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Customer Service Training Proposal

Rosyway Consulting has submitted a proposal to Morgan for a 5-day Customer FIRST customer service training program for their organization. The training is designed to encourage a more customer-centric workforce and enhance customer satisfaction and retention. It is also designed to support other existing customer service initiatives. Rosyway looks forward to agreeing on final fees and details to implement the training.

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Kojo Sikaman
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47 views1 page

Customer Service Training Proposal

Rosyway Consulting has submitted a proposal to Morgan for a 5-day Customer FIRST customer service training program for their organization. The training is designed to encourage a more customer-centric workforce and enhance customer satisfaction and retention. It is also designed to support other existing customer service initiatives. Rosyway looks forward to agreeing on final fees and details to implement the training.

Uploaded by

Kojo Sikaman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Intro

Rosyway Consulting
5F Bando B/D 48-1,
Nairobi 137-040 Kenya
TEL 123-4567
FAX 123-4567
Email: Rosyway@infraware.co.ke

James Morrison
Chief Executive Officer

Dear Morgan

Based on earlier discussion, Rosyway Consulting is pleased to submit our proposal for 5-day
Customer FIRST, customer service training for your organization. Our Customer FIRST training is
specifically designed to encourage and support a more customer centric workforce thereby enhancing
customer satisfaction and retention within your organization. Our training solution is also designed to
complement, integrate and support other (existing) customer service initiatives within organization.
After reviewing this proposal, we look forward to a decision to implement the training after agreeing
final fees and delivery details.

Sincerely yours,

ROSYWAY Consulting

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