Mba Exam
Mba Exam
1.1 Abstract
1.2 Introduction
2.1 Vision
2.2 Mission
1.2 Introduction
Digital transformation has become the top priority of higher education institutions as well as
many other organizations today. Digitalization has become inevitable for higher education
institutions to meet many challenges caused by the rapid and various transformations in its
environment especially after the COVID-19 Pandemic. Digital transformation in higher
education, in fact, does not merely refer to a technological transformation. Digital
transformation aims to broaden this narrow sense, to determine the stakeholder needs and
behaviors in advance, and to provide education, research, and social services in line with the
demands of the users/beneficiaries who take advantage of the services in a changing competitive
environment. This means total digitalization, such as digitalization of core services, academics
and students with advanced digital capabilities, and decision support systems that can adapt to
changing circumstances. Digital transformation in higher education varies with the
components such as the Internet, mobile networks and smartphones, the Internet of Things, Big
Data, new cloud services, smart accessories/garments, fast and high capacity connections,
social media networks and artificial intelligence. The main purpose of digital transformation in
higher education is to redesign educational services and to redevelop the operational processes
of higher education to make a huge progress to take a good ranking in the global education as per
Egypt Vision 2030.
1.3 Ministry of Higher Education and Scientific Research
1.3.1 About the Ministry
Ministry of higher education was established in 1961 according to the republican decree no.
1665/1961. It is situated in Sefarat district, Madinet Nasr. The ministry aims to disseminate post-
secondary education of all types and levels, to promote teaching staff capacities, explore and
propose educational policies, and set their implementation plans and programs.
It is noteworthy that the Ministry of Higher Education, since its inception, has been headed by
thirty one ministers
Education
Culture’s Affairs and Missions Sector
Minister’s Office
Development and Services Sector
2.1 Vision
Using Digital transformation to enhance quality of Higher Education institutions that
would lead to providing society with a graduate with skills compatible with international
standards.
2.2 Mission
The ultimate goal of higher education is to produce graduates who will be effective leaders
in their chosen professions, valued members of their communities with international
standards,
This will be done through building efficient scale facilities, firmly controlling overhead costs,
and monitoring costs to build the standardized products that offer acceptable features to the
higher educational organization.
In the same time differentiation strategy will be for introducing the digitalization of the higher
education system.
3.External Environment Assessment
We will evaluate here the remote environment factors that are beyond and usually irrespective of
the educational operating operation situation, and beyond our control but must be put into
consideration.
Political Factors
The current political situation in Egypt is divided now between stability and strength in the
government, good relations with many developed countries, and outside risks due to the conflicts
in Libya and the water problem in Ethiopia.
Economic Factors
According to the World Bank, Egypt has implemented an economic reform program to stabilize
the economy and address macroeconomic imbalances through the liberalization of the exchange
rate, fiscal consolidation, and energy sector reforms. These measures have helped stimulate
growth, generate a solid primary budget surplus, reduce the debt-to-GDP ratio, and replenish
foreign reserves. Real Gross Domestic Product (GDP) growth increased in Egypt to 5.6% in
fiscal year 2019 (ending June 30, 2019), compared to 4.6% in the previous three years. The CBE
cut policy rates successively, following a strong moderation in inflation, which dropped to an
average of 5.8%, compared to 14. % during the first half of fiscal year 2019, supported by
favorable base effects and contained food inflation
Social Factors
A big issue Socially is the travelling of the good calibers in Egypt abroad seeking new
opportunities due to the low wages offered here. Another factor that will support the digital
transformation is the way the people will deal with it after COVID-19 pandemic, as it proved to
be very important and efficient, which might break the traditions existing.
Technological Factors
Technology in Egypt took good steps in the past years, especially in the telecommunications
sector. Adding that a good step from the minister of education to digitalize some parts and
introducing the use of tablets in schools. But we are still facing many issues in the IT
infrastructure and internet service providers.
Environmental Factors
Environmentally, there is no significant factors that can affect the project, especially we don’t
have any violent atmospheric changes. The only factor is the water shortage that could appear
due to the built dame in Ethiopia. .
Legal Factors
The Egyptian legal system, being considered as a civil law system, is based upon a well-
established system of codified laws. Egypt’s supreme law is its written constitution. With
respect to transactions between natural persons or legal entities, the most important legislation is
the Egyptian Civil Code of 1948 (the “ECC”) which remains the main source of legal rules
applicable to contracts. Much of the ECC is based upon the French Civil Code and, to a lesser
extent, upon various other European codes and upon Islamic (Shariah) law (especially in the
context of personal status).The problems we might face is the weak copyrights laws, and weak
data protection laws which can have a big impact on the digital transformation
Description Factors
The aim of this analysis is to identify industry attractiveness to predict industry profitability
Rivalry : Doesn’t have impact here as there is no competition from any other education
institutes regarding digital transformation
Bargaining power of buyers : We will consider students and parents the buyers, and they
will not have a big impact
Bargaining power of suppliers: We will consider them as the IT companies and the
qualified professors and they will have a big impact on the digital transformation
New Entrants : We will consider them as the new private Universities that will enter
using the digital transformation , and they have minimum impact due to the nonexistence
of competition
Substitutes: New Universities and will have also minimum impact due to the
nonexistence of competition
Description Factor(Comment) Priority O/T
9 O
Weighted
Opportunities Weight Rate Score
1 Good relations with many Developed countries 0.08 5 0.4
2 Good economic development 0.08 4 0.32
3 Decreasing inflation rate 0.08 4 0.32
Encouraging SMEs industries by giving
4 manageable loans 0.05 3 0.15
People attitude towards digital transformation
5 will enhance after COVID-19 0.06 4 0.24
Technology is already introduced to secondary
6 stage through tablets 0.06 4 0.24
Students and parents that will enroll in the
7 institutes 0.03 3 0.09
Sum 0.44 1.76
Weighted
Threats Weight Rate Score
Instability in Libya and shaken relations with
1 Ethiopia 0.09 1 0.09
2 Low wages and salary levels 0.08 2 0.16
Good calibers travelling abroad for better
3 opportunities 0.07 4 0.28
Customs and norms leading to resistance to any
4 change 0.06 2 0.12
5 Low quality technological infrastructure 0.08 3 0.24
6 Low quality internet service providers 0.08 3 0.24
Small number of IT companies will make
7 pressure on our project 0.05 2 0.1
Small number of qualified professors will
8 make it hard to hire good staff 0.05 4 0.2
Sum 0.56 1.43
Total 3.19
Comments
The factors that will represent the opportunities with highest impact will be our good
relations with the developed countries, the good economic development, and the
decreasing inflation rate.
The factors that will represent the threats with highest impact will be the good calibers
travelling abroad, low technological infrastructure, and the low quality internet service
providers.
4.Internal Environment Assessment
Each organization has strengths and weaknesses depending on how its function is being
managed. The joint performance of these functions will have a direct bearing on the performance
in terms of generated outputs.
Comments
After evaluating all the factors, the highlighted ones were chosen to be the most ones with
impact on the project whether they are strengths or weaknesses
Another important factor is the funds the ministry is receiving from USAID which is around
250M EGP and being invested in the following activities (CENTERS OF EXCELLENCE,
UNIVERSITY CENTERS FOR CAREER DEVELOPMENT, U.S.-EGYPT SCIENCE AND
TECHNOLOGY JOINT FUND and U.S.-EGYPT HIGHER EDUCATION INITIATIVE).
Comments:
The factors that will represent the strengths with high impact are the fixed assets representing the
universities base , the geographical coverage and the human resources
The weaknesses factors with high impact are the IT quality, effective training and teacher skills.
5.Strategic Factors Analysis
Weighted
Opportunities Weight Rate Score
Good relations with many Developed
1 countries 0.08 3 0.24
2 Good economic development 0.08 4 0.32
3 Decreasing inflation rate 0.07 3 0.21
Threats
Good calibers travelling abroad for better
4 opportunities 0.08 4 0.32
5 Low quality technological infrastructure 0.1 2 0.2
6 Low quality internet service providers 0.08 3 0.24
Strengths
7 Fixed ASSETS 0.08 4 0.32
8 Geographical coverage 0.06 4 0.24
9 Human Resources 0.07 5 0.35
Weaknesses
10 IT quality 0.1 2 0.2
11 Effective Training 0.11 4 0.44
12 Employee skills 0.09 3 0.27
Total 3.35
Good relations with many Growth strategy by Product Using good relations with developed
Developed countries development through introducing the countries to make a joint venture to
digital transformation to the existing get over the bad IT quality and to
Good economic geographic coverage of educational train the employees to be more
development institutes skilled
By using the internal strengths and the external opportunities, the best strategy to use is the
product penetration through introducing the digital transformation to the existing geographic
coverage of educational institutes
The second strategy to use by taking advantage of the opportunities to deflect the weaknesses is
the Joint venture with one of the foreign educational institutes to overcome the low IT quality
and to make training programs for the teachers abroad.
The third strategy is utilize the internal strengths to deflect the threats by using the strategic
alliance with the ministry of communications to overcome the low quality IT infrastructure
5.3 QSPM Analysis
After evaluating the QSPM, we concluded that the best strategy to use is the expansion
strategy through product development by introducing the digital transformation
We will use also in the same time the strategic alliance with the ministry of communications
to give more priority to enhance the infrastructure, and to take advantage by enhancing
the employees training benefits.
We extracted the strategic objectives of the higher education in Egypt from Egypt Vision 2030
6.Control And Evaluation Mechanisms
We will take each strategic objective and cut it into smaller objectives with time plan and action
plans
Time frame
Strategic Objective 1 Target KPI 1 2 3 4 5 6 7 8 9 10
To reach
Digitalizing all higher % of
100% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
education sector in Egypt Digitalization
Digitalized
Time Frame
Strategic
Objectives Target KPI 1 2 3 4 5 6 7 8 9 10
Map
Training of
100 % of stuff Percentage
existing staff
trained in the of trained 20% 40% 60% 80% 100% 100% 100% 100% 100% 100%
for the use of
next 5 years staff
digitalization
HR
Percentage
Recruitment
To recruit all the of newly
and selection 30% 60% 90% 100% 100% 100% 100% 100% 100% 100%
needed new staff recruited
system
staff
Internal
policies and
Defined and % of
control 20% 60% 80% 100% 100% 100% 100% 100% 100% 100%
executed execution
defining and
implementing
To fully
Cyber data
secure the % of
Legal protection laws 20% 40% 60% 80% 100%
digitalization execution
introduced
legally
Granting the
sufficient Securing the Secured
Financial needed funds funds/total
Finance 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
resources and through the project
managing project budget
expenses
To be fully
Internal IT
technologically % of
Business Infrastructure 25% 50% 75% 100% 100% 100% 100% 100% 100% 100%
Developed completion
Process development
within 4 years
Time Frame
Ministry 100%
Actual/
HR Organizational restructuring 20% 40% 60% 80% 100% 100% 100% 100% 100% 100%
Target
restructuring In 5 years
To jump from
35% to 70%
Internal Usage of the
of total Actual/
Business geographical 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
enrollment in Target
Process coverage
higher
education
To fully
update the
Updating
admission
Administration admission 100% 30% 60% 100% 100% 100% 100% 100% 100% 100% 100%
system across
system
all
universities
To optimize
expenses to
reach 50%
Finance Cost savings 50% 10% 20% 30% 40% 50%
cost savings
in the coming
5 years
to reach
Stakeholders satisfaction to Satisfaction
NPS 4 4 5 5 6 6 7 8 8 10
satisfaction all stakeholder 100%
and customer
Internal Optimizing
To enhance
business links between 80% 20% 40% 60% 80%
by 80%
process business areas
Using
marketing To reach 35%
campaigns to increase in
encourage students Actual/
Marketing 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
more students enrollment in Target
to enroll in higher
higher education
education
We will use the 4 basic strategic controls types to achieve all the mentioned above objectives
HR
All existing staff should experience many kinds of trainings according to their specialization in
the next 5 years focusing on coping with change and importance of digitalization, by the help of
well-known training academies. In the same time recruitment for skillful staff should be ongoing
based on the new needed qualifications needed for the change. Also importantly internal policies
should be implemented to secure the new digitalization process
Legal
Digital transformation is changing the way legal advice is delivered, so we should be prepared
for protecting legally all the following important fields the soonest (Big data, cloud computing,
E-payment,….etc.).
Finance
To start such a huge project, funds should be prepared from the beginning, and we will be
depending on the bigger budget projected for the higher institution, a loan from the world bank,
and the foreign funds we will be securing from some of the developed countries through our
good relations. Also, it is important to reduce the costs by 50% in the first 5 years to be able
spend on the project continuity.
There should be a complete development for the IT infrastructure to be able to cope with the big
digital transformation as well as enhancing the links between all the business areas to facilitate
communication to achieve the best results
Administration
It is Important also to update the admission system to be fully automated within 3 years to cope
with the digital transformation.
Stakeholders Satisfaction
We will be monitoring all the stakeholders satisfaction and feedback using NPS to check
periodically the quality of the project. The target is to reach 8 as an average quality factor
Marketing
We will be focusing on attracting students that had the intention not to continue their higher
education due to various reasons.
Procurement
The target is to enhance significantly the buying operations procedures to reach highest quality
with minimum costs
7.Internal policies and procedures to implement the chosen strategies
Internal control policies and procedures are checks that help protect the organization from
internal threats, such as corruption and mismanagement of finances by employees, suppliers or
customers.
We focused on policies related to the digitalization transformation due to the criticality and
vulnerability of cloud data to be hacked and stolen
Data files contain confidential and sensitive data. An internet policy that prohibits workers from
using the internet for personal use or social networking will protect computer networks from mal
ware and unauthorized access.
External Audits
External audit policies and procedures are enforced to prevent mismanagement of staff or issues
with efficiency. External audits detect concerns to boost efficiency before they cause damage or
draw media attention.
Safety programs designed to follow the guidelines of the Health and Safety Administration act
as the policies and procedures for internal security control. Criminal background checks,
alcohol screening and credit checks during pre-employment help ensure a healthy working
atmosphere. Employee identification policies and procedures use employee badges ,time clocks
and recognition systems to secure organization buildings, systems and properties.
Levels of Approval
Various levels of contract approval, disciplinary actions and terminations make each individual
accountable for serious decisions. Each approved individual has the ability to challenge an
action and stop the operation, thus reducing errors and corporate responsibility..
Control environment
Risk assessment
The organization’s risk profile will vary every year. we need to be fully aware of how their
operations, reporting mechanisms and targets for compliance change. There is no question that
emerging cyber and digital threats can focus on the current processes and priorities that need to
be addressed.
Control activities
As the risks expand, new manageable procedures have to be created. Such procedure then have
to be converted to inspection activities. Control activities for managing cyber risks have to take
into account the unique aspects and constraints of each technology.
As more cyber threats are monitored, so as well increases the amount of information that needs
to be produced and published. Identifying that the information is vital to the internal control
mechanism and ensuring that the said information remains of the highest quality is important.
Knowledge itself would be worthless , unless it can efficiently transmitted.
Monitoring activities
Monitoring is what measures the efficiency of the control policies, procedures, activities and
communication channels in place. The process of choosing a suitable evaluation procedure
should be adjusted to ensure that the control mechanism is doing its job. Deviations must be
identified and transmitted to the appropriate participants. Finally, corrective action must be taken
and enhancements prepared to the process in a sensible way.
References
http://portal.mohesr.gov.eg/en-us/Pages/default.aspx
https://fanack.com/egypt/governance-and-politics-of-
egypt/?gclid=EAIaIQobChMI5rXzyeHr6gIVF57VCh1fCgLjEAAYASAAEgIb2vD_BwE
https://www.worldbank.org/en/country/egypt/overview
http://www.mcit.gov.eg/
https://www.investinegypt.gov.eg/English/Pages/default.aspx
https://egyptjustice.com/egypt-law-an-overview
https://www.cbe.org.eg/en/Pages/default.aspx
https://www.usaid.gov/egypt/higher-education
https://cabinet.gov.eg/e371_8e49/GovernmentStrategy/pages/egypt%E2%80%99svision2030.asp
x
https://smallbusiness.chron.com/internal-controls-policy-procedures-44667.html
https://www.egypttoday.com/Article/3/73937/Higher-education%E2%80%99s-budget-increases-
LE-7B-during-current-year
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