TRIPTI BASNET
RADHIKA POLT NO.192, LANE-E, Sector-8, Vashi • 700405
• 7011015994 / 7042662655 • tripti.basnet@hotmail.com
Objective A challenging position in an esteemed organization to have the opportunity of working
delivering quality work in an impressive working environment to utilize my skills, education
and experience towards continued growth and advancement.
Experience 7+ years
Strengths Client Relationship, Presentation, Strong communication skills, Highly organized, Effective
time management, Punctuality, Resourceful, Proactive & have initiative, Work independently
and as a part of the team, Team motivation, Flexible and adapt quickly to new environments
Technical Microsoft Word-Office-PowerPoint-Excel.
WORK EXPERIENCE
WORKED WITH:
THE FISHEYE WORLD Jan 2018 – Till Date
Position:- Admin , Vashi , Navi Mumbai
Answering incoming calls; taking messages and re-directing calls as required
Dealing with phone &email enquiry, confirming appointments
Follow up for booking appointment and for customer feedback
Maintaining records of tax’s payment file, banks, petty cash, courier etc.
Ordering office stationery supplies
Maintaining the company social media accounts
Systematically filing important company documents
Arranging travelling & accommodation facility
Fareast Offshore Heavy Engg.Pvt.Ltd. Oct 2010 – June 2015
Position:- Admin Department , Nerul , New Mumbai
Preparing salary sheets, keeping employees records
Maintaining petty cash& keeping records
Managing office supplies and ordering new supplies as needed
Answering incoming calls, responding to queries and replying email
Maintaining records of more different activity tax’s payment file, banks, courier etc.
Arranging travelling & accommodation facility for guests
Hiring maintenance vendor to repair or replace damaged office equipment
Handling e-mail related records & updating superior authority
Fitness First, India March 2009 – Aug 2010
Position: Sr.Membership Consultant, C.P,Delhi
Identify, establish and maintain customer contact and build relationships with new and
existing customers through periodic sales calls and written communication using
computerized sales systems
Generate sales leads through walk-ins and tele-calling
Establish and maintain a minimum required referral program, defined by company standards.
Conducting health club tours and presentation for prospective clients and converting
prospects to members
Processing all formalities of a member for joining/ transferring/ renewal of membership
Keeping track of members and maintain relationships for maintaining and growing existing
customers.
Consistent performance for the company resulting increasing revenue
Regular weekly and monthly reports for sales generation
R.R INFO ( Sister company R-TEC SYSTEMS) JAN 2007 – Feb 2009
Position:- Senior Customer Service Representative, Delhi
Accountable for acquisition of new clients
Responsible for identifying customer needs and assessment
Responsible for activation/ renewal accounts for clients
Selling dish satellites services. (US based Process )
Responsible for achieving targets & helping team to close there sales over phone.
Telemarketing the data and voice solutions of the company
Responsible for achieving targets as assigned by the organization on a monthly basis
R-Tec Systems Nov 2005 – Nov 2006
Position: Customer Service Representative , Mumbai
Telemarketing the data and voice solutions of the company.
Selling Mobile Network’s like Vodaphone , 3G , T- Mobile ( UK based Process)
Responsible for achieving targets as assigned by the organization on a monthly basis
DELHI PUBLIC SCHOOL JAN 2004 – AUG 2005
Position: Teacher
Worked as an Assistant Teacher
D A V PUBLIC SCHOOL AUG 2001 – OCT 2003
Position: Teacher
Worked as an LKG Class Teacher.
ACADEMIC BACKGROUND
Period Institution Degree
2010-2012 Sikkim Manipal University Distance MBA (HR)
Education
2002-2005 B.R.Ambedkar Bihar University Commerce ( B.Com)
2000 – 2001 Karpoori Thakur College Commerce ( I.Com)
2001 Syntonic Computer Systems Diploma in windows
application
1999 Shree Praudh Ratri Madhyamik S.L.C (10th)
Vidayalay
PERSONAL DETAILS
DOB 03 FEBRUARY 1984
Language Known English , Hindi , Nepali
Nationality Indian
Hobbies Listening Music,Travelling,Walking,Cooking
ACHIEVEMENTS/AWARDS
Period Role Organisation / Remarks
2008-2009 Professional Top 10 performer in india sales in FITNESS FIRST
Excellence
2007-2008 Professional Best quality agent by R.R. INFO
Excellence
2005-2006 Professional Best quality agent by R-TEC SYSTEMS
Excellence
2004-2005 Professional Active part of orientation programmes organized by DPS
Excellence society.
I here by declare that information given above is true to best of my knowledge.
(Tripti ) Date:
