100%(1)100% found this document useful (1 vote) 627 views3 pagesWelcoming A Visitor
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content,
claim it here.
Available Formats
Download as PDF or read online on Scribd
Welcoming visitors
Complete the quiz on company visitors.
Bi ..
When welcoming a visitor to your company,
how important is it to ...
¥ find out about your visitor's company?
find out about your visitor's country
and culture?
“ be at the reception when your visitor arrives?
> make sure the receptionist knows how
to pronounce your visitor's name?
~ give your visitor a tour of the office?
introduce your visitor to other members
of the team?
offer your visitor something to eat and drink?
~ show your visitor where the toilets are?
Now discuss your answers with a partn
somewhat _ not. it
important important important depends
How often do people visit your company? Where are
your visitors from? What difficulties do you have socializing with visitors to your company?
1 José Maria Motinero is meeting a visitor.
Listen to the conversation and tick the
topics they talk about.
the journey
the weather
the hotel
sport
the offices.
the company SNES NEICONNNS Vises 1
Now listen again and answer these questions.
1 Whatis the visitor's name?
2. Have the two met before?
3 Why does José Maria take the visitor into his office?
4 How long has the company been in its current location?
5 What does the visitor like about the building?
o
When was Salas Design founded?
How many people work at the company?
©
What does the visitor want to drink?
In general, Britons and Americans prefer to use first names rather than surnames. Colleagues, in
particular, nearly always use first names with each other. One exception, however, is when someone
of ‘low status’ is talking to someone of “high status’. For example, a secretary might call the
company CEO Ms Phillips and the CEO would call the secretary Mary.
Ifyou are not sure which name to use, then use the surname. Normally the native speaker will
suggest you change to first names (Please, call me Sanme.). Of course, you can also suggest it,
especially if you are older or senior in posi
Note that if you are using surnames, the accepted form for addressing women is Ms (pronounced
“Miz’). Always use this form unless a woman says she prefers Mrs. Miss is hardly ever used now and
sounds very old-fashioned,
2 Put the words in the right order to make sentences from the conversation. If necessary, listen
again to check your answers.
1 trouble /us/you/did /any / have / finding /?
2 website / clear /the /on your / very / were / directions /.
3. your briefcase and coat / leave/ my office/can/you/in/.
4 tomeet/round /a few members / you/take/ team /of the /I'll/.
5. drink/ you /to /like / would / something /?
6 a/of/would / great / coffee /cup/be/. a gy
3 Talking about your host's company is a good way to break the ice. Put the words below into the
right category.
department © employees * to expand » (greund/frst/second}fleor * facilities
to be founded » lift * location * to move into * neighbourhood * to own
* reception * torestructure staff © stairs
talking about the building
talking about the company and its history
(ground/firsi/second) floor
department
Use the correct form of some of the words from the table to complete these mini-dialogues.
No, we actually just
Have you been
® this building six
in this s
months ago. it's a great
tong? lots of green space and some
nice cafés nearby.
How many people
are in your company
How long has
your company been es
:
rae around? ———
inag72.
There are currently ia
around 150 : i
We have alot :
is your office on? r
in the last two years.
The fifth! Don't
worry ~ we'll take the
Now answer the questions so they are true for you.
