California Health and Human Services Agency (CHHS)                 Office of Systems Integration (OSI)
PMO PROCEDURE
                                                      Control Number: OSI-AP-08-12
      Project Planning Procedure                     Effective Date: August 28, 2008
1.0     Purpose:
        In support of OSI Policy on Project Management #OSI-AP-08-03, this procedure
        establishes the process by which projects are planned. The process begins with
        project readiness and ends with planning phase review. The purpose of the
        Project Planning Phase is to identify and document scope, business
        requirements, tasks, schedules, costs, risk, quality, and staffing needs.
2.0     Definitions and References:
        2.1     Acquisition Life Cycle: The Acquisition Life Cycle begins with the decision
                to acquire a product/service. It includes all the activities necessary for the
                Project to solicit, evaluate, and award a contract to a vendor for a
                new/revised system after obtaining approvals and funding for
                development, implementation, and ongoing operations of the system.
        2.2     Budget Change Proposal (BCP): A proposal to change the spending
                authority for project activities authorized by the DOF. A BCP is also
                required for any current year changes in spending authority. The DOF
                annually issues a Budget Letter with specific instructions for preparing
                BCPs. The term BCP can be used in a generic sense to refer to both the
                fall and spring process documents, or to specifically refer to the fall
                process document (the spring process document is referred to as a spring
                finance letter).
        2.3     Feasibility Study Report (FSR): The state approval document required for
                initial project approval that contains analyses of options, cost estimates
                and other project information. The format of the FSR is dictated by the
                OCIO.
        2.4     Implementation Advance Planning Document (IAPD): The IAPD is used as
                a project approval. If the federal government decides to fund the project in
                phases, the IAPD Update is then used as funding document for the
                Development and Implementation, and Maintenance and Operations
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California Health and Human Services Agency (CHHS)                 Office of Systems Integration (OSI)
                phases. The IAPD, customized to meet state requirements, is sometimes
                accepted in lieu of the FSR.
        2.5     Information Technology Capital Plan (ITCP): the ITCP is a plan that
                identifies departments’ proposed IT investments, their business goals and
                objectives, infrastructure replacement plans, and summary information
                concerning existing approved reportable projects.
        2.6     Information Technology Procurement Plan (ITPP): The ITPP is a
                mandated document that describes the strategy the project will use in
                procuring good and services from a vendor.
        2.7     Master Project Management Plan: A formal document that defines how
                the project is Executed, Monitored and Controlled, and Closed. The
                Master Project Plan includes or references other detailed plans including:
                2.7.1 Cost Management
                2.7.2 Quality Management
                2.7.3 Staff Management
                2.7.4 Communication Management
                2.7.5 Risk Management
                2.7.6 Procurement Management
                2.7.7 Contract Management
                2.7.8 Governance with Issue Escalation and Resolution Process
                2.7.9 Configuration Management
                2.7.10 Change Management
        2.8     Office of Systems Integration: The Office of Systems Integration (OSI)
                provides project management services for the California Health and
                Human Services Agency. The OSI also provides standards, guidelines,
                policies and procedures for the efficient, effective and successful initiation,
                planning, execution and closure of these projects.
        2.9     Planning Advance Planning Document (PAPD): A PAPD is used for
                reimbursement for planning phase costs for the Initiation, Planning and
                Procurement phases of a project. The federal government requires the
                State obtain prior written approval prior to conducting a procurement.
                Upon selection of a vendor and agreement on project costs, the project
                submits an Implementation Advance Planning Document (IAPD).
        2.10    Project Funding Approval Life Cycle: The Project Funding Approval
                Lifecycle describes the process by which departments receive
                authorization to undertake an Information Technology Project. The
                purpose of this process is to establish the business case for the
                investment of resources in the project and to analyze and justify its costs
                and benefits. The approach will vary depending upon whether state or
                federal funding will be requested, both of which require the creation of
                specific project and funding approval documents. Control agency project
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California Health and Human Services Agency (CHHS)                    Office of Systems Integration (OSI)
                and funding approval must be received before beginning work on the
                project or expending any funds.
        2.11    Other References:
                2.11.1 Information Technology (IT) Oversight Framework
                       http://www.cio.ca.gov/Government/IT_Policy/pdf/IT_OvrsghtFrmwrk
                       R2-25-04s.pdf
                2.11.2 Project Management Body of Knowledge (PMBOK) Third Edition,
                       Project Management Institute (PMI)
                2.11.3 Office of Systems Integration, Best Practices Website (BPWeb)
                       http://www.bestpractices.osi.ca.gov
3.0     Roles and Responsibilities:
        3.1     Project Manager: The Project Manager is responsible for developing the
                Master Project Plan along with the Project Sponsor. The Project Manager
                will also manage both the Project Funding and Acquisition life cycles.
        3.2     Project Sponsor: The Project Sponsor is responsible for advocating for the
                project at the executive level and with control agencies and stakeholders.
        3.3     Project Team: The Project Team is responsible for performing the tasks
                defined for them in the staff management portion of the Master Project
                Management Plan.
        3.4     California Department of Finance (DOF): Budget Unit– Analysts from the
                Department of Finance will participate in an oversight capacity during
                development of the initial project funding approval requests.
        3.5     Office of the California Information Officer (OCIO): Analysts from the
                OCIO will participate in an oversight capacity during development of an
                information systems project to ensure that it meets State requirements
                and is consistent with the Information Technology Capital Plan.
4.0     Procedure:
        Note: Not all project activities are sequential and many are iterative based on the
        project needs.
   ACTIVITY                                          DESCRIPTION
                                                     The Project Manager uses the authority of
       1. Conduct Project
                                                     the Project Charter to officially begin the
          Readiness
                                                     process of shaping the project. The Project
                                                     Manager will begin to organize the Project
                                                     Office infrastructure, environment, tools and
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California Health and Human Services Agency (CHHS)                    Office of Systems Integration (OSI)
                                                     assemble the project team in preparation of
                                                     the project beginning with awarded
                                                     contractor.
       2. Develop Master Project                     The Project Manager begins development of
          Management Plan                            the Master Project Management Plan. The
                                                     Master Project Management Plan is a formal,
                                                     consolidation of project planning documents
                                                     that is used to manage and guide both
                                                     project execution and project control. It forms
                                                     the basis for all project management efforts
                                                     associated with the project. The Master
                                                     Project Management Plan integrates and
                                                     coordinates each of the project management
                                                     plans to create a consistent, coherent
                                                     document.
                                                     The Project Manager will present the Master
       3. Approve the Master
                                                     Project Management Plan to executive
          Project Management Plan
                                                     management for review, buy-in and approval
                                                     of the plan.
       4. Manage the Project                         The Project Manager will manage the project
          Funding Approval Process                   funding approval process.
                                                     State Funding: Developing the Feasibility
                                                     Study Report (FSR), and Budget Change
                                                     Proposal (BCP).
                                                     Federal Funding: If this is federally funded
                                                     project, begin development of the Planning
                                                     Advance Planning Document (PAPD) or
                                                     Implementation Advance Planning
                                                     Documents (IAPD).
                                                     Refer to the Project Funding Approval Life
                                                     Cycle for further details.
                                                     The project is not official until both the
                                                     Feasibility Study Report AND the Project
                                                     Funding documentation has been approved.
                                                     The Project Manager will manage the project
       5. Manage the Acquisition
                                                     acquisition process. This begins with the
          Process
                                                     drafting of the Information Technology
                                                     Procurement Plan. Refer to the Acquisition
                                                     Life Cycle for further details.
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California Health and Human Services Agency (CHHS)                   Office of Systems Integration (OSI)
                                                     The Project Manager contacts all
       6. Complete Planning Phase
                                                     participating stakeholders to review and
          Review and Lessons
                                                     document lessons learned in the planning
          Learned
                                                     phase.
5.0     Revision History
        History of document changes, whether they are minor typographical errors, major
        improvements, or re-engineering efforts.
         Date           Revision Number              Change
                        1.0                          New Procedure
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