CABALUM WESTERN COLLEGE
CABALUM WESTERN COLLEGE
DR. FERMIN CARAM SR., AVENUE,
ILOILO CITY, 5000
BUSINESS MANAGEMENT PRACTICUM MANUAL
CABALUM WESTERN COLLEGE
DR. FERMIN CARAM SR., AVENUE,
ILOILO CITY, 5000
BUSINESS MANAGEMENT PRACTICUM MANUAL
Vision
We envision the Business Management as “The Top most Business School in the Western
Visayas anchored on CWC values and state-of-the-art global entrepreneurship.
Mission
We commit ourselves to empower and hone the student with global competitiveness in the fields
of Marketing and Financial Management; provide opportunities for students to establish an
enterprise laboratory and experience enterprise development, and ensure that all school
undertaking uphold the CWC values.
Objectives of the Bachelor of Science in Business Administration- Marketing Management
Program
The BSBA-Marketing Management program aims to:
1. Prepare students for their role in organization such as identifying customers’ unfulfilled
needs and wants and what customers to serve, deciding on products and services, and
determining optimal methods of pricing, promoting and distributing;
2. Enhance students’ marketing-decision skills; and
3. Expands and broadens students’ understanding of key marketing concepts and best
practices in a variety of settings and organizational environments through real-life
business applications.
Objectives of the Bachelor of Science in Business Administration- Financial Management
Program
The BSBA-Financial Management program aims to:
1. Prepare students for their role in organization such as financing, investing, negotiation,
deal making, administering, numbers generation, cash and treasury management, and
evaluation and planning;
2. Hone students’ with the need expertise in financial management particularly on
microfinance and become financial decision-makers par excellence, confidante, schemer
and negotiator; and
3. Provide students with key concepts and knowledge of financial management and best
practices.
PRACTICUM MANUAL
This manual presents a complete set of guidelines and procedures for all the students
enrolled in Practicum. It serves the purpose of providing the students the guide as to
requirements to be met for them to complete the course and deserve a passing grade. Likewise,
this manual also provides a basis for further discussion during the orientation by the Practicum
Supervisor with their respective classes.
PRACTICUM GENERAL OBJECTIVES
To enable the students to apply and appreciate the relevance of classroom learning to
the actual work setting.
To provide students with workplace experience/ exposure in their respective fields.
To enable the departments network and linkages vis-a-vis career placement for its graduates
by establishing and maintaining harmonious relationships with Institution.
Enhance the personality, confidence, mediation/negotiation, public
relations/communication and critical thinking of the practicumer
To instill in the minds of the students the venue of patience and perseverance as they look
for deployment, a typical experience when one starts job hunting. Further the value of work
and love for work are likewise incorporated us as well the subject also provides the exposure
to the student experience / situation which call for the exercise of interpersonal skills to
draw better social relationships especially in a typical work place.
Inculcate to the practicumer the value of respect for the law and service to the community;
To provide opportunities for future professionals relative to the labor market.
To continuously improve the OJT/Practicum Program of the departments by gaining
inputs from the partner institutions.
Exhibit the spirit of faith by interpreting,judging, and the evaluating life's realities in
the workplace in the light of the Gospel.
Demonstrate the spirit of zeal by translating the acquired knowledge into practice in
assisting individuals I the workplace deal with their everyday human experience and
problems.
Manifest the spirit of communion when engaged in actual understanding and appreciation of
persons to promote individual and social change.
DEFINITION OF TERMS
Practicumer /Intern- refer to the student enrolled in the practicum program.
College- refers to the Cabalum Western College
Practicum Site (Institution/Company) - refers to the organization for possible
practicum setting accredited/acknowledge/recognized by the College.
Practicum supervisor- refers to the faculty Member from CWC who over sees the
practicum activity.
On-site Supervisor- refers to the representative of the institution /company who
supervises the practicumer.
GENERAL REQUIREMENTS FOR THE PROGRAM
PART I – THE PRACTICUMER
Section 1 – Duties and Responsibilities of Practicumers
1.1 An admitted practicumer should abide by the rules and regulations set forth by the
institution / company where s/he is undergoing internship.
1.2 The practicum site may be assigned by the practicum supervisor or chosen by the
practicumer. In the latter case, s/he must request for a formal approval from the
practicum supervisor.
1.3 The Partner Institution / Company (host company) including the On-site supervisor
shall not in any way be related to the practicumer up to the 3rd degree of
consanguinity and / or affinity.
Section 2 – On-the-Job requirements
2.1 The Cabalum Western College permits the following
students(_________________________) to undergo it’s on the job training in
__________________, Iloilo City.
2.2 The duration of the training is six hundred (600) hours.
2.3 The practicum adviser shall, with the assistance of the establishment, prepare a
schedule of activities to be learned on the job.
2.4 The student trainee shall not be paid compensation, however, the establishment
may give any form of allowance if it so desires.
2.5 The student shall have the status of student trainee. He/she shall not temporarily
or permanently displace a regular worker now employed by the establishment.
2.6 The student trainee shall not be permitted to remain beyond the designated
place of training or period needed by the training agency.
2.7 The parent or guardian shall be responsible for the conduct and discipline of the
student while on training.
2.8 All complaints shall be made to and acted upon by the Practicum Adviser,
Program Chair-Business Administration or Dean of the College of Business
Administration.
2.9 The establishment shall have the discretion to transfer, re-assign or terminate the
student trainee anytime for cause.
2.10 All applicable laws, rules and regulation of Cabalum Western College and the
establishment concerned are applicable on the duration of the on-the-job training.
2.11 Intimate relationship between the employee and practicumer is not tolerated.
Section 3 – Requirements
(Due before the 1st day of OJT)
2.1 For Deployment
2.1.1 Letter of application for deployment
2.1.2 A 3 x 4 index card dully filled up with the following:
Name of the students
Course, year and section
Residence Address of the student
Parents / guardians
Telephone numbers of student (landline and mobile phones)
Telephone numbers of parents / guardians
Name of company host / partner
Address of company / host / partner
Department in the company / host / partner where student is assigned
Name of Immediate Supervisor in the department where student is assigned
Contact Number of the Immediate Supervisor
Webpage / homepage address of the host company (if any)
One (1) copy of a 1 x 1 picture of the student
A sketch / location map of the company / host / partner (at the reverse side of the index
card)
In case of emergency, name of person to contact and telephone number.
2.1.3 Waiver (duly signed by his/her parents / guardian)
2.1.4 Resume
2.1.5 Memorandum of Agreement or Letter/Contract of Acceptance.
2.2 Academic Requirements
2.2.1 Attendance
2.2.1.1 The practicumer should observe punctuality and regular attendance
in reporting to his/her assigned duty. S/he should religiously
accomplish the attendance sheet noted by the onsite supervisor.
2.2.1.2 The required number of hours of practicum must be complete
within the time frame set by the department.
2.2.1.3 If the College would require the Practicum’s attendance to official
activities or functions, the Practicum Supervisor will send an
official communication to the Practicum (On-Site) Supervisor for
such purpose at least three days before the date of said official
activity.
To further impose discipline among practicumers, each instance of tardiness and absence
gives the practicumer an equivalent demerit on the Practicum (On-Site) Supervisor’s
Evaluation.
2.2.1.4 Attendance to the Practicum Orientation is a must.
(Due Prelim, Midterm and Finals)
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2.2.2 Status Report / Journal
2.2.2.1 The first page should indicate the information specified on the
index card.
2.2.2.2 A photocopy of the standard Daily Time Report (DTR) form as
provided by the department should be attached.
2.2.2.3 The succeeding pages shall serve as records of the entries from
Day 1 to last day of the week, in which tasks assigned / done. At
the end of each week, the Supervisor should sign the journal to
signify review of the entries and confirmation.
(Due Finals)
2.2.3 Practicum / Project Report / Case Study
2.2.3.1 For final submission by the student, this should be reviewed by the
Supervisor of the company / host / partner and his / her signature is
required to be affixed on the last page as part of the
Recommendations.
Case Study Format
The case study should follow the standard format.
Company Profile - this presents the company background, history, its Business, products
and services as well as human resource management. This
discusses about the company / host / partner.
Application of Theories - lessons learned in the classroom for the past three (3) years and
a half (1/2) shall be discusses and how these are applied
into practice.
Observation and Concerns - what observations the student / practicumer has made
regarding theories and learnings shall be covered in
the discussion.
Recommendations - the student / practicumer makes recommendations as to best solve
whatever problems existing, if any and likewise
improve company practices.
2.2.4 Certificate of Completion issued by the company / host / partner indicating
the actual number of hours completed and duly signed by the authorized
representative of the company.
2.2.5 Evaluation Report of the company host / partner supervisor on the student’s
performance, etc. using the format provided by the department.
2.2.6 The Practicum Agreement / Waiver – The deployment of a student /
practicumer for an OJT / Practicum assignment is understood to be
covered by a Memorandum of Agreement or Contract (as preferred and
required by some company) executed between Cabalum Western College
and the company / host/ partner. It is therefore with the understanding that
whatever terms and conditions are stipulated in the MOA/Contract should
be strictly followed.
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2.2.7 Grading System
(As indicated in the syllabus as per required by department.)
Section 3 – Admission to the Practicum Program
3.1 An incoming practicumer should finish all academic / non- academic requirements
prerequisite to the practicum program except for those with approved overload
from the Registrar.
3.2 An incoming practicumer should secure a student’s waiver duly signed by his/her
parents/ guardian, which serves as proof that Cabalum Western College will not
be held liable for any untoward incident that may occur during the practicum /
internship period.
3.3 An incoming practicumer should send their letter of application for deployment to
host companies at least a month prior to their classes in the first and second
semester. The letter should be a standard letter of request sent by the school using
the official letterhead, to be secured from their own Departments, signed by the
Department Chair and / or noted by their Dean.
3.4 The practicumer must attend their General Orientation. No student can start duty
hours on or before the actual date of enrolment. Students are allowed only
deployment and shall be given the go signal to start duty hours after he / she has
attended the General Orientation. Reckoning of the date for the required number
of hours should be from the date of start until completion.
3.5 Students who do not have any deployment as of the General Orientation date shall be
given one-month allowance after which, shall be advised to drop the subject
considering the missed hours. Except for some courses such as Engineering,
Technology, Hotel and Restaurant Management and Tourism courses, because
they have a limited Practicum Site (Institution / Company) to conduct their OJT /
Practicum.
Section 4 – Criteria for Best Practicumer of the Year Award
(All students enrolled in the OJT subject in all the programs in the first and second
semesters of the school year are qualified for this award. However, the student who gets
the highest grade in the subject wins the award for every program. In case of tie, an
interview shall be conducted by a committee composed of the Department Chair,
Practicum Coordinator, and all subject professors handling OJT for the first and second
semesters of the school years.)
4.1 At the end of each semester, the committee on Honors and Awards will select the
Best Practicum Student based on the following criteria:
4.1.1 S/he should not have violated any rules and regulations set forth by the
College and the institution / company.
4.1.2 S/he must have garnered the highest possible practicum grade.
4.1.3 S/he must be highly recommended by the on-site supervisor, practicum
supervisor and the chair of the Department after deliberation.
4.1.4 S/he should have a GPA of 2.5 and above.
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Section 5 – Student Discipline Board
5.1 Composition of the Board
5.1.1 Dean / Chair
5.1.2 Practicum Supervisor
5.1.3 Practicum On-Site Supervisor
5.2 Jurisdiction
The Board shall have the entire jurisdiction over all cases involving the behavior
of the practicumers.
PART II – Practicum Supervisor
Section 1 – General Provisions
1.1 The practicum supervisor shall not receive additional remuneration and / or reloading
from the institution. The practicum load will serve as his / her teaching load.
1.2 S/he shall be allowed to reimburse the expenses incurred during his / her practicum
visit such as meals, transportation, etc.
1.3 S/he should present to the chair the form / certificate of appearance duly signed by the
authorized representative of the institution / company on a weekly basis.
1.4 Professional conduct should be properly observed by the practicum supervisor as
stipulated in the faculty manual.
Section 2 – Duties and Responsibilities of the Practicum Supervisor
2.1 When students start their deployment, it is responsibility of the Practicum supervisor
to do a regular monitoring of the student / practicumer under him / her to check on
their over – all performance and talk to the Practicum (Onsite) Supervisors
concerned to further improve the system. This is purposely done to work things
out, should there be problems as early as at least three
(3) weeks after the student / practicumer’s deployment. It may not be necessary
that the student / practicumer should be present during the monitoring activity of
the Practicum subject professor but the most important thing that should happen
is, the Practicum Subject Professor should be able to meet and discuss with the
Practicum (On-Site) Supervisors the concerns of the student / practicumer.
2.2 The Practicum Supervisor should be responsible for submitting a periodic report of
monitoring attaching the Monitoring Report Form as signed by the supervisors of
the company / host / partner and itinerary of visits every payroll cut – off (13th
and 27th of the month).
2.3 Meet with his / her students regularly on periodic examination schedules for student
feedback on their respective assignments to validate complaints concerns of both
parties, if any.
2.4 It shall be the responsibility of the Practicum supervisor to compute the grades of the
student / practicumer under him / her based on the compliance of the requirements
as discussed and performance ratings.
2.5 Submission of the grade to the Chair of the Department within the prescribed time
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PART III – PRACTICUM SUPERVISOR / ON SITE SUPERVISOR OF THE PARTNER
INSTITUTION / COMPANY
Section 1 – Duties and Responsibilities of the Partner On – The – Job Institution
1. The company / host / partner shall be responsible for providing actual on – the – job
training (OJT) to student / practicumer recommended, thru a letter by the Chair of the
Department and as noted by the Dean of the College.
2. The company / host / partner shall be responsible for assigning the student /
practicumer / to any department during the duration of the OJT which requires the
actual work experience. The office schedule shall be decided both by the student and
the company / host / partner. However, should there be class suspensions on days
when the student is expected to report for class, he / she may opt to attend to his OJT
assignment.
3. Job assignments for the student should be clearly explained by the company / host /
partner to fully define the duties and responsibilities of student / practicumer.
4. The company / host / partner shall also assign the student / practicumer a
Supervisor to closely monitor the student’s overall performance, to include work
attitude / habits, personal appearance, and professional competence.
5. The company / host / partner shall conduct an evaluation of the student /
practicumer’s overall performance based on the standard requirement as provided thru
a Student Evaluation Form.
6. The company / host / partner, upon consultation with the College, may require
qualified students to submit themselves to examinations, interviews and file pertinent
documents to support their application.
7. The company / host / partner shall issue a Certificate of Completion to the student
upon the completion of the required number of hours.
8. The company / host / partner is not obliged to employ student – trainee upon
completion of the training.
9. There is no employer – employee relationship between the Company and the student /
practicumer.
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MEMORANDUM OF AGREEMENT
KNOW ALL MEN BY THESE PRESENTS:
This MEMORANDUM OF AGREEMENT made and entered by and between:
________________, with office address at ___________________________________
represented by
__________ (Operations Manager/Human Resource Officer) therein referred to as the FIRST
PARTY;
and
_____________, with business address and postal address at _________________________,
duly represented by ____________________ (College President) herein after referred to as the
SECOND PARTY:
WITNESSETH
WHEREAS, the SECOND PARTY is mandated to provide a venue for student/s practicum
exposure of ________ (no. of hours) necessary for their total educational formation.
WHEREAS, the SECOND PARTY has developed a curriculum leading to the degree in
Bachelor of Science in Hotel and Restaurant Management.
WHEREAS, the curriculum includes a practicum program of 140 hours has been designed to
respond the manpower requirements of the hotel, resort and restaurant industries, for Food and
Beverage Service, Banquet and Catering, 100 hours for Housekeeping Management and 360
hours for the following; Front office, Public relation, Sales and Marketing, Accounting,
Purchasing and Human Resource.
WHEREAS, the FIRST PARTY has been chosen by the SECOND PARTY as a practicum
venue in which the student/s can put into practice the theories and principles learned from the
classroom.
WHEREAS, the FIRST PARTY is an establishment accredited by the Department of Tourism
for their value of service and reputation.
WHEREAS, the FIRST PARTY will have no obligation to provide the practicum student/s the
honorarium/salary as given for the regular employees of the establishment.
NOW THEREFORE, for and in consideration of the foregoing promises, the parties hereby
agree and stipulate the following terms and conditions:
RESPONSIBILITIES OF THE CONTRACTING PARTIES:
A. FIRST PARTY shall:
1. Provide practical and effective training to qualify the student/s for
manpower needs of the hotel, resort and restaurant industry;
2. Workout program and schedule of activities for the student/s participating
in the practicum program with the Practicum Coordinator of the SECOND
PARTY;
3. Expose the practicum student/s into the basic work experiences in the
various areas in the establishment’s operations;
4. Evaluate the work performance of the student/s and submit the same to
the party concerned;
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5. Designate a Practicum Supervisor representing the establishment whose task
includes the following:
5.1 Conduct an orientation about the standard operating procedures of the
establishment;
5.2 Introduce the student/s to the staff of the department where the student/s
will be assigned; and
5.3 Confer with the Practicum Coordinator regarding the student/s weekly
progress.
6. Co-signatory in the certificate of completion issued to successful
practicum student/s.
B. SECOND PARTY shall:
1. Design a standardized training program specifying the knowledge and skills
that the practicum student/s should have ideally acquired in the course of the
practicum unit;
This training program is design to aim the following:
a. Perform actual practical and managerial aspects of the various Hospitality Related
professions;
b. Demonstrate and apply experience and theories he/she learned in school for real
industrial situations and problems;
c. Perform various operations, process, techniques and controls presently used
in industry;
d. Manifest positive attitude, self-confidence and self-motivation required of a
responsible professional in handling tasks in all concerned areas.
1.1 OJT/PRACTICUM 1 (140 hours/4 units)
1.1.1 Food and Beverage Service Operations, Restaurant Phase
Banquet
Kitchen
Restaurant
1.2 OJT/PRACTICUM 2 (100 hours/3 units)
1.2.1 Hotel Management Practicum 1 (Housekeeping Mgt)
Laundry
Linen
Public Area
Rooms/Floor Division
1.3 OJT /PRACTICUM 3 (360 hours/3 Units)
1.3.1 Hotel Management Practicum II
Front Office
Public Relations
Sales and Marketing
Accounting
Purchasing
Human Resource
2. Conduct an orientation seminar prior to the practicum exposure;
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3. Provide an evaluation tool for the program as well as its participants;
4. Monitor the activities of the practicum student/s through the
Practicum Coordinator;
5. Assign a qualified and capable Practicum Coordinator whose function is:
5.1 Coordinate with the hotel, resort and restaurant Supervisor regarding the
practicum student/s performance and other matters that may arise; and
5.2 Provide and orient the establishment as to the use of the evaluation tool.
C. AMENDMENT CLAUSES:
Either party shall make no amendments, modifications or alteration of this agreement
unless expressed in writing and executed with the same formalities as this Memorandum of
Agreement.
D. EFFECTIVITY:
This agreement shall become valid and effective upon signing by both parties and shall
be in force until final submission of the required documents.
IN WITNESS HEREOF, parties have hereunto set their hands this ______________________
at Iloilo City, Philippines.
___________________
Human Resource Officer
(FIRST PARTY)
_______________________ _______________ _________________
HRM Practicum Coordinator College Dean College President
________________________
(SECOND PARTY)
ACKNOWLEDGEMENT
Republic of the Philippines )
City of Iloilo ) S.S.
BEFORE ME, on the ______________________, 2017 personally appeared the
following with their respective Community Tax Certificate Numbers, as well as their respective
dates and places of issue, to wit:
Residence Certificate No. Issued on Issued at
Ms. Charry Ann Castor _____________________ ____________ ___________
Mr. Jorge Cabalum _____________________ ____________ ___________
Dr. Rodrigo Leonor _____________________ ____________ ___________
Dr. Barbara Tabangcura _____________________ ____________ ___________
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IN WITNESS WHEREOF, I have hereunto signed on the date and place first above
stated.
NOTARY PUBLIC
Until December 2018
Doc. No. : ____________
Page No. : ____________
Book No. : ____________
Series of : ____________
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CABALUM WESTERN COLLEGE DR. FERMIN CARAM SR., AVENUE, ILOILO
CITY,5000
DATE
MANAGER
ADDRESS
Dear Madam:
Greetings!
As one of the school offering Hotel and Restaurant Management course in Iloilo City, it
is our desire to expose our students in their chosen field and career within the hospitality
industry. The challenges that they will experiences thru their On the Job Training (OJT) will help
them develop their whole being.
In this connection, May I request permission to allow the following students, enrolled in
the BSHRM program of the College to have their 460 hours of simulation/ training in the
different areas of your prestigious establishment.
Thank you very much and looking forward for a favorable response regarding this matter.
Respectfully yours,
Noted by:
Approved:
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CABALUM WESTERN COLLEGE DR. FERMIN CARAM SR., AVENUE, ILOILO
CITY, 5000
WAIVER
NAME
POSITION
We, the parents of ______________________________ , residing at
(Name of Student)
__________will not hold ______________________________________
(Address)
and located at _______________________________________________
(Name of Establishment) / (Address)
for any injuries / illness as a result of our son/daughter that may occur
during the period of his/her practicum training.
We will also not hold the hotel / restaurant liable for payment of medical expenses and
treatment which may be needed in the event of such occurrence.
_______________________________________
Printed Name and Signature of Parents/Guardian
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CABALUM WESTERN COLLEGE DR. FERMIN
CARAM SR., AVENUE, ILOILO CITY,5000
PERFORMANCE EVALUATION FOR PRACTICUM TRAINEES
Name of Trainee: ___________________________________________________________
Name of Hotel / Restaurant: ___________________ Dept. / Section: __________________
Inclusive Dates: From_____________To________ Total Hours: ______________________
Students Knowledge, Skills Very Poor Fair Good Very
and Abilities Poor Good
Quality of Work 1 2 3 4 5
Comments:
Is the trainee accurate and thorough? Is
his/her work presentable and acceptable?
Can he/she detect errors and correct them?
Job Knowledge 1 2 3 4 5
Comments:
How much has he/she learned about his/her
job? Does he/she know the function,
requirements and responsibilities involved?
Quantity of Work 1 2 3 4 5
Comments:
How productive is the trainee?
How rapidly does he/she perform this task?
How consistently does he/she maintain such
rate of work?
Dependability 1 2 3 4 5
Comments:
Can he/she be depended upon to finish
assigned tasks on time and follow
instructions?
Diligence 1 2 3 4 5
Comments:
Can he/she work hard and concentrate on
the work at hand?
Judgement 1 2 3 4 5
Comments:
Can he/she grasp situations and draw correct
conclusions? Can his/her judgements be
depended upon, even under stress?
Initiative 1 2 3 4 5
Comments:
Does he or she assume
responsibilities willingly and
voluntarily? Is he/she enterprising
and resourceful?
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Cooperation 1 2 3 4 5
Comments:
Does he/she manifest sufficient
Willingness and capacity to work
harmoniously with superiors and equals?
Human Relations 1 2 3 4 5
Comments:
Can he/she maintain good and effective
public relations with people within &
outside of the unit? Does he/she show
courtesy and respect for authority?
Punctuality and Attendance 1 2 3 4 5
Comments:
Is he/she regular & punctual in his/her
attendance? Does he/she take time out for
trivial matter? Does he/she properly observe
break periods?
General impressions and observations of the trainee:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
__________________________________________________________________
Evaluated By: ____________________________Verified By:_________________________
Designation: _____________________________Designation:_________________________
Signature / Date: __________________________Signature / Date:_____________________
Company’s stamp:
_____________________________
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