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MIS Case Study Week 2

This case study describes how various businesses have used productivity apps on mobile digital devices like the iPhone and iPad to improve operational efficiency and decision making. Apps discussed include calendar, email, contact management, monitoring and analytics apps, and inventory management apps. Businesses solved problems like increasing communication between employees, monitoring performance and sales, managing attendance, and responding quicker to customer requests. The case study also discusses how industries like retail, services, law enforcement, and financial advising benefit from equipping employees with mobile devices and how devices like the iPhone have changed industries by allowing new ways to interact with customers and suppliers that decrease in-person interactions.

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Sanzida Rahman Asha
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74 views2 pages

MIS Case Study Week 2

This case study describes how various businesses have used productivity apps on mobile digital devices like the iPhone and iPad to improve operational efficiency and decision making. Apps discussed include calendar, email, contact management, monitoring and analytics apps, and inventory management apps. Businesses solved problems like increasing communication between employees, monitoring performance and sales, managing attendance, and responding quicker to customer requests. The case study also discusses how industries like retail, services, law enforcement, and financial advising benefit from equipping employees with mobile devices and how devices like the iPhone have changed industries by allowing new ways to interact with customers and suppliers that decrease in-person interactions.

Uploaded by

Sanzida Rahman Asha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CASE STUDY

(1) What kind of applications are described here? What business


functions do they support? How do they improve operational
efficiency and decision making?

Ans: The type of applications being described here is productivity apps


that included calendar, email, contact management, monitoring and
analytical apps, inventory management , and applications for document
and presentation customization. Some of the apps where discussed
included the Transformer Monitoring, which helps manage gas turbine
inventory and analystics, which monitored sales and performance.

(2) using Identify the problems that business in this case study solved
by mobile digital device.

Abs: Some of the problems that the business in this case study solved by
using mobile digital devices included increase communication process
between employees, increase productivity by monitoring performances
and sales, prevent attendence issues with the calendar app and ability to
respond to customer requests in time.

(3) What kind of businesses are most likely to benefit from


equipmenting their employees with mobile digital device such as
iPhone and iPad.

Ans: All businesses kinds could benefits from equiping their employees
with mobile data device, some include retail, service, law officials, and
financial advising companies. On the other hand some shops , big
coffeehouses, restaurants, supermalls, warehouse ete.

(4) One company deploying iPhone has said, the iPhone is not a game
changer , its an industry changers. Its changes the way that you can
interact with your customer and with your suppliers. Discuss the
implications of this statement.

Ans: Mobile digital services like the iPhone have changed the way you
interact with your customer base , it has made it more convenience to
conduct business at any time of the day but has also decreased the face to
face business interactions that occured prior to the deployment of mobile
digital devices.

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