Travelmate 3010 - Ok
Travelmate 3010 - Ok
Service Guide
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on TravelMate3010 service guide.
2
Copyright
Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
3
Conventions
The following conventions are used in this manual:
4
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
5
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
TM 3010 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . 19
Hardware Specifications and Configurations . . . . . . . . . . . . 29
Chapter 2 System Utilities 38
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 3 Machine Disassembly and Replacement 49
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 51
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the miniPCI/Memory/HDD Module/Keyboard . . . 53
Seperate the LCD module and main unit . . . . . . . . . . . . . . . 55
Disassemble the main unit. . . . . . . . . . . . . . . . . . . . . . . . . . . 56
LCD module disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
HDD Disassembly and Reassembly . . . . . . . . . . . . . . . . . . . 61
Chapter 4 Troubleshooting 62
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . 66
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . 69
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 73
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 5 Jumper and Connector Locations 79
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
FRU (Field Replaceable Unit) List 81
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 1 1
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
T Intel® CoreTM Duo processor T2300/T2400/T2500/T2600 with 667 MHz FSB
T Clock speed up to 1.66/1.83/2.16 GHz
Chipset
T North Bridge:
T 915GM
T South Bridge:
T ICH7M
Memory
T DDRII 533/667 SDRAM
T Two DDR SODIMM slots
T Upgradeable to 2GB Memory for 32bit OS, 4G for 64bit OS
Display
T 12.1” WXGA 200-nit high-brightness TFT LCD
T 1280x800 pixel resolution
T 16:10 viewing ratio, supporting simultaneous mlti-window viewing via Acer GridVista
Graphics
T UMA
VRAM
T UMA
T DVMT3.0, share 8MB, up to 128MB in OS
Audio
T Intel HD(High Definition) Audio
T S/PDIF support for digital speakers
T Internal Microphone
Storage
T PATA and SATA co-lay
T 9.5mm height, 2.5” HDD
T Easily removable
Chapter 1 1
T 60/80/100/120GB
T PCI Bus Master Enhanced IDE
T Support Ultra DMA100, S.M.A.R.T
T G-Sensor HDD protection
Communication
T 56Kbps V.90/V.92 modem card (MDC1.5)
T PCI-E Giga LAN on board
T Intel PRO/Wireless 3945ABG network connection solution(dual-band tri-mode 802.11 a/b/g) Wi-Fi
CERTIFIEDTM
T 2 built-in PIFA type Antenna (which has to be placed on the top of LCD on the sides of LCD latch)
T Bluetooth 2.0 +EDR(Enhanced Data Rate)
I/O Ports
T 3 external USB 2.0 ports
T IEEE 1394 port (6-pin)
T Ethernet (RJ-45) port
T Modem (RJ-11) port
T External display (VGA) port(15-pin)
T 1 Microphones-in
T 1 Line-in jack
T 1 Headphone/Speaker/Line-out jack with SPDIF support
T 1 Infrared (FIR) port
T 1 DC-in jack for AC adaptor
T 1 PCMCIA (exchange with Express card wide type slot)
T 1 ezDock port
T 6-in-1 card reader
Battery
T 6-cell of 18650 Li-ion battery pack, (2400mAh)
T 3-cell of 18650 Li-lon battery pack, (2000mAh)
T 3-pin 90W AC adaptor
2 Chapter 1
Block Diagram
5 4 3 2 1
+5VSUS
DMI I/F
BT
IDE - HDD
+3V Page : 20 Page : 25 ATA 66/100 AD19 REQ2# / GNT2# INT C/D# AD25 REQ0# / GNT0# INT E/F/G# 1394
PCI BUS Page: 21
+5V USB0,1,2 TI
SYSTEM ICH7-M MINI PCI
+10V SATA - HDD SATA 652 BGA PCMCIA+1394 PCMCIA
ext Azalia
Page : 20
USB*3 Page : 25 +6 IN 1
Page: 22
USB7 PCI7412
+1.8VSUS
CCD PCI-E Page :20 OSC Page :21~23
USB 2.0 Page : 13~16 48MHZ 6 IN 1
+1.8V
1.8V / 0.9V Page : 17
X'TAL Page: 23
/ 2.5V +0.9VSUS 32.768KHZ
1.5V / 1.05V
Page : 36 NS NS MIC ECHO LINEIN HP INT
+1.5V G-SENSOR NEW CARD USB5 CANCELLATION OUT SPK
KXP84-0200 KBC(97551) TPM 1.2 SIO (87383) VP1020-G
+1.05V
Page : 29 Page : 27 Page : 26
Page : 25
X'TAL
25M
AUDIO/B
VCC_CORE BROADCOM
CPU CORE FIR
Touchpad Keyboard Page : 27 10/100/1G LAN LAN Switch
Page : 33 MAX4892 RJ45
Page : 30 Page : 30 COM LPT 5789M Page : 19
Page : 19
BATTERY
CHARGER PS2 Docking
A Page : 37 A
1
5 4 3 2 1
Chapter 1 3
TM 3010 Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Open View
# Item Description
1 Camera 1.3 Mega Pixel CMOS video camera with 225 degree rotation
feature.
2 Display screen Also called Liquid-Crystal Display(LCD), displays computer
output.
3 Easy-launch buttons Buttons for launching frequently used programs.
4 Status indicators Light-Emitting Diodes(LEDs) that light up to show the status of
the computer’s functions and components.
5 Palmrest COmfortable support area for your hands when you use the
computer.
6 CLick buttons(left, The left and right buttons function like the left and right mouse
center and right) buttons; the center button serves as a 4-way scroll button.
7 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
8 Microphone Internal microphone for sound recording.
9 Keyboard For entering data into your computer.
10 Power button Turns the computer on and off.
4 Chapter 1
# Item "Launch keys" on page 10
Description
# Item Description
# # Icon
Icon Item Item Description Description
1 N/A Speakers Left and right speakers deliver stereo audio output.
2 Bluetooth Press to enable/disable Bluetooth function. Lights to
communication indicate the status of Bluetooth communications.
button/indicator
# # Icon
Icon Item
Item "Launch keys" onDescription
page 10
Description
3 Wireless Press to enable/disable Wireless function. Lights to
communications indicate the status of wireless LAN communications.
button/indicator (manufacturing option)
Left View
Chapter 1 5
Note:
Right View
# Item Description
# Icon Item Description
# Item Description
# Icon Item Description
1 PC Card slot Accepts one Type II PC Card.
Note
# Icon Item Description
6 Chapter 1
# Icon Item Description
# Icon Item Description
4 Two USB 2.0 ports Connect to Universal Serial Bus (USB) 2.0 devices
(e.g., USB mouse, USB camera).
Note:
Note
Chapter 1 7
Bottom View
# Item Description
1 Battery bay Houses the computer’s battery pack.
2 Battery lock Locks the battery in position.
3 Cooling fan Helps keep the computer cool.
NOTE: Do not cover or obstruct the opening of the fan.
4 Ventilation slots Enable the computer to stay cool, even after prolonged use.
5 Memory compartment Houses the computer's main memory
6 Battery release latch Releases the battery to remove the battery pack.
8 Chapter 1
# Item Description
Indicators
Your computer has seven easy-to-read status indicators, including four on the front panel.
# Item Description
# Item Description
The power, battery and wireless communication status indicators are visible even when the LCD display is
# closed.
Item Description
Icon Function Description
# Icon
Icon Item Item Description Description
"Launch
Caps Lock activitykeys" onLights
pageup10when Caps Lock is activated.
Chapter 1 9
"
Easy-Launch Buttons
Located above the keyboard
"Launch are four
Manager" buttons.
on page 41 They are mail, Web browser, Empowering Key and one user-
programmable button.
10 Chapter 1
Touchpad
The build-in touchpad is a pointing device that senses movement on its surface.
This means the cursor responds as you move your finger across the surface of the touchpad.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Touchpad Basics
NOTE: When using the touchpad, keep it-and your fingers-dry and clean. The touchpad is sensitive to finger
movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the
touchpad’s responsiveness.
Chapter 1 11
Using the Keyboard
The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and
twelve function keys.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
12 Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functoins.
Windows logo key Pressed alone, this key has the same effect as clicking on the
Windows Start button; it launches the Start menu. It can also be
used with other keys to provide a variety of functions:
+ Tab
+F (opens the Find: All Files dialog box)
+E
+ F1
++ FM (minimizes all windows)
+M
Shift + +M
<Shift> + + M+(undoes
M
the minimize all windows action)
+R
+ R (opens the Run dialog box)
Application key This key has the same effect as clicking the right mouse button; it
opens the application’s context menu.
Hotkeys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before
pressing the other key in the hotkey combination. Fn
Fn F1
Hot Key Icon Item Description
Fn+F1 Hot key help This key will cause a help
Fn-F1
Fn-F1 message to appear on the display
Fn-F1 device that describes the definition
and functionality of the unit hot
Fn-F1
Fn-F2 keys.
Fn-F2
Fn+F2 Fn-F2 Acer eSettings Launches the Acer eSetting in
Acer Empowering Technology.
Fn-F2
See “Acer Empowering
Technology”
Fn-F3
Fn+F3 Fn-F3 Acer ePower Launches the Acer ePower
Fn-F3 Management Management in Acer Empowering
Technology. See “Acer
Fn-F3 Empowering Technology”
Fn+F4 Sleep Puts the computer in Sleep mode
Fn-F4
Fn-F4
Fn-F5
Fn-F4
Fn-F5
Fn+F5 Fn-F5 Display toggle Switches display output between
Fn-F4 the display screen, external
Fn-F5
Fn-F5 monitor(if connected)and both .
Fn-F5
Fn-F5
Fn+F6 Screen blank Turns the display screen backlight
off to save power. Press any key
Fn-F6
Fn-F6
Fn-F5 to return
Fn-F6
Fn-F6
Fn+F7 Fn-F6 Touchpad toggle Turns the internal touchpad on
Fn-F6
Fn-F7 and off
Fn-F7
Fn-F6
Fn-F7
Fn-F7
Fn-F7
Fn-F6
Fn+F8 Fn-F8
Fn-F8 Speaker toggle Turns the speakers on and off
Fn-F7
Fn-F7
Fn-F8
Fn-F8
Fn-F8
Fn-
Fn-
Fn-F8
Fn-F7
Fn+w Fn-F8
Fn-
Volume up Increases the sound volume
Fn-
Fn-
Fn-F8
Fn-
Fn-
Fn-
Fn-
Fn+y Fn-
Fn- Volume down Decreases the sound volume
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn+x Brightness up Increases the screen brightness
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn+z Fn-
Home Brightness down Decrease the screen brightness
Home
Fn-
Fn-
Fn-
Fn-
Home
Fn-
Home
Home
Home
Fn-
Fn-
Fn-
PgPgUp
Home
Fn-
Fn- Up
Fn-
Fn-
Home
Pg Up
Fn-
Pg
Fn-
Pg Up
Fn- Up
PgPg
Fn-DnUp
Fn- Dn
Pg
Fn-Up
Fn-
Pg
Fn-
Pg Dn
Fn-
PgDn
Pg Dn
Up
Pg
Pg Dn
Fn-
Fn-End
Fn-End
14 Fn-Dn
Pg Chapter 1
Fn-End
Pg Dn
Fn-End
Fn-End
Fn-End
Fn-End
Fn-End
Special Keys
You can locate the Euro symbol and the US dollar sign at the upper-center of your keyboard.
Chapter 1 15
Using theNote:
System Utilities
Acer GridVista(dual-display compatible)
To enable the dual monitor feature of your notebook, first Start
Note: ensure that the second
Control monitorDisplay
Panel is connected, then,
select Start, Control Panel, Display and click on Settings.
Settings (2)Select the secondary monitor (2) icon in the
display box and then click the check box Extend my Windows desktop onto this monitor. Finally, click Apply to
confirm the new settingsExtend
and clickmy
OK toWindows desk
complete the top onto this monitor
process.
Apply OK
Note:
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Start All Start
Programs
All Programs Acer GridVista
Acer GridVista
2 1 1 3
1 2 1 3
3 2 2 4
Set up Procedure
1. Run Acer GridVista and select your preferred screen configuration for each display from the taskbar.
2. Drag and drop each window into the appropriate grid.
3. Enjoy the convenience of a well-organized desktop.
16 Chapter 1
Note:
Launch Manager
Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access
"Easy-launch
the Launch Manager by clicking on Start, buttons" on page and
All Programs, 22 then Launch Manager to start the application.
Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to
keep your computer data safe and secure.
Chapter 1 17
You can schedule customized virus scans that run unattended on specific dates and times or at periodic
intervals. If you are using the computer when the scheduled scan begins, it runs in the background so that you
do not have to stop working.
18 Chapter 1
Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:
T Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
T Acer eLock Management limits access to external storage media.
T Acer ePerformance Management improves system performance by optimizing disk space, memory and
registry settings.
T Acer eRecovery Management backs up/recovers data flexibly, reliably and completely.
T Acer eSettings Management accesses system information and adjusts settings easily.
T Acer ePower Management extends battery power via versatile usage profiles.
T Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
For more information, press the < > key to launch the Empowering Technology menu, then click on the
appropriate utility and select the Help function.
Chapter 1 19
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft
Outlook.
There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the file-
specific password. The supervisor passwork is a “master” password that cna decrypt any file on your system;
the file-specific password will be used to encrypt files by default, or you cna choose to enter your own file-
specific password when encrypting a file.
NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encryped file! Be sure to safeguard all related
passwords!
20 Chapter 1
Acer eLock Management
Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy
drives to ensure that data can’t be stolen while your notebook is unattended.
T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
T Optical drive deivces - includes any kind of CD-ROM or DVD-ROM drives.
T Floppy disk drives - 3.5-inch disks only.
To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the
three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked
after rebooting, until unlocked.
If you do not set a password, Acer eLock Management will reset back to the initial status with all locks
removed.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to anAcer Customer Serivce Center. Be sure to remember or write down your password.
Chapter 1 21
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer
notebook. It provides you with the following options to enhance overall system performance:
22 Chapter 1
Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by
the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you
with:
T Password protection.
T Recovery of applications and drivers.
T Image/data backup:
T Back up to HDD (set recovery point).
T Back up to CD/DVD.
T Image/data recovery tools:
T Recover from a hidden partition (factory defaults).
T Recover from the HDD (most recent user-defined recovery point).
T Recover from CD/DVD.
Chapter 1 23
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.
24 Chapter 1
Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a
variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook,
or start the program from the Start menu. You also have the option to set Acer eNet Management to start
automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the
freedom to manually adjust the settings to match your needs, simply by right-clicking on the icon in the taskbar.
Acer eNet Management can save network settings for a location to a profile, and automatically apply the
appropriate profile when you move from one location to another. Settings stored include network connection
Chapter 1 25
settings(IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety
concerns mean that Acer eNet Management does not store username and password information.
Acer Mode
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other
settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory
Card, Audio, and Wired LAN.
DC Mode
To suit your usage, there are four pre-defined profiles - Entertainment, Presentation, Word Processing, and
Maximum Battery. Or, you can define up to three of your own profiles.
Battery status
For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the
window.
26 Chapter 1
You can also click “Advanced Settings” to:
T Set alarms.
T Re-load factory defaults.
T Select what actions will be taken when the cover is closed, and set passwords for accessing the system
after Hibernation or Standby.
T View information about Acer ePower Management.
Chapter 1 27
Acer ePresentation Management
Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and
SVGA.
28 Chapter 1
Hardware Specifications and Configurations
Processor
Item Specification
CPU type ® TM
Intel Core Duo processor T2300/T2400/T2500/T2600 with 667 MHz FSB
Clock speed up to 1.66/1.83/2.16 GHz
Item Controller
System core logic ®
Intel 945GM/ICH7M
Super I/O controller SIO 87383, LPC interface
Audio controller Azalia Audio Controller ALC883D
Video controller UMA
Hard disk drive controller ICH7M
Keyboard controller NS 97551
IrDA controller Vishay TFBS6614
DVI controller CH7307
PCMCIA/ card reader / 1394 TI PCI7412
controller
DDR-soDIMM controller 945GM
BIOS
Item Specification
BIOS vendor Phoenix
BIOS Version Phoenix First BIOS
BIOS ROM type 1MB CMOS Boot Block Flash Memory
BIOS ROM size 1MB
BIOS package 40 pin TSOP
BIOS password control Set by setup manual
Chapter 1 29
System Memory
Item Specification
Memory controller 945GM
Memory size 256MB/512MB/1G
DIMM socket number 2
Supports memory size per slot 1024 MB
Supports maximum memory size 2GB (with dual soDIMM modules)
Supports DIMM type DDRII SDRAM Standard
Supports DIMM Speed 533/667 MHz
Supports DIMM voltage 1.8V
Memory module combinations You can install memory modules in any combinations as long as
they match the above specifications.
.
LAN Interface
Item Specification
Supports LAN protocol 10/100/1000 Mbps Fast Ethernet connection
LAN chip Broadcom 5789 PCI-E GbE
LAN connector type RJ45
Feature Support WOL from S5, support LDCM
.
Wireless LAN
Item Specification
Card Type Mini-card
Mode 802.11 a/b/g(Mini-Card)
802.11 pre-n
Antenna Built in 2 antenna(Has to be placed on the top of LCD
on the sides of LCD latch)
Support Wi-Fi, WPA2, WMM, CCX V3/V4
Modem Interface
Item Specification
Data modem data baud rate (bps) 56K ITU
Supports modem protocol V.90/V.92, WWDAA
Apply CISPR22
Wake-on-Ring ready
Modem connector type RJ11
VGA
Notice UMA
Chipset for suitable VGA type 945GM
Video RAM up to 128MB
30 Chapter 1
USB Port
Item Specification
USB compliancy level 2.0
OHCI USB 2.0
Number of USB port 3
Location Left Side *2
Right Side *1
Audio Port
Item Specification
Audio Controller Azalia Audio Controller (Realtek ALC883)
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution SNR>85, High-performance DACs with 95dB SNR, ADCs 85 dB
SNR
Compatibility Microsoft PC99/2100, AC97 2.3 & WHQL/WLP2.0
Mixed sound source CD
Sampling rate All DACs support 44.1K/48K/96K/192K sample rate
All ADCs support 44.1K/48K/96K sample rate
Internal microphone one internal microphone(2 digital picrophone array)
Internal speaker / Quantity Yes / 2(at least 1.5W/30cc for each)
Support VoIP/Universal jack
PCMCIA Port
Item Specification
PCMCIA controller PCI7412
Supports card type Type II
Number of slots One
Access location Right Side
Supports 32 bit CardBus Yes
Keyboard
Item Specification
Keyboard controller NS PC97551
Keyboard vendor & model name New Acer Ergo keyboard
Total number of keypads T 88-89 keys Acer Fine TouchTM
keyboard
Touchpad with 4-way integrated scroll button Yes
Chapter 1 31
Keyboard
Item Specification
Feature T Support Windows keys and application
keys
T Standard pitch, 2.5 mm travel length
T Hotkey controls
T embedded numberic keypad
T Multi-Langue support
T Spill-proof
Four easy-launch buttons T Internet browser
T email with LED
T Empowering key
T one user-programmable button
Battery
Item Specification
Vendor & model name Panasonic/Sanyo
Battery Type Li-ion
Number of battery cell 6-cell 2400mAh
3-cell 2000mAh
Package configuration
Pin 1 BATT+: Battery+, Battery Positive Terminal
Pin 2
Pin 3 ID : Identify Pin (Note 1)
Pin 4 B/I : Battery-In Pin
Pin 5 TS : Connect to Thermister
Pin 6 SMD : SMBus data interface I/O pin
Pin 7 SMC : SMBus clock interface I/O pin
Pin 8 GND : Battery Negative Terminal
Pin 9
Item Specification
Vendor & model name AUO B121EW01 V3 QDI CMO
AUO B121EW02 V5 QD12TL02-01/ N121|3-L 01/
QD12TL02-02 N121|3-L02
Screen Diagonal (mm) 12.1” WXGA 12.1” WXGA 12.1” WXGA
Active Area (mm) 261.12(W)163.2(H) 261.12(W)x163(H) 261.12(H)x163.2(V)
Display resolution (pixels) 1280x3(RGB)x800 1280x800 1280xRGBx800
Pixel Pitch(mm) 0.204(per on 0.2055(W)x0.2055(H) 0.204x0.204
triad)x0.204
Pixel Arrangement RGB vertical stripe RGB vertical stripe RGB vertical stripe
Display Mode Normally white Normally white Normally white
32 Chapter 1
12.1” LCD Panel
Item Specification
Surface Treatment Hard coating(3H) glare Hard coating(3H) glare Hard coating(3H)
type/anti-glare type type/anti-glare type glare type/anti-glare
type
Temperature Range( ° C)
0 to +50 0 to +50 0 to +50
Operating
-40 to +60 -25 to +60 -25 to +60
Storage (shipping)
AC Adapter
Item Specification
Vendor & model name LITEON-65W, PA-1650-02 QY YELLOW 1.7X5.5X11 LF
Input Requirements
Maximum input current (A, 1.6A @100Vac input and maximum load
@100Vac, full load)
Nominal(Rated) frequency 50 or 60 and single phase
(Hz)
Frequency variation range 47 - 63
(Hz)
Nominal voltages (Vrms) 100-127(low range)
200-240(high range)
Efficiency High efficiency 83% minimum, full load, warm-up condition.
Output Ratings (CV mode)
Rated output voltage Offers rated output voltage 19.0V
Voltage Range 18.05V to 19.95V
Noise + Ripple 380mV
Rated Power 65Watts continuously at all specified conditions
Output current 0 A (min.) to 4.74A (max.)
Dynamic Output Characteristics
Start-up time Shall less than 5 sec
Chapter 1 33
Item Specification
Hold up time at least 5ms (@115 Vac input, full load)
Over Voltage Protection 29V
(OVP)
Over Current Output current limit is 5A(Max mode)
Protection(OCP)
Short circuit protection Output can be shorted without damage, and auto recovery
Electrostatic discharge 15kV (at air discharge)
(ESD) 8kV (at contact discharge)
Dielectric Withstand Voltage
Primary to secondary 2150VDC for 1 sec
Leakage current less than 100uA
Regulatory Requirements 1. CISPR 22 Class B
2. VCCI Class II
Item Specification
Vendor & Segate SATAST98823AS/ Segate SATA ST9100824AS Segate SATA
Model Name HGST LF/HGST ST9120821AS LF/
SATA 1.5G NCQ NCQMORAGA+HTS541010 Toshiba SATAI1.5G W/
MORAGA+HTS541080G9SA G9SA00 NCQ MK1234GSX
00
Capacity 80000 100000 120000
(MB)
Bytes per 1024/512 512 512
sector
Data heads 3/4 4 4
Drive Format
Disks 2 2 2
Spindle 5400 RPM 5400 RPM 5400 RPM
speed
(RPM)
Performance Specifications
Buffer size 8192KB 8192KB 8192KB
Interface Serial ATA Serial ATA Serial ATA
34 Chapter 1
8X DVD Dual Interface
Item Specification
Vendor & model name Lite-On SOSW-833S PANASONIC UJ-840
Performance Specification
Transfer rate (KB/sec)
(1) Read DVD-ROM(single layer) : 1.7-4X, 2.5- DVD-ROM : MAX 8X CAV
6X, 3.3-8X(CAV) CD-ROM : MAX 24X CAV
DVD-ROM(dual layer) : 1.7-4X, 2.5-
6X(CAV)
DVD+R : 1X,2.4X(CLV) / 1.7-4X, 2.5-
6X, 3.3-8X(CAV)
DVD+RW : 1X, 2.4X(CLV) / 1.7-4X,
2.5-6X(CAV)
Double layer DVD+R: 1X, 2.4X(CLV) /
1.7-4X(CAV)
Double layer DVD-R: 1X, 2.4X(CLV) /
1.7-4X(CAV)
DVD-R : 1X, 2X / 1.7-4X, 2.5-6X, 3.3-
8X(CAV)
DVD-RW : 1X, 2X / 1.7-4X, 2.5-
6X(CAV)
CD-ROM, Finalized CD-R, CD-RW :
Data/CD-DAE/Video CD : 4.1-10X,
6.2-15X, 8.3-20X, 10-24X
Unfinalized CD-R/RW : 4X/8X(CLV)
(2) Write CD-R : 10X, 24X CD-R : Max 24X Zone CLV
Low speed CD-RW: 4X CD-RW : 4X CLV
High Speed CD-RW : 4X, 10X High Speed CD-RW : 10X CLV
Ultra Speed CD-RW : 10X, 24X Ultra Speed CD-RW : 10X CLV
DVD+R : 2.4X, 4X, 6X, 8X DVD+R : Max 8X Zone CLV
DVD+R DL : 2.4X DVD+R DL : 2.4X CLV
DVD+RW : 2.4X, 4X DVD+RW : Max. 4X Zone CLV
DVD-R : 2X, 4X, 6X, 8X DVD-R : Max. 8X Zone CLV
DVD-RW : 2X, 4X DVD-RW : Max. 4X Zone CLV
Chapter 1 35
Combo Drive Interface
Item Specification
Vendor & model name LITEON SOSC-2483K PANASONIC UJDA-770
Performance
Specification
Transfer rate (KB/ Sustained: Sustained:
sec)(DVD) Max 10.1Mbytes/sec Max 10.8Mbytes/sec
Access Time(Typical) DVD: Random Access: 100 ms DVD: Typical:180 ms
DVD:Full Stroke: 190 ms
Buffer Memory 2MB 2MB
Interface Compliant to ATA/ATAPI-5, MMC- ATAPI interface
3
Applicable disc format CD-DA, CD ROM Mode-1, CD- CD: CD-DA, CD-ROM,
ROM/XA Mode-2 Form-1 and CD-R, CD-RW, CD-ROM
Form-2, CD-I Ready, Video- XA,
CD(MPEG-1), Karaoke-CD, PhotoCD(MultiSession)
Photo-CD, Enhance CD, CD DVD: DVD-ROM, DVD-
extra, I-Trax CD and UDF Video, DVD-RAM(2.6GB/
4.7GB), DVD-R, DVD-
RW(Ver1.1), DVD+R,
DVD+RW
Loading mechanism Load: Manual load/DC brushless Load: Manual
motor system
Power Requirement
Input Voltage 5 V +/- 5 % (Operating) 5 V +/- 5 % (Operating)
Power Management
36 Chapter 1
Dimensions and Weight
Item Details
Model Aspire 1690 Aspire 3510
Deminsions 297.5mm(W) x 210mm(D) x 24.5mm(H)
Weight <1650g (12.1”/6-cell w/ Camera)
<1500g (12.1”/3-cell w/ Camera)
Environmental Requirements
Item Specification
Temperature
Operating +5 ~ +35°C
Non-operating -20 ~ +65°C (storage package)
Humidity
Operating 20% ~ 80% without condensation
Altitude Operating sea level 0 to 10,000ft
Storage sea level 0 to 40,000ft
Chapter 1 37
Chapter 2
System Utilities
To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
The setup screen displays BIOS as follows:Navigating the BIOS Utility
Function Item
Information Display the system informations
Main Allows the user to specify standard IBM PC AT
system parameters
Advanced Provides advanced settings of the system
Security Provides security settings of the system
Boot Allows the user to specify the boot options
Exit Allows the user to save CMOS setting and exit Setup
During setup,all Fn function keys and power saving functions are disabled.
There are five menu options: Main, Advanced, Security, Boot and Exit.
Follow these instructions:
T To choose a menu, use the cursor left/right keys (zx).
T To choose a parameter, use the cursor up/down keys ( wy).
T To change the value of a parameter, press p or q.
T Press ^ while you are in any of the menu options to go to the Exit menu.
T In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
Chapter 2 38
Information
PhoenixBIOS Setup Utility
. Info. Main Advanced Security Boot Exit
CPU Type:
: Genuine Intel(R) CPU T2600@2.16GHz
CPU Speed: 2130 MHz
Parameter Description
CPU Type This item will show the CPU information of the system.
CPU Speed This item will show the CPU clock speed.
IDE1 Model Name This item will show the Model name of HDD installed on Primary IDE
master. The hard disk model name is automatically detected by the
system. If there is no hard disk present or unknown type, “None”
should be shown on this field
IDE1 Serial Number This item will show the Serial number of HDD installed on Primary IDE
master. If no Hard disk or other devices are installed on Primary IDE
master, then it will display a blank line
System BIOS Version This field reports the BIOS version of system
VGA BIOS Version This field reports the VGA version of the system
KBC Version This field reports the keyboard controller version of the system
Serial Number This item will show the Serial number of system.
Asset Tag Number This item will show the Asset Tag number of the system.
Product Name This field will show product name.
Manufacturer Name This field will show manufacturer name.
UUID This will be visible only when there is an internal LAN device present.
39 Chapter 2
Main
This menu provides you the information of the system.
Parameter Description
System Time / System The hours are displayed with 24 hours format. The values set in these two fields
Date take effect immediately.
System Memory This field reports the memory size of system base memory. The size is fixed to
640KB.
Extended Memory This field reports the memory size of the extended memory in the system.
Extended Memory size = Total memory size - 1 MB
Video Memory VGA Memory size = 128MB
Quiet Boot Customer Logo display will be shown during POST when it is selected.
Power on display Auto: During power on process, the system will detect if any display
device is connected on external video port. If any external display device is
connected, the power on display will be in CRT (or projector) only mode.
Otherwise it will be in LCD only mode.
Both: Simultaneously enable both the integrated LCD screen and the system’s
external video port (for an external CRT or projector).
Network boot When this is selected, Boot from LAN feature is enabled. When this is not
selected, Boot from LAN feature is then disabled.
Chapter 2 40
Parameter Description
F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key
during POST. When this is not selected, device boot priority will not be
adjustable during POST.
D2D Recovery Allow user to enable/disable the Disk-to-Disk recovery
41 Chapter 2
Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Boot Exit
[Enabled]
User configuration
[Auto]
BIOS or OS chooses
configuration
(OS Controlled)
Displayed when
controlled by OS
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
Description Option
Serial Port Configure serial port A using options: Disabled
[Disabled]: No configuration Enabled
[Enabled]: User configuration Auto
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayedd when controlled
by OS
Chapter 2 42
Description Option
Infrared Port Configure serial port B using options: Disabled
[Disabled]: No configuration Enabled
[Enabled]: User configuration Auto
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayedd when controlled
by OS
Parallel Port Configure serial port B using options: Disabled
[Disabled]: No configuration Enabled
[Enabled]: User configuration Auto
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayedd when controlled
by OS
Mode Set the mode for the parallel port Output only
Bi-directional
EPP
ECP
43 Chapter 2
Security
The Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Boot Exit
Supervisor Password
controls accesses of the
Set Supervisor Password [Enter]
setup utility.
Set User Passord
The table below describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
Chapter 2 44
Parameter Description Option
Set HDD Password When shown as [Locked], the hard drive Enter
password currently can not be changed
or disabled.
To change or disable it, turn off the
system and enter Setup immediately after
turning it back on.
Press [Enter] to input change, or disable
hard drive password.
Password on boot Defines whether a password is required Disabled
or not while the events defined in this Enabled
group happened. The following sub-
options are all requires the Supervisor
password for changes and should be
grayed out if the user password was used
to enter setup.
Allows the user to specify whether or not
a password is required to boot.
Set SupervisorPassword
If there is an old password then setup will prompt with the following window instead and a current password
will be required to be entered at first:
45 Chapter 2
User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New
Password” for verification.
If the verification is OK:
The password setting is complete after user presses enter.
Setup Notice
[ continue]
If the current password entered does not match the actual current password:
Setup Warning
Invalid password
Re-enter Password
[ continue]
If the new password and confirm new password strings do not match:
Setup Warning
Re-enter Password
Chapter 2 46
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable
devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM
in module bay and onboard LAN device.
Parameter Description
Boot priority order Keys used to view or configure devices: Up and Down
arrows select a device. <+> and <-> movew the device up
or down. <f> and <r> specifies the device fixed or
removable.
>
<x> exclude or include the device to boot.
<Shift +1> enables or disables a device.
<1-4> Loads default boot sequence.
47 Chapter 2
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Parameter Description
Exit Saving Changes Exit System Setup and save your changes to CMOS
Exit Discarding Exit utility without saving Setup data to CMOS
Changes
Load Setup Default Load default values for all SETUP items
Discard Changes Load previous values from CMOS for all SETUP items
Save Changes Save Setup Data to CMOS
Chapter 2 48
Chapter 3
Chapter 3 49
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack.
NOTE: TravelMate 3000 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may
need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
NOTE: There are several types of screws used to secure bottom case and upper case assembly. The screws
vary in length. Please refer the picture below, group the same type of screws together during service
disassembling. Please also remember the screw location for each screw type. If you fasten the screw to
the wrong location, the screw may be too long to damage the main board.
50 Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Chapter 3 51
Removing the Battery Pack
1. Release the battery lock.
2. Slide the battery latch.
3. Remove the battery pack.
52 Chapter 3
Removing the miniPCI/Memory/HDD Module/Keyboard
Removing the miniPCI and Memory
1. Remove the two screws that secure the RAM door and remove the RAM door.
2. Release the wireless antenna.
3. Remove the two screws securing the miniPCI card.
4. Press the latch on left and right side to pop out the miniPCI and remove it.
5. Press the latch on left and right side to pop out the memory and remove it.
6. Press the latch on left and right side to pop out the other memory and remove it.
Chapter 3 53
5. Disconnect the keyboard FFC from the mainboard.
6. Remove the keyboard from the main unit.
54 Chapter 3
Seperate the LCD module and main unit
1. Disconnect the function key board FFC from the mainboard.
2. Disconnect the LCD cable from the mainboard.
3. Disconnect the touchpad board FFC from the mainboard.
LCD cable
Touchpad FFC
Function keyboard
FFC
4. Remove the three screws that secure the left and right hinge cover.
5. Pull the left hinge up and slide it out as show.
6. Pull the right hinge cover up and slide it out as show.
7. Disconnect the function key board FFC from the function key board.
8. Remove the screw that secures the function key board.
9. Remove the function key board from the left hinge cover.
10. Pull the wireless antenna out.
11. Remove the two screws securing the left and right hinges.
12. Detach the LCD module from the main unit.
Chapter 3 55
Disassemble the main unit
Separate upper and lower case
1. Turn the main unit over.
2. Remove the eighteen screws that secure the lower case.
3. Detach the upper case from the lower case assembly.
56 Chapter 3
6. Disconnect the MDC cable from the MDC board.
Microphone cable
Speaker cable
Chapter 3 57
8. Disconnect the fan cable from the mainboard.
9. Remove the thermal module from the mainboard.
58 Chapter 3
LCD module disassembly
1. Remove the six screw pads.
2. Remove the six screws that secure the LCD bezel.
3. Release the latches one by one. Please note that the bezel is fragile. Need to follow the following
disassembly pictures from left to right.
4. Pull the bezel a little bit forward that paralleled LCD cover and remove the LCD bezel.
9. Remove the four screws that secure the LCD and disconnect the CCD cable.
10. Remove the LCD from the cover assembly.
11. Remove the screw securing the CCD.
12. Remvoe the CCD from the cover assembly.
Chapter 3 59
13. Remove the wireless antenna from the cover assembly.
14. Remove the two screws that secure the left LCD bracket.
15. Remove the left LCD bracket from the LCD.
16. Remove the two screws that secure the right LCD bracket.
17. Remove the right LCD bracket from the LCD.
60 Chapter 3
HDD Disassembly and Reassembly
1. Remove the two screws that secure the HDD holder on on side.
2. Remove the two screws that secure the HDD holder on the other side.
3. Lift up the HDD and remove it from the HDD holder.
4. Place the HDD back to the HDD holder
5. Secure the HDD with two screws on one side.
6. This complete the HDD module disassembly and reassembly.
Chapter 3 61
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
options can give false errors and invalid system responses.
1. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
2. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
test or by repeating the same operation.
3. Disassemble and assemble the unit without any power sources.
4. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
5. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does not go “Power System Check” on page 64.
on or stay on.)
POST does not complete. No beep or error “Power-On Self-Test (POST) Error Message” on
codes are indicated. page 66
“Undetermined Problems” on page 78
POST detects an error and displayed messages “Error Message List” on page 67
on screen.
Other symptoms (i.e. LCD display problems or “Power-On Self-Test (POST) Error Message” on
others). page 66
Symptoms cannot be re-created (intermittent Use the customer-reported symptoms and go to
problems). “Power-On Self-Test (POST) Error Message” on
page 66
“Intermittent Problems” on page 77
“Undetermined Problems” on page 78
Chapter 4 62
System Check Procedures
External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1. Reconnect the external diskette drive/DVD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the main board.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
63 Chapter 4
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T “Check the Battery Pack” on page 65
Chapter 4 64
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Management in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.
4. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB
connects properly.
5. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then
replace switch board. If no, then go to next step.
6. Replace touch pad PCB.
7. If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
65 Chapter 4
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 78.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 4 66
Index of Error Messages
Error Message List
67 Chapter 4
Error Message List
Chapter 4 68
Phoenix BIOS Beep Codes
69 Chapter 4
Code Beeps POST Routine Description
47h Initialize I20 support
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
55h Enable USB devices
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to enter SETUP”
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test extended memory address lines
64h Jump to User Patch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode (SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB
recovery
70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable Devices
(optional)
88h Initialize BIOS Data Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
Chapter 4 70
Code Beeps POST Routine Description
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short
beeps on checksum failure.
99h Check for SMART drive (optional)
9Ah Shadow option ROMs
9Ch Set up Power Management
9Dh Initialize security engine (optional)
9Eh Enable hardware interrupts
9Fh Determine number of ATA and SCSI drives
A0h Set time of day
A2h Check key lock
A4h Initialize Typematic rate
A8h Erase F2 prompt
AAh Scan for F2 key stroke
ACh Enter SETUP
AEh Clear Boot flag
B0h Check for errors
B1h Inform RomPilot about the end of POST.
B2h POST done- prepare to boot operating system
B4h 1 One short beep before boot
B5h Terminate QuietBoot (optional)
B6h Check password (optional)
B7h Initialize ACPI BIOS
B9h Prepare Boot
BAh Initialize SMBIOS
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
71 Chapter 4
Code Beeps POST Routine Description
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
CAh Redirect Int 15h to enable remote keyboard
CBh Redirect Int 13h to Memory Technologies
Devices such as ROM, RAM, PCMCIA, and
serial disk.
CCh Redirect Int 10h to enable remote serial video
CDh Re-map I/O and memory for PCMCIA
CEh Initialize digitizer and display message.
D2h Unknown interrupt
The following are for boot block in Flash ROM
E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep
F5h Clear Huge Segment
F6h Boot to Mini DOS
F7h Boot to Full DOS
Chapter 4 72
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Indicator-Related Symptoms
Power-Related Symptoms
73 Chapter 4
Power-Related Symptoms
PCMCIA-Related Symptoms
Memory-Related Symptoms
Speaker-Related Symptoms
Chapter 4 74
Power Management-Related Symptoms
Peripheral-Related Symptoms
Keyboard/Touchpad-Related Symptoms
75 Chapter 4
Modem/LAN-Related Symptoms
Chapter 4 76
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
77 Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 64):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
T Non-Acer devices
T Printer, mouse, and other external devices
T Battery pack
T Hard disk drive
T DIMM
T PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
T System board
T LCD assembly
Chapter 4 78
Chapter 5
Top View
Chapter 5 79
Bottom View
80 Chapter 5
Chapter 6
Chapter 6 81
Exploded Diagram
82 Chapter 6
Item List
Chapter 6 83
Item List
84 Chapter 6
FRU List
Chapter 6 85
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
AUDIO BOARD ZH2 AUDIO BOARD 55.TATV7.003
CABLE
MODEM CABLE ZH1 MODEM CABLE S/P 50.T74V7.001
86 Chapter 6
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
POWER CORD ISRAEL ZL6A POWER CORD S/P- 27.TATV7.005
1.8M 3P BLK FZ0I0008-038 ISR S.P.
L-F
CASE/COVER/BRACKET ASSEMBLY
"UPPER CASE ASSY W/ ZH2 TOP COVER ASSY S/P 60.TATV7.001
TP , TP CABLE"
COMMUNICATION MODULE
WIRELESS ANTENNA ZH2 WIRELESS ANTENNA 50.TATV7.001
(81.ED415.010)EU S/P
Chapter 6 87
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
DVD RW DRIVE EXTERNAL DVD SUPER ZH2 DVD SUPER MULTI KU.00804.026
MUJLTI MODULE LITEON ASSY S/P
SSM-8515S LF
CABLE EXTERNAL OPTICAL "ZH2 CABLE ASSY ZH1- 50.T74V7.101
CABLE 1394 (6P/6P,3A) S/P"
88 Chapter 6
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
KEYBOARD SPANISH ZH2 K/B KB.T7407.001
MODULE(SPANISH) S/P
KEYBOARD DANISH ZH2K/B MODULE(DANISH) KB.T7407.017
S/P
KEYBOARD CANADIAN ZH2 K/B MODULE(FRA- KB.T7407.019
FRENCH CAN) S/P
KEYBOARD JAPAN ZH2 K/B MODULE(JAPAN) KB.T7407.020
S/P
KEYBOARD ITALIAN ZH2 K/B MODULE(ITALIAN) KB.T7407.007
S/P
KEYBOARD GERMAN ZH2 K/B KB.T7407.006
MODULE(GERMAN) S/P
KEYBOARD FRENCH ZH2 K/B KB.T7407.008
MODULE(FRENCH) S/P
KEYBOARD UK ZH2 K/B MODULE(UK) S/P KB.T7407.005
KEYBOARD SWEDEN ZH2 K/B KB.T7407.013
MODULE(SWEDISH) S/P
KEYBOARD BELGIUM ZH2 K/B KB.T7407.012
MODULE(BELGIUM) S/P
KEYBOARD TURKISH ZH2K/B KB.T7407.018
MODULE(TURKISH) S/P
KEYBOARD RUSSIAN ZH2 K/B KB.T7407.023
MODULE(RUSSIAN) S/P
KEYBOARD BRAZILIAN ZH2 K/B MODULE(BRAZIL) KB.T7407.003
PROTUGESE S/P
KEYBOARD HUNGAIAN ZH2 K/B KB.T7407.015
MODULE(HUNGARIAN) S/P
KEYBOARD CZECH ZH2 K/B MODULE(CZECH) KB.T7407.014
S/P
KEYBOARD THAI ZH2 K/B MODULE(THAI) S/ KB.T7407.002
P
KEYBOARD GREEK ZH2 K/B MODULE(GREEK) KB.T7407.021
S/P
KEYBOARD CHINESE ZH2 K/B MODULE(TAIWAN) KB.T7407.027
S/P
KEYBOARD SLOVENIA ZH2 K/B MODULE KB.T7407.024
SLOVENIA S/P
KEYBOARD CHINA ZH2 K/B MODULE(CHINA)
S/P
KEYBOARD DUTCH ZH2 K/B MODULE(DUTCH)
S/P
KEYBOARD POLAND ZH2 K/B
MODULE(POLAND) S/P
KEYBOARD LA ZH2 K/B MODULE(LA) S/P
KEYBOARD KOREAN ZH2 K/B
MODULE(KOREAN) S/P
KEYBOARD ICELAND ZH2 K/B
MODULE(ICELAND) S/P
LCD
LCD LCD 12.1 LCD MODULE ZH2 12.1 LCD W/ 6M.TATV7.001
GLARE W/ CCD ASSY CCD(GLARE) ASSY S/P
Chapter 6 89
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
LCD LCD 12.1 IN. TFT WXGA ZH1 12.1''WXGA AU LK.12105.003
AU B121EW01 V.3 GLARE B121EW01 V.3 GLA S/P
LCD LCD 12.1 IN. TFT WXGA ZH1 12.1''WXGA QD12TL02 LK.12109.002
QDI QD12TL02-01 GLARE QDI GLA S/P
LCD LCD 12.1 IN. TFT WXGA "ZH2 LCD(TFT)12.1"" LK.1210D.007
CMO N121I3-L01 GLARE N121I3-L01(GLARE) S/P"
LCD INVERTER BOARD ZH1 12 IN.WXGA LCD 19.TATV7.001
INVERTER S/P
90 Chapter 6
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
LCD 12.1 LCD MODULE ZH2 12.1 LCD W/ CCD 6M.TATV7.002
NON-GLARE W/ CCD (NON-GL) ASSY S/P
ASSY
LCD 12.1 IN. TFT WXGA "ZH2 LK.12105.004
AU B121EW01 V.5 NON LCD(TFT)12.1""B121EW01
GLARE V.5(WXGA) S/P"
LCD 12.1 IN. TFT WXGA "ZH2 LCD12.1"" NO-GLE LK.12109.001
QDI QD12TL02-03 NON QD12TL02 WXGA S/P"
GLARE
LCD 12.1 IN. TFT WXGA "ZH2 LCD(TFT) LK.1210D.006
CMO N121I3-L02 NON 12.1""N121I3-L02(NON-GL)
GLARE S/P"
BOARD LCD INVERTER BOARD ZH1 12 IN.WXGA LCD 19.TATV7.001
INVERTER S/P
CABLE LCD CABLE ASSY FOR ZH2 CABLE ASSY AUO 50.TATV7.002
CCD WXGA S/P
CASE/COVER/ LCD BRACKET W/HINGE - ZH2 HINGE-BKT-L (AU) S/P 33.TATV7.001
BRACKET L
ASSEMBLY
CASE/COVER/ LCD BRACKET W/HINGE - ZH2 HINGE-BKT-R(AU) S/P 33.TATV7.002
BRACKET R
ASSEMBLY
CASE/COVER/ LCD COVER W/ANTENNA/ ZH2 LCD COVER W/ 60.TATV7.003
BRACKET PRECOAT/CCD ASSY PRECOAT/CCD ASSY S/P
ASSEMBLY
CASE/COVER/ LCD BEZEL ASSY W/ ZH2 LCD BEZEL ASSY S/P 60.TATV7.004
BRACKET LOGO FOR CCD
ASSEMBLY
CCD MODULE CCD MODULE ZH2 LCD CCD FRONT 57.TATV7.001
CASE ASSY S/P
LCD LCD MODULE 12.1 IN. ZH2 12.1 LCD W/O CCD 6M.TATV7.003
GLARE W/O CCD ASSY GLA ASSY S/P
LCD LCD 12.1 IN. TFT WXGA ZH1 12.1''WXGA AU LK.12105.003
AU B121EW01 V.3 GLARE B121EW01 V.3 GLA S/P
LCD LCD 12.1 IN. TFT WXGA ZH1 12.1''WXGA QD12TL02 LK.12109.002
QDI QD12TL02-01 GLARE QDI GLA S/P
LCD LCD 12.1 IN. TFT WXGA "ZH2 LCD(TFT)12.1"" LK.1210D.007
CMO N121I3-L01 GLARE N121I3-L01(GLARE) S/P"
BOARD LCD INVERTER BOARD ZH1 12 IN.WXGA LCD 19.TATV7.001
INVERTER S/P
CABLE LCD CABLE ASSY W/O "ZH2 LCD CABLE AU 12.1"" 50.TATV7.003
CCD W/O CCD S/P"
CASE/COVER/ LCD BRACKET W/HINGE - ZH2 HINGE-BKT-L (AU) S/P 33.TATV7.001
BRACKET L
ASSEMBLY
CASE/COVER/ LCD BRACKET W/HINGE - ZH2 HINGE-BKT-R(AU) S/P 33.TATV7.002
BRACKET R
ASSEMBLY
CASE/COVER/ LCD COVER W/ANTENNA ZH2 LCD COVER W/O CCD 60.TATV7.005
BRACKET W/O CCD ASSY ASSY S/P
ASSEMBLY
CASE/COVER/ LCD BEZEL ASSY W/ "ZH1 12"" LCD BEZEL W/ 60.TATV7.006
BRACKET LOGO W/O CCD LOG S/P"
ASSEMBLY
Chapter 6 91
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
LCD LCD MODULE 12.1 IN. ZH2 12.1 LCD W/O CCD 6M.TATV7.004
NON GLARE W/O CCD NON-GL ASSY S/P
ASSY
LCD LCD 12.1 IN. TFT WXGA "ZH2 LK.12105.004
AU B121EW01 V.5 NON LCD(TFT)12.1""B121EW01
GLARE V.5(WXGA) S/P"
LCD LCD 12.1 IN. TFT WXGA "ZH2 LCD12.1"" NO-GLE LK.12109.001
QDI QD12TL02-03 NON QD12TL02 WXGA S/P"
GLARE
LCD LCD 12.1 IN. TFT WXGA "ZH2 LCD(TFT) LK.1210D.006
CMO N121I3-L02 NON 12.1""N121I3-L02(NON-GL)
GLARE S/P"
BOARD LCD INVERTER BOARD ZH1 12 IN.WXGA LCD 19.TATV7.001
INVERTER S/P
CABLE LCD CABLE ASSY W/O "ZH2 LCD CABLE AU 12.1"" 50.TATV7.003
CCD W/O CCD S/P"
CASE/COVER/ LCD BRACKET W/HINGE - ZH2 HINGE-BKT-L (AU) S/P 33.TATV7.001
BRACKET L
ASSEMBLY
CASE/COVER/ LCD BRACKET W/HINGE - ZH2 HINGE-BKT-R(AU) S/P 33.TATV7.002
BRACKET R
ASSEMBLY
CASE/COVER/ LCD COVER W/ANTENNA ZH2 LCD COVER W/O CCD 60.TATV7.005
BRACKET W/O CCD ASSY ASSY S/P
ASSEMBLY
CASE/COVER/ LCD BEZEL ASSY W/ "ZH1 12"" LCD BEZEL W/ 60.TATV7.006
BRACKET LOGO W/O CCD LOG S/P"
ASSEMBLY
MAINBOARD
MAINBOARD SATA /T2300/ "ZH2 MB LB.TAT06.001
945GM/5 in 1/GLAN ASSY(Y2.0,SA,MC,G) S/P"
MAINBOARD SATA /T2400/ "ZH2 MB ASSY LB.TAT06.002
945GM/5 in 1/GLAN (Y1.67,SA,MC,G) S/P"
MAINBOARD SATA /T2500/ "ZH2 MB LB.TAT06.003
945GM/5 in 1/GLAN ASSY(Y1.83,SA,MC,G) S/P"
MAINBOARD SATA /T2600/ "ZH2 MB LB.TAT06.004
945GM/5 in 1/GLAN ASSY(Y2.16,7A,MC,G) S/P"
MEMORY
MEMORY "MEMORY INFINEON, ZB1 RAM DDRII5 256M INF KN.25602.023
DDRII 533 256M S/P
HYS64T32000HDL-3.7-A"
MEMORY "MEMORY NANYA, ZB1 RAM DDRII5 256M KN.25603.029
DDRII533 256MB NANYA S/P
NT256T64UH4A1FN-37B
(PB-FREE)"
MEMORY "MEMORY HYNIX, DDRII ZB1 RAM DDRII 533 256MB KN.2560G.006
533 256MB HYNIX S/P
HYMP532S64P6-C4"
MEMORY "MEMORY INFINEON, ZH2 KN.51202.021
DDRII 533 512MB RAM(512M)HYS64T64020H
HYS64T64020HDL-3.7-A DL-3.7-A S/P
(0.11U/G)"
92 Chapter 6
CATEGORY PARTNAME DESCRIPTION ACER PART NO.
MEMORY "MEMORY NANYA, ZB1 RAM(512M)DDR2 KN.51203.023
DDRII533 512MB NANYA S/P
NT512T64UH8A1FN-37B
(PB-FREE)"
MEMORY "MEMORY SAMSUNG, ZB1 RAM DDRII533 512MB KN.5120B.015
DDRII533 512MB SAMSUNG S/P
M470T6554CZ3-CD500"
MEMORY "MEMORY HYNIX, DDRII ZE1 RAM DDRII5 512MB KN.5120G.005
533 512MB HY S/P
HYMP564S64P6-C4"
Chapter 6 93