IT Support Technician Phone: (123) 456 78 99
Email: info@qwikresume.com
Website: www.qwikresume.com
ROBERT SMITH LinkedIn:
linkedin.com/qwikresume
Address: 1737 Marshville Road,
Alabama.
Objective
I am a dedicated IT professional highly effective at maintaining and installing software and
hardware for server, laptop, and desktop computers. I am seeking a role offering opportunities for
long-term professional growth and development.
Skills
Microsoft Office Suite, Adobe Creative Suite, Database Management, Data Entry, Supervisory
Experience, Management Experience, Networking, Sharepoint, Printers, Computer Hardware.
Work Experience
IT Support Technician
ABC Corporation August 2015 – November 2016
Maintained detailed documentation for all customers.
Resolved computer hardware and software, printing, installation, word processing, email and
operating systems issues.
Ensured network, system and data availability and integrity through preventative
maintenance and upgrades.
Installed workstations, servers, network equipment.
Traveled up to 50 miles to meet customers on location to handle hardware and software
issues.
Ran and terminated data cables at new and old construction.
Installed networking racks and organized/documented for better maintenance and
troubleshooting.
IT Support Technician
ABC Corporation August 2012 – June 2015
Provided maintenance and development of bug fixes and patch sets for existing web
applications.
Implemented company policies, technical procedures and standards for preserving the
integrity and security of data, reports and access.
Consistently met deadlines and requirements for all production work orders.
Recommended network security standards to management.
Managed firewall, network monitoring and server monitoring both on- and off-site.
Resolved virus and malware issues.
Set up equipment for employees, including installing cables and hardware.
Education
High School Diploma - (Blacksburg High School - Blacksburg, SC)
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