CURRICULUM VITAE
Mokshayini.P
2nd Floor, #2/2, 1st Cross, 2nd main
C.K.C. Garden, Mission Road
Bangalore – 560027
mokshayini_purushotham@yahoo.com
Mobile No : +91 97319-66004
Objective:
Intend to build a challenging career with leading corporate of hi-tech environment
with committed & dedicated people that puts me in the learning curve always, helps
me to explore myself fully and realize my potentials with a high degree of skill,
initiative and enthusiasm.
Career History:
Period Organization Name Period of Experience
1st Feb 2005 Hewlett Packard (HP) 31st Jan 2006
1st Feb 2006 Accenture India Pvt Ltd 21st Oct 2013
22nd Oct 2013 State Street India Pvt Ltd 2nd June 2014
11th June 2014 Capgemini India Pvt Ltd 2nd Aug 2015
5th Aug 2015 Volvo India Pvt Ltd Till date
Career Highlights :
Organization : Volvo India Pvt Ltd (Aug 2015 – Till Date)
Designation : Group Manager
Team Strength : 26 Employees
Process : ACCOUNTS PAYABLE
ERP : SAP, Different Legacy systems
Responsibilities:
Global Master data Manager- Being centralized team handling Vendor/Customer
creation, modifications, approvals, audits for all the regions where Volvo has its
business.
Currently leading two teams- Vendor Maintenance and Payments team. Being the
key support function to drive the major KPI of P2P cycle, the responsibility is
critical. The team handles the major activities like Vendor and customer creation /
modification, Payments to Vendor, Handling refunds/ rejections etc.
Identify and Drive Automation with several activities and bring efficiency.
Work with Various stake holders to understand and bring in process harmonization.
Drive Process related, Fraud prevention Controls across globe, connect with
Directors, Chief accountants.
Drives change management, standardisation and continuous improvements based
on identified business needs, including any necessary and agreed deviations from
global processes at site level
Take active part in the Daily, weekly, Monthly call with the internal team and also
the Stakeholders
Maintain budgeted FTE level.
Provide end-to-end management functions – Reporting and team handling
Manage the day-to-day service delivery and ad-hoc requests
Create and maintaining documents, templates and checklists for service delivery
In order to attain efficiency, come up with process improvement ideas.
Conduct 1:1s and team meetings to provide continuous and timely feedback
Implement routines to detect errors prior to payment proposal and automate
proposals
Efficiency Gain is the major focus.
3*3*3 being achieved.
Brings business needs, requirements and input on best practices to the Business
Process Developer
Understand and manage expectations of team members
Groom careers and provide a growth path to team members
Create reviews and other dashboards for reporting purposes
PAST WORK EXPERIENCE:
Organization : Capgemini India Pvt Ltd (June 2014 – Aug 2015)
Designation : Team Manager
Team Strength : 58 Employees
Process : ACCOUNTS PAYABLE
ERP : SAP
Responsibilities:
My Role is to manage the PILOT BATCH of Accounts Payable Process which was
transitioned from Delhi. I Report to Operations Manager. The team handles the
major activities like Invoice Processing- PO and NON PO, Handling Error Resolution,
Handling Calls and E-mails.
Provide end-to-end management functions - Reporting, invoicing and team handling
Service delivery coordination
Manage the day-to-day service delivery and ad-hoc requests
Ensure the knowledge of the team is up to the mark, including knowledge transfers
to new team members
Take active part in the Daily, weekly, Monthly call with the internal team and also
the Stakeholders
Create and maintaining documents, templates and checklists for service delivery
Conduct 1:1s and team meetings to provide continuous and timely feedback
Understand and manage expectations of team members
Groom careers, and provide a growth path to team members
Understand the requirements from all stakeholders and articulating it to the team to
get the desired results
Create reviews and other dashboards for reporting purposes
Meet the requirements of Program Managers, Centre Managers and other
stakeholders
Coordinate with vendor, program managers and participants for successful program
delivery
PAST WORK EXPERIENCE:
Organization : State Street India Pvt Ltd (Oct 2013 – June 2014)
Designation : Team Leader
Team Strength : 18 Employees
Process : ACCOUNTS PAYABLE
ERP : ORACLE
Responsibilities :
My Role is to lead and manage the PILOT BATCH of Accounts Payable Process
which was transitioned from region KRAKOW, POLAND to BANGALORE. I Report
to Associate Vice President. My team works for 3 regions a) Dublin b) Frankfurt
and c) Germany. The team handled the major activities like Invoice Processing, Citi
Credit card Report, Vendor Set up, Employee Reimbursement and Cash
Management.
Performing the role of Acting Manager
Act as focal point for contacts and meetings with clients at operational/regular
team deliverables level
Participate in Service Reviews and client site meetings Twice a Week.
Direct interactions with the Transition Manager and the Vice President of
KRAKOW whenever required.
Taken active role in the discussion of Due Diligence Questionnaire (DDQ), Target
Operating Module (TOM), and Knowledge Transformation issues.
Highlighted many concerns to the Management level. This helped in
standardizing the Knowledge Transfer Process.
Manage the team which went through the process Knowledge Transfer through
Desktop sharing / Job shadowing.
Prepare transition documentation according to the instructions and under
supervision of Team
Act as first point of contact and first person to give opinion on team staff
improvements suggestions, process improvements, different tasks allocation.
Provide expert knowledge, guidance and support to team colleagues on
technical, professional and client issues at the level of team’s daily duties.
PAST WORK EXPERIENCE:
Organisation : ACCENTURE INDIA PVT LTD (FEB 2006 – Oct 2013)
Designation : Team Leader (JAN 2011- till date)
Team Strength : 21 Employees
Process : ACCOUNTS PAYABLE
ERP : SAP
Resposibilities :
To lead and Manage the process Resy-Neilson-Style for Thomas Cook
To ensure all SLA/Departmental KPI are met on a consistent basis
Represent all Client/Company meetings to ensure minimum escalations
Manage Attrition at targets defined objectives section.
Regular Reporting of all Operational metrics to the Department Manager/SDL
Self expert in all the processes that are being manager.
Ensure all the payments are made to the hoteliers within the SLA period.
Achieve 100% SLA.
Conflict Management - To manage any conflicts within the team to ensure
minimal escalations"
Celebrating performance awards & Summit Awards
Conduct One to One meetings and Team Meetings with the team members.
To increase the people engagement within the team and ensure maximum
participation in all team events/announcements
Regular meeting with HR to understand the dynamics. Full compliance on the
training completion by the masses.
To ensure there are no backlogs in the processes. If any, then have a plan of
action for reduction of Backlogs in the processes
Recommend Efficiency/productivity improvements in process Standardize
reporting
Onshore and Off shore escalation matrix to be updated on a monthly basis and
shared with management team
Maintain and increase engagement with client contacts
Handling client queries and escalations if any.
Identify & reuse ideas from We @Accenture data base that are applicable to the
process
Process Reporting - 1. Daily/Weekly/Monthly Reporting to be maintained within
the team
Weekly/Monthly reports to be sent to Dept Manager on a consistent and regular
basis
Opex and Documentation - 1. All teams to have 3X3 and Control charts
Implemented. These have to be displayed on the board
Dash Boards - 1. All dash boards/white boards to be updated on a daily basis
2. Monthly 3x3 should be available by WD5
Other Reporting - 1. Volume metrics to be updated by WD5
Process Meetings - 1. Regular meeting with the Department Manager has to be
setup with an update on the Process, Issues and current status of escalations
Internal Quality check/ Compliance - No major finding to be noted. Spot Audits
checks - 95% of the times, the finding have to be Green
Drive Operational Excellence- Stable to Capable.
Organisation : ACCENTURE INDIA PVT LTD (FEB 2006 – Present)
Designation : Subject Matter Expert (Oct 2007 – Dec 2010)
Process : ACCOUNTS PAYABLE
ERP : SAP
Resposibilities :
Ensure all the compensations paid by Thomas Cook to its customer, are
recovered from the respective Hoteliers.
Ensuring whether all the data/Recovery details are received from UK and
analyzing whether they are correct.
Liaise with customers/suppliers/Client Commercial departments regarding
queries of such bookings.
Analyzing the data, by looking into several applications and finally sending the
cases to TC Germany, as they make recovery.
Posting Manual entries in SAP.
Raising Invoices and sending it to respective Resorts for their notification of
recovery.
Processing all Invoices and credit note received from Germany.
Reconciling the cases upon its recovery.
Maintaining and updating several trackers for the smooth flow and for easier
analysis.
Liaising with the client in Germany for arrangement of invoices and credit notes
to ensure Recovery made from hoteliers within timelines.
Control the flow of invoices received from Germany, ensuring all the invoices are
properly authorized and posted to intercompany accounts.
Arrange for the Refunds, whenever necessary.
Preparing the Month End Report and submitting the same to UK.
Having regular interactions with the clients.
Month End Reconciliations of Customer Legal A/c 24225030 for the Companies-
0301, 0302 on Work Day-5 and 0307, 0312, 0310 and 0314 Work Day 10 of
Every Month.
Ensuring all the Process documentations which are essentials from the audit
point of view are kept up to date.
Ensure client authorization levels are adhered to.
Handling client queries.
Training new joiners
Organisation : ACCENTURE INDIA PVT LTD (FEB 2006 – Present)
Designation : Process Associate (Feb 2006 – Sep 2007)
Process : ACCOUNTS PAYABLE-Insurance Process
Resposibilities :
Handling accounts of commercial insurance policies paid by installments.
Handling ledger, posting journals and reconciling accounts.
Inbound & Outbound calls to policy holders, brokers & underwriters by providing
resolutions for accounts related queries.
Collecting card payments on calls.
Cancelling policies and issuing refunds due to overpayments.
Ensuring customer satisfaction by providing appropriate resolutions.
To achieve target with no errors.
To coordinate with team members.
Working on applications (UKRIS, E-Cheq and LOTUS NOTES)
Training new joiners
PAST WORK EXPERIENCE:
Organisation : Hewlett Packard Pvt Ltd (FEB 2005 – Jan 2006)
Designation : Process Associate
Process : ACCOUNTS PAYABLE
Resposibilities :
Analyzing the invoices and categorizing them.
Processing of the invoices within TAT.
Quality checking the invoices processed.
Raising the issues and concerns if any with the team lead or with the client.
Inbound & Outbound calls to client for Invoice related queries.
Training new joiners.
ACADEMIC RECORD
2007 – 2009 MBA (Finance) Karnataka State Open University
(Second Class).
2000-2002, B COM, (Bangalore University) – 58%
College Name: Vasavi Vidya Niketan College
Place: Bangalore.
1998-2000, Pre University, (Karnataka Pre University Board)
Specialization- Commerce-72.00%.
College Name: Mitralaya Junior College
Place: Bangalore.
1997-1998, S.S.L.C
(Karnataka Secondary Education Examination Board) 75.00%.
College Name: Mitralaya School.
Place: Bangalore.
Strengths and Weakness:
Self Confidence, Self Motivated and Good Team Spirit, Comprehensive problem
solving abilities, Ability to deal with people, Determination in delivering results.
Personal Information
Name : Mokshayini .P
Fathers Name: Puttaraju.D
Date of Birth : 9th Dec 1981
Gender: Female
Nationality: Indian
Languages Known: Kannada, English, Hindi, Telugu and Tamil
Interest and Hobbies: Dancing, Listening to Music, Cooking.
Declaration :
I confirm that the information provided by me is true to the best of my knowledge
and belief.
Place : Bangalore Mokshayini.P
Date : Signature
