Product Support Guide: Model Type Launch Date S/N Configuration
Product Support Guide: Model Type Launch Date S/N Configuration
Brand/Model Name
   Product Code               Lanier                  Ricoh           Savin       Gestetner
       D027                  LD540C             Aficio MP C4000       C4040       MP C4000
       D029                  LD550C             Aficio MP C5000       C5050       MP C5000
Product Concept
Model D027 / D029 is designed to offer every feature
which is required for MFP in the general office, such as
Advanced DS function with network compatibility, latest
Security and management tools, various finishing
options including booklet finisher, hole punch unit. As
well as those advanced software function, Ricoh
refocused on the importance of MFP basic functions
such as Operational performance, friendly accessibility
and maintenance easiness. Model D027 / D029 will
bring a new standard to every office.
Options
PS3 for AT-C2 Type C5000 PostScript3 Unit Type C5000 414555 414555 D413-13 New
Internal Shift Tray Internal Shift Tray SH3040 414719 414719 D388 New
USB2.0/SD Slot Type A                USB2.0/SD Slot Type A               414678 414678         D422          New
Camera Direct Print Card Type G      Camera Direct Print Card Type G     414708 414708       D413-04         New
                                     2x550-Sheet Paper Feed Unit
2x550-Sheet Paper Feed Unit                                              415002 415002         D351          New
                                     PB3040
Large Capacity Tray 2000             LCIT PB3050                         415003 415003         D352          New
Large Capacity Tray 1200 LCIT RT3000 415005 415005 D353 New
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                                                                          EDP    Lanier   Product   Common /
                   Item                         Description
                                                                          Code     ID      Code      Unique
File Format Converter File Format Converter Type E 414007 414007 D377-04 Current
HDD Encryption Unit HDD Encryption Unit Type A 414021 414021 D377-16 Current
Copy Data Security Unit Copy Data Security Unit Type F 413985 413985 B829-07 Current
Gigabit Ethernet Gigabit Ethernet Board Type B 414204 414204 D377-21 Current
Hand Set Hand Set Type 1018 410781 410781 B433 Current
Bluetooth Bluetooth Interface Unit Type 3245 412866 412866 B826 Current
FAX SAF Memory Memory Unit Type B 32MB N/A N/A N/A Current
Key Counter Bracket Key Counter Bracket Type H 412552 412552 A674 Current
Punch Kit for US 2/3 hole            Punch Unit Type 3260 NA              412209 412209    B702      Current
                                     Optional Counter Interface Unit
Optional Counter Interface Unit                                           413012 413012    B870      Current
                                     Type A
Bridge Unit                          Bridge Unit BU3030                   414175 414175    D386      Current
DataOverwrite Security System DataOverwriteSecurity Unit Type H 414002 414002 D377-06 Current
G3 Interface Unit(Generic)           G3 Interface Unit Type 5000          414706 414706    D393      Current
Fax Option(Generic)                  Fax Option Type C5000                414830 414830     N/A      Current
Inner 1-Bin Tray                     Inner 1-Bin Tray BN3070              414718 414718    D414       New
FAC33 Cabinet Stand                  FAC33 Cabinet Stand                  413762 413762    N/A       Current
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                                                  Product Support Guide
                                                                 D027 / D029
      Supplies/Yields
SUPPLIES
                                                                                               Memo for
                                                    Ricoh         Savin         Lanier         RLA only
New or     D027/D029                                                                                                               Yield
                                                    Product       Product       Product        Gestetner         Packaging
Existing   Name/Description                                                                                                        (CTN)
                                                    Code          Code          Code           Product
                                                                                               Code
           Print Cartridge Black Type
N                                                   841284        841284       841284          N/A               1 - 510g.Crtg.    23,000*
           MP C5000/C5050/LD550C
           Print Cartridge Yellow Type
N                                                   841285        841285       841285          N/A               1 - 400g.Crtg.    17,000*
           MP C5000/C5050/LD550C
           Print Cartridge Magenta Type
N                                                   841286        841286       841286          N/A               1 - 400g.Crtg.    17,000*
           MP C5000/C5050/LD550C
           Print Cartridge Cyan Type
N                                                   841287        841287       841287          N/A               1 - 400g.Crtg.    17,000*
           MP C5000/C5050/LD550C
           Staple Type K for
E          SR3030/SR3020 /SR790                     410801        9858         410801          N/A               1 x 5,000/Ctn.    5,000
           (Usual Staple)
           Staple Refill Type K for
E          SR3030/ SR3020/SR790                     410802        9859         410802          N/A               3 x 5,000/Ctn.    15,000
           (Usual Staple)
           Staple Type L for SR3020
E                                                   411240        9885         4800091         N/A               1 x 2,000/Ctn.    2,000
           (Saddle Stitch)
           Staple Refill Type L for SR3020
E                                                   411241        9886         4800092         N/A               4 x 2,000/Ctn.    8,000
           (Saddle Stitch)
                                                                  160008
E          Marker Type 30                           334049                     4910245         N/A               4 - Markers/Box   12,000
                                                                  9
      NOTE:     *A4, 6% chart is used to measure the above yield. Storage period for toner is max. 1 year.
      NOTE:     ** Part Number
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                                                  D027 / D029
Option Compatibility
Option Interchangeability
                                 Item                 Product Name                  Comment
                                                  Platen Cover             Common with B202,
                   Platen Cover
                                                  Type 3800C                B230/B222, D023 / D025
                   ARDF                           ARDF DF3010              Common with D019
Original Feeding                                  ADF handle               Common with D013, D019,
                   Accessibility handle
                                                  type A                   D023 / D025
                   Scanner Accessibility          Scanner Accessibility
                                                                           New Item
                   Option                         Option Type C5000
                                                  Paper Feed Unit          Common with D019,D023 /
                   2-Tray Paper Bank
                                                  PB3040                   D025
                                                                           Common with D019,D023 /
Paper Feeding      LCT (2000 sheets)              LCIT PB3050
                                                                           D025
                   Side LCT                                                Common with D019,D023 /
                                                  LCIT RT3000
                   (1,200 sheets)                                          D025
                                                                           Required to attach finisher
Paper Transfer     Bridge Unit                    Bridge Unit BU3030       Common with D019, D023 /
                                                                           D025
                                                                           Common with B025, D013,
                   1000 sheets Finisher           SR790                    B156, B264, D019, B230, D023
                                                                           / D025
                   2000 sheets Booklet            Booklet Finisher
                                                                           Common with D019,B222
                   Finisher                        SR3020
Finishing          3000 sheets Finisher           Finisher SR3030          Common with D019,B222
                   1 Bin Tray                     1 Bin Tray BN3070        New Item
                                                  Internal Shift Tray
                   Shift Tray                                              New item
                                                   SH3040
                                                  Punch Unit
                   Punch Unit for NA(3/2)                                  Common with D019,B222
                                                  Type 3260 NA 3/2
                                                  Fax Option Type
                   FAX Unit                                                New Item
                                                  C5000
                                                  G3 Interface Unit Type
                   G3 Unit                                                 New Item
                                                  C5000
FAX                                               Memory Unit Type B
                   FAX SAF Memory                                          Common with B230, B222
                                                  32MB
                                                  Hand Set Type
                   Handset                                                 Common with B230, B222
                                                  1018
                                                  Memory Unit Type B
                   Fax Stamp Ink                                           Common with B230, B222
                                                  32MB
                                                                           New Item
                                                  PostScript3 Unit Type
                   PostScript3                                             Required to use PDF Direct
                                                  C5000
Printer Option                                                             Print Function
                                                  Camera Direct Print
                   PictBridge Option                                       New Item
                                                  Card Type G
                                                  IEEE 802.11a/g
                                                                           Common with
                   Wireless LAN Interface         Interface Unit
Network Option                                                             D014/D019/D013/D023 / D025
                                                  Type J
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                                 Item                   Product Name                  Comment
                                                   IEEE 1284                  Common with B222/D023 /
                     IEEE1284 Interface
                                                   Interface Board Type A     D025
                                                   Gigabit Ethernet Type      Common with D014/D023 /
                     Gigabit Ethernet
                                                   B                          D025
                                                   Bluetooth Interface Unit   Common with B230/D023 /
                     Bluetooth
                                                   Type 3245                  D025
                     HDD Data                      Data Overwrite
                                                                              Common with D014, D027 /
                     Overwrite                     Security Unit
                                                                              D029
                     Security Unit                 Type H
                                                   Copy Data
Security             Copy Data                                                Common with D014, D027 /
                                                    Security Unit
                     Security Unit                                            D029
                                                    Type F
                                                   HDD Encryption Unit        Common with
                     HDD Encryption Unit
                                                   Type A                     B264/B025/D014
                     JAVA VM Card                  VM Card Type I             New Item
                     Browser Unit                  Browser Unit Type E        New Item
                                                   Optional Counter
                     Optional Counter Interface                               Common with B230/B222
                                                   Interface Unit Type A
                                                   Key Counter
                     Key Counter Bracket                                      Common with B230/B222
                                                   Bracket Type H
Others
                                                                              New Item, required for Scan to
                                                   USB2.0/SD Slot Type
                     USB2.0/SD Slot                                           USB/SD feature
                                                   A
                                                                              Common with D023 / D025
                                                                              Common with
                                                   FILE FORMAT
                     File Format Converter                                    D014/D019/D013/D023 / D025
                                                   CONVERTER TYPE E
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                                                   D027 / D029
          If You Purchase                   You Must Install                    You Cannot Install
                                    2 tray Paper Bank                  Shift Tray
                                    or
                                    LCT
                                                  Or
                                    FAC33 Cabinet Stand
                                    Bridge Unit
                                    and                                2000 Sheet Booklet Finisher
 3000 Sheet Finisher                2 tray Paper Bank                  1000 Sheet Finisher
                                    or                                 Shift Tray
                                    LCT
                                    Bridge Unit
                                    and
                                    2 tray Paper Bank                  2000 Sheet Booklet Finisher
 1000 Sheet Finisher                or                                 3000 Sheet Finisher
                                    LCT                                Shift Tray
                                                  Or
                                    FAC33 Cabinet Stand
                                    2000 Sheet Booklet Finisher
 Punch Unit                         or                                 -
                                    3000 Sheets Finisher
 G3 Unit                            Fax Option Type C5000              -
 SAF 32MB Memory                    Fax Option Type C5000              -
 Handset                            Fax Option Type C5000              -
                                                                       IEEE1284
 Bluetooth                          (*1)
                                                                       IEEE802.11a/g,
                                                                       Bluetooth
 IEEE 1284                          (*1)
                                                                       IEEE802.11a/g,
                                                                       Bluetooth
 IEEE 802.11a/g                     (*1)(*2)
                                                                       IEEE 1284
<Notes>
Following options have no limitation to install other options; PostScript3, File format Converter, Key
Counter Bracket, Optional Counter Interface, Java VM Card.
(*1) IEEE1284, Bluetooth, IEEE802.11a/g, : 1 out of 3 can be installed.
(*2) NIC and Wireless LAN I/F cannot be used at the same time.
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(*3) Standard USB2.0 Host I/F has 2 ports available for PictBridge Option, USB2.0/SD Slot and 3rd vendor
IC card reader for authentication (local solution). Only 2 out of above 3 can be installed at the same time.
(*4) NIC and Gigabit Ethernet cannot be used at the same time.
Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with
SP 5-907.
Configuration
Mainframe Configuration
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MFP Options
SD Card Slots
                                                                     USB (print)
Fax Option
                                                                    Ethernet
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WS-Scanner
WS-Scanner is a new feature that will be compatible with the WSD (Web Services for Devices) specifications introduced
with the Microsoft Windows Vista.
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Installation
Installation Requirements
 Temperature Range:           10° C to 32° C (50° F to 89.6° F)
 Humidity Range:              15% to 80% RH
 Ambient Illumination:        Less than 1,500 lux (do not expose to direct sunlight)
 Ventilation:                 3 times/hr/person
 Ambient Dust:                Less than 0.075 mg/m3 (2.0 x 10-6oz/yd3)
 Avoid areas exposed to sudden temperature changes:
                                   • Areas directly exposed to cool air from an air conditioner.
                                   • Areas directly exposed to heat from a heater.
 Do not place machine where it will be exposed to corrosive gas or vapor.
 Do not install the machine at any location over 2,500m(8,200 ft.) above sea level.
 Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2”)
 Do not place the machine where it may be subject to strong vibrations.
 Machine level                       • Front to back: within 5mm (0.2”) of level
                                     • Right to left: within 5mm (0.2”) of level
Power Requirements
Input voltage level: 110 - 120 V, 60Hz:12A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)
Space
Foot Print
 26.4x26.7x30”(Standard)
 26.4x26.7x40.2” (with 2-Tray Paper Bank, , LCT, or FAC33 Cabinet Stand)
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Power Consumption / Noise Emission
Complete System[LpA:dB(A)]
Copying                D027: Less than 68 dB
                       D029: Less than 70 dB
                          Target (mg/m3)
Ozone Emission            1.5mg/h or Less
Dust                      3.75mg/h or Less
Styrene Emission          1mg/ h or Less
TVOC (*)                  Printing: 10mg/ h or Less
                          Warm up: 2mg/ h or Less
Benzene                   0.05mg/ h or Less
(*) TVOC: Total Volatile Organic Compounds
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                                                  D027 / D029
All plastic components for model D027 / D029 which weight more than 25g are identified in accordance with DIN548490
and ISO 11469.
Environmental Regulation
                Power Consumption
Please note these are targeted value only. Please refer to “Product Environment Information” for actual data.
                          Power
                                                    Auto Switch                Recovery Time
                       Consumption
Auto Off Timer     2.5W                     Default:                      D027: Around 50 sec.
                                            D027/d 60min. (EU:45min.) D029: Around 55 sec.
                                            1min. -240min.
Energy Saver       TBA                      Default:                      D027/D029: Around 20
Timer                                       D027/d 15min.                 sec.
                                            1min. -240min
Panel Off Timer    TBA                      Default: 1min.                D027/D029: 3sec. or 10
                                            10sec. –999sec.               sec. can be selected
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                                               D027 / D029
Installation Times
Mainframe: 30 minutes
Peripherals:
                                   Installation Time                                 Installation Time
              Peripherals                                     Peripherals
                                       (minutes)                                         (minutes)
      ARDF                                 15          USB/SD Slot                          10
      2-Tray Paper Feed unit               10          PostScript3                          5
      LCT (2000 sheet)                     10          PictBridge                           5
      LCT (1200 sheet)                     10          IEEE802.11a/g                        5
      1 bin Tray                           10          Bluetooth                            5
      Shift Tray                           10          Gigabit Ethernet                     5
      Bridge Unit r                        10          IEEE 1284                            5
      1000-Sheet Finisher                  15          File Format Converter                10
      2000-Sheet Booklet                               Data Overwrite Security
                                          15                                                10
      Finisher                                         Unit
      3000-Sheet Finisher                 15           Copy Data Security Unit              10
      Punch Unit                          15           HDD Encryption Unit                  5
      FAX Option                          15
Storage/Transportation
           D027 / D029                 Storage                           Transportation
                            -30 ~ 40°C                      -30 ~ 50°C
                            Less than 80% RH                15% ~ 95% RH
                            Storage Period:                 Max Stack: 2 cartons
                            Max: 12 months
                            Max Stack: 3 cartons
      Print Cartridge       50°C or less                    Other condition is same as storage
                            (Do not leave under 36 ~ 40°C
                            over one month or under 50°C
                            over 12 hours)
                            Avoid direct sunlight
                            15% ~ 80% RH
                            Storage period: Max 12 months
                            Stack Max: 8 Cartons
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Parts / Special Tools / Maintenance
PM Parts / Yields
PM Parts
Listed PM part items and their part numbers are based on the machines produced at the time this document was issued.
Please refer to Technical Service Bulletins for the most updated information.
                   Mainframe: D027/D029
                                                                       Unique/Common
                                                                       U: Unique for this model
                                                                       C: Common with listed model
                                                                                           PM
                                                                              Q’ty/                            Unique or
          Part Number                        Description                                 Interval
                                                                              Unit                             Common
                                                                                         (Prints)
        PCU
           D0292250         Drum Unit - Bk                                         1          120k            U (Note 1)
           D0292251         Drum Unit -CMY                                         1          120k            U (Note 1)
           D0239640         Developer- Bk                                          1          240k            U (Note 1)
           D0293015         Development Unit - Bk                                  1          480k            U (Note 1)
           D0293025         Development Unit - M                                   1          480k         U (Note 1 and 3)
           D0293035         Development Unit - C                                   1          480k         U (Note 1 and 3)
           D0293045         Development Unit - Y                                   1          480k         U (Note 1 and 3)
           D0239670         Developer - M                                          1          240k         U (Note 1 and 3)
           D0239660         Developer - C                                          1          240k         U (Note 1 and 3)
           D0239680         Developer - Y                                          1          240k         U (Note 1 and 3)
        Transfer
           D0296027         Image Transfer Cleaning Unit                           1          240k             U (Note 1)
           D0256202         Paper Transfer Roller Unit                             1          360k             U (Note 1)
           D0296010         Image Transfer Unit                                    1          600k             U (Note 4)
        Fusing
           AE010068         Fusing Roller                                          1          240k                 U
           AE030072         BALL BEARING:DIA12XDIA21X5                             2          240k             U (Note 1)
           AE020171         Pressure Roller                                        1          240k                 U
           AE030074         BALL BEARING:DIA17XDIA26X5                             2          240k             U (Note 1)
           D0294169         Fusing Cleaning Felt                                   1          240k                 U
        Other
           D0296509         Waste Toner Bottle (Note 2)                            1          120k             U (Note 1)
           B2231348         Dust Filter                                            2          120k           C (B230/B222)
        NOTE 1:     These items are common with D023 / D025.
        NOTE 3:     The color development units and color developer are treated as EM parts, as the actual yield of these units depends on the actual
                    color ratio.
NOTE 4: The ITB is also an EM parts, as its expexted yield is relatively long
        NOTE 5:     The yield figures in the above table are based on the following conditions:
    •     A4 (LT) long-edge feed
    •     5% image coverage ratio
    •     Color ratio: 30%
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                                                       D027 / D029
        •    4 print/job
Peripherals: None
                           ADF: B802
                                                                     Q’ty       Interval          Unique or
               Part Number               Description
                                                                    /Unit     (Originals)         Common
               A8061295        Paper Feed Belt                        1           120k             C (B222)
               B8024361        Pick-up Roller                         1           120k             C (B222)
               A8592241        Reverse Roller                         1           120k             C (B222)
   Due to their durability and extended service life, the paper feed belt, pick-up roller, and reverse roller are treated as EM
   parts.
                           Tool List
     The following special tools should be prepared for maintenance of the new model in the field:
                                                                     Unique or Common:
                                                                     U: Unique for this model
                                                                     C: Common with listed model
Item Part Number                              Description                       Q’ty      Unique or Common
  1       B6455010      SD Card                                                   1             C (General)
  2       B6456705      PCMCIA Card Adapter                                       1             C (General)
  3       B6456820      USB Reader/Writer                                         1             C (General)
  4      VSSM9000 Digital Multimeter – FLUKE87                                    1             C (General)
  5       G021 9350 Loop-back Connector – Parallel                                1             C (General)
  6       C401 9503     20X Magnification Scope                                   1             C (General)
  7       A2579300      Grease Barrierta – S552R                                  1             C (General)
  8       52039502      Silicon Grease G-501                                      1             C (General)
  9       A0929503      C4 Color Test Chart (3 pcs/set)                           1             C (General)
  10      A1849501      Scanner Positioning Pin (2pcs/set)                        2             C (General)
  11      B6795100      Plug - IEEE1284 Type C                                    1             C (General)
  12      B1329700      Lubricant Powder                                          1              C (B132)
                        Ricoh System Information Tool (Support Tool Version 2)
                        - Basic version
  13                    - Mail version                                                             General
                        - Rlogtool
                        (for use with GW controller)
     Loop-back Connector – Parallel (item 5) requires Plug - IEEE1284 Type C (item 11).
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                                                    D027 / D029
Target Reliability
                         Items                              Model D027                      Model D029
 ACV                                                        10K/Monnth                      15K/Month
 Max CV                                                                       50k/Month
 Color ratio                                                    30%                             30%
 PM Interval                                                                     120k
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                                               D027 / D029
                                     A3 SEF, B4 SEF, A4 LEF/SEF,
                                     B5 SEF/LEF, A5 LEF/SEF, A6 SEF,
                                     11”x17”(DLT) SEF, 8 ½”x14” (LG) SEF,
                                     8 ½”x13” (Foolscap) SEF, 8 ½”x11” (LT) LEF/SEF,
                                     8¼”x14” (Government LG), 8 ¼”x13” (Folio) SEF,
                     Bypass Tray
                                     8”x13”(F/GL), 8”x10” (Eng Quatro)
                     Feed
                                     7 ¼”x10½” (Executive) SEF/LEF, 5½”x8½” (HLT) SEF
                                     12”x18” SEF, 11”x15” SEF, 10”x14” SEF, Envelopes
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                                                  D027 / D029
Zoom:                                  From 25% to 400% in 1% step
                                       550sheet x 2trays
                     Standard
                                       Bypass Tray: 100sheets (less than 10mm)
                                       Paper Bank Unit: 550sheet x 2 trays
                                       Or
Paper Feeding
                     Option            LCT: 1,000sheet x 2
Capacity:
(by 80g/m2 paper)
                                       Side LCT: 1.200 sheets
                     Max. Paper
                     Feeding           4,400 sheets (with LCT, side LCT)
                     Capacity
                     Standard          Face Down: 500sheets
                                       1 Bin Tray: 125 sheets
                                       Or
                                       Shift Sort Tray: 250 sheets (Larger than A4/LT)
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                                            D027 / D029
Paper Productivity
                                           Paper
 Model               Mode                               BK CPM     FC CPM
                                      Thickness(gsm)
           Thin Paper*                     -52-59          40            40
           Plain Paper                       -81           40            40
           Middle Thick                     -105           40            40
           Thick Paper 1                    -169           25            25
D027
           Thick Paper 2                    -220          17.5          17.5
           Thick Paper 3                    -256          17.5          17.5
           OHP, 1200dpi printing
                                             -            17.5          17.5
           High gloss paper
           Thin Paper*1                       -            50            50
           Plain Paper                       -81           50            50
           Middle Thick                     -105           50            50
           Thick Paper 1                    -169           25            25
D029
           Thick Paper 2                    -220          17.5          17.5
           Thick Paper 3                    -256          17.5          17.5
           OHP, 1200dpi printing
                                             -            17.5          17.5
           High gloss paper
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Enhanced Features
                                      Auto Density Selection
Image Density:
                                      Manual: 9 levels
                                      Default = Black & White Mode
                                      Auto Color Selection (ACS)
                                      Full Color
                                      Black & White
                                      Single Color (Default: not indicated)
Color Mode:
                                             Preset: 12 colors x4 Density (Default = Red),
                                             User color: 15 colors x4 Density
                                      Two Color (Default: not indicated)
                                      - Black and Other Color
                                      - Red and Black
                                      Default = Auto Text & Photo Separation
                                       (Printed/Glossy/Copied)
                                      Auto Text & Photo Separation (Printed/Glossy/Copied)
                                      Photo (Printed/Glossy/Copied)
Copy Mode:
                                      Text
                                      Map
                                      Pale
                                      Generation
                                      Default = Auto Paper Selection (APS)
                                      Auto Paper Selection (APS)
                                      1st Tray
Paper Selection:                      2nd Tray
                                      3rd Tray (with Paper Bank)
                                      4th Tray (with Paper Bank)
                                      Bypass Tray
                                      Plain Paper (No Display Paper Type), Recycle Paper, Special
                                      Paper 1-3, Color Paper, Letterhead, Cardstock, Preprinted
                                      Paper, Bond Paper
                   Standard
                                      Tray1: High-gloss coated paper
                   Tray
                                      Tray2: Envelope, Coated, High-gloss coated paper
                                      [Thickness]
Paper Type
                                      Thin Paper, Normal Paper, Thick Paper 1, Thick Paper 2,
Display:
                                      Thick Paper 3
                                      Plain Paper (No Display Paper Type), Recycle Paper, Special
                                      Paper 1-3, Color Paper, Letterhead, Cardstock, Label Paper,
                   Paper Bank Unit,   Preprinted Paper, Bond Paper, Plain Paper Backside
                   LCT                [Thickness]
                                      Thin Paper, Normal Paper, Thick Paper 1, Thick Paper 2,
                                      Thick Paper 3
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                                     [Paper Type]
                                     Normal Paper (No Display Paper Type), Recycle Paper,
                                     Special Paper 1-3, Color Paper, Letterhead, Cardstock, Label
                                     Paper, OHP, Preprinted Paper, Bond Paper, Envelope,
                    Bypass Tray
                                     Coated, High-gloss coated paper
                                     [Thickness]
                                     Thin Paper, Normal Paper, Thick Paper 1, Thick Paper
                                     2,Thick Paper 3
Auto Tray Switch:                    Yes
                                     Auto Magnification Selection (AMS)
                                     Preset Reduce / Enlarge
                                     Zoom (25%-400% 1% step)
Reduce / Enlarge:                    Size Magnification
                                     Directional Magnification (%)
                                     Directional Size Magnification (Inch/mm)
                                     Full Image Copy (93% & Centering)
                                     1 sided to 2 sided
                                     2 sided to 2 sided (with ARDF)
Duplex:
                                     Book to 2sided
                                     Front and back to 2sided
                                     Booklet                     Yes
                    Book
                                     Magazine                    Yes
                                     Book to simplex             Yes
                    Series           2 sided original to
                                                                 Yes
                                     simplex (with ARDF)
                                     2 into 1 simplex
                                     4 into 1 simplex
Book / Series /                      8 into 1 simplex
Combine:                             1 duplex into 1 simplex
                                     2 duplex into 1 simplex
                                     4 duplex into 1 simplex
                    Combine                                      Yes
                                     4 into 1 duplex
                                     8 into 1 duplex
                                     16 into 1 duplex
                                     2 duplex into 1 duplex
                                     4 duplex into 1 duplex
                                     8 duplex into 1 duplex
                                     Centering:                  Yes
                                     Cornering:                  No
                                                                 1mm step (0-30mm)
                                     Margin Adjustment:          Default = Front page: 5mm left
                                                                 Back page: 5mm right
                                                                 1mm step (2-99mm)
Shift / Erase / Margin Adjustment:   Erase Center:
                                                                 Default = 10mm
                                                                 1mm step (2-99mm)
                                     Erase Border:
                                                                 Default = 10mm
                                                                 1mm step (2-99mm)
                                     Erase Center / Border:      Default = Center: 10mm,
                                                                  Border: 10mm
                                     Front Cover                 Copy or Blank (Default = Copy)
Cover Sheet / Chapter /              Front & Back Cover          Copy or Blank (Default = Copy)
Slip Sheets:                         Chapter                     Yes (Up to 20 chapters)
                                     Slip Sheets                 Yes
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                                       OHP slip sheets            Yes
Image Rotation:                        Yes (A4/LT and B5 Size)
                                                                  With
                                                                                 w/o Finisher
                                                                  Finisher
                                       Electronic Sort (w/o
Electronic Sort:                                                  Yes            Yes
                                       shift)
                                       Rotate Sort                Yes            Yes
                                       Shift Sort                 Yes            No
Electronic Stack:                      Yes
Stapling:                              Yes (with Finisher)
                                       Yes (Finisher Option)
Punch:
                                       NA: 3 or 2 holes
                                       Color Conversion:          Yes
                    Color Creation     Color Erase:               Yes
                                       Color Background:          Yes
Editing                                Repeat:                    Yes
Function:
                                       Double Copy:               Yes
                    Image Creation
                                       Mirror:                    Yes
                                       Positive / Negative:       Yes
                                                                  Yes (8 Stamps / 2 sizes /
                                       Stamp (Preset):
                                                                   RGBCMYK 7colors)
                                                                  Yes (5 Stamps can be registered /
Stamp / Numbering:                     User Stamp:
                                                                  RGBCMYK)
                                       Date Stamp:                Yes (6 styles/ RGBCMYK)
                                       Page Number:               Yes (7 styles / RGBCMYK)
                                       Color Balance Adjustment
Image
                    Color Adjustment   Color Balance Program
Adjustment:
                                       Auto Color Calibration (ACC)
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                                 Product Support Guide
                                             D027 / D029
Options
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Side LCT “LCIT RT3000”
Paper Size:                     8 ½”x11” LEF (LT)/ A4 LEF / B5 LEF
Paper Weight:                   16-57.5lbs / 60-216g/m2 *169-216 g/m2 :paper type is limited
Paper Capacity                  1,200 sheets (80g/m2 paper)
Power Consumption:              Less than 50W (Power is supplied from mainframe)
Dimensions (WxDxH):             13.7”x21.3”x11.4” / 348 x 540 x 290mm
Weight:                         Less than 14kg
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                   Saddle Stitch     8 ½”x11” (LT) SEF, 8 ½”x14” (LG), 11”x17”(DLT) SEF, 12x18”,
                   Staple            B5 SEF, A4 SEF, B4 SEF, A3 SEF
                                     17-24lbs Bond/ 64-90g/m2,
                   Normal Staple
Staple Paper                         2 cover sheets/set(163g/m2) available
Weight:            Saddle Stitch     17-24lbs Bond/ 64-90g/m2,
                   Staple            1 cover sheet/set(163g/m2) available
                                     1 staple / 3 positions
Staple Position:
                                     2 staples / 2 positions
                                     [Normal Staple] 5,000pcs. /cartridge
Staple Needle Capacity
                                     [Saddle Stitch] 2,000pcs./cartridge
                                     [Paper size] SEF: HLT – DLT/ A5 – A3, LEF: HLT, LT, A4-A5
                            2 Hole
Punch unit                           [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m2
               NA
(Optional)                           [Paper size] SEF: DLT, B4, A3, LEF: LT, B5, A4
                            3 Hole
                                     [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m2
Power Consumption:                   96W
Dimension (WxDxH):                   25.8”x”24.2” x 37.8” / 657 x 613 x 960mm
                                     Approx. 138.9lbs / 63kg w/o Punch Unit
Weight:
                                     Approx. 143.3lbs / 65kg with Punch Unit
2 hole 3 hole
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                                               D027 / D029
                                      [Single Size]
                                      50 sheets (A4 / 8 ½”x11” (LT)or smaller / 80g/m2 / 20 lbs)
Staple                                30 sheets (B4 / 8 ½”x14”(LG) or larger / 80g/m2 / 20lbs)
                Normal Staple
Capacity:                             [Mixed Size]
                                      30 sheets(A4 LEF and A3), (B5 LEF and B4), (LT LEF and
                                      DLT)
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                                           1 staple / 3 positions
Staple Position:
                                           2 staples / 1 positions
Staple Needle Capacity                     5,000pcs. /cartridge
                                           [Paper size] SEF: HLT – DLT/ A5 – A3, LEF: HLT, LT, A4-
                                2 Hole     A5
                  NA                       [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m2
                                           [Paper size] SEF: DLT, B4, A3, LEF: LT, B5, A4
                                3 Hole
                                           [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m2
                  96W                      [Paper size] SEF: HLT – DLT/ A5 – A3, LEF: HLT, LT, A4-
Punch unit        25.8”x”24.2”             A5
(Optional)        x 37.8” /                [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m2
                  657 x 613 x              [Paper size] SEF: DLT, B4, A3, LEF: LT, B5, A4
                  960mm                    [Paper Weight] 14 – 43 lbs Bond/ 52-163g/m2
                  Approx. 119lbs / 54kg
                  w/o Punch Unit
                  Approx. 123.5lbs /
                  56kg with Punch Unit
Stack Capacity:            Proof Tray          250 sheets (A4 / 8 ½”x11” or smaller / 80g/m2 / 20 lbs)
                                               50 sheets (B4 / 8 ½”x14” or larger / 80g/m2 / 20lbs)
                                               1000 sheets (A4 / 8 ½”x11” /B5/ 80g/m2 / 20 lbs)
                           Shift Tray
                                               500 sheets (B4 / 8 ½”x14” or larger / A5LEF / 80g/m2 / 20lbs)
                                               100 sheets (A5 SEF / 5 ½” x 8 ½” LEF/SEF / 80g/m2 / 20lbs)
                           Normal Staple Sort LT LEF, A4 LEF: 20-100 sets (50 – 10 sheets/set)
                                                         100 sets (2 – 9 sheets/set)
                                              LT SEF, B5, A4 SEF: 10 - 50 sets (50 - 10 sheets/set)
                                                           100 sets ( 2 – 9 sheets/set)
                                              12”x18”, LG, DLT, B4, A3: 10 - 50 sets (30 – 10 sheets/set)
                                                              50 sets ( 2– 9 sheets/set)
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Weight:                               55.2lbs / 25Kg
Printer
General Features of Printer Controller
CPU                                     Intel Celeron-M 1.0GHz
RAM               Std.                  1024MB *1 (DDR2-SDRAM(PC3200))
Hard Disk                               160GB *1
                  Std.
Drive                                   (160GB x 1)
                  Std.                  RPCS, PCL5c, PCL6
PDL
                  Option                Adobe PostScript3
Print             Max.                  1200 x 1200 dpi / 1bit
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Resolution                                       -300 x 300 dpi (available only with B/W mode)
                                                 -600 x 600 dpi
                                  PCL5c
                                                  <Gradation *3>
                                                    Fast (1bit) / Standard (2bit) / Fine (4bit)
                                                 -600 x 600 dpi
                                                  <Gradation *3>
                                  PCL 6
                                                    Fast (1bit) / Standard (2bit) / Fine (4bit)
                                                 -1200 x 1200 dpi
                                                 -300 x 300 dpi
                                                 -600 x 600 dpi
                 Printing
                                RPCS             -1800 equivalent x 600 dpi
                 modes
                                                 -9000 equivalent x 600 dpi
                 in each driver
                                                 -1200 x 1200 dpi
                                                 -600 x 600 dpi
                                                  <Gradation *3>
                                  PS3
                                                    Fast (1bit) / Standard (2bit) / Fine (4bit)
                                                 -1200 x 1200 dpi
                                                 -600 x 600 dpi
                                                  <Printing Mode *3>
                                  XPS *4            Standard (1bit) / Quality Preference (2bit) /
                                                 High Quality (4bit)
                                                 -1200 x 1200 dpi
                                                 PCL: Scalable 45 fonts + Bitmapped: 6 fonts +
                 Std.
Fonts                                            International 13 fonts *2
                 Option                          PS3 : 136 Roman fonts
                                                 Ethernet (RJ-45 network port : 10Base-T
                                  Std.
                                                 /100Base-TX), USB2.0, USB Host I/F
                                                 Ethernet (1000Base-T)
                 Host Interface
                                                 IEEE1284/ECP, USB2.0/SD Slot
                                  Option
                                                 Wireless LAN (IEEE802.11a,b,g, WPA support),
                                                 Bluetooth
                                                 TCP/IP (IP v4, IP v6), IPX/SPX, Apple Talk (Auto
                 Network Protocol
                                                 Switching)
                              Standard MIB       MIB-II(RFC1213),
                 MIB          (SMNP Printer      HostResource(RFC1514), PrinterMib(RFC1759),
Connectivity                  MIB)               Printer Port Monitor MIB
                 support
                              Private MIB        Ricoh Original
                                                 Windows 2000/ XP/ Vista/ Server 2003/ *5
                                                 Netware 3.12, 3.2, 4.1, 4.11, 5.0, 5.1, 6, 6.5
                                                 Unix; Sun Solaris, HP-UX, SCO OpenServer,
                 Network/Operating Systems       RedHat Linux, IBM AIX
                 *3                              Mac OS 8.6-9.2x, OS X 10.1 or later
                                                 SAP R/3, NDPS Gateway
                                                 IBM iSeries/ AS/400-using OS/400 Host Print
                                                 Transform
[REMARKS]
*1) Shared with other features (Copy, Fax, Scanner). Regarding HDD, users can use 80GB only to enhance response
rate for storing and loading data.
*2) Cyrillic (Russian), Greek, Hebrew and Arabic are included in International Fonts.
*3) With the combination of ‘Resolution’ and ‘Gradation’ or ‘Printing Mode’ settings in printer drivers, the variation of print
resolution as listed below.
*4) We highly recommend applying ServicePack1 to Windows Vista before using XPS driver.
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*5) Windows Server 2008 compatible printer/ scanner drivers will not be included in the driver CD. They will be available
from web download page after D023 / D025 / D027 / D029 is launched.
Settings from Printer Driver
Resolution      600dpi                600dpi                600dpi                1200dpi
Gradation       Fast                  Standard              Fine                  Fast
Printing Mode   Standard              Quality Preference    High Quality          Standard
Result          600 x 600dpi (1bit)   600 x 600dpi (2bit)   600 x 600dpi (4bit)   1200 x 1200dpi (1bit)
Scanner
 General Specification
                                  100 / 200 / 300 / 400 / 600/
 Optical Resolution:              1200 dpi *only twain driver
                                  Default = 200dpi
                                  BW: 63pages/minute (A4/LET LEF / 200dpi ) Push Scan
 Scan Speed:
                                  Color: 60pages/minute (A4/LET LEF / 200dpi) Push Scan
                                  Contact      11”x17”(DLT) SEF, 8 ½”x14”(LG) SEF,
                                  Glass        8 ½”x11”(LT) LEF/SEF
                                               11”x17” (DLT)SEF, 8 ½”x14” (LG)SEF,
                                               8 ½”x11”(LT) LEF/SEF,
                                               5 ½”x8 ½”(HLT) LEF/SEF,
                                               8 1/2"×13"(Foolscap) SEF
                 US model
                                               10”x14”SEF,
                                  ARDF *1
 Auto scan                                     11”x15”SEF (detected the same as DLT SEF,
 size                                          Default = DLT SEF),
 detection:                                    8”x10”SEF (detected the same as LT SEF,
                                               Default = LT SEF)
                                               7 1/4”x10½”(EXE) LEF/SEF
                 Main Scan:
                 297mm, Sub
                 Scan:
                 432mm
                 Standard
                                  Ethernet 10BASE-T / 100BaseTX / 1000BASE-T, Wireless
 Scan Area:
                                  LAN (IEEE802.11a,b,g, WPA support)
                                  Network: TCP/IP
                                  Sending E-mail: SMTP, POP3
 sRGB Support:
                                  Scan to Folder: SMB, FTP, NCP
                                  Web Services on Devices for Scanning
                                  BW: TIFF (MH, MR, MMR)
 Network Interface:
                                  Grayscale, Full color: JPEG
                                  Standard: BW Text/Line Art, BW Text, BW Text/Photo, BW
 Protocol:                        Photo, BW Grayscale, FC Photo, FC Text
                                  Standard: ACS
                                  Auto Density Selection Selection (Effective in BW/Grayscale
 Compression Method:              and FC scan mode)
                                  Manual: 7 levels (Effective in BW/Grayscale and FC scan
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                                mode)
 Scan Mode:                     Yes
 Image Density :                Yes
 Image Rotation:                Yes
*1 Some of the supported paper sizes can be activated by SP mode.
 Scan to E-mail
 Requirement:                   SMTP (Mail Server) Gateway and TCP/IP
                                SMTP authentication
 Authorization function:
                                POP before SMTP authentication
 Resolution:                    100dpi, 200dpi (Default), 300dpi, 400dpi, 600dpi
 MAX E-mail address# in         2,000 addresses
 HDD:
 Register Group address in
                                Max. 100 Group (Max. 500 addresses in one group address)
 HDD:
 Maintain E-mail address in     Direct input on operation panel,
 HDD:                           Web Image Monitor, Smart Device Monitor for Admin
 Input of destination E-mail
                                Possible, Max. 100 destinations per job
 address via soft key:
 Search E-mail address in
                                By name and E-mail address
 HDD:
 LDAP Search:                   Yes
 Max. address numbers per
                                Max. 500 addresses per send *1
 send:
                                    Address from HDD address book *1              Max. 500
 Address numbers per send:          Address directly input via soft key *1 *2     Max. 100
                                    Address looked up via LDAP *1 *2              Max. 100
 Attention:                         To, cc, bcc
              Manual Input          Max. 128 Characters via soft key
 Subject:     Pre-register by       22 subjects.
              user                  Max. 20 Characters per a subject
              Manual Input          Max. 80 Characters via soft key
                                    5 body messages. 80 characters x 5 lines per a body
              Pre-register by       message
 Body
              user                  Title name of the body message: Max. 20 characters per a
 Message:
                                    name
                                    Message: “This e-mail included attached file sent from
              Preset
                                    xxxx(machine model name).”
 E-mail Size (with restriction):    128 - 102,400KB, Default = 2,048KB
 E-mail Size (w/o restriction):     725MB
                                    Single Page TIFF/JPEG, Single Page PDF, Multi Page TIFF,
 File type:
                                    Multi Page PDF, High Compression PDF (Multi / Single)
 Program User Setting:              Yes (up to 10 programs)
 Divide and send e-mail:            Yes (By page or size) / No, Default = Yes(By size) *3
 Resend:                            Yes / No, Default = Yes
*1: Address from HDD address book + Address input via soft key + Address looked up via LDAP = Max.500.
*2: Address directly input via soft key + Address looked up via LDAP = Max. 100.
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*3: If the sent file size exceeded the maximum E-mail size, it would be divided to multiple sending. In addition, the sent
files might not be accepted by the receiving side due to the limitation in the receiving capacity at the receiver SMTP
server or E-mail software setting.
 Scan to Folder
                                  SMB (Server Message Block), FTP (File Transfer Protocol)
 Protocol Support:
                                  NCP
                                  Client folder log-in (log-in name and password)
 Security:
                                  Encryption of log-in name and password during transmission
 Resolution:                      100dpi, 200dpi (Default), 300dpi, 400dpi, 600dpi
 Register client folder address
                                  Max. 2,000 folders
 in HDD:
 Maintain client folder address   Direct input on operation panel,
 in HDD:                          WebImageMonitor, SmartDeviceMonitor
                                  Yes
                                  SMB: Network path -> Client folder -> Password
 Destination client folder
                                  FTP: Server -> Network path -> User account -> Password
 address input via soft key:
                                  NCP: Network path -> User account -> Password -> Bindery
                                  or NDS
                                  SMB: Browsing directly to the designated folders
 Search client folder:
                                  FTP: By client folder name
 Max. client folder numbers
                                  Max. 50 client folders / PCs per send
 per send:
 Destination Combination:           Please refer to 4-6-4.
                                    Max. 100 destinations (To Folder: 50, To E-mail: 100) (*1)
  Group address:                    e.g. 100 destinations 50 folders included >>>OK
                                         100 destinations 51 folders included>>>Failure
  Input Subject:                    No
  Scan File Size:                   2000MB
                                    Single Page TIFF/JPEG, Single Page PDF, Multi Page TIFF,
  File type:
                                    Multi Page PDF, High Compression PDF
  Program User Setting:             Yes (up to 10 programs)
                                    Yes (By page or size) / No, Default = Yes(By size)
  Dividing file in Scan to E-mail:
                                    (When Scan to PC combine with Scan to E-mail)
  Resend:                           Yes / No, Default = Yes
(*1) User can send to Max. 100 destinations in the same group. But the number of folders has to be less than 50, since
Max. folder destinations are 50. If there are more than 50 folder destinations registered in the Group address, a message
pops up.
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 Max. address numbers per sending (combination between E-mail and Folder)
              Input via           Condition 1:         Condition 2:           Condition 3:
                                  Max.address can      Max. address           Combination of
                                  select or input      allow in single        addresses: Max.
                                                       operation
 Scan to E- Address book          500
                                                       500
 mail         Manual input        100
                                                                              550
 Scan to      Address book        50
                                                       50
 Folder       Manual input        50
The number of destination which user can put has to satisfy all of above 3 conditions. User can combine E-mail and
Folder destinations up to 550 destinations.
Document Server
Items                                           Capability
HDD Capacity                                    160GB(Shared with other functions)
HDD capacity for Document                       TBA
Maximum stored documents                        3,000 documents
Maximum pages per documents                     2,000 pages
Maximum pages of all stored documents           9,000 pages
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Fax
General Specification
Circuit:                      PSTN, PBX
Compatibility:                ITU-T (CCITT) G3, Additional G3 (option),
                              8 x 3.85 line/mm, 200 x 100dpi (std.),
                              8 x 7.7 line/mm, 200 x 200dpi (std.),
Resolution:
                              8 x 15.4 line/mm, 16 x 15.4 line/mm, 400 x 400dpi (with optional
                              SAF memory)
Compression method:           MH, MR, MMR, JBIG
                              0.50sec.(A4/LT SEF, Standard/Detail mode),
                              0.35sec.(A4/LT LEF, Standard/Detail mode)
                              0.90sec.(A4/LT SEF, Super Fine mode)
Scanning speed
                              0.64sec.(A4/LT LEF, Super Fine mode)
                              *ITU-T No1 chart, 200 x 100 dpi(Standard mode),
                              200dpi(Detail mode), 400dpi(Super Fine mode)
                              A4/LT SEF                        Standard mode: 58 spm
                                                               Detail mode: 58 spm
Number of Pages Scanned Per
                                                               Super Fine mode: 46 spm
Minutes:
                              A4/LT LEF/image rotation         Standard mode: 65 spm
(DF Used)
                                                               Detail mode: 64 spm
                                                               Super Fine mode: 33 spm
                              G3: Approx.2 seconds (200x100 dpi, JBIG, ITUT #1 chart TTI off,
                              memory transmission)
Transmission speed:
                              G3: Approx.3 seconds (200x100dpi, MMR, ITUT #1 chart, TTI off,
                              memory transmission)
                              Standard                     8MB
Page Memory Size:
                              With Optional SAF Memory     16MB
                              Standard                     4MB (Approx.320 pages)
SAF Memory Size:
                              With Optional SAF Memory     28MB (Approx. 2,240 pages)
                              Option: 32MB SD-RAM (24MB SAF Memory + 8MB Page Memory)
Memory backup:                One hour
Smoothing:                    Standard
TTI/RTI:                      Standard
CSI:                          Standard
Quick dial/ Speed dial:       Standard: 2,000 numbers
Group dial:                   Standard: 100 groups (500 numbers per 1 group)
Program:                      Standard: 100 numbers
Redial:                       Standard
Direct fax number entry:      Standard
Dual access:                  Standard
User Code:                    Standard: 500 Codes
Page counter:                 Standard
Auto reduction:               Standard
Wild cards:                   Standard
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Summer time (day light saving time):   Standard
ID code programming:                   Standard (4 digits)
Programming by OMR:                    No
User function key:                     Standard (3 keys)
Night timer:                           No
Energy saver:                          Standard
LCD prompt:                            Standard
Remaining memory indication:           Standard
clock adjustment:                      Standard
User parameter setting:                Standard
User data transfer:                    Standard
Transmission Specification
                                                              Model D027 / D029
Immediate transmission:                  Standard
Memory transmission:                     Standard
Serial broadcasting                      Standard (Max. 500 numbers)
Send later:                              Standard
Error correction mode:                   Standard
Page retransmission:                     Standard
Forwarding:                              Standard
Image rotation:                          Standard
Book fax:                                No
Closed network (transmission):           Standard
Double sided transmission:               Yes
Transmission reserve:                    No
Reception Specification
                                                             Model D027 / D029
Automatic reception:                     Standard
Manual reception:                        Standard
Substitute reception:                    Standard
Authorized reception:                    Standard
Multi-copy:                              Standard
Closed network:                          Standard
Reception time printing:                 Standard
Center mark:                             Standard
Checkered mark:                          Standard
Economy printing mode:                   No
Duplex reception:                        Standard
Telephone Specification
                                         Model D027 / D029
Handset / telephone:                     Option
Telephone connection:                    Standard
Monitor speaker:                         Standard
Automatic voice message:                 No
On hook dial:                            Standard
Ver.1.3                                                                      Page 36 of 55
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Tone transmission:                      Standard
Pause:                                  Standard
Pulse/tone selection:                   Standard
Chain dialing:                          No
Reception mode selection:               Standard
Automatic fax/phone change:             No
Reception mode switch over (remote):    No
Answering machine interface:            No
Reception mode switching timer:         No
Auto answer delay time:                 Standard (SP mode)
Busy tone detection:                    Standard
Silent ringing detection:               No
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LAN Fax Basic Specification
                                    Model D027 / D029
                                    A3, DLT, B4, A4 (default for EU/Asia model), Letter (default for NA
Paper Size:
                                    model), Legal, B5, A5
                                    -Super Fine (400 x 400 dpi)
Resolution:                         -Detail (200 x 200 dpi) *default
                                    -Standard (200 x 100 dpi)
                                    -Off
Gray Scale:                         -On normal *default
                                    -On lighter
Number of Address:                  500
OS:                                 Windows 2000, Windows XP, Windows Vista
                                    1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch,
                                    7.Swedish, 8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian,
LAN-Fax Editor support language:    12.Czech, 13.Polish, 14.Portuguese, 15.Russian, 16.Korean,
                                    17.Traditional Chinese, 18.Simplified Chinese
                                    Condition: OS need to have the same language.
Memory                              Minimum required for each OS
CPU                                 Minimum required for each OS
HDD                                 Minimum required for each OS
IP-Fax Specification
                                    LAN: Local Area Network
Network:                            Ethernet/10base-T, 100base-TX, ,
                                    IEEE802.11a,b,g (wireless LAN) , 1000Base-T
                                    8 x 3.85 lines/mm, 200 x 100 dpi(Standard character),
                                    8 x 7.7 lines/mm, 200 x 200 dpi(Details character),
                                    8 x 15.4 lines/mm(Fine character: optional expansion memory
Scan line density:
                                    required),
                                    16 x 15.4 lines/mm, 400 x 400 dpi(Super Fine character: optional
                                    expansion memory required)
Original size:                      Maximum A3 or 11” x 17” (DLT)
Maximum scanning size:              Standard: A3, 297mm x 432mm, Irregular: 297mm x 1200mm
                                    Recommended: T.38, TCP, UDP/IP communication, SIP(RFC 3261
Transmission protocol:
                                    compliant), H.323 v2
Compatible machines:                IP-Fax compatible machines
                                    Specify an IP address and send faxes to an IP-Fax compatible fax
                                    through a network.
IP-Fax transmission function:
                                    Also capable of sending faxes from a G3 fax connected to a
                                    telephone line via a VoIP gateway.
                                    Receive faxes sent from an IP-Fax compatible fax through a network.
IP-Fax reception function:          Also capable of receiving faxes from a G3 fax connected to a
                                    telephone line via a VoIP gateway
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Windows Environments
       OS                       Type             PCL5c      PCL6      RPCS PostScript3       XPS
Windows 2000           Professional           Y           Y         Y        Y *1         N
                       Server                 Y           Y         Y        Y *1         N
                       Advanced Server        Y *2        Y *2      Y *2     Y *1         N
                       Datacenter Server      N           N         N        N            N
Windows XP             Professional           Y           Y         Y *3     Y *1         N
                       Home Edition           Y           Y         Y *3     Y *1         N
Windows Server 2003 Standard Edition          Y           Y         Y *2     Y *1         N
                       Enterprise Edition     Y *2        Y *2      Y *2     Y *1         N
                       Datacenter Edition     N           N         N        N            N
                       Web Edition            N           N         N        N            N
Windows Vista          Home Basic             Y           Y         Y        Y            Y
                       Home Premium           Y           Y         Y        Y            Y
                       Business               Y           Y         Y        Y            Y
                       Ultimate               Y           Y         Y        Y            Y
                       Enterprise             Y           Y         Y        Y            Y
[Remarks]
*1) Adobe does not release PS driver for Windows2000 and XP. Only MS-PostScript driver is available and PPD file for
MS-PS is included in the Driver CD.
*2) Cluster Server configuration is not supported.
*3) RPCS driver does not support “Fast User Switching” functions of Windows XP.
*4) Detailed support information on Windows Server 2008 will be announced from “Other Sales Information”.
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*1: RPCS driver for 64bit OS doesn’t support following functions in Point & Print environment,
“User ID”, “Send to Document Server”, “Locked Print”, “Authentication” and “Classification code”.
*2: Detailed support information on Windows Server 2008 will be announced from “Other Sales Information”.
[Operating Environments]
The following combinations of operating system and Citrix MetaFrame are supported:
*1: PCL mono-drivers do not support MetaFrame1.8 + SP3 Environment. Only mini-driver supports Meta1.8+SP3
Environment.
*2: Only PCL/PS drivers are tested under this environment.
Notes:
1) XPS driver is not supported in the environment of terminal service and Citrix MetaFrame.
2) Even "Yes" is put in the cell, there is a case driver is not supported under the combination of FR and Service Pack of
MetaFrame. Please refer to the release announcement of Terminal Service for more details.
3) Detailed support information on Windows Server 2008 will be announced from “Other Sales Information”.
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Mac OS Environment
                                                 PostScript3           Printer Utility for MAC
    Mac OS 8.6 or later, Mac OS X classic           Yes                          Yes
     Mac OS X Native : v. 10.1 or later *1          Yes                         Yes*2
*1: Mac OS X v.10.0.X is not supported.
*2: Mac OS X v.10.2.0 is not supported.
UNIX Environment
Supported platforms for Unix filter
        Unix Platforms                                 Version
          Sun Solaris                             2.6 / 7 / 8 / 9 /10
             HP-UX                           10.x / 11.x /11i v2 /11i v3
        Red Hat Linux                     6.x / 7.x / 8.x / 9.x / Enterprise
       SCO OpenServer                             5.0.6 /5.0.7 /6.0
            IBM AIX                       V4.3 & 5L Version 5.1/5.2 /5.3
Novell Netware
Netware Server          Supported Version       Netware 3.12 / 3.2 / 4.1 / 4.11 / 5.0 / 5.1 / 6.0/ 6.5
                        Client OS               Windows 2000 / XP (Professional)
Note:
For customers who use D027 / D029, please advise to use Novell generic NDPS gateway.
The difference between Ricoh NDPS Gateway and Novell generic NDPS gateway are as the following:
- Novell generic NDPS gateway cannot automatically set status of accessories. (You can set a status of accessories
manually.)
- Novell generic NDPS gateway cannot display a status of accessories by bitmap.
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The above specification and schedule are current plan and may change in final release. Please refer to the release
announcement of SAP Device Type for more details.
Utility Software
             Software                                                  Description
 For GW Controller Font Manager          This software enables you to use screen fonts.
                                         This software enables you to manage and monitor printers and other
 Smart Device Monitor for Admin
                                         devices over the network.
                                         This software enables you to access networked printers to print,
 DeskTopBinder –                         monitor or to receive notifications. With DeskTopBinder Lite you can
 SmartDeviceMonitor for Client           connect client computers to I/O devices enabling you to efficiently
                                         manage data.
                                         Device Graphic Update Module provides bitmap images used to represent
 Device Graphic Update Module            the various statuses of devices graphically within Smart Device Monitor or
                                         Web Smart Device Monitor. Available on website.
                                         This is a utility for Macintosh that provides access to several network
 Printer Utility for Mac
                                         printing administrative features.
                                         PPD for Mac By interacting with the Adobe PostScript 3 controller in
 PS Descriptions                         the device, this PPD is able to produce an accurate representation
                                         of the screen image.
                                         This PPD installer is used to install a PPD (Postscript Printer
                                         Description) file on Mac OSX. PPD files contain descriptions of
                                         printer capabilities such as paper sizes, number of input trays and
                                         duplexing. Once the PPD file is installed on the system using the
 Mac OS X PPD Installer                  PPD installer, the PS driver that comes bundled with Mac OS X can
                                         use the information in the PPD to control the print device and enable
                                         full functionality. It supports the Mac OS X 10.1 or later. Please see
                                         the Readme file for information about compatibility with versions of
                                         Mac OS X.
                                         This software enables you to fax documents directly from your
                                         computer. The Address Book Editor and Cover Sheet Editor are
 LAN FAX Driver M8
                                         installed as well. This software requires the optional fax unit to be
                                         installed on the machine. M10 Driver
                                         Printer driver for Windows: It is optimized for the Windows GDI. High
                                         performance printing can be expected. Regularly used settings can
 RPCS Driver
                                         be saved as a "one-click icon" in the driver interface. These settings
                                         can be reused easily by clicking the icon.
                                         Printer driver for B/W printing in Windows. It supports HP PCL XL
 PCL 6 Driver                            commands and is optimized for the Windows GDI. High
                                         performance printing can be expected.
                                         Printer driver for printing in Windows. It supports HP PCL 5e
 PCL 5e Driver
                                         commands.
                                         Printer driver for Windows: The user-friendly DDST driver rasterizes
                                         print-data on the Windows host that is submitting the job. Data is
                                         submitted to the printer as PCL. This driver is only intended for use
 DDST Print Driver PCL5e
                                         with DDST products that support PCL printing.
                                         Note: As this is a mini-driver, less functions are available than the
                                         PCL6 driver for DDST. This is downloaded from the web only
Ver.1.3                                                                              Page 42 of 55
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               Software                                            Description
                                      Printer driver for Windows: The user-friendly DDST driver rasterizes
                                      print-data on the Windows host that is submitting the job. Data is
 DDST Print Driver PCL6
                                      submitted to the printer as PCL. This driver is only intended for use
                                      with DDST products that support PCL printing.
                                      TWAIN scanner driver for network connections or USB.
 DDST TWAIN Driver
                                      By interacting with the Adobe PostScript 3 controller in the device,
 Post Script Driver                   this driver is able to produce an accurate representation of the
                                      screen image.
                                      TWAIN scanner driver for network connections with new features
 GW Controller Network TWAIN Driver   Combine/Series, compatible with SNMP V3and Network Connection
                                      Tool.
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                                                                   PostScript3
           RPCS Features           PCL5c/ 6 RPCS         Windows     Mac OS        Mac OS X       XPS
                                                       2000/XP/Vista 8.6-9.2
            Slip Sheet                 Y          Y          N          N              N           Y
            Chaptering                 Y          Y          N          N              N           N
      Rotate by 180 degrees            Y          Y          Y          N              N           Y
       Reverse Order Print             N          Y          Y          Y              Y           Y
     Do not print Blank pages         Y*3         Y          N          N              N           N
             Dithering                 Y          Y          Y          Y              Y           N
           Toner Saving                N          Y          Y          Y              Y          Y*4
         Black Over Print              Y          Y          Y          Y              Y           N
      CLP Color Simulation             Y          Y          Y          Y              Y           N
              Quality                  N          Y          N          N              N           N
                Speed                  N          Y          N          N              N           N
            High Speed                 N          Y          N          N              N           N
              User ID                  Y          Y          Y          Y             Y*1          Y
            User Code                  Y          Y          Y          Y             Y*1          Y
       User Authentication             Y          Y          N          N              N           N
       Encryption/Encoding             Y          Y          N          N              N           N
        Mirror Image Print             N          N          Y          Y              N           N
       Negative Image Print            N          N          Y          Y              N           N
        Edge to Edge Print             Y          Y          N          N              N           N
         Limitation setting            Y          Y          N          N              N           N
        Classification Code            Y          Y          N          N              N           N
Y: supported
N: not supported
Counters
Ver.1.3 Page 44 of 55
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In B&W mode, B&W pages printed after a color page is counted as black and white. In ACS mode, these pages are
counted as color mixed pages.
By default, once the ITB (image transfer belt) unit has moved into contact with all the color drums to print a color page, it
remains in this position throughout the end of the job, even if there are B&W pages following the color page. (See Note 2
below). For example, when sending 10 copies of 5 originals as one job and only the second page contains color data, the
ITB unit moves into contact with all the color drums just before printing the second page. It then remains in contact with
the drums until all 50 pages have been printed out.
In this example, the counters would then increment as shown in the table below.
                                         Counter
         SP Number       Counter
                                         Value
       SP8-581-     D: Color             6
       004
       SP8-581-     D: B&W      5
       005
       SP8-581-     C: Color    2
       006
       SP8-581-     C: B&W      3
       007
D: Developments (Color = CMY drums, B&W = Bk drum)
C: Copies
The counters count up in the manner explained above, in order to accurately reflect the number of color and B&W outputs made. This
means that when printing B&W pages after a color page has been printed, the color counters do not count up (even when the color
drums and development units rotate). So the usage of the various drums is not reflected accurately.
On this model, there is an SP mode (Sp2-907-001: ACS Setting) which makes it possible to move the ITB back to the default position,
separated from the four drums, in the middle of a job. The default is 0, which produces the same result as with previous products
which use ACS, i.e. once the ITB contacts the four drums to print a color page, it does not separate from the drums until job end. All
other values of this SP set the number of Bk sheets that need to pass the ITB consecutively for the ITB to return to default position. For
example, with a setting of 3, the ITB will separate from the drums after three consecutive Bk sheets are printed (at that time, in the
middle of the job). Changing the position of the ITB takes a few seconds and increases the wear on the drums.
Ver.1.3 Page 45 of 55
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Paper
Recommended Throughput Material
                                                                                        Product   Metric
Manufacturer                       Product Name                         Type                               Size        Comments
                                                                                          No.     Weight
International Paper -              Digital Gloss Text                80lb Text           85400    120gsm
                                                                                                            1/2
                                                                                                           8 "x11"
Hammermill
                                   Digital Gloss Text                80lb Text           85402    120gsm   17"x 11"
                                                                                                            1/2
                                   Color Copy Cover                  60lb Cover          122549   163gsm   8 "x11"
Color Copy Ultra Gloss C1S White/Blanc 12PT 37-108 255gsm 17"x 11"
                                   Color Copy Ultra Gloss C1S     White/Blanc 8PT        37-102   184gsm   17"x 11"
                                                                  Purewhite/Blanc
                                   Color Copy Gloss                                      36-111   216gsm   17"x 11"
                                                                     80cover
                                                                  Purewhite/Blanc                           1/2
                                   Color Copy Gloss                                      36-110   216gsm   8 "x11"
                                                                     80cover
                                                                                                            1/2
                                   Color Copy Ultra Gloss           White 10PT           37-104   218gsm   8 "x11"
                                   Color Copy Ultra Gloss           White 10PT           37-105   218gsm   17"x 11"
                                                                                                   28lb,    1/2
                                   Color Copy 100% recycled       PCwhite/smooth         54-301            8 "x11"
                                                                                                  105gsm
                                                                                                   28lb,
                                   Color Copy 100% recycled       PCwhite/smooth         54-302            17"x 11"
                                                                                                  105gsm
Do not use any of the following kinds of paper or a fault might occur:
Firmware Information
Firmware
          Firmware SD Card                           Firmware Type
             DSDK_Verup                          VM Card option Type H/I
               Engine                                    Engine
                Fax                                       Fax
              Font EXP                                  Font EXP
          GWFCU3-13(WW)                                   FCU
           Language Install                         Language Install
           Network DocBox                           Network DocBox
           Network Support                           Network Support
           OpePanel.EXP                                   LCDC
             Option PCL                                Option PCL
          Option PCL Font                            Option PCL Font
           Option PctBrdg                            Option PctBrdg
          PowerSaving Sys                              Subsystem
               Printer                                    Printer
              PS3/PDF                                   PS3/PDF
              Scanner                                    Scanner
            System/Copy                               System/Copy
            Web Support                               Web Support
              Web Uapl                                  Web Uapl
Ver.1.3 Page 50 of 55
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SD Card Arrangement
     SD
    Card
                               romdata
                                                           D027
                                                                                  Firmware
                                                                                     files
                                                           D029
                                                                                  Firmware
                                                                                     files
Contact Information
 Name                                        Contact
 Technical Services Call Center (Hotline)    Ricoh: (800) 537-4264
                                             Savin/Gestetner: (800) 291-6044
                                             Lanier: (800) 333-3147
 Application Help Desk (Software             Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
 Issues)                                     Savin Phone Card: 2 Call - 12992, 5 Call - 12993
                                             Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
 National Reclamation Center                 (800) 557-4264 http://www.nrc-usa.com
 Technology Solutions Center Web Site        http://www.tscweb.net
 Configurator                                http://www.connectivity-cafe.com
 Ricoh Web Site                              http://www.ricoh-usa.com/
 Savin iLINC Web Site                        http://www.savin.com
 Headquarter Web Sites                       Ricoh Corporation: http://www.ricoh-usa.com
                                             Savin Corporation: http://www.savin.com
                                             Gestetner Corporation: http://www.gestetnerusa.com/
                                             Lanier Corporation: http://www.lanier.com
 Material Safety Data Sheets                 (800) 336-MSDS (6737)
 Ricoh University                            973.882.2200. http://www.ricohuniversity.com
Ver.1.3 Page 51 of 55
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Training Information
Documentation
                      Description                            EDP Code             RFG E-Source Number
 Self Paced update e-learning for service professionals
 who have previously attended the B222/B230 blended              N/A                        N/A
 learning ILT
 Update to the B222/B230 blended learning ILT to
 cover the differences between the B222/B230 and the
                                                                 N/A                        N/A
 D023/D025/D027/D029, as well as the
 D037/D038/D040/D041
 Service Manual D023/D025                                    003987MIU                      N/A
 Parts Catalog                                               003988MIU                      N/A
 Point to Point                                              003989MIU                      N/A
 Operations Manual                                              TBD                         N/A
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins
and Ricoh University should be referenced for the most current information. Check the TSC website and e-source.
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Revisions
Ver.1.3 Page 55 of 55
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