PROCESS RECORDING GUIDE
Name: Jhane Figueroa Setting: Day Room
Expected Outcome: Engage in Therapeutic Communication Date: 8/1/21
Student’s Alternative
Student’s Responses Client’s Responses Analysis & Evaluation of Data
Responses
- The patient maintained “Can you explain what kind of
eye contact the entire 1. What type of business you have?”
time and did not have communication
any nonverbal technique did you use? “Did you have trouble with your
behaviors. The patient business because of COVID?”
was aware of the Greeting the patient and introducing
questions being asked ourselves is necessary in order to “Tell me more about how you
and very compliant. have an appropriate start to a became homeless.”
The patient was also therapeutic conversation. We both
Hi, how are you today? smiling. asked open-ended questions to “I noticed you said your sin and
Do you mind if we ask a few stimulate and initiate conversation. dog are staying with your husband,
questions and write notes? “Hello, I'm doing good, and no I This leads the patient to feel can you describe your relationship
don’t mind” comfortable and give her time to with your husband?”
(Myself and Heena introduced explain her situation.
ourselves and stated that we are “Did you and your husband have
nursing students.) previous altercations?”
2. Were the responses
therapeutic on non-
“If so, and if you feel comfortable
therapeutic?
can you explain what happened?”
The responses were therapeutic, in
What brought you in? “Do you have any other family or
which we explored the idea that the
means of support?”
patient was “Homeless” and felt
I tried to commit suicide and I’m
“overwhelmed”.
homeless. I have a lot of “Were there any events that led to
responsibilities and feel like I have the previous attempt 5 years ago?”
3. How did the client
no support. I voluntarily admitted
react?
myself. I felt hopeless. I was going “Was this attempt similar to your
through a lot and felt very previous attempt?”
The client was very open and
overwhelmed with my son who is
willing to answer our questions.
10 years old, my dog, and my “Can you describe your
business. relationship with your husband at
4. Describe your feelings.
the time of your first attempt?”
Include analysis of
nonverbal behaviors.
Again, I wish we had more time to
You said that you are homeless? explore and gather more
Honestly, I was very surprised at the
I was staying in a hotel with my information prior to her staying in a
process. It wasn’t what I expected,
son and dog and it was hard to save hotel. I wanted to see if the
but I thought the interview was
money while being there. It costs stressors were really from the
effective and the patient seemed
$4000 a month. I didn’t know patient’s business or if there was an
comfortable with us. The patient
where else to go, I didn't have altercation between the patient's
had very minimal nonverbal
anyone. husband. Also should have asked
behaviors, the patient was smiling
about the patient's medical history.
and kept her hands to the side. The
How do you like it?
patient gave us her attention and
I like it here, I was here 5 years
was focused on answering our
ago. I just got here on Friday.
questions.
5. Was the expected
outcome achieved?
Do you have any plans for when
you get discharged? Although I wish we had more time
“I don’t have any plans at the to explore the situation with the
moment, I just feel like once I stop husband and if this was the reason
feeling this way I will be able to for the patient’s suicide
get back on my feet. There just ideations/attempts, the expected
aren't any programs for people like outcome was achieved.
me who need help and feel
hopeless.” I studied psychology
and am very interested in this, and
I would like to help people.
What kind of dog do you have?
Corgi, my son wanted one and I’m
not a big animal lover but that dog
gives me so much love. Now I
know why Queen Elizabeth has so
many dogs.
Do you currently have any suicidal
ideations?
No, I do not, I regretted taking the
pills right after I took them. I want
to get better.
Professor Matos - “Who is
watching your son”?
Professor Matos - Comment on her He’s currently staying with my
separating from her husband - husband, ex-husband as well as the
dog.
Just want to say thank you for your
time and I hope everything works
out. I'm here to help and I'm glad that
you are here
