Step 1 – Initial Consultation
The first step is to gain a full understanding of your current situation so we can advise on
the appropriate next steps to follow. If you want to get a sense of your options, just give
us a call or drop us an email. Initial discussion is free of charge.
Step 2 – Perform Due Diligence
At this stage we review the debtor in detail, primarily we want to understand if they
have the financial capability to pay back any debt, particularly if the situation requires
court papers to be filed.
Step 3 – Issue a Letter of Demand
This formal document is designed to warn the debtor of potential legal action if the debt
is not paid back. It can be a very effective tool in promotion a reaction from the debtor,
even if that action is to come to the negotiating table.
The letter of demand can also be submitted in court, and enables us to show that
attempts were made to amicably recover the debt prior to any further action being
taken.
Step 4 – Await Response & Negotiate
We await a response from the debtor after their receipt of the letter of demand. Usually
a time restriction will be applied in the letter of demand, warning the debtor of next
steps should they fail to respond. In many cases the debtor will respond, and we will
support our clients in any negotiations if the debtor requests a payment plan.
Step 5 – Filing Court Papers
If the letter of demand proves unsuccessful or the parties can not reach a common
agreement on payment terms, we can then file a claim with the appropriate court. The
amount and type of claim will depend on the route taken.
Step 6 – Enforcement of Court Decision
Post any successful court decision, its possible the debtor may still not pay up. We will
advise on the appropriate next steps to enforce the collection.