UPS Freight
Cargo Claims Department
P.O. Box 1216
Richmond, VA 23218-1216
Fax: 866-580-1944
                                              CARGO LOSS & DAMAGE CLAIM
Claimant Name (Payable to):                    Claimant Reference Number:          Date Prepared:
Mailing Address:                               UPS Freight Pro Number:             Claim Type:
                                                                                       ___ Shortage        ___ Damage
City, State, Zip:                              Contact Name:                       Contact E-mail Address:
Remit to address (if different than above):                                        Contact Phone Number:
            CLAIM IS MADE WITH UPS FREIGHT ON THE FOLLOWING DESCRIBED SHIPMENT
Consignee                                                      City, State & Zip
Shipper                                                        City, State & Zip
               DETAILED STATEMENT SHOWING HOW AMOUNT OF CLAIM IS DETERMINED
                                                                             Weight Per          Price
 Quantity                         Description/Part #                           Item             Per Item     Extended Total
                                                                                                                        0.00
                                                                                            $                $
                                                                                                                        0.00
                                                                                            $                $
                                                                                                                        0.00
                                                                                            $                $
                                                                                                                        0.00
                                                                                            $                $
                                                                                                                        0.00
                                                                                            $                $
                                                                                                                        0.00
                                                                                            $                $
                                                                                                                        0.00
                                                                               Total Claimed Amount:         $
DOCUMENTS REQUIRED IN SUPPORT OF YOUR CLAIM
   Original invoice or certified copy showing prices
   Repair bill or certified copy (if repaired) showing material used & labor rate per hour
   Additional documents (photos, statements, etc.) Do not fax pictures – please send separately referencing pro number
   Weight of item(s) claimed
NOTE:
To expedite the handling of your claim, please include the above mentioned documents as your claim WILL NOT BE
PROCESSED until properly supported. Retain all damaged goods until the claim is concluded.
If your claim is in regards to a package that begins with a 1Z tracking number, you cannot use this form. Please visit
ups.com or call 1-800 Pick-UPS for information regarding your small package claim.
All claims must be filed no more than 9 months from date of delivery. Shortage claims must b filed within 9 months
from the date on the Bill of Lading. CLAIMS FILED AFTER THIS PERIOD WILL NOT BE ACCEPTED
OTC-18 version 01-30-17