ROBERT SMITH
IT Manager/Network Administrator
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IT Manager/Network Administrator with experience in the Banking, Financial Services,
Health Care and Logistics field. Strong management skills, able to interface with all
levels of technical and business resources. Managing enterprise on premises and
cloud-based resiliency and recoverability validation. Extensive experience with
technical analysis of third-party vendors and testing validation. Certified Business
Continuity Professional; CBCP certification from DRI International.
EXPERIENCE
IT Manager/Network Administrator
ABC Corporation - 2007 – PRESENT
Leading diverse business and technical teams in delivering high
quality, on-time on projects ranging from data center consolidation,
business process re-engineering, on-premises, cloud disaster
recovery/resiliency exercises and 3rd party disaster
recovery/resiliency testing.
Managing third party testing for enterprise IT spanning 12 lines of
business.
Successfully completed the 2016 IT technology line of business
emergency notification test which had a scope of over 7500 IT
associates.
Uncovered a pre-test data issue within mir3 which lead me to receive
an it leadership award.
Implemented program governance which included testing metrics,
reporting dashboards, testing standards, governance, and overall
structure.
Reporting and calculating key risk indicators, program maturity level,
achieved 95% overall scorecard program assessment.
Led the first successful business continuity workspace recovery tests
for information technology.
Junior IT Manager
ABC Corporation - JANUARY 2004 – NOVEMBER 2007
Developed long-term strategies and capacity planning for meeting
future hardware and corporate technology needs.
Exercised considerable independent judgment to help analyze,
develop, and recommend plans and solutions to operational,
management, business process, or organization-wide
telecommunications and Data Center operations services including
hardware and software activities and associated problems, and
utilizes effective leadership skills to implement such plans and
recommendations.
Assisted in the review and recommend purchases of hardware,
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software and technology-related services.
Conducted research on, and made recommendations for, hardware
products in support of procurement and development efforts.
Responsible for the management and administration of end-user
training needs for appropriate software applications
Assisted in project management with new system implementations.
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EDUCATION
Bachelor Of Science - 2003 (Neumann University - Aston, PA)Electronic
Engineering Technology - (RETS Electronics School)Master in IT
Management - (Industrial Management Institute - Tehran)
SKILLS
Windows 7, Windows XP, Windows Vista, Windows 8, Windows 10, Windows Server
2003, Firewalls, Switches, VOIP, ADP, Windows Server 2008, Windows, Windows
Server, Security
