Purposive Communication
Communication                                                Models of Communication
   -   It comes from the Latin word communicare,             Linear
       which was first used in 1529 and archaically
       means “share”                                         1. Berlo’s
   -   The specific sense of the world is “to make
                                                                 Source – Message – Channel – Receiver
       common to many” or “to impart”
   -   It is a process of sharing and conveying              2. Aristotle’s
       messages or information from one person to
       another within and across channels, contexts,             Invention – Arrangement – Style – Delivery
       media, and cultures.                                  3. Shannon’s Model according to Berlo
   -   Your ability to communicate effectively enables
       you to establish connections and rapport with the         Source – Transmitter – Signal – Receiver
       other people                                          4. Shannon-Weaver’s Mathematical Model
Definition of communication by different authors              Message          Received Received Message
   -   “Communication is defined as the process of                             Signals      Signals
       sending and receiving messages” (Satterwhite &
       Olson-Sutton, 2007)                                   Info – Transmitter – Channel – Receiver – Destruction
   -   “Communication is the process of using verbal
                                                                                         Noise
       and non-verbal messages to generate meaning
       within and across varied context, cultures, and       Interactive
       channels” (Engelberg &Wynn, 2008)
   -   Communication is the transactional process by         1. Schramm’s
       which people, interacting in a particular context,                            Message
       negotiate the meanings of verbal and non-verbal
       symbols in order to achieve shared                    Encoder                                           Decoder
       understanding” ( Hamilton & Creel, 2011)
                                                             Interpreter                                    Interpreter
   -   Communication is the process of transferring
       information and meaning between sender and            Encoder                                           Encoder
       receivers, using one or more written, oral, visual,
       or electronic media” (Bovee & Thill, 2014)                                    Message
Nature of communication                                      2. Aristotle’s
   -   Communication is a process                            Speaker = Message = Listener
   -    Communication occurs between two or more             3. Dance’s Helical Model
       people
   -   Communication can be expressed through
       written or spoken words, actions (non-verbal), or
       both spoken words and non-verbal actions at the
       same time.
                                                             4. Schramm’s Model of Field of Experience
                                                                      F of E                          F of E
                                                             Destruction/Encoder > Signal < Decoder/Detination
Elements of Communication
                                                           7. Frame of Reference – Communicators bring into
1. Sender and receiver –
                                                              their interactions their own value system or culture,
                                                              preferences, world views, self-concept, expectations,
    The sender is the participant who initiates the
                                                              and experiences.
    communication process and establishes the purpose
    of the message.                                        “To communicate effectively, one should develop not
                                                           only skills, but also a sense of empathy with others.”
    The receiver is the one of whom the message is         (Pearson, 2995)
    intended and sent.
    Trans-receiver sending and receiving messages at       Forms of Communication
    the same time.
                                                                  Verbal Communication
2. Message – The message contains the information,                Non-verbal Communication
   thought, and feelings that a communicator expresses            Formal Communication
   to the other participants in the communication                 Informal Communication
   process.                                                       Intentional Communication
                                                                  Unintentional Communication
3. Channel/medium – The channel/medium identifies
   how the messages is delivered.                          Types of Communication According to Context
                                                                  Intrapersonal
4. Feedback – is the receiver’s response to the sent
                                                                  Interpersonal
   message. This makes communication a two-way
                                                                  Public Communication
   process.
                                                                  Extended Communication
5. Context – Context affects the way communicators                Intercultural
   send and receive messages. It refers to the                    Organizational
   circumstances – situation, condition, and
   environment – where communication occurs.
6. Noise – it is defined as an impediment to successful
   communication. Noise is classified according to the
   following:
    a. External noise – originates from the
       communicators’ surroundings or environment.
        Ex. Boisterous laughter, videoke sessions in the
        neighbourhood, sound of vehicles.
    b. Internal noise – refers to anything that is self-
       related – your attitudes, opinions, and beliefs –
       that may hamper effective sending and receiving
       of messages.
        Ex. Hunger, pain because of illness, anxiety,
        fear, worry, disappointment, and prejudice.
    c. Semantic noise – gets in the way when the
       sender and receiver do not share the same
       meaning for their verbal and non-verbal signals.
       Ex. Jargons