Process
Recording
Student Name:
Date & Location:
Client Diagnosis:                  Suicidal ideation, suicides attempts, Bipolar Disorder,
History RT Diagnosis;              9 suicide attempts, anhedonia, anergia, poor sleep, inability to function,
Onset, Duration & Prior            hopelessness, helplessness, no violent toward others. Hx: HIV (+), COPD.
Treatment:
    Nurse Communication               Client                Nurse’s                  Analysis of the (Effectiveness,
    (Verbal & Non-Verbal)             Communicatio          Thoughts &               Technique, Name & Rationale)
                                      n (Verbal &           Feelings Related
                                      Non-Verbal)           to the Interaction
1. Hello…                             Hello…                I had the feeling that
                                                                                     (Write the communication
                                                            he wanted to talk        techniques used by the nurse
    (Establishing eye                 (Looking me           with someone.            here.)
    contact while                     directly with a                                Analysis of the (Effectiveness,
                                                                                     Technique, Name & Rationale)
    approaching in a                  facial expression
    friendly manner)                  that denotes
                                      interest.)
2. My name is Karen, I'm              Yes, not problem      I felt well when he
   Nursing student at                                       answered and
   Emilio Aguinaldo                   (The client has a     approved talking
   College,                           flat emotional        with me.
   and I would like to talk with      but accepting
   you for a moment. Would            expression in his
   you like to speak with me?         face. He is calm
                                      and has a
   (Leaning forward the               soft speech)
   patient, with open
   posture)
3. Ok, thank you.                     My name is A.M.O Thinking about how
   and your name is…?                                  to start the
                                      (He shows        conversation and
    (I took a sit next to him         relax posture    taking him straight
    at his right side)                and open         to the point without
                                      attitude, well-  being too invasive.
                                      groomed
                                      appearance)
4. How are you today?                 I’m ok…          Trying to initiate
   (Leaning forward,                                   the conversation.
   making eye contact)                (He seems not
                                      very convinced
                                      of that)
5. Would you like to tell me a        The reason why   Satisfied that he
   little about yourself, what        I'm here is      understood my
                                                                                                            1
   brought you here? or what     because… you           question and he was
   is happening to you if you    know… I had            willing to open
   want to share it with me?     several suicidal       himself to the
                                 attempts in my life,   conversation.
   (Using SOLER technique        and last week I
   of active listening)          knew I was going
                                 to try it again. I
                                 wanted to kill
                                 myself, but I
                                 recognize the
                                 symptoms and I
                                 came here before I
                                 actually did it.
                                 I came voluntary
                                 here.
6. Tell me little bit more…      Yes, it is what I      I wished not having to
   You said you wanted to kill   wanted to do. I feel   ask that question, it is
                                                        really sad. I knew
   yourself?                     really sad, is         exactly what he was
                                 something in my        talking about, because
   (Active listening)            mind, is               I was very closed to a
                                                        person in my life with
                                 depression,            the same problem.
                                 something that I
                                 cannot control or
                                 get rid of it, and I
                                 cannot handle it
                                 anymore. I'm really
                                 tired. It hurts my
                                 mind, is pain, is an
                                 uncontrollable pain
                                 that I feel, and I
                                 don't know why I
                                 feel this way.
                                 (His sadness and
                                 powerless is
                                 evident in his face)
7. How were you planning to      Taking my bottle     Trying to know more
   kill yourself?                 of meds at one      about the situation.
                                  time.
   (Active listening)
                               (The sadness
                               continues)
8. You say you tried it before In August, 2             I was feeling very sorry
   to kill yourself?           months ago. I            for him. He had so
   When was the previous time took 90 pills.            much going on in his
   that you had also tried it? It happens to            life.
                               me because I
   (Active listening)          have Bipolar
                               Disorder. I'm also
                                HIV (+). I had
                                been suffering
                                from Bipolar since
                                                                                   2
                                    1982 and I was
                                    diagnosed with
                                    HIV 8 years ago.
                                   (Very cooperative
                                    and providing
                                    detailed
                                    information about
                                    himself)
9. I imagine how hard should       Yes, it is, and I      I’m feeling sad, and
   be for you to have these        cannot explain         thinking how can I help
   two diseases.                   myself why I have      him to alleviate his
                                   this depression        pain. I believe it is too
    (Active listening)             and this pain.         much suffering for an
                                   I cannot tolerate      individual having these
                                   it any more. I         two diseases.
                                   live with my
                                   partner and I
                                   cannot talk with
                                   him about this.
                                   (Confused,
                                   frustrated, sad)
10 Can you explain it little it    He is very             I’m realizing his
. bit more?                        supportive with        support system is
   What it’s the reason why        me, and I don’t        failing. Is hard to
   you cannot speak with           want to talk with      understand the
   him? (Active listening)         him because I          refusing of seeking
                                   don’t want to hurt     help in his close family
                                   him. It is enough      and keeping all to
                                   with my pain. I        himself.
                                   don’t want to pass
                                   him my problems.
                                   (Confused and
                                   depressed)
11 But what do you think he        But the thing is.      His depressive disease
. would prefer? Help you if        What you               makes him disoriented
   you open to him, or see         would do if you        about the potential
   you that you took your life.    have to decide         consequences of self-
   (Active listening               between hurt           injury could produce to
   techniques)                     yourself and hurt      his significant others
                                   the person you
                                   love?
                                   (Poor judgement)
12 It is a difficult answer but    Yes, I know but is     He is having poor
   ...Don’t you think that hurting something very         judgment about the
   yourself and taking your life, difficult to explain,   significance of hurting
   is a way of hurt him too?       the pain inside my     another person or
   (Small frown)                   brain, the             himself.
                                   depression, the
                                                                                      3
                                  loneliness has
                                  such dimension
                                  that is very difficult
                                  to think clear.
                                  (Frustrated, sad)
13 Do your partner has HIV        Yes, he has. We        Feeling sorry for both
   too? (Non-judgmental           both contracted it now.
   expression)                    but we neverknew
                                  how we got it.
                                  (The depression
                                  seems to
                                  bebothering him
                                  much more than
                                  the HIV disease)
14 Are you taking medicines to    Yes, I'm taking 22      I think 44 pills a day is
   control the HIV and the        pills twice a day.      something that even
   Bipolar Disorder? (Light       But other problem       myself I wouldn’t even
   surprised expression after     is that the pills are   tolerate. Thinking
   the client’s answer)           good for certain        about what are the
                                  time and after a        positives things in his
                                  period they are not     life and ways to help
                                  effective anymore.      him to find the support
                                                          he needs.
                                (Continues willing
                                to give information
                                about him)
15 I know. It happens because Yes, he does. I             I believed he has
   your body and metabolism     would like also           loneliness and I am
   get use to them and the      hereat the hospital       maybe helping him in
   meds turn not being as much let us talk in             some way to escape
   effective than they were     groups, to have a         from it.
   before. It is something that way to share each
   your doctor needs to         other our
   address periodically to      problems. It is
   ensure you get the best      necessary to have
   option available. (Trying to therapy groups,
   be explicative)              that can help for
                                our situation.
                                 (Showing hopeful
                                 interest on being
                                 accomplished his
                                 desire)
16 Have you ever participated Yes, I was member I realize that that the
   in therapy groups in the past of a therapy group patient is willing to talk
   and that has helped you with for many years, but and he trusts me.
   your depression? (Active      now here we need
   listening)                    someone that
                                 listen to us. It is
                                 why we are here. If
                                 nobody talks or
                                 listen to us is the
                                                                                      4
                                    same that being at
                                    home.
                                   (Increased interest
                                   in talking about it)
17 I understand what you mean. Ok thanks.                 Trying to explain that
   We do have meetings             (Showing doubt of      people in this hospital
   groups here, and you will       the possibility of     is willing to help him
   have the opportunity to talk being helped in the       when he needs it. I
   and express your feelings.      hospital)              believe that he really
   But always remember you                                feels lonely and
   have the right to call the                             desperate for
   nurse anytime you need it                              communicating with
   and ask help or something                              someone willing to
   else you need. (Trying to be                           listen him.
   explicative)
18 Do you believe that maybe I don’t know if it           Thinking in orienting
   participating in therapy        would relieve          the client to find a
   groups can help you to deal 100% from my               support system that
   with your problems, as it was depression but it        help him to resolve his
   in the past? (Active listening) may help               emotional problem
                                   something.
                                     (Slightly hopeful,
                                     but not convinced)
19   Tell me what activities you     No, I don’t work, I Thinking also that
     normally do? Do you work? have disability.            having a passive life
     (Active listening)              (Flat expression)     style doesn’t help to
                                                           his disease.
20   I see... and the fact that you Well, life is very     Trying to find more
     don’t work, can that situation difficult today but reasons that may
     also be contributing with       that is not affecting influence in his
     economic problems you may me so much with depression.
     have? Since life is very        my depression.
     difficult today for everybody.
     It is that situation also       (Sadness and flat
     affecting you in your           expression)
     depression? (Trying not
     being too invasive)
21   And, what about doing           Yes, it could help Feeling that he wanted
     activities to help you distract for moments but       to find help in a
     yourself from your              the depression        therapeutic group as
     depression? (Active             always come back. he did in the past.
     listening)                      (The sadness
                                     expression
                                     continues)
22   I believe that the fact that    Yes, I know.          I wanted to remark the
     you recognized your suicidal                          positives aspects
     thinking and decide to come (Hopeless)                about himself, and his
     to the hospital seeking help it                       accomplishments to
     is a good point, and a                                increase his self-
     positive alternative you                              esteem.
     chose instead of harming
                                                                                    5
   yourself. It is something that
   you would have to
   implement in the future if it
   ever happens again.
   (Showing a positive attitude)
23 You are doing a big progress     Thank you for have    I think that it is
   in seeking help, and coming      listened to me.       necessary help him to
   here voluntary to the            (Grateful             visualize the positive
   hospital. I wish you a soon      expression) I think   side of his situation in
   relief of your medical           I have to take my     order to give him some
   problems, and the ability to     medicines now...      hope and
   continue increasing strength     (He sudden            encouragement
   in dealing with them. (Trying    remembers
   to give some hope)               something...)
24 Thanks to you for share with     I’m going to get my   It was a good
   me your concerns. (Smiling,      medicines.            conversation. I feel he
   standing up)                     (Standing up)         wanted to talk and it
                                                          may help him.