HR Planning:
“Vivo aims on providing quality products and superior services.” Vivo Company anticipates
demand and supply of employees according to the movement of employees in and out of the
organization and aligning/deployment of them with demand and supply of solutions
(products/services). The HR planning is mainly aimed towards the planning and management of
workforce including their growth and providing them a healthy and competitive working
environment.
“Vivo’s mission is to create and maintain a harmonious respectful work environment and
providing equal cooperative platform to employees with mutual benefits.”
This involves selecting employees for planning of HR, training them to align with the objectives,
orientation, induction and evaluation including promotions. Whenever they face surplus or
shortage of workforce, manpower is maintained by managing and hiring in a balanced way.
Although Vivo Company has never faced labour shortage up till now as the organization is
against the firing culture so vacancies are usually filled internally through transfers or
promotions or externally through hiring. During COVID-19 they faced labour surplus but the
organization did not practice layoffs instead pay cuts/pay freeze, discontinuation of annual pay
increments were being followed. Vivo, while encouraging employees to work from home also
introduced job sharing policy. It clearly shows that currently vivo company’s planning objectives
are in the direction of maintaining/retaining employees and hiring new pool of candidates with
advance skills of knowledge and abilities so they can adapt to changing conditions in the
business environment while avoiding employee shortages or surpluses. Vivo Company works
with multiple employees, thus HR planning benefits in their maintenance. Staffing and labour
management are the crucial factors as hiring of employee are not only a business options. Vivo
Company works with the strategy to retain old customers by building trust and providing them
with full customer care. According to Vivo Company through HR planning, growth opportunity
by hiring and recruiting team members within organization can result in higher customer
satisfaction because of hiring new candidates will help the organization to gain competitive
advantage through their advanced talents and abilities and recruiting employees from within the
company retains their employees as they already know the working culture of the company and
in this way this strategy goes hand in hand with their objective of not firing employees.
Vivo Company usually uses Ratio Analysis forecasting HR demand. As Vivo has never faced
shortage of human resources (employees) so the ratio analysis technique is the best suitable for
them. As its sales volume is on the rise so it is always in need of more sales staff/labour. As the
sales volume increases the business indices also increases. Vivo Company has greater sales
volume so its number of units produced and after sale services such as warranties and more
production hours (extra shift working policy) are also helpful for the management to forecast the
future (labour/staff) demands. While using Ratio Analysis, Vivo mobiles also uses Nominal
group technique for forecasting HR demand. Its senior manager and the supervisors discuss all
the data of employee, production, sale volumes and market mechanisms. They also discuss the
issues which the organization is facing, take expert opinion and the by voting method their
opinions and recommendations are being adopted and implemented in the organization.