Alliance 2019
Alliance 2019
To Improve Lives
2019 ANNUAL REPORT
CORPORATE PROFILE
                                                 Our Annual Report, Accounts and other information about Alliance Bank Malaysia Berhad can be
                                                 found at https://www.alliancebank.com.my
                  1                                               2                                          3
             CORPORATE                                     PERSPECTIVES                               GOVERNANCE
                  4                                               5                                          6
              FINANCIAL                                     ADDITIONAL                             NOTICE AND FORM
                                                           INFORMATION
106	 Statement of Board of Directors’          340 	   List of Properties                  351 	 Notice of 37th Annual General Meeting
     Responsibilities                          342 	   Directory                           	     Form of Proxy
107	 Financial Statements                      347 	   Analysis of Shareholdings
     -	     Directors’ Report                  349 	   Substantial Shareholders
     -	     Statement by Directors             349 	   Directors’ Shareholdings
     -	     Statutory Declaration              350 	   Senior Management’s Shareholdings
     -	     Independent Auditors’ Report
     -	     Statements of Financial Position
     -	     Statements of Income
     -	     Statements of Comprehensive
            Income
     -	     Statements of Changes in Equity
     -	     Statements of Cash Flows
     -	     Notes to the Financial
            Statements
285	 Basel II Pillar 3 Report Disclosure
2        Alliance Bank Malaysia Berhad (88103-W)
CORPORATE INFORMATION
as at 31 May 2019
    TAN SRI DATO’ AHMAD BIN MOHD DON               LEE AH BOON (Chairman)                          THAYAPARAN S. SANGARAPILLAI
    Chairman of the Board,                         Non-Independent Non-Executive Director          (Chairman)
    Independent Non-Executive Director                                                             Independent Non-Executive Director
                                                   DATUK WAN AZHAR BIN WAN AHMAD
    KUAH HUN LIANG                                 Independent Non-Executive Director              KUAH HUN LIANG
    Senior Independent Non-Executive Director                                                      Independent Non-Executive Director
                                                   LEE BOON HUAT
    OU SHIAN WAEI                                  Independent Non-Executive Director              DATUK WAN AZHAR BIN WAN AHMAD
    Independent Non-Executive Director                                                             Independent Non-Executive Director
                                                   OU SHIAN WAEI
    LEE AH BOON                                    Independent Non-Executive Director              HO HON CHEONG
    Non-Independent Non-Executive Director                                                         Non-Independent Non-Executive Director
                                                   TAN CHIAN KHONG
    DATUK WAN AZHAR BIN WAN AHMAD                  Independent Non-Executive Director              TAN CHIAN KHONG
    Independent Non-Executive Director             (Appointed on 1 April 2019)                     Independent Non-Executive Director
SHARIAH COMMITTEE^
                                                   Notes:
                                                   * 	Operate on a Group basis covering the Bank and its principal subsidiaries, namely
                                                      Alliance Islamic Bank Berhad and Alliance Investment Bank Berhad.
                                                   ^	Resides in Alliance Islamic Bank Berhad.
                                       2019 Annual Report   3
JOEL KORNREICH
REGISTERED OFFICE
3rd Floor, Menara Multi-Purpose
Capital Square
No. 8, Jalan Munshi Abdullah
50100 Kuala Lumpur, Malaysia
REGISTRAR
ShareWorks Sdn Bhd
No. 2-1, Jalan Sri Hartamas 8
Sri Hartamas
50480 Kuala Lumpur, Malaysia
AUDITORS
PricewaterhouseCoopers PLT
Level 10, 1 Sentral, Jalan Rakyat
Kuala Lumpur Sentral
50706 Kuala Lumpur, Malaysia
PRINCIPAL BANKER
Alliance Bank Malaysia Berhad
BURSA MALAYSIA
STOCK NAME/CODE
ABMB/2488
INTERNATIONAL SECURITIES
IDENTIFICATION NUMBER (ISIN)
MYL2488OO004
4        Alliance Bank Malaysia Berhad (88103-W)
CORPORATE STRUCTURE
as at 31 May 2019
This chart features the main operating companies and does not include inactive companies and companies that are under members’ voluntary liquidation.
*	 20% shares are held by Alliance Bank Malaysia Berhad and the remaining 80% are held by its wholly-owned subsidiaries namely, Alliance Investment
   Bank Berhad (20%), Alliance Direct Marketing Sdn Bhd (20%), AllianceGroup Nominees (Asing) Sdn Bhd (20%) and AllianceGroup Nominees (Tempatan)
   Sdn Bhd (20%).
                                                                                                               2019 Annual Report   5
allianceonline                                                         Bancassurance
                                                                       •	 Elite Cash Saver
allianceonline Internet Banking                                        •	 Elite Credit Shield
(24x7 service availability)                                            •	 Elite Income Saver
•	 Account Overview                                                    •	 Elite Legacy Builder
•	 Alliance SavePlus Account Opening                                   •	 Elite Life Guard
•	 Bill Payment (JomPAY)                                               •	 Elite Max Saver
•	 Credit Card Balance Transfer & Fast Cash                            •	 Elite Smart Kids
•	 Credit Card Payment (Pay to Alliance Bank/Interbank/DuitNow/GIRO)   •	 Fire/House Owner (Conventional & Takaful)
•	eFD                                                                  •	 Home Content
•	 E-Foreign Telegraphic Transfer                                      •	 Mortgage Level Term Assurance
•	eIPO                                                                 •	 Mortgage Level Term Takaful
•	e-Statement                                                          •	 Mortgage Reducing Term Assurance
•	 Foreign Remittance                                                  •	 Mortgage Reducing Term Takaful
•	 FPX Payment                                                         •	 Motor Insurance (Conventional & Takaful)
•	 Fund Transfer (Pay to Alliance Bank/Interbank/DuitNow/GIRO)         •	 Personal Accident
•	 Loan Payment (Pay to Alliance Bank/Interbank/DuitNow/GIRO)          •	 Personal Loan – Group Credit Family Takaful
•	 Prepaid Reload                                                      •	 Personal Loan Reducing Term Assurance
•	 Stock Trading Sign On                                               •	 Safe Deposit Box Insurance
•	 Transaction History                                                 •	 Travel Insurance
•	   Corporate Research
•	   Economic Research
•	   Equity Research
•	   Industry Research
•	   Investment Advisory Services
FINANCIAL HIGHLIGHTS
1
    	 Including Regulatory Reserve provision.
                                                                                                         2019 Annual Report           11
538 493 512 522 531 56,521 53,938 54,089 55,627 53,142 16.7 15.3 16.0 14.5 15.4
2019 2018 2017 2016 2015 2019 2018 2017 2016 2015 2019 2018 2017 2016 2015
  Net Return on Average Equity            Gross Loans, Advances and Financing            Market Capitalisation
  (%)                                     (RM million)                                   (RM million)
9.9 9.5 10.5 11.2 12.3 42,730 40,307 39,336 38,748 36,923 6,332 6,765 6,316 6,425 7,415
2019 2018 2017 2016 2015 2019 2018 2017 2016 2015 2019 2018 2017 2016 2015
  Earnings Per Share                      Deposits from Customers                        Net Assets Per Share
  (sen)                                   (RM million)                                   (RM)
34.7 31.9 33.5 34.2 34.8 45,018 42,740 45,228 46,025 44,607 3.7 3.5 3.3 3.1 2.9
  2019    2018    2017    2016   2015     2019     2018     2017     2016     2015       2019    2018       2017    2016      2015
12         Alliance Bank Malaysia Berhad (88103-W)
STATEMENT BY CHAIRMAN
OF ALLIANCE BANK MALAYSIA BERHAD
                                                                                                    Alliance ONE Account continues to be popular
                                                                                                    among customers seeking to consolidate their
                                                                                                    loans and strengthen their financial position.
                                                                                                    We enhanced our SME Banking portfolio to
                                                                                                    help business owners grow their businesses
                                                                                                    with solutions such as the SME Express
                                                                                                    Loan and programme lending. We have also
                                                                                                    launched digital local employee onboarding
                                                                                                    for Alliance@Work, which is a fully paperless
                                                                                                    process. We also enhanced training and
                                                                                                    onboarding programmes for new front-liners
                                                                                                    (e.g. AOA, SME Banking, Alliance@Work),
                                                                                                    covering technical skills, sales and service,
                                                                                                    soft skills, and compliance.
Dear Shareholders,                               LEVERAGING ON OUR UNIQUE STRENGTHS                 As a result of our efforts, the Bank recorded
                                                 TO DRIVE GROWTH                                    revenue growth of 3.2% to RM1.62 billion,
                                                                                                    which puts us among the Top 3 in the industry.
It is my pleasure to present to you our
                                                 We remained on track with our strategy to
Annual Report for the financial year                                                                Our net interest margin continued to register
                                                 be the most important relationship for the
ended 31 March 2019 (FY2019).                    financial success of business owners, in line      strong improvement, up 10 basis points
                                                 with our vision of building alliances to improve   year-on-year (YOY) to 2.50%. Net profit after
The Bank recorded stronger                       lives. With SMEs and consumers as our key          tax grew by 9.0% YOY to a five-year high of
performance for the year under                   customer segments, the Bank has been laying        RM537.6 million.
                                                 a stronger foundation for future growth and
review, delivering on our commitment
                                                 accelerating core businesses.
to create greater shareholder value.                                                                ENHANCING SHAREHOLDER VALUE
This has been the result of our focus            To communicate our brand attributes of
on executing our Transformation                  Innovative, Fast, Simple, Responsive and           The Bank’s earnings per share for FY2019 was
initiatives, while we are digitising             Aligned to Customers’ Needs, we launched           34.7 sen with a return on equity of 9.9%. Our
products and processes to enhance                a new brand campaign in early 2019.                capital position remains one of the sector’s
                                                 Complementing that, we accelerated                 strongest, with a Common Equity Tier 1 (CET 1)
operational efficiency. Despite the
                                                 momentum for our Transformation initiatives,       ratio at 13.4%, and total capital ratio at 18.5%.
Malaysian banking sector’s subdued                                                                  We maintained our approach of conserving
                                                 i.e. Alliance ONE Account (AOA), SME
growth in FY2019, our revenue was                Banking, and Alliance@Work. We supported           CET 1 capital through earnings retention net
one of the fastest growing in the                our market expansion efforts with a strong         of dividend, and managing Additional Tier 1
industry. Our capital levels and asset           customer service culture which focused on          and total capital through capital programmes
quality remained among the sector’s              improving customer experiences and offering        to support future business expansion.
                                                 better financial advice. Consequently, our
strongest.
                                                 Net Promoter Score improved across all             In FY2019, we issued RM100 million Additional
                                                 touchpoints, and is among the highest in the       Tier-1 Capital Securities, and Alliance Islamic
                                                 industry.                                          Bank Berhad (AIS) issued RM100 million
                                                                                                                     2019 Annual Report          13
Islamic Additional Tier-1 Sukuk Wakalah.          Syariah, and supports three of the 17 United       Investment Bank Berhad (AIBB) effective
This helped to strengthen the Bank’s and          Nations’ Sustainable Development Goals of          1 January 2019. We are indebted to him for
AIS’ Tier-1 capital ratio to 14.1% and 12.6%      poverty eradication, decent work and economic      his 12 and a half years of service, having
respectively.                                     growth, and partnerships for the goals.            been a Board member since April 2006. We
                                                                                                     also thank Dato’ Albert Yeoh Beow Tit for
For FY2019, the Board of Directors has            Our Sustainability Statement which has been        his service as Director of AIBB. Dato’ Albert
declared a second interim dividend of 8.2 sen.    prepared in accordance with Bursa Malaysia         retired on 16 May 2019, having joined AIBB
Together with the first interim dividend of 8.5   Securities Berhad’s (Bursa Malaysia) business      in May 2016.
sen per share paid out on 28 December 2018,       sustainability reporting framework, provides
the total dividend for FY2019 amounts to 16.7     details of our EES initiatives and outcomes for    Our collective gratitude also goes to
sen per share. This amounts to a total dividend   the year.                                          Dato’ Majid Mohamed, a Director of AIBB who
payment ratio of 48% or RM258.5 million.                                                             retired on 28 February 2018 and a Director
                                                  	       More information can be found on           of AIS who resigned on 31 December 2018.
                                                          pages 27 to 49.                            We thank him for his strategic guidance in
STRENGTHENING OUR SUSTAINABILITY                                                                     steering our Group’s direction. Dato’ Majid
COMMITMENT                                                                                           has taken on a significant role on the Board of
                                                  OUR STRATEGIC COURSE FOR FY2020                    another financial institution, and we wish him
The Bank views Economic, Environmental                                                               all the best in his future endeavours.
and Social (EES) sustainability matters as        Our plans for the year ahead will focus on
important components of our long-term             enhancing customer propositions to offer           On the new directors who have joined
business sustainability. We create real value     them faster, simpler, more responsive and          us in FY2019, I would like to welcome
for our stakeholders by integrating EES into      innovative products and services, which are        Ms Susan Yuen Su Min who was appointed
the Bank’s product and service portfolio,         aligned with their business and personal           as Independent Director of Alliance Bank
as well as our customer service and public        financial goals. We will continue to drive         Malaysia Berhad on 15 October 2018,
outreach programmes.                              growth in our core Transformation initiatives      Datin Ooi Swee Lian who was appointed as
                                                  of Alliance ONE Account, SME Banking,              Independent Director of AIBB on 1 November
Our signature sustainability programmes           and Alliance@Work, by offering unique              2018, and Dato’ Ahmad Hisham Kamaruddin
serve different community segments, and           value-added propositions which differentiate       who was appointed as an Independent
reflect our vision of “Building Alliances to      us in the market place. The new focus will be      Director of AIS on 15 February 2019. We
Improve Lives”. We help empower people            on broad-basing customer acquisition through       look forward to working with them, and the
with the right financial skills and knowledge     strategic ecosystem partnerships and new           strategic insights and wisdom they have to
through our AEIOU programme for school            digital propositions.                              share with us.
children and Program Bimbingan Kewangan
for civil service employees. Our SME-oriented     	       More information can be found on           On behalf of the Board, I wish to thank the
initiatives include the entrepreneurial-driven            pages 14 to 26.                            Group’s Senior Management for effectively
BizSmart Challenge and environmentally                                                               leading and implementing our strategic
themed Eco-Biz Dream Project.                                                                        priorities. I also thank all our staff members
                                                  ACKNOWLEDGEMENTS                                   for their hard work and commitment in
Continuing with our vision of building                                                               delivering results and values.
alliances to improve lives, in May 2019, our      On behalf of the Board, I wish to express our
Islamic banking arm, AIS, launched a new          deepest gratitude to our valued shareholders,      Lastly, I wish to extend our gratitude to
social crowdfunding digital platform known        customers and business partners.                   our customers and shareholders for their
as SocioBiz. To do this, AIS partnered with                                                          continued support and faith in the Bank.
three charity organisations, namely Yayasan       I also wish to extend our appreciation to Bank
Kebajikan Negara, Yayasan Noor Al-Syakur          Negara Malaysia, the Securities Commission         As we continue with our business journey,
and Pertubuhan Kebajikan Islam Malaysia, as       Malaysia, Bursa Malaysia, and other regulatory     I am confident that together we will
well as a FinTech company, Ethis Ventures.        authorities for their guidance and assistance.     create long-term growth and value. To all
Open to all members of the society, and not                                                          our shareholders and stakeholders, we
just Muslims, SocioBiz provides the public        Thank you to my fellow Board members for           re-affirm our commitment to continue
with the opportunity to channel their donations   their efforts to drive the growth of the Bank by   pursuing excellence in all our efforts.
to help the financial disadvantaged segment       sharing their industry insights and contributing
start or expand a business, or learn a skill to   to our strategies.                                 Thank you.
earn a sustainable livelihood. AIS will match
all contributions raised on SocioBiz dollar-      On behalf of the Board, I wish to thank
for-dollar. SocioBiz abides by the Islamic        Mr Kung Beng Hong who has retired as Director      AHMAD BIN MOHD DON
principles encapsulated within Maqasid            of Alliance Bank and Chairman of Alliance          Chairman, Alliance Bank Malaysia Berhad
14       Alliance Bank Malaysia Berhad (88103-W)
Dear Shareholders,
MARKET ENVIRONMENT                              There is also a growing affluent and          enables us to identify and provide them with
                                                emerging affluent population in Malaysia.     the financial products and services they
In the past few years, the banking sector       This segment is earning enough to both        require to finance and grow their business,
has faced several external factors which        save and invest, and have more discerning     and improve their competitiveness. The
will continue to shape the industry in the      investment objectives and needs. The          Bank also seeks to answer the needs of
foreseeable future. These factors come          affluent and emerging affluent segments       the business owners’ stakeholders, namely
with both challenges and opportunities for      of the population are expected to increase    their families, employees and retail clients.
growth.                                         from approximately 8.9 million in 2015, to
                                                around 11.6 million by 2020.                  In FY2019, we launched a new brand
Digital adoption by consumers who seek                                                        campaign to communicate our four
the convenience of digitalised lifestyles       SME’s contribution to Malaysia’s Gross        key attributes of speed, simplicity,
is accelerating. Consequently, digital          Domestic Product (GDP) has also increased     responsiveness, and innovation. Bearing
banking penetration has grown from 41%          significantly in recent years. Between 2011   in mind current digital lifestyles, we
three years ago to 64% this year. There is,     and 2016, SMEs in Malaysia grew at 7% per     increased the weight of marketing and
however, still significant upside for digital   annum. SME’s contribution to GDP could        branding activities in social media and
banking sales, with the current proportion      reach 41% by 2020.                            digital channels. By expanding our media
of digital sales standing at 10%, compared                                                    engagement, we were able to amplify our
to e-commerce penetration of 46%.                                                             brand presence.
                                                IMPLEMENTING OUR STRATEGY, VISION
Banking institutions and FinTech companies      AND BRAND PROMISE – “BUILDING                 We employed a financial education approach
have expanded their digital propositions        ALLIANCES TO IMPROVE LIVES”                   for the content in our marketing campaigns,
to capture growth opportunities. Banks                                                        to increase consumer awareness on how
are pursuing digitisation initiatives within    The Group’s strategy is To Be the Most        they can use the Bank’s product and
areas such as payments and lending, while       Important Relationship for the Financial      service portfolio to drive business growth,
over 160 FinTechs are currently operating       Success of Business Owners with a vision      and increase their financial wealth. We also
in Malaysia, with more than 35% of them         of Building Alliances to Improve Lives. We    engaged with different consumer segments
focusing on payments.                           focus on the needs of business owners. This   by leveraging on our various Corporate
                                                                                                               2019 Annual Report         15
Responsibility initiatives as a reflection of   margins of finance and a strict focus on        Leveraging on automation and digitisation,
our brand promise to create value in their      repayments from major business accounts         the Bank improved processes in our different
lives.                                          within business premises financing led to the   business segments. To enhance service at
                                                GIL ratio improving to 2.1%. In the mortgage    our branches, we focus on service rituals
Our efforts resulted in the Bank increasing     business, which includes Alliance ONE           such as daily briefings and staff coaching
its brand awareness, with spontaneous           Account, we continued with our proactive        to cultivate a strong service culture. We
awareness rising from 20% in FY2017 to          collection programme, while ensuring the        also introduced the Branch Recognition
27% in FY2019.                                  Debt-Service-Ratio (DSR) is comfortable         Programme to motivate branches to
                                                enough for consumers to manage their            embed the delivery of excellent customer
                                                obligations. This resulted in GIL ratio         experience in their daily engagements with
ENSURING A STRONG FOUNDATION                    improving to 1.3%. The delinquency within       customers.
                                                business premises financing continued on a
Efficient Balance Sheet Management              downtrend, and stabilised for the mortgage      Two years ago, we implemented a
                                                and AOA portfolios.                             bank-wide Customer Service Council as a
We continued to practise efficient balance                                                      platform for all key internal stakeholders
sheet management which led to healthy           In the corporate and commercial segment,        to significantly improve our Net Promoter
funding and liquidity positions. Customer-      impairment continued to improve, with a         Score (NPS) results, and improve customer
based funding based on total customer           GIL ratio of 0.7%. We continue to review        service levels. We have implemented
deposits and structured investments grew        our underwriting standards for real estate      enhanced contact strategies in both the
5.3% for the year to RM46 billion. We used      and practise a selective approach in new        consumer and SME segments to improve
fixed deposit growth from the consumer          property proposals.                             engagements with our customers.
segment to fund growth in better Risk
Adjusted Return (RAR) loans portfolio such      The delinquency and impairment trend            As a result, by the fourth quarter of FY2019,
as Alliance ONE Account (AOA) and personal      within the SME programme stabilised with        NPS has improved substantially across
financing. Our proportion of better RAR         the implementation of a new SME scorecard.      all nine touch points we measure from a
loans have improved from 27% to 43%             GIL ratio improved to 1.7% in FY2019, from      FY2018 baseline. Highlights of our NPS
since FY2015. Our Liquidity Coverage            2.2% in FY2018. For our personal financing      achievements within our different touch
Ratio (LCR) and loan to fund ratio remained     portfolio, we recorded GIL ratio of 2.2% due    points are as follows:
healthy at 154.3% and 86.6% respectively.       to our stringent underwriting policies for
                                                higher risk segments.                           •	 Improving         contact       centre
Practising Proactive Credit Management                                                             engagements, supported by customer-
                                                Enhancing Customer Service                         centric contact centre vision, service
We stabilised credit cost in line within our                                                       promise and culture resulted in NPS of
guidance of <35.0 bps, coming in at 31.5        Providing excellent and consistent customer        26, from 17 in FY2018.
bps for the year. Personal financing and        service has been one of the key drivers         •	 Quicker turnaround time on Current
mortgage portfolios were the main drivers       of growth within our various business              Account/Savings Account (CASA)
of credit cost, partially mitigated by write    segments. To strengthen our relationship           openings and improvements in
backs from major business accounts in           managers’ product knowledge and client             service levels at branches resulted in
SME, corporate, and commercial segments,        service management capabilities, we                NPS of 27, compared to NPS of 8 in
as we continue to implement measures            enhanced our staff onboarding and credit           FY2018.
to keep loans well under control. The           training programmes, as well as maintained      •	 Structured SME onboarding and
Bank’s Gross Impaired Loan (GIL) ratio of       continuous learning programmes.                    engagement programmes, as well
1.12% is one of the lowest in the industry.                                                        as quicker turnaround on loan
The ongoing regularisation of residential       In the SME segment, we improved                    disbursements through a new loan
properties portfolio through proactive          customer experience by providing better            origination system led to SME
collection efforts and several repayments       advisory services. In this respect, the Bank       Borrowing NPS improving to 30, from
in the non-residential properties portfolio     implemented a systematic method known              20 in FY2018.
contributed to the lower GIL in FY2019.         as the SME Alliance Way. For example, we
                                                launched our Financial Health Calculator in     	       More information on our customer-
We improved our credit policy by enhancing      the fourth quarter of FY2019. Complementing             facing initiatives can be found in
our early warning system, automating            that were initiatives that focused on                   our Sustainability Statement on
reports, and improving process for both         improving the speed of complaints resolution            page 27 of this Annual Report.
credit collection and remedial. Tightened       at first point of contact.
16       Alliance Bank Malaysia Berhad (88103-W)
most of the data fields to be automatically     During the year, we also rolled out our digital      We also extended the Cash2Home app
populated from validated external sources.      local employee (LEO) application to enable a         to domestic helpers via our partnership
As part of our digitisation efforts, AOS has    completely paperless onboarding process.             with a foreign embassy. This proposition
simplified the loan disbursement process        This helped us grow Alliance@Work employee           has benefited the industry as it provides
allowing for faster turnaround time.            CASA to RM105 million in FY2019, compared            transparency and flexibility.
                                                to RM24.8 million the previous year.
Additionally, our SME Express Loan product                                                           Local employees and foreign workers enjoy
provides short-term loans which SMEs can        The foreign workers’ onboarding process is           preferential rates for remittance, credit
use to cover any gaps in working capital.       managed through our Cash2Home mobile                 cards, deposits, and more. There is no fee
The product reduces the bureaucracy of          app, a digital tool which uses biometric facial      for using the Malaysian Electronic Payment
the loan process and offers SMEs a simpler      recognition and optical character recognition        System (MEPS), and they receive waivers on
loan application method. These efforts led      technology for faster turnaround time. In            initial deposit requirements.
to SME loan disbursements growing by 39%        addition to the simple and paperless on-site
to RM2.35 billion in FY2019.                    mass onboarding in less than an hour, foreign        Business owners are able to enjoy
                                                workers can also activate their ATM card at          preferential rates on services provided
In FY2019, we piloted a digital onboarding      the companies’ premises.                             by our partners when they log on to our
process for Business CASA accounts. The                                                              partner portal. The portal was created via
aim is to activate Business CASA within a       The app has proven to be popular within the          our cash management system, BizSmart,
day, from an average of two weeks, by the       foreign worker segment as it addresses their         and includes services related to accounting
end of FY2020.                                  financial needs and encourages cashless              software, human resource systems,
                                                transactions. It also provides remittance services   intellectual property registration, and tax
We also launched the Credit Guarantee           for workers to transfer money back home. The         advisory services.
Corporate (CGC) scheme in November              app is available in five languages, and can be
2018 with a portfolio of RM50 million,          downloaded on both Android and iPhone.
and quickly utilised the portfolio limit. The
CGC assists SME entrepreneurs who have
viable businesses but lack the collateral
to obtain the required credit facility for
funds to expand their business by offering
a guarantee on a portfolio basis. Due to its
success, we extended the scheme with an
additional portfolio of RM100 million.
Alliance@Work
During the year, we implemented a Customer         Business current account openings can be               As a result of our sustained efforts in social
Journey map to keep our customers                  done within the day through a pilot project            media and digital channels since July
informed on the Bank’s latest products and         launched during the year.                              2018, we have increased our social media
services, campaigns, and required regulatory                                                              engagement rate. We now have a digital Share
information.                                       Backroom processes include AOS for loan                of Voice of almost 30% based purely on key
                                                   applications which has freed up our relationship       banking product segments – AOA, Personal
For FY2020, we plan to enhance our value           managers’ time by allowing data fields to be           Loans, and Alliance SavePlus Account.
proposition to business owners, and their local    automatically populated from sources such
employees and foreign workers, by simplifying      as CTOS and Company Registry. As a result,             Our mobile banking app, allianceonline
and digitising processes for faster turnaround     our relationship managers now have more                Mobile, which we launched in April 2018,
time, and strengthening our product line-up.       time to focus on valuable engagement with              has simplified and enhanced our customers
                                                   customers, in line with customer service               overall banking experience, by offering access
	          More information on Alliance@Work       enhancements conducted during the year.                to online banking services including viewing
           and Cash2Home can be found in our       Quicker turnaround times supported a 39%               account balances, transaction flows and
           Sustainability Statement on page 27     growth in loan disbursements.                          e-deposit payments in a hassle-free manner.
           of this Annual Report.                                                                         As at the end of FY2019, there were more
                                                   Digital marketing has become an increasingly           than 52,000 sign-ups. Our plans for FY2020
Digitisation of Processes                          important component of our marketing                   include launching a mobile BizSmart app to
                                                   efforts, focusing on performance marketing             enable SMEs to make faster decisions on
Digitisation of our processes enables us to        to generate leads and a digital branding               time-sensitive payments and transactions at
provide faster, simpler, and more responsive       campaign to expand our market reach. Our               their convenience. We will also be enabling
service to our customers. Examples of how          partnership with a FinTech firm for lead               paperless branches in the near future, while
we did this in FY2019 can be seen throughout       generation targets non-borrowing customers             continuing to streamline our back office
all our business segments. Customer-facing         using propensity modelling and machine                 processes to accelerate growth.
initiatives include individual CASA opening        learning. We are able to identify opportunities
which can now be completed in less than 20         for existing SME non-borrowing customers to            	            More information on our digitisation
minutes, from 45 minutes previously, while         offer relevant credit facilities.                                   initiatives can be found in our
                                                                                                                       Sustainability Statement on page 27
                                                                                                                       of this Annual Report.
PERFORMANCE HIGHLIGHTS
The Bank recorded strong performance in FY2019. Net interest income grew 8.9% due to the expansion of total loans and improved loan mix from better
risk adjusted return loans. The Bank recorded growth in net profit after tax of 9% to RM537.6 million.
Creation of Value for Business Owners            PERFORMANCE BY BUSINESS SEGMENTS                    the first phase of our paperless branch
and Stakeholders                                                                                     initiative, where the Bank is aiming to drive
                                                 Consumer Banking                                    efficiencies through the digitisation of product
As part of our continuous proactive                                                                  applications and services.
capital management to support the future         In the consumer banking segment, the Bank
business expansion of all our entities, we       recorded incremental improvement in revenue         The Alliance SavePlus account which was
completed our Additional Tier-1 Capital          by 1.5% to RM563 million, compared to               launched in FY2018, performed well during
Securities issuance of RM100 million out         RM555 million in FY2018. Net interest margin        the year. The product’s value proposition of
of the existing RM1 billion Additional Tier-1    improved by 16 basis points.                        offering enhanced interest rates has proven
Capital Securities programme for Alliance                                                            attractive within the emerging affluent
Bank Malaysia Berhad in March 2019.              Customer-based funding grew 4.4% YOY,               customer segment. In FY2019, we acquired
Together with the previous issuance of           with CASA ratio at 31.9%. We significantly          more than RM1 billion in deposits, with more
RM150 million, the Bank has a total RM250        improved the CASA opening process to 20             than 60% being fresh funds.
million Additional Tier-1 Capital Securities.    minutes using digital onboarding. This formed
This strengthened our Tier-1 capital ratio
to 14.1%. We maintained our strong
capital levels with Common Equity Tier-1
(CET 1) ratio at 13.4% and total capital ratio
at 18.5%, which is among the strongest in
the sector.
Our Alliance@Work proposition broadened our        knowledge, so they could offer customers            FY2019 has been a year of rebuilding towards
consumer banking segment customer base,            advice and guidance on how they should              accelerating acquisition of new CASA via
and we acquired more than 20,000 new-to-           invest despite the economic downturn. By the        Alliance@Work and Alliance SavePlus, as
bank CASA.                                         end of FY2019, we began seeing an upturn in         well as expanding the wealth management
                                                   customer investments. We expect this trend to       business. We launched the Wealth Academy,
Our mortgage portfolio comprising Alliance         continue in the year ahead.                         a structured programme conducted on a
ONE Account (AOA) and traditional mortgages                                                            quarterly basis for our relationship managers.
grew 5.5% to more than RM18 billion in             Within the bancassurance business, we
ending net receivables. AOA doubled its YOY        worked with Manulife Insurance Berhad               We improved sales performance management
disbursements to RM2.45 billion, driven by         on a review to improve our product range            through a daily process. As a result, our staff
its value proposition of loan consolidation to     and suitability to our clients’ current needs.      productivity increased by 18%.
provide the convenience of one consolidated        We explored propensity models to identify
account, lower monthly payments, more cash         customers with a higher likelihood of               We had embarked on the first phase of our
in hand, and lower rates to our customers.         purchasing insurance products, to better            digital marketing channel roadmap the
                                                   serve our existing customer base, and cross-        previous year by activating multiple digital
To accelerate AOA growth, we embarked              sell our other banking products such as             marketing channels on social media. In
on our Alliance Mortgage Partner-In-Sales          wealth management. Complementing this,              FY2019, we progressed into the second phase
channels involving partnerships with               we also enhanced training for our relationship      which employs a refined approach of targeting
real estate agents, independent financial          managers.                                           the emerging affluent segment, and creating
consultants and insurance agents. This
resulted in more quality leads and an increase
in lead conversion. As a result, contributions
from the Partner-In-Sales channel improved to
32% in the fourth quarter of FY2019.
more awareness in the marketplace through            We implemented AOS as planned in FY2019,         or subsidised tools and apps such as human
above-the-line and digital campaigns. We are         which embedded company data into a digital       resource apps for our SME customer segment.
on track with our digital marketing strategy,        application to improve credit workflow
having increased our leads conversion                processes. By streamlining data input and        FY2020 Outlook
success rate by 13%.                                 automating processes, we reduced the
                                                     turnaround time for SME loan approvals to        For FY2020, our plan is to enhance the
FY2020 Outlook                                       nine days from up to 20 days previously.         competitiveness of our credit programme and
                                                                                                      increase our efforts in digitising processes for
Our focus for FY2020 is to modernise and             To ensure consistent levels of service among     better customer experience. We also plan to
digitise our processes by enabling our branch-       our relationship managers, we launched           expand into sectoral-based lending, and offer
in-a-tablet initiative. With this, we will be able   Alliance SME Way in March 2019, a sales and      tailored programmes.
to offer digital CASA account openings and           service programme to deliver a structured
electronic service requests.                         and meaningful customer experience. It           	       More information on Alliance SME
                                                     complements our digital value-add efforts                Way and BizSmart Challenge can be
	        More information on the Wealth              such as offering financial advice with the               found in our Sustainability Statement
         Academy can be found in our                 Financial Health Calculator, and offering free           on page 27 of this Annual Report.
         Sustainability Statement on page 27
         of this Annual Report.
SME Banking
Corporate, Commercial and Transaction             In FY2019, a number of geo-political and         FY2020 Outlook
Banking                                           macroeconomic factors impacted the
                                                  GFM segment. The trade war between the           Our focus for the year ahead is to grow
In FY2019, the Corporate, Commercial and          United States and China, as well as post-        the non-interest income space, particularly
Transaction Banking segment recorded              Brexit implications contributed towards          within client-facing activities such as
marginal growth of 1.2% in net profit before      uncertainties in global and local financial      consumer wealth management and SME
tax, driven by loan assets growth of 3.6%. We     markets. The normalisation of interest rates     Banking activities. While traditional FX
maintained our momentum in trade finance          towards the end of the year 2018, along          hedging activities continue to face margin
within the Transaction Banking segment and        with volatility in the international equity      compression, we will put in place innovative
achieved growth of 10% YOY.                       market led to fund flows being diverted,         structured solutions to provide more hedging
                                                  especially within emerging markets. These        instruments to our clients.
In line with the Bank’s Transformation priority   had a knock-on effect on trading and sales
of enhancing customer service, we conducted       orientation, leading to investment portfolio
a series of trade and foreign exchange            adjustments. Within Malaysia, the inevitable     INVESTMENT BANKING
seminars nationwide. At these seminars, we        adjustments post-General Election 14 led
shared our industry insights and provided         to cautious market sentiment, as investors       Our investment banking arm, Alliance
updates on the economic climate and global        sought clarity in the market outlook.            Investment Bank Berhad (AIBB), provides
foreign exchange (FX) trends. These efforts                                                        a spectrum of services covering stock
have helped to strengthen relationships           To mitigate the impact these uncertainties       broking, corporate advisory, underwriting
with our clients, and secure a pipeline of        had on the GFM segment, we led with a            and placement of equity securities, corporate
new clients. As a result, the Bank recorded       light trading portfolio which focused on         bonds and sukuk, loan syndication, as well
a robust trade assets growth of 10% YOY,          client-based activities. We also created         as corporate banking and treasury services.
and maintained our trade facility utilisation     awareness among our clients on the need          We also offer equity research through our
at above 65%.                                     to hedge within both foreign exchange (FX)       51%-owned joint-venture with DBS Vickers
                                                  and derivatives to protect their assets and      Securities Pte Ltd, AllianceDBS Research Sdn
FY2020 Outlook                                    investments. This effectively translated to      Bhd.
                                                  greater business opportunities for the GFM
We are currently piloting digital onboarding      segment. However, this was offset by margin      In FY2019, AIBB registered a net profit after
for BizSmart accounts, which will enable          compression as a result of stiffer competition   tax of RM1.4 million. Net interest margin
same day account opening. We plan to rollout      in the marketplace.                              grew marginally to 2.2%. Other operating
the solution nationwide in FY2020. We will                                                         income reduced marginally to RM35.4
also be digitising other front-end interactions   Consequently, our revenue trajectory was         million, yielding a total revenue of RM72.6
with our customers, towards delivering faster     impacted, and YOY revenue improved               million. Operating expenses decreased to
turnaround time.                                  marginally by 2.3%. While the overall            RM41.5 million.
                                                  trading portfolio recorded flat growth, active
Continuing with our digitisation journey, we      portfolio rebalancing led to greater revenue     Stockbroking
plan to introduce the Mobile BizSmart app         from investment income. Consequently, the
in FY2020 to enable SMEs to make faster           segment recorded revenue of RM289 million        The bullish trend which marked the first
decisions on time-sensitive payments. The         in FY2019, compared to RM282 million in          half of FY2019 as a result of robust trading
app will be a valuable addition to our digital    FY2018.                                          in the securities market took a downturn
product portfolio and enables us to increase                                                       and was more subdued by the second
our digital engagement by driving wider           Liquidity and Funding                            half of the year. This was due to prevailing
adoption among smaller SMEs.                                                                       market uncertainties based on global
                                                  The Bank maintained a healthy liquidity          macroeconomic challenges, coupled with
                                                  position for FY2019. Our liquidity ratios have   ongoing domestic policy reforms. By year
GROUP FINANCIAL MARKETS                           consistently recorded above the regulatory       end FY2019, trading on Bursa Malaysia had
                                                  threshold for Liquidity Coverage Ratio (LCR)     settled lower, pressured by weak corporate
The Bank’s Group Financial Markets (GFM)          with a minimum of 100% and net stable            earnings and profit-taking activities resulting
segment cuts across four core areas of            funding ratio (NSFR) at above 105%. We           in declining Small Cap and ACE market
funding and investment, trading and market-       maintained our loan to fund ratio at below       indices.
making, client-based activities, and asset        88%.
and liability management.
                                                                                                                            2019 Annual Report          23
Consequently, trading value on Bursa                  domestic demand will continue as the main             services aimed at fulfilling the needs of our
Malaysia declined by 7.4% to RM1,178.2                driver of growth, underpinned by continued            consumer and business customer segments.
billion (FY2018: RM1,272.6 billion).                  expansion in private sector activity.                 These are compliant with the Islamic Financial
Institutional trading value reduced by 6.0%                                                                 Services Act 2013, Bank Negara Malaysia’s
to RM801.8 billion (FY2018: RM853.2                   Bearing in mind these external challenges,            (BNM) Shariah Governance Framework, and
billion), while retail trading value reduced by       AIBB will capitalise on revenue opportunities         Shariah standards and regulations.
10.2% to RM376.4 billion (FY2018: RM419.4             by focusing on core business activities and
billion)1.                                            client segments. We will continue to drive            AIS’ portfolio focuses on enabling SMEs drive
                                                      growth in the corporate finance and debt              their business growth with Halal solutions
As a result, stockbroking net income                  capital markets business through intra-Bank           and advisory. A total of 21% of AIS customers
contracted by 16.6% YOY mainly attributed             collaborations with the Group Corporate,              comprise SMEs, while the bulk of clients
to the lower brokerage income by 16.0%,               Commercial and Transactions department.               consist of consumers.
and net interest income of share financing
reduced by 11.5%.                                     We will maintain our operations review                In FY2019, AIS’ focused execution of its
                                                      to ensure efficiencies and productivity               growth strategies resulted in its excellent
Corporate Advisory                                    gains. These include expanding our digital            performance. Net profit after tax recorded
                                                      stockbroking capabilities to enhance our              double-digit growth of 35.4% YOY, while
In FY2019, fundraising activities in the              customers’ onboarding experience and                  its other operating income ratio increased
Malaysian capital market moderated in                 improve activation rates for new accounts.            to 8.7%. AIS recorded a return on equity of
comparison to the previous year. A total of           We will be selectively adding loans on to             13%.
RM105.4 billion was raised in the corporate           our balance sheet which meet risk adjusted
bond and sukuk market in 2018 (2017:                  returns in line with the Bank’s risk appetite.        In FY2019, AIS contributed RM280.4 million
RM124.9 billion), while only RM9.2 billion                                                                  in Islamic net finance income, and RM26.6
was raised in the equity market in 2018                                                                     million in Islamic other operating income
(2017: RM21.7 billion)2. Despite this, we             ISLAMIC BANKING                                       towards the Bank’s income base. This
completed one bond deal and two syndicated                                                                  represents a YOY increase of 14.9% in
loan transactions during the year.                    Our Islamic Banking arm, Alliance Islamic             Islamic net financing and 21.4% in Islamic
                                                      Bank Berhad (AIS), has a portfolio of Shariah-        non-financing income from the previous year.
In July 2018, AIBB successfully listed Radiant        based financing, deposits and transaction
Globaltech Berhad on the ACE Market of
Bursa Malaysia Securities Berhad, with an
                                                       Key Highlights       FY2019 vs FY2018           Growth Drivers
IPO market capitalisation of RM120.8 million.
Additionally, we completed 10 non-IPO deals,           Profit & Loss
as well as the privatisation of MWE Holdings           Revenue              +15.5%                     •	 Driven by financing growth (+15.9%) and
Berhad via the selective capital repayment                                                                other operating income (+21.4%)
method.
                                                       Net Profit Margin    Declined to 2.48%          •	 Impacted by higher cost of funds (+31bps)
We maintained our strong performance                                        from 2.51%                    due to SavePlus-i and a large volume of term
despite capital market challenges to grow                                                                 deposits
our revenue by 20.4% or RM1.12 million to              Cost-to-income       Improved to 38.4%          •	 Improvements in cost efficiency
RM6.5 million (2018: RM5.4 million).                   ratio                from 38.7%
FY2020 Outlook
                                                       Balance Sheet
We expect capital market challenges to
                                                       Financing            +15.9%                     •	 Growth in AOA-i
continue in FY2020 as dampened external
demand, slowing global growth and domestic             CASA                 +10.7%                     •	 Growth in SavePlus-i
political uncertainties continue to weigh in on        CASA Ratio           Improved to 30.7%          •	 Growth in SavePlus-i
the Malaysian economy.
                                                                            from 29.1%
Factors related to trade policy uncertainties          Total Capital        Improved to 15.4%          •	 Issuance of RM100 million Additional Tier-1
and weakening market sentiment are risks                                    from 15.1%                    Sukuk Wakalah on 29 March 2019
to global economic growth. Within Malaysia,
1	
       Bursa Malaysia website, Market Statistics, Key Indicators and Trading Participation by Category of Investors.
2
     	 Annual Report 2018, Securities Commission Malaysia, Part 4: Capital Market Review and Outlook.
24        Alliance Bank Malaysia Berhad (88103-W)
In FY2018, AIS embarked on a three-year           Solution. We also hold Halal Talks to provide   in place a certification support platform for
plan to drive its business growth within the      SMEs with the knowledge and support they        SMEs seeking to obtain Halal certification.
Islamic finance sector. Its strong performance    require to advance into the Halal business
in FY2019 was the result of the successful        sector.                                         In May 2019, AIS launched its social
execution of its plan over the past two                                                           crowdfunding platform, SocioBiz. Through
years. As part of its plan, AIS strengthened      Our Shariah-compliant Portfolio                 this platform, AIS will help financially
its brand by executing unique Halal-themed                                                        disadvantaged individuals seeking to raise
programmes, support for social enterprises,       AIS focused on generating growth by aligning    funds to start or expand a business, or
and social funding platforms.                     its propositions to the Bank’s Transformation   learn a skill to earn a sustainable livelihood.
                                                  priorities of Alliance ONE Account, SME         SocioBiz’s beneficiary partners are Yayasan
In FY2019, AIS’ gross financing growth            Banking expansion, Alliance@Work, and           Kebajikan Negara, Yayasan Noor Al-Syakur,
exceeded RM1 billion. Alliance SavePlus           deposits. In FY2018, AIS introduced the         and Pertubuhan Kebajikan Islam Malaysia.
Account-í’s growth doubled to RM426               Shariah-compliant Alliance One Account-i        AIS has committed to bearing 100% of the
million.                                          (AOA-i), Alliance SavePlus Account-i            administration fees, as well as help raise up
                                                  (ASA-i), restricted investment account to       to RM150,000 for individuals seeking funds.
AIS’ unaided brand awareness doubled to           cater for large Shariah-compliant financing
6% in FY2019, from a FY2018 baseline of           requirements, and Alliance Cash2Home-i for      Also in the pipeline are plans to launch
3%. The primary drivers of its branding           blue-collar foreign workers.                    Do-Good-As-You-Go (DGAYG), a unique
activities, namely the AIS Zakat programme                                                        proposition which gives customers the
and Eco-Biz Dream Project 3, successfully         Diversified Islamic Wealth Management           opportunity to create a positive impact
communicated AIS’ brand attributes through                                                        on society through their daily banking
increased media coverage.                         Within the Islamic Wealth Management            transactions. DGAYG is a fixed deposit
                                                  segment, AIS launched three new funds,          campaign where customers have the option
AIS improved its operations by incorporating      namely the Amanah Saham Nasional                of donating a portion of their interest to a
a granular Management Information System          Berhad (ASNB) Funds and, in line with the       charity of their choice, for which AIS will
(MIS) which allows for better performance         bank’s open platform concept, two award-        match the amount.
management and interventions when                 winning Bank Islam Malaysia Berhad (BIMB)
necessary. To motivate employees, it rolled       Investment Management Funds of BIMB-            	       More information on employee
out a rewards and recognition programme           Arabesque iGlobal Dividend Fund 1, and                  training and development, the
for top Islamic sales performers, and initiated   BIMB-Arabesque Malaysia Shariah ESG                     Zakat programme, Eco-Biz Dream
the Alliance Islamic Banking Fundamentals         Equity Fund.                                            Project 3, One-Stop Halal Business
(ALIF) training which enhances staff                                                                      Solutions,     financial     outreach
capabilities by providing them in-depth           Sukuk Programme                                         programmes, and SocioBiz can be
knowledge of the Islamic banking system,                                                                  found in our Sustainability Statement
processes and products.                           During the year, AIS put in place the                   on page 27 of this Annual Report.
                                                  mechanism to roll out its sukuk programme,
New Business Initiatives                          in line with its expectations that growth in
                                                  Islamic business will outpace conventional      BUSINESS RISKS
AIS differentiated itself from other players      business within the next three years.
in the Islamic financing sector by adding                                                         In FY2019, we continued to strengthen our
financial outreach programmes such as             In March 2019, AIS made its maiden              risk management controls and processes.
Health and Wealth (Program Bimbingan              issuance of RM100 million Islamic Additional    We reviewed our products, policies and
Kewangan) events for civil service officers,      Tier-1 Sukuk Wakalah (AT1 sukuk) under          limits, as well as changes in our business
and Halal Talks for SMEs to its existing          this programme. AIS will utilise the proceeds   and regulatory landscape. Our thematic and
community engagement efforts. Following on        of the AT1 sukuk to fund the growth of its      portfolio reviews centred on areas such as
from AIS’ status as an emergent Value-Based       Shariah-compliant portfolio and future plans    post-election sectoral impact, and SME
Intermediation (VBI) practitioner validated       in the Halal and VBI space.                     business and property sector reviews. The
by BNM, it conducted the VBI Scorecard                                                            results were shared with Senior Management
assessment in August 2018.                        FY2020 Outlook                                  and the Board of Directors (Board).
To help SMEs grow their business, we offer        For FY2020, AIS will focus on expanding its     The Bank took into account requirements of
business advisory, halal certification, and       One-Stop Halal Business Solutions offerings     the Malaysian Financial Reporting Standards
opportunities to tap into larger customer         by partnering with Jabatan Kemajuan Islam       (MFRS) 9 which were introduced during the
base with our One-Stop Halal Business             Malaysia (JAKIM) and other agencies to put      year. We realigned our policies and financial
                                                                                                              2019 Annual Report           25
models to suit these new accounting                   as well as skillset training. Our talent        our efficiency and enhance the way
requirements. Within the Bank’s product and           management initiatives to upskill               we do business, as well as improve
service portfolio, we looked into new service         our current managers, and groom                 the lives of our customers through
offerings for our customers. These focused            our next generation of leaders and              seamless and simple processes.
on more efficient mediums such as mobile              supervisors, extend to providing                Underlying these are controls we have
banking, without compromising on key                  further skills training to staff we have        established to protect our customers’
controls.                                             identified as having good potential. A          data and privacy.
                                                      good example of this is the Alliance       •	   Our efforts to build and grow our
In implementing these measures, our aim               Leaders’ Programme.                             customer base are focused on
was to ensure that our business activities       •	   We have in place a structured check             providing     suitable     value-added
were aligned to our risk appetite. These              and balance system. We practise                 products and services. Our investment
were balanced against our goal of driving             good governance by ensuring active              products take into account our
sustainable growth, while continuing to               Board oversight. Board oversight                customers’ assessed risk profiles.
provide excellent customer service.                   is complemented with assistance                 With regards to our financing products,
                                                      from designated Board and Senior                we conduct affordability assessments.
The Bank faces a multitude of risks in its            Management committees. All our             •	   We diligently monitor the health of our
day-to-day operational activities. These              governance processes emphasise                  credit portfolios and balance sheet.
include risks pertaining to credit, market,           close monitoring, supervision and               This is conducted through continuous
liquidity, operations, regulatory, and Shariah        guidance. We establish appropriate              tracking of key ratios and early
compliance. Improper management of these              layers of physical security, dual               warning indicators. Results are then
risks could have a major impact on the Bank’s         controls, limit controls and a mix              reported to Senior Management and
reputation. To ensure that we maintain our            of automated and semi-automated                 the Board.
organisational and business sustainability,           controls, within our on-the-ground
we employ a multi-pronged strategy:                   operational activities.                          More information on employee
                                                 •	   We proactively manage our business               training      and       development
•	 We strongly emphasise good                         and risks, bearing in mind the need              programmes can be found in our
   governance by setting the right “tone              to maintain a good balance between               Sustainability Statement on page 27
   from the top”. This is actualised                  risks and controls. We conduct                   of this Annual Report. For full details
   through our Code of Conduct                        ongoing reviews of our lending                   of the Bank’s risk management
   guidelines. Both the Management                    policies and operational practices,              process and mitigations, please
   and the Board reinforce this through               which take into consideration evolving           refer to the Statement on Risk
   frequent internal communication                    business conditions, emerging risks              Management and Internal Controls
   messages.                                          and business trends.                             on page 96, as well as Risk
•	 We supplement these measures                  •	   We promote an innovation-led culture             Management on page 97 of this
   by providing our employees with                    by adopting new technologies into our            Annual Report.
   orientation and motivation training,               processes. Our dual aim is to improve
OUTLOOK AND PROSPECTS                           Despite the uncertain outlook, we are confident that our Transformation initiatives have put us on
                                                a stronger footing to accelerate our growth. We will also focus on widening our franchise through
Global economic growth is expected to           strategic ecosystem partnerships. In addition, we will continue to amplify the brand through
moderate slightly from 3% to 2.9% in            various media channels, and increase the weight of digital channels to support our sales and
2019 due to intensifying trade tensions and     marketing activities throughout the Bank.
tightening financial conditions in emerging
markets. Within advanced economies, a           Our focus will remain on Business Owners as our key area of growth, and extending our financial
growth of 2% is forecast due to slowing         products and services to their stakeholder base of families, employees, business partners, and
external demand, rising borrowing costs and     retail clients.
persistent policy uncertainties.
                                                Underscoring all our efforts is our brand promise to deliver Fast, Simple, Responsive, and
Global macroeconomic and geo-political          Innovative products and services that are Aligned to Our Customers’ Needs.
headwinds are expected to persist, namely
the trade war between the United States and
China, Brexit, and the weakening Chinese        APPRECIATION
economy. These would dampen external
demand for Malaysia’s manufacturing             Our sustained growth trajectory in FY2019 would not have been possible without the hard work
exports, especially within the electrical and   and efforts of our Board, Management team and employees.
electronics manufacturing, and the oil and
gas sectors.                                    To our employees and Management team, thank you for your unfailing dedication and commitment
                                                to keep the Bank on track with our value creation efforts.
Weaker global growth and declining
international trade activities will affect      We are indebted to our Board of Directors for sharing their insightful advice and perspectives,
Malaysia’s GDP. For the year ahead, Bank        which have steered us through the challenges of the past year. In particular, I would like to thank
Negara Malaysia (BNM) has projected steady      our Chairman, Tan Sri Dato’ Ahmad Bin Mohd Don for his support, wisdom, and guidance in
GDP growth of between 4.3% and 4.8%             keeping us on course with achieving our Vision.
(2018: 4.7%).
                                                We would like to extend our appreciation to the regulators, policymakers and corporate
Growth will primarily be driven by private      governance custodians for their continued guidance and support of the Bank’s business
sector spending, underpinned by steady          activities. I would especially like to thank BNM, the Securities Commission Malaysia, and Bursa
private consumption due to stable labour        Malaysia Securities Berhad for their co-operation and assistance.
market conditions. Private investment is
expected to be supported by ongoing and         On behalf of everyone here at the Bank, I would like to express our sincere appreciation to our
new capital investment, especially within the   customers and business partners, for the sustained faith in our brand promise and continuing
manufacturing and services sector, as well      their journey of growth with us.
as the repayment of corporate tax refunds.
                                                We affirm our commitment to continue to create value for all our stakeholders, as we continue
Export growth is projected at 3.4%,             with our vision of Building Alliances to Improve Lives.
compared to 6.8% in FY2018 as a result of
weaker demand from trade partners and           Thank you.
the impact of ongoing global trade tensions.
BNM’s monetary policy for FY2020 will focus
on ensuring sufficient liquidity to support     JOEL KORNREICH
financial intermediation activity.              Group Chief Executive Officer
                                                                                                                      2019 Annual Report          27
SUSTAINABILITY STATEMENT
sustainability into our business This Sustainability Statement provides an account of our EES
strategies ensures our long-term                                             initiatives and outcomes across our various business segments for
                                                                             the period covering 1 April 2018 to 31 March 2019 (FY2019).
business resilience. We take into
                                                                             Our Sustainability Statement is in compliance with the Main Market
account Economic, Environmental                                              Listing Requirements of Bursa Malaysia Securities Berhad (Bursa
and Social (EES) risks and                                                   Malaysia) relating to Sustainability Statements in Annual Reports
                                                                             published in 2016. The Bank’s corporate responsibility strategy is
opportunities, as well as financial                                          also aligned with the requirements of Bank Negara Malaysia (BNM).
implications.                                                                Additionally, it takes into account our position as a constituent of the
                                                                             FTSE4Good Bursa Malaysia Index (FTSE4Good).
Our sustainability initiatives reflect our vision of Building Alliances to
Improve Lives. Our efforts differentiate us in the marketplace, as we        This Sustainability Statement has been prepared in accordance to
seek to create meaningful impacts in our stakeholders’ lives.                the Second Edition of Bursa Malaysia’s Sustainability Reporting Guide
                                                                             published in 2018.
28        Alliance Bank Malaysia Berhad (88103-W)
OUR APPROACH TO SUSTAINABILITY                    Towards the end of FY2019, we appointed an external independent sustainability consultant
                                                  to advise us on enhancing our sustainability framework, governance and management. This
Given the role of the Bank as a financial         exercise will enable us to identify an appropriate sustainability governance structure which
institution, we believe we are able to            will be implemented in FY2020 and beyond. We will also assess gaps in compliance with
contribute to the empowerment and well-           FTSE4Good requirements and identify areas for improvement, as well as develop a three-year
being of our various stakeholder groups           sustainability roadmap. All these improvements will be rolled out in the years ahead.
through our EES initiatives.
                                                          MATERIALITY MATRIX
HOW WE GOVERN SUSTAINABILITY
                                                                                             Most Influential
                                                                                                                                                             6                          7
                                                                                                                                                        Employee                     Customer
reports to the Group Chief Marketing and
                                                         Alliance Bank’s Stakeholders
STAKEHOLDER ENGAGEMENT
We conduct our stakeholder engagement activities through inclusive interactions. In all our communications with our stakeholders, we aim to
further our strategy to be the most important relationship for the financial success of business owners. This also encompasses our customers’
stakeholders comprising their families, employees and retail clients.
Shareholders/    Business direction      •	 Regular shareholder communications and announcements to Bursa Malaysia and on the Bank’s corporate
Bankers and      of the Bank and            website
Investors        key corporate           •	 Annual General Meeting
                 developments and        •	 Quarterly and annual financial statements
                 relationship building   •	 Periodic engagements with equity analysts and fund managers
Government/      Regulation,             •	 Frequent dialogues between BNM and Compliance Officers Networking Group to discuss issues related
Regulators and   compliance and             to regulations and new requirements
Policy Makers    relationship building   •	 Participation in BNM’s Compliance Conference by Board of Directors, Senior Management and Group
                                            Chief Compliance Officer to keep abreast of latest development, or emerging threats in the industry
                                         •	Frequent dialogues with BNM, Bursa Malaysia, Securities Commission, Personal Data Protection
                                            Commissioner, and Inland Revenue Board Malaysia by Senior Management and Compliance Officers
                                            via forums organised by The Association of Banks in Malaysia (ABM), Association of Islamic Banking
                                            Institutions Malaysia (AIBIM), Malaysian Investment Banking Association (MIBA), and Association of
                                            Stockbroking Companies Malaysia (ASCM)
                                         •	 Alliance Investment Bank Berhad (AIBB) participated in the Annual Securities Commission Dialogue with
                                            Members of MIBA to discuss issues affecting the Capital Markets and Stockbroking industry
Customers,       Innovative products     •	 Innovative customer-oriented solutions that are fast, simple and responsive; product or service-specific
Suppliers and    and services,              communications on the Bank and its subsidiaries’ websites
Partners         business direction,     •	Customer or industry meetings, talks, exhibitions, tradeshows, roadshows, networking events and
                 knowledge sharing,         appreciation events
                 business guidelines     •	Regulatory reminders highlighting anti-money laundering, personal data protection and procurement
                 and relationship           guidelines
                 building
Employees        Human capital           •	 Regular communications via email
                 development,            •	Training and development initiatives such as Alliance Bank Leadership Excellence (ABLE) Academy,
                 safety, governance,        Alliance Leaders’ Programme, Alliance Impactful Managers programme, Management Trainee
                 corporate                  Programme, Accelerated Strengths Coaches initiative, Train the Trainer programmes, G.R.E.A.T @
                 developments and           Alliance, Working with Strengths programme, Alliance Islamic Banking Fundamentals (ALIF), Wealth
                 relationship building      Academy, Alliance SME Way, and Global Leaders Talkshop
                                         •	e-learning modules covering Anti-Money Laundering (AML), Code of Conduct, Information Risk
                                            Management and Cyber Security, and Personal Data Protection Act (PDPA) 2010
                                         •	Social activities and work-life balance initiatives via the AFG Recreational and Sports Club and Fit@
                                            Alliance
                                         •	 Rewards and recognition programmes
                                         •	 Voluntary participation in corporate responsibility programmes for the community
                                         •	 Weekly and quarterly employee engagement activities, e.g. Huddles and department meetings
                                         •	 Allies of Alliance microsite as a platform for employees to contribute and discuss new ideas to improve
                                            products and processes, as well as the work environment at the Bank
                                         •	Innovation Marvels, the employee innovation platform that empowers staff to conceptualise and
                                            implement innovative ideas
                                         •	inAlliance portal, an internal channel that allows for sharing of information and knowledge between
                                            departments, and repository of manuals and procedures
Local            Education, and          •	 Financial literacy outreach programmes, e.g. AEIOU Challenge, Buku Wang Saku, and Program Bimbingan
Communities      community-building         Kewangan
                 initiatives             •	 Digital financial inclusion and empowerment such as the Cash2Home app
                                         •	 Supporting the SME community through platforms such as Alliance BizSmart Challenge, One-Stop Halal
                                            Business Solutions, and Credit Guarantee Corporate (CGC) scheme
                                         •	Advocating social enterprise initiatives that have a positive impact on communities via the Eco-Biz
                                            Dream Project and social crowdfunding platform, SocioBiz
30       Alliance Bank Malaysia Berhad (88103-W)
We believe we play an important role in contributing to the EES sustainability of our communities, as we help people sustain their lives and
livelihoods.
ECONOMIC
Our economic sustainability initiatives are centred on contributing towards more equitable wealth distribution in society. It comprises programmes
that support the growth of SMEs, providing impact investment funds which are aligned with Environmental, Social and Governance (ESG)
objectives, and helping to reduce Malaysian household debt.
Our digitisation efforts provide our customers with accessible and speedier platforms to manage their financial needs. The Bank’s commitment
to customer data privacy ensures that we maintain our customers’ trust in protecting their personal and financial information.
The Bank’s product and service portfolio provides both businesses and individuals with the financial tools to grow their business and personal
wealth. The Bank’s economic contributions are conducted through the taxes we pay to the government, dividends to our shareholders for their
investment, community investments, and salaries paid to our employees.
Our lending and investment activities cover our business and personal loans portfolio, as well as the CGC scheme which was launched in
FY2019. To ensure that we are able to deliver on our financial duties to our customers, we maintain adequate capital and liquidity to support
these activities.
Our capital and liquidity management is guided by BNM’s Capital Adequacy Framework (Capital Components) and the Capital Adequacy Framework
(Basel II – Risk Weighted Assets). The Group maintains a strong capital base to support current activities and future growth, to meet regulatory
capital requirements at all times, and to buffer against potential losses. The capital management process involves monitoring of capital levels,
estimation of capital requirements based on annual budgeting process, and regular reporting of the capital position to senior management and
the Board.
We implement stress testing to estimate the potential impact of extreme but plausible events on our earnings, balance sheet, and capital. The
results of these stress tests help us formulate the necessary contingency plans.
We maintain our liquidity coverage ratio in compliance with BNM’s Basel III requirements. The Group continues to maintain sufficient liquidity to
fund daily operations and mitigate contingencies.
To ensure a strong balance sheet which optimises value for our shareholders, we have in place ongoing management reviews as follows:
•	    Weekly and monthly production management with all our business segments, with action plans to address identified gaps
•	    Updating the Board of Directors on a monthly basis on business performance.
                                                                                                                                       FY2019
                                                                                                                                     RM Million
                                                                                  RM2.5                                 3.9
growth ambitions. Participants also have access to industry icons, as well
as networking opportunities. The programme involves giving SME owners                                                                million
business challenges to tackle, with winners receiving attractive prizes.          million
Since its inception, we have received more than 1,300 submissions from
SMEs nationwide, signifying its popularity and relevance to the SME business
community. More than 110 young SMEs have been discovered and groomed
to achieve greater heights in their businesses, both in Malaysia as well as
abroad.
                                                                                             7.7         million social media impressions
In FY2019, the Alliance Bank BizSmart Challenge became the first reality TV business programme in Malaysia by a financial institution. Over 400 SMEs
from a cross-section of industries applied for the programme. Winners received a total of RM1 million in cash and media coverage prizes. To help these
SMEs grow their business, the Bank extended up to RM5 million in unsecured loans to the Top 20 finalists of the BizSmart Challenge.
The Bank leveraged on social media channels to engage viewers, and encourage a loyal following for the programme.
Our efforts have resulted in participating SMEs receiving the exposure they need to drive their business growth. Through the structured business
coaching programme, we have been able to nurture and grow the Malaysian SME sector. The programme has also inspired other young SME owners to
stay on course to achieve their business ambitions.
    The aim of the Alliance Bank BizSmart Challenge is to create a sustainable platform for young businesses to advance within their sectors, and thus
    contribute to the Malaysian economy.
    We put in place new partnerships for the Challenge in FY2019, which has strengthened its proposition for young SMEs. The Bank co-partnered with
    Eco World Development Group Berhad. Other programme partners included Manulife Insurance Berhad, Visa Malaysia, BFM89.9 – The Business
    Station, and Astro Malaysia Holdings Berhad.
    The Challenge is open to Malaysian SMEs which have been in operations between 18 months and 5 years. Of the 400 applications received, 20
    were shortlisted to undergo structured business coaching. We also provided them mentoring sessions and networking opportunities. Of these 20,
    a final 12 were selected to be featured in the seven-episode series which began airing in early October 2018.
    In the FY2019 Challenge, a number of alumni from past Challenges returned as advisors to the Top 12 finalists. Our alumni provided positive
    feedback on how participating in the Challenge gave them greater business knowledge and insight, as well as brand exposure. It also enabled
    access to networking opportunities to further their business ambitions.
Chriszen Malaysia Sdn Bhd         Local beauty and skincare brand                            • 	Grand Prize – RM250,000 cash
                                                                                             • 	Astro Media Award – RM200,000 in media coverage
OhMostWanted                      Cosmeceutical brand (products that combine cosmetics • 	Second runner-up – RM150,000 cash
                                  with pharmaceutical properties)
Homegrown Farms Semenyih Sustainable farming service provider • Manulife Sustainability Award – RM100,000 cash
IGL Coatings                      Eco-friendly cleaning and protection products for cars,    • 	Visa Retail Award – RM100,000 cash
                                  household and industrial use
In FY2019, our Islamic Banking business, Alliance Islamic Bank Berhad (AIS), introduced the concept of One-Stop Halal Business Solutions. The objective
is to help SMEs grow their business in the Halal segment.
The Halal economy in Malaysia is currently ranked number one in the world, with a comprehensive ecosystem in place. Malaysia’s Halal business sector
has huge growth potential. The Government has announced its intention to position the country as the Halal hub in the Asian region. Support is available
in the form of Halal certifications by Jabatan Kemajuan Islam Malaysia (JAKIM), and the Malaysia External Trade Development Corporation (Matrade)
marketing the industry globally.
Prior to setting up our One-Stop Halal Business Solutions, we had conducted a Halal market insight research. Our research revealed that many SMEs
needed help obtaining Halal certification as they are unfamiliar with the application process and certification requirements.
To help address this, we piloted Halal Talks in partnership with JAKIM, Halal trading Business-to-Business portal DagangHalal, and the International
Institute for Halal Research and Training (INHART) during the year. The talks provided SMEs with the right knowledge, and helped them to establish
relationships with key Halal agencies and partners. We plan to continue with the Halal Talks in FY2020, and will be putting in place a support platform
for SMEs seeking to obtain Halal certification.
In November 2018, we collaborated with CGC to launch a Portfolio Guarantee scheme offering unsecured loans to SMEs with promising growth prospects.
The scheme reaches out to the underserved SME segment which lacks the necessary collateral to secure credit facilities. The initial portfolio size of RM50
million was quickly fully utilised. In February 2019, we extended the scheme with an additional portfolio limit of RM100 million.
                                                                                                                              2019 Annual Report           33
SUPPORTING SOCIAL ENTREPRENEURS                                                  Students and their professors attended a one-day Design Thinking
                                                                                 Workshop where they learnt ideation and creative thinking. The workshop
Social entrepreneurs use private sector business models to bring about           was conducted by the Asia School of Business (ASB), in collaboration with
positive social, cultural and environmental change. It is a relatively new       MIT Sloan Management. The teams also met the Kerayong River community
sector in Malaysia, with tremendous potential for growth.                        to gain a better understanding of issues faced.
Eco-Biz Dream Project                                                            After the workshop, the teams used their knowledge to fine tune their ideas
                                                                                 and present their proposals to the Eco-Biz Dream Project panel of judges.
Eco-Biz Dream Project is Malaysia’s first environmental-themed business          A total of 10 teams were then selected to advance to the final round. The
plan competition. It is designed to help nurture forward-looking social          finalists selected were given business coaching and mentoring by experts
entrepreneurs who can create positive impact for the economy, environment        from Malaysian Green Technology Corporation (GreenTech Malaysia)
and community. The challenge is open to public and private university            and ASB. Winners were selected based on a number of different criteria.
students in Malaysia to propose sound and sustainable business solutions         These included the creativity and purposefulness of the business solution,
to address socio-economic and environmental issues.                              social impact, strength of the business plan and execution strategy, and
                                                                                 entrepreneurial awareness and teamwork capabilities.
The contest in FY2019 was the third season. We have enhanced the
challenge by helping the winners create a live proof of concept of their         In January 2019, the Green Team from Universiti Malaysia Sarawak
business plan. To facilitate viable ideas, we had a specific theme for Eco-Biz   (UNIMAS) won the Eco-Biz Dream Project 3. Today, we are helping the
Dream Project 3, namely to help revitalise the Kerayong River corridor in        Green Team, now known as GT Envirosentry Sdn Bhd, bring their idea to
the Klang Valley.                                                                life through a strategic alliance made up of civic and corporate enterprises.
Kerayong River is one of the eight rivers identified under the national River    In addition to the winning prize of RM10,000 cash, we have set aside
of Life (ROL) initiative. The objective of the ROL programme is to improve the   RM200,000 in seed funding to execute the winner’s business plan.
water quality of rivers, and ensure that it is safe for recreational purposes.   Complementing this, the winning team will be provided business and
                                                                                 financial management training to help them actualise their plan effectively.
To turn the challenge from an academic exercise into a real-life application,    We have established an Implementation Steering Committee which will
we introduced a new framework comprising a series of structured activities       oversee the team’s performance. The RM200,000 funding will be disbursed
to help students progress with their ideas. In the initial Ideation Phase,       in tranches based on performance-based milestones.
participating students from local universities came up with practical
business solutions to address environmental concerns associated with the         Throughout the challenge, we maintained a high profile on social media
Kerayong River.                                                                  channels and through public relations activities. These showcased the
                                                                                 students and their environmental business solutions.
Green Team Universiti of Malaysia Sarawak (UNIMAS) Winner: RM10,000 cash + trophy + certificate
Monash Green Lab Monash University First runner-up: RM5,000 cash + trophy + certificate
Aqua Plethora Universiti Putra Malaysia (UPM) Second runner-up: RM3,000 cash + trophy + certificate
Sungai Savers Xiamen University Malaysia Consolation Prizes: RM1,000 cash + trophy + certificate
Adiawangsa Universiti Kebangsaan Malaysia Consolation Prizes: RM1,000 cash + trophy + certificate
     Eco-Biz Dream Project 3 is a unique social entrepreneurship activation initiative conducted in collaboration with the Bank’s partners. The winning
     project came from UNIMAS’ Green Team comprising team leader Norzafirah Azriah Mohd Fadzli (25), Mohd Fakharuddin Muhamad (25), Dayang
     Siti Herdawati Abang Hardin (24), and Lennevey Kinidi (25).
     The students worked on their idea with guidance from Professor Madya Dr Shanti Faridah Salleh, Director of Centre for Academic Assurance and
     Academic Development at UNIMAS. They were inspired to develop a sustainable solution to tackle pollution. Their end goal is to inspire behavioural
     change within the Kerayong River community.
     The team proposed a simple yet innovative solution using BioChar, in a plug-and-clean filter that will be used at wet markets situated at the
     Kerayong River. The aim is to reduce the amount of untreated effluents associated with high Chemical Oxygen Demand and nutrients going into
     the river. The waste collected is then recycled as fertiliser, thus bringing value back to the environment.
     Since they were awarded the prize, the team has been given training in business and financial management. These included providing them support
     for Intellectual Patent filings. They also conducted a field investigation and lab analysis of samples collected. Upon completing the planning stage,
     they then proceeded with business set up. Future plans in the pipeline involve constructing, installing and commissioning the plug-and-clean filter.
     Throughout this process, the Bank’s alliance of partners are providing the team with the support they need to take their idea to the next level.
     Should more funding be required which exceeds the RM200,000 set aside, the Bank will help them explore crowdfunding platforms alternatives as
     a source of working capital funds. External parties have also expressed interest in the technology utilised for the project, which has the potential
     to be used throughout the country should it be successful.
SocioBiz
In line with its BNM validated status as an emergent Value-Based                     In the first quarter of FY2019, we strengthened our digital banking presence
Intermediation (VBI) practitioner, AIS launched two impact investment                by launching our first mobile banking application, allianceonline Mobile. The
funds in FY2019. These comprised two BIMB-Arabesque Shariah ESG                      aim was to simplify and enhance our customers’ overall banking experience.
equity funds, namely the BIMB-Arabesque iGlobal Dividend Fund 1 and                  The app offers our customers convenient and easy access to online banking
the BIMB-Arabesque Malaysia Shariah ESG Equity Fund. These award-                    services including viewing account balances, transaction flows and e-deposit
winning funds integrate ESG elements with financial and momentum                     placements.
analysis.
                                                                                     The app features cutting edge technologies to enable a more user-friendly
Both these funds integrate the United Nations Global Compact (UNGC)                  banking experience. These include:
principles and values, and prioritise capital preservation as their main             •	    Smart Reminder – the first-of-its-kind feature within a mobile banking
objective.                                                                                 app in Malaysia, which uses machine learning to identify users’
                                                                                           payment behaviours. Smart Reminder serves as a personalised
                                                                                           payment assistant that reminds customers of payments due. It allows
HELPING TO REDUCE MALAYSIAN HOUSEHOLD DEBT                                                 our customers to track their payments for bills, transfers, credit cards,
                                                                                           loans, and top-ups
As at December 2018, Malaysian household debt accounted for 83.0%                    •	    Easy Search – a search facility that helps customers with recurring
of the country’s nominal Gross Domestic Product2. Factors such as debt                     payments look up past transactions based on name, account number,
repayment capacity and financial resilience have a huge impact on the                      or purpose of payment. It eliminates the need to recall lengthy payment
well-being of the average family. In many cases, households have a                         details when conducting a transaction
variety of loans to service such as personal loans, hire purchases, credit           •	    Mobile Secure Approval – strengthens the security of web and mobile-
card payments, and mortgages. This results in the average household                        based transactions by turning customers’ mobile phones into a
making multiple loan repayments to different banks, resulting in having                    security token unique to them via push notifications
less cash in hand for their daily needs.
DIGITISATION
Our digitisation efforts reflect our brand attributes of Innovative, Fast, Simple,
Responsive, and Aligned to Customers’ Needs. Aimed at moving the Bank
towards a paperless branch offering higher efficiencies, they comprise of two
primary thrusts:
•	     Customer-facing digitisation initiatives to migrate customers from
       traditional over-the-counter transactions to digital channels
•	     Digitisation of back-end processes and systems to ensure simpler and
       speedier processes
2
    	 Source: CEIC Data
36        Alliance Bank Malaysia Berhad (88103-W)
Alliance BizSmart SME Solution                                                •	      Individual Current Account/Savings Account (CASA) – utilising a
                                                                                      tablet, our staff can assist customers with the onboarding process
We launched the Alliance BizSmart SME solution to provide our business                quickly. Digital Know-Your-Customer (e-KYC) process leverages
customers with an online banking portal which business owners can                     on facial recognition and optical character recognition (OCR)
adapt to suit their business needs. Business owners can access the range              technologies to capture customer information. This has shortened
of secured banking services at their convenience anytime, anywhere.                   individual CASA openings to under 20 minutes, compared to 45
The solution addresses the challenges faced by businesses of all sizes in             minutes previously
various sectors and industries.                                               •	      Business CASA accounts – a pilot programme was launched in
                                                                                      April 2019 using a number of different digital technologies. The
Alliance BizSmart’s innovative features have won several regional awards              system automatically identifies the company and populates the
including “Best Digital Sales Initiative, Application or Programme” at the            data fields with verified data from third party databases. OCR
prestigious Asian Banker’s International Excellence in Retail Services                technology captures customer information, while e-KYC utilises
Awards 2018. It also won the “Excellence in Service Innovation” and                   facial recognition technology for identity card information, selfie
“Excellence in Business Model Innovation” awards at the RBI Asia                      images, declarations and e-signatures. The process reduces the
Trailblazer Awards 2018.                                                              number of signatories required from seven to only one. Also, the
                                                                                      number of documents required has halved from six to three. The
                                                                                      digitised process will improve Business CASA activations to within
                                                                                      a day, from two weeks previously
We take our duty and responsibility to protect our customers’ financial        We manage our energy consumption at our headquarters and branches to
information and personal data seriously. Towards ensuring that Customer        ensure efficient energy use. A significant portion of electricity is consumed
Data Privacy is protected at all times, we have in place a Privacy Policy      by air conditioning systems at all our premises. Our measures in reducing
in relation to the collection, use, and management of our customers’           energy consumption in air-conditioning comprise the following:
personal data. Our policy is in compliance with prevailing legislation,
namely the Personal Data Protection Act (PDPA) 2010, Financial Services        •	     Temperature setting optimisation of Computer Room Air-
Act (FSA) 2013 and the Islamic Financial Services Act (IFSA) 2013.                    Conditioning (CRAC)
                                                                                     -	     Our target is to reduce energy consumption by 5% by setting
We have upgraded our cyber protection systems in line with our digitisation                 the temperature one degree Celsius higher on CRAC units
drive. Our enhanced systems reduce the risk of cyber-attacks in the form             -	     Initiated in 2015, it covers all CRAC units located at
of unauthorised access, security breaches and information leaks.                            communications and server rooms located at the Bank’s
                                                                                            headquarters in Capital Square, Cyberjaya, and Strateq
Customer data is available in printed form, or as digital information within   •	     Not increasing the number of split air-conditioning units at offices
our system. We restrict access to printed data to authorised personnel                with centralised air-conditioning
only. These are kept in locked cabinets in a secured storage area. Printed           -	     Since 2014, we have maintained strict control on new air-
data which is not used is destroyed in a paper shredder.                                    conditioning split units installed by getting Group Heads to
                                                                                            approve all requests
We strictly control data available in digital form. System access is only            -	     Exceptions are only made if non-installations will significantly
granted according to job function, with requests requiring approval from                    impair operations
the relevant authority. We inculcate a culture which prioritises customer
data. This includes advising employees to lock their personal computers        Lighting at all our premises is another large source of electricity
when they are not at their desk, and to treat customers’ personal data         consumption. We have set a target to reduce lighting energy consumption
with integrity and as their own.                                               by 10%. Since 2016, we have been working towards this by fitting LED
                                                                               lights at all our new offices and branches. We have also expanded this
                                                                               effort to renovations we conduct.
ENVIRONMENTAL
We believe in doing our part to aid in conserving our planet’s trees by       The Bank has in place a range of policies to ensure a conducive work
carrying out paper recycling programmes and reducing paper use. Since         environment, which respects its employees’ rights.
2016, we have been recycling used paper at our offices. To responsibly
manage our paper use, we encourage our employees to reduce printing.          Workforce Diversity, Equal Opportunities and the Bar on Discrimination
Measures we have in place include password controls on our paper copier       at the Workplace
machines, and generating a monthly report on printing volume sent to the
respective businesses.                                                        We believe in a diversified and inclusive workforce and practise equal
                                                                              employment opportunity. We support the TalentCorp Career Comeback
                                                                              programme, as our commitment to aid in national economic transformation.
           Annual printing reduced to
                                                                              The programme encourages women to return to the workforce after career
           2.8 million
           copies in FY2019, from 3.3 million copies in FY2018
                                                                              breaks, and assists in the transition process. Under this programme, we
                                                                              have successfully recruited several female employees.
EMPLOYEES
                                                                                 WOMEN IN THE WORKFORCE
The labour market is defined by a continuously evolving workforce, with
dynamic employment sentiment. Employees, especially the Millennial
generation, are looking for employers who offer them a supportive and
                                                                                            79%
                                                                                            of our female employees
conducive workplace environment.
                                                                                            hold management positions;
The Bank has streamlined its efforts and initiatives to ensure that the
workforce, being the most important intangible asset, remains dynamic                       16%
                                                                                            hold Senior Management positions
and relevant. We place great importance on employee engagement, and
support our people’s professional and personal growth. Underscoring this
is our aim to cultivate a highly ethical workforce and sustainable business
practices.
                                                                                                                                                               2019 Annual Report                       39
Addressing Bullying and Harassment at the Workplace                                                    on our corporate website. Managers and employees alike are educated
                                                                                                       on the importance and utilisation of the Whistle Blower platform via
We continuously enhance and revise our Whistle Blower Policy in                                        staff induction programmes, staff communications, and Huddle letters.
response to industry and situational changes. Our most recent revision                                 The Bank’s strong stand on this extends to the inclusion of a whistle
was conducted in March 2018. The Bank’s Whistle Blower Policy and                                      blowing and complaints reporting clause in all third-party contracts and
the Speak Up Statement is positioned to highlight instances of unethical                               agreements which the Bank is party to.
conduct, harassment, and unreasonable behaviour by all parties.
Aggrieved individuals have recourse to internal and external reporting                                 Employee Composition & Workforce Strength
channels. Our Whistle Blower Policy has an in-built mechanism which
maintains the strictest of confidence with regards to all complaints made                              The Bank believes in the importance of a diverse workforce which offers
in good faith.                                                                                         us the benefits of a spectrum of different perspectives and insights. As at
                                                                                                       30 April 2019, we have a total of 3,590 employees of differing age groups
The Whistle Blower Policy can be accessed by staff on the Bank’s                                       and varying backgrounds.
inAlliance intranet portal, while the Speak Up Statement can be found
                                 43%                                                                                                      98%
                   38%
                                                                   Male                                                 Female
                                                                   61%                                                  39%
                                                 11%
       8%
                                                                                                                                                                                Permanent staff
                                                                                                                                                              2%
    20-25 Yrs    26-35 Yrs     36-50 Yrs        >50 Yrs                                                                                                                         Contract staff
   DIVERSITY IN TENURE                                            RECRUITMENT BY AGE AND GENDER                                        TURNOVER BY AGE AND GENDER
                                                                                                                                       FY2019
      54%
                                                                                                                                                                   162
                                                                                            179
                                                 27%
                                                                              76                                                                                                    71
                   11%
                                                                                            201              88                                                    183
                                  7%                                                                                                            30
                                                                              103                                          6                                                        85             18
                                                                                                             55                                 43
                                                                                                                           7                                                                       20
                                                                    ≥25 yrs         26-35 yrs      36-50 yrs         >50 yrs           20-25 yrs       26-35 yrs           36-50 yrs      >50 yrs
     <5 yrs      6-10 yrs      11-15 yrs        >16 yrs
                                                                                    Male                    Female                                     Male                         Female
412
187
37 26 23 15 7 4 2 1 1
     Wilayah        Selangor           Pulau              Johor           Sabah             Sarawak               Kedah          Melaka              Perlis               Negeri          Pahang
   Persekutuan                         Pinang                                                                                                                            Sembilan
40       Alliance Bank Malaysia Berhad (88103-W)
We proactively engage with our employees on a variety of platforms to ensure a sustainable and engaging experience at the workplace.
Voice of Employee
The Bank’s annual employee engagement survey, “Voice of Employee” (VOE), has been instrumental in providing honest feedback from employees at
all levels within the organisation. We have used employee feedback to guide our initiatives and management decisions. Our approach has resulted in
significant improvement in employee engagement and sentiment as follows:
•	      Sustainable Engagement Index improved by 1 point to 88% in FY2019 from 87% in FY2018
•	      Performance Management improved significantly to 79% in FY2019 from 74% in FY2018
•	      The Bank’s Image and Competitive Position rose to 54% in FY2019 from 50% in FY2018
•	      Net Promoter Score (NPS) in terms of recommending others to be customers of the Bank improved from -6 to 0
•	      The Bank’s internal NPS improved from -13 to -7 in terms of recommending others to be employees of the Bank
In addition to the annual VOE, the Bank carries out quarterly VOE Surveys to gauge employee engagement regularly.
          2019          2018          2017             Malaysia Bank                  2019        2018          2017             Malaysia Bank
                                                         Average                                                                   Average
Note:
*	 +/- represents the improvement or decline of Bank’s Scores against benchmark.
                                                                                                                          2019 Annual Report          41
Employee Engagement Initiatives                       We received an enviable final placement of          their colleagues throughout the Bank.
                                                      Second Most Active Employer in the large            Additionally, the Recreational and Sports Club
Upon completion of the annual VOE survey,             corporate category. Six of our employees were       also presented talks on Health and Sports
the Bank conducts “Skip” sessions between             placed among the Top 10 Most Active Employee        Safety.
management levels to obtain clarity and               nationwide out of 100,000 participants.
feedback on gaps, identify opportunities for                                                              Rewards and Recognition Programmes
improvements, and positive initiatives to             Throughout the year, employees can join in
repeat. At divisional level, we have allocated        the various physical activities organised by        We believe in recognising and appreciating the
funds for engagement activities designed to           the Bank. These include vertical challenges,        hard work and efforts of our employees to keep
strengthen bonds within the team.                     walk hunts, hikes, and Zumba sessions.              them motivated.
                                                      It also extends to talks and programmes on
Our annual townhall and Leaders Conference            healthy lifestyle topics such as good diet,         During the year, we launched the “ManCo
are held to align the whole organisation with the     “Getting Fit in the Office”, “Happiness at Work”,   Appreciates You” page on the inAlliance Portal.
Bank’s strategic direction and key initiatives.       and “Understanding and Living with Diabetes”,       The portal is a conduit for Management to
These conferences also serve as platforms for         all organised under the Fit@Alliance banner.        showcase their appreciation for employees
employees to clarify the ambitions of the Bank                                                            who portray positive attitudes and exemplary
for the coming financial year.                        Recognising that wellness is not just limited to    work ethics.
                                                      physical aspects, the Fit@Alliance committee
During the year, we held a competition for            actively pursues mental and financial wellness      Our Monthly Celebrations showcase businesses
our employees to refresh the staff ID card            initiatives. Talks on Stress Management and the     that achieved or exceeded their business goals
and lanyard with a new design. The final              Financial Wellness series featured seminars on      to maintain employee enthusiasm. Branches
design selection was made by the employees            “Personal Budget“, “Cash Flow Management“,          are not left behind in these endeavours.
themselves through an online voting system.           “Managing Credit“, “Investing Done Right“,          We present the Monthly Service Awards to
                                                      “Early Retirement Planning“, bank-wide              branches that meet service standards.
The “Alliance at Heart” initiative, collaboratively   quizzes, contests, and complimentary Financial
driven by the Group Marketing and Customer            Planning sessions for employees have been           During the year, we introduced the Branch
Experience Office and Group Human Resource            well received for their creative take on            Recognition Programme to motivate the Bank’s
(GHR), was introduced to create awareness and         wellness. The use of infographics and quizzes       branches by recognising and rewarding top
reinforce the Bank’s vision, strategies, brand        allowed all staff to reap the benefits of the       performing branches that delivered excellent
attributes, key behaviours, and financial goals.      financial literacy programme, which recorded a      customer experiences. Launched in August
These are interactively communicated through          40% participation rate.                             2018, the programme is aligned with our
a series of educational cards, online quizzes,                                                            Transformation priority of ensuring excellent
and challenges.                                       Recreational and Sports Club                        customer service, and provides an avenue
                                                                                                          to learn from each other by sharing success
Allies of Alliance Portal                             The Bank’s Recreational and Sports Club             stories.
                                                      continued to engage employees with activities
Introduced in FY2017, the “Allies of Alliance”        such as the Treasure Hunt, Family Day and Fun       Monthly awards are given to the top 10
portal and its Ideas Bank have resulted in the        Run, the Inter-Bank Badminton Competition,          performing branches that meet the minimum
activation of ideas originating from all levels       Durian Fiesta, Movie Nights, and Futsal             set service standards, quarterly awards to the
of employees. A total of 37 business-related          matches. These activities provide a platform        top performing branch, and a special award to
initiatives and 16 employee engagement                for employees to engage and collaborate with        the most improved branch.
related-initiatives were activated based on
ideas collated from the Ideas Bank and weekly
Huddle sessions. These include proposals on
simplification of processes.
Fit@Alliance
One of our sustainable long-term initiatives is the Career Break option. This option is offered to Contributed
                                                                                                          RM4.2
exemplary performers occupying critical positions, who wish or need to take an extended break
from work for personal reasons and is exercised at the Bank’s discretion. Through this option, we
hope to retain talent in the long run. Employees on a career break have the assurance of job security
upon their return to the workforce.
Parental Leave
                                                                                                          million
                                                                                                          to Staff Training Fund to
                                                                                                          upskill employees
The Bank provides both maternity and paternity leave to our staff to allow them to fulfill their family
responsibilities.
                                                                                                          RM10
Utilisation Rate                                                              3%                 3%
Staff that return to work after parental leave                             100%                 98%
In FY2019, we introduced Innovation Marvels (IM), a programme that champions the ideas
contributed by the various Huddle groups within the Bank. The IM team, comprising Management
Trainee graduates, identifies the ideas to be worked on and recommends strategic actions to
                                                                                                          34 hours
improve processes.
Among the initiatives that were successfully implemented are the Alliance Remedial Collection             or 4.25 days per employee
Sharing portal, an online resource centre to help our employees prepare for the Asian Institute           spent on employee
of Chartered Bankers certification, and the Alliance ONE Account (AOA) referral campaign. Ideas           development training
being explored for implementation in FY2020 include digitising approval processes to increase
efficiencies, and providing customers with faster and more responsive service.
We believe that talent development is a crucial component of the Bank’s success. It ensures we
have a sustainable pipeline of ready and industry-relevant talents at the Bank. We have introduced
                                                                                                          414
                                                                                                          face-to-face development
new initiatives in FY2019 with a wide range of talent development programmes. All our talent              programmes
development initiatives are aligned with our strategic vision and Transformation initiatives.
                                                                                                          19
                                                                                                          e-learning programmes
                                                                                                                    2019 Annual Report          43
Internship and Management Trainee                  Alliance Impactful Managers Programme           Working with Strengths Programme
Programmes
                                                   This programme aims to inculcate positive       The programme benefits from the innovative
The Bank strongly advocates early work             workplace environment and build high            concept of strengths-based approach.
exposure to students from a diverse range of       performing teams. To date, more than 500        Workshops conducted provide participants with
fields. We launched our inaugural Decision         employees have benefited from this programme    fundamental concepts and tools to champion
Management Structured Internship Programme         with 82 managers trained by our own internal    a culture of change and drive performance at
(DMSIP) to provide students with insights          Accelerated Strengths Coaches in FY2019.        work. In FY2019, 292 employees participated
into data management and analytics in a                                                            in the workshops.
banking environment. Additionally, we support
                                                     OUR LEADERSHIP
and facilitate direct internships into various                                                     G.R.E.A.T. @ Alliance
                                                     DEVELOPMENT
departments, with a total of 24 intern students      PROGRAMMES
benefiting from early work exposure in FY2019.                                                     As one of the Bank’s customer-based
                                                                                                   programmes, G.R.E.A.T. @ Alliance is designed
Alliance Bank Leadership Excellence
(ABLE) Academy                                       77
                                                     leaders have been identified as
                                                                                                   to support our strategy “To Be the Most
                                                                                                   Important Relationship for the Financial Success
                                                                                                   of Business Owners”. In FY2019, we organised
                                                     Mentors
The award-winning Alliance Bank Management                                                         22 classes for 880 participants under the
Trainee Programme (MTP), now in its seventh                                                        programme.
year, has been successfully developing and
nurturing young graduates into holistic young                                                      Global Leaders Talkshop
leaders. We continuously improve our strategies
to develop and manage young talents to be            24
                                                     leaders have been certified as
                                                                                                   To accelerate our employees’ leadership
well-rounded future leaders at the Bank.                                                           insights and learning, we invite global leaders
                                                     Strengths Coaches
                                                                                                   to speak to our own homegrown talents. In
The MTP is the first step in the Alliance Bank                                                     FY2019, our employees accessed talks by
Leadership Excellence (ABLE) Academy. The                                                          leaders sharing their experiences on the
purpose of the ABLE Academy is to develop a                                                        following themes:
channel of potential leaders with breadth and
depth of knowledge. It is also a platform for        37
                                                     bank-wide leaders are part of our
                                                                                                   •	
                                                                                                   •	
                                                                                                   •	
                                                                                                          “Leading in the Age of Disruption”
                                                                                                          “Leading from the Edge”
                                                                                                          “Resilient Leadership”
young aspirants to gain relevant knowledge,
                                                     training team                                 •	     “Sustaining the Passion Within”
skills, and experience in the financial industry
                                                                                                   •	     “The Pillars of Innovation”
so they can assume future leadership roles.
Enhancing Staff Awareness on Banking               Future Proofing Our Workforce                       Staff Education Events
Regulations
                                                   To ensure that our employees are kept updated       The Bank regularly holds staff education events
We hold regular in-house training to ensure        on the latest regulations governing the financial   to provide additional exposure to our employees
our staff are up-to-date with current regulatory   services industry, we provide them e-learning       on areas relevant to their jobs. An example
guidelines and requirements. This comprises        modules such as Anti-Money Laundering               is the quarterly staff investment talk, where
in-house training on Law, Banking, Anti-           (AML), Code of Conduct, Information Risk            employees are informed of the advantages
Money Laundering (AML), and Combating the          Management and Cyber Security, and Personal         of share trading, and our online share trading
Financing of Terrorism (CFT). During the year,     Data Protection Act (PDPA) 2010.                    platform, Alliance ONE Invest (AOI).
784 employees participated in these trainings.
To gauge awareness levels and effectiveness of     To keep up with digital trends, we are
training, we conducted pre- and post-training      developing programmes relating to Big Data
tests.                                             Analytics, Data Science, Artificial Intelligence,
                                                   Cyber Security, Robotic Process Automation,
Alliance Islamic Banking Fundamentals              Chatbot, the Digital Economy, and Digital
Training                                           Marketing.
Wealth Academy
Alliance SME Way                                   Several of our training and development programmes focus on enhancing our relationship managers’
                                                   capabilities in delivering our brand promise such as the Wealth Academy, Alliance SME Way, and
Another new initiative introduced in FY2019        ALIF training. Our rewards and recognition programmes are meant to motivate our employees to
was Alliance SME Way, a structured sales           continue to create great customer experience.
and advisory approach in delivering excellent
customer experience for our SME clients.           In FY2018, we began tracking our Net Promoter Score (NPS) across nine touch points on a monthly
Launched in March 2019, the Alliance SME           basis. We also initiated a Service Council where key stakeholders Bank-wide meet to share our NPS
Way covers customer contact strategy, sales        results for the month. Collaboratively, we performed a deep dive into the results, identified areas
interaction model, and tools our relationship      for improvement, and implemented the action items. We closely track and monitor these projects to
managers can use to advise SME clients on          ensure that we remain on track.
business and finance matters.
                                                                                                                                   2019 Annual Report           45
One of the areas we have been improving on is responding to customer enquiries and complaints in a timely manner through our Voice of Customers
(VOC) initiatives. This focuses on improving the speed of resolution of enquiries and complaints at first contact point.
We enhanced service levels at branches by setting up the Branch Service Council to review and identify action plans on branch issues to close the service
gap. Digitisation initiatives such as automation are executed to improve customer experience by offering quicker service with a shorter turnaround time.
As a result of our focused approach, we recorded significant improvement in our NPS scores from FY2018 baseline.
                                                                                          34
                                                                                                                                     30
                                  26                                                                                27
                                                                            21                                                20
                           17
12
               7                                                                                             8                                          17
                                                4
        Complaints       Contact Centre      Privilege Banking    Privilege Banking     Alliance Direct    Branch Account   SME Borrowing   SME Non-Borrowing
                                           Relationship Manager Relationship Manager   Marketing Product      Opening
                                               Product Sales      Relationship Call          Sales
-19 -9
   In FY2019, Alliance Retail Broking (ARB), a collaboration between the conventional and investment banks, carried out several initiatives to
   help simplify share trading for Malaysians. We:
   •	     Launched an educational video series that uses fun and simplified explanations to tackle complex propositions
   •	     Published articles in English and Mandarin on how one can build one’s wealth through share trading
   •	     Went on air on BFM89.9 to help Malaysians demystify the barriers to starting an investment portfolio
   •	     Participated in the InvestSmart Fest 2018 organised by Securities Commission Malaysia held from 12-14 October 2018
   •	     Hosted Customer Investment Talks in partnership with Bursa Malaysia and Affin Hwang Asset Management in February and March
          2019 at four different locations in the country
   Since FY2018, we have been disseminating our Daily Research Summary via mobile, and sharing the Alliance Monthly Model Portfolio
   with retailers. The information is shared in both English and Mandarin. Our efforts have received positive feedback from remisiers and
   customers, especially with the Mandarin version.
46        Alliance Bank Malaysia Berhad (88103-W)
                                                                                                        15,000
Our CR activities have been conceptualised and     of Facebook and Instagram. The challenge ran
implemented in accordance to Bursa Malaysia’s      for two months, and received 50 submissions.
Corporate Social Responsibility Framework          Ten winners were announced on the Bank’s
                                                                                                        students took part in the AEIOU
for financial institutions. Our CR programmes      Facebook and Instagram channels. Each
                                                                                                        Drawing Challenge, an increase of
feature engagements with strategic partners        winner received a RM100 cash prize.
to create positive outcomes in society through
financial education, corporate projects,
philanthropic works, and staff engagement.
                                                   To complement the AEIOU Programme, we
                                                   continued with our AEIOU Rural School Initiative
                                                                                                        42.6%
                                                                                                        from FY2018
                                                   for the second year. Through this programme,
                                                   the Bank helped to restore five schools in
FINANCIAL LITERACY PROGRAMMES                      Sabah that had suffered infrastructure damage        About
                                                                                                        1,000
                                                   as a result of natural disasters.
The Bank’s financial literacy programmes are
based on our belief in equipping communities       The restoration included repairs to the schools’     schoolchildren benefited from the
with the right financial tools.                    roofs, walls and doors, as well as classrooms,       AEIOU Rural School Initiative
                                                   canteens, and toilets. We also contributed
The AEIOU Programme                                teaching aids such as projectors to help with
                                                   learning activities towards creating a conducive     Invested
The fourth cycle of the AEIOU Financial Comic      education environment.
Strip Challenge saw us continuing to financially
educate school children through the fun and
interactive approach of a comic-drawing
                                                   The five schools under AEIOU Rural School
                                                   Initiative were SK Sugud, SK Tampasak, SK
                                                                                                        RM286,600
                                                                                                        on the AEIOU Roadshow and
competition with the theme “Smart Financial        Koporingan, SK St Theresa, and SK Bantayan,          Comic Strip Challenge, and
                                                                                                        RM48,000
Habits”. Open to students in Primary Four, Five    which are also the Bank’s adopted schools
and Six, the challenge encourages children         under the BNM School Adoption Programme.
to practise saving, planning, and prudent                                                               on the AEIOU Rural School Initiative
spending habits from a young age.
Buku Wang Saku Programme                          Health and Wealth Programme                         BENEFITS OF ALLIANCE
                                                                                                      CASH2HOME APP
We are a strong supporter of BNM’s                In November 2018, AIS rolled out a Heath
                                                                                                      •	    Helps business owners manage
Buku Wang Saku Programme that helps               and Wealth programme for civil servants
                                                                                                            operational costs, productivity
instil sound financial management in              called Program Bimbingan Kewangan. The
                                                                                                            and efficiency
schoolchildren. Through this initiative,          programme offers physical and financial
                                                                                                      •	    Mitigates cash handling risks
we helped schoolchildren at 329 adopted           health check to public servants. Last year,         •	    Accelerate the shift towards a
schools nationwide to effectively manage          two workshops were held at the government                 cashless society
their pocket money by monitoring their            agencies’ offices in Putrajaya.                     •	    Advocates transparency and
spending. It inculcates the habit of saving,                                                                accountability
and creates awareness on the importance of                                                            •	    Encourage legalisation of foreign
smart financial management and planning.          ENABLING FINANCIAL INCLUSION AND                          workers
By teaching young children these skills, we       EMPOWERMENT
are helping to put in place the building blocks
for a financially savvy future generation.        Our Forward Position Research conducted          COMMUNITY ENGAGEMENT PROGRAMMES
                                                  in FY2016 gave us insights into how we
                                                  could help business owners by offering their     The Bank’s community engagement
   Invested
                                                  stakeholders, i.e. employees, family, and        programmes provide our employees with the
   RM31,193
   to produce 329,000
                                                  customers, access to useful and affordable
                                                  financial products and services. A key finding
                                                                                                   opportunity to give back to society.
   RM16,825
   were spent to deliver the books
                                                  Cash2Home app for foreign workers. It offers
                                                  paperless account opening at the workplace
                                                                                                   Baitul Ehsan Al-Khairi (PBEA) in Taman
                                                                                                   Maluri, Kuala Lumpur. During our visit, we
                                                  utilising facial recognition biometrics          donated items worth RM15,000 – RM5,000 in
   to 329 schools nationwide
                                                  technology, and mobile remittance service        zakat contributions, and duit raya (cash gifts)
                                                  for foreign workers from the lower income        to 80 children at the home. Our employees
                                                  segment.                                         also contributed additional household and
                                                                                                   grocery items to help the home prepare for
                                                                                                   Hari Raya celebration.
48       Alliance Bank Malaysia Berhad (88103-W)
At last year’s Hari Raya event, we invited      In FY2019, the Bank participated in two charity golf tournaments:
50 orphans and underprivileged children to      •	    The Bank donated RM20,000 to MyKasih Foundation at the MyKasih Charity Golf
join us at our annual Hari Raya Appreciation          Tournament, to help provide food, education and training programmes to the
Dinner at the Connexion@Nexus, Bangsar,               underprivileged.
and Pacific Sutera Harbour, Kota Kinabalu.      •	    We also contributed RM8,000 to the Estee Lauder Breast Cancer Awareness (BCA)
The children were treated to a specially              Campaign Charity Golf in support of cancer awareness and research by Cancer Research
catered dinner and presented with duit raya           Malaysia, The National Cancer Society, The College of Radiology Malaysia, and the Breast
of RM50 each while being entertained with             Cancer Welfare Association.
stage performances.
                                                Earth Day
AIS also presented zakat contributions
totalling RM92,000 to eligible recipients       In conjunction with Earth Day, we partnered with the Forest Research Institute Malaysia (FRIM) to
and asnaf, including seven individuals and      shed some light on sustainable management and best practices in optimising forest resources
three organisations from welfare centres,       through research, education and technology. We were able to get hundreds of pledges to “Go
education centres, and non-governmental         Green Everyday”. Due to the positive reception, FRIM has agreed to collaborate with us for
organisations.                                  another two years.
Blood Donation
Christmas Carolling
CONCLUSION
                                                 Best App for Customer Experience (Highly             Financial Inclusion Initiative of the Year -
                                                 Commended)                                           Malaysia
                                                 Retail Banker International (RBI) Asia Trailblazer   Asian Banking & Finance Retail Banking Awards
                                                 Awards 2019                                          2018
50        Alliance Bank Malaysia Berhad (88103-W)
ACTIVITIES DATE
Dividend
General Meeting
                                                               2018
Launch of BizSmart Challenge 2018                              12 APR
                                                                             Alliance Investment Bank Won Bronze in
                                                                    14 APR   the MIBA Badminton Tournament 2018
Alliance Bank organised a charity sale at its                       25 APR   Launch of allianceonline Mobile app
headquarters, in support of the Beautiful Gate Foundation
                                                                             Alliance Bank launched allianceonline Mobile app to
for The Disabled. The foundation’s mission is to raise
                                                                             simplify and enhance its customers’ overall banking
funds for people with disabilities in its efforts to improve
                                                               26 APR        experience. The app offers customers access to online
their lives. Residents of the foundation showcased
                                                                             banking services, including viewing of account balances,
and sold handicrafts made from recycled items. Other
                                                                             transactions, and e-deposits placements, in a hassle-
contributions include medication and clothing.
                                                                             free manner.
52        Alliance Bank Malaysia Berhad (88103-W)
                                                             2018
MIBA Men’s Veteran Futsal Tournament                         12 MAY
AIBB’s futsal team won the gold medal at the MIBA Men’s
Veteran Futsal Tournament 2018. This marked the first
gold medal won by AIBB since the Bank’s participation in
the tournament in 2015.                                                    The Bank’s Corporate Responsibility and Event
                                                                           Management (CREM) team collaborated with Huaren
Program Sekampit Beras                                       22 MAY        Resources Sdn Bhd and Davita to raise awareness on the
                                                                           importance of kidney care to help people make healthier
                                                                           lifestyle choices. A complimentary health screening on
                                                                           glucose level, body mass index, health counselling and
                                                                           blood pressure was held at Menara Multi-Purpose,
                                                                           Capital Square.
Projek Pelangi –
Contribution of Baju Raya                                    9 JUNE
                                                                           AIS organised a Majlis Berbuka Puasa with orphans
                                                                           from Rumah Pertubuhan Baitul Ehsan AL-Khairi. AIS also
                                                                           donated RM5,000 in zakat to the home.
                                                             2018
Zakat Contribution to Al Fikrah Welfare
Association                                                  11 JUNE
                                                                               Zakat Contribution to Rumah Asnaf
                                                                  11 JUNE      Al-Barakh
                                                                2018
AEIOU Challenge 4 Roadshows                                     JUL               AIS Contributes to Yayasan
                                                                         10 JUL   Kebajikan Negara
                                                                AUG               AIS contributed RM100,000 and donated a dialysis
                                                                                  machine worth RM42,000 to Yayasan Kebajikan
                                                                                  Negara (YKN). Part of the contribution is used to help
                                                                                  underprivileged Malaysians receive free dialysis
                                                                                  treatments at YKN dialysis centres.
As part of its AEIOU Challenge 4 initiative, the Bank visited                     Alliance Bank Wins Financial Inclusion
50 primary school nationwide to help improve school                      12 JUL   Initiative of the Year – Malaysia Award
children’s financial literacy. Students were educated
on good financial habits during the fun and interactive
sessions.
                                                                10 AUG
                                                                GROUP
                                                                CORPORATE,
                                                                COMMERCIAL
                                                                AND
                                                                TRANSACTIONS
                                                             2018
AEIOU Challenge 4 Teacher’s Briefing                         10 AUG
                                                             MELAKA
                                                             16 AUG
                                                             PERAK                   Blood Donation Drive
                                                             13 SEP
                                                             SABAH
                                                             KUALA LUMPUR
                                                               2018
Alliance Bank Wins Outstanding Client
On-Boarding & Account Opening Award                            27 SEP
                                                         2018
Beach Cleaning Programme                                 27 OCT
                                                                2018
Eco-Biz Dream Project 3 Business
Model Canvas Boot Camp                                          17-18 NOV
                                                                                   National Budget Seminar for SME and
                                                                     15 NOV        Commercial Banking Customers
                                                                   KUALA LUMPUR
                                                                     21 NOV
                                                                           JOHOR
                                                                     23 NOV
                                                                          PENANG
                                                           2018
Malaysia Investor Relations
Association (MIRA) Awards Ceremony
2018                                                       5 DEC
Alliance Bank won the Best Company for Investor                             Movie Day with Residents of Selangor
Relations – Mid Cap, and Mr Tan Hong Ian, Head of
Investor Relations, Alliance Bank won the Best Investor
                                                                    8 DEC   Cheshire Home
Relations Professional – Mid Cap at the MIRA Awards
Ceremony 2018.
                                                         2019
Eco-Biz Dream Project 3 Awards and
Closing Ceremony                                         9 JAN
                                                          2019
Alliance Bank Chinese New Year
Customer Appreciation Dinner 2019                         18 FEB
                                                                   23 FEB   Alliance Customer Investment Talks
•	     Malaysian Code on Corporate Governance issued in 2017               Alliance Bank is guided by the Code of Conduct established by the
       (the Code)                                                          Board which outlines the conduct required of the Board members and
•	     Bursa Malaysia Securities Berhad (Bursa Securities) Main            the employees individually in order for them to discharge their duties
       Market Listing Requirements (MMLR)                                  in a professional, honest and ethical manner.
•	     Bursa Malaysia Corporate Governance Guide
•	     Bank Negara Malaysia’s (BNM) Policy Document on Corporate           The Code of Conduct is available on the Bank’s corporate website at:
       Governance (BNM CG Policy)
                                                                           	       www.alliancebank.com.my
The following governance overview statement is to be read in conjunction
with the Corporate Governance Report which is accessible online at:        The Directors also adhere to the Code of Ethics for Company
                                                                           Directors established by the Companies Commission of Malaysia and
	      www.alliancebank.com.my                                             the Group’s Conflict of Interest Policy for Directors.
The Board of Alliance Bank considers good corporate governance to be the foundation of a well-managed institution. The Board is fully committed to integrity
and fair dealing in all its activities, and has endeavoured to adopt the best practice of corporate governance in all areas of its business towards enhancing
business prosperity and corporate accountability with the ultimate objective of safeguarding the interests of all stakeholders and enhancing shareholder
value.
The Bank’s approach to corporate governance practices is in conformity with BNM CG Policy and is guided by the principles and practices set out in the Code.
The Board has the overall responsibility for promoting the sustainable growth and financial soundness of the Bank and for ensuring reasonable standards
of fair dealing, without undue influence from any party. This includes a consideration of the long-term implications of the Board’s decisions on the Bank
and its customers, officers and the general public.
(a)	   approve the risk appetite, business plans and other initiatives which would, singularly or cumulatively, have a material impact on the Bank’s risk
       profile;
(b)	   oversee the selection, performance, remuneration and succession plans of the Chief Executive Officer (CEO), control function heads and other
       members of senior management, such that the Board is satisfied with the collective competence of senior management to effectively lead the
       operations of the Bank;
(c)	   oversee the implementation of the Bank’s governance framework and internal control framework, and periodically review whether these remain
       appropriate in light of material changes to the size, nature and complexity of the Bank’s operations;
(d)	   promote, together with senior management, a sound corporate culture within the Bank which reinforces ethical, prudent and professional
       behaviour;
(e)	   promote sustainability through appropriate environmental, social and governance considerations in the Bank’s business strategies;
(f)	   oversee and approve the recovery and resolution as well as business continuity plans for the Bank to restore its financial strength, and maintain
       or preserve critical operations and critical services when it comes under stress; and
(g)	   promote timely and effective communication between the Bank and BNM on matters affecting or that may affect the safety and soundness of the
       Bank.
We schedule Board meetings at least eight times a year. Matters which require decisions outside the scheduled meetings are dealt with through
additional ad hoc meetings.
At each scheduled meeting, the Board regularly receives progress reports from the Group CEO and Group Chief Financial Officer on the business and
financial performance of Alliance Bank. The Heads of Business units of the Bank regularly update the Board on the performance, strategic developments
and initiatives in their respective segment throughout the year. The Board also receives regular updates on internal control, risk management, legal,
compliance, internal audit, human resources, sustainability and governance matters.
There is an annual schedule of rolling agenda items to ensure that all matters are given due consideration and reviewed at the appropriate point in the
financial and regulatory cycle, although this is flexible to enable pressing matters, when they arise, to be dealt with in a timely manner.
The Chairman and Group CEO maintain frequent contact (in person or otherwise) with each other and the other Board members throughout the year
outside of the formal meetings.
64       Alliance Bank Malaysia Berhad (88103-W)
The Board
Responsible for the overall conduct of Alliance Bank’s business including our long-term success; setting our values, standards and strategic
objectives; reviewing our performance; and ensuring an effective communication with our shareholders/stakeholders.
Chairman
(a)	   Ensures that appropriate procedures are in place to govern the Board’s processes;
(b)	   Ensures that decisions are taken on a sound and well-informed basis, including by ensuring that all strategic and critical issues are considered
       by the Board, and that Directors receive the relevant information on a timely basis; and
(c)	   Encourages healthy discussion and ensures that dissenting views can be freely expressed and discussed.
Non-Executive Directors
Board Committees
Delegated to by the Board and responsible for overseeing implementation of strategies and policies; and maintaining effective governance
in the following areas: business decisions, audit and risk, remuneration, Board composition, succession planning and corporate governance.
The Board has four (4) Board Committees, which composed solely of Non-Executive Directors: Executive Committee (EXCO), Group Nomination &
Remuneration Committee (Group NRC), Group Audit Committee (Group AC) and Group Risk Management Committee (Group RMC). Among these Board
Committees, the Group NRC, Group AC and Group RMC operate on a Group basis covering the Bank and its two principal subsidiaries, namely Alliance
Islamic Bank Berhad (AIS) and Alliance Investment Bank Berhad (AIBB) (collectively, the Group).
Each Board Committee has agreed Terms of Reference, which are approved by the Board and reviewed at every two years interval or as and when
necessary. Any proposed changes to the Terms of Reference of the Board Committees are subject to the approval of the Board. The Terms of Reference
of the Board Committees are available on the Bank’s website at:
www.alliancebank.com.my
The Chairman of each Board Committee reports to the Board on salient matters discussed at the respective Board Committee meetings.
EXCO
The EXCO reviews/vetoes loan/financing applications with total group exposure which are within its approval limits set by the Board and approves
credit transactions/exposures with connected parties classified under BNM Guidelines on Credit Transactions and Exposures with Connected Parties
(BNM/GP 6). It also reviews and recommends strategies and business plans for the Board’s approval and oversees their implementation.
Group NRC
The Group NRC supports the Boards in carrying out their functions in the following matters concerning the Boards, Shariah Committee, Senior
Management and Company Secretary:
and actively oversees the design and operation of the Bank’s remuneration system. Group NRC also periodically reviews the remuneration of Directors
on the Board, and on whether remuneration remains appropriate to each Director’s contribution, taking into account the level of expertise, commitment
and responsibilities undertaken.
Group AC
Group AC assists the Boards in relation to the oversight of the Group’s financial and reporting processes. It monitors the integrity of the financial
statements and supervises both the internal and external audit processes, reporting back to the Board. It reviews the effectiveness of the policies,
procedures and systems in place related to, among others, operational risks, compliance, IT and Information Systems (including cyber security) and
works closely with the Group RMC in connection with assessing the effectiveness of the risk management and internal control framework.
Group RMC
Group RMC oversees the Senior Management’s activities in managing credit, market, liquidity, operational, compliance, legal, IT/Cyber and other risks
as well as to ensure that the risk strategy is sound and the risk management framework is in place and functioning effectively according to its purposes.
It also actively promotes a consistent culture of compliance, risk awareness and risk management within the Group.
66       Alliance Bank Malaysia Berhad (88103-W)
  Independent Non-Executive Director of Alliance Bank                          Non-Independent Non-Executive Director of Alliance Bank
  Chairman of Group Nomination & Remuneration Committee                        Non-Independent Non-Executive Director of Alliance Investment
  Member of Executive Committee                                                Bank Berhad
                                                                               Chairman of Executive Committee
                                                                               Member of Group Nomination & Remuneration Committee
  68 | Malaysian | Male                                                        68 | Singaporean | Male
  Date of Appointment to the Board of                                          Date of Appointment to the Board of
  Alliance Bank Malaysia Berhad:                                               Alliance Bank Malaysia Berhad:
  8 December 2010                                                              18 April 2012
  Non-Independent Non-Executive Director of Alliance Bank                   Independent Non-Executive Director of Alliance Bank
  Member of Group Audit Committee                                           Chairman of Group Audit Committee
  Member of Group Risk Management Committee                                 Member of Group Risk Management Committee
  Independent Non-Executive Director of Alliance Bank                        Independent Non-Executive Director of Alliance Bank
  Member of Group Audit Committee                                            Member of Group Nomination & Remuneration Committee
  Member of Executive Committee
TUAN HAJI MD ALI BIN MD SARIF TUAN HAJI IBRAHIM BIN HASSAN
Tuan Haji Md Ali Bin Md Sarif was with the Maybank Group from 1976,         He began his illustrious career in the banking industry in the dealing
holding various senior positions until his retirement in 2008 as Head       rooms of three Maybank International Offices in Hong Kong, New York,
of Planning, Maybank Islamic Berhad. He has extensive experience in         and London for more than 10 years. Upon returning to Malaysia, he was
the areas of Islamic banking, corporate planning, asset and liability       instrumental in strengthening the treasury operations of the Maybank
management, as well as banking operations.                                  Group. He was subsequently appointed as the Chief Executive Officer
                                                                            of Maybank Discount from 1996 to 1998. Thereafter, he became the
Tuan Haji Md Ali was a Distinguished Academic Fellow of the Institute       head of the market risk division where he developed the market risk
of Islamic Banking and Finance (IIBF) at International Islamic University   management policies and model for the Maybank Group.
Malaysia from 2008 to 2014.
                                                                            Tuan Haji Ibrahim was promoted as Head of International Banking in
                                                                            2001 to oversee the operations of Maybank’s international branches
                                                                            and subsidiaries in 14 countries. In 2007, he was reassigned to lead
                                                                            a team to de-merge the operations of Maybank’s Islamic window
                                                                            operations into a separate full-fledged Islamic banking subsidiary
                                                                            of Maybank Group. He was appointed as Chief Executive Officer of
                                                                            Maybank Islamic when it began operations in January 2008. He was
                                                                            the president director of Maybank Syariah Indonesia, previously known
                                                                            as Maybank Indocorp, which commenced operations in October 2010.
Group Chief Executive Officer                        Group Chief Operating Officer                       Head, Group Consumer Banking – Retail
Non-Independent Executive Director of                                                                    Banking
Alliance Islamic Bank Berhad (AIS)
53 | Belgian | Male                                  55 | Malaysian | Male                               41 | Belgian | Male
Joined:                                              Joined:                                             Joined:
1 January 2015                                       23 March 2016                                       1 December 2015
Appointment to Current Positions:                    Appointment to Current Position:                    Appointment to Current Position:
1 January 2015 (Group Chief Executive Officer)       23 March 2016                                       1 November 2018
10 October 2017 (Director of AIS)
Mr Kornreich has over 28 years of experience         Mr Kong has more than 30 years of experience        Mr Bulens was previously the Relief Officer,
in the financial services industry. Before joining   in technology-related operations in the             Group Consumer Banking. He had initially
Alliance Bank, he spent 20 years with Citigroup in   financial services industry. He previously          joined Alliance Bank as Group Chief
various roles around the world. His last position    served with CIMB Bank and Phileo Allied             Administrative Officer. Presently, he is leading
with Citigroup was as Country Business Manager       Bank. He has also worked in non-financial           the strategic execution of Retail Banking and
of Citibank Global Consumer Group, South             services sectors with a global IT company and       the strengthening of branch banking processes,
Korea. Previously, he had served as the Chief        a multinational insurance company. Prior to         controls, governance, and customer experience.
Executive Officer for Spain, Belgium and Greece,     joining Alliance Bank, Mr Kong was the Group        Mr Bulens has more than 17 years of experience
and managed Citigroup’s Consumer Banking             Chief Technology Officer of The Edge Media          in the financial services industry, including
businesses in Indonesia and Russia. Prior to         Group.                                              financial consulting and banking. He began
this, Mr Kornreich was Citigroup’s Marketing                                                             his career as an auditor at one of the big four
Director, and Head of Mortgages and Liabilities      In his function as Group Chief Operating Officer,   consulting firms before moving to a Regional
for Asia Pacific, as well as Retail Banking Head     Mr Kong oversees areas related to banking           Audit function with Citibank, Brussels. His
for Singapore. Earlier in his career, he was with    operations and information technology.              experience at Citibank covers audit, risk, internal
ABN AMRO Bank’s Consumer Banking business                                                                controls, compliance and general governance.
as Head of Sales and Distribution for Asia, and                                                          His international experience covers posts in
Consumer Banking business manager for                                                                    Belgium, Russia, Spain and Korea, where he last
Indonesia and Hong Kong.                                                                                 served as Consumer Chief Administrative Officer.
In his role as Group Chief Executive Officer,                                                            As Head of Retail Banking, Mr Bulens oversees
Mr Kornreich’s key responsibilities are to                                                               Branch Distribution, Wealth Management, Retail
develop the strategic direction of the Banking                                                           Broking and Liabilities. His responsibilities
group, and ensure that the Bank’s strategies and                                                         include ensuring a high performance branch
corporate policies are effectively implemented.                                                          distribution network with sustainable wealth,
He also ensures that the Board’s directions are                                                          bancassurance, retail broking and deposits
implemented, and together with the Board,                                                                sales via excellent customer service. In leading
promote a sound corporate culture which                                                                  the strategic execution of Retail Banking, he
reinforces ethical, prudent and professional                                                             is strengthening branch banking processes,
behaviour.                                                                                               controls, governance and customer experience.
                                                                                                                    2019 Annual Report          75
4 ERNEST KWONG KAH WAH 5 JEFF THAM KOK KUEN 6 TAN ENG KIANG
Head, Group SME Banking                           Head, Group Corporate, Commercial and            Head, Group Financial Markets
                                                  Transactions
Group Chief Risk Officer                           Group Chief Marketing and Customer             Head, Group Human Resource
                                                   Experience Officer
54 | Malaysian | Male                              56 | Italian | Male                            60 | Malaysian | Female
Joined:                                            Joined:                                        Joined:
1 November 2006                                    15 August 2016                                 3 October 2011
Appointment to Current Position:                   Appointment to Current Position:               Appointment to Current Position:
27 October 2010                                    15 August 2016                                 3 October 2011
16 LEONG SOW YOKE 17 JAMES TEH CHYE SEONG 18 LEE WEI YEN
Group Chief Internal Auditor Group Chief Compliance Officer Group Company Secretary
Notes:
Save as disclosed below, none of the other Senior Management has any interest in the shares of the Bank as at 31 March 2019:
Note:
*	Negligible
                                                                                                                         2019 Annual Report           81
Effectiveness
Board Size, Composition, Tenure and Independence                              The Board, through the Group NRC, has taken steps to ensure that
                                                                              women candidates are given priority consideration in the selection and
The Board has 10 members, comprising entirely of Non-Executive                recruitment process for directors towards achieving the gender diversity
Directors, eight of whom are Independent Directors.                           target of 30% women participation. During FY2019, a woman director
                                                                              was appointed to the Board on 15 October 2018. The Board will continue
The current Board comprises of individuals of high calibre with diverse       its endeavour to meet the gender diversity target of 30% women
experience which collectively has the necessary skills, experience and        participation.
qualifications to effectively manage the Bank and to discharge the
responsibilities of the Board. The diversity of business backgrounds in       New Appointment and Re-Appointment of Director
the composition of the Board ensures good use of their different and
wide-ranging skills, regional as well as industry experience and other        Any proposed appointment of new Directors or proposed re-appointment
attributes of the Directors.                                                  of Directors to the Board will be assessed by the Group NRC. The Group
                                                                              NRC is guided by the Group Board Succession Plan and the Board
The Board considers a strong element of independence on the Board             Gender Diversity Policy in identifying potential candidates for nomination
vital for good corporate governance. Independent Directors of the Bank        as Directors. The Group Board Succession Plan entails the guiding
exercise independent judgement and participated in the deliberations          principles for effective succession planning as well as the procedure
of the Board objectively with no individual or small group of individuals     in ensuring a smooth transition in the Board’s succession process as
dominating the Board’s decision making process. The number of                 existing Directors leave the Board and new ones come on board. The
Independent Directors on the Board of the Bank has well exceeded              Group NRC identifies potential candidates for nomination as Directors
the requirement laid down in BNM CG Policy to have a majority of              from various sources such as referrals from existing Directors or officers
independent directors at all times and the requirements under MMLR            and Directors Register maintained by FIDE Forum and other leadership
to ensure that at least two (2) directors or one-third of the Board are       development and consulting organisations.
independent directors.
                                                                              The Group Board Succession Plan was last reviewed and updated by the
The Board through the Group NRC assess Independent Directors’                 Board in November 2018 to ensure alignment with the strategic direction
independence annually. In the annual assessment of the Independent            of the Bank.
Directors of the Bank in respect of FY2019, the Board was satisfied
that each of the Independent Directors of the Bank continues to be            Assessment Criteria and Process for Board Candidates
independent and free from any business or other relationship that could
interfere with the exercise of independent judgement or the ability to act    The Group NRC takes into account the strategic directions of the Group
in the best interest of the Bank, and that each of them continues to fulfil   when evaluating candidates to fill any Board vacancy. In assessing
the definition of independence as set out in Paragraph 11.7 of BNM CG         candidates for new Board appointment, the Group NRC looks for diversity
Policy.                                                                       of skills, knowledge, experience and gender of the candidates.
The Bank has adopted a 9-year policy for tenure of Independent Directors      To ensure a candidate has the character, experience, integrity and
and a 12-year policy for tenure of Non-Independent Non-Executive              competency to effectively discharge his/her role as a Director, the Group
Directors.                                                                    NRC will assess the candidates on the following criteria:
As at the date of this Statement, none of the Bank’s Independent              (a)	   not be disqualified under section 59(1) of the Financial Services
Directors have served for a cumulative period of more than 9 years.                  Act, 2013;
Mr Ou Shian Waei will retire as a Director of the Bank on 1 July 2019         (b)	   comply with the fit and proper requirements of the Bank;
upon expiry of his current term of office after serving the Group for 9       (c)	   not have any competing time commitments that impair his/her
years as an Independent Director.                                                    ability to discharge his/her duties effectively;
                                                                              (d)	   not be an active politician;
Board Gender Diversity                                                        (e)	   not be a partner of a firm which has been appointed as the
                                                                                     external auditors of the Bank or any of the firm’s officers directly
The Board has adopted a Board Gender Diversity Policy in July 2018.                  involved in the engagement until at least two years after – (a) he/
The Board Gender Diversity Policy provides that women candidates will                she ceases to be an officer or partner of that firm; or (b) the firm
be given priority consideration in the selection and recruitment process             last served as an auditor of the Bank; and
of identifying suitable board candidates towards achieving the gender         (f)	   preferably at a minimum holds a degree qualification and/or other
diversity target of 30% women participation on the Board. While it is                equivalent qualification(s) and at least 5 years senior managerial
important to promote board gender diversity, the normal selection criteria           position.
based on an effective blend of competencies, skills, extensive experience
and knowledge to strengthen the Board remain a priority.                      The Group NRC will, upon its assessment, submit its recommendation
                                                                              to the Board for approval. The final decision on the appointment of a
                                                                              candidate recommended by the Group NRC rests with the whole Board
                                                                              before the application is submitted to BNM for approval.
82        Alliance Bank Malaysia Berhad (88103-W)
Board and Committee Meetings                                                     may request to be furnished with additional information for clarification.
                                                                                 Relevant Senior Management Officers are invited to attend Board/Board
The Board meets on a scheduled basis at least eight times a year to review       Committee meetings to provide the Board/Board Committees with
progress reports on the Bank’s business and financial performance,               detailed explanations and clarifications on proposals tabled to enable the
approve budget, strategies, business plans and significant policies as           Board/Board Committees to make informed decisions.
well as to consider business and other proposals which require the
Board’s approval. All Directors are informed of these scheduled Board            The Group has implemented paperless meetings where board materials
meetings before the start of the financial year. Ad hoc Board meetings           are uploaded to a secured board portal for the Directors to download to
may be called to deliberate and assess issues that require the Board’s           their tablets or laptops. This initiative has made the process of creating,
immediate consideration/decision.                                                distributing and reviewing confidential board materials more efficient
                                                                                 and secure. It speeds up the process of board pack dissemination and
Directors are required to attend at least 75% of all the Board/Board             removes the need for hard copy papers. The initiative also enhances the
Committee meetings during each financial year. The attendance of                 Group’s corporate responsibility in line with environmental initiatives by
Directors at a Board/Board Committee meeting, by way other than                  reducing its paper consumption.
physical presence, remains the exception rather than the norm and
is subject to appropriate safeguards to preserve the confidentiality of          In total, the Board met formally 15 times during FY2019. 10 meetings
deliberation.                                                                    were scheduled meetings while 5 meetings were ad hoc meetings to
                                                                                 consider exigency matters. In addition, the Board had 2 offsite meetings
The Board’s approval for urgent and straight forward matters may be              on Strategy and Budget respectively during FY2019.
obtained through written resolutions approved via circulation.
                                                                                 All Directors have demonstrated that they are able to allocate sufficient
All Directors are supplied with information on a timely manner. The agenda       time to the Bank in discharging their duties and responsibilities, and
for each Board/Board Committee meeting, together with detailed reports           their commitment is affirmed by their attendance at the Board and Board
and proposal papers to be tabled, are circulated to the Directors for their      Committees meetings held during FY2019, as reflected below:
prior reading well in advance of the date of the meeting. The Directors
                                                                                                                 Attendance
                                                                                                                     Board Committee
                                                                                        Alliance                      Group    Group               Group
Directors                            Designation/Independence                          Bank Board           EXCO         AC      RMC                NRC
Tan Sri Dato’ Ahmad Bin              Chairman of the Board                                 15/15                 -            -            -       14/14
Mohd Don                             Independent Non-Executive Director
Kuah Hun Liang(1)                    Senior Independent Non-Executive Director             15/15                 -       20/21        21/21              -
Ou Shian Waei                        Independent Non-Executive Director                    15/15            13/13             -            -       14/14
Lee Ah Boon                          Non-Independent Non-Executive Director                13/15            13/13             -            -       14/14
Datuk Wan Azhar Bin                  Independent Non-Executive Director                    15/15            13/13        21/21             -       14/14
Wan Ahmad
Lee Boon Huat(2),(3)                 Independent Non-Executive Director                    13/15            12/13             -       20/23           6/6
Ho Hon Cheong                        Non-Independent Non-Executive Director                15/15                 -       21/21        23/23              -
Thayaparan S. Sangarapillai(4)       Independent Non-Executive Director                    15/15                 -       21/21           2/2             -
Tan Chian Khong                      Independent Non-Executive Director                    15/15                 -       20/21             -             -
Susan Yuen Su Min(5)                 Independent Non-Executive Director                     5/5                  -            -            -             -
Kung Beng Hong(6)                    Non-Independent Non-Executive Director                12/12             9/10             -            -       11/11
Tuan Haji Ibrahim Bin Hassan         Independent Non-Executive Director of Alliance          -                   -            -       22/23              -
                                     Islamic Bank Berhad
Mazidah Binti Abdul Malik            Independent Non-Executive Director of Alliance          -                   -            -       23/23              -
                                     Investment Bank Berhad
Notes:
(1)
   	 Chairman/Member of Group RMC until 31 December 2018. Appointed as Senior Independent Non-Executive Director with effect from 1 April 2019
(2)
   	 Re-designated as Chairman of Group RMC with effect from 1 January 2019
(3)
   	 Member of Group NRC until 31 July 2018
(4)
   	 Appointed as a member of Group RMC with effect from 1 January 2019
(5)
   	 Appointed to the Board on 15 October 2018
(6)
   	 Retired from the Board with effect from 1 January 2019
                                                                                                                    2019 Annual Report              83
Board activities are structured to develop the Group’s strategy and to enable the Board to provide the necessary oversight and support executive
management on the delivery of the Group’s strategy within a transparent governance framework.
Strategy People
   -	     Reviewed and approved the strategic directions and                   -	    Approved appointment/re-appointment to the Board
          business plans proposed by Management                                -	    Received regular updates on recruitment and resignation
   -	     Reviewed and approved the Annual Budget                                    of Key Management Staff
   -	     Reviewed and approved the specific financial and non-                -	    Reviewed and assessed the fitness and propriety of Key
          financial objectives proposed by Management                                Responsible Persons
   -	     Reviewed and approved the Capital Management Plan                    -	    Reviewed and approved the human capital policies and
                                                                                     strategies of the Group
                                                                               -	    Reviewed and approved the Group Annual Compensation
                                                                                     and the Compensation Review for Group CEO
                                                                               -	    Reviewed remuneration for Non-Executive Directors
Performance Governance
   -	     Reviewed business and financial performance against                  -	    Reviewed Monthly Group Compliance Dashboard and
          targets and objectives                                                     Monthly Integrated Risk Dashboard
   -	     Reviewed and approved the quarterly financial results and            -	    Reviewed and/or approved the Risk Appetite Statement,
          Annual Audited Financial Statements of Alliance Bank                       the Stress Test Results and the Contingency Funding Plan
   -	     Reviewed the Internal Capital Adequacy and Assessment                      Drill Results
          Process (ICAAP) Reporting and Basel II Pillar 3 Report               -	    Reviewed and approved BNM Composite Risk Rating
   -	     Reviewed and approved the Group Dividend Proposals                         Action Plans and the reply to BNM
   -	     Reviewed and approved Group Corporate Scorecard and                  -	    Received the quarterly legal updates
          Group CEO Scorecard Assessment                                       -	    Reviewed and approved regulatory reporting
   -	     Reviewed and deliberated the results of the annual Board             -	    Reviewed and approved Board governance related
          Effectiveness Assessment for the Board as a whole, Board                   proposals including Board Gender Diversity Policy, Board
          Committees and the contribution of each Individual Director                Development Plan, Group Board Succession Plan, revisions
                                                                                     to Board Charter and Board Committees’ Terms of
                                                                                     Reference, etc
                                                                               -	    Reviewed and recommended the proposed amendments to
                                                                                     the Constitution of the Bank for shareholders’ consideration
                                                                               -	    Reviewed and approved the Group Internal Audit Charter
                                                                               -	    Reviewed Internal Audit Reports
                                                                               -	    Reviewed IT Independent Assessment Report
84       Alliance Bank Malaysia Berhad (88103-W)
Key activities of Board Committees during FY2019                            7.	  Conducted Exit Interview with Senior Management who tendered
                                                                                 their resignation.
EXCO                                                                        8.	  Assessed and recommended to the Board the performance of the
                                                                                 Group CEO.
During FY2019, the EXCO had carried out the following key activities:       9.	  Recommended to the Board the compensation proposals, including
                                                                                 Corporate Bonus Pool, Annual Salary Review for employees and
1.	    Reviewed/vetoed the new/incremental loans/financing with total            Compensation for Group CEO and CEOs of subsidiaries.
       group exposure which is within EXCO’s approval limits set by the     10.	 Approved the proposal on Compensation for the members of
       Board.                                                                    Group Management Committee and Other Material Risk Takers,
2.	    Approved credit transactions/exposures with connected parties             including Deferral Award.
       classified under BNM/GP6 Guidelines.                                 11.	 Recommended to the Board the Group Corporate Scorecard and
3.	    Reviewed early warning accounts and restructuring & rescheduling          Group CEO Scorecard.
       (performing & impaired) accounts.                                    12.	 Assessed and recommended to the Board the performance score
4.	    Reviewed recovery/restructuring plans as per limits in the                of the Group Corporate Scorecard.
       Approval Authorities of Group Special Assets set by the Board.       13.	 Reviewed internal policies and procedures in relation to fit and
5.	    Reviewed and recommended strategies and business plans for                proper assessment and Group Board Succession Plan.
       the Board’s approval and oversees their implementation.              14.	 Reviewed the Bank’s organisation structure and human capital
6.	    Reviewed the loan loss provisioning under MFRS 9.                         policies and strategies of the Group including Rewards Framework,
7.	    Approved non-credit expenditures as per limits in the Approval            Training and Education Sponsorship Scheme, Disciplinary
       Authorities set by the Board.                                             Management Policy and Sales Penalty Framework.
8.	    Reviewed the quarterly updates of Group Information System and
       Voice of Customers.                                                  Group AC
9.	    Reviewed and approved revisions to terms of reference of Group
       Management Credit Committee.                                         The Group AC’s activities during FY2019 are summarised in the Group
10.	   Reviewed and recommended the revisions to terms of reference         AC Report.
       of EXCO for the Board’s approval.
                                                                            	       More information can be found on pages 89 to 90.
Group NRC
                                                                            Group RMC
The Group NRC had carried out the following key activities during FY2019:
                                                                            During FY2019, the Group RMC had considered and deliberated on,
1.	    Reviewed the Board and Board Committees Composition of the           among others, the following:
       Bank and its principal subsidiaries, including board and board
       committee size, criteria and skill sets required of Directors,       1.	    Compliance Culture
       development plan for Directors and gender diversity for the Bank.    2.	    Capital Management Plan
2.	    Recommended the appointment and re-appointment of Directors,         3.	    Embedded Risk Function
       Senior Independent Director, Chief Executive Officer and Shariah     4.	    Group RMC Future Direction
       Committee members to the entity Boards of the Bank and its           5.	    Credit Risk Strategy for the Group
       principal subsidiaries.                                              6.	    Top 5 Risks for the Group
3.	    Reviewed and deliberated the results of the annual Board             7.	    Group Compliance Way Forward
       Effectiveness Assessment for the Board as a whole, Board             8.	    IT Governance and Management
       Committees and the contribution of each Individual Director.         9.	    Risk and compliance related frameworks and policies, including
4.	    Carried out annual Fit and Proper Assessment of Key Responsible             BNM Review of Composite Risk Rating, review of Credit Risk
       Persons and annual review of Directors’ fitness and propriety,              Management Framework, EndPoint Security Policy, etc.
       including the independence of Independent Directors.                 10.	   Regular reports such as Compliance Dashboard, Integrated Risk
5.	    Engaged an independent consultant to review the remuneration                Management Dashboard, Regulatory Stress Test Result and ICAAP
       of Non-Executive Directors and recommended a revised                        Report for submission to BNM.
       remuneration to the Board.                                           11.	   Compensation, and Annual Fit and Proper Assessment of Group
6.	    Approved the appointment of Senior Management including                     Chief Risk Officer and Group Chief Compliance Officer.
       extension of employment of Senior Management under fixed term
       contract.
                                                                                                                       2019 Annual Report         85
The Board recognises that it continually needs to assess and improve its performance. This is achieved through the Board’s annual performance
evaluation, induction of new Board members and ongoing Board development activities.
The Board has implemented an annual Board Effectiveness Assessment process, carried out by the Group NRC, to assess the effectiveness of the Board
as a whole, the Committees of the Board and the contribution of each individual Director.
                                                   Each Director evaluates the performance of the Board as a whole by way of a Self-Assessment
    I.
                                                   Questionnaire by Individual Board Members.
    Assessment of the
    Board by Board Members
                                                   The assessments are made against the pre-established criteria as follows:
                                                   A. 	   Board Composition/Structure
                                                   B. 	   Board Process
                                                   C. 	   Board Governance
                                                   D. 	   Major Responsibilities of the Board
    II.
                                                   For individual Directors’ assessments, Self-Assessment Forms by Individual Directors are
    Individual
                                                   completed individually by every Director.
    Director Self-Assessment
    III.
                                                   The performance of each Board Member is also assessed by their fellow Board members based
    Peer Assessment of Individual
                                                   on similar criteria of the Individual Director Self-Assessment.
    Directors
    IV.                                            Each Member of the Board Committees completes the Self-Assessment Form in respect of the
    Assessment of                                  Board Committees in which he/she is a member. The effectiveness of the Board Committees is
    the Board Committees                           assessed against the following pre-established criteria:
                                                   A. 	   Committee Governance
                                                   B. 	   Accountability and Responsibilities
Step 2: Reporting and Discussion with the Group NRC and the Board
The results of the annual Board Effectiveness Assessment for the Board as a whole, Board Committees and the contribution of each Individual Director
are compiled for deliberation by the Group NRC, respective Board Committees and the Board for improvement, where necessary.
For FY2019, the Board was satisfied with the results of the annual Board Effectiveness Assessment and would take the necessary steps to address areas
for improvement suggested by the Directors.
The Board also periodically engages external consultants to assist in and lend objectivity to the annual board assessment. For FY2018, an external
consultant, the Institute of Corporate Directors Malaysia (ICDM) was engaged to undertake the Board Effectiveness Assessment and Individual Director
Evaluation for the Bank.
86       Alliance Bank Malaysia Berhad (88103-W)
Fit and Proper Assessment                                                   digitisation and Blockchain which are relevant to the financial services
                                                                            industry to enable them to keep abreast with the latest developments
The Board, through the Group NRC, assessed the fitness and propriety of     in the industry. All Directors are also regularly being updated on new
the Directors in accordance with the Group’s Policy on Fit and Proper as    requirements affecting their responsibility and are constantly reminded
part of the annual Board Effectiveness Assessment exercise. All Directors   of their obligations.
are required to complete a Fit & Proper Declaration annually. The Fit &
Proper Declarations by the Directors are verified against independent       The Directors have attended various training programmes during
sources.                                                                    FY2019. The list of training programmes attended by the Directors is
                                                                            disclosed under Section B of the Corporate Governance Report, which is
For FY2019, the Board was satisfied that each of the Directors had met      available on our website:
the required standard of fitness and propriety.
                                                                            	www.alliancebank.com.my
DIRECTORS’ RESPONSIBILITIES FOR THE PREPARATION OF THE ANNUAL AUDITED FINANCIAL STATEMENTS
	       Statements explaining the responsibilities of the Directors for the preparation of the Annual Audited Financial Statements for inclusion in the
        Annual Report can be found on page 106.
The Board is ultimately responsible for the Bank’s risk management and internal control framework. The Board, which is assisted by the Group RMC and
Group AC, confirms that it monitors the Bank’s risk management and internal control systems and carries out a review of their effectiveness, at least
annually. The monitoring and review covers all material controls, including financial, operational and compliance controls.
Since the Bank is the Group’s largest business and operates in the complex financial services sector, its risk management framework and internal control
processes are key to that of the Group.
The Board, through the Group RMC, has carried out a robust assessment of the principal risks facing the Bank, including those that would threaten its
business model, future performance, solvency and liquidity.
	       Further details of the Bank’s Risk Management Framework and Internal Control System are explained in the Statement on Risk Management and
        Internal Control and Risk Management Report on pages 96 to 103.
88         Alliance Bank Malaysia Berhad (88103-W)
                                                 The Group AC meetings were also attended by Group Chief Internal Auditor together with the Audit
                                                 Department Heads while the attendance of other Management staff is by invitation depending on the
                                                 matters deliberated by the Group AC.
                                                                                                                   2019 Annual Report           89
SUMMARY OF GROUP AC’S WORKS                                                    •	   Reviewed the non-audit services rendered by the external
                                                                                    auditors and their proposed fees taking into consideration
The Group AC is principally responsible to support the Board in ensuring            the fees threshold established under the Group’s policy
that there is a reliable and transparent financial reporting process within         to ensure that the external auditors’ independence and
the Bank and its principal subsidiaries. During FY2019, the Group AC in             objectivity are not compromised.
discharging its functions, duties and responsibilities had carried out the
following works:                                                               	    The details of the statutory audit, audit related and
                                                                                    non-audit fees paid/payable to the external auditors,
1.	    Financial Reporting                                                          PricewaterhouseCoopers PLT for FY2019 and its affiliates
                                                                                    are set out below:
      •	 Reviewed and discussed the unaudited quarterly
         consolidated financial results and the annual audited                                                                  RM’000
         consolidated financial statements of the Bank and its
                                                                                    Description                             Bank          Group
         subsidiaries (the Group) with the Management before
         recommending the same for approval by the Board. In                        Statutory audit and audit
         reviewing the financial reporting of the Group, the Group AC               related services                        1,436         2,087
         discussed and made enquiries on, among others:
                                                                                    Non-audit related services              1,666         2,432
              (i)	   changes in or implementation of major accounting
                     policy changes;                                           	    The total non-audit fees incurred as a percentage of the
              (ii)	 significant matters highlighted including financial             total statutory audit and other audit related services fees for
                     reporting issues, significant judgements made by               the Group in respect of FY2019 was 16.5%.
                     Management, significant and unusual events or
                     transactions, and how these matters are addressed;        •	   Assessed and satisfied itself with the performance,
                     and                                                            effectiveness and independence of the external auditors
              (iii)	 compliance with accounting standards and other                 based on the criteria set out in BNM’s Policy Document on
                     legal requirements.                                            External Auditors and recommended to the Board for the re-
                                                                                    appointment of the external auditors for the next financial
2.	    External Audit                                                               year. Among the assessment criteria taken into account by
                                                                                    the Group AC were:
      •	     Reviewed the audit plan of the external auditors, which
             encompassed the detailed terms of the external auditors’               (i)	    Qualification criteria;
             responsibilities and affirmation of their independence as              (ii)	   Level of knowledge, capabilities, experience and
             external auditors, audit strategy, the engagement team, risk                   quality of previous work;
             assessment, areas of audit emphasis for the financial year             (iii)	 Level of engagement with the Board and Audit
             and additional disclosures in the auditors’ report in line with                Committee;
             the new and amended international standards on auditing,               (iv)	 Ability to provide constructive observations,
             including disclosure on Key Audit Matters.                                     implications and recommendations in areas which
                                                                                            require improvements;
      •	     Reviewed with the external auditors, the results of their audit        (v)	 Appropriateness of audit approach and the
             together with their recommendations and Management’s                           effectiveness of audit planning;
             responses as detailed in the following reports:                        (vi)	 Ability to perform the audit work within the agreed
                                                                                            duration given;
              (i)	     Audit Report in respect of the Group Statutory Audit         (vii)	Independence, Objectivity and Professional
                       for Financial Year Ended 31 March 2018;                              Scepticism; and
              (ii)	    Limited Review Report of the Group for the Half-Year         (viii)	 Ability to demonstrate unbiased stance when
                       Ended 30 September 2018; and                                         interpreting the standards/policies adopted by the
              (iii)	   Audit Committee Report for FY2019.                                   licensed institutions.
      •	     Reviewed with Group Internal Audit the internal audit plan       The Group Internal Audit’s (GIA) primary role is to assist the Group AC to
             to ensure adequacy of scope, coverage and resources              discharge its duties and responsibilities by independently reviewing and
             required to perform audits for the identified auditable areas.   reporting on the adequacy and effectiveness of the systems of internal
      •	     Met with Group Chief Internal Auditor on 13 April 2018           controls and the overall control environment.
             without the presence of Management for open discussion
             between the Group AC and Group Chief Internal Auditor on         The GIA provides reasonable assurance that the system of internal
             any issues of concern arising from internal audits.              controls continue to operate satisfactorily and effectively. The audits
      •	     Reviewed and assessed the half-yearly and full year              cover the review of the adequacy of risk management, operational
             performance of Group Chief Internal Auditor.                     controls, compliance with established procedures, guidelines and
      •	     Performed fit and proper assessment of the Group Chief           statutory requirements, quality of assets, application systems and
             Internal Auditor to ensure that she satisfies the fitness        management efficiency, among others.
             and propriety criteria set out in the Group Policy on Fit and
             Proper for Key Responsible Persons on a continuous basis.        GIA is headed by Ms Leong Sow Yoke, the Group Chief Internal Auditor
      •	     Reviewed and endorsed the appointment of external                (GCIA). She has more than 30 years of external and internal audit
             consultant under co-sourcing arrangement to conduct one          experience that includes general and information systems audit. Ms
             audit assignment which is specialised and technical in           Leong is a Fellow of the Association of Chartered Certified Accountants
             nature.                                                          (FCCA), a Chartered Accountant with the Malaysian Institute of
                                                                              Accountants, a Certified Information Systems Auditor (CISA) and Certified
4.	   Related Party Transactions                                              in Risk and Information Systems Control (CRISC). In 2015, Ms Leong was
                                                                              conferred the title “Chartered Banker” by the Asian Institute of Chartered
      •	     Reviewed related party transactions entered into by the          Banker and the Chartered Banker Institute (UK).
             Bank and its subsidiaries, covering the nature and amount
             of the transactions so as to ensure that related party           The GIA function is guided by the Internal Audit Charter, which sets out its
             transactions are undertaken on an arm’s length basis, on         purpose, authority, scope, independence and responsibilities.
             normal commercial terms and on terms that are not more
             favourable to the related parties than those generally           To maintain objectivity and independence, the GCIA is responsible to
             available to the non-related parties.                            the Group AC and Board. The appointment, remuneration, performance
      •	     Reviewed audit reports on recurrent related party                appraisal, transfer and dismissal of the GCIA are to be decided by the
             transactions (RRPTs) on a quarterly basis. The reports           Group AC. GIA personnel do not have any authority or responsibility
             covered the aggregate consideration of RRPTs tracked             for the activities they audit. They are required to report to the GCIA
             against the limit of thresholds set to ensure proper reporting   any situation in which a conflict of interest or bias is present or may
             and disclosures in accordance with the requirements of           reasonably be inferred. Assignments are allocated so that potential and
             the Bank’s internal policy and the Main Market Listing           actual conflicts and bias are avoided.
             Requirements of Bursa Securities.
                                                                              GIA’s processes and activities are governed by policies established by
5.	   Other Works                                                             the Group AC and regulatory guidelines as well as the International
                                                                              Standards for the Professional Practices Framework (Standards) issued
      •	     Provided oversight over the preparation and implementation       by the Institute of Internal Auditors (IIA) Malaysia.
             of the Malaysian Financial Reporting Standard 9 (MFRS
             9), which is effective for the Group and the Bank for the        In line with best practices, GIA adopts a risk-based approach that deploys
             financial year beginning on 1 April 2018, including the          audit resources to focus on significant risk areas which prioritises the
             review of the gap analysis and the potential impact to the       audits to areas that have been assessed as having potentially higher
             Group.                                                           risks.
      •	     Reviewed the Audit Committee Report and the Statement
             on Risk Management and Internal Control for the Board’s          GIA also plays a consultative role in the development of major systems or
             approval to be included in the Annual Report.                    projects to ensure that the necessary control features are incorporated.
                                                                                                                          2019 Annual Report          91
GIA works collaboratively with Group Risk Management and evaluates the risk governance framework and the risk management processes that are
applied to ensure an acceptable level of risk exposure which is consistent with the risk management policy of the Group. GIA also works with the external
auditors to resolve any control issues raised by them to ensure that significant issues are duly acted upon by Management.
GIA continues with its initiatives to optimise the use of technology and increase the usage of data analytics tools to achieve audit effectiveness and
efficiency. The upskilling of internal auditors through continuous learning and development remains a key focus. This is achieved through structured and
formalised training programmes on themed subject matters as well as on the job exposure via intra-department resource pooling programmes, aimed
at expanding the breadth of knowledge and experiences of internal auditors as they build depth.
GIA continues to host the Guest Auditor Programme where selected line managers and candidates are invited to join as guest auditors for audit
assignments. During these short attachments to GIA, guest auditors gain useful insights into the internal audit process and a deeper appreciation of the
risks and controls while GIA will benefit from their functional or business unit knowledge. This pooling of talents and experiences allows the sharing of
best practices across the Group.
As at 31 March 2019, GIA has 35 audit personnel. During FY2019, the GIA function incurred costs amounting to RM9.4 million.
1.	   Established the annual audit plan for FY2019, which included key focus areas and manpower requirements, using a risk-based approach and
      taking into consideration the Group’s business strategic plans, regulatory requirements and Management’s inputs.
2.	   Revised the audit plan during the half-year review of the plan to take into account changes in business environment, audit priorities and ad hoc
      requests from regulators.
3.	   Conducted audits as per the approved audit plan, as well as ad hoc reviews as requested by regulators or Management.
4.	   Attended meetings of the various management and working committees as a permanent invitee in a consultative capacity to provide independent
      feedback on internal control and governance aspects; such as Group Operational Risk Management Committee, Executive Risk Management
      Committee, Group Information Technology Steering Committee, MFRS 9 Project Steering Committee, Product Review Group, Sales Surveillance
      Committee and Product Operational Readiness Team.
5.	   Monitored and validated the completion of management action plans to address audit findings, and reported to the Group AC the status of overdue
      management actions plans.
6.	   Involved as observers in major functional testing of Business Continuity Plan and Disaster Recovery Plan to provide an independent evaluation of
      the testing preparation and exercise performance.
92         Alliance Bank Malaysia Berhad (88103-W)
Ustaz Zaharudin Bin Muhammad The primary roles and responsibilities of the Shariah Committee are as follows:
     Dr Azrul Azlan Bin Iskandar Mirza           •	    Advising the Board and Management on Shariah related matters;
                                                 •	    Reviewing and endorsing Shariah related policies and guidelines;
     Ustaz Ahmad Fauwaz Bin Ali @                •	    Endorsing new products and services including contract, agreement or other legal
     Fadzil                                            documentation used for Islamic banking transactions;
                                                 •	    Endorsing and validating product guidelines, marketing advertisements, sales illustrations
                                                       and brochures related to AIS’s products, services and activities;
                                                 •	    Reviewing the work carried out by Shariah Review and Shariah Audit as the AIS’s second line
                                                       and third line of defense providing assurance on the state of the Bank’s Shariah governance;
                                                 •	    Endorsing AIS’s zakat computation and distribution;
                                                 •	    Assisting and advising related parties such as AIS’s legal counsel, auditor or consultant on
                                                       Shariah matters upon request;
                                                 •	    Advising AIS in consultation with the Shariah Advisory Council of BNM (SAC) on any Shariah
                                                       matters which have not been resolved or endorsed by the SAC;
                                                 •	    Monitoring AIS’s compliance with all SAC’s decisions; and
                                                 •	    Reviewing the potential Shariah Non-Compliance events determined by the Qualified Shariah
                                                       Officer whether or not they are actual Shariah related events.
                                                 During the FY2019, 9 meetings were held. The attendance of members of the Shariah Committee
                                                 is as follows:
Associate Professor Dr Badruddin was appointed as a Shariah Committee member of AIS on 15 June 2009. He currently serves as a lecturer at
Ahmad Ibrahim Kulliyah of Law, International Islamic University of Malaysia (IIUM). While he specialises in the Islamic Law of Trust, and Islamic
Law of Property, he is also experienced in Islamic Jurisprudence and Islamic Family Law, having taught such subjects in IIUM for over a decade.
As an academia, he actively pursues his thirst for knowledge by conducting many research activities under IIUM, his most recent research project
being “Transaction Involving Unlawful Wealth Under Islamic Law”. Much of his work has been presented publicly in academic institutions and
conferences in Malaysia, the UK, Indonesia and Russia. In recent years, he has channelled his expertise and passion into organising a myriad of
Islamic Law-related conferences, conventions, and seminars.
He possesses a PhD in Islamic Law of Trust, Islamic Law of Property from IIUM, Malaysia. His Masters and Degree in Shariah and Law were
obtained from the International Islamic University of Islamabad, Pakistan.
Tuan Haji Md Ali was appointed as a Shariah Committee member of AIS on 1 April 2011. He was a Distinguished Academic Fellow of the
Institute of Islamic Banking and Finance (IIBF) at International Islamic University Malaysia from 2008 to 2014. Prior to joining IIBF in 2008, he
was with Maybank Group from 1976, holding various senior positions until his retirement as Head of Planning, Maybank Islamic Berhad. He
has extensive experience in the areas of Islamic Banking, Corporate Planning, Asset & Liability Management as well as Banking Operations.
He holds a Bachelor’s Degree in Economics from University Malaya and a Masters of Business Administration (MBA) in Finance from University
Kebangsaan Malaysia.
Tuan Haji Md Ali is also a member of the AIS Board and serves as a bridge between the Board and the Shariah Committee. The presence of
a Director with sound Shariah knowledge would foster greater understanding and appreciation among the Board members on the decisions
made by the Shariah Committee.
Ustaz Zaharudin was appointed as a Shariah Committee member of AIS on 1 April 2009. He is currently the sole proprietor for ASZA-HT Trading
Sdn Bhd.
He obtained his Masters in Islamic Economy and Jurisprudence from the University of Cairo, Egypt (1st class, graduated in top 10). He has
also obtained a Bachelor in Islamic Jurisprudence from the Al-Azhar University Cairo with 1st class among foreign students.
Furthermore, he has written several books and articles related to his specialised field of Islamic Jurisprudence. He has since published five
more field-related books.
His previous working experience was as a researcher at the International Shariah Research Academy and Chief Religious Officer of Kumpulan
Perangsang Sdn Bhd. He was also a Shariah Committee member of Prudential BSN Takaful Berhad and HSBC Amanah Takaful (Malaysia)
Berhad.
94        Alliance Bank Malaysia Berhad (88103-W)
Dr Azrul Azlan was appointed as a member of Shariah Committee of AIS on 1 April 2015. He studied at the Al-Azhar University (Egypt) where
he obtained a Bachelor in Shariah. He holds a Masters in Management from the International Islamic University of Malaysia and PhD in Islamic
Finance from the International Centre for Islamic Finance.
He is currently attached to the Faculty of Economics and Muamalat, Universiti Sains Islam Malaysia as Head of Islamic Banking & Finance
Program. His fields of specialisation are Shariah, Islamic finance and investment analysis. He is also a Shariah Committee member of HSBC
Amanah Takaful (Malaysia) Berhad, Shariah Adviser of Alliance Investment Bank Islamic Stockbroking Services and a committee member of State
Fatwa Council, Negeri Sembilan.
Previously he was a Shariah Committee member for KAF Investment Bank Berhad and OSK Investment Berhad.
Ustaz Fauwaz was appointed as a Shariah Committee member of AIS on 1 April 2018. He is currently a Shariah Consultant of Telaga Biru Sdn Bhd.
He holds Bachelor of Shariah from Al-Azhar University, Egypt and Master of Shariah from University of Malaya. He also trained in fatwa methodology from
Dar al-Ifta al-Misriyyah, Egypt.
He was attached with Telaga Biru Sdn Bhd as a Chief Editor of a religious magazine and author of contemporary fiqh books. One of his books entitled
Fiqh Wanita (Islamic Jurisprudence for ladies) has won the award for the best fiqh book by Yayasan Pembangunan Buku Negara. Given his forte is fatwa
methodology, he has been giving training to Shariah officers at Islamic financial institutions as well as state religious authorities. He also gives talks in
local radio and television stations.
Ustaz Fauwaz was attached with Kolej University Insaniah, Kedah before his involvement in publication.
                                                                                                                   2019 Annual Report         95
INVESTOR RELATIONS AND SHAREHOLDERS COMMUNICATION                         channel of communication with shareholders. All correspondence
                                                                          to the Senior Independent Non-Executive Director can be sent via
The Bank acknowledges the importance of regular communication             email to sid@alliancefg.com or by mail to the registered office of the
with shareholders and investors. The Bank endeavours to maintain          Bank at 3rd Floor, Menara Multi-Purpose, Capital Square, No. 8, Jalan
constant and effective communication with shareholders through            Munshi Abdullah, 50100 Kuala Lumpur, Malaysia.
timely and comprehensive announcements. The Board regards the
Annual General Meeting (AGM) as an opportunity to communicate             Corporate Disclosure
directly with shareholders and encourages attendance and
participation. The notice of AGM is despatched to shareholders,           The Corporate Disclosure Policies and Procedures (CDPP) provides
together with explanatory notes or circulars on items of special          timely, consistent and fair disclosure of corporate information to
business, at least 28 days prior to the meeting date. At the              enable informed decision making by investors.
forthcoming 37th AGM to be held on 25 July 2019, other than the
proposed amendments to the Constitution of the Bank, no other             The objectives of the CDPP are:
substantive resolutions or resolutions on related party transactions
will be put forth for shareholders’ approval.                             •	    raising awareness of Directors, Management and employees
                                                                                on disclosure requirements and practices;
In line with the MMLR of Bursa Securities, voting at general meetings     •	    providing guidance in disseminating corporate information to,
of the Bank will be conducted by poll with an independent scrutineer            and in dealing with investors, analysts, media representatives
appointed to validate the votes cast at the general meetings.                   and the public; and
                                                                          •	    ensuring compliance with the disclosure obligations under the
The Investor Relations team engages the financial community,                    MMLR of Bursa Securities and other applicable laws.
stakeholders and other key constituencies of the Bank to provide
consistent, accurate, transparent and timely information. Briefings for   The Group Company Secretary being the Corporate Disclosure
analysts are conducted every quarter in conjunction with the release      Manager (CDM), serves as the primary contact person for all material
of the quarterly financial results to facilitate consistent dialogue      corporate-related matters referenced in the CDPP. He oversees
between the Bank’s Key Senior Management and the investment               and co-ordinates the disclosure of material information to Bursa
community. The Bank also participates in one-on-one and group             Securities. The CDM also ensures compliance with the CDPP and
meetings conferences and roadshows to share the latest updates            undertakes reviews of any violations, including assessment and
and pertinent information on the Bank’s progress with the investment      implementation of appropriate consequences and remedial action.
community.
                                                                          The Chairman of the Bank and the Group CEO are the primary authorised
These platforms enable the investment community to express their          spokespersons responsible for communicating Group information to
views on the Bank’s performance and in turn, the Bank had the             the investing public. These primary authorised spokespersons may,
opportunity to manage investors’ expectations and strengthen their        from time to time, designate other officers (designated officers) of
understanding of the Bank.                                                the Bank to speak on behalf of the Group or to respond to specific
                                                                          inquiries, where doing so facilitate effective communication with
Shareholders, potential investors and members of the public can           the investing public. The authorised spokespersons and designated
access the Bank’s corporate website at www.alliancebank.com.my            officers are regularly reminded of their responsibility to exercise due
for information on the Bank. There is a dedicated section for corporate   diligence in making sure that the information to be disseminated to
governance on the Bank’s corporate website where information such         the investing public is accurate, clear, timely and complete, and that
as the Board Charter, Code of Conduct, Annual Reports, Minutes of         due care is observed when responding to analysts, the media and the
General Meetings, Constitution and Terms of Reference of the Board        investing public.
Committees are made available to the public. A corporate calendar
on material events such as entitlement dates, ex-dividend dates
and payment dates for dividend payment; all announcements made            KEY FOCUS AREAS AND FUTURE PRIORITIES
by the Bank to Bursa Securities including quarterly results and
dividend information; and presentation slides for analyst briefings       The Board will continue to improve the Bank’s corporate governance
are also available on the Bank’s corporate website under the Investor     practices and procedures and enhance the corporate disclosures
Relations section for the benefit of the investing public.                practices towards promoting transparency, business prosperity and
                                                                          corporate accountability with the ultimate objective of realising long
The investing public can contact the Head, Investor Relations             term shareholder value while taking into account the interest of other
& Corporate Treasury, Mr Tan Hong Ian at 03-2604 3370 or                  stakeholders.
investor_relations@alliancefg.com, for any investor relations matters.
Shareholders may also convey any of their concern and enquiries to        This Corporate Governance Overview Statement was approved by the
the Senior Independent Non-Executive Director, Mr Kuah Hun Liang          Board of Directors on 30 May 2019.
who serves as the designated contact for any shareholders’ concerns
and enquiries that may be raised, as an alternative to the formal
96        Alliance Bank Malaysia Berhad (88103-W)
The Board acknowledges its overall responsibility for the Group’s system          To ensure that a sound system of controls is in place, the Board has
of risk management and internal controls, and for reviewing its adequacy          established primary processes in reviewing the adequacy and integrity of
and integrity. The system is designed to manage the Group’s risks within          the system of internal controls. The primary processes include:
an acceptable risk profile, rather than to totally avoid or eliminate the risks
that are inherent to the Group’s activities. It can therefore only provide a      • 	 Regular and comprehensive management reports are made available
reasonable but not absolute assurance of effectiveness against material               to the Board on a monthly basis, covering financial performance
misstatement of financial/management information; or against financial                and key business indicators, which allow for effective monitoring of
losses and fraud. The preparation of this statement has been guided by                significant variances between actual performance against budgets
the “Statement on Risk Management and Internal Controls: Guidelines for               and plans;
Directors of Listed Issuers” issued by Industry led Task Force.                   • 	 Clearly defined delegation of responsibilities to committees of the
                                                                                      Board and to Management including organisation structures and
The Board regularly receives and reviews reports on internal control; and             appropriate authority levels;
is of the view that the system of internal controls that has been instituted      • 	 An operational risk management framework, business continuity
throughout the Group is sound and adequate to safeguard the shareholders’             management framework, code of conduct, human resource policies
investments and the Group’s assets.                                                   and performance reward system to support business objectives, risk
                                                                                      management and the system of internal control;
The Group has instituted an on-going process for identifying, evaluating          • 	 Defined policies and procedures to control applications and the
and managing the significant risks faced by the Group. This process                   environment of computer information systems;
includes updating the system when there are changes to the business               • 	 Regular updates of internal policies and procedures, to adapt to
environment or regulatory guidelines. The process has been in place during            changing risk profiles and address operational deficiencies;
the year under review and up to the date of approval of this statement;           • 	 Regular reviews of the Group’s activities to assess the adequacy and
and is regularly reviewed by the Board. The role of Management is to                  effectiveness of the risk management and internal control system;
implement the Board’s policies, procedures and guidelines on risks and            • 	 Documentation and periodic assessment of controls and processes
controls, to identify and evaluate the risks faced, and to design, operate            by all business and support units for managing key risks; and
and monitor a suitable system of internal controls to manage these risks.         • 	 Regular senior management meetings to review, identify, discuss and
                                                                                      resolve strategic, operational, financial and key management issues.
The Board has extended the responsibilities of the Group Audit Committee
(“GAC”) to include the role of oversight on internal controls on behalf of
the Board, including identifying risk areas and communicating critical            ASSESSMENT OF RISK MANAGEMENT AND INTERNAL CONTROL
risk issues to the Board. The GAC is supported by an independent Group            SYSTEM
Internal Audit function which reports directly to it. The internal auditors
have performed their duties with impartiality, competency and due                 The Board, through the GRMC and GAC has assessed the adequacy and
professional care.                                                                effectiveness of the risk management and internal control system. Based
                                                                                  on the results of these reviews as well as the assurance it has received
                                                                                  from the Group Chief Executive Officer and Group Chief Financial Officer,
RISK MANAGEMENT FRAMEWORK                                                         the Board is of the view that the Group’s risk management and internal
                                                                                  control system is operating adequately and effectively, in all material
The Board, through its Group Risk Management Committee (“GRMC”)                   aspects.
provides oversight on risk management strategies, methodologies, policies
and guidelines, risk tolerance and other risk related matters of the Group.
Approval of risk policies by the Board is obtained where necessitated by          REVIEW OF THE STATEMENT BY EXTERNAL AUDITORS
regulatory requirements. In addition, the GRMC also oversees the functions
of management committees such as the Executive Risk Management                    As required by Paragraph 15.23 of the Bursa Malaysia Securities
Committee, Group Assets and Liabilities Management Committee and                  Berhad Main Market Listing Requirements, the external auditors have
Group Operational Risk Management Committee, which assume the                     reviewed this Statement on Risk Management and Internal Control. Their
responsibility of monitoring specific areas of risks pertaining to the Group’s    limited assurance review was performed in accordance with Audit and
business activities and implement various risk management policies and            Assurance Practice Guide ("AAPG") 3 issued by the Malaysian Institute
procedures. For further information on the Group’s risk management                of Accountants. AAPG 3 does not require the external auditors to form an
framework, please refer to the Risk Management report on pages 97 to              opinion on the adequacy and effectiveness of the risk management and
103 of this Annual Report.                                                        internal control systems of the Group.
Major risks arising from the Group’s day-to-day activities in the financial
services industry comprise credit risk, liquidity risk, market risk and
operational risk. For more information on the risks and relevant guidelines
and policies, please refer to Note 45 under the Financial Statement.
                                                                                                                             2019 Annual Report           97
RISK MANAGEMENT
The Board and Management of Alliance Bank are committed towards ensuring that the Bank’s corporate objectives are supported
by a sound risk strategy with an effective risk management framework that is appropriate to the nature, scale and complexity of
the Bank’s activities.
BOARD RESPONSIBILITY
a.	 Reviewing and approving the Bank’s overall risk strategy, including the risk appetite and overseeing its implementation to support the sustainability
    of the Bank.
b.	 Ensuring that the Bank establishes comprehensive risk management frameworks, policies, processes and infrastructure to manage risks arising
    from the Bank’s business activities.
With these objectives, the Board has established specialized Committees to oversee and review major functional areas and ensure critical issues
and relevant matters are appropriately addressed in a timely and strategic manner. While the Board has assigned these duties to these specialized
Committees, the Board in the overall remains responsible and accountable for the policies and decisions recommended and approved by the Committees.
The scope of the GRMC focuses on risk-related and compliance-related frameworks, strategies, policies and methodologies. In line with the above scope,
the GRMC is responsible for overseeing the risk management and compliance related subjects, as follows:
a.	 Reviewing risk management strategies, policies and risk tolerance and ensure these are in alignment and compliance of regulations and
    requirements from Bank Negara Malaysia, and all other relevant authorities.
b.	 Reviewing and assessing the adequacy of risk management framework, policies and controls, including Information Technology (IT) risk management
    matters, with regard to identifying, measuring, evaluating, monitoring, controlling and reporting on the extent to which these are operating effectively,
    prudently and in compliance with regulatory guidelines.
c.	 Ensuring that appropriate infrastructure, resources and systems are in place for risk management and compliance functions; and ensuring that
    the staff responsible for implementing risk management and compliance systems perform those duties independently of the Bank’s risk-taking
    activities.
d.	 Reviewing periodic reports on risk exposures, risk portfolio composition and risk management activities to ensure that these risk reports facilitate
    understanding; and determination of appropriate risk responses.
e.	 Ensuring that the effectiveness of the Bank’s overall management of compliance risk is evaluated at least annually, and that adequate time and
    priority is provided in the agenda to deliberate compliance issues, to ensure that such issues are resolved effectively and expeditiously.
f.	 Supporting the Board in meeting regulatory expectations on risk management, as set out under BNM’s policy document on Risk Governance and on
    Compliance.
g.	 Assisting in the implementation of a sound remuneration framework that promotes a culture of prudent risk-taking while deterring inappropriate or
    excessive risk-taking within the Bank.
MANAGEMENT RESPONSIBILITY
a.	   Formulating and implementing risk framework, risk strategy, risk appetite and risk management policies.
b.	   Ensuring that business operation is aligned with the Bank’s strategies and risk strategy.
c.	   Ensuring that all relevant material risks and emerging risks are adequately identified, assessed and subsequently reported to the Board.
d.	   Ensuring that the Executive Risk Management Committee (ERMC) oversees and advises the Management on the risk-related matters, to support the
      sustainability of the Bank.
98       Alliance Bank Malaysia Berhad (88103-W)
The Bank adopts the model of Three Lines of Defence in managing risks collectively based on their respective role as reflected below:
                        Group Risk Management is responsible for formulating, implementing and reviewing Risk Management frameworks, as well as
                        recommending risk policies, risk appetite parameters, risk methodologies and risk control measures.
                        Group Compliance is responsible for ensuring the Bank’s compliance to applicable laws and regulations; and to minimize the
                        risk of regulatory non-compliance.
                        Shariah Review Team is responsible for ensuring Bank’s compliance to Shariah laws and rulings, and to minimize the risk of
                        Shariah non-compliance.
Governance Structure
Everyone plays a crucial risk management role in the Bank. The chart below illustrates the governance structure and committees responsible for effective
governance and supervision over risk-related functions.
BOARDS
BOARD-LEVEL COMMITTEES
MANAGEMENT-LEVEL CIMMITTEES
The Bank places high priority on the risk management across our three banking entities. The Board is assisted by the GRMC, to provide oversight on
compliance and risk management policies, limits and parameters; as well as to ensure adequate infrastructure are in place for effective compliance and
risk management.
The Board-level GRMC is assisted by the Management-level Executive Risk Management Committee (ERMC). The ERMC represents the central conduit
for several other Management-level risk committees, as depicted above.
Risk Strategy
The Bank establishes appropriate risk governance, processes and controls in order to pursue its strategic business objectives with confidence, to protect
its Balance Sheet and stakeholders’ interest; and to deliver sustainable profitability. While it may not be possible or feasible to eliminate all inherent risks
within the Bank, a set of risk mitigation techniques has been established to reduce the impact of these risks.
Risk Appetite
Risk Appetite describes the high-level risk parameters and thresholds the Bank is willing to assume in pursuit of its strategic business objectives. These
high level thresholds are then cascaded, where appropriate, into more granular limits and targets across the various portfolios and business units.
The Bank strives for balanced, sustainable growth by performing business activities in accordance with approved strategic plans, policies and limits;
balancing between risks and rewards; and protecting the interest of our various stakeholders. These are supported by ensuring strong risk management
practices, active liquidity management and a healthy capital position.
The Bank’s risk management process embeds the Bank’s cultures and practices. It starts with risk identification, followed by risk assessment, risk
mitigation and control, risk monitoring, risk reporting, escalation and disclosure, as illustrated below:
                                                                                                                            3
                       1                                              2
                                                                                                                       MITIGATE &
                    IDENTIFY                                        ASSESS
                                                                                                                        CONTROL
       •	 Identify the various risks inherent            •	 Adopt quantitative and qualitative             •	 Examine various measures to
          to each product or activity.                      approaches to measure and                         mitigate and monitor these risks.
       •	 Identify adverse trends of risk                   assess these risks, in terms of                •	 Implement an appropriate set
          parameters.                                       quantum, impact severity and                      of risk mitigating and control
                                                            occurrence probability.                           measures.
                        6                                              5                                                   4
                    DISCLOSE                                        REPORT                                              MONITOR
       •	 Provide regular risk disclosure to             •	 Present periodic risk reports to               •	 Continuously monitor the identified
          investors and regulators through                  Senior Management and the Board.                  risks and their control in place.
          Pillar 3 disclosure report and                 •	 Highlight new/emerging risk areas              •	 Monitor the potential impact to
          regulatory reports.                               and the controls in place.                        business strategies and propose
                                                                                                              corrective measures, where
                                                                                                              necessary.
Risk Culture & Staff Development                                               project-based assignments; to equip our staff with the right knowledge
                                                                               and skills to carry out their duties properly and professionally. Such
Risk management is not merely confined to inanimate policies, procedures,      training is not merely confined to technical skills training; the Bank
limits and risk models. Effective risk management also requires a strong       devotes much effort towards embedding risk culture and instilling our set
risk culture. Risk culture comprises the set of values and behaviours          of values in our staff, with emphasis on leadership, conduct/ethics and
within the Bank that shapes our day-to-day activities and interactions.        stakeholder-centricity.
Our Board members, senior management and staff are all ambassadors             Talent management and succession planning are also integral for
of the Bank’s risk culture. Hence, leadership, supervision, guidance,          identifying and developing our next generation of supervisors and leaders.
counselling and communication, represent key elements in shaping               Additional leadership and skills competency training and development
and cultivating a desirable risk culture. For example, the Bank convenes       programmes have been designed; and applied to staff with identified
regular staff huddles, which serves as a reminder on the Bank’s vision,        potential.
strategy, key behaviours and brand attributes. For added training effect,
both good and bad examples are highlighted in our case studies.                The Bank employs a carrot-and-stick approach with regard to good vs.
                                                                               bad behaviour. For the former, we provide various benefits, rewards and
Added to this, the Bank applies a variety of approaches, ranging from          incentives. Whereas the latter is subject to the Bank’s disciplinary and
classroom sessions, external courses, on-the-job training and ad hoc           consequence management process.
                                                                                                                        2019 Annual Report        101
Compliance Culture
The compliance culture of the Bank is driven with a strong tone from the top to ingrain the expected values and principles of conduct that shape the
behaviour and attitude of employees at all level of business and activities across the Bank. Compliance culture goes beyond complying with laws, we
expect all staff to conduct their commitments with integrity and business ethics.
The Bank has instilled a compliance culture where the Board, Senior Management and every employee of the Bank are committed to adhere to relevant
regulatory standards. This commitment is clearly demonstrated through the establishment of strong compliance policies and guidelines to ensure that
compliance risks are effectively managed.
The Bank noted a satisfactorily level of increase in compliance awareness among the staff. Among the key initiatives implemented to promote compliance
awareness are:
•	   Encouraging staff to report any situation that exposes the Bank to compliance risk
•	   Raising compliance awareness through team huddles, ethics week, online quiz, establishment of the Compliance Guide and Code of Conduct
•	   Ensuring robust compliance monitoring
•	   Introduction of self-raise concept for risk, control and compliance issues that are tracked at management committee
•	   Enhancement of staffs’ performance scorecard (i.e. KPI) with emphasis on governance and risk control
•	   Compliance-related e-learning modules such as AML/CFT, Code of Conduct and PDPA
The Bank strives to ensure compliance to regulatory requirements and business ethics to maintain high standard of professionalism in business conducts
at all times.
The Risk Management Framework defines the Bank’s key risk activities according to risk categories. To manage risk identified, Framework and Policies
are in place and various risk management techniques and tools are used. The table below provides examples of some of these techniques/tools:
Credit Risk                   The risk of loss due to failure by customers/       •	 Credit risk management framework, strategy, policies &
                              counterparties to fulfil their financial or            procedures
                              contractual obligations, when due.                  •	 Risk Acceptance Criteria
                                                                                  •	 Financing/product programs
                                                                                  •	 Product/portfolio risk limits, triggers and parameters
                                                                                  •	 Credit concentration limits
                                                                                  •	 Credit ratings/scorecards
                                                                                  •	 Credit authorization
                                                                                  •	 Risk dashboards
                                                                                  •	 Early Warning triggers and Watch Lists
                                                                                  •	 Risk-based pricing
                                                                                  •	 Stress tests
                                                                                  •	 Thematic/portfolio reviews
                                                                                  •	 Independent credit reviews
Market Risk                   The risk of loss arising from volatile changes in   •	   Market risk management framework and policies
                              market variables such as interest rates, profit     •	   Risk measurement/valuation tools
                              rates, foreign exchange rates, equity prices and    •	   Product/portfolio risk limits
                              commodity prices.                                   •	   Risk Sensitivity limits and Value-at-Risk limits
                                                                                  •	   Stress testing & simulations
                                                                                  •	   Risk dashboards
Liquidity Risk                •	 The risk of loss resulting from the Bank’s       •	   Liquidity risk management framework and policies
                                 inability to meet its financial obligations,     •	   Liquidity risk limits and triggers
                                 when due.                                        •	   Liquidity stress testing & simulations
                              •	 Risk of incurring losses when attempting to      •	   Contingency funding plan
                                 liquidate assets, due to market disruptions      •	   Deposit concentration monitoring & reporting
                                 and/or illiquid market situations.
102       Alliance Bank Malaysia Berhad (88103-W)
Operational Risk               The risk of loss resulting from failures of          •	   Operational risk management framework and policies
                               processes, people and systems; or from               •	   IT risk management framework and policies
                               external events which are neither                    •	   Risk and Control Self-Assessment
                               market-related nor credit-related.                   •	   Control Self-Assessment
                                                                                    •	   Key Risk Indicators
                                                                                    •	   Loss Event Data collection
                                                                                    •	   Scenario Analysis
                                                                                    •	   Business Continuity Plan/Drills
                                                                                    •	   Risk dashboards
Regulatory                     The risk of loss or imposition of penalties,         •	 Compliance framework, Legal manual and AML/CFT policy
Non-Compliance Risk            fines, or other liabilities arising from breaches    •	 Group-wide education and programme on compliance and risk
                               of applicable laws, regulations, or contractual         awareness
                               obligations.
Shariah                        The risk of loss arising from failure to comply      •	 Shariah governance framework
Non-Compliance Risk            with Shariah rules and principles.                   •	 Shariah non-compliance monitoring and reporting
                                                                                    •	 Independent Shariah compliance reviews
Strategic Risk                 The risk of loss arising from adopting the wrong     •	   Strategic risk management framework
                               business strategy, failure to properly execute       •	   Annual strategy and budget setting exercise
                               business strategies, or failure to effectively       •	   Capital management framework and initiatives
                               respond to changes in the industry/economy.          •	   Stress tests/Reverse stress tests
                                                                                    •	   Strategic project initiatives
                                                                                    •	   Business reviews and production meetings
Reputational Risk              The risk of loss arising from negative perception    •	   Reputational Risk Management Framework
                               by customers, counterparties, shareholders and       •	   Code of Conduct guidelines
                               other relevant key stakeholders.                     •	   Corporate risk rating exercise
                                                                                    •	   Managing investor relations
                                                                                    •	   Corporate Social Responsibility programmes
Model Risk                     The risk of loss arising from inappropriate          •	 Independent Model Validation Framework
                               reliance on risk models.                             •	 Back-testing and independent model validation exercises
EMERGING RISK
The Bank identifies the emerging risks in order to assess risk trends that may have significant impact on the Bank’s business strategies and earnings.
Banks operate under a highly regulated environment, with stringent regulatory and supervisory requirements, particularly in the areas of effective
governance, risk management, liquidity management as well as technology risk. Failure to meet regulatory compliance would attract punitive action,
including monetary fines. The Bank reviews policies, procedures and risk practices periodically to ensure effective compliance with the evolving regulatory
landscape. Furthermore, the Bank monitors industry and regulatory developments in order to identify potential consequential impact to the Bank.
Conduct Risk
In recent years, a greater emphasis has been placed on ensuring that customers are treated fairly. Banks are expected to embed a culture of customer-
centricity; to reduce the risk of wrong-doing arising from conduct risk. Examples of conduct risk, includes the following:
In our context, the Bank continues to emphasize on ethical business and compliance culture. We review our business conduct, activities and governing
policies to ensure compliance with the “spirit of the law”, beyond mere adherence to regulatory requirements.
                                                                                                                             2019 Annual Report         103
Economic Headwinds
Economic headwinds largely attributable to geopolitical and economic developments, may negatively impact the Bank’s earnings. In our effort to
safeguard our shareholders and depositors, the Bank continuously reviews the health of our various financing portfolios; and provide updates to Senior
Management and the Board. In addition, the Bank also reviews and aligns its business strategies to address other challenges faced.
Technology Risk
The emergence of fast-paced digital technologies has paved the way for many organisations to achieve tangible benefits in a short time span. Technology
leveraging on the ubiquitous mobile devices, social media, robotic process automation, and cloud computing has made it possible for the Bank to
introduce fast, simple-to-use and innovative products and services. This inevitably carries other risks associated with the use of such technology.
Cyber-attacks, system disruptions, data breaches and intensified regulatory requirements challenge certain conventions in the way we do business. It
requires a higher level of commitment, greater effort and added investment to offer value-added products and services, while safeguarding the interests
of our customers and stakeholders.
The Bank has put in place a formalized Technology Risk Management Framework that drives our security policies, to ensure that risks arising from the
use of technology are properly identified, assessed, managed and reported. Appropriate controls are in place to ensure confidentiality, integrity, and
availability of information. The Bank also raises staff awareness on technology risks through its continuous education programmes, encompassing
Information Risk and Cyber Security, conducted classroom style and via our e-learning modules. Additionally, reminders on IT-security and Cyber security
safe practices are disseminated periodically to both customers and employees via various communication channels.
In pursuit of delivering business goals, banks are now put in the spotlight on the way businesses are run in tandem with the pursuit of financial goals, with
greater attention focused on the impact to the environment and society at large. The underlying themes/principles shall focus on sustainable business
practices, conservation of scarce resources and generating benefits to society and future generations.
The Bank is developing a robust framework to incorporate the principles of environmental and social responsibility plus good governance across our
various activities.
104       Alliance Bank Malaysia Berhad (88103-W)
The Bank has established an internal policy and procedures on Related Party Transactions (RPTs) and recurrent RPTs to ensure all RPTs are undertaken
on an arm’s length basis and on normal commercial terms not more favourable to the related parties than those generally available to the non-related
parties.
Generally, a comparison of the terms offered by the related party with at least three non-related parties providing similar services/products will be made,
taking into consideration stipulated criteria such as pricing/cost, quality of service/product, level of efficiency, etc. to establish whether the terms offered
by the related party are fair and reasonable and in the commercial interests of the Bank and comparable with those offered by the non-related parties.
The Group Audit Committee reviews all RPTs and Recurrent RPTs where the amounts of consideration in aggregate for a 12-month period equal to or
exceed the minimum threshold set by the Board before recommending to the Board for approval, if thought fit.
Bank Negara Malaysia Guidelines on Credit Transactions and Exposures with Connected Parties (“BNM Guidelines”) outlines standards and guidelines
for banking institutions to extend credit in the ordinary course of business to connected parties which are of good credit standing, while ensuring an
appropriate level of prudence based on sound credit risk management practices.
The Bank has established an internal policy on credit transactions and exposures with connected parties to ensure the connected parties do not
inappropriately benefit from such transactions to the detriment of the Bank, and in compliance with BNM Guidelines.
There were no material contracts (not being contracts entered into in the ordinary course of business) entered into by the Bank and/or its subsidiaries
involving the interests of the Directors, Group Chief Executive Officer and major shareholders, either still subsisting at the end of the financial year or, if
not then subsisting, entered into since the end of the previous financial year.
 FINANCIAL
STATEMENTS
                   CONTENTS
The Companies Act, 2016 requires Directors to prepare financial statements for each financial year, which give a true and fair view of the financial
position as at the end of the financial year and the financial performance for the financial year of the Group and the Bank.
In preparing the financial statements, the Directors are responsible for the adoption of suitable accounting policies that comply with the provisions
of the Companies Act, 2016, the Malaysian Financial Reporting Standards and International Financial Reporting Standards. The Directors are
also responsible to ensure their consistent use in the financial statements, supported where necessary by reasonable and prudent judgments.
The Directors hereby confirm that suitable accounting policies have been consistently applied in the preparation of the financial statements.
The Directors also confirm that the Group and the Bank maintains adequate accounting records and an effective system of internal control to
safeguard the assets of the Group and the Bank and prevent and detect fraud or any other irregularities.
                                                                                                                               2019 Annual Report       107
DIRECTORS’ REPORT
DIRECTORS’ REPORT
The Directors present their report together with the audited financial statements of the Group and of the Bank for the financial year ended 31 March 2019.
PRINCIPAL ACTIVITIES
The Bank is principally engaged in all aspects of banking business and the provision of related financial services.
The principal activities of the subsidiaries are Islamic banking, investment banking including stockbroking services, nominees services, investment
advisory services and related financial services.
There have been no significant changes in the nature of these activities during the financial year.
FINANCIAL RESULTS
                                                                                                                                GROUP                BANK
                                                                                                                                RM’000              RM’000
There were no material transfers to or from reserves or provisions during the financial year other than as disclosed in the financial statements.
DIVIDENDS
The amount of dividends declared and paid by the Group and the Bank since 31 March 2018 were as follows:
RM’000
(i)	    A single tier second interim dividend of 6.8 sen per share, on 1,548,105,929 ordinary shares in respect of the financial year
        ended 31 March 2018, was paid on 28 June 2018.                                                                                          105,271
(ii)	   A single tier first interim dividend of 8.5 sen per share, on 1,548,105,929 ordinary shares in respect of the financial year ending
        31 March 2019, was paid on 28 December 2018.                                                                                            131,589
236,860
Subsequent to the financial year end, on 29 May 2019, the Directors declared a single tier second interim dividend of 8.2 sen per share, on 1,548,105,929
ordinary shares amounting to approximately RM126,945,000 in respect of current financial year. The accompanying financial statements do not reflect
this dividend. The dividend will be accounted for in shareholders’ equity as an appropriation of retained profits in the financial year ending 31 March
2020. The Directors do not propose any final dividend in respect of the financial year ended 31 March 2019.
108      Alliance Bank Malaysia Berhad (88103-W)
Improved Profitability:
For the FYE 31 March 2019 (“FYE2019”), the Group recorded strong financial performance as a result of the successful execution of its Transformation
initiatives to scale up its core businesses in the SME and consumer segments. Net profit after taxation increased by RM44.4 million or 9.0% to RM537.6
million. Return on equity (“ROE”) improved to 9.9% from 9.5% in the previous year.
Net income grew by RM50.1 million or 3.2% to an all-time record high of RM1.62 billion. This was driven by net interest income growth of 8.9% year on
year (“YOY”) from the expansion of total loans and the improved loan mix from better risk adjusted return loans. Net interest margin (“NIM”) improved
by 10bps YOY to 2.50%.
Operating Expenses:
Operating expenses improved by RM19.1 million or 2.4% YOY. Excluding restructuring costs, operating expenses grew 3.1% YOY mainly due to
transformation sales force investment and IT infrastructure costs. The investment of RM32.4 million in transformation sales force has generated revenue
of RM58.7 million in FYE2019. Cost to income ratio (“CIR”) was at 47.8%.
The gross impaired loans ratio improved 31bps to 1.12% from 1.43% in FYE2018. The ongoing regularisation of the residential properties portfolio
through proactive collection efforts and the repayments in the non-residential properties portfolio from several major business accounts, have contributed
to the lower GIL in FYE2019. Loan loss coverage (including Regulatory Reserve) improved to 142.9% from 96.7% in FYE2018.
BUSINESS REVIEW FOR FINANCIAL YEAR ENDED (“FYE”) 31 MARCH 2019 (CONT’D)
Sustainability:
The Group continues to prioritise Economic, Environmental and Social (“EES”) sustainability matters as important components of long-term business
sustainability. We continue to maintain our inclusion in the FTSE4Good Bursa Malaysia Index with improvement in our Environment, Social, Governance
(“ESG”) rating. Our ranking in Minority Shareholders Watch Group (“MSWG”) Corporate Governance & Performance improved to 28th position in November
2017, as compared to 58th position a year ago.
Helping SMEs:
As part of our sustainability efforts, we continue to help businesses especially SMEs, thanks to our SME Banking expansion initiatives. These initiatives
include our collaboration with Credit Guarantee Corporation Malaysia Berhad (“CGC”) to offer a Portfolio Guarantee scheme of RM50 million in November
2018 to assist viable SMEs that may lack the necessary collateral to secure credit facilities. In February 2019, we extended the scheme with an additional
portfolio limit of RM100 million. In addition, the SME Unsecured Express Loan is extended to businesses to finance their general working capital with a
financing limit of up to RM500,000. These initiatives contributed to our SME loans expansion.
The Group’s flagship programme for young businesses, the BizSmart Challenge 2018, has awarded RM1 million in cash and media prizes to its winners.
We have also extended up to RM5 million in unsecured loans to the BizSmart Top 20 finalists to help expand their business. Since the programme’s
inception in 2013, we have received more than 1,300 submissions from SMEs nationwide, signifying its popularity and relevance to the SME business
community. More than 110 young SMEs have been discovered and groomed to achieve greater heights in their businesses, both in Malaysia as well as
abroad.
Alliance@Work addresses business owners’ business needs with its paperless employee onboarding, as well as the mobile banking needs of their
employees and business partners with Cash2Home and mobile banking. Alliance@Work has acquired more than 25,000 local employee CASA accounts
and 1,392 company payroll accounts in FYE2019.
The Group’s businesses segments comprise Consumer Banking, Business Banking, Financial Markets and Stockbroking and Corporate Advisory Services.
Please refer to Note 53 on Segment Information for the composition of each business segment.
Profit before tax within the Consumer Banking segment stood at RM80.5 million, with net income increasing by RM8.4 million or 1.5%, mainly due to
higher net interest income from the success of the AOA segment. Operating expenses grew by RM36.5 million or 11.0% compared to the previous year.
Allowance for expected credit losses for loans, advances and financing increased by RM33.7 million. Segment asset increased by RM0.7 billion or 3.3%.
The Business Banking segment’s profit before tax recorded growth of 14.6% or RM52.3 million to RM409.4 million in FYE2019. Net income improved
by RM42.6 million or 6.3% mainly due to higher net interest income from the successful SME banking expansion and other operating income. Operating
expenses improved by RM14.2 million or 4.6% compared to the previous year. Allowance for expected credit losses for loans, advances and financing
increased by RM4.7 million. Segment asset registered a growth of RM2.0 billion or 11.1%.
Profit before tax in the Financial Markets segment increased by 2.1% or RM4.7 million to RM232.7 million. Net income was higher by RM6.5 million or
2.3%. Operating expenses grew by RM2.8 million or 5.2%. Segment asset was at RM15.3 billion, a reduction of 2.4% compared to the previous year.
The Stockbroking and Corporate Advisory Services segment recorded higher loss before tax by RM32.5 million compared to FYE2018 due to lower
brokerage income and goodwill impairment arising from lower projected cash flows from the reassessment of expected future business performance in
the light of current trading and economic conditions.
110      Alliance Bank Malaysia Berhad (88103-W)
For FY2020, Bank Negara Malaysia (“BNM”) has projected steady Malaysian Gross Domestic Product (GDP) growth at between 4.3% and 4.8% YOY,
compared to 4.7% in 2018. Malaysia’s domestic activity will be negatively affected by the persisting slowdown in global growth, and declining global
trade activity.
Private sector spending will remain the key driver of growth, underpinned by steady private consumption. This will likely be supported by steady labour
market conditions, while private investment is expected to be backed by ongoing and new capital spending in the manufacturing and services sectors,
as well as the repayment of corporate tax refunds.
BNM expects inflation to trend lower between 0.7% and 1.7% in FY2020, due to the impact of tax cost pass-through from a muted Sales and Services
Tax (SST) impact, as well as lower global oil prices that will help reduce domestic fuel prices. On 7 May 2019, BNM announced a cut in Overnight Policy
Rate by 25bps to 3.00%.
On the external sector, gross exports growth is forecasted at 3.4%, compared to a 6.8% in FY2018. This is due to weaker demand from trade partners
and the impact of ongoing trade tensions.
Overall, external risks from global headwinds such as a potential no-deal on trade war negotiations between the US and China; delay in Brexit; and
a potential slowdown of the Chinese economy could be stress points that may dampen external demand for Malaysia’s electrical and electronics
manufacturing, and oil and gas sectors.
For the financial year ending 31 March 2020 (“FYE2020”), the Group will continue to focus on accelerating momentum in our core businesses of AOA
and SME despite the uncertain outlook.
Leveraging on our strong collaborative culture across the Group, we will focus on cross-selling higher value propositions using a targeted and segmented
approach which responds to our customers’ financial needs. In particular, Alliance@Work will continue to contribute to new consumer CASA and work
closely with Group SME, Group Corporate and Commercial, and Branches for acquisition of new company payroll accounts.
Continuing on our digitisation journey, we will modernise and streamline the processes and workflows to bring simple, fast and responsive solutions to
our customers. In Consumer Banking, we will be digitising personal loans application to enable faster loan disbursement. We will continue to accelerate
client acquisition through our innovative proposition such as Alliance ONE Account, Alliance SavePlus, Alliance Cash2Home as well as digital marketing,
multiple referral channels and Alliance@Work.
In SME Banking, we will be piloting a digital onboarding for Alliance BizSmart accounts which will enable same day account opening as well as
introducing the Mobile BizSmart app to enable SMEs to make faster decisions on time sensitive payments. Our goal is to provide a comprehensive
financial advisory and funding support to help SMEs and the community grows to their full potential.
We will also focus on broadening our franchise through strategic ecosystem partnerships. In addition, we will continue to amplify the brand through
various media channel, and increase the weight of digital channels to support our sales and marketing activities throughout the Bank.
Our focus will remain on business owners as our key area of growth, and extending our financial products and services to their stakeholder base of
families, employees, business partners, and retail clients. Underscoring all our efforts is our brand promise to deliver Fast, Simple, Responsive, and
Innovative products and services that are Aligned to Customers’ Needs.
We remain confident that our continued focus on our strategic transformation initiatives will generate positive financial returns in the year ahead, and
expect profitability to improve further.
                                                                                                                             2019 Annual Report          111
The Bank is rated by Rating Agency Malaysia Berhad (“RAM”). Based on RAM’s rating in January 2019, the Bank’s short-term and long-term ratings are
reaffirmed at P1 and A1 respectively. RAM has classified these rating categories as follows:
P1 – Financial institutions in this category have superior capacities for timely payments of obligations.
A1 – 	 Financial institutions rated in this category are adjudged to offer adequate safety for timely payments of financial obligations. This level of rating
       indicates financial institutions with adequate credit profiles, but possess one or more problem areas, giving rise to the possibility of future
       riskiness. Financial institutions rated in this category have generally performed at industry average and are considered to be more vulnerable to
       changes in economic conditions than those rated in the higher categories.
DIRECTORS
The Directors of the Bank in office during the financial year and during the period from the end of the financial year to the date of this report are:
DIRECTORS’ REMUNERATION
Details of Directors’ Remuneration are set out in Note 44 to the financial statements.
DIRECTORS’ BENEFITS
Neither at the end of the financial year, nor at any time during that year, did there subsist any arrangements to which the Bank is a party, whereby the
Directors might acquire benefits by means of the acquisition of shares in, or debentures of, the Bank or any other body corporate.
Since the end of the previous financial year, no Director of the Bank has received or become entitled to receive any benefit (other than benefits shown
under Directors’ Remuneration in Note 44 to the financial statements) by reason of a contract made by the Bank or its subsidiary with the Director or with
a firm of which the Director is a member, or with a company in which the Director has a substantial financial interest.
112        Alliance Bank Malaysia Berhad (88103-W)
DIRECTORS’ INTERESTS
According to the Register of Directors’ shareholdings required to be kept under Section 59 of the Companies Act, 2016, none of the Directors in office
at the end of the financial year had any interest in shares of the Bank or its subsidiaries or its related corporations during the financial year, except as
stated below:
Note:
* Indirect interest in the Bank shares held by virtue of Section 59(11)(c) of the Companies Act 2016.
The Bank has completed the second issuance of Additional Tier 1 Capital Securities (“ATICS”) pursuant to its existing ATICS Programme of up to
RM1.0 billion in nominal value as below:
8 March 2019       RM100.0 million         Perpetual Non-callable Five (5) years 8 March 2024 and thereafter on every 5.95% per annum
                                                                                 distribution payment date
Before the financial statements of the Group and of the Bank were prepared, the Directors took reasonable steps to ascertain that proper action had been
taken in relation to the writing off of bad debts and the making of allowance for doubtful debts and satisfied themselves that all known bad debts had
been written off and adequate allowances have been made for doubtful debts.
At the date of this report, the Directors are not aware of any circumstances which would render the amount written off for bad debts or the amount of
the allowance for doubtful debts in the financial statements of the Group and of the Bank inadequate to any substantial extent.
CURRENT ASSETS
Before the financial statements of the Group and of the Bank were prepared, the Directors took reasonable steps to ascertain that any current assets
which were unlikely to realise their value as shown in the accounting records in the ordinary course of business, had been written down to an amount
which they might be expected so to realise.
At the date of this report, the Directors are not aware of any circumstances which would render the values attributed to the current assets in the financial
statements of the Group and of the Bank misleading.
VALUATION METHOD
At the date of this report, the Directors are not aware of any circumstances which have arisen which would render adherence to the existing method of
valuation of assets or liabilities of the Group and of the Bank misleading or inappropriate.
                                                                                                                                2019 Annual Report         113
(i) 	   any charge on the assets of the Group or of the Bank which has arisen since the end of the financial year which secures the liabilities of any other
        person; or
(ii)	   any contingent liability in respect of the Group or of the Bank which has arisen since the end of the financial year other than in the ordinary course
        of banking business.
No contingent or other liability of the Group or of the Bank has become enforceable, or is likely to become enforceable within the period of twelve months
after the end of the financial year which, in the opinion of the Directors, will or may affect the ability of the Group or of the Bank to meet their obligations
as and when they fall due.
CHANGE OF CIRCUMSTANCES
At the date of this report, the Directors are not aware of any circumstances, not otherwise dealt with in this report or the financial statements of the Group
and of the Bank, which would render any amount stated in the financial statements misleading.
(i)	    the results of the operations of the Group and of the Bank during the financial year were not substantially affected by any item, transaction or event
        of a material and unusual nature; and
(ii)	   there has not arisen in the interval between the end of the financial year and the date of this report any item, transaction or event of a material
        and unusual nature which is likely to affect substantially the results of the operations of the Group and of the Bank for the financial year in which
        this report is made.
SUBSIDIARIES
AUDITORS’ REMUNERATION
Details of auditors’ remuneration are set out in Note 35 to the financial statements.
The significant events during the financial year are disclosed in Note 54 to the financial statements.
SUBSEQUENT EVENTS
There were no material events subsequent to the end of the financial reporting period that require disclosure or adjustment to the financial statements.
114      Alliance Bank Malaysia Berhad (88103-W)
AUDITORS
The auditors, PricewaterhouseCoopers PLT (LLP0014401-LCA & AF1146), have expressed their willingness to accept reappoinment as auditors.
This report was approved by the Board of Directors on 31 May 2019. Signed on behalf of the Board of Directors.
Tan Sri Dato’ Ahmad Bin Mohd Don Kuah Hun Liang
STATEMENT BY DIRECTORS
Pursuant To Section 251(2) of the Companies Act, 2016
We, Tan Sri Dato’ Ahmad Bin Mohd Don and Kuah Hun Liang, being two of the Directors of Alliance Bank Malaysia Berhad, do hereby state that, in the
opinion of the Directors, the accompanying financial statements set out on pages 121 to 284 are drawn up so as to give a true and fair view of the
financial position of the Group and of the Bank as at 31 March 2019 and financial performance of the Group and of the Bank for the financial year ended
31 March 2019 in accordance with the Malaysian Financial Reporting Standards, International Financial Reporting Standards and the requirements of
the Companies Act, 2016 in Malaysia.
Signed on behalf of the Board in accordance with a resolution of the Directors dated 31 May 2019.
Tan Sri Dato' Ahmad Bin Mohd Don Kuah Hun Liang
STATUTORY DECLARATION
Pursuant To Section 251(1) of the Companies Act, 2016
I, Wong Lai Loong, being the officer primarily responsible for the financial management of Alliance Bank Malaysia Berhad, do solemnly and sincerely
declare that the accompanying financial statements set out on pages 121 to 284 are in my opinion correct, and I make this solemn declaration
conscientiously believing the same to be true, and by virtue of the provisions of the Statutory Declarations Act, 1960.
Before me,
M. Sivanason
Commissioner for Oaths
Our opinion
 
In our opinion, the financial statements of Alliance Bank Malaysia Berhad (“the Bank”) and its subsidiaries (“the Group”) give a true and fair view of the
financial position of the Group and of the Bank as at 31 March 2019, and of their financial performance and their cash flows for the year then ended in
accordance with Malaysian Financial Reporting Standards, International Financial Reporting Standards and the requirements of the Companies Act, 2016
in Malaysia.
 
What we have audited
 
We have audited the financial statements of the Group and of the Bank, which comprise the statements of financial position as at 31 March 2019 of the
Group and of the Bank, and the statements of income, statements of comprehensive income, statements of changes in equity and statements of cash
flows of the Group and of the Bank for the year then ended, and notes to the financial statements, including a summary of significant accounting policies,
as set out on pages 121 to 284.
 
Basis for opinion
 
We conducted our audit in accordance with approved standards on auditing in Malaysia and International Standards on Auditing. Our responsibilities
under those standards are further described in the “Auditors’ responsibilities for the audit of the financial statements” section of our report.
 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
 
Independence and other ethical responsibilities
 
We are independent of the Group and of the Bank in accordance with the By-Laws (on Professional Ethics, Conduct and Practice) of the Malaysian
Institute of Accountants (“By-Laws”) and the International Ethics Standards Board for Accountants’ Code of Ethics for Professional Accountants (“IESBA
Code”), and we have fulfilled our other ethical responsibilities in accordance with the By-Laws and the IESBA Code.
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the Group
and of the Bank for the current year. These matters were addressed in the context of our audit of the financial statements of the Group and of the Bank
as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
Key audit matters How our audit addressed the key audit matters
 Refer to accounting policy 2(k)(i) and 2(a)(ii), Note 13 and 36 of the      We obtained an understanding and tested management’s controls over
 Financial Statements of the Group and the Bank.                             identification of loans, advances and financing that have experienced
                                                                             significant increase in credit risk or objective evidence of impairment in
 The Group adopted MFRS 9 “Financial Instruments” with a date of             accordance with the Group’s policy and procedures, and the calculation
 transition of 1 April 2018. MFRS 9 introduces an expected credit loss       of ECL provisions.
 (“ECL”) impairment model, which requires the use of complex models
 and significant assumptions about future economic conditions and credit     We tested a sample of loans, advances and financing and assessed
 behaviour. This is a new and complex accounting standard which has          the reasonableness of management’s judgement that there was no
 required considerable judgement and interpretation in its implementation.   significant increase in credit risk or objective evidence of impairment
                                                                             for these loans.
 In particular, the significant judgements in applying the accounting
 requirements for measuring ECL include the following:                       Where objective evidence of impairment was identified by the Group
                                                                             and impairment loss was individually calculated, we examined both
 • 	Building the appropriate models used to calculate ECL. The models        the quantum and timing of future cash flows used by the Group in the
    are inherently complex and judgement is applied in determining the       impairment loss calculation, challenged the assumptions and compared
    appropriate construct of the model;                                      estimated to external evidence where available. Calculations of the
                                                                             discounted cash flows were also re-performed.
 • 	Identification of loans, advances and financing that have experienced
    a significant increase in credit risk; and                               To determine the appropriateness of models implemented by the Group,
                                                                             we have:
 • 	Assumptions used in the ECL models such as expected future cash
    flows, forward-looking macroeconomic factors and data sets to be         • 	Assessed the methodologies inherent within the ECL models applied
    used as inputs to the models.                                               against the requirements of MFRS 9;
Key audit matters How our audit addressed the key audit matters
  Refer to accounting policy 2(k)(ii)(a), and 2(a)(i), and Note 20 of the    We tested management’s impairment assessment of goodwill as follows:
  Financial Statements of the Group and the Bank.
                                                                             • 	Compared the cash flows projection of each CGU to approved budgets
  Management performed annual impairment review on the goodwill                 and business plans for each CGU.
  balance.
                                                                             • 	Compared historical cash flows projections to actual results of each
                                                                                CGU to assess the reasonableness of forecasting.
  The recoverable amount of each cash generating units (“CGU”) of which
  goodwill has been allocated was determined based on the value-in-use
                                                                             • 	Assessed the reasonableness of the annual growth rates used in the
  method. The value-in-use was determined using cash flow projections
                                                                                cash flow projections of each CGU.
  based on the financial budget and business plans approved by the Board
  of Directors.                                                              • 	Assessed the reasonableness of the applied discount rates by
                                                                                comparing to external and industry information. The applied discount
  In particular, we focused on the following key assumptions that requires      rates reflect the specific risks relating to each CGU where the risk
  significant judgement, for each CGU:                                          associated to each CGU is determined based on the CGU’s business
                                                                                and operating model.
  • 	The annual growth rates in the cash flow projections;
                                                                             • 	Evaluated reasonableness of terminal growth rates used by comparing
  • 	The terminal growth rate; and                                              to Malaysia’s forecasted GDP rate.
Information other than the financial statements and auditors’ report thereon
 
The Directors of the Bank are responsible for the other information. The other information comprises:
Information other than the financial statements and auditors’ report thereon (cont’d)
but does not include the financial statements of the Group and of the Bank and our auditors’ report thereon.
Our opinion on the financial statements of the Group and of the Bank does not cover the other information and we do not express any form of assurance
conclusion thereon.
 
In connection with our audit of the financial statements of the Group and of the Bank, our responsibility is to read the other information and, in doing so,
consider whether the other information is materially inconsistent with the financial statements of the Group and of the Bank or our knowledge obtained
in the audit or otherwise appears to be materially misstated.
 
If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that
fact. We have nothing to report in this regard.
 
Responsibilities of the Directors for the financial statements
 
The Directors of the Bank are responsible for the preparation of the financial statements of the Group and of the Bank that give a true and fair view in
accordance with Malaysian Financial Reporting Standards, International Financial Reporting Standards and the requirements of the Companies Act, 2016
in Malaysia. The Directors are also responsible for such internal control as the Directors determine is necessary to enable the preparation of financial
statements of the Group and of the Bank that are free from material misstatement, whether due to fraud or error.
 
In preparing the financial statements of the Group and of the Bank, the Directors are responsible for assessing the Group’s and the Bank’s ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the
Directors either intend to liquidate the Group or the Bank or to cease operations, or have no realistic alternative but to do so.
As part of an audit in accordance with approved standards on auditing in Malaysia and International Standards on Auditing, we exercise professional
judgement and maintain professional scepticism throughout the audit. We also:
(a)	   Identify and assess the risks of material misstatement of the financial statements of the Group and of the Bank, whether due to fraud or error,
       design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for
       our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve
       collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
(b)	   Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but
       not for the purpose of expressing an opinion on the effectiveness of the Group’s and the Bank’s internal control.
(c)	   Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the
       Directors.
120       Alliance Bank Malaysia Berhad (88103-W)
(d)	   Conclude on the appropriateness of the Directors’ use of the going concern basis of accounting and, based on the audit evidence obtained,
       whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s or the Bank’s ability to continue
       as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditors’ report to the related
       disclosures in the financial statements of the Group and of the Bank or, if such disclosures are inadequate, to modify our opinion. Our conclusions
       are based on the audit evidence obtained up to the date of our auditors’ report. However, future events or conditions may cause the Group or the
       Bank to cease to continue as a going concern.
(e)	   Evaluate the overall presentation, structure and content of the financial statements of the Group and of the Bank, including the disclosures, and
       whether the financial statements of the Group and of the Bank represent the underlying transactions and events in a manner that achieves fair
       presentation.
(f)	   Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an
       opinion on the financial statements of the Group. We are responsible for the direction, supervision and performance of the group audit. We remain
       solely responsible for our audit opinion.
We communicate with the Directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including
any significant deficiencies in internal control that we identify during our audit.
 
We also provide the Directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate
with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.
 
From the matters communicated with the Directors, we determine those matters that were of most significance in the audit of the financial statements
of the Group and of the Bank for the current year and are therefore the key audit matters. We describe these matters in our auditors’ report unless
law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be
communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of
such communication.
OTHER MATTERS
 
This report is made solely to the members of the Bank, as a body, in accordance with Section 266 of the Companies Act, 2016 in Malaysia and for no
other purpose. We do not assume responsibility to any other person for the content of this report.
Kuala Lumpur
31 May 2019
                                                                                                            2019 Annual Report       121
                                                                                      GROUP                        BANK
                                                                                    2019           2018         2019               2018
                                                                        Note      RM’000         RM’000       RM’000             RM’000
ASSETS
Cash and short-term funds                                                3      1,804,734      2,768,758    1,571,995       1,715,961
Deposits and placements with banks and other financial
   institutions                                                          4           500         77,283            -             77,283
Amounts due from clients and brokers                                     5        77,008        101,305            -                  -
Financial assets at fair value through profit or loss                    6       230,440              -      169,656                  -
Financial investments at fair value through other comprehensive
   income                                                                7      9,478,462              -    6,852,866              -
Financial investments at amortised cost                                  8        235,720              -      311,930              -
Financial assets held-for-trading                                        9              -         63,750            -         48,771
Financial investments available-for-sale                                10              -      8,505,189            -      6,406,448
Financial investments held-to-maturity                                  11              -        293,612            -        344,703
Derivative financial assets                                             12         55,442         84,455       55,442         84,455
Loans, advances and financing                                           13     42,320,301     39,989,515   32,622,976     31,546,564
Other assets                                                            14        199,138        141,949      320,794        176,948
Tax recoverable                                                                    20,282          2,004        5,501              -
Statutory deposits                                                      15      1,521,592      1,408,316    1,142,108      1,092,566
Investments in subsidiaries                                             16              -              -      989,102        989,102
Investment in joint venture                                             17            802            693            -              -
Property, plant and equipment                                           18         70,497         69,373       69,178         67,834
Deferred tax assets                                                     19         72,972         22,664       50,116          9,223
Intangible assets                                                       20        432,961        409,402      323,804        292,981
TOTAL ASSETS                                                                   56,520,851     53,938,268   44,485,468     42,852,839
STATEMENTS OF INCOME
for the financial year ended 31 March 2019
                                                                                      GROUP                        BANK
                                                                                  2019           2018         2019           2018
                                                                   Note         RM’000         RM’000       RM’000         RM’000
                                                                                   GROUP                     BANK
                                                                                2019         2018        2019                2018
                                                                     Note     RM’000       RM’000      RM’000              RM’000
Net profit for the financial year                                             537,597      493,228     485,952         426,910
Other comprehensive income:
  Items that may be reclassified subsequently to profit or loss:
  Revaluation reserve on financial investments at fair value
    through other comprehensive income
     -	 Net gain from change in fair values                                    84,754            -      38,489                   -
     -	 Realised gain transferred to statement of income on
     		 disposal                                                               (2,684)           -      (2,119)                  -
     -	 Transfer to deferred tax                                              (19,697)           -      (8,729)                  -
     -	 Changes in expected credit losses                                        (783)           -        (624)                  -
                                                                               61,590            -      27,017                   -
At 1 April 2018
  As previously stated              1,548,106         186,064          100,150               -          114,987     3,510,283    5,459,590
  Effects of adoption of
     MFRS 9                                  -         (17,330)               -        16,923           (114,987)     41,819       (73,575)
  Effects of adoption of
     MFRS 15                                 -               -                -              -                 -      (15,500)     (15,500)
  As restated                       1,548,106         168,734          100,150         16,923                  -    3,536,602    5,370,515
Net profit for the financial year            -               -                -              -                 -     537,597      537,597
Other comprehensive income                   -               -                -        61,590                  -            -      61,590
Total comprehensive income                   -               -                -        61,590                  -     537,597      599,187
Transfer to regulatory reserves              -           9,663                -              -                 -       (9,663)           -
Dividends paid to shareholders
  [Note 41]                                  -               -                -              -                 -    (236,860)    (236,860)
At 31 March 2019                    1,548,106         178,397          100,150         78,513                  -    3,827,676    5,732,842
At 1 April 2017
   As previously stated                          796,517        401,517       1,223,525       157,900       10,018        99,268          6,062             -            -    2,306,158    5,000,965
   Effects of group reorganisation               751,589       (401,517)              -             -       79,992             -         (6,062)        6,444      (73,837)    (243,376)     113,233
   As restated                                 1,548,106              -       1,223,525       157,900       90,010        99,268              -         6,444      (73,837)   2,062,782    5,114,198
Net profit for the financial year                      -              -               -             -            -             -              -             -            -      493,228      493,228
Other comprehensive income                             -              -               -             -            -        15,719              -             -            -            -       15,719
Total comprehensive income                             -              -               -             -            -        15,719              -             -            -      493,228      508,947
Share-based payment under ESS                          -              -               -             -            -             -              -           204            -            -          204
ESS on shares lapsed:
   -	 employees of subsidiaries                         -             -                -             -            -             -             -          (157)           -          157            -
   -	 bank employees                                    -             -                -             -            -             -             -        (1,037)           -        1,037            -
ESS shares grant vested to:
   -	 employees of subsidiaries                         -             -                -             -            -             -             -          (488)        488             -            -
   -	 employees of joint ventures                       -             -                -             -            -             -             -          (111)        111             -            -
   -	 bank employees                                    -             -                -             -            -             -             -        (3,099)      3,099             -            -
ESS shares option exercised by:
   -	 employees of subsidiaries                         -             -                -             -            -             -             -           (22)         22             -            -
   -	 bank employees                                    -             -                -             -            -             -             -           (96)         96             -            -
Proceeds from share options exercised                   -             -                -             -            -             -             -             -       4,032             -        4,032
Transfer of ESS recharged
   difference on shares vested                          -             -                -            -            -              -             -        (1,638)          -         1,638            -
Disposal of ESS share                                   -             -                -            -            -              -             -             -      65,989             -       65,989
Gain from disposal of ESS share                         -             -                -            -            -              -             -             -           -        11,247       11,247
Transfer (from)/to reserves                             -             -       (1,223,525)      28,164       10,140              -             -             -           -     1,185,221            -
Dividends paid to shareholders [Note 41]                -             -                -            -            -              -             -             -           -      (247,697)    (247,697)
Dividends added back for shares held in ESS
   trust                                                -             -                -             -            -            -              -             -            -        2,670       2,670
At 31 March 2018                               1,548,106              -                -      186,064      100,150      114,987               -             -            -    3,510,283    5,459,590
                                                                                                                                                                                                        2019 Annual Report
                                                                                                                                                                                                        125
                                                                                                                                                                       Distributable
                                                                                                      Non-distributable reserves
                                                                                                                                                                           reserves
                                                                                                                                                             Equity
                                                                                                                                                        contribution
                                                                                                                                                        from former
                                                             Ordinary            Share    Statutory   Regulatory        Capital       FVOCI Revaluation     holding        Retained      Total
                                                               shares         premium       reserve     reserves       reserve     reserves    reserves   company            profits    equity
BANK                                                          RM’000           RM’000       RM’000       RM’000        RM’000       RM’000      RM’000      RM’000          RM’000     RM’000
At 1 April 2018
                                                                                                                                                                                                  Alliance Bank Malaysia Berhad (88103-W)
At 1 April 2017                                              796,517           401,517     835,401       144,349            -            -      64,916        5,523       2,115,505 4,363,728
Net profit for the financial year                                  -                 -           -             -            -            -           -            -         426,910   426,910
Other comprehensive income                                         -                 -           -             -            -            -       9,991            -               -      9,991
Total comprehensive income                                         -                 -           -             -            -            -       9,991            -         426,910   436,901
Issuance of shares to former holding company                 100,000                 -           -             -            -            -           -            -               -   100,000
Bonus issue                                                  651,589          (401,517)          -             -            -            -           -            -        (250,072)         -
Acquisition of subsidiary under group reorganisation               -                 -           -             -       95,515            -           -            -               -    95,515
Share-based payment under ESS                                      -                 -           -             -            -            -           -          188               -        188
Payment for ESS recharged from former holding company              -                 -           -             -            -            -           -       (3,195)              -     (3,195)
Transfer of ESS recharged difference on shares vested              -                 -           -             -            -            -           -       (1,479)          1,479          -
ESS on share options lapsed                                        -                 -           -             -            -            -           -       (1,037)          1,037          -
Transfer (to)/from retained profits                                -                 -    (835,401)       15,680            -            -           -            -         819,721          -
Dividends paid [Note 41]                                           -                 -           -             -            -            -           -            -        (248,438) (248,438)
At 31 March 2018                                           1,548,106                 -           -       160,029       95,515            -      74,907            -       2,866,142 4,744,699
                                                                                    GROUP                      BANK
                                                                                 2019         2018         2019                2018
                                                                               RM’000       RM’000       RM’000              RM’000
                                                                                       GROUP                          BANK
                                                                                   2019            2018          2019            2018
                                                                                 RM’000          RM’000        RM’000          RM’000
Cash flow from operating activities brought forward                              647,687         572,642       434,787         394,428
Net gain from sale of financial assets held-for-trading                                 -            (761)            -            (761)
Net gain from sale of financial investments available-for-sale                          -         (21,863)            -         (21,331)
Unrealised gain arising from financial assets at fair value through
   profit or loss                                                                (12,092)               -        (8,248)              -
Unrealised (gain)/loss arising from derivative instruments                       (18,276)        113,094       (18,276)        113,094
Unrealised loss/(gain) arising from financial liabilities designated at fair
  value through profit or loss                                                    12,809          (25,555)      12,809          (25,555)
Unrealised gain arising from financial assets held-for-trading                          -          (5,813)            -          (5,298)
Share options/grants under Employees’ Share Scheme                                      -            189              -            191
Share of results of joint venture                                                   (109)             (43)            -               -
Zakat                                                                                590             150              -               -
Cash flow from operating activities before working capital changes               630,609         632,040       421,072         454,768
Changes in working capital:
Deposits from customers                                                        2,277,172       (1,705,260)   1,474,492       (2,604,131)
Deposits and placements of banks and other financial institutions                (15,163)         10,967       (94,403)       (210,491)
Other liabilities                                                                258,213          55,187       208,529          86,271
Deposits and placements with banks and other financial institutions               76,783          (77,283)      77,283          (77,283)
Financial liabilities designated at fair value through profit or loss             83,376         305,059        83,376         305,059
Financial assets held-for-trading                                                       -        272,407              -        211,887
Financial assets at fair value through profit or loss                             16,668                -       10,827                -
Loans, advances and financing                                                  (2,801,062)     (1,103,401)   (1,400,892)      (229,360)
Other assets                                                                     (60,506)            662      (146,823)         (38,666)
Amounts due from clients and brokers                                                 358          17,749              -               -
Statutory deposits                                                              (113,276)         29,128       (49,542)         36,800
Cash generated from/(used in) operating activities                               353,172       (1,562,745)     583,919       (2,065,146)
Taxation paid                                                                   (219,123)       (196,351)     (167,520)       (159,931)
Zakat paid                                                                          (156)            (104)            -               -
Net cash generated from/(used in) operating activities                           133,893       (1,759,200)     416,399       (2,225,077)
                                                                                                            2019 Annual Report        129
                                                                                       GROUP                       BANK
                                                                                   2019           2018         2019                2018
                                                                                 RM’000         RM’000       RM’000              RM’000
Dividend from financial assets at fair value through profit or loss                1,299               -         749                   -
Dividends from financial investments available-for-sale                                 -          1,861           -              1,311
Dividends from subsidiaries                                                             -              -      80,154             33,913
Capital injection into subsidiaries                                                     -              -           -                (537)
Interest received from financial assets at fair value through profit or loss       1,547               -       1,547                   -
Interest received from financial investments at fair value through other
   comprehensive income                                                          239,129               -     241,980                   -
Interest received from financial investments at amortised costs                   13,071               -      17,362                   -
Interest received from financial investments assets held-for-trading                    -          5,677           -              5,102
Interest received from financial investments available-for-sale                         -       260,342            -         257,081
Interest received from financial investments held-to-maturity                           -        20,760            -             18,934
Net interest expense for derivative instruments                                  (49,852)        (38,501)    (49,852)            (38,501)
Purchase of property, plant and equipment                                        (24,560)        (16,670)    (24,122)            (16,291)
Purchase of computer software                                                    (64,327)        (56,574)    (61,664)            (55,300)
Proceeds from redemption/disposal of financial investment at amortised
  cost (net of purchase)                                                         368,791               -     302,126                   -
Proceeds from redemption/disposal financial investments at fair value
  through other comprehensive income (net of purchase)                         (1,041,224)             -    (526,693)                  -
Proceeds from redemption/disposal of financial investments held-to-
  maturity (net of purchase)                                                            -       699,136            -         389,106
Proceeds from redemption/disposal of financial investments
  available-for-sale (net of purchase)                                                  -      1,782,543           -        1,728,991
Proceeds from disposal of property, plant and equipment                               69             56           69                 16
Net cash (used in)/generated from investing activities                          (556,057)      2,658,630     (18,344)       2,323,825
                                                                                  GROUP                       BANK
                                                                              2019           2018         2019          2018
                                                                            RM'000         RM'000       RM'000        RM'000
Cash flow from financing activities brought forward                        (341,856)       (338,408)   (342,010)      (342,481)
(Repayment of)/proceeds from recourse obligations on loans and financing
  sold to Cagamas                                                          (300,004)       599,998     (300,011)       99,993
Settlement on other borrowings                                                     -         (5,000)           -        (5,000)
Proceeds from issuance of subordinated notes                                100,000        150,000      100,000       150,000
Proceeds from ESS exercised by employees/joint venture                             -          4,150            -             -
Proceeds from disposal of share held in trust                                      -        77,236             -             -
Payment for ESS recharged from former parent                                       -              -            -        (3,195)
Subscription of shares from former holding company                                 -              -            -      100,000
Transaction costs paid on issuance of subordinated notes                           -           (427)           -          (721)
Net cash (used in)/generated from financing activities                     (541,860)       487,549     (542,021)        (1,404)
NET CHANGE IN CASH AND CASH EQUIVALENTS                                    (964,024)      1,386,979    (143,966)       97,344
CASH AND CASH EQUIVALENTS AT BEGINNING OF FINANCIAL YEAR                   2,768,758      1,381,779    1,715,961     1,618,617
CASH AND CASH EQUIVALENTS AT END OF FINANCIAL YEAR                         1,804,734      2,768,758    1,571,995     1,715,961
A reconciliation of liabilities from financing activities to the statement of financial position and statement of cash flows as follows:
                                                                                                           Recourse
                                                                                                     obligations on
                                                                                                          loans and
                                                                                                           financing
                                                                                                              sold to     Subordinated            Other
                                                                                                           Cagamas          obligations      borrowings
GROUP                                                                                                        RM’000             RM’000           RM’000
                                                                                                           Recourse
                                                                                                     obligations on
                                                                                                          loans and
                                                                                                           financing
                                                                                                              sold to     Subordinated            Other
                                                                                                           Cagamas          obligations      borrowings
BANK                                                                                                         RM’000             RM’000           RM’000
The Bank is principally engaged in all aspects of banking business and the provision of related financial services.
	     The principal activities of the subsidiaries are Islamic banking, investment banking including stockbroking services, nominees services, investment
      advisory services and related financial services.
	     The Bank is a public limited liability company, incorporated and domiciled in Malaysia. The registered office is located at 3rd Floor,
      Menara Multi-Purpose, Capital Square, No 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia.
The financial statements were authorised for issue by the Board of Directors in accordance with a resolution of the Directors on 31 May 2019.
      	      The financial statements of the Group and the Bank have been prepared in accordance with the Malaysian Financial Reporting Standards
             (“MFRS”), International Financial Reporting Standards and the requirements of the Companies Act, 2016 in Malaysia.
      	      The financial statements of the Group and the Bank have been prepared under the historical cost convention, as modified by the financial
             investments at fair value through other comprehensive income and financial assets/liabilities (including derivative instruments) at fair value
             through profit or loss.
      	      The financial statements incorporate all activities relating to the Islamic banking business which have been undertaken by the Group.
             Islamic banking business refers generally to the acceptance of deposits and granting of financing under the Shariah principles.
      	      The financial statements are presented in Ringgit Malaysia (“RM”) and all numbers are rounded to the nearest thousand (RM’000), unless
             otherwise stated.
      	      The preparation of the financial statements in conformity with MFRS requires the use of certain critical accounting estimates and
             assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the
             financial statements, and the reported amounts of revenues and expenses during the reported period. It also requires Directors to exercise
             their judgment in the process of applying the Group’s and the Bank’s accounting policies. Although these estimates and judgment are based
             on the Directors’ best knowledge of current events and actions, actual results may differ.
      	      The areas involving a higher degree of judgment or complexity, or areas where assumptions and estimates are significant to the financial
             statements are described in the following notes:
             (i)	   Annual testing for impairment of goodwill (Note 20) – the measurement of the recoverable amount of cash-generating units are
                    determined based on the value-in-use method, which requires the use of estimates for cash flow projections approved by the Board
                    of Directors covering a 4-year period, estimated growth rates for cash flows beyond the fourth year are extrapolated in perpetuity
                    and discount rates are applied to the cash flow projections.
                                                                                                                            2019 Annual Report         133
      	      The areas involving a higher degree of judgment or complexity, or areas where assumptions and estimates are significant to the financial
             statements are described in the following notes: (cont’d)
             (ii)	   The measurement of allowance for expected credit losses for financial assets measured at amortised cost and at fair value through
                     comprehensive income is an area that requires the use of significant assumptions about future economic conditions and credit
                     behaviour.
              
             	       The allowance for expected credit losses are recognised using forward-looking information including macroeconomic factors. By using
                     forward-looking information will increase the level of judgement as to how changes in these macroeconomic factors will affect allowance
                     for credit losses. The methodology and assumptions including any forecasts of future economic conditions are reviewed regularly.
Some of the areas of significant judgements involved in the measurement of ECL are detailed as follows:
The sensitivity effect on the macroeconomic factor is further disclosed in Note 45.
      	      The new accounting standards, amendments and improvements to published standards and interpretations that are effective for the Group
             and the Bank for the financial year beginning on 1 April 2018 are as follows:
      	      The adoption of the above standards, amendments to published standards and interpretation to existing standards did not have any
             significant impact on the financial statements of the Group and the Bank other than the adoption of MFRS 9 and MFRS 15, which resulted
             in changes in accounting policies.
      	      The Group and the Bank have applied MFRS 9 retrospectively with the date of initial application of 1 April 2018. In accordance with the
             transitional provisions provided in MFRS 9, comparative information for 31 March 2018 was not restated and continued to be reported
             under the previous accounting policies governed under MFRS 139. The cumulative effects of initially applying MFRS 9 were recognised as
             an adjustment to the opening balance of retained profits as at 1 April 2019.
      	      The Group and the Bank have applied MFRS 15 with the date of initial application of 1 April 2018 by using the modified
             retrospective transition method. Under the modified retrospective transition method, the Group and the Bank apply the new standards
             retrospectively only to contracts that are not completed contracts at the date of initial application. Accordingly, the 31 March 2018
             comparative information was not restated and the cumulative effects of initial application of MFRS 15 were recognised as an adjustment
             to the opening balance of retained profits as at 1 April 2018. The comparative information continued to be reported under the previous
             accounting policies governed under MFRS 118 and MFRS 111.
      	      The detailed impact of change in accounting policies are set out in Note 56.
134       Alliance Bank Malaysia Berhad (88103-W)
      	      Standards, amendments to published standards and interpretations to existing standards that are applicable to the Group and
             the Bank but not yet effective
The Group and the Bank will apply the new standards, amendments to standards and interpretations in the following period:
(a) MFRS 16 “Leases” supersedes MFRS 117 “Leases” and the related interpretations.
             	      Under MFRS 16, a lease is a contract (or part of a contract) that conveys the right to control the use of an identified asset for a period
                    of time in exchange for consideration.
              
             	      MFRS 16 eliminates the classification of leases by the lessee as either finance leases (on balance sheet) or operating leases (off
                    balance sheet). MFRS 16 requires a lessee to recognise a “right-of-use” of the underlying asset and a lease liability reflecting future
                    lease payments for most leases.
              
             	      The right-of-use asset is depreciated in accordance with the principle in MFRS 116 “Property, Plant and Equipment” and the lease
                    liability is accreted over time with interest expense recognised in the income statement.
              
             	      For lessors, MFRS 16 retains most of the requirements in MFRS 117. Lessors continue to classify all leases as either operating
                    leases or finance leases and account for them differently.
             	      The Group and the Bank have set up a project team which has reviewed all of the leasing arrangements over the last year in light
                    of the new lease accounting rules in MFRS 16. The standard will affect primarily the accounting for the Group’s and the Bank’s
                    operating leases.
              
             	      The Group and the Bank will apply the standard from its mandatory adoption date of 1 April 2019. The Group and the Bank intend
                    to apply the simplified transition approach and will not restate comparative amounts for the year prior to first adoption. Right-of-use
                    assets will be measured on transition as if the new rules had always been applied.
              
             	      The Group and the Bank are now progressing to finalise the right-of-use assets and the lease liability and will complete this prior to
                    releasing the interim results for the financial period ending 30 June 2019.
             (b)	   Amendments to MFRS 9 “Prepayment features with negative compensation” allow companies to measure some prepayable
                    financial assets with negative compensation at amortised cost. Negative compensation arises where the contractual terms permit
                    the borrower to prepay the instrument before its contractual maturity, but the prepayment amount could be less than the unpaid
                    amounts of principal and interest. To qualify for amortised cost measurement, the negative compensation must be reasonable
                    compensation for early termination of the contract, and the asset must be held within a ‘held to collect’ business model.
      	      Standards, amendments to published standards and interpretations to existing standards that are applicable to the Group and
             the Bank but not yet effective (cont’d)
The Group and the Bank will apply the new standards, amendments to standards and interpretations in the following period: (cont’d)
             (c)	   Amendments to MFRS 128 “Long-term Interest in Associates and Joint Ventures” clarify that an entity should apply MFRS 9
                    “Financial Instruments” (including the impairment requirements) to long-term interests in an associate or joint venture, which are
                    in substance form part of the entity’s net investment, for which settlement is neither planned nor likely to occur in the foreseeable
                    future.
In addition, such long-term interest are subject to loss allocation and impairment requirements in MFRS 128.
                    •	     Amendments to MFRS 3 “Business Combinations” clarify that when a party obtains control of a business that is a joint
                           operation, the acquirer should account the transaction as a business combination achieved in stages. Accordingly it should
                           remeasure its previously held interest in the joint operation (rights to the assets and obligations for the liabilities) at fair value
                           on the acquisition date.
                    •	     Amendments to MFRS 11 “Joint Arrangements” clarify that when a party obtains joint control of a business that is a joint
                           operation, the party should not remeasure its previously held interest in the joint operation.
                    •	     Amendments to MFRS 112 “Income Taxes” clarify that where income tax consequences of dividends on financial instruments
                           classified as equity is recognised (either in profit or loss, other comprehensive income or equity) depends on where the past
                           transactions that generated distributable profits were recognised. Accordingly, the tax consequences are recognised in profit
                           or loss when an entity determines payments on such instruments are distribution of profits (that is, dividends). Tax on dividend
                           should not be recognised in equity merely on the basis that it is related to a distribution to owners.
                    •	     Amendments to MFRS 123 “Borrowing Costs” clarify that if a specific borrowing remains outstanding after the related
                           qualifying asset is ready for its intended use or sale, it becomes part of general borrowings.
             (e)	   IC Interpretation 23 “Uncertainty over Income Tax Treatments” (effective 1 January 2019) provides guidance on how to recognise
                    and measure deferred and current income tax assets and liabilities where there is uncertainty over a tax treatment.
              
             	      If an entity concludes that it is not probable that the tax treatment will be accepted by the tax authority, the effect of the tax
                    uncertainty should be included in the period when such determination is made. An entity shall measure the effect of uncertainty
                    using the method which best predicts the resolution of the uncertainty.
              
             	      IC Interpretation 23 will be applied retrospectively.
      	      The above standards, amendments to published standards and interpretations to existing standards are not anticipated to have any
             significant impact on the financial statements of the Group and the Bank in the year of initial application.
136       Alliance Bank Malaysia Berhad (88103-W)
      	      Standards, amendments to published standards and interpretations to existing standards that are applicable to the Group and
             the Bank but not yet effective (cont’d)
The Group and the Bank will apply the new standards, amendments to standards and interpretations in the following period: (cont’d)
      	      Amendments to MFRS 3 “Definition of a Business” revise the definition of a business. To be considered a business, an acquisition would
             have to include an input and a substantive process that together significantly contribute to the ability to create outputs.
       
      	      The amendments provide guidance to determine whether an input and a substantive process are present, including situation where an
             acquisition does not have outputs. To be a business without outputs, there will now need to be an organised workforce. It is also no longer
             necessary to assess whether market participants are capable of replacing missing elements or integrating the acquired activities and
             assets.
       
      	      In addition, the revised definition of the term ‘outputs’ is narrower, focusses on goods or services provided to customers, generating
             investment returns and other income but excludes returns in the form of cost savings.
       
      	      The amendments introduce an optional simplified assessment known as ‘concentration test’ that, if met, eliminates the need for further
             assessment. Under this concentration test, if substantially all of the fair value of gross assets acquired is concentrated in a single identifiable
             asset (or a group of similar assets), the assets acquired would not represent a business.
       
      	      The amendments shall be applied prospectively.
(i) Subsidiaries
             	      Subsidiaries are all entities (including structured entities) over which the Group has control. The Group controls an entity when the
                    Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns
                    through its power to direct the relevant activities of the entity. Subsidiaries are fully consolidated from the date on which control is
                    transferred to the Group. They are deconsolidated from the date that control ceases.
             	      The consolidated financial statements comprise the financial statements of the Bank and its subsidiaries as at the end of the
                    reporting period. The financial statements of the subsidiaries are prepared for the same reporting date as the Bank.
             	      Subsidiaries are consolidated using the acquisition method of accounting. The consideration transferred includes the fair value of
                    any asset or liability resulting from a contingent consideration arrangement and fair value of any pre-existing equity interest in the
                    subsidiary. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are with limited
                    exceptions, measured initially at their fair values at the acquisition date. The Group recognises any non-controlling interest in the
                    acquiree on an acquisition-by-acquisition basis, either at fair value or at the non-controlling interest’s proportionate share of the
                    recognised amounts of acquiree’s identifiable net assets. Acquisition-related costs are expensed as incurred.
                                                                                                                              2019 Annual Report         137
             	       The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree and the acquisition-date
                     fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired is recognised
                     as goodwill (Note 2(d)(i)). If the total of consideration transferred, non-controlling interest recognised and previously held interest
                     measured is less than the fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, the difference is
                     recognised directly in the statement of income.
             	       If the business combination is achieved in stages, the carrying value of the acquirer’s previously held equity interest in the acquiree
                     is remeasured to fair value at the acquisition date, any gains or losses arising from such re-measurement are recognised in
                     statement of income.
             	       Any contingent consideration to be transferred by the Group is recognised at fair value at the acquisition date. Subsequent changes
                     to the fair value of the contingent consideration that is deemed to be an asset or liability is recognised in accordance with MFRS 9
                     in statement of income. Contingent consideration that is classified as equity is not remeasured, and its subsequent settlement is
                     accounted for within equity.
             	       In a group reorganisation, the assets and liabilities of the acquired entity are included in the consolidated financial statements of the
                     Group at their existing carrying amounts without fair value uplift. The difference between the consideration given and the aggregate
                     carrying amounts of the assets and liabilities (as of the date of the transaction) is recognised in equity. No goodwill is recognised.
                     The acquired entity’s assets and liabilities are incorporated in the consolidated financial statements of the Group as if the entity had
                     always been, prior to the group reorganisation.
             	       Intercompany transactions, balances and unrealised gains on transactions between Group companies are eliminated. Unrealised
                     losses are also eliminated unless the transaction provides evidence of an impairment of the transfer assets. Accounting policies of
                     subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group.
             	       Transactions with non-controlling interests that do not result in loss of control are accounted for as transactions with equity owners
                     of the Group. A change in ownership interest results in an adjustment between the carrying amounts of the controlling and non-
                     controlling interests to reflect their relative interests in the subsidiary. Any difference between the amount of the adjustment to
                     non-controlling interests and any consideration paid or received is recognised in equity attributable to owners of the Group.
             	       When the Group ceases to consolidate because of a loss of control, any retained interest in the entity is remeasured to its fair value
                     with the change in carrying amount recognised in statement of income. This fair value becomes the initial carrying amount for
                     the purposes of subsequently accounting for the retained interest as an associate, joint venture or financial asset. In addition, any
                     amounts previously recognised in other comprehensive income in respect of that entity are accounted for as if the Group had directly
                     disposed of the related assets or liabilities. This may mean that amounts previously recognised in other comprehensive income are
                     reclassified to profit or loss.
             	       Gains or losses on the disposal of subsidiaries include the carrying amount of goodwill relating to the subsidiaries sold.
138      Alliance Bank Malaysia Berhad (88103-W)
(iv) Associates
             	      Associates are all entities over which the Group has significant influence, but not control or joint control, generally accompanying a
                    shareholding of between 20% and 50% of voting rights. Significant influence is the power to participate in financial and operating
                    policy decisions of associates but not power to exercise control over those policies.
             	      Investments in associates are accounted for using the equity method of accounting. Under the equity method, the investment in
                    an associate is initially recognised at cost, and adjusted thereafter to recognise the Group’s share of the post-acquisition profits or
                    losses of the associate in profit or loss, and the Group’s share of movements in other comprehensive income of the associate in other
                    comprehensive income. Dividends received or receivable from an associate are recognised as a reduction in the carrying amount
                    of the investment. When the Group’s share of losses in an associate equals or exceeds its interests in the associate, including any
                    long-term interests that, in substance, form part of the Group’s net investment in the associate, the Group does not recognise further
                    losses, unless it has incurred legal or constructive obligations or made payments on behalf of the associate. The Group’s investment
                    in associates includes goodwill identified on acquisition.
             	      The Group determines at each reporting date whether there is any objective evidence that the investment in the associate is
                    impaired. An impairment loss is recognised for the amount by which the carrying amount of the associate exceeds its recoverable
                    amount.
             	      Profits and losses resulting from upstream and downstream transactions between the Group and its associate are recognised in the
                    Group’s financial statements only to the extent of unrelated investor’s interests in the associates. Unrealised gains on transactions
                    between the Group and its associates are eliminated to the extent of the Group’s interest in the associates, unrealised losses are
                    also eliminated unless the transaction provides evidence on impairment of the asset transferred. Where necessary, in applying the
                    equity method, adjustments are made to the financial statements of associates to ensure consistency of accounting policies with
                    those of the Group.
             	      When the Group ceases to equity account its associate because of a loss of significant influence, any retained interest in the
                    entity is remeasured to its fair value with the change in carrying amount recognised in profit or loss. This fair value becomes the
                    initial carrying amount for the purposes of subsequently accounting for the retained interest as a financial asset. In addition, any
                    amount previously recognised in other comprehensive income in respect of the entity is accounted for as if the Group had directly
                    disposed of the related assets or liabilities. This may mean that amounts previously recognised in other comprehensive income are
                    reclassified to profit or loss.
             	      If the ownership interest in an associate is reduced but significant influence is retained, only a proportionate share of the amounts
                    previously recognised in other comprehensive income is reclassified to profit or loss where appropriate.
Dilution gains and losses arising in investments in associates are recognised in the statements of income.
             	      A joint arrangement is an arrangement of which there is contractually agreed sharing of control by the Group with one or more
                    parties, where decisions about the relevant activities relating to the joint arrangement require unanimous consent of the parties
                    sharing control. The classification of a joint arrangement as a joint operation or a joint venture depends upon the rights and
                    obligations of the parties to the arrangement. A joint venture is a joint arrangement whereby the joint venturers have rights to the
                    net assets of the arrangement. A joint operation is a joint arrangement whereby the joint operators have rights to the assets and
                    obligations for the liabilities, relating to the arrangement.
                                                                                                                              2019 Annual Report          139
             	      Interests in joint ventures are accounted for using the equity method, after initially being recognised at cost in the consolidated
                    statement of financial position. Under the equity method, the investment in a joint venture is initially recognised at cost, and adjusted
                    thereafter to recognise the Group’s share of the post-acquisition profits or losses of the joint venture in profit or loss, and the Group’s
                    share of movements in other comprehensive income of the joint venture in other comprehensive income. Dividends received or
                    receivable from a joint venture are recognised as a reduction in the carrying amount of the investment. When the Group’s share of
                    losses in a joint venture equals or exceeds its interests in the joint venture, including any long-term interests that, in substance, form
                    part of the Group’s net investment in the joint venture, the Group does not recognise further losses, unless it has incurred legal or
                    constructive obligations or made payments on behalf of the joint venture.
              
             	      The Group determines at each reporting date whether there is any objective evidence that the investment in the joint venture
                    is impaired. An impairment loss is recognised for the amount by which the carrying amount of the joint venture exceeds its
                    recoverable amount.
             	      Unrealised gains on transactions between the Group and its joint ventures are eliminated to the extent of the Group’s interest in
                    the joint ventures. Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the asset
                    transferred. Accounting policies of the joint ventures have been changed where necessary to ensure consistency with the policies
                    adopted by the Group.
             	      When the Group ceases to equity account its joint venture because of a loss of joint control, any retained interest in the entity is
                    remeasured to its fair value with the change in carrying amount recognised in profit or loss. This fair value becomes the initial
                    carrying amount for the purposes of subsequently accounting for the retained interest as an associate or financial asset. In addition,
                    any amount previously recognised in other comprehensive income in respect of the entity is accounted for as if the Group had
                    directly disposed of the related assets or liabilities. This may mean that amounts previously recognised in other comprehensive
                    income are reclassified to profit or loss.
(c) Investments in Subsidiaries, Joint Ventures and Associates in separate financial statements
      	      In the Bank’s separate financial statements, investments in subsidiaries, joint ventures and associates are carried at cost less accumulated
             impairment losses. The policy for the recognition and measurement of impairment is in accordance with Note 2(k)(ii)(b). On disposal of
             investments in subsidiaries, joint ventures and associates, the difference between disposal proceeds and the carrying amounts of the
             investments are recognised in the statement of income.
(i) Goodwill
             	      Goodwill arises from a business combination and represents the excess of the aggregate of fair value of consideration transferred,
                    the amount of any non-controlling interest in the acquiree and the fair value of any previous equity interest in the acquiree over the
                    fair value of the net identifiable assets acquired and liabilities assumed on the acquisition date. If the fair value of consideration
                    transferred, the amount of non-controlling interest and the fair value of previously held interest in the acquiree are less than the fair
                    value of the net identifiable assets of the acquiree, the resulting gain is recognised in profit or loss.
140       Alliance Bank Malaysia Berhad (88103-W)
             	       Goodwill is not amortised but it is tested for impairment annually or more frequently if events or changes in circumstances indicate
                     that it might be impaired, and carried at cost less accumulated impairment losses. For the purpose of impairment testing, goodwill
                     acquired in a business combination is allocated to each of the cash generating units (“CGUs”), or groups of CGUs, that is expected
                     to benefit from the synergies of the combination. Each unit or group of units to which the goodwill is allocated represents the lowest
                     level within the entity at which the goodwill is monitored for internal management purposes. Goodwill is monitored at operating
                     segments level. The carrying value of goodwill is compared to the recoverable amount, which is the higher of value in use and the
                     fair value less costs of disposal. Any impairment is recognised immediately as an expense and is not subsequently reversed.
             	       Acquired computer software licenses are capitalised on the basis of the costs incurred to acquire and bring the specific software
                     to use. The costs are amortised over their useful lives of five years and are stated at cost less accumulated amortisation and
                     accumulated impairment, if any. Computer software is assessed for impairment whenever there is an indication that it may be
                     impaired. The amortisation period and amortisation method are reviewed at least at the end of each reporting period.
The policy for the recognition and measurement of impairment is in accordance with Note 2(k)(ii)(b).
             	       Costs associated with maintaining computer software programmes are recognised as expenses as incurred. Costs that are directly
                     associated with the production of identifiable and unique software products controlled by the Group, and that will probably generate
                     economic benefits exceeding costs beyond one year, are recognised as intangible assets. These costs include software development
                     employee costs and appropriate portion of relevant overheads.
      	      Property, plant and equipment are initially recorded at cost. The cost of an item of property, plant and equipment initially recognised
             includes its purchase price and any cost that is directly attributable to bringing the asset to the location and condition necessary for it to
             be capable of operating in the manner intended by management.
      	      Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is probable
             that future economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. The carrying
             amount of the replaced part is derecognised. All other repairs and maintenance are recognised as expenses in the statement of income
             during the financial year in which they are incurred.
      	      When significant parts of an item of property, plant and equipment have different useful lives, they are accounted for as separate items
             (major components) of property, plant and equipment.
      	      Subsequent to initial recognition, property, plant and equipment except for freehold land are stated at cost less accumulated depreciation
             and accumulated impairment, if any. The policy for the recognition and measurement of impairment is in accordance with Note 2(k)(ii)(b).
      	      Freehold land has an unlimited useful life and therefore is not depreciated. Other property, plant and equipment are depreciated on the
             straight-line basis to write off the cost of each asset to its residual value over the estimated useful life, summarised as follows:
             Buildings	2%
             Office equipment, furniture and fixtures	   10% - 20%
             Motor vehicles	                                   20%
             Renovations	20%
             Computer equipment	                       20% - 33.3%
                                                                                                                            2019 Annual Report           141
Depreciation on assets under construction commences when the assets are ready for their intended use.
      	      The residual values, useful life and depreciation method are reviewed at each financial year-end to ensure that the amount, method and
             period of depreciation are consistent with previous estimates and the expected pattern of consumption of the future economic benefits
             embodied in the items of property, plant and equipment.
      	      An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its use or
             disposal. The difference between the net disposal proceeds, if any, and the net carrying amount is recognised in the statement of income.
(i) Classification
With effective from 1 April 2018, the Group and the Bank classify the financial assets in the following measurement categories:
             	       For financial assets measured at fair value, gains and losses will either be recorded in statement of income or statement of other
                     comprehensive income. For investment in debt instruments, this will depend on the business model in which the investment is
                     held. For investment in equity instruments, it is determined by the irrevocable election at the time of initial recognition to account
                     for the equity investment at FVTPL by the Group and the Bank.
                     	        Debt securities where the contractual cash flows are solely principal and interest and the objective of the Group’s and the
                              Bank’s business model is achieved both by collecting contractual cash flows and selling financial assets.
(ii) The Group and the Bank classify the following financial assets at FVTPL:
                              •	    Debt investments that do not qualify for measurement at either amortised cost or fair value through comprehensive
                                    income, and
                              •	    Equity investments for which the entity has not elected to recognise at fair value through other comprehensive
                                    income.
(iii) The Group and the Bank classify their financial assets at amortised cost only if both of the following criteria are met:
• The asset is held within a business model with the objective of collecting the contractual cash flows; and
                              •	    The contractual terms give rise on specified dates to cash flows that are solely payments of principal and interest
                                    on the principal outstanding.
             	       Regular way purchases and sales of financial assets are recognised on settlement date, the date on which the Group and the
                     Bank settle to purchase or sell the asset.
             	       At initial recognition, the Group and the Bank measures a financial asset at its fair value plus, in the case of a financial asset not
                     at FVTPL, transaction costs that are directly attributable to the acquisition of the financial asset. Transaction costs of financial
                     assets carried at FVTPL are expensed in profit or loss.
142      Alliance Bank Malaysia Berhad (88103-W)
             	       Financial assets with embedded derivatives are considered in their entirety when determining whether their cash flows are solely
                     payment of principal and interest (“SPPI”).
Debt instruments
There are three measurement categories into which the Group and the Bank classify its debt instruments:
                     	      Assets that are held for collection of contractual cash flows where those cash flows represent SPPI are measured at amortised
                            cost. Interest/profit income from these financial assets is included in gross interest/profit income using the effective interest/
                            profit method. Any gain or loss arising on derecognition is recognised directly in statement of income and presented in other
                            operating income. Impairment losses are presented as separate line item in the statement of income.
(ii) FVOCI
                     	      Assets that are held for collection of contractual cash flows and for selling the financial assets, where the assets’ cash
                            flows represent SPPI, are measured at FVOCI. Movements in the carrying amount are taken through OCI, except for the
                            recognition of impairment gains or losses, interest/profit income and foreign exchange gains and losses which are recognised
                            in statement of income.
                     	      When the financial asset is derecognised, the cumulative gain or loss previously recognised in OCI is reclassified from
                            equity to statement of income and recognised in other operating income. Interest/profit income from these financial assets
                            is included in gross interest income using the effective interest. Foreign exchange gains and losses are presented in other
                            operating income and impairment expenses are presented as separate line item in the statement of income and statement
                            of comprehensive income.
(iii) FVTPL
                     	      Assets that do not meet the criteria for amortised cost or FVOCI are measured at FVTPL. The Group and the Bank may also
                            irrevocably designate financial assets at FVTPL if doing so significantly reduces or eliminates a mismatch created by assets
                            and liabilities being measured on different bases. Fair value changes is recognised in statement of income and presented net
                            within other operating income in the period which it arises.
Equity instruments
             	       The Group and the Bank subsequently measures all equity investments at fair value. Where the Group’s and the Bank’s management
                     has elected to present fair value gains and losses on equity investments through profit and loss. Changes in the fair value of financial
                     assets at FVTPL are recognised in other operating income in the statement of income. Dividends from such investments continue to
                     be recognised in profit or loss as other operating income when the Group’s and the Bank’s right to receive payments is established.
                                                                                                                           2019 Annual Report         143
(iv) De-recognition
             	     Financial assets are de-recognised when the rights to receive cash flows from the investments have expired or have been transferred
                   and the Group and the Bank have transferred substantially all risks and rewards of ownership.
             	     Receivables that are factored out to banks and other financial institutions with recourse to the Group and the Bank are not
                   derecognised until the recourse period has expired and the risks and rewards of the receivables have been fully transferred. The
                   corresponding cash received from the financial institutions is recorded as amount due to Cagamas Berhad.
             	     When financial investments at FVOCI are sold, the accumulated fair value adjustments recognised in other comprehensive income
                   are reclassified to statement of income.
(v) Classification
             	     The Group and the Bank classifies its financial assets in the following categories: at fair value through profit or loss, loans and
                   receivables, available-for-sale and held-to-maturity. The classification depends on the purpose for which the financial assets were
                   acquired. Management determines the classification at initial recognition and, in the case of assets classified as held-to-maturity,
                   re-evaluates this designation at the end of each reporting period. The policy of the recognition and measurement of impairment is
                   in accordance with Note 2(k).
             	     The Group and the Bank classifies financial assets at fair value through profit or loss if they are acquired principally for the purpose
                   of selling in the short term, i.e. are held-for-trading.
             	     Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active
                   market. The Group and the Bank’s loans and receivables comprise cash and short-term funds, deposits and placements with bank
                   and other financial institutions, loans, advances and financing and other assets, in the statement of financial position. 
             	     Financial investments available-for-sale financial assets are non-derivatives that are either designated in this category or not
                   classified in any of the other categories.
             	     Financial investments held-to-maturity are non-derivative quoted financial assets with fixed or determinable payments and fixed
                   maturities that the Group and the Bank’s management has the positive intention and ability to hold to maturity. If the Group and the
                   Bank were to sell other than an insignificant amount of held-to-maturity financial assets, the whole category would be tainted and
                   reclassified as financial investments available for sale.
144      Alliance Bank Malaysia Berhad (88103-W)
(vi) Reclassification
             	      The Group and the Bank may choose to reclassify a non-derivative trading financial asset out of the held for trading category if the
                    financial asset is no longer held for the purpose of selling it in the near term. Financial assets other than loans and receivables are
                    permitted to be reclassified out of the held for trading category only in rare circumstances arising from a single event that is unusual
                    and highly unlikely to recur in the near term. In addition, the Group and the Bank may choose to reclassify financial assets that would
                    meet the definition of loans and receivables out of the held for trading or available-for-sale categories if the Group and the Bank has
                    the intention and ability to hold these financial assets for the foreseeable future or until maturity at the date of reclassification.
             	      Reclassifications are made at fair value as of the reclassification date. Fair value becomes the new cost or amortised cost as
                    applicable, and no reversals of fair value gains or losses recorded before reclassification date are subsequently made.
             	      Effective interest/profit rates for financial assets reclassified to loans and receivables and held-to-maturity categories are determined
                    at the reclassification date.
Regular purchases and sales of financial assets are recognised on the settlement date.
             	      Financial assets are initially recognised at fair value plus transaction costs that are directly attributable to the acquisition of the
                    financial asset for all financial assets not carried at fair value through profit or loss. Financial assets at fair value through profit or
                    loss are initially recognised at fair value, and transaction costs are expensed in statement of income.
             	      Financial investments available-for-sale and financial assets at fair value through profit or loss are subsequently carried at fair value.
                    Loans and receivables and financial investments held-to-maturity are subsequently carried at amortised cost using the effective
                    interest method.
             	      Changes in the fair values of financial assets at fair value through profit or loss, including the effects of currency translation, interest
                    and dividend income are recognised in profit or loss in the period in which the changes arise.
             	      Changes in the fair value of financial investments available-for-sale are recognised in other comprehensive income, except for
                    impairment losses Note 2(k) and foreign exchange gains and losses Note 2(u).
(ix) De-recognition
             	      Financial assets are de-recognised when the rights to receive cash flows from the investments have expired or have been transferred
                    and the Group and the Bank have transferred substantially all risks and rewards of ownership.
             	      Receivables that are factored out to banks and other financial institutions with recourse to the Group and the Bank are not
                    derecognised until the recourse period has expired and the risks and rewards of the receivables have been fully transferred. The
                    corresponding cash received from the financial institutions is recorded as amount due to Cagamas Berhad.
             	      When financial investments available-for-sale are sold, the accumulated fair value adjustments recognised in other comprehensive
                    income are reclassified to statement of income.
                                                                                                                               2019 Annual Report         145
      	      Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured at their
             fair value at the end of each reporting period.
      	      The accounting for subsequent changes in fair value depends on whether the derivative is designated as a hedging instrument, and if so,
             the nature of the item being hedged.
      	      Derivatives that do not qualify for hedge accounting are classified as held for trading and accounted for at fair value through profit or loss.
             Changes in the fair value are recognised immediately in profit or loss.
             (a)	    Hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedge);
             (b)	    Hedges of a particular risk associated with a recognised asset or liability or a highly probable forecast transaction (cash flow hedge);
                     or
             (c)	    Hedges of a net investment in a foreign operation (net investment hedge).
      	      The Group and the Bank documents at the inception of the hedge relationship, the economic relationship between hedging instruments and
             hedged items including whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows of
             hedged items. The Group and the Bank documents its risk management objective and strategy for undertaking its hedge transactions.
             	       Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in profit or loss, together
                     with any changes in the fair value of the hedged asset or liability that are attributable to the hedged risk.
             	       The Group applies fair value hedge accounting for hedging fixed interest risk on securities. The gain or loss relating to the effective
                     portion of interest rate swaps hedging fixed rate securities is recognised in profit or loss. The gain or loss relating to the ineffective
                     portion is recognised in profit or loss within the other operating income. Changes in the fair value of the hedge fixed rate securities
                     attributable to interest rate risk are recognised in equity.
             	       If the hedge no longer meets the criteria for hedge accounting, the adjustment to the carrying amount of a hedged item for which
                     the effective interest method is used to amortised to profit or loss over the period to maturity.
             	       The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised
                     in other comprehensive income and accumulated in reserves within equity. The gain or loss relating to the ineffective portion is
                     recognised immediately in profit or loss.
Amounts accumulated in equity are reclassified to profit or loss in the periods when the hedged item affects profit or loss.
             	       When the forecast transaction that is hedged results in the recognition of a non-financial asset (for example property, plant and
                     equipment), the gains or losses previously deferred in equity are reclassified from equity and included in the initial measurement of
                     the cost of the asset. The deferred amounts are ultimately recognised in depreciation of property, plant and equipment.
             	       When a hedging instrument expires or is sold or terminated, or when a hedge no longer meets the criteria for hedge accounting, any
                     cumulative gain or loss existing in equity at that time remains in statement of changes in equity and is recognised in the periods
                     when the hedged item affects profit or loss. When hedged future cash flows or forecast transaction is no longer expected to occur,
                     the cumulative gain or loss and deferred cost of hedging that was reported in equity is immediately reclassified to profit or loss.
146          Alliance Bank Malaysia Berhad (88103-W)
Hedges of net investments in foreign operations are accounted for similarly to cash flow hedges.
                	      Any gain or loss on the hedging instrument relating to the effective portion of the hedge is recognised in other comprehensive
                       income and accumulated in reserves within equity. The gain or loss relating to the ineffective portion is recognised immediately in
                       profit or loss.
Gains and losses accumulated in equity are reclassified to profit or loss when the foreign operation is disposed or partially disposed.
      	         Financial assets and liabilities are offset and the net amount presented in the statement of financial position when there is a legally
                enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the
                liability simultaneously. The legally enforceable right must not be contingent on future events and must be enforceable in the normal course
                of business and in the event of default, insolvency or bankruptcy. 
      	         Amounts due from clients and brokers are recognised at amortised cost less impairment allowances. Impairment allowances are made
                based on simplified approach for balances overdue from clients and brokers, after taking into consideration collateral held by the Group
                and deposits of and amounts due to dealer representative in accordance with the Rules of Bursa Securities. Bad debts are written off when
                all recovery actions have been fully exhausted.
      	         Other receivables, deposits, trade receivables, balances due from subsidiaries and related party included in other assets are carried at
                amortised cost using the effective yield method, less impairment allowance. Bad debts are written-off when identified. An estimate is made
                for doubtful debts based on a review of all outstanding amounts as at the end of the reporting period.
                	      The Group and the Bank assess on a forward looking basis the expected credit loss (“ECL”) associated with its financial assets
                       carried at amortised cost and FVOCI. The impairment methodology applied depends on whether there has been a significant increase
                       in credit risk.
                	      The Group and the Bank have four types of financial assets that are subjected to the ECL model includes financial assets classified
                       at amortised cost, debt instruments measured at FVOCI, loans commitments, financial guarantee contracts and other commitments.
                                                                                                                              2019 Annual Report          147
                    	      At each reporting date, the Group and the Bank measures ECL through loss allowance at an amount equal to 12 month ECL if
                           credit risk on a financial instrument or a group of financial instruments has not increased significantly since initial recognition.
                           For all other financial instruments, a loss allowance at an amount equal to lifetime ECL is required.
Impairment will be measured on each reporting date according to a three-stage expected credit loss impairment model:
                    	      Stage 1 – from initial recognition of a financial assets to the date on which the credit risk of the asset has increased
                           significantly relative to its initial recognition, a loss allowance is recognised equal to the credit losses expected to result from
                           defaults occurring over the next 12 months (12-month ECL). 
                            
                    	      Stage 2 – following a significant increase in credit risk relative to the initial recognition of the financial assets, a loss
                           allowance is recognised equal to the credit losses expected over the remaining life of the asset (Lifetime ECL).
                    	      Stage 3 – when a financial asset is considered to be credit-impaired, a loss allowance equal to full lifetime expected credit
                           losses is to be recognised (Lifetime ECL). This includes exposures which have triggered obligatory impairment criterion or
                           judgmentally impaired.
                    	      The Group applies the MFRS 9 simplified approach to measure ECL which uses probability default ratio (“PD”) and loss given
                           default (“LGD”) for the due amount.
                    	      The PD methodology is derived based on net flow rate model as a simplified approach in view of it’s low credit risk and
                           non-maturity profile on due amount. LGD deem to be in full at any point in time as accounts are short term repayment and
                           forward looking element will not be considered.
(c) Write-off
                    	      The Group and the Bank write-off financial assets, in whole or in part, when it has exhausted all practical recovery efforts
                           and has concluded that there is no reasonable expectation of recovery. The assessment of no reasonable expectation of
                           recovery is based on unavailability of borrower’s sources of income or assets to generate sufficient future cash flows to repay
                           the amount. The Group and the Bank may write-off financial assets that are still subject to enforcement activity. Subsequent
                           recoveries of amounts previously written-off will result in impairment gains.
148      Alliance Bank Malaysia Berhad (88103-W)
                    	      The Group and the Bank assess at each reporting date whether there is objective evidence that a financial asset or a group of
                           financial assets is impaired and impairment losses are incurred only if there is objective evidence of impairment as a result
                           of one or more events that occurred after the initial recognition of the asset (a ‘loss event’) and that loss event (or events) has
                           an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated.
The criteria that the Group and the Bank uses to determine that there is objective evidence of an impairment include:
                    	      The Group and the Bank first assesses individually whether objective evidence of impairment exists for all financial assets
                           deemed to be individually significant, and individually or collectively for financial assets that are not individually significant.
                           If it is determined that no objective evidence of impairment exists for an individually assessed financial asset whether
                           significant or not, the loan is then collectively assessed for impairment.
                    	      The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated
                           future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s original
                           effective interest rate. If a financial asset has a variable interest rate, the discount rate for measuring any impairment is the
                           current effective interest rate determined under the contract.
                    	      Financial assets which are not individually assessed, are grouped together for collective impairment assessment. These
                           financial assets are grouped according to their credit risk characteristics for the purposes of calculating an estimated
                           collective loss. These characteristics are relevant to the estimation of future cash flows for groups of such loans by being
                           indicative of the debtors’ ability to pay all amounts due according to the contractual terms of the assets being assessed.
                           Future cash flows on a group of financial assets that are collectively assessed for impairment are estimated on the basis of
                           historical loss experience for assets with credit risk characteristics similar to those in the Group and the Bank.
                    	      The methodology and assumptions used for estimating future cash flows are reviewed regularly by the Group to reduce any
                           differences between loss estimates and actual loss experience.
                    	      If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an
                           event occurring after the impairment was recognised (such as an improvement in the debtor’s credit rating), the reversal of
                           the previously recognised impairment loss is recognised in profit or loss.
                    	      When an asset is uncollectible, it is written off against the related allowance account. Such assets are written off after all the
                           necessary procedures have been completed and the amount of the loss has been determined.
                                                                                                                             2019 Annual Report         149
                     	      The Group and the Bank assesses at the end of the reporting period whether there is objective evidence that a financial
                            asset or a group of financial assets is impaired. For debt securities, the Group and the Bank uses criteria and measurement
                            of impairment loss applicable for ‘assets carried at amortised cost’ above. If, in a subsequent period, the fair value of a debt
                            instrument classified as financial investments available-for-sale increases and the increase can be objectively related to an
                            event occurring after the impairment loss was recognised in profit or loss, the impairment loss is reversed through the profit
                            or loss.
                     	      In the case of equity securities classified as financial investments available-for-sale, in addition to the criteria for ‘assets
                            carried at amortised cost’ above, a significant or prolonged decline in the fair value of the security below its cost is also
                            considered as an indicator that the assets are impaired. If any such evidence exists for financial investments available-for-
                            sale, the cumulative loss that had been recognised directly in equity is removed from equity and recognised in profit or loss.
                            The amount of cumulative loss reclassified to profit or loss is the difference between the acquisition cost and the current fair
                            value, less any impairment loss on that financial asset previously recognised in profit or loss. Impairment losses recognised
                            in profit or loss on equity instruments classified as financial investments available-for-sale are not reversed through profit or
                            loss in subsequent periods.
                     	      Goodwill and intangible assets that have an indefinite useful life are tested annually for impairment, or more frequently if
                            events or changes in circumstances indicate that the carrying value may be impaired. For the purpose of impairment testing,
                            goodwill from business combinations or intangible assets are allocated to cash-generating units (“CGU”) which are expected
                            to benefit from the synergies of the business combination or the intangible asset.
                     	      The recoverable amount is determined for each CGU based on its value in use. In assessing value in use, the estimated future
                            cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of
                            the time value of money and the risks specific to the asset. An impairment is recognised in the statements of comprehensive
                            income when the carrying amount of the CGU, including the goodwill or intangible asset, exceeds the recoverable amount of
                            the CGU. The total impairment is allocated, first, to reduce the carrying amount of goodwill or intangible assets allocated to
                            the CGU and then to the other assets of the CGU on a pro-rata basis.
                     	      An impairment on goodwill is not reversed in subsequent periods. An impairment for other intangible assets is reversed if,
                            and only if, there has been a change in the estimates used to determine the intangible asset’s recoverable amount since
                            the last impairment was recognised and such reversal is through the statement of income to the extent that the intangible
                            asset’s carrying amount does not exceed the carrying amount that would have been determined, net of amortisation, if no
                            impairment had been recognised.
150          Alliance Bank Malaysia Berhad (88103-W)
                        	      Other non-financial assets such as property, plant and equipment, computer software, foreclosed properties and investments
                               in subsidiaries and associates are reviewed for objective indications of impairment at the end of each reporting period or
                               whenever there is any indication that these assets may be impaired. Where such indications exist, impairment is determined
                               as the excess of the asset’s carrying value over its recoverable amount (greater of value in use or fair value less costs to sell)
                               and is recognised in the statement of income. An impairment for an asset is reversed if, and only if, there has been a change
                               in the estimates used to determine the asset’s recoverable amount since the last impairment was recognised.
                        	      The carrying amount is increased to its revised recoverable amount, provided that the amount does not exceed the carrying
                               amount that would have been determined (net of amortisation or depreciation) had no impairment been recognised for the
                               asset in prior years. A reversal of impairment for an asset is recognised in the statement of income.
      	         Financial liabilities are initially recognised at the fair value of consideration received less directly attributable transaction costs. Subsequent
                to initial recognition, financial liabilities are measured at amortised cost.
Certain financial liabilities are designated at initial recognition at fair value through profit or loss when one of the designation criteria is met:
(i) Designation eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise; or
(ii) Its performance is evaluated on a fair value basis, in accordance with a documented with management or investment strategy.
      	         A financial liability which does not meet any of these criteria may still be designated as measured at FVTPL when it contains one or more
                embedded derivatives that sufficiently modify the cash flows of the liability and are not clearly closely related.
Interest payables are now classified into the respective class of financial liabilities.
      	         Financial instruments purchased under resale agreements are instruments which the Group and the Bank have purchased with a
                commitment to resell at future dates. The commitment to resell the instruments are reflected as an asset in the statement of financial
                position.
      	         Conversely, obligations on financial instruments sold under repurchase agreements are instruments which the Group and the Bank have
                sold from their portfolio, with a commitment to repurchase at future dates. Such financing transactions and the obligations to repurchase
                the instruments are reflected as a liability in the statement of financial position.
      	         Bills and acceptances payable represent the Group and Bank’s own bills and acceptances rediscounted and outstanding in the market.
                Refer to 2(l).
                                                                                                                              2019 Annual Report         151
      	      The interest-bearing instruments are classified as liabilities in the statement of financial position as there is a contractual obligation by the
             Group and the Bank to make cash payments of either principal or interest or both to holders of the debt securities and the Group and the
             Bank are contractually obliged to settle the financial instrument in cash or another financial instrument.
      	      Subsequent to initial recognition, debt securities issued are recognised at amortised cost, with any difference between proceeds net of
             transaction costs and the redemption value being recognised in the statement of income over the period of the borrowings on an effective
             interest/profit method.
(p) Provisions
      	      Provisions are recognised when the Group and the Bank have a present legal or constructive obligation as a result of past events. It is
             probable that an outflow of resources will be required to settle the obligation and a reliable estimate of the amount can be made.
      	      Where the Group and the Bank expect a provision to be reimbursed by another party (for example, under an insurance contract), the
             reimbursement is recognised as a separate asset but only when the reimbursement is virtually certain. Provisions are not recognised for
             future operating losses.
      	      Where there are a number of similar obligations, the likelihood that an outflow will be required in settlement is determined by considering
             the class of obligations as a whole. A provision is recognised even if the likelihood of an outflow with respect to any one item included in
             the same class of obligations may be small.
      	      Provisions are measured at the present value of the expenditures expected to be required to settle the obligation using a pre-tax rate that
             reflects current market assessments of the time value of money and the risks specific to the obligation. The increase in the provision due
             to passage of time is recognised as finance cost expense.
(q) Leases
      	      A lease is recognised as a finance lease if it transfers substantially to the Group and the Bank all the risks and rewards incidental to
             ownership. All leases that do not transfer substantially all the risks and rewards are classified as operating leases.
             	      Assets acquired by way of hire purchase or finance leases are stated at an amount equal to the lower of their fair values and the
                    present value of the minimum lease payments at the inception of the leases, less accumulated depreciation and impairment.
                    The corresponding liability is included in the statement of financial position as borrowings. In calculating the present value of the
                    minimum lease payments, the discount factor used is the interest rate implicit in the lease, when it is practicable to determine;
                    otherwise, the Group’s incremental borrowing rate is used. Any initial direct costs are also added to the carrying amount of such
                    assets.
             	      Lease payments are apportioned between the finance costs and the reduction of the outstanding liability. Finance costs, which
                    represent the difference between the total leasing commitments and the fair value of the assets acquired, are recognised in the
                    statement of income over the term of the relevant lease so as to produce a constant periodic rate of charge on the remaining balance
                    of the obligations for each accounting period.
             	      The depreciation policy for leased assets is in accordance with that for depreciable property, plant and equipment as described in
                    Note 2(e). The policy for the recognition and measurement of impairment is in accordance with Note 2(k)(ii)(b).
152      Alliance Bank Malaysia Berhad (88103-W)
             	       Operating lease payments are recognised in the statement of income on a straight-line basis over the term of the relevant lease.
                     The aggregate benefit of incentives provided by the lessor is recognised as a reduction of rental expenses over the lease term on a
                     straight-line basis.
             	       The land and buildings elements of a lease of land and buildings are considered separately for the purposes of lease classification.
                     Leasehold land that normally has an indefinite economic life and where title is not expected to pass to the lessee by the end of the
                     lease term is treated as an operating lease. The payment made on entering into or acquiring a leasehold land is accounted for as
                     prepaid lease payments at the end of the reporting period. In the case of a lease of land and buildings, the prepaid lease payments
                     or the upfront payments made are allocated, whenever necessary, between the land and buildings elements in proportion to the
                     relative fair values for leasehold interest in the land element and buildings element of the lease at the inception of the lease. The
                     prepaid lease payments are amortised over the lease term in accordance with the pattern of benefits provided.
(i) Classification
Incremental costs directly attributable to the issue of new shares or options are deducted against equity.
                     •	    the profit attributable to owner of the Group and the Bank, excluding any costs of servicing equity other than ordinary shares.
                     •	    by the weighted average number of ordinary shares outstanding during the financial year, adjusted for bonus elements in
                           ordinary shares issued during the year and excluding treasury shares.
Diluted earnings per share adjusts the figures in the determination of basic earnings per share to take into account:
                     •	    the after income tax effect of interest and other financing costs associated with dilutive potential ordinary shares; and
                     •	    the weighted average number of additional ordinary shares that would have been outstanding assuming the conversion of all
                           dilutive potential ordinary shares.
                                                                                                                            2019 Annual Report         153
             	       Interest income and financing income are recognised using effective interest/profit rates, which is the rate that exactly discounts
                     estimated future cash payments or receipts through the expected life of the loans/financing or, where appropriate, a shorter period
                     to the net carrying amount of the loan/financing. When calculating the effective interest/profit rate, the Group and the Bank estimates
                     cash flows considering all contractual terms of the loans/financing but does not consider future credit losses. The calculation
                     includes significant fees paid or received between parties to the contract that are an integral part of the effective interest rate,
                     transaction costs and all other premiums or discounts.
             	       Interest income and financing income are recognised in the statement of income and statement of comprehensive income for all
                     interest/profit-bearing assets on an accrual basis. Interest income and financing income include the amortisation of premium or
                     accretion of discount. Income from the Islamic banking business is recognised on an accrual basis in accordance with the Shariah
                     principles.
             	       For impaired loans/financing where the value has been reduced as a result of impairment loss, interest/financing income continues
                     to be accrued using the rate of interest/profit used to discount the future cash flows for the purposes of measuring the impairment.
             	       Loan arrangement fees and commissions, management and participation fees and underwriting commissions are recognised as
                     income when all conditions precedents are fulfilled.
             	       Commitment, guarantee and portfolio management fees which are material are recognised as income based on time apportionment
                     basis.
Corporate advisory fees are recognised as income base on fulfilment of the performance obligation.
             	       Dividends are recognised when the right to receive payment is established. This applies even if they are paid out of pre-acquisition
                     profits. From 1 April 2018, dividend that clearly represents a recovery of part of the cost of an investment is recognised in other
                     comprehensive income if it relates to an investment in equity investment measured at FVOCI.
             	       Income from bancassurance agreements are based on time apportionment method throughout the exclusive service agreement
                     period.
Brokerage charged to clients is recognised on the day when the contracts are executed.
      	      Interest expense and attributable profit (on activities relating to Islamic banking business) on deposits and borrowings of the Group and of
             the Bank are recognised on an accrual basis.
             	       Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic
                     environment in which the entity operates (the “functional currency”). The financial statements are presented in Ringgit Malaysia,
                     which is the Bank’s functional and presentation currency.
154       Alliance Bank Malaysia Berhad (88103-W)
             	       Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the
                     transactions or valuation where items are remeasured. Foreign exchange gains and losses resulting from the settlement of such
                     transactions and from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies
                     are recognised in profit or loss.
             	       Changes in the fair value of monetary securities denominated in foreign currency classified as debt instruments classified as
                     FVOCI (2018: financial investments available-for-sale) are analysed between translation differences resulting from changes in the
                     amortised cost of the security and other changes in the carrying amount of the security. Translation differences related to changes
                     in amortised cost are recognised in profit or loss, and other changes in carrying amount are recognised in other comprehensive
                     income.
             	       Non-monetary items that are measured at fair value in a foreign currency are translated using the exchange rates at the date when
                     the fair value was determined. Translation differences on assets and liabilities carried at fair value are reported as part of the fair
                     value gain or loss. Translation differences on non-monetary financial assets, such as equities classified as FVOCI (2018: financial
                     investments available-for-sale), are included in other comprehensive income.
      	      Income tax on the profit or loss for the financial year comprises current and deferred tax. Current tax is the expected amount of income
             taxes payable in respect of the taxable profit for the year and is measured using the tax rates that have been enacted at the end of the
             reporting date. In the event of uncertain tax position, the tax is measured using the single best estimate of the most likely outcome.
      	      Tax is recognised in the profit or loss, except to the extent that it relates to items recognised in other comprehensive income or directly in
             equity. In this case the tax is also recognised in other comprehensive income or directly in equity, respectively.
      	      Deferred tax is provided in full, using the liability method, on temporary differences at the end of the reporting date between the tax bases of
             assets and liabilities and their carrying amounts in the financial statements. In principle, deferred tax liabilities are recognised for all taxable
             temporary differences and deferred tax assets are recognised for all deductible temporary differences, unused tax losses and unused tax
             credits to the extent that it is probable that taxable profit will be available against which the deductible temporary differences, unused tax
             losses and unused tax credits can be utilised. Deferred tax is not recognised if the temporary difference arises from goodwill or negative
             goodwill or from the initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the
             transaction, affects neither accounting profit nor taxable profit.
      	      Deferred tax is measured at the tax rates that are expected to apply in the period when the asset is realised or the liability is settled, based
             on tax rates that have been enacted or substantively enacted at the end of the reporting period. Deferred tax is recognised as income or an
             expense in the statement of comprehensive income for the period, except when it arises from a transaction which is recognised directly in
             other comprehensive income or directly in equity, in which case the deferred tax is also charged or credited to other comprehensive income
             or to equity, or when it arises from a business combination that is an acquisition, in which case the deferred tax is included in the resulting
             goodwill.
      	      Deferred and income tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current
             tax liabilities and when deferred income tax assets and liabilities relate to taxes levied by the same tax authority on either the taxable entity
             or different taxable entities where there is an intention to settle the balances on a net basis.
                                                                                                                            2019 Annual Report        155
Foreclosed properties are stated at the lower of carrying amount and fair value less costs to sell.
      	      Cash and cash equivalents as stated in the statements of cash flows comprise cash and bank balances and short-term deposits maturity
             within one month that are readily convertible into cash with insignificant risk of changes in value.
             	       Wages, salaries, bonuses and social security contributions are recognised as an expense in the year in which the associated
                     services are rendered by employees of the Group and the Bank. Short-term accumulating compensated absences such as paid
                     annual leave are recognised when services are rendered by employees that increase their entitlement to future compensated
                     absences, and short-term non-accumulating compensated absences such as sick leave are recognised when the absences occur.
             	       Defined contribution plans are post-employment benefit plans under which the Group and the Bank pay fixed contributions into
                     separate entities or funds and will have no legal or constructive obligations to pay further contributions if any of the funds do not
                     hold sufficient assets to pay all employee benefits relating to employee services in the current and preceding financial years. Such
                     contributions are recognised as an expense in the statement of comprehensive income as incurred. As required by law, companies
                     in Malaysia make contributions to the Employees Provident Fund (“EPF”).
             	       The former holding company operates a number of equity-settled share-based compensation plan under which the Bank receives
                     services from employees as consideration for equity instruments (options/grants) of the Bank. The award is treated as equity settled
                     in the Bank’s financial statements. The fair value of the employee services received in exchange for the grant of the options/grants
                     is recognised as an expense. The total amount to be expensed is determined by reference to the fair value of the options/grants
                     granted:
                     •	     including any market performance conditions (for example, an entity’s share price);
                     •	     excluding the impact of any service and non-market performance vesting conditions (for example, profitability, sales growth
                            targets and remaining an employee of the entity over a specified time period); and
                     •	     including the impact of any non-vesting conditions (for example, the requirement for employees to save or holding of shares
                            for a specific period of time).
             	       Non-market vesting conditions and service conditions are included in assumptions about the number of options that are expected
                     to vest.
             	       The total expense is recognised over the vesting period, which is the period over which all of the specified vesting conditions are to
                     be satisfied. At the end of the reporting period, the Group revises its estimates of the number of options that are expected to vest
                     based on the non-market vesting conditions and service conditions. It recognises the impact of the revision to original estimates, if
                     any, in profit or loss, with a corresponding adjustment to ESS reserves in equity.
156       Alliance Bank Malaysia Berhad (88103-W)
             	      In circumstances where employees provide services in advance of the grant date, the grant date fair value is estimated for the
                    purposes of recognising the expense during the period between service commencement period and grant date.
             	      The proceeds received net of any directly attributable transaction costs are credited to share capital (nominal value) and share
                    premium when the options are exercised. When options are not exercised and lapsed, the ESS reserves is transferred to retained
                    profits.
      	      The Group and the Bank do not recognise contingent assets and liabilities other than those from business combination, but disclose its
             existence in the financial statements. A contingent liability is a possible obligation that arises from past events whose existence will be
             confirmed by the occurrence or non-occurrence of one or more uncertain future events beyond the control of the Group or the Bank or a
             present obligation that is not recognised because it is not probable that an outflow of resources will be required to settle the obligation. A
             contingent liability also arises in the extremely rare case where there is a liability that cannot be recognised because it cannot be measured
             reliably. However, contingent liabilities do not include financial guarantee contracts.
      	      A contingent asset is a possible asset that arises from past events whose existence will be confirmed by the occurrence or non-occurrence
             of one or more uncertain future events beyond the control of the Group and the Bank. The Group and the Bank do not recognise contingent
             assets but disclose its existence where inflows of economic benefits are probable, but not virtually certain.
      	      Financial guarantee contracts are contracts that require the Group and the Bank to make specified payments to reimburse the holder for a
             loss it incurs because a specified debtor fails to make payments when due, in accordance with the terms of a debt instrument.
       
      	      Financial guarantee contracts are recognised as a financial liability at the time the guarantee is issued.
       
      	      The fair value of financial guarantees is determined as the present value of the difference in net cash flows between the contractual
             payments under the debt instrument and the payments that would be required without the guarantee, or the estimated amount that would
             be payable to a third party for assuming the obligations.
      	      Financial guarantee contracts are subsequently measured at the higher of the amount determined in accordance with the expected credit
             loss model under MFRS 9 “Financial instruments” and the amount initially recognised less cumulative amount of income recognised in
             accordance with the principles of MFRS 15 “Revenue from Contracts with Customers”, where appropriate.
      	      Prior to 1 April 2018, the liability is initially measured at fair value and subsequently at the higher of the amount determined in accordance
             with MFRS 137 “Provisions, Contingent Liabilities and Contingent Assets” and the amount initially recognised less cumulative amortisation,
             where appropriate.
      	      Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The
             chief operating decision-maker, who is responsible for allocating resources and assessing performance of the operating segments. The
             Management Committee of the Group is identified as the chief operating decision-maker.
                                                                                                                     2019 Annual Report        157
                                                                                        GROUP                                BANK
                                                                                    2019              2018               2019               2018
                                                                                  RM’000            RM’000             RM’000             RM’000
      Cash and balances with banks and other financial institutions               661,540           611,394           591,842             524,088
      Money at call and deposit placements maturing within one month            1,143,232         2,157,364           980,191          1,191,873
                                                                                1,804,772         2,768,758         1,572,033          1,715,961
      Less: Allowance for expected credit losses                                       (38)                -               (38)                 -
                                                                                1,804,734         2,768,758         1,571,995          1,715,961
Included in the cash and short-term funds of the Group are accounts held-in-trust for remisiers amounting to RM6,122,000 (2018: RM5,866,000).
                                                                                                                  Lifetime ECL
                                                                                                                    Not-credit
                                                                                              12-Month ECL           Impaired
                                                                                                  (Stage 1)           (Stage 2)             Total
      GROUP/BANK                                                                                   RM’000              RM’000             RM’000
      At 1 April 2018
        As previously stated                                                                               -                 -                  -
        Effects of adoption of MFRS 9                                                                     42               459               501
        As restated                                                                                       42               459               501
      New financial assets originated or purchased                                                      111                423               534
      Financial assets derecognised other than write-off                                                (103)             (896)             (999)
      Changes due to change in credit risk                                                               (13)                -                (13)
      Other adjustments                                                                                    1                14                15
      Total write-back from income statement                                                              (4)             (459)             (463)
      At 31 March 2019                                                                                    38                 -                38
                                                                                        GROUP                                BANK
                                                                                    2019              2018              2019                2018
                                                                                  RM’000            RM’000            RM’000              RM’000
                                                                                                                             GROUP
                                                                                                                         2019              2018
                                                                                                                       RM’000            RM’000
	     These represent amounts receivable by Alliance Investment Bank Berhad (“AIBB”) from non-margin clients and outstanding contracts entered into
      on behalf of clients where settlement via the Bursa Malaysia Securities Clearing Sdn. Bhd. has yet to be made.
	     AIBB’s normal trade credit terms for non-margin clients is three (3) market days in accordance with the Bursa Malaysia Securities Berhad’s
      (“Bursa”) Fixed Delivery and Settlement System (“FDSS”) trading rules.
The movements in allowance for expected credit losses/impairment losses are as follows:
                                                                                                                             GROUP
                                                                                                                         2019              2018
                                                                                                                       RM’000            RM’000
	     As at 31 March 2019, the Group’s and the Bank’s gross exposure of amounts due from clients and brokers that are credit impaired is of
      RM875,000 (2018: RM851,000).
                                                                                        GROUP                                BANK
                                                                                    2019              2018               2019              2018
                                                                                  RM’000            RM’000             RM’000            RM’000
      At fair value
      Money market instrument:
      Malaysian Government investment issues                                       41,002                  -            41,002                  -
                                                                                   41,002                  -            41,002                  -
      Unquoted securities:
      Shares                                                                      187,517                  -          126,733                   -
      Corporate bonds and sukuk                                                     1,921                  -             1,921                  -
                                                                                  189,438                  -          128,654                   -
      Total financial assets at FVTPL                                             230,440                  -          169,656                   -
                                                                                                               2019 Annual Report       159
                                                                                    GROUP                             BANK
                                                                                 2019            2018             2019                2018
                                                                               RM’000          RM’000           RM’000              RM’000
                                                                                            Lifetime ECL
                                                                                              Not-credit   Lifetime ECL
                                                                          12-Month ECL         Impaired Credit Impaired
                                                                              (Stage 1)         (Stage 2)       (Stage 3)             Total
      GROUP                                                                    RM’000            RM’000          RM’000             RM’000
      At 1 April 2018
        As previously stated                                                         -                -                -                  -
        Effects of adoption of MFRS 9                                              241           1,106            9,409             10,756
        As restated                                                                241           1,106            9,409             10,756
      New financial investments originated or purchased                             20                -                -                20
      Changes due to change in credit risk                                         (80)           (662)                -              (742)
      Financial investments derecognised other than write-off                      (61)               -                -                (61)
      Total write-back from income statement                                      (121)           (662)                -              (783)
      At 31 March 2019                                                             120             444            9,409              9,973
160      Alliance Bank Malaysia Berhad (88103-W)
7. FINANCIAL INVESTMENTS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (“FVOCI”) (CONT’D)
                                                                                                Lifetime ECL
                                                                                                  Not-credit   Lifetime ECL
                                                                            12-Month ECL           Impaired Credit Impaired
                                                                                (Stage 1)          (Stage 2)       (Stage 3)             Total
      BANK                                                                        RM’000             RM’000          RM’000            RM’000
      At 1 April 2018
        As previously stated                                                             -                -                 -                 -
        Effects of adoption of MFRS 9                                                 134              872                  -            1,006
        As restated                                                                   134              872                  -            1,006
      New financial investments originated or purchased                                  8                -                 -                 8
      Changes due to change in credit risk                                            (45)            (545)                 -             (590)
      Financial investments derecognised other than write-off                         (42)                -                 -              (42)
      Total write-back from income statement                                          (79)            (545)                 -             (624)
      At 31 March 2019                                                                  55             327                  -              382
	     As at 31 March 2019, the Group’s and the Bank’s gross exposure of financial investments at FVOCI that are credit impaired is at RM9,409,000
      and RM Nil respectively. There is no movement during the financial year.
                                                                                        GROUP                              BANK
                                                                                     2019            2018              2019              2018
                                                                                   RM’000          RM’000            RM’000            RM’000
      At amortised cost
      Money market instruments:
      Malaysian Government securities                                              121,789                -          101,446                  -
      Commercial papers                                                             38,686                -           34,880                  -
                                                                                   160,475                -          136,326                  -
      Unquoted securities:
      Corporate bonds and sukuk                                                     90,020                -          177,498                  -
      Allowance for expected credit losses                                         (14,775)               -           (1,894)                 -
                                                                                    75,245                -          175,604                  -
      Total financial investments at amortised cost                                235,720                -          311,930                  -
                                                                                                                 2019 Annual Report        161
                                                                                             Lifetime ECL
                                                                                               Not-credit   Lifetime ECL
                                                                          12-Month ECL          Impaired Credit Impaired
                                                                              (Stage 1)          (Stage 2)       (Stage 3)              Total
                                                                               RM’000             RM’000          RM’000              RM’000
      GROUP
      At 1 April 2018
        As previously stated                                                          -                 -                -                  -
        Effects of adoption of MFRS 9                                                 -                 -          14,193             14,193
        As restated                                                                   -                 -          14,193             14,193
      New financial investments originated or purchased                             42               540                 -               582
      Total charge to income statement                                              42               540                 -               582
      At 31 March 2019                                                              42               540           14,193             14,775
      BANK
      At 1 April 2018
        As previously stated                                                          -                 -                -                  -
        Effects of adoption of MFRS 9                                              425                  -            1,294             1,719
        As restated                                                                425                  -            1,294             1,719
      New financial investments originated or purchased                             42               270                 -               312
      Changes due to change in credit risk                                        (137)                 -                -              (137)
      Total (write-back from)/charge to income statement                            (95)             270                 -               175
      At 31 March 2019                                                             330               270             1,294             1,894
	     As at 31 March 2019, the Group’s and the Bank’s gross exposure of financial investments at amortised cost that are credit impaired is at
      RM18,565,000 and RM1,294,000 respectively. There is no movement during the financial year.
                                                                                     GROUP                               BANK
                                                                                 2019              2018              2019               2018
                                                                               RM’000            RM’000            RM’000             RM’000
      At fair value
      Money market instruments:
      Commercial papers                                                               -           40,905                 -            25,926
      Unquoted securities:
      Corporate bonds and sukuk                                                       -           22,845                 -            22,845
                                                                                      -           63,750                 -            48,771
162       Alliance Bank Malaysia Berhad (88103-W)
                                                                                        GROUP                          BANK
                                                                                    2019              2018          2019         2018
                                                                                  RM’000            RM’000        RM’000       RM’000
       At fair value
       Money market instruments:
       Malaysian Government securities                                                   -        1,698,601            -      1,586,503
       Malaysian Government investment issues                                            -        2,063,704            -      1,196,560
       Negotiable instruments of deposits                                                -          398,898            -      1,058,671
       Commercial papers                                                                 -           14,978            -        14,978
       Khazanah bonds                                                                    -          113,549            -       113,549
                                                                                         -        4,289,730            -      3,970,261
       Quoted securities in Malaysia:
       Shares                                                                            -                 21          -            21
       Allowance for impairment losses                                                   -                 (11)        -            (11)
                                                                                         -                 10          -            10
       Unquoted securities:
       Shares                                                                            -          178,846            -       121,634
       Corporate bonds and sukuk                                                         -        4,046,012            -      2,314,543
       Allowance for impairment losses                                                   -            (9,409)          -              -
                                                                                         -        4,036,603            -      2,314,543
                                                                                         -        8,505,189            -      6,406,448
The table below shows the movements in allowance for impairment losses during the financial year:
                                                                                        GROUP                          BANK
                                                                                    2019              2018          2019         2018
                                                                                  RM’000            RM’000        RM’000       RM’000
                                                                                        GROUP                          BANK
                                                                                    2019              2018         2019                2018
                                                                                  RM’000            RM’000       RM’000              RM’000
       At amortised cost
       Money market instruments:
       Malaysian Government securities                                                   -          141,686            -         121,271
       Khazanah bonds                                                                    -          147,181            -             93,036
                                                                                         -          288,867            -         214,307
       Unquoted securities:
       Corporate bonds and sukuk                                                         -           18,938            -         131,690
       Allowance for impairment losses                                                   -           (14,193)          -              (1,294)
                                                                                         -            4,745            -         130,396
                                                                                         -          293,612            -         344,703
The table below shows the movements in allowance for impairment losses during the financial year:
                                                                                        GROUP                          BANK
                                                                                    2019              2018         2019                2018
                                                                                  RM’000            RM’000       RM’000              RM’000
	      Derivative financial instruments are financial instruments whose values change in response to changes in prices or rates (such as foreign
       exchange rates, interest rates and equity prices) of the underlying instruments. These instruments allow the Group and the Bank and the banking
       customers to transfer, modify or reduce their foreign exchange and interest rate risk via hedge relationships. The Group and the Bank also
       transact in these instruments for proprietary trading purposes. The risks associated with the use of derivative financial instruments, as well as
       management’s policy for controlling these risks are set out in Note 45.
	      The table below shows the Group’s and the Bank’s derivative financial instruments as at the end of the financial year. The contractual or underlying
       notional amounts of these derivative financial instruments and their corresponding gross positive (derivative financial asset) and gross negative
       (derivative financial liability) fair values as at the end of financial year are analysed below.
                                                                 2019                                                      2018
                                              Contract/                 Fair Value                      Contract/                 Fair Value
                                               Notional                                                  Notional
                                               Amount               Assets           Liabilities         Amount               Assets           Liabilities
       GROUP/BANK                               RM’000             RM’000              RM’000             RM’000             RM’000              RM’000
       Trading Derivatives
       Foreign exchange contracts:
       -	 Currency forwards                   1,446,443               9,238            (14,131)         1,540,435              8,365             (96,062)
       -	 Currency swaps                      2,960,820             10,003             (10,326)         3,240,897             47,110             (13,774)
       -	 Currency spots                        190,594                 246                (200)          167,965                 245                (185)
       -	 Currency options                      133,034                 420                (106)          198,450              1,449               (1,616)
       Interest rate related
          contracts:
       -	 Interest rate swaps                 6,318,009             34,489             (13,258)         5,342,800             26,882             (26,667)
       Equity related contracts:
       -	Options                                109,768               1,046            (19,524)           106,485                 404            (16,382)
       Total derivative assets/
         (liabilities)                      11,158,668              55,442             (57,545)       10,597,032              84,455            (154,686)
                                                                                                                       2019 Annual Report        165
                                                                                         GROUP                                 BANK
                                                                                     2019               2018              2019                2018
                                                                                   RM’000             RM’000            RM’000              RM’000
	      The Bank has entered into an arrangement on Commodity Murabahah Term Financing (“CMTF”) with Alliance Islamic Bank Berhad (“AIS”), the
       Bank’s wholly owned subsidiary. The contract is based on Wakalah principle where the Bank will provide the funds, while the assets are managed
       by AIS (as the Wakeel or agent). The risk and rewards of the underlying assets are recognised and borne by the Bank. Hence, the underlying
       assets and allowances for expected credit losses/impairment losses are recognised and accounted for by the Bank. The total loans, advances and
       financing for CMTF was at RM179,795,000 as at 31 March 2019.
                                                                                         GROUP                                 BANK
                                                                                     2019               2018              2019                2018
                                                                                   RM’000             RM’000            RM’000              RM’000
                                                                   GROUP                        BANK
                                                                2019            2018         2019           2018
                                                              RM’000          RM’000       RM’000         RM’000
                                                                   GROUP                        BANK
                                                                2019            2018         2019           2018
                                                              RM’000          RM’000       RM’000         RM’000
                Fixed rate
                -	 Housing loans/financing                    30,924          18,387         3,819        12,488
                -	 Hire purchase receivables                 975,868        1,131,382     679,421        699,989
                -	 Other fixed rate loans/financing         6,680,657       5,451,667    4,632,043      4,023,034
                Variable rate
                -	 Base lending rate plus                  26,180,959      25,722,537   20,862,144     21,273,098
                -	 Base rate plus                           4,659,660       3,268,524    3,485,583      2,533,620
                -	 Cost plus                                4,202,379       4,714,876    3,220,207      3,228,107
                Gross loans, advances and financing        42,730,447      40,307,373   32,883,217     31,770,336
                                                                                                     2019 Annual Report       167
                                                                               GROUP                        BANK
                                                                            2019            2018         2019               2018
                                                                          RM’000          RM’000       RM’000             RM’000
                                                                               GROUP                        BANK
                                                                            2019            2018         2019               2018
                                                                          RM’000          RM’000       RM’000             RM’000
(vi) Movements in credit impaired loans, advances and financing (“impaired loans”) in Stage 3:
                                                                                                            GROUP        BANK
                                                                                                              2019        2019
                                                                                                            RM’000      RM’000
               At 1 April 2018
                 As previously stated under MFRS 139                                                       577,519     470,646
                 Effects of adoption of MFRS 9                                                              (16,386)    (15,008)
                 As restated                                                                               561,133     455,638
               Impaired during the financial year                                                          722,929     533,179
               Recovered during the financial year                                                         (100,684)    (75,340)
               Reclassified as unimpaired during the financial year                                        (484,529)   (379,515)
               Financial assets derecognised other than write-off during the financial year                 (85,352)    (75,194)
               Amount written-off                                                                          (136,895)    (89,644)
               At 31 March 2019                                                                            476,602     369,124
               Gross impaired loans as % of gross loans, advances and financing                               1.1%        1.1%
(vii) Movements in impaired loans, advances and financing under MFRS 139:
                                                                                                            GROUP        BANK
                                                                                                              2018        2018
                                                                                                            RM’000      RM’000
                                                                            GROUP                    BANK
                                                                         2019         2018       2019                2018
                                                                       RM’000       RM’000     RM’000              RM’000
               Purchase of securities                                        -          50           -                 50
               Purchase of transport vehicles                           17,088       13,671     14,777             10,131
               Purchase of landed property                             234,412      347,159    184,647         281,386
               of which:	 -	 Residential                               153,789      188,970    129,916         155,226
               		        -	Non-residential                              80,623      158,189     54,731         126,160
               Purchase of fixed assets excluding land and buildings    21,220        5,635     20,579              4,754
               Personal use                                             81,293       56,852     47,995             35,527
               Credit card                                               9,045        9,074      9,045              9,074
               Construction                                              8,429       11,771      8,429             11,771
               Working capital                                          79,382       98,433     60,685             89,864
               Others                                                   25,733       34,874     22,967             28,089
               Gross impaired loans                                    476,602      577,519    369,124         470,646
                                                                            GROUP                    BANK
                                                                         2019         2018       2019                2018
                                                                       RM’000       RM’000     RM’000              RM’000
(x) Movements in the allowance for expected credit losses on loans, advances and financing are as follows:
                                                                                                   Lifetime ECL
                                                                                                     Not-credit   Lifetime ECL
                                                                             12-Month ECL             Impaired Credit Impaired
                                                                                 (Stage 1)             (Stage 2)       (Stage 3)       Total
               2019                                                               RM’000                RM’000          RM’000       RM’000
               GROUP
               At 1 April 2018
                 As previously stated under MFRS 139                                                                                372,449
                 Effects of adoption of MFRS 9                                                                                       90,879
                 As restated                                                         66,941           203,691           192,696     463,328
               Transfer to Stage 1                                                   24,268           (132,004)           (7,270)   (115,006)
               Transfer to Stage 2                                                   (40,020)         232,846           (103,159)    89,667
               Transfer to Stage 3                                                      (181)         (114,361)         254,377     139,835
               New financial assets originated or purchased                          70,774           154,861            15,818     241,453
               Changes due to change in credit risk                                   (9,934)           20,361            (7,814)      2,613
               Financial assets derecognised other than write-off                   (39,199)          (152,890)          (19,415)   (211,504)
               Other adjustment                                                           30               150                 -        180
                                                                                      5,738              8,963          132,537     147,238
               Unwinding of discount                                                       -                  -           (6,941)     (6,941)
               Total charge to income statement                                       5,738              8,963          125,596     140,297
               Write-off                                                                   -              (135)         (100,827)   (100,962)
               At 31 March 2019                                                      72,679           212,519           217,465     502,663
               BANK
               At 1 April 2018
                 As previously stated under MFRS 139                                                                                285,402
                 Effects of adoption of MFRS 9                                                                                       52,797
                 As restated                                                         43,894           137,652           156,653     338,199
               Transfer to Stage 1                                                   15,264            (90,649)           (5,930)    (81,315)
               Transfer to Stage 2                                                  (24,760)          154,042            (71,881)    57,401
               Transfer to Stage 3                                                      (148)          (65,538)         178,889     113,203
               New financial assets originated or purchased                          46,449           120,924              7,800    175,173
               Changes due to change in credit risk                                   (5,213)            5,001            (4,699)     (4,911)
               Financial assets derecognised other than write-off                   (26,381)          (118,951)          (16,490)   (161,822)
               Other adjustment                                                           30               150                 -        180
                                                                                      5,241              4,979           87,689      97,909
               Unwinding of discount                                                       -                  -           (5,408)     (5,408)
               Total charge to income statement                                       5,241              4,979           82,281      92,501
               Write-off                                                                   -                 (9)         (67,602)    (67,611)
               At 31 March 2019                                                      49,135           142,622           171,332     363,089
                                                                                                                        2019 Annual Report        171
(x) Movements in the allowance for impairment losses on loans, advances and financing are as follows: (cont’d)
       	      Stage 1 expected credit losses (“ECL”) for the Group and the Bank increased by RM5.7 million and RM5.2 million during the
              financial year mainly due to:
              •	    Newly originated loans, advances and financing for the Group’s and the Bank’s amounting to RM23.2 billion and RM15.2 billion;
              •	    Transfer of the Group’s and the Bank’s gross carrying amount from Stage 2 and 3 to Stage 1 by RM4.3 billion and RM3.4 billion;
Offset by
              •	    Settlement of the Group’s and the Bank’s gross carrying amount of RM17.5 billion and RM11.9 billion; and
              •	    Transfer of the Group’s and the Bank’s gross carrying amount from Stage 1 to Stage 2 by RM5.3 billion and RM4.1 billion.
Stage 2 ECL for the Group and the Bank increased by RM9.0 million and RM4.9 million mainly due to:
              •	    Transfer of the Group’s and the Bank’s gross carrying amount from Stage 1 and 3 to Stage 2 by RM5.6 billion and RM4.3 billion;
              •	    Newly originated loans, advances and financing for the Group’s and the Bank’s amounting to RM4.8 billion and RM3.2 billion;
Offset by
              •	    Transfer of the Group’s and the Bank’s gross carrying amount from Stage 2 to Stage 1 and 3 by RM5.0 billion and RM3.8 billion; and
              •	    Settlement of the Group’s and the Bank’s gross carrying amount of RM4.5 billion and RM3.2 billion.
Stage 3 ECL for the Group and the Bank increased by RM132.5 million and RM87.7 million mainly due to:
• Transfer of the Group’s and the Bank’s gross carrying amount from Stage 1 and 2 to Stage 3 by RM0.7 billion and RM0.5 billion;
Offset by
• Transfer of the Group’s and the Bank’s gross carrying amount from Stage 3 to Stage 2 by RM0.4 billion and RM0.3 billion.
       	      The gross carrying amount of the Group and the Bank were written-off by RM137.3 million and RM89.6 million had resulted in the reduction
              of Stage 3 and 2.
172        Alliance Bank Malaysia Berhad (88103-W)
                                                                                                                       GROUP          BANK
                                                                                                                         2018          2018
                                                                                                                       RM’000        RM’000
                                                                                         GROUP                                BANK
                                                                                     2019              2018              2019          2018
                                                                                   RM’000            RM’000            RM’000        RM’000
Note:
                                                                                         GROUP                                BANK
                                                                                     2019              2018              2019          2018
                                                                                   RM’000            RM’000            RM’000        RM’000
       	       The amounts due from subsidiaries and joint venture are unsecured, interest-free and repayable upon demand.
                                                                                                                           2019 Annual Report        173
Note: (cont’d)
(b) Movements for allowance for expected credit losses/impairment losses on other receivables are as follows:
                                                                                                                                        Lifetime ECL
                                                                                                                                              RM’000
               GROUP
               At 1 April 2018
                 As previously stated                                                                                                           32,017
                 Effects of adoption of MFRS 9                                                                                                        -
                 As restated                                                                                                                    32,017
               New financial assets originated or purchased                                                                                      1,174
               Financial assets derecognised other than write-off                                                                                (1,382)
               Changes due to change in credit risk                                                                                              3,527
               Total charge to income statement                                                                                                  3,319
               Write-off                                                                                                                          (951)
               At 31 March 2019                                                                                                                 34,385
               BANK
               At 1 April 2018
                 As previously stated                                                                                                           27,578
                 Effects of adoption of MFRS 9                                                                                                        -
                 As restated                                                                                                                    27,578
               Changes due to change in credit risk                                                                                              2,977
               Total charge to income statement                                                                                                  2,977
               Write-off                                                                                                                          (951)
               At 31 March 2019                                                                                                                 29,604
                                                                                                                            GROUP                BANK
                                                                                                                              2018                2018
                                                                                                                            RM’000              RM’000
       (a)	   Non-interest bearing statutory deposits for the Group and the Bank of RM1,521,492,000 and RM1,142,108,000 (2018: RM1,408,216,000
              and RM1,092,566,000) respectively are maintained with Bank Negara Malaysia in compliance with Section 26(2)(c) of the Central Bank of
              Malaysia Act, 2009, the amounts of which are determined as a set percentage of total eligible liabilities.
       (b)	   Interest bearing statutory deposits of RM100,000 (2018: RM100,000) relating to a subsidiary, Alliance Trustee Berhad which is maintained
              with Accountant-General in compliance with Section 3(f) of the Trust Companies Act, 1949.
                                                                                                                                BANK
                                                                                                                           2019               2018
                                                                                                                         RM’000             RM’000
       Alliance Investment Bank Berhad                      Investment banking business including Islamic                    100                  100
                                                            banking, provision of stockbroking services and
                                                            related financial services
       Alliance Islamic Bank Berhad                         Islamic banking, finance business and the provision              100                  100
                                                            of related financial services
       Alliance Direct Marketing Sdn. Bhd.                  Dealing in sales and distribution of consumer and                100                  100
                                                            commercial banking products
Note:
                                                                                                                                 GROUP
                                                                                                                             2019               2018
                                                                                                                           RM’000             RM’000
       Unquoted shares
       At beginning of financial year                                                                                          693                  650
       Share of results                                                                                                        109                  43
                                                                                                                               802                  693
       Employees’ Share Scheme [Note (a)]
       At beginning of financial year
          Effects of group reorganisation                                                                                         -                 113
       As restated                                                                                                                -                 113
       Employees’ Shares Scheme vested during the financial year                                                                  -              (113)
                                                                                                                                  -                   -
       Net Carrying Amount                                                                                                     802                  693
       Represented by:
       Share of net tangible assets                                                                                            802                  693
Note:
(a) This amount is in respect of the services rendered by the employees of the Bank’s joint venture, pursuant to the Employees’ Share Scheme.
	      Investment in AllianceDBS Research Sdn. Bhd. (“ADBS”) is accounted for as an investment in joint venture in accordance with MFRS 128
       “Investment in Associates and Joint Ventures” because both of the Group and the other joint venturer have joint control over the decision making
       of the entity and rights to net assets of the entity.
                                                                                   2019 Annual Report       177
                                                                                         GROUP
                                                                                      2019                2018
                                                                                    RM’000              RM’000
       Current liabilities
       Other liabilities (non-trade)                                                  1,860              1,838
       Total liabilities                                                              1,860              1,838
       Net assets                                                                     1,572              1,359
       Net assets
       At beginning of financial year                                                 1,359              1,275
       Profit for the financial year                                                    213                 84
       At end of financial year                                                       1,572              1,359
       Carrying value at 51% share of the equity interest of a joint venture            802                693
                                                                                                                                                           178
                                                    Leasehold land
                                                                                                               Office
                                       Freehold   50 years      Less than                                 equipment      Computer      Motor
                                           land    or more       50 years    Buildings   Renovations    and furniture   equipment    vehicles     Total
       GROUP                            RM’000     RM’000         RM’000      RM’000         RM’000          RM’000        RM’000     RM’000    RM’000
       2019
       Cost
                                                                                                                                                           Alliance Bank Malaysia Berhad (88103-W)
       At 1 April 2018                   1,953     11,673            1,850     30,332       124,220           56,296       62,070        870    289,264
       Additions                              -          -               -           -         1,951           5,876       16,733           -    24,560
       Disposals                              -          -               -           -             -          (1,352)         (57)          -    (1,409)
       Written-off                            -          -               -           -          (387)         (4,065)      (1,311)          -    (5,763)
       At 31 March 2019                  1,953     11,673            1,850     30,332       125,784           56,755       77,435        870    306,652
       Accumulated Depreciation
       At 1 April 2018                        -     3,077            1,024     12,332       113,209           38,922       51,195         70    219,829
       Charge for the financial year          -       118              19         587          6,099           6,876        9,496        138     23,333
       Disposals                              -          -               -           -             -          (1,348)           -           -    (1,348)
       Written-off                            -          -               -           -          (383)         (4,042)      (1,296)          -    (5,721)
       At 31 March 2019                       -     3,195            1,043     12,919       118,925           40,408       59,395        208    236,093
       Net Carrying Amount               1,953      8,441             807      17,388          6,859          16,347       18,040        662     70,497
18.	   PROPERTY, PLANT AND EQUIPMENT (CONT’D)
                                                         Leasehold land
                                                                                                                    Office
                                            Freehold   50 years      Less than                                 equipment        Computer       Motor
                                                land    or more       50 years    Buildings   Renovations    and furniture     equipment     vehicles      Total
       GROUP                                 RM’000     RM’000         RM’000      RM’000         RM’000          RM’000          RM’000      RM’000     RM’000
       2018
       Cost
       At 1 April 2017
          As previously stated                1,953     11,673            1,850     30,332       122,407           57,010         66,955         887     293,067
          Effect of group reorganisation          -          -                -          -           631               416           165         501       1,713
          As restated                         1,953     11,673            1,850     30,332       123,038           57,426         67,120       1,388     294,780
       Additions                                  -          -                -          -         2,032             8,475         6,139           24     16,670
       Disposals                                  -          -                -          -             -                (47)          (17)      (527)       (591)
       Written-off                                -          -                -          -          (850)           (9,558)      (11,172)         (15)   (21,595)
       At 31 March 2018                       1,953     11,673            1,850     30,332       124,220           56,296         62,070         870     289,264
       Accumulated Depreciation
       At 1April 2017                              -     2,959            1,005     11,745       105,986           41,538         56,071          (26)   219,278
         Effect of group reorganisation            -          -               -           -          620              411            168         355       1,554
         As restated                               -     2,959            1,005     11,745       106,606           41,949         56,239         329     220,832
       Charge for the financial year               -       118              19         587          7,385           6,362          6,123         137      20,731
       Disposals                                   -          -               -           -             -              (40)            (9)      (381)       (430)
       Written-off                                 -          -               -           -          (782)         (9,349)       (11,158)         (15)   (21,304)
       At 31 March 2018                            -     3,077            1,024     12,332       113,209           38,922         51,195          70     219,829
       Net Carrying Amount                    1,953      8,559             826      17,975         11,011          17,374         10,875         800      69,373
                                                                                                                                                                    2019 Annual Report
                                                                                                                                                                    179
                                                                                                                                                              180
                                                       Leasehold land
                                                                                                                  Office
                                          Freehold   50 years      Less than                                 equipment      Computer      Motor
                                              land    or more       50 years    Buildings   Renovations    and furniture   equipment    vehicles     Total
       BANK                                RM’000     RM’000         RM’000      RM’000         RM’000          RM’000        RM’000     RM’000    RM’000
       2019
       Cost
                                                                                                                                                              Alliance Bank Malaysia Berhad (88103-W)
       At 1 April 2018                      1,953     11,673            1,850     29,373       120,683           57,080       57,095        944    280,651
       Additions                                 -          -               -           -         1,592           5,851       16,679           -    24,122
       Disposals                                 -          -               -           -             -          (1,352)         (57)          -    (1,409)
       Written-off                               -          -               -           -          (387)         (4,066)      (1,311)          -    (5,764)
       At 31 March 2019                     1,953     11,673            1,850     29,373       121,888           57,513       72,406        944    297,600
       Accumulated Depreciation
       At 1 April 2018                           -     3,077            1,024     11,372       110,406           40,483       46,288        105    212,755
       Charge for the financial year             -       118              19         587          5,694           6,710        9,408        138     22,674
       Disposals                                 -          -               -           -             -          (1,348)           -           -    (1,348)
       Written-off                               -          -               -           -          (383)         (4,042)      (1,296)          -    (5,721)
       At 31 March 2019                          -     3,195            1,043     11,959       115,717           41,803       54,400        243    228,360
       Net Carrying Amount                  1,953      8,441             807      17,389          6,171          15,710       18,006        701     69,178
18.	   PROPERTY, PLANT AND EQUIPMENT (CONT’D)
                                                                          Leasehold land
                                                                                                                                         Office
                                                   Freehold           50 years        Less than                                     equipment         Computer             Motor
                                                       land            or more         50 years    Buildings     Renovations      and furniture      equipment           vehicles      Total
       BANK                                         RM’000             RM’000           RM’000      RM’000           RM’000            RM’000           RM’000            RM’000     RM’000
       2018
       Cost
       At 1 April 2017                                 1,953              11,673           1,850      29,373          119,667           57,864           60,028              962     283,370
       Additions                                           -                   -               -           -            1,770             8,456            6,041               24      16,291
       Disposals                                           -                   -               -           -                -                (47)            (17)             (27)        (91)
       Written-off                                         -                   -               -           -             (754)           (9,193)          (8,957)             (15)    (18,919)
       At 31 March 2018                                1,953              11,673           1,850      29,373          120,683           57,080           57,095              944     280,651
       Accumulated Depreciation
       At 1 April 2017                                      -              2,959           1,005      10,785          104,181           43,313           49,234                10    211,487
       Charge for the financial year                        -                118              19         587            6,920             6,196            6,009             137      19,986
       Disposals                                            -                  -               -           -                -               (40)              (9)             (27)        (76)
       Written-off                                          -                  -               -           -             (695)           (8,986)          (8,946)             (15)   (18,642)
       At 31 March 2018                                     -              3,077           1,024      11,372          110,406           40,483           46,288              105     212,755
Net Carrying Amount 1,953 8,559 826 17,976 10,277 16,597 10,807 839 67,834
Note:
Included in property, plant and equipment of the Group and the Bank are computer equipment under finance lease with a carrying amount of RM688,000 (2018: RM3,329,000).
	      Deferred tax assets and liabilities are offset when there is a legally enforceable right to set-off current tax assets against current tax liabilities and
       when the deferred taxes relate to the same tax authority. The net deferred tax assets and liabilities shown in the statement of financial position
       after appropriate offsetting are as follows:
                                                                                                GROUP                                    BANK
                                                                                            2019                2018                2019                2018
                                                                                          RM’000              RM’000              RM’000              RM’000
                                                                                                GROUP                                    BANK
                                                                                            2019                2018                2019                2018
                                                                                          RM’000              RM’000              RM’000              RM’000
The components and movements of deferred tax assets and liabilities during the financial year are as follows:
                                                                                                        Financial
                                                                                                  investments at
                                                                                     Financial         fair value
                                            Allowance for                         investments      through other        Property,
                                                 expected              Other        available-    comprehensive         plant and
                                             credit losses         liabilities        for-sale            income       equipment              Total
       GROUP                                      RM’000             RM’000            RM’000             RM’000          RM’000            RM’000
                                                                                                        Financial
                                                                                                  investments at
                                                                                     Financial         fair value
                                            Allowance for                         investments      through other        Property,
                                                 expected              Other        available-    comprehensive         plant and
                                             credit losses         liabilities        for-sale            income       equipment              Total
       BANK                                       RM’000             RM’000            RM’000             RM’000          RM’000            RM’000
                                                                                  GROUP                             BANK
                                                                              2019             2018             2019             2018
                                                                            RM’000           RM’000           RM’000           RM’000
Goodwill
       Cost:
       At beginning of financial year/end of financial year                 301,997          301,997          186,272         186,272
       Impairment:
       At beginning of financial year                                         3,292            3,292               45               45
       Impaired during the financial year                                     8,740                 -               -                -
       At end of financial year                                              12,032            3,292               45               45
Computer software
       Cost:
       At beginning of financial year                                       244,736          203,836          236,710         198,008
       Additions                                                             64,327           56,574           61,664           55,300
       Disposal                                                                    -                -               -           (1,077)
       Written-off                                                            (1,850)        (15,674)          (1,752)         (15,521)
       At end of financial year                                             307,213          244,736          296,622         236,710
       Accumulated amortisation:
       At beginning of financial year                                       134,039          125,180          129,956         122,249
       Charge for the financial year                                         30,206           24,161           29,117           23,346
       Disposal                                                                    -                -               -             (402)
       Written-off                                                               (28)        (15,302)             (28)         (15,237)
       At end of financial year                                             164,217          134,039          159,045         129,956
Note:
	      Computer software of the Group and of the Bank includes work in progress of RM35,819,000 and RM35,549,000 (2018: RM43,146,000 and
       RM42,774,000) respectively which is not amortised until ready for use.
                                                                                                                          2019 Annual Report        185
       	      Goodwill is reviewed annually for impairment, or more frequently when there are indications that impairment may have occurred. Goodwill
              has been allocated to the Group’s cash-generating units (“CGU”) that are expected to benefit from the synergies of the acquisitions,
              identified according to the business segments as follows:
                                                                                            GROUP                                 BANK
                                                                                        2019              2018               2019                2018
                                                                                      RM’000            RM’000             RM’000              RM’000
       	      For annual impairment testing purposes, the recoverable amount of the CGUs, which are reportable business segments, are determined
              based on their value-in-use. The value-in-use calculations uses pre-tax cash flow projections based on financial budget and business
              plans approved by the Board of Directors. The key assumptions for the computation of value-in-use include the discount rates, cash flow
              projection and growth rates applied are as follows:
              	       The discount rate used are pre-tax and reflect specific risks relating to the CGUs. The discount rate used in determining the
                      recoverable amount are as follows:
                                                                                                                                 GROUP
                                                                                                                              2019               2018
                                                                                                                                %                  %
              	       Cash flow projections are based on four-year financial budget and business plans approved by the Board of Directors. The cash flow
                      projections are derived based on a number of key factors including past performance and management’s expectation of market
                      developments.
              	       Cash flows beyond the fourth year are extrapolated in perpetuity using terminal growth rate at 4.6% (2018: 5.2%), representing the
                      forecasted GDP growth rate of the country for the CGUs.
186           Alliance Bank Malaysia Berhad (88103-W)
(iii) Impairment
                 	     During the financial year, an impairment loss of RM8,740,000 has been recognised in respect of the stockbroking business. The
                       impairment loss is driven by lower projected cash flows resulting from the reassessment of expected future business performance
                       in the light of current trading and economic condition.
       	         Management is of a view that any reasonable change key assumptions would not cause the carrying amount of the goodwill to exceed the
                 recoverable amount of the CGUs except for Stockbroking business.
                                                                                             GROUP                                 BANK
                                                                                         2019               2018               2019            2018
                                                                                       RM’000             RM’000             RM’000          RM’000
(i) The maturity structure of fixed deposits, money market deposits and negotiable instruments of deposits are as follows:
                                                                                             GROUP                                 BANK
                                                                                         2019               2018               2019            2018
                                                                                       RM’000             RM’000             RM’000          RM’000
(ii) The deposits are sourced from the following types of customers:
                                                                                               GROUP                                BANK
                                                                                            2019            2018               2019                2018
                                                                                          RM’000          RM’000             RM’000              RM’000
                                                                                               GROUP                                BANK
                                                                                            2019            2018               2019                2018
                                                                                          RM’000          RM’000             RM’000              RM’000
	      Structured investments designated at fair value for the Group and the Bank include investments with embedded equity linked options, interest
       rate index linked options and foreign currency options.
	      The Group and the Bank designated certain structured investments at fair value through profit or loss. The structured investments are recorded
       at fair value.
The fair value changes of the structured investments that are attributable to the changes in own credit risk are not significant.
                                                                                                                                 GROUP/BANK
                                                                                                                               2019                2018
                                                                                                                             RM’000              RM’000
                                                                                                                                GROUP
                                                                                                                            2019               2018
                                                                                                                          RM’000             RM’000
	      These mainly relate to amounts payable to non-margin clients and outstanding contracts entered into on behalf of clients where settlement via
       the Bursa Malaysia Securities Clearing Sdn. Bhd. has yet to be made.
The Group’s normal trade credit terms for non-margin clients is three (3) market days according to the Bursa’s FDSS trading rules.
	      Following the issuance of FRSIC Consensus 18, the Group no longer recognises trust monies balances in the statement of financial position, as
       the Group does not have any control over the trust monies to obtain the future economic benefits embodied in the trust monies. The trust monies
       maintained by the Group amounting to RM56,655,000 (2018: RM71,652,000) have been excluded accordingly.
	      This relates to proceeds received from housing loans/financing and hire purchase loans/financing sold directly to Cagamas Berhad with recourse
       to the Group and the Bank. Under the agreement, the Group and the Bank undertakes to administer the loans/financing on behalf of Cagamas
       Berhad and to buy back any loans/financing which are regarded as defective based on pre-determined and agreed upon prudential criteria set by
       Cagamas Berhad.
                                                                                           GROUP                                 BANK
                                                                                      2019               2018               2019               2018
                                                                                    RM’000             RM’000             RM’000             RM’000
Note:
(a) Finance lease liabilities of the Group and the Bank are as follows:
                                                                                                                                       Present value
                                                                                                          Future            Future        of finance
                                                                                                  minimum lease            finance              lease
                                                                                                       payments           charges          liabilities
               GROUP/BANK                                                                                RM’000           RM’000             RM’000
               At 31 March 2019
               Within one year                                                                              695                  (7)              688
                                                                                                            695                  (7)              688
               At 31 March 2018
               Within one year                                                                             2,780               (139)            2,641
               One year to five years                                                                       695                  (7)              688
                                                                                                           3,475               (146)            3,329
       	       The Group and the Bank lease computer equipment under finance lease. At the end of the lease term, the Group and the Bank have the
               option to acquire the assets at a nominal price deemed to be a bargain purchase option. There are no restrictive covenants imposed by the
               lease agreement and no arrangements have been entered into for contingent rental payments.
(b) The amounts due to joint venture are unsecured, interest-free, and repayable upon demand.
Movements for allowance for expected credit losses on commitments and contingencies are as follows:
                                                                                                    Lifetime ECL
                                                                                     12-Month          Not-credit   Lifetime ECL
                                                                                          ECL           Impaired Credit Impaired
               2019                                                                   (Stage 1)          (Stage 2)       (Stage 3)              Total
               GROUP                                                                   RM’000             RM’000          RM’000              RM’000
               At 1 April 2018
                  As previously stated                                                       -                 -                 -                  -
                  Effects of adoption of MFRS 9                                          8,562            21,295            14,143             44,000
                  As restated                                                            8,562            21,295            14,143             44,000
               Transfer to Stage 1                                                       1,023           (10,403)                -             (9,380)
               Transfer to Stage 2                                                      (1,396)           11,958              (401)            10,161
               Transfer to Stage 3                                                           -            (1,058)            7,298              6,240
               New financial assets originated or purchased                              5,696             5,704                73             11,473
               Changes due to change in credit risk                                     (3,330)           (2,786)              161             (5,955)
               Financial assets derecognised other than write-off                       (3,728)           (8,063)          (12,148)           (23,939)
               Other adjustments                                                             6                17                 -                 23
                                                                                        (1,729)           (4,631)           (5,017)           (11,377)
               Unwinding of discount                                                         -                 -               (19)               (19)
               Total write-back from income statement                                   (1,729)           (4,631)           (5,036)           (11,396)
               At 31 March 2019                                                          6,833            16,664             9,107             32,604
190        Alliance Bank Malaysia Berhad (88103-W)
(b) The amounts due to joint venture are unsecured, interest-free, and repayable upon demand. (cont’d)
Movements for allowance for expected credit losses on commitments and contingencies are as follows: (cont’d)
                                                                                                Lifetime ECL
                                                                                 12-Month          Not-credit   Lifetime ECL
                                                                                      ECL           Impaired Credit Impaired
              2019                                                                (Stage 1)          (Stage 2)       (Stage 3)            Total
              BANK                                                                 RM’000             RM’000          RM’000            RM’000
              At 1 April 2018
                As previously stated                                                      -                  -                  -              -
                Effects of adoption of MFRS 9                                        7,520             15,587            4,183           27,290
                As restated                                                          7,520             15,587            4,183           27,290
              Transfer to Stage 1                                                      867             (8,597)                  -         (7,730)
              Transfer to Stage 2                                                    (1,257)           10,651                (395)        8,999
              Transfer to Stage 3                                                         -            (1,046)           7,069            6,023
              New financial assets originated or purchased                            5,120             4,157                 73          9,350
              Changes due to change in credit risk                                   (3,011)             (987)               538          (3,460)
              Financial assets derecognised other than write-off                     (3,148)           (6,291)          (2,454)          (11,893)
              Other adjustments                                                           6                 9                   -            15
                                                                                     (1,423)           (2,104)           4,831            1,304
              Unwinding of discount                                                       -                  -                (12)           (12)
              Total (write-back from)/charge to income statement                     (1,423)           (2,104)           4,819            1,292
              At 31 March 2019                                                       6,097             13,483            9,002           28,582
       	      As at 31 March 2019, the Group’s and the Bank’s gross exposure of commitment and contingencies that are credit impaired was at
              RM16,460,000 and RM14,481,000 respectively.
                                                                                         GROUP                                  BANK
                                                                                     2019               2018             2019             2018
                                                                    Note           RM’000             RM’000           RM’000           RM’000
On 27 October 2015, the Bank issued RM900 million Sub-MTNs under the RM2.0 billion Sub-MTN Programme.
                                                                                                   GROUP                                    BANK
                                                                                              2019                2018                 2019                2018
                                                                                            RM’000              RM’000               RM’000              RM’000
       	      The Subordinated Notes have been assigned a long term rating of A2 by RAM Rating Services Berhad with tenure of 10 years, callable five
              (5)-years after issue date.
The coupon rate for the Sub-MTNs is fixed at 5.75% per annum, payable semi-annually throughout the entire tenure.
(ii) Tenure of the facility/issue : 10 years from the issue date and callable five (5) years after issue date
(v) Call date : 27 October 2020 and thereafter on every coupon payment date
              (vi)	    The Sub-MTNs constitutes direct and unsecured obligations of the issuer, subordinated in right and priority of payment, to the extent
                       and in the manner provided in the Sub-MTNs, ranking pari passu among themselves.
              (vii)	   In the event of winding up or liquidation of the issuer, be subordinated in right of payment to all deposit liabilities and other liabilities
                       of the issuer, except in each case to those liabilities which by their terms rank equally in right of payment or which are subordinated
                       to the Sub-MTNs.
On 18 December 2015, the Bank issued RM300 million Sub-MTNs under the RM2.0 billion Sub-MTN Programme.
                                                                                                   GROUP                                    BANK
                                                                                              2019                2018                 2019                2018
                                                                                            RM’000              RM’000               RM’000              RM’000
              The Sub-MTNs have been assigned a long term rating of A2 by RAM Rating Services Berhad with tenure of 10 years, callable five (5)-years
              after issue date.
The coupon rate for the Sub-MTNs is fixed at 5.65% per annum, payable semi-annually throughout the entire tenure.
(ii) Tenure of the facility/issue : 10 years from the issue date and callable five (5) years after issue date
(v) Call date : 18 December 2020 and thereafter on every coupon payment date
              (vi)	    The Sub-MTNs constitutes direct and unsecured obligations of the issuer, subordinated in right and priority of payment, to the extent
                       and in the manner provided in the Sub-MTNs, ranking pari passu among themselves.
              (vii)	   In the event of winding up or liquidation of the issuer, be subordinated in right of payment to all deposit liabilities and other liabilities
                       of the issuer, except in each case to those liabilities which by their terms rank equally in right of payment or which are subordinated
                       to the Sub-MTNs.
       	      On 8 November 2017, the Bank issued RM150 million Additional Tier 1 Capital Securities under the RM1.0 billion Additional Tier 1 Capital
              Securities Programme.
                                                                                                        GROUP                                   BANK
                                                                                              2019                2018                 2019                2018
                                                                                            RM’000              RM’000               RM’000              RM’000
Capital Securities have been assigned a long term rating of BBB1 by RAM Rating Services Berhad.
              The coupon rate for the capital securities is fixed at 6.25% per annum, payable semi-annually throughout the entire tenure.
                                                                                                                                 2019 Annual Report         193
(iv) Call date : 8 November 2022 and thereafter on every coupon payment date
              (v)	     The Capital Securities constitutes direct and unsecured obligations of the issuer and are subordinated in right and priority of
                       payment, to the extent and in the manner provided in the Capital Securities and the Transaction Documents, ranking pari passu
                       among themselves.
              (vi)	    Upon the occurrence of any winding up proceeding, the amount payable on the Capital Securities will be subordinated in right of
                       payment to all deposit liabilities and other liabilities of the issuer, except in each case to those liabilities which by their terms rank
                       equally with or junior to the Capital Securities.
       	      On 8 March 2019, the Bank issued RM100 million Additional Tier 1 Capital Securities under the RM1.0 billion Additional Tier 1 Capital
              Securities Programme.
                                                                                                 GROUP                                   BANK
                                                                                             2019               2018                2019                2018
                                                                                           RM’000             RM’000              RM’000              RM’000
Capital Securities have been assigned a long term rating of BBB1 by RAM Rating Services Berhad.
The coupon rate for the capital securities is fixed at 5.95% per annum, payable semi-annually throughout the entire tenure.
(iv) Call date : 8 March 2024 and thereafter on every distribution payment date
              (v)	     The Capital Securities constitutes direct and unsecured obligations of the issuer and are subordinated in right and priority of
                       payment, to the extent and in the manner provided in the Capital Securities and the Transaction Documents, ranking pari passu
                       among themselves.
              (vi)	    Upon the occurrence of any winding up proceeding, the amount payable on the Capital Securities will be subordinated in right of
                       payment to all deposit liabilities and other liabilities of the issuer, except in each case to those liabilities which by their terms rank
                       equally with or junior to the Capital Securities.
194       Alliance Bank Malaysia Berhad (88103-W)
                                                                     2019                       2018
                                                             Number of                  Number of
                                                              ordinary                   ordinary
                                                                shares                     shares
                                                                  ’000       RM’000          ’000       RM’000
GROUP
BANK
29. RESERVES
                                                                    GROUP                      BANK
                                                                 2019          2018         2019          2018
                                                      Note     RM’000        RM’000       RM’000        RM’000
       Non-distributable:
       Statutory reserve                              (a)            -              -           -              -
       Share premium                                  (b)            -              -           -              -
       Regulatory reserves                             (c)     178,397       186,064      160,798       160,029
       Capital reserves                               (d)      100,150       100,150       95,515        95,515
       FVOCI reserves                                 (e)       78,513              -      36,831              -
       Revaluation reserves                            (f)           -       114,987            -        74,907
       Equity contribution from former parent         (g)            -              -           -              -
       Employees’ Share Scheme (“ESS”) reserves       (g)            -              -           -              -
                                                               357,060       401,201      293,144       330,451
       Distributable:
       Retained profits                                      3,827,676      3,510,283   3,128,589      2,866,142
                                                             4,184,736      3,911,484   3,421,733      3,196,593
                                                                                                                          2019 Annual Report         195
Notes:
       (a)	    The requirement to maintain a statutory reserve fund is no longer required pursuant to BNM’s Capital Fund Policy with effect from
               3 May 2017.
       (b)	    Share premium is used to record premium arising from new shares issued by the Bank. Prior to 31 January 2017, the application of the
               share premium account was governed by Section 60 and 61 of the Companies Act 1965. In accordance with the transitional provisions set
               out in Section 618 (2) of the Companies Act, 2016, on 31 January 2017 any amount standing to the credit of the Group’s and the Bank’s
               share premium account have been aggregated as part of the Group’s and the Bank’s share capital (refer to Note 28). Notwithstanding this
               provision, the Group and the Bank may within 24 months from the commencement of the Companies Act, 2016, use the amount standing
               to the credit of its share premium account for purposes as set out in Section 618 (3) of the Companies Act, 2016.
       (c)	    Regulatory reserves represent the Group’s and the Bank’s compliance with BNM Revised Policy Documents in Financial Reporting and
               Financial Reporting for Islamic Banking Institutions effective 1 April 2018 whereby the Bank and its banking subsidiaries must maintain in
               aggregate, loss allowance for non-credit-impaired exposures and regulatory reserves of no less than 1% of total credit exposures, net of
               loss allowance for credit-impaired exposures.
       	       Prior to 1 April 2018, the Group is required to maintain in aggregate collective impairment allowances of no less than 1.2% of the total
               outstanding loans, advances and financing, net of individual impairment allowances, in accordance with the BNM guideline dated 6 April
               2015 on “Classification and Impairment Provisions for Loans/Financing”.
(d) Capital reserves are in respect of retained profits capitalised for a bonus issue by a subsidiary.
       (e)	    FVOCI reserves are the cumulative gains and losses arising on the revaluation of debt instruments measured at FVOCI, net off cumulative
               gains and losses transferred to profit or loss upon disposal and the cumulative allowance for expected credit losses on these investments.
       (f)	    The revaluation reserves are in respect of unrealised fair value gains and losses on financial investments available-for-sale, net off
               cumulative gains and losses transferred to profit or loss upon disposal and impairment.
       (g)	    The ESS reserves and equity contribution from former parent relate to the equity-settled share options/share grants to former Executive
               Directors and employees. This reserve is made up of the estimated fair value of the share options/share grants based on the cumulative
               services received from former Executive Directors and employees over the vesting period. The scheme ended on 2 December 2017.
	      The Alliance Financial Group Berhad Employees’ Share Scheme (“AFG Bhd ESS”) is governed by the By-Laws approved by the shareholders at an
       Extraordinary General Meeting held on 28 August 2007. The AFG Bhd ESS which comprises the Share Option Plan, the Share Grant Plan and the
       Share Save Plan took effect on 3 December 2007 and is in force for a period of 10 years.
       (i)	    The AFG Bhd ESS is implemented and administered by the Employees’ Share Participating Scheme Committee (“ESPS Committee”) in
               accordance with the By-Laws.
       (ii)	   The total number of shares which may be available under the AFG Bhd ESS shall not exceed in aggregate 10% of the total issued and
               paid-up share capital of AFG Bhd at any one time during the existence of the AFG Bhd ESS and out of which not more than 50% of the
               shares available under the AFG Bhd ESS shall be allocated, in aggregate, to Directors and senior management. In addition, not more
               than 10% of the shares available under the AFG Bhd ESS shall be allocated to any individual Director or employee who, either singly or
               collectively through his/her associates, holds 20% or more in the issued and paid-up capital of AFG Bhd.
196        Alliance Bank Malaysia Berhad (88103-W)
       (iii)	   The subscription price for each share under the Share Option Plan, Share Grant Plan and Share Save Plan may be at a discount (as
                determined by the ESPS Committee or such other pricing mechanism as may from time to time be permitted by Bursa Malaysia Securities
                Berhad or such other relevant regulatory authorities), provided that the discount shall not be more than 10% from the 5-day weighted
                average market price of the Bank’s shares transacted on Bursa Malaysia Securities Berhad immediately preceding the date on which an
                offer is made or at par value of the shares, whichever is higher.
       (iv)	    The ESPS Committee may at its discretion offer to any Director or employee of a corporation in the Group to participate in the AFG Bhd ESS
                if the Director or employee:
       	        Provided that the non-executive directors of the Group who are not employed by a corporation in the Group shall not be eligible to
                participate in the Share Save Plan.
       (v)	     Under the Share Option Plan and Share Grant Plan, the ESPS Committee may stipulate the performance targets, performance period, value
                and/or other conditions deemed appropriate.
       (vi)	    Under the Share Save Plan, the ESPS Committee may at its discretion offer Share Save Option(s) to any employees of the Group to subscribe
                for the Bank’s shares and the employee shall authorise deductions to be made from his/her salary.
       (vii)	 AFG Bhd may decide to satisfy the exercise of options/awards of shares under the AFG Bhd ESS through the issue of new Bank’s shares,
              transfer of existing shares or a combination of both new and existing shares.
       (viii)	 AFG Bhd may appoint or authorise the trustee of the AFG Bhd ESS to acquire its shares from the open market to give effect to the AFG Bhd
               ESS.
The following table illustrates the number and weighted average exercise prices (“WAEP”) of, and movements in, share grants:
                                                                   2019                                                   2018
                                                               Share Grants                                           Share Grants
                                                           Number of Share Grants                                 Number of Share Grants
                                                    At                                                     At
                                             beginning                                              beginning
                                                     of                                At end of            of                                At end of
                                              financial                    Lapsed/     financial     financial                    Lapsed/     financial
                                                  year        Vested      forfeited         year         year        Vested      forfeited         year
       GROUP                                      ’000          ’000           ’000         ’000         ’000          ’000           ’000         ’000
       WAEP                                            -            -             -             -             -            -             -             -
                                                                                                                            2019 Annual Report       197
                                                                   2019                                                     2018
                                                               Share Grants                                             Share Grants
                                                           Number of Share Grants                                   Number of Share Grants
                                                   At                                                         At
                                            beginning                                         At       beginning                                      At
                                                    of                                    end of               of                                 end of
                                             financial                     Lapsed/     financial        financial                 Lapsed/      financial
                                                 year         Vested      forfeited         year            year       Vested    forfeited          year
       BANK                                      ’000           ’000           ’000         ’000            ’000         ’000         ’000          ’000
WAEP - - - - - - - -
              2015 Share Grants (1st grant)                       -	 First 33.3% of the share grants                                         23.06.2015
                                                                  -	 Second 33.3% of the share grants                                        23.06.2016
                                                                  -	 Third 33.4% of the share grants                                         23.06.2017
              2015 Share Grants (2nd grant)                       -	 First 33.3% of the share grants                                         26.01.2016
                                                                  -	 Second 33.3% of the share grants                                        26.01.2017
                                                                  -	 Third 33.4% of the share grants                                         26.11.2017
       	        The fair value of share grants under the Share Grant Plan was estimated by an external valuer using a binomial model, taking into account
                the terms and conditions upon which the share options/share grants were offered/awarded. The rates are based on observable prices. The
                fair value of share options and share grants measured at offer/award date and the assumptions are as follows:
                                                                                                                           Share Grants
                                                                                                                 2015               2015                 2016
                                                                                                            (1st grant)        (2nd grant)
       	        The expected life of the share options is based on the exercisable period of the option and is not necessarily indicative of exercise patterns
                that may occur. The expected volatility reflects the assumption that the historical volatility is indicative of future trends, which may also not
                necessarily be the actual outcome. No other features of the share option/share grant were incorporated into the measurement of fair value.
       	        The risk-free rate is employed using a range of risk-free rates for Malaysian Government Securities (“MGS”) tenure from 1-year to 20-year
                MGS.
                                                                                               GROUP                                   BANK
                                                                                             2019               2018                2019                2018
                                                                                           RM’000             RM’000              RM’000              RM’000
	Included in interest income on loans, advances and financing for the current financial year is interest/profit accrued on impaired loans/financing
 of the Group and the Bank of RM5,465,000 (2018: RM3,722,000 and RM3,487,000 respectively).
                                                                                                                    2019 Annual Report        199
                                                                                        GROUP                               BANK
                                                                                    2019              2018              2019               2018
                                                                                  RM’000            RM’000            RM’000             RM’000
       Deposits and placements of banks and other financial institutions           17,056            25,294             9,787            13,833
       Deposits from customers                                                    887,040           846,632           865,897           827,153
       Recourse obligations on loans and financing sold to Cagamas                 25,182            24,142            25,182            24,142
       Other borrowings                                                                 -               167                 -               167
       Subordinated obligations                                                    78,732            72,617            78,915            72,735
       Others                                                                       4,569             3,875             4,569             3,875
                                                                                1,012,579           972,727           984,350           941,905
                                                                                                                            GROUP
                                                                                                                        2019               2018
                                                                                                                      RM’000             RM’000
       Income derived from investment of depositors’ funds and others                                                 593,548           488,710
       Income derived from investment of Islamic Banking funds                                                         60,588            54,332
       Income attributable to the depositors and financial institutions                                              (295,079)         (224,797)
                                                                                                                      359,057           318,245
Note:
	      Net income from Islamic banking business comprises income generated from Alliance Islamic Bank Berhad (“AIS”), and Islamic banking business
       of Alliance Investment Bank Berhad (“AIBB”). Both AIS and AIBB are wholly-owned subsidiaries of the Bank.
200          Alliance Bank Malaysia Berhad (88103-W)
                                                                                  GROUP                     BANK
                                                                                2019        2018         2019        2018
                                                                              RM’000      RM’000       RM’000      RM’000
                                                               GROUP                    BANK
                                                            2019         2018       2019                2018
                                                          RM’000       RM’000     RM’000              RM’000
       Personnel costs
       -	 Salaries, allowances and bonuses                380,786      354,861    292,799         272,572
       -	 Contribution to EPF                              60,223       55,857     46,439             43,188
       -	 Share options/grants under ESS                        -         189           -                191
       -	 Termination benefits                                  -       42,365          -             42,225
       -	Others                                            48,625       51,028     38,904             42,470
                                                          489,634      504,300    378,142         400,646
       Establishment costs
       -	 Depreciation of property, plant and equipment    23,333       20,731     22,674             19,986
       -	 Amortisation of computer software                30,206       24,161     29,117             23,346
       -	 Rental of premises                               29,573       29,648     23,233             23,104
       -	 Water and electricity                             7,818        7,991      5,664              5,905
       -	 Repairs and maintenance                           9,747        9,980      7,384              7,947
       -	 Information technology expenses                  58,628       50,010     47,552             40,538
       -	Others                                            15,855       13,982      6,333              5,480
                                                          175,160      156,503    141,957         126,306
       Marketing expenses
       -	 Promotion and advertisement                      12,518       14,193     10,796             13,437
       -	 Branding and publicity                           13,233       13,160      9,167             11,633
       -	Others                                             8,270        7,096      5,140              4,340
                                                           34,021       34,449     25,103             29,410
                                                                               GROUP                    BANK
                                                                            2019         2018       2019         2018
                                                                          RM’000       RM’000     RM’000       RM’000
       Auditors’ remuneration
       -	 statutory audit fees                                              1,351       1,239        978             850
       -	 audit related fees                                                 726        1,349        458        1,067
       -	 tax compliance fees                                                100          113         53             53
       -	 tax related services                                                60          116         52               -
       -	 non-audit related services                                         185          510        125             440
       Hire of equipment                                                    2,447       2,994      2,447        2,994
       Property, plant and equipment written-off                              42          291         43             277
       Computer software written-off                                        1,822         372      1,724             284
36.	   ALLOWANCE FOR EXPECTED CREDIT LOSSES/IMPAIRMENT LOSSES ON LOANS, ADVANCES AND FINANCING AND OTHER FINANCIAL
       ASSETS
                                                                               GROUP                    BANK
                                                                            2019         2018       2019         2018
                                                                          RM’000       RM’000     RM’000       RM’000
                                                                                            GROUP                                 BANK
                                                                                       2019               2018               2019                2018
                                                                                     RM’000             RM’000             RM’000              RM’000
                                                                                            GROUP                                 BANK
                                                                                       2019               2018               2019                2018
                                                                                     RM’000             RM’000             RM’000              RM’000
39. TAXATION
                                                                                            GROUP                                 BANK
                                                                                       2019               2018               2019                2018
                                                                                     RM’000             RM’000             RM’000              RM’000
       Income tax:
         Provision for current financial year                                        222,893            191,044            163,354            153,605
         (Over)/under provision in prior years                                         (7,082)           11,267              (6,545)           11,020
                                                                                     215,811            202,311            156,809            164,625
       Income tax is calculated at the Malaysian statutory tax rate of 24% (2018: 24%) on the estimated assessable profit for the financial year.
204        Alliance Bank Malaysia Berhad (88103-W)
	      A reconciliation of income tax expense applicable to profit before taxation at the statutory income tax rate to income tax expense at the effective
       income tax rate of the Group and of the Bank is as follows:
                                                                                             GROUP                                  BANK
                                                                                         2019               2018               2019               2018
                                                                                       RM’000             RM’000             RM’000             RM’000
       Taxation at Malaysian statutory tax rate of 24% (2018: 24%)                    169,926             164,303            147,363            139,979
       Income not subject to tax                                                        (3,028)               (398)          (21,407)             (8,455)
       Expenses not deductible for tax purposes                                          9,519             12,204              6,971             10,190
       (Over)/under provision of tax expense in prior years                             (5,991)            15,260              (4,867)           14,620
       Tax expense for the financial year                                             170,426             191,369            128,060            156,334
(a) Basic
       	      Basic earnings per share is calculated by dividing profit for the year attributable to Equity holders of the Bank by the weighted average
              number of ordinary shares in issue during the financial year.
                                                                                             GROUP                                  BANK
                                                                                         2019               2018               2019               2018
                                                                                       RM’000             RM’000             RM’000             RM’000
Profit for the year attributable to Equity holders of the Bank 537,597 493,228 485,952 426,910
                                                                                             GROUP                                  BANK
                                                                                          2019               2018               2019               2018
                                                                                          ’000               ’000               ’000               ’000
Weighted average numbers of ordinary shares in issue 1,548,106 1,548,106 1,548,106 1,506,439
                                                                                             GROUP                                  BANK
                                                                                          2019               2018               2019               2018
                                                                                           sen                sen                sen                sen
(b) Diluted
       	      For the purpose of calculating diluted earning per share, the profit for the year attributable to Equity holders of the Bank and the weighted
              average number of ordinary shares in issue during the financial year have been adjusted for the dilutive effects of all potential ordinary
              shares, (non-cumulative).
       	      There were no dilutive potential ordinary shares outstanding as at 31 March 2019 and 31 March 2018 respectively. As a result, the dilutive
              earnings per share equal to basic earnings per share for financial year ended 31 March 2019 and 31 March 2018.
                                                                                                       2019 Annual Report       205
41. DIVIDENDS
Bank
	      Dividends paid on the shares held in Trust pursuant to the Group’s ESS which are classified as shares held for ESS are not accounted for in the
       total equity where RM1,121,000 for the first interim dividend and RM1,549,000 for second interim dividend being dividends paid for those shares
       were added back to the appropriation of retained profits in respect of the dividends as at 31 March 2018.
	      The dividend paid by the Bank to the former holding company, Alliance Financial Group Berhad (“AFG”) prior to group reorganisation exercise, is
       eliminated at the Group level. Upon the completion of group reorganisation exercise on 26 September 2017, the Bank is now the holding company
       of AFG. Dividends paid by the Bank after the group reorganisation will be reflected both in the Group and the Bank.
	      Subsequent to the financial year end, on 29 May 2019, the Directors declared a second interim dividend of 8.2 sen per share, on 1,548,105,929
       ordinary shares amounting to approximately RM126,945,000 in respect of current financial year. The accompanying financial statements do not
       reflect these dividend. The dividend will be accounted for in shareholders’ equity as an appropriation of retained profits in the financial year ending
       31 March 2020.
The Directors do not propose any final dividend in respect of the financial year ended 31 March 2019.
	      In addition to related party disclosures mentioned elsewhere in the financial statements, set out below are the Group’s and the Bank’s other
       significant related party transactions and balances:
The related parties of, and their relationship with the Group and the Bank are as follows:
       -	 Key management personnel                                             Key management personnel refer to those persons having authority and
                                                                               responsibility for planning, directing and controlling the activities of the
                                                                               Group and the Bank, directly or indirectly, including Executive Directors
                                                                               and Non-Executive Directors of the Group and the Bank (including close
                                                                               members of their families). Other members of key management personnel of
                                                                               the Group and the Bank are the Business Support Heads who report directly
                                                                               to Group Chief Executive Officer or to the Board Committees (including close
                                                                               members of their families).
       -	 Substantial shareholders                                             Substantial shareholders refer to those entities or persons having significant
                                                                               voting power in the Group and/or the Bank, directly or indirectly, resides with
                                                                               certain Directors of the Group and/or the Bank.
                                                                              GROUP                     BANK
                                                                           2019         2018        2019                2018
                                                                         RM’000       RM’000      RM’000              RM’000
(a) Transactions
             Interest income
                -	subsidiaries                                                -            -       46,607             38,800
                -	 key management personnel                                  37           26           20                 26
             Dividend income
               -	subsidiaries                                                  -            -      80,154             33,913
             Management fees
               -	subsidiaries                                                  -            -         154                336
             Rental income
               -	subsidiaries                                                  -            -         717                680
               -	 joint venture                                                -            1           -                  1
             Interest expenses
                -	subsidiaries                                                -            -          (42)               (47)
                -	 joint venture                                            (39)         (32)           -                  -
                -	 key management personnel                                (550)        (314)        (502)              (281)
                -	 substantial shareholders                                  (2)           -           (2)                 -
             Rental expenses
               -	subsidiaries                                                  -            -           -                 (89)
               -	 joint venture                                               (1)           -          (1)                  -
             Commission paid
               -	subsidiaries                                                  -            -     (18,247)             (6,267)
             Dividend paid
               -	 former holding company                                       -            -           -         (117,971)
208          Alliance Bank Malaysia Berhad (88103-W)
Note:
As at 31 March 2019:
       (a)	     The Group and the Bank have paid RM2,895,000 and RM1,149,000 respectively (2018: RM3,213,000 and RM974,000) to the joint venture/
                other related company for the research services provided, where the joint venture/other related company was jointly held by Alliance
                Investment Bank Berhad and DBS Vickers Securities Pte. Ltd., a company incorporated in Singapore.
       (b)	     The Group and the Bank have paid RM260,000 (2018: RM784,000) for staff secondment to an indirect shareholder, Fullerton Financial
                Holdings (International) Pte. Ltd., a company incorporated in Singapore.
       (c)	     Other than transactions with joint venture company and Fullerton Financial Holdings (International) Pte. Ltd., all intercompany transactions
                are conducted in Malaysia.
                                                                                              GROUP                                  BANK
                                                                                          2019               2018               2019               2018
                                                                                        RM’000             RM’000             RM’000             RM’000
(b) Balances
                Other assets
                  -	subsidiaries                                                              -                   -           133,557             46,794
                  -	 joint venture                                                          299                 392               299                392
                Other liabilities
                  -	 joint venture                                                          (160)              (168)                  -                  -
                                                                                                                     2019 Annual Report        209
       	      Remuneration of Chief Executive Officers (“CEO”), Non-executive Directors and other members of key management excluding past CEO
              and Directors for the financial year is as follows:
                                                                                        GROUP                                BANK
                                                                                    2019               2018              2019               2018
                                                                                  RM’000             RM’000            RM’000             RM’000
              Non-executive Directors:
                -	 Fees payables                                                     2,698             2,820             1,897             1,530
                -	Allowances                                                           973               790               714               496
                -	Benefits-in-kind                                                      31                34                31                34
                                                                                     3,702             3,644             2,642             2,060
       	      Key management personnel of the Group and the Bank have been offered/awarded the following number of share grants under the AFG
              Bhd ESS:
                                                                                                                          Share Grants
                                                                                                                          2019              2018
              GROUP                                                                                                       ’000              ’000
                                                                                                                          Share Grants
                                                                                                                          2019              2018
              BANK                                                                                                        ’000              ’000
       	      The above share grants were offered/awarded on the same terms and conditions as those offered to other employees of the Group and the
              Bank.
210       Alliance Bank Malaysia Berhad (88103-W)
GROUP
Total value of remuneration and numbers of officers with variable remuneration for the financial year are as follow:
                                                                   2019                                                    2018
                                                        Unrestricted                   Deferred                  Unrestricted                 Deferred
              GROUP                           Number        RM’000        Number        RM’000        Number         RM’000          Number    RM’000
              Fixed remuneration
              Cash                                            25,709                           -                      25,512                         -
                                                              25,709                           -                      25,512                         -
              Variable remuneration
              Cash                                 19          8,663            19         4,558            19         9,589             19     3,077
                                                               8,663                       4,558                       9,589                    3,077
                                                              34,372                       4,558                      35,101                    3,077
                                                                   2019                                                    2018
                                                     Unrestricted                      Deferred              Unrestricted                     Deferred
              BANK                            Number     RM’000           Number        RM’000        Number     RM’000              Number    RM’000
              Fixed remuneration
              Cash                                            22,463                           -                      22,025                         -
                                                              22,463                           -                      22,025                         -
              Variable remuneration
              Cash                                 17          7,938            17         4,207            17         8,929             17     2,858
                                                               7,938                       4,207                       8,929                    2,858
                                                              30,401                       4,207                      30,954                    2,858
                                                                                                                                 2019 Annual Report         211
                                                                                                                                         BANK
                                                                                                                                    2019                2018
                                                                                                                                  RM’000              RM’000
       of which:
       Total credit exposure which is impaired or in default                                                                             8                    -
	      The disclosure on Credit Transactions and Exposures with Connected Parties above is presented in accordance with paragraph 9.1 of Bank Negara
       Malaysia’s Guidelines on Credit Transactions and Exposures with Connected Parties, which became effective on 1 January 2008.
       (iii)	   Executive officer, being a member of management having authority and responsibility for planning, directing and/or controlling the activities
                of the Bank, and his close relatives;
       (iv)	    Officers who are responsible for or have the authority to appraise and/or approve credit transactions or review the status of existing credit
                transactions, either as a member of a committee or individually, and their close relatives;
       (v)	     Firms, partnerships, companies or any legal entities which control, or are controlled by any person listed in (i) to (iv) above, or in which they
                have an interest, as a director, partner, executive officer, agent or guarantor, and their subsidiaries or entities controlled by them;
(vi) Any person for whom the persons listed in (i) to (iv) above is a guarantor; and
(vii) Subsidiary of or an entity controlled by the Bank and its connected parties.
	      Credit transactions and exposures to connected parties as disclosed above includes the extension of credit facilities and/or off-balance sheet
       credit exposures such as guarantees, trade-related facilities and loan commitments. It also includes holdings of equities and private debt securities
       issued by the connected parties.
212       Alliance Bank Malaysia Berhad (88103-W)
Remuneration in aggregate for CEO/Directors charged to the statement of income for the year is as follows:
                                                                                                GROUP                                   BANK
                                                                                            2019               2018                2019               2018
                                                                                          RM'000             RM’000              RM’000             RM’000
Notes:
       (a)	     Other than Directors fees and allowances, there were no amount paid or payable for services rendered by any Directors of the Group and
                the Bank during the financial year.
       (b)	     The Directors of the Group and the Bank are covered under the Directors’ & Officers’ Liability Insurance in respect of liabilities arising from
                acts committed in their capacity as Directors of the Group and the Bank, provided that such Director has not acted negligently, fraudulently
                or dishonestly, or is in breach of his or her duty of trust. The total apportioned amount of insurance effected for Directors under the Group
                and the Bank was at RM130,000 and RM118,000 (2018: RM134,000 and RM121,000) respectively.
                                                                                                                       2019 Annual Report       213
The total remuneration (including benefits-in-kind) of the CEO and Directors of the Group and the Bank are as follows:
                                                                                                               Share
                                                   Salary                                                   options/
                                                and other          Contribution           Fees                grants          Benefits-
     GROUP                                    remuneration Bonuses       to EPF       payables Allowances under ESS            in-kind  Total
     2019                                         RM’000 RM’000        RM’000          RM’000      RM’000    RM’000            RM’000 RM’000
     Non-executive Directors:
     Tan Sri Dato’ Ahmad Bin Mohd Don                  -           -             -          285            53             -         31        369
     Ou Shian Waei                                     -           -             -          205            70             -           -       275
     Kuah Hun Liang                                    -           -             -          312           118             -           -       430
     Lee Ah Boon                                       -           -             -          217            68             -           -       285
     Datuk Wan Azhar Bin Wan Ahmad                     -           -             -          405           124             -           -       529
     Lee Boon Huat                                     -           -             -          205            91             -           -       296
     Ho Hon Cheong                                     -           -             -          190            95             -           -       285
     Thayaparan S Sangarapillai                        -           -             -          179            68             -           -       247
     Tan Chian Khong                                   -           -             -          155            64             -           -       219
     Susan Yuen Su Min                                 -           -             -           55             9             -           -        64
     Datin Amy Ooi Swee Lian                           -           -             -           37            15             -           -        52
     Mazidah Binti Abdul Malik                         -           -             -          137            71             -           -       208
     Dato’ Yeoh Beow Tit                               -           -             -           90            30             -           -       120
     Hj Md Ali Bin Md Sarif                            -           -             -           90            28             -           -       118
     Dato’ Ahmad Hisham Bin Kamaruddin                 -           -             -           11             2             -           -        13
     Ibrahim Bin Hassan                                -           -             -          125            67             -           -       192
                                                       -           -             -        2,698           973             -         31       3,702
The total remuneration (including benefits-in-kind) of the CEOs and Directors of the Group and the Bank are as follows: (cont’d)
                                                     Salary
                                                  and other                Contribution          Fees                       Benefits-
      GROUP                                    remuneration    Bonuses           to EPF      payables     Allowances         in-kind       Total
      2018                                          RM’000      RM’000         RM’000         RM’000          RM’000         RM’000      RM’000
      Non-executive Directors:
      Tan Sri Dato’ Ahmad Bin Mohd Don                    -            -              -            211              32             34       277
      Kung Beng Hong                                      -            -              -            404              89               -      493
      Ou Shian Waei                                       -            -              -            242              68               -      310
      Kuah Hun Liang                                      -            -              -            273              91               -      364
      Lee Ah Boon                                         -            -              -            234              55               -      289
      Datuk Wan Azhar Bin Wan Ahmad                       -            -              -            319              88               -      407
      Lee Boon Huat                                       -            -              -            167              58               -      225
      Ho Hon Cheong                                       -            -              -            142              62               -      204
      Thayaparan S Sangarapillai                          -            -              -            132              50               -      182
      Tan Chian Khong                                     -            -              -            191              33               -      224
      Dato’ Majid Bin Mohammad                            -            -              -            164              56               -      220
      Mazidah Binti Abdul Malik                           -            -              -            107              36               -      143
      Dato’ Yeoh Beow Tit                                 -            -              -             76              19               -       95
      Hj Md Ali Bin Md Sarif                              -            -              -             76              23               -       99
      Ibrahim Bin Hassan                                  -            -              -             82              30               -      112
                                                          -            -              -          2,820            790              34     3,644
      Total CEOs and Directors’ remuneration         5,605        3,131          1,129           2,966            816             207    13,854
                                                                                                                        2019 Annual Report        215
The total remuneration (including benefits-in-kind) of the CEOs and Directors of the Group and the Bank are as follows: (cont’d)
                                                    Salary
                                                 and other                Contribution          Fees                       Benefits-
     BANK                                     remuneration    Bonuses           to EPF      payables     Allowances         in-kind            Total
     2019                                          RM’000      RM’000         RM’000         RM’000          RM’000         RM’000           RM’000
     Non-executive Directors:
     Tan Sri Dato’ Ahmad Bin Mohd Don                    -            -              -            285              53             31            369
     Ou Shian Waei                                       -            -              -            205              70               -           275
     Kuah Hun Liang                                      -            -              -            193              91               -           284
     Lee Ah Boon                                         -            -              -            205              68               -           273
     Datuk Wan Azhar Bin Wan Ahmad                       -            -              -            225            105                -           330
     Lee Boon Huat                                       -            -              -            205              91               -           296
     Ho Hon Cheong                                       -            -              -            190              95               -           285
     Thayaparan S Sangarapillai                          -            -              -            179              68               -           247
     Tan Chian Khong                                     -            -              -            155              64               -           219
     Susan Yuen Su Min                                   -            -              -             55               9               -            64
                                                         -            -              -          1,897            714              31          2,642
The total remuneration (including benefits-in-kind) of the Directors of the Group and the Bank are as follows: (cont’d)
                                                    Salary
                                                 and other                  Contribution          Fees                          Benefits-
      BANK                                    remuneration     Bonuses            to EPF      payables     Allowances            in-kind      Total
      2018                                         RM’000       RM’000          RM’000         RM’000          RM’000            RM’000     RM’000
      Non-executive Directors:
      Tan Sri Dato’ Ahmad Bin Mohd Don                   -              -              -            211              32               34       277
      Kung Beng Hong                                     -              -              -            142              48                 -      190
      Ou Shian Waei                                      -              -              -            157              55                 -      212
      Kuah Hun Liang                                     -              -              -            157              66                 -      223
      Lee Ah Boon                                        -              -              -            157              45                 -      202
      Datuk Wan Azhar Bin Wan Ahmad                      -              -              -            167              69                 -      236
      Lee Boon Huat                                      -              -              -            167              58                 -      225
      Ho Hon Cheong                                      -              -              -            142              62                 -      204
      Thayaparan S Sangarapillai                         -              -              -            132              50                 -      182
      Tan Chian Khong                                    -              -              -             98              11                 -      109
                                                         -              -              -          1,530             496               34     2,060
      Total CEO and Directors’ remuneration         3,525          2,471            771           1,530             496              114     8,907
                                                                                                                              2019 Annual Report         217
	      The Group engages in business activities which entail risk taking and types of risk involved include credit, market and liquidity, operational and
       technology, regulatory and compliance (including Shariah compliance), and strategic risks.
	      Risk management in the Group is governed by Risk Management Framework which covers governance, appetite, strategy, policies and processes
       to manage risks. The objective of risk management is to ensure that the Group conducts business in a responsible manner and to achieve
       sustainable growth for the Group’s balance sheet and capital.
	      The Group manages risk within clearly defined guidelines that are approved by the Directors. In addition, the Board of Directors of the Group
       provides independent oversight to ensure that risk management policies are complied with, through a framework of established controls and
       reporting processes.
 
	      The guidelines and policies adopted by the Group to manage the main risks that arise in the conduct of its business activities are as follows:
       	      Credit risk is the risk of financial loss resulting from the failure of the Group’s borrowers or counterparties to fulfil their contractual
              obligations to repay their loans or settle commitments.
       	      This arises from loans/financing, advances, investment in securities, amongst others. The amount of credit exposure is represented by
              the carrying amount of loans/financing, advances and investment securities in the statements of financial position. The lending/financing
              activities in the Group are guided by the Group’s Credit Risk Management Framework, in line with regulatory guidelines and best practices.
        
       	      Also, credit risk arises from financial transactions with counterparties (including interbank market activities, derivative instruments used for
              hedging and debt instruments), of which the amount of credit exposure in respect of these instruments is equal to the carrying amount of
              these assets in the statements of financial position. This exposure is monitored on an on-going basis against predetermined counterparty
              limits.
        
       	      The credit exposure arising from off-balance sheet activities, i.e. commitments and contingencies is set out in Note 48 to the financial
              statements.
              	      The following table presents the Group’s and the Bank’s maximum exposure to credit risk of on balance sheet and off-balance sheet
                     financial instruments, before taking into account any collateral held or other credit enhancements and after allowance for expected
                     credit losses/impairment losses, where appropriate.
               
              	      For on-balance sheet financial assets, the maximum exposure to credit risk equals their carrying amount. For financial guarantees
                     and similar contracts granted, the maximum exposure to credit risk is the maximum amount that would have to be paid if the
                     guarantees were to be called upon. For credit related commitments and contingencies that are irrevocable over the life of the
                     respective facilities, the maximum exposure to credit risk is the full amount of the credit facilities granted to customers.
218       Alliance Bank Malaysia Berhad (88103-W)
                                                                                     GROUP                        BANK
                                                                                  2019            2018         2019           2018
                                                                                RM’000          RM’000       RM’000         RM’000
              	       A concentration of credit risk exists when a number of counterparties are engaged in similar activities and have similar economic characteristics that cause their ability to meet contractual
                      obligations to be similarly affected by changes in economic and other conditions. The analysis of credit risk concentration presented below relates only to financial assets subject to credit
                      risk and are based on the industry in which the counterparty is engaged.
                                                                                                   Financial,
                                                                                                  Insurance,     Transport, Agriculture,
                                                                                Government          Business   Storage and Manufacturing,
                                                                                and Central     Services and Communication Wholesale &
                      GROUP                                                           Bank       Real Estate       Services Retail Trade Construction                Household            Others           Total
                      2019                                                          RM’000           RM’000         RM’000       RM’000      RM’000                    RM’000            RM’000          RM’000
                      Cash and short-term funds (exclude cash in hand)             1,040,926         508,698                  -               -                -               -                -      1,549,624
                      Deposits and placements with banks and other
                         financial institutions                                             -             500                 -               -                -               -               -             500
                      Amounts due from clients and brokers                                  -             665                 -               -                -               -          76,343          77,008
                      Financial assets at fair value through profit or loss
                         (exclude equity securities)                                  41,002            1,909                7                4               1                -                -         42,923
                      Financial investments at fair value through other
                         comprehensive income (exclude equity securities)          5,293,442       2,520,795        1,149,358         245,233          269,626                 -               -       9,478,454
                      Financial investments at amortised cost                        121,789          43,404                -          50,015                -                 -          20,512         235,720
                      Derivative financial assets                                          -          35,438                -               -                -                 -          20,004          55,442
                      Loans, advances and financing
                         (exclude sales commissions and handling fees)                     -       4,435,835          688,241      12,844,254        1,391,351      22,425,539          442,564       42,227,784
                      Statutory deposits                                           1,521,592               -                -               -                -               -                -        1,521,592
                      Other assets (exclude prepayment)                                    -             299                -               -                -               -          178,801          179,100
                                                                                   8,018,751       7,547,543        1,837,606      13,139,506        1,660,978      22,425,539          738,224       55,368,147
            	       A concentration of credit risk exists when a number of counterparties are engaged in similar activities and have similar economic characteristics that cause their ability to meet contractual
                    obligations to be similarly affected by changes in economic and other conditions. The analysis of credit risk concentration presented below relates only to financial assets subject to credit
                    risk and are based on the industry in which the counterparty is engaged. (cont’d)
                                                                                                 Financial,
                                                                                                                                                                                                                     Alliance Bank Malaysia Berhad (88103-W)
                    Cash and short-term funds (exclude cash in hand)             1,877,818         625,536                  -               -                -               -                -      2,503,354
                    Deposits and placements with banks and other
                       financial institutions                                             -          77,283               -                 -                -               -              -           77,283
                    Amounts due from clients and brokers                                  -             670               -                 -                -               -        100,635          101,305
                    Financial assets held-for-trading                                     -          53,527          10,223                 -                -               -              -           63,750
                    Financial investments available-for-sale
                       (exclude equity securities)                               3,853,262       2,806,383        1,161,400         208,142          297,146                 -               -       8,326,333
                    Financial investments held-to-maturity                         141,686         151,926                -               -                -                 -               -         293,612
                    Derivative financial assets                                          -          56,969                -               -                -                 -          27,486          84,455
                    Loans, advances and financing
                       (exclude sales commissions and handling fees)                     -       4,930,498          497,730      11,318,771        1,361,096      21,313,630          513,199       39,934,924
                    Statutory deposits                                           1,408,316               -                -               -                -               -                -        1,408,316
                    Other assets (exclude prepayment)                                    -             392                -               -                -               -          125,127          125,519
                                                                                 7,281,082       8,703,184        1,669,353      11,526,913        1,658,242      21,313,630          766,447       52,918,851
            	       A concentration of credit risk exists when a number of counterparties are engaged in similar activities and have similar economic characteristics that cause their ability to meet contractual
                    obligations to be similarly affected by changes in economic and other conditions. The analysis of credit risk concentration presented below relates only to financial assets subject to credit
                    risk and are based on the industry in which the counterparty is engaged. (cont’d)
                                                                                                 Financial,
                                                                                                Insurance,     Transport, Agriculture,
                                                                              Government          Business   Storage and Manufacturing,
                                                                              and Central     Services and Communication Wholesale &
                    BANK                                                            Bank       Real Estate       Services Retail Trade Construction                Household            Others           Total
                    2019                                                          RM’000           RM’000         RM’000       RM’000      RM’000                    RM’000            RM’000          RM’000
                    Cash and short-term funds (exclude cash in hand)               692,477         624,408                  -               -                -               -                -      1,316,885
                    Financial assets at fair value through profit or loss
                       (exclude equity securities)                                  41,002            1,909                7                4               1                -                -         42,923
                    Financial investments at fair value through other
                       comprehensive income (exclude equity securities)          3,705,868       2,098,405          743,892          173,009         131,684                 -                -      6,852,858
                    Financial investments at amortised cost                        101,446         164,961                  -         25,011                 -               -          20,512         311,930
                    Derivative financial assets                                           -          35,438                 -               -                -               -          20,004          55,442
                    Loans, advances and financing
                      (exclude sales commissions and handling fees)                       -      3,467,388          511,905       9,975,830        1,189,899      17,079,817          295,289       32,520,128
                    Statutory deposits                                           1,142,108                 -               -                -                -               -                -      1,142,108
                    Other assets (exclude prepayment)                                     -        133,856                 -                -                -               -        168,365          302,221
                                                                                 5,682,901       6,526,365        1,255,804      10,173,854        1,321,584      17,079,817          504,170       42,544,495
            	       A concentration of credit risk exists when a number of counterparties are engaged in similar activities and have similar economic characteristics that cause their ability to meet contractual
                    obligations to be similarly affected by changes in economic and other conditions. The analysis of credit risk concentration presented below relates only to financial assets subject to credit
                    risk and are based on the industry in which the counterparty is engaged. (cont’d)
                                                                                                 Financial,
                                                                                                                                                                                                                     Alliance Bank Malaysia Berhad (88103-W)
                    Cash and short-term funds (exclude cash in hand)               587,207         863,350                  -               -                -               -                -      1,450,557
                    Deposits and placements with banks and other
                       financial institutions                                             -          77,283               -                 -                -               -                -         77,283
                    Financial assets held-for-trading                                     -          38,549          10,222                 -                -               -                -         48,771
                    Financial investments available-for-sale
                       (exclude equity securities)                               2,863,925       2,453,110          679,796         182,188          105,785                 -               -       6,284,804
                    Financial investments held-to-maturity                         121,271         223,432                -               -                -                 -               -         344,703
                    Derivative financial assets                                          -          56,969                -               -                -                 -          27,486          84,455
                    Loans, advances and financing
                       (exclude sales commissions and handling fees)                     -       3,917,597          349,960       8,710,547        1,065,567      17,038,464          402,799       31,484,934
                    Statutory deposits                                           1,092,566               -                -               -                -               -                -        1,092,566
                    Other assets (exclude prepayment)                                    -          47,186                -               -                -               -          114,770          161,956
                                                                                 4,664,969       7,677,476        1,039,978       8,892,735        1,171,352      17,038,464          545,055       41,030,029
(iii) Collaterals
The main types of collateral obtained by the Group and the Bank are as follows:
                                                                                               GROUP                                   BANK
                                                                                           2019               2018                2019               2018
                                                                                         RM’000             RM’000              RM’000             RM’000
The Group and the Bank adopt the following judgements and assumptions on measurement of expected credit loss (“ECL”):
                      	      The Group and the Bank consider the probability of default upon initial recognition of financial asset and whether there has
                             been a significant increase in credit risk on an ongoing basis. To assess whether there is a significant increase in credit risk,
                             the Group and the Bank compare the risk of a default occurring on the financial asset as at the reporting date with the risk of
                             default as at the date of initial recognition. It considers available reasonable and supportable forward-looking information.
The following events are taken into consideration during the assessment:
                      	      An exposure is classified as credit impaired when one or more events that have a detrimental impact to the estimated future
                             cash flows of that financial assets have occurred. Evidence that a financial asset is credit impaired includes observable data
                             about the following events: 
Quantitative criteria:
                      	      A financial asset is classified as credit impaired, when the counterparty fails to make contractual payment within 90 days or
                             3 months from when they fall due.
224       Alliance Bank Malaysia Berhad (88103-W)
Evidence that a financial asset is credit impaired includes observable data about the following events:
Qualitative criteria:
ECL is measured by three components, i.e. exposure at default, probability of default and loss given default.
                      	      EAD for non-retail portfolio is calculated based upon the contractual amortisation amount up to the point prior to the default
                             event. Repayments are then assumed to cease, with only interest accrued on the outstanding balance from this point.
                             Since the non-retail portfolio contains a variety of products with different interest accrual methods, amortisation types and
                             repayment methods, the approaches employed to calculate EAD varies accordingly.
                             (i)	     Simple equation based calculation approach – where the outstanding balance follows a predictable trend across the
                                      amount and tenure.
                             (ii)	    Utilisation curve model. These curves provide a view of percent drawn down at the point of default, expressed as a
                                      percentage of the customer credit limit at observation.
                             (iii)	   Mechanical equation based approach – which was utilised to forecast monthly default balances as per an amortisation
                                      profile and adjusted for different paths to default using an adjustment factor.
A PD is assigned to each risk measure and represents a percentage of the likelihood of default.
                      	      For non-retail portfolio, the PD is measured from the internal or external rating of the borrower or issuer to determine the level
                             of default risk.
                      	      For retail portfolio, a signature curve approach forecasted the lifetime PD and PD at any given time within the lifetime horizon.
                             This is based upon historic default data using a chain ladder methodology to construct a lifetime default emergence curve.
                      	      This is on a time series of probability weighted loss rate relative to the monthly exposure at default where the probabilities
                             and loss rates are estimated by key risk driver segments such as exposure migration status (e.g. loss given cure & loss given
                             charge off), collateral type, defaulted exposure relative to original exposure amount and months in default.
                                                                                                                             2019 Annual Report        225
Three economic scenarios using different probability weightage are applied to the ECL:
                      	      Projection of economic scenario and the probability of each scenario happening in future shall be carried out and shall contain
                             all macroeconomic variables (“MEV”) which are applied in the ECL models as they are found to have significant correlation
                             to increase of credit risk via the modelling exercise.
                      	      For forward looking estimates, analysis was carried out to determine how the estimates were affected by macroeconomic
                             trends. Factors such as unemployment rate or GDP growth rate were analysed to identify the level of correlation with the
                             observed trends. Given the statistically strong correlation, the estimates were adjusted to reflect macroeconomic trends.
                      	      For expected credit loss provisions modelled on a collective basis, a grouping of exposures is performed on the basis of
                             shared risk characteristics, such that risk exposures within a group are homogeneous.
                      	      The Group and the Bank sometimes renegotiates or otherwise modifies the contractual cash flows of loans to customers.
                             When this happens, the Group and the Bank assess whether or not the new terms are substantially different to the original
                             terms.
                      	      When the modification is not substantial and so does not result in derecognition of the original loans, the Group and the Bank
                             recalculate the gross carrying amount based on the revised cash flow of the financial asset and recognises a modification
                             gain or loss in the statement of income. The new gross carrying amount is recalculated by discounting the modified cash flow
                             at the original effective interest/profit rate. The Group and the Bank monitor the subsequent performance of modified assets.
                             The risk of default of such loans after modification is assessed and compared with the risk under the original terms at initial
                             recognition. The Group and the Bank may determine that the credit risk has significantly improved after restructuring, so that
                             the assets are moved from Stage 3 or Stage 2 (Lifetime ECL) to Stage 1 (12-month ECL). This is only the case for assets which
                             have performed in accordance with the new terms for six consecutive months or more.
                      	      If the terms are substantially different from the original terms, the Group and the Bank derecognised the original financial
                             asset and recognised a new asset and recalculates a new effective interest/profit rate for asset. The date of renegotiation is
                             consequently considered to be the date of initial recognition for impairment calculation purposes, including the purpose of
                             determining whether a significant increase in credit risk has occurred. However, the Group and the Bank also assess whether
                             the new financial asset recognised is deemed to be credit-impaired at initial recognition, especially in circumstances where
                             the renegotiation was driven by the debtor being unable to make the originally agreed payments. Differences in the carrying
                             amount are recognised in statement of income as gain or loss on derecognition.
226       Alliance Bank Malaysia Berhad (88103-W)
              	      Upon the adoption of MFRS 9, the Group and the Bank assess the credit quality for amounts due from clients and brokers and loans,
                     advances and financing by the below categories:
Notes:
                     (1)
                           	   Retail refers to Consumer Banking
                     (2)
                           	   Non-retail refers to Business Banking
Investment graded AAA to BBB- Issuer with low risk of defaulting principal or interest payment.
                     Non-investment graded                   Lower than BBB-            Issuer with medium or high risk of defaulting principal or interest
                                                                                        payment.
              	      The following table shows an analysis of the credit quality by stages and the allowance for expected credit losses of the financial
                     assets:
              	      The following table shows an analysis of the credit quality by stages and the allowance for expected credit losses of the financial
                     assets: (cont’d)
                     Statutory deposit
                     Sovereign/Government backed                                   1,521,492                   -                  -        1,521,492
                     Unrated                                                             100                   -                  -               100
                     Gross carrying amount                                         1,521,592                   -                  -        1,521,592
                     Expected credit losses                                                 -                  -                  -                  -
                     Net carrying amount                                           1,521,592                   -                  -        1,521,592
                     Note a:	   The ECL is recognised in other comprehensive income reserves instead of in the statement of financial position as the
                                carrying amount of debt instruments at FVOCI is equivalent to fair value.
                                                                                       2019 Annual Report        229
Simplified approach
                                                            Current to
                                                             less than   16 days to   More than
                                                               16 days     30 days      30 days
                     GROUP                                    past due    past due     past due               Total
                     2019                                      RM’000       RM’000      RM’000              RM’000
                                                                                      More than
                                                                                        90 days
                                                                           Current     past due               Total
                                                                           RM’000       RM’000              RM’000
                     Note a:	   The ECL is recognised in other comprehensive income reserves instead of in the statement of financial position as the
                                carrying amount of debt instruments at FVOCI is equivalent to fair value.
                                                                                                                        2019 Annual Report        231
                     Statutory deposit
                     Sovereign/Government backed                                  1,142,008                   -                 -         1,142,008
                     Unrated                                                            100                   -                 -               100
                     Gross carrying amount                                        1,142,108                   -                 -         1,142,108
                     Expected credit losses                                               -                   -                 -                 -
                     Net carrying amount                                          1,142,108                   -                 -         1,142,108
Simplified Approach
                                                                                                                      More than
                                                                                                                        90 days
                     BANK                                                                              Current         past due                Total
                     2019                                                                              RM’000           RM’000               RM’000
Under MFRS 139, all loans, advances and financing are categorised as either:
              	      Past due loans/financing, advances and financing refer to loans that are overdue by one day or more. Impaired loans/financing are
                     classified in accordance to the BNM Revised Policy Document on Financial Reporting and Financial Reporting for Islamic Banking
                     Institutions.
232       Alliance Bank Malaysia Berhad (88103-W)
                                                                                                                                GROUP               BANK
                                                                                                                                  2018               2018
                                                                                                                                RM’000             RM’000
Loans, advances and financing that are neither past due nor impaired
              	      Analysis of loans, advances and financing that are neither past due nor impaired analysed based on the Group’s internal credit
                     grading system is as follows:
                                                                                                                                GROUP               BANK
                                                                                                                                  2018               2018
                                                                                                                                RM’000             RM’000
                     Grading classification
                     -	Good                                                                                                 37,096,620          29,271,361
                     -	Fair                                                                                                   1,271,625          1,012,132
                                                                                                                            38,368,245          30,283,493
                     Good:		        Refers to loans, advances and financing which have never been past due in the last 6 months and have never undergone
                           	        any restructuring or rescheduling exercise previously.
                     Fair:		        Refers to loans, advances and financing which have been past due at some point within the last 6 months, or have undergone
                            	       restructuring or rescheduling exercise previously.
Loans, advances and financing that are past due but not impaired
An aging analysis of loans, advances and financing that are past due but not impaired is set out below.
              	      For the purpose of this analysis an asset is considered past due and included below when any payment due under strict contractual
                     terms is received late or missed. The amount included is the entire financial asset, not just the payment of principal or interest/profit
                     or both overdue.
                                                                                                                        2019 Annual Report        233
Loans, advances and financing that are past due but not impaired (cont’d)
                                                                                                                         GROUP                BANK
                                                                                                                           2018                2018
                                                                                                                         RM’000              RM’000
              	      An analysis of the gross amount of loans, advances and financing individually assessed as impaired by the Group and the Bank is
                     as follows:
                                                                                                                         GROUP                BANK
                                                                                                                           2018                2018
                                                                                                                         RM’000              RM’000
Note:
              	      Exclude individually assessed impaired loans which were fully collateralised and subsequently assessed under collective allowance
                     for the Group and the Bank at RM128,035,000 and RM126,404,000 respectively in prior year.
              	      Other financial assets include cash and short term funds, deposits and placements with other financial institutions, amounts due
                     from clients and brokers, debt securities, derivative financial assets, statutory deposits with BNM and other assets. Cash and
                     short term funds herein exclude cash in hand. Debt securities include financial assets held-for-trading, financial investments
                     available-for-sale and financial investments held-to-maturity. Financial assets held-for-trading and financial investments
                     available-for-sale are measured at fair value. The fair value will reflect the credit risk of the issuer.
234       Alliance Bank Malaysia Berhad (88103-W)
              	      Most listed and some unlisted securities are rated by external rating agencies. The Group and the Bank use external credit ratings
                     provided by RAM, MARC, FITCH, Moody’s and S&P. The table below presents an analysis of other financial assets by rating agency:
                                                             Deposits
                                                                   and
                                                           placements
                                                           with banks     Financial    Financial    Financial
                                               Cash and     and other       assets investments investments      Derivative
                                           short-term        financial    held-for- available-for   held-to-     financial    Statutory
                     GROUP                        funds    institutions    trading          sale    maturity       assets      deposits         Total
                     2018                       RM’000        RM’000       RM’000        RM’000      RM’000       RM’000        RM’000        RM’000
By rating agencies
                     RAM
                     AAA                        103,496        77,283            -     1,508,539            -      28,948             -     1,718,266
                     AA1                              -             -            -       288,265            -         842             -       289,107
                     AA2                        105,868             -            -       386,986            -      24,556             -       517,410
                     AA3                         50,009             -            -       380,297            -         324             -       430,630
                     A1                          59,250             -       12,623        73,250            -          34             -       145,157
                     A2                               -             -            -             -            -           -             -             -
                     P1                               -             -       40,904        14,978            -           -             -        55,882
                     MARC
                     AA                                -              -           -      151,794            -           -             -       151,794
                     AAA                               -              -           -      354,440            -           -             -       354,440
                     AA-                               -              -           -      100,280            -           -             -       100,280
                     A                                 -              -           -            -            -           5             -             5
                     FITCH
                     AA                              84               -           -            -            -            -            -           84
                     BBB+                           947               -           -            -            -            -            -          947
                     Moody’s
                     AA1                              -               -           -            -            -           -             -             -
                     AA2                              -               -           -            -            -           -             -             -
                     AA3                              -               -           -            -            -          48             -            48
                     A1                             397               -           -            -            -         210             -           607
                     A3                         154,649               -           -            -            -           -             -       154,649
                     S&P
                     AA-                          1,783               -           -            -            -         743             -         2,526
                     A                            1,132               -           -            -            -           -             -         1,132
                     BBB+                         1,530               -           -            -            -           -             -         1,530
              	      Most listed and some unlisted securities are rated by external rating agencies. The Group and the Bank use external credit ratings
                     provided by RAM, MARC, FITCH, Moody’s and S&P. The table below presents an analysis of other financial assets by rating agency:
                     (cont’d)
                                                              Deposits
                                                                    and
                                                            placements
                                                            with banks       Financial     Financial      Financial
                                               Cash and      and other         assets investments investments           Derivative
                                             short-term       financial      held-for- available-for       held-to-      financial     Statutory
                     BANK                          funds    institutions       trading          sale       maturity        assets       deposits           Total
                     2018                        RM’000        RM’000         RM’000         RM’000         RM’000        RM’000         RM’000         RM’000
By rating agencies
                     RAM
                     AAA                        100,506         77,283              -      1,107,723             -         28,948               -     1,314,460
                     AA1                              -              -              -        201,941             -            842               -       202,783
                     AA2                        105,868              -              -        336,535             -         24,556               -       466,959
                     AA3                         50,009              -              -         82,194             -            324               -       132,527
                     A1                         300,054              -         12,622        817,003       130,059             34               -     1,259,772
                     P1                               -              -         25,926         14,978             -              -               -        40,904
                     MARC
                     AA                                 -              -             -        45,852               -             -              -        45,852
                     AAA                                -              -             -       307,873               -             -              -       307,873
                     AA-                                -              -             -        80,206               -             -              -        80,206
                     A                                  -              -             -             -               -             5              -             5
                     FITCH
                     AA                               84               -             -              -              -             -              -            84
                     BBB+                            947               -             -              -              -             -              -           947
                     Moody’s
                     AA3                              -                -             -              -              -           48               -            48
                     A1                             397                -             -              -              -          210               -           607
                     A3                         154,649                -             -              -              -            -               -       154,649
                     S&P
                     AA-                           1,783               -             -              -              -          743               -         2,526
                     A                             1,132               -             -              -              -            -               -         1,132
                     BBB+                          1,530               -             -              -              -            -               -         1,530
Note:
              	      Unrated financial instruments comprise of placement with financial institutions where credit rating is not available, investments in bankers’
                     acceptances, negotiable instruments of deposits and debt securities that are no longer rated, or are exempted from credit rating.
                                                                                                                            2019 Annual Report         237
              	       The Group and the Bank have performed expected credit losses sensitivity assessment on financial assets based on the changes in
                      key variables as below while all other variables remain unchanged. The sensitivity factors used are assumptions based on parallel
                      shifts in the key variables to project the impact on the expected credit losses of the Group and the Bank.
              	       The table below outlines the effect of the changes in major key variables used on expected credit losses while other variables remain
                      constant:
                      2019                                                                                                        +                   -
                      GROUP                                                                 MEV Change (%)                   RM’000              RM’000
                      Measurement variables
                      Retail
                      Consumption credit                                                           3.3                          6,382             (6,313)
                      House price index                                                            7.1                         (4,551)             6,241
                      Unemployment rate                                                            0.2                          3,564             (3,588)
                      Non-retail
                      3 months KLIBOR                                                              0.4                        16,772              (9,963)
                      2019                                                                                                        +                   -
                      BANK                                                                  MEV Change (%)                   RM’000              RM’000
                      Measurement variables
                      Retail
                      Consumption credit                                                           3.3                          5,394             (5,353)
                      House price index                                                            7.1                         (3,582)             4,904
                      Unemployment rate                                                            0.2                          2,565             (2,582)
                      Non-retail
                      3 months KLIBOR                                                              0.4                        13,936              (8,278)
       	      Market Risk is the risk of loss of earnings arising from changes in interest rates, foreign exchange rates, equity prices, commodity prices
              and their implied volatilities.
       	      The Group has established a framework of risk policies, measurement methodologies and risk limits as approved by the Group Risk
              Management Committee (“GRMC”) to manage market risk. Market risk arising from the trading activities is controlled via position limits,
              loss limits sensitivity limits and regular revaluation of positions versus market prices, where available.
       	      The Group is also susceptible to exposure to market risk arising from changes in prices of the shares quoted on Bursa Malaysia, which will
              impact on the Group’s amount due from clients and brokers. The risk is controlled by application of credit approvals, limits and monitoring
              procedures.
238       Alliance Bank Malaysia Berhad (88103-W)
              	      As a subset of market risk, interest/profit rate risk refers to the volatility in net interest/profit income as a result of changes in
                     interest/profit rate of return and shifts in the composition of the assets and liabilities. Interest rate/rate of return risk is managed
                     through interest/profit rate sensitivity analysis. The sensitivity in net interest/profit income from interest/profit rate movement is
                     monitored and reported to Management. In addition to pre-scheduled meetings, Group Assets and Liabilities Management Committee
                     (“GALCO”) will also deliberate on revising the Group’s and the Bank’s lending/financing and deposit rates in response to changes in
                     the benchmark rates set by the central bank.
              	      The effects of changes in the levels of interest rates/rates of return on the market value of securities are monitored closely and
                     mark-to-market valuations are regularly reported to Management.
              	      The Group and the Bank are exposed to various risks associated with the effects of fluctuations in the prevailing levels of interest/
                     profit rates on its financial position and cash flows. The effects of changes in the levels of interest rates/rates of return on the
                     market value of securities are monitored regularly and the outcomes of mark-to-market valuations are escalated to Management
                     regularly. The table below summarises the effective interest/profit rates at the end of the reporting period and the periods in which
                     the financial instruments will re-price or mature, whichever is the earlier.
45.	   FINANCIAL RISK MANAGEMENT POLICIES (CONT’D)
                                                                                                    Non-trading book
                                                              Up to                                                                              Non-interest/
                     GROUP                                 1 month      >1-3 months   >3-6 months >6-12 months         >1-5 years   Over 5 years profit sensitive   Trading book        Total
                     2019                                   RM’000           RM’000        RM’000      RM’000             RM’000         RM’000          RM’000          RM’000       RM’000
                     Assets
                     Cash and short-term funds           1,208,638                -             -               -               -              -        596,096                -    1,804,734
                     Deposits and placements with
                       banks and other financial
                       institutions                              500              -             -               -               -              -                -              -         500
                     Amounts due from clients and
                       brokers                                  3,338             -             -               -               -              -          73,670               -      77,008
                     Financial assets at fair value
                        through profit or loss                      -             -             -               -               -              -        187,517          42,923      230,440
                     Financial investments at
                        fair value through other
                        comprehensive income               135,035          190,178       364,225         502,664       5,479,663     2,688,290         118,407                -    9,478,462
                     Financial investments at
                        amortised cost                         34,867         3,790         5,000         119,816         65,000               -           7,247               -     235,720
                     Derivative financial assets                    -             -             -               -               -              -                -        55,442       55,442
                     Loans, advances and financing      35,649,421        1,557,935       701,796       1,190,989       1,899,093     1,347,128         (26,061)*              -   42,320,301
                     Other financial assets**                       -             -             -               -               -              -       1,700,692               -    1,700,692
                     Total assets                       37,031,799        1,751,903     1,071,021       1,813,469       7,443,756     4,035,418       2,657,568          98,365    55,903,299
                                                                                                                                                                                                2019 Annual Report
                                                                                                                                                                                                239
                                                                                                                                                                                                              240
                                                                                                         Non-trading book
                                                               Up to                                                                                     Non-interest/
                     GROUP                                  1 month     >1-3 months      >3-6 months >6-12 months            >1-5 years     Over 5 years profit sensitive     Trading book            Total
                     2019                                    RM’000          RM’000           RM’000      RM’000                RM’000           RM’000          RM’000            RM’000           RM’000
                                                                                                                                                                                                              Alliance Bank Malaysia Berhad (88103-W)
                     Liabilities
                     Deposits from customers             15,031,482        5,304,178        4,449,081        8,687,077       11,152,336                 -         393,478                 -      45,017,632
                     Deposits and placements of
                        banks and other financial
                        institutions                        274,173           22,342           17,922           67,071          474,929                 -            2,271                -         858,708
                     Financial liabilities designated
                        at fair value through profit
                        or loss                                5,862          10,894           25,242           30,375          574,847          126,102             5,101                -         778,423
                     Amounts due to clients and
                        brokers                                    -                -                -                -                -                -          51,164                -           51,164
                     Derivative financial liabilities              -                -                -                -                -                -               -           57,545           57,545
                     Recourse obligations on
                        loans and financing sold to
                        Cagamas                                   -                -                -                -          800,013                -              656                -          800,669
                     Subordinated obligations                     -                -                -                -        1,449,468                -           30,754                -        1,480,222
                     Other financial liabilities             77,313           36,410              695                -          382,720           54,670        1,059,226                -        1,611,034
                     Total liabilities                   15,388,830        5,373,824        4,492,940        8,784,523       14,834,313          180,772        1,542,650           57,545       50,655,397
Note:
                     *	      Impaired loans/financing, expected credit losses and collective assessment allowance of the Group and the Bank are classified under the non-interest/profit sensitive column.
                     **	     Included statutory deposit and other assets.
45.	   FINANCIAL RISK MANAGEMENT POLICIES (CONT’D)
                                                                                                    Non-trading book
                                                              Up to                                                                              Non-interest/
                     GROUP                                 1 month      >1-3 months   >3-6 months >6-12 months         >1-5 years   Over 5 years profit sensitive   Trading book        Total
                     2018                                   RM’000           RM’000        RM’000      RM’000             RM’000         RM’000          RM’000          RM’000       RM’000
                     Assets
                     Cash and short-term funds           2,156,551                -             -               -               -              -        612,207                -    2,768,758
                     Deposits and placements with
                       banks and other financial
                       institutions                                 -        77,265             -               -               -              -              18               -      77,283
                     Amounts due from clients and
                       brokers                                  1,302             -             -               -               -              -        100,003                -     101,305
                     Financial assets held-for-
                        trading                                     -             -             -               -               -              -                -        63,750       63,750
                     Financial investments
                        available-for-sale                     24,978       325,123       492,862         620,622       5,184,435     1,590,833         266,336                -    8,505,189
                     Financial investments
                        held-to-maturity                            -             -        84,356          82,818        119,713               -           6,725               -     293,612
                     Derivative financial assets                    -             -             -               -               -              -                -        84,455       84,455
                     Loans, advances and financing      32,947,800        1,612,546       450,341         358,424       2,626,983     1,788,351        205,070*                -   39,989,515
                     Other financial assets**                       -             -             -               -               -              -       1,533,835               -    1,533,835
                     Total assets                       35,130,631        2,014,934     1,027,559       1,061,864       7,931,131     3,379,184        2,724,194        148,205    53,417,702
	
                                                                                                                                                                                                2019 Annual Report
                                                                                                                                                                                                241
                                                                                                                                                                                                              242
                                                                                                         Non-trading book
                                                               Up to                                                                                     Non-interest/
                     GROUP                                  1 month     >1-3 months      >3-6 months >6-12 months            >1-5 years     Over 5 years profit sensitive     Trading book            Total
                     2018                                    RM’000          RM’000           RM’000      RM’000                RM’000           RM’000          RM’000            RM’000           RM’000
                                                                                                                                                                                                              Alliance Bank Malaysia Berhad (88103-W)
                     Liabilities
                     Deposits from customers             16,798,741        4,052,178        4,316,145        8,329,210        1,164,868                 -       8,079,318                 -      42,740,460
                     Deposits and placements of
                        banks and other financial
                        institutions                        249,495           13,117           13,944           22,649          571,472                 -            3,194                -         873,871
                     Financial liabilities designated
                        at fair value through profit
                        or loss                                5,686          12,644           14,160             2,532         260,227          383,460             3,529                -         682,238
                     Amounts due to clients and
                        brokers                                     -                -               -                -                -                -          75,103                -           75,103
                     Derivative financial liabilities               -                -               -                -                -                -               -          154,686          154,686
                     Recourse obligations on
                        loans and financing sold to
                        Cagamas                                   -                -                -          300,011          800,006                -            2,346                -        1,102,363
                     Subordinated obligations                     -                -                -                -        1,348,909                -           30,705                -        1,379,614
                     Other financial liabilities             32,913                -           13,835           20,419          283,264          151,400          802,410                -        1,304,241
                     Total liabilities                   17,086,835        4,077,939        4,358,084        8,674,821        4,428,746          534,860        8,996,605          154,686       48,312,576
Note:
                     *	      Impaired loans/financing, expected credit losses and collective assessment allowance of the Group and the Bank are classified under the non-interest/profit sensitive column.
                     **	     Included statutory deposit and other assets.
45.	   FINANCIAL RISK MANAGEMENT POLICIES (CONT’D)
                                                                                                    Non-trading book
                                                              Up to                                                                              Non-interest/
                     BANK                                  1 month      >1-3 months   >3-6 months >6-12 months         >1-5 years   Over 5 years profit sensitive   Trading book        Total
                     2019                                   RM’000           RM’000        RM’000      RM’000             RM’000         RM’000          RM’000          RM’000       RM’000
                     Assets
                     Cash and short-term funds           1,004,644                -             -               -               -              -        567,351                -    1,571,995
                     Financial assets at fair value
                        through profit or loss                      -             -             -               -               -              -        126,733          42,923      169,656
                     Financial investments at
                        fair value through other
                        comprehensive income                   25,009       175,169       309,189         488,643       4,377,370     1,403,500           73,986               -    6,852,866
                     Financial investments at
                        amortised cost                         34,868             -         2,500          99,770        172,500               -           2,292               -     311,930
                     Derivative financial assets                    -             -             -               -               -              -               -         55,442       55,442
                     Loans, advances and financing      27,900,278        1,184,947       523,683       1,162,718       1,159,138       686,178            6,034*              -   32,622,976
                     Other financial assets**                       -             -             -               -               -              -      1,444,329                -    1,444,329
                     Total assets                       28,964,799        1,360,116       835,372       1,751,131       5,709,008     2,089,678       2,220,725          98,365    43,029,194
                                                                                                                                                                                                2019 Annual Report
                                                                                                                                                                                                243
                                                                                                                                                                                                              244
                                                                                                         Non-trading book
                                                               Up to                                                                                     Non-interest/
                     BANK                                   1 month     >1-3 months      >3-6 months >6-12 months            >1-5 years     Over 5 years profit sensitive     Trading book            Total
                     2019                                    RM’000          RM’000           RM’000      RM’000                RM’000           RM’000          RM’000            RM’000           RM’000
                                                                                                                                                                                                              Alliance Bank Malaysia Berhad (88103-W)
                     Liabilities
                     Deposits from customers             11,467,121        4,114,342        3,408,976        6,957,497        8,801,724                 -         233,202                 -      34,982,862
                     Deposits and placements of
                        banks and other financial
                        institutions                           3,223          15,674             8,151          45,671          270,889                 -            1,227                -         344,835
                     Financial liabilities designated
                        at fair value through profit
                        or loss                                5,862          10,894           25,242           30,375          574,847          126,102             5,101               -          778,423
                     Derivative financial liabilities              -               -                -                -                -                -                 -          57,545           57,545
                     Recourse obligations on
                        loans and financing sold to
                        Cagamas                                   -                -                -                -          300,000                -               76                -          300,076
                     Subordinated obligations                     -                -                -                -        1,448,826                -           30,754                -        1,479,580
                     Other financial liabilities             77,313           36,410              695                -          382,720           54,670          902,571                -        1,454,379
                     Total liabilities                   11,553,519        4,177,320        3,443,064        7,033,543       11,779,006          180,772        1,172,931           57,545       39,397,700
Note:
                     *	      Impaired loans/financing, expected credit losses and collective assessment allowance of the Group and the Bank are classified under the non-interest/profit sensitive column.
                     **	     Included statutory deposit and other assets.
45.	   FINANCIAL RISK MANAGEMENT POLICIES (CONT’D)
                                                                                                    Non-trading book
                                                              Up to                                                                              Non-interest/
                     BANK                                  1 month      >1-3 months   >3-6 months >6-12 months         >1-5 years   Over 5 years profit sensitive   Trading book        Total
                     2018                                   RM’000           RM’000        RM’000      RM’000             RM’000         RM’000          RM’000          RM’000       RM’000
                     Assets
                     Cash and short-term funds           1,191,507                -             -               -               -              -        524,454                -    1,715,961
                     Deposits and placements with
                       banks and other financial
                       institutions                                 -        77,265             -               -               -              -              18               -      77,283
                     Financial assets held-for-
                        trading                                     -             -             -               -               -              -                -        48,771       48,771
                     Financial investments
                        available-for-sale                     34,978       255,076       469,394         455,478       4,461,124       542,517         187,881                -    6,406,448
                     Financial investments held-to-
                        maturity                                    -             -        49,698          63,330        229,596               -           2,079               -     344,703
                     Derivative financial assets                    -             -             -               -               -              -                -        84,455       84,455
                     Loans, advances and financing      27,070,544        1,167,774       283,597         299,478       1,721,997       817,930        185,244*                -   31,546,564
                     Other financial assets**                       -             -             -               -               -              -       1,254,522               -    1,254,522
                     Total assets                       28,297,029        1,500,115       802,689         818,286       6,412,717     1,360,447        2,154,198        133,226    41,478,707
                                                                                                                                                                                                2019 Annual Report
                                                                                                                                                                                                245
                                                                                                                                                                                                              246
                                                                                                         Non-trading book
                                                               Up to                                                                                     Non-interest/
                     BANK                                   1 month     >1-3 months      >3-6 months >6-12 months            >1-5 years     Over 5 years profit sensitive     Trading book            Total
                     2018                                    RM’000          RM’000           RM’000      RM’000                RM’000           RM’000          RM’000            RM’000           RM’000
                                                                                                                                                                                                              Alliance Bank Malaysia Berhad (88103-W)
                     Liabilities
                     Deposits from customers             12,660,602        3,315,387        3,331,588        5,679,854          865,845                 -       7,655,094                 -      33,508,370
                     Deposits and placements of
                       banks and other financial
                       institutions                            58,587         13,117           12,774           18,597          333,872                 -            2,291                -         439,238
                     Financial liabilities designated
                        at fair value through profit
                        or loss                                 5,686         12,644           14,160             2,532         260,227          383,460             3,529                -         682,238
                     Derivative financial liabilities               -                -               -                -                -                -                -         154,686          154,686
                     Recourse obligations on
                       loans and financing sold to
                       Cagamas                                      -               -                -         300,011          300,000                 -            1,685                -         601,696
                     Subordinated obligations                       -               -                -                -       1,348,378                 -          30,646                 -       1,379,024
                     Other financial liabilities               32,913               -          13,835           20,419          283,264          151,400          686,333                 -       1,188,164
                     Total liabilities                   12,757,788        3,341,148        3,372,357        6,021,413        3,391,586          534,860        8,379,578          154,686       37,953,416
Note:
                     *	      Impaired loans/financing, expected credit losses and collective assessment allowance of the Group and the Bank are classified under the non-interest/profit sensitive column.
                     **	     Included statutory deposit and other assets.
                                                                                                                            2019 Annual Report        247
              	       Foreign exchange risk refers to the risk that fair value or future cash flows of financial instruments will fluctuate because of the
                      movements in the exchange rates for foreign exchange positions taken by the Group and the Bank from time to time.
              	       Foreign currency exchange risk is managed via approved risk limits and open positions are regularly revalued against current
                      exchange rates and reported to Management and Board.
              	       The following table summarises the assets, liabilities and net open position by currency as at the end of the financial reporting
                      date, which are mainly in US Dollars, Pound Sterling, Euro Dollars, Australian Dollars and Singapore Dollars. Other foreign exchange
                      exposures include exposure to Japanese Yen, Chinese Yuan and New Zealand Dollars. The exposure was calculated only for monetary
                      balances denominated in currencies other than the functional currency of the Group and the Bank.
                      Assets
                      Cash and short-term
                        funds                     290,207             908                -         1,170           2,585          9,180        304,050
                      Loans, advances and
                        financing                 287,023              94         26,098                -          1,204            306        314,725
                      Other financial assets       23,246                4              4            220               2              (7)        23,469
                      Total financial assets      600,476           1,006         26,102           1,390           3,791          9,479        642,244
                      Liabilities
                      Deposits from
                        customers                 389,749          36,100         36,159         227,204         44,474          22,654        756,340
                      Deposits and
                        placements of
                        banks and other
                        financial institutions            -              -            289               -               -         1,003           1,292
                      Other financial
                        liabilities                16,336           1,649           2,039         40,830              63          2,306          63,223
                      Total financial
                        liabilities               406,085          37,749         38,487         268,034         44,537          25,963        820,855
                      On-balance sheet
                        open position             194,391         (36,743)        (12,385)      (266,644)        (40,746)       (16,484)      (178,611)
                      Off-balance sheet
                         open position           (278,254)         34,755         10,360         252,142         18,716          28,059          65,778
                      Net open position           (83,863)         (1,988)         (2,025)       (14,502)        (22,030)        11,575       (112,833)
248       Alliance Bank Malaysia Berhad (88103-W)
                      Assets
                      Cash and short-term
                        funds                    247,253       1,502       948           178        1,929    10,463     262,273
                      Deposits and
                        placements with
                        banks and other
                        financial institutions    77,283            -         -             -            -         -     77,283
                      Loans, advances and
                        financing                332,833            -    5,220              -      32,237     1,199     371,489
                      Other financial assets      39,817            -         -            6           19       120      39,962
                      Total financial assets     697,186       1,502     6,168           184       34,185    11,782     751,007
                      Liabilities
                      Deposits from
                        customers                501,381      52,496    33,618       125,844       41,470    36,923     791,732
                      Deposits and
                        placements of
                        banks and other
                        financial institutions    19,318            -         -             -            -   21,864      41,182
                      Financial liabilities
                         designated at fair
                         value                          -           -         -             -            -      911         911
                      Other financial
                        liabilities               13,530         431     2,463         6,071             -    1,804      24,299
                      Total financial
                        liabilities              534,229      52,927    36,081       131,915       41,470    61,502     858,124
                      On-balance sheet
                        open position            162,957     (51,425)   (29,913)    (131,731)      (7,285)   (49,720)   (107,117)
                      Off-balance sheet
                         open position           (190,218)    50,042    27,941       104,387      (11,117)   56,264      37,299
                      Net open position           (27,261)    (1,383)    (1,972)     (27,344)     (18,402)    6,544      (69,818)
                                                                                                                          2019 Annual Report        249
              	     Value-at-risk (“VaR”) reflects the maximum potential loss of value of a portfolio resulting from market movements within a specified
                    probability of occurrence (level of confidence); for a specific period of time (holding period). For the Group and the Bank, VaR
                    is computed based on the historical simulation approach with parameters in accordance with BNM and Basel requirements.
                    Backtesting is performed daily to validate and reassess the accuracy of the VaR model. This involves the comparison of the daily VaR
                    values against the hypothetical profit and loss over the corresponding period.
The table below sets out a summary of the Group’s and the Bank’s VaR profile by financial instrument types for the Trading Portfolio:
                                                                                                   Average
                                                                             Balance           for the year            Minimum              Maximum
                                                                             RM’000                 RM’000              RM’000               RM’000
                    GROUP
                    2019
                    BANK
                    2019
                    GROUP
                    2018
                    BANK
                    2018
              	       The following tables present the Group’s and the Bank’s projected sensitivity to a 100 basis point parallel shock to interest rates
                      across all maturities applied on the Group’s and the Bank’s interest sensitivity gap as at reporting date.
                                                                                      2019                                      2019
                                                                                     GROUP                                      BANK
                                                                            - 100 bps            + 100 bps             - 100 bps            + 100 bps
                                                                                 Increase/(Decrease)                        Increase/(Decrease)
                                                                              RM’000                RM’000               RM’000                RM’000
                                                                                      2018                                      2018
                                                                                     GROUP                                      BANK
                                                                            - 100 bps            + 100 bps             - 100 bps            + 100 bps
                                                                                 Increase/(Decrease)                        Increase/(Decrease)
                                                                              RM’000                RM’000               RM’000                RM’000
Note:
              	       The foreign currency impact on net profit is considered insignificant as the individual exposure is less than 5% of Banking Book
                      assets/liabilities.
                                                                                                                              2019 Annual Report         251
                     	       Stress testing is normally used by banks to gauge their potential vulnerability to exceptional but plausible events. The Group
                             performs stress testing regularly to measure and alert the Board and Management on the effects of potential political,
                             economic or other disruptive events on our exposures. The Group’s stress testing process is governed by the Stress Testing
                             Framework as approved by the Board. Stress testing is conducted on a bank-wide basis as well as on specific portfolios. The
                             Group’s bank-wide stress testing exercise uses a variety of broad macroeconomic indicators that are then translated into
                             stress impacts on the various business units. The results are then consolidated to provide an overall impact on the Group’s
                             financial results and capital requirements. Stress testing results are reported to the Board and Management to provide them
                             with an assessment of the financial impact of such events would have on the Group’s profitability and capital levels.
                     	       Sensitivity analysis is used to measure the impact of changes in individual stress factors such as interest/profit rates or
                             foreign exchange rates. It is normally designed to isolate and quantify exposure to the underlying risk. The Group and the
                             Bank perform sensitivity analysis such as parallel shifts of interest/profit rates on its exposures, primarily on the banking and
                             trading book positions.
Liquidity risk is the inability of the Group and the Bank to meet financial commitments when due.
       	      The Group’s and the Bank’s liquidity risk profile is managed using liquidity risk management strategies set in the Liquidity Risk Management
              Policy. Liquidity Risk Measures are monitored against approved thresholds by GALCO and GRMC. A contingency funding plan is also
              established by the Group and the Bank as a forward-looking measure to ensure that liquidity risk can be addressed according to the
              degrees of key risk indicators, and which incorporates alternative funding strategies which are ready to be implemented on a timely basis
              to mitigate the impact of unforeseen adverse changes in liquidity in the market place.
	
252       Alliance Bank Malaysia Berhad (88103-W)
(i) Liquidity risk for assets and liabilities based on remaining contractual maturities
              	      The maturities of on-balance sheet assets and liabilities as well as other off-balance sheet assets and liabilities, commitments and
                     counter-guarantees are important factors in assessing the liquidity of the Group and the Bank. The table below provides analysis of
                     assets and liabilities into relevant maturity terms based on remaining contractual maturities:
                     Assets
                     Cash and short-term funds                   1,804,734              -              -               -              -     1,804,734
                     Deposits and placements with banks
                       and other financial institutions                500              -              -               -              -            500
                     Amounts due from clients and brokers           77,008              -              -               -              -         77,008
                     Financial assets at FVTPL                         379              -           118                -       229,943        230,440
                     Financial investments at FVOCI                180,003       230,448        387,975        502,664       8,177,372      9,478,462
                     Financial investments at amortised
                        cost                                        37,164         4,549          4,994        119,816          69,197        235,720
                     Loans, advances and financing               8,681,232     2,125,500        883,666        136,537     30,493,366      42,320,301
                     Other financial and non-financial
                       assets                                      192,956        19,453          5,812           2,791      2,152,674      2,373,686
                     Total assets                               10,973,976     2,379,950      1,282,565        761,808     41,122,552      56,520,851
                     Liabilities
                     Deposits from customers                    25,836,029     5,376,065      4,509,248      8,733,406         562,884     45,017,632
                     Deposits and placements of banks
                       and other financial institutions            278,226        22,342         17,922         66,661         473,557        858,708
                     Financial liabilities designated at fair
                        value through profit or loss                  9,446       17,970         34,361         29,644         687,002        778,423
                     Amounts due to clients and brokers             51,164              -              -               -              -        51,164
                     Recourse obligations on loans and
                       financing sold to Cagamas                          -          656               -               -       800,013        800,669
                     Subordinated obligations                             -             -              -               -     1,480,222      1,480,222
                     Other financial and non-financial
                       liabilities                                 941,843        13,381         17,255           6,486        822,226      1,801,191
                     Total liabilities                          27,116,708     5,430,414      4,578,786      8,836,197       4,825,904     50,788,009
(i) Liquidity risk for assets and liabilities based on remaining contractual maturities (cont’d)
              	      The maturities of on-balance sheet assets and liabilities as well as other off-balance sheet assets and liabilities, commitments and
                     counter-guarantees are important factors in assessing the liquidity of the Group and the Bank. The table below provides analysis of
                     assets and liabilities into relevant maturity terms based on remaining contractual maturities: (cont’d)
                     Assets
                     Cash and short-term funds                   2,768,758              -              -               -              -     2,768,758
                     Deposits and placements with banks
                       and other financial institutions                   -       77,283               -               -              -         77,283
                     Amounts due from clients and brokers          101,305              -              -               -              -       101,305
                     Financial investment held-for-trading          14,978        25,926            167                -        22,679          63,750
                     Financial investment available-for-
                        sale                                        61,848       355,038        519,110        619,793       6,949,400      8,505,189
                     Financial investment held-to-maturity            1,228          744         84,423         82,636         124,581        293,612
                     Loans, advances and financing               7,889,140     1,974,013        995,242        187,093      28,944,027     39,989,515
                     Other financial and non-financial
                       assets                                      113,465        37,283          7,211         15,060       1,965,837      2,138,856
                     Total assets                               10,950,722     2,470,287      1,606,153        904,582      38,006,524     53,938,268
                     Liabilities
                     Deposits from customers                    24,747,374     4,098,867      4,396,044      8,391,457       1,106,718     42,740,460
                     Deposits and placements of banks
                       and other financial institutions            250,481        13,118         16,150         22,650         571,472        873,871
                     Financial liabilities designated at fair
                        value through profit or loss                  1,759        1,869         21,315         15,600         641,695        682,238
                     Amounts due to clients and brokers             75,103              -              -               -              -         75,103
                     Recourse obligations on loans and
                       financing sold to Cagamas                          -        2,346               -       300,011         800,006      1,102,363
                     Subordinated obligations                       22,118         8,528              59               -     1,348,909      1,379,614
                     Other financial and non-financial
                       liabilities                                 560,648        17,982         52,857         47,094         946,448      1,625,029
                     Total liabilities                          25,657,483     4,142,710      4,486,425      8,776,812       5,415,248     48,478,678
(i) Liquidity risk for assets and liabilities based on remaining contractual maturities (cont’d)
              	      The maturities of on-balance sheet assets and liabilities as well as other off-balance sheet assets and liabilities, commitments and
                     counter-guarantees are important factors in assessing the liquidity of the Group and the Bank. The table below provides analysis of
                     assets and liabilities into relevant maturity terms based on remaining contractual maturities: (cont’d)
                     Assets
                     Cash and short-term funds                   1,571,995              -              -               -              -     1,571,995
                     Financial assets at FVTPL                         379              -           118                -       169,159        169,656
                     Financial investments at FVOCI                 58,511       199,629        325,205        488,643       5,780,878      6,852,866
                     Financial investments at amortised
                        cost                                        36,891           446          2,556         99,771         172,266        311,930
                     Loans, advances and financing               6,492,380     1,527,109        669,257        106,285     23,827,945      32,622,976
                     Other financial and non-financial
                       assets                                      267,702        18,497          5,812           2,791      2,661,243      2,956,045
                     Total assets                                8,427,858     1,745,681      1,002,948        697,490     32,611,491      44,485,468
                     Liabilities
                     Deposits from customers                    20,197,348     4,169,377      3,454,002      6,994,865         167,270     34,982,862
                     Deposits and placements of banks
                       and other financial institutions               3,224       15,674          9,378         45,260         271,299        344,835
                     Financial liabilities designated at fair
                        value through profit or loss                  9,446       17,970         34,361         29,644         687,002        778,423
                     Recourse obligations on loans and
                       financing sold to Cagamas                          -           76               -               -       300,000        300,076
                     Subordinated obligations                       21,835         8,919               -               -     1,448,826      1,479,580
                     Other financial and non-financial
                       liabilities                                 549,997        49,614         16,871           5,795      1,007,576      1,629,853
                     Total liabilities                          20,781,850     4,261,630      3,514,612      7,075,564       3,881,973     39,515,629
(i) Liquidity risk for assets and liabilities based on remaining contractual maturities (cont’d)
              	      The maturities of on-balance sheet assets and liabilities as well as other off-balance sheet assets and liabilities, commitments and
                     counter-guarantees are important factors in assessing the liquidity of the Group and the Bank. The table below provides analysis of
                     assets and liabilities into relevant maturity terms based on remaining contractual maturities: (cont’d)
                     Assets
                     Cash and short-term funds                   1,715,961              -              -               -              -     1,715,961
                     Deposits and placements with banks
                       and other financial institutions                   -       77,283               -               -              -         77,283
                     Financial investment held-for-trading                -       25,926            167                -        22,678          48,771
                     Financial investment available-for-
                        sale                                        61,449       274,130        489,924        455,660       5,125,285      6,406,448
                     Financial investment held-to-maturity            1,229          446         49,764         63,149         230,115        344,703
                     Loans, advances and financing               6,209,355     1,484,709        696,125        127,651      23,028,724     31,546,564
                     Other financial and non-financial
                       assets                                      132,875        29,877          7,173         14,735       2,528,449      2,713,109
                     Total assets                                8,120,869     1,892,371      1,243,153        661,195      30,935,251     42,852,839
                     Liabilities
                     Deposits from customers                    20,217,072     3,354,730      3,391,908      5,730,196         814,464     33,508,370
                     Deposits and placements of banks
                       and other financial institutions             59,539        13,117         14,113         18,598         333,871        439,238
                     Financial liabilities designated at fair
                        value through profit or loss                  1,759        1,869         21,315         15,600         641,695        682,238
                     Recourse obligations on loans and
                       financing sold to Cagamas                          -        1,685               -       300,011         300,000        601,696
                     Subordinated obligations                       22,118         8,528               -               -     1,348,378      1,379,024
                     Other financial and non-financial
                       liabilities                                 460,982        17,012         52,630         46,640         920,310      1,497,574
                     Total liabilities                          20,761,470     3,396,941      3,479,966      6,111,045       4,358,718     38,108,140
              	       The table below presents the cash flows payable by the Group and the Bank under financial liabilities by remaining contractual maturities at the end of the reporting period. The amounts
                      disclosed in the table are the contractual undiscounted cash flows of all financial liabilities.
                                                                                                    Up to
                                                                                                                                                                                                                  Alliance Bank Malaysia Berhad (88103-W)
                      GROUP                                                                      1 month    >1-3 months    >3-6 months >6-12 months            >1-5 years     Over 5 years             Total
                      2019                                                                        RM’000         RM’000         RM’000      RM’000                RM’000           RM’000            RM’000
              	       The table below presents the cash flows payable by the Group and the Bank under financial liabilities by remaining contractual maturities at the end of the reporting period. The amount
                      disclosed in the table are the contractual undiscounted cash flows of all financial liabilities. (cont’d)
                                                                                                   Up to
                      GROUP                                                                     1 month     >1-3 months    >3-6 months >6-12 months           >1-5 years      Over 5 years            Total
                      2018                                                                       RM’000          RM’000         RM’000      RM’000               RM’000            RM’000           RM’000
              	       The table below presents the cash flows payable by the Group and the Bank under financial liabilities by remaining contractual maturities at the end of the reporting period. The amount
                      disclosed in the table are the contractual undiscounted cash flows of all financial liabilities. (cont’d)
                                                                                                   Up to
                                                                                                                                                                                                                 Alliance Bank Malaysia Berhad (88103-W)
                      BANK                                                                      1 month     >1-3 months    >3-6 months >6-12 months           >1-5 years      Over 5 years            Total
                      2019                                                                       RM’000          RM’000         RM’000      RM’000               RM’000            RM’000           RM’000
              	       The table below presents the cash flows payable by the Group and the Bank under financial liabilities by remaining contractual maturities at the end of the reporting period. The amount
                      disclosed in the table are the contractual undiscounted cash flows of all financial liabilities. (cont’d)
                                                                                                   Up to
                      BANK                                                                      1 month     >1-3 months    >3-6 months >6-12 months           >1-5 years      Over 5 years            Total
                      2018                                                                       RM’000          RM’000         RM’000      RM’000               RM’000            RM’000           RM’000
       	      Operational risk is the risk of direct or indirect loss resulting from inadequate or failed internal processes, people and systems or from
              external events. The definition of Operational Risk includes legal risk, but excludes strategic and reputational risk. Operational risk includes
              Shariah non-compliance risk which arises from the Group’s failure to comply with the Shariah rules and principles determined by the
              relevant Shariah advisory councils.
       	      Group Operational Risk of Group Risk Management formulates and implements operational risk framework within the Group while the line
              of businesses in conjunction with the Risk Control Officers are responsible for the management of their day-to-day operational and Shariah
              non-compliance risks.
       	      Operational and Shariah non-compliance risk management is a continual cyclic process which includes risk identification, assessment,
              control, mitigation and monitoring. This includes analysing the risk profile of the Group, determining control gaps, assessing potential loss
              and enhancing controls to mitigate the risks.
       	      The main activities undertaken by the Group and the Bank in managing operational and Shariah non-compliance risks include the
              identification of risks and controls, monitoring of key risk indicators, reviews of policies and procedures, operational risk and Shariah non-
              compliance risk awareness training, and business continuity management.
The Group and the Bank apply the Basic Indicator Approach for operational risk capital charge computation.
                                                                                               GROUP                                   BANK
                                                                                          2019                2018                2019               2018
                                                                                        RM’000              RM’000              RM’000             RM’000
Capital expenditure:
	      The Group and the Bank have lease commitments in respect of equipment on hire and premises, all of which are classified as operating leases. A
       summary of the non-cancellable lease commitments are as follows:
                                                                                               GROUP                                   BANK
                                                                                          2019                2018                2019               2018
                                                                                        RM’000              RM’000              RM’000             RM’000
	      The operating leases of the Group’s and the Bank’s premises typically cover for an initial period of two to three years with options for renewal.
       These leases are cancellable but are usually renewed upon expiry or replaced by leases on other properties.
                                                                                                                              2019 Annual Report        261
	      In the normal course of business, the Group and the Bank make various commitments and incur certain contingent liabilities with legal recourse
       to their customers. No material losses are anticipated as a result of these transactions.
The off-balance sheet notional exposures of the Group and the Bank are as follows:
                                                                                               GROUP                                  BANK
                                                                                           2019               2018               2019                2018
                                                                                         RM’000             RM’000             RM’000              RM’000
       Credit-related exposures
       Direct credit substitutes [Note a]                                               650,663             719,148            490,085            564,446
       Transaction-related contingent items [Note a]                                    680,097             739,535            609,843            651,896
       Short-term self-liquidating trade-related contingencies                          179,994             235,056            133,405            215,445
       Forward assets purchase                                                          236,985                    -           211,985                    -
       Obligations under an on-going underwriting agreement                               46,154                   -                  -                   -
       Irrevocable commitments to extend credit:
          -	 maturity exceeding one year                                              1,319,483           1,056,899            904,181            744,972
          -	 maturity not exceeding one year                                          8,308,840           7,543,400          6,461,733          5,748,870
       Unutilised credit card lines                                                   1,600,820           1,750,064          1,600,820          1,750,064
                                                                                     13,023,036         12,044,102         10,412,052           9,675,693
Notes:
       (a)	     Included in direct credit substitutes and transaction-related contingent item are financial guarantee contracts of RM721,500,000 and
                RM518,066,000 (2018: RM730,771,000 and RM556,701,000) for the Group and the Bank respectively, of which the fair value at the time
                of issuance is RM Nil.
       (b)	     These derivatives are valued on gross position basis and the unrealised gains or losses have been reflected in the statements of income
                and statements of financial position as derivatives financial assets and derivatives financial liabilities. The fair value of derivatives are
                disclosed under Note 12.
262       Alliance Bank Malaysia Berhad (88103-W)
	      The capital adequacy ratios of the Group and the Bank are computed in accordance with Bank Negara Malaysia’s Capital Adequacy Framework.
       The Framework sets out the approach for computing regulatory capital adequacy ratios, as well as the levels of those ratios at which banking
       institutions are required to operate. The framework is to strengthen capital adequacy standards, in line with the requirements set forth under Basel
       III. The risk-weighted assets of the Group and the Bank are computed using the Standardised Approach for credit risk and market risk, and the
       Basic Indicator Approach for operational risk.
The capital adequacy ratios of the Group and the Bank are as follows:
                                                                                      GROUP                                      BANK
                                                                                   2019                2018                  2019                 2018
(a) Components of Common Equity Tier I (“CET I”), Tier I and Tier II capital under the revised Capital Adequacy Framework are as follows:
                                                                                                 GROUP                              BANK
                                                                                              2019              2018             2019             2018
                                                                                            RM’000            RM’000           RM’000           RM’000
              CET I Capital
              Paid-up share capital                                                      1,548,106         1,548,106        1,548,106         1,548,106
              Retained profits                                                           3,827,676         3,510,283        3,128,589         2,866,142
              Regulatory reserves                                                          178,397           186,064          160,798           160,029
              FVOCI reserve/revaluation reserves                                            68,540           114,987           36,449            74,907
              Capital reserves                                                             100,150           100,150           95,515            95,515
                                                                                         5,722,869         5,459,590        4,969,457         4,744,699
              Less:	 Regulatory adjustment
                      -	 Goodwill and other intangibles                                  (432,961)         (409,402)        (323,804)         (292,981)
                      -	 Deferred tax assets                                               (72,972)          (22,664)         (50,116)           (9,223)
                      -	 55% of revaluation reserves                                       (37,697)          (63,243)         (20,047)          (41,199)
                      -	 Regulatory reserves                                             (178,397)         (186,064)        (160,798)         (160,029)
                      -	 Investment in subsidiaries, associate and joint venture              (802)             (693)       (989,102)         (989,102)
              Total CET I Capital                                                        5,000,040         4,777,524        3,425,590         3,252,165
              Tier II Capital
              Subordinated obligations                                                   1,199,676         1,199,675        1,199,381         1,199,062
              Expected credit losses/collective assessment allowance and
                 regulatory reserves                                                       414,258            375,710         322,740           296,765
              Less:	 Regulatory adjustment
                       -	 Investment in Tier 2 capital instruments                               -                 -        (130,000)         (130,000)
              Total Tier II Capital                                                      1,613,934         1,575,385        1,392,121         1,365,827
(b) The breakdown of risk-weighted assets (“RWA”) by exposures in each major risk category are as follows:
                                                                                                  GROUP                              BANK
                                                                                              2019               2018           2019              2018
                                                                                            RM’000             RM’000         RM’000            RM’000
Detailed information on the risk exposures above is presented in the Bank’s Pillar 3 Report.
(c) The capital adequacy ratios of the banking subsidiaries are as follows:
                                                                                                                          Alliance             Alliance
                                                                                                                           Islamic          Investment
                                                                                                                              Bank                Bank
                                                                                                                           Berhad               Berhad
               2019
               Before deducting proposed dividends
               CET I capital ratio                                                                                        11.690%             78.200%
               Tier I capital ratio                                                                                       12.950%             78.200%
               Total capital ratio                                                                                        15.762%             79.196%
               2018
               Before deducting proposed dividends
               CET I capital ratio                                                                                        12.569%             86.830%
               Tier I capital ratio                                                                                       12.569%             86.830%
               Total capital ratio                                                                                        15.421%             87.642%
50. CAPITAL
- to maintain sufficient capital resources to meet the regulatory capital requirements as set forth by Bank Negara Malaysia;
- to maintain sufficient capital resources to support the Group’s risk appetite and to enable future business growth; and
- to meet the expectations of key stakeholders, including shareholders, investors, regulators and rating agencies.
	      In line with this, the Group aims to maintain capital adequacy ratios that are comfortably above the regulatory requirement, while balancing
       shareholders’ desire for sustainable returns and high standards of prudence.
	      The Group carries out stress testing to estimate the potential impact of extreme, but plausible, events on the Group’s earnings, balance sheet and
       capital. The results of the stress test are to facilitate the formation of action plan(s) in advance if the stress test reveals that the Group’s capital
       will be adversely affected. The results of the stress test are tabled to the Group Risk Management Committee for approval.
	      The Group’s and the Bank’s regulatory capital are determined under Bank Negara Malaysia’s Capital Adequacy Framework and their capital ratios
       complied with the prescribed capital adequacy ratios.
       	       MFRS 13 Fair Value Measurement requires disclosure of financial instruments measured at fair value to be categorised according to a
               hierarchy of valuation techniques, whether the inputs used are observable or unobservable. The following level of hierarchy are used for
               determining and disclosing the fair value of the financial instruments:
Level 1 – quoted prices (unadjusted) in active markets for identical assets or liabilities.
       	       Level 2 – inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices)
               	         or indirectly (i.e. derived from prices); and
Level 3 – inputs for the asset or liability that are not based on observable market data (unobservable inputs).
       	       The Group and the Bank recognise transfers between levels of the fair value hierarchy at the end of the reporting period during which the
               transfer has occurred. The fair value of an asset to be transferred between levels is determined as of the date of the event or change in
               circumstances that caused the transfer.
               	      The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date. A market
                      is regarded as active if quoted prices are readily and regularly available from an exchange and those prices represent actual and
                      regularly occurring market transactions on an arm’s length basis. This includes listed equities and corporate debt securities which
                      are actively traded.
                                                                                                                            2019 Annual Report        265
(a) Determination of fair value and the fair value hierarchy (cont’d)
             	       Where fair value is determined using quoted prices in less active markets or quoted prices for similar assets and liabilities, such
                     instruments are generally classified as Level 2. In cases where quoted prices are generally not available, the Group and the Bank
                     then determine fair value based upon valuation techniques that use as inputs, market parameters including but not limited to yield
                     curves, volatilities and foreign exchange rates. The majority of valuation techniques employ only observable market data and so
                     reliability of the fair value measurement is high. These would include government securities, corporate private debt securities,
                     corporate notes and most of the Group’s and the Bank’s derivatives.
             	       The Group and the Bank classify financial instruments as Level 3 when there is reliance on unobservable inputs to the valuation
                     model attributing to a significant contribution to the instrument value. Valuation reserves or pricing adjustments where applicable
                     will be used to converge to fair value.
             	       The valuation techniques and inputs used generally depend on the contractual terms and the risks inherent in the instrument as
                     well as the availability of pricing information in the market. Principal techniques used include net tangible assets, net asset value,
                     discounted cash flows, and other appropriate valuation models. These includes private equity investments.
266        Alliance Bank Malaysia Berhad (88103-W)
(b) Financial instruments measured at fair value and the fair value hierarchy
       	      The following tables show the Group’s and the Bank’s financial instruments which are measured at fair value at the reporting date analysed
              by the various levels within the fair value hierarchy:
              Assets
              Financial assets at FVTPL
                -	 Money market instruments                                                 -            41,002                   -            41,002
                -	 Unquoted securities                                                      -             1,921           187,517            189,438
              Liabilities
              Financial liabilities designated at fair value through
                 profit or loss                                                             -           778,423                   -          778,423
              Derivative financial liabilities                                              -            57,545                   -            57,545
              Assets
              Financial assets held-for-trading
                -	 Money market instruments                                                 -            40,905                   -            40,905
                -	 Unquoted securities                                                      -            22,845                   -            22,845
              Liabilities
              Financial liabilities designated at fair value through
                 profit or loss                                                             -           682,238                   -          682,238
              Derivative financial liabilities                                              -           154,686                   -          154,686
                                                                                                                         2019 Annual Report         267
(b) Financial instruments measured at fair value and the fair value hierarchy (cont’d)
       	      The following tables show the Group’s and the Bank’s financial instruments which are measured at fair value at the reporting date analysed
              by the various levels within the fair value hierarchy: (cont’d)
              Assets
              Financial assets at FVTPL
                -	 Money market instruments                                                 -            41,002                   -            41,002
                -	 Unquoted securities                                                      -             1,921           126,733            128,654
              Liabilities
              Financial liabilities designated at fair value through
                 profit or loss                                                             -           778,423                   -          778,423
              Derivative financial liabilities                                              -            57,545                   -            57,545
              BANK
              2018
              Assets
              Financial assets held-for-trading
                -	 Money market instruments                                                 -            25,926                   -            25,926
                -	 Unquoted securities                                                      -            22,845                   -            22,845
              Liabilities
              Financial liabilities designated at fair value through
                 profit or loss                                                             -           682,238                   -          682,238
              Derivative financial liabilities                                              -           154,686                   -          154,686
       	      There were no transfers between levels of the fair value hierarchy for the Group and the Bank during the financial year ended 31 March
              2019 and 31 March 2018.
268        Alliance Bank Malaysia Berhad (88103-W)
(b) Financial instruments measured at fair value and the fair value hierarchy (cont’d)
                                                                                             GROUP                                  BANK
                                                                                         2019               2018               2019               2018
                                                                                       RM’000             RM’000             RM’000             RM’000
       	      The Group’s and the Bank’s exposure to financial instruments measured using unobservable inputs (Level 3) constitutes a small component
              of the Group’s and the Bank’s portfolio of financial instruments. Changing one or more of the inputs to reasonable alternative assumptions
              would not change the value significantly for the Level 3 financial instruments.
       	      The following table summarises the carrying amounts and the fair values of financial instruments of the Group and the Bank which are not
              carried at fair value in the statement of financial position. It does not include those short term/on demand financial assets and liabilities
              where the carrying amounts are reasonable approximate to their fair values.
              Financial assets
              Deposits and placements with banks and
                other financial institutions                               -               485                   -               485                 500
              Financial investments at amortised cost                      -          200,268                    -           200,268            235,720
              Loans, advances and financing                                -                  -       42,861,780         42,861,780          42,320,301
              Financial liabilities
              Deposits from customers                                      -       45,021,243                    -       45,021,243          45,017,632
              Deposits and placements of banks and
                other financial institutions                               -          833,871                    -           833,871            858,708
              Recourse obligations on loans and
                financing sold to Cagamas                                  -          886,480                    -           886,480            800,669
              Subordinated obligations                                     -        1,449,360                    -         1,449,360          1,480,222
                                                                                                               2019 Annual Report     269
(c) Fair values of financial instruments not carried at fair value (cont’d)
              Financial assets
              Financial investments held-to-maturity                    -          306,490               -       306,490        293,612
              Loans, advances and financing                             -                -      40,423,458    40,423,458     39,989,515
              Financial liabilities
              Deposits from customers                                   -       42,742,783                -   42,742,783     42,740,460
              Deposits and placements of banks and
                other financial institutions                            -          855,375                -     855,375         873,871
              Recourse obligations on loans
                and financing sold to Cagamas                           -        1,219,264                -    1,219,264       1,102,363
              Subordinated obligations                                  -        1,184,048                -    1,184,048       1,379,614
              Financial assets
              Financial investments at amortised cost                   -          276,582               -       276,582        311,930
              Loans, advances and financing                             -                -      32,965,110    32,965,110     32,622,976
              Financial liabilities
              Deposits from customers                                   -       34,983,732                -   34,983,732     34,982,862
              Deposits and placements of banks and
                other financial institutions                            -          342,774                -     342,774         344,835
              Recourse obligations on loans
                and financing sold to Cagamas                           -          323,433                -      323,433         300,076
              Subordinated obligations                                  -        1,448,826                -    1,448,826       1,479,580
              Financial assets
              Financial investments held-to-maturity                    -          357,020               -       357,020        344,703
              Loans, advances and financing                             -                -      31,802,940    31,802,940     31,546,564
              Financial liabilities
              Deposits from customers                                   -       33,508,377                -   33,508,377     33,508,370
              Deposits and placements of banks and
                other financial institutions                            -          433,145                -     433,145         439,238
              Recourse obligations on loans and
                financing sold to Cagamas                               -          642,664                -      642,664         601,696
              Subordinated obligations                                  -        1,172,415                -    1,172,415       1,379,024
270        Alliance Bank Malaysia Berhad (88103-W)
(c) Fair values of financial instruments not carried at fair value (cont’d)
The methods and assumptions used in estimating the fair values of financial instruments are as follows:
              	       The fair values are estimated based on quoted or observable market prices at the end of the reporting period. Where such quoted or
                      observable market prices are not available, the fair values are estimated using pricing models or discounted cash flow techniques.
                      Where discounted cash flow technique is used, the expected future cash flows are discounted using prevailing market rates for a
                      similar instrument at the end of the reporting period.
              	       The fair values of fixed rate loans with remaining maturity of less than one year and variable rate loans are estimated to approximate
                      their carrying values. For fixed rate loans and Islamic financing with remaining maturity of more than one year, the fair values are
                      estimated based on expected future cash flows of contractual instalment payments and discounted at applicable prevailing rates
                      at end of the reporting period offered to new borrowers with similar credit profiles. In respect of impaired loans, the fair values
                      represented by their carrying values, net of impairment allowances, being the expected recoverable amount.
(iii) Deposits from customers, deposits and placements of banks and other financial institutions
              	       The fair values of deposit liabilities payable on demand (demand and savings deposits), or deposits with maturity of less than one
                      year are estimated to approximate their carrying amounts. The fair values of fixed deposits with remaining maturities of more than
                      one year are estimated based on expected future cash flows discounted at applicable prevailing rates offered for deposits of similar
                      remaining maturities. For negotiable instruments of deposits, the fair values are estimated based on quoted or observable market
                      prices as at the end of the reporting period. Where such quoted or observable market prices are not available, the fair values of
                      negotiable instruments of deposits are estimated using the discounted cash flow technique.
              	       The fair values of recourse obligations on loans and financing sold to Cagamas are determined based on the discounted cash flows
                      of future instalment payments at applicable prevailing Cagamas rates as at the end of the reporting period.
              	       The fair value of the other borrowings and subordinated bonds/notes is estimated based on the discounted cash flows techniques
                      using the current yield curve appropriate for the remaining term to maturity.
                                                                                                                              2019 Annual Report        271
	      In accordance with MFRS 132 Financial Instruments: Presentation, the Group and the Bank report financial assets and financial liabilities on a net
       basis on the statement of financial position, only if there is a legally enforceable right to set off the recognised amounts and there is intention to
       settle on a net basis, or to realise the asset and settle the liability simultaneously. The following table shows the impact of netting arrangements
       on:
(i) all financial assets and liabilities that are reported net on the statement of financial position; and
       (ii)	   all financial assets and liabilities that are subject to enforceable master netting arrangements or similar agreements, but do not qualify for
               statement of financial position netting.
               GROUP
               2019
               Derivative financial
                 assets                               55,442                      -              55,442           (14,492)        (8,105)          32,845
               Amount due from clients
                 and brokers                         144,882               (67,874)              77,008                 -               -          77,008
               Total                                 200,324               (67,874)             132,450           (14,492)        (8,105)         109,853
               GROUP
               2018
               Derivative financial
                 assets                               84,455                      -              84,455            (6,271)       (32,751)          45,433
               Amount due from clients
                 and brokers                         188,129               (86,824)             101,305                 -               -         101,305
               Total                                 272,584               (86,824)             185,760            (6,271)       (32,751)         146,738
               BANK
               2019
               Derivative financial
                 assets                               55,442                      -              55,442           (14,492)        (8,105)          32,845
               BANK
               2018
               Derivative financial
                 assets                               84,455                      -              84,455            (6,271)       (32,751)          45,433
272        Alliance Bank Malaysia Berhad (88103-W)
              GROUP
              2019
              Derivative financial
                liabilities                         57,545                      -              57,545          (14,492)          (22,541)          20,512
              Amount due to clients
                and brokers                        119,038               (67,874)              51,164                 -                 -          51,164
              Total                                176,583               (67,874)            108,709           (14,492)          (22,541)          71,676
              GROUP
              2018
              Derivative financial
                liabilities                        154,686                      -            154,686            (6,271)          (36,901)         111,514
              Amount due to clients
                and brokers                        161,927               (86,824)              75,103                 -                 -          75,103
              Total                                316,613               (86,824)            229,789            (6,271)          (36,901)         186,617
              BANK
              2019
              Derivative financial
                liabilities                         57,545                      -              57,545          (14,492)          (22,541)          20,512
              BANK
              2018
              Derivative financial
                liabilities                        154,686                      -            154,686            (6,271)          (36,901)         111,514
       	      For the financial assets and liabilities subject to enforceable master netting arrangements or similar arrangements, each agreement
              between the Group and the Bank and the counterparty allows for net settlement of the relevant financial assets and liabilities when both
              elect to settle on a net basis. In the absence of such an election, financial assets and liabilities will be settled on a gross basis, however,
              each party to the master netting agreement or similar agreement will have the option to settle all such amounts on a net basis in the event
              of default of the other party.
                                                                                                                          2019 Annual Report         273
	      The following segment information has been prepared in accordance with MFRS 8 Operating Segments, which defines the requirements for the
       disclosure of financial information of an entity’s operating segments. The operating segments results are prepared based on the Group’s internal
       management reporting reflective of the organisation’s management reporting structure.
	      Funds are allocated between segments and inter-segment funding cost transfers are reflected in net interest income. In addition to the operating
       segments, the segment information disclosed also includes inter-segment eliminations. Transactions between reportable segments are eliminated
       based on principles of consolidation as described in accounting policy. Intercompany transactions, balances and unrealised gains and losses on
       transactions between Group’s companies are eliminated in inter-segment eliminations.
       	       Consumer Banking provides a wide range of personal banking solutions covering mortgages, term loans, personal loans, hire purchase
               facilities, credit cards and wealth management (cash management, investment services, share trading, bancassurance and will writing).
               Consumer Banking customers are serviced via branch network, call centre, electronic/internet banking channels, and direct sales channels.
       	       Business Banking segment covers Small and Medium Enterprise (“SME”), Corporate and Commercial Banking. SME Banking customers
               comprise self-employed, small and medium scale enterprises. Corporate and Commercial Banking serves public-listed and large corporate
               business customers including family-owned businesses. Business Banking provides a wide range of products and services including loans,
               trade finance, cash management, treasury and structured solutions.
       	       Financial Markets provide foreign exchange, money market, hedging and investment (capital market instruments) solutions for banking
               customers. It also manages the assets and liabilities, liquidity and statutory reserve requirements of the banking entities in the Group.
       	       Stockbroking and Corporate Advisory covers stockbroking activities and corporate advisory which includes initial public offering, equity
               fund raising, debt fund raising, mergers and acquisitions and corporate restructuring.
(v) Others
       	       Others refer to mainly other business operations such as unit trust, asset management, alternative distribution channels, trustee services
               and head office.
                                                                                                                                                                                      274
                                                                                                                Stockbroking
                                                                        Consumer       Business      Financial and Corporate                    Total Inter-segment
       Group                                                             Banking        Banking       Markets       Advisory     Others    Operations    Elimination         Total
       As at 31 March 2019                                                RM’000         RM’000        RM’000        RM’000     RM’000        RM’000         RM’000        RM’000
       Segment assets                                                   22,149,320    20,476,010    15,345,234      349,018     38,299     58,357,881     (2,434,544)   55,923,337
       Reconciliation of segment assets to consolidated assets:
       Investment in joint venture                                                                                                                                             802
       Property, plant and equipment                                                                                                                                        70,497
       Tax recoverable and deferred tax assets                                                                                                                              93,254
       Intangible assets                                                                                                                                                   432,961
       Total assets                                                                                                                                                     56,520,851
53.	   SEGMENT INFORMATION (CONT’D)
                                                                                                           Stockbroking
                                                                   Consumer       Business      Financial and Corporate                    Total Inter-segment
       Group                                                        Banking        Banking       Markets       Advisory     Others    Operations    Elimination         Total
       As at 31 March 2018                                           RM’000         RM’000        RM’000        RM’000     RM’000        RM’000         RM’000        RM’000
       Segment assets                                              21,439,733    18,433,988    15,724,317       51,675     126,171    55,775,884     (2,341,752)   53,434,132
       Reconciliation of segment assets to consolidated assets:
       Investment in joint venture                                                                                                                                       693
       Property, plant and equipment                                                                                                                                  69,373
       Tax recoverable and deferred tax assets                                                                                                                        24,668
       Intangible assets                                                                                                                                             409,402
       Total assets                                                                                                                                                53,938,268
	
                                                                                                                                                                                 2019 Annual Report
                                                                                                                                                                                 275
276        Alliance Bank Malaysia Berhad (88103-W)
	      On 8 March 2019, the Bank issued RM100 million Additional Tier 1 Capital Securities under the RM1.0 billion Additional Tier 1 Capital Securities
       Programme.
There were no material event subsequent to the end of the financial year that require disclosure or adjustment.
The Group and the Bank have adopted MFRS 9 retrospectively with the date of initial application of 1 April 2018.
       	      In accordance with the transition provision provided in MFRS 9, comparative for 2018 was not restated and continue to be reported under
              the previous accounting policies governed under MFRS 139. The cumulative effect of initially applying MFRS 9 were recorded as an
              adjustment to the opening balances of the retained profits as at 1 April 2018.
              	      MFRS 9 retains but simplifies the mixed measurement model in MFRS 139 and establishes three primary measurement categories
                     for financial assets: amortised cost, fair value through profit or loss (“FVTPL”) and fair value through other comprehensive income
                     (“OCI”). The basis of classification depends on the entity’s business model and the cash flow characteristics of the financial asset.
                     Investments in equity instruments are always measured at fair value through profit or loss with an irrevocable option at inception
                     to present changes in fair value in OCI (provided the instrument is not held for trading). A debt instrument is measured at amortised
                     cost only if the entity is holding it to collect contractual cash flows and the cash flows represent principal and interest.
              	      The combined application of the entity’s business model and cash flow characteristics of the financial assets do not result in
                     the significant change in the classification of financial asset other than the unquoted equity instruments which was previously
                     classified as available-for-sale, is now reclassified to financial assets at FVTPL. The reclassification has resulted in an increase of
                     RM143,184,000 and RM86,972,000 in the Group’s and the Bank’s opening retained profits respectively due to the transfer of related
                     fair value gains from financial instruments available-for-sale revaluation reserves to retained profits.
              	      For liabilities, the standard retains most of the MFRS 139 requirements. These include amortised cost accounting for most financial
                     liabilities, with bifurcation of embedded derivatives. The main changes are:
                     (i)	    For financial liabilities classified as FVTPL, the fair value changes due to own credit risk should be recognised directly to OCI.
                             There is no subsequent recycling to profit or loss.
                     (ii)	   When a financial liability measured at amortised cost is modified without this resulting in derecognition, a gain or loss, being
                             the difference between the original contractual cash flows and the modified cash flows discounted at the original effective
                             interest rate, should be recognised immediately in profit or loss.
              	      There will be no changes to the Group’s and the Bank’s accounting for financial liabilities. All the financial liabilities, except for
                     financial liabilities designated at fair value and derivatives financial liabilities which are at FVTPL, will remain as amortised cost as
                     there has not been significant change in the requirements for financial liabilities under MFRS 9.
                                                                                                                           2019 Annual Report         277
              	       MFRS 9 introduces an ECL model on impairment that replaces the incurred loss impairment model used in MFRS 139. The ECL
                      model is forward-looking and eliminates the need for a trigger event to have occurred before credit losses are recognised. The level
                      of allowances for expected credit losses is explained under the significant accounting policies.
              	       As a result of the adoption of the MFRS 9 ECL model in determining the allowances for ECL, the total ECL allowances computed
                      under MFRS 9 is higher by RM86,475,000 and RM62,658,000 for the Group and the Bank respectively, than the total allowances of
                      impairment losses on financial assets under MFRS 139.
       	      Effective from the financial year beginning on 1 April 2018, the Group and the Bank adopt MFRS 15 “Revenue from Contracts with
              Customers” which replaces MFRS 118 “Revenue” and MFRS 111 “Construction Contracts” and related interpretations. The core principle
              in MFRS 15 is that an entity recognises revenue to depict the transfer of promised goods or services to the customer in an amount that
              reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.
       	      Revenue is recognised when a customer obtains control of goods or services, i.e. when the customer has the ability to direct the use of and
              obtain the benefits from the goods or services.
       	      The Group and the Bank have applied MFRS 15 with the date of initial application of 1 April 2018 by using the modified retrospective
              transition method. Under this method, the Group and the Bank apply the new policy retrospectively only to contracts that are not completed
              contracts at the date of initial application. Accordingly the comparative information was not restated and the cumulative effects of initial
              application of MFRS 15 were recognised as an adjustment to the opening retained profits as at 1 April 2018. The comparative information
              continued to be reported under the previous accounting policies governed under MFRS 118 and MFRS 111.
       	      The adoption of the MFRS 15 has resulted in a decrease of RM15,500,000 in the Group’s and the Bank’s retained profits as at 1 April 2018. 
                                                                                                                                                                                                              278
A reconciliation of the statement of financial position of the Group and the Bank upon adoption of MFRS 9 and MFRS 15 as at 1 April 2018 are as follow:
              ASSETS
              Cash and short-term funds                          Loans and receivables   Amortised Cost       2,768,758                  -              -        (501)   2,768,257           -   2,768,257
              Deposits and placements with banks and other
                 financial institutions                          Loans and receivables   Amortised Cost          77,283                  -              -           -      77,283            -     77,283
              Amounts due from clients and brokers               Loans and receivables   Amortised Cost         101,305                  -              -           -     101,305            -    101,305
              Financial investments at FVTPL                                       NA            FVTPL                -          242,596                -           -     242,596            -    242,596
              Financial investments at FVOCI                                       NA            FVOCI                -        8,335,752                -           - 8,335,752              - 8,335,752
              Financial investments at amortised cost                              NA    Amortised Cost               -          514,106                -           -     514,106            -    514,106
              Financial assets held-for-trading (“HFT”)                           HFT               NA           63,750           (63,750)              -           -           -            -          -
              Financial investments available-for-sale (“AFS”)                    AFS               NA        8,505,189       (8,505,189)               -           -           -            -          -
              -	 Debt instrument                                                  AFS               NA        8,326,333       (8,326,333)               -           -           -            -          -
              -	 Quoted equity instrument                                         AFS               NA               10                (10)             -           -           -            -          -
              -	 Unquoted equity instrument                                       AFS               NA          178,846         (178,846)               -           -           -            -          -
              Financial investments held-to-maturity (“HTM”)                      HTM               NA          293,612         (293,612)               -           -           -            -          -
              Derivative financial assets                                       FVTPL            FVTPL           84,455                  -              -           -      84,455            -     84,455
              Loans, advances and financing                      Loans and receivables   Amortised Cost      39,989,515         (220,494)         (19,592)    (90,879) 39,658,550            - 39,658,550
              Other assets                                       Loans and receivables   Amortised Cost         141,949                  -              -           -     141,949            -    141,949
              Tax recoverable                                                                                     2,004                  -              -      14,963      16,967            -     16,967
              Statutory deposits                                 Loans and receivables   Amortised Cost       1,408,316                  -              -           - 1,408,316              - 1,408,316
              Investment in joint venture                                                                           693                  -              -           -         693            -        693
              Property, plant and equipment                                                                      69,373                  -              -           -      69,373            -     69,373
              Deferred tax assets                                                                                22,664            22,457               -           -      45,121            -     45,121
              Intangible assets                                                                                 409,402                  -              -           -     409,402            -    409,402
              TOTAL ASSETS                                                                                   53,938,268            31,866         (19,592)    (76,417) 53,874,125            - 53,874,125
	
56.	   CHANGES IN ACCOUNTING POLICIES (CONT’D)
A reconciliation of the statement of financial position of the Group and the Bank upon adoption of MFRS 9 and MFRS 15 as at 1 April 2018 are as follow: (cont’d)
              TOTAL LIABILITIES AND EQUITY                                                                  53,938,268           31,866           (19,592)     (76,417) 53,874,125            - 53,874,125
                                                                                                                                                                                                               2019 Annual Report
	
                                                                                                                                                                                                               279
                                                                                                                                                                                                              280
A reconciliation of the statement of financial position of the Group and the Bank upon adoption of MFRS 9 and MFRS 15 as at 1 April 2018 are as follow: (cont’d)
              ASSETS
              Cash and short-term funds                        Loans and receivables   Amortised Cost       1,715,961                    -               -        (501)   1,715,460          -   1,715,460
              Deposits and placements with banks and other
                 financial institutions                        Loans and receivables   Amortised Cost          77,283                    -              -            -      77,283           -     77,283
              Financial investments at FVTPL                                     NA            FVTPL                -            170,405                -            -     170,405           -    170,405
              Financial investments at FVOCI                                     NA            FVOCI                -          6,284,814                -            - 6,284,814             - 6,284,814
              Financial investments at amortised cost                            NA    Amortised Cost               -            525,035                -         (425)    524,610           -    524,610
              Financial assets held-for-trading                                 HFT               NA           48,771             (48,771)              -            -           -           -          -
              Financial investments available-for-sale                          AFS               NA        6,406,448         (6,406,448)               -            -           -           -          -
              -	 Debt instrument                                                AFS               NA        6,284,804         (6,284,804)               -            -           -           -          -
              -	 Quoted equity instrument                                       AFS               NA               10                  (10)             -            -           -           -          -
              -	 Unquoted equity instrument                                     AFS               NA          121,634           (121,634)               -            -           -           -          -
              Financial investments held-to-maturity                            HTM               NA          344,703           (344,703)               -            -           -           -          -
              Derivative financial assets                                     FVTPL            FVTPL           84,455                    -              -            -      84,455           -     84,455
              Loans, advances and financing                    Loans and receivables   Amortised Cost      31,546,564           (180,332)           6,557      (52,797) 31,319,992           - 31,319,992
              Other assets                                     Loans and receivables   Amortised Cost         176,948                    -              -            -     176,948           -    176,948
              Statutory deposits                               Loans and receivables   Amortised Cost       1,092,566                    -              -            - 1,092,566             - 1,092,566
              Investment in joint venture                                                                     989,102                    -              -            -     989,102           -    989,102
              Property, plant and equipment                                                                    67,834                    -              -            -      67,834           -     67,834
              Deferred tax assets                                                                               9,223              20,873               -            -      30,096           -     30,096
              Intangible assets                                                                               292,981                    -              -            -     292,981           -    292,981
              TOTAL ASSETS                                                                                 42,852,839              20,873           6,557      (53,723) 42,826,546           - 42,826,546
	
56.	   CHANGES IN ACCOUNTING POLICIES (CONT’D)
A reconciliation of the statement of financial position of the Group and the Bank upon adoption of MFRS 9 and MFRS 15 as at 1 April 2018 are as follow: (cont’d)
              TOTAL LIABILITIES AND EQUITY                                                                  42,852,839           20,873             6,557      (53,723) 42,826,546           - 42,826,546
	
                                                                                                                                                                                                              2019 Annual Report
                                                                                                                                                                                                              281
282        Alliance Bank Malaysia Berhad (88103-W)
       	      The following table reconciles the prior year’s allowance for impairment losses measured in accordance with MFRS 139 incurred loss
              model to the new expected credit losses measured in accordance with MFRS 9 as at 1 April 2018:
       	     The following table reconciles the Statement of Changes in Equity as at 31 March 2018 and 1 April 2018 arising from the adoption of
             MFRS 9 and MFRS 15:
                                                                                                                         GROUP                BANK
                                                                                                                         RM’000              RM’000
             Regulatory reserve
             Closing balance under MFRS 139 as at 31 March 2018                                                          186,064         160,029
             -	 Transfer (to)/from retained profits                                                                       (17,330)              327
             Opening balance under MFRS 9 as at 1 April 2018                                                             168,734         160,356
             FVOCI reserve
             Closing balance under MFRS 139 as at 31 March 2018                                                                 -                  -
             -	 Transfer from revaluation reserve                                                                        114,987             74,907
             -	 Effects of reclassification from financial investments available-for-sale to financial assets at fair
                	 value through profit and loss                                                                          (108,820)           (66,099)
             -	 Recognition of expected credit losses under MFRS 9                                                        10,756              1,006
             Opening balance under MFRS 9 as at 1 April 2018                                                              16,923              9,814
             Revaluation reserve
             Closing balance under MFRS 139 as at 31 March 2018                                                          114,987             74,907
             -	 Transfer to FVOCI reserve                                                                                (114,987)           (74,907)
             Opening balance under MFRS 9 as at 1 April 2018                                                                    -                  -
             Retained profits
             Closing balance under MFRS 139 as at 31 March 2018                                                         3,510,283       2,866,142
             -	 Effects of reclassification from financial investments available-for-sale to financial assets at fair
                	 value through profit and loss                                                                          108,820             66,099
             -	 Tax effects arising from reclassification from financial investments available-for-sale to financial
                	 assets at fair value through profit and loss                                                            34,364             20,873
             -	 Remeasurement of financial assets                                                                         (19,592)            6,557
             -	 Tax effects arising from remeasurement of financial assets                                                  4,702             (1,574)
             -	 Recognition of expected credit losses under MFRS 9                                                       (136,727)           (82,019)
             -	 Tax effects arising from recognition of expected credit losses under MFRS 9                               32,922             19,688
             -	 Transfer from/(to) regulatory reserve                                                                     17,330                (327)
             Opening balance under MFRS 9 as at 1 April 2018                                                            3,552,102       2,895,439
             -	 Effects of adoption of MFRS 15                                                                            (15,500)           (15,500)
             Opening balance under MFRS 9 and MFRS 15 as at 1 April 2018                                                3,536,602       2,879,939
284       Alliance Bank Malaysia Berhad (88103-W)
57. COMPARATIVES
      (a)	   Interest income and interest expense on financial instruments that are measured at fair value through profit and loss are reclassified to
             investment income in accordance to amendment to MFRS 101, where interest income on items that are not measured at amortised cost
             or fair value through other comprehensive income will no longer be able to be included in interest revenue.
The financial effects to the statements of Income for the financial year ended 31 March 2018 are as follows:
                                                                                                   As previously
                                                                                                          stated    Reclassification    As restated
                                                                                                         RM’000             RM’000          RM’000
GROUP
BANK
(b) The following figures have been reclassified to conform with the presentation of the current financial year:
                                                                                                   As previously
                                                                                                          stated    Reclassification    As restated
                                                                                                         RM’000             RM’000          RM’000
GROUP
BANK
 BASEL II PILLAR 3
REPORT DISCLOSURE
                               CONTENTS
   286	Overview
   287	 Scope of Application
   287	Capital
         2.1	   Capital Adequacy Ratios
         2.2	   Capital Structure
         2.3	   Risk-Weighted Assets and Capital Requirements
   294	 Credit Risk	
         3.1	   Distribution of Credit Exposures
         3.2	   Past Due Loans, Advances and Financing Analysis
         3.3	   Impaired Loans, Advances and Financing Analysis
         3.4	   Assignment of Risk-Weights for Portfolios Under the
                Standardised Approach
         3.5	   Credit Risk Mitigation
         3.6	   Off-Balance Sheet Exposures and Counterparty Credit Risk
   333	 Market Risk
   335	 Operational Risk
   336	 Equity Exposures in Banking Book
   337	 Interest Rate Risk/Rate of Return Risk in the Banking Book
   339	 Shariah Governance Disclosures
OVERVIEW
Bank Negara Malaysia’s (“BNM”) guidelines on capital adequacy require Alliance Bank Malaysia Berhad (“the Bank”) and its subsidiaries (“the Group”)
to maintain an adequate level of capital to withstand potential losses arising from its operations. BNM’s capital adequacy guidelines cover three main
aspects:
(a) Pillar 1 – covers the calculation of risk-weighted assets for credit risk, market risk and operational risk.
(b)	     Pillar 2 –	involves assessment of other risks (e.g. interest rate risk in the banking book, liquidity risk and concentration risk) not covered under
         	          Pillar 1. This promotes the adoption of forward-looking approaches to capital management and stress testing/risk simulation techniques.
(c) Pillar 3 – covers disclosure and external communication of risk and capital information by banks.
The Group maintains a strong capital base to support its current activities and future growth to meet regulatory capital requirements at all times and
buffer against potential losses.
To ensure that risks and returns are appropriately balanced, the Group has implemented a Group-wide Integrated Risk Management Framework, with
guidelines for identifying, measuring, and managing risks. This process includes quantifying and aggregating various risks in order to ensure the Group
and each entity has sufficient capital to cushion against unexpected losses and remain solvent.
(i) Monitoring of regulatory capital and ensuring that the minimum regulatory requirements and approved internal ratios are adhered to;
(ii) Estimation of capital requirements based on ongoing forecasting and budgeting process; and
(iii) Regular reporting of regulatory and internal capital ratios to senior management and the Board.
In addition, the Group’s capital adequacy under extreme but plausible stress scenarios are periodically assessed via a Group-wide stress test exercise.
The results of the stress tests are reported to senior management, to provide them with an assessment of the financial impact of such events on the
Group’s earnings and capital.
The Group’s Pillar 3 Disclosure is governed by the Bank’s Pillar 3 Disclosure. This policy outlines the minimum disclosure standards, approach for
determining the appropriateness of information disclosed and the internal controls over the disclosure process.
                                                                                                                                 2019 Annual Report       287
	      The Pillar 3 Disclosure was prepared on a consolidated basis comprises information on Alliance Bank Malaysia Berhad (“the Bank”), its subsidiaries,
       associate companies and joint venture. The Group offers Conventional and Islamic banking services. The latter includes accepting deposits and
       providing financing under Shariah principles via the Bank’s wholly-owned subsidiary, Alliance Islamic Bank Berhad.
	      The basis of consolidation for the use of regulatory capital purposes is similar to that for financial accounting purposes. Investments in subsidiaries,
       associate companies and joint venture are deducted from regulatory capital.
There were no significant restrictions or other major impediments on transfer of funds or regulatory capital within the Group.
There were no capital deficiencies in any of the subsidiaries of the Group as at the financial year end.
	      The capital adequacy information was computed in accordance with BNM’s Capital Adequacy Framework. The Group has adopted the Standardised
       Approach for credit risk and market risk; and the Basic Indicator Approach for operational risk.
2.0 CAPITAL
(i) To maintain sufficient capital to meet the regulatory capital requirements as set forth by BNM;
(ii) To maintain sufficient capital to support the Group’s risk appetite and facilitate future business growth; and
(iii) To meet the expectations of key stakeholders, including shareholders, investors, regulators and rating agencies.
	      In line with this, the Group aims to maintain capital adequacy ratios that are above the regulatory requirements, while balancing shareholders’
       desire for sustainable returns and prudential standards.
	      The Group carries out stress testing to estimate the potential impact of extreme but plausible events on the Group’s earnings, balance sheet and
       capital. The results of the stress tests are to facilitate the formulation of contingency plan(s) where warranted. The results of the stress tests are
       tabled to the Group Risk Management Committee for approval.
288       Alliance Bank Malaysia Berhad (88103-W)
(a) The capital adequacy ratios of the Bank and the Group are as follows:
                                                                                               BANK                       GROUP
                                                                                         2019            2018          2019            2018
(b) The capital adequacy ratios of the banking subsidiaries are as follows:
                                                                                                                    Alliance       Alliance
                                                                                                                     Islamic    Investment
                                                                                                                Bank Berhad    Bank Berhad
                     2019
                     Before deducting proposed dividends
                     CET I Capital Ratio                                                                           11.690%         78.200%
                     Tier I Capital Ratio                                                                          12.950%         78.200%
                     Total Capital Ratio                                                                           15.762%         79.196%
                     2018
                     Before deducting proposed dividends
                     CET I Capital Ratio                                                                            12.569%        86.830%
                     Tier I Capital Ratio                                                                           12.569%        86.830%
                     Total Capital Ratio                                                                            15.421%        87.642%
              	      The Group’s and the Bank’s capital ratios comply with the prescribed capital adequacy ratios under BNM’s Capital Adequacy
                     Framework.
                                                                                                                           2019 Annual Report        289
The following tables present the components of Common Equity Tier I (“CET I”), Tier I and Tier II capital.
                                                                                              BANK                                GROUP
                                                                                         2019               2018              2019                2018
                                                                                       RM’000             RM’000            RM’000              RM’000
              CET I Capital
              Paid-up share capital                                                 1,548,106           1,548,106          1,548,106       1,548,106
              Retained profits                                                      3,128,589           2,866,142          3,827,676       3,510,283
              Regulatory reserves                                                     160,798             160,029           178,397         186,064
              Revaluation reserves                                                      36,449             74,907            68,540         114,987
              Capital reserves                                                          95,515             95,515           100,150         100,150
                                                                                    4,969,457           4,744,699          5,722,869       5,459,590
              Less: 	 Regulatory adjustment
                      - Goodwill and other intangibles                               (323,804)           (292,981)         (432,961)        (409,402)
                      - Deferred tax assets                                            (50,116)             (9,223)          (72,972)           (22,664)
                      - 55% of revaluation reserves                                    (20,047)           (41,199)           (37,697)           (63,243)
                      - Regulatory reserves                                          (160,798)           (160,029)         (178,397)        (186,064)
                      - Investment in subsidiaries, associate and joint venture      (989,102)           (989,102)             (802)               (693)
              Total CET I Capital                                                   3,425,590           3,252,165          5,000,040       4,777,524
              Additional Tier 1 Capital Securities1                                   249,445             149,316           249,792         149,293
              Total Tier I Capital                                                  3,675,035           3,401,481          5,249,832       4,926,817
Tier II Capital
Note:
              	
              1
                      On 8 March 2019, the Bank issued RM100.0 million Additional Tier 1 Capital Securities in nominal value under Additional Tier 1
                      Capital Securities Programme up to RM1.0 billion.
290        Alliance Bank Malaysia Berhad (88103-W)
The following tables present the minimum regulatory capital requirements of the Bank and the Group:
                                                                                                                        Risk-
                      BANK                                                          Gross                Net         Weighted          Capital
                      2019                                                      Exposures          Exposures           Assets    Requirements
                      Exposure Class                                              RM’000             RM’000           RM’000           RM’000
The following tables present the minimum regulatory capital requirements of the Bank and the Group (cont’d):
                                                                                                                         Risk-
                      GROUP                                                          Gross               Net          Weighted             Capital
                      2019                                                       Exposures         Exposures            Assets       Requirements
                      Exposure Class                                               RM’000            RM’000            RM’000              RM’000
The following tables present the minimum regulatory capital requirements of the Bank and the Group (cont’d):
                                                                                                                         Risk-
                      BANK                                                           Gross                Net         Weighted             Capital
                      2018                                                       Exposures          Exposures           Assets       Requirements
                      Exposure Class                                               RM’000             RM’000           RM’000              RM’000
The following tables present the minimum regulatory capital requirements of the Bank and the Group (cont’d):
                                                                                                                         Risk-
                      GROUP                                                          Gross               Net          Weighted           Capital
                      2018                                                       Exposures         Exposures            Assets     Requirements
                      Exposure Class                                               RM’000            RM’000            RM’000            RM’000
Note:
Under Islamic banking, the Group does not use Profit-sharing Investment Account (“PSIA”) as a risk absorbent mechanism.
       	      The Bank and the Group do not have exposure to any Large Exposure Risk for equity holdings as specified under BNM’s Guidelines on
              Investment in Shares, Interest-in-Shares and Collective Investment Schemes.
294       Alliance Bank Malaysia Berhad (88103-W)
	      Credit risk is the risk of financial loss resulting from the failure of the Bank’s borrowers or counterparties to fulfil their contractual obligations to
       repay their loans or to settle financial commitments.
	      The Board, via the Group Risk Management Committee (“GRMC”), established a Credit Risk Management Framework (“CRMF”) which outlines the
       broad principles for managing credit risk of the Group.
	      Credit approval is under the purview of the Executive Committee, Group Management Credit Committee and Credit Underwriters, depending on
       the size and complexity of the loans.
	      Retail loans are subject to portfolio reviews and corporate loans are subject to periodic individual borrower or group reviews. The Portfolio Review
       Committee for the respective lines of business, assisted by embedded risk units, helps to manage the portfolio quality. The process also ensures
       alignment of business strategy with the Bank’s risk appetite.
	      Potential problem loans or issues on portfolio are identified through our Early Warning Framework and thematic reviews, where applicable.
       Recovery of impaired loans are carried out internally or through authorised agents.
	      The Portfolio Review Committees for the respective lines of business, assisted by embedded risk units, helps to manage the portfolio quality. 
       Portfolio risk reports are reviewed and action plans are formulated to manage identified risks. 
	      Entity level Risk Dashboards are escalated to the Executive Risk Management Committee (Senior Management Level), Group Risk Management
       Committee (Board Level) and the Board for deliberation and strategic direction.
	      Group Risk Management is responsible for assessing the adequacy and effectiveness of the risk management framework, policies and guidelines.
       Embedded risk units are responsible for monitoring business activities and ensuring that they are carried out within the approved policies and
       business models.
	      Stress testing is used to identify potential vulnerable risk areas of the Bank’s portfolios to stress events and assess the impact to earnings and
       capital. Stress tests are performed using a variety of market and economic assumptions to assess possible vulnerability and formulate effective
       mitigation actions when required. Sensitivity analysis are conducted to assess potential effect of individual risk factors.
	      Group Internal Audit reviews the Bank’s credit processes regularly and recommends corrective measures or enhancements. These reviews
       provide senior management with assurance that the policies, processes and guidelines are adhered to.
	      Past due accounts are loan accounts with any payment of principal and/or interest due and not paid, but are not classified as impaired. Loans
       are classified as impaired if the mandatory impairment thresholds are exceeded or judgmentally impaired when there are reasonable grounds to
       believe that the borrower may not be able to repay the entire loan amount.
	      Provisions for expected credit losses are carried out based on the MFRS 9 approach, loans with defined risk characteristics are transferred to
       Stage 2 and provisions are estimated based on potential losses for the remaining lifetime of the exposures. Impaired loans are classified as
       Stage 3 under MFRS 9. Loans that are not classified as Stage 2 or 3 will remain in Stage 1 where provisions will be estimated based on probability
       of default over the next 12 months.
	      Please refer to Note 2(k)(i) of the audited financial statements for accounting policies on impairment of financial assets.
                                                                                                                          2019 Annual Report        295
              	      The following tables represent the Bank’s and the Group’s major types of gross credit exposure by geographical distribution.
                     Exposures are allocated to the region in which the branch is located and are disclosed before taking into account of any collateral
                     held or other credit enhancements and after allowance for impairment, where appropriate.
                                                                                       Geographical region
                                                                                                                              Outside
                     BANK                       Northern         Central      Southern          Sabah        Sarawak         Malaysia            Total
                     2019                        RM’000          RM’000        RM’000          RM’000         RM’000          RM’000           RM’000
              	      The following tables represent the Bank’s and the Group’s major types of gross credit exposure by geographical distribution.
                     Exposures are allocated to the region in which the branch is located and are disclosed before taking into account of any collateral
                     held or other credit enhancements and after allowance for impairment, where appropriate (cont’d):
                                                                                       Geographical region
                                                                                                                             Outside
                     GROUP                      Northern        Central       Southern          Sabah        Sarawak        Malaysia           Total
                     2019                        RM’000         RM’000         RM’000          RM’000         RM’000         RM’000          RM’000
Note:
              	      The classification of financial instruments under MFRS9 was adopted with effect from 1 April 2018. Please refer to Note 56 of the
                     financial statement.
                                                                                                                          2019 Annual Report        297
              	      The following tables represent the Bank’s and the Group’s major types of gross credit exposure by geographical distribution.
                     Exposures are allocated to the region in which the branch is located and are disclosed before taking into account of any collateral
                     held or other credit enhancements and after allowance for impairment, where appropriate (cont’d):
                                                                                       Geographical region
                                                                                                                              Outside
                     BANK                       Northern         Central      Southern          Sabah        Sarawak         Malaysia            Total
                     2018                        RM’000          RM’000        RM’000          RM’000         RM’000          RM’000           RM’000
              	      The following tables represent the Bank’s and the Group’s major types of gross credit exposure by geographical distribution.
                     Exposures are allocated to the region in which the branch is located and are disclosed before taking into account of any collateral
                     held or other credit enhancements and after allowance for impairment, where appropriate (cont’d):
                                                                                       Geographical region
                                                                                                                              Outside
                     GROUP                      Northern         Central      Southern          Sabah        Sarawak         Malaysia           Total
                     2018                        RM’000          RM’000        RM’000          RM’000         RM’000          RM’000          RM’000
The following tables represent the Bank’s and the Group’s major types of gross credit exposure by sector. The analysis is based on the sector in which the customers are engaged:
                                                                                 Financial,
                                                                                Insurance,                 Agriculture,
                                                           Government             Business    Transport, Manufacturing,
                                                             & Central         Services &      Storage &   Wholesale &
                     BANK                                        Bank          Real Estate Communication   Retail Trade              Construction         Household              Others             Total
                     2019                                      RM’000              RM’000        RM’000        RM’000                    RM’000             RM’000              RM’000            RM’000
The following tables represent the Bank’s and the Group’s major types of gross credit exposure by sector. The analysis is based on the sector in which the customers are engaged (cont’d):
                                                                                  Financial,
                                                                                                                                                                                                                  Alliance Bank Malaysia Berhad (88103-W)
                                                                                 Insurance,                 Agriculture,
                                                              Government           Business    Transport, Manufacturing,
                                                                & Central       Services &      Storage &   Wholesale &
                     GROUP                                          Bank        Real Estate Communication   Retail Trade              Construction          Household              Others              Total
                     2019                                         RM’000            RM’000        RM’000        RM’000                    RM’000              RM’000              RM’000             RM’000
The following tables represent the Bank’s and the Group’s major types of gross credit exposure by sector. The analysis is based on the sector in which the customers are engaged (cont’d):
                                                                                  Financial,
                                                                                 Insurance,                 Agriculture,
                                                            Government             Business    Transport, Manufacturing,
                                                              & Central         Services &      Storage &   Wholesale &
                     BANK                                         Bank          Real Estate Communication   Retail Trade              Construction          Household              Others              Total
                     2018                                       RM’000              RM’000        RM’000        RM’000                    RM’000              RM’000              RM’000             RM’000
The following tables represent the Bank’s and the Group’s major types of gross credit exposure by sector. The analysis is based on the sector in which the customers are engaged (cont’d):
                                                                                  Financial,
                                                                                                                                                                                                                  Alliance Bank Malaysia Berhad (88103-W)
                                                                                 Insurance,                 Agriculture,
                                                            Government             Business    Transport, Manufacturing,
                                                              & Central         Services &      Storage &   Wholesale &
                     GROUP                                        Bank          Real Estate Communication   Retail Trade              Construction          Household              Others              Total
                     2018                                       RM’000              RM’000        RM’000        RM’000                    RM’000              RM’000              RM’000             RM’000
              	     The following tables represent the residual contractual maturity for major types of gross credit exposure for on-balance sheet
                    financial assets of the Bank and the Group:
                    GROUP
                    2019
              	     The following tables represent the residual contractual maturity for major types of gross credit exposure for on-balance sheet
                    financial assets of the Bank and the Group (cont’d):
                    GROUP
                    2018
       	      Past due but not impaired loans, advances and financing are loans where the customers have failed to make a principal and/or interest
              payment when contractually due, and include loans which are due one or more days after the contractual due date but not more than
              three months. For loans that are structured to pay principal and/or interest at quarterly interval or longer, a default of payment will trigger
              an impairment immediately. Under MFRS 9, exposures more than 30 days past due are transferred to Stage 2.
The following tables represent the past due loans, advances and financing analysed by sector:
                                                                                               BANK                                  GROUP
                                                                                          2019               2018                2019               2018
                                                                                        RM’000             RM’000              RM’000             RM’000
              Financial, insurance & business services and real estate                   66,885             39,321              77,853             44,396
              Transport, storage & communication                                         23,510             12,370              30,506             12,922
              Agriculture, manufacturing, wholesale & retail trade                     380,443             107,956            522,877             127,504
              Construction                                                             214,987              37,965            224,120              42,113
              Household                                                                956,887             814,802          1,360,089           1,130,620
              Others                                                                      3,192               3,783             28,584               4,054
                                                                                     1,645,903           1,016,197          2,244,029           1,361,609
Past due loans, advances and financing analysed by significant geographical areas:
                                                                                               BANK                                  GROUP
                                                                                          2019               2018                2019               2018
                                                                                        RM’000             RM’000              RM’000             RM’000
       	      The following tables represent the loans, advances and financing by sector, where past due exposures are included under Stage 2 and
              Stage 3:
BANK
GROUP
       	      The following tables represent the loans, advances and financing by geographical region, where past due exposures are included under
              Stage 2 and Stage 3:
BANK
              Geographic
                Distribution
              Northern region               1,787,685           403,588             39,874        2,231,147                  -                 -
              Central region              20,640,286          2,872,670           246,940        23,759,896                  -                 -
              Southern region               3,588,410           351,830             49,183        3,989,423                  -                 -
              Sabah region                  1,785,547           366,194             22,554        2,174,295                  -                 -
              Sarawak region                  529,399           188,484             10,573          728,456                  -                 -
                                          28,331,327          4,182,766           369,124        32,883,217                  -                 -
GROUP
              Geographic
                Distribution
              Northern region               2,482,149           567,523             49,667        3,099,338                  -                 -
              Central region              26,358,419          3,833,533           326,983        30,518,935                  -                 -
              Southern region               4,709,670           500,028             63,369        5,273,067                  -                 -
              Sabah region                  2,389,205           453,346             25,317        2,867,868                  -                 -
              Sarawak region                  703,806           256,166             11,267          971,239                  -                 -
                                          36,643,249          5,610,597           476,602        42,730,447                  -                 -
308        Alliance Bank Malaysia Berhad (88103-W)
       	      Impaired loans, advances and financing are exposures where the customers have failed to make a principal and/ or interest payment for
              more than three months. In addition, where customers are deemed incapable of continuing repayment obligations, the exposures will be
              judgmentally impaired. Where exposures are restructured or rescheduled due to increase in credit risk, the exposures are also classified as
              impaired.
                                                                                            BANK                                  GROUP
                                                                                        2019               2018               2019               2018
                                                                                      RM’000             RM’000             RM’000             RM’000
              Financial, insurance & business services and real estate                  24,264          103,133              25,503           106,333
              Transport, storage & communication                                         3,027             5,028              3,394              5,991
              Agriculture, manufacturing, wholesale & retail trade                   114,135            127,274            155,162            169,844
              Construction                                                              21,786            11,450             27,515             13,271
              Household                                                              197,271            212,935            256,386            271,254
              Others                                                                     8,641            10,826              8,643             10,826
                                                                                     369,124            470,646            476,602            577,519
                                                                                                                      Individual
                                                                                                                    assessment
                                                                                                                      made for/       Individual
                                                                                  Individual         Collective      write-back     assessment
                                                                                assessment         assessment        during the        write-off
              BANK                                                               allowance          allowance          year (net)   for the year
              2018                                                                  RM’000             RM’000           RM’000           RM’000
              Financial, insurance & business services and real estate                 1,992            29,353            1,044                   -
              Transport, storage & communication                                       2,510              4,667           1,930              (9,561)
              Agriculture, manufacturing, wholesale & retail trade                    47,416            96,493           12,928              (3,953)
              Construction                                                             2,665              8,980           3,888              (8,663)
              Household                                                                7,523            78,624            2,432              (2,440)
              Others                                                                   2,861              2,318           1,863                   -
                                                                                      64,967           220,435           24,085             (24,617)
              GROUP
              2018
              Financial, insurance & business services and real estate                 2,904            34,075            1,957                   -
              Transport, storage & communication                                       2,510              6,300           1,930              (9,561)
              Agriculture, manufacturing, wholesale & retail trade                    55,267           115,199           18,954              (3,953)
              Construction                                                             3,265            11,425            3,968              (8,708)
              Household                                                                8,926           126,796            3,204              (3,007)
              Others                                                                   2,861              2,921           1,863                   -
                                                                                      75,733           296,716           31,876             (25,229)
310        Alliance Bank Malaysia Berhad (88103-W)
Impaired loans, advances and financing and credit provisions analysed by significant geographical areas:
                                                                                                   Non-credit                              Credit
                                                                                   Impaired         Impaired                            Impaired
                                                                                      loans,       12 months             Lifetime        Lifetime
                                                                                  advances               ECL                  ECL             ECL
              BANK                                                            and financing          (Stage 1)           (Stage 2)       (Stage 3)
              2019                                                                  RM’000            RM’000              RM’000          RM’000
              GROUP
              2019
                                                                                                     Impaired
                                                                                                        loans,         Individual      Collective
                                                                                                    advances         assessment      assessment
              BANK                                                                              and financing         allowance       allowance
              2018                                                                                    RM’000             RM’000          RM’000
              GROUP
              2018
Movements in the credit provisions for impairment on loans, advances and financing are as follows:
              At 1 April 2018
                As previously stated                                                                        285,402          234,637          64,147
                Effect of adoption of MFRS 9                                                                  52,797                -               -
                As restated                                     43,894        137,652        156,653        338,199          234,637          64,147
              Transfer to Stage 1                               15,264         (90,649)        (5,930)       (81,315)               -               -
              Transfer to Stage 2                               (24,760)      154,042         (71,881)        57,401                -               -
              Transfer to Stage 3                                  (148)       (65,538)      178,889        113,203                 -               -
              Financial assets derecognised other than
                 write-off                                      (26,381)     (118,951)        (16,490)      (161,822)               -               -
              Changes due to change in credit risk               (5,213)         5,001         (4,699)        (4,911)         30,618          24,085
              New financial assets originated or purchased      46,449        120,924           7,800       175,173                 -               -
              Other adjustment                                       30            150               -             180              -               -
              Total charge to income statement on
                allowance                                         5,241          4,979         87,689         97,909          30,618          24,085
              Unwind of discount                                      -               -        (5,408)        (5,408)               -               -
              Write-off                                               -              (9)      (67,602)       (67,611)        (43,468)         (24,617)
              Transfer (to)/from collective assessment
                 allowance to individual assessment
                 allowance                                            -               -              -               -        (1,352)          1,352
              At the end of the financial year                  49,135        142,622        171,332        363,089          220,435          64,967
312        Alliance Bank Malaysia Berhad (88103-W)
Movements in the credit provisions for impairment on loans, advances and financing are as follows (cont’d):
              At 1 April 2018
                As previously stated                                                                         372,449           313,328          66,627
                Effect of adoption of MFRS 9                                                                   90,879                  -              -
                As restated                                      66,941        203,691        192,696        463,328           313,328          66,627
              Transfer to Stage 1                                24,268       (132,004)         (7,270)      (115,006)                 -              -
              Transfer to Stage 2                               (40,020)       232,846       (103,159)         89,667                  -              -
              Transfer to Stage 3                                  (181)      (114,361)       254,377        139,835                   -              -
              Financial assets derecognised other than
                 write-off                                      (39,199)      (152,890)        (19,415)      (211,504)                 -              -
              Changes due to change in credit risk               (9,934)        20,361          (7,814)         2,613            73,699         31,876
              New financial assets originated or purchased       70,774        154,861         15,818        241,453                   -              -
              Other adjustment                                       30            150               -            180                  -              -
              Total charge to income statement on
                allowance                                         5,738          8,963        132,537        147,238             73,699         31,876
              Unwind of discount                                       -              -         (6,941)        (6,941)                 -              -
              Write-off                                                -           (135)     (100,827)      (100,962)           (87,852)       (25,229)
              Transfer (to)/from collective assessment
                 allowance to individual assessment
                 allowance                                             -              -              -               -           (2,459)         2,459
              At the end of the financial year                   72,679        212,519        217,465        502,663           296,716          75,733
3.0	   CREDIT RISK (CONT’D)
The following tables represent the credit exposures by risk-weights and after credit risk mitigation:
              Risk-weighted assets by
                 exposures                       245       16,905         624,956        29,350 13,335,165       5,894,445      5,412,969      17,255    361,152    126,743 25,819,184
Average risk-weight 0% 20% 33% 100% 87% 77% 43% 150% 59% 100% 59%
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables represent the credit exposures by risk-weights and after credit risk mitigation (cont’d):
              Risk-weighted assets by
                 exposures                       245        43,102        220,849        36,462 17,031,677        8,029,287        7,132,975   19,788    438,730    187,527 33,140,642
Average risk-weight 0% 20% 22% 100% 85% 79% 44% 150% 63% 100% 58%
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables represent the credit exposures by risk-weights and after credit risk mitigation (cont’d):
              Risk-weighted assets by
                 exposures                          -       14,892        727,720        53,466 12,886,549        5,840,560        5,383,008    7,217    264,205    121,646 25,299,261
Average risk-weight 0% 20% 30% 100% 88% 77% 45% 150% 50% 100% 60%
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables represent the credit exposures by risk-weights and after credit risk mitigation (cont’d):
              Risk-weighted assets by
                 exposures                          -       46,019        317,538        78,661 16,530,331        7,972,954        6,467,399    7,809    374,017    178,858 31,973,585
Average risk-weight 0% 20% 21% 100% 85% 78% 45% 150% 58% 100% 59%
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
       	      For the purpose of determining counterparty risk-weights, the Group uses external credit assessments from Rating Agency Malaysia
              (“RAM”), Malaysian Rating Corporation (“MARC”), Standard and Poor’s (“S&P”), Moody’s, Fitch, and Rating and Investment (“R&I”). In the
              context of the Group’s portfolio, external credit assessments are mainly applicable to banks/financial institutions and rated corporations.
              The Group follows the process prescribed under BNM’s Capital Adequacy Framework to map the ratings to the relevant risk-weights.
              The ratings are monitored and updated regularly to ensure that the latest and most appropriate risk-weights are applied in the capital
              computation.
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”):
       	BANK
       	2019
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	BANK
       	2019
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	GROUP
       	2019
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	GROUP
       	2019
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	BANK
       	2018
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	BANK
       	2018
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	GROUP
       	2018
3.4 Assignment of Risk-Weights for Portfolios Under the Standardised Approach (cont’d)
The following tables show the rated credit exposures according to ratings by approved Eligible Credit Assessment Institutions (“ECAIs”) (cont’d):
       	GROUP
       	2018
       	      Note 1: The Federal Government and Central Bank of Malaysia are accorded 0% risk-weight as provided under the Capital Adequacy
              Framework.
Note:
       	      There is no outstanding securitisation contract in the Bank that requires disclosure of ratings and short-term rating of securitisation by
              approved ECAIs.
                                                                                                                             2019 Annual Report         325
       	      As a practical approach towards mitigating credit risk, the Group accepts a wide range of collaterals. Main types of collateral acceptable to
              the Group include cash, guarantees, commercial and residential real estate, and physical collateral/financial collateral, e.g. motor vehicles
              or shares. Guarantees are accepted only when the financial standing of the guarantors have been ascertained.
       	      However, for capital computation purposes, the BNM guidelines apply more restrictive rules on collaterals that qualify as credit risk
              mitigants. As a result, not all of the collaterals accepted by the Group can be used to reduce our capital adequacy requirement.
       	      The following tables represent the Bank’s/Group’s credit exposure including off-balance sheet items under the standardised approach, the
              total exposure (after, where applicable, eligible netting benefits) that is covered by eligible guarantees and credit derivatives; and eligible
              collateral after haircuts, allowed under the Capital Adequacy Framework.
                                                                                                        Exposures           Exposures
                                                                                                       covered by          covered by          Exposures
                                                                                                      guarantees/               eligible      covered by
              BANK                                                                  Exposures               credit            financial     other eligible
              2019                                                                 before CRM          derivatives           collateral         collateral
              Exposure Class                                                           RM’000             RM’000                RM’000            RM’000
              Credit Risk
              On-balance sheet exposures:
              Sovereigns/Central banks                                               5,596,654                     -                  -                   -
              Public sector entities                                                     69,280                    -                  -                   -
              Banks, DFIs and Multilateral Development Banks                         1,715,604                     -                  -                   -
              Insurance companies, securities firms and fund managers                    28,494                    -                  -                   -
              Corporates                                                            14,760,638                     -        1,237,422                     -
              Regulatory retail                                                      7,519,108                     -          673,765                     -
              Residential mortgages                                                 12,335,936                     -             9,362                    -
              Higher risk assets                                                          9,472                    -                  5                   -
              Other assets                                                             616,262                     -                  -                   -
              Equity exposures                                                         126,741                     -                  -                   -
              Defaulted exposures                                                      200,941                     -             1,347                    -
              Total on-balance sheet exposures                                      42,979,130                     -        1,921,901                     -
                                                                                         Exposures     Exposures
                                                                                        covered by    covered by         Exposures
                                                                                       guarantees/         eligible     covered by
              GROUP                                                        Exposures         credit      financial    other eligible
              2019                                                        before CRM    derivatives     collateral        collateral
              Exposure Class                                                  RM’000       RM’000          RM’000           RM’000
              Credit Risk
              On-balance sheet exposures:
              Sovereigns/Central banks                                     8,186,546              -              -                 -
              Public sector entities                                         196,261              -              -                 -
              Banks, DFIs and Multilateral Development Banks                 829,576              -              -                -
              Insurance companies, securities firms and fund managers         35,557              -              -                -
              Corporates                                                  19,580,592              -    1,630,447                  -
              Regulatory retail                                            9,999,499              -      754,117                  -
              Residential mortgages                                       16,073,138              -        10,379                 -
              Higher risk assets                                              11,086              -              5                -
              Other assets                                                   694,371              -              -                -
              Equity exposures                                               187,525              -              -                -
              Defaulted exposures                                            262,387              -         2,470                 -
              Total on-balance sheet exposures                            56,056,537              -    2,397,418                  -
                                                                                         Exposures     Exposures
                                                                                        covered by    covered by         Exposures
                                                                                       guarantees/         eligible     covered by
              BANK                                                         Exposures         credit      financial    other eligible
              2018                                                        before CRM    derivatives     collateral        collateral
              Exposure Class                                                  RM’000       RM’000          RM’000           RM’000
              Credit Risk
              On-balance sheet exposures:
              Sovereigns/Central banks                                     4,800,900              -              -                 -
              Public sector entities                                          59,446              -              -                 -
              Banks, DFIs and Multilateral Development Banks               2,212,038              -              -                 -
              Insurance companies, securities firms and fund managers         37,884              -             33                 -
              Corporates                                                  13,887,523              -    1,113,972                   -
              Regulatory retail                                            7,451,752              -      719,128                   -
              Residential mortgages                                       11,911,755              -         9,711                  -
              Higher risk assets                                               2,801              -              6                 -
              Other assets                                                   529,608              -              -                 -
              Equity exposures                                               121,644              -              -                 -
              Defaulted exposures                                            313,098              -         1,949                  -
              Total on-balance sheet exposures                            41,328,449              -    1,844,799                   -
                                                                                                          Exposures           Exposures
                                                                                                         covered by          covered by           Exposures
                                                                                                        guarantees/               eligible       covered by
              GROUP                                                                   Exposures               credit            financial      other eligible
              2018                                                                   before CRM          derivatives           collateral          collateral
              Exposure Class                                                             RM’000             RM’000                RM’000             RM’000
              Credit Risk
              On-balance sheet exposures:
              Sovereigns/Central banks                                                 7,715,107                     -                   -                   -
              Public sector entities                                                     211,083                     -                   -                   -
              Banks, DFIs and Multilateral Development Banks                           1,315,416                     -                   -                   -
              Insurance companies, securities firms and fund managers                     63,080                     -                 33                    -
              Corporates                                                             18,530,955                      -         1,438,506                     -
              Regulatory retail                                                      10,019,382                      -           790,034                     -
              Residential mortgages                                                  14,354,700                      -            10,938                     -
              Higher risk assets                                                            3,195                    -                  6                    -
              Other assets                                                               639,421                     -                   -                   -
              Equity exposures                                                           178,856                     -                   -                   -
              Defaulted exposures                                                        385,914                     -              2,733                    -
              Total on-balance sheet exposures                                       53,417,109                      -         2,242,250                     -
       	      Counterparty Credit Risk (“CCR”) is the risk that the counterparty to a transaction involving financial instruments such as foreign exchange
              and derivatives, defaults before the final settlement of the transaction’s cash flows. Unlike a loan where the credit risk is unilateral i.e. only
              the lending bank faces the risk of loss, CCR on derivatives creates bilateral risk of loss. This means either party of the transaction can incur
              losses depending on the market value of the derivative, which can vary over time with the movement of underlying market factors.
       	      For derivatives, the Group is not exposed to credit risk for the full face value of the contracts. The CCR is limited to the potential cost of
              replacing the cash-flow if the counterparty defaults. As such, the credit equivalent amount will depend, inter alia, on the maturity of the
              contract and on the volatility of the rates underlying that type of instrument.
       	      Derivatives are mainly utilised for hedging purposes with minimal trading exposures. CCR arising from the derivatives is managed via
              counterparty limits, which is set based on the counterparty’s size and credit rating. These limits are monitored daily by Group Risk
              Management.
                                                                                                                         2019 Annual Report        329
       	      CCR is further mitigated via netting agreements, e.g. under the International Swaps and Derivatives Association (“ISDA”) master agreement.
              The ISDA agreement contractually binds both parties to apply close-out netting across all outstanding transactions covered by this
              agreement should either party default or other such predetermined credit events occur.
       	      CCR is measured via the current exposure method whereby the credit equivalent exposure for derivatives is the sum of the positive
              mark-to-market exposure plus the potential future exposure which is equivalent to an add-on factor multiplied by the notional amount. The
              add-on factors are as stipulated by BNM.
The off-balance sheet exposures and their related counterparty credit risk of the Bank and the Group are as follows:
                                                                                                       Positive
                                                                                                     Fair Value             Credit             Risk-
                                                                                    Principal     of Derivative         Equivalent          Weighted
              BANK                                                                   Amount          Contracts            Amount              Assets
              2019                                                                   RM’000            RM’000             RM’000             RM’000
              Credit-related exposures
              Direct credit substitutes                                              490,085                   -          490,010            414,325
              Transaction-related contingent items                                   609,843                   -          300,635            189,732
              Short-term self-liquidating trade-related contingencies                133,405                   -            26,681            22,845
              Forward asset purchase                                                 211,985                   -          211,985                    -
              Obligations under an on-going underwriting agreement                          -                  -                     -               -
              Irrevocable commitments to extend credit:
                • 	maturity exceeding one year                                       904,181                   -          450,612            379,036
                • 	maturity not exceeding one year                                 6,461,733                   -        1,292,346            935,922
              Unutilised credit card lines                                         1,600,820                   -          320,164            247,048
                                                                                 10,412,052                    -        3,092,433          2,188,908
                                                                                                Positive
                                                                                              Fair Value       Credit      Risk-
                                                                             Principal     of Derivative   Equivalent   Weighted
              GROUP                                                           Amount          Contracts      Amount       Assets
              2019                                                            RM’000            RM’000       RM’000      RM’000
              Credit-related exposures
              Direct credit substitutes                                       650,663                  -     650,588     561,367
              Transaction-related contingent items                            680,097                  -     335,763     212,536
              Short-term self-liquidating trade-related contingencies         179,994                  -      35,999      31,609
              Forward asset purchase                                          236,985                  -     236,985            -
              Obligations under an on-going underwriting agreement                46,154               -      23,077      23,077
              Irrevocable commitments to extend credit:
                • 	maturity exceeding one year                              1,319,483                  -     658,158     509,949
                • 	maturity not exceeding one year                          8,308,840                  -   1,661,768    1,200,570
              Unutilised credit card lines                                  1,600,820                  -     320,164     247,047
                                                                           13,023,036                  -   3,922,502    2,786,156
                                                                                                Positive
                                                                                              Fair Value       Credit          Risk-
                                                                             Principal     of Derivative   Equivalent       Weighted
              BANK                                                            Amount          Contracts      Amount           Assets
              2018                                                            RM’000            RM’000       RM’000          RM’000
              Credit-related exposures
              Direct credit substitutes                                       564,446                  -     564,446         494,530
              Transaction-related contingent items                            651,896                  -     325,948         244,337
              Short-term self-liquidating trade-related contingencies         215,445                  -      43,089             39,457
              Irrevocable commitments to extend credit:
                • 	maturity exceeding one year                                744,972                  -     372,486         336,606
                • 	maturity not exceeding one year                          5,748,870                  -   1,149,774         834,826
              Unutilised credit card lines                                  1,750,064                  -     350,013         270,209
                                                                            9,675,693                  -   2,805,756        2,219,965
                                                                                                Positive
                                                                                              Fair Value       Credit      Risk-
                                                                             Principal     of Derivative   Equivalent   Weighted
              GROUP                                                           Amount          Contracts      Amount       Assets
              2018                                                            RM’000            RM’000       RM’000      RM’000
              Credit-related exposures
              Direct credit substitutes                                       719,148                  -     719,148     636,319
              Transaction-related contingent items                            739,535                  -     369,768     274,015
              Short-term self-liquidating trade-related contingencies         235,056                  -      47,011      42,975
              Irrevocable commitments to extend credit:
                • 	maturity exceeding one year                              1,056,899                  -     528,450     479,335
                • 	maturity not exceeding one year                          7,543,400                  -   1,508,680    1,060,940
              Unutilised credit card lines                                  1,750,064                  -     350,013     270,209
                                                                           12,044,102                  -   3,523,069    2,763,793
Market Risk is defined as the risk of losses in on-balance sheet and off-balance sheet positions arising from movements in market prices.
	      The Board, via the Group Risk Management Committee (GRMC) provides oversight on market risk management activities. Its responsibilities
       include reviewing and approving risk management policies, risk exposures and limits whilst ensuring the necessary infrastructure and resources
       are in place.
	      At senior management level, the Group Assets and Liabilities Management Committee (“GALCO”) manages the Group’s market risk by reviewing
       and recommending market risk frameworks and policies; ensuring that market risk limits and parameters are within the approved thresholds; and
       aligning market risk management with business strategy and planning.
	      Organisationally, market risks are managed collectively via the Three Lines of Defence concept. Group Financial Markets, as the risk taking unit
       assumes ownership of the risk and manages the risk within the approved policies, risk limits and parameters as set by the GRMC or GALCO. The
       risk control function is undertaken by Group Risk Management which provides independent monitoring, valuation and reporting of the market
       exposures. This is supplemented by periodic review by Group Internal Audit.
For the Group, market risk is managed on an integrated approach which involves the following processes:
(i) Identification of market risk in new products and changes in risk profiles of existing exposures;
(ii) Assessment of the type and magnitude of market risks which takes into account the activity and market role undertaken;
(iii) Adoption of various market risk measurement tools and techniques to quantify market risk exposures; and
	      Market risk exists in the Group’s activities in fixed income securities, foreign exchange and financial derivatives, which are transacted primarily
       by Group Financial Markets (Treasury) department. Trading positions are held intentionally for short-term resale and with the intent of benefiting
       from actual or expected short-term price movements while banking book positions are held until maturity or as available-for-sale. Hence, these
       positions are susceptible to market movements.
	      These exposures are governed by approved policies, risk limits and parameters which are set vis-a-vis the Group’s risk appetite and strategy.
       Besides that, treasury activities are monitored and reported independently by Group Market Risk on a daily basis. Any limit breaches or exceptions
       are reported to GALCO and GRMC.
	      The Group had established a hedging policy which outlines the broad principles and policies governing hedging activities by the Group. Generally,
       the Group enters into hedges to manage or reduce risk exposures. All hedging strategies are approved by the GALCO and monitored independently
       by Group Market Risk Management. Further, all hedging strategies are designated upfront and recorded separately under the hedging portfolios.
       Hedging positions and effectiveness, if any, are monitored and reported monthly to senior management.
	      For the Group, the market risk charge is computed on the standardised approach and the capital charges are mainly on the fixed income
       securities, foreign exchange and financial derivatives portfolios, if any.
334       Alliance Bank Malaysia Berhad (88103-W)
The risk-weighted assets and capital requirements for the various categories of risk under market risk are as follows:
                                                                                            BANK                                   GROUP
                                                                                      Risk-                                 Risk-
                                                                                   Weighted            Capital           Weighted             Capital
                                                                                     Assets      Requirements              Assets       Requirements
       2019                                                                         RM’000             RM’000             RM’000              RM’000
2018
	      Operational risk is the risk of direct or indirect loss resulting from inadequate or failed internal processes, people and systems or from external
       events. It includes legal risk but excludes strategic and reputation risks.
	      Management, escalation and reporting of operational risks are instituted through the Group Operational Risk Management Committee (GORMC),
       Group Risk Management Committee (GRMC) as well as the Board.
The Board, via the GRMC provides oversight on operational risk management activities.
At senior management level, GORMC manages the day-to-day operational risk exposures. The roles and responsibilities of GORMC include:
       (i)	     Providing strategic guidance on operational issues and monitor the implementation of Operational Risk Management (ORM) framework;
       (ii)	    Reviewing and monitoring operational risk issues, reports and action plans;
       (iii)	   Evaluating and agree on initiatives to strengthen operational processes or infrastructure; and
       (iv)	    Promoting risk awareness and operational risk management culture.
	      The Group practices operational risk management as outlined in the ORM Framework, in accordance with Basel and regulatory guidelines. The
       Group applies operational risk tools and methodologies in the identification, assessment, measurement, control and monitoring of operational
       risks. Other efforts by the Group include the ORM awareness training which is given to all staff and regular business continuity and disaster
       recovery plans.
	      The Group adopts the Basic Indicator Approach for computation of operational Risk-Weighted Asset (RWA).
336       Alliance Bank Malaysia Berhad (88103-W)
	      The Bank and the Group hold equity positions in the banking book as a result of debt to equity conversion, for social-economic purposes, or to
       maintain strategic relationships. All equities are held at fair value. For quoted equities, fair value is estimated based on quoted or observable
       market price at the end of the reporting period. For unquoted equities, the fair value is estimated using approved valuation techniques.
Any gains and losses arising from the returns and changes in fair value of these equities holdings are reflected in the Statement of Income.
                                                                                            BANK                                 GROUP
                                                                                Gross credit    Risk-weighted         Gross credit    Risk-weighted
                                                                                 exposures             assets          exposures             assets
       2019                                                                         RM’000            RM’000              RM’000            RM’000
       Publicly traded
       Holding of equity investments                                                        8                  8                  8                    8
       Privately held
       For socio-economic purposes                                                   126,730            126,730            187,514            187,514
       Not for socio-economic purposes                                                      3                  4                  3                    4
                                                                                     126,741            126,742            187,525            187,526
2018
       Publicly traded
       Holding of equity investments                                                       10                 10                 10                   10
       Privately held
       For socio-economic purposes                                                   121,631            121,631            178,843            178,843
       Not for socio-economic purposes                                                      3                  5                  3                    5
                                                                                     121,644            121,646            178,856            178,858
                                                                                                                              2019 Annual Report         337
The table below present the gains and losses on equity exposures in banking book:
                                                                                               BANK                                   GROUP
                                                                                          2019               2018                2019                2018
                                                                                        RM’000             RM’000              RM’000              RM’000
	      Interest rate risk/rate of return risk in the banking book (“IRR/RORBB”) is the risk that occurs when movements in interest rates affect a banking
       organisation’s earnings or economic value. Changes in interest rate/profit rate affects the Group’s earnings by altering interest rate-sensitive
       income and expenses, affecting its net interest income (NII). It also affects the underlying value of banking assets, liabilities and off-balance sheet
       instruments as the present value of future cash flows change when interest rate/profit rate change.
Risk Governance
	      IRR/RORBB is managed collectively by GALCO, Group Financial Markets, Group Finance and Group Risk Management. Each of the above parties has
       clearly defined roles and responsibilities to provide oversight and manage IRR/RORBB within the defined framework and structure as approved by
       the GRMC/Board. GALCO assumes the overall responsibility in managing IRR/RORBB by setting the directions, strategy and risk limits/parameters
       for the Bank/Group. Group Financial Markets is tasked to execute the approved strategy by managing the assets/liabilities as well as the funding
       and liquidity needs of the Bank/Group. Group Finance and Group Risk Management provide support in respect of risk monitoring and reporting of
       the banking book exposures; and ensuring regulatory as well as accounting requirements are met.
IRR/RORBB Management
       (i)	     Adopting a prudent approach to manage IRR/RORBB in ways that commensurate with the Group’s size and business activities. This
                is achieved via establishing robust IRR/RORBB policies, measures and strategies which are complemented by regular monitoring and
                reporting.
(ii) Checking to ensure that IRR/RORBB are accurately measured and any mismatches are identified, reviewed and reported monthly to GALCO.
(iii) Setting proper gapping limits and the limits are monitored closely.
       (iv)	    Practicing comprehensive IRR/RORBB reporting and review process, with aggregated information and supporting details to facilitate
                assessment of the Group’s sensitivity to changes in market conditions.
338           Alliance Bank Malaysia Berhad (88103-W)
7.0 INTEREST RATE RISK/RATE OF RETURN RISK IN THE BANKING BOOK (CONT’D)
The Bank uses a range of tools, including the following primary measures to quantify and monitor IRR/RORBB:
       (i)	      Repricing gap analysis to measure interest rate/profit rate from the earnings perspective i.e. impact of interest rate/profit rate changes to
                 earnings in the short-term.
(ii) Net interest income/profit income simulation to assess the impact of interest rate/profit rate changes on short term earnings volatility.
       (iii)	    Economic value (“EVE”) simulations which measures the asset-liability impact of adverse interest rate/profit rate movements on the
                 economic value of the Bank’s capital.
	      Group Risk Management performs independent monitoring of the interest rate/profit rate benchmarks to ensure compliance. Any exceptions are
       reported and appropriate remedial actions are taken, where necessary. Schedule reporting via risk dashboards are provided to senior management,
       GRMC and Board. The risk dashboards provide a gauge on the IRR/RORBB of the Group.
The Group is guided by BNM’s guidelines and Basel standards on management of IRR/RORBB.
	      The following tables present the Bank’s projected sensitivity to a 100 basis point parallel shock to interest rates across all maturities applied on
       the Bank’s interest sensitivity gap as at reporting date.
                                                                                                                                 BANK               GROUP
                                                                                                                             + 100 bps           + 100 bps
       2019                                                                                                                    RM’000              RM’000
2018
Note:
	      The foreign currency impact on NII/EV are considered insignificant as the exposure is less than 5% of the respective total Banking Book assets
       and liabilities.
                                                                                                                          2019 Annual Report         339
	      Shariah Non-Compliance Risk arises from the risk of failure to comply with Shariah rules and principles as determined by Shariah Advisory
       Council of Bank Negara Malaysia and Alliance Islamic Bank’s (AIS) Shariah Committee. To manage the risks, AIS has adopted the following guiding
       principles:
       (i)	     A sound Shariah Compliance Framework which governs the operations of AIS and outlines the roles of key functionalities within AIS,
                including but not limited to the Shariah risk management process. This is in line with the Shariah Governance Framework issued by BNM.
       (ii)	    The Board of Directors, assisted by the Shariah Committee and senior management, provide oversight on Shariah compliance aspects of
                AIS’ overall operations. This amongst others include:
       (iii)	   Appointment of a qualified Shariah Committee member who also serves as AIS’ Board member; serving as a ‘bridge’ between the Board
                and the Shariah Committee.
(iv) Ongoing Shariah reviews and training to raise risk awareness and ensure compliance to Shariah rules and principles. This includes:
                -	    Regular assessment on Shariah compliance in the activities and operations of AIS. The findings of the review are reported to the
                      Shariah Committee for deliberation and decision.
                -	    Perform research and studies on Shariah issues, including providing day-to-day Shariah advice and consultancy to relevant parties.
                -	    Conduct Shariah-related training and ongoing engagement with relevant parties to raise awareness on Shariah non-compliance risk.
       (v) 	    Escalation and reporting processes of Shariah non-compliant income and issues governed through designated escalation channels, which
                include the Board and the Shariah Committee.
       (vi)	    Periodic engagement between the Board and the Shariah Committee to discuss on Shariah research, Shariah compliance and scholar’s
                view on Islamic banking activities.
	      During the financial year end, there was one (1) Shariah non-compliance event detected from the ongoing reviews of the Bank’s operational
       processes. Necessary efforts have been taken to rectify the Shariah non-compliance event, which was tracked and escalated to the Shariah
       Committee and the Board. There was no Shariah non-compliant income to be disposed off in accordance with Shariah Committee’s decision.
340       Alliance Bank Malaysia Berhad (88103-W)
LIST OF PROPERTIES
as at 31 March 2019
                                                                                     Remaining
                                                                                          Lease      Age of    Built-Up     Net Book
                                                             Year of                     Period    Property       Area         Value
No Location                             Current Use       Purchase1      Tenure    (Expiry Year)    (Years)2    (Sq Ft)3   (RM'000)4
                                                                                               Remaining
                                                                                                    Lease           Age of        Built-Up        Net Book
                                                                  Year of                          Period         Property           Area            Value
No Location                                Current Use         Purchase1         Tenure      (Expiry Year)         (Years)2        (Sq Ft)3      (RM'000)4
14 Lot 4-6, Block K                        Alliance Bank’s           1980 Leasehold               52 years               41         13,979              390
   Sinsuran Complex                        branch/office                   99 years                  2071
   88000 Kota Kinabalu, Sabah              premises
15 Lot 1086, Jalan Utara                   Alliance Bank’s           1981 Leasehold               42 years               56         14,948              457
   W.D.T. 127                              branch/office                   99 years                  2061
   91009 Tawau, Sabah                      premises
16 Lot 8, Block A                          Alliance Bank’s           1984 Leasehold              882 years               33           4,500             208
   Beaufort Jaya Commercial Centre         branch/office                  999 years                  2901
   89808 Beaufort, Sabah                   premises
17 Lot 1, Block C                          Alliance Bank’s           1992 Leasehold               61 years               34           4,800             364
   Mile 4 1/2 Jalan Utara                  branch/office                   99 years                  2080
   Bandar Kim Fung                         premises
   90307 Sandakan, Sabah
18 1 & 2, Block A, Jalan Jungkat           Alliance Bank’s           1993 Leasehold              905 years               25           7,085             273
   Pangie Light Industrial Complex         branch/office                  999 years                  2924
   89909 Tenom, Sabah                      premises
19 17, 19 & 21, Jalan USJ 9/5              Alliance Bank’s           1996      Freehold                   -              23         12,892            2,113
   47620 Subang Jaya, Selangor             branch/office
                                           premises
20 2 & 3 Block A, Phase III                Alliance Bank             1992 Leasehold               62 years               23          9,667              781
   Luyang Commercial Centre                e-Lobby                         99 years                  2081
   Damai Plaza, Jalan Damai
   88300 Kota Kinabalu, Sabah
21 59-61, Jalan Tiga                       Alliance Bank’s           1963 Leasehold              870 years               61          9,900              661
   90702 Sandakan, Sabah                   branch/office                  999 years                  2889
                                           premises
22 MPWPL U 0072 & 0073                     Alliance Bank’s           1979 Leasehold           38, 44 years               53          5,800              597
   Jalan Merdeka                           branch/office                   99 years            2057, 2063                53
   87008 Labuan                            premises
23 Lot 84, Jalan Gaya                      Alliance Bank’s           1985 Leasehold              863 years               61         10,040            1,665
   88000 Kota Kinabalu, Sabah              branch/office                  999 years                  2882
                                           premises
24 45, Jalan Sungai Besi Indah 1/21        Alliance Bank’s           2001 Leasehold               72 years               18          9,706            1,232
   43300 Balakong, Selangor                branch/office                   99 years                  2091
                                           premises
25 3, Jalan SS 15/2A,                      Alliance Bank’s           2005      Freehold                   -              34         35,926            6,110
   Wisma Projass (3 Alliance)              branch/office
   47500 Subang Jaya, Selangor             premises
Notes:
1
 	     The Year of Purchase is based on Sale & Purchase Agreement. In the event that Sale & Purchase Agreement is not available, it is based on the date
       of registration of ownership specified in the title document
2
   	   The Age of Property is based on Certificate of Fitness for Occupation. In the event that the Certificate of Fitness for Occupation is not available, it
       is based on the issuance date of the title document
3
   	   The Built-Up Area is based on the valuation report conducted in December 2017
4
   	   Net Book Value as at 31 March 2019 (information as provided by Group Finance)
342      Alliance Bank Malaysia Berhad (88103-W)
DIRECTORY
as at 31 March 2019
PERAK
                                                                                          Ipoh
                                                                                          40 & 42, Persiaran Greenhill
                                                                                          30450 Ipoh, Perak
                                                                                          Tel	 : 05-241 2342/3
                                                                                                 05-241 2346/8
                                                                                          Fax	 : 05-241 2355
                                                                                          Sitiawan
                                                                                          23 & 24, Jalan Raja Omar
                                                                                          Taman Selamat
 ALLIANCE BANK                                     ALLIANCE ISLAMIC                       32000 Sitiawan, Perak
 MALAYSIA BERHAD                                   BANK BERHAD                            Tel	 : 05-691 1212
                                                                                          Fax	 : 05-691 7975
 HEAD OFFICE                                       HEAD OFFICE
 3rd Floor, Menara Multi-Purpose                   22nd Floor, Menara Multi-Purpose       SELANGOR
 Capital Square                                    Capital Square
 No. 8, Jalan Munshi Abdullah                      No. 8, Jalan Munshi Abdullah           Aman Suria Damansara
 50100 Kuala Lumpur                                50100 Kuala Lumpur                     J-G-23 & J-G-25, Block J
 Tel	 : 03-2604 3333                               Tel	 : 03-2604 3333                    Jalan PJU 1/43, PJU1
 Fax	 : 03-2694 6200                               Fax	 : 03-2698 4691                    Aman Suria Damansara
                                                                                          47301 Petaling Jaya, Selangor
 www.alliancebank.com.my                           www.alliancebank.com.my/islamic/home   Tel	 : 03-7880 8842
                                                                                          Fax	 : 03-7880 4299
                                                                                          Ampang Point
                                                                                          Ground & Mezzanine Floor
                                                                                          65, Jalan Mamanda 9
  BRANCHES                                     PULAU PINANG
                                                                                          Ampang Point
                                                                                          Taman Dato Ahmad Razali
                                               Beach Street
KEDAH                                                                                     68000 Ampang, Selangor
                                               Ground Floor, Bangunan Barkath
                                                                                          Tel	 : 03-4252 3822
                                               21, Beach Street
Alor Setar                                                                                Fax	 : 03-4252 3877
                                               10300 Georgetown, Pulau Pinang
1960 E & F, Jalan Stadium                      Tel	 : 04-262 8100
05100 Alor Setar, Kedah                                                                   Balakong
                                               Fax	 : 04-261 3300
Tel	 : 04-731 0744                                                                        45, Jalan Sungai Besi Indah 1/21
Fax	 : 04-733 8055                                                                        Taman Sungai Besi Indah
                                               Bukit Mertajam
                                                                                          43300 Seri Kembangan, Selangor
                                               Ground & 1st Floor
Lunas, Kulim                                                                              Tel	 : 03-8948 6972
                                               Wisma Ng Ah Yan
888 & 889, Jalan Aman                                                                     Fax	 : 03-8948 9530
                                               42, Lebuh Nangka 2
Taman Sejahtera                                Taman Mutiara
09600 Lunas, Kulim, Kedah                                                                 Bandar Bukit Tinggi
                                               14000 Bukit Mertajam, Pulau Pinang
Tel	 : 04-484 3275/76/78                                                                  56, Lorong Batu Nilam 4B
                                               Tel	 : 04-530 3130
Fax	 : 04-484 3277                                                                        Bandar Bukit Tinggi
                                               Fax	 : 04-530 7433
                                                                                          41200 Klang, Selangor
Sejati Indah, Sungai Petani                                                               Tel	 : 03-3324 1122
                                               Butterworth
Ground Floor, Wisma Uni-Green                                                             Fax	 : 03-3324 3311
                                               4105-4107, Jalan Bagan Luar
18, Jalan Permatang Gedong                     12000 Butterworth, Pulau Pinang
Taman Sejati Indah                                                                        Bandar Puteri Puchong
                                               Tel	 : 04-331 4863/64
08000 Sungai Petani, Kedah                                                                11 & 13, Jalan Puteri 2/1
                                               Fax	 : 04-323 2824
Tel	 : 04-431 1673/81                                                                     Bandar Puteri Puchong
	       04-431 2139                                                                       47100 Puchong, Selangor
                                               Sungai Nibong Kecil
Fax	 : 04-431 1687                                                                        Tel	 : 03-8063 2833
                                               Ground & Mezzanine Floor
                                                                                          Fax	 : 03-8063 2711
                                               Wisma Malvest, 20 & 20A
                                               Jalan Tun Dr Awang
                                               Sungai Nibong Kecil
                                               11900 Bayan Lepas, Pulau Pinang
                                               Tel	 : 04-642 5918
                                               Fax	 : 04-642 5924
                                                                                     2019 Annual Report   343
DIRECTORY (Cont’d)
as at 31 March 2019
DIRECTORY (Cont’d)
as at 31 March 2019
                                               PAHANG
  ALLIANCE INVESTMENT
                                               Kuantan
  BANK BERHAD                                  Ground, Mezzanine & 1st Floor
  (A participating organisation of
                                               B-400, Jalan Beserah
  Bursa Malaysia Securities Berhad)
                                               25300 Kuantan, Pahang
                                               Tel	 : 09-566 0800
  HEAD OFFICE
                                               Fax	 : 09-566 0801                   ALLIANCE TRUSTEE
  19th Floor, Menara Multi-Purpose
  Capital Square
                                                                                    BERHAD
  No. 8, Jalan Munshi Abdullah                 TERENGGANU
                                                                                    HEAD OFFICE
  50100 Kuala Lumpur
                                               Kuala Terengganu                     18th Floor, Menara Multi-Purpose
  Tel	 : 03-2604 3333
                                               Ground & Mezzanine Floor             Capital Square
  Fax	 : 03-2692 8787
                                               Wisma Kam Choon                      No. 8, Jalan Munshi Abdullah
                                               101, Jalan Kampong Tiong             50100 Kuala Lumpur
  www.allianceinvestmentbank.com.my
                                               20100 Kuala Terengganu, Terengganu   Tel	 : 03-2604 3333
                                               Tel	 : 09-631 7922                   Fax	 : 03-2698 0393
                                               Fax	 : 09-631 3255
BRANCHES
KEDAH
Alor Setar
Lot T-30, 2nd Floor
Wisma PKNK
Jalan Sultan Badlishah
05000 Alor Setar, Kedah
Tel	 : 04-731 7088
Fax	 : 04-731 8428
                                                                                                               2019 Annual Report       347
ANALYSIS OF SHAREHOLDINGS
as at 21 May 2019
                                                                                   No. of           % of         No. of             % of
Size of Shareholdings                                                        Shareholders   Shareholders    Shares Held    Issued Shares
                                                                                                                 No. of             % of
        Name                                                                                                Shares Held    Issued Shares
                                                                                                   No. of             % of
      Name                                                                                    Shares Held    Issued Shares
SUBSTANTIAL SHAREHOLDERS
as at 21 May 2019
Notes:
1
 	   Deemed interested by virtue of Section 8 of the Companies Act 2016 held through Vertical Theme Sdn Bhd.
2
 	   Deemed interested by virtue of Section 8 of the Companies Act 2016 held through Langkah Bahagia Sdn Bhd.
3
 	   Deemed interested by virtue of Section 8 of the Companies Act 2016 held through Duxton Investments Pte Ltd.
4
 	   Deemed interested by virtue of Section 8 of the Companies Act 2016 held through Fullerton Financial Holdings Pte Ltd.
5
 	   Deemed interested by virtue of Section 8 of the Companies Act 2016 held through Fullerton Management Pte Ltd and Fullerton (Private) Limited.
6
 	   Deemed interested by virtue of Section 8 of the Companies Act 2016 held through Temasek Holdings (Private) Limited.
DIRECTORS’ SHAREHOLDINGS
as at 21 May 2019
Save as disclosed below, none of the other Directors have any interest in the shares of the Bank or in any of the Bank’s related corporation as at
21 May 2019:
Notes:
* 	 Negligible
^	 Indirect interest in the Bank's shares by virtue of Section 59(11)(c) of the Companies Act 2016
350       Alliance Bank Malaysia Berhad (88103-W)
Save as disclosed below, the Group Chief Executive Officer and none of the other Senior Management have any interest in the shares of the Bank
or in any of the Bank’s related corporation as at 21 May 2019:
Note:
*	Negligible
                                                                                                                          2019 Annual Report     351
NOTICE IS HEREBY GIVEN THAT the 37th Annual General Meeting of Alliance Bank Malaysia Berhad (“the Bank”) will be held at Grand Ballroom,
Level 2, InterContinental Kuala Lumpur, 165 Jalan Ampang, 50450 Kuala Lumpur on Thursday, 25 July 2019 at 11.00 a.m. for the following purposes:
AGENDA
As Ordinary Business
1.	    To receive the Audited Financial Statements for the financial year ended 31 March 2019 together with the Reports               Please refer to
       of the Directors and Auditors thereon.                                                                                    Explanatory Note (i)
2.	    To approve the payment of Directors’ fees and Board Committees’ fees amounting to RM2,040,083 in respect of              Ordinary Resolution 1
       the financial year ended 31 March 2019.
3.	    To approve Directors’ benefits (other than Directors’ fees and Board Committees’ fees) payable up to an amount           Ordinary Resolution 2
       of RM1,200,000 from 26 July 2019 to the next Annual General Meeting of the Bank.
4. To re-elect Mr Kuah Hun Liang who retires by rotation pursuant to Article 87 of the Bank’s Constitution. Ordinary Resolution 3
5. To re-elect Mr Lee Ah Boon who retires by rotation pursuant to Article 87 of the Bank’s Constitution. Ordinary Resolution 4
6.	    To re-elect Tan Sri Dato’ Ahmad Bin Mohd Don who retires by rotation pursuant to Article 87 of the Bank’s                Ordinary Resolution 5
       Constitution.
7. To re-elect Ms Susan Yuen Su Min who retires pursuant to Article 93 of the Bank’s Constitution. Ordinary Resolution 6
8.	    To re-appoint PricewaterhouseCoopers PLT as Auditors of the Bank and authorise the Directors to fix their                Ordinary Resolution 7
       remuneration.
As Special Business
	
9.	   To consider and if thought fit, to pass the following Special Resolution:
Proposed Amendments to the Constitution of Alliance Bank Malaysia Berhad Special Resolution 1
	“THAT the Constitution of the Bank be altered and/or modified, in the form and manner as set out in Appendix I to
 the Notice of the 37th Annual General Meeting (“Proposed Amendments”) AND THAT the Board of Directors of the
 Bank be and is hereby authorised to do all acts and things and take all such steps as may be deemed necessary
 to give full effect to the Proposed Amendments.”
10.	 To transact any other business for which due notice shall have been given in accordance with the Bank’s
     Constitution and/or the Companies Act 2016.
Kuala Lumpur
25 June 2019
352         Alliance Bank Malaysia Berhad (88103-W)
Notes:
1.	      A Member entitled to attend, participate, speak and vote at the meeting is entitled to appoint a proxy or proxies to attend, participate, speak and
         vote in his/her stead. A proxy may but need not be a Member of the Bank.
2.	      To be valid, the duly completed Form of Proxy and the power of attorney or other authority, if any, under which it is signed or a notarially certified
         copy of that power or authority must be deposited at the registered office of the Bank at 3rd Floor, Menara Multi-Purpose, Capital Square, No. 8,
         Jalan Munshi Abdullah, 50100 Kuala Lumpur, not less than forty-eight (48) hours before the time set for holding the meeting.
3.	      A Member who is an Exempt Authorised Nominee which holds ordinary shares in the Bank for multiple beneficial owners in one securities account
         (omnibus account), there is no limit to the number of proxies which the Exempt Authorised Nominee may appoint in respect of each omnibus
         account it holds.
4.	      A Member other than an Exempt Authorised Nominee shall be entitled to appoint not more than two (2) proxies to attend, participate, speak and
         vote at the same meeting.
5.	      Where a Member appoints more than one (1) proxy, the appointment shall be invalid unless he/she specifies the proportions of his/her shareholdings
         to be represented by each proxy.
6.	      If the appointor is a corporation, the Form of Proxy must be executed under its common seal or under the hand of an officer or attorney duly
         authorised.
7.	      A shareholder whose name appears in the General Meeting Record of Depositors as at 18 July 2019 shall be regarded as a Member entitled to
         attend, participate, speak and vote at the meeting or appoint a proxy or proxies to attend, participate, speak and vote in his/her stead.
8.	      By submitting the duly executed Form of Proxy, the Member and his/her proxy consent to the Bank (and/or its agents/service providers) collecting,
         using and disclosing the personal data therein in accordance with the Personal Data Protection Act 2010 for the purposes of this Annual General
         Meeting and any adjournment thereof.
EXPLANATORY NOTES
(i) Item 1 on the Agenda – Audited Financial Statements for the financial year ended 31 March 2019
	        This Agenda item is laid before the Annual General Meeting pursuant to Section 340(1) of the Companies Act 2016, and does not require a formal
         approval of the shareholders. As such, it is meant for discussion only and not put forward for voting.
The Non-Executive Directors of the Bank are entitled to annual Directors’ fees and annual Board Committees’ fees (if applicable).
	        For the financial year ended 31 March 2019, the Board has engaged an independent consultant to carry out a review on the remuneration of the
         Non-Executive Directors to determine if the remuneration of Non-Executive Directors of the Bank continues to be in line with the industry taking
         into consideration the complexities of the Bank’s business and operations.
	        On the recommendation of the Group Nomination & Remuneration Committee, the Board agreed for the proposed revision to the remuneration of
         Non-Executive Directors as set out in the table below for tabling to the shareholders of the Bank for approval.
(iii) Ordinary Resolution 2 – Directors’ benefits (other than Directors’ fees and Board Committees’ fees)
	       The Directors’ benefits (other than Directors’ fees and Board Committees’ fees) comprise sitting allowances and other benefits for Non-Executive
        Directors, as set out below:
        	      The current meeting sitting allowance of RM1,100 per meeting is proposed to be revised to RM1,500 per meeting effective from the
               financial year ended 31 March 2019.
(b) Other benefits include company car and driver allowance (for Chairman only), insurance coverage and other claimable benefits.
	       The total amount of Directors’ benefits (other than Directors’ fees and Board Committees’ fees) from 26 July 2019 to the next Annual General
        Meeting of the Bank is estimated based on the proposed meeting sitting allowance and takes into account other related factors including the
        estimated number of meetings for the Board and Board Committees from this Annual General Meeting up to the next Annual General Meeting in
        2020.
(iv) Special Resolution 1 – Proposed Amendments to the Constitution of Alliance Bank Malaysia Berhad
The Proposed Amendments will bring the Bank’s Constitution to be in line with the Main Market Listing Requirements of Bursa Malaysia Securities Berhad.
	       The proposed Special Resolution 1, if passed, will give full effect to the Proposed Amendments with immediate effect.
354       Alliance Bank Malaysia Berhad (88103-W)
          The Directors shall be paid by way of fees           The Directors shall be paid by way of fees for their           To align with the Main
          for their services, such fixed sum (if any) as       services, such fixed sum (if any) as shall from time to        Market Listing Requirements
          shall from time to time be determined by the         time be determined by the Company in general meeting           of Bursa Malaysia Securities
          Company in general meeting and such fees             and such fees shall be divided among the Directors             Berhad.
          shall be divided among the Directors in such         in such proportions and manner as the Directors may
          proportions and manner as the Directors may          determine and in default of agreement equally, except
          determine and in default of agreement equally,       that if a Director has held office for part only of the
          except that if a Director has held office for part   period in respect of which such fees are payable, such
          only of the period in respect of which such fees     a Director shall be entitled only to that proportion of the
          are payable, such a Director shall be entitled       fees as is related to the period during which he has held
          only to that proportion of the fees as is related    office PROVIDED ALWAYS that:-
          to the period during which he has held office
          PROVIDED ALWAYS that:-
          .........                                            .........
          (c) 	 fees payable to Directors shall not            (c) 	       fees and any benefits payable to Directors shall
                be increased except pursuant to a                          not be increased except pursuant to a resolution
                resolution passed at a general meeting                     passed be subject to annual shareholder
                where notice of the proposed increase                      approval at a general meeting where notice
                has been given in the notice convening                     of the proposed increase has been given in the
                the meeting;                                               notice convening the meeting;
          A Director may appoint any other person              A Director may appoint any other person approved by            To align with the Main
          approved by a majority of his co-Directors           a majority of his co-Directors to act as his alternate         Market Listing Requirements
          to act as his alternate provided that any fee        provided that such person is not a Director of the             of Bursa Malaysia Securities
          paid by the Company to the alternate shall be        Company and does not act as an alternate for more              Berhad.
          deducted from that Director’s remuneration.          than one Director of the Company. any Any fee paid
          The alternate Director shall not be required to      by the Company to the alternate shall be deducted from
          hold any shares in the Company but shall be          that Director’s remuneration.
          entitled to receive notices of all meetings and to
          attend, speak and vote, and be counted for the       The alternate Director shall not be required to hold any
          quorum, and generally to exercise all powers,        shares in the Company but shall be entitled to receive
          rights, duties and authorities of the Director       notices of all meetings and to attend, speak and vote,
          appointing him, at any such meeting at which         and be counted for the quorum, and generally to
          the Director appointing him is not present. For      exercise all powers, rights, duties and authorities of the
          the avoidance of doubt, an alternate Director        Director appointing him, at any such meeting at which
          may not vote nor attend any meeting at which         the Director appointing him is not present. For the
          the Director appointing him is present. Any          avoidance of doubt, an alternate Director may not vote
          appointment so made may be revoked at any            nor attend any meeting at which the Director appointing
          time by the appointor or by a majority of the        him is present. Any appointment so made may be
          Directors, and any appointment or revocation         revoked at any time by the appointor or by a majority of
          under this Article shall be effected by notice in    the Directors, and any appointment or revocation under
          writing to be delivered to the Secretary of the      this Article shall be effected by notice in writing to be
          Company. An alternate Director shall ipso facto      delivered to the Secretary of the Company. An alternate
          cease to be an alternate Director if his appointor   Director shall ipso facto cease to be an alternate Director
          for any reason ceases to be a Director.              if his appointor for any reason ceases to be a Director.
                                                                                                                                        2019 Annual Report           355
          Unless otherwise determined by the Directors,               Unless otherwise determined by the Directors, the quorum          To align with the functionality
          the quorum for executive committee meetings                 for executive committee meetings shall be three (3)               of the Board and other
          shall be three (3) members. Decisions made                  members. Decisions made by the executive committee                Board Committees of the
          by the executive committee will have to meet                will have to meet unanimous agreement to be carried               Bank whereby decisions
          unanimous agreement of all its members                      by a majority of votes of all its members present at              are carried by a majority
          present at its meetings.                                    its meetings. In the case of an equality of votes, the            of votes and in case of
                                                                      chairman of the executive committee meeting shall                 an equality of votes, the
                                                                      have a second or casting vote.                                    chairman of the executive
                                                                                                                                        committee shall have a
          .......                                                     .......                                                           second or casting vote.
          Notice of a meeting of Members shall be in writing          Notice of a meeting of Members or any document                    To enable the Bank to send
          and shall be given to the Members either in hard            required to be sent to Members shall be in writing                any documents required to
          copy, in Electronic Form, or partly in hard copy and        and shall be given to the Members either in hard copy,            be sent to Members of the
          partly in Electronic Form.                                  in Electronic Form, or partly in hard copy and partly in          Bank via Electronic Form,
                                                                      Electronic Form.                                                  in addition to notice of a
                                                                                                                                        meeting of Members which
          (a)	        In view of the above, a notice:                 (a)	      In view of the above, a notice or any document          is in line with the Main
                                                                                required to be sent to Members:                         Market Listing Requirements
                                                                                                                                        of Bursa Malaysia Securities
          	.......                                                    	.......                                                          Berhad.
          (b)	        Notice of a meeting of Members shall            (b)	      Notice of a meeting of Members or any document
                      not be validly given by the Company by                    required to be sent to Members shall not be
                      means of the Company’s website unless                     validly given by the Company by means of the
                      a notification to that effect is given in                 Company’s website unless a notification to that
                      accordance with this Article.                             effect is given in accordance with this Article.
          (c)	        The Company shall notify a Member               (c)	 The Company shall notify a Member of the
                      of the publication of the notice on the              publication of the notice of a meeting of Members
                      website and such notification shall be in            or document required to be sent to Members on
                      writing and shall be given in hard copy or           the website and such notification shall be in writing
                      Electronic Form stating:                             and shall be given in hard copy or Electronic Form
                                                                           stating, where applicable:
                      (i)	     that it concerns a meeting of
                               Members;                                         (i)	     that it concerns a meeting of Members;
                      (ii)	    the place, date and time of the                  (ii)	    the place, date and time of the meeting; and
                               meeting; and                                     (iii)	   whether the meeting is an annual general
                      (iii)	   whether the meeting is an annual                          meeting.
                               general meeting.
          (d)	        The notice shall be made available on the       (d)	      The notice of a meeting of Members shall be
                      website throughout the period beginning                   made available on the website throughout the
                      from the date of the notification referred to             period beginning from the date of the notification
                      in Article 151(c) until the conclusion of the             referred to in Article 151(c) until the conclusion of
                      meeting.                                                  the meeting.
The profiles of the Directors who are standing for re-election at the 37th Annual General Meeting are set out below.
Mr Kuah Hun Liang was appointed to the Alliance Bank Malaysia Berhad Board of Directors on 15 December 2011.
Mr Kuah holds a Bachelor of Science (Honours) degree in Applied Economics from the University of East London, United Kingdom.
	        He has over 30 years of experience in the financial services industry. He began his career at Public Bank in 1983, and thereafter joined Deutsche
         Bank AG (Deutsche Bank) in 1989 as Treasurer. He was promoted as Head of Global Markets when Deutsche Bank ventured into investment
         banking. In 2000, he was appointed as an Executive Director of Deutsche Bank (M) Berhad. In 2002, he was promoted to Managing Director and
         Chief Executive Officer, and held both positions until 2006.
	        Mr Kuah is the Chairman of Alliance Investment Bank Berhad. He also holds directorships in public companies listed on Bursa Malaysia namely,
         Rexit Berhad and MPHB Capital Berhad. In addition, he serves as a Director on the Board of Multi-Purpose Capital Holdings Berhad.
Mr Lee Ah Boon was appointed to the Alliance Bank Malaysia Berhad Board of Directors on 18 April 2012.
Mr Lee holds a Bachelor of Accounting (Honours) degree from the National University of Singapore.
	        He joined Citibank in 1990 and held various Consumer Banking roles in Singapore including that of Chief Financial Officer, Senior Operations
         Officer, Head of Credit Card business and Business Manager. In 2005, he started up Citibank’s Consumer Business in China and returned to
         Singapore as Regional Operations Head of Citibank. He then moved to Barclays Bank in early 2009 as its International Technology Head for the
         Global Retail and Consumer Bank Business.
	        In September 2010, Mr Lee left Barclays Bank and joined Fullerton Financial Holdings (International) Pte Ltd, a subsidiary of Temasek Holdings
         (Private) Limited, as its Chief Operating Officer. He remained for three years until his retirement in November 2013.
	        Mr Lee is currently an Advisor of Fullerton Financial Holdings (International) Pte Ltd. He also serves as a Director on the Board of Alliance
         Investment Bank Berhad.
Tan Sri Dato’ Ahmad Bin Mohd Don was appointed as Chairman of the Alliance Bank Malaysia Berhad Board of Directors on 1 February 2017.
	        Tan Sri Dato’ Ahmad is a summa cum laude graduate in Economics and Business from the Aberystwyth University, United Kingdom. He is also a
         Fellow of the Institute of Chartered Accountants in England and Wales, and a Member of the Malaysian Institute of Certified Public Accountants.
	        Tan Sri Dato’ Ahmad has extensive experience in finance and banking. His work experience covers various capacities with Pernas Securities Sdn
         Bhd, Permodalan Nasional Berhad, and Malayan Banking Berhad. He served as Group Managing Director and Chief Executive Officer of Malayan
         Banking Berhad from 1991 to 1994. Between May 1994 and August 1998, Tan Sri Dato’ Ahmad was the Governor of Bank Negara Malaysia.
	        Tan Sri Dato’ Ahmad is Chairman on the Board of Sunway REIT Management Sdn Bhd (manager of Sunway Real Estate Investment Trust listed on
         Bursa Malaysia) and a Director on the Board of United Malacca Berhad (listed on Bursa Malaysia).
                                                                                                                               2019 Annual Report   357
Ms Susan Yuen Su Min was appointed to the Alliance Bank Malaysia Berhad Board of Directors on 15 October 2018.
Ms Susan Yuen holds a Bachelor of Computer Science (Honours) degree from the University of London, United Kingdom.
	       Ms Susan Yuen has over 30 years of working experience in the banking industry. She has served in a number of banking establishments including
        Maybank and HSBC Malaysia. She was also previously attached to the National Bank of Abu Dhabi Malaysia Berhad (NBAD) where she was the
        Regional CEO Asia and Country CEO Malaysia from 2014 to 2018. Prior to joining NBAD, she served as CEO of ANZ Banking Group in Hong Kong
        from 2009 to 2014.
Ms Susan Yuen serves as an Independent Director on the Board of Chubb Insurance Malaysia Berhad.
Additional information of the Directors who are standing for re-election at the 37th Annual General Meeting:
(i) Directors’ interest in the securities of the Bank and its subsidiaries
None of the Directors have any interest in the securities of the Bank and its subsidiaries.
None of the Directors have any family relationship with other Directors and/or major shareholders of the Bank.
None of the Directors have any personal pecuniary interests which are in conflict with the Bank or its subsidiaries.
	       None of the Directors have been convicted of any offences within the past 5 years (other than traffic offences) nor have they been imposed any
        public sanction or penalty by the relevant regulatory bodies during the financial year ended 31 March 2019.
This page is intentionally left blank.
FORM OF PROXY                                                                                         CDS Account No.
                                                                                                    No. of Shares Held
of
NRIC No.
of
of
as my/our proxy/proxies to vote for me/us on my/our behalf at the 37th Annual General Meeting of the Bank to be held at Grand Ballroom, Level 2,
InterContinental Kuala Lumpur, 165 Jalan Ampang, 50450 Kuala Lumpur on Thursday, 25 July 2019 at 11.00 a.m. and at any adjournment thereof.
*	 Please indicate with an “X” on how you wish your vote to be cast. If no specific direction as to voting is given, the proxy will vote or abstain at
   his/her discretion.
Notes:
1.	 A Member entitled to attend, participate, speak and vote at the meeting is entitled to appoint a proxy or proxies to attend, participate, speak and vote in his/her stead. A proxy may
    but need not be a Member of the Bank.
2.	 To be valid, the duly completed Form of Proxy and the power of attorney or other authority, if any, under which it is signed or a notarially certified copy of that power or authority must
    be deposited at the registered office of the Bank at 3rd Floor, Menara Multi-Purpose, Capital Square, No. 8, Jalan Munshi Abdullah, 50100 Kuala Lumpur, not less than forty-eight
    (48) hours before the time set for holding the meeting.
3.	 A Member who is an Exempt Authorised Nominee which holds ordinary shares in the Bank for multiple beneficial owners in one securities account (omnibus account), there is no limit
    to the number of proxies which the Exempt Authorised Nominee may appoint in respect of each omnibus account it holds.
4.	 A Member other than an Exempt Authorised Nominee shall be entitled to appoint not more than two (2) proxies to attend, participate, speak and vote at the same meeting.
5.	 Where a Member appoints more than one (1) proxy, the appointment shall be invalid unless he/she specifies the proportions of his/her shareholdings to be represented by each proxy.
6.	 If the appointor is a corporation, the Form of Proxy must be executed under its common seal or under the hand of an officer or attorney duly authorised.
7.	 A shareholder whose name appears in the General Meeting Record of Depositors as at 18 July 2019 shall be regarded as a Member entitled to attend, participate, speak and vote at
    the meeting or appoint a proxy or proxies to attend, participate, speak and vote in his/her stead.
8.	 By submitting the duly executed Form of Proxy, the Member and his/her proxy consent to the Bank (and/or its agents/service providers) collecting, using and disclosing the personal
    data therein in accordance with the Personal Data Protection Act 2010 for the purposes of this Annual General Meeting and any adjournment thereof.
fold this flap for sealing
Affix Stamp
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