TINA L.

HERTEL
358 Oakwood Drive
Whitehall, Pennsylvania 18052-7216
(610) 984-3574; serendipitina@gmail.com
http://serendipitina.com

PROFESSIONAL PROFILE
Library Leader ! Empowering people by inspiring curiosity and serendipitious learning.

! A versatile leader and creative achiever with a go-getter attitude who thrives in a challenging higher education
environment with a strong emphasis on teaching, learning, technology, and transliteracy.
! A highly successful professional with experience in research, information retrieval, problem solving, project
management, program development, and personnel management.
! Over twenty years teaching experience in college, military, and adult education environments.

EDUCATION

Master of Information Science (ALA accredited), Indiana University, Bloomington, Indiana.
Graduated: May, 1999.
Areas of interest: Web and Technology Based Learning Solutions, Virtual Learning Environments,
Reference and Information Services, and Digital Libraries.

Bachelor of Science in Aerospace Engineering, Pennsylvania State University, University Park, Pennsylvania.
Graduated: May, 1987.

Additional Education
Registrars Summer Institute at Aspen: Track 1: The Professional Development Institute
Indiana University, Bloomington, Indiana: UITS Web Developer Series Certificate of Training
United States Air Force, Vanderberg Air Force Base, California: Military Academic Instructor Course
United States Air Force, Lackland Air Force Base, Texas: Officer Training School

EXPERIENCE

Director, Trexler Library
Muhlenberg College, Allentown, Pennsylvania. 2011-present
! Lead a highly talented staff of 8 librarians and 9 paraprofessionals (16.2 FTE).
! Managed a library budget of over $1 Million.
! Oversaw Usability Study and Web Site Redesign.
! Coordinated and advocated for a discovery service and a new integrated library system; implemented WorldCat
Local in 2014 and will implement WorldShare Management in 2015.
! Advocated for and earned a change in reporting line from the Dean of Academic Life to the Provost.
! Lead the search committee for the successful hire of a new Special Collections/Archives librarian.
! Adjunct Professor for a First-Year Seminar Who Controls Your Digital World.

Librarian, Student and General Services Team
Library and Technology Services (LTS), Lehigh University, Bethlehem, Pennsylvania. 2005-2011
! Librarian for TRAC (Technology, Research, and Communication) Writing Mentors Program since 2007 inception.
! Co-Instructor for ARTS 196: TRAC Writing Fellows Seminar
! Administrator for LibGuides, Library Website, Twitter and Facebook.
! Created and taught a variety of technology and library seminars, including Library Orientations, Refworks,
Google Apps, Getting Good with Google Search, and Facebook.
! Tested iPad for use as a library loan device; also tested iPad apps useful for student study and research.
! Received Tradition of Excellence Award for the development of a freshman orientation video.

Information Literacy Specialist/Coordinator of Library Instruction
Learning Resources Center, Marywood University, Scranton, Pennsylvania. 2003-2005
! Applied for and was awarded a $35,000 grant to establish a mobile, wireless laptop classroom.
! Coordinated over 133 library instruction sessions and taught over 75% of these sessions.
! Nearly tripled the number of library instructions sessions during first year in library.

T i n a L H e r t e l P a g e | 2

EXPERIENCE, cont.

Evening Public Services Librarian:
Weinberg Memorial Library, University of Scranton, Scranton, Pennsylvania. 2002-2003
! Provided reference services for faculty, undergraduate/graduate students and staff in a diverse university setting.
! Created library subject guides and maintained online guide for public domain websites.
! Served as subject specialist for the Sociology/Criminal Justice, Health Administration, Math/Physics departments.

Reference Librarian (temporary position for sabbatical leave):
Harvey A. Andruss Library, Bloomsburg University, Bloomsburg, Pennsylvania. Fall 2002
! Provided reference services for the library community and initiated outreach efforts with academic departments.
! Taught 16 different library sessions, ranging from university freshmen to endocrinology graduate students.
! Served as subject specialist for the sciences and nursing departments as well as liaison for the humanities.

Computer Information Systems Part-time Instructor:
Ivy Tech State College, Bloomington, Indiana. 1998-2000
! Developed and taught a database design course, using Microsoft Access as the primary database tool.
! Developed and taught an Introduction to UNIX course.
! Presented workshops on job search techniques, communication, critical thinking and problem solving.

Functional and Research Analyst:
Office of the Registrar, Indiana University, Bloomington, Indiana. 1994-2002
! Named lead functional analyst to design the Academic Structure for the new Student Information System project.
! Earned the 1998 CAUSE Award for Best Practices in Applications as member of Expanded Grade Context
System development team.
! Initiated special research studies and analyses to project trends and challenges within higher education.

Math Instructor:
Workforce Development Services of Northern Indiana, South Bend, Indiana. 1994
! Developed and implemented a Business Math program for clerical students to improve their office skills.
! Assessed students skill levels using the Test of Adult Basic Education (T.A.B.E.)
! Instructed students in the required math skills for the G.E.D, college entry, or for job requirements.

Senior Instructor:
United States Air Force Officer, Malmstrom Air Force Base, Montana. 1989-1993
! Supervised, trained, and evaluated 28 instructors.
! Produced and implemented policies to enhance training capabilities and proficiencies.
! Developed, tested and analyzed computer based training software.

AFFILIATIONS and MEMBERSHIPS
Member of the Pennsylvania Library Association (PaLA) since 2002:
! 2008-present, PALS (PaLA Academy of Leadership Studies);
! 2006-present, College & Research Division Board
! 2011, Member PaLA Annual Conference Planning Committee;
! 2005, Chair, Northeast Chapter;
! 2002-2004, Member Northeast Chapter Planning Committee.
Member of the Association of College and Research Libraries-Delaware Valley Chapter since 2004.
Member of the American Library Association, 2002-2005.
Member of the Northeastern Pennsylvania Library Association Continuing Education Committee, 2002-2005.
Member of Association of Institutional Research and Indiana Association of Institutional Research, 1994-2002.

AWARDS and RECOGNITION

Featured in the column 'Job of a Lifetime' in the November 2010 issue of College & Research News (http://crln.acrl.org/).
Certificate of Merit for Outstanding Contributions to Libraries of the Pennsylvania Commonwealth, October 2010.
Tradition of Excellence Award for Exceptional Contributions to Lehigh University, December 2007.

References Available Upon Request