Telecoms Supervisor- Algeria
Responsibilities
       You will schedule the work for the your teams and ensure that service standards and
        business objectives are met by developing business and service improvement plans for
        Networking, Telecommunications and Cyber Security teams.
       You will lead on Networking Telecommunications and Cyber Security in ICT and contribute to
        the ITC Technical Road Map and Strategy.
       Manage, implement and maintain standardised ways of working by applying the principles
        of the IT Infrastructure Library (ITIL) framework to the team.
       You will be accountable for the overall performance monitoring, evaluation, and review of
        Cyber Security, Network and Telecommunications, and be required to produce monthly
        reports of activity including threat analysis and a selection of Key Performance Indicators
        (KPIs) and Critical Success Factors (CSF).
       Build and maintain strong relationships within ICT and Business Unit Operations Mangers
       Evaluate technology, benefits and the development of business cases to ensure strategic
        alignment and value for money on technology platforms.
       Drive change and transformation as ICT resources are cross skilled and become increasing
        proactive in an increasing integrated Telecom and IT work landscape
       Identify and recommend gaps and improvements to Network Infrastructure
       Lead workshops
       Develop training and development plans for team members
       Perform control testing and agree results with control owners
       Work closely with key process owners to implement agreed transformation or remediation
        actions
       Oversee Telecom and Security Service projects to ensure products are developed in
        compliance with security standards and practices
Essential Skills
       Development and ever greening of policy and procedures in complex ICT environment
       Presenting and preparing reports to senior management
       Part of a major incident management team
       Problem management
       Managing multi discipline teams
       Demonstrable experience within a management/supervisory role in Networking,
        telecommunications or Cyber Security
       Proven experience leading on ICT infrastructure projects
       Experience of managing multi-discipline teams
       Staff development: have developed and/or implemented staff development programmes.
       Ability to plan workloads
       ITIL (ideally certified to Foundation level as a minimum)
       Experience of providing clear reports to senior management
       Strong communication skills both written & verbal
       Ab