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Solution Exhibit 12

The strategy map for Pineway outlines key objectives for 2017, including developing process skills to improve manufacturing processes. This directly ties to improving productivity to reduce costs, improve quality, and deliver on time, which all increase customer satisfaction. Additional objectives of improving productivity and quality give Pineway a competitive advantage. The overlap between objectives that strongly tie to others and those that are distinctive indicates Pineway has a good ability to implement its strategy successfully.

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Elliot Richard
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201 views1 page

Solution Exhibit 12

The strategy map for Pineway outlines key objectives for 2017, including developing process skills to improve manufacturing processes. This directly ties to improving productivity to reduce costs, improve quality, and deliver on time, which all increase customer satisfaction. Additional objectives of improving productivity and quality give Pineway a competitive advantage. The overlap between objectives that strongly tie to others and those that are distinctive indicates Pineway has a good ability to implement its strategy successfully.

Uploaded by

Elliot Richard
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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. Solution Exhibit 12-19B presents the strategy map for Pineway for 2017.

SOLUTION EXHIBIT 12-19B


Strategy Map for Pineway for 2017

The strategy map indicates that developing process skill is an important objective because it has
a strong tie to improving manufacturing processes that is a trigger point that has strong ties to
improving productivity to reduce costs, improving quality, and delivering on-time, all of which
are necessary to increase customer satisfaction (a focal point). Improving productivity and
quality are distinctive objectives that give Pineway competitive advantage. The overlap between
strong ties and distinctive objectives means that Pineway has a very good ability to successfully
implement its strategy.

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