DHARMISHTHA MEHTA
: +91 9405351601 : dharmishthamdn@gmail.com
                LinkedIn: linkedin.com/in/dharmishtha-mehta-54a33329/  Skype: dharmistha.mehta
                                             Digital Marketing Manager
SUMMARY
      Highly skilled and dynamic professional with over 8 years of experience in Digital Marketing
      Expertise in social media advertising and business management with a documented record of success in
       increasing online presence, brand awareness, and exceeding sales objectives
      Proficient in managing and developing client relationships to lead business growth to the next level
      Skilled in exploring the product in market through client acquisition and develop creative solutions to surpass
       the highest deadlines
      Effective communicator with a wide spectrum of sales and marketing knowledge devise marketing strategies in
       real time sales environment
SKILL SET
      Market Research               Customer Retention                Content Management
      Team Management               Product Marketing                 Social Media Marketing
      Sales Management              Competitive Analysis              Search Engine Optimization
      Vendor Management             Planning and Execution            Customer Relationship Management
CERTIFICATIONS
      Online Entrepreneurship certification program in 2016 from UpGrad
      Certified Digital Marketing Master from Digital Vidya
      Online Marketing Fundamentals from Lynda.com
EDUCATION
      Bachelor's Degree, Botany/Plant Biology, Poona college of Arts, Science and Commerce - 2009
EXPERIENCE
Marketing Manager                                                                                  Jul 2016 -Present
Tulips Ambbience Pvt. Ltd.                                                                               Pune, India
     Collaborate with various departmental personnel in planning marketing strategies
     Increase social media ROI to the maximum extent with a limited budget
     Enhance digital marketing lead generation by 120%
     Launch first concerted e-mail marketing strategy and grew contact database by 50%
     Build marketing team to generate revenue within 7 months through social media and email marketing
     Establish in-house marketing team resulting in annual saving of more than 10 lakhs
     Launch company’s first social media presence and build awareness by creating/sharing engaging content and
        building a sense of community
     Direct creative development and production of all marketing collaterals, PR articles etc.
     Implement loyalty programs for channel partners resulting in average transaction increase of 15-20%
     Lead marketing department and build internal team to replace reliance on expensive external agency
     Provide strategic and tactical guidance to team of 4 with accountability for social media channels along with
        company blog, email marketing campaigns, and SEO/SEM strategies
Digital Marketing Manager                                                                     Nov 2015 - Jul 2016
Seagull Advertising                                                                                    Pune, India
     Designed and customized brand strategies, marketing campaigns for healthcare and real estate clients
     Managed existing accounts by upgrading promotional campaigns with modern solutions to exceed client
        expectations
     Presented key findings to clients and the internal account teams
      Identified and qualified leads while building and maintaining pipeline of prospects and new clients
      Functioned as a main point of contact for all Digital media accounts
      Led the development of the agency's comprehensive approach to digital marketing
      Managed digital advertising accounts and grew several key accounts by 30%
BombayHues                                                                                      Apr 2015 - Oct 2015
Group Head (Digital)                                                                                      Pune, India
    Led a team of 5 personnel for business development, content writing, graphic designing\, and digital marketing
    Developed and implemented plans for digital marketing and content management solutions
    Launched new brand for intercity logistics
    Managed digital marketing campaigns and diverse social media strategies
    Implemented modern innovative techniques to identify potential clients through networking, events
    Managed digital ad sales by acquiring new clients and upgrading advertising portfolio with existing clients
Business Development Manager                                                                     Oct 2010 - Apr 2013
BrainBees Solutions Pvt. Ltd. FirstCry.com                                                                Pune, India
     Headed product inventory and content supervision
     Collaborated with the founder & cofounder in establishing brand presence across India
     Organized website launch and site redesign to increase brand awareness and improve conversion
     Reviewed competitive websites on product range, marketing functionality and customer offerings
     Conceptualized customer service model and managed online orders from vendors
     Planned and executed tie ups with diverse institutes related to schools and hospitals across the country
     Interviewed 50+ mothers in Pune and devised exclusive loyalty program for mom’s
     Trained 25+ customer service representatives on products and deliverables
     Reduced complaint rate by 15% by resolving customer queries
Senior Customer Service Representative                                                     Nov 2008 - Sep 2010
HOV Services Ltd.                                                                                   Pune, India
    Outbound Predictive Dialer for Bay Area Credit Services Ca USA
    Managed 500 to 600 inbound and outbound calls per day on debt collections and payment handling
    Compliant with Fair Debt Collections Practice ACT USA