POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
COLLEGE OF BUSINESS ADMINISTRATION
 DEPARTMENT OF MARKETING MANAGEMENT
                 BonChon
              Marketing Plan
              Submitted by:
              Abobo, Katreena
             Cabanero, Romeo
           Leuterio, Ellen Jane R.
               Submitted to:
             Mr. Joel T. Agacita
              BSBA-MM 2-3D
                          OCTOBER 2019
                          Table of Contents
I.      Executive Summary
II.     Description of the Business
        a.     History of the Business
        b.     Mission
        c.     Vision
        d.     Values
        e.     Beliefs
        f.     Marketing Objectives
        g.     Organizational Structure
        h.     Competitors Analysis
        i.     Location
        j.     Market Area
        k.     Target Customers
        l.     Market Share
III.    Situational Analysis
        a.     Key Problems
        b.     SWOT Analysis
IV.     Market Segmentation
        a.     Demographic
        b.     Geographic
        c.     Psychographic
        d.     Cultural
V.      Marketing Strategies
        a.     Product
        b.     Price
        c.     Place
        d.     Promotion
        e.     Process
        f.     Physical Evidence
        g.     People
VI.     Budget Allocation
        a.     Promotional Budget
        b.     Sales Forecast
VII.    Market Implementation
VIII.   Appendix
  I.   EXECUTIVE SUMMARY
       BonChon Chicken is crunchy, firm and low-fat seared chicken with
the extraordinary frying procedure and special sauce produce non-oily, yet
more flavors. In this manner, this organization previously set up their
branch in Philippines, on this marketing plan we focus to buzz our brand
awareness in Philippines. Since Philippines is one of the developing
business sectors in the ASEAN which has huge monetary development
that produces immense nourishment utilization, particularly in terms of
chicken consumption.
       This statistic shows the poultry consumption per capita in the
Philippines from 2006 to 2018, with a forecast for 2020 and 2025. In 2025,
the poultry consumption per capita in the Philippines is expected to
amount to about 14.1 kilograms per person annually. (Statistica, June
2019). However, the amount of chicken consumption increases as well as
the increase in the Filipino population.
       So as to use tremendous chance, understanding the perception of
company utilizes its high caliber that has increased fast premium quality,
because of that we believe its high quality, affordable pricing strategy and
how we engage communication to customers. Subsequently the
correspondence and advancement, we put is the one of indispensable
part on this marketing plan.
 II.   DESCRIPTION OF THE BUSINESS
   a. History of the Business
       The start of a delicious adventure.
       In South Korea you can find a mom-and-pop fried chicken joint on
every block, but Jinduk Seh had bigger dreams – to share his country’s
favorite comfort food to the world.
       This motivation translated into his passion to perfecting the fried
chicken cooking technique that ensures a paper-thin crispy texture outside
and tender, juicy meat inside. He then spent 2 years creating the perfect
addictive glaze that embody the rich and distinct Korean flavors: Soy
Garlic and Spicy. BonChon’s original soy garlic and spicy sauce, which to
this day is made in Korea and shipped worldwide.
       2002 - Birth of BonChon. From then on BonChon, also known as
“my hometown”, was born in the coastal city of Busan, South Korea.The
success of BonChon in his homeland gave Mr. Seh the confidence to
expand his business.
      2006 - BonChon opens first overseas store. BonChon goes global
and arrives in Fort Lee, New Jersey, U.S.A. JindukSeh debuted his
signature sauces in Fort Lee, New Jersey jump-starting BonChon’s rise to
fame. BonChon began making waves globally and captivated discerning
palates   and   was   immediately   given   word-of-mouth   appeal   by
discriminating media outlets like CNN, New York Time and Esquire.
      2007 - Long lines welcome BonChon in New York and Virginia.
      The first BonChon New York and BonChon Virgina stores open in
the U.S.A.
      2008 - BonChon debuts in Massachusetts and California
      2009 -BonChon Global Headquarters is formed, giving BonChon
more wings to become the well-loved global phenomenon by giving more
people exciting food adventures. “The Best Buffalo Hot wings in America”
– Esquire “BonChon, the reason to get excited about fast food again!” –
GQ magazine
      2010 - The addiction to BonChon goes on and on in the U.S.A.
“BonChon comes alive” – The New York Times, “The Best Damn fine fried
chicken” – Time Out New York. BonChon Global arrives in South East
Asia. BonChon Global arrives in South East Asia and opened the first
stores in Thailand. “How Korea elbowed out Kentucky” – CNN Travel.
BonChon Global arrives in the Philippines. BonChon Global arrives in the
Philippines through Scott Tan. It was here in the Philippines where the
exciting Korean-American flavor and fusion experience became popular.
      2011 - BonChon Global become franchisors. BonChon Global
become franchisors and expands to Indonesia and Singapore, reaching
50 stores worldwide.
2012 - BonChon Philippines expands nationwide and arrives in Davao.
BonChon Philippines debuts in Cebu.       New Products: Bulgogi Fest,
ChapChae, Ko-Yo (March 2012); Crispy Catch (March 2012); Ko-Yo Float
(Oct 2012); Upsides (Oct 2012); Holiday Ko-Yo, Team BonChon.
2013 - BonChon Global reaches 100+ stores worldwide. BonChon
Philippines expands to over 75 locations nationwide. BonChon Philippines
expands to over 75 locations nationwide and is considered one of the
fastest-growing QSR’s (Quick Service Restaurant) in the country.
Launches Metro Manila, Cebu, Davao, Bulacan, and Cavite delivery
hotline. “BonChon reaches out to local communities through Project Love”
– Business Mirror. New Products: Mango Sans Rival (May 2013), Oriental
Crispy Chicken Salad (July 2013); Chicken Poppers (2013); Crispy Crepe
(July 2013); Snackwich (Sept 2013); Bulgogi Noodle Soup (Nov 2013);
Holiday Sweets (Dec 2013); Honey Citrus Chicken (Dec 2013). Launches
first Ad Campaign: From Here On, it’s BonChon. (Jingle, Poster, TVC,
Mike Song Making and 3 Dance videos)
2014 - BonChon Global arrives in Cambodia, and Bahrain and reaches
150+ stores worldwide. BonChon Philippines arrives in Cagayan de Oro.
BonChon Philippines celebrates 80 Stores nationwide. Breakfast is now
served at selected BonChon Philippine stores. New Products: Strawberry
Chocolate Crispy Crepe (Feb 2014); Seoul Fried Rice (July 2014); Holiday
Sweets
      2015 - BonChon Philippines touches down to Boracay, Bacolod
and Batangas! BonChon continues to amaze with deliciously shareable
food adventures! Change is Delicious! The 5th BonChon glaze is here!
BonChon Rewards Plus Card is launched for all loyal fans. New Products:
KrazyKoDog (Jan 2016); Crunchy Garlic (March 2015); Glazed Chicken
Fries (Oct 2015);Team BonChon Seafood; Wings and Fries Friday
       2016 - C’mon and be K-Styled! BonChon Philippines launches their
new ad Campaign: Bite into A New Beat (TV, Poster)/ What’s your chicken
style? It’s definitely K-Style! New Products: Bibimbowl (Feb 2016); KFrost
(May 2016); Spicy Bibimbowl, Creamy Curry Bibimbowl, BibimfriesNew
Store Concept opens at U.P. Trinoma.SM Davao Annex
    b. Mission
    BonChon spreads love, joy and the thrill of discovery. We’re constantly
reinventing your food experience with our menu selections, modern
ambience, warm service.
Every BonChon moment is a food adventure.
    c. Vision
    BonChon will be the most loved and talked about restaurant. BonChon
will be a trailblazer in the local food landscape – this will be our constant
benchmark for best practices. Every BonChon moment is a food
adventure.
    d. Values
•      Passionate and dedicated to thrilling palates and people.
•      Hip, creative, daring and innovative.
•      Authentic, original and pioneering.
•      People-centric and social.
    e. Beliefs
•      We believe that every Filipino deserve better quality, unique, and
world-class food and dining experiences.
•      We believe that food is an expression of love, that’s why every
memorable conversation starts at the table.
•      We believe that exciting food discoveries and adventures create
more of these conversations.
•      We believe that every BonChon experience fills people with
wonder, discoveries and love.
    f. Marketing Objectives
•      Boost the sales of BonChon to remain its competition in the market.
•      To be more well known as the chicken with K-style touch specially
for the old ones.
•      Considering a unique platform for brand awareness.
•      To open more branches in Metro Manila
g. Organizational Structure
    h. Competitors Analysis
KFC:Its finger likin’ good
Advantages
•     Original recipe of chicken
•     Convenient and short waiting time
•     Chicken lover’s paradise
Disadvantages
•     Their source of is said to be abusing the chickens
•     Chickens are spray painted
•     Chicken was sprayed tobacco
•     The heads were being ripped off
•     Chicken was a little dry
•     The foods are not visually attractive
KFC SWOT ANALYSIS
             STRENGTH                               WEAKNESS
       Strong global brand                    Supply chain distribution
       Loyal customer base                    Managing franchises
       KFC secret recipe
          OPPORTUNITIES                              THREATS
       Expanding new geographic               Changing customer food
                                                trends and preferences
       Exploring new food items
                                               Food quality challenges
                                               Local brand competitor
McDonald’s: LoveKo ‘to
Advantages
•       Established
•       Many varieties of products to choose from
•       Cheap price
•       Convenient and short waiting time
Disadvantages
•       The quality of food depends especially when peak hours
•       Has similar products with its competitors
MC DONALD’S SWOT ANALYSIS
             STRENGTH                               WEAKNESS
       Strong global brand                   Negative publicity
       Diversified income                    High employee turnover
          OPPORTUNITIES                              THREATS
       Upgraded menu                         Competition to local brand
       Expansion plans
    i. Location
    The head office of BonChon Philippines is located at Eastwood City,
Libis, Quezon City. As BonChon arises so fast in the food industry we
chose Metro Manila as a specific city to implement a marketing plan.
Metro Manila has 14 physical stores of BonChon which are 168, Dormus,
Isetann Recto, Laperal Recto, Legarda, Lucky Chinatown, Robinsons
Ermita, SM Manila, SM Sta. Mesa, SM San Lazaro, UN Square, University
Mall Taft, University pad and UST.
   j. Market Area
   We focus on National Capital Region to boost the sales of BonChon
since it has a lot of opportunity to boom and expand in a wider market. We
have list down the branches BonChon store in a designated city. BonChon
Manila has 17%, Quezon City has 33%, Malabon, Valenzuela, Caloocan
and Marikina has 1%, San Juan and Parañaque has 3%, Mandaluyong
has 11% and lastly Pasay, Las Piñas, Muntinlupa, Taguig, Pasig has 3%.
MANILA                             Eastwood
                                   Eton centris
     168
                                   Eton Cyberpod Corinthians
     Dormus
                                   Ever gotesco
     Isetann recto
                                    Commonwealth
     Laperal Recto
                                   Farmers cubao
     Legarda
                                   Fisher mall
     Lucky Chinatown
                                   Gateway
     Robinsons Ermita
                                   Intrepid plaza
     SM Manila
                                   Katipunan
     SM Sta. Mesa
                                   Landmark Trioma
     SM San Lazaro
                                   Manhattan Cubao
     UN Square
                                   Matalino Bldg.
     University Mall Taft
                                   Robonsons galleria
     University pad
                                   Robinsons Magnolia
     UST
                                   SM Fairview
QUEZON CITY
                                   SM North Annex
     Araneta Center Cubao         SM Novaliches
     Ayala cloverleaf             Tomas Morato
     Ayala Fairview terraces      Trinoma
     Cherry congressional         UP Technohub
     Waltermart North EDSA   MAKATI
     UP Town center
                                   Alphaland
     Vertis North
                                   Cash and carry
MALABON                            Greenbelt 1
                                   Landmark Makati
     Robinsons Malabon
                                   Makati Avenue
SAN JUAN
                                   Petron Dasma Makati
     Greenhills Annapolis         San Lorenzo Mall
     Promenade                    The Link
MANDALUYONG                        Valero Makati
                                   Waltermart Makati
     Clean fuel pioneer
     Liberty Shaw            CALOOCAN
     Robinsons Forum              Sangandaan
     Shangri-la
                              PASAY
     SM Cherry Shaw
                                   Blue Bay
     SM Light
                                   One E-com
     SM Megamall
                                   SM MOA
     Starmall EDSA
     WCC Shaw                PARAÑAQUE
VALENZUELA                         SM BF
                                   SM Sucat
     SM Valenzuela
LAS PIÑAS                                      Market Marketk.
                                               McKinley
      Robinsons Las Pinas
      SM Las Piñas                      PASIG
      SM Southmall
                                               Robinsons Metroeast
MUNTINLUPA                                     Rockwell Ortigas
                                               SM City East Ortigas
      Alabang Town Center
      Festival Mall                     MARIKINA
      StarmallAlabang
                                               SM Marikina
TAGUIG
      High Street the Fort
   k. Target Customers
   BonChon eyes Manileños as their target customers with the total Metro
Manila population of 1,780,148 according to National Census. According
to Labor Force of Philippine Statistic Authority, the employment rate in
July 2019 is estimated at 94.6 percent and it was estimated at 62.1
percent given the population 15 years old and over of 73.1 million.
   All through of these population we are targeting an individual which is
young professionals, working adults, seniors and school kids with
purchasing power.
   l. Market Share
   BonChon has a competitive market nowadays at the same time with its
rival food chain which is Mc Donald’s and KFC. Unfortunately, in regards
to their market share they are confidential and invisible in providing such
information for the security purposes.
III.   SITUATIONAL ANALYSIS
   a. Key Problems
Cultural differences
       Filipino treasures the authenticity of Filipino Food or restaurants
that exist here in the Philippines. Restaurants in the Philippines are
catering Class C customers which means many common Filipinos have
the high chance of purchasing it. In Bon Chon, since there is a taste of
Korean flavor, it will be new to them where many Korean fans here in the
Philippines might want it. The disadvantage of it was many Filipinos are
bashing other culture things which are not related to Filipino just like this
one. So, the problem was the continuous bashing of other people in the
said restaurant.
       Their surroundings are not the problem but the food they serve was
new and don’t have the touch of any Filipino Food. For example, they offer
bingsu but in the Philippines we have our very own halo-halo, etc.
Competitors who offer the same service
       In today’s society many establishments have been popping
continuously in every urban place. We have samgyupsal restaurants
(Samgyupsalamat, Romantic Baboy, Samgyupmasarap etc.), unlimited
Korean barbecues, milk teas etc. Along with Bon Chon they offer the
same service for the customers, it is the taste of Korean culture. Even
though they have different approach, the other one is a variety and the
other one is barbecues, beefs, etc., they still have the culture they present,
it is still a Korean culture.
       The problem on this was the customers who sticks to it thinks it is
beneficial for them and it’s the unlimited food from samgyup restaurants
unlike the serving from BonChon, it is expensive but the deserving is just a
little. The customers from BonChon have the highest possibility to
patronize other restaurants which results to low income and less profit.
Lack of Promotional Activities
        Due to the lack of promotion of BonChon, they are not known in
some areas in the Philippines. Having some advertisement to make your
brand known is really helpful to get the popularity and boost your sales.
BonChon needs to have its promotion that will help to introduce it to the
public especially to its target market.
         b. SWOT Analysis
               STRENGTH                                  WEAKNESS
   It offers different variety of Korean      Lack of promotional marketing plan
    products / menu.                           Unorganized          system          in
   BonChon secures their privacy               accommodating customers
   BonChon has uniqueness of their            Small number of employees
    products
   All restaurants are owned by the
    franchisees
           OPPORTUNITIES                                  THREATS
   Increasing demand for healthier food       Fast foods offer cheaper price
   Introduction of Drive-thru                 High expectation of customers
   It has the momentum of Korean-             Local fast food restaurant chains
    wave                                       Possibility of information leak
                                               Korean restaurant is starting to
                                                deceive the Filipino culture
STRENGTHS
Different variety of products
       BonChon offers different variety of chickens like crunchy, crispy,
flavored, or healthy chicken. This helps to ensure that their customers will
not get rid of their chickens.
Secures privacy
       The company of BonChon is committed and dedicated to protect
and give privacy to the information shared by their customers. They make
sure that all personal data’s will stay confidential to protect their
customers.
Uniqueness of the products
       The flavors of the chicken were all made by the BonChon
restaurant. It offers healthy chicken with glazing sauces that was
originated from their own recipe.
All restaurants are owned by franchisees
       BonChon doesn’t own any restaurants itself so it experiences less
risk and can focus its efforts on marketing and growing the franchise.
WEAKNESS
Lack of promotional marketing plan
      Due to this problem not, all people are being aware of the product
they offer. This triggers the shrinking of customer base due to the lack of
promotions unlike other fast food restaurants that has advertisement and
promotional discounts.
Unorganized system in accommodating the customers
      These results for customer’s bad feedback, customer got to
experience a not so accommodating restaurant that will make her decide
to leave or never comeback.
Small number of employees
      BonChon restaurant has its employees but it’s still not enough to
make the work easier and faster. Due to the small number of employees it
made the customers’ waiting time much longer to the point that others
complain and others leave.
OPPORTUNITIES
Increasing demand for healthier food
      It’s an opportunity upon which BonChon already grows itself and
could further introduce low fat, low salt and more nutritious chickens
without chemicals used.
Introduction of drive-thru.
       McDonald’s already offer only drive-thru restaurants, which is a
great opportunity for BonChon to start with. Since its competitors like KFC
still hasn’t made any drive-thru, it will be more convenient for the
customers who has no time to step outside of their car.
Hire K-pop idols
       Since BonChon was originated in Korea and people especially
Filipinos are so into the Korean waves it’ll be an advantage to capture
their heart and taste buds by hiring K-pop idols.
THREATS
Fast foods offer cheaper price
       There are a lot of fast food restaurants which offers the same
product in cheaper price. We all know Filipinos go for a food that is
cheaper to save money, this will be a threat to the company of bonchon
because this can decrease their sales.
High expectation of customers
       Customers tend to expect with BonChon since it is a global fast
food restaurant and the other reason for their expectation is because of its
expensive food. They want to get what they pay for; they want the
expensive price to be valid.
Local fast food restaurant chains
      Local fast food restaurants can offer healthier food and menu that
exactly represents local tastes in cheaper price.
Possibility of information leak
      Technology plays a big part in every business, information and
personal data of the customer is being saved to computers. The risk of
information leak is possible especially now that hacking of company
computers to get the information needed is chronic, this will trigger your
customer’s trust and will result to bad image.
Korean restaurants are starting to deceive the Filipino culture
      Due to the Korean wave such as K-drama and K-pop Idols, high
demand of Korean restaurants in the Philippines became a trend. Filipinos
will mostly choose Korean chickens more than adobo. This threat results
to over powering the traditional food and culture of Filipinos because of
the Korean restaurants
IV.   MARKETING SEGMENTATION
   a. Demographic
   BonChon targets kids to adult that can either be male or female. Kids
whose ages from 5-12 years old, Teens that ages from 13-18 years old,
Young Adults ages from 19-21 years old and Adults ages from 22-present.
It is the peak where everyone loves chicken, not just by an ordinary
chicken but with the twist which is the secret special spices provided by
BonChon.
   b. Geographic
   BonChon eyes Metro Manila as the specific area to establish their
business. Metro Manila is known for being an urbanized area full with
business districts and working people. It has the biggest population in
Philippines, the people in this city has purchasing power to avail BonChon
products.
   c. Psychographic
   We consider emotive, social and rational as part of the customer’s
psychographic. Customers being emotive drives them to buy BonChon, it
has social factor that they use their feelings and emotion towards the
product. Millennial belongs to the social because they intend to go on
trends. Watching Korean novels and drama influence them to purchase
the product. Lastly is rational considering the fact that customer wants
practicality. A customer that sees the value of product.
   d. Cultural
       Due to the influence of Korean culture to the Filipino customers
   some factors may distress the Filipino culture. Some of these are the
   following:
       •        Diversity of Korean culture and Filipino culture
       •        Korean language influence Filipinos lifestyles.
       •        Experiencing Korean culture by dining in BonChon
       •        Foods are somehow different from accustomed P-noy foods.
 V.   MARKETING STRATEGIES
   Valentine's Day is celebrated on February 14. It is a festival of romantic
love and many people give cards, letters, flowers or presents to their
spouse or partner. They may also arrange a romantic meal in a restaurant
or night in a hotel. Common symbols of Valentine's Day are hearts, red
roses and Cupid.
      Mother’s Day is a day for many people to show their appreciation
towards mothers and mother figures worldwide. It is an annual event but is
held at different dates in the calendar, depending on the country.
      Father's Day in the United States is on the third Sunday of June. It
celebrates the contribution that fathers and father figures make for their
children's lives. Its origins may lie in a memorial service held for a large
group of men, many of them fathers, who were killed in a mining accident
in Monongah, West Virginia in 1907.
         Christmas Day, on December 25, is one of the most festive
Christian holidays in many countries around the world. It celebrates Jesus'
birth.
   a. Product
       BonChon provides high quality, fresh and low trans-fat product that
we offer to customers. It has different variety of Korean Foods and their
best seller is soy garlic and honey chicken drizzles with special Korean
sauce. Providing a healthy and fresh chicken to the customers are crucial
for the customers who are health conscious.
   b. Price
       BonChon offers different meals with different sides and their
chicken meal start with 109 pesos up to 195 which is their Korean style
feast that consists of japchae, a price of chicken and rice, milky kreme and
a glass of iced tea.
      Aside from their chicken meal, they also offer beef stew with 3
varieties and those are Korean beef stew, Spice beef stew for the ones
who loves spicy food and beef bulgogi. Their beef stew’s price is ranging
from 175-189 and it already comes with rice and drinks. It is already a
perfect meal.
      Bibimbowl, it is also known as bibimbap but bonchon renamed it to
make it more unique. BonChon’s bibimbowl can come with rice that starts
with 140 pesos and if with soup it will becom 175 pesos and if you want
something new, you can try BonChon’s bibimnoodles with drinks that
costs only 175 pesos.
      If you’re tired of eating beefs and chicken, and you don’t know what
to eat, your problem is solved already because bonchon also offers
seafood. Their fish meals start at 175 pesos and it comes with fries or
japchae while their seafood feast costs 198 pesos. BonChon also have
crispy shrimps and squids for only 175 pesos, it has already rice and
drinks.
          If you are with your friends or relatives you can purchase the team
BonChon that can be good for 3 for only 545, it has 6 pieces of chicken, 3
white rice 3 drinks and 1 japchae. Team BonChon also have good for 4 for
only 750 pesos, it has 8 pieces of chicken, 4 white rice, 4 drinks, 1
japchae and 2 K-fries. You can enjoy your food with your friends or
relatives for less than 1000 pesos.
          Chicken party means Chicken Rack, BonChon offers 3 pieces of
chicken for only 205. They also have 6 pieces for 395 and 8 pieces for
520. You can choose whether it will be all wings or assorted parts. Go and
enjoy your chicken!
       If you want something new, you can try BonChon’s seafood platter
for only 410 pesos it consists of crispy fish, crispy squid and crispy shrimp.
Enjoy and have a seafood party!
       After a meal you deserve some desserts so here’s BonChon’s must
try Bingsu for only 99 pesos it has 5 flavors so you can choose what flavor
you want. BonChon also have their Crispy Crepe for only 60 pesos it
comes with a cream and mango or caramel and cream. The last dessert
they have is their Milky Kreme it is a creamy ice cream in a cup for only 35
pesos. Come and enjoy your sweet tooth here in BonChon!
   c. Place
The location of the main office of BonChon is located at Eastwood Libis.
Its exact location is Eastwood CityWalk1, Orchard Rd, Bagumbayan,
Quezon City, 1110 Metro Manila. BonChon has a lot of branches here in
the Philippines but their head office was placed in the Eastwood due to the
high numbers of BonChon around Quezon City.
   d. Promotion
       We used digital and traditional platform to advertise BonChon and
to boost their desired sales. These media help to utilize and increase the
status of BonChon to remain competitive in the market.
       BonChon    also   made    a   hashtag   on   Instagram    which   is
#EATHAPINESS wherein when you click or use the hashtag you’ll see
other mouth-watering photos about BonChon’s food. Other than that, they
also have an informative kind of website wherein customers will see some
information about the food company like, what’s new to BonChon, their
locations, nutritional information, and just in case you want to expand and
open a new BonChon branch they also have franchise opportunities in
their website.
       In terms of traditional media, it uses all possible resources to
promote BonChon to its target market. We intend to put posters, TV
Commercial, radio broadcasting and Print Ads in magazines, flyers and
newspaper.
   e. Process
       BonChon offers online service provision just go to their website
which is www.bonchon.com.ph to order and experience the k-style
chicken of Korea. We also had service delivery via Food Panda, Grab
food, Lalafood and you can also pay through Paymaya and Gcash. In any
complaints that is coming from the customer, BonChon provided their
legal team on their website page and it is
   f. Physical Evidence
       The distinctive ambiance of BonChon will not be possible through
the innovation and initiation of Design and Construction Manager of the
said store headed by Mr. Elmer De Guzman. The Corporate branding
(signage and symbols) of BonChon is red and black means to satisfy the
hunger of the customers. It also has K-style as their tagline in the logo of
BonChon. The Spatial Layout of BonChon is inspired in most of the
Korean store which is the chairs and tables that are coordinated with their
signature color which is red and black. In terms of furniture, BonChon is a
minimalist store but a unique one because they use the pipeline as their
design on their store.
   g. People
       BonChon family composed of their employees, customers, staff and
employee research. Since BonChon are in a service business it usually
has person-to-person contact. BonChon has a customer service just
contact via mail at: customercare@bonchon.com.ph or call BonChon at
their delivery hotline (633-1818).
        VII. BUDGET ALLOCATION
   a. Promotional Budget
Valentine’s Promo
        First 143 people to Team BonChon Chicken will get 10% discount
on 83 branches of National Capital Region (NCR).
Price- php 545.00
Discount- Php 54.5/10%
Quantity- 143 customers
Branches- 83(NCR)
Expense       (discount amount) x (number of customers) x (branches)
= Php 54.50 x 100 x 83 = Php 646,860.50/4.84% of total marketingbudget.
(price) x (% of total marketing budget) =MBpU (Marketing Budget per Unit
sold)
=Php 545.00x4.84%/.0484= Php 26.38 MBpU
(event budget) ÷ MBpU (Marketing Budget per Unit sold) ÷ (branches) =
units need to be sold to break even the event budget
=Php 646,860.50 ÷ Php 26.38÷83= 295.43 or approximately 295 units
need to be sold in order to breakeven the event budget.
Father’s Day and Mother’s Day Promo
        First 100 Father and Mother customers will get Php 100.00 and
Php 150.00 off for minimum purchase of 700 pesos on 83 branches of
National Capital Region (NCR).
Price- Php 700.00
Discount- Php 100.00 and Php 150.00
Quantity- 100 customers
Branches-83 Branches
Father’s Day Expense:
(discount amount) x (number of customers) x (branches)
=Php 100.00 x 100 x 83= Php 830,000/6.2% of total marketing budget
(price) x (% of total marketing budget) =MBpU (Marketing Budget per Unit
sold)
=Php 700.00 x 6.2%/.062=Php 43.4 (MBpU)
(event budget) ÷ MBpU (Marketing Budget per Unit sold) ÷ (branches) =
units need to be sold to break even the event budget
Php 830,000.00 ÷ Php 43.40 ÷ 83= 230.41 or approximately 231 units
needs to be sold to break even the event budget.
Mother’s Day Expense:
(discount amount) x (number of customers) x (branches)
=Php 150.00 x 100 x 83= Php 1,245,000/9.31% of total marketing budget
(price) x (% of total marketing budget) = (Marketing Budget per Unit
sold)
=Php 700.00 x .0931= Php 65.17
(event budget) ÷ MBpU (Marketing Budget per Unit sold) ÷ (branches) =
units need to be sold to break even the event budget
Php 1,245,000÷ Php 65.17 x 83= 230.17 or approximately 231 units needs
to be sold in order to break even the marketing budget.
Anniversary Promo
        First 100 customers to purchase 2 Team Chicken Bundle will get
Free Chapchae worth Php 280.00 pesos for 83 branches of NCR.
Price- Php 1090.00 (Php 545.00 each)
Discount- Php 280.00
Quantity- 100 Customers
Branches- 83 Branches
Expense       (discount amount) x (number of customers) x (branches)
= Php 280.00 x 100 x 83 = Php 2,324,000/17.37% of total marketing
budget.
(price) x (% of total marketing budget) =MBpU (Marketing Budget per Unit
sold)
=Php 1,090.00 x .1737% = Php 26.38 MBpU
(event budget) ÷ MBpU (Marketing Budget per Unit sold) ÷ (branches) =
units need to be sold to breakeven the event budget
=Php 2,324,000.00 ÷ Php 189.33 ÷ 83=147.88 or approximately 148 units
need to be sold in order to breakeven the event budget.
Christmas Promo
        First 100 customers to purchase a minimum amount of Php
1000.00 will get 10% off to 83 branches of NCR
Price- Php 1000.00
Discount- 10%
Quantity- 100 customersmers) x (branches)
= Php 1,000 x 100 83 = Php 830,000/ 6.2%of total marketing budget.
(price) x (% of total marketing budget) =MBpU (Marketing Budget per Unit
sold)
=Php 1000 x .062= Php 62 MBpU
(event budget) ÷ MBpU (Marketing Budget per Unit sold) ÷ (branches) =
units need to be sold to break even the event budget
=Php 830,000 ÷ Php 62.00 ÷ 83= 161.29 or approximately 162 units need
to be sold in order to breakeven the event budget.
        Expenses: Marketing Promotions
 Type                    Duration            Expenses               Total Expense
 Valentines event        6 months (2)        Php 646,860.50         Php 646,860.50
 Father’s Day and        1 year              Php 830,000 and        Php 2,.075,000.00
 Mother’s Day promo                          Php 1,245,000.00
 Anniversary promo       1 year              Php 2,324,000.00       Php 2,324,000.00
 Christmas promo         1 year (4 events)   Php 830,000            Php 830,000.00
                                                                    Php 5,875,860.50
        Expenses: Advertisements
Type                    Duration             Expenses               Total Expense
Billboard               6 months (2)         Php 1,500,000.00       Php 3,000,000.00
Page Boosting on        1 year               Php 1,000.00 / 2,500   Php 3,200,000.00
Social Media                                 people
Production (Billboard   1 year               Php 140,000            Php 140,000.00
and Social Media)
Design of Branches      1 year (4 events)    Php 5,000.00 (83       Php 1,160,000.00
per Event                                    Branches)
                                                                    Php 7,500,000.00
       Total Expenses
Type                    Duration   Expenses           Total Expense
Marketing promotions    1 year     Php 5,875,860.50   Php 5,875,86050
Advertisements          1 year     Php 7,500,000      Php 7,500,000
TOTAL                                                 Php 13,375,860.5
  b. Sales Forecast
Valentines Promo
  If 400 Team Bonchon Chicken units=
  (Number of units) x (Price) x (number of branches) =Total sales
  400 x Php 545.00=Php 18,094,000
  (Total sales) x (Percentage of Marketing Budget Per Unit Sold) =
  Php 18,094,000 x .0484= Php 875,749.60/35.38% growth rate
  If 500 units
  (Number of units) x (Price) x (number of branches=Total sales
  500 x Php 545.00= Php 22,617,500
  (Total sales) x (Percentage of Marketing Budget Per Unit Sold) =
  Php 22,617,500 x .0484=Php 1,094,867/
  (Event budget) - (forecasted sales) = allotted budget to cap the whole
  expense/growth rate
  Php 1,094,867-Php 646,860.50=Php 446,006.50/69.23% growth rate
If 600 units
(Number of units) x (Price) x (number of branches=Total sales
600 x Php 545.00 x 83= Php 27,141,000
(Total sales) x (Percentage of Marketing Budget Per Unit Sold) =
Php 27,141,000 x .0484 =Php 1,313,624.4
(Event budget) - (forecasted sales) = allotted budget to cap the whole
expense/growth rate
Php 1,313,624.4-Php 646,860.50=Php 666,763.9/103% growth rate
Father's and Mother’s Day Promo
  If 300 units
  (Number of units) x (Price) x (number of branches) =Total sales
  300 x 700 x 83= Php 17,430,000
  (Total sales) x (Percentage of Marketing Budget Per unit)
  Php 17,430,000 x .062=Php 1,080,660
  (Forecasted sales) - (Event budget) =allocated budget to cap the whole
  expensd/Growth rate
  Php 1,080,660-Php830,000=Php 250,660/30.2%
  If 400 units
  (Number of units) x (Price) x (number of branches) =Total sales
  400 x 700 x 83= Php 23,240,000
  (Total sales) x (Percentage of Marketing Budget Per unit)
  Php 23,240,000 x .062=Php 1,440,880
  (Forecasted sales) - (Event budget) = allocated budget to cap the
  whole expensd/Growth rate
  Php 1,440,880-Php830,000=Php 610,880/73.6%
Mother’s Day
  If 300 units
  (Number of units) x (Price) x (number of branches) =Total sales
  300 x 700 x 83= Php 17,430,000
  (Total sales) x (Percentage of Marketing Budget Per unit)
  Php 17,430,000 x .0931=Php 1,622,733
  (Forecasted sales) - (Event budget) = allocated budget to cap the
  whole expensd/Growth rate
  Php 1,622,733-Php1,245,000=Php 377,733/30.34%
  If 400 units
  (Number of units) x (Price) x (number of branches) =Total sales
  400 x 700 x 83= Php 23,240,000
  (Total sales) x (Percentage of Marketing Budget Per unit)
  Php 23,240,000 x .0931=Php 2,163,614
  (Forecasted sales) - (Event budget) =allocated budget to cap the whole
  expensd/Growth rate
  Php 2,163,614-Php 1,245,000=Php 918,644/73.79% Growth Rate
Anniversary Promo
  If 200 units
  (Number of units) x (Price) x (number of branches) =Total sales
  200 x 1090.00 x 83= Php 18,094,000
  (Total sales) x (Percentage of Marketing Budget Per unit)
  Php 18,094,000 x .1737=Php 3,142,927.8
  (Forecasted sales) - (Event budget) =allocated budget to cap the whole
  expense/Growth rate
  Php 3,142,927.8 - Php 2,324,000= Php 818,927.8/34.24%
  If 300 units
  (Number of units) x (Price) x (number of branches) =Total sales
  300 x 1090.00 x 83= Php 27,141,000
  (Total sales) x (Percentage of Marketing Budget Per unit)
  Php 27,141,000 - .1737=Php 4,714,391.7
  (Forecasted sales) - (Event budget) =allocated budget to cap the whole
  expense/Growth rate
  Php 4,714,391.7 - Php 2,324,000= Php 2,390,391.7/103% Growth
  rate
Christmas Promo
If 200 units
(Number of units) x (Price) x (number of branches) =Total sales
200 x 1000.00 x 83= Php 16,600,000
(Total sales) x (Percentage of Marketing Budget Per unit)
Php 16,600,000 x .062= Php 1,029,200
(Forecasted sales) - (Event budget) =allocated budget to cap the whole
expensd/Growth rate
Php 1,029,200 - Php 830,000= Php 199,200/24% Growth Rate
If 300 Units
(Number of units) x (Price) x (number of branches) =Total sales
300 x 1000 x 83= Php 24,900,000
(Total sales) x (Percentage of Marketing Budget Per unit)
Php 24.900.000 x .062=Php 1,543,800
(Forecasted sales) - (Event budget) = allocated budget to cap the
whole expensd/Growth rate
Php 1,543,000 - Php 830,000= Php 713,800/86% Growth Rate
        Total Projected Sales
                   Events                   Projected Sales
Valentines Promo                Php 25,827,375.6
Father's Day Promo              Php 21,799,120
Mother's Day Promo              Php 21,076,356
Anniversary Promo               Php 22,442,892.9
Christmas Promo                 Php 23,356,200
Total                           Php 114,501,944.40
VIII. MARKETING IMPLEMENTATION
1ST QUARTER (VALENTINE’S DAY CELEBRATION)
     MONTH                ACTIVITY           DURATION
                      Concept Planning         13-19
                      Selection of Date        16-19
    JANUARY           Event’s Budgeting        24-26
                     Request for Budget        26-28
                           Approval
                     Plan Implementation        29
                        Poster Editing          1-3
                     Approval of Posters        5-6
    FEBRUARY        Poster Posting (Social      7-8
                       Media, BonChon
                            Stores)
                      Promotion Period         13-18
     MARCH            Sales Assessment         26-30
2ND QUARTER (MOTHER AND FATHER’S DAY PROMO)
     MONTH               ACTIVITY            DURATION
                  Concept Planning             13-21
                  Selection of Date            18-20
      APRIL       Event’s Budgeting            19-21
                  Request for Budget           24-26
                  Approval
                  Plan Implementation           29
   APRIL-MAY      Poster Editing               29-2
     MAY          Approval of Posters           2-5
                  Poster Posting (Social      MAY 5-6
  MAY AND JUNE    Media, BonChon              JUNE 6
                  Stores)
                  Promotion Period            MAY 9-12
                                             JUNE 13-15
      JUNE        Sales Assessment             20-23
3RD QUARTER (BILLBOARD)
     MONTH               ACTIVITY           DURATION
                     Concept Planning          3-9
                    Selection of Release      7-10
                            Date
                     Concept Budgeting        11-13
      JULY          Request for Budget        12-13
                          Approval
                    Plan Implementation        14
                    Finding Location for      15-21
                          Billboard
                    Approval of Location      19-21
                           Layout             24-29
    July-August     Approval Of Layout         30-3
      August       Launching of Billboard       12
                      End of Contract           12
    September             Effectivity         28-30
                       Measurements
4TH QUARTER (ANNIVERSARY AND CHRISTMAS PROMO)
     MONTH                ACTIVITY          DURATION
                     Concept Planning         16-22
                     Selection of Date        19-21
    OCTOBER
                     Event’s Budgeting        20-23
                    Request for Budget        22-25
                          Approval
                    Plan Implementation         24
    OCT-NOV            Poster Editing          25-4
                    Approval of posters         5
                      Poster Posting         NOV. 6-7
                     (Social Media &         DEC. 16
 NOVEMBER AND
                     BonChon Stores)
   DECEMBER
                     Promotion Period       NOV. 9-13
                                            DEC. 24-25
   DECEMBER         Assessment of Sales       26-29
PROPOSAL: The following activities are the planned activities for the 4
quarters of the year 2020. For the 1st quarter, the celebration will be for the
month of love which is February.
       For the 1st quarter, BonChon will be having its Valentine’s Day
treat. The first step for this idea to be formed is the concept planning for 7
days, January 13-19 wherein this includes the pitching of ideas, the
themes, designs, the promos that will be used for the said celebration. It
will be followed by the 4 days selection of date starting from January 16-
19 this one will tackle about the date to be used for the next activities. The
next one is the event’s budgeting wherein the assumed expenses will be
passed in the accounting and finance team for 3 days, January 24-26,
followed by the request for approval on the budget. The allotted date for
the approval is 3 days, January 26-28. Once the budget gets approved,
the plan will be implemented by January 29 and after that by February 1-3,
the editing for posters that will be used for the social media posts and
BonChon NCR branches will start, the art department is only given 3 days
to submit their poster layouts. The 2-day approval of posters will start
immediately after the last day of editing; the scheduled date for the
approval will be on February 5-6. For the people to see and get notified by
the Valentine promo, the posters will be posted 5 days before the promo
starts, it will be posted by February 7-8. After that starting from February
13 the promo will run up to February 18. The promo will be a 10%
discount for the first 143 customers that will avail the chicken bundle only
in 83 branches of BonChon in NCR. And to assess the sales for the 1 st
quarter promo, it will be on March 26-30.
PROPOSAL: Let’s celebrate our birth givers’ day by availing the promo
that will be offered for them.
       For the 2nd quarter there will be 2 promos and posters for the 2
celebrations which is the Mother’s Day and the Father’s Day. The allotted
days for the planning of the whole concept is 9 Days starting from April 13-
21, the allotted date is long because there will be 2 concepts that will be
needed to plan. Same goes with the selection of date, the teams will be
selecting the dates for the activity of those 2 celebrations and it will be on
April 18-20. The budget for the Mother and Father’s Day is intended to
start by April 19 up to 21 and once the budget is finalized, they must ask
for the approval of budget by April 24-26 on the Accounting and Finance
team. Once the budget is all set and approved, the plan implemented on
April 29 together with the editing of posters to be used for the celebrations.
The posters that will be edited are for the Mother’s Day for the month of
May and Father’s Day for the month of June. The allotted days for the
poster editing are 4 days starting from April 29- May 2. The art team
should seek for approval by the 2nd day of May up to 5th day because the
poster for Mother’s Day will be posted on social media and BonChon
stores in NCR on the last day of approval of poster which is May 5, the
promo will start from May 9-12. As for the Father’s Day poster posting it
will be on June 6 and its promo will be on June 13-15. The promos for the
said celebration will be a 150 peso off for the Mother’s Day celebration
and a 100 peso off for the Father’s Day. For the both celebrations, they
just need to avail anything that will make their bill at least 500 Pesos and it
only applies for the first 100 on each BonChon in NCR. The assessment
of sales will be happening on June 20-23.
PROPOSAL: Its rainy season that’s why BonChon will have a free
delivery in a specific time and a billboard ad will be use to catch the
people’s attention. The billboard should be place on selected places in
NCR.
   The 3rd quarter is a rainy season, so for the concept planning they
must at least incorporate the ideas that they will pitch and conceptualize
with the season for this quarter. One week will be the given time to plan
the concept, it will start on July 3-9 and after that they need to select the
date for the following activities to maximize the time well. By July 7
everyone should be planning about the dates and it should be finalized by
July 9 to avoid conflicts. To maximize the resources there will be a
concept budgeting and the allotted days is 3 days, July 11-13, the
assigned team will budget all the expenses including the materials that will
be used. The assigned team should ask for the approval of budget in the
accounting and finance team the given time for the approval is only 2 day,
July12-13. Once the budget gets approved, the plan can be implemented
on July 14 followed by the finding of location. The allotted days in
searching a location around NCR for the billboard will be 7 days from July
15 up to July 21, by that one whole week, the assigned team must find a
location to put the ad for BonChon. The head of the advertising team and
the boss should approve the location by July 19 up to 21. When the
location is all set, the layout for the said billboard can start on 24 until 29th
of July. Once the layout is done it should be approved by July 0 until
August 3, the span for approval will be 4 days and it must be approved
within the allotted days. The planned date for the launching of billboard will
be on August 12 and the end of contract will be on September 12, the
billboard will air on selected places in NCR for 1 month. And to end the 3 rd
quarter, there will be a measurement of effectivity.
PROPOSAL: To have a promo for the anniversary of BonChon and a 2-
day promo for the Christmas celebration.
       To celebrate the Benton’s Anniversary and Christmas Day, the
whole BonChon stores in NCR will be having a promo. So, to have an idea
what they’ll do for the 2 celebration they will be having a concept planning
on October 16-22, it is a one planning week to give and pitch ideas that
will help their stores to benefit and the concept must be finalized by the
last planning day. To be more productive, while planning, they must
choose the date for the following activities by October 19-21. Since the
concepts will be 2 because of the 2 celebration, the allotted date for
budgeting is 4 days starting October 20-23 followed by the approval of
budget from the accounting and finance team on October 22 and it must
be approved by the 25th of October. The implementation of the plan will be
on 24th of October wherein the plans will start to be effective but only in
BonChon NCR stores. And to catch the customer’s attention, there will be
posters that need to be edited for the said celebrations and it needs to
start on October 25 and the last editing day is on the 4th day of November.
       The posters need to be approved by November 5 and it will be
posted on Social Media and BonChon stores in NCR by November 6 and
7, the poster that will be posted in the said date is for the Anniversary of
BonChon. The effectivity of the promo will be on November 9 up to 13, the
promo will only apply on BonChon NCR stores and to have the promo the
first 100 customers need to buy at least 2 bundles to have a free japchae
platter.
       For the promo for the upcoming Christmas Day, the poster will be
posted on December 16 and the promo will only be on December 24 and
25, BonChon encourages their customers to make BonChon as a part of
their celebration. The first 100 customers who will purchase at least 1000
will have a 10% discount on their total bill. Once the promos for the last
quarter ends, the sales assessment will be conducted by the sales
manager on December 26- 29, in here the sales manager will measure the
total sales and effectivity of those promos.
IX. APPENDIX
                                 1st Quarter
2nd Quarter
Mother’s Day
Father’s Day
3rd Quarter
Billboard
   4rth Quarter
Anniversary Promo
Christmas Promo