AX411 Access Point

Hardware Guide

Published: 2012-08-30
Revision 04

Copyright © 2012, Juniper Networks, Inc.

Juniper Networks, Inc.
1194 North Mathilda Avenue
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
This product includes the Envoy SNMP Engine, developed by Epilogue Technology, an Integrated Systems Company. Copyright © 1986-1997,
Epilogue Technology Corporation. All rights reserved. This program and its documentation were developed at private expense, and no part
of them is in the public domain.

This product includes memory allocation software developed by Mark Moraes, copyright © 1988, 1989, 1993, University of Toronto.

This product includes FreeBSD software developed by the University of California, Berkeley, and its contributors. All of the documentation
and software included in the 4.4BSD and 4.4BSD-Lite Releases is copyrighted by the Regents of the University of California. Copyright ©
1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994. The Regents of the University of California. All rights reserved.

GateD software copyright © 1995, the Regents of the University. All rights reserved. Gate Daemon was originated and developed through
release 3.0 by Cornell University and its collaborators. Gated is based on Kirton’s EGP, UC Berkeley’s routing daemon (routed), and DCN’s
HELLO routing protocol. Development of Gated has been supported in part by the National Science Foundation. Portions of the GateD
software copyright © 1988, Regents of the University of California. All rights reserved. Portions of the GateD software copyright © 1991, D.
L. S. Associates.

This product includes software developed by Maker Communications, Inc., copyright © 1996, 1997, Maker Communications, Inc.

Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other
trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are
owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312,
6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.

AX411 Access Point Hardware Guide

Copyright © 2011, Juniper Networks, Inc.
All rights reserved. Printed in USA.

Revision History
October 2009—Revision 01
March 2010—Revision 02 Revise configuration for new SRX factory defaults, add procedure for returning to factory default, add procedure
for setting country-specific settings, add antenna specs.
July 2011—Revision 03 Revise maximum number of access points per services gateway.
July 2011—Revision 04 Revise maximum number of access points per services gateway.

The information in this document is current as of the date on the title page.

SOFTWARE LICENSE

The terms and conditions for using this software are described in the software license contained in the acknowledgment to your purchase
order or, to the extent applicable, to any reseller agreement or end-user purchase agreement executed between you and Juniper Networks.
By using this software, you indicate that you understand and agree to be bound by those terms and conditions.

Generally speaking, the software license restricts the manner in which you are permitted to use the software and may contain prohibitions
against certain uses. The software license may state conditions under which the license is automatically terminated. You should consult
the license for further details.

For complete product documentation, please see the Juniper Networks Web site at www.juniper.net/techpubs.

ii Copyright © 2012, Juniper Networks, Inc.

END USER LICENSE AGREEMENT

The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks
software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at
http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions
of that EULA.

Copyright © 2012, Juniper Networks, Inc. iii

iv Copyright © 2012, Juniper Networks, Inc.
Table of Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
AX Series Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Obtaining Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Part 1 AX411 Access Point Overview

Chapter 1 Introduction to the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
AX411 Access Point Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Deploying WLANs with AX411 Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
AX411 Access Point Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2 AX411 Access Point Components and Features . . . . . . . . . . . . . . . . . . . . . . . . 9
AX411 Access Point Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
AX411 Access Point Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
AX411 Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Part 2 Setting Up the AX411 Access Point

Chapter 3 Installation Overview for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . 15
Site Preparation Checklist for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . 15
General Site Guidelines for Installing the AX411 Access Point . . . . . . . . . . . . . . . . . 17
Tools and Parts Required to Install the AX411 Access Point . . . . . . . . . . . . . . . . . . 17
AX411 Access Point Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 4 Unpacking the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpacking the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Verifying Parts Received with the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . 21

Copyright © 2012, Juniper Networks, Inc. v

AX411 Access Point Hardware Guide

Chapter 5 Installing the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing the AX411 Access Point on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the AX411 Access Point on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the AX411 Access Point Mounting Bracket on a Wall . . . . . . . . . . . . 23
Attaching the AX411 Access Point to a Mounting Bracket Installed on a
Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing the AX411 Access Point in an Overhead Enclosure . . . . . . . . . . . . . . . . . 25
Installing the AX411 Access Point Mounting Bracket in an Overhead
Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attaching the AX411 Access Point to a Mounting Bracket in an Overhead
Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting External Antennas to the AX411 Access Point . . . . . . . . . . . . . . . 27
Installing the Overhead Enclosure Containing the AX411 Access Point . . . . . 28
Removing the AX411 Access Point Plastic Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 6 Connecting the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
AX411 Access Point Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing the AX411 Access Point Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting the AX411 Access Point to the SRX Series Device . . . . . . . . . . . . . . . . 33
Providing Power to the AX411 Access Point Using Power over Ethernet . . . . . . . . 33
Providing Power to the AX411 Access Point Using the Power Supply . . . . . . . . . . 34
Powering On and Powering Off the AX411 Access point . . . . . . . . . . . . . . . . . . . . . 35
Chapter 7 Initially Configuring the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . 37
AX411 Access Point Wireless LAN Initial Software Configuration Overview . . . . . . 37
Installing Licenses for the AX411 Access Point on the SRX Series Device . . . . . . . 39
AX411 Access Point Configuration Example: Layer 2 Mode (CLI) . . . . . . . . . . . . . . 40
AX411 Access Point Configuration Example: Layer 3 Mode (CLI) . . . . . . . . . . . . . . 41
Configuring AX411 Access Point Country-Specific Settings . . . . . . . . . . . . . . . . . . 42
Testing Connectivity to the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . 46
Returning the AX411 Access Point to the Factory Default Settings . . . . . . . . . . . . 46

Part 3 Hardware Maintenance, Replacement, and Troubleshooting

Procedures for the AX411 Access Point
Chapter 8 Monitoring the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Monitoring the AX411 Access Point with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Monitoring the AX411 Access Point with the Command-Line Interface . . . . . . . . . 52
Chapter 9 Maintaining the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Routine Maintenance Procedures for the AX411 Access Point . . . . . . . . . . . . . . . . 55
Chapter 10 Troubleshooting the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting the AX411 Access Point with the LEDs . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting Communication Issues Between the AX411 Access Point and
the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

vi Copyright © 2012, Juniper Networks, Inc.

 Table of Contents

Part 4 Appendixes
Appendix A Safety and Regulatory Compliance Information . . . . . . . . . . . . . . . . . . . . . . . 61
AX411 Access Point Definitions of Safety Warning Levels . . . . . . . . . . . . . . . . . . . . 61
AX411 Access Point General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . 63
General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Restricted Access Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Preventing Electrostatic Discharge Damage to the Access Point . . . . . . . . . . 66
AX411 Access Point Fire Suppression Procedures and Equipment . . . . . . . . . . . . . 67
AX411 Access Point Installation Instructions Warnings . . . . . . . . . . . . . . . . . . . . . 68
AX411 Access Point Maintenance and Operational Safety Guidelines and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Battery Handling Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Jewelry Removal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Operating Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Product Disposal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
AX411 Access Point Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . 74
In Case of Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . 74
AX411 Access Point WiFi Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
AX411 Access Point Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
AX411 Access Point Compliance Statements for EMC Requirements . . . . . . . . . . 77
AX411 Access Point Compliance Statements for Environmental
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
AX411 Access Point Compliance Statements for Acoustic Noise . . . . . . . . . . . . . . 79
Appendix B AX411 Access Point Power Guidelines, Requirements, and
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
AX411 Access Point Site Electrical Wiring Guidelines . . . . . . . . . . . . . . . . . . . . . . . 81
AX411 Access Point Power Supply Specifications and Requirements . . . . . . . . . . 82
Appendix C AX411 Access Point Wireless LAN Channels and Frequencies . . . . . . . . . . . 85
AX411 Access Point Country and Channel Support . . . . . . . . . . . . . . . . . . . . . . . . 85
AX411 Access Point Channels and Frequency Support . . . . . . . . . . . . . . . . . . . . . . 97
Appendix D AX411 Access Point Interface Cable Specifications and Connector
Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Interface Cable and Wire Specifications for the AX411 Access Point . . . . . . . . . . 101
RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port . . . . . . . . . . . 101
RJ-45 Connector Pinouts for the AX411 Access Point Console Port . . . . . . . . . . . 102
Appendix E AX411 Access Point Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 105
AX411 Access Point Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Copyright © 2012, Juniper Networks, Inc. vii

AX411 Access Point Hardware Guide

Appendix F Contacting Customer Support and Returning the AX411 Access Point
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Return Procedure for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Locating the AX411 Access Point Component Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Contacting Customer Support to Obtain a Return Materials Authorization . . . . . 113
Information You Might Need to Supply to Juniper Networks Technical
Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Packing the AX411 Access Point or Component for Shipment . . . . . . . . . . . . . . . . 114
Packing the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Part 5 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

viii Copyright © 2012, Juniper Networks, Inc.

About This Guide

• Objectives on page ix
• Audience on page ix
• Documentation Conventions on page ix
• AX Series Documentation and Release Notes on page xi
• Obtaining Documentation on page xi
• Documentation Feedback on page xii
• Requesting Technical Support on page xii

Objectives

This guide describes hardware components and installation, basic configuration, and
basic troubleshooting procedures for the Juniper Networks AX411 Access Point. It explains
how to prepare your site for access point installation, unpack and install the hardware,
power on the access point, perform initial software configuration, and perform routine
maintenance. After completing the installation and basic configuration procedures
covered in this guide, see the Junos OS WLAN Configuration and Administration Guide and
Junos OS CLI Reference for information about further Junos OS configuration.

Audience

This guide is designed for network administrators who are installing and maintaining
Juniper Networks AX411 Access Points or preparing a site for access point installation.
To use this guide, you need a broad understanding of networks in general and the Internet
in particular, networking principles, and network configuration. Any detailed discussion
of these concepts is beyond the scope of this guide.

Documentation Conventions

Table 1 on page x defines the notice icons used in this guide.

Copyright © 2012, Juniper Networks, Inc. ix

AX411 Access Point Hardware Guide

Table 1: Notice Icons

Icon Meaning Description

Informational note Indicates important features or instructions.

Caution Indicates a situation that might result in loss of data or hardware damage.

Warning Alerts you to the risk of personal injury or death.

Laser warning Alerts you to the risk of personal injury from a laser.

Table 2 on page x defines the text and syntax conventions used in this guide.

Table 2: Text and Syntax Conventions

Convention Description Examples

Bold text like this Represents text that you type. To enter configuration mode, type
theconfigure command:

user@host> configure

Fixed-width text like this Represents output that appears on the user@host> show chassis alarms
terminal screen.
No alarms currently active

Italic text like this • Introduces or emphasizes important • A policy term is a named structure
new terms. that defines match conditions and
• Identifies book names. actions.
• Junos OS System Basics Configuration
• Identifies RFC and Internet draft titles.
Guide
• RFC 1997, BGP Communities Attribute

Italic text like this Represents variables (options for which Configure the machine’s domain name:
you substitute a value) in commands or
configuration statements. [edit]
root@# set system domain-name
domain-name

Text like this Represents names of configuration • To configure a stub area, include the
statements, commands, files, and stub statement at the[edit protocols
directories; configuration hierarchy levels; ospf area area-id] hierarchy level.
or labels on routing platform • The console port is labeled CONSOLE.
components.

< > (angle brackets) Enclose optional keywords or variables. stub <default-metric metric>;

x Copyright © 2012, Juniper Networks, Inc.

 About This Guide

Table 2: Text and Syntax Conventions (continued)

Convention Description Examples

| (pipe symbol) Indicates a choice between the mutually broadcast | multicast

exclusive keywords or variables on either
side of the symbol. The set of choices is (string1 | string2 | string3)
often enclosed in parentheses for clarity.

# (pound sign) Indicates a comment specified on the rsvp { # Required for dynamic MPLS only
same line as the configuration statement
to which it applies.

[ ] (square brackets) Enclose a variable for which you can community name members [
substitute one or more values. community-ids ]

Indention and braces ( { } ) Identify a level in the configuration [edit]

hierarchy. routing-options {
static {
route default {
; (semicolon) Identifies a leaf statement at a
nexthop address;
configuration hierarchy level.
retain;
}
}
}

J-Web GUI Conventions

Bold text like this Represents J-Web graphical user • In the Logical Interfaces box, select
interface (GUI) items you click or select. All Interfaces.
• To cancel the configuration, click
Cancel.

> (bold right angle bracket) Separates levels in a hierarchy of J-Web In the configuration editor hierarchy,
selections. select Protocols>Ospf.

AX Series Documentation and Release Notes

For a list of related AX Series documentation, see

http://www.juniper.net/techpubs/hardware/junos-ax/ax411 . If the information in the latest
AX Series Release Notes differs from the information in the documentation, follow the
AX Series Release Notes.

Obtaining Documentation

To obtain the most current version of all Juniper Networks technical documentation, see
the products documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs .

Copies of the Management Information Bases (MIBs) available in a software release are
included on the documentation CDs and at http://www.juniper.net/techpubs.

Copyright © 2012, Juniper Networks, Inc. xi

AX411 Access Point Hardware Guide

Documentation Feedback

We encourage you to provide feedback, comments, and suggestions so that we can

improve the documentation. You can send your comments to
techpubs-comments@juniper.net, or fill out the documentation feedback form at
http://www.juniper.net/techpubs/docbug/docbugreport.html. If you are using e-mail, be
sure to include the following information with your comments:

• Document name

• Document part number

• Page number

• Software release version

Requesting Technical Support

Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need postsales technical support, you can access
our tools and resources online or open a case with JTAC.

• JTAC policies—For a complete understanding of our JTAC procedures and policies,

review the JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf .

• Product warranties—For product warranty information, visit

http://www.juniper.net/support/warranty/ .

• JTAC Hours of Operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:

• Find CSC offerings: http://www.juniper.net/customers/support/

• Search for known bugs: http://www2.juniper.net/kb/

• Find product documentation: http://www.juniper.net/techpubs/

• Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/

• Download the latest versions of software and review release notes:

http://www.juniper.net/customers/csc/software/

• Search technical bulletins for relevant hardware and software notifications:

https://www.juniper.net/alerts/

xii Copyright © 2012, Juniper Networks, Inc.

 About This Guide

• Join and participate in the Juniper Networks Community Forum:

http://www.juniper.net/company/communities/

• Open a case online in the CSC Case Manager: http://www.juniper.net/cm/

To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool located at https://tools.juniper.net/SerialNumberEntitlementSearch/.

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

• Use the Case Manager tool in the CSC at http://www.juniper.net/cm/ .

• Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, visit us at

http://www.juniper.net/support/requesting-support.html.

Copyright © 2012, Juniper Networks, Inc. xiii

AX411 Access Point Hardware Guide

xiv Copyright © 2012, Juniper Networks, Inc.

PART 1

AX411 Access Point Overview

• Introduction to the AX411 Access Point on page 3
• AX411 Access Point Components and Features on page 9

Copyright © 2012, Juniper Networks, Inc. 1

AX411 Access Point Hardware Guide

2 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 1

Introduction to the AX411 Access Point

This section includes the following topics:

• AX411 Access Point Description on page 3

• Deploying WLANs with AX411 Access Points on page 4
• AX411 Access Point Physical Specifications on page 6

AX411 Access Point Description

The Juniper Networks AX411 Access Point provides network access for wireless clients
such as laptop or desktop computers, personal digital assistants (PDAs), and any other
device equipped with a Wi-Fi adapter. The AX411 Access Point supports the new IEEE
802.11n wireless networking standard with backward compatibility for the IEEE 802.11a/b/g
standards.

Figure 1 on page 3 shows the AX411 Access Point.

Figure 1: AX411 Access Point

g033100

The AX411 Access Point is managed by a services gateway in the SRX200 line (SRX210,
SRX220, or SRX240) or an SRX650 Services Gateway. You manage and configure access
points through the command-line interface (CLI) and J-Web interface of the services
gateway.

Copyright © 2012, Juniper Networks, Inc. 3

AX411 Access Point Hardware Guide

You can connect and use up to two access points on the services gateway without
obtaining access point licenses. To use more than two access points, you must obtain
an additional access point license (SKU AX411-2) and install it on the services gateway.
You obtain access point licenses from your Juniper Networks representative or reseller.

Table 3 on page 4 shows the maximum number of access points supported for each
applicable services gateway type.

Table 3: Maximum Number of Access Points per Services Gateway Type

Services Gateway Type Maximum Number of AX411 Access Points Supported

SRX210 4

SRX220 2

SRX240 4

SRX650 4

NOTE: If you have previously deployed a greater number of access points

per services gateway than specified in Table 3 on page 4, we recommend
that when practical you reduce the number of access points to those specified.
If you want to deploy more than four access points, we recommend that you
use Juniper Networks WLA Series Wireless LAN access points and WLC Series
Wireless LAN Controllers.

Related • Deploying WLANs with AX411 Access Points on page 4

Documentation
• AX411 Access Point Physical Specifications on page 6

• AX411 Access Point Front Panel and LEDs on page 9

• AX411 Access Point Rear Panel on page 10

Deploying WLANs with AX411 Access Points

To deploy a wireless network with AX411 Access Points, you install one or more access
points throughout your site and connect them to Ethernet ports on the services gateway
that manages the access points. You can provide power to the access points using Power
over Ethernet (PoE) by connecting them to services gateway ports that have PoE
capability. You can also provide power to the access points using either optional external
power supplies or PoE adapters.

You can connect the access points either directly to the SRX Series device or to a Layer
2 switch that is connected to the SRX Series device.

Figure 2 on page 5 shows a typical WLAN deployment in which four AX411 Access Points
are connected directly to an SRX210 Services Gateway.

4 Copyright © 2012, Juniper Networks, Inc.

 Chapter 1: Introduction to the AX411 Access Point

Figure 2: Typical WLAN Deployment

Inte rne t

g033104
Figure 3 on page 5 shows a WLAN deployment in which four AX411 Access Points are
connected to an EX4200 Ethernet switch that is connected to an SRX210 Services
Gateway.

Figure 3: WLAN Deployment Using an Ethernet Switch

Inte rne t

g033107

Copyright © 2012, Juniper Networks, Inc. 5

AX411 Access Point Hardware Guide

Related • AX411 Access Point Description on page 3

Documentation
• AX411 Access Point Physical Specifications on page 6

• AX411 Access Point Front Panel and LEDs on page 9

• AX411 Access Point Rear Panel on page 10

AX411 Access Point Physical Specifications

Table 4 on page 6 lists the physical specifications of the AX411 Access Point.

Table 4: AX411 Access Point Specifications

Specification Value

Height • 1.75 in. (44.4 mm) excluding antennas

• 5.9 in. (150 mm) with supplied antennas

Width 9.5 in. (241 mm)

Depth • 6.3 in. (160 mm) excluding antennas

• 7.4 in. (188 mm) with supplied antennas

Weight 2.33 lb (1.05 kg) with supplied antennas

Altitude No performance degradation up to 10,000 ft (3048

m)

Temperature Normal operation ensured in temperature range of

32°F (0°C) to 122°F (50°C)

Nonoperating storage temperature in shipping

container: –40°F (–40°C) to 158°F (70°C)

Maximum input power 12.4 watts (1.03 amps at 12 VDC) from optional power
supply or 12.4 watts from PoE

Maximum thermal output 42.3 BTU

NOTE: These specifications are

estimates and subject to change.

Noise level 70 dB(A) or less per EN ISO 7779

CAUTION: Before removing or installing components of a functioning access

point, attach an electrostatic discharge (ESD) strap to an ESD point and
place the other end of the strap around your bare wrist. Failure to use an ESD
strap could result in damage to the access point.

6 Copyright © 2012, Juniper Networks, Inc.

 Chapter 1: Introduction to the AX411 Access Point

Related • AX411 Access Point Description on page 3

Documentation
• Deploying WLANs with AX411 Access Points on page 4

• AX411 Access Point Front Panel and LEDs on page 9

• AX411 Access Point Rear Panel on page 10

Copyright © 2012, Juniper Networks, Inc. 7

AX411 Access Point Hardware Guide

8 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 2

AX411 Access Point Components and

Features

This section includes the following topics:

• AX411 Access Point Front Panel and LEDs on page 9

• AX411 Access Point Rear Panel on page 10
• AX411 Access Point Features on page 11

AX411 Access Point Front Panel and LEDs

Figure 4 on page 9 shows the front panel and LEDs of the AX411 Access Point.

Figure 4: AX411 Access Point Front Panel and LEDs

1
2
3
g033101

Table 5 on page 10 describes the front panel features of the access point.

Copyright © 2012, Juniper Networks, Inc. 9

AX411 Access Point Hardware Guide

Table 5: AX411 Access Point Front Panel Features

Number Component

1 Power connector (use only when not providing power to the access point with
PoE

2 Ethernet port for connecting the access point to the SRX Series device

3 Console port for diagnostics and troubleshooting

4 Slot for securing the access point with a standard laptop locking cable

5 LEDs; described in Table 6 on page 10

Table 6 on page 10 describes the access point LEDs.

Table 6: AX411 Access Point LEDs

Name Color State Description

Power Green On steadily The access point is receiving power.

Off The access point is off.

Red On steadily The access point is starting up.

Status Green On steadily The access point is being managed by the

SRX Series Services Gateway.

Off The access point is unmanaged.

5 GHz Radio Blue Flashing The 5 GHz radio is enabled and

broadcasting.

Off The 5 GHz radio is disabled.

2.4 GHz Radio Green Flashing The 2.4 GHz radio is enabled and
broadcasting.

Off The 2.4 GHz radio is disabled.

Related • AX411 Access Point Rear Panel on page 10

Documentation
• AX411 Access Point Features on page 11

AX411 Access Point Rear Panel

Figure 5 on page 11 shows the rear panel of the AX411 Access Point.

10 Copyright © 2012, Juniper Networks, Inc.

 Chapter 2: AX411 Access Point Components and Features

Figure 5: AX411 Access Point Rear Panel

1
2
1

g033102
1

Table 7 on page 11 describes the rear panel features of the access point.

Table 7: AX411 Access Point Rear Panel Features

Number Component

1 Antennas

2 Locking screw for securing the access point to the optional mounting bracket for
wall or overhead installations

Related • AX411 Access Point Front Panel and LEDs on page 9

Documentation
• AX411 Access Point Features on page 11

AX411 Access Point Features

The AX411 Access Point provides the features listed in Table 8 on page 11.

Table 8: AX411 Access Point Features

Hardware Feature Description

Power input Power over Ethernet (PoE) or optional power supply

Software Feature Description

Internet protocol IPv4

IP address management Static addresses

Dynamic Host Configuration Protocol (DHCP) client

Copyright © 2012, Juniper Networks, Inc. 11

AX411 Access Point Hardware Guide

Table 8: AX411 Access Point Features (continued)

WLAN security MAC Filtering

WEP

WPA Personal and Enterprise

WPA2 Personal and Enterprise

802.1x

System management Autoinstallation

J-Web browser interface—for SRX Series device configuration

and management

Junos XML protocol XML application programming interface

(API)

Junos OS command-line interface (CLI)—for SRX Series

device configuration and management through the console,
Telnet, SSH, or J-Web CLI terminal

Network and Security Manager (NSM)

Related • AX411 Access Point Front Panel and LEDs on page 9

Documentation
• AX411 Access Point Rear Panel on page 10

• AX411 Access Point Features on page 11

12 Copyright © 2012, Juniper Networks, Inc.

PART 2

Setting Up the AX411 Access Point

• Installation Overview for the AX411 Access Point on page 15
• Unpacking the AX411 Access Point on page 21
• Installing the AX411 Access Point on page 23
• Connecting the AX411 Access Point on page 31
• Initially Configuring the AX411 Access Point Wireless LAN on page 37

Copyright © 2012, Juniper Networks, Inc. 13

AX411 Access Point Hardware Guide

14 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 3

Installation Overview for the AX411 Access

Point

This section includes the following topics:

• Site Preparation Checklist for the AX411 Access Point on page 15

• General Site Guidelines for Installing the AX411 Access Point on page 17
• Tools and Parts Required to Install the AX411 Access Point on page 17
• AX411 Access Point Setup Overview on page 18

Site Preparation Checklist for the AX411 Access Point

The checklist in Table 9 on page 15 summarizes the tasks you need to perform when
preparing a site for installing the AX411 Access Point.

Table 9: Site Preparation Checklist for the AX411 Access Point Installation
Item or Task For More Information Performed By Date Notes

Environment

Verify that “AX411 Access Point Physical

environmental factors Specifications” on page 6
such as temperature
and humidity do not
exceed device
tolerances.

Power

Measure distance “AX411 Access Point Site

between external Electrical Wiring Guidelines”
power sources and on page 81
device installation site.

Copyright © 2012, Juniper Networks, Inc. 15

AX411 Access Point Hardware Guide

Table 9: Site Preparation Checklist for the AX411 Access Point Installation (continued)
Item or Task For More Information Performed By Date Notes

Wall Installation

Obtain the required

wall mount bracket.

Verify that the area “AX411 Access Point Physical

selected meets the Specifications” on page 6
minimum
requirements.

Verify that you have “Tools and Parts Required to

the required hardware Install the AX411 Access Point”
to proceed with the on page 17
installation.

Desktop Installation

Verify that the area “AX411 Access Point Physical

selected meets the Specifications” on page 6
minimum
requirements.

Verify that you have “Tools and Parts Required to

the required hardware Install the AX411 Access Point”
to proceed with the on page 17
installation.

Overhead Installation

Obtain the required

overhead enclosure.

Verify that the area “AX411 Access Point Physical

selected meets the Specifications” on page 6
minimum
requirements.

Verify that you have “Tools and Parts Required to

the required tools and Install the AX411 Access Point”
parts to proceed with on page 17
the installation.

Install the access “Installing the AX411 Access

point mounting Point Mounting Bracket in an
bracket inside the Overhead Enclosure” on
enclosure. page 26

Attach the access “Attaching the AX411 Access

point to the mounting Point to a Mounting Bracket in
bracket. an Overhead Enclosure” on
page 26

16 Copyright © 2012, Juniper Networks, Inc.

 Chapter 3: Installation Overview for the AX411 Access Point

Table 9: Site Preparation Checklist for the AX411 Access Point Installation (continued)
Item or Task For More Information Performed By Date Notes

Install the enclosure See the instructions provided

containing the access with the overhead enclosure.
point.

Cables

Acquire cables and “Interface Cable and Wire

connectors. Specifications for the AX411
Access Point” on page 101

Review the maximum

distance allowed for
each cable. Choose
the length of cable
based on the distance
between the hardware
components being
connected.

Plan the cable routing

and management.

Related • General Site Guidelines for Installing the AX411 Access Point on page 17
Documentation
• Tools and Parts Required to Install the AX411 Access Point on page 17

• AX411 Access Point Setup Overview on page 18

General Site Guidelines for Installing the AX411 Access Point

Observe the following general guidelines when installing the AX411 Access Point:

• To prevent overheating, the airflow around the chassis must be unrestricted. Allow
sufficient clearance between the front and back of the chassis and adjacent equipment.
Ensure that there is adequate circulation in the installation location.

• Follow the electrostatic discharge (ESD) procedures to avoid damaging equipment.

ESD can cause components to fail completely or intermittently over time.

Related • Site Preparation Checklist for the AX411 Access Point on page 15
Documentation
• Tools and Parts Required to Install the AX411 Access Point on page 17

• AX411 Access Point Setup Overview on page 18

Tools and Parts Required to Install the AX411 Access Point

You must have the following tools and parts to install the AX411 Access Point:

Copyright © 2012, Juniper Networks, Inc. 17

AX411 Access Point Hardware Guide

• CAT5e or CAT6 Ethernet Cable of appropriate length

• Mounting bracket for wall-mounting or overhead-mounting the access point

• Overhead enclosure for overhead-mounting the access point

• Screws or wall anchors for wall-mounting the access point

• Screwdriver or wrench appropriate for the wall-mounting screws or anchors

Related • Site Preparation Checklist for the AX411 Access Point on page 15
Documentation
• General Site Guidelines for Installing the AX411 Access Point on page 17

• AX411 Access Point Setup Overview on page 18

AX411 Access Point Setup Overview

After you have prepared your installation site, you are ready to unpack and install the
AX411 Access Point. It is important to proceed through the installation process as described
in Table 10 on page 18.

When you install the access point as described in Table 10 on page 18, the services
gateway loads a default configuration onto the access point, which establishes basic
WLAN parameters.

After you have set up the access point and established basic WLAN connectivity, see the
Junos OS WLAN Configuration and Administration Guide and Junos OS CLI Reference for
information on performing advanced WLAN configuration.

Table 10: Installation Process Order for the AX411 Access Point
Step Task For More Information

1 Review the safety guidelines. “AX411 Access Point General Safety Guidelines and Warnings”
on page 63

2 Verify that you have prepared your site for the “Site Preparation Checklist for the AX411 Access Point” on
installation of the access point using the checklist. page 15

3 Unpack the access point and verify that all parts “Unpacking the AX411 Access Point” on page 21
are present.
“Verifying Parts Received with the AX411 Access Point” on
page 21

4 Install the access point. “Installing the AX411 Access Point on a Flat Surface” on page 23

“Installing the AX411 Access Point on a Wall” on page 23

“Installing the AX411 Access Point in an Overhead Enclosure”

on page 25

18 Copyright © 2012, Juniper Networks, Inc.

 Chapter 3: Installation Overview for the AX411 Access Point

Table 10: Installation Process Order for the AX411 Access Point (continued)
Step Task For More Information

5 Connect the access point to the SRX Series device “Installing the AX411 Access Point Antennas” on page 33
and to power.
“Connecting the AX411 Access Point to the SRX Series Device”
on page 33

“Providing Power to the AX411 Access Point Using Power over

Ethernet” on page 33

“Providing Power to the AX411 Access Point Using the Power

Supply” on page 34

6 Configure the wireless LAN. “AX411 Access Point Wireless LAN Initial Software Configuration
Overview” on page 37“Installing Licenses for the AX411 Access
Point on the SRX Series Device” on page 39“Configuring AX411
Access Point Country-Specific Settings” on page 42

7 Test connectivity to the wireless LAN. “Testing Connectivity to the AX411 Access Point Wireless LAN”
on page 46

Related • Site Preparation Checklist for the AX411 Access Point on page 15
Documentation
• General Site Guidelines for Installing the AX411 Access Point on page 17

• Tools and Parts Required to Install the AX411 Access Point on page 17

Copyright © 2012, Juniper Networks, Inc. 19

AX411 Access Point Hardware Guide

20 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 4

Unpacking the AX411 Access Point

This section includes the following topics:

• Unpacking the AX411 Access Point on page 21

• Verifying Parts Received with the AX411 Access Point on page 21

Unpacking the AX411 Access Point

The AX411 Access Point is shipped in a cardboard carton.

NOTE: The device is maximally protected inside the shipping carton. Do not
unpack it until you are ready to begin installation.

To unpack the access point:

1. Open the box in which the device is shipped.

2. Verify the parts received against the lists in “Verifying Parts Received with the AX411
Access Point” on page 21.

3. Store the shipping box and packing material in case you need to return or move the
device at a later time.

Related • Verifying Parts Received with the AX411 Access Point on page 21
Documentation

Verifying Parts Received with the AX411 Access Point

The AX411 Access Point shipping carton contains a packing list that includes all parts
and accessories available with the device. Check the parts in the shipment against the
items on the packing list. The packing list specifies the part numbers and descriptions of
each part in your order.

If any part is missing, contact your Juniper Networks customer service representative.

The shipping carton contains the chassis and parts listed in Table 11 on page 22.

Copyright © 2012, Juniper Networks, Inc. 21

AX411 Access Point Hardware Guide

Table 11: Parts List for the AX411 Access Point

Component Quantity

Access point 1

Antennas 3

Juniper Networks Product Warranty 1

End User License Agreement 1

AX411 Access Point Getting Started Guide 1

Security Products Safety Guide 1

Juniper Compliance Form Letter 1

Product Registration 1

Related • Unpacking the AX411 Access Point on page 21

Documentation

22 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 5

Installing the AX411 Access Point

This section includes the following topics:

• Installing the AX411 Access Point on a Flat Surface on page 23

• Installing the AX411 Access Point on a Wall on page 23
• Installing the AX411 Access Point in an Overhead Enclosure on page 25
• Removing the AX411 Access Point Plastic Cover on page 28

Installing the AX411 Access Point on a Flat Surface

You can install the AX411 Access Point on a desk, on a table, or on another level surface.
The device is shipped with rubber feet attached. The rubber feet are necessary to stabilize
the device on the surface.

To install the device on a level surface:

1. Make sure that the rubber feet are attached to the bottom of the chassis.

2. Place the device on the surface with the Juniper Networks logo facing up.

Related • Site Preparation Checklist for the AX411 Access Point on page 15
Documentation

Installing the AX411 Access Point on a Wall

To install the AX411 Access Point on a wall, perform the following procedures:

1. Installing the AX411 Access Point Mounting Bracket on a Wall on page 23

2. Attaching the AX411 Access Point to a Mounting Bracket Installed on a Wall on page 24

Installing the AX411 Access Point Mounting Bracket on a Wall

To install the access point mounting bracket on a wall:

1. Obtain the optional mounting bracket from your Juniper Networks reseller. The
mounting bracket is not supplied with the access point.

2. Locate the place on the wall where you intended to mount the access point.

Copyright © 2012, Juniper Networks, Inc. 23

AX411 Access Point Hardware Guide

3. Use the mounting bracket as a template to mark the locations for two screws that
secure the mounting bracket to the wall. If practical, use screw holes on opposite
sides or edges of the mounting bracket.

4. If necessary, install anchors for the screws to distribute the weight of the access point
into the wall.

5. Attach the mounting bracket to the wall using screws appropriate to the wall and
anchoring system.

Figure 6: Attaching the Mounting Bracket to a Wall

Attaching the AX411 Access Point to a Mounting Bracket Installed on a Wall g033106

To attach the AX411 Access Point to its mounting bracket:

1. If you are installing the AX411 Access Point on a wall above a suspended ceiling, first
remove the plastic cover from the access point as described in “Removing the AX411
Access Point Plastic Cover” on page 28.

2. Locate the two pins protruding from the underside of the access point.

3. Orient the access point so that the captive screw on the rear panel matches the tab
on the mounting bracket.

4. Press the access point against the mounting bracket so that the two pins go through
the enlarged portions of the keyhole slots on the raised ears at each edge of the
mounting bracket.

5. Slide the access point so that the pins engage the narrower portions of the keyhole
slots in the mounting bracket.

6. Secure the access point to the mounting bracket by tightening the captive screw on
the rear panel of the access point.

24 Copyright © 2012, Juniper Networks, Inc.

 Chapter 5: Installing the AX411 Access Point

Figure 7: Attaching the Access Point to the Mounting Bracket

Engage pins in slots
Tighten captive screw
(opposite side)

g033105
Installing the AX411 Access Point in an Overhead Enclosure

This procedure describes how to install the AX411 Access Point in a typical overhead
enclosure, in this case the Oberon Wireless model 1052-00 enclosure with 34–ZDUAL
antennas. For installation in other overhead enclosures, see the specific instructions
provided with the enclosure.

To install the access point in an overhead enclosure, perform the following procedures:

1. Installing the AX411 Access Point Mounting Bracket in an Overhead

Enclosure on page 26
2. Attaching the AX411 Access Point to a Mounting Bracket in an Overhead
Enclosure on page 26
3. Connecting External Antennas to the AX411 Access Point on page 27

4. Installing the Overhead Enclosure Containing the AX411 Access Point on page 28

Copyright © 2012, Juniper Networks, Inc. 25

AX411 Access Point Hardware Guide

Installing the AX411 Access Point Mounting Bracket in an Overhead Enclosure

Use the hardware provided with the overhead enclosure to install the mounting bracket
inside the enclosure. Attach the bracket inside the enclosure with at least two screws of
size 8-32 or M4 or larger. For specific procedures, see the instructions provided with the
enclosure.

Figure 8: Installing the Mounting Bracket in an Overhead Enclosure

g033108

Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure

To attach the AX411 Access Point to a mounting bracket installed inside an overhead
enclosure:

1. Locate the two pins protruding from the underside of the access point.

2. Orient the access point so that the captive screw on the rear panel matches the tab
on the mounting bracket.

3. Press the access point against the mounting bracket so that the two pins go through
the enlarged portions of the keyhole slots on the raised ears at each edge of the
mounting bracket.

26 Copyright © 2012, Juniper Networks, Inc.

 Chapter 5: Installing the AX411 Access Point

4. Slide the access point so that the pins engage the narrower portions of the keyhole
slots in the mounting bracket.

5. Secure the access point to the mounting bracket by tightening the captive screw on
the rear panel of the access point.

Figure 9: Attaching the Access Point to the Mounting Bracket

Engage pins in slots
Tighten captive screw
(opposite side)

g033105
Connecting External Antennas to the AX411 Access Point
For overhead enclosures with external antennas, use this procedure to connect the
external antennas:

1. If necessary, install the antennas in the enclosure. Refer to the instructions provided
with the antennas and the enclosure.

2. Connect one antenna cable to each antenna connector on the back of the AX411
Access Point and tighten it finger tight. The order and arrangement of the antenna
connections do not matter.

3. Arrange the antenna cables within the enclosure so that they do not interfere with
the opening or closing of the enclosure door. If necessary, use cable ties to bundle the
antenna cables neatly.

Copyright © 2012, Juniper Networks, Inc. 27

AX411 Access Point Hardware Guide

Installing the Overhead Enclosure Containing the AX411 Access Point

See the instructions provided with the overhead enclosure to install the enclosure at your
site.

Removing the AX411 Access Point Plastic Cover

The decorative plastic cover of the AX411 Access Point does not meet flammability
requirements for installations in environmental airspaces. The space above a suspended
ceiling may constitute an environmental airspace if it is used as a plenum for the building
ventilation system. You must remove the plastic cover whenever you install the access
point in an environmental airspace. You can remove the plastic cover without affecting
the operation or performance of the access point.

To remove the plastic cover:

1. Turn the access point over so that the underside of the device faces upward.

2. Locate the retaining latches at each corner that latch the plastic cover onto the metal
chassis. The latches are shown in Figure 10 on page 28.

Figure 10: Releasing the Plastic Cover

Release latches at one
edge of chassis and lift
metal chassis edge slightly Release latches at
remaining edge and lift
metal chassis out of
plastic cover
g033119

3. On one edge of the access point, press both tabs away from the metal chassis while
simultaneously lifting that edge of the chassis away from the plastic cover.

28 Copyright © 2012, Juniper Networks, Inc.

 Chapter 5: Installing the AX411 Access Point

4. Repeat Step 3 for the remaining edge of the chassis.

5. Lift the metal chassis away from the plastic cover.

Related • Installing the AX411 Access Point Mounting Bracket in an Overhead Enclosure on page 26
Documentation
• Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on
page 26

• Installing the Overhead Enclosure Containing the AX411 Access Point on page 28

Copyright © 2012, Juniper Networks, Inc. 29

AX411 Access Point Hardware Guide

30 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 6

Connecting the AX411 Access Point

This section includes the following topics:

• AX411 Access Point Connection Overview on page 31

• Installing the AX411 Access Point Antennas on page 33
• Connecting the AX411 Access Point to the SRX Series Device on page 33
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 33
• Providing Power to the AX411 Access Point Using the Power Supply on page 34
• Powering On and Powering Off the AX411 Access point on page 35

AX411 Access Point Connection Overview

To establish a wireless LAN using AX411 Access Points, you connect the access point to
the SRX Series device and to a power source, as shown in Figure 11 on page 32.

Copyright © 2012, Juniper Networks, Inc. 31

AX411 Access Point Hardware Guide

Figure 11: AX411 Access Point Basic Connections

Omit power supply if

connecting access point
to Power over Ethernet
(PoE) port.

g033103
Table 12 on page 32 describes the connections.

Table 12: AX411 Access Point Basic Connections

Connection For More Information

Access point antennas “Installing the AX411 Access Point Antennas” on page 33

“Connecting External Antennas to the AX411 Access Point”

on page 27

Ethernet connection to SRX “Connecting the AX411 Access Point to the SRX Series Device”
Series device on page 33

Connection to a power source “Providing Power to the AX411 Access Point Using Power over
Ethernet” on page 33

“Providing Power to the AX411 Access Point Using the Power

Supply” on page 34

“Powering On and Powering Off the AX411 Access point” on

page 35

Related • Installing the AX411 Access Point Antennas on page 33

Documentation
• Connecting the AX411 Access Point to the SRX Series Device on page 33

32 Copyright © 2012, Juniper Networks, Inc.

 Chapter 6: Connecting the AX411 Access Point

• Providing Power to the AX411 Access Point Using Power over Ethernet on page 33

• Providing Power to the AX411 Access Point Using the Power Supply on page 34

Installing the AX411 Access Point Antennas

If you are not mounting the AX411 Access Point in an enclosure or other arrangement that
uses external antennas, install the three antennas provided with the access point. To
install the access point antennas:

1. Locate the three antennas supplied with the access point.

2. Engage each antenna with the connector on the rear panel of the access point and
tighten its thumbscrew until snug.

Related • AX411 Access Point Connection Overview on page 31

Documentation
• Connecting External Antennas to the AX411 Access Point on page 27

• Providing Power to the AX411 Access Point Using Power over Ethernet on page 33

• Providing Power to the AX411 Access Point Using the Power Supply on page 34

Connecting the AX411 Access Point to the SRX Series Device

To connect the AX411 Access Point to the SRX Series device:

1. Locate the port on the SRX Series device to which you are connecting the access
point. We recommend that you use a port other than ge-0/0/0 unless you are using
an advanced configuration. If you are providing power to the access point using Power
over Ethernet (PoE), make sure that the port supports PoE.

2. Connect one end of a CAT5e or CAT6 Ethernet cable to the intended port on the SRX
Series device.

3. Connect the other end of the cable to the Ethernet port on the access point.

Related • AX411 Access Point Connection Overview on page 31

Documentation
• Installing the AX411 Access Point Antennas on page 33

• Providing Power to the AX411 Access Point Using Power over Ethernet on page 33

• Providing Power to the AX411 Access Point Using the Power Supply on page 34

Providing Power to the AX411 Access Point Using Power over Ethernet

The preferred method of supplying power to the AX411 Access Point is with Power over
Ethernet (PoE). This technology allows the transmission of electrical power to remote
devices over the same cables that the Ethernet traffic uses.

Copyright © 2012, Juniper Networks, Inc. 33

AX411 Access Point Hardware Guide

To connect the access point to a PoE power source:

1. Locate a PoE-capable port on the device to which you are connecting the access
point. If you are connecting the access point directly to the SRX Series Services
Gateway, ensure that the services gateway has PoE capability. See the hardware
guide for your SRX Series Services Gateway for information about PoE.

2. If necessary, enable PoE on the interface to which you are connecting the access point.
For an SRX Series Services Gateway, the Junos OS command-line interface (CLI)
command for enabling PoE on a port is:

set poe interface interface-name maximum-power 12.4

To enable PoE on all PoE-capable ports:

set poe interface all maximum-power 12.4

3. Connect the access point to the PoE port using a standard CAT5e or CAT6 Ethernet
cable.

4. After connecting the access point to the PoE port, check the Power LED on the top of
the access point to make sure the device is receiving power.

Related • Powering On and Powering Off the AX411 Access point on page 35
Documentation
• AX411 Access Point Connection Overview on page 31

• Installing the AX411 Access Point Antennas on page 33

• Connecting the AX411 Access Point to the SRX Series Device on page 33

• Providing Power to the AX411 Access Point Using the Power Supply on page 34

Providing Power to the AX411 Access Point Using the Power Supply

If you do not use Power over Ethernet (PoE) to provide power to the AX411 Access Point,
you must use the power supply.

To connect the access point to the power supply:

1. Obtain the power supply from your Juniper Networks reseller. The power supply is not
provided with the access point.

2. Connect the DC power cable on the power supply to the access point.

3. Connect the AC power cord to the socket on the power supply.

4. Plug the AC power cord into an AC power outlet at your site.

5. Check the Power LED on the top of the access point to make sure the device is receiving
power.

Related • Powering On and Powering Off the AX411 Access point on page 35
Documentation
• AX411 Access Point Connection Overview on page 31

• Installing the AX411 Access Point Antennas on page 33

34 Copyright © 2012, Juniper Networks, Inc.

 Chapter 6: Connecting the AX411 Access Point

• Connecting the AX411 Access Point to the SRX Series Device on page 33

• Providing Power to the AX411 Access Point Using Power over Ethernet on page 33

Powering On and Powering Off the AX411 Access point

The access point does not have a dedicated power switch. The access point is powered
on whenever either of the following two conditions is met:

• The access point is receiving power from an Ethernet connection configured for Power
over Ethernet (PoE)

• The access point is connected to the optional power supply

To power on the access point:

1. Do one of the following:

• Connect the access point Ethernet port to an Ethernet connection configured for
PoE.

• Connect the Power connector on the front panel of the access point to the optional
power supply.

2. Check that the Power LED on the top of the access point lights steadily green.

To power off the access point:

1. Do one of the following:

• If the access point is powered by PoE, disconnect the Ethernet cable connected to
the access point Ethernet port.

• If the access point is powered by the optional power supply, disconnect the power
supply from the Power connector on the access point front panel.

2. Check that the Power LED on the top of the access point is unlit.

Related • AX411 Access Point Connection Overview on page 31

Documentation
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 33

• Providing Power to the AX411 Access Point Using the Power Supply on page 34

Copyright © 2012, Juniper Networks, Inc. 35

AX411 Access Point Hardware Guide

36 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 7

Initially Configuring the AX411 Access Point

Wireless LAN

This section includes the following topics:

• AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 37
• Installing Licenses for the AX411 Access Point on the SRX Series Device on page 39
• AX411 Access Point Configuration Example: Layer 2 Mode (CLI) on page 40
• AX411 Access Point Configuration Example: Layer 3 Mode (CLI) on page 41
• Configuring AX411 Access Point Country-Specific Settings on page 42
• Testing Connectivity to the AX411 Access Point Wireless LAN on page 46
• Returning the AX411 Access Point to the Factory Default Settings on page 46

AX411 Access Point Wireless LAN Initial Software Configuration Overview

The procedures in this topic describe how to establish communication between the AX411
Access Point and the SRX Series Services Gateway that manages it. When this
communication is established, the Status LED on the access point lights green, showing
that the access point is being managed by the services gateway. Then the services
gateway loads a default configuration onto the access point that establishes a basic
wireless LAN.

Once you have established communication between the access point and the services
gateway, you can perform advanced software configuration of the access point as
described in the Junos OS WLAN Configuration and Administration Guide.

If one or more access points are connected to the built-in Ethernet ports on the services
gateway other than ge-0/0/0, and the ports are in their factory default configuration,
each access point will automatically obtain an IP address using DHCP, and the services
gateway will deliver a default configuration to the access point. The Status LED on the
access point will light green, showing that the access point is being managed by the
services gateway. By default, the services gateway will accommodate up to two access
points. You can connect and use more than two access points if you also install access
point licenses on the services gateway.

For services gateways in the SRX200 line, the factory default settings establish a VLAN
consisting of all of the built-in ports except 0/0 (interface ge-0/0/0). These ports all

Copyright © 2012, Juniper Networks, Inc. 37

AX411 Access Point Hardware Guide

have a family setting of “ethernet-switching.” The VLAN has a logical interface that has
an IP address and belongs to the Trust zone. DHCP is enabled for the VLAN. Access points
connected to these ports operate in Layer 2 management mode by default.

For the SRX650 Services Gateway, the factory default settings establish a logical interface
for each of the four built-in Ethernet ports except ge-0/0/0. Each logical interface has
an IP address and belongs to the Trust zone. DHCP is enabled on each port. Access points
connected to these ports operate in Layer 3 management mode by default.

For more information about access point Layer 2 and Layer 3 management modes, see
the Junos OS WLAN Configuration and Administration Guide.

The easiest way to check whether the services gateway is properly configured to
communicate with the access point is to perform the sequence of tasks described in
Table 13 on page 38. If at the end of this sequence the Status LED on the access point is
steady green and you can detect the juniper-default wireless network with a laptop or
other Wi-Fi device, the services gateway is properly configured.

Table 13: AX411 Access Point Wireless LAN Basic Software Configuration
Task For More Information

Install access point licenses on the SRX Series “Installing Licenses for the AX411 Access Point
Services Gateway (only required for more than on the SRX Series Device” on page 39
two access points).

Check that the access point is connected to “Connecting the AX411 Access Point to the SRX
the services gateway. Series Device” on page 33

Check that the access point is powered on. “Powering On and Powering Off the AX411 Access
point” on page 35

Configure country-specific settings (only “Configuring AX411 Access Point Country-Specific

required for ETSI and Worldwide region access Settings” on page 42
points with SKUs AX411–E and AX411–W).
“AX411 Access Point Country and Channel
Support” on page 85

Test connectivity to the AX411 Access Point “Testing Connectivity to the AX411 Access Point
wireless LAN. Wireless LAN” on page 46

The most important aspect of the services gateway configuration is that the access point
must be able to obtain an IP address from the services gateway using DHCP. The access
point must obtain an IP address using DHCP in order for the services gateway to manage
the access point, even if the access point is configured to use a static IP address. The
factory default configuration for services gateways in the SRX200 line enables DHCP
for the logical interface of the VLAN to which all of the built-in ports except 0/0 (interface
ge-0/0/0) belong. The factory default configuration for SRX650 Services Gateways
enables DHCP on the logical interface for each of the built-in ports except 0/0.

If the ports of your services gateway are not in their factory default configurations, see
“AX411 Access Point Configuration Example: Layer 2 Mode (CLI)” on page 40 and “AX411
Access Point Configuration Example: Layer 3 Mode (CLI)” on page 41 for examples of

38 Copyright © 2012, Juniper Networks, Inc.

 Chapter 7: Initially Configuring the AX411 Access Point Wireless LAN

how you can configure the services gateway ports for access points in Layer 2 or Layer
3 operation.

Related • Installing Licenses for the AX411 Access Point on the SRX Series Device on page 39
Documentation
• Connecting the AX411 Access Point to the SRX Series Device on page 33

• Configuring AX411 Access Point Country-Specific Settings on page 42

• Testing Connectivity to the AX411 Access Point Wireless LAN on page 46

• AX411 Access Point Configuration Example: Layer 2 Mode (CLI) on page 40

• AX411 Access Point Configuration Example: Layer 3 Mode (CLI) on page 41

Installing Licenses for the AX411 Access Point on the SRX Series Device

You can connect and use up to two AX411 Access Points on the services gateway without
obtaining an access point license. To connect more than two access points, you must
obtain an access point license and install it on the services gateway. You obtain access
point licenses from your Juniper Networks representative or reseller.

Licenses are available for two access points. The licenses are cumulative; for example,
if you have a services gateway that comes with support for two access points and you
install a two-access-point license (SKU AX411-2), you can configure and manage up to
four access points.

Licenses are delivered in the form of a text file containing a block of alphanumeric data,
as shown in the following example:
li29183743 4ky27y acasck 82fsj6 jzsn4q ix8i8d adj7kr
8uq38t ix8i8d jzsn4q ix8i8d 4ky27y acasck
82fsj6 ii8i7e adj7kr 8uq38t ks2923 a9382e

The following two procedures describe how to install an access point license key using
the CLI and the J-Web interface. For more information about managing licenses, see the
Junos OS Administration Guide.

With the 1. Open the file containing the license in a text editor and copy the text of the license
Command-Line onto the clipboard.
Interface
2. If you have not already done so, establish a console connection with the SRX Series
Services Gateway as described in the hardware guide for the services gateway, and
log into the CLI.

3. At the CLI prompt, enter:

admin@srx650–tp# request system license add terminal

4. When prompted, type or paste the license text.

5. Press Ctrl+D.

6. Commit your changes:

admin@srx650–tp# commit
commit complete

Copyright © 2012, Juniper Networks, Inc. 39

AX411 Access Point Hardware Guide

With the J-Web 1. Start the J-Web interface by browsing to the IP address of the management interface
Interface on the services gateway.

2. Choose Maintain > Licenses to navigate to the License page.

3. In the Installed Licenses area, click Add to open the Add Licenses window.

4. In the License Key Text box, type or paste the license text.

5. Click OK.

Related • AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 37
Documentation
• Testing Connectivity to the AX411 Access Point Wireless LAN on page 46

AX411 Access Point Configuration Example: Layer 2 Mode (CLI)

The following example shows one way to use the Junos OS CLI to configure the services
gateway so that access points are in Layer 2 management mode similar to the factory
default configuration in the SRX200 line of services gateways. The example shown in
the procedure below is based on configuring Gigabit Ethernet ports on a GPIM installed
in slot 1 of an SRX650 Services Gateway, but you can adapt it for use in other situations.
For information about other configurations see the Junos OS WLAN Configuration and
Administration Guide and the Junos OS Interfaces and Routing Configuration Guide.

1. Establish a CLI session with the services gateway and log in to the device.

2. Enter configuration mode:

configure
[edit]
admin@srx650–tp#

3. Create an interface range containing the access point ports:

admin@srx650–tp# set interfaces interface-range AP-interfaces member ge-1/0/0

admin@srx650–tp# set interfaces interface-range AP-interfaces member ge-1/0/1
admin@srx650–tp# set interfaces interface-range AP-interfaces member ge-1/0/2
admin@srx650–tp# set interfaces interface-range AP-interfaces member ge-1/0/3
admin@srx650–tp# set interfaces interface-range AP-interfaces member ge-1/0/4

4. Configure the interface range for family type “ethernet-switching” and make its
interfaces members of a VLAN:

admin@srx650–tp# set interfaces interface-range AP-interfaces unit 0 family

ethernet-switching vlan members vlan-trust

5. Configure a logical interface with an IP address for the VLAN:

admin@srx650–tp# set interfaces vlan unit 0 family inet address 192.168.1.5

6. Add the VLAN logical interface to the Trust security zone:

admin@srx650–tp# set security zones security-zone trust interfaces vlan.0

7. Configure a DHCP router entry for the VLAN IP address:

admin@srx650–tp# set system services dhcp router 192.168.1.5

40 Copyright © 2012, Juniper Networks, Inc.

 Chapter 7: Initially Configuring the AX411 Access Point Wireless LAN

8. Configure a DHCP pool with IP addresses for the access points and wireless clients:

admin@srx650–tp# set system services dhcp pool 192.168.1.0/24 address-range low

192.168.1.2 high 192.168.1.254

9. Configure the VLAN with an ID number and designate its Layer 3 interface as the
interface you created in Step 5:

admin@srx650–tp# set vlans vlan-trust vlan-id 3

admin@srx650–tp# set vlans vlan-trust l3-interface vlan.0

10. Configure a DHCP pool with IP addresses for the access points and wireless clients:

admin@srx650–tp# set system services dhcp pool 192.168.1.0/24 address-range low

192.168.1.2 high 192.168.1.254

11. Enable HTTP and HTTPS Web management services on the VLAN interface:

admin@srx650–tp# set system services web-management http interface vlan.0

admin@srx650–tp# set system services web-management https interface vlan.0

12. Commit your changes:

admin@srx650–tp# commit
commit complete

AX411 Access Point Configuration Example: Layer 3 Mode (CLI)

The following example shows one way to use the Junos OS CLI to configure the services
gateway so that access points are in Layer 3 management mode similar to the factory
default configuration of the built-in ports on the SRX650 Services Gateway. The example
shown in the procedure below is based on configuring Gigabit Ethernet ports 0 through
4 on a GPIM installed in slot 1 of an SRX650 Services Gateway, but you can adapt it for
use in other situations. For information about other configurations, see the Junos OS
WLAN Configuration and Administration Guideand the Junos OS Interfaces and Routing
Configuration Guide.

1. Establish a CLI session with the services gateway and log in to the device.

2. Enter configuration mode:

configure
[edit]
admin@srx650–tp#

3. Create logical interfaces for the ports to which the access points are connected:

admin@srx650–tp# set interfaces ge–1/0/0 unit 0 family inet address 192.168.4.1/24

admin@srx650–tp# set interfaces ge–1/0/1 unit 0 family inet address 192.168.5.1/24
admin@srx650–tp# set interfaces ge–1/0/2 unit 0 family inet address 192.168.6.1/24
admin@srx650–tp# set interfaces ge–1/0/3 unit 0 family inet address 192.168.7.1/24
admin@srx650–tp# set interfaces ge–1/0/4 unit 0 family inet address 192.168.8.1/24

4. Configure DHCP gateway addresses for each of the ports:

admin@srx650–tp# set system services dhcp pool 192.168.4.0/24 address-range low

192.168.4.2 high 192.168.4.254
admin@srx650–tp# set system services dhcp pool 192.168.5.0/24 address-range low
192.168.5.2 high 192.168.5.254

Copyright © 2012, Juniper Networks, Inc. 41

AX411 Access Point Hardware Guide

admin@srx650–tp# set system services dhcp pool 192.168.6.0/24 address-range low

192.168.6.2 high 192.168.6.254
admin@srx650–tp# set system services dhcp pool 192.168.7.0/24 address-range low
192.168.7.2 high 192.168.7.254
admin@srx650–tp# set system services dhcp pool 192.168.8.0/24 address-range low
192.168.8.2 high 192.168.8.254

5. Configure DHCP address pools for each of the ports:

admin@srx650–tp# set system services dhcp pool 192.168.4.0/24 router 192.168.4.1

admin@srx650–tp# set system services dhcp pool 192.168.5.0/24 router 192.168.5.1
admin@srx650–tp# set system services dhcp pool 192.168.6.0/24 router 192.168.6.1
admin@srx650–tp# set system services dhcp pool 192.168.7.0/24 router 192.168.7.1
admin@srx650–tp# set system services dhcp pool 192.168.8.0/24 router 192.168.8.1

6. Add each logical interface to a valid security zone:

admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/0.0

admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/1.0
admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/2.0
admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/3.0
admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/4.0

7. Commit your changes:

admin@srx650–tp# commit
commit complete

Configuring AX411 Access Point Country-Specific Settings

Under most circumstances, you do not need to set any country-specific settings in order
to install, configure, and use the access point. However, the following two access point
versions are supplied with the country code set to a null value:

• ETSI (SKU AX411-E)

• Worldwide (SKU AX411-W)

For these units, you must set the country code and two other country-specific settings
before you can use the access point.

To configure the country code and the two other country-specific settings, perform one
of the following procedures before testing connectivity to the access point:

42 Copyright © 2012, Juniper Networks, Inc.

 Chapter 7: Initially Configuring the AX411 Access Point Wireless LAN

With the 1. Find your country in the country and channel support table in “AX411 Access Point
Command-Line Country and Channel Support” on page 85 and write down the following:
Interface
• The two-letter country code in the first column

• Whether the word “None” appears in either of the Radio 1 or Radio 2 columns (fourth
and fifth columns) under the “Channels Supported” header, and, if so, which column
in which it appears

• Whether 40 MHz channel bandwidth is supported for the 2.4 GHz frequency band
(Radio 2), shown in the seventh column

• Whether 40 MHz channel bandwidth is supported for the 5 GHz frequency band
(Radio 1), shown in the eighth column

2. If you have not already done so, establish a console connection with the SRX Series
Services Gateway as described in the hardware guide for the services gateway, and
log into the CLI.

3. Enter configuration mode:

admin@> edit
Entering configuration mode

4. Create an access point instance in the SRX Series device configuration:

admin@# set wlan access-point name mac-address mac_address

where name is the name you want to apply to the access point and mac_address is
the MAC address written on the serial number label on the bottom of the access point.

For example:

admin@# set wlan access-point silver mac-address 0012cfc75dc0

5. Set the country code for the access point instance:

admin@# set wlan access-point name access-point-options country country_code

where country_code is the two-letter country code for your location, entered in
uppercase letters.

For example:

admin@# set wlan access-point silver access-point-options country GB

6. If either 2.4 GHz or 5 GHz operation is not allowed in your country, as indicated by the
word “None” in either the fourth or fifth column of the table, use the following CLI
command to disable either the 2.4 GHz radio (Radio 2) or the 5 GHz radio (Radio 1)
as appropriate:

admin@# set wlan access-point name radio 1|2 radio-options radio-off

7. If 40 MHz channel bandwidth is not supported for the 2.4 GHz frequency band in your
country, as indicated by an “N” in the seventh column of the table, use the following
CLI command to set the 2.4 GHz channel bandwidth to 20 MHz. The default channel
bandwidth is 40 MHz, so if the column contains “Y” you can skip to the next step:

admin@# set wlan access-point name radio 2 radio-options channel bandwidth 20

Copyright © 2012, Juniper Networks, Inc. 43

AX411 Access Point Hardware Guide

8. If 40 MHz channel bandwidth is not supported for the 5 GHz frequency band in your
country, as indicated by an “N” in the eighth column of the table, use the following CLI
command to set the 5 GHz channel bandwidth to 20 MHz. The default channel
bandwidth is 40 MHz, so if the column contains “Y” you can skip to the next step:

admin@# set wlan access-point name radio 1 radio-options channel bandwidth 20

9. Commit your changes:

admin@#> commit
commit complete

With the J-Web 1. Find your country in the country and channel support table in “AX411 Access Point
Interface Country and Channel Support” on page 85 and write down the following:

• Whether the word “None” appears in either of the Radio 1 or Radio 2 columns (fourth
and fifth columns) under the “Channels Supported” header, and, if so, which column
it appears in

• Whether 40 MHz channel bandwidth is supported for the 2.4 GHz frequency band
(Radio 2), shown in the seventh column

• Whether 40 MHz channel bandwidth is supported for the 5 GHz frequency band
(Radio 1), shown in the eighth column

2. If you have not already done so, start the J-Web interface by browsing to the IP address
or hostname of the SRX Series device.

3. In J-Web, choose Configure > Wireless LAN > Settings to open the Wlan Settings pane.

4. On the Wlan Settings pane, click the Add button above the access point list.

5. On the Add - Access Point dialog box:

a. In the Access point name box, type a name for the access point.

b. In the MAC address box, enter the MAC address printed on the serial number label
on the bottom of the access point.

c. In the Country menu, choose the country in which the access point is operating.

6. At the bottom of the Add - Access Point dialog box, click OK.

7. On the lower part of the Wlan Settings pane, click the Add button above the radio list.
The Add - Radio dialog box opens with the Radio tab at the front.

44 Copyright © 2012, Juniper Networks, Inc.

 Chapter 7: Initially Configuring the AX411 Access Point Wireless LAN

8. On the Add - Radio dialog box Radio tab:

a. From the Radio Type menu, choose Radio 1 (the 5 GHz radio).

b. If 5 GHz operation is not allowed in your country, as indicated by the word “None”
in the fifth column of the table, mark the Disabled radio button below the Radio
Type menu.

c. Click the Radio Settings tab to bring it to the front.

d. If 40 MHz channel bandwidth is not supported for the 5 GHz frequency band in
your country, as indicated by an “N” in the eighth column of the table, click the
Channel Bandwidth menu and choose 20 to set the 5 GHz channel bandwidth to
20 MHz. The default channel bandwidth is 40 MHz, so if the column contains “Y”
you can skip this step.

9. At the bottom of the Add - Radio dialog box, click OK.

10. On the lower part of the Wlan Settings pane, click the Add button above the radio list.
The Add - Radio dialog box opens with the Radio tab at the front.

11. On the Add - Radio dialog box Radio tab:

a. From the Radio Type menu, choose Radio 2 (the 2.4 GHz radio).

b. If 2.4 GHz operation is not allowed in your country, as indicated by the word “None”
in the fourth column of the table, mark the Disabled radio button below the Radio
Type menu.

c. Click the Radio Settings tab to bring it to the front.

d. If 40 MHz channel bandwidth is not supported for the 2.4 GHz frequency band in
your country, as indicated by an “N” in the seventh column of the table, click the
Channel Bandwidth menu and choose 20 to set the 2.4 GHz channel bandwidth
to 20 MHz. The default channel bandwidth is 40 MHz, so if the column contains
“Y” you can skip this step.

12. At the bottom of the Add - Radio dialog box, click OK.

13. At the top of the J-Web window, choose Commit Options > Commit.

Related • AX411 Access Point Country and Channel Support on page 85

Documentation
• AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 37

• Testing Connectivity to the AX411 Access Point Wireless LAN on page 46

Copyright © 2012, Juniper Networks, Inc. 45

AX411 Access Point Hardware Guide

Testing Connectivity to the AX411 Access Point Wireless LAN

After you have installed and connected the AX411 Access Point and configured the SRX
Series device with basic settings, test whether the wireless LAN is functioning.

1. Confirm that the access point is connected to the services gateway. We recommend
that you connect the access point to an Ethernet port other than ge-0/0/0.

2. Confirm that the Power LED on the access point is lit steady green, showing that the
access point is powered on.

3. Confirm that the Status LED on the access point is lit steady green, showing that the
access point is being managed by the services gateway.

4. Use a laptop computer or other wireless device to view the available networks near
where the access point is installed. You should find a security-enabled network with
juniper-default as its SSID. The default wireless LAN settings are described in Table
14 on page 46.

5. Connect to the juniper-default network. When prompted for a WPA2-PSK security

key, enter juniper-wireless.

Table 14: AX411 Access Point Default Configuration Settings

Parameter Value

SSID juniper-default

SSID broadcast Enabled

Security WPA2–PSK

WPA2–PSK Security Key juniper-wireless

Encapsulation AES

Related • AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 37
Documentation
• Powering On and Powering Off the AX411 Access point on page 35

• Installing Licenses for the AX411 Access Point on the SRX Series Device on page 39

Returning the AX411 Access Point to the Factory Default Settings

Normally, the AX411 Access Point returns itself to factory default settings every time it
restarts. The access point then obtains an IP address from the services gateway that
manages it and waits for the services gateway to deliver its configuration settings. If the
access point does not receive its IP address and configuration from the services gateway
and the Status LED does not light steadily green, you might find it necessary to manually
return the access point to the factory default settings.

46 Copyright © 2012, Juniper Networks, Inc.

 Chapter 7: Initially Configuring the AX411 Access Point Wireless LAN

To return the AX411 Access Point to factory default settings:

1. Connect the access point’s console connector to your computer’s serial port using an
Ethernet cable and the DB9-to-RJ45 adapter used to configure SRX Series Services
Gateways.

2. Establish a console session with the access point using a program such as
HyperTerminal and the following settings:

• Bits per second: 115200

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

3. Restart the access point:

• If the access point is powered by Power over Ethernet (PoE), disconnect and then
reconnect the Ethernet cable at the Ethernet port on the access point.

• If the access point is powered by the optional power supply, disconnect and then
reconnect the power supply at the power connector on the access point.

The access point startup messages scroll up the HyperTerminal window.

4. Watch for the AP Startup main menu to appear in the HyperTerminal window:

AP Startup -- Main Menu

1 - Start AP Application
2 - Display Utility Menu
Select (1, 2):

5. Within five seconds, enter 2 to open the Utility menu. If the access point does not
detect a response within five seconds, it continues its start sequence. If you miss the
five-second window, go back to step 3 of this procedure.

The AP Startup menu opens:

AP Startup -- Utility Menu
1 - Reset to factory default configuration
2 - Continue to boot

6. At the AP Startup menu prompt, enter 1.

7. The access point resets itself to its factory default settings and continues its starting
sequence.

Copyright © 2012, Juniper Networks, Inc. 47

AX411 Access Point Hardware Guide

48 Copyright © 2012, Juniper Networks, Inc.

PART 3

Hardware Maintenance, Replacement,

and Troubleshooting Procedures for the
AX411 Access Point
• Monitoring the AX411 Access Point on page 51
• Maintaining the AX411 Access Point on page 55
• Troubleshooting the AX411 Access Point on page 57

Copyright © 2012, Juniper Networks, Inc. 49

AX411 Access Point Hardware Guide

50 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 8

Monitoring the AX411 Access Point

This section includes the following topics:

• Monitoring the AX411 Access Point with the LEDs on page 51

• Monitoring the AX411 Access Point with the Command-Line Interface on page 52

Monitoring the AX411 Access Point with the LEDs

At regular intervals, check the AX411 Access Point LEDs to make sure that the access
point is functional and has not encountered an error condition.

Under normal operating circumstances, the access point LEDs will be in the condition
shown in Table 15 on page 51.

Table 15: Access Point LED Normal Indications

LED Color State Description

Power Green On steadily The access point is powered on and operating

normally.

Status Green On steadily The access point is being managed by the SRX
Series Services Gateway.

Radio 1 (5 Blue Flashing The 5 GHz radio is enabled and broadcasting.

GHz radio) This LED will be off if the 5 GHz radio is disabled,
for example, if the radio settings for the country
code do not allow the use of 5 GHz channels.

Radio 2 (2.4 Green Flashing The 2.4 GHz radio is enabled and broadcasting.
GHz radio) This LED will be off if the 2.4GHz radio is disabled,
for example, if the radio settings for the country
code do not allow the use of 2.4 GHz channels.

Table 16 on page 52 describes the LED indications that occur while the access point is
starting up.

Copyright © 2012, Juniper Networks, Inc. 51

AX411 Access Point Hardware Guide

Table 16: Access Point LED Starting Indications

Power Status Radio1 Radio2 State

Red Off Blue Blue The access point has just started up.

Off Off Blue Blue The access point is loading Uboot.

Green Off Blue Blue The access has finished loading Uboot.

Green Off Off Off The access point has started and is
requesting an IP address with DHCP, but is
not yet being managed by SRX Series device
and has not received its configuration from
the SRX Series device.

Green Green Off Off The access point has received an IP address
is being managed by the SRX Series device
and has received its configuration from the
SRX Series device.

Related • Troubleshooting the AX411 Access Point with the LEDs on page 57
Documentation
• Monitoring the AX411 Access Point with the Command-Line Interface on page 52

Monitoring the AX411 Access Point with the Command-Line Interface

To monitor the AX411 Access Point with the command-line interface (CLI):

• Use the show wlan access-points command to display a list of access points and basic
settings, as shown in the following example:

root@srx210–1> show wlan access-points

Active access points information

Access-Point Type Interface Radio-mode/Channel

gold Ext vlan an/36, bgn/6
silver Ext vlan an/56, bgn/11

• To view detailed information about an access point, use the show wlan access-points
detail access-point-name command to display detailed information, as shown in the
following example:

root@srx210–1> show wlan access-points detail gold

Active access point detail information

Access Point : gold

Type : External
Location : Default Location
Serial Number : 850001761
Firmware Version : 10.1.2.3
Access Interface : vlan
Packet Capture : Disabled

52 Copyright © 2012, Juniper Networks, Inc.

 Chapter 8: Monitoring the AX411 Access Point

Ethernet Port:
MAC Address : 00:12:CF:C7:5D:00
IPv4 Address : 20.0.0.73
Radio1:
Status : On
MAC Address : 00:12:CF:C7:5D:00
Mode : IEEE 802.11a/n
Channel : 36 (5180 MHz)
Radio2:
Status : On
MAC Address : 00:12:CF:C7:5D:10
Mode : IEEE 802.11b/g/n
Channel : 6 (2437 MHz)

Related • Monitoring the AX411 Access Point with the LEDs on page 51
Documentation

Copyright © 2012, Juniper Networks, Inc. 53

AX411 Access Point Hardware Guide

54 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 9

Maintaining the AX411 Access Point

This section includes the following topic:

• Routine Maintenance Procedures for the AX411 Access Point on page 55

Routine Maintenance Procedures for the AX411 Access Point

Purpose For optimum access point performance, perform preventive maintenance procedures
regularly.

Action • Inspect the installation site for moisture, loose wires or cables, and excessive dust.

• Make sure that the power cable is arranged so it does not obstruct access to other
device components.

• Make sure that airflow is unobstructed around the device and into the air intake vents.

• Check the Status LEDs on the top of the device.

Related • Monitoring the AX411 Access Point with the LEDs on page 51
Documentation
• Monitoring the AX411 Access Point with the Command-Line Interface on page 52

Copyright © 2012, Juniper Networks, Inc. 55

AX411 Access Point Hardware Guide

56 Copyright © 2012, Juniper Networks, Inc.

CHAPTER 10

Troubleshooting the AX411 Access Point

This section includes the following topics:

• Troubleshooting the AX411 Access Point with the LEDs on page 57

• Troubleshooting Communication Issues Between the AX411 Access Point and the
Services Gateway on page 58

Troubleshooting the AX411 Access Point with the LEDs

Table 17 on page 57 describes the most common problems indicated by the LEDs and
suggests the most common solutions.

Table 17: Typical Access Point LED Problem Indications

LED Indication Probable Cause Solution

• Power LED not The access point is not If using the optional power supply, confirm that all cables are connected
lit receiving power or is correctly and that the power cord is plugged into a functioning outlet.
• Power LED is receiving inadequate power
If using Power over Ethernet (PoE):
red
• All four LEDs • Confirm that the device and port to which the access point is connected
flash has PoE capability.
simultaneously
• Confirm that the port is properly configured for PoE. The port should be
configured to allocate 12.4 watts of power for the access point.
• Confirm that the access point is connected with a CAT5e or CAT6
Ethernet cable shorter than 328 feet (100 meters) in length.
• Confirm that the Ethernet cable is connected properly. Try disconnecting
and then reconnecting the Ethernet cable.

See “Powering On and Powering Off the AX411 Access point” on page 35
for more information.

Status LED not lit The access point is not Confirm that the access point Ethernet port is connected to an Ethernet
being managed by the port on the services gateway, and that the Link LED is lit on the services
services gateway. gateway Ethernet port.

Confirm that DHCP is enabled for the services gateway ports to which the
access points are connected. DHCP is enabled by default. For examples of
services gateway configurations that enable DHCP for services gateway
ports, see “AX411 Access Point Configuration Example: Layer 2 Mode (CLI)”
on page 40 and “AX411 Access Point Configuration Example: Layer 3 Mode
(CLI)” on page 41.

Copyright © 2012, Juniper Networks, Inc. 57

AX411 Access Point Hardware Guide

Table 17: Typical Access Point LED Problem Indications (continued)

LED Indication Probable Cause Solution

5 GHz or 2.4 GHz The access point radios are Confirm that the country-specific settings are set properly on the access
radio LEDs not not broadcasting or are not point. The radios are enabled or disabled according to the country code
flashing enabled. setting. For information about country-specific settings, see “Configuring
AX411 Access Point Country-Specific Settings” on page 42.

If more than two access points are connected to the services gateway,
confirm that you have installed the appropriate access point licenses on
the services gateway. Both access point radios will be disabled unless the
services gateway has licenses for the access points. For more information,
see “Installing Licenses for the AX411 Access Point on the SRX Series Device”
on page 39.

Related • Troubleshooting Communication Issues Between the AX411 Access Point and the
Documentation Services Gateway on page 58

• Monitoring the AX411 Access Point with the LEDs on page 51

• Monitoring the AX411 Access Point with the Command-Line Interface on page 52

Troubleshooting Communication Issues Between the AX411 Access Point and the
Services Gateway
Problem The access point Power LED lights steadily green to show that the device has started
properly, but the Status LED does not light green to show that the device is managed by
the SRX Series Services Gateway. This LED indication shows that the access point is not
communicating with the services gateway and is not receiving its configuration from the
services gateway.

Solution When the access point is not communicating with the services gateway, the issue is
usually with the DHCP configuration of the SRX Series device. Ensure that the services
gateway interface to which the access point is connected belongs to a security zone that
is configured to allow DHCP traffic.

If your network uses an external device as the DHCP server instead of the DHCP server
capability of the SRX Series device, you must configure the DHCP server so that the SRX
Series device is the access point’s default gateway for DHCP.

For examples of services gateway configurations that enable DHCP for services gateway
ports, see “AX411 Access Point Configuration Example: Layer 2 Mode (CLI)” on page 40
and “AX411 Access Point Configuration Example: Layer 3 Mode (CLI)” on page 41

Related • Troubleshooting the AX411 Access Point with the LEDs on page 57
Documentation

58 Copyright © 2012, Juniper Networks, Inc.

PART 4

Appendixes
• Safety and Regulatory Compliance Information on page 61
• AX411 Access Point Power Guidelines, Requirements, and Specifications on page 81
• AX411 Access Point Wireless LAN Channels and Frequencies on page 85
• AX411 Access Point Interface Cable Specifications and Connector Pinouts on page 101
• AX411 Access Point Antenna Specifications on page 105
• Contacting Customer Support and Returning the AX411 Access Point
Hardware on page 111

Copyright © 2012, Juniper Networks, Inc. 59

AX411 Access Point Hardware Guide

60 Copyright © 2012, Juniper Networks, Inc.

APPENDIX A

Safety and Regulatory Compliance

Information

This section includes the following topics:

• AX411 Access Point Definitions of Safety Warning Levels on page 61

• AX411 Access Point General Safety Guidelines and Warnings on page 63
• AX411 Access Point Fire Suppression Procedures and Equipment on page 67
• AX411 Access Point Installation Instructions Warnings on page 68
• AX411 Access Point Maintenance and Operational Safety Guidelines and
Warnings on page 69
• AX411 Access Point Electrical Safety Guidelines and Warnings on page 74
• AX411 Access Point WiFi Interoperability on page 75
• AX411 Access Point Agency Approvals on page 76
• AX411 Access Point Compliance Statements for EMC Requirements on page 77
• AX411 Access Point Compliance Statements for Environmental
Requirements on page 78
• AX411 Access Point Compliance Statements for Acoustic Noise on page 79

AX411 Access Point Definitions of Safety Warning Levels

This guide uses the following three levels of safety warnings:

NOTE: You might find this information helpful in a particular situation or

might otherwise overlook it.

CAUTION: You need to observe the specified guidelines to avoid minor injury
or discomfort to you or severe damage to the access point.

Copyright © 2012, Juniper Networks, Inc. 61

AX411 Access Point Hardware Guide

WARNING: This symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents.

Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in

een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige
apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische
schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard
maatregelen om ongelukken te voorkomen.

Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi

johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa,
ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista
onnettomuuksien ehkäisykeinoista.

Attention Ce symbole d'avertissement indique un danger. Vous vous trouvez

dans une situation pouvant causer des blessures ou des dommages corporels.
Avant de travailler sur un équipement, soyez conscient des dangers posés
par les circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents.

Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer

Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der
Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen
Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewußt.

Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione

potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi
apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed
essere al corrente delle pratiche standard per la prevenzione di incidenti.

Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som

kan føre til personskade. Før du utfører arbeid på utstyr, må du vare
oppmerksom på de faremomentene som elektriske kretser innebærer, samt
gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker.

Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação que
lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer
equipamento, familiarize-se com os perigos relacionados com circuitos
eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis
acidentes.

¡Atención! Este símbolo de aviso significa peligro. Existe riesgo para su

integridad física. Antes de manipular cualquier equipo, considerar los riesgos
que entraña la corriente eléctrica y familiarizarse con los procedimientos
estándar de prevención de accidentes.

62 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

Varning! Denna varningssymbol signalerar fara. Du befinner dig i en situation

som kan leda till personskada. Innan du utför arbete på någon utrustning
måste du vara medveten om farorna med elkretsar och känna till vanligt
förfarande för att förebygga skador.

Related • AX411 Access Point General Safety Guidelines and Warnings on page 63
Documentation
• AX411 Access Point Fire Suppression Procedures and Equipment on page 67

• AX411 Access Point Installation Instructions Warnings on page 68

• AX411 Access Point Maintenance and Operational Safety Guidelines and Warnings on
page 69

• AX411 Access Point Electrical Safety Guidelines and Warnings on page 74

• AX411 Access Point WiFi Interoperability on page 75

AX411 Access Point General Safety Guidelines and Warnings

• General Safety Guidelines and Warnings on page 63

• Qualified Personnel Warning on page 64
• Restricted Access Area Warning on page 64
• Preventing Electrostatic Discharge Damage to the Access Point on page 66

General Safety Guidelines and Warnings

The following guidelines help ensure your safety and protect the access point from
damage. The list of guidelines might not address all potentially hazardous situations in
your working environment, so be alert and exercise good judgment at all times.

• Perform only the procedures explicitly described in this guide. Make sure that only
authorized service personnel perform other system services.

• Keep the area around the chassis clear and free from dust before, during, and after
installation.

• Keep tools away from areas where people could trip on them.

• Wear safety glasses if you are working under any conditions that could be hazardous
to your eyes.

• Do not perform any actions that create a potential hazard to people or make the
equipment unsafe.

• Never install or manipulate wiring during electrical storms.

• Never install electrical jacks in wet locations unless the jacks are specifically designed
for wet environments.

• Do not open or remove chassis covers or sheet metal parts unless instructions are
provided in this guide. Such an action could cause severe electrical shock.

Copyright © 2012, Juniper Networks, Inc. 63

AX411 Access Point Hardware Guide

• Do not push or force any objects through any opening in the chassis frame. Such an
action could result in electrical shock or fire.

• Avoid spilling liquid onto the access point chassis or onto any access point component.
Such an action could cause electrical shock or damage the access point.

• Avoid touching uninsulated electrical wires or terminals that have not been
disconnected from their power source. Such an action could cause electrical shock.

Qualified Personnel Warning

WARNING: Only trained and qualified personnel should install or replace the
access point.

Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en

bevoegd personeel uitgevoerd worden.

Varoitus Ainoastaan koulutettu ja pätevä henkilökunta saa asentaa tai vaihtaa

tämän laitteen.

Attention Tout installation ou remplacement de l'appareil doit être réalisé

par du personnel qualifié et compétent.

Warnung Gerät nur von geschultem, qualifiziertem Personal installieren oder

auswechseln lassen.

Avvertenza Solo personale addestrato e qualificato deve essere autorizzato

ad installare o sostituire questo apparecchio.

Advarsel Kun kvalifisert personell med riktig opplæring bør montere eller
bytte ut dette utstyret.

Aviso Este equipamento deverá ser instalado ou substituído apenas por

pessoal devidamente treinado e qualificado.

¡Atención! Estos equipos deben ser instalados y reemplazados

exclusivamente por personal técnico adecuadamente preparado y capacitado.

Varning! Denna utrustning ska endast installeras och bytas ut av utbildad

och kvalificerad personal.

Restricted Access Area Warning

WARNING: The access point is intended for installation in restricted access

areas. A restricted access area is an area to which access can be gained only
by service personnel through the use of a special tool, lock and key, or other
means of security, and which is controlled by the authority responsible for
the location.

64 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

Waarschuwing Dit toestel is bedoeld voor installatie op plaatsen met beperkte

toegang. Een plaats met beperkte toegang is een plaats waar toegang slechts
door servicepersoneel verkregen kan worden door middel van een speciaal
instrument, een slot en sleutel, of een ander veiligheidsmiddel, en welke
beheerd wordt door de overheidsinstantie die verantwoordelijk is voor de
locatie.

Varoitus Tämä laite on tarkoitettu asennettavaksi paikkaan, johon pääsy on

rajoitettua. Paikka, johon pääsy on rajoitettua, tarkoittaa paikkaa, johon vain
huoltohenkilöstö pääsee jonkin erikoistyökalun, lukkoon sopivan avaimen
tai jonkin muun turvalaitteen avulla ja joka on paikasta vastuussa olevien
toimivaltaisten henkilöiden valvoma.

Attention Cet appareil est à installer dans des zones d'accès réservé. Ces
dernières sont des zones auxquelles seul le personnel de service peut accéder
en utilisant un outil spécial, un mécanisme de verrouillage et une clé, ou tout
autre moyen de sécurité. L'accès aux zones de sécurité est sous le contrôle
de l'autorité responsable de l'emplacement.

Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem

Zutritt vorgesehen. Ein Bereich mit beschränktem Zutritt ist ein Bereich, zu
dem nur Wartungspersonal mit einem Spezialwerkzeugs, Schloß und
Schlüssel oder anderer Sicherheitsvorkehrungen Zugang hat, und der von
dem für die Anlage zuständigen Gremium kontrolliert wird.

Avvertenza Questa unità deve essere installata in un'area ad accesso limitato.

Un'area ad accesso limitato è un'area accessibile solo a personale di
assistenza tramite un'attrezzo speciale, lucchetto, o altri dispositivi di
sicurezza, ed è controllata dall'autorità responsabile della zona.

Advarsel Denne enheten er laget for installasjon i områder med begrenset

adgang. Et område med begrenset adgang gir kun adgang til servicepersonale
som bruker et spesielt verktøy, lås og nøkkel, eller en annen
sikkerhetsanordning, og det kontrolleres av den autoriteten som er ansvarlig
for området.

Aviso Esta unidade foi concebida para instalação em áreas de acesso restrito.
Uma área de acesso restrito é uma área à qual apenas tem acesso o pessoal
de serviço autorizado, que possua uma ferramenta, chave e fechadura
especial, ou qualquer outra forma de segurança. Esta área é controlada pela
autoridade responsável pelo local.

¡Atención! Esta unidad ha sido diseñada para instalarse en áreas de acceso

restringido. Área de acceso restringido significa un área a la que solamente
tiene acceso el personal de servicio mediante la utilización de una herramienta
especial, cerradura con llave, o algún otro medio de seguridad, y que está
bajo el control de la autoridad responsable del local.

Varning! Denna enhet är avsedd för installation i områden med begränsat

tillträde. Ett område med begränsat tillträde får endast tillträdas av

Copyright © 2012, Juniper Networks, Inc. 65

AX411 Access Point Hardware Guide

servicepersonal med ett speciellt verktyg, lås och nyckel, eller annan
säkerhetsanordning, och kontrolleras av den auktoritet som ansvarar för
området.

Preventing Electrostatic Discharge Damage to the Access Point

Many access point hardware components are sensitive to damage from static electricity.
Some components can be impaired by voltages as low as 30 V. You can easily generate
potentially damaging static voltages whenever you handle plastic or foam packing
material or if you move components across plastic or carpets. Observe the following
guidelines to minimize the potential for electrostatic discharge (ESD) damage, which
can cause intermittent or complete component failures:

• Always use an ESD wrist strap or ankle strap, and verify that it is in direct contact with
your skin.

CAUTION: For safety, periodically check the resistance value of the ESD
strap. The measurement should be in the range of 1 to 10 Mohms.

• When handling any component that is removed from the chassis, verify that the
equipment end of your ESD strap is attached to one of the ESD points on the chassis.

• Avoid contact between the component and your clothing. ESD voltages emitted from
clothing can still damage components.

• When removing or installing a component, always place it component-side up on an

antistatic surface, in an antistatic card rack, or in an electrostatic bag. If you are returning
a component, place it into an electrostatic bag before packing it.

Figure 12: Placing a Component into an Electrostatic Bag

66 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

Related • AX411 Access Point Definitions of Safety Warning Levels on page 61

Documentation
• AX411 Access Point Fire Suppression Procedures and Equipment on page 67

• AX411 Access Point Installation Instructions Warnings on page 68

• AX411 Access Point Maintenance and Operational Safety Guidelines and Warnings on
page 69

• AX411 Access Point Electrical Safety Guidelines and Warnings on page 74

• AX411 Access Point WiFi Interoperability on page 75

AX411 Access Point Fire Suppression Procedures and Equipment

In the event of a fire emergency involving devices and other network equipment, the
safety of people is the primary concern. Establish procedures for protecting people in
the event of a fire emergency, provide safety training, and properly provision fire-control
equipment and fire extinguishers.

In addition, establish procedures to protect your equipment in the event of a fire

emergency. Juniper Networks products should be installed in an environment suitable
for electronic equipment. We recommend that fire suppression equipment be available
in the event of a fire in the vicinity of the equipment and that all local fire, safety, and
electrical codes and ordinances be observed when installing and operating your
equipment.

In the event of an electrical hazard or an electrical fire, first turn power off to the equipment
at the source. Then use a Type C fire extinguisher to extinguish the fire. Type C fire
extinguishers, which use noncorrosive fire retardants such as carbon dioxide (CO ) and
2
Halotron™, are most effective for suppressing electrical fires. Type C fire extinguishers
displace the oxygen from the point of combustion to eliminate the fire. For extinguishing
fire on or around equipment that draws air from the environment for cooling, use this
type of inert oxygen displacement extinguisher instead of an extinguisher that leave
residues on equipment.

Do not use multipurpose Type ABC chemical fire extinguishers (dry chemical fire
extinguishers) near Juniper Networks equipment. The primary ingredient in these fire
extinguishers is monoammonium phosphate, which is very sticky and difficult to clean.
In addition, in minute amounts of moisture, monoammonium phosphate can become
highly corrosive and corrodes most metals.

Any equipment in a room in which a chemical fire extinguisher has been discharged is
subject to premature failure and unreliable operation. The equipment is considered to
be irreparably damaged.

NOTE: To keep warranties effective, do not use a dry chemical fire extinguisher
to control a fire at or near a Juniper Networks access point. If a dry chemical
fire extinguisher is used, the unit is no longer eligible for coverage under a
service agreement.

Copyright © 2012, Juniper Networks, Inc. 67

AX411 Access Point Hardware Guide

We recommend that you dispose of any irreparably damaged equipment in an

environmentally responsible manner.

Related • AX411 Access Point Definitions of Safety Warning Levels on page 61

Documentation
• AX411 Access Point General Safety Guidelines and Warnings on page 63

• AX411 Access Point Installation Instructions Warnings on page 68

• AX411 Access Point Maintenance and Operational Safety Guidelines and Warnings on
page 69

• AX411 Access Point Electrical Safety Guidelines and Warnings on page 74

• AX411 Access Point WiFi Interoperability on page 75

AX411 Access Point Installation Instructions Warnings

WARNING: Read the installation instructions before you connect the access
point to a power source.

Waarschuwing Raadpleeg de installatie-aanwijzingen voordat u het systeem

met de voeding verbindt.

Varoitus Lue asennusohjeet ennen järjestelmän yhdistämistä virtalähteeseen.

Attention Avant de brancher le système sur la source d'alimentation, consulter

les directives d'installation.

Warnung Lesen Sie die Installationsanweisungen, bevor Sie das System an

die Stromquelle anschließen.

Avvertenza Consultare le istruzioni di installazione prima di collegare il sistema

all'alimentatore.

Advarsel Les installasjonsinstruksjonene før systemet kobles til strømkilden.

Aviso Leia as instruções de instalação antes de ligar o sistema à sua fonte

de energia.

¡Atención! Ver las instrucciones de instalación antes de conectar el sistema

a la red de alimentación.

Varning! Läs installationsanvisningarna innan du kopplar systemet till dess

strömförsörjningsenhet.

Related • AX411 Access Point Definitions of Safety Warning Levels on page 61

Documentation
• AX411 Access Point General Safety Guidelines and Warnings on page 63

• AX411 Access Point Fire Suppression Procedures and Equipment on page 67

68 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

• AX411 Access Point Maintenance and Operational Safety Guidelines and Warnings on
page 69

• AX411 Access Point Electrical Safety Guidelines and Warnings on page 74

• AX411 Access Point WiFi Interoperability on page 75

AX411 Access Point Maintenance and Operational Safety Guidelines and Warnings

• Battery Handling Warning on page 69

• Jewelry Removal Warning on page 70
• Lightning Activity Warning on page 71
• Operating Temperature Warning on page 72
• Product Disposal Warning on page 73

Battery Handling Warning

WARNING: Replacing the battery incorrectly might result in an explosion.

Replace the battery only with the same or equivalent type recommended by
the manufacturer. Dispose of used batteries according to the manufacturer's
instructions.

Waarschuwing Er is ontploffingsgevaar als de batterij verkeerd vervangen

wordt. Vervang de batterij slechts met hetzelfde of een equivalent type dat
door de fabrikant aanbevolen is. Gebruikte batterijen dienen overeenkomstig
fabrieksvoorschriften weggeworpen te worden.

Varoitus Räjähdyksen vaara, jos akku on vaihdettu väärään akkuun. Käytä

vaihtamiseen ainoastaan saman- tai vastaavantyyppistä akkua, joka on
valmistajan suosittelema. Hävitä käytetyt akut valmistajan ohjeiden mukaan.

Attention Danger d'explosion si la pile n'est pas remplacée correctement.

Ne la remplacer que par une pile de type semblable ou équivalent,
recommandée par le fabricant. Jeter les piles usagées conformément aux
instructions du fabricant.

Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr.

Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller
empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den
Anweisungen des Herstellers.

Avvertenza Pericolo di esplosione se la batteria non è installata

correttamente. Sostituire solo con una di tipo uguale o equivalente, consigliata
dal produttore. Eliminare le batterie usate secondo le istruzioni del produttore.

Advarsel Det kan være fare for eksplosjon hvis batteriet skiftes på feil måte.
Skift kun med samme eller tilsvarende type som er anbefalt av produsenten.
Kasser brukte batterier i henhold til produsentens instruksjoner.

Copyright © 2012, Juniper Networks, Inc. 69

AX411 Access Point Hardware Guide

Aviso Existe perigo de explosão se a bateria for substituída incorrectamente.

Substitua a bateria por uma bateria igual ou de um tipo equivalente
recomendado pelo fabricante. Destrua as baterias usadas conforme as
instruções do fabricante.

¡Atención! Existe peligro de explosión si la batería se reemplaza de manera

incorrecta. Reemplazar la batería exclusivamente con el mismo tipo o el
equivalente recomendado por el fabricante. Desechar las baterías gastadas
según las instrucciones del fabricante.

Varning! Explosionsfara vid felaktigt batteribyte. Ersätt endast batteriet med

samma batterityp som rekommenderas av tillverkaren eller motsvarande.
Följ tillverkarens anvisningar vid kassering av använda batterier.

Jewelry Removal Warning

WARNING: Before working on equipment that is connected to power lines,

remove jewelry, including rings, necklaces, and watches. Metal objects heat
up when connected to power and ground and can cause serious burns or
weld the metal object to the terminals.

Waarschuwing Alvorens aan apparatuur te werken die met elektrische

leidingen is verbonden, sieraden (inclusief ringen, kettingen en horloges)
verwijderen. Metalen voorwerpen worden warm wanneer ze met stroom en
aarde zijn verbonden, en kunnen ernstige brandwonden veroorzaken of het
metalen voorwerp aan de aansluitklemmen lassen.

Varoitus Ennen kuin työskentelet voimavirtajohtoihin kytkettyjen laitteiden

parissa, ota pois kaikki korut (sormukset, kaulakorut ja kellot mukaan lukien).
Metalliesineet kuumenevat, kun ne ovat yhteydessä sähkövirran ja maan
kanssa, ja ne voivat aiheuttaa vakavia palovammoja tai hitsata metalliesineet
kiinni liitäntänapoihin.

Attention Avant d'accéder à cet équipement connecté aux lignes électriques,

ôter tout bijou (anneaux, colliers et montres compris). Lorsqu'ils sont branchés
à l'alimentation et reliés à la terre, les objets métalliques chauffent, ce qui
peut provoquer des blessures graves ou souder l'objet métallique aux bornes.

Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind,
jeglichen Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen.
Metallgegenstände erhitzen sich, wenn sie an das Netz und die Erde
angeschlossen werden, und können schwere Verbrennungen verursachen
oder an die Anschlußklemmen angeschweißt werden.

Avvertenza Prima di intervenire su apparecchiature collegate alle linee di

alimentazione, togliersi qualsiasi monile (inclusi anelli, collane, braccialetti
ed orologi). Gli oggetti metallici si riscaldano quando sono collegati tra punti

70 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

di alimentazione e massa: possono causare ustioni gravi oppure il metallo

può saldarsi ai terminali.

Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før du

skal arbeide på utstyr som er koblet til kraftledninger. Metallgjenstander som
er koblet til kraftledninger og jord blir svært varme og kan forårsake alvorlige
brannskader eller smelte fast til polene.

Aviso Antes de trabalhar em equipamento que esteja ligado a linhas de

corrente, retire todas as jóias que estiver a usar (incluindo anéis, fios e
relógios). Os objectos metálicos aquecerão em contacto com a corrente e
em contacto com a ligação à terra, podendo causar queimaduras graves ou
ficarem soldados aos terminais.

¡Atención! Antes de operar sobre equipos conectados a líneas de

alimentación, quitarse las joyas (incluidos anillos, collares y relojes). Los
objetos de metal se calientan cuando se conectan a la alimentación y a tierra,
lo que puede ocasionar quemaduras graves o que los objetos metálicos
queden soldados a los bornes.

Varning! Tag av alla smycken (inklusive ringar, halsband och armbandsur)

innan du arbetar på utrustning som är kopplad till kraftledningar. Metallobjekt
hettas upp när de kopplas ihop med ström och jord och kan förorsaka
allvarliga brännskador; metallobjekt kan också sammansvetsas med
kontakterna.

Lightning Activity Warning

WARNING: Do not work on the system or connect or disconnect cables during

periods of lightning activity.

Waarschuwing Tijdens onweer dat gepaard gaat met bliksem, dient u niet
aan het systeem te werken of kabels aan te sluiten of te ontkoppelen.

Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota

kaapeleita ukkosilmalla.

Attention Ne pas travailler sur le système ni brancher ou débrancher les

câbles pendant un orage.

Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel an
bzw. trennen Sie keine ab, wenn es gewittert.

Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi

durante un temporale con fulmini.

Advarsel Utfør aldri arbeid på systemet, eller koble kabler til eller fra systemet
når det tordner eller lyner.

Copyright © 2012, Juniper Networks, Inc. 71

AX411 Access Point Hardware Guide

Aviso Não trabalhe no sistema ou ligue e desligue cabos durante períodos

de mau tempo (trovoada).

¡Atención! No operar el sistema ni conectar o desconectar cables durante el

transcurso de descargas eléctricas en la atmósfera.

Varning! Vid åska skall du aldrig utföra arbete på systemet eller ansluta eller
koppla loss kablar.

Operating Temperature Warning

WARNING: To prevent the access point from overheating, do not operate it

in an area that exceeds the maximum recommended ambient temperature
of 122°F (50°C). To prevent airflow restriction, allow at least 6 in. (15.2 cm)
of clearance around the ventilation openings.

Waarschuwing Om te voorkomen dat welke access point van de Juniper

Networks access point dan ook oververhit raakt, dient u deze niet te bedienen
op een plaats waar de maximale aanbevolen omgevingstemperatuur van
50°C wordt overschreden. Om te voorkomen dat de luchtstroom wordt
beperkt, dient er minstens 15,2 cm speling rond de ventilatie-openingen te
zijn.

Varoitus Ettei Juniper Networks access point-sarjan reititin ylikuumentuisi,

sitä ei saa käyttää tilassa, jonka lämpötila ylittää korkeimman suositellun
ympäristölämpötilan 50°C. Ettei ilmanvaihto estyisi, tuuletusaukkojen
ympärille on jätettävä ainakin 15,2 cm tilaa.

Attention Pour éviter toute surchauffe des routeurs de la gamme Juniper

Networks access point, ne l'utilisez pas dans une zone où la température
ambiante est supérieure à 50°C. Pour permettre un flot d'air constant,
dégagez un espace d'au moins 15,2 cm autour des ouvertures de ventilations.

Warnung Um einen access point der access point vor Überhitzung zu schützen,
darf dieser nicht in einer Gegend betrieben werden, in der die
Umgebungstemperatur das empfohlene Maximum von 50°C überschreitet.
Um Lüftungsverschluß zu verhindern, achten Sie darauf, daß mindestens 15,2
cm lichter Raum um die Lüftungsöffnungen herum frei bleibt.

Avvertenza Per evitare il surriscaldamento dei access point, non adoperateli

in un locale che ecceda la temperatura ambientale massima di 50°C. Per
evitare che la circolazione dell'aria sia impedita, lasciate uno spazio di almeno
15.2 cm di fronte alle aperture delle ventole.

Advarsel Unngå overoppheting av eventuelle rutere i Juniper Networks access

point Disse skal ikke brukes på steder der den anbefalte maksimale
omgivelsestemperaturen overstiger 50°C (122°F). Sørg for at klaringen rundt

72 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

lufteåpningene er minst 15,2 cm (6 tommer) for å forhindre nedsatt

luftsirkulasjon.

Aviso Para evitar o sobreaquecimento do encaminhador Juniper Networks

access point, não utilize este equipamento numa área que exceda a
temperatura máxima recomendada de 50°C. Para evitar a restrição à
circulação de ar, deixe pelo menos um espaço de 15,2 cm à volta das aberturas
de ventilação.

¡Atención! Para impedir que un encaminador de la serie Juniper Networks

access point se recaliente, no lo haga funcionar en un área en la que se supere
la temperatura ambiente máxima recomendada de 50°C. Para impedir la
restricción de la entrada de aire, deje un espacio mínimo de 15,2 cm alrededor
de las aperturas para ventilación.

Varning! Förhindra att en Juniper Networks access point överhettas genom

att inte använda den i ett område där den maximalt rekommenderade
omgivningstemperaturen på 50°C överskrids. Förhindra att luftcirkulationen
inskränks genom att se till att det finns fritt utrymme på minst 15,2 cm omkring
ventilationsöppningarna.

Product Disposal Warning

WARNING: Disposal of this product must be handled according to all national

laws and regulations.

Waarschuwing Dit produkt dient volgens alle landelijke wetten en

voorschriften te worden afgedankt.

Varoitus Tämän tuotteen lopullisesta hävittämisestä tulee huolehtia kaikkia

valtakunnallisia lakeja ja säännöksiä noudattaen.

Attention La mise au rebut définitive de ce produit doit être effectuée

conformément à toutes les lois et réglementations en vigueur.

Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriften

entsprechend entsorgt werden.

Avvertenza L'eliminazione finale di questo prodotto deve essere eseguita

osservando le normative italiane vigenti in materia

Advarsel Endelig disponering av dette produktet må skje i henhold til nasjonale

lover og forskrifter.

Aviso A descartagem final deste produto deverá ser efectuada de acordo

com os regulamentos e a legislação nacional.

¡Atención! El desecho final de este producto debe realizarse según todas las
leyes y regulaciones nacionales

Copyright © 2012, Juniper Networks, Inc. 73

AX411 Access Point Hardware Guide

Varning! Slutlig kassering av denna produkt bör skötas i enlighet med landets
alla lagar och föreskrifter.

Related • AX411 Access Point Definitions of Safety Warning Levels on page 61

Documentation
• AX411 Access Point General Safety Guidelines and Warnings on page 63

• AX411 Access Point Fire Suppression Procedures and Equipment on page 67

• AX411 Access Point Installation Instructions Warnings on page 68

• AX411 Access Point Electrical Safety Guidelines and Warnings on page 74

• AX411 Access Point WiFi Interoperability on page 75

AX411 Access Point Electrical Safety Guidelines and Warnings

• In Case of Electrical Accident on page 74

• General Electrical Safety Guidelines and Warnings on page 74

In Case of Electrical Accident

If an electrical accident results in an injury, take the following actions in this order:

1. Use caution. Be aware of potentially hazardous conditions that could cause further
injury.

2. Disconnect power from the access point.

3. If possible, send another person to get medical aid. Otherwise, assess the condition
of the victim, then call for help.

General Electrical Safety Guidelines and Warnings

• Install the access point in compliance with the following local, national, or international
electrical codes:

• United States—National Fire Protection Association (NFPA 70), United States

National Electrical Code

• Canada—Canadian Electrical Code, Part 1, CSA C22.1

• Other countries—International Electromechanical Commission (IEC) 60364, Part 1

through Part 7

• Evaluated to the TN power system

• Locate the emergency power-off switch for the room in which you are working so that
if an electrical accident occurs, you can quickly turn off the power.

• Do not work alone if potentially hazardous conditions exist anywhere in your workspace.

• Never assume that power is disconnected from a circuit. Always check the circuit before
starting to work.

74 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

• Carefully look for possible hazards in your work area, such as moist floors, ungrounded
power extension cords, and missing safety grounds.

• Operate the access point within marked electrical ratings and product usage
instructions.

• For the access point and peripheral equipment to function safely and correctly, use
the cables and connectors specified for the attached peripheral equipment, and make
certain they are in good condition.

Related • AX411 Access Point Definitions of Safety Warning Levels on page 61

Documentation
• AX411 Access Point General Safety Guidelines and Warnings on page 63

• AX411 Access Point Fire Suppression Procedures and Equipment on page 67

• AX411 Access Point Installation Instructions Warnings on page 68

• AX411 Access Point Maintenance and Operational Safety Guidelines and Warnings on
page 69

• AX411 Access Point WiFi Interoperability on page 75

AX411 Access Point WiFi Interoperability

The AX411 Access Point holds the WiFi Alliance interoperability certifications described
in this section.

Wi-Fi interoperability certification ID number: WFA7729

IEEE standards:

• IEEE 802.11a

• IEEE 802.11b

• IEEE 802.11g

• IEEE 802.11n draft 2.0

• IEEE 802.11d

• IEEE 802.11h

Security:

• WPA - Enterprise, Personal

• WPA2 - Enterprise, Personal

EAP types:

• EAP-TLS

• EAP-TTLS/MSCHAPv2

• PEAPv0/EAP-MSCHAPv2

Copyright © 2012, Juniper Networks, Inc. 75

AX411 Access Point Hardware Guide

• PEAPv1/EAP-GTC

• EAP-SIM

Multimedia:

• WMM

Related • AX411 Access Point Agency Approvals on page 76

Documentation
• AX411 Access Point Compliance Statements for EMC Requirements on page 77

• AX411 Access Point Compliance Statements for Environmental Requirements on

page 78

• AX411 Access Point Compliance Statements for Acoustic Noise on page 79

AX411 Access Point Agency Approvals

The access point complies with the following standards:

• Safety:

• CSA 60950-1 (2003) Safety of Information Technology Equipment

• UL 60950-1 (2003) Safety of Information Technology Equipment

• EN 60950-1 (2001) Safety of Information Technology Equipment

• IEC 60950-1 (2001) Safety of Information Technology Equipment (with country

deviations)

• EMC:

• EN 300 386 V1.3.3 (2005) Telecom Network Equipment - EMC requirements

• EMI:

• FCC Part 15 Class B (2007) USA Radiated Emissions

• EN 55022 Class B (2006) European Radiated Emissions

• VCCI Class B (2007) Japanese Radiated Emissions

76 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

• Immunity:

• EN 55024 +A1+A2 (1998) Information Technology Equipment Immunity

Characteristics

• EN-61000-3-2 (2006) Power Line Harmonics

• EN-61000-3-3 +A1 +A2 +A3 (1995) Power Line Voltage Fluctuations

• EN-61000-4-2 +A1 +A2 (1995) Electrostatic Discharge

• EN-61000-4-3 +A1+A2 (2002) Radiated Immunity

• EN-61000-4-4 (2004) Electrical Fast Transients

• EN-61000-4-5 (2006) Surge

• EN-61000-4-6 (2007) Immunity to Conducted Disturbances

• EN-61000-4-11 (2004) Voltage Dips and Sags

Related • AX411 Access Point WiFi Interoperability on page 75

Documentation
• AX411 Access Point Compliance Statements for EMC Requirements on page 77

• AX411 Access Point Compliance Statements for Environmental Requirements on

page 78

• AX411 Access Point Compliance Statements for Acoustic Noise on page 79

AX411 Access Point Compliance Statements for EMC Requirements

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Community

This is a Class B product.

Japan

The preceding translates as follows:

This is a Class B product based on the standard of the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this product is used near

Copyright © 2012, Juniper Networks, Inc. 77

AX411 Access Point Hardware Guide

a radio or television receiver in a domestic environment, it may cause radio interference.

Install and use the equipment according to the instruction manual.

United States

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Related • AX411 Access Point Agency Approvals on page 76

Documentation
• AX411 Access Point Compliance Statements for Environmental Requirements on
page 78

• AX411 Access Point Compliance Statements for Acoustic Noise on page 79

AX411 Access Point Compliance Statements for Environmental Requirements

This topic includes the compliance statement for the following environmental
requirement:

Lithium Battery

Batteries in this product are not based on mercury, lead, or cadmium substances. The
batteries used in this product are in compliance with EU Directives 91/157/EEC, 93/86/EEC,
and 98/101/EEC. The product documentation includes instructional information about
the proper method of reclamation and recycling.

Related • AX411 Access Point Agency Approvals on page 76

Documentation
• AX411 Access Point Compliance Statements for EMC Requirements on page 77

• AX411 Access Point Compliance Statements for Acoustic Noise on page 79

78 Copyright © 2012, Juniper Networks, Inc.

 Appendix A: Safety and Regulatory Compliance Information

AX411 Access Point Compliance Statements for Acoustic Noise

Maschinenlärminformations-Verordnung - 3. GPSGV, der höchste Schalldruckpegel

beträgt 70 dB(A) oder weniger gemäss EN ISO 7779.

Translation:

The maximum emitted sound pressure level is 70 dB(A) or less per EN ISO 7779.

Related • AX411 Access Point Agency Approvals on page 76

Documentation
• AX411 Access Point Compliance Statements for EMC Requirements on page 77

• AX411 Access Point Compliance Statements for Environmental Requirements on

page 78

Copyright © 2012, Juniper Networks, Inc. 79

AX411 Access Point Hardware Guide

80 Copyright © 2012, Juniper Networks, Inc.

APPENDIX B

AX411 Access Point Power Guidelines,

Requirements, and Specifications

This section includes the following topics:

• AX411 Access Point Site Electrical Wiring Guidelines on page 81

• AX411 Access Point Power Supply Specifications and Requirements on page 82

AX411 Access Point Site Electrical Wiring Guidelines

Table 18 on page 81 describes the factors you must consider while planning the electrical
wiring for the AX411 Access Point at your site.

CAUTION: It is particularly important to provide a properly grounded and

shielded environment and to use electrical surge-suppression devices.

Table 18: Site Electrical Wiring Guidelines for the AX411 Access Point
Site Wiring Factor Guideline

Signaling limitations To ensure that signaling functions optimally:

• Install wires correctly.

Improperly installed wires can emit radio interference.
• Do not exceed the recommended distances or pass wires
between buildings.
The potential for damage from lightning strikes increases if wires
exceed recommended distances or if wires pass between
buildings.
• Shield all conductors.
The electromagnetic pulse (EMP) caused by lightning can
damage unshielded conductors and destroy electronic devices.

Copyright © 2012, Juniper Networks, Inc. 81

AX411 Access Point Hardware Guide

Table 18: Site Electrical Wiring Guidelines for the AX411 Access
Point (continued)
Site Wiring Factor Guideline

Radio frequency To reduce or eliminate the emission of RFI from your site wiring:
interference (RFI)
• Use twisted-pair cable with a good distribution of grounding
conductors.
• Use a high-quality twisted-pair cable with one ground conductor
for each data signal when applicable, if you must exceed the
recommended distances.

Electromagnetic Provide a properly grounded and shielded environment and use

Compatibility (EMC) electrical surge-suppression devices.

Strong sources of electromagnetic interference (EMI) can cause

the following damage:

• Destroy the signal drivers and receivers in the device

• Conduct power surges over the lines into the equipment,
resulting in an electrical hazard

NOTE: If your site is susceptible to problems with EMC, particularly

from lightning or radio transmitters, you may want to seek expert
advice.

CAUTION: To comply with intrabuilding lightning/surge requirements, the

intrabuilding wiring must be shielded. The shielding for the wiring must be
grounded at both ends.

Related • AX411 Access Point Power Supply Specifications and Requirements on page 82
Documentation

AX411 Access Point Power Supply Specifications and Requirements

The AC power system electrical specifications for the AX411 Access Point are listed in
Table 19 on page 82.

Table 19: Power Supply Electrical Specifications for the AX411 Access
Point
Power Requirement Specification

AC input voltage 100 to 240 VAC

AC input line frequency 50 to 60 Hz

AC system current rating 0.65 A max

82 Copyright © 2012, Juniper Networks, Inc.

 Appendix B: AX411 Access Point Power Guidelines, Requirements, and Specifications

WARNING: The AC power cord for the access point is intended for use with
the device only and not for any other use.

Related • AX411 Access Point Site Electrical Wiring Guidelines on page 81

Documentation

Copyright © 2012, Juniper Networks, Inc. 83

AX411 Access Point Hardware Guide

84 Copyright © 2012, Juniper Networks, Inc.

APPENDIX C

AX411 Access Point Wireless LAN

Channels and Frequencies

This section includes the following topics:

• AX411 Access Point Country and Channel Support on page 85

• AX411 Access Point Channels and Frequency Support on page 97

AX411 Access Point Country and Channel Support

Table 20 on page 85 shows the 2.4 GHz and 5 GHz channels supported for each country
code. It also shows whether 802.11n and 40MHz channel width are supported.

Table 20: Country Codes and Wireless LAN Channels

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

AE United Arab World 1 2 3 4 5 6 7 8 9 10 11 None Y Y N

Emirates AX411-W 12 13

AG Antigua and World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

Barbuda AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

AN Netherlands World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
Antilles AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

AR Argentina World 1 2 3 4 5 6 7 8 9 10 11 52 56 60 64 149 153 157 161 Y Y Y

AX411-W 12 13 165

AS American World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
Samoa AX411-W 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

Copyright © 2012, Juniper Networks, Inc. 85

AX411 Access Point Hardware Guide

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

AT Austria ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

AU Australia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

AW Aruba World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

AZ Azerbaijan World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

BA Bosnia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

BB Barbados World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

BD Bangladesh World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 165 Y Y Y

AX411-W 12 13

BE Belgium ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

BG Bulgaria ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

BH Bahrain World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

BM Bermuda World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

BN Brunei World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

86 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

BO Bolivia World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

BR Brazil World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

BS Bahamas World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

BT Bhutan World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

BY Belarus World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

CA Canada FCC 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-US 100 104 108 112 116 132 136
140 149 153 157 161 165

CH Switzerland ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

CL Chile World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

CN China Telec 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 165 Y Y Y

12 13

CO Colombia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

CR Costa Rica World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

CU Cuba World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 N N N

AX411-W 12 13

Copyright © 2012, Juniper Networks, Inc. 87

AX411 Access Point Hardware Guide

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

CV Cape Verde World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

CY Cyprus ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

CZ Czech Republic ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-E 12 13 100 104 108 112 116 132 136
140

DE Germany ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

DK Denmark ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

DM Dominica World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

DO Dominican World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
Republic AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

EC Ecuador World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

EE Estonia ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y N N
AX411-E 12 13 100 104 108 112 116 132 136
140

EG Egypt World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

ES Spain ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y N N
AX411-E 12 13 100 104 108 112 116 132 136
140

88 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

FI Finland ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

FK Falkland World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
Islands AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

FM Federated World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
States of AX411-W 100 104 108 112 116 120 124
Micronesia 128 132 136 140 149 153 157
161 165

FR France ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

GB United ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y N N
Kingdom AX411-E 12 13 100 104 108 112 116 132 136
140

GF French Guiana World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

GG Guernsey World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

GI Gibralter World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

GP Guadeloupe World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

GR Greece ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

GT Guatemala World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

Copyright © 2012, Juniper Networks, Inc. 89

AX411 Access Point Hardware Guide

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

GU Guam World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

HK Hong Kong World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

HN Honduras World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 165 N N N

AX411-W 12 13

HR Croatia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

HT Haiti World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

HU Hungary ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

ID Indonesia World 1 2 3 4 5 6 7 8 9 10 11 None Y Y N

AX411-W 12 13

IE Ireland ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

IL Israel TELEC 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-IL 12 13

IM Isle of Man World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

IN India World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

IR Iran World None 149 153 157 161 N N N

AX411-W

90 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

IS Iceland ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

IT Italy ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

JE Jersey World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

JM Jamaica World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 165 Y Y Y

AX411-W 12 13

JO Jordan World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 Y Y Y
AX411-W 12 13

JP Japan TELEC 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y N Y
AX411-JP 12 13 14 100 104 108 112 116 120 124
128 132 136 140

KE Kenya World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 N N N
AX411-W 12 13

KI Kiribati World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

KR Korea Republic TELEC 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 N N N

AX411-KR 12 13

KW Kuwait World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

KY Cayman Islands World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

AX411-W 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

LA LAO People's World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

Democratic AX411-W 12 13 100 104 108 112 116 120 124
Republic 128 132 136 140

Copyright © 2012, Juniper Networks, Inc. 91

AX411 Access Point Hardware Guide

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

LB Lebanon World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

LI Liechtenstein ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

LK Sri Lanka World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

LS Lesotho World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

LT Lithuania ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

LU Luxembourg ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

LV Latvia ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y N N
AX411-E 12 13 100 104 108 112 116 132 136
140

MA Morocco World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 Y Y Y
AX411-W 12 13

MC Monaco ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-E 12 13

MK Macedonia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

MO Macao World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 N N N

AX411-W 12 13

92 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

MP Northern World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
Mariana Islands AX411-W 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

MQ Martinique World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

MR Mauritania World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

MT Malta ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

MU Mauritius World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

MV Maldives World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

MW Malawi World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

MX Mexico World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13

MY Malaysia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

NG Nigeria World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

NI Nicaragua World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

Copyright © 2012, Juniper Networks, Inc. 93

AX411 Access Point Hardware Guide

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

NL Netherlands ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

NO Norway ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

NZ New Zealand World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

OM Oman World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

PA Panama World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

PE Peru World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

PG Papua New World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

Guinea AX411-W 12 13 149 153 157 161 165

PH Philippines World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

PK Pakistan World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 165 Y Y Y

AX411-W 12 13

PL Poland ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

PM St. Pierre and World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

Miquelon AX411-W 12 13

94 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

PR Puerto Rico World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-W 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

PT Portugal ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

RE Reunion World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

RO Romania ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

RU Russia World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

SA Saudi Arabia ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-E 12 13 149 153 157 161

SE Sweden ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

SG Singapore TELEC 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-SG 12 13 149 153 157 161 165

SI Slovenia ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-E 12 13 100 104 108 112 116 132 136
140

SK Slovak ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y N N
Republic AX411-E 12 13 100 104 108 112 116 132 136
140

SV El Salvador World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 149 153 157 161 165

SY Syria World None 149 153 157 161 N N N

AX411-W

Copyright © 2012, Juniper Networks, Inc. 95

AX411 Access Point Hardware Guide

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

TH Thailand World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

TJ Tajikistan World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

TN Tunisia World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

TR Turkey World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 132 136
140

TT Trinidad & World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

Tobago AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

TW Taiwan TELEC 1 2 3 4 5 6 7 8 9 10 11 56 60 64 149 153 157 161 165 Y Y Y

AX411-TW

TZ Tanzania World 1 2 3 4 5 6 7 8 9 10 11 149 153 157 161 N N N

AX411-W 12 13

UA Ukraine ETSI 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-E 12 13

UM United States World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

(Minor Outlying AX411-W 100 104 108 112 116 120 124
Islands) 128 132 136 140 149 153 157
161 165

US United States FCC 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-US 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

UY Uruguay World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

96 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 20: Country Codes and Wireless LAN Channels (continued)

40 MHz
Channels Supported Supported

Radio Radio
2 1
Country Band Radio 2 Radio 1 802.11n (2.4 (5
Code Country Plan/SKU (2.4 GHz) (5 GHz) Support GHz) GHz)

UZ Uzbekistan World 1 2 3 4 5 6 7 8 9 10 11 None N N N

AX411-W 12 13

VA Holy See World 1 2 3 4 5 6 7 8 9 10 11 None N N N

(Vatican City AX411-W 12 13
State)

VE Venezuela World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

VG Virgin Islands World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

(British) AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

VI Virgin Islands World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N

(United States) AX411-W 100 104 108 112 116 120 124
128 132 136 140 149 153 157
161 165

VN Vietnam World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y
AX411-W 12 13 149 153 157 161 165

YT Mayotte World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

ZA South Africa ETSI 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 Y Y Y

AX411-E 12 13 100 104 108 112 116 120 124
128 132 136 140

ZM Zambia World 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 N N N
AX411-W 12 13 100 104 108 112 116 120 124
128 132 136 140

Related • AX411 Access Point Channels and Frequency Support on page 97

Documentation

AX411 Access Point Channels and Frequency Support

Table 21 on page 98 shows the 2.4 GHz channels and center frequencies supported by
the access point. Each channel is 22 MHz wide, and the channels are (with one exception)
spaced 5 MHz apart, so adjacent channels will overlap and interfere with each other. The
usual practice is to use non-overlapping channels such as 1, 6, and 11.

Copyright © 2012, Juniper Networks, Inc. 97

AX411 Access Point Hardware Guide

The exception to the 5 MHz spacing is channel 14, which is separated from channel 13 by
12 MHz. Channel 14 is used only in Japan.

Table 21: AX411 Access Point 2.4 GHz Channels and Frequencies
Channel Center Frequency (MHz)

1 2412

2 2417

3 2422

4 2427

5 2432

6 2437

7 2442

8 2447

9 2452

10 2457

11 2462

12 2467

13 2472

14 2484

Table 22 on page 98 shows the 5 GHz channels and center frequencies supported by the
access point. Each channel is either 20 MHz or 40 MHz wide, depending on mode. The
channels spacing varies between 5 and 45 MHz, so adjacent channels will often overlap
and interfere with each other. As with 2.4 GHz channels, the usual practice is to use only
non-overlapping channels.

Table 22: AX411 Access Point 5 GHz Channels and Frequencies

Channel Center Frequency (MHz)

36 5180

38 5190

40 5200

98 Copyright © 2012, Juniper Networks, Inc.

 Appendix C: AX411 Access Point Wireless LAN Channels and Frequencies

Table 22: AX411 Access Point 5 GHz Channels and Frequencies (continued)
Channel Center Frequency (MHz)

42 5210

44 5220

46 5230

48 5240

52 5260

56 5280

60 5300

64 5320

100 5500

104 5520

108 5540

112 5560

116 5580

120 5600

124 5620

128 5640

132 5660

136 5680

140 5700

149 5745

153 5765

157 5785

161 5805

165 5825

Copyright © 2012, Juniper Networks, Inc. 99

AX411 Access Point Hardware Guide

Table 22: AX411 Access Point 5 GHz Channels and Frequencies (continued)
Channel Center Frequency (MHz)

183 4915

184 4920

185 4925

187 4935

188 4940

189 4945

192 4960

196 4980

Related • AX411 Access Point Country and Channel Support on page 85

Documentation

100 Copyright © 2012, Juniper Networks, Inc.

APPENDIX D

AX411 Access Point Interface Cable

Specifications and Connector Pinouts

This section includes the following topics:

• Interface Cable and Wire Specifications for the AX411 Access Point on page 101
• RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 101
• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 102

Interface Cable and Wire Specifications for the AX411 Access Point

Table 23 on page 101 lists the specifications for the cables that connect to ports on the
AX411 Access Point.

Table 23: Cable and Wire Specifications for Ports and on the AX411 Access
Point
Device
Port Cable Specification Maximum Length Receptacle

Console port RS-232 (EIA-232) serial cable 6 ft (1.83 m) RJ-45

Ethernet port Category 5e or Category 6 cable or 328 ft (100 m) RJ-45

equivalent suitable for 1000Base-T
and PoE operation

Related • RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 101
Documentation
• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 102

RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port

The Ethernet port on the front panel is an autosensing 10/100/1000-Mbps Ethernet

RJ-45 receptacle that accepts an Ethernet cable for connecting the access point to the
SRX Series device that manages it.

Figure 13 on page 102 shows the RJ-45 cable connector.

Copyright © 2012, Juniper Networks, Inc. 101

AX411 Access Point Hardware Guide

Figure 13: Ethernet Cable Connector (RJ-45)

Table 24 on page 102 describes the RJ-45 connector pinouts for the ETHERNET port.

Table 24: RJ-45 Connector Pinouts for the Access Point Ethernet Port
Pin Signal

1 TX+

2 TX -

3 RX+

4 PoE V+

5 PoE V+

6 RX —

7 PoE V-

8 PoE V-

Related • Interface Cable and Wire Specifications for the AX411 Access Point on page 101
Documentation
• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 102

RJ-45 Connector Pinouts for the AX411 Access Point Console Port

The console port on the front panel is an RJ-45 receptacle that accepts an RJ-45 cable
for connecting the AX411 Access Point to the serial port on a laptop or desktop
management workstation for diagnostics or troubleshooting.

Figure 14 on page 102 shows the RJ-45 connector for the console port.

Figure 14: Console Cable Connector

Table 25 on page 103 describes the RJ-45 connector pinouts for the CONSOLE port.

102 Copyright © 2012, Juniper Networks, Inc.

 Appendix D: AX411 Access Point Interface Cable Specifications and Connector Pinouts

Table 25: RJ-45 Connector Pinouts for Access Point Console Port
Pin Signal Description

1 RTS Request to Send

2 DTR Data Terminal Ready

3 TXD Transmit Data

4 Ground Signal Ground

5 Ground Signal Ground

6 RXD Receive Data

7 DSR/DCD Data Set Ready

8 CTS Clear to Send

Related • Interface Cable and Wire Specifications for the AX411 Access Point on page 101
Documentation
• RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 101

Copyright © 2012, Juniper Networks, Inc. 103

AX411 Access Point Hardware Guide

104 Copyright © 2012, Juniper Networks, Inc.

APPENDIX E

AX411 Access Point Antenna

Specifications

This section contains specifications for the antennas supplied with the AX411 Access
Point.

• AX411 Access Point Antenna Specifications on page 106

Copyright © 2012, Juniper Networks, Inc. 105

AX411 Access Point Hardware Guide

AX411 Access Point Antenna Specifications

Figure 15 on page 106 and Table 26 on page 106 show the antenna gain by degree in vertical
orientation at 2.4 GHz.

Figure 15: Antenna Gain at 2.4 GHz, Vertical Orientation

g033109
Table 26: Antenna Gain at 2.4 GHz, Vertical Orientation
Average gain 0.58 dB

Maximum gain 2.35 dB at 360°

Minimum gain -1.43 dB at 135°

106 Copyright © 2012, Juniper Networks, Inc.

 Appendix E: AX411 Access Point Antenna Specifications

Figure 16 on page 107 and Table 27 on page 107 show the antenna gain by degree in
horizontal orientation at 2.4 GHz.

Figure 16: Antenna Gain at 2.4 GHz, Horizontal Orientation

g033111
Table 27: Antenna Gain at 2.4 GHz, Horizontal Orientation
Average gain -4.14 dB

Maximum gain 0.65 dB at 354°

Minimum gain -20.88 dB at 270°

Copyright © 2012, Juniper Networks, Inc. 107

AX411 Access Point Hardware Guide

Figure 17 on page 108 and Table 28 on page 108 show the antenna gain by degree in vertical
orientation at 5 GHz.

Figure 17: Antenna Gain at 5 GHz, Vertical Orientation

g033112
Table 28: Antenna Gain at 5 GHz, Vertical Orientation
Average gain 2.29 dB

Maximum gain 5.02 dB at 354°

Minimum gain -0.59 dB at 252°

108 Copyright © 2012, Juniper Networks, Inc.

 Appendix E: AX411 Access Point Antenna Specifications

Figure 18 on page 109 and Table 29 on page 109 show the antenna gain by degree in
horizontal orientation at 5 GHz.

Figure 18: Antenna Gain at 5 GHz, Horizontal Orientation

g033114
Table 29: Antenna Gain at 5 GHz, Horizontal Orientation
Average gain -2.83 dB

Maximum gain 4.95 dB at 174°

Minimum gain (dB) -37.51 dB at 60°

Copyright © 2012, Juniper Networks, Inc. 109

AX411 Access Point Hardware Guide

110 Copyright © 2012, Juniper Networks, Inc.

APPENDIX F

Contacting Customer Support and

Returning the AX411 Access Point
Hardware

This section describes how to contact Juniper Networks customer support, and how
return the AX411 Access Point or individual components to Juniper Networks for repair
or replacement. This section includes the following topics:

• Juniper Networks Technical Assistance Center on page 111

• Return Procedure for the AX411 Access Point on page 111
• Locating the AX411 Access Point Component Serial Number and Agency
Labels on page 112
• Contacting Customer Support to Obtain a Return Materials Authorization on page 113
• Packing the AX411 Access Point or Component for Shipment on page 114

Juniper Networks Technical Assistance Center

If you need assistance while troubleshooting an access point, open a support case using
the Case Manager link at http://www.juniper.net/support/, or call 1-888-314-JTAC (within
the United States) or 1-408-745-9500 (from outside the United States).

Related • Return Procedure for the AX411 Access Point on page 111
Documentation
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 112

• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 113

• Contacting Customer Support on page 113

• Packing the AX411 Access Point or Component for Shipment on page 114

Return Procedure for the AX411 Access Point

Follow the task list provided in Table 30 on page 112 to return an AX411 Access Point or
component to Juniper Networks for repair or replacement.

Copyright © 2012, Juniper Networks, Inc. 111

AX411 Access Point Hardware Guide

Table 30: Return Procedure for the AX411 Access Point or Component
Step Task For More Information

1 Determine the part number and serial “Locating the AX411 Access Point
number of the device or component. Component Serial Number and Agency
Labels” on page 112

2 Obtain a Return Materials Authorization “Contacting Customer Support” on

(RMA) number from JTAC. page 113

3 Pack the access point or component “Packing the AX411 Access Point or
for shipping. Component for Shipment” on page 114

NOTE: Do not return the device or any component to Juniper Networks unless
you have first obtained a Return Material Authorization (RMA) number. Juniper
Networks reserves the right to refuse shipments that do not have an RMA.
Refused shipments are returned to the customer via collect freight.

For more information about return and repair policies, see the customer support webpage
at http://www.juniper.net/support/guidelines.html.

For product problems or technical support issues, open a support case using the Case
Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).

Related • Juniper Networks Technical Assistance Center on page 111

Documentation
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 112

• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 113

• Contacting Customer Support on page 113

• Packing the AX411 Access Point or Component for Shipment on page 114

Locating the AX411 Access Point Component Serial Number and Agency Labels

The AX411 Access Point serial number and agency labels are located on the bottom of
the chassis.

Related • Juniper Networks Technical Assistance Center on page 111

Documentation
• Return Procedure for the AX411 Access Point on page 111

• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 113

• Contacting Customer Support on page 113

112 Copyright © 2012, Juniper Networks, Inc.

 Appendix F: Contacting Customer Support and Returning the AX411 Access Point Hardware

• Packing the AX411 Access Point or Component for Shipment on page 114

Contacting Customer Support to Obtain a Return Materials Authorization

This section includes the following topics:

• Information You Might Need to Supply to Juniper Networks Technical Assistance

Center on page 113
• Contacting Customer Support on page 113

Information You Might Need to Supply to Juniper Networks Technical Assistance Center
If you are returning an access point or a hardware component to Juniper Networks for
repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).

When requesting support from JTAC by telephone, be prepared to provide the following
information:

• Your existing case number, if you have one

• Details of the failure or problem

• Type of activity being performed on the access point when the problem occurred

• Configuration data displayed by one or more show commands

• Your name, organization name, telephone number, fax number, and shipping address

Related • Juniper Networks Technical Assistance Center on page 111

Documentation
• Return Procedure for the AX411 Access Point on page 111

• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 112

• Contacting Customer Support on page 113

• Packing the AX411 Access Point or Component for Shipment on page 114

Contacting Customer Support

Once you have located the serial numbers of the device or component, you can return
the device or component for repair or replacement. For this, you need to contact Juniper
Networks Technical Assistance Center (JTAC).

You can contact JTAC 24 hours a day, 7 days a week, using any of the following methods:

• On the Web: Using the Case Manager link at http://www.juniper.net/support/

• By telephone:

• From the US and Canada: 1-888-314-JTAC

• From all other locations: 1-408-745-9500

Copyright © 2012, Juniper Networks, Inc. 113

AX411 Access Point Hardware Guide

NOTE: If contacting JTAC by telephone, enter your 11-digit case number

followed by the pound (#) key if this is an existing case, or press the star
(*) key to be routed to the next available support engineer.

Related • Juniper Networks Technical Assistance Center on page 111

Documentation
• Return Procedure for the AX411 Access Point on page 111

• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 112

• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 113

• Packing the AX411 Access Point or Component for Shipment on page 114

Packing the AX411 Access Point or Component for Shipment

This topic includes the following sections:

• Packing the AX411 Access Point on page 114

• Packing the Components for Shipment on page 115

Packing the AX411 Access Point

To pack the AX411 Access Point for shipment:

1. Retrieve the shipping carton and packing materials in which the device was originally
shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.

2. Disconnect power from the device.

3. Remove the cables that connect to all external devices.

4. If the device is installed on a wall or rack, have one person support the weight of the
device while another person unscrews and removes the mounting screws.

5. Place the device in the shipping carton.

6. Cover the device with an ESD bag, and place the packing foam on top of and around
the device.

7. Replace the accessory box on top of the packing foam.

8. Securely tape the box closed.

9. Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.

114 Copyright © 2012, Juniper Networks, Inc.

 Appendix F: Contacting Customer Support and Returning the AX411 Access Point Hardware

Packing the Components for Shipment

Follow these guidelines for packing and shipping individual components of the access
point:

• When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.

• Use the original shipping materials if they are available.

• Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.

Copyright © 2012, Juniper Networks, Inc. 115

AX411 Access Point Hardware Guide

116 Copyright © 2012, Juniper Networks, Inc.

PART 5

Index
• Index on page 119

Copyright © 2012, Juniper Networks, Inc. 117

AX411 Access Point Hardware Guide

118 Copyright © 2012, Juniper Networks, Inc.

 curly braces, in configuration statements.......................xi

E
electricity
safety warnings...............................................................74
Index electromagnetic compatibility...........................................81
EMC (EMI)
standards..........................................................................76
encapsulation.............................................................................11
Symbols
environmental specifications...............................................6
#, comments in configuration statements.....................xi
Ethernet port
( ), in syntax descriptions.......................................................xi
cable specifications.....................................................101
< >, in syntax descriptions......................................................x
RJ-45 connector pinouts...........................................102
[ ], in configuration statements...........................................xi
{ }, in configuration statements..........................................xi
| (pipe), in syntax descriptions............................................xi
F
fire safety specifications.......................................................67
font conventions........................................................................x
A
access point
return procedure ............................................................111
G
guidelines
site preparation................................................................15
electrical............................................................................74
software features.............................................................11
electrical wiring................................................................81
agency approvals....................................................................76
alarms
I
relay contacts.................................................................101
immunity standards...............................................................76
wire specifications........................................................101
installation site
altitude, acceptable range.....................................................6
electrical wiring guidelines..........................................81
approvals, agency...................................................................76
interface cable
specifications..................................................................101
B
Internet Protocols.....................................................................11
braces, in configuration statements..................................xi
brackets
J
angle, in syntax descriptions.........................................x
JTAC.............................................................................................113
square, in configuration statements.........................xi
information required.....................................................113
requesting support........................................................113
C
Juniper Technical Assistance Center See JTAC
chassis cluster............................................................................11
checklist
N
site preparation................................................................15
NEBS standards......................................................................76
comments, in configuration statements.........................xi
notice icons.................................................................................ix
compliance
general standards..........................................................76
P
component
parentheses, in syntax descriptions..................................xi
return procedure ............................................................111
pinouts
console port
RJ-45.........................................................................101, 102
cable specifications.....................................................101
power system
RJ-45 connector pinouts...........................................103
requirements...................................................................82
conventions
specifications .................................................................82
notice icons........................................................................ix
text and syntax...................................................................x

Copyright © 2012, Juniper Networks, Inc. 119

AX411 Access Point Hardware Guide

R
radio frequency interference...............................................81
return
access point......................................................................111
component.......................................................................111
RJ-45 pinouts
console port...................................................................102
Ethernet port...................................................................101
routing information..................................................................11
RS-232 (EIA-232) .................................................................101

S
safety guidelines
general...............................................................................63
installation.......................................................................68
safety standards......................................................................76
safety warning levels
definition............................................................................61
safety warnings
general...............................................................................63
installation.......................................................................68
security..........................................................................................11
signaling limitations................................................................81
site
environmental specifications......................................6
specifications
cable...................................................................................101
environmental...................................................................6
fire safety...........................................................................67
standards compliance..........................................................76
support, requesting from JTAC..........................................113
switching......................................................................................11
syntax conventions...................................................................x

T
temperature, acceptable range...........................................6
temperature, nonoperating range.......................................6
thermal output...........................................................................6

W
warnings
electrical............................................................................74
wire specifications.................................................................101

120 Copyright © 2012, Juniper Networks, Inc.