COURSE GUIDE

GENERAL ENGLISH COURSES AND PUBLIC CONTENT

2 Beginner English 13 IELTS Prep 21 Introductory Courses

Dentistry | Medicine | Civil Engineering
4 Low Intermediate English 14 TOEFL Prep Prepare for Job Interviews | Law | Mining
Oil and Gas
6 Intermediate English 15 English for Data Science
22 Workforce Skills
9 High Intermediate English 17 English for Digital Marketing Construction | Food Services | Home Health
(General Assembly) Aides | Flight Attendants |U.S. Citizenship
11 Advanced English
18 English for Investment Banking 27 Personalized Unit Guide

PREMIUM CAREER-ALIGNED COURSES

30 Voxy Teacher Training: 36 English for Executive Leadership 45 English for Maritime
Pedagogy & Best Practices
38 English for Financial Services 47 English for Oil and Gas
32 English for Business
40 English for the Food & Beverage Industry 49 English for Software Engineering
33 English for Cross-Cultural Training
42 English for Healthcare Professionals English for Tourism and Hospitality
34 English for Customer Service
43 English for IT Helpdesk & Support
 BEGINNER ENGLISH
In this course, you will study the most common words and phrases needed to participate in routine conversations on familiar topics.
By the end of this course, you will be able to:
• Communicate with food, travel, and health professionals to meet basic needs.
• Recognize words and phrases used frequently in everyday communication.
• Read short announcements, instructions, and menus.
• Understand short conversations about daily life and personal information.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

INTRODUCTIONS Learn how to greet people, introduce yourself, and describe professions. » Greet people. pre-A1 - A2 Simple present
» Introduce yourself. Simple present irregular
» Describe professions. Simple past

LETTERS Learn how to understand the letters of the alphabet and to spell words in » Understand letters. pre-A1 - A2 Simple present
English. » Spell words. Wh- questions present
tense
Simple past
Modals of ability

NUMBERS & MONEY Learn how to understand numbers and prices in English. » Use and understand numbers. pre-A1 - A2 Simple present
» Talk about prices. Adjectives
Present continuous
Demonstrative pronouns

PERSONAL INFORMATION Learn how to give information about your name, address, and date of birth. » Give personal information. pre-A1 - A2 Wh- questions present
» Fill out forms. tense
» Understand addresses and dates of birth. Simple present
Possessive pronoun
Prepositions

FRIENDS & FAMILY Learn how to talk about the members of your family, describe people, and » Talk about family. pre-A1 - A2 Simple present
communicate about professions. » Communicate about professions. Simple past
» Describe family and friends. Adjectives

CALENDAR & TIME Learn how to express time, and talk about the calendar and seasons in English. » Express time. pre-A1 - A2 Simple present
» Talk about the calendar. Possessive pronoun
» Discuss the seasons. Adjectives
Prepositions of time

© Voxy 2018 BEGINNER ENGLISH | 2

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

DAILY & SOCIAL LIFE Learn how to talk about your daily routines, your hobbies, and how to make » Talk about daily routines. pre-A1 - A2 Simple present
plans with friends. » Describe your hobbies. Adjectives
» Make plans with friends. Wh- questions present
tense
Simple past

TOWN & TRANSPORTATION Learn how to ask for directions, describe places, and talk about different forms » Ask for directions. pre-A1 - A2 Simple present
of transportation. » Describe places in town. Modals of ability
» Talk about different forms of transportation. Simple imperative
Present continuous

FOOD Learn how to talk about food, make reservations, and order at a restaurant. » Talk about food. pre-A1 - A2 Simple present
» Make restaurant reservations. Yes/No questions
» Order at a restaurant. Present continuous

HEALTH Learn key vocabulary related to health. You will also learn how to talk about » Describe and understand medical symptoms. pre-A1 - A2 Simple present
exercise and fitness. » Talk about exercise and fitness. Simple past
Nouns
Adjectives

TRAVEL Learn how to complete travel-related tasks and talk about vacations in English. » Ask for directions. pre-A1 - A2 Wh- questions present
» Travel in a taxi. tense
» Describe vacations. Simple present
Prepositions of movement
Demonstrative pronouns

REVIEW Review the basics like the alphabet, numbers, and everyday objects. Practice » Spell basic words. pre-A1 - A2 Simple present
your common English words and expressions. » Improve listening and reading comprehension. Wh- questions present
» Learn simple words and expressions about people, places, and things. tense
Adjectives
Simple past
Proper nouns

© Voxy 2018 BEGINNER ENGLISH | 3

 LOW INTERMEDIATE ENGLISH
In this course, you will become familiar with the language of everyday conversation through audio, video, social media posts and short articles.
By the end of this course, you will be able to:
• Understand short conversations on a variety of familiar topics. • Apply communication strategies to make plans, ask for clarification, and discuss opinions.
• Discuss topics that interest you personally with friends and family. • Read instructions and short news articles.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

MAKING SMALL TALK Become comfortable engaging in small talk with friends and acquaintances. » Talk about common topics such as weather and sports. A2 - B1 Wh- questions present
Discuss common topics such as sports and weather. » Catch up with friends and acquaintances. tense
» Give and receive compliments with ease. Wh- questions past tense
Present perfect

AT THE STORE Shop confidently by learning how to request help from staff regarding » Inquire about product information. A2 - B1 Wh- questions simple
products, pricing, and store hours. » Check and compare prices. present
» Request help from staff. Prepositions of direction
Yes-No questions

GIVING AND FOLLOWING INSTRUCTIONS Give instructions in a variety of subject areas, such as technology and » Give directions on how to complete various tasks. A2 - B1 Phrasal verbs
cooking. Understand ‘How to’ articles and videos. » Understand instructions in a variety of subject areas, such as technology and Infinitives of purpose
cooking. Modals of ability
Simple imperatives

TALKING ABOUT HOBBIES AND SKILLS Chat about common hobbies related to sports, music, cooking, and more. » Talk about common hobbies related to sports, music, and cooking. A2 - B1 Gerunds
» Discuss skills and interests with friends and acquaintances. Adverbs of frequency
Present perfect

TALKING ABOUT WORK Describe job responsibilities and work-related tasks. Discuss professional plans » Describe a variety of professions and their responsibilities. A2 - B1 Simple future
and goals. » Explain professional plans. Infinitives of purpose
Future with present
continuous

GOING OUT Discuss plans with friends in person, over the phone, by text, and through » Make and confirm plans with friends. A2 - B1 Yes-No questions
email. Interact with staff at bars and restaurants. » Talk about weekend plans and destinations. Modals of ability
» Interact with staff at bars and restaurants. Prepositions of time

© Voxy 2018 LOW INTERMEDIATE ENGLISH | 4

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

TRAVEL Traveling soon? Prepare to travel by learning how to book travel » Book travel arrangements, including flights and hotels. A2 - B1 Adjective clauses
arrangements and understand reviews of travel accommodations. Become » Give and understand directions to nearby locations. Wh- questions simple
comfortable asking for directions if you are lost! » Understand written reviews of travel accommodations. present
Present continuous

GIVING RECOMMENDATIONS Give and understand recommendations and suggestions on a variety of » Make recommendations related to travel, health, food, and more. A2 - B1 Modals of advice
topics, such as travel, health, food, and more. » Understand and respond to suggestions made by others. Past continuous
First conditional

UNDERSTANDING SOCIAL MEDIA Want to go viral? Learn how to Interact with others on popular social media » Understand current news related to social media. A2 - B1 Past continuous
platforms, such as Facebook and Instagram. Read and understand social » Post confidently on popular social media channels. First conditional
media news. » Read and understand social media posts. Gerunds

ASKING FOR CLARIFICATION Don’t understand something? Ask for help! Learn how to ask for something to » Ask for the meaning of words. A2 - B1 Wh- questions past tense
be repeated or explained in more detail. » Ask for more detailed explanations. Yes-No questions
» Ask a speaker to repeat statements. Modals of permission

EXPRESSING PREFERENCES Describe preferences to friends and acquaintances. Provide detailed explana- » Express preferences on topics related to travel, health, technology, and more. A2 - B1 Zero conditional
tions supporting preferences. » Provide some limited reasoning for personal preferences. Subordinating conjunc-
tions
Adverbs of degree

DISCUSSING POP CULTURE Become comfortable chatting with friends about celebrities and entertainment. » Understand the most up-to-date pop culture news. A2 - B1 Relative pronouns
Understand entertainment-related news. » Chat about celebrities and entertainment with friends . Phrasal verbs
Present perfect

EXPRESSING POINTS OF VIEW Express points of view on controversial topics and provide sound reasoning » Express points of view on controversial subjects. A2 - B1 First conditional
to defend that position. » Take positions on topics and be able to provide some defense. Adverbs of degree
Gerunds

REVIEW Review the key communication strategies in this course in relevant topics and » Discuss topics that interest you with family and friends. A2 - B1 Wh- questions past tense
settings. » Communicate with staff to travel and shop. Modals of ability
» Understand short news articles and social media posts. Past continuous

© Voxy 2018 LOW INTERMEDIATE ENGLISH | 5

 INTERMEDIATE ENGLISH
In this course, you will use a variety of real-life media to develop the ability to navigate the English-speaking world with confidence.
By the end of this course, you will be able to:
• Understand extended speech like TV news and short academic lectures. • Communicate with people in most public places to get information, services, and assistance.
• Discuss a wide variety of topics that interest me with native speakers. • Read most popular news articles, social media posts, and travel documents.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

GETTING AROUND TOWN Understand directions and learn how to read maps and confirmation emails. » Understand and give directions. B1 - B2 Present perfect
This unit will make you feel comfortable navigating a new place in English! » Read and interpret confirmation/cancellation emails related to Modals of ability
transportation. Simple future
» Make simple requests related to transportation. Simple imperatives

AT A RESTAURANT Do you like to go out to eat with your friends and family? In this unit you will » Understand vocabulary related to restaurants. B1 - B2 Gerunds
become familiar with different vocabulary and situations related to restaurants. » Make specific requests and order food. Wh- questions present
After this unit, you’ll feel comfortable ordering and paying the check! » Talk about food preferences. tense
Simple future
Simple past

AT THE DOCTOR Learn about health, medical research, and medical terms that you can use to » Schedule doctor appointments. B1 - B2 Present perfect
talk to your doctor or healthcare provider. » Explain symptoms to medical staff. Phrasal verbs
» Discuss topics related to health and medicine. Simple imperative
First conditional
Modals of advice

AT WORK Become comfortable communicating in the office whether in person or over » Learn business terminology. B1 - B2 Phrasal verbs
email. Understand the main idea in presentations, and learn key business termi- » Make presentations and communicate in the workplace. Modals of ability
nology related to meetings and general business protocol. » Discuss topics related to business and business news. Present continuous
Simple future

AT SCHOOL Are you planning on studying in English? This unit will help you feel comfortable » Understand instructions in the classroom. B1 - B2 Modals of obligation
with academic situations in English. » Understand key vocabulary related to academic English. Noun clauses
» Talk about academic goals and interests. Gerunds
Present continuous

SHOPPING Want to be a smarter shopper? Learn how to get the best deals, shop online, or » Interact with staff at stores and markets. B1 - B2 Present continuous
communicate when you want to return something that you don’t like. » Ask for prices and purchase goods. Gerunds
» Discuss topics related to shopping and retail news. Phrasal verbs
Adverbs of degree

© Voxy 2018 INTERMEDIATE ENGLISH | 6

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

AT THE AIRPORT Learn how to communicate with airport staff and understand key » Interact with airport staff. B1 - B2 Phrasal verbs
announcements before and during your flight. » Understand key airport announcements. Present perfect
» Understand in-flight announcements. Simple future
Passive voice

AT A HOTEL Build the vocabulary you need to communicate with staff and customers in the » Learn greetings and phrases to communicate with guests and hosts. B1 - B2 Phrasal verbs
hospitality industry. Understand authentic texts related to hotel reservations. » Improve your listening and reading comprehension. Passive voice
Learn how to make requests while staying in a hotel. » Make requests and respond to questions in hotels, restaurants and more. Gerunds
Present continuous

SOCIALIZING Become comfortable talking about your everyday life, interests, and hobbies. » Understand conversations in an informal context. B1 - B2 Simple future
Understand conversations about past and upcoming plans. » Express plans in the past and future. Phrasal verbs
» Express personal interests. Present perfect
Adverbs

INTERACTING ON SOCIAL MEDIA Do you use Facebook? Twitter? Instagram? If yes, then this unit is perfect for » Use key social media vocabulary in English. B1 - B2 Adjective clauses
you. Social media is changing the way we communicate and this unit will help » Read about social media news and trends. Present perfect
you do so in English. Read about tweets, status updates, news feeds, and many » Discuss topics related to social media. Present continuous
more social media features. Stay on top of social media news and trends. Gerunds

EXPRESSING OPINIONS Are you an opinionated person? In this unit you’ll learn how to express those » Identify the topic of conversation conducted around you. B1 - B2 Gerunds
opinions in English. Feel comfortable engaging in a debate with your friends! » Express your opinions on current events. Modals of ability
» Talk about your personal preferences. Modals of advice
Noun clauses

COMMON IDIOMS In this unit you will familiarize yourself with some common idioms in English. »Understand common idioms in context. B1 - B2 Present continuous
Read through these articles to see how these idioms are used in an authentic » Read and understand longer texts. Adjective clauses
context! » Be able to use common idioms in a conversation. Noun clauses
Simple future

WORLD NEWS Read and understand texts, documents, images, and recordings relating to » Use everyday expressions related to international headlines. B1 - B2 Present perfect
world news and current events including topics related to international head- » Read and listen to passages about a variety of topics. Passive voice
lines, politics, business, travel, science, health, entertainment, sports, and more. » Discuss topics related to international news stories. Phrasal verbs
Become familiar with current events vocabulary and topics. Simple past irregular

© Voxy 2018 INTERMEDIATE ENGLISH | 7

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

CELEBRITIES & ENTERTAINMENT If you can’t get enough of the latest celebrity gossip, this unit is for you. From » Understand key terms related to entertainment and celebrities. B1 - B2 Present perfect
music to movies and television, stay up to date on entertainment you love. » Read about music, movies, and television. Passive voice
» Discuss topics related to pop culture. Phrasal verbs
Relative pronouns

REVIEW In this unit, you will review key terms and expressions found in this course relat- » Understand key terms related to everyday English. B1 - B2 Phrasal verbs
ed to relevant topics and settings. » Read about relevant topics and interests. Present continuous
» Discuss topics related to pop culture. Present perfect
First conditional

© Voxy 2018 INTERMEDIATE ENGLISH | 8

 HIGH INTERMEDIATE ENGLISH
In this course, you will deepen your knowledge of a variety of topics like modern technology, self-care, and recreational activities through authentic content including conversations, interviews,
and news articles.
By the end of this course, you will be able to:
• Talk in detail about many aspects of your personal and profesional lifes. • Read about specialized topics and discuss and debate their relevance.
• Learn how to engage in extended conversations both in-person and online.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

CONNECTING THROUGH CONVERSATION Don’t get lost during long conversations! Learn to communicate with friends, » Tell detailed stories in conversations. B2 Past continuous
family, colleagues, and more by listening to authentic conversations about » Ask questions and give detailed answers. Noun clauses
everyday topics. » Describe someone else in detail. Present perfect

PROFESSIONAL LIFE Learn to talk about your professional life, from your prior experience and your » Talk about work experience and career goals. B2 Simple future
career goals to advice about how to navigate the professional world and be » Make suggestions about interactions at work. Infinitives of purpose
successful in your position. » Give career advice. Relative clauses

SELF-CARE AND WELLBEING Discover the best ways to care for your mind and body by listening to advice » Give advice on emotional and mental health. B2 Coordinating conjunc-
from wellness coaches and conversations between friends. Become an expert in » Describe self care practices and services. tion
recent findings and trends by reading science-based articles. » Discuss lifestyle, mental health, and wellbeing. Modals of ability
Phrasal verbs

COOKING AND CUISINE Expand your culinary vocabulary and knowledge by listening to recipes given » Follow a recipe and describe ingredients. B2 Past passive voice
by chefs, reading authentic restaurant review, and exploring diverse global » Describe and review a dining experience. Present perfect
cuisines and ingredients.. » Understand culinary trends and international cuisines. Relative clauses

SHAPING HISTORY Explore the events and people who shaped the past and made the world what » Describe an event and its historical significance. B2 Modals of obligation
it is today. Read about important mathematical, scientific and artistic advances » Understand how certain people have shaped global history. Noun clauses
and learn how our history continues to influence our lives to this day. » Learn about historical events that shape current news stories. Gerunds
Present continuous

DEBATES & DISCUSSIONS Understand how to engage in discussions with confidence and to express your » State opinions about political topics. B2 Complex sentences
opinions clearly in debates. Listen to real conversations covering a range of » Express personal opinions with supporting arguments. Zero conditional
topics like gender equality, education, and eco-tourism. » Compare and contrast facts to form opinions. Present continuous

© Voxy 2018 HIGH INTERMEDIATE ENGLISH | 9

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

MODERN INNOVATIONS Learn about the newest innovations from apps and wearables to drones and » Describe features on an app. B2 Future simple
driverless cars and debate the safety and future of these new technologies.. » Understand elaborate descriptions of technological ideations. Present perfect
» Talk about controversies in technology. Infinitives of purpose

THE ARTS Delve into the arts by exploring museums, fashion, design, and music and by » Express detailed opinions on museums and art exhibitions. B2 Complex sentences
listening to artists talk about their work. Understand both historical develop- » Discuss developments in art forms and technology through history. Passive voice
ments and current social movements that shape the world of art today. » Explore the role of art and artists in social movements. Relative clauses

GEOGRAPHY AND TRAVEL Polish up your travel lingo by exploring top global destinations and travel routes » Learn about the historical significance of global designations. B2 Superlative adjectives
to places like Tulum Mexico and Japan’s golden route. Learn about the impact » Explore exiting global destinations and learn about travel trends. Present perfect
of tourism on the environment and how you can be a more responsible traveler. » Understand the impact of tourism on destinations and the environment. Passive voice

RECREATIONAL ACTIVITIES What do you do in your free time? Listen to people discuss their favorite hobbies » Explain activities and hobbies in detail. B2 Adverbs of degree
and free time activities, from blogging and knitting to surfing and rock climbing, » Give recommendations for activities and hobbies. Yes/No questions
there are many activities to explore. » Review and summarize and experience. Modals of ability

COMMUNICATING IN THE 21ST CENTURY Learn about the social media and messaging platforms people use to stay in » Understand how people use technology to communicate. B2 Present perfect
touch by reading texting chains, Instagram posts, emails, and more. Explore » Communicate through text, email, chat, and social media. Complex sentences
how these platforms shape the way we communicate with our friends, family, » Use email and social media for work. Relative clauses
and coworkers.

REVIEW Review material from the course. » Review material from the course. B2 Preposition verb collo-
cations
Noun clauses
Complex sentences

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 ADVANCED ENGLISH
In this course, you will explore the subleties of complex natural language in order to interact with native speakers around the world with ease.
By the end of this course, you will be able to:
• Understand TV, news, and conversations between native speakers on both familiar and • Communicate with native speakers with little difficulty and only occasional requests for
unfamiliar topics. clarification.
• Read a variety of texts for study, work, pleasure, news, and information.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

ENTERTAINMENT Watch entertainment news reports and read detailed articles giving in-depth » Understand reviews and celebrity news using a wide range of colloquialisms, C1 - C2 Phrasal verbs
information and opinion on celebrities and the entertainment industry. idioms, and technical terminology. Passive voice
Analyze complex arguments and learn how to discuss your favorite » Give clear, detailed descriptions and evaluations of films and TV programs. Past perfect
entertainment topics in detail. » Discuss topics related to pop culture in a lengthy conversation with a native Gerunds
speaker. Relative clauses

SOCIALIZING AND EFFECTIVE Listen to a variety of conversations on informal topics like social media, pop » Understand long stretches of speech with many speakers that may be C1 - C2 Past perfect
COMMUNICATION culture, social issues and more. Learn how to follow multiple speakers in noisy frequently interrupted. Subordinating conjunctions
situations as they discuss and debate, often using slang and idioms to add color » Recognize discourse markers used for signposting, turn-taking, and polite Noun clauses
and humor. disagreement. Conjunctive adverbs
» Discuss a wide variety of topics both familiar and unfamiliar in a large group
setting.

TECHNOLOGY Learn how to discuss all things technology as you watch videos to learn exciting » Understand lenghty, complex, detailed instructions. C1 - C2 Noun clauses
hacks, read articles about the future of tech and listen to interviews with leaders »Read detailed product reviews with highly technical information and Gerunds
in the field. Understand how to use and compare sophisticated products. sophisticated arguments. Infinitives following verbs
»Discuss a wide range of both familiar and unfamiliar technology topics. Adverbial phrases

TRAVEL AND LEISURE Learn how to discuss complex itineraries, unusual activities and prepare for » Understand detailed travel itineraries and deal with complications that may arise. C1 - C2 Passive voice
a wide variety of vacations and excursions with travel videos and more. » Recognize key terms in architecutre and geography used in tours, directions, Relative clauses
Understand specialized topics in travel and tourism so you can get the most out and travel reviews. Modals of ability
of your next trip. » Discuss travel experiences in great detail, comparing and contrasting Subordinating and coor-
alternatives with well-developed arguments. dinating conjunctions

CAREER SUCCESS Read articles, watch videos, and listen to conversations about career success » Understand complex, detailed instructions on how to perform in job interviews C1 - C2 Noun clauses
and the modern business world. From how-to videos to interviews with promi- and work-related tasks. Infinitives of purpose
nent leaders, you will learn about best practices in career development and be » Give well-developed arguments justifying your opinions on career Modals of advice
better able to discuss complex topics from the world of work. devleopment and strategy. Subordinating conjunctions
» Accomplish work-related written tasks with a high degree of professionalism.

© Voxy 2018 ADVANCED ENGLISH | 11

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

LIFESTYLE Read articles and watch videos about the latest research and trends in mental » Understand in detail a wide range of lengthy, complex texts. C1 - C2 Passive voice
health, relationships, nutrition and fitness. » Recognize implied as well as stated opinions in argumentative texts. Comparatives
» Discuss recent research trends and support opinion with facts. Modals of probability
Reported Speech

ACADEMIC SKILLS Listen to lectures, watch videos, and read lengthy articles to sharpen your » Understand lengthy, detailed lectures on unfamiliar academic topics. C1 - C2 Present Perfect
academic skills. Explore best practices in academic research as you develop » Read texts with highly specialized content that require inference of implied Relative Clauses
your ability to dive into complex texts with nuanced arguments. meaning from context. Subordinating Conjunctions
» Discuss your interpretations of academic texts with well-developed analysis of
the content.

CURRENT EVENTS Read and understand texts, documents, images, and recordings relating to » Understand in detail a wide range of lengthy, complex texts. C1 - C2 Past Perfect
world news and current events including topics related to international head- » Recognize implied as well as stated opinions in argumentative texts. Reported Speech
lines, politics, business, travel, science, health, entertainment, sports, and more. » Discuss world events developing arguments and supporting opinion with Modals of Probability
Become familiar with current events vocabulary and topics. facts.

REVIEW Review course material. » Understand general tips for how to manage classrooms. C1 - C2 First conditional
» Effectively manage your online classroom. Zero conditional
» Teach with limited resources. Conjunctive adverbs
Infinitives of purpose

© Voxy 2018 ADVANCED ENGLISH | 12

 IELTS PREP
In this course, you will learn how to improve your IELTS score as fast as possible. You will hear advice and strategies from experienced teachers and get a chance to practice the most common question
types on the exam.
By the end of this course, you will be able to:
• Recognize IELTS task types and identify strategies to complete them successfully. • Apply a variety listening and reading skills to analyze the structure of texts, lectures, and
• Analyze speaking and writing to identify the structure and forms used in successful responses conversations to recognize main ideas, specific details, discourse functions, tone and opinion.
to exam questions.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

INTRODUCTION TO IELTS Get the basics on IELTS from experienced teachers. Learn who the exam is » Understand who should take IELTS and who accepts it. B1 - C1 Simple future
designed for, how it is set up, and how you can set yourself up for success. » Understand the overall structure of IELTS. Gerunds
» Feel more confident about preparing for the exam. First conditional

IELTS: LISTENING SKILLS Work with everyday conversations, inspiring talks, and lectures to improve » Recognize the task types used in IELTS Listening. B1 - C2 Noun clauses
your listening skills. Along the way, you will get tips from teachers on how to » Listen for specific information and understand relationships between key Modals of probability
ace the most common task types on the IELTS Listening and lots of opportunities concepts. Present perfect
for practice. » Identify verbal signals to analyze and summarize the overall structure of a Future continuous
conversation or monologue.

IELTS: READING SKILLS Study informational and academic articles to prepare for IELTS Academic » Analyze academic texts to identify main ideas and specific details. B1 - C2 Complex sentences
Reading. Expert teachers will help you understand how to identify and plan » Understand the structure of a text at sentence and paragraph level and follow Relative clauses
for the kinds of questions you’ll face in the real exam. the development of arguments. Adverbial phrases
» Evaluate a statement to determine whether it agrees with the views of the
writer, contradicts them, or is impossible to tell.

IELTS: WRITING FOR EXAMS Are you afraid of academic writing? With advice on writing strategies and » Describe the most important and relevant information and trends in a B1 - C2 Noun clauses
examples of excellent responses to IELTS Academic Writing tasks, you’ll be diagram, and give a well-organized overview of it using language accurately Relative clauses
much more confident after this unit! in an academic style. Transition words
» Identify clear, relevant, well-organized arguments that give evidence or Passive voice
examples to support ideas and use language accurately.

IELTS: SPEAKING MODELS Get to know how IELTS Speaking tasks are structured and what you should » Give personal information and participate in conversations on everday B1 - C2 Adverbial phrases
do to earn a top score. Watch videos and listen to everyday conversations, subjects with confidence. Present perfect
well-structured short talks, and analytical discussions to get the vocabulary » Give a short talk with a well-developed argument in response to an exam Transition words
and techniques you need most. prompt.
» Use common expressions for introducing opinions, comparing alternatives,
and describing contrasting ideas in an analytical discussion.

IELTS is a registered trademark of University of Cambridge ESOL, the British Council, and IDP Education Australia.

© Voxy 2018 IELTS PREP | 13

 TOEFL PREP
In this course, you will complete units on speaking, reading, listening and writing in order to be fully prepared for the TOEFL exam. You will see and hear real-life examples of test questions, and become
familiar with common question types.
By the end of this course, you will be able to:
• Understand the structure and content of the TOEFL exam. • Recognize question types on reading, speaking, listening, and writing exams.
• Apply proven test preparation strategies to score higher.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

TEST PREP: PREPARE FOR MY ENGLISH TESTS Read long passages similar to those found on standardized English exams. » Use key vocabulary terms from the Academic Word List. ALL Present perfect
Answer complex, multi-part reading comprehension questions. » Read and understand long and complex passages. Passive voice
» Listen to and understand academic lectures. Phrasal verbs
Prepositions of time &
place

TOEFL PREP: READING SKILLS Strengthen your English skills by reading academic passages on a variety of » Read and understand complex texts on a variety of topics. B1 - C1 Passive voice
topics. Through practice, you will become familiar with common question types » Answer common question types found in reading sections on TOEFL. Phrasal verbs
found in the reading sections of the TOEFL. » Understand the meaning of new vocabulary words based on context. Present perfect
Adjective clauses

TOEFL PREP: SPEAKING MODELS Develop and sharpen your speaking skills by listening to a variety of native » Answer TOEFL speaking questions with confidence. B1 - C1 Gerunds
English speakers answer the most common speaking prompts from the TOEFL. » Understand common phrases used when expressing preferences and Modals of ability
opinions. Phrasal verbs
» Respond to the common speaking questions used in exams. Present perfect

TOEFL PREP: LISTENING SKILLS Prepare for and strengthen your TOEFL listening skills. Challenge yourself with » Practice question types from the TOEFL exam. B1 - C1 First conditional
upper-level listening activities! » Comprehend academic lectures and conversations. Gerunds
» Understand different topics found on popular exams. Present perfect
Passive voice

TOEFL PREP: WRITING FOR EXAMS This unit contains guides to the most common writing prompts on the TOEFL » Learn about the different TOEFL essays. B1 - C1 Coordinating conjunctions
exam. Also, study real-life examples of these essays and learn how to conquer » Study authentic essay samples. Subordinating conjnctions
the most intimidating writing exams! » Sharpen your exam writing skills. Gerunds
Adjective clause

TOEFL is a registered trademark of Educational Testing Service (ETS)

© Voxy 2018 TOEFL PREP | 14

 ENGLISH FOR STATISTICS FOR DATA SCIENCE & BUSINESS ANALYSIS
In this course, you will learn the basics of statistics, from standard deviation to scatter plots. This course also prepares learners to use these statistical methods in real-life business analyses.

By the end of this course, you will be able to:

• Understand the main principles of statistics.
• Apply statistical methods to business analyses.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

POPULATION & SAMPLES Learn the difference between population and samples, and understand random » Define “populations” and “samples” and understand the difference B1+ Infinitives of purpose
and representative samples. between the two. Modals of probability
» Describe random samples and representative samples.

TYPES OF DATA: CATEGORICAL & Understand categorical data, and the types of numerical data: discrete and » Understand the basics of data classification. B1+ Phrasal verbs
NUMERICAL continuous. » Describe categorical and numerical data. Adverbs

LEVELS OF MEASUREMENT Learn about qualitative and quantitative measurement. » Understand levels of measurement. B1+ Present perfect
» Recognize whether data is qualitative or quantitative. Passive voice

VISUALIZING DATA: CATEGORICAL & Learn the basics of visualizing data with both numerical and categorical vari- » Describe different visual representations of data. B1+ Conditionals
NUMERICAL VARIABLES ables. » Understand how frequency distribution differs in categorical and numerical Modals of ability
data.

VISUALIZING DATA WITH GRAPHS & CHARTS Understand how to create histograms, cross tables, and scatter plots. » Explain how histograms are created and describe how the data is B1+ Adjective clauses
represented. Imperatives
»Understand when to use cross tables, scatter plots, and side-by-side bar
charts.

MEASURES OF CENTRAL TENDENCY Understand how to calculate the mean, median, and mode of a data set. » Define “mean,” “median,” and “mode.” B1+ Passive voice
» Understand why measures of central tendency should be used together. Infinitives of purpose

© Voxy 2018 STATISTICS FOR DATA SCIENCE & BUSINESS ANALYSIS | 15

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

ASYMMETRY & VARIABILITY Take a closer look at skewness, variance, standard deviation, and the » Understand how measures of asymmetry allow for a more complete B1+ Modals of advice
coefficient of variance. understanding of data. Prepositions of direction
» Describe measures of variability. Simple future
» Understand standard deviation and coefficient of variance.

COVARIANCE & CORRELATION Understand covariance and correlation and the important factors of each. » Understand measures that are used when you have more than one B1+ Adjective clauses
variable. Relative pronouns
» Understand examples of covariance and the linear correlation coefficient. Phrasal verbs

CASE STUDY: A BUSINESS ANALYSIS Apply learnings from the course to analyze a California real estate company. » Identify types of data and levels of measurement. B1+ Modals of permission
» Apply statistical knowledge to real-world context. Adverbs of degree
» Draw conclusions based on statistical analysis. Passive voice

© Voxy 2018 STATISTICS FOR DATA SCIENCE & BUSINESS ANALYSIS | 16

 ENGLISH FOR DIGITAL MARKETING (GENERAL ASSEMBLY)
In this course, you will learn about the methods, platforms and strategies to reach consumers across the digital media landscape.

By the end of this course, you will be able to:

• Understand the core areas of digital marketing, such as content marketing, social media and • Apply best marketing practices in order to meet specific business goals.
mobile marketing, and user experience.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

DIGITAL MARKETING Digital marketing allows us to use new methods, platforms, and strategies to » Understand how digital marketing has evolved and what the core areas of B1 - C1 Simple future
reach our consumers. To be a successful digital marketer, it is vital to understand digital marketing are. Phrasal verbs
the ever-evolving media landscape. In this unit, we will review the five essential » Understand how data works as a part of digital marketing. Gerunds
areas of digital marketing that drive this change and an objective-first frame- » Learn the framework for digital marketing.
work to approach your latest initiatives.

DIGITAL MARKETING: SOCIAL MEDIA In this unit, we’ll explore the latest developments in social media, take a look » Examine the latest developments in social media. B1 - C1 Passive voice
at established and emerging social media channels, and outline the content » Explore the newest social and content opportunities for marketers. Gerunds
marketing opportunities that each channel provides. You’ll learn how to deliver » Understand how to measure social media ROI with metrics and KPIs. Noun clauses
great content and experiences to your community while aligning your social Modals of ability
media strategy to overall business goals.

DIGITAL MARKETING: MOBILE Mobile ubiquity and connectivity has, without a doubt, impacted digital mar- » Articulate the current global state of mobile technology and marketing. B1 - C1 Gerunds
keting efforts. Understanding the basics of mobile hardware and software will » Define what current mobile hardware and operating systems are. Phrasal verbs
allow digital marketers to successfully take advantage of mobile opportunities. » Describe consumer behavior resulting from mobile technology. Noun clauses
In this unit, we’ll explore consumer behavior and how mobile hardware and Passive voice
software trends will contribute to your mobile marketing campaigns.

DIGITAL MARKETING: CONTENT MARKETING The more advertising bombards consumers, the less effective it becomes. » Define content marketing and its value for relationship building. B1 - C1 Phrasal verbs
Marketers are challenged more than ever to find a voice in the noise. Content » List various content marketing formats and their pros/cons. Noun clauses
marketing tools and tactics equip marketers to engage with, offer value to, and » Assess which content marketing tactics meet specific marketing and business Compound nouns
converse with a brand’s audience. goals. Adverbs

DIGITAL MARKETING: USER EXPERIENCE Holistic user experience is about understanding the user’s perspective across » Define a holistic user experience in a brand marketing context. B1 - C1 Passive voice
touchpoints and over time. In this unit, we’ll discuss how to plan at every level » Understand basic terms related to user experience design. Adverbs
of experience and orchestrate many individual components into a balanced » Weigh considerations for communicating cohesive experiences across touch- Infinitives of purpose
vision. points and over time. Present perfect contin-
uous

© Voxy 2018 DIGITAL MARKETING | 17

 ENGLISH FOR INVESTMENT BANKING
In this course, you will study the foundation of investment banking. This course includes an overview history of investment banking, as well as the lessons on main divisions of investment banks and
their roles and responsibilities.
By the end of this course, you will be able to:
• Understand the main principles of Investment Banking. • Describe the divisions and roles within an Investment Bank.
• Take a in-depth look at initial public offerings and mergers & acquisitions.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

OVERVIEW AND HISTORY OF Discover the origins of investment banking. » Give a historical overview of investment banking. B1+ Adjective clauses
INVESTMENT BANKING » Understand the purpose of investment bankers. Noun gerunds
» Explain how conflict of interest is relevant to the investment Infinitives of purpose
banking industry.

TYPES OF BANKS Learn about the different types of banks and the difference between » Explain the difference between commercial banks and investment banks. B1+ Modal probability
commercial and investment banks. » Describe universal banks. Passive voice
Simple future

AREAS OF INVESTMENT BANKING: Learn about capital markets, raising capital, and companies going public. » Understand capital markets and going public. B1+ Infinitives following verbs
CAPITAL MARKETS » Define Initial Public Offering (IPO) and Seasoned Equity Offering (SEO). Noun clauses
Modals

AREAS OF INVESTMENT BANKING: Understand the role of advisory services in investment banking. » Describe types of advisory services. B1+ Conjunctive adverbs
ADVISORY SERVICES » Understand what investment bankers do in mergers and acquisitions deals. Infinitives of purpose
» Explain when restructuring services are necessary. Present perfect

AREAS OF INVESTMENT BANKING: Learn the fundamentals of trading and brokerage. » Define trading and brokerage. B1+ Passive voice
TRADING AND BROKERAGE » Explain how investment banks carry out trading and brokerage. Noun gerunds
Conjunctive adverbs

AREAS OF INVESTMENT BANKING: Understand the responsibilities of asset managers and the roles within the » Describe the responsibilities of asset managers. B1+ Preposition verb collo-
ASSET MANAGEMENT division. » Understand the different jobs within an asset management division. cations
Conjunctive adverbs
Relative clauses

© Voxy 2018 INVESTMENT BANKING | 18

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

INITIAL PUBLIC OFFERINGS Learn about the reasons companies go public, and understand the roles of » Understand why a company would choose to make an IPO. B1+ Present perfect
investors in an IPO. » Describe the three types of investors in an IPO and what they look for. Relative clauses
Passive voice

MERGERS & ACQUISITIONS Explore the reasons for mergers and acquisitions, and review the typical M&A » Understand why a company would merge with or acquire another company. B1+ Conditionals
life cycle. » Understand mergers and acquisitions in a real-world context. Present perfect
» Describe the life cycle of a company’s mergers and acquisitions deals. Passive voice

© Voxy 2018 INVESTMENT BANKING | 19

TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

INTRODUCTION TO DENTISTRY In this course, you will learn how to describe common diseases and conditions » Learn about common dental procedures and conditions. B1 - C1 Modals of probablility
related to dentistry, how to interact with doctors and patients, and use and » Interact with doctors and patients. Phrasal Verbs
understand key terminology in dentistry. » Understand key terminology related to dentistry. Future forms

INTRODUCTION TO MEDICINE In this course, you will learn how to describe common diseases and conditions, » Discuss common diseases and conditions. B1 - C1 Conditionals
how to interact with doctors and patients, and use and understand key » Interact with doctors and patients. Relative pronouns
terminology in specialized medical fields. » Understand key terminology in specialized medical fields. Modals of probability

INTRODUCTION CIVIL ENGINEERING This course includes the education and testing requirements to become a civil » Learn key vocabulary related to civil engineering in English. B1 - C1 Passive voice
engineer, average salary information, different types of civil engineering and » Learn about the civil engineering profession. Compound nouns
what’s expected in the role. There are also many how-to articles, such as how » Read about topics related to civil engineering. Gerunds and infinitives
to eco-proof your home.

PREPARE FOR JOB INTERVIEWS Learn good tips on how to create a resume and cover letter to help you get the » Learn tips on how to create a good resume and cover letter. A2 - B2 Modals of ability
interview. Once you get an interview, practice how to describe your past work » Talk about past work and education experience. Simple past
and education experience, talk about your current job, and answer common » Learn how to answer different types of interview questions. Present perfect
interview questions. Wh- questions

INTRODUCTION TO LAW This course includes a comprehensive overview of the American Supreme Court » Learn key legal vocabulary in English. B1 - C1 Passive voice
and judicial system and trial process from start to finish. Watch video footage » Read about legal systems and processes. Adjective clauses
from a number of real world trials. » Watch real world footage of criminal trials. Phrasal verbs

INTRODUCTION TO MINING Do you work in the mining industry? Are you interested in learning the basics of » Learn key mining vocabulary in English. A2 - B2 Passive voice
mining? Learn to recognize key vocabulary related to mining. Read safety tips » Read about mining safety tips and industry news. Subordinating conjunc-
and best practices for working in a mine. Read about mining in the news. » Discuss topics related to mining. tions
Gerunds and infinitives

INTRODUCTION TO OIL & GAS Learn to recognize key vocabulary related to the oil & gas industry. Stay up to » Communicate in the oil & gas industry. A2 - B2 Passive voice
date with oil & gas news. » Understand and talk about news related to the oil & gas industry. Adverbs and Adjectives
» Describe techniques used by oil & gas companies. Subordinating Conjunc-
tions

© Voxy 2018 INTRODUCTORY COURSES | 20

TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

WORKFORCE SKILLS: CONSTRUCTION In this course, you will prepare yourself to work in the construction field. »Describe the roles and responsibilities of construction jobs. B1+ Modals of permission
» Understand safety rules and regulations. Infinitives of purpose

WORKFORCE SKILLS: FOOD SERVICES In this course, you will learn about the responsibilities of food service managers » Understand the roles and responsibilities of food service managers and A2+ Adverbial phrases
and servers, the importance of food safety and sanitation, and how to take servers. First conditional
orders from customers. » Describe the importance food safety and sanitation.
» Take orders from customers.

WORKFORCE SKILLS: HOME HEALTH AIDES In this course, you will learn about the responsibilities of home health aides and » Describe the role and responsibilities of home health aides. B1+ Modals of ability
nurses. In addition, you will become familiar with common medical conditions » Understand common medical conditions. Imperatives
and understand directions from pharmacologists. » Give directions about medication.

ENGLISH FOR FLIGHT ATTENDANTS In this course, you will learn how to perform routine flight attendant duties with » Describe cabin and in-flight amenities. B1+ Prepositions of location
ease by engaging with authentic conversations, in-flight announcements, and » Make in-flight announcements. Wh- questions
air travel news articles. »Talk about safety regulations.

PREPARE FOR THE U.S. CITIZENSHIP TEST In this course, you will prepare for the U.S. Citizenship Test. » Describe the application process for U.S. citizenship. B1 - C1 Passive voice
» Understand the purpose of Declaration of Independence and the Bill of Adjective clauses
Rights. Phrasal verbs

© Voxy 2018 INTRODUCTORY COURSES | 21

VOXY PERSONALIZED UNIT GUIDE

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY LEVELS

Dynamically adjusts to
ARCHITECTURE Learn about the art or practice of designing and constructing buildings in » Use key architecture vocabulary in English.
learner level
English. Read about current architecture news and events. Practice words » Read about current architecture news and events.
and expressions related to architecture. » Discuss topics related to architecture.

Dynamically adjusts to
ARTS & CULTURE Build your vocabulary related to literature, learn to describe a famous » Learn key terms related to arts and culture.
learner level
painting, or discuss an artistic style. » Improve your listening and reading comprehension.
» Discuss works of art and cultural events.

Dynamically adjusts to
BRAZIL There’s nothing quite like Brazilian culture. From the food to the music, » Use key words and phrases in English.
learner level
learn how to talk and write about all that Brazil has to offer in English. » Read about Brazilian politics, sports, and food.
» Discuss topics related to Brazil’s culture.

Dynamically adjusts to
BUSINESS Build your business intelligence learning about everything from entrepre- » Navigate the business world in English.
learner level
neurs, startups and new markets to funding, conferences, and investing. » Make presentations and communicate in the workplace.
» Discuss topics related to business and business news.

CELEBRITIES & ENTERTAINMENT If you can’t get enough of the latest celebrity gossip, this unit is for you. » Understand key terms related to entertainment and celebrities. Dynamically adjusts to
From music to movies and television, stay up to date on entertainment » Read about music, movies, and television. learner level
you love. » Discuss topics related to pop culture.

» Discuss topics related to communications including journalism, face-to-face Dynamically adjusts to

COMMUNICATIONS Learn about topics related to communications including journalism,
conversation, social media, and telecommunications. learner level
face-to-face conversation, social media, and telecommunications. Read
about current news and trends related to communications. Practice » Read about current news and trends related to communications.
words and expressions related to communications. » Use words and expressions related to communications.

Dynamically adjusts to
DATING & RELATIONSHIPS Your relationships touch every corner of your life. Learn how to express » Use key terms related to love and marriage.
learner level
yourself in any situation involving your romantic life and understand U.S. » Discuss topics related to dating and relationships in different cultures.
dating practices and norms.

© Voxy 2018 UNIT GUIDE | 22

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY LEVELS

DESIGN Learn about the art of graphic, product, and fashion design. Read about » Discuss topics related to art of graphic, product, and fashion design. Dynamically adjusts to
current design news, events, and trends. Practice words and expressions » Read about current design news, events, and trends. learner level
related to design. » Use words and expressions related to design.

ENVIRONMENT Are you interested in science and the world around you? Learn about » Learn key vocabulary related to the environment. Dynamically adjusts to
the natural world including topics such as animals, plants, weather and » Read environmental news and studies. learner level
climate, sustainability and much more. Read the latest in environmental » Discuss topics related to the environment.
news. Learn to discuss environmental issues and phenomena.

FAMILY & FRIENDS Discuss topics related to family units, coworkers, parenting tips, friend- » Make plans and socialize with friends. Dynamically adjusts to
ship advice, and much more. » Describe your family and friends. learner level
» Learn key terms related to relationships with family and friends.

LIFESTYLE Explore the complexities of life in the modern world. Learn about home » Understand conversations about family relationships and parenting. Dynamically adjusts to
and family issues, managing personal and professional goals, and » Get the latest news on personal organization and motivation. learner level
explore themes like our cultural relationship with technology. » Explore how themes like technology, work, and entertainment affect
culture and society.

FOOD & DRINK Are you a foodie? Learn to recognize key written and spoken terms » Communicate with staff at restaurants. Dynamically adjusts to
about food, restaurants, recipes, professional and amateur cooking, and » Read about current food and restaurant news and events. learner level
much more. » Practice words and expressions related to dining.

HEALTH Learn about health, medical research, and medical terms that you can » Schedule doctor appointments. Dynamically adjusts to
use to talk to your doctor or healthcare provider. » Explain symptoms to medical staff. learner level
» Discuss topics related to health and medicine.

HOSPITALITY Build the vocabulary you need to communicate with staff and customers » Learn greetings and phrases to communicate with guests and hosts. Dynamically adjusts to
in the hospitality industry. » Improve your listening and reading comprehension. learner level
» Make requests and respond to questions in hotels, restaurants and
more.

LIVE IN THE U.S. Visiting or moving to the U.S.? Practice everyday phrases used by native » Use terms related to U.S. customs and culture. Dynamically adjusts to
speakers so you can spend less time sounding like a tourist and more » Improve listening and reading comprehension. learner level
time seeing the country. » Discuss topics related to U.S. customs and culture.

© Voxy 2018 UNIT GUIDE | 23

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY LEVELS

MANUFACTURING Read and understand texts, documents, images, and recordings relating » Learn manufacturing expressions related to engineering, technology, and electric Dynamically adjusts to
to manufacturing including topics related to engineering, technology, motors and pumps. learner level
and electric motors and pumps. Become familiar with manufacturing » Improve your listening and reading comprehension skills.
vocabulary and topics. » Discuss manufacturing topics related to engineering, technology, and electric
motors and pumps.

PERSONAL FINANCE Want to get smarter about your finances? In this unit, learn about bank » Navigate the financial world in English. Dynamically adjusts to
accounts, saving money, everyday transactions, and much more. » Discuss topics related to finance and financial news. learner level
» Read about financial news and events.

POLITICS Focus on key written and spoken political terms with the help of authentic » Use key political terminology. Dynamically adjusts to
news sources that include opinion and editorial-based lessons. » Read about politics around the world. learner level
» Discuss topics related to politics and political news.

PROFESSIONAL SKILLS Improve understanding of U.S. workplace customs and protocols. Rec- » Use key work-related terms and expressions. Dynamically adjusts to
ognize key written and spoken terminology related to job searches. » Communicate with coworkers in English. learner level
» Write a resume and answer common interview questions.

SHOPPING Want to be a smarter shopper? Learn how to get the best deals, shop » Interact with staff at stores and markets. Dynamically adjusts to
online, or communicate when you want to return something that you » Ask for prices and purchase goods. learner level
don’t like. » Discuss topics related to shopping and retail news.

Dynamically adjusts to
SOCIAL MEDIA Do you use Facebook? Twitter? Instagram? If yes, then this unit is perfect » Use key social media vocabulary in English.
learner level
for you. Social media is changing the way we communicate and this » Read about social media news and trends.
unit will help you do so in English. Read about tweets, status updates, » Discuss topics related to social media.
news feeds, and many more social media features. Stay on top of social
media news and trends.

Dynamically adjusts to
SPORTS Are you a fan of baseball, basketball, tennis, golf, hockey, or any » Use key sports terminology.
learner level
other sport? If you also want to be able to talk and write about them in » Read and listen to passages about soccer, basketball, tennis, and more.
English, this unit is for you! » Discuss topics related to sports and sports news.

Dynamically adjusts to
TECHNOLOGY From the coolest gadgets to the newest digital trends, you’ll stay up to » Read about the newest technology in English.
learner level
date on all things tech with this unit. » Use key technology vocabulary.
» Discuss topics related to technology and digital trends.

© Voxy 2018 UNIT GUIDE | 24

 PROFICIENCY LEVELS
UNIT TITLE DESCRIPTION OBJECTIVES

Dynamically adjusts to
THE REAL FOOTBALL Like any other sport, soccer has its own rules, techniques, customs, » Use key soccer terminology in English.
learner level
and stars around the world. Learn how to talk and write about them in » Read about soccer leagues, teams, and players.
English. » Discuss topics related to soccer and the World Cup.

Dynamically adjusts to
TRAVEL Learn new words and practice common phrases so you can rent a car, » Make reservations and purchase tickets.
learner level
buy tickets, get directions, and order food. » Ask for and understand directions.
» Discuss topics related to travel and transportation.

Dynamically adjusts to
WORLD NEWS Read and understand texts, documents, images, and recordings relating » Use everyday expressions related to international headlines.
learner level
to world news and current events including topics related to internation- » Read and listen to passages about a variety of topics.
al headlines, politics, business, travel, science, health, entertainment, » Discuss topics related to international news stories.
sports, and more. Become familiar with current events vocabulary and
topics.

© Voxy 2018 UNIT GUIDE | 25

 VOXY TEACHER TRAINING: PEDAGOGY & BEST PRACTICES
In this course, you will learn the research, philosophies and best practices for Second Language Acquisition (SLA), with a particular emphasis on Task-Based Language Teaching (TBLT).

By the end of this course, you will be able to:

• Understand the main principles of Task-Based Language Teaching (TBLT) and Second • Apply best teaching practices in online and in-person classrooms.
Language Acquisition (SLA).

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

INTRODUCTION TO SECOND LANGUAGE Learn the key elements of Second Language Acquisition. Watch examples of » Understand the principles of Second Language Acquisition. B1 - C1 Modals of obligation
ACQUISITION the key elements in the classroom. » Identify the four key elements of SLA. Negative questions
» Use the key elements of SLA in the classroom. Wh- past tense questions

INTRODUCTION TO TASK-BASED LANGUAGE Study the principles of Task-Based Language Teaching and learn how to apply » Talk about the principles of Task-Based Language Teaching. B1 - C1 Gerunds
TEACHING them in the classroom. » Identify students’ personal goals. Phrasal verbs
» Use tasks in the classroom. Modals of obligation
Modals of probability

HOW TO USE AUTHENTIC MATERIALS Learn how to teach English language learners using authentic materials. Watch » Identify authentic materials to use in the classroom. B1 - C1 Simple imperative
IN THE CLASSROOM examples of teachers and students interacting with authentic materials. » Adapt authentic materials into classroom material. Modals of advice
» Use authentic tasks with your students. Prepositions
Adjective clauses

LESSON PLANNING Learn how to create lessons that target receptive skills or productive skills. View » Create and use a lesson plan targeting receptive skills. B1 - C1 Modals of advice
examples of real lesson plans and listen to teachers using lesson plans in their » Plan and teach lessons that target productive skills. Simple future
classes. » Read real lessons plans targeted towards each skill. Passive voice
Coordinating conjunc-
tions
LESSON STRUCTURES Read about the main components of a task-based English lesson and watch » Understand the main components of a task-based English lesson. B1 - C1 Passive voice
teachers apply these stages in a real class. In addition, learn how to engage » Use lesson stages in the classroom. Gerunds
students in the classroom using Instruction Checking Questions (ICQs) and » Engage students in the classroom using ICQs and CCQs. Phrasal verb
Concept Checking Questions (CCQs). Adjective clauses

ERROR CORRECTION & FEEDBACK Learn about the value of giving feedback to students, as well as the various » Give corrective feedback to your students using a variety of methods. B1 - C1 Modals of advice
methods of giving corrective feedback to students. » Understand which forms of corrective feedback are more effective. Adjective clauses
» Observe teachers giving various types of feedback to their students. Passive voice

© Voxy 2018 TEACHER TRAINING | 26

 UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

ASSESSMENT Understand proficiency scales and how and why to use different forms of » Teach students to prepare for standardized exams. B1 - C1 Phrasal verbs
assessment. Furthermore, learn about common standardized tests, such as the » Understand the difference between proficiency assessments and Passive voice
TOEFL and IELTS, and how to prepare your students to take them. achievement tests. Modals of ability
» Use proficiency scales and can-do statements.

TEACHING WITH TECHNOLOGY Learn about the benefits of using technology inside and outside of the class- » Use technology for language instruction inside and outside of your classroom. B1 - C1 Modals of ability
room. Set up your online classroom and learn tools and tips on how to facilitate » Understand the value of blended learning. Zero conditionals
learning. » Manage an online classroom. Infinitives of purpose

LANGUAGE LEARNING VARIABLES & Understand language learning variables, such as age and motivation, and » Learn to teach students with different proficiency levels, learning styles and B1 - C1 First conditional
LEARNING STYLES how they affect language learning. Learn how to teach students with different motivations. Modals of ability
learning styles. » Employ engagement techniques used to teach adults learners. Modals of advice

CLASSROOM MANAGEMENT & TEACHING Learn different techniques for classroom management in traditional and online » Understand general tips for how to manage classrooms. B1 - C1 First conditional
WITH LIMITED RESOURCES classrooms. Furthermore, learn tips on how to teach with limited resources. » Effectively manage your online classroom. Zero conditional
» Teach with limited resources. Conjunctive adverbs
Infinitives of purpose

REVIEW In this unit, you will review the principles of Second Language Acquisition and » Understand the principles of Second Language Acquisition and Task-Based B1 - C1 Modals of obligation
Task-Based Language Teaching. In addition, you will re-visit how to use authen- Language Teaching. Present perfect
tic materials in the classroom, how to structure lessons, and how to teach using » Confidently plan for and teach a class of English language learners using the Passive voice
technology. TBLT method.
» Provide various forms of corrective feedback to students.

© Voxy 2018 TEACHER TRAINING | 27

 ENGLISH FOR BUSINESS
In this course, you will learn about a variety of work functions, from HR and customer service to IT and marketing. The course also covers introductions, meetings, negotiations, leadership and entrepreneur-
ial skills, email correspondence and more.
By the end of this course, you will be able to:
• Communicate effectively in common workplace situations. • Discuss issues that arise in business meetings and everyday workplace situations.
• Understand a wide variety of workplace correspondence and materials. • Apply best practices in diverse workplace situations.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

MEETINGS & WEB CONFERENCING Learn how manage a meeting from start to finish, including creating an agenda, » Extract key details from discussions in meetings. B1 - C1 Simple future
and giving updates to team members. In addition, learn how to troubleshoot » Give and expand upon work updates in a meeting. Modals of ability
technical difficulties on telephone and video conferences, and take meeting » Take and understand notes on a variety of meeting topics. Phrasal verbs
notes on a variety of topics. Present perfect

PRESENTATIONS Learn tips on how to best prepare for presentations, and how to begin and end » Introduce yourself and outline your presentation. B1 - C1 Gerunds
your presentations effectively. Furthermore, learn how to understand complex » Ask for and respond to questions after a presentation. Present perfect
lectures in English on various business-related topics. » Give and understand complex lectures on business-related topics. Present continuous
Simple imperative

TELEPHONE COMMUNICATION Would you like to improve your telephone skills? Complete this unit to learn » Manage and participate in work-related telephone calls. B1 - C1 Modals of ability
how to manage and participate in work-related telephone calls, leave and » Leave and understand detailed voicemails related to work. Phrasal verbs
understand detailed voicemails, and interact with a variety of service providers » Interact with a variety of service providers related to business via phone. Yes/No questions
related to business via phone. Modals of probability

EMAILS Successfully communicate over email by learning tips on how to write effective » Understand announcements made in emails on work-related topics. B1 - C1 Present perfect
emails. In addition, learn how to understand announcements made over email, » Write letters and emails on a variety of business topics. Simple future
and how to write letters and emails on a variety of business topics. » Understand tips on how to write effective emails. Simple imperative
Passive voice
Adjective clause

RESUMES & COVER LETTERS Strengthen job-searching skills by learning tips on how to write effective » Understand the benefits of cover letters and resumes. B1 - C1 Modals of advice
resumes and cover letters. Furthermore, understand tips on how to conduct a » Write effective cover letters and resumes. Phrasal verbs
successful job search. » Learn tips on how to conduct a job search. Second conditional
Modals of obligation

INTERVIEWS Master the art of interviews by learning how to discuss job history and work-re- » Lead a discussion in an interview, expanding and developing ideas (as an B1 - C1 Phrasal verbs
lated achievements. Learn tips on how to respond to common job interview interviewer or interviewee). Gerunds
questions and how to lead an interview effectively. » Discuss job history and previous work-related achievements. Modals of ability
» Learn common job interview questions and tips for high performance in Active voice
interviews. Wh- questions

© Voxy 2018 BUSINESS | 28

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

NEGOTIATIONS Improve negotiation skills by learning how to state interests and objectives, » State interests and objectives in a negotiation meeting. B1 - C1 Present perfect
present proposals and counter proposals, and express opinions and solutions. » Present proposals and counter proposals in negotiation meetings in person Phrasal verbs
and through email. Second conditional
» Express opinions and suggest solutions to reach agreement. Zero conditional

NETWORKING Develop networking skills by learning how to introduce yourself at networking » Introduce yourself to others at networking events. B1 - C1 Present perfect
events, describe professional background and experience, and engage in small » Describe your professional background and experience. Phrasal verbs
talk with co-workers and new acquaintances. » Engage in small talk with co-workers and new acquaintances. Adverbs

AROUND THE OFFICE Successfully navigate your way around the office by learning how to under- » Understand company-wide emails relating to office updates. B1 - C1 Phrasal verbs
stand company-wide emails and engage in conversations with co-workers on a » Engage in conversations with co-workers about work-related and non-work- Simple imperative
variety of topics. Furthermore, learn how to give and follow detailed directions related topics. Adjective clauses
on topics related to everyday business. » Ask for, follow, and give detailed directions on topics related to everyday Adverbs
business.

HR Describe employee benefits, and company policies and procedures. Learn the » Make company-wide updates related to Human Resources. B1 - C1 Zero conditional
basics of recruiting by learning how to write official offer and rejection letters, » Understand the basics and best practices of recruiting. Modals of ability
and by understanding employee onboarding. » Describe the role of HR Departments. Simple future

IT Be the resident IT expert by learning how to troubleshoot technical problems » Understand simple and complex technical instructions. B1 - C1 Prepositions of place
and explain them to co-workers. In addition, learn how to understand simple » Give advice for resolving a problem with a product or a piece of equipment. Demonstrative pronouns
and complex technical instructions, and how to give advice for resolving a Relative pronouns
problem with a product or piece of equipment. Phrasal verbs

FINANCE Develop financial skills by learning how to explain balance sheets, income » Explain financial roles and responsibilities. B1 - C1 Gerunds
statements, and cash flow statements. Furthermore, understand various finan- » Update team members on a company’s financial status. Present perfect
cial positions and responsibilities, including accountants and investment fund » Understand balance sheets, income statements, and cash flow statements. Passive voice
managers. Infinitives of purpose

MARKETING Master marketing by studying content and digital marketing. Learn how to give » Understand the value of marketing and digital marketing. B1 - C1 Gerunds
company updates on marketing-related matters and how to develop marketing » Give company updates on marketing-related matters. Noun clauses
strategies based on real case studies. » Develop marketing strategies based on case studies. Phrasal verbs

PRODUCT DEVELOPMENT/TECHNOLOGY Develop product development skills through reading about the agile product » Understand the agile product development process. B1 - C1 Wh- question present
development process and listening to status updates on engineering-related » Give updates on the status of engineering-related projects. tense
products. In addition, learn how to explain the value of User Experience. » Understand the value of a the User Experience. Possessive pronouns
Prepositions of place

© Voxy 2018 BUSINESS | 29

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

CUSTOMER SERVICE Develop customer service skills by learning about the value of the customer » Understand the value of Customer Service Departments. B1 - C1 First conditional
service departments, reading and listening to real complaints from customers, » Read and respond to letters of complaints from customers. Phrasal verbs
and writing feedback surveys for customers and employees. » Write feedback surveys for customers or employees. Simple imperative

PROJECT MANAGEMENT Explore the different aspects of project managements and some common » Understand the components of project management. B1 - C1 Imperatives
challenges project managers face. Learn about what happens when projects » Talk about the difference between projects and operations. Adjectives
are managed properly and how to avoid running into these issues. » Learn about the challenges of project management. Modal verbs of advice

LEADERSHIP Become a better leader by learning tips on how to effectively manage a team. » Learn about the value of various approaches to management. B1 - C1 Passive voice
In addition, learn about different management styles, how to motivate employ- » Understand best practices in how to manage a company or a team. Zero conditional
ees, and become familiar with workplace trends. Phrasal verbs

ENTREPRENEURSHIP There are many challenges and rewards of becoming an entrepreneur. Read » Understand the challenges of running a start-up business. B1 - C1 First conditional
tips for entrepreneurs, learn ways to promote and grow your business, and » Learn how to promote and grow a new business. Phrasal verbs
prepare for the challenges of starting a new business. Modals of obligation

REVIEW Reinforce your business knowledge and skills by reviewing material related to » Navigate the business world in English. B1 - C1 Passive voice
meetings, communication in the workplace, presentations, and much more. » Make presentations and communicate in the workplace. Zero conditional
» Discuss topics related to business and business news. Phrasal verbs

© Voxy 2018 BUSINESS | 30

 ENGLISH FOR CROSS-CULTURAL TRAINING
In this course, you will gain cultural awareness by reflecting on your own culture and broadening your understanding of global cultural differences. The intercultural skills developed in this course
will help you navigate both verbal and non-verbal communication, manage a diverse, intercultural team, engage in intercultural business, and much more.
By the end of this course, you will be able to:
• Learn about dimensions of cultures that create intercultural differences. • Understand how to promote cross-cultural collaboration and understanding.
• Discover how to successfully navigate cross-cultural interactions.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

CULTURE OVERVIEW Review the fundamentals of culture and the importance of cross-cultural » Learn about the fundamentals of culture. B1+ Complex sentences
training by exploring different metaphors, dimensions, and perspectives » Understand different dimensions of culture. Simple future
of culture. » Discover different cultural perspectives. Modals of probability

TYPES OF CULTURAL DIFFERENCES Learn about common types of cross-cultural differences from concept of self » Learn about how cultures differ. B1+ Noun clauses
and power, to source of status and locus on control. Explore how these » Understand dimensions of cultural differences. Passive voice
cross-cultural variances impact businesses in different ways. » Explore cultural differences in business. Adverbial phrases

LIVING ABROAD Understand the different stages of cultural awareness and adjustment that » Understand how to develop cultural awareness. B1+ Present perfect
are common when living abroad. Learn about strategies for adapting to new » Discover how to learn from cross-cultural experiences. Noun clauses
cultures and hear stories of how people have navigated cultural differences » Learn how to navigate cultural differences. Relative clauses
when living abroad.

NON-VERBAL COMMUNICATION Learn about the importance of non-verbal communication differences in » Learn about the importance of non-verbal communication. B1+ Gerunds
intercultural communication. Understand different types of non-verbal » Understand different aspects of non-verbal communication. Past continuous
communication and discover how to avoid non-verbal miscommunications. » Discover how to avoid non-verbal miscommunications. Complex sentences

SPECIFIC CULTURAL DIFFERENCES Learn about specific cultural differences from around the world. Take a » Learn how cultures differ from each other. B1+ Adverbial phrases
closer look at cultural differences within Africa, and hear about intercultural » Compare different global cultures. Passive voice
experiences between the UK, Australia, China and more. » Discover how to cross-cultural communication helps business. Present perfect

ENGLISH AROUND THE WORLD Learn about global differences in English spelling, vocabulary, and » Learn about differences in English vocabulary. B1+ Complex sentences
pronunciation by listening to native speakers from the UK, USA, Australia, » Explore about differences in English spelling. Simple past
South Africa, and Ireland talk about what makes their English unique. » Discover differences in English pronunciation. Adverbs of degree

© Voxy 2018 CROSS-CULTURAL TRAINING | 31

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

COMMUNICATION STRATEGIES Take a look at some strategies to enhance your intercultural communication. » Understand fundamentals of intercultural communication. B1+ Present perfect
Learn about how some companies have struggled to achieve clear » Learn about challenges in cross-cultural communication. Relative clauses
communication across cultures, but have learned from their past experiences. » Understand how to communicate with non-native speakers. Adverbial phrases

MANAGEMENT STRATEGIES Discover how to promote collaboration and understanding within a cross- » Learn how to promote cross-cultural collaboration and understanding. B1+ Transitional words
cultural team by learning strategies and hearing from experts in the field. Take a » Discover how to have an open mind when managing intercultural teams. Phrasal verbs
deeper look at some common challenges and learn how to avoid and resolve » Understand how to manage challenging situations. Complex sentences
these issues.

CROSS-CULTURAL BUSINESS Learn about the benefits of cross-cultural collaboration in the workplace and » Learn how to understand your client’s culture. B1+ Relative clauses
how to work with global clients. Discover how to navigate translation, virtual » Understand cross cultural meeting etiquette. Complex sentences
communication, and differences in meeting etiquette. » Learn about virtual communication. Zero conditional

WORKING IN A MULTI-NATIONAL COMPANY Understand the unique challenges of having a global team and the cultural » Discover what it means to have a cross-cultural team/company. B1+ Passive voice
challenges that can arise and learn how to maximize opportunities to make » Learn about cultural challenges in multinational companies. Noun clauses
intercultural connections with your team. » Understand how to make intercultural connections. Infinitives of purpose

REVIEW Review the key concepts that have been covered in this course. » Review material from the course. B1+ Phrasal verbs
Adverbial phrases
Modals of probability

© Voxy 2018 CROSS-CULTURAL TRAINING | 32

 ENGLISH FOR CUSTOMER SERVICE
In this course, you will receive an overview of industry best practices as well as real-life examples of customer service through specific channels, including telephone, email, live chat and social media.
By the end of this course, you will be able to:
• Apply Customer Service best practices. • Communicate with clients about customer-service related topics.
• Understand customer complaints and reconcile issues.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

CUSTOMER SERVICE OVERVIEW Learn customer service best practices and apply them to real-life situations. » Understand and apply Customer Service best practices. A2+ Phrasal verbs
Understand job descriptions for customer service team members and describe » Learn tips on how to facilitate positive Customer Service experiences. Gerunds
tools commonly used by customer service teams. Wh- questions

CUSTOMER SERVICE VIA TELEPHONE Listen to real examples of customer service representatives handling complaints » Understand and respond to customer service inquiries and complaints over A2+ Phrasal verbs
and inquiries over the phone. the telephone. Present continuous
» Apologize for poor customer experiences. Yes-no questions

CUSTOMER SERVICE VIA EMAIL Understand and respond to customer service inquiries and complaints over » Understand and respond to customer service inquiries and complaints over A2+ Passive voice
& SOCIAL MEDIA email, live chat, and social media channels. email Respond to inquiries and complaints through social media platforms. Present perfect
» Engage with customers on Live Chat. Simple Future

TECHNICAL TROUBLESHOOTING From helping set privacy settings to fixing a frozen iPad, this unit will teach you » Give troubleshooting assistance to customers on a variety of technical issues. A2+ Simple imperative
all you need to know in order to give troubleshooting assistance to customers » Understand how to give step-by-step instructions to customers. Modals of ability
on a variety of technical issues. First conditional

MEETINGS & WEB CONFERENCING Learn how manage a meeting from start to finish, including creating an agenda, » Extract key details from discussions in meetings. B1+ Simple future
and giving updates to team members. In addition, learn how to troubleshoot » Give and expand upon work updates in a meeting. Modals of ability
technical difficulties on telephone and video conferences, and take meeting » Take and understand notes on a variety of meeting topics. Phrasal verbs
notes on a variety of topics. Present perfect

PRESENTATIONS Learn tips on how to best prepare for presentations, and how to begin and end » Understand the main points of a work-related presentation. B1+ Gerunds
your presentations effectively. Furthermore, learn how to understand complex » Extract key details from presentations on a variety of topics. Present perfect
lectures in English on various business-related topics. » Learn tips on how to give a better presentation. Present continuous
Simple imperative

© Voxy 2018 CUSTOMER SERVICE | 33

 ENGLISH FOR EXECUTIVE LEADERSHIP
In this course, you will learn about key aspects of executive leadership including creating a company vision, giving effective feedback, and managing an efficient team. You will learn about leadership qual-
ities and skills from experts and experienced business leaders from around the world.
By the end of this course, you will be able to:
• Recognize the qualities and characteristics of strong and effective leaders. • Learn how to efficiently manage tasks and teams.
• Understand how to create company vision and goals.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

LEADERSHIP OVERVIEW Listen to advice from successful leaders from many fields and learn what makes » Describe leadership qualities. B1+ Present perfect
leaders stand out in their companies. You will learn how to overcome common » Understand leadership challenges. Relative clauses
leadership challenges and pitfalls by watching engaging interviews with lead- » Learn about successful leaders. Adverbial phrases
ers from top global companies.

COMPANY VISION Learn how companies define themselves by creating a company vision and » Understand ways to define your company. B1+ Passive voice
vision statement. You listen to expert advice about how to make and define a » Learn how to make a vision statement. Complex sentences
company vision and read authentic vision statements from different companies. » Read company vision statements. Noun clauses

TEAM MANAGEMENT Listen to business leaders give advice about how to build and foster a collabo- » Learn how to create a great team. B1+ Relative clauses
rative and successful team through effective motivation, retention strategies, and » Understand how to work well as a team. Simple imperative
team empowerment. » Discover employee retention strategies. Phrasal verbs

COMMUNICATION SKILLS Learn about the importance of clear and effective communication in the work- » Learn how to make a good impression. B1+ Simple imperative
place. Discover how communication strategies enable you to smoothly navigate » Understand the importance of listening and non-verbal communication. Phrasal verbs
through a variety of situations; from making a good impression to learning how » Learn how to manage difficult situations. Preposition-adjective
to handle a mistake at work. collocations

GIVING FEEDBACK Master your ability to give clear, constructive feedback to team members and » Learn how to give constructive feedback. B1+ Present perfect
learn how to handle challenging situations with employees. Read authentic » Read authentic examples of employee feedback. Adverbs of degree
performance reviews to examine the language used to give both praise and » Understand how to deal with difficult situations. Modals of probability
constructive criticism. and ability

GOAL SETTING Learn about how strategic goal-setting helps leaders achieve their visions and » Learn about the importance of goal-setting. B1+ Noun clauses
discover strategies to communicate these goals effectively across teams. Read » Understand how to set and communicate goals. Adverbial phrases
authentic business goals from global companies to see these strategies in use. » Read authentic examples of business goals. Simple imperative

© Voxy 2018 EXECUTIVE LEADERSHIP | 34

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

TIME MANAGEMENT In this unit, you will learn how to maximize the time you have and prioritize the » Learn about time management strategies. B1+ Present continuous
many tasks you juggle in your daily life. Listen to business leaders talk about » Undestand how to prioritize. Zero conditional
their favorite time-management tools for themselves and their teams. » Learn how to use time management tools. Phrasal verbs

CREATIVE THINKING AND In this unit, discover how to maximize creativity to spark innovation and prob- » Understand the benefit of creative thinking. B1+ Gerunds
DECISION MAKING lem solving in the workplace. Learn how to handle difficult decisions and how » Learn about decision making strategies. Noun clauses
effective decision-making strategies can have a lasting impact on company » Discover how descisions can benefit a company. Relative clauses
success.

BUSINESS SCALING In this unit, learn about how and when your company should grow and how » Learn how to scale a company. B1+ Adverbial phrases
to identify when growth is beneficial or harmful for your company. Listen to » Understand when to scale your company. Passive voice
accounts from leaders of multinational companies to learn about successful and » Discover how real companies scaled successfully. Noun clauses
unsuccessful scaling strategies.

WORKPLACE EFFICIENCY Learn how to super-charge your team by discovering valuable team training » Understand the benefit of employee training. B1+ Infinitives of purpose
and delegation strategies. Figure out how you can make your company envi- » Learn how to delegate tasks and responsibilities effectively. Phrasal verbs
ronment a balance between comfort and stimulation suitable for many types of » Know how to make a great work environment for employees. Modals of advice
employees.

WORKPLACE TRENDS Explore some recent trends in companies from around the world. From flexible » Learn about recent workplace trends. B1+ Present perfect
schedules, to bringing your pets to the office, think about whether these trends » Discover how work environments are changing. Modals of advice
help or hinder company productivity and the workplace environment. » Reflect on the pros and cons of recent worplace trends. Reported speech

REVIEW Review the key concepts that have been covered in this course. » Review material from the course. B1+ Phrasal verbs
Present perfect
Simple imperative

© Voxy 2018 EXECUTIVE LEADERSHIP | 35

 ENGLISH FOR FINANCIAL SERVICES
In this course, you will learn about the foundation of the financial services industry, from accounting to Wall Street. This course also includes lessons about financial planning, investment management, securi-
ties analysis, and insurance. Additionally, you will learn from real-world financial news stories.
By the end of this course, you will be able to:
• Describe the economics of banking. • Understand news on a variety of financial topics.
• Talk about stock trends and investing.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

BANKING AND SAVINGS Study important aspects of banking such as lending, credit, and interest rates. » Describe the economics of banking. B1+ Relative pronouns
» Understand the responsibilities of a credit analyst. Passive voice
» Discuss bank crises. Zero conditionals

INVESTMENT BANKING Discover the origins of investment banking and the role that investment banks » Give a historical overview of investment banking. B1+ Defining relative clauses
play today. » Understand investment banking activities. Infinitives of purpose
Adjective clauses

INVESTMENT MANAGEMENT Study different types of investments and explore mutual exchanges and » Identify types of investments. B1+ Non-defining relative
diversification. » Understand different investment strategies. clauses
» Describe investment management jobs and responsibilities. Gerunds
Passive voice

ACCOUNTING Learn about the basics of accounting, from payroll and budgeting, to balance » Identify different branches of accounting. B1+ Adverbial phrases
sheets and cash flows. » Understand forecasting and budgeting. Complex sentences
» Understand the responsibilities of an accountant. Present perfect

INSURANCE Understand how insurance policies work and the main types of insurance » Describe types of insurance. B1+ Noun clauses
coverage offered today. » Identify insurance components. First conditional
» Understand insurance jobs. Modals of probability

WALL STREET Take a look at Wall Street, stock exchanges, and IPOs. » Define “Wall Street,” “stock exchanges,” and “initial public offerings” (IPOs). B1+ Present perfect
» Talk about stock trends and investing in the stock market. Complex sentences
» Describe types of jobs on Wall Street. Phrasal verbs

© Voxy 2018 FINANCIAL SERVICES | 36

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

SECURITIES ANALYSIS Learn about the roles and responsibilities of securities analysts and examine » Describe different methods for analyzing a security. B1+ Relative clauses
real examples of forecasting. » Understand the responsibilities of a securities analyst. Adverbial phrases
» Recognize security analysis in real-world context. Modals of probability

FINANCIAL PLANNING Learn about the roles of financial managers and tips for personal finance. » Improve knowledge of personal financial planning. B1+ Simple imperative
» Describe financial planning and advising jobs. Complex sentences
First conditional

NEWS Become comfortable reading and watching news on a variety of financial » Understand news related to the stock market. B1+ Present perfect
topics. » Understand news related to a country’s economy. Subordinating conjunc-
» Explain how technology is impacting the field of finance. tions
Second conditionals

REVIEW Reinforce financial knowledge learned in the course. » Recall key information about financial services. B1+ Present perfect
» Describe components of financial services. Gerunds and infinitives
Complex sentences

© Voxy 2018 FINANCIAL SERVICES | 37

 ENGLISH FOR THE FOOD AND BEVERAGE INDUSTRY
In this course, you will learn how to navigate all sectors of the food and beverage industry, from handling reservation requests, to taking food and drink orders, and much more. You will expand
your culinary vocabulary and improve your understanding of common dietary requirements so you can better serve your customers..
By the end of this course, you will be able to:
• Understand how to handle a variety of customer questions, complaints, and requests. • Apply your knowledge nutrition to deepen your understanding of healthy habits.
• Read restaurant reviews from real customers and culinary tips from top chefs.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

JOBS & RESPONSIBILITIES Learn about the responsibilities of different food service industry roles. » Understand the responsibilities of different food service industry roles. A2+ Present simple
» Describe the daily tasks of chefs, servers, and managers. Gerunds
» Talk about serving in a restaurant. Present perfect

DINING MANAGEMENT Learn how to accommodate reservation requests. » Discuss how to make a good first impression. A2+ Future simple
» Handle client reservations. Wh-questions
» Answer client questions and requests. Prepositions of time

SERVING AT A RESTAURANT Listen to servers take food orders from diners. » Take orders from diners in a restaurant setting. A2+ Future simple
» Describe lunch and dinner specials to patrons. Definite articles
» Understand customer questions. Infinitives of purpose

SERVING FOOD TO GO Learn to understand people ordering food to go. » Understand take out orders. A2+ Yes or no questions
» Respond to questions about take out orders. Modals of ability
» Take a delivery order. How questions

COOKING & PREPARATION Listen to cooks talk about their favorite cooking tips and recipes. » Understand how to follow cooking instructions. A2+ Modals of ability
» Read recipes for meat, fish, and more. Present continuous
» Learn how to make a perfect coffee. Quantifiers

HANDLING MONEY Understand how to handle money and talk about prices with confidence. » Understand how to talk about prices. A2+ Coordinating conjunc-
» Talk about different way to pay. tions
» Answer customer questions about cost. Adverbs of degree
Possessive adjectives

HANDLING QUESTIONS & COMPLAINTS Handle a range of common questions and compaints from customers. » Give recommendations to customers. A2+ Present simple
» Understand and respond to customer complaints. Wh- questions
» Answer questions about food orders. Yes or no questions

© Voxy 2018 FOOD & BEVERAGE | 38

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

BAR SERVICES Learn about the responsibilities of bartenders and common drinks they serve. » Talk about the responsibilities of a bartender. A2+ Passive voice
» Learn how to prepare a variety of mixed drinks. Imperatives
» Describe drink specials and take drink orders. Adjective clauses

TALKING ABOUT FOOD Understand how to offer and describe different types of food to customers. » Describe food, ingredients, and flavors. A2+ Countable nouns
» Offer food options to customers. Passive voice
» Talk about international cuisine. Proper nouns

DIETARY RESTRICTIONS & ALLERGIES Become familiar with common diets, restrictions, and food allergies. » Understand dietary requirements and allergies. A2+ Prepositions of time
» Learn about common diets. Modals of ability
» Listen to customers’ special requests. Present perfect

FOOD & HEALTH Learn about the food and the habits that make people healthy. » Talk about healthy foods. A2+ Modals of probability
» Learn about healthy eating habits. Passive voice
» Discover connections between food and health. Comparative adjectives

RESTAURANT REVIEWS Read real restaurant reviews to understand how to make a great customer » Read negative restaurant reviews. A2+ Modals of obligation
experience. » Understand positive restaurant reviews. Prepositions of place
» Listen to conversations about food quality. Coordinating conjunc-
tions

FOOD INDUSTRY BEST PRACTICES Understand kitchen safety and best practices when cooking. » Learn about food safety. A2+ Gerunds
» Listen to cooking tips. Present perfect
» Understand restaurant best practices. Passive voice
Infinitives of purpose

FOOD INDUSTRY NEWS Learn about the latest trends in the food industry. » Talk about food and dining trends. A2+ Present perfect
» Understand unhealthy eating habits. Superlative adjectives
» Learn about global cuisine. Adverbs

REVIEW Review material from the course. » Review the key concepts that have been covered in this course. A2+ Wh- questions
Modals of probability
Imperatives

© Voxy 2018 FOOD & BEVERAGE | 39

 ENGLISH FOR HEALTHCARE PROFESSIONALS
In this course, you will learn how to describe diseases and conditions, interact with doctors and patients, use key terminology on the job and more.

By the end of this course, you will be able to:

• Understand key terminology in the major medical fields, including anatomy, pediatrics, and • Discuss up-to-date developments in medicine.
genetics. • Communicate effectively about professions and skills in the healthcare industry.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

ANATOMY Explore the human body inside and out! » Learn the different systems of the body. B1 - C1 Passive voice
» Explore human anatomy and physiology. Adjective clauses
» Know how a human body functions. Adverbs

COMMON DISEASES Learn about common diseases that affect humans. » Understand the cause of common diseases. B1 - C1 Passive voice
» Learn the symptoms associated with each disease. Modals of probability
» Discover how the diseases are treated. Present perfect

PHARMACOLOGY Become familiar with the job of a pharmacist and learn about different » Learn about common prescription drugs. B1 - C1 Modals of probability
medications. » Listen to conversations in a pharmacy. Modals of ability
» Read about antibiotics. Phrasal verbs

HOSPITALS AND NURSING Investigate the inner workings of hospitals and the staff that work in them. » Explore nursing and its duties. B1 - C1 Modals of probability
» Learn about common hospital procedures. Modals of ability
» Understand different results of examinations. Phrasal verbs

GENETICS Gain an understanding of genetics and how they affect human life. » Understand how genetics work. B1 - C1 Present perfect
» Learn about genetic disorders. Passive voice
» Explore jobs related to genetics. Modals of probability
Conjunctive adverbs

PATHOLOGY AND CANCER Learn the work of pathologists and how cancers are diagnosed and treated. » Explore the work of pathologists. B1 - C1 First conditional
» Learn about cancers. Second conditional
» Discover how cancers are treated. Subordinating conjunc-
tions
Present perfect continuous

© Voxy 2018 HEALTHCARE PROFESSIONALS | 40

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

GYNECOLOGY Discover the role gynecology and obstetrics plays in pregnancy and birth. » Learn about gynecology and obstetrics. B1 - C1 Gerunds
» Read about advances in testing birth defects. Passive voice
» Watch videos to understand in vitro fertilization. Relative pronouns

PEDIATRICS Explore the unique work of pediatricians all over the globe. » Know the work of pediatricians. B1 - C1 Passive voice
» Examine medical issues that involve children. Adjective order
» Learn childhood diseases. Adverbs of definite
frequency

SURGERIES AND PROCEDURES Watch and listen and real doctors and patients talk about common surgeries » Understand everyday surgeries. B1 - C1 Past continuous
and procedures. » Learn about medical procedures. Modals of ability
» Explore advances in medical technology. Passive voice
Present perfect

OPTOMETRY Watch videos and listen to real interactions between optometrists and their » Know of common eye disorders. B1 - C1 Modals of probability
patients » Understand the work of optometrists. Infinitives of purpose
» Discover current procedures related to vision health. Wh- questions

REVIEW: MEDICAL NEWS Listen to and read real news articles related to the units covered in the Health- » Review medicine units through current news stories. B1 - C1 First conditional
care course. » Discover latest information about medical breakthroughs. Second conditional
» Explore current issues in different medical fields. Modals of probability

© Voxy 2018 HEALTHCARE PROFESSIONALS | 41

 ENGLISH FOR IT HELPDESK & SUPPORT
In this course, you will receive an overview of industry best practices as well as real-life examples of IT helpdesk and support through specific channels, including telephone, email, live chat and social
media.
By the end of this course, you will be able to:
• Apply IT Helpdesk and support best practices. • Understand and explain technical issues and solutions.
• Communicate with customers and troubleshoot technical issues.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

IT AND HELPDESK OVERVIEW & Learn key vocabulary about important IT topics and how to give high quality » Understand and apply IT support and helpdesk best practices. B1 - B2 Gerunds
BEST PRACTICES technical support. Understand how to use and respond to customer help desk » Learn tips on how to facilitate positive IT experiences. Phrasal verbs
tickets efficiently and effectively. » Talk about important IT topics. Noun clauses

IT SUPPORT VIA TELEPHONE Learn to understand customer complaints and issues over the phone and give » Understand and respond to IT inquiries and complaints over the telephone. B1 - B2 Present perfect
clear verbal instructions to resolve customer issues. Become comfortable talking » Give instructions over the phone. Modals of ability
about parts of computer hardware and software. » Place a customer on hold. Infinitives of purpose

IT SUPPORT VIA EMAIL, CHAT Learn to understand customer issues sent in writing and communicate IT solu- » Understand and respond to IT inquiries and complaints through email, social B1 - B2 Modals of ability
& SOCIAL MEDIA tions and advice in writing through email and social media as well as live chat. media, and live chat. Passive voice
» Give live written technical support. Conditionals
» Send security reminder emails.

TECHNICAL TROUBLESHOOTING Learn to help customers troubleshoot common issues with their devices and give » Give and understand simple and complex technical instructions. B1 - B2 Simple imperative
detailed technical instructions and tips. Become confident talking about parts of » Give advice for resolving a problem with a product or a piece of equipment. Conditionals
both hardware and software in common devices. » Describe parts of a device. Phrasal verbs

MEETINGS & CONFERENCING Learn how to manage a meeting from start to finish, including creating an agen- » Extract key details from discussions in meetings. B1 - B2 Simple future
da, and giving updates to team members. In addition, learn how to troubleshoot » Give and expand upon work updates in a meeting. Modals of ability
technical difficulties on telephone and video conferences, and take meeting » Take and understand notes on a variety of meeting topics. Phrasal verbs
notes on a variety of topics. Present perfect

PRESENTATIONS Learn tips on how to best prepare for presentations, and how to begin and end » Introduce yourself and outline your presentation. B1 - B2 Gerunds
your presentations effectively. Furthermore, learn how to understand complex » Ask for and respond to questions after a presentation. Present perfect
lectures in English on various business-related topics. » Give and understand complex lectures on business-related topics. Present continuous
Simple imperative

© Voxy 2018 IT HELPDESK & SUPPORT | 42

 ENGLISH FOR MARITIME
In this course, you will learn how to navigate the seas and communicate effectively both in-person and over a VHF radio. This course includes lessons about communication, navigation, emergencies,
and cargo handling that use authentic, maritime specific language.
By the end of this course, you will be able to:
• Describe common maritime roles and duties. • Understand how to plot a course and follow navigational guidelines at sea.
• Communicate with crew members and other ships with a VHF radio.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

SHIP PARTS AND TYPES Learn about different parts of a ship and how to identify and describe different » Understand parts of a ship. A2 - B1 Simple present
types of vessels. Describe common ship actions and how to give and follow » Identify and describe different types of vessels. Gerunds
directions on a ship. » Describe the structure of a vessel. Prepositions of place

JOBS ON A SHIP Describe your role onboard a ship by talking about your daily duties and » Understand roles onboard a ship. A2 - B1 Simple Future
responsibilities. » Describe your duties and responsibilities. Present continuous
Adjectives

COMMUNICATION ON A SHIP Understand standard wheel and engine orders and common VHF radio calls » Understand SMCP Message markers. A2 - B1 Simple imperative
and transmissions. » Give and receive standard wheel and engine orders. Proper nouns
» Make VHF calls and transmissions. Yes/No questions

SHIP SAFETY AND EMERGENCIES Give and understand instructions during an emergency and talk about ship » Give and understand instructions during an emergency. A2 - B1 Passive voice
safety procedures. » Describe safety gear. Relative pronouns
» Describe an emergency situation. Zero conditional

DISTRESS CALLS Send and respond to marine emergency signals by using standard codes. » Learn how to use different emergency codes. A2 - B1 Present perfect
» Cancel a distress alert. Present continuous
» Respond to an emergency call. Passive voice

PASSAGE PLANNING Learn how to plot a course and to understand harbor traffic control signals and » Talk about passage planning. A2 - B1 Preposition-noun collo-
navigational warnings at sea. » Plot a course. cations
» Understand navigational protocols. Zero conditional
Modals of ability

© Voxy 2018 MARITIME | 43

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

NAUTICAL CHARTS Understand how to read and interpret nautical charts so that you can navigate » Understand nautical charts and symbols. A2 - B1 Passive voice
the waters with ease. » Use nautical charts to navigate. Plural nouns
» Identify potential hazards using a nautical chart. Adjective clauses

WEATHER AND SEA STATE Describe marine meteorology by learning about sea state, wind speed, ocean » Describe weather conditions. A2 - B1 Preposition-verb collo-
currents, and more. » Talk about sea state and wind speed. cations
» Understand ocean currents. Infinitives of purpose
Adjective clauses

WEATHER FORECASTS AND WARNINGS Make predictions about marine weather and understand different weather » Make predictions about weather. A2 - B1 Adjectives
warnings. » Understand weather forcasts and reports. Preposition-noun collo-
» Give and receive weather warnings. cations
Adverbs

DOCKING AND CARGO HANDLING Learn about docking procedures and the cargo handling process and how to » Describe the cargo handling process. A2 - B1 Present continuous
handle common hazardous cargo that ships carry. » Talk about common hazardous cargo. Wh- questions present
» Understand dockside safety. tense
Simple imperative

REVIEW Review material from the course. » Review the key concepts that have been covered in this course. A2 - B1 Modals of ability
Passive voice
First conditional

© Voxy 2018 MARITIME | 44

 ENGLISH FOR OIL AND GAS
In this course, you will learn about the oil and gas industry, including processes, techniques, equipment and safety gear. This course also covers the oil and gas industry in the news, plus the impact
and future of the industry.
By the end of this course, you will be able to:
• Understand key concepts of oil and gas exploration and drilling. • Communicate with others about their job skills and responsibilities.
• Recognize safe practices while working on an oil and gas rig. • Read technical descriptions of rig components and processes.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

INTRODUCTION Learn about the world of oil and gas from fossil fuel formation to exploration » Talk about oil and gas in general. B1-B2 Uncountable nouns
and current trends in drilling. » Understand where oil and gas come from. Passive voice
» Talk about oil and gas components. Relative pronouns

GEOPHYSICAL EXPLORATION Discover how oil and gas are formed underground and some of the many » Discuss oil and gas exploration. B1-B2 Prepositions of place
methods geologists use to find them. » Talk about oil and gas sources. Modal verbs
» Understand oil and gas production processes. Irregular present tense

PROCESS AND TECHNIQUES Explore the lifecycle of a well and methods for both conventional and uncon- » Describe oil and gas production processes. B1-B2 Adverbs of frequency
ventional oil and gas extraction. » Talk about routines on a rig. Gerunds
» Understand oil and gas extraction techniques. Future simple

TOOLS AND EQUIPMENT From derricks and elevators to kelly drives and breaking systems, this unit will » Describe different oil and gas equipment. B1-B2 Countable nouns
guide you through the many systems and tools involved in daily work on an oil » Maintain oil and gas tools and equipment. Indefinite Articles
or gas rig. Passive voice

OFFSHORE DRILLING Learn about offshore drilling vessels, the processes involved in offshore drilling, » Describe offshore tools and equipment. B1-B2 Adverbs of frequency
and some of the people you will find on these vessels. » Describe the structure of a vessel. Adjectives
» Describe offshore processes and techniques. Simple past irregular
» Describe offshore jobs/duties/responsibilities.
» Talk about life in offshore drilling.

JOBS AND RESPONSIBILITIES Explore the many jobs available on drilling rigs, from tool pushers and » Describe your job duties. B1-B2 Adverbs
engineers to derrickhands and company men. » Talk about your responsibilities. Phrasal verbs
» Understand the chain of command. Simple future

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UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

SAFETY GEAR Understand how to keep yourself and others safe by using the safety gear » Describe different kinds of safety gear. B1-B2 Modals verbs of obli-
available to you on an oil or gas rig. » Understand safety expectations. gation
» Inspect your safety gear. Imperative
Phrasal verbs

ONSHORE SAFETY AND EMERGENCIES Learn about how to stay safe and avoid accidents when working on an » Talk about oil and gas regulations. B1-B2 Passive voice
onshore oil or gas rig and hear how some rig workers have avoided » Understand safety tips. Adjectives
accidents for many months at a time. » Understand safety hazards. Phrasal verbs

OFFSHORE SAFETY AND EMERGENCIES Learn about how to stay safe and avoid accidents when working on an » Talk about oil and gas regulations. B1-B2 Modals of advice
offshore oil or gas rig and see some real-world examples of the importance » Understand safety tips and hazards. Passive voice
of safety measures on a vessel. » Describe a problem on a vessel. Adverbs of frequency

CURRENT EVENTS Understand the current events happening in the oil and gas industry and how » Discuss the future of energy. B1-B2 Simple past irregular
global systems impact future energy sources. » Describe oil and gas accidents. Present perfect
» Discuss oil and gas in the news. Phrasal verbs

PROJECT MANAGEMENT Explore the different aspects of project management and some common » Understand the components of project management. B1-B2 Imperatives
challenges project managers face. Learn about what happens when projects » Talk about the difference between projects and operations. Adjectives
are managed properly and how to avoid running into these issues. » Learn about the challenges of project management. Modal verbs of advice

REVIEW Review what you have learned about petroleum geophysics, rig equipment, » Understand petroleum geophysics. B1-B2 Adverbs of degree
common hazards and accidents, and rig safety. » Describe different oil and gas equipment. Phrasal verbs
» Talk about oil and gas hazards and accidents. Superlative adjectives

© Voxy 2018 OIL AND GAS | 46

 ENGLISH FOR SOFTWARE ENGINEERING
In this course, you will sharpen your product development skills and knowledge by engaging with a range of authentic materials ranging from videos of global tech leaders to recordings of real
development team meetings. Discover the latest trends in software development roles, tools, and methods and learn to lead productive meetings and give engaging presentations.
By the end of this course, you will be able to:
• Understand the skills necessary to be a valuable and knowledgeable software engineer. • Communicate clearly with other teams and team members to create a collaborative working
• Recognize programming languages, tools, and methods that fit your software development needs. environment.

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

PRODUCT DEVELOPMENT OVERVIEW Learn about the product development process from experienced developers » Learn about software engineering practices. B1+ Relative clauses
from companies like Google and Microsoft. Understand why each step of the » Understand different approaches to product development. Phrasal verbs
software development lifecycle is necessary to create successful, high-quality » Talk about the pros and cons of different methods. Zero conditional
products.

JOBS AND RESPONSIBILITIES Discover the diversity of software engineering roles by learning what it takes to » Learn about software engineering jobs. B1+ Gerunds
be a software developer, web developer, front-end engineer, or product man- » Understand the responsibilities of different software engineering roles. Passive voice
ager and listen to expert advice to make sure you are successful in your role. » Listen to best practices and advice from veteran programmers. Simple future

PROGRAMMING LANGUAGES Learn about the fundamental programming languages necessary for software » Learn what a programming language is. B1+ Passive voice
development including C, C++, Perl, PHP, Python, Ruby, Java, and SQL and » Compare and contrast programming languages. Adverbial phrases
understand the strengths and limitations of each so that you can choose the one » Understand how to select an appropriate programming language. Relative clauses
that fits your programming needs.

PROCESS OVERVIEW Understand the ongoing processes involved in software development like » Understand software development techniques. B1+ Compound nouns
continuous integration, usability testing, and quality assurance and learn the » Learn how to create high quality software. Modals of ability
importance of creating collaborative teams to keep these processes running » Discover how to collaborate between teams. Adverbial phrases
smoothly.

PRODUCT MANAGEMENT TOOLS Discover the intricacies of product management while learning to make the » Learn about the software development process. B1+ Infinitives of purpose
most of the available tools like GitHub, Jira, Trello, and StackOverflow. From » Understand project management challenges. Zero conditional
managing projects and information, to creating milestones and tracking bugs, » Learn how to use project management software. Noun clauses
there’s a tool to help you!

COMMUNICATION TOOLS Learn how to create a seamless flow of communication between team members » Understand how team chat tools are used. B1+ Relative clauses
and teams using traditional email for updates and announcements and applica- » Learn about professional chat apps. Present continuous
tions like Slack, HipChat, or Gitter for quick exchanges. » Read authentic slack and email team conversations. Simple future

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UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

MEETINGS Understand the importance of daily stand-ups and process retrospectives and » Learn how to organize a meeting. B1+ Present perfect
the topics discussed in a weekly development meeting. Listen to a team of » Understand how to give an update or ask for help. Complex sentences
software engineers give updates, raise issues and questions, and talk about » Listen to authentic conversations from daily stand-ups and weekly Passive voice
team strategy. development meetings..

PRESENTATIONS Watch real software presentations to learn strategies that will keep your audi- » Learn presentation techniques. B1+ Relative clauses
ence engaged while clearly communicating your product and company vision, » Understand how to structure a presentation. Present perfect
the challenges you have faced, and the innovative solutions you have devel- » Watch authentic presentations from companies like Apple, Google and Infinitives of purpose
oped. Microsoft.

TROUBLESHOOTING Learn about debugging best practices by exploring bug tracking systems and » Understand debugging tools and processes. B1+ Gerunds
watching tutorials that show how to troubleshoot common software bugs. » Learn about troubleshooting techniques and tools. First conditional
» Listen to developers troubleshoot software bugs. Simple imperatives

TECH TRENDS Make sure you are up to date with the biggest trends in software development » Learn about the world’s biggest trends in software. B1+ Wh- questions
from containers and microservices to big data and cloud computing and more. » Understand concepts like big data, cloud computing and machine learning. Comparative adjectives
» Discover why these topics are popular and their implications for the future. Noun clauses

REVIEW Review the key concepts that have been covered in this course. » Review material from the course. B1+ Phrasal verbs
Infinitives of purpose
Complex sentences

© Voxy 2018 SOFTWARE ENGINEERING | 48

 ENGLISH FOR TOURISM AND HOSPITALITY
In this course, you will explore the foundation of the tourism and hospitality industry, from tour operations to hotel management.

By the end of this course, you will be able to:

• Communicate with guests and hotel personnel about day-to-day needs. • Understand common front-of-the house and back-of-the house interactions.
• Discuss the various positions and responsibilities of hotel staff.

UNIT TITLE OBJECTIVES PROFICIENCY GRAMMAR

LEVELS POINTS

GREETING & RECEIVING GUESTS Become comfortable greeting new guests as they enter the hotel, and » Welcome guests. A2 - B1 Wh- questions
answering any questions they may have. » Answer questions about the hotel. Yes/No questions
» Handle issues with check-in. Simple imperative

RESERVATION INQUIRIES & CHANGES Be able to answer questions regarding reservations and understand the » Answer questions about reservations. A2 - B1 Present perfect
different types of reservation issues that may arise. » Respond to emails dealing with reservations. Modals of probability
» Speak about hotel room rates. Possessive adjectives

RESPONDING TO GUEST REQUESTS Guests will need a variety of things while staying at the hotel. In this unit » Understand guest requests. A2 - B1 Simple past
you’ll learn how to understand and respond to a variety of requests. » Respond to specific demands. Adverbs of degree
» Respond to guest complaints. Proper nouns

DISCUSSING SPECIFIC AMENITIES Become comfortable talking about hotel amenities, such as the pool and » Talk about different amenities. A2 - B1 Modals of obligation
dining room. » Describe parts of the hotel. Simple past irregular
» Describe rental properties. Ordinal adjectives

HOUSEKEEPING Understand the ins and outs of housekeeping in this unit, starting with the » Understand the responsibilities of the housekeeping role. A2 - B1 First conditional
morning meeting. » Use specific vocabulary related to housekeeping. Present continuous
» Communicate with team members. Zero conditional

HOTEL MANAGEMENT Talk about managing daily hotel operations and various teams of hotel » Understand the functions of hotel teams. A2 - B1 Passive voice
personnel. » Understand the hotel vision and mission. Coordinating conjunctions
» Talk about property management systems. Simple Present

© Voxy 2018 TOURISM AND HOSPITALITY | 49

UNIT TITLE DESCRIPTION OBJECTIVES PROFICIENCY GRAMMAR
LEVELS POINTS

GIVING LOCAL SUGGESTIONS Be able to give restaurant and bar suggestions, as well as directions to » Give directions to specific places outside of the hotel. A2 - B1 Modals of advice
places within and outside of the hotel. » Offer suggestions to guests. Prepositions of direction
» Give directions within the hotel. Simple future

CHECKING OUT Become comfortable with the check out process and ensure guests are » Understand the check out process. A2 - B1 Adjective clauses
satisfied before their departure. » Reconcile issues on the guest’s hotel bill. Relative pronouns
» Arrange transportation and baggage assistance for the guest. Phrasal verbs

DINING & FOOD SERVICES After this unit you’ll be able to serve guests at the hotel restaurant and charge » Serve guests in a restaurant. A2 - B1 Modals of permission
items to a room. » Answer questions related to food. Adverbs of degree
» Talk about dinner and lunch specials. Passive voice

BARS Be able to talk about drink specials and serve a wide variety of drinks at » Serve guests at a bar. A2 - B1 Simple past irregular
the bar. » Answer questions related to drinks. Indefinite pronouns
» Take orders for room service from hotel staff. Past continuous

TOUR OPERATIONS Become comfortable talking about tour packages and different parts of a daily » Understand travel itineraries. A2 - B1 Regular adjectives
itinerary. » Read and comprehend travel brochures. Collocations
» Understand world news related to tours. Modal overview

ATTRACTION MANAGEMENT Be able to discuss the responsibilities associated with attraction management » Talk about different types of attractions. A2 - B1 Zero conditionals
and talk about different types of attractions. » Understand the responsibilties of an attractions manager. Phrasal verbs
» Understand ticketing information. Preposition verb collo-
cations

EVENT MANAGEMENT You’ll learn about the steps in event planning and understand how to deal with » Learn how to negotiate with clients. A2 - B1 Infinitives of purpose
clients. » Understand financial information related to event planning. Preposition noun collo-
» Understand different types of orders and contracts. cations
Modals of ability

REVIEW In this review unit, you’ll revisit the key concepts from the Hotel course. » Answer questions about the hotel. A2 - B1 Phrasal verbs
» Interact with guests. Modals of permission
» Interact with fellow hotel employees. Prepositions of place

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