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Customer Service Resume: Rylee Durham

Rylee Durham has experience in customer service and a passion for providing excellent service. She graduated from Arizona State University with a B.A. in English and has worked as a shift supervisor at Starbucks since 2017, where she manages employees and ensures high customer satisfaction. Durham is dedicated, creative, and enthusiastic about cultivating a strong team environment.

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47 views2 pages

Customer Service Resume: Rylee Durham

Rylee Durham has experience in customer service and a passion for providing excellent service. She graduated from Arizona State University with a B.A. in English and has worked as a shift supervisor at Starbucks since 2017, where she manages employees and ensures high customer satisfaction. Durham is dedicated, creative, and enthusiastic about cultivating a strong team environment.

Uploaded by

api-532878893
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Rylee Durham

Contact Profile
[Address] Experience in customer service, with a strong and passionate drive to
[City, ST ZIP Code] provide the best service each time. Able to execute and maintain
(xxx)-xxx-xxxx multiple tasks at a time, while staying on schedule and meeting
myemail@gmail.com deadlines. Dedicated and creative, with an enthusiastic passion for
cultivating a strong and positive team environment.

Relevant Course Work Education


English Arizona State University • Tempe, AZ
Communication B.A. English May 2021
Computer Literacy  The College of Liberal Arts
and Science Deans List Spring
2020

Key Skills Experience


Effective communication Starbucks Coffee Company • Shift Supervisor
Critical Reading and Writing June 2017 – Present
Proficient in Microsoft software  Promoted from barista June 2017
and Products  Manage as many as five employees at a time, delegating work
Organized and effective time and roles based off customer needs
mangament
Fast learner  Run store operations while keeping customer satisfaction in
Creative mind
 Support employees by having open communication, creating a
welcoming team environment
 Answer any customers questions and concerns
Starbucks Coffee Company • Barista
December 2016 – June 2017
Hobbies  Craft quality beverages in routine, ensuring the customers
Reading experience is consistent and positive
Journaling  Follow direction from management team, making sure to stay
Writing in assigned roles and routines for fast service
Crafting  Create a welcoming and clean environment for customers
Evergreen Ford and Lincoln • Receptionist
November 2014 – January 2017
 Handle high volume incoming customer phone calls, directing
them as needed
 Welcome customers when entering, assisting them with their
questions
 Provide excellent and attentive customer service

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