Service

Workshop Manual
Crafter 2006 ➤
General body repairs, interior
Edition 12.2014

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Service Department. Technical Information

 Service
List of Workshop Manual Repair Groups

Repair Group
00 - Technical data
68 - Interior equipment
69 - Passenger protection
70 - Trim, insulation
72 - Seat frames
74 - Seat - padding, covers

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Technical information should always be available to the foremen and mechanics, because their
careful and constant adherence to the instructions is essential to ensure vehicle road-worthiness and
safety. In addition, the normal basic safety precautions for working on motor vehicles must, as a
matter of course, be observed.

All rights reserved.

No reproduction without prior agreement from publisher.

Copyright © 2015 Volkswagen AG, Wolfsburg K0059030920

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Contents

00 - Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1 Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Safety measures when working with pyrotechnic components . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Storage, transportation and disposal of airbag, belt tensioner and battery isolator units
(pyrotechnic components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Additional safety regulations for side airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.4 Additional safety instructions for curtain airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.5 Safety regulations for crashkssensors (pressure sensors) for front side airbags . . . . . . . . . . 5
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1.9 Safety instructions for airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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1.10 Checking seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

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1.11 Checking belt webbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
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1.12 Checking inertia reel (locking mechanism) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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1.13 Visually inspecting belt buckle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

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1.14 Checking operation of belt buckle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

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1.15 Checking belt guide fittings and latch plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
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1.16 Checking securing parts and anchorage points after an accident . . . . . . . . . . . . . . . . . . . . 10
1.17 Checking child seat anchors after an accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.18 Safety instructions for automatic anti-dazzle interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 11

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2 Repair instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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2.1 Contact corrosion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2 Routing and securing wires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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68 - Interior equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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1 Compartments, covers and trims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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1.1 Removing and installing glove compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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1.2 Removing and installing button for glove compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

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1.3 Removing and installing lower airbag unit cover on front passenger side . . . . . . . . . . . . . . 16
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1.4 Removing and installing outer vent trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1.5 Removing and installing centre vent trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1.6 Removing and installing dash panel centre trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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1.7 Removing and installing dash panel compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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1.8 Removing and installing centre dash panel compartment . . . . . . . . . . . . . . . . . . . . . . . . . . 25

1.9 Removing and installing outer loudspeaker trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.10 Removing and installing windscreen vent trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
1.11 Removing and installing fuse box cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
1.12 Removing and installing roof gallery storage compartment . . . . . . . . . . . . . . . . . . . . . . . . 28
1.13 Removing and installing roof console and spectacles holder . . . . . . . . . . . . . . . . . . . . . . . . 30
2 Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.1 Assembly overview - sun visor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.2 Removing and installing grab handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.3 Removing and installing sun visor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3 Step insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.1 Assembly overview - front step insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.2 Assembly overview - sliding door step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.3 Assembly overview - Sliding door step seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.4 Removing and installing front step insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.5 Removing and installing sliding door step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.1 Assembly overview - manual anti-dazzle interior mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Contents i
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4.2 Assembly overview - interior mirror with rain and light sensor G397 . . . . . . . . . . . . . . . . . 46

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4.3 Removing and installing manual anti-dazzle interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 47

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4.4 Repairing interior mirror retaining plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

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4.5 Removing and installing interior mirror with rain and light sensor G397 . . . . . . . . . . . . . . 49

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4.6 Rain and light sensor G397 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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69 - Passenger protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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1 Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
1.1 Installation location overview - front seat belts and anchorage points . . . . . . . . . . . . . . . . 57
1.2 Assembly overview - front three-point seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

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1.3 Assembly overview - rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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1.4 Removing and installing front belt inertia reel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

1.5 Removing and installing front belt height adjuster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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1.6 Removing and installing belt anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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1.7 Removing and installing front belt buckle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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1.8 Removing and installing belt inertia reel for double bench seat . . . . . . . . . . . . . . . . . . . . . . 65

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1.9 Removing and installing belt guide fitting for double bench seat . . . . . . . . . . . . . . . . . . . . 65

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1.10 Removing and installing outer belt buckle, double bench seat . . . . . . . . . . . . . . . . . . . . . . 66
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1.11 Removing and installing inner belt buckle, double bench seat . . . . . . . . . . . . . . . . . . . . . . 66
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1.12 Removing and installing outer belt anchor for double bench seat . . . . . . . . . . . . . . . . . . . . 68
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1.13 Removing and installing inner belt anchor for double bench seat . . . . . . . . . . . . . . . . . . . . 68
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2 Airbag system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2.1 Airbag system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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3 Airbag control unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

3.1 Assembly overview - airbag control unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
3.2 Removing and installing airbag control unit J234 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4 Driver's airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.1 Removing and installing airbag unit on driver side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.2 Removing and installing steering wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.3 Removing and installing return spring with slip ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
5 Front passenger side airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.1 Removing and installing airbag unit on front passenger side . . . . . . . . . . . . . . . . . . . . . . . . 80
6 Side airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
6.1 Removing and installing side airbags on driver and front passenger sides . . . . . . . . . . . . 83
7 Curtain airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
7.1 Removing and installing curtain airbag in front seat area . . . . . . . . . . . . . . . . . . . . . . . . . . 86
8 Airbag crash sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
8.1 Removing and installing front side airbag crash sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

70 - Trim, insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
1 Door trims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
1.1 Removing and installing front door trim, driver side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
1.2 Removing and installing luxury armrest in front door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
1.3 Removing and installing luxury armrest in front door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
1.4 Removing and installing rear right wing door trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
1.5 Removing and installing rear left wing door trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
1.6 Removing and installing cab door trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
1.7 Removing and installing sliding door trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
2 Dash panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
2.1 Removing and installing dash panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
2.2 Removing and installing foot well trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
2.3 Removing and installing lower dash panel trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
2.4 Removing and installing steering column trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
2.5 Removing and installing lower centre trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

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General body repairs, interior - Edition 12.2014

2.6 Removing and installing centre console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

2.7 Removing and installing dash panel insert trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
3 Removing and installing dash panel central tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
4 Interior trims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
4.1 Installation location overview - cab floor covering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
4.2 Installation location overview - passenger compartment floor covering . . . . . . . . . . . . . . . . 122
4.3 Installation location overview - partition panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
4.4 Assembly overview - B-pillar trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
4.5 Assembly overview - front floor plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
4.6 Removing and installing partition panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
4.7 Removing and installing A-pillar trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
4.8 Removing and installing A-pillar trim, vehicles with curtain airbag in cab . . . . . . . . . . . . . . 129
4.9 Removing and installing B-pillar trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
4.10 Removing and installing D-pillar trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
4.11 Removing and installing D-pillar trim, vehicles with electrically operated vent window . . . . 133
4.12 Removing and installing front side panel trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
4.13 Removing and installing rear side panel trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
4.14 Removing and installing rear side panel trim, panel van . . . . . . . . . . . . . . . . . . . . . . . . . . 139
4.15 Removing and installing side window trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
4.16 Removing and installing left floor covering in cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
4.17 Removing and installing right floor covering in cab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
4.18 Removing and installing front floor plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
5 Luggage compartment trims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
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72 - Seat frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

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1 Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

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1.1 Assembly overview - seat frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

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1.2 Assembly overview - suspension seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

h re
hole

1.3 Assembly overview - swivel seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

spec

1.4 Assembly overview - backrest frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

es, in part or in w

t to the co

1.5 Assembly overview - front double bench seat and seat padding . . . . . . . . . . . . . . . . . . . . 155
1.6 Assembly overview - backrest and seat padding for double cab . . . . . . . . . . . . . . . . . . . . 156
1.7 Removing and installing front seat with longitudinal adjustment . . . . . . . . . . . . . . . . . . . . 157
rrectness of i

1.8 Removing and installing front seat without longitudinal adjustment . . . . . . . . . . . . . . . . . . 159
l purpos

1.9 Seat frame trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

1.10 Removing and installing seat padding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
nform
ercia

1.11 Removing and installing front backrest frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

m

1.12 Armrest on backrest frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

a
com

tio

1.13 Removing and installing front double bench seat and seat padding . . . . . . . . . . . . . . . . . . 168
n in
r
te o

thi

1.14 Removing and installing front seat box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

s
iva

do

1.15 Removing and installing seat padding of front double bench seat . . . . . . . . . . . . . . . . . . . . 170
r
rp

cum
fo

1.16 Removing and installing front double backrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

en
ng

t.
yi Co
2 Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Cop py
t. rig
2.1 Assembly overview - seats in 1st row of passenger compartment . . . . . . . . . . . . . . . . . . . . 173
gh ht
pyri by
Vo
o
2.2 Assembly overview - seats in 2nd row of passenger compartment . . . . . . . . . . . . . . . . . . 174
c by lksw
cted agen
Prote
2.3 Removing and installing seats in 1st row of passenger compartment . . . . . . . . . . . . . . . . 174
AG.

2.4 Removing and installing armrest for bench seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

2.5 Removing and installing backrest cover of seat in 1st row of passenger compartment . . . . 177
2.6 Removing and installing backrest cover of seat in 2nd row of passenger compartment . . 178

74 - Seat - padding, covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Contents iii
 AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
Crafter 2006 ➤ orise nte
eo
h
General body repairs,
s a interior - Edition 12.2014
ut ra
c
s

ce
le
un

pt
1 Front seat covers and padding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

an
d
itte

y li
1.1 Assembly overview - front seat cover and padding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

rm

ab
pe

ility
1.2 Assembly overview - front backrest cover and padding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
ot

wit
, is n
1.3 Assembly overview - front double bench seat cover and padding . . . . . . . . . . . . . . . . . . . . 182

h re
hole

1.4 Assembly overview - front double backrest cover and padding . . . . . . . . . . . . . . . . . . . . . . 183

spec
1.5 Removing and installing front seat cover and padding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
es, in part or in w

t to the co
1.6 Removing and installing head restraint guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
1.7 Removing and installing backrest cover panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
1.8 Removing and installing front backrest cover and padding . . . . . . . . . . . . . . . . . . . . . . . . 187

rrectness of i
1.9 Removing and installing front backrest cover and padding, vehicles with side airbags . . . . 188
l purpos

1.10 Removing and installing front double bench seat cover and padding . . . . . . . . . . . . . . . . 190
1.11 Removing and installing front double backrest cover and padding . . . . . . . . . . . . . . . . . . 192

nform
ercia

1.12 Replacing front seat heater elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

m

a
2 Rear seat covers and padding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
com

tion in
2.1 Assembly overview - rear bench seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
r
te o

thi
2.2 Removing and installing rear backrest cover and padding . . . . . . . . . . . . . . . . . . . . . . . . . . 197

s
iva

do
2.3 Removing and installing rear bench seat cover and padding . . . . . . . . . . . . . . . . . . . . . . . . 199
r
rp

cum
fo

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t.
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Cop py
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pyri by
Vo
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Prote AG.

iv Contents
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

00 – Technical data
1 Safety information
(VRL007524; Edition 12.2014)
⇒ “1.1 Safety measures when working with pyrotechnic compo‐
nents”, page 1
⇒ “1.2 Storage, transportation and disposal of airbag, belt ten‐
sioner and battery isolator units (pyrotechnic components)”, page
3
⇒ “1.3 Additional safety regulations for side airbag”, page 3
⇒ “1.4 Additional safety instructions for curtain airbag”,
page 4
⇒ “1.5 Safety regulations for crash sensors (pressure sensors) for
front side airbags”, page 5
⇒ “1.6 Renewing pyrotechnic, electrical and mechanical compo‐
nents of the restraint system after an accident”, page 5
⇒ “1.7 Checking parts securing airbag after an accident”,
page 7
⇒ “1.8 Accident without airbag triggering”, page 7
⇒ “1.9 Safety instructions
genfor
AGairbag”,
. Volkswagpage
en AG 7
d wa oes
olks not
⇒ “1.10 Checking
d b seat belts”, page 8
yV gu
ara
e nte
ris
⇒ “1.11 Checking
ut
ho belt webbing”, page 8 eo
ra
a c
ss
⇒ “1.12 Checking inertia reel (locking mechanism)”, page 9
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le
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⇒ “1.13 Visually inspecting belt buckle”, page 10

d
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⇒ “1.14 Checking operation of belt buckle”, page 10

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⇒ “1.15 Checking belt guide fittings and latch plates”, page 10

is n

h re
ole,

⇒ “1.16 Checking securing parts and anchorage points after an

spec
urposes, in part or in wh

accident”, page 10
t to the co

⇒ “1.17 Checking child seat anchors after an accident”,

page 11
rrectne

1.1 Safety measures when working with py‐

rotechnic components
ss o
cial p

f inform
mer

Note
atio
om

n
c

The following are pyrotechnic components:

i
or

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♦ Airbag units
p

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♦ Belt tensioner
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♦ Belt force limiters (depending on vehicle equipment level)
opyri
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♦ Battery isolation elements (depending on vehicle equipment
by
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Prote
level)
AG.

General
♦ Testing, removing, installing and repair work may only be per‐
formed by qualified personnel.
♦ There are no replacement intervals for airbag units.

1. Safety information 1
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Under no circumstances should checks be carried out with a

test lamp, voltmeter or ohmmeter.
♦ Pyrotechnic components may only be checked in installed
state and with vehicle diagnosis, testing and information sys‐
tems approved by the manufacturer.
♦ When working on pyrotechnic components and airbag control
unit - J234- , battery earth strap must be disconnected with
ignition switched ON. Then cover negative terminal.
♦ A waiting time of 10 seconds is necessary after disconnecting
the battery.
♦ The battery must be connected with the ignition SWITCHED
ON. When doing this, there should be no-one inside the vehi‐
cle. Exception: Vehicles with battery inside passenger com‐
partment. In this case do not stay anywhere near the effective
range of the airbags and seat belts.
♦ If the ignition has not yet been switched on after the battery
has been reconnected – warning lamps in dash panel insert
are off – keep your head and arms away from the steering
wheel and, if fitted, from the knee-airbag (i.e. away from the
operating range of the airbags and seat belts) when switching
on the ignition for the first time.
♦ Observe required procedures after connecting battery ⇒ Elec‐
trical system; Rep. gr. 27 ; Battery; Disconnecting
agen and con‐
AG. Volkswagen AG d
oes
necting battery . olksw not
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ed nte
♦ Before handling pyrotechnic components
tho
ris of the restraint sys‐ e or
tem, for example before separating
s au an electrical connection, ac
the mechanic must electrostatically
s
discharge himself/herself.
ce
le

Electrostatic discharge is achieved by touching earthed met‐

un

pt
an
d

allic parts, such as the door striker plate.

itte

y li
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♦ Wash hands after coming into contact with triggered pyrotech‐ ab

pe

ility
ot

nic components of restraint system. wit

, is n

h re
♦ Pyrotechnic components must not be opened or repaired; al‐
hole

spec
ways use new parts (risk of injury).
es, in part or in w

t to the co

♦ Pyrotechnic components that have been dropped onto a hard

surface or show signs of damage must not be installed in a
vehicle.
rrectness of i

♦ Pyrotechnic components must be installed immediately after

l purpos

they have been removed from their packaging.

♦ If work is interrupted, the pyrotechnic component must be
nform
ercia

stored back in its packaging.

m

♦ Leaving the pyrotechnic component unattended is prohibited.

com

tion in
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♦ When connecting restraint system pyrotechnic components,

te o

thi

only the person carrying out the work may be inside the vehi‐
s
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cle.
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♦ Pyrotechnic components must not come into contact with

n

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grease, cleaning solution or similar. C py
t. rig
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♦ The airbag unit must be renewed if any contamination such as
p by
co Vo
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oil, grease, paint or solvent penetrates the fabric. Prote
cted AG.
agen

♦ Pyrotechnic components must not be subjected to tempera‐

tures above 100°C even for short periods.
Special instructions for driver and front passenger airbags
♦ Removed driver and front passenger airbag units must be
stored with padded side upwards.
It is essential to carry out work in the following sequence when
renewing airbag units:

2 Rep. gr.00 - Technical data

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1- Remove old airbag unit and place to one side with padded
side upwards.
2- Remove new airbag unit from transport packaging and place
to one side with padded side upwards.
3- Immediately place old airbag unit in transport packaging.
4- Install new airbag unit in vehicle. AG. Volkswagen AG d
agen oes
lksw not
Special instructions for belt tensioners
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♦ Belt tensioner units must
ut
h be handled with extreme caution
or eo
during removal andssinstallation. If handled incorrectly, there is
a ra
c
a high risk of injury and damage in relation to the belt tensioner

ce
e
nl

units.

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du

an
itte

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♦ Belt tensioner units which are mechanically damaged (dents,
erm

ab
fractures) always must be renewed.

ility
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wit
, is n

♦ Never point open end of belt tensioner at another person.

h re
hole

spec
♦ When connecting the belt tensioner unit, all mechanical parts
es, in part or in w

(including those of the 3-point seat belt) must be properly at‐

t to the co
tached. If connection of the belt tensioner unit is hindered due
to tight conditions, the belt strap must be rolled up completely
before connecting. In this case there is no heightened risk of

rrectness of i
safety as long as the additional safety instructions are heeded.
Essentially this is aimed at battery disconnection and electro‐
l purpos

static discharge of the fitter prior to connection of the belt

tensioner unit.

nform
ercia

♦ Depending on the crash intensity, it is possible that the belt

m

tensioner was triggered but the belt force limiter did NOT ig‐

at
om

io
nite. These parts are to be treated as unignited components!

n
c

in t
or

his
e

1.2 Storage, transportation and disposal of

at

do
priv

airbag, belt tensioner and battery isola‐

um
for

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tor units (pyrotechnic components)

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♦ Storage must comply with the relevant national legislation.
rig ht
py by
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cted
♦ Transportation is subject to national and international regula‐
agen
Prote AG.
tions that govern packaging, marking, labelling and freight
documentation in detail.
♦ Untriggered pyrotechnic components must be disposed of
correctly in the original packaging in accordance with national
legislation. Contact your importer if in any doubt.
♦ Only completely ignited pyrotechnic components may be dis‐
posed of through the commercial waste system.

WARNING

♦ This does not apply to belt tensioners which are operated

by a Wankel type pump. Those must be disposed of like
pyrotechnic components which were not triggered (e.g.
airbags, seat belts, pyrotechnic battery isolators).
♦ Reason: On belt tensioners which are operated by a Wan‐
kel type pump it is not possible to verify, using workshop
means, if all igniters have been triggered.

1.3 Additional safety regulations for side air‐

bag
♦ The use of genuine seat covers is recommended.

1. Safety information 3
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Under no circumstances may seat covers be fitted which have

not been specifically approved for use on Volkswagen seats
with side airbags.
♦ The foam padding in the seat backrest must not be cut away
in the vicinity of the side airbag.
♦ When installing, make sure the seam for the side airbag is
straight.
♦ All cushion clips (metal and plastic clips) must be renewed.
♦ The use of genuine padding clips is recommended.
♦ When installing, all cushion clips must be fitted in the same
positions as the original ones.
♦ If the seat cover fabric is damaged (tears, burn marks, etc.) in
the vicinity of the side airbag, the cover must always be re‐
placed for safety reasons, as otherwise the side airbag will not
inflate properly.
♦ Repairs may not be carried out on the backrest cover in the
area of the side airbag (because of the special thread and
precisely defined seam).
♦ Always renew the backrest cushion after the side airbags have
been triggered.
♦ All damaged components must be renewed after an accident.
The original airbag unit can still be used if no signs of damage
are found.
♦ If side airbag units are renewed, the sticker for the airbag
number must be removed from the new side airbag unit and
stuck over the old sticker on the seat pan. AG. Volkswagen AG d
agen oes
ksw
♦ Never poke upholstery needles or any other sharp objects by Vol not
gu
ara
through the seat cover fabric in the vicinity of the airbag,
rise
d seat nte
occupied sensor, front passenger side - G128- and ut the seat
ho eo
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occupied sensor mat. ss a c

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nl

1.4 Additional safety instructions for curtain

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airbag
erm

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ility
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♦ Inspect trims for damage prior to installing them.

wit
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♦ Repair work on trims is not permissible (upper A-pillar trim, B-
hole

spec
pillar trim, C-pillar trim and D-pillar trim).
es, in part or in w

t to the co

♦ Ensure proper seating of trims when installing them.

♦ When performing repair work behind the curtain airbag, al‐
rrectness of i

ways remove the entire module.

l purpos

♦ To prevent any potential damage during removal and instal‐

lation, curtain airbags must be handled with extreme caution.
nf
ercia

♦ Place removed curtain airbag modules in packaging or on a

or

clean, flat surface on a cover.

m
m

atio
m

♦ After bodywork repairs in vicinity of curtain airbag, check body

o

n in
or c

for weld spray droplets, deformations and areas of chafing

thi
te

(compare with opposite side if necessary).

sd
iva

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cu

♦ Until the gas generator is screwed in place, always hold it

o

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f

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firmly by hand when handling (transportation, removal and in‐

t.
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stallation, etc.). C py
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♦ Never twist, kink, throw, shake, pull, hang, squeeze, press, cop Vo
by lksw
pinch or clamp any curtain airbag modules. cted agen
Prote AG.

♦ Folding is acceptable as long as no damage is caused (in par‐

ticular to the protective sleeve).

4 Rep. gr.00 - Technical data

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.5 Safety regulations for crash sensors

(pressure sensors) for front side airbags
The side airbag crash sensors respond to changes in pressure
and must therefore be treated with particular caution. Please note
and comply with the following:
♦ The correct installation position is vitally important: only install
in the specified location in the door.
♦ Protect the crash sensor against mechanical shocks and im‐
pacts: any crash sensors which have been dropped must no
longer be used. Remove the crash sensor when carrying out
work on the door bodywork.
♦ The crash sensor is matched to the volume of air inside the
door: deformation of the door, resulting in a reduction in the
air space in the door, impairs the function of the crash sensor.
♦ Avoid any major soiling of the crash sensor: do not use com‐
pressed air in the vicinity of the crash sensor. Protect the crash
sensor against filings or bore chips (example, during retrofit‐
ting of door speakers). Do not use cavity sealants or spray oil
in the vicinity of the crash sensor.
♦ Protect against heat/cold: avoid heat effects, for example dur‐
AG. Volkswagen AG d
ing spray painting or kswother
agen bodyshop operations.
oes
not
The crash
l
sensors must not by Vobe exposed to temperatures below
gua -40°C
(for example
ris in non-air-conditioned aircraft holds). nte
ed ra
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♦ The crash
ss
a sensor must be protected against humidity during
ra
c
storage and installation.
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an
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For the crash sensor to function properly, it is vital to ensure that

itte

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the door forms an effective seal after being fitted. Please note and
rm

ab
pe

comply with the following:

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ot

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♦ All components (e.g. cover, speakers, door trim) must be cor‐

h re
hole

rectly fitted.
spec
es, in part or in w

♦ The door trim retaining clips seal the system. If necessary, re‐
t to the co

new the retaining clips.

1.6 Renewing pyrotechnic, electrical and

rrectness of i

mechanical components of the restraint

l purpos

system after an accident

nform
ercia

Special tools and workshop equipment required

m

♦ Vehicle diagnostic tester

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tion in
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Note
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♦ The airbag control unit can be used for up to 2 side airbag and/
en
ng

t.
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or belt tensioner deployments with the airbag generation 8.*
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♦ The airbag control unit can be used for up to 2 deployments
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of side airbag/driver airbag/front passenger airbag and/or belt
Prote AG.

tensioner with the airbag generation 9.*, 10.* and 8.R.

♦ After the third deployment, the error message “Control unit
faulty” is displayed.

The airbag control unit must be renewed:

♦ In the event of a driver/front passenger airbag deployment
“though not for airbag generation 9.*, 10.* and 8.R ”
⇒ page 5

1. Safety information 5
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ After 3 deployments of side airbag/driver airbag/front passen‐

ger airbag and/or belt tensioner
♦ In the event of damage to the housing
♦ In the event of a deformation to the tunnel within a 200 mm
radius of the control unit
Always renew the following:
♦ All triggered airbag units.
If front passenger airbag was triggered, also renew:
♦ Dash panel
♦ Supports for front passenger airbag unit which have been bent
out of shape (must not be bent back into shape)
♦ All sensors for front airbag at front end
♦ Remaining sensors for lateral acceleration in event of defor‐
mation of attachment points in vicinity of sensors AG. Volkswagen AG d
agen oes
If driver airbag was triggered, also renew: olksw not
byV gu
ara
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nte
♦ Return spring with slip ring horis
eo
aut ra
♦ All sensors for front airbag at front end ss c

ce
e
nl

pt
♦ Remaining sensors for lateral acceleration in event of defor‐
du

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mation of attachment points in vicinity of sensors

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erm

ab
ility
If side airbag(s) were triggered, also renew:
ot p

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♦ Pressure sensors on the triggered side

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hole

spec
♦ Lateral acceleration sensors on the side affected
es, in part or in w

t to the co
♦ Seat cover
♦ Padding

rrectness of i
♦ In case of foldable backrest: side cushion (if fitted)
l purpos

♦ Remaining sensors for lateral acceleration in event of defor‐

mation of attachment points in vicinity of sensors

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o
Additionally:

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m

atio
m

♦ All belt inertia reels with triggered belt tensioners

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or c

♦ All belt inertia reels with triggered belt tensioners thi

te

sd
iva

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♦ Belt buckles for all belt inertia reels with triggered belt ten‐
rp

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sioners and seat belt engaged

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ng

t.
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♦ Belt height adjuster (mechanical and electrical) for all belt in‐
C py
ht. rig
ertia reels with triggered belt tensioners and seat belt engaged rig ht
py by
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– If you suspect that belt tensioners or belt force limiters have
cted agen
Prote AG.
been triggered, connect a vehicle diagnostic tester .
– Under “15 - Airbag” in »Guided Fault Finding« check whether
there is a crash entry logged for the airbag control unit.
– At the same time check whether the “Resistance too high” fault
is also logged for belt tensioners and/or belt force limiters.
Triggered belt tensioners and/or belt force limiters have to
meet both conditions. “Prerequisite: The airbag control unit
has not yet been renewed”.

6 Rep. gr.00 - Technical data

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

♦ The “Resistance too high” fault can also be logged in the event
of a cable break. Under normal circumstances, no crash entry
is then logged.
♦ Depending on the crash intensity, it is possible that the belt
tensioner was triggered but »NOT« the belt force limiter. In
that case, note the instructions for the disposal of pyrotechnic
components ⇒ page 3 .
♦ In addition, note the section: Checking seat belts
⇒ page 8 .

– If parts of the belt system are removed because of an accident,

the belt system bolts must be renewed.
– In addition, the following must also be replaced if necessary
(visual check): all damaged components.
– After renewing the airbag units or the control unit, affix stickers
(only tear-off strips) to the registration card and return the reg‐
istration card to the responsible Sales Centre or to the Importer
for registration. AG. Volkswagen
agen AG do
ksw es n
1.7 Checking parts securing airbag after an ed
by Vol ot g
ua
ran
accident thoris tee
or
au ac
ss
All damaged securing parts must always be renewed. It is not

ce
e
nl

permissible to bend the components back into shape or »make

pt
du

an
them fit«.
itte

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erm

ab
The following components must be checked after the relevant

ility
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airbag has been triggered.

wit
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If front passenger airbag was triggered:
hole

spec
es, in part or in w

♦ Central tube for dash panel; it must be possible to install the

t to the co
supports for the front passenger airbag and front passenger
airbag unit tension-free. Otherwise the central tube must also
be renewed.

rrectness of i
♦ Check the glove compartment for damage. Renew it if dam‐
l purpos

aged.
If driver airbag was triggered:
nf
ercia

or

♦ Steering wheel: remove the steering wheel and place on a flat

m
m

atio

surface together with the steering collar. The full face of the
om

steering collar must be in contact with the flat surface. Other‐

n in
or c

wise the steering wheel must be renewed.

thi
te

sd
iva

♦ Check steering wheel for smoke residues. If any smoke resi‐

r
rp

cu
o

dues are found, the steering wheel must be renewed.

f

en
ng

t.
yi Co
op
1.8 Accident without airbag triggering
C py
t. rig
gh ht
pyri by
Vo
♦ If airbag warning lamp - K75- does not indicate a fault, there
co lksw
by
cted agen
is no requirement to renew pyrotechnic components. The seat Prote AG.
belts should be checked separately.

1.9 Safety instructions for airbag

WARNING

♦ Removed driver and front passenger airbag units must be

stored with padded side upwards.

1. Safety information 7
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.10 Checking seat belts

WARNING
AG. Volkswagen AG d
agen oes
lksw not
The seat belt system must be inspected systematically by V after
o gu
ara
every accident! If damage is determined at any of risthe
e points to
d
nte
be checked, customer must be informed regarding
o
auth necessity eo
ra
of changing belts. ss c

ce
le
un

pt
an
d
itte

y li
Check points:
rm

ab
pe

ility
♦ Checking belt webbing
ot

wit
, is n

h re
♦ Checking inertia reel (locking mechanism)
hole

spec
♦ Visually inspecting belt buckle
es, in part or in w

t to the co
♦ Checking operation of belt buckle
♦ Checking belt guide fittings and latch plates

rrectness of i
♦ Checking securing parts and anchorage points
l purpos

1.11 Checking belt webbing

nform
ercia

Procedure
m

a
com

t
– Pull belt completely out of inertia reel or lap belt adjustment

ion in
plate.
r
te o

thi
s
iva

– Check belt webbing for soiling, and if necessary wash with a

do
r
rp

c
mild soapy solution ⇒ Owner's Manual .

um
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

8 Rep. gr.00 - Technical data

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

• If either of the types of damage illustrated below (1 and 2) are

determined on accident vehicle, renew seat belt complete with
belt buckle.
• If damage as illustrated under points 1, 2, 3 and/or 4 is deter‐
mined on a vehicle which has not been involved in an accident,
it is sufficient to renew damaged belt only.
• 1 - Belt webbing cut, torn or chafed.
• 2 - Torn webbing loops on belt edge.
• 3 - Burns caused by cigarettes or similar.
• 4 - One edge of belt deformed or wavy.

1.12 Checking inertia reel (locking mecha‐

nism)
The inertia reel has two locking functions.
♦ The first locking function is triggered by the belt being jerked
out of the reel (belt extension acceleration).
Test 1 n AG. Volkswagen AG do
lkswage es n
o ot g
yV
– Pull beltseout
d of inertia reel with firm jerk.
b ua
ran
ir tee
ho
• Willaunot lock - renew seat belt complete with buckle.or ac
t
ss
• If difficulties are experienced when belt is extended or retrac‐
ce
e
nl

pt
du

ted, first check whether position of inertia reel has been al‐
an
itte

y li

tered.
erm

ab
ility
ot p

• The second locking function is triggered by a change in vehicle

wit

speed (vehicle-dependent locking function).

, is n

h re
hole

Test 2
spec
es, in part or in w

t to the co

WARNING
rrectness of i

For safety reasons, the road test should be carried out on a

traffic-free stretch to ensure that other road users are not en‐
l purpos

dangered.
nform
ercia

– Put on seat belt.

m

at
om

– Accelerate vehicle to 20 km/h and then carry out emergency

on
c

in t

braking with foot brake.

or

his
ate

• If seat belt is not locked by locking mechanism during braking

do
priv

procedure, renew seat belt complete with buckle.

um
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

1. Safety information 9
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.13 Visually inspecting belt buckle

– Inspect belt buckle for cracks and chips.
• If damage is determined, renew seat belt complete with belt
buckle.

1.14 Checking operation of belt buckle

Checking belt buckle
– Push latch plate into belt buckle until it engages audibly. Check
whether locking mechanism is properly engaged by pulling
firmly on belt webbing.
• If latch plate fails even once to engage properly in belt buckle
during at least 5 tests, renew seat belt complete AGwith
. Volkbelt
swagen AG
buckle. agen does
o lksw not
V gu
by ara
Checking release mechanism ed nte
oris eo
th
– Release seat belt by pressing au ra
ss button on belt buckle with finger c
pressure. When belt is slack, latch plate must spring out of belt

ce
le
un

pt
buckle on its own.

an
d
itte

y li
• Carry out test at least 5 times. If latch plate fails even once to
rm

ab
pe

ility
spring out of buckle, renew seat belt complete with belt buckle.
ot

wit
, is n

h re
hole

WARNING

spec
es, in part or in w

t to the co
Under no circumstances whatsoever may lubricant be used to
eliminate noise or stiffness in belt buckle buttons.

rrectness of i
1.15 Checking belt guide fittings and latch
l purpos

plates nform
ercia

Plastic-coated fittings show fine, parallel scoring after stress on

m

belt system (when belt was fastened during accident). (On the
a
com

tio

other hand, wear caused by frequent belt use can be recognized

n in
r

by smooth wear, free of lines.)

te o

thi
s
iva

do

– Inspect for deformation, fracturing and cracks in plastic.

r
rp

cum
fo

• If scoring and/or damage is determined, renew seat belt com‐

en
ng

t.
yi Co
plete with belt latch. . Cop py
rig
ht ht
rig
1.16 Checking securing parts and anchorage py by
co Vo
by lksw
points after an accident
cted agen
Prote AG.

♦ Latch plate deformed (stretched)

♦ Height adjustment does not function.
♦ Anchorage points (seat, pillars, vehicle floor) distorted or
thread damaged.
• If damage is determined on these parts, renew seat belt com‐
plete with belt buckle.
• If parts of the belt system are removed because of an accident,
the belt system securing bolts must be renewed.
• Renew anchorage points.

10 Rep. gr.00 - Technical data

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

In the case of damage resulting not from an accident but, for ex‐
ample, from wear, only the part which is actually damaged need
be renewed.

1.17 Checking childAGseat anchors after an ac‐

. Volkswagen AG
cidenty Volkswagen does
not
g
b ua
ed ran
Points to check
ho
ris tee
t or
au a
♦ Child seat
ss anchors must be checked for damage and defor‐c
mation after an accident.

ce
e
nl

pt
du

an
itte

♦ Child seat anchors welded to the bodywork or the seats/backr‐

y li
erm

ab
ests or bolted in place may not be repaired or straightened.

ility
ot p

♦ Child seat anchors bolted to the bodywork or the seats/backr‐

wit
, is n

h re
ests must be renewed in the event of damage or deformation.
hole

spec
♦ Child seat anchor securing bolts must be renewed if the brack‐
es, in part or in w

et is damaged.

t to the co
1.18 Safety instructions for automatic anti-

rrectness of i
dazzle interior mirror
l purpos

WARNING
nf
ercia

or
♦ The mirror glass is made of several layers and contains
m
m

atio

an electrolyte to achieve the anti-dazzle functionality. Be‐

om

n in

ware of liquid electrolyte which runs out of a broken mirror

or c

glass.
thi
te

sd
iva

♦ The liquid electrolyte can irritate skin, eyes and respiratory

r
rp

cu
o

organs.
f

en
ng

t.
yi Co
op
♦ If liquid electrolyte got into your eyes or onto the skin, wash C py
t. rig
it immediately with plenty of water. If the irritation contin‐
gh ht
yri by
ues, seek advice from a doctor immediately.
cop Vo
by lksw
cted agen
Prote AG.

Caution

If liquid electrolyte which ran out of a broken mirror glass comes

in contact with plastic surfaces, the surfaces will be damaged.
Wipe off spilled electrolyte immediately using clear water and
a sponge.

1. Safety information 11
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2 Repair instructions
⇒ “2.1 Contact corrosion”, page 12
⇒ “2.2 Routing and securing wires”, page 12

2.1 Contact corrosion

Contact corrosion can occur if unsuitable fastening elements
(screws, bolts, nuts, washers) are used.
For this reason, only connecting elements with a special surface
coating have been fitted.
In addition, rubber, plastic and adhesives are made of non-con‐
ductive materials.
In case of doubt about the reusability of parts renew them ⇒
Electronic Parts Catalogue .
Observe the following:
♦ We recommend the use of genuine parts only, since only gen‐
uine parts are approved and aluminium compatible.
n AG. Volkswagen AG do
♦ We recommend the use of VW accessories.
olks
wage es n
ot g
V
by ua
♦ Damage due to contactrisecorrosion
d is not covered by the war‐ rante
ranty. ut
ho eo
ra
a c
ss
2.2 Routing and securing wires
ce
le
un

pt
an
d
itte

If hydraulic, pneumatic or electrical lines are disconnected or re‐

y li
erm

ab

moved and installed, make corresponding drawings or photos.

ility
ot p

This guarantees installation in the original position.

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

12 Rep. gr.00 - Technical data

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

68 – Interior equipment
1 Compartments, covers and trims
⇒ “1.1 Removing and installing glove compartment”, page 13
⇒ “1.2 Removing and installing button for glove compartment”,
page 15
⇒ “1.3 Removing and installing lower airbag unit cover on front
passenger side”, page 16
⇒ “1.4 Removing and installing outer vent trim”, page 18
⇒ “1.5 Removing and installing centre vent trim”, page 20
⇒ “1.6 Removing and installing dash panel centre trim”,
page 22 wage
n AG. Volkswagen AG do
e ks s no
Vol t gu
⇒ “1.7 Removing and installing dash panel compartment”,
ed
by ara
page 23 horis nte
eo
t
au ra
⇒ “1.8 Removing and installing centre dash
ss panel compartment”, c
page 25

ce
le
un

pt
an
d
itte

⇒ “1.9 Removing and installing outer loudspeaker trim”,

y li
erm

ab
page 25

ility
ot p

wit
⇒ “1.10 Removing and installing windscreen vent trim”,
is n

h re
page 26
ole,

spec
urposes, in part or in wh

⇒ “1.11 Removing and installing fuse box cover”, page 28

t to the co
⇒ “1.12 Removing and installing roof gallery storage compart‐
ment”, page 28

rrectne
⇒ “1.13 Removing and installing roof console and spectacles
holder”, page 30

ss
1.1 Removing and installing glove compart‐

o
cial p

f in
ment

form
mer

atio
m

Special tools and workshop equipment required

o

n
c

i
or

n
♦ Torque wrench - V.A.G 1783-
thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

1. Compartments, covers and trims 13

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
lkswage es n
o ot g
byV ua
d ran
ir se tee
tho
u or
a ac
ss
ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

Removing
h re
hole

spec

– Push right and left stops -arrows- for glove compartment -1-
es, in part or in w

backwards, and fold glove compartment -1- downwards.

t to the co

– Remove bolts -2-.

– Remove glove compartment -1- from dash panel.
rrectness of i

Installing
l purpos

Install in reverse order, but note the following:

nf
ercia

orm
m

Note
atio
om

n in
or c

Before installing, check speed nuts and retaining clips for damage and renew if necessary.
thi
te

sd
iva

o
r
rp

cu

Specified torques
o

m
f

en
ng

t.
yi Co
op
Component Specified torques
C py
t. rig
gh ht
yri
Glove compartment 2.0 Nm
p by
co Vo
by lksw
cted agen
Prote AG.

14 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.2 Removing and installing button for glove

compartment
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1783-

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c
ce
le
un

pt
an
d
itte

y li
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

Removing
– Fold glove compartment -1- downwards as far as possible.

1. Compartments, covers and trims 15

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Unscrew bolts -3- and remove button -2- from glove compart‐
ment -1-.
Installing
Install in reverse order, but note the following: n AG. Volkswagen AG do
lkswage es n
Specified torques byV
o ot g
ua
d ran
ir se tee
Component uSpecified
tho
torques or
a ac
ss
Button 1.5 Nm

ce
e
nl

pt
du

an
1.3 Removing and installing lower airbag
itte

y li
erm

ab
unit cover on front passenger side

ility
ot p

wit
, is n

Special tools and workshop equipment required

h re
hole

spec
♦ Torque wrench - V.A.G 1783-
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

16 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
ho eo
aut ra
ss c

ce
le
un

pt
an
d
itte

y li
rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

Removing
– Switch off ignition and all electrical consumers, and remove
ignition key.
– Remove glove compartment ⇒ page 13 .
– Remove screws -arrows- and fold lower airbag unit cover on
front passenger side -1- downwards.
– Disconnect connector -3- from glove compartment light -2- ⇒
Electrical system; Rep. gr. 96 ; Lights and switches in dash
panel; Removing and installing glove compartment light .
Installing
Install in reverse order, but note the following:

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

– Reconnect connector -3- to glove compartment light -2- ⇒

Electrical system; Rep. gr. 96 ; Lights and switches in dash
panel; Removing and installing glove compartment light .

1. Compartments, covers and trims 17

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Specified torques
Component Specified torques
Cover 2.0 Nm
AG. Volkswagen AG d
agen oes
ksw
1.4 Removing and installing outer vent
gu trim
ol not
V
by ara
ed is nte
or
Special tools and
au workshop equipment required
th eo
ra
ss c
♦ Torque wrench - V.A.G 1783-

ce
le
un

pt
an
d
itte

y li
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

Note
atio
om

n
c

Removal and installation are described for the left vehicle side.
i
or

n thi

Follow same instructions for the right side as appropriate.

te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

18 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
ho eo
aut ra
ss c

ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

Removing

nform
ercia

– Remove A-pillar trim ⇒ page 128 .

m

at
om

– Switch off ignition and all electrical consumers, and remove ion
c

in t
or

ignition key.
his
ate

do
riv

– Unscrew bolts at bottom -2- and at top -3-.

p

cum
for

en
g

– Take outer vent trim -1- off forwards and disconnect connector
n

t.
yi Co
op
from light switch ⇒ Electrical system; Rep. gr. 96 ; Lights, C py
ht. rig
lamps and switches - interior; Anti-theft alarm system; Re‐ rig ht
py by
moving and installing light switch -E1- .
co Vo
by lksw
cted agen
Prote AG.
Installing

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

Install in reverse order, but note the following:

Specified torques
Component Specified torques
Vent trim 2.0 Nm

1. Compartments, covers and trims 19

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.5 Removing and installing centre vent trim

Special tools and workshop equipment nrequired
AG. Volkswagen A G do
wage es n
♦ Removal wedge - 3409- Volks ot g
by ua
ed ran
oris tee
th or
au ac
ss

ce
le
un

pt
an
d
itte

y li
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectne
♦ Torque wrench - V.A.G 1783-

ss o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.
Note

Removal and installation are described for the left vehicle side.
Follow same instructions for the right side as appropriate.

20 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c

ce
le
un

pt
an
d
itte

y li
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

Removing
t.
yi Co
Cop py
– Remove centre dash panel facing trim ⇒ page 22 .
t. rig
gh ht
pyri by
Vo
o
– Remove bolts -2-. by c lksw
cted agen
Prote AG.
– Using removal wedge - 3409- , lever centre vent trim -1- out
of fasteners -arrows- in mountings in dash panel.
– Pull centre vent trim -1- forwards out of dash panel.
Installing

Note

♦ Before installing, check speed nuts and retaining clips for damage and renew if necessary.
♦ When installing, the fasteners -arrows- should be heard to engage in place.

Install in reverse order, but note the following:

Specified torques
Component Specified torques
Vent trim 2.0 Nm

1. Compartments, covers and trims 21

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.6 Removing and installing dash panel

centre trim
Special tools and workshop equipment required
♦ Removal wedge - 3409-

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
ho eo
aut ra
ss c

ce
le
un

pt
an
d
itte

y li
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

Removing
– Switch off ignition and all electrical consumers, and remove
ignition key.

22 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Using removal wedge - 3409- , carefully lever dash panel cen‐

tre trim -1- out of dash panel.
– Disconnect connector of centre operating unit for dash panel
- J819- -2- ⇒ Electrical system; Rep. gr. 96 ; Removing and
installing centre operating unit for dash panel -J819- .
– Remove dash panel centre trim -1-.
Installing

Note

Before installing, check four retaining clips for damage and renew if necessary.
G. Volkswagen
A AG do
agen es n
ksw
Vol ot
– Fit connector -2- to switch
ed by unit ⇒ Electrical system; Rep.ggr.
ua
ran
96 ; Lights and switches
thoris in dash panel . tee
u or
a ac
– Press dash panel
ss centre trim -1- into mountings in dash panel.

ce
le
un

pt
1.7 Removing and installing dash panel

an
d
itte

y li
compartment
rm

ab
pe

ility
ot

wit
Special tools and workshop equipment required
, is n

h re
hole

♦ Removal wedge - 3409-

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

1. Compartments, covers and trims 23

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
lkswage es n
o ot g
byV ua
d ran
ir se tee
tho
u or
a ac
ss

ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
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Removing
AG.

– Remove left and right centre vent trim ⇒ page 20 .

– Remove centre dash panel facing trim ⇒ page 22 .
– Using removal wedge - 3409- , lever out centre loudspeaker
trim -1-.
– Unscrew bolts -arrows-.
– Remove trim -2-.
– Pull dash panel storage compartment -3- upwards out of dash
panel.
Installing
Install in reverse order, but note the following:

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

– Tighten bolts -arrows- to specified torque of 2 Nm.

24 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.8 Removing and installing centre dash

panel compartment
olks
wage
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es n
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Removing: db ara
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– Press down lockingss lug -arrows- using a screwdriver. au ra
c

ce
– Pull dash panel centre compartment -1- out of centre console e
nl

pt
du

an
in -direction of arrow-.
itte

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Installing

ility
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wit
Install in reverse order of removal.
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

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ercia

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atio
om

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iva

1.9 Removing and installing outer loud‐

o
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speaker trim
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en
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Cop py
Special tools and workshop equipment required ht. rig
rig ht
py by
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♦ Removal wedge - 3409- by c lksw
cted agen
Prote AG.

Note

Removal and installation is described for right side of vehicle.

Follow same instructions for left side as appropriate.

1. Compartments, covers and trims 25

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing
– Using removal wedge - 3409- , lever loudspeaker trim -1- out
of dash panel.
– Take loudspeaker trim -1- off upwards.
Installing
Install in reverse order of removal.
AG. Volkswagen AG d
agen oes
olksw not
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e
nl

pt
du

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erm

ab
1.10 Removing and installing windscreen

ility
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vent trim
, is n

h re
hole

spec
Special tools and workshop equipment required
es, in part or in w

t to the co
♦ Torque wrench - V.A.G 1783-

rrectness of i
l purpos

nform
mercia

at
om

ion
c

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or

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ate

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for

en
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gh
Note
ht
pyri by
Vo
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by c lksw
cted agen
Removal and installation is described for right side of vehicle.
Prote AG.

Follow same instructions for left side as appropriate.

26 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c

ce
e
nl

pt
du

an
itte

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erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

Removing
– Switch off ignition and all electrical loads and take out ignition
key.
– Remove outer loudspeaker trim ⇒ page 25 .
– Remove A-pillar trim ⇒ page 128 .
– Remove screws -3- and carefully lift windscreen ventilation
trim -1- upwards and out of dash panel.
– Disconnect connector -4- on loudspeaker -2- ⇒ Communica‐
tion; Rep. gr. 91 ; Loudspeaker systems; Removing and
installing front bass loudspeaker .
Installing
Install in reverse order, but note the following:

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

1. Compartments, covers and trims 27

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Specified torques
Component Specified torques
Windscreen ventilation trim 2.0 Nm

1.11 Removing and installing fuse box cover

Removing
– Open rotary fastener -2- in direction of -arrow-.
– Remove fuse box cover -1- downwards.
Installing
Install in reverse order of removal.

1.12 Removing and installing roof gallery

storage compartment
Special tools and workshop equipment required
lksw AG. Vo agen AG
agen does
♦ Torque wrench - V.A.G 1783-
Vol
ksw not
gu
by ara
ed nte
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th
au ra
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ce
e
nl

pt
du

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itte

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erm

ab
ility
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wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i

Note
l purpos

Removal and installation are described for the left vehicle side.
nform
ercia

Follow same instructions for the right side as appropriate.

m

at
om

ion
c

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or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

28 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
lkswage es n
o ot g
byV ua
d ran
ir se tee
tho
u or
a ac
ss
ce
e
nl

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du

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itte

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erm

ab
ility
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wit
, is n

h re
hole

spec
es, in part or in w

Removing
t to the co

– Remove sun visor -4- ⇒ page 36 .

rrectness of i

– Remove screw -3- and remove mounting -2- from roof gallery
storage compartment -1-.
l purpos

– Remove screws -5- and remove roof gallery storage compart‐

ment -1- from roof moulding.
nf
ercia

or

Installing
m
m

atio
om

Install in reverse order, but note the following:

n in
or c

thi
e

Specified torques
t

sd
iva

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r
rp

cu

Component Specified torques

o

m
f

en
ng

t.
yi Co
Storage box t. Cop 6.0 Nm py
rig
gh ht
pyri by
Vo
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by
cted agen
Prote AG.

1. Compartments, covers and trims 29

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.13 Removing and installing roof console and spectacles holder

AG. Volkswagen AG d
agen oes
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ility
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is n

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ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

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te

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pr

cum
r
fo

en
ng

t.
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Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

Removing
– Remove front interior light -2- ⇒ Electrical system; Rep. gr.
96 ; Interior lights; Removing and installing interior light -W1- .
– Through opening of interior light, press fasteners -arrows-
back and, at the same time, pull frame -1- out downwards and
out of spectacles holder -3-.
– Guide spectacles holder -3- downwards out of moulded head‐
liner in cab.
Installing
Install in reverse order, but note the following:

Note

Ensure frame -1- locking devices -arrows- engage correctly with spectacles holder -3-.

30 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2 Equipment
⇒ “2.1 Assembly overview - sun visor”, page 31
⇒ “2.2 Removing and installing grab handle”, page 31
⇒ “2.3 Removing and installing sun visor”, page 36

2.1 Assembly overview - sun visor

1 - Right sun visor

❑ Removing and installing
⇒ page 36
2 - Left sun visor AG. Volkswagen AG d
agen oes
ksw
❑ Removing and installing by Vol not
gu
ara
⇒ page 36 ris
ed
nte
tho eo
3 - Bolt ss au ra
c
❑ 8 Nm

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an
d
itte

4 - Bolt

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erm

ab
❑ 8 Nm

ility
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wit
is n

5 - Bracket

h re
ole,

❑ Left and right

spec
urposes, in part or in wh

6 - Retainer

t to the co
❑ Left and right

rrectness o
cial p

f inform
mer

atio
om

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c

i
or

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te

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iva

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cum
r
fo

en
ng

t.
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Cop py
t. rig
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pyri by
Vo
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by c lksw
cted agen
Prote AG.

2.2 Removing and installing grab handle

⇒ “2.2.1 Removing and installing grab handle, A-pillar”,
page 31
⇒ “2.2.2 Removing and installing grab handle (B-pillar)”,
page 34
⇒ “2.2.3 Removing and installing grab handle (D-pillar)”,
page 35

2.2.1 Removing and installing grab handle, A-

pillar
Special tools and workshop equipment required

2. Equipment 31
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Removal wedge - 3409-

n AG. Volkswagen AG do
lkswage es n
o ot g
byV ua
♦ Torque wrench - V.A.G 1783- ir se
d ran
tee
tho
u or
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ss

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e
nl

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du

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itte

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erm

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ility
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hole

spec
es, in part or in w

t to the co
rrectness of i
♦ Pop rivet nut pliers - V.A.G 1765C-
l purpos

nf
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m

atio
om

n in
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thi
te

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f

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Cop py
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cted agen
Prote AG.
♦ Special pop rivet pliers - V.A.G 1753B-

Note

Removal and installation is described for right side of vehicle.

Removal and installation of the left vehicle side is similar.

32 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
lkswage es n
o ot g
byV ua
d ran
ir se tee
tho
u or
a ac
ss
ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

Removing
– Starting at top, lever upper part -1- of handle out of lower part
nf
ercia

-3- of handle using wedge - 3409- .

orm
m

atio
m

– Remove bolts -2-.

o

n in
or c

– Take off lower part of handle -3-.

thi
te

sd
iva

– Using screwdriver, lever out cap -8-.

o
r
rp

cu
o

m
f

en
ng

– Remove bolts -7-.

t.
yi Co
Cop py
– Drill pop rivet -4- out of adapter -5- using suitably sized drill bit.
t. rig
gh ht
pyri by
Vo
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Installing
c by lksw
cted agen
Prote AG.
Install in reverse order, but note the following:
– Install rivets -4- using special pop rivet nut pliers - V.A.G
1753A- .
Specified torques
Component Specified torques
Handle 8 Nm

2. Equipment 33
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2.2.2 Removing and installing grab handle (B-

pillar)
Special tools and workshop equipment required
♦ Removal wedge - 3409-

♦ Torque wrench - V.A.G 1783-

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
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ris nte
ho eo
aut ra
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nl

pt
du

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itte

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erm

ab
ility
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wit
, is n

h re
hole

spec
es, in part or in w

t to the co
Note

Removal and installation is described for right side of vehicle.

rrectness of i

Removal and installation of the left vehicle side is similar.

l purpos

nf
ercia

orm
m

atio
om

n in
or c

thi
te

sd
iva

o
r
rp

cu
o

m
f

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

34 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
rise nte
tho eo
au ra
ss c

ce
le
un

pt
an
d
itte

y li
rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

Removing
– Starting at top, lever upper part -2- of handle out of lower part
-1- of handle using wedge - 3409- .
– Remove bolts -3-.
– Take off lower part of handle -1-.
Installing
Install in reverse order, but note the following:
Specified torques
Component Specified torques
Handle 8 Nm

2.2.3 Removing and installing grab handle (D-

pillar)
Special tools and workshop equipment required

2. Equipment 35
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1783-

Note

Removal and installation are described for the left vehicle side.
The removal and installation of the right side of the vehicle is sim‐
ilar.

Removing
– Remove bolts -2-. AG. Volkswagen AG d
agen oes
ksw
– Remove handle -1-. by
Vol not
gu
d ara
ise nte
Installing hor eo
aut ra
c
Install in reverse order, but note the following: ss

ce
le
un

pt
Specified torques

an
d
itte

y li
erm

ab
Component Specified torques

ility
ot p

wit
Handle 10 Nm
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

2.3 Removing and installing sun visor

atio
om

Special tools and workshop equipment required

c

i
or

n thi
te

♦ Torque wrench - V.A.G 1783-

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

36 Rep. gr.68 - Interior equipment

 AG. Volkswagen AG d Crafter 2006 ➤
agen oGeneral
es n body repairs, interior - Edition 12.2014
olksw ot g
byV ua
ed ra
ris nte
ho eo
aut ra
Note ss c

ce
le
un

pt
Removal and installation are described for the left vehicle side.

an
d
itte

y li
Follow same instructions for the right side as appropriate.
rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

Removing
Unclip sun visor -1- from mounting.
– Remove bolt -2-.
– Swing sun visor -1- downwards in -direction of arrow- out of
mounting in roof gallery storage compartment.

Note

Sun visor -1- is seated very firmly in mounting in roof gallery storage compartment.

Installing
Install in reverse order, but note the following:
Specified torques

2. Equipment 37
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
3 Step insert yV
olkswage es n
ot g
b ua
ed ran
⇒ “3.1 Assembly overview - front step insert”, pagehor 38
is tee
ut or
a ac
⇒ “3.2 Assembly overview - sliding door step”,sspage 38

ce
le
un
⇒ “3.3 Assembly overview - Sliding door step seal”, page 40

pt
an
d
itte

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⇒ “3.4 Removing and installing front step insert”, page 40

rm

ab
pe

ility
⇒ “3.5 Removing and installing sliding door step”, page 42

ot

wit
, is n

h re
3.1 Assembly overview - front step insert
hole

spec
es, in part or in w

t to the co
Note

rrectness of i
Only the left side is shown. The right side is similar.
l purpos

1 - Cover strip

nform
ercia

2 - Bolt
m

a
com

tio
❑ Qty. 3.

n in
r
te o

❑ Specified torque: 2 Nm

thi
s
iva

do
r

3 - Bolt
rp

cum
fo

en
g

❑ Qty. 2.
n

t.
yi Co
op
❑ Specified torque: 5 Nm
C py
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gh ht
yri by
4 - Speed nut cop Vo
by lksw
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❑ Qty. 3. Prote AG.

5 - Front step insert

❑ Removing and installing
⇒ page 40 .
6 - Cap
❑ Qty. 3.
7 - Bolt
❑ Qty. 3.
❑ Specified torque: 5 Nm
8 - Bolt
❑ Specified torque: 3 Nm

3.2 Assembly overview - sliding door step

Special tools and workshop equipment required

38 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1783-

1 - Step trim
❑ Removing and installing
⇒ page 42 .
2 - Bolt
❑ Specified torque: 2 Nm
3 - Bolt
❑ Specified torque: 2 Nm
4 - Cap
❑ Qty. 6.
5 - Bolt
❑ Qty. 6.
❑ Specified torque: 6 Nm
6 - Sliding door step
❑ Removing and installing
⇒ page 42 .

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
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un

pt
an
d
itte

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ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

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or

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ng

t.
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Cop py
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39
co Vo
by lksw
cted
3. Step insert
agen
Prote AG.
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

3.3 Assembly overview - Sliding door step seal

Note

Only vehicles without step trim.

1 - Seal
❑ Between entry step and
entry step area
2 - Step

AG. Volkswagen AG d
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ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

3.4 Removing and installing front step insert

atio
om

n
c

i
or

Special tools and workshop equipment required

thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

40 Rep. gr.68 - Interior equipment

 AG. Volkswagen AG d Crafter 2006 ➤
agen oes
Volksw General
not body repairs,
gu
interior - Edition 12.2014
by ara
d
rise nte
♦ Torque wrench -uV.A.G
tho 1783- eo
ra
s a c
s

ce
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un

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itte

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rm

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pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

Note

nform
ercia

Removal and installation are described for the left vehicle side. Follow same instructions for the right side as
m

a
com

appropriate.

tion in
r
te o

thi
s
iva

do
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rp

cum
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
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cted agen
Prote AG.

Removing
– Remove bolts -2- and cover strip -1-

3. Step insert 41
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Using screwdriver, lever out cap -6-.

– Remove bolts -3- and -7- from front step insert -5-.
– Pull out step insert -5- from bolt -8- under B-pillar.
Installing
Install in reverse order, but note the following: AG. Volkswagen AG d
agen oes
olksw not
Specified torques d by
V gu
ara
ise nte
r
3.5 Removing and installing sliding door ho eo
aut ra
s c
step
s

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un

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an
d

Special tools and workshop equipment required

itte

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erm

ab
♦ Torque wrench - V.A.G 1783-

ility
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wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
e

Note
t

sd
iva

o
pr

cum
r
fo

Removal and installation are described for step with step trim. Follow same instructions for step without step
en
ng

t.
trim as appropriate.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

42 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
ho eo
aut ra
ss c

ce
le
un

pt
an
d
itte

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ab
ility
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is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

Removing
– Open sliding door.
– Remove B-pillar trim ⇒ page 130 .
– Remove sliding door step seal (if present) ⇒ page 40 .
– Remove bolt -3-.
– Unscrew bolt -2- and pull step trim -1- upwards out of retaining
clips in direction of -arrow-.
– Using screwdriver, lever out cap -4-.
– Unscrew bolts -5- for sliding door step -6-.

Note

To prevent any damage occurring to the side panel, protect the sliding door at the rear before lifting out the
step insert.

– Lift out sliding door step -6- upwards from sill panel, starting
from B-pillar.
Installing
Install in reverse order, but note the following:

3. Step insert 43
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Specified torques
AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
rise nte
tho eo
au ra
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ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio
om

n in
or c

thi
te

sd
iva

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o

m
f

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

44 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4 Interior mirror
⇒ “4.1 Assembly overview - manual anti-dazzle interior mirror”,
page 45
⇒ “4.2 Assembly overview - interior mirror with rain and light sen‐
sor G397 .”, page 46
⇒ “4.3 Removing and installing manual anti-dazzle interior mirror”,
page 47
⇒ “4.4 Repairing interior mirror retaining plate”, page 47
⇒ “4.5 Removing and installing interior mirror with rain and light
sensor G397 ”, page 49
⇒ “4.6 Rain and light sensor G397 ”, page 50

4.1 Assembly overview - manual anti-dazzle interior mirror

1 - Interior mirror
❑ Removing and installing
AG. Volkswagen AG d
⇒ page 47 . ksw
agen oes
n ol ot g
yV ua
2 - Retaining plate ised b ran
r tee
ho
❑ Different retaining
aut or
ac
plates depending
ss on
version of mirror. ce
e
nl

pt
du

an
❑ Gluing on ⇒ page 47
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

4. Interior mirror 45
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.2 Assembly overview - interior mirror with rain and light sensor - G397- .

1 - Cap
❑ On interior mirror.
2 - Interior mirror
❑ Removing and installing
⇒ page 49 .
3 - Cap
❑ On rain sensor.
4 - Rain and light sensor -
G397-
❑ Removing and installing
⇒ page 51 .
❑ Repairing, manufac‐ wage
n AG. Volkswagen AG do
es n
s
tured by Hella yV
olk ot g
ua
⇒ page 53 . ir se
d b ran
tee
o
❑ Coding ⇒ page 55 .au th or
a
ss c
5 - Electrical connections

ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
or

The automatic anti-dazzle interior mirror darkens continuously

f

en
ng

t.
yi
when the driver is dazzled from behind.
Co
Cop py
t. rig
It consists of a mirror element and electrics with two photo sen‐
gh ht
pyri by
sors.
co Vo
by lksw
cted agen
Prote AG.
The photosensors of the electronics detect the light incidence
from the front and the rear.
If the light incidence is greater from the rear than from the front,
the electronics apply voltage to the conductive coating.
The applied voltage changes the colour of the electrolyte. The
greater the voltage, the darker the electrolyte. Therefore, the in‐
cident light is reflected to a lesser degree.
Selecting reverse gear switches off the anti-dazzle function. Con‐
sequently, one can, for example, reverse out of a dark garage with
the aid of the interior mirror.

46 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.3 Removing and installing manual anti-dazzle interior mirror

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c
ce
le
un

pt

Removing
an
d
itte

y li
rm

– Press off interior mirror -1- from retaining plate -2- in direction
ab
pe

ility

of -arrow-.
ot

wit
, is n

Installing
h re
hole

spec

Install in reverse order of removal.

es, in part or in w

t to the co

4.4 Repairing interior mirror retaining plate

rrectness of i

Note
l purpos

Different retaining plates depending on version of mirror.

nform
ercia

Tools
m

a
com

tio

Special tools and workshop equipment required

n in
r
te o

thi

♦ Glass scraper (commercially available) -1-

s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
yri by

47
op Vo
by c lksw
Prote
cted AG.
agen 4. Interior mirror
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Blade (commercially available) -2-

Materials
♦ Glass-metal adhesive kit - D 000 703 A1- (standard interior
mirror)
– Detach retaining plate -1- from mirror foot -2- in
-direction of arrow-.
. Volkswag
– Remove PUR adhesive sealant
wage from retaining plate
n AG en AG
does-1- using
a wire brush. Volks not
gu
by a
ed ran
ris tee
tho or
au ac
ss
ce
e
nl

pt
du

an
itte

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erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio

– Grind off the three spacer protrusions -arrows- on bonding

om

surface. To do this, use sandpaper (360/400 grain) laid on flat

n in
or c

surface.
thi
te

sd
iva

– Keep sanded surface clean and free of grease.

r
rp

cu
o

m
f

en
ng

– Remove PUR adhesive sealant as well as old glass/paint pri‐

t.
yi Co
op
mer down to ceramic layer on windscreen using a glass scra‐ C py
t. rig
per. gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.
Caution

Do not damage ceramic coating. Scratches will remain per‐

manently visible.

– Clean adhesive contact area with adhesive remover - D 002

000 10- or cleaning solution - D 009 401 04- .

48 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Cut a piece of mesh nylon fabric -3- from glass-metal adhesive

set - D 000 703 A1- exactly to the size of the retaining plate
-2-.

Note

Wear hand protection (rubber gloves).

– Apply a good layer of adhesive -1- from glass-metal adhesive

set - D 000 703 A1- uniformly to the retaining plate -2-.
– Place nylon mesh fabric -3- on retaining plate -2-.
– Dab nylon mesh fabric -3- with tube of adhesive -1- while ap‐
plying further adhesive.

Note

♦ It is essential to bear in mind the drying time of the adhesive.

♦ Only 30 seconds are available from laying nylon mesh fabric
wage
n AG. Volkswagen AG do
e
on adhesive to pressing plate onto windscreen. yV
olks s no
t gu
edb ara
ris nte
tho eo
– Press retaining plate -1- (do not use force)ssagainst windscreen au ra
c
-2- for 15 seconds.

ce
le
un

pt
an
d
itte

y li
rm

ab
Note
pe

ility
ot

wit
, is n

Interior mirror can be installed after 15 minutes.

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

4.5 Removing and installing interior mirror with rain and light sensor - G397-

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

4. Interior mirror 49
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
ho eo
aut ra
ss c
ce
le
un

pt
an
d
itte

y li
rm

ab
pe

ility
ot

Removing
wit
, is n

h re
hole

– Switch off ignition.

spec
es, in part or in w

– Remove cap -1- from interior mirror -2-.

t to the co

– Remove interior mirror -2-.

– Remove cap -3- from rain and light sensor - G397- -4-.
rrectness of i

– Disconnect connector -5- on rain and light sensor - G397-

l purpos

-4-.
nform

– Remove rain and light sensor - G397- -4- ⇒ page 51 .

mercia

Installing
a
com

tion in

– Install in reverse order of removal.

r
te o

thi
s
iva

4.6 Rain and light sensor - G397-

do
r
rp

cum
fo

en
g

⇒ “4.6.1 Removing and installing rain and light sensor G397 ”,

n

t.
yi Co
page 51 Cop py
ht. rig
rig ht
⇒ “4.6.2 Repairing rain and light sensor G397 manufactured by py by
co Vo
Hella”, page 53
by lksw
cted agen
Prote AG.
⇒ “4.6.3 Coding rain and light sensor G397 ”, page 55

50 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.6.1 Removing and installing rain and light

sensor - G397-
The rain and light sensor - G397- is designed for reuse.
The prerequisite for reuse is that the coupling pad is not damaged
(check).

Caution

When removing, ensure that the silicone coupling pad is not

soiled.
Store removed rain and light sensor - G397- free of dust until
ready for reinstallation.

Note

♦ If a rain sensor is replaced with one with another part number

the new rain sensor must be recoded ⇒ page 55 .
. Volkswagen AG
gen AG does
♦ Any old rain sensor cannot be installed. Allocate correct
Vol
ksw rain
a
not
sensor according to ETKA (Electronic Parts Catalogue).
ed
by gu
ara
nte
ris
ho eo
ut ra
Removing ss
a c

ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio
om

n in
or c

thi
te

sd
iva

o
r
rp

cu
o

m
f

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

4. Interior mirror 51
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
rise nte
tho eo
au ra
ss c

ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio
om

n in
or c

thi
te

sd
iva

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rp

cu
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f

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t.
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op
– Switch off ignition and all electrical consumers. C py
t. rig
gh ht
yri by
– Remove ignition key. cop Vo
by lksw
cted agen
Prote
– Remove interior rear view mirror ⇒ page 49 .
AG.

– Pull off connector -2- of rain and light sensor - G397- -1-. Re‐
lease rain and light sensor - G397- -1- from clips -arrows- on
retaining plate.

Note

When removing, ensure the complete rain and light sensor - G397- and not just the upper shell of the sensor
-direction of arrow- is removed.

52 Rep. gr.68 - Interior equipment

 AG. Volkswagen AG d
agen oes
olksw not
V
d by gu
ara Crafter 2006 ➤
ise nte
thor General body repairs,
e o interior - Edition 12.2014
au ra
ss c
Installing

ce
e
nl

pt
du

an
itte

y li
Caution

erm

ab
ility
ot p

wit
♦ Throughly clean surface of windscreen within retainer of , is n

h re
rain and light sensor - G397- before installing sensor.
hole

spec
Completely remove remnants of coupling pad from wind‐
es, in part or in w

screen.

t to the co
♦ When installing, the surface of the coupling pad of the rain
and light sensor - G397- must not be soiled or damaged.

rrectness of i
A sensor with damaged coupling pad must be renewed.
l purpos

nf
ercia

Note

orm
m

atio
m

If the surface of the coupling pad of the rain and light sensor -
o

n in
c

G397- is soiled, it may be possible to remove the soiling by

or

thi
e

applying and subsequently removing adhesive strips (thereby

t

sd
iva

pulling the soiling off the coupling pad).

o
r
rp

cu
o

m
f

en
ng

t.
yi Co
– Throughly clean surface of windscreen within retaining plate, Cop py
cleanser ⇒ General body repairs, interior; Rep. gr. 68 ; Interior
t. rig
gh ht
yri
mirror; Bonding retaining plate for interior mirror with rain sen‐
p by
co Vo
by lksw
sor . Prote
cted AG.
agen

– Remove cap of new rain and light sensor - G397- , if fitted.

– Insert rain and light sensor - G397- -1- into retaining plate of
windscreen and press on firmly.

Note

Small air bubbles may appear between windscreen and coupling

pad initially even on correctly installed sensors. The contact sur‐
face must be free of air bubbles after approx. 10 minutes.

The remainder of the installation is carried out in the reverse se‐

quence, when doing this note the following:
– Code rain and light sensor - G397- if necessary
⇒ page 55 .

4.6.2 Repairing rain and light sensor - G397- manufactured by Hella

4. Interior mirror 53
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c

ce
le
un

pt
an
d
itte

y li
rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

When an optical unit (coupling pad) is damaged the housing with

optical unit can only be replaced if the unit is manufactured by
nform
ercia

HELLA.
m

– Remove rain sensor ⇒ page 51 .

a
com

tion in
r
te o

thi

Caution
s
iva

do
r
rp

cum
fo

The rain sensor electronics may become damaged.

en
ng

t.
yi Co
op
When separating parts of housing, do not insert screwdriver C py
t. rig
through to rain sensor electronics. gh ht
pyri by
Vo
o
by c lksw
Do not grasp on rain sensor electronics. Prote
cted AG.
agen

– Separate upper part of housing -2- with optical unit by unclip‐

ping clips -arrows- of lower part of housing -1- in
-direction of arrow-.
Installing new upper part of housing (HELLA):.

54 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c

ce
le
un

pt
an
d
itte

y li
rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
Caution Prote
cted AG.
agen

Do not grasp on optical unit.

Do not remove protective cover until shortly before installing
rain sensor.

– Engage upper part of housing -3- with optical unit and protec‐
tive cover on lower part of housing -1- in
-direction of arrow a-.
– Insert rain and light sensor - G397- into retaining plate of wind‐
screen in -direction of arrow a- and press on firmly.
– Connect connector -2-.

4.6.3 Coding rain and light sensor - G397-

– Connect vehicle diagnostic tester .
– Select operating mode “Guided fault finding” in vehicle diag‐
nostic tester .
– Using “GoTo” key, select “Function/component selection” and
the following menu items one after the other:

4. Interior mirror 55
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Body
♦ Electrical system
♦ Diagnostic capable systems
♦ Onboard supply control unit
♦ Functions
♦ Coding rain and light sensor

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
ho eo
aut ra
ss c ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

56 Rep. gr.68 - Interior equipment

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

69 – Passenger protection
1 Seat belts
⇒ “1.1 Installation location overview - front seat belts and anchor‐
age points”, page 57
⇒ “1.2 Assembly overview - front three-point seat belt”,
page 59
⇒ “1.3 Assembly overview - rear seat belts”, page 60
⇒ “1.4 Removing and installing front belt inertia reel”, page 60
⇒ “1.5 Removing and installing front belt height adjuster”,
page 61
n AG. Volkswagen AG do
swage es n
⇒ “1.6 Removing and installing belt anchor”, page 63 yV
olk ot g
ua
b
ed ran
⇒ “1.7 Removing and installing front belt buckle”, page 64 thoris tee
or
au ac
⇒ “1.8 Removing and installing belt inertia reel for double bench
ss

ce
le
seat”, page 65
un

pt
an
d
itte

⇒ “1.9 Removing and installing belt guide fitting for double bench

y li
rm

ab
seat”, page 65
pe

ility
ot

wit
⇒ “1.10 Removing and installing outer belt buckle, double bench
, is n

h re
seat”, page 66
hole

spec
⇒ “1.11 Removing and installing inner belt buckle, double bench
es, in part or in w

t to the co
seat”, page 66
⇒ “1.12 Removing and installing outer belt anchor for double
bench seat”, page 68

rrectness of i
⇒ “1.13 Removing and installing inner belt anchor for double
l purpos

bench seat”, page 68

1.1 Installation location overview - front seat belts and anchorage points

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

1. Seat belts 57
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1 - Belt anchor
❑ Left
❑ Removing and installing
⇒ page 63 .
2 - Front belt inertia reel
❑ Left.
❑ Removing and installing
⇒ page 60 .
3 - Airbag control unit - J234-
❑ Removing and installing
⇒ page 72 .
4 - Belt buckle
❑ Removing and installing
⇒ page 64 .
5 - Belt anchor
❑ Right.
❑ Removing and installing
⇒ page 63 .
6 - Front belt inertia reel
❑ Right.
❑ Removing and installing
⇒ page 60 .
n AG. Volkswagen AG do
wage es n
7 - Belt height adjustmenty Volks ot g
ua
d b
❑ Removing andorinstalling
ise
ran
tee
⇒ page 61 .auth or
ac
ss
ce
le
un

pt
an
d
itte

y li
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

58 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.2 Assembly overview - front three-point seat belt

1 - Belt height adjustment

❑ Removing and installing
⇒ page 61
2 - Bolt
❑ 40 Nm
3 - Bolt
❑ 40 Nm
4 - Belt buckle
❑ Removing and installing
⇒ page 64
❑ Different versions, allo‐
cation ⇒ Electronic
Parts Catalogue “ETKA”
5 - Bolt
❑ 40 Nm
6 - Button
7 - Belt anchor
❑ Removing and installing
⇒ page 63 AG. Volkswagen n AG do
ks wage es n
8 - Bolt Vol ot g
d by ua
ran
❑ 40 Nm
or
ise tee
h
ut or
9 - Beltss ainertia reel ac
ce
e

❑ Installed on B-pillar
nl

pt
du

an
itte

❑ Removing and installing

y li
erm

ab

⇒ page 60
ility
ot p

❑ Different versions, allo‐

wit
, is n

cation ⇒ Electronic
h re
hole

Parts Catalogue “ETKA”

spec
es, in part or in w

10 - Bolt
t to the co

❑ 40 Nm
11 - B-pillar
rrectness of i
l purpos

nf
ercia

orm
m

atio
om

n in
or c

thi
te

sd
iva

o
r
rp

cu
o

m
f

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

1. Seat belts 59
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.3 Assembly overview - rear seat belts

1 - Rear double bench seat

❑ Removing and installing
⇒ page 174 .
2 - Backrest cover for double
bench seat
❑ Removing and installing
⇒ page 177 .
3 - Belt inertia reel
❑ Removing and installing
⇒ page 65 .
4 - Outer belt buckle
❑ Removing and installing
⇒ page 66 .
5 - Inner belt anchor
❑ Removing and installing
⇒ page 68 .
6 - Inner belt buckle
❑ Removing and installing
⇒ page 66 .
7 - Outer belt anchor agen
AG. Volkswagen AG d
oes
lksw not
❑ Removing and installingbyV
o gu
ara
⇒ page 68 . ris
ed
nte
ho eo
ut
8 - Belt inertia reel ss a ra
c
❑ Removing and installing
ce
le
un

pt

⇒ page 65 .
an
d
itte

y li
rm

ab

9 - Belt guide fitting

pe

ility
ot

❑ Removing and installing

wit
, is n

⇒ page 65 .
h re
hole

spec
es, in part or in w

t to the co
rrectness of i

1.4 Removing and installing front belt inertia

l purpos

reel
Special tools and workshop equipment required
nform
ercia

♦ Torque wrench - V.A.G 1331-

m

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

60 Rep. gr.69 - Passenger protection

 AG. Volkswagen AG d Crafter 2006 ➤
agen
Volksw
oes
not General body repairs, interior - Edition 12.2014
by gu
d ara
e nte
ris
ho eo
aut ra
s Note
s c

ce
le
un

pt
an
d

Removal and installation is described for right side of vehicle.

itte

y li
Removal and installation of the left vehicle side is similar.
rm

ab
pe

ility
ot

wit
, is n

Removing

h re
hole

spec
es, in part or in w

WARNING

t to the co
Follow safety precautions for side airbag ⇒ page 10 .

rrectness of i
Follow disposal regulations for pyrotechnic components
⇒ page 3 .
l purpos

nform
ercia

– Disconnect battery earth strap ⇒ Electrical system; Rep. gr.

27 ; Disconnecting and reconnecting battery .
m

a
com

tio
– Remove B-pillar trim ⇒ page 130 .

n in
r
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thi
s
iva

do
WARNING
r
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cum
fo

en
ng

Before handling pyrotechnic components (e.g. separating the

t.
yi Co
op
electrical connector), the person handling them must “electri‐
C py
t. rig
gh
cally discharge” himself/herself. To do this e.g. briefly touch the
ht
pyri by
Vo
door striker plate.
o
by c lksw
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Prote AG.

– Separate electrical connector -1-.

– Remove connecting cable from retaining clip -arrow A-.
– Remove bolt -3- and take belt inertia reel -2- off B-pillar.

Note

Note locking device -arrow B-.

Installing
– Install in reverse order, but note the following:
If parts of the belt system are removed because of an accident,
the belt system bolts must be renewed.
– Reconnect battery earth strap ⇒ Electrical system; Rep. gr.
27 ; Disconnecting and reconnecting battery .
Specified torques
♦ ⇒ “1.2 Assembly overview - front three-point seat belt”,
page 59

1.5 Removing and installing front belt height

adjuster
Special tools and workshop equipment required

1. Seat belts 61
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1331-

Note

Removal and installation is described for right side of vehicle.

Removal and installation of the left vehicle side is similar.

Removing
– Remove B-pillar trim ⇒ page 130 .
– Unscrew hexagon nut -3- and detach belt guide fitting -1- from
. Volkswagen AG
belt height adjuster -2-. kswagen AG does
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es, in part or in w

t to the co
rrectness of i
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Prote AG.

62 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Remove bolts -1- and take belt height adjuster -2- off B-pillar.
Installing
– Install in reverse order, but note the following:
If parts of the belt system are removed because of an accident,
the belt system bolts must be renewed.

Note

♦ As a replacement part, belt height adjusters always come with

slider for belt height adjuster set to lowest position (assembly
position).
♦ If previously removed belt height adjusters are reinstalled,
they must be moved to lowest position for installation (assem‐
bly position).
♦ During installation, ensure that the coil spring -3- is correctly
seated in the housing and that the belt height adjustment
mechanism is functioning correctly.
♦ Align recess in height adjustment mechanism on B-pillar with
lug -4-.
♦ After installing B-pillar trim, check function of belt height ad‐
justment mechanism. agen
AG. Volkswagen AG d
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Specified torques rise
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♦ ⇒ “1.2 Assembly overview
ss au
- front three-point seat belt”, ra
c
page 59
ce
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nl

pt
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1.6 Removing and installing belt anchor

erm

ab
ility
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Special tools and workshop equipment required

wit
, is n

h re

♦ Torque wrench - V.A.G 1331-

hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
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orm
m

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n in
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by
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Prote AG.

1. Seat belts 63
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing
– Remove cap -1-.
– Unscrew bolt -2- and detach belt anchor -3- from seat frame.
– Guide seat belt out of seat trim -4-.
Installing
– Install in reverse order, but note the following:
If parts of the belt system are removed because of an accident,
the belt system bolts must be renewed.
Specified torques
♦ ⇒ “1.2 Assembly overview - front three-point seat belt”,
page 59

1.7 Removing and installing front belt buck‐

le
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1331-

AG. Volkswagen AG d
agen oes
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Note ut
ho eo
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s
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Removal and installation of the belt buckle is described for the

le
un

pt

front right seat. Apply the same instructions for removal and in‐
an
d
itte

y li

stallation of the belt buckle for the front left seat as appropriate.
rm

ab
pe

ility
ot

wit

Removing
, is n

h re
hole

– Remove bolt -1-.

spec
es, in part or in w

– Disconnect electrical connector (if present) for driver side belt

t to the co

switch - E24- .
– Remove belt buckle -2- from seat trim -3-.
rrectness of i

Installing
l purpos

– Install in reverse order, but note the following:

nform
ercia

If parts of the belt system are removed because of an accident,

the belt system bolts must be renewed.
m

a
com

tio

Specified torques
n in
r
te o

thi

♦ ⇒ “1.2 Assembly overview - front three-point seat belt”,

s
iva

do

page 59
r
rp

cum
fo

en
ng

t.
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Cop py
ht. rig
rig ht
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Prote AG.

64 Rep. gr.69 - Passenger protection

 AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
orise Crafter 2006nte ➤
h eo
aut General body repairs, interior - Edition 12.2014 ra
ss c

ce
le
1.8 Removing and installing belt inertia reel

un

pt
an
d
itte

y li
for double bench seat

erm

ab
ility
ot p
Special tools and workshop equipment required

wit
is n

h re
ole,
♦ Torque wrench - V.A.G 1331-

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
Removing
pr

cum
r
fo

en
ng

– Remove backrest cover ⇒ page 177 .

t.
yi Co
Cop py
– Remove bolt -1-.
t. rig
gh ht
pyri by
Vo
o
– Remove inertia reel -2- from backrest frame. by c lksw
cted agen
Prote AG.
Installing
– Install in reverse order, but note the following:
Specified torques
Component Specified torques
Belt inertia reel 37 Nm

1.9 Removing and installing belt guide fitting

for double bench seat
Removing
– Remove spreader rivet -1-.
– Remove cover -2- in -direction of arrow A-.

1. Seat belts 65
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Lever off securing clip -1-.

– Pull out retaining pin in -direction of arrow-.
Installing
Install in reverse order of removal.

AG. Volkswagen AG d
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ut
1.10 Removing and installing outer belt buck‐ ss a ra
c
le, double bench seat

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nl

pt
du

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itte

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Special tools and workshop equipment required
erm

ab
ility
ot p

♦ Torque wrench - V.A.G 1331-

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio
om

n in
or c

Removing
thi
te

sd
iva

– Lever off cap -1-.

o
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rp

cu
o

m
f

– Remove bolt -2-.

en
ng

t.
yi Co
op py
– Remove belt buckle -3- from seat frame. t. C rig
gh ht
pyri by
Installing
o Vo
by c lksw
cted agen
Prote AG.
– Installation of belt buckle -3- is basically carried out in the re‐
verse sequence, but note the following:

Note

Remember spacer sleeve -4- when screwing in bolt -2-.

Specified torques
Component Specified torques
Belt buckle 37 Nm

1.11 Removing and installing inner belt buck‐

le, double bench seat
Special tools and workshop equipment required

66 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1331-

Removing

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
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ho eo
aut ra
ss c

ce
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nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
or

– Remove backrest cover ⇒ page 177 .

f

en
ng

t.
yi Co
op
– Remove bolt -1-. C py
ht. rig
rig ht
by
– Remove inner belt buckle -3- from seat frame. copy Vo
by lksw
cted agen
Prote
Installing
AG.

– Install in reverse order, but note the following:

1. Seat belts 67
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Remember spacer sleeve -2- when screwing in bolt -1-.

Specified torques
Component Specified torques
Belt buckle 37 Nm

1.12 Removing and installing outer belt an‐

chor for double bench seat
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1331-

Removing
n AG. Volkswagen AG do
wage es n
– Lever off cap -1-. yV
olks ot g
d b ua
ran
– Remove bolt -2-. ir se tee
tho
u or
a ac
– Remove belt anchor from seat frame. ss
ce
e
nl

pt
Installing
du

an
itte

Install in reverse order, but note the following: y li

erm

ab
ility
ot p

wit
, is n

h re
Note
hole

spec
es, in part or in w

Remember spacer sleeve -4- and washers -3- when screwing in

t to the co

bolt -2-.
rrectness of i

Specified torques
l purpos

Component Specified torques

Belt anchor 37 Nm
nform
mercia

1.13 Removing and installing inner belt an‐

at
om

ion
c

chor for double bench seat

in t
or

his
ate

do
riv

Special tools and workshop equipment required

p

cum
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

68 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1331-

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
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ho eo
aut ra
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ce
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un

pt
an
d
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rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
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fo

Removing
en
ng

t.
yi Co
op py
– Remove backrest cover ⇒ page 177 .
. C rig
ht ht
rig by
py
– Remove bolt -1-.
co Vo
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cted agen
Prote AG.
– Remove belt anchor -3- from seat frame.
Installing
Install in reverse order, but note the following:

1. Seat belts 69
 n AG. Volkswagen AG do
lkswage es n
Crafter 2006 ➤ d byV
o ot g
ua
ran
General body repairs, interior - Edition 12.2014 ho
ir se tee
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ss

ce
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nl

pt
du
Note

an
itte

y li
erm

ab
Remember spacer sleeve -4- and washers -2- when screwing in bolt -1-.

ility
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wit
, is n

h re
– Installation of inner belt anchor -3- is basically carried out in

hole

spec
the reverse sequence, but note the following:

es, in part or in w

t to the co
Specified torques
Component Specified torques

rrectness of i
Belt anchor 37 Nm

l purpos

nf
ercia

orm
m

atio
om

n in
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thi
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sd
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f

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t.
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Cop py
t. rig
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pyri by
Vo
co lksw
by
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Prote AG.

70 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014
n AG. Volkswagen AG do
lkswage es n
o ot g
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2 Airbag system
d ran
ir se tee
tho
u or
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⇒ “2.1 Airbag system”, page 71
ss

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un

pt
2.1 Airbag system

an
d
itte

y li
erm

ab
ility
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1 - Airbag unit on driver side

wit
is n

h re
❑ Removing and installing
ole,

spec
⇒ page 75 .
urposes, in part or in wh

t to the co
2 - Airbag unit on front passen‐
ger side
❑ Removing and installing

rrectne
⇒ page 80 .
3 - Airbag control unit (J234)

ss o
cial p

❑ Removing and installing

f in
⇒ page 72 .

form
mer

atio
4 - Diagnosis connection
om

n
c

i
or

n
5 - Airbag warning lamp (K75)

thi
te

sd
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fo

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t.
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Cop py
t. rig
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pyri by
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Prote AG.

2. Airbag system 71
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

3 Airbag control unit

⇒ “3.1 Assembly overview - airbag control unit”, page 72
⇒ “3.2 Removing and installing airbag control unit J234 ”,
page 72

3.1 Assembly overview - airbag control unit

1 - Airbag control unit - J234-

❑ Removing and installing
⇒ page 72 .
❑ The control unit is earth‐
ed via the housing with
the bodywork.
2 - Electrical connections
3 - Bolt
❑ Qty. 3.
❑ 9 Nm

AG. Volkswagen AG d
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pe

ility
ot

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, is n

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hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

3.2 Removing and installing airbag control

unit - J234-
nform
ercia

Special tools and workshop equipment required

m

a
com

tion in
r
te o

thi
s
iva

do
r
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cum
fo

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t.
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Cop py
t. rig
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by c lksw
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Prote AG.

72 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1783-

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c

ce
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nl

pt
du

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itte

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erm

ab
ility
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wit
, is n

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hole

spec
es, in part or in w

t to the co
rrectness of i
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nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
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Cop py
t. rig
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pyri by
Vo
o
by c lksw
cted agen
Prote AG.
Removing

Note

The removal and installation procedures for the airbag control unit may have to be revised slightly depending
on model variants (protective bracket).

3. Airbag control unit 73

 Crafter 2006 ➤ n AG. Volkswagen AG
wage - Edition 12.2014does n
General body repairs,Vinterior
olks ot gu
y
db ara
rise nte
tho eo
WARNING
ss
au ra
c

ce
e
nl

pt
Safety regulations must be observed when working with pyro‐
du

an
itte

technic components ⇒ page 1 .

y li
erm

ab
ility
ot p

wit
, is n

– Disconnect battery earth cable with ignition switched on ⇒

h re
hole

Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐

spec
connecting battery .
es, in part or in w

t to the co
– Remove lower centre trim ⇒ page 111 .

rrectness of i
WARNING
l purpos

Before handling pyrotechnic components (e.g. disconnecting

the electrical connector), the person handling them must en‐

nf
ercia

sure that he/she is “electrically discharged”. To do this e.g.

or
briefly touch the door striker plate.

m
m

atio
om

n in
or c

thi
– Open catch -2- on connector -arrows- and pull off electrical
te

sd
iva

connector -5-.

o
r
rp

cu
o

m
f

– Unscrew bolts -3- in front of front passengers footwell.

en
ng

t.
yi Co
op py
– Remove airbag control unit -1- to front passenger side. t. C rig
gh ht
pyri by
Installing
o Vo
by c lksw
cted agen
Prote AG.
Install in reverse order, but note the following:

Note

Ensure electrical connector is pushed fully onto stop and engages

audibly.

WARNING

Battery must be connected with ignition switched on. If pyro‐

technic components (e.g. airbag, seat belt tensioners) are
repaired incorrectly, undesired triggering may occur after the
battery is connected. Ensure that nobody is in vehicle when
connecting battery.

– Connect battery earth cable with ignition switched on ⇒ Elec‐

trical system; Rep. gr. 27 ; Battery; Connecting and discon‐
necting battery .

Note

♦ If airbag warning lamp - K75- indicates a fault following instal‐

lation, event memory must be read, deleted and then read
again ⇒ Vehicle diagnostic tester.
♦ If a new airbag control unit -J234- is installed, the control unit
must be encoded ⇒ Vehicle diagnostic tester.

Specified torques
♦ Bolts ⇒ Item 3 (page 72)

74 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4 Driver's airbag
⇒ “4.1 Removing and installing airbag unit on driver side”,
page 75
⇒ “4.2 Removing and installing steering wheel”, page 78
⇒ “4.3 Removing and installing return spring with slip ring”, page
79

4.1 Removing and installing airbag unit on

driver side

Note

Removal and installation are described for conventional airbag

unit on driver side. Removal and installation of airbag unit on driv‐
er side for multifunction steering wheel are similar.

Removing

WARNING

Safety regulations must be observed when working with pyro‐

technic components ⇒ page 1 .

– Disconnect battery earth cable with ignition switched on ⇒

Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐
connecting battery .
AG. Volkswagen AG d
agen oes
olksw not
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Note ised b ara
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♦ The bolts -5- are integrated in the steerings wheel and cannot be removed or renewed.
s a c

ce
e
nl

♦ For reasons of clarity, the bolt is shown removed in this diagram.

pt
du

an
itte

y li
erm

– Turn steering wheel -1- to centre position. ab

ility
ot p

wit
– Remove bolts -5- on left and right from back of steering wheel
, is n

h re
-1-.
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio
om

n in
or c

thi
te

sd
iva

o
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rp

cu
o

m
f

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

4. Driver's airbag 75
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
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WARNING
ss a c
ce
le
un

pt

Electrostatic discharges may result in unintentional triggering

an
d
itte

of airbag. Therefore, the mechanic must electrostatically dis‐

y li
erm

ab

charge him/herself before disconnecting the igniter and earth

ility
ot p

wires. This can be carried out e.g. by briefly touching the body
wit
is n

or striker plate of the door.

h re
ole,

spec
urposes, in part or in wh

t to the co

– Remove airbag unit on driver side -2- from steering wheel

-1- by carefully taking it out forwards.
– Disconnect connector -4-.
rrectne

– Slide locking device on connector -3- in direction of

-arrow A-.
ss o
cial p

– Using a suitable tool, release locking mechanism in

inform

-direction of arrow B- and disconnect connector -3- from airbag

mer

unit on driver side -2-.

atio
om

n
c

i
or

n thi
te

sd
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pr

cum
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fo

en
ng

t.
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Cop py
ht. rig
rig ht
py by

76
co Vo
by lksw
cted
Rep. gr.69 - Passenger protection
agen
Prote AG.
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing

WARNING

♦ Safety regulations must be observed when working with

pyrotechnic components ⇒ page 1 .
♦ Before handling pyrotechnic components (e.g. connecting
the electrical connector), the person handling them must
ensure that he/she is “electrically discharged”. To do this
e.g. briefly touch the door striker plate.

Note

♦ The bolts -5- are integrated in the steering wheel and cannot be removed or renewed.
♦ For reasons of clarity, the bolt is shown removed in this diagram.

– Connect connectors -3- and -4- on airbag unit -2-.

n AG. Volkswagen AG do
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– Press in fastener on connector -3- in direction yV
olks of -arrow B-. ot g
b ua
ed ran
– Slide fastener on connector -3- in direction
horis of -arrow A-. tee
ut or
a ac
– Install airbag unit -2- to steeringsswheel -1-.

ce
e
nl

pt
– Secure airbag unit -2- on left and right of steering wheel -1-
du

an
itte

with bolts -5-.

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

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om

n in
or c

thi
te

sd
iva

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o

m
f

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ng

t.
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t. rig
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pyri by
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co lksw
by
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Prote AG.

4. Driver's airbag 77
 . Volkswagen AG
Crafter 2006 ➤ wage
n AG does
olks not
General body repairs, interior
d b- Edition 12.2014
y V gu
ara
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ris
tho eo
au ra
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un

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an
d
itte

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erm

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ility
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wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

WARNING

Battery must be connected with ignition switched on. If pyro‐

technic components (e.g. airbag, seat belt tensioners) are
repaired incorrectly, undesired triggering may occur after the
battery is connected. Ensure that nobody is in vehicle when
connecting battery.

– Connect battery earth cable with ignition switched on ⇒ Elec‐

trical system; Rep. gr. 27 ; Battery; Connecting and discon‐
necting battery .
Specified torques
Component Specified torques
Airbag unit 6 Nm

4.2 Removing and installing steering wheel

Removing and installing steering wheel ⇒ Running gear, axles,
steering; Rep. gr. 48 ; Removing and installing steering wheel .

78 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.3 Removing and installing return spring

with slip ring
Depending on model, the coil connector with slip ring - F 138- is
part of the steering column switch ⇒ Electrical system; Rep. gr.
94 ; Steering column switch .

AG. Volkswagen AG d
agen oes
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es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

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tion in
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te o

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Prote AG.

4. Driver's airbag 79
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

5 Front passenger side airbag

⇒ “5.1 Removing and installing airbag unit on front passenger
side”, page 80

5.1 Removing and installing airbag unit on

front passenger side
Removing

WARNING

Refer to safety precautions when working on airbag

⇒ page 1 .

– Disconnect battery earth cable with ignition switched on ⇒

Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐
connecting battery .
AG. Volkswagen AG d
agen
– Remove right vent trim ⇒ page 18 . olksw
oes
not
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– Remove right centre vent trim ⇒ page 20 . orise nte
eo
h
ut ra
– Remove front passenger airbag cover ⇒ page 16 . ss a c

ce
le

– Unscrew bolts -arrows-.

un

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es, in part or in w

t to the co
rrectness of i
l purpos

WARNING

nform
ercia

Electrostatic discharges may result in unintentional triggering

m

a
com

ti
of airbag. Therefore, the mechanic must electrostatically dis‐
on in
charge him/herself before disconnecting the igniter and earth
r
te o

thi
wires. This can be carried out e.g. by briefly touching the body
s
iva

do

or striker plate of the door.

r
rp

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80 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
lkswage es n
o ot g
byV ua
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tho
u or
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ce
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nl

pt
du

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erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

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or

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ate

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for

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– Separate connectors -1- and -2- on front passenger airbag.

– Remove bolts -arrows A-.
– Slide front passenger airbag in direction of -arrow B- and re‐
move it from dash panel.

WARNING

Set down airbag with impact cushion facing upwards.

Installing
– Install front passenger airbag.
– Fit connectors -1- and -2- on front passenger airbag.
– Tighten bolts -arrows A- to 8 Nm of torque.

5. Front passenger side airbag 81

 AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
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or eo
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Crafter 2006 ➤ aut ra
c
s
General body repairs, interior - Edition 12.2014 s

ce
le
un

pt
an
d
itte

y li
rm

ab
pe

ility
ot

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
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cum
fo

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by c lksw
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Prote AG.

– Tighten bolts -arrows- to 2 Nm of torque.

– Switch on ignition.

WARNING

Battery must be connected with ignition switched on. If pyro‐

technic components (e.g. airbag, seat belt tensioners) are
repaired incorrectly, undesired triggering may occur after the
battery is connected. Ensure that nobody is in vehicle when
connecting battery.

– Connect battery earth cable with ignition switched on ⇒ Elec‐

trical system; Rep. gr. 27 ; Battery; Connecting and discon‐
necting battery .

Note

If airbag warning lamp - K75- indicates a fault following installa‐

tion, event memory must be read, deleted and then read again
⇒ Vehicle diagnostic tester.

82 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

6 Side airbag
⇒ “6.1 Removing and installing side airbags on driver and front
passenger sides”, page 83

6.1 Removing and installing side airbags on

driver and front passenger sides

Note

Removal and installation is described for the right front seat. Ap‐
ply the same instructions for removal and installation of the left
front seat as appropriate.

Removing
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WARNING d byV
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ho
Refer to safety precautions when
aut
working on airbag or
ac
⇒ page 1 . ss

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un

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erm

– Disconnect battery earth cable with ignition switched on ⇒

ab
ility
Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐
ot p

wit
connecting battery .
is n

h re
ole,

spec
urposes, in part or in wh

WARNING

t to the co
Electrostatic discharges may result in unintentional triggering
of airbag. Therefore, the mechanic must electrostatically dis‐

rrectne
charge him/herself before disconnecting the igniter and earth
wires. This can be carried out e.g. by briefly touching the body
or striker plate of the door.

ss o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
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cum
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t. rig
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Vo
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Prote AG.

6. Side airbag 83
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
lkswage es n
o ot g
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tho
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nl

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ility
ot p

wit
, is n

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hole

spec

– Lift up locking lever and slide seat forwards.

es, in part or in w

t to the co

– On vehicles with seat heating, disconnect electrical connec‐

tors -8- and -7- for airbag unit -2- located under seat.
rrectness of i

– Remove backrest cover ⇒ page 186 .

l purpos

– Unscrew two bolts -3- and clear away earth cable -4-.
– Carefully pull airbag unit -2- off backrest frame -1- in
nf
ercia

-direction of arrow-.
orm
m

atio
m

– Slide locking device -6- on connector -5- in direction of

o

n in
c

-arrow-.
or

thi
te

sd
a

– Disconnect connector -5- from airbag unit -2-.

iv

o
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cu
o

Installing
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– Connect connector -5- to airbag unit -2-. C py
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– Push in locking device -6- on connector -5-.
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– Fit airbag unit -2- into backrest frame -1-.
Prote AG.

– Start bolts -3- with earth cable -4- on backrest frame -1- and
tighten bolts.

84 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
rise nte
tho eo
au ra
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ce
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un

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ab
ility
ot p

wit
is n

h re

– Install backrest cover ⇒ page 186 .

ole,

spec
urposes, in part or in wh

– On vehicles with seat heating, connect electrical connectors

t to the co

-8- and -7- for airbag unit -2- located under seat.

WARNING
rrectne

Battery must be connected with ignition switched on. If pyro‐

ss

technic components (e.g. airbag, seat belt tensioners) are

o
cial p

repaired incorrectly, undesired triggering may occur after the

inform

battery is connected. Ensure that nobody is in vehicle when

mer

connecting battery.
atio
om

n
c

i
or

n thi
te

sd

– Connect battery earth cable with ignition switched on ⇒ Elec‐

iva

o
r

trical system; Rep. gr. 27 ; Battery; Connecting and discon‐

p

cum
r
fo

necting battery .
en
ng

t.
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Specified torques
C py
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Component Specified torques
co Vo
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Prote AG.
Side airbag 2 Nm

6. Side airbag 85
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

7 Curtain airbag
⇒ “7.1 Removing and installing curtain airbag in front seat area”,
page 86

7.1 Removing and installing curtain airbag

in front seat area

Note

Removal and installation are described for the left vehicle side.
The removal and installation of the right side of the vehicle is sim‐
ilar.

Removing

Note

The removal and installation procedures for the courtain airbags

may have to be revised slightly depending on model variants.
AG. Volkswagen AG d
agen oes
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gu
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Observe safety precautions when working aut on airbag
h
ra
⇒ page 1 . ss c

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y li
– Disconnect battery earth cable with ignition switched on ⇒
rm

ab
pe

Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐

ility
ot

connecting battery .

wit
, is n

h re
hole

– Remove A-pillar trim (vehicles with curtain airbag in front seat

spec
area) ⇒ page 129 .
es, in part or in w

t to the co
– Detach upper B-pillar trim ⇒ page 130 .

rrectness of i
l purpos

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mercia

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tion in
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Prote AG.

86 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
y V gu
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rise nte
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au ra
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ce
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un

pt
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ility
ot

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, is n

h re
hole

spec
es, in part or in w

t to the co

WARNING
rrectness of i

Electrostatic discharges may result in unintentional triggering

l purpos

of airbag. Therefore, the mechanic must electrostatically dis‐

charge him/herself before disconnecting the igniter and earth
wires. This can be carried out e.g. by briefly touching the body
nform
ercia

or striker plate of the door.

m

a
com

tion in
r

– Slide locking device -5- on connector -4- in direction of

te o

thi

-arrow B-.
s
iva

do
r
rp

cum

– Using a suitable tool, release locking device -6- in direction of

fo

en
g

-arrow A- and pull off connector -4- from curtain airbag in front
n

t.
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op
seat area -1-. C py
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yri by
– Unscrew bolts -8- and clear away earth cable -7-. cop Vo
by lksw
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– Remove bolts -2- and -3-
AG.

– Remove curtain airbag for front seat area -1- from vehicle.
Installing
– Install curtain airbag in front seat area -1-, start bolts -2- and
-3-, and tighten them to specified torque of 4 Nm.

7. Curtain airbag 87
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Start bolts -8- with earth cable -7- on A-pillar and tighten bolts
to 4 Nm of torque.
– Fit connector -4- on curtain airbag for front seat area -1-.
– Push in locking device -6- on connector -4-. AG. Volkswagen AG d
agen oes
– Engage locking device -5- on connector -4-. olksw not
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ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

o
pr

cum
r
fo

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

WARNING

Battery must be connected with ignition switched on. If pyro‐

technic components (e.g. airbag, seat belt tensioners) are
repaired incorrectly, undesired triggering may occur after the
battery is connected. Ensure that nobody is in vehicle when
connecting battery.

– Connect battery earth cable with ignition switched on ⇒ Elec‐

trical system; Rep. gr. 27 ; Battery; Connecting and discon‐
necting battery .

88 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
lksw not
Note by Vo gu
ara
d
rise nte
o eo
If airbag warning a lamp - K75- indicates a fault following installation, event memory must be read, deleted and
th
u ra
read again ⇒ Vehicle diagnostic tester.
ss c

ce
le
un

pt
an
d
itte

Specified torques

y li
rm

ab
pe

ility
Component Specified torques
ot

wit
, is n

Curtain airbag 4 Nm

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
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rp

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fo

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t.
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t. rig
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by
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7. Curtain airbag 89
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

8 Airbag crash sensors

⇒ “8.1 Removing and installing front side airbag crash sensor”,
page 90

8.1 Removing and installing front side air‐

bag crash sensor
⇒ “8.1.1 Side airbag crash sensor, driver side”, page 90
⇒ “8.1.2 Side airbag crash sensor, front passenger side”,
page 92

8.1.1 Side airbag crash sensor, driver side

Note

The side airbag crash sensor on front passenger side is installed

on the inside of the door.

Removing
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1783-

AG. Volkswagen AG d
agen oes
olksw not
y V gu
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WARNING
ce
e
nl

pt
du

an
itte

y li

Refer to safety precautions when working on airbag

erm

ab

⇒ page 1 .
ility
ot p

wit
, is n

h re
hole

– Disconnect battery earth cable with ignition switched on ⇒

spec

Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐

es, in part or in w

t to the co

connecting battery .
– Remove front door trim on driver side ⇒ page 93 .
rrectness of i
l purpos

nform
mercia

at
om

ion
c

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or

his
ate

do
priv

cum
for

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t.
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Cop py
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by
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Prote AG.

90 Rep. gr.69 - Passenger protection

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
rise nte
tho eo
au ra
ss c

ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

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or

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WARNING
C py
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Vo
co
Before handling pyrotechnic components (e.g. disconnecting
by lksw
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Prote
the electrical connector), the person handling them must en‐
AG.

sure that he/she is “electrically discharged”. To do this e.g.

briefly touch the door striker plate.

– Disconnect connector -4- from crash sensor -2-.

– Remove bolts -3-.
– Pull crash sensor -2- off front door -1-.
Installing

WARNING

♦ Before handling pyrotechnic components (e.g. connecting

the electrical connector), the person handling them must
ensure that he/she is “electrically discharged”. To do this
e.g. briefly touch the door striker plate.

– Install crash sensor -2- on front door -1-.

8. Airbag crash sensors 91

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Tighten bolts -3-.

– Connect connector -4- to crash sensor -2-.

WARNING

Battery must be connected with ignition switched on. If pyro‐

technic components (e.g. airbag, seat belt tensioners) are
repaired incorrectly, undesired triggering may occur after the
battery is connected. Ensure that nobody is in vehicle when
connecting battery.

– Connect battery earth cable with ignition switched on ⇒ Elec‐

trical system; Rep. gr. 27 ; Battery; Connecting and discon‐
necting battery .

Note

If airbag warning lamp - K75- indicates a fault following installa‐

tion, event memory must be read, deleted and read again ⇒ Ve‐
hicle diagnostic tester.

Specified torques
Component Specified torques
Crash sensor 4 Nm

8.1.2 Side airbag crash sensor, front passen‐

ger side
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agen oes
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The side airbag crash sensor on frontaupassenger
th side is installed ra
on the inside of the door. ss c
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itte

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erm

WARNING
ab
ility
ot p

wit
, is n

Refer to safety precautions when working on airbag

h re

⇒ page 1 .
hole

spec
es, in part or in w

t to the co

– Disconnect battery earth cable with ignition switched on ⇒

Electrical system; Rep. gr. 27 ; Battery; Connecting and dis‐
connecting battery .
rrectness of i

– Remove front door trim panel on front passenger side

l purpos

⇒ page 93 .
Removal and installation of the side airbag crash sensor on front
nform
ercia

passenger side is similar to removal and installation of the side

m

airbag crash sensor on driver side and the same instructions can
at
om

io

therefore be derived from these.

n
c

in t
or

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e

♦ Removing and installing side airbag crash sensor, driver side

at

do
riv

⇒ page 90 .
p

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92 Rep. gr.69 - Passenger protection

 n AG. Volkswagen AG do
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General
auth body repairs, interior - Edition 12.2014 eo
ra
ss c

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un

pt
70 – Trim, insulation

an
d
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ility
ot
1 Door trims

wit
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hole

spec
⇒ “1.1 Removing and installing front door trim, driver side”, page

es, in part or in w
93

t to the co
⇒ “1.2 Removing and installing luxury armrest in front door”, page
95

rrectness of i
⇒ “1.3 Removing and installing luxury armrest in front door”, page

l purpos
97
⇒ “1.4 Removing and installing rear right wing door trim”,

nform
ercia
page 99
m
⇒ “1.5 Removing and installing rear left wing door trim”,

a
com

tio
page 101

n in
r
te o

thi
⇒ “1.6 Removing and installing cab door trim”, page 103

s
iva

do
r
rp

c
⇒ “1.7 Removing and installing sliding door trim”, page 104

um
fo

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ng
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yi
1.1 Removing and installing front door trim,
Co
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Special tools and workshop equipment required Prote AG.

♦ Release lever - T10039-

♦ Removal wedge - 3409-

1. Door trims 93
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1783-

Note

Removal and installation of the front door trim panel are described
for the left side. Removal and installation of the front door trim
panel on the right side are similar. AG. Volkswagen AG d
agen oes
olksw not
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ility
ot

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h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
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rp

cum
fo

en
ng

t.
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Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

94 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing
– Switch off ignition.
– Use removal wedge - 3409- to unclip cap -3- and handle inner
trim -5- from front door trim panel -1-.
– Fold out door pocket -7- and unscrew bolts -2- and -4-.
– Lever out front door trim panel -1- in area of mountings for clips
-8- using release lever - T10039- and wedge - T10039/1- .
– Lift front door trim panel -1- upwards in vertical line, and fold
it out slightly.
– Unhook Bowden cable -9- from inner door handle.
– Depending on vehicle equipment level, separate electrical wir‐
ing connectors from window regulator switch.
– Detach wiring harnesses from
AG . Volkdoor
swagetrim panel and remove
n AG d
door trim. agen oes
olksw not
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Installing ed nte
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Install inssreverse order, but note the following: au ra
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itte

Note
y li
erm

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ility
ot p

Before installing, check retaining clips and add-on parts for damage and renew if necessary. wit
, is n

h re
hole

spec
Specified torques
es, in part or in w

t to the co

Component Specified torques

Front door trim 9 Nm
rrectness of i

1.2 Removing and installing luxury armrest

l purpos

in front door
nform
ercia

(From 05.2011 to 07.11.2011)

m

at
om

ion
c

in t
or

his
e

Note
at

do
priv

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or

Removal and installation is described for the left side. Follow

f

en
ng

t.
same instructions for the right side as appropriate.
yi Co
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Removing copy Vo
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– Pull luxury armrest in -direction of arrow- off catches in door
AG.

trim.

1. Door trims 95
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Clips -2- (qty. 3) remain engaged in front door trim panel -1-.

Installing
Materials

Note

The part numbers of the materials can be found in ⇒ ETKA .

♦ Bolt - WHT 000 958-

♦ Speed nut - N 906 988 03-

– Remove front door trim panel -1- ⇒ page 93 .

– Unclip clips -2- from rear of front door trim panel -1-.

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– Disengage remaining clips from drear of luxury armrest -1-.
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– Insert clamping snap nuts -2-
au (Qty. 5) on rear of luxury armrest
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96 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
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– Fit comfort arm rest, and tighten it with bolts -2- (qty. 5) from
rear of front door trim panel -1-.
– Install front door trim panel -1- ⇒ page 93 .
Specified torques
Component Specified torques
Luxury armrest 2 Nm

1.3 Removing and installing luxury armrest

in front door
Removing

1. Door trims 97
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
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– Remove front door trim panel -1- ⇒ page 93 .

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– Remove bolts -3-.

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– Push comfort arm rest -2- in direction of -arrow- out of mount‐

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ings -arrows- in front door trim panel -1-.

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Installing
t to the co
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cial p

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98 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

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– Fit comfort arm rest -2- to mountings -arrows- in front door trim
panel -1-, and push it in direction of -arrow-.

rrectness of i
– Tighten comfort arm rest -2- with bolts -3- (qty. 3) from rear of
l purpos

front door trim panel -1-.

– Install front door trim panel -1- ⇒ page 93 .
nform
ercia

Specified torques
m

a
com

tion in

Component Specified torques

r
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Luxury armrest 2 Nm
s
iva

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1.4 Removing and installing rear right wing

en
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door trim Cop py
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Special tools and workshop equipment required
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Prote AG.

1. Door trims 99
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Release lever - T10039-

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Removing
Rear wing door upper trim
– Starting from bottom, lever off rear wing door upper trim -1- in
area of clip mountings -2- (Qty. 6) using release lever -
T10039- and wedge - T10039/1- .
– Remove rear wing door upper trim -1- from rear wing door.

100 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
AG. Volkswagen AG d
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agen o
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Rear wing door lower trim ho
ris nte
eo
ut ra
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– Using a screwdriver, unclip interior
s door handle trim -5- for‐
s c
wards out of interior handle mechanism.

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nl

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Note

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♦ Interior door handle trim -5- is engaged with 2 locking hooks at top and bottom, on left and right and in the

h re
hole
centre of interior door handle.

spec
es, in part or in w
♦ Renew interior door handle trim if retaining hooks -5- are damaged.

t to the co
– Starting from bottom, lever off rear wing door lower trim -4- in

rrectness of i
area of clip mountings -3- (Qty. 13) using release lever -
T10039- and wedge - T10039/1- .
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– Remove rear wing door lower trim -4- from rear wing door.

nform
ercia

Installing
m

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Install in reverse order, but note the following:
om

ion
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Before installing, check retaining clips and add-on parts for damage and renew if necessary.
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1.5 Removing and installing rear left wing pyri by
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door trim
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Special tools and workshop equipment required

♦ Release lever - T10039-

1. Door trims 101

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
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Removing
es, in part or in w

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Rear wing door upper trim

– Starting from bottom, lever off rear wing door upper trim -1- in
area of clip mountings -4- (Qty. 6) using release lever -
rrectness of i

T10039- and wedge - T10039/1- .

l purpos

– Remove rear wing door upper trim -1- from rear wing door.
Rear wing door lower trim
nform
ercia

– Starting from bottom, lever off rear wing door lower trim -2- in
m

a
com

area of clip mountings -3- (Qty. 13) using release lever -

ion in

T10039- and wedge - T10039/1- .

r
te o

thi
s
iva

– Remove rear wing door lower trim -2- from rear wing door.
do
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fo

Installing
en
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Install in reverse order, but note the following: C py
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Note Prote AG.

Before installing, check retaining clips and add-on parts for damage and renew if necessary.

102 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.6 Removing and installing cab door trim

Special tools and workshop equipment required
♦ Release lever - T10039-

Note

Removal and installation of the cab door trim is described for the
right-hand side. Removal and installation of the left cab door trim
is similar.

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1. Door trims 103

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General body repairs, interior - Edition 12.2014 s

ce
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nl

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Removing

itte

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– Using a screwdriver, unclip interior door handle trim -5- for‐

ility
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wards out of interior handle mechanism.

wit
, is n

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hole

spec
Note
es, in part or in w

t to the co
♦ Interior door handle trim -5- is engaged with 2 locking hooks at top and bottom, on left and right and in the
centre of interior door handle.

rrectness of i
♦ Renew interior door handle trim if retaining hooks -5- are damaged.
l purpos

– Starting from bottom, lever off cab door trim -2- in area of clip

nf
ercia

mountings -3- (Qty. 8) using release lever - T10039- and

or
wedge - T10039/1- .

m
m

atio
m

– Remove cab door trim -2- with stowage net -4- from cab door
o

n in
or c

-1-.

thi
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sd
iva

Installing

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Install in reverse order, but note the following:

t.
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Prote AG.
Before installing, check retaining clips and add-on parts for damage and renew if necessary.

1.7 Removing and installing sliding door

trim

Note

Removal and installation of the sliding door trim is described for

the right side. Removal and installation of the left sliding door trim
is similar.

104 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
olksw not
y V gu
d b ara
rise nte
tho eo
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ce
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es, in part or in w

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Removing
Sliding door upper trim
– Starting from bottom, lever off sliding door upper trim -1- in
area of clip mountings -3- ( Qty. 8) using release lever -
T10039- and wedge - T10039/1- .
– Remove sliding door upper trim -1- from dash panel.
Sliding door lower trim
– Starting from bottom, lever off sliding door lower trim -2- in area
of clip mountings -3- (Qty. 12) using release lever - T10039-
and wedge - T10039/1- .
– Depending on vehicle equipment, disconnect wiring harness‐
es from loudspeaker connectors ⇒ Communication; Rep. gr.
91 ; Infotainment; Loudspeaker systems .
– Remove sliding door lower trim -2- from dash panel.
Installing
Install in reverse order, but note the following:

1. Door trims 105

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Before installing, check retaining clips and add-on parts for damage and renew if necessary.

AG. Volkswagen AG d
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Prote AG.

106 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2 Dash panel
⇒ “2.1 Removing and installing dash panel”, page 107
⇒ “2.2 Removing and installing foot well trim”, page 109
⇒ “2.3 Removing and installing lower dash panel trim”,
page 110
⇒ “2.4 Removing and installing steering column trim”, page 110
⇒ “2.5 Removing and installing lower centre trim”, page 111
⇒ “2.6 Removing and installing centre console”, page 112
⇒ “2.7 Removing and installing dash panel insert trim”,
page 114

2.1 Removing and installing dash panel

Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1783-

G. Volkswagen
– Remove steering wawheel
gen A ⇒ RunningAgear,
G do axles, steering; Rep.
es n
olks
gr. 48 ; Removing
by
V and installing steering wheel
ot g
ua
ed ran
ris t
– Remove
ut
ho radio ⇒ Communication; Rep. gr. 91 ; Radio
ee
or system .
sa ac
– Remove
s outer left and right vent trim ⇒ page 18 .
ce
le
un

pt

– Remove dash panel compartment ⇒ page 23 .

an
d
itte

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ab

– Remove windscreen ventilation trim on left and right

pe

ility

⇒ page 26 .
ot

wit
, is n

h re

– Remove centre loudspeaker ⇒ Communication; Rep. gr. 91 ;

hole

spec

Loudspeaker systems .
es, in part or in w

t to the co

– Remove dash panel insert trim ⇒ page 114 .

– Remove steering column trim ⇒ page 110 .
rrectness of i

– Remove centre console ⇒ page 112 .

l purpos

– Remove airbag unit on front passenger side ⇒ page 80 .

nform
mercia

a
com

tion in
r
te o

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2. Dash panel 107

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Crafter 2006 ➤ tho tee
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General body repairs, interior - Edition
ss
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12.2014 ac

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mer

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c

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– Unscrew bolts -2- (Qty. 2 on each side) attaching defroster

vent channel on left and right from above.
– Unscrew bolts -3- (Qty. 4) from above.
– Unscrew bolts -4- (Qty. 4) from below.
– Carefully pull dash panel -1- back until wiring harnesses are
accessible.
– Detach all wiring harnesses (depending on equipment level)
from dash panel.
– With aid of second mechanic, carefully lift dash panel -1- out
of vehicle.
Installing
Install in reverse order, but note the following:

Note

When installing dash panel -1-, ensure that it is positioned exactly.

108 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Specified torques
Component Specified torques
Dash panel 6 Nm

2.2 Removing and installing foot well trim

Note

Removal and installation is described for right side of vehicle.

Follow same instructions for left side as appropriate.

AG. Volkswagen AG d
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urposes, in part or in wh

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cial p

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mer

atio
m

Removing
o

n
c

i
or

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– Remove lower dash panel trim ⇒ page 110 .

te

sd
iva

o
r

– Use a screwdriver to lever out clamping pins and remove

p

cum
r
fo

spreader rivets -2- and -3- from footwell trim -1-.

en
ng

t.
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op
– Pull footwell trim -1- out of mounting brackets.
C py
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Installing
op Vo
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Install in reverse order, but note the following:

2. Dash panel 109

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
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After installation, check that footwell trim isthcompletely
oris behind beading of door seal. ntee
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2.3 Removing and installing lower dash

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d
panel trim
itte

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ility
Special tools and workshop equipment required
ot

wit
, is n

♦ Torque screwdriver - V.A.G 1624-

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

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mercia

a
com

tion in
r
te o

thi
s
iva

do
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rp

cum
Note
fo

en
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Removal and installation are described for the left vehicle side.
C py
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Follow same instructions for the right side as appropriate.
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pyri by
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Removing
– Remove bolt -2-.
– Pull lower dash panel trim -1- downwards to remove.
Installing
Install in reverse order, but note the following:

Note

Before installing, check speed nuts and retaining clips for damage
and renew if necessary.

Specified torques
Component Specified torques
Trim 2 Nm

2.4 Removing and installing steering col‐

umn trim
Special tools and workshop equipment required

110 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque screwdriver - V.A.G 1624-

Removing
– Remove lower dash panel trim ⇒ page 110 .
– Unscrew bolts -arrows-. AG. Volkswagen AG d
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– Remove steering column trim -1- downwards. by Vol
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Installing thor eo
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Install in reverse order, but note the following: s

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Before installing, check speed nuts and retaining clips for damage
is n

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and renew if necessary.
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urposes, in part or in wh

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Specified torques
Component Specified torques

rrectne
Trim 2 Nm

ss o
cial p

f inform
mer

2.5 Removing and installing lower centre

atio
m

trim
o

n
c

i
or

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e

Special tools and workshop equipment required

t

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pr

cum
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♦ Torque screwdriver - V.A.G 1624-

fo

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2. Dash panel 111

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
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cial p

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mer

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Removing
fo

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– Fold left and right cab floor covering to side. Cop py
t. rig
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– Remove bolts -2-. p by
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– Remove centre trim -1- towards the front. Prote AG.

Installing
Install in reverse order, but note the following:

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

Specified torques
Component Specified torques
Trim 2 Nm

2.6 Removing and installing centre console

Special tools and workshop equipment required

112 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque screwdriver - V.A.G 1624-

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te o

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fo

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Cop py
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Removing
– Remove centre dash panel compartment ⇒ page 25 .
– Remove left and right centre vents ⇒ page 20 .
– Remove lower centre trim ⇒ page 111 .
– Remove bolts -2-.
– Carefully remove centre console -1- towards the front.

2. Dash panel 113

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Disconnect connector -3- from socket -4- ⇒ Electrical system;

Rep. gr. 96 ; 12 volt accessory socket .
Installing
Install in reverse order, but note the following:

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

Specified torques
Component Specified torques
Centre console 2 Nm

2.7 Removing and installing dash panel in‐

sert trim
Special tools and workshop equipment required
♦ Torque screwdriver - V.A.G 1624-

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es, in part or in w

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114
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Prote AG.
Rep. gr.70 - Trim, insulation
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014
AG. Volkswagen AG d
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Removing
– Remove steering wheel ⇒ Running gear, axles, steering; Rep.
gr. 48 ; Steering column and steering wheel .
– Remove steering column switch ⇒ Electrical system; Rep. gr.
94 ; Steering column switch .
– Remove steering column trim ⇒ page 110 .
– Remove centre console ⇒ page 112 .
– Remove dash panel insert ⇒ Electrical system; Rep. gr. 90 ;
Dash panel insert; Removing and installing dash panel insert .
– Remove bolts -2-.
– Carefully remove dash panel insert trim -1- towards the front.
– Disconnect connector -4- from electronic ignition lock D9 -3-
⇒ Electrical system; Rep. gr. 94 ; steering column switch .
Installing
Install in reverse order, but note the following:

2. Dash panel 115

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Before installing, check speed nuts and retaining clips for damage and renew if necessary.

Specified torques
Component Specified torques
Trim 2 Nm

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116 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

3 Removing and installing dash panel

central tube
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1331-

AG. Volkswagen AG d
agen oes
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– Remove left and right footwell trim ⇒ page 109 .

– Loosen steering column ⇒ Running gear, axles, steering;
Rep. gr. 48 ; Removing and installing steering column .

3. Removing and installing dash panel central tube 117

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Release selector mechanism from subframe ⇒ Power trans‐

mission; Rep. gr. 34 ; Repairing selector mechanism; Re‐
moving and installing selector mechanism .
– Remove air filter ⇒ Power unit; Rep. gr. 23 ; Assembly over‐
view - air filter .
– Remove air ducts on heater unit ⇒ Heating, ventilation, air
conditioning system; Rep. gr. 80 ; Repairing heating system .
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– Release heater unit from subframe and secure againstysag‐
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– Release wiring harness from central electrics and
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– Release dash panel wiring harness from assembly carrier.

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Using a scriber, mark installation position of bolts -2-, -3- and -4- on subframe -1-.
hole

spec
es, in part or in w

– Unscrew bolts -2-, -3- and -4-.

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– Unscrew 5 bolts (close-ups) from inside of plenum chamber

bulkhead in engine compartment.

118 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Before removing, check clearance to dash panel central tube.

– Remove dash panel central tube from vehicle with the aid of
a second mechanic.
Installing
Install in reverse order, but note the following:
Specified torques
Component Specified torques
Dash panel central tube 20 Nm

AG. Volkswagen AG d
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3. Removing and installing dash panel central tube 119

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4 Interior trims
⇒ “4.1 Installation location overview - cab floor covering”,
page 120
⇒ “4.2 Installation location overview - passenger compartment
floor covering”, page 122
⇒ “4.3 Installation location overview - partition panel”, page 124
⇒ “4.4 Assembly overview - B-pillar trim”, page 125
⇒ “4.5 Assembly overview - front floor plate”, page 126
⇒ “4.6 Removing and installing partition panel”, page 126
⇒ “4.7 Removing and installing A-pillar trim”, page 128
⇒ “4.8 Removing and installing A-pillar trim, vehicles with curtain
airbag in cab”, page 129
⇒ “4.9 Removing and installing B-pillar trim”, page 130
⇒ “4.10 Removing and installing D-pillar trim”, page 132
⇒ “4.11 Removing and installing D-pillar trim, vehicles with elec‐
trically operated vent window”, page 133
⇒ “4.12 Removing and installing front side panel trim”,
page 135
⇒ “4.13 Removing and installing rear side panel trim”, page 137
⇒ “4.14 Removing and installing rear side panel trim, panel van”,
page 139
⇒ “4.15 Removing and installing side window trim”, page 140
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⇒ “4.18 Removing and installing front floor plate”, page 142

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120 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1 - Left floor covering in cab

❑ Removing and installing
⇒ page 141 .
2 - Right floor covering in cab
3 - Front right step insert
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7 - Rear floor covering

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8 - Rear left floor covering in

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cab
9 - Cover

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❑ Qty. 3 on each side.
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❑ For rear step insert.

10 - Bolt

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❑ Qty. 3 on each side.

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14 - Bolt
❑ Qty. 3 on each side.
❑ 2.0 Nm
15 - Step insert trim
❑ Left and right.
16 - Bolt
❑ Qty. 3 on each side.
❑ 2.0 Nm
17 - Speed nut

4. Interior trims 121

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partment; for allocation, see ⇒ Electronic Parts Catalogue

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1 - Front trim strip

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2 - Front floor covering

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❑ Removing and installing

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⇒ page 142 .

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5 - Centre trim strip
6 - Bolt
❑
❑ Qty. 6.
❑ Specified torque: 2 Nm
7 - Seat securing rail
❑ Qty. 3.
8 - Bolt
❑ Qty. 2 for each seat se‐
curing rail -7-
❑ Specified torque: 18 Nm
9 - Rear floor covering
10 - Centre trim strip
11 - Bolt
❑ Qty. 6.
❑ Specified torque: 2 Nm
12 - Rear floor covering
❑ For vehicles with exten‐
ded body and wheel‐
base
13 - Rear cover strip
14 - Lock carrier cover
❑ Removing and installing ⇒ page 145 .
15 - Wheel housing trim
❑ Left and right.
16 - Step trim
❑ Left and right sliding door.
❑ Removing and installing ⇒ page 42 .

122 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

17 - Cover
❑ For entry step
18 - Bolt
❑ Specified torque: 3 Nm
19 - Step
❑ Left and right sliding door.
❑ Removing and installing ⇒ page 42 .
20 - Cap
❑ Qty. 6.
21 - Clip
❑ Qty. 4.
22 - Pop rivet
❑ 2 for each clip -21-
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❑ Specified torque: 2 Nm
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24 - Cover

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❑ Left and right sliding door.
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❑ Rework aperture for interior light if necessary using workshop means.

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4. Interior trims 123

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.3 Installation location overview - partition panel

Note

♦ Depending on model slight differences are possible when referring to assembly overview.
♦ A beading is installed on the inside of the partition panel

1 - Partition panel
❑ With window aperture.
❑ Removing and installing
⇒ page 126 .
2 - Reinforcement plate
❑ For vehicles with flat
roof.
3 - Top right partition panel
❑ For vehicles with sliding
door aperture.
4 - Top partition panel
5 - Top left partition panel
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9 - Bolt
❑ Qty. 2.
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❑ 6 Nm
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10 - Hexagon nut
❑ Qty. 2.
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❑ 6 Nm
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11 - Handle
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❑ Left and right.

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❑ Top left and right.

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14 - Bolt
❑ 6 Nm
15 - Washer
16 - Hexagon nut
❑ Self-locking.
❑ 6 Nm

124 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

17 - Protective cap

4.4 Assembly overview - B-pillar trim

Note

Only the left side is shown. The right side is similar.

1 - B-pillar trim
❑ Removing and installing
⇒ page 130 .
2 - Tie-down ring
3 - Bolt
❑ Specified torque: 18 Nm
4 - Hook
5 - Bolt
❑ Specified torque: 5 Nm

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4. Interior trims 125

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.5 Assembly overview - front floor plate

Note

Only the front floor plate in the passenger compartment is shown. The procedure for the rear floor plate in the
passenger compartment is similar.
AG. Volkswagen AG d
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1 - Front floor covering orise nte
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❑ Removing and installing
s au ra
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⇒ page 142 . s

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2 - Seat securing rail

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❑ Qty. 4.

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❑ Qty. 4.
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4 - Bolt
es, in part or in w

t to the co
❑ Qty. 2 for each seat se‐
curing rail -2-
❑ Specified torque: 18 Nm

rrectness of i
5 - Front trim strip
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❑ Secured with 6 bolts

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❑ Specified torque: 1.5

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10 - Centre trim strip
❑ Secured with 7 bolts

4.6 Removing and installing partition panel

Special tools and workshop equipment required

126 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1331-

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Removing
– Unclip upper trim (if fitted).
– Unscrew bolts -2-, -4- and hexagon nuts -7-.
– Remove tie-down rings -5- on left and right.
– Remove partition -3-, upper partition part -6- and top left and
right partition parts -1-.

4. Interior trims 127

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing
Install in reverse order, but note the following:
AG. Volkswagen AG d
Specified torques agen oes
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4.7 Removing and installing A-pillar trim
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Removing
– Remove outer loudspeaker trim ⇒ page 25 .
– Starting at top, use wedge - T10039/1- to lever out clips -2-
from mountings in body and beading of door seals.
– Pull A-pillar trim -1- at bottom end upwards out of dash panel.
Installing

Note

Before installing, check retaining clips for damage and renew if necessary.

Install in reverse order, but note the following:

128 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note
G. Volkswagen
After installation, check that A-pillar
lkswtrim is completely behind
agen
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same instructions for the right side as appropriate.
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4.8 Removing and installing A-pillar trim, ve‐
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hicles with curtain airbag in cab

spec
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t to the co
Note

rrectness of i
Removal and installation is described for the left side. Follow
same instructions for the right side as appropriate.
l purpos

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tion in
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– Remove outer loudspeaker trim ⇒ page 25 .

4. Interior trims 129

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Starting at top, use wedge - T10039/1- to lever out clips -3-

from mountings in body and beading of door seals.
– Unscrew bolt -2- attaching retaining strap -4-.
– Pull lower end of A-pillar trim -1- upwards to remove from dash
panel.
Installing

Note
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– Start bolt -2- with retaining strip -4- on A-pillar.
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Further installation of A-pillar trim -1- is carried out in the reverse
erm

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sequence; when doing this, note the following:
ot p

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Note
es, in part or in w

t to the co
After installation, make sure that A-pillar trim -1- is completely
behind beading of door seal.

rrectness of i
Specified torques
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Component Specified torques

nf
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A-pillar trim 4 Nm

orm
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atio
4.9 Removing and installing B-pillar trim
om

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same instructions for the right side as appropriate.
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130 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
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t.
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Removing
– Remove belt anchor from front seat belt ⇒ page 63 .
– Pull hook -4- upwards off retainer and unscrew bolt -5-.
– Unscrew bolt -3- and remove tie-down ring -2-.
– Use wedge - T10039/1- to lever B-pillar trim -1- in direction of
-arrow- out of mountings in body and beading of door seals.
– Thread seat belt through opening in trim -1-.
Installing

Note

Before installing, check retaining elements for damage and renew if necessary.

Install in reverse order, but note the following:

4. Interior trims 131

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

n AG. Volkswagen AG do
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olks ot g
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♦ After installing B-pillar trim, check function
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ss c
♦ After installation, check that B-pillar trim is completely behind beading of door seal.

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pt
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Specified torques
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ility
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♦ Bolts ⇒ “4.4 Assembly overview - B-pillar trim”, page 125

wit
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4.10 Removing and installing D-pillar trim
hole

spec
es, in part or in w

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Note

rrectness of i
Removal and installation is described for the left side. Follow
same instructions for the right side as appropriate.
l purpos

Special tools and workshop equipment required

nform
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132 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

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– Disconnect connector -3- from socket -4- ⇒ Electrical system;

Rep. gr. 96 ; 12 volt accessory socket .
Installing
Install in reverse order of removal.

4.11 Removing and installing D-pillar trim,

vehicles with electrically operated vent
window

Note

Removal and installation is described for the left side. Follow

same instructions for the right side as appropriate.

Special tools and workshop equipment required

4. Interior trims 133

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Release lever - T10039-

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– Remove expanding clip from upper D-pillar trim -1-.
– Pull upper D-pillar trim -1- towards passenger compartment
and out of mountings in body.

134 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Lower D-pillar trim

– Use release lever - T10039- to lever out clamping pins -2-.
– Remove expanding clip from D-pillar trim -1-.
– Disconnect connector -3- from socket -4- ⇒ Electrical system;
Rep. gr. 96 ; 12 volt accessory socket .
– Pull lower D-pillar trim -1- towards passenger compartment
and out of mountings in body.
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♦ Removal and installation is described for the left side. Follow

h re
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same instructions for the right side as appropriate.

spec
urposes, in part or in wh

♦ The removal and installation procedures may have to be re‐

t to the co
vised slightly depending on model.

rrectne
Special tools and workshop equipment required
♦ Release lever - T10039- ss o
cial p

f inform
mer

atio
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4. Interior trims 135

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
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Removing
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– Starting at top, lever off front side panel trim -1- in area of clips
m

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-2- using release lever - T10039- and wedge - T10039/1- .

om

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– Depending on vehicle equipment, disconnect wiring harness‐

o

his
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es from loudspeaker connectors ⇒ Communication; Rep. gr.

a

do
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91 ; Infotainment; Loudspeaker systems .

p

cum
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Note

Before installing, check retaining clips and add-on parts for damage and renew if necessary.

Install in reverse order of removal.

136 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.13 Removing and installing rear side panel

trim
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vised slightly depending on model.

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♦ Release lever - T10039-
urposes, in part or in wh

t to the co
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cial p

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mer

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4. Interior trims 137

 Crafter 2006 ➤
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o ot g
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Removing
– Remove door arrester bracket (opening angle 250°, if fitted)
⇒ General body repairs, exterior; Rep. gr. 58 ; Rear left wing
door .
– Starting at top, lever off rear side panel trim -1- in area of clip
mountings -2- using release lever - T10039- and wedge -
T10039/1- .
– Depending on vehicle equipment, disconnect wiring harness‐
es from loudspeaker connectors ⇒ Communication; Rep. gr.
91 ; Infotainment; Loudspeaker systems .
– Remove rear side panel trim -1- from passenger compartment.
Installing

Note

Before installing, check retaining clips and add-on parts for damage and renew if necessary.

Install in reverse order of removal.

138 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

4.14 Removing and installing rear side panel

trim, panel van

Note

♦ Removal and installation is described for the left side. Follow

same instructions for the right side as appropriate.
♦ The removal and installation procedures may have to be re‐
vised slightly depending on model.

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Removing
– Remove door arrester bracket (opening angle 250°, if fitted)
⇒ General body repairs, exterior; Rep. gr. 58 ; Rear left wing
door .
– Use a screwdriver to unscrew clamping pins -3-.
– Remove spreader rivets -4- from rear side panel trim -1-.
– Remove rear side panel trim -1-.

4. Interior trims 139

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing

Note

Before installing, check retaining clips for damage and renew if necessary.

Install in reverse order of removal.

4.15 Removing and installing side window

trim

Note
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Removing
– Remove adjacent pillar and side panel trims ⇒ page 120 .
– Remove adjacent roof trim ⇒ page 147 .

140 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Pull sealing frame for window system -6- off window flange in
area of D-pillar trim -1-.
– Carefully remove D-pillar trim -1-, where bonded with double-
sided adhesive tape -2-, from body.
Installing
Install in reverse order, but note the following:
Fitting notes:

Note

♦ The trim is bonded using double-sided adhesive tape at the factory.

♦ Remove any adhesive residue from trims.
♦ Thoroughly clean body in assembly area of all dirt, grease, wax and other contaminants using adhesive
remover - D 002 000 10- .
♦ Always use a clean cloth.
♦ Apply double-sided adhesive tape immediately prior to installing trim.
♦ Do not touch bonding surface again.

4.16 Removing and installing left floor cover‐

ing in cab
Special tools and workshop equipment required
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♦ Torque wrench - aV.A.G
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Removing
rrectne

– Unscrew bolts -2- and remove trim -3-.

s

– Remove left cab floor covering -1- from vehicle.

s o
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Installing
nform
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Install in reverse order, but note the following:

atio
om

n
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Specified torques
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Component Specified torques

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Floor covering 2 Nm
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4.17 Removing and installing right floor cov‐
Prote AG.

ering in cab
Special tools and workshop equipment required

4. Interior trims 141

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1783-

Note

Only the left side is shown in the diagram. The right side is similar.

Removing
– Unscrew bolts -2- and remove trim -3-.

– Unscrew bolts -arrows- and remove rear vent. agen

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– Remove front cover strip ⇒ Item 6 (page 121) . d by
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Install in reverse order, but note the following:

itte

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Component Specified torques

h re
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spec

Floor covering 2 Nm
es, in part or in w

t to the co

4.18 Removing and installing front floor plate

rrectness of i

Special tools and workshop equipment required

l purpos

nform
mercia

at
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or

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t.
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142
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Prote AG.
Rep. gr.70 - Trim, insulation
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1331-

Note

Removal and installation is described for the front floor plate in

the passenger compartment. The removal and installation of the
rear floor plate in the passenger compartment is similar.

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t.
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Prote AG.

4. Interior trims 143

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing
– Remove bench seats from passenger compartment
⇒ page 174 .
– Remove step trim -6- ⇒ page 42 .
– Unscrew bolt -8- and remove tie-down ring -7- and spacer
bush -9-.
– Remove remaining tie-down rings in way described.
– Remove cover -3- and unscrew bolts -4- from seat securing
rail -2-.
– Remove remaining seat securing rails -2- in way described.

Note

The floor plate -1- is secured with velcro strips to stop the plate sliding.

– Carefully detach floor plate -1- upwards from velcro strips.

– Remove floor plate -1- backwards from vehicle with the aid of
a second mechanic.
Installing
– Install in reverse order, but note the following:
Specified torques

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t.
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Prote AG.

144 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

5 Luggage compartment trims

⇒ “5.1 Removing and installing lock carrier cover”, page 145

5.1 Removing and installing lock carrier

cover
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1331-

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nf
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Prote AG.

5. Luggage compartment trims 145

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing
– Detach D-pillar trims in bottom area on left and right
⇒ page 132 .
– Unclip cap -2- on left and right from lock carrier cover -1-.
– Using screwdriver, lever expanding clips -5- out of load edge
protection cover -1-.
– Unscrew bolts -3- and -4- (qty. 2 each).
en AG . Volkswagen AG
– Remove guide pin -6- and striker pin -7- from load edge
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– Remove load edge protection cover -1- from
ut
ho lock carrier.
r eo
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Installing

ce
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Install in reverse order, but note the following:

an
d
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Specified torques

ility
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Component Specified torques

h re
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Lock carrier cover 20 Nm

spec
urposes, in part or in wh

t to the co
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cial p

f inform
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atio
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t.
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Prote AG.

146 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

6 Roof trims
⇒ “6.1 Assembly overview – moulded headliner”, page 147
⇒ “6.2 Removing and installing moulded headliner”, page 148

6.1 Assembly overview – moulded headliner

Note

♦ This assembly overview uses the example of the roof trim to demonstrate the principle of roof trim installation.
♦ The front edges of the moulded headliner sub-components in the passenger compartment are located over
the roof mounted trailing edge of the component lying in front of it. Therefore it is practical to work succes‐
sively from front to back when removing and installing the moulded headline sub-components.
♦ All moulded headliner sub-components are hooked into body inner panel openings on sides, sectional
drawing ⇒ Item 5 (page 147) ⇒ Item 6 (page 147) (except in area of sliding door and doors).

1 - Moulded headliner
❑ Rear of passenger com‐
partment.
❑ Removing and installing
⇒ page 148 .
2 - Moulded headliner
❑ Rear of passenger com‐
partment. wage
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⇒ page 148 . s
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t to the co

⇒ page 148 .
4 - Moulded headliner
rrectne

❑ Middle of passenger
compartment.
s

❑ Secured in area of slid‐

s o

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cial p

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❑ With opening for interior

mer

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❑ Removing and installing

n
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⇒ page 148 .
thi
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5 - Moulded headliner
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❑ Sectional drawing
7 - Moulded headliner
❑ For vehicles with high roof.

6. Roof trims 147

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General bodyut
ho repairs, interior - Edition 12.2014 eo
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❑ Removing and installing ⇒ page 148 .

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8 - Clip d
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❑ Pushed into bracket on moulded headliner.
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❑ Before installing, check trim is correctly seated in bracket and adjust if necessary.
hole

spec
9 - Spreader rivet
es, in part or in w

t to the co
❑ Additional securing point on moulded headliner.

rrectness of i
6.2 Removing and installing moulded head‐
l purpos

liner

nform
ercia

Special tools and workshop equipment required

m

a
♦ Release lever - T10039-
com

tion in
r
te o

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♦ Removal wedge - 3409-

Note

♦ The description shows removal and installation of the rear moulded headliner.
♦ The removal and installation of the other moulded headliners are similar.
♦ The moulded headliner sub-components can be removed and installed as required from front (first remove
passenger compartment moulded headliner) or back.
♦ The front edges of the moulded headliner sub-components in the passenger compartment are located over
the roof mounted trailing edge of the component lying in front of it.

148 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

AG. Volkswagen AG d
agen oes
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Removing
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wit
is n

h re
ole,

– Remove interior light of adjacent moulded headliner ⇒ Elec‐

spec

trical system; Rep. gr. 96 ; Interior lights; Interior light and rear
urposes, in part or in wh

reading light .
t to the co

– Use release lever - T10039- to lever out clamping pins -2-.

rrectne

– Pull spreader clips out of rear moulded headliner -1- .

– Use release lever - T10039- to release adjacent moulded
s

headliner from clips -4-.

s o
cial p

f in

– Use a screwdriver to pull out clamping pin and pull spreader

form
mer

rivet -3- off rear moulded headliner -1-.

atio
m

– Insert wedge - T10039/1- between window frame and rear

o

n
c

i
or

moulded headliner -1-.

thi
te

sd
va

– Use wedge - T10039/1- to push side hooks -arrow- upwards,

i

o
pr

cum
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and disengage rear moulded headliner -1- on left and right.

fo

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ng

t.
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– With aid of second mechanic, remove rear moulded headliner Cop py
-1- from passenger compartment. ht. rig
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Prote AG.

6. Roof trims 149

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing

Note

Before installing, check retaining clips for damage and renew if necessary.

Install in reverse order of removal.

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150 Rep. gr.70 - Trim, insulation

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

72 – Seat frames
1 Front seats
⇒ “1.1 Assembly overview - seat frame”, page 151
⇒ “1.2 Assembly overview - suspension seat”, page 152
⇒ “1.3 Assembly overview - swivel seat”, page 154
⇒ “1.4 Assembly overview - backrest frame”, page 155
⇒ “1.5 Assembly overview - front double bench seat and seat
padding”, page 155
⇒ “1.6 Assembly overview - backrest and seat padding for double
cab”, page 156
⇒ “1.7 Removing and installing front seat with longitudinal adjust‐
ment”, page 157
⇒ “1.8 Removing and installing front seat without longitudinal ad‐
justment”, page 159
⇒ “1.9 Seat frame trim”, page 161
⇒ “1.10 Removing and installing seat padding”, page 163
⇒ “1.11 Removing and installing front backrest frame”,
page 164
⇒ “1.12 Armrest on backrest frame”, page 165
⇒ “1.13 Removing and installing front double bench seat and seat
padding”, page 168
⇒ “1.14 Removing and installing front seat box”, page 169
⇒ “1.15 Removing and installingnseat padding
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1. Front seats 151

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General bodys repairs, interior - Edition 12.2014
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1 - Seat cover

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❑ Removing and installing

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⇒ page 183 .

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⇒ page 163 .

t to the co
3 - Heater element
❑ Removing and installing

rrectne
⇒ page 195 .
4 - Seat pan

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5 - Seat frame

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❑ For belt fitting

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❑ Different adjustment
levers, depending on
seat frame model
9 - Belt buckle
❑ Removing and installing
⇒ page 64 .
10 - Right seat frame trim
❑ Removing and installing
⇒ page 162 .
11 - Right adjustment lever
❑ For lumbar support

1.2 Assembly overview - suspension seat

Note

Different versions depending on model year; for allocation refer

to ⇒ Electronic Parts Catalogue “ETKA”

152 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1 - Seat cover
❑ Removing and installing
⇒ page 183 .
2 - Seat padding
❑ Removing and installing
⇒ page 163 .
3 - Heater element
❑ Removing and installing
⇒ page 195 .
4 - Seat pan
5 - Attachment element
❑ For seat
6 - Seat frame
❑ With height and tilt angle
7 - Hexagon nut
8 - Shock absorbers
9 - Washer
10 - Bolt
11 - Cover
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15 - Adjustment wheel
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16 - Bolt
t to the co

17 - Speed nut
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18 - Adjustment wheel
❑ For suspension seat
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19 - Adjustment lever
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22 - Adjustment lever
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23 - Belt buckle
❑ Removing and installing ⇒ page 64
24 - Bolt
❑ For belt buckle

1. Front seats 153

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014
❑ 37 Nm

1.3 Assembly overview - swivel seat

Note

Different versions depending on model year; for allocation refer

to ⇒ Electronic Parts Catalogue “ETKA”

1 - Seat cover
❑ Removing and installing
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spec
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t to the co
6 - Seat frame
❑ With height and tilt angle

rrectne
7 - Cover
8 - Left seat frame trim
ss

❑ Removing and installing

o
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⇒ page 161 .
inform
mer

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❑ For swivel seat
13 - Bolt
14 - Speed nut
15 - Bolt
❑ Qty. 4 for seat attachment ⇒ page 157
❑ 40 Nm
16 - Right seat frame trim
❑ Removing and installing ⇒ page 161
17 - Adjustment lever
❑ For backrest adjustment
18 - Belt buckle
❑ Removing and installing ⇒ page 64

154 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

19 - Bolt
❑ For belt buckle
❑ 37 Nm

1.4 Assembly overview - backrest frame

Note

Different versions depending on model year; for allocation refer

to ⇒ Electronic Parts Catalogue “ETKA”

1 - Head restraint
2 - Backrest cover panel
❑ Removing and installing
⇒ page 186 .
3 - Backrest frame
❑ Removing and installing
⇒ page 164
4 - Heater element
5 - Backrest padding
❑ Removing and installing
⇒ page 187 wage
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8 - Armrest
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❑ Removing and installing

⇒ page 165
rrectness of i

9 - Bolt
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❑ 22 Nm
10 - Cover
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Note

Different versions depending on model year; for allocation refer

to ⇒ Electronic Parts Catalogue “ETKA”

1. Front seats 155

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1 - Front double bench seat

❑ Removing and installing
⇒ page 168 .
2 - Front seat box
❑ Removing and installing
⇒ page 169 .
3 - Hexagon nut
❑ Left and right.
4 - Guide pins
❑ Left and right.
5 - Hinge
❑ Left and right.
6 - Seat padding
❑ Removing and installing
⇒ page 170 .
7 - Folding table
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⇒ page 185 .
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padding for double cab
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156 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1 - Backrest
2 - Seat box
3 - Guide pins
❑ Left and right.
4 - Seat padding
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1.7 Removing and installing front seat with

longitudinal adjustment
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1331-

1. Front seats 157

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Removal and installation are described for the left vehicle side.
Follow same instructions for the right side as appropriate.

Removing

WARNING

Refer to safety precautions when working on airbag

⇒ page 1 .

Note

In vehicles with seat heating and/or side airbags, separate con‐

nectors/contacts as necessary.

– Remove cover -1-.

– Unscrew bolt -2- and detach belt anchor -3- from seat frame.
– Gently pull seat belt out of seat trim -4-.
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– Lift up locking lever -2- and slide seat backwards.

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– Unscrew bolts -1- and -4- from rail -3- in seat.

spec
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– Lift up locking lever -2- and slide seat forwards.

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connect electrical wiring connectors under seat.

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– Unscrew bolts -1- and -2- from rail -3- in seat.

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p by
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158 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Place seat in dedicated position in vehicle.

– Start bolts -1- and -2- in rail -3- of seat.

– Lift up locking lever -2- and slide seat backwards.

– Start bolts -1- and -4- in rail -3- of seat.
– Slide seat forwards and tighten bolts on left and right.
– Slide seat to rear and tighten bolts on left and right.

– Feed seat belt through seat trim -4-.

– Install front belt fitting -3- and tighten bolt -2-.
– Install cap -1- on front belt fitting -2-.
AG. Volkswagen A
– On vehicles with oseat
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V l (if fitted) under seat.
wiring connectors
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⇒ “1.2 Assembly overview - suspension seat”, page 152

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1.8 Removing and installing front seat with‐

h re
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spec

out longitudinal adjustment

es, in part or in w

t to the co

Note
rrectness of i

Removal and installation are described for the left vehicle side.
l purpos

Follow same instructions for the right side as appropriate.

nform
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WARNING
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Refer to safety precautions when working on airbag

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⇒ page 1 .
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1. Front seats 159

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Crafter 2006 ➤ olksw not
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General body repairs, interior - Edition 12.2014
rised
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Note

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In vehicles with seat heating and/or side airbags, separate con‐

ility
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nectors/contacts as necessary.

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– Remove bolts -1- and -2- on left and right of seat trim.

spec
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– Unclip retaining clips on inner side -arrows-.

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– Pull seat trims backwards in direction of -arrow-.

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– Remove front right belt fitting -3- from seat frame ⇒ page 63 .
– Remove bolts -1- and -2- on left and right.
– Remove seat from vehicle.
Installing

– Position seat on seat box in vehicle.

– Start bolts -1- and -2- on left and right.
– Install belt fitting -3- ⇒ page 63 .

160 Rep. gr.72 - Seat frames

 n AG. Volkswagen AG do
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ran
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ut or
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– Engage retaining clips on inner side of seat trims -arrows- and

ce
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tighten bolts -1- and -2-.

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– Connect electrical wiring connectors (if fitted) under seat.

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1.9 Seat frame trim
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mer

⇒ “1.9.1 Removing and installing seat frame trim on left side”,

atio
page 161
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⇒ “1.9.2 Removing and installing seat frame trim on right side”,

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1. Front seats 161

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing
– Remove front right belt fitting -3- ⇒ page 63 .
– Pull off adjustment wheels -2- in direction of -arrow B-.
– Unscrew bolt -6- and pull off height adjustment lever -4- in di‐
rection of -arrow A-.
– Unscrew bolt -5- and pull off left seat frame trim -1- from guides
on seat frame.
Installing wage
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1.9.2 Removing and installing seat frame trim on right side
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Removing
– Remove bolt -4- and pull belt buckle -2- out of seat trim -1-.

Note

Vehicles with warning contact on belt buckle -2-, separate push-fit contacts under seat frame.

162 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Pull backrest adjustment -3- off in direction of -arrow-.

– Remove bolt -5- and pull seat frame trim on right side -1- out
from guides on seat frame.
Installing
Install in reverse order of removal.

1.10 Removing and installing seat padding

Special tools and workshop equipment required
♦ Wiring harness repair set - VAS 1978 B-

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spec
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On vehicles with seat heating, the seat heating contacts should

t to the co
be ejected from the connector under the seat using the suitable
ejector tool from the wiring harness repair set - VAS 1978 B- .

rrectness of i
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– Remove seat ⇒ page 157 .

nf
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– Remove bolts -1- from seat frame -4- orm

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– Remove securing bracket with associated slides -2- and -3-.

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– Place seat padding on seat frame -4- from above.

– Install securing bracket with slides -2- and -3-.
– Tighten bolts -1- to specified torque of 2.5 Nm.
– Fit electrical wiring connector for seat heating (if fitted).

Note

Ensure that the slides seat correctly in their guide.

– Install seat ⇒ page 157 .

1. Front seats 163

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.11 Removing and installing front backrest frame

Note

♦ The removal and installation procedures may have to be revised slightly depending on equipment variants.
♦ If there is sufficient space within the vehicle, it may not be necessary to remove the seat.

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Removing
– Remove seat ⇒ page 157 .
nf
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or

– Eject backrest heater contacts (if fitted) from connector under

m
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seat using ejector tool - V.A.G 1978/26- and clear away wire.
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– Remove left seat frame trims ⇒ page 161 .

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– Remove right seat frame trims ⇒ page 162 .

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– Remove bolts -1-.

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– Pull off backrest frame -2- from seat frame.
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164 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing
– Guide seat backrest -2- into seat base frame and tighten bolts
-1- to 32 Nm of torque.

WARNING

Insert bolts -1- with locking fluid - D 000 600 A2- .

Further installation is performed in reverse order of removal

1.12 Armrest on backrest frame

⇒ “1.12.1 Removing and installing armrest on backrest frame, up
to 06.2014”, page 165
⇒ “1.12.2 Removing and installing armrest on backrest frame, as
of 06.2014”, page 166

1.12.1 Removing and installing armrest on

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backrest
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Removal and installation is described for the right armrest on the left front seat. Apply the same instructions for
ion in

the rest as appropriate.

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1. Front seats 165

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

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Installing
Further installation is carried out in reverse order of removal. Ob‐
serve the following when proceeding:
Specified torques

1.12.2 Removing and installing armrest on

backrest frame, as of 06.2014
Special tools and workshop equipment required

166 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
n AG. Volkswagen AG do
lkswage General body repairs,es n interior - Edition 12.2014
o ot g
byV ua
d
♦ Torque wrench - V.A.G 1331- o
ir se
ran
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t to the co
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Removing
– Using small screwdriver, lever cap -4- out of armrest -2-.
– Remove bolt -3-.
– Pull armrest -2- off backrest frame -1-.

1. Front seats 167

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing
Further installation is carried out in reverse order of removal. Ob‐
serve the following:
Specified torques

1.13 Removing and installing front double

bench seat and seat padding
Special tools and workshop equipment required
♦ Wiring harness repair set - VAS 1978 B-

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Note

t to the co
On vehicles with seat heating, the seat heating contacts should
be ejected from the connector under the seat using the suitable

rrectne
ejector tool from the wiring harness repair set - VAS 1978 B- .

ss
– Lift seat padding in direction of -arrow-.

o
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– Fold seat padding forwards in direction of travel.
mer

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– Unscrew front belt fitting -1- from seat frame -3-.

– Separate electrical connector -2- for belt tensioner.
– Detach wiring attachment for belt tensioner wire.
– Remove bolts -4-.
– Lift out front double bench seat from cab with aid of second
person.
Installing

168 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Place front double bench seat in dedicated position in cab.

– Install seat frame -3-, and tighten bolts -4-.
– Install belt end fitting -1-, and tighten bolt.
– Secure cable attachment for belt tensioner wire as necessary
(use new cable tie/s).
– Reconnect connector -2- for belt tensioner, and fold back seat
padding.
Specified torques
Component Specified torques
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Double bench seat 37 Nm agen oes
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1.14 Removing and installing front seat box h eo
aut ra
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Special tools and workshop equipment required

nl

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♦ Wiring harness repair set - VAS 1978 B-

y li
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Co
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– Remove front bench seat ⇒ page 168 .
agen
Prote AG.

1. Front seats 169

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Remove bolts -1-.

– Release cable attachments (if fitted) for wires leading to seat
heater and occupant restraint system.
– Lift out seat box from passenger compartment with aid of sec‐
ond person.
Installing
– Place bench seat base frame in dedicated position in vehicle.
– Install bench seat base frame and tighten bolts -1-.
– Install front bench seat ⇒ page 168 .

Note

Route and secure the released wiring so that it is not kinked or

does not chafe.

Specified torques
Component Specified torques
Front seat box 37 Nm

1.15 Removing and installing seat padding of

front double bench seat
Special tools and workshop equipment required
♦ Wiring harness repair set - VAS 1978 B-
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es, in part or in w

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Note
l purpos

On vehicles with seat heating, the seat heating contacts should

nf

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ercia

ejector tool from the wiring harness repair set - VAS 1978 B- .
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170 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Lift seat padding in direction of -arrow-.

Fold seat padding forwards in direction of travel.

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– Unscrew hexagon nuts -arrows- anddpull by out guide pins from
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– Remove seat padding from cab.
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– Secure seat padding with both guide pins -arrows- on seat
rm

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frame, and tighten hexagon nuts to 10 Nm.
pe

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– Route and secure detached wires so they are not kinked and

h re
do not chafe.
hole

spec
es, in part or in w

– Fold back seat padding.

t to the co
rrectness of i
1.16 Removing and installing front double
backrest
l purpos

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nform
ercia

♦ Wiring harness repair set - VAS 1978 B-

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Removing

Note

On vehicles with seat heating, the seat heating contacts should

be ejected from the connector under the seat using the suitable
ejector tool from the wiring harness repair set - VAS 1978 B- .

– Remove bench seat ⇒ page 170 .

Note

The backrest of the bench seat is welded to the top rack of the
seat pan and, therefore, cannot be renewed as a separate item.

1. Front seats 171

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Installing
– Install bench seat ⇒ page 168 .
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172 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2 Rear seats
⇒ “2.1 Assembly overview - seats in 1st row of passenger com‐
partment”, page 173
⇒ “2.2 Assembly overview - seats in 2nd row of passenger com‐
partment”, page 174
⇒ “2.3 Removing and installing seats in 1st row of passenger
compartment”, page 174
⇒ “2.4 Removing and installing armrest for bench seat”,
page 175
⇒ “2.5 Removing and installing backrest cover of seat in 1st row
of passenger compartment”, page 177
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❑ Removing and installing

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⇒ page 174 .

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2 - Head restraint guide
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❑ Removing and installing

t to the co
⇒ page 185 .
3 - Head restraint

rrectness of i
4 - Clip
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5 - Cover
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6 - Backrest cover panel

❑ Removing and installing
m

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⇒ page 177 .
on
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7 - Bolt
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❑ Qty. 8.
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❑ Qty. 2.
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❑ Specified torque: 22 Nm
❑ Left and right.
10 - Bush
❑ Left and right.
11 - Armrest
❑ Removing and installing
⇒ page 175 .
❑ Left and right.

2. Rear seats 173

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2.2 Assembly overview - seats in 2nd row of passenger compartment

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The assembly overview refers to benchs auseat
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in 2nd row. Assembly overview of bench seat ra in 3rd row is anal‐
ogous. s c

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1 - Bench seat

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❑ Removing and installing

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⇒ page 174 .

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2 - Head restraint guide
es, in part or in w

t to the co
3 - Head restraint
4 - Clip

rrectness of i
5 - Cover
l purpos

6 - Backrest cover panel

❑ Removing and installing

nform
ercia

⇒ page 178 .
m

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7 - Bolt

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❑ Qty. 10.
or

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8 - Speed nut
p

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❑ Qty. 10.
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9 - Hexagon nut C py
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❑ Qty. 2. py by
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❑ Specified torque: 22 Nm cted agen
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❑ Left and right.
10 - Bush
❑ Left and right.
11 - Armrest
❑ Removing and installing
⇒ page 175 .
❑ Left and right.

2.3 Removing and installing seats in 1st row

of passenger compartment

Note

Removal and installation of bench seats in 2nd and 3rd seat rows
of passenger compartment are identical (with a few exceptions).

174 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Removing:
– Pull levers -1- on all bench seat feet upwards.
This unlocks the bench seat and pushes it backwards slightly.
– Pull bench seat backwards out of mountings.
– Lift out bench seat from passenger compartment with aid of
second person.
Installing:

– Position bench seat with feet in mountings (in direction of trav‐

el) in direction of -arrow- with aid of second person.
– Push bench seat forwards until bench seat engages audibly.

– Levers -1- on bench seat feet lock independently, otherwise

they must be pushed forward by hand.

WARNING

On completing installation, check that the securing eyes are

located behind the bracket, all levers are
gen AG
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AG do seat
feet in the limit position so that
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2.4 Removing and installing armrest for

erm

ab
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bench seat
wit
, is n

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Special tools and workshop equipment required

hole

spec
es, in part or in w

♦ Torque wrench - V.A.G 1331-

t to the co
rrectness of i
l purpos

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175
cted agen
Prote AG.
2. Rear seats
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

Note

Removal and installation is described for the left armrest for the
bench seat. Follow same instructions for right armrest for bench
seat as appropriate.

AG. Volkswagen AG d
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Removing
– Remove backrest cover ⇒ page 178 .
rrectne

– Remove hexagon nuts -3-.

– Pull off armrest -2- from backrest frame -1- in direction of
ss

-arrow-.
o
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f in

Installing
form
mer

atio

Install in reverse order, but note the following:

om

n
c

– Install backrest cover ⇒ page 178 .

or

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Specified torques
i

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pr

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Component Specified torques

t.
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Armrest 22 Nm
t. C rig
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176
agen
Prote AG.
Rep. gr.72 - Seat frames
 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2.5 Removing and installing backrest cover

of seat in 1st row of passenger compart‐
ment
Special tools and workshop equipment required
♦ Torque wrench - V.A.G 1331-

AG. Volkswagen AG d
agen oes
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Prote AG.

Removing:
– Remove bolts -2-.

2. Rear seats 177

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Loosen bolts -arrows- on underside of bench seat.

– Remove backrest cover -1- from backrest frame.
Installing:
AG . Volkswagen AG
Install in reverse order, but note the following:
ksw
agen does
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Specified torques by ara
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Component ss
au Specified torques ra
c

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Backrest cover panel 6 Nm

nl

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2.6 Removing and installing backrest cover
erm

ab
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of seat in 2nd row of passenger com‐

wit
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partment

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spec
Removing
es, in part or in w

t to the co
– Unscrew bolts -arrows-.
– Loosen bolts -arrows A- on underside of bench seat.

rrectness of i
– Remove backrest cover -1- in direction of -arrow B-.
l purpos

Installing

nf
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Install in reverse order, but note the following:

orm
m

atio
Specified torques
om

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Component Specified torques

thi
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sd
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Backrest cover panel 6 Nm o

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Prote AG.

178 Rep. gr.72 - Seat frames

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

74 – Seat - padding, covers

1 Front seat covers and padding
⇒ “1.1 Assembly overview - front seat cover and padding”,
page 179
⇒ “1.2 Assembly overview - front backrest cover and padding”,
n AG. Volkswagen AG do
page 181 olkswage es n
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⇒ “1.3 Assembly overview - frontris double bench seat cover and
ed nte
padding”, page 182 utho eo
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ss
⇒ “1.4 Assembly overview - front double backrest cover and pad‐

ce
le
un

ding”, page 183

pt
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d
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⇒ “1.5 Removing and installing front seat cover and padding”,
rm

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page 183

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⇒ “1.6 Removing and installing head restraint guide”, page 185

h re
hole

spec
⇒ “1.7 Removing and installing backrest cover panel”,
es, in part or in w

page 186

t to the co
⇒ “1.8 Removing and installing front backrest cover and padding”,
page 187

rrectness of i
⇒ “1.9 Removing and installing front backrest cover and padding,
l purpos

vehicles with side airbags”, page 188

⇒ “1.10 Removing and installing front double bench seat cover

nform
ercia

and padding”, page 190

m

⇒ “1.11 Removing and installing front double backrest cover and

a
com

tio
padding”, page 192

n in
r
te o

⇒ “1.12 Replacing front seat heater elements”, page 195 thi

s
iva

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rp

1.1 Assembly overview - front seat cover and padding

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1. Front seat covers and padding 179

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1 - Seat cover
❑ Removing and installing
⇒ page 183 .
❑ With sewn in velcro
strips
2 - Seat frame
3 - Seat pan
4 - Padding
❑ Removing and installing
⇒ page 183 .
5 - Velcro fastener

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urposes, in part or in wh

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mer

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180 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.2 Assembly overview - front backrest cover and padding

1 - Seat cover
❑ Removing and installing
⇒ page 187 .
2 - Head restraint guide
❑ Removing and installing
⇒ page 185 .
3 - Backrest reinforcing panel
4 - Clip profile
5 - Velcro fastener

AG. Volkswagen AG d
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Prote AG.

1. Front seat covers and padding 181

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.3 Assembly overview - front double bench seat cover and padding

1 - Seat supporting frame

❑ Removing and installing
⇒ page 168 .
2 - Seat frame support
3 - Hinge
❑ Left and right.
4 - Front double bench seat
❑ Removing and installing
⇒ page 168 .
5 - Cover with velcro fasteners
❑ Removing and installing
⇒ page 183 .
6 - Head restraints
7 - Belt
8 - Centre armrest
9 - Belt buckle
10 - Seat padding
❑ Removing and installing
⇒ page 170 .

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Prote AG.

182 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.4 Assembly overview - front double backrest cover and padding

1 - Backrest frame
❑ Removing and installing
⇒ page 168 .
2 - Velcro fastener
3 - Seat cover
❑ Removing and installing
⇒ page 192 .
4 - Padding
❑ Removing and installing
⇒ page 192
5 - Head restraints
6 - Head restraint guide
❑ Removing and installing
⇒ page 185 .
7 - Seat belt with belt fitting
8 - Centre armrest
9 - Belt buckle
10 - Seat bench hinge

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es, in part or in w

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1.5 Removing and installing front seat cover

rrectness of i

and padding
l purpos

Special tools and workshop equipment required

♦ Wiring harness repair set - VAS 1978 B-
nform
mercia

at
om

ion
c

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or

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ate

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for

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Prote AG.

1. Front seat covers and padding 183

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Upholstery clip pliers - V.A.G 1634-

Note

♦ On vehicles with seat heating, the seat heating contacts

should be ejected from the connector under the seat using the
suitable ejector tool from the wiring harness repair set - VAS
1978 B- .
♦ For covers and padding with padding clips, use upholstery clip
pliers - V.A.G 1634- .
♦ The part numbers of the padding clips can be found in the ⇒
Electronic Parts Catalogue .

Removing AG. Volkswagen AG d

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– Remove seat padding from seat frame. d byV
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– Release clip profile -1- from mounting
ut
ho brackets in seat pan. eo
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nl

pt
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itte

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erm

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ility
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, is n

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hole

spec
es, in part or in w

t to the co
rrectness of i

– Roll up cover -1- upwards as far as possible, until velcro fas‐

tener -2- is visible.
l purpos

– Release velcro fastener -2- from seat padding -3- and cover
-1-.
nform
ercia

– Remove cover -1-.

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Installing
n
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or

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ate

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To aid installation, heat up cover to approx. 30 °C.
Co
Cop py
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rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

184 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Align cover -1- on seat padding -3-.

– Close velcro fastener -2-.

– Turn seat padding over and secure clip profile -1- to mounting
brackets in seat pan.

Note

Route and secure the released wiring so that it is not kinked or

does not chafe.

– Install seat padding to seat frame ⇒ page 163 .

n AG. Volkswagen AG do
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1.6 Removing and installing head restraint tho
u or
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guide

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Removing
itte

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– Pull head restraints out of head restraint guides.

ility
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wit
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– Slightly push down backrest padding -3- on right and left next

h re
to head restraint guide -2-.
hole

spec
es, in part or in w

– Insert screwdriver -1- between backrest padding -3- and head

t to the co
restraint guide -2-.

rrectness of i
l purpos

nform
mercia

at
om

io

– Slightly press retaining lug -2- to release, and pull head re‐
n
c

in t
r

straint guide -1- in -direction of arrow- out of backrest padding

o

his
te

-3-.
a

do
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cum
or

Installing
f

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ng

t.
yi Co
– Insert head restraint guide from above, through openings in Cop py
padding and backrest frame.
t. rig
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pyri by
Vo
co
– Firmly press down head restraint guide, until it engages in
by lksw
cted agen
Prote
backrest frame.
AG.

– Push head restraints into head restraint guides.

1. Front seat covers and padding 185

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

1.7 Removing and installing backrest cover panel

Note

If there is sufficient space within the vehicle, it may not be necessary to remove the seat.

AG. Volkswagen AG d
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d by ara
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or eo
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un

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an
d
itte

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pe

ility
ot

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, is n

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es, in part or in w

t to the co
rrectness of i
l purpos

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mercia

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com

tion in
r
te o

thi
s
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rp

cum
fo

en
ng

t.
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Cop py
t. rig
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pyri by
Vo
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cted agen
Prote AG.

Removing
– Remove seat ⇒ page 157 .
– Remove bolt -2-.
– Push backrest cover -1- downwards and out of backrest frame
guides -3-.
Installing
– Insert backrest cover -1- upwards into backrest frame -3-.

Note

When installing backrest cover panel -1-, ensure that it seats in the mountings.

186 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Tighten bolt -2- to specified torque of 2 Nm.

n AG. Volkswagen AG do
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1.8 Removing and installing front backrest olks ot g
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cover and padding tho
ir se tee
or
au ac
Special tools and workshop equipment required ss

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un

pt
♦ Wiring harness repair set - VAS 1978 B-

an
d
itte

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es, in part or in w

t to the co
rrectness of i
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♦ Upholstery clip pliers - V.A.G 1634-

m

a
com

tion in
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te o

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s
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rp

cum
fo

en
ng

t.
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Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

Note

♦ On vehicles with seat heating, the seat heating contacts

should be ejected from the connector under the seat using the
suitable ejector tool from the wiring harness repair set - VAS
1978 B- .
♦ If there is sufficient space within the vehicle, it may not be
necessary to remove the seat.
♦ For covers and padding with padding clips, use upholstery clip
pliers - V.A.G 1634- .
♦ The part numbers of the padding clips can be found in the ⇒
Electronic Parts Catalogue .

Removing
– Remove seat ⇒ page 157 .
– Remove head restraint guides ⇒ page 185 .
– Remove backrest ⇒ page 164 .

1. Front seat covers and padding 187

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Release clip profile -1- on bottom of backrest.

n AG. Volkswagen AG do
– Pull backrest reinforcing panel out of backrest frame. olkswage es n
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– Roll up front cover -1- until velcro fastener -2- is visibleir se and
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carefully open velcro fastener -2-. utho
or
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ss
– Remove cover and padding from backrest frame.

ce
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nl

pt
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Installing

itte

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ility
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Note

wit
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hole

spec
To aid installation, heat up cover to approx. 30 °C before instal‐ es, in part or in w
ling.

t to the co
– Pull cover over backrest frame.

rrectness of i
– Slide in backrest reinforcing panel from below towards head
restraint.
l purpos

nf
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Note

orm
m

atio
m

When inserting backrest reinforcing panel between backrest cov‐

o

n in
c

er and backrest frame, make sure that it is inserted without

or

thi
e

kinking.
t

sd
iva

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rp

cu
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m
– Attach cover by hand to velcro fastener -2- and backrest
f

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t.
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frame.
Co
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– Attach clip profile -1- to bottom of backrest.
ht
pyri by
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cted agen
Prote AG.

Note

♦ Secure and route detached wires so they are not kinked and
do not chafe.
♦ Make sure the cover is not trapped between backrest frame
and head restraint guide.

– Install head restraint guides and head restraints ⇒ page 185 .

– Install backrest ⇒ page 164 .
– Install seat ⇒ page 157 .

1.9 Removing and installing front backrest

cover and padding, vehicles with side
airbags
Special tools and workshop equipment required

188 Rep. gr.74 - Seat - padding, covers

 AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
ris nte
o eo
r aCrafter
2006 ➤
h
aut
s c
s General body repairs, interior - Edition 12.2014

ce
e
nl

pt
du

an
♦ Wiring harness repair set - VAS 1978 B-

itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

orm
m

atio
m

Note
o

n in
or c

thi
te

sd
a

On vehicles with seat heating, the seat heating contacts should be ejected from the connector under the seat
iv

o
r
rp

cu
using the suitable ejector tool from the wiring harness repair set - VAS 1978 B- .
o

m
f

en
ng

t.
yi Co
Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

Removing
– Remove head restraint guides ⇒ page 185 .

1. Front seat covers and padding 189

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Remove side airbag ⇒ page 83 .

– Remove armrest (if present) ⇒ page 165 .
– Release clip profile on top of backrest frame -arrow A-.
– Pull cover -1- off retaining tabs -arrows- around circumference
of backrest frame.
– Roll up front cover -1- until velcro fastener is visible and care‐
fully open velcro fastener.
– Remove cover -1- and padding from backrest frame.
Installing

AG. Volkswagen AG d
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un

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ility
ot

wit
, is n

h re
hole

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es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
r
rp

cum
fo

en
ng

t.
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Cop py
t. rig
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pyri by
Vo
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by c lksw
cted agen
Prote AG.

– Pull cover -1- over backrest padding and close velcro fastener.
– Pull cover -1- onto retaining tabs -arrows- around circumfer‐
ence of backrest frame.
– Attach clip profile to top of backrest frame -arrow A-.

1.10 Removing and installing front double

bench seat cover and padding
Special tools and workshop equipment required

190 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Wiring harness repair set - VAS 1978 B-

n AG. Volkswagen AG do
lkswage es n
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Removing ir se
d ran
tee
tho
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ss
Note

ce
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un

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an
d
itte

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On vehicles with seat heating, the seat heating contacts should
rm

ab
pe

be ejected from the connector under the seat using the suitable

ility
ot

ejector tool from the wiring harness repair set - VAS 1978 B- .

wit
, is n

h re
hole

spec
– Remove seat padding (bench seat) ⇒ page 168 .
es, in part or in w

t to the co
– Unscrew bolt -arrow- on left and right of seat frame.

rrectness of i
l purpos

nform
mercia

a
com

tion in
r
te o

thi
s
iva

do
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rp

– Release clip profile -1- from mounting brackets in seat pan

um
fo

en
g

-2-.
n

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

1. Front seat covers and padding 191

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Release velcro fastener -2- from seat padding -3- and cover
-1-.
– Remove cover -1- with seat padding -3-.
Installing
Install in reverse order, but note the following:

Note

Secure and route detached wires so they are not kinked and do
not chafe.

– Install seat padding (bench seat) ⇒ page 170 .

Specified torques
Component Specified torques
Bolt on seat frame 2.5 Nm
AG. Volkswagen AG d
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by
1.11 Removingorand ise
d
installing front double ara
nte
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backrest a cover and padding
th
u ra
ss c

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le

Special tools and workshop equipment required

un

pt
an
d
itte

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♦ Wiring harness repair set - VAS 1978 B-
erm

ab
ility
ot p

wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co
rrectness o
cial p

f inform
mer

Removing
atio
om

n
c

i
or

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te

sd

Note
iva

o
pr

cum
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fo

On vehicles with seat heating, the seat heating contacts should

en
ng

t.
yi Co
be ejected from the connector under the seat using the suitable Cop py
ejector tool from the wiring harness repair set - VAS 1978 B- .
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
– Remove bench seat ⇒ page 168 . Prote AG.

– Remove head restraint guides ⇒ page 185 .

192 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Release velcro fastener -1- on rear of seat frame.

– Release clip profiles -1- on left and right.

Note

The right side is shown in the illustration.

AG. Volkswagen AG d
agen oes
ksw not
– Release clip profile -1- on bbottom
yV
ol
of backrest. gu
ara
ed
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un

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d
itte

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ility
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wit
is n

h re
ole,

spec
urposes, in part or in wh

t to the co

– Fold out centre armrest and unscrew 4 bolts -arrows-.

rrectne

– Remove centre armrest from double backrest.

ss o
cial p

f inform
mer

atio
om

n
c

i
or

n thi
te

sd
iva

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pr

cum
r
fo

en
ng

t.
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Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

1. Front seat covers and padding 193

 AG. Volkswagen AG d
agen oes
olksw not
byV gu
ara
ed
Crafter 2006 ➤ oris nte
eo
th
General body repairs, interior - Edition 12.2014
s au ra
c
s

ce
e
nl

pt
– Unscrew belt fitting -arrow- from backrest frame.

du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nf
ercia

– Slightly push down backrest cover with padding on rear of belt

orm
guide cover in -direction of arrow- and loosen bolt -1-.
m

atio
om

– Thread belt together with belt fitting through guide.

n in
or c

thi
te

sd
iva

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rp

cu
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m
f

en
ng

t.
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Cop py
ht. rig
rig ht
py by
co Vo
by lksw
cted agen
Prote AG.

– Guide backrest reinforcing panel -1- out of retaining slot -2-

and pull it out.

– Release clip profiles -arrows- of centre armrest cover.

194 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Separate velcro fastener -2- from seat backrest -3- and cover
-1-.
– Remove cover -1- with padding from frame.
Installing
Install in reverse order, but note the following:

AG. Volkswagen AG d
Note agen oes
olksw not
V gu
d by ara
ise nte
♦ To aid installation, heat up cover
hor to approx. 30 °C before in‐ eo
ut
stalling. ss a ra
c

ce
le

♦ Make sure the cover is not trapped between backrest frame

un

pt
and head restraint guide.

an
d
itte

y li
erm

ab
♦ Secure detached wires so they are not kinked and do not

ility
ot p

chafe.

wit
is n

h re
ole,

Specified torques

spec
urposes, in part or in wh

t to the co
Component Specified torques
Centre armrest 2.5 Nm

rrectne
Seat belt fitting 40 Nm

ss
1.12 Replacing front seat heater elements

o
cial p

f inform
mer

atio
Note
om

n
c

i
or

n thi
Renewing is described for seat padding heater element. Renew‐
te

sd
a

ing of backrest padding heater element is carried out similarly.

iv

o
pr

cum
r
fo

en
ng

t.
Removing
yi Co
Cop py
t. rig
– Remove front seat with longitudinal adjustment ⇒ page 157 .
gh ht
pyri by
Vo
o
by c lksw
– Remove front seat without longitudinal adjustment Prote
cted AG.
agen
⇒ page 159 .
– Remove seat cover.
– Remove backrest cover ⇒ page 197 .
– Disconnect connector between heater elements in seat and
backrest.

Note

The heater element is bonded to the padding and can only be

installed once.

1. Front seat covers and padding 195

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Pull heater elements -3- off seat padding/backrest padding

-1-.
Installing
– Align heater elements -3- on seat surface/backrest surface
-1-.
– Remove protective foil on adhesive side and stick heater ele‐
ments to padding.

Note

♦ Secure and route detached connection wires -2- so they are

not kinked and do not chafe.
♦ If the wiring is not routed correctly, it may chafe or become
damaged.
nA n AG G. Volkswage
– Connect 2 heater element connectors
l wage and backrest). does n
ks(seat
Vo ot gu
y
db ara
– Install covers ⇒ page 183 . orise nte
h eo
ut ra
– Install front seat with longitudinal
ss
a adjustment ⇒ page 157 . c

ce
e
nl

– Install front seat without longitudinal adjustment ⇒ page 159 .

pt
du

an
itte

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erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
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nf
ercia

orm
m

atio
om

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or c

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te

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iva

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rp

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o

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f

en
ng

t.
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Cop py
t. rig
gh ht
pyri by
Vo
co lksw
by
cted agen
Prote AG.

196 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

2 Rear seat covers and padding

⇒ “2.1 Assembly overview - rear bench seat”, page 197
⇒ “2.2 Removing and installing rear backrest cover and padding”,
page 197
⇒ “2.3 Removing and installing rear bench seat cover and pad‐
ding”, page 199

2.1 Assembly overview - rear bench seat

1 - Rear backrest cover and

padding
❑ Removing and installing
⇒ page 197 .
2 - Head restraint
❑ Qty. 3.
❑ Pushed into head re‐
straint guides
3 - Cover
❑ Unclip
❑ Unscrew to remove belt
fitting
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a gen AG does
4 - Rear backrest cover Vol and
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bench seat padding ed
by ara
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❑ Removing tho and installing eo
au ra
⇒ page
ss 199 . c
ce
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5 - Spacer sleeve
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6 - Washer
erm

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ility
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❑ Plastic
wit
, is n

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7 - Seat belt fitting

hole

spec

8 - Hexagon bolt
es, in part or in w

t to the co

❑ Specified torque: 37 Nm
rrectness of i
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nform
mercia

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om

ion
c

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ate

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2.2 Removing and installing rear backrest

um
for

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ng

t.
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cover and padding
Co
Cop py
t. rig
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yri
Special tools and workshop equipment required p by
co Vo
by lksw
cted agen
Prote AG.

2. Rear seat covers and padding 197

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

♦ Torque wrench - V.A.G 1331-

Note

To remove covers and paddings, parts of the seat belts must be

removed or loosened. wage
n AG. Volkswagen AG do
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Vol t gu
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Removing ris
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tho eo
– Remove bench seat ⇒ page 174 . ss au ra
c

ce
le

– Remove head restraint guides ⇒ page 185 .

un

pt
an
d
itte

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– Remove backrest cover ⇒ page 178 .
rm

ab
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ility
ot

wit
, is n

Note

h re
hole

spec
es, in part or in w

The work on the seat belts described below is to be carried out to

t to the co
left and right, depending on the bench seat design.

– Press out spreader pin with suitable pin punch and lever out

rrectness of i
clip -1- from cap -2- using a screwdriver.
l purpos

– Unclip cap -2- in -direction of arrow A-. nform

mercia

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tion in
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te o

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ng

t.
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Cop py
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pyri by
– Lever off securing clip -1-.
o Vo
by c lksw
cted agen
Prote AG.
– Pull out retaining pin in -direction of arrow-.

198 Rep. gr.74 - Seat - padding, covers

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Unscrew bolt -2- and remove belt inertia reel -1-.

– Disengage backrest cover clip profile -3- around circumfer‐
ence of seat frame. Volkswa AG. gen AG
agen do
– Pull cover and backrest paddingVonolksleft and right over securing
w es n
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y
point of securing eye -arrow-.
sed b ua
ran
ri tee
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– Remove cover and backrest
ut padding upwards from seat or
ac
sa
frame. At the same time, guide seat belt anchor through open‐
s

ce
le
ing in padding.
un

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itte

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Installing
rm

ab
pe

ility
Install in reverse order, but note the following:
ot

wit
, is n

h re
hole

spec
Note
es, in part or in w

t to the co
♦ To aid installation, heat up cover to approx. 30 °C before in‐
stalling.

rrectness of i
♦ Belt guide fitting -2- is to be installed after installation of back‐
rest padding to backrest frame.
l purpos

♦ Make sure the cover is not trapped between backrest frame

and head restraint guide.

nform
mercia

a
com

Specified torques

tion in
r
te o

thi
Component Specified torques

s
iva

do
r

Belt inertia reel 37 Nm

rp

cum
fo

en
ng

t.
yi Co
op
2.3 Removing and installing rear bench seat
C py
ht. rig
rig ht
cover and padding
py by
co Vo
by lksw
cted agen
Prote AG.
Removing
– Remove bench seat ⇒ page 174 .
– Remove cover and backrest padding ⇒ page 197 .
– Release clip profiles -1- from around seat frame -2-.
– Remove cover and padding -3- from seat frame.

2. Rear seat covers and padding 199

 Crafter 2006 ➤
General body repairs, interior - Edition 12.2014

– Release clips -1- on rear of padding and guide cover ends

-2- through openings -3- for belt buckles/belt webbing.
Installing
– Fix cover on padding and secure it with padding clips.
– Guide cover -2- through openings -3- for belt buckles/belt
webbing.
– Secure cover -2- with padding clips -1-.
– Place cover and padding -3- onto seat frame.

– Engage clip profiles -1- around circumference of seat frame

-2-.
– Install backrest cover ⇒ page 197 .
– Install bench seat ⇒ page 174 .

AG. Volkswagen AG d
agen oes
olksw not
V gu
d by ara
ise nte
or eo
h
aut ra
ss c
ce
e
nl

pt
du

an
itte

y li
erm

ab
ility
ot p

wit
, is n

h re
hole

spec
es, in part or in w

t to the co
rrectness of i
l purpos

nform
mercia

at
om

ion
c

in t
or

his
ate

do
priv

cum
for

en
ng

t.
yi Co
Cop py
t. rig
gh ht
pyri by
Vo
o
by c lksw
cted agen
Prote AG.

200 Rep. gr.74 - Seat - padding, covers