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CULTURAL AUDIT
You have already completed a current state Cultural Audit in Module 3: Recognizing your
values, vision and culture.
Now think about the future. Use the table below to reflect on the changes you need to make to
your culture, explain how you plan to action these changes, and the impact they will generate.
You may feel that some areas do not require change. You can leave these boxes blank.
When you have completed this table, record your reflections in your Business Growth Plan.
1. YOUR BUSINESS’S PRACTICES FUTURE CHANGES NEEDED?
1. Is your business an extension of your
family and friendships, or are the
relationships with your staff more
impersonal and goal-driven?
2. Do you document your processes, or
do you rely on your employees
knowing when and what tasks need to
be completed?
3. Do you have a business structure, or
do staff take on any task that needs
picking up, without a specific remit?
4. How are decisions made? What
happens when you are not there?
5. Do all your people come to you with
problems, or only some of them?
Why?
6. What do you celebrate in your
business?
7. What are the rituals you might see at
your business that tell us about your
unique character? For example, does
someone bring in special food on
certain days? Do you hold regular
meetings with your employees?
2. SHARED VALUES FUTURE CHANGES NEEDED?
1. What is the primary reason that the
business exists?
2. What values does everyone in the
business truly hold in common?
3. What are the priorities among these
values?
4. When hiring a new person, how do you
know if they are ‘a good fit’?
5. What are the ‘rules’ in your business
(probably unspoken, but well
understood) that, if they were broken,
would cause a person to be seen as a
cultural outsider?
6. What shared values exist in your
business that are problematic for you?
For example, does everyone value
socializing at work more than getting
the work done?
7. What kind of behavior is rewarded in
your business, and therefore reflects
your values?
8. What kind of behavior is criticized in
your business, and therefore reflects
your values?
3. SHARED ASSUMPTIONS FUTURE CHANGES NEEDED?
1. What kind of stories do your
employees tell about the business
when you are listening?
2. What kind of stories and jokes do you
think they might tell when you are not
listening?
3. What do employees admire about the
way the business has developed?
4. What do your employees believe about
their ability to innovate in their jobs?
5. Do employees assume they should
check with you before making a
decision?
6. Do employees believe that it is
important to try to come up with their
own solutions to problems?
7. Do employees believe the business
can and will grow?
8. Do employees believe they are a part
of your vision for the future?
9. Do employees believe they can
develop within the business?