Recovery Policy
Recovery Policy
The Bank’s Recovery Management Policy, as circulated vide Law Cir No 266 dated
08.08.2019 has been amended by the Board. The amended policy, as approved by the
Board will supersede all the existing policies in this regard. The amended policy is given
hereunder,
PREFACE: It has been experienced in the past that conventional methods of recovery
such as recovery through legal recourse do not yield results in desired time. Therefore,
the process of recovery of Bank’s dues through settlement and compromise is
considered to be an effective hassle free tool which not only bypasses the long legal
recourse but results in immediate liquidity and income generation.
OBJECTIVES:
RBI GUIDELINES:
Bank’s Recovery Management Policy has been formulated after keeping in mind the
guidelines issued by Reserve Bank of India from time to time.
Page 1 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
ii) While tackling NPAs, a proper distinction will have to be made in approach
between willful defaulters and defaulters due to circumstances beyond their
control.
iii) Where security is available, either by way of charge, lien or attachment/ restraint
by an order of a Court, the basic parameter for analysis would be their quality,
realisability, marketability and enforceability.
iv) While arriving at a negotiated settlement, the advantage available to the Bank
from prompt recycling of the funds should be weighed in comparison to the likely
recovery by following legal or other protracted course of action.
vi) Where staff accountability has not been looked into, the same should be
completed in a time bound manner.
RBI also advised that the Banks should have in place a ‘Loan Recovery Policy’, duly
approved by the Board, clearly setting out:
Page 2 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
a) Bank’s Boards are required to lay down policies and guidelines covering, among
other things, valuation procedure to be followed to ensure that the economic
value of financial assets is reasonably estimated based on the assessed cash
flows arising out of the repayments and recovery prospects.
b) Banks should work out the net present value of the estimated cash flows
associated with the realizable value of available securities net of the cost of
realization and the net present value of the settlement amount should not
generally be less than the NPV of the realizable value of securities.
Page 3 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
In case the measures noted above do not yield the desired results, the Banks have
the facility of using the SARFAESI Act, 2002 which is a handy tool for dealing with
the defaulting borrowers/ guarantors. The Act facilitates enforcement of security
interest by secured creditors without the intervention of courts. In view of judgment
of Hon’ble Supreme Court of India in the case of M/s Transcore India Ltd. Vs Union
of India & Others, Bank can proceed simultaneously under DRT Act as well as
SARFAESI Act. Similarly, there is a provision for transfer/assignment of NPAs to
Page 4 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
ARCs, other investors which will realize the impaired assets within a time frame.
The Act also provides a legal framework for securitization of assets. The Govt. of
India has also notified the Security Interest (Enforcement) Rules, 2002, which
prescribes the manner for exercise of rights of secured creditors under the Act.
If all the measures noted above fail to bring the defaulter borrowers / guarantors to
the negotiating table, the last resort would be to approach the Court/DRT. If the suit
is filed, efforts should be made for i) Getting the Receivers appointed on the assets
already charged to the bank and ii) Obtaining orders for the attachment/ restraint
before judgment in respect of the personal assets of the borrowers and guarantors
so as to ensure that assets available are not eroded. Needless to emphasize that
Page 5 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
bank is always open to dialogue for early settlement of cases. In decreed accounts,
execution must be filed expeditiously so as to realize the available securities.
In suit filed cases, where settlement has been approved by the Bank and the
repayment is to come in installments, the borrowers/ guarantors would be required
to enter into consent decree with default clause.
The other steps for effecting recovery include taking steps to restrain the defaulting
borrowers/ guarantors from floating new public issues; advertising in the
newspapers about bank’s charge on the immovable properties; warning the general
public about dealing with such properties and initiating action under SARFAESI Act
etc.
Page 6 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
CHAPTER-I
REG: POLICY FOR SETTLEMENT OF NPA (DOUBTFUL / LOSS) & TWO
ACCOUNTS WITH PRESENT BOOK OUTSTANDING UPTO RS. 25.00 LAKHS
Page 7 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
1. INTRODUCTION:
Keeping in view the requirement of Bank, demands of the field functionaries and
based on the economic situation of the country, a policy for settlement of NPA
(Doubtful / Loss) & TWO accounts with present book outstanding upto Rs. 25.00
Lakhs (As on date) is introduced.
2. VALIDITY:
All eligible NPA (Doubtful / Loss) & TWO accounts with present book
outstanding upto Rs.25.00 Lakhs (as on date) will be exclusively dealt in the
present chapter (Chapter-I) and will not be considered under Chapter-II of this
policy.
3. COVERAGE:
For the purpose of this policy, the account should fulfill the under noted criteria:
a) All NPA/ TWO cases whether Non-suit filed, suit filed or decreed cases are
eligible. In case of T.W.O. accounts, Book o/s should be calculated as if no
T.W.O. has been done.
c) All the accounts whether secured / partially secured / unsecured are eligible for
settlement under the policy.
e) Cases where Bank has proceeded under SARFAESI Act, 2002 will also be
eligible.
Page 8 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
g) Eligible accounts referred for Revenue Recovery action under State Recovery
Laws will be eligible, subject to requisite charges, if any payable, to be recovered
separately and remitted to the State Authorities.
h) NCLT Cases where bank has a minimum 90% voting share and also bank has
initiated Corporate Insolvency Resolution Process (CIRP) may also be covered
provided the borrower comes forward with a settlement offer as per settlement
policy.
i) Cases where settlement was earlier approved but not implemented and has
already been declared failed.
Following cases will NOT be eligible for consideration under the policy:
a) The account in which Bank has declared fraud or the party has been declared as
willful defaulter and his name has been/is being reported to RBI.
b) Central Govt. / State Govt. guaranteed accounts will not be considered under this
policy.
c) Units under rehabilitation / restructuring will not be eligible. However, units where
rehabilitation / restructuring have failed are eligible.
Page 9 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
g) Cases in which the borrower/ guarantor and Bank has already filed consent
terms (Consent Decree) with default clause in a court/DRT/ Lok Adalat and party
has honoured the consent terms.
i) Accounts already adjusted shall not be reopened and amount already recovered
shall not be refunded in any case.
j) Loans against liquid securities such as Fixed Deposits, Govt. Securities like
NSC/KVP/IVP, Surrender Value of LIC Policies, Shares etc.
NOTE:
*For the purpose of settlement of an account, staff members shall mean the serving
staff members and ex-staff members, whose terminal dues are withheld / have not
been paid but shall NOT include ex-staff members receiving pension.
Page 10 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
The minimum amount that should be recovered under the policy for Doubtful/ Loss
assets having Present Book O/s upto Rs.25.00 Lakhs will be calculated as on the
date of settlement as per the calculation given as under,
Note:
ii. Legal expenses, Insurance Charges and all other debited / recorded expenses
incurred by the bank are to be recovered in full.
iii. The DICGC / CGTMSE/ ECGC claim, if any, credited at the time of NPA is not to
be taken into account to arrive at the settlement amount. Retained amount of
DICGC / CGTMSE/ ECGC claim (balance amount of claim after proportionate
refund of claim) would be over and above the amount of settlement.
Sharing of the recovery with DICGC/ CGTMSE/ ECGC would be done as per the
extant guidelines on the subject.
Page 12 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
6. VALUATION OF SECURITIES:
i. Fair Market Value of the Securities as per last valuation report (Not older than 1
year) is to be considered.
ii. The Branch incumbent shall visit the site and verify whether the valuation of the
security submitted by the Bank empanelled valuer is fair and reasonable as per
discreet and independent enquiries made during his visit.
iii. In case of Plant & Machinery, Realizable Value as per last valuation report
(Valuation Report should not be older than 1 year) shall be considered while
computing security coverage.
iv. Valuation of stocks shall be considered on the basis of last stock statement
submitted by the borrower OR as per Branch Manager’s assessment during the
last visit which should not be more than one month old and valuations be
compared with the last stock statements, wherever available, submitted by the
borrower.
Under the present policy, Branch In-charge/ Zonal Manager shall be the sanctioning
authority irrespective of their grade/scale/ designation and irrespective of the
quantum of concessions involved as under:-
Page 13 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
However, all such cases sanctioned under the powers of BM shall be reviewed by
the respective Zonal Managers and cases sanctioned under the powers of Zonal
Manager/ Asstt. General Manager, Asset Recovery Branch-I, New Delhi shall be
reviewed by Head Office, Law & Recovery Deptt. on quarterly basis.
It is clarified that no official can exercise the above delegated powers in cases
of proposals in accounts in which credit facilities had been sanctioned by
him/ her. Such cases may, however, be sanctioned by next higher authority.
8. REPAYMENT PERIOD:
ii. 10% of settlement amount over & above the 5% deposited at the time of
submission of settlement proposal is to be deposited by the borrower/ guarantor
within 30 days from the date of intimation of sanction.
Page 14 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
iv. If borrower/ guarantor fails to pay settlement amount within 90 days of intimation
and approach the Bank for extension of time, then extension of time upto 6
months may be considered by the sanctioning authority and extension of time
upto 12 months may be considered by the next higher authority ( In case of Asset
Recovery Branch-I, Asstt. General Manager, Head Office, Law & Recovery
Deptt.) such a manner that the total repayment period should not exceed 12
months. No extension is allowed beyond 12 months.
vi. Bank should obtain post-dated cheques of settlement amount, except in cases
where the borrower/ guarantor has proposed to repay the amount from sale
proceeds of some property or the amount is to be paid out of the sale proceeds
of the mortgaged/attached security (ies).
In case the party/ guarantors come forward for settlement of a single account, out of
a number of group accounts, the same can be considered, in isolation and joint
settlement of all accounts of the group may not be insisted upon subject to the
condition that security charged in the account (Whether primary / collateral) should
not be released till full & final adjustment of all the group accounts. However,
eligibility of the individual account, under the policy, must be ensured.
Page 15 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
The Zonal Manager has to give his concurrence to the Staff Accountability
Certificate (Annexure-D) submitted by Branch Manager while scrutinizing the
settlement proposals sanctioned by Branch Manager.
No further credit facility in any shape whatsoever will be allowed to the borrower or
guarantor(s) in future. In case the guarantors are already availing credit facilities
and their accounts are classified as "Standard" no further enhancement will be
allowed.
Page 16 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
All settlement proposals under the policy shall be prepared on the format enclosed.
(Annexure-B).
Accounting treatment for closure of accounts settled under the policy me is that the
recoveries are first adjusted towards principal amount and the remaining amount is
adjusted towards interest. In TWO accounts the amount upto Book outstanding (As
if no TWO has been done) is to be appropriated in Misc. Income (Recovery in TWO
accounts) and thereafter in Interest income.
All the accounts settled under the policy should invariably be entered in the system
through OTSTWO menu on daily basis.
i. In case Bank has filed a suit against the borrower/obtained a Decree, Bank’s
satisfaction of its claim may be got recorded in the concerned court only after
closure/settlement of account completely. If case has not been decreed yet, a
consent terms (Consent Decree) should be filed before court.
Page 17 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
iii. In all those cases, where settlement proposal is approved and DICGC/
CGTMSE/ ECGC claim has been received and credited in the borrowal account,
recoveries made in the account from the borrower be proportionately remitted to
DICGC/ CGTMSE/ ECGC as per the extant guidelines.
iv. In those cases wherein insurance claim or any other claim on third parties is
received after the sanction of settlement proposal, the amount of sacrifice be
appropriated from the claim amount and the remaining amount, if any, be
credited to the borrower’s account.
vi. While considering settlement proposal as per this policy, the provision held in the
account is also to be mentioned in the proposal.
A. By Zonal Offices
i. Prepare strategy for follow-up and timely guidance/ support to the branches.
ii. Convene meetings of the branches, starting with the thrust branches immediately
emphasizing the need, salient features of the policy and formulation of result
oriented strategies with the time line.
Page 18 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
iv. Guide and monitor the progress on day to day basis by calling for the required
information along-with the details of recoveries made in each individual account.
v. Ensure updation of all the accounts settled by the branches in their zone are
invariably entered in the OTSTWO menu on a daily basis.
B. By Branches
ii. To immediately arrange staff meeting in order to motivate and appraise the
details of policy to all staff members.
iii. Accounts covered under the policy may be allocated amongst all staff members
for contacting the borrowers/guarantors, personally and for subsequent
personal/telephonic follow-up for striking compromise proposals in these
accounts during the period of this policy.
The Zone must also ensure that the policy is popularized among the field
functionaries under their jurisdiction. The same be displayed at all prominent places
in the Branch / ATM on notice Boards. ZM/ BM to ensure that regular reminders to
settle the accounts under the policy be sent to borrowers/ guarantors.
Page 19 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
CHAPTER-II
REG: POLICY FOR SETTLEMENT OF NPA & TWO ACCOUNTS NOT ELIGIBLE
UNDER CHAPTER-I OF THIS POLICY
Page 20 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
ii. The period for which the account has not been generating any revenue.
v. Status of the activity for which advance was made and present activity/income
generating capacity of the borrower.
vii.The strength available to the Bank for recovery of dues through legal recourse.
Page 21 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
3. NORMS OF OTS:
It should be clearly borne in mind that where Bank agrees to settle an account in full
& final at any amount less than the total recoverable dues, the case is to treated as
a compromise settlement. The norms for compromise settlements would be as
under:
i) The settlement amount is to be at least equal to the Bench Mark Amount as per
policy and should, preferably be paid in lump sum within 90 days. An official cannot
sanction a settlement proposal within his delegated powers, at an amount which is
less than Bench Mark Amount. It is possible that in certain rare cases due to
specific genuine reasons, the settlement may mature at an amount, which is less
than the Bench Mark amount as per policy. In such cases, reasons and proper
justification thereof should be duly recorded by the Competent Authority while
sanctioning such cases. The Competent Authority in such cases shall be next
higher authority as specified at Para 16 of this chapter.
Where the settlement amount is to be paid by the borrower/ guarantor in lump sum,
the period should not exceed 90 days from the date of intimation of sanction during
which no interest will be charged on the settlement amount. However, the party to
pay additional 10% of settlement amount over and above 5% already deposited at
the time of submission of OTS proposal within maximum 30 days from the date of
intimation of sanction.
Page 22 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
If the borrower/ guarantor defaults in repayment noted above, the benefit of ‘no
interest’ clause will not be available and the settlement amount would carry interest
@ one year MCLR (prevailing on the date of settlement) PLUS 2.5% p.a. wef
the date of sanction, on reducing balance subject to the approval of extension of
time/condonation of delay by the competent authority.
If the period of delay in deposit of upfront payment is more than 90 days or of any
one of the monthly installments is more than six months, the settlement will
automatically stand cancelled.
Page 23 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
For the purpose of processing a settlement proposal, the notional dues are to be
calculated in the following manner: (Please note that the notional dues are different
from actual Total Recoverable Dues in the sense that the latter include upto date
memoranda interest i.e. actual interest on applicable rates with penal interest, if
any, on compounded basis).
Page 24 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
*The facilities for which separate suit filed / suit yet to be filed, the book o/s is
to be added to NPA amount
i. In all cases where Bank has preferred review / revision / appeal against the
decree: Irrespective of the interest prayed in review/ revision / appeal, interest is
to be applied at one year MCLR + 1.5% (prevailing on the date of settlement) on
simple basis OR interest awarded in decree against which review/
revision/appeal is preferred, whichever is lower. PLUS costs awarded and
subsequent expenses paid and also payable but yet to be paid.
Page 25 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
In technically written off accounts, all calculations, including the notional dues, shall
be calculated as if no technical write off has been done.
5. VALUATION OF SECURITIES
With the recent introduction of concept of Net Present Value (NPV) as per RBI
guidelines, it has been desired by RBI that the present economic value of financial
assets is reasonably estimated, based on the Net Present Value of the estimated
cash flows associated with the realizable value of the available securities net of cost
of realization. In the Compromise Settlement cases, since the expected cash flows
shall be over a period of time, the Settlement Amount should generally be not less
than the NPV of the realizable value of available securities, arrived in the manner
described hereunder.
Page 26 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
The under noted points must be kept in view in respect of the Valuation report:
ii) The valuation report must take into consideration various parameters like
location, ownership and occupancy of the properties.
iii) The Report must show Fair Market Value & Realizable Value of securities.
vi) The Branch incumbent shall visit the site and verify whether the valuation of the
security submitted by the Bank empanelled valuer is fair and reasonable as per
discreet and independent enquiries made during his visit.
Page 27 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
cases, the realizable value may be less than Fair Market Value by more than
15%. In such cases the Valuer should give proper justification for the same
with cogent reasons, in the valuation report.
Realisable Value which normally should not be less than 85% of the Market
value of the charged securities for the attendant factors affecting its
realisability shall be called Net Present Value of Securities.
The Net Present Value of the Realizable Value of available securities will be
calculated as under:
Page 28 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
The maximum discount under category (a) (General Discount) & category
(b) (Specific Discount) having more than one attendant factors attached to
IP shall be restricted to 40% only.
Under Section 31, the provisions of SARFAESI Act do not apply to any security
interest created in agricultural land. Further, on the basis of feedback received
from the field functionaries, it has been observed that the realisability of
agricultural property is a difficult and time consuming process. Due to these
factors, restricted use of the land i.e. only for agriculture purpose, and the
localized factors, it is comparatively difficult to realize the security of agricultural
land. Considering all these factors, such cases need to be given a special
treatment while calculating the NPV of the realizable value of agricultural
property.
Hence, it has been decided that while considering a settlement proposal in such
NPA accounts, the competent authority may calculate NPV after treating the
anticipated period of realization of agricultural property as beyond three years.
Accordingly, NPV of agricultural property may be taken @ 60% of the
realisable value.
Page 29 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
B. Where 2 or more Bids under SARFAESI have failed, the last Reserve Price
(fixed in the last one year) or NPV as above, whichever is lower, shall be
accepted as NPV.
Page 30 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
** The available securities would mean the securities charged to the Bank by way
of hypothecation/mortgage/charge/lien/negative lien PLUS those under general
lien and attached by order of a Court. However, in case the borrower/ guarantor
has been restrained from disposing of any personal property, by an order of a
Court, the same may not be treated as ‘available security’ for the purpose of
calculation of NPV but it may be also kept in view while negotiating settlement
in the account in the facts and circumstances of the case.
***In Technically Written Off accounts, the book o/s would mean the present
book o/s as if no technical write off had been done.
Page 31 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Page 32 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
* The book o/s shall mean the present book o/s. In Technically Written Off
accounts, the book o/s would mean the present book o/s as if no technical write
off had been done.
** The MCLR at the time of settlement shall be applicable
# For write off in technically written off accounts, refer Para 14 & 15 of this
chapter.
Where the NPV happens to be more than the Notional Dues; the NPV will be
restricted to Notional Dues and Bench Mark will be fixed accordingly.
(ii) 10% of the OTS amount has to be deposited within 30 days of receipt of
intimation of acceptance of OTS proposal to the party. This amount will be over and
Page 33 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
above the 5% amount deposited by the party at the time of submission of OTS
proposal, thus making the total to 15%.
Where the settlement amount is to be paid by the borrower / guarantor in lump sum,
the period should not exceed 90 days from the date of intimation of sanction during
which no interest will be charged on the settlement amount. However, the party shall
have to deposit upfront amount within 30 days of intimation of sanction unless delay
is permitted by the competent authority.
If the borrower/ guarantor defaults in adjusting the account within 90 days, the
benefit of ‘no interest’ clause will not be available and the settlement would, ab
initio, be treated as settlement involving a period longer than 90 days. In such
‘default’ cases, the sanctioning authority can grant the maximum repayment period
of 12 months on the terms applicable to this category of settlements and further
extension/condonation can also be allowed, as per para 11 of policy.
Page 34 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
of sanction. For this, the borrower/ guarantor should furnish post-dated cheques,
except in cases where the borrower/ guarantor has proposed to repay the amount
from sale proceeds of some property or the amount is to be paid out of the sale
proceeds of the mortgaged/attached security (ies).
The normally acceptable time in making the initial upfront payment amount is 30
days. However, there can be cases where, due to some reasons, there is a delay in
making initial down payment. In such cases delay upto 30 days can be allowed by
BM. Delay beyond 30 days but upto maximum 90 days can be permitted by Zonal
Manager (Asst General Manager Law & Recovery in case of ARB-I, New Delhi) in
cases sanctioned by BM/ZO and by GM (L&R) in cases sanctioned by HO.
Further, there can also be cases where the delay in making down payment is over
90 days but the full settlement amount is received within the approved period of the
settlement. In such cases delay can also be permitted by Zonal Manager in cases
sanctioned by BM / ZO and by GM (L&R) in cases sanctioned by HO.
Page 35 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
proposed to be paid within a total repayment period of more than 12 months but not
exceeding 24 months.
ED ED
The approved concessions will be allowed only at the time of full and final
adjustment of the accounts i.e. only after entire settlement amount with interest has
been received as per sanction.
Page 36 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Recovery in all the NPAs shall be first appropriated towards principal amount
outstanding in the account, till the balance is reduced to Rs.1000/-. Further recovery,
if any, is to be credited to Interest on loans & Advances. However, in T.W.O.
accounts, which shows a nominal o/s of Rs 100/- only, the recovery effected be
straightaway credited to “Misc. Income - Recovery in T.W.O. A/cs” (GL Code –
361075)” upto the amount technically written off. Thereafter, amount recovered shall
be credited to “Interest on Loan and Advances in T.W.O. A/cs” (GL Code: 311100).
It is clarified that income is to be booked only for the realized part of Memoranda
interest. Rebate refers to the un-realized part of the Book Outstanding. As such, in
case of T.W.O accounts, rebate is merely a notional figure and is not reflected in the
GL.
The delegated powers to the field functionaries and other executives for granting
notional concession, while approving settlement/write off proposals are as under:
Page 37 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
The lowest authority to sanction a write off proposal is Chief Manager (Scale IV) as
Branch Incharge or at higher office. However, write off of an account should be
considered after proper evaluation of the peculiar circumstances of the case
necessitating such decision, e.g.
a) Party’s activity has been closed and party is not doing any activity/does
not have the capacity to pay anything.
b) The borrower/guarantors have expired/not available.
c) No security is available either by way of charge/lien/restraint/attachment.
d) Legal action is not possible
e) All possible avenues of recovery have been exhausted.
Page 38 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Further, before writing off an account, the aspect of staff accountability must be
finalized.
Official of the rank of Scale II and above, to whom HO Advances Deptt. has
delegated lending powers of a higher rank, shall also have powers of that higher
rank, for granting notional concession in NPAs.
It is clarified that:
ii) Any settlement proposal at an amount more than the notional dues (as explained at
Para 4 of this chapter of the policy) but within the laid down norms shall fall under
the powers of Branch In-charge (Scale II and above). However, proposal for such
settlement shall be prepared and submitted to next higher authority for information
and review.
iii) Irrespective of the module score, an official in Scale II or III working as Branch In-
charge is not authorized to sanction either a write off proposal or a settlement
proposal at an amount less than as calculated hereunder:
Book o/s PLUS All litigation & other expenses paid and payable but yet to be paid,
not included in book o/s MINUS ECGC/DICGC/CGFT claim to be
retained/appropriated in account.
(In Technically Written Off accounts, the book o/s would be as if no technical write
off had been done)
Page 39 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
The delegated powers, stated in Para 14 above, do not apply in write off proposals
of T.W.O. accounts. The cases otherwise falling within powers of the field
functionaries not below the rank of GM, as calculated on the basis of Amount
Technically Written Off + Memoranda Interest accrued in the account PLUS all
expenses i.e. total recoverable dues, can be written off by the authority, as under
after he is satisfied that all avenues of recovery have been fully exhausted and there
is no security left to fall back upon
(AMOUNT IN Rs. LAKHS)
MANAGEMENT COMMITTEE FULL POWERS
MD & CEO 100
ED 75
GM (L&R) 50
GM AS ZM 30
It should, however, be the endeavour of the competent authority to avoid actual write
off of the T.W.O accounts and continue efforts for recovery.
The respective decision making authorities will approve the settlements, based on
the norms, within their discretionary powers. The cases which are beyond the laid
down norms can be considered for approval by next higher authority after recording
proper justification for deviations from the norms.
It is to be noted that the `respective decision making authority' means the authority
`by designation' (as per the delegation of powers) and not `by office'. Accordingly, an
official can approve a proposal, which is beyond norms of policy but otherwise falling
under the powers of a lower authority ‘by designation’.
Page 40 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
EXAMPLES:
i) All settlement proposals in which any staff member and/or his/her relation is
connected in any way, but the notional concession is otherwise within the powers of
a functionary below the rank of ED, will be placed before ED for seeking permission
to mark the case within the powers of that functionary. Screening/ sanction of the
case will continue to be done by the appropriate committee/ authority in whose
power the notional concession, otherwise falls.
Page 41 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
withheld/have not been paid but shall NOT include ex-staff members receiving
pension.
It is further clarified that, for the purpose of this Para, an account will be treated as
staff connected in either of the following circumstances:
Section 20A of the Banking Regulation Act, 1949 stipulates that notwithstanding
anything to the contrary contained in Section 293 of the Companies Act, 1956, a
banking company shall not, except with the prior approval of the Reserve Bank of
India, remit in whole or in part any debt due to it by -
Any remission made in contravention of the provisions stated above shall be void
and have no effect.
Several accounts of a ‘group’ can be considered for OTS separately provided the
common security charged is agreed to be released only after full and final
adjustment of all the accounts of the group. Separate powers as at para 14 and 15
can be exercised for separate accounts though belonging to the same group.
Page 42 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
In case OTS proposal involves more than one borrower and different set of
securities are charged in respect of facility to different borrowers or where residual
value of a security which is charged in one borrowal account is taken as security in
other account, in such cases the module score be calculated separately for facilities
extended to each borrower separately for calculation of Benchmark settlement
amount.
i) In cases where OTS has been negotiated by all members of consortium and other
banks are in the process of approval, the OTS approved by our Bank would be
effective from the date of last sanction given by other consortium members.
However, if the gap in sanctions of our bank and last bank is more than 6 months,
our sanction shall be placed before the sanctioning authority for revalidation. Terms
of payment of interest shall also be effective taking into consideration the date of
revalidation/date of sanction by the last Bank.
ii) In cases where OTS has been negotiated/ sanctioned on standalone basis, terms
and conditions approved by the sanctioning authority for payment of OTS amount
and interest shall prevail without any reference to consideration of OTS by other
member banks. Sanctioning Authorities may generally stipulate a condition of ‘Right
of Recompense’ if the terms of OTS offered to other lenders are better than the offer
made to us.
In respect of the accounts in which Head Office has declared fraud and/ or willful
default by the borrower, every effort should be made to recover total recoverable
dues including contractual rate of interest. However, after taking all the relevant
Page 43 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
factors into consideration, such cases may be considered for compromise settlement
only on merits and that too in respect of only the civil / financial liability of the
borrower / guarantors by applying commercial judgment in the best interest of the
Bank. The criminal cases pending against such borrowers are to continue to their
logical end. The competent authority for considering settlement proposal in above
type of cases shall be as under:
(A) AT BO/ZO LEVEL: The SAC for recommending settlement/write off proposals
under the powers of an official at ZO/BO shall be constituted by the Incharge of
the respective office and will consist of three officials out of the ranks
immediately lower to the sanctioning authority. The constitution of SAC should
also provide for substituting another member in case the full quorum is not
available. It is, however, to be ensured that the official who had
sanctioned/enhanced the credit facilities in the case at any point of time is not a
member of the SAC.
(B) AT HO LEVEL: The Settlement Advisory Committees for cases falling under
HO powers would be constituted with the approval of MD & CEO. The SAC for
MC/ Board / MD&CEO/ ED power cases would comprise of three General
Page 44 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
In addition, all cases involving notional concession beyond Rs 50.00 Lakhs will
also be placed before Independent Settlement Advisory Committee (ISAC)
which would be constituted with the approval of Board. This committee would
comprise of GM (L&R) as Convener, one retired Banker (minimum rank as
General Manager) and one retired Judge of High Court.
Page 45 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“We hereby undertake to complete Staff Accountability in the case and initiate
appropriate Disciplinary Action within 30 days of sanction of settlement proposal in
the case”
No further credit facility in any shape whatsoever will be allowed to the borrower or
guarantor(s) in future. In case, the guarantors are already availing credit facilities
and their accounts are classified as "Standard" no further enhancement will be
allowed. Fresh/additional credit facility in case of guarantor(s), where the
guarantor(s) are not availing credit facilities or are already availing credit facilities,
will be considered only if the guarantors themselves were instrumental in getting
recoveries through settlement and their accounts (if already availing credit facility)
were classified as standard. Such cases can be considered at Head Office only.
It is clarified that the cases involving i) waiver of penal interest and overdue interest,
ii) rectification of the interest rates charged in the past, iii) concessions in the future
rates of interest only under a rehabilitation package of a sick industrial
company/ weak unit/ sick SSI unit, iv) adjustment of an account under an interest
subsidy scheme/other subsidy schemes announced by the Government and v)
refund of DICGC/ECGC/CGTMSE guarantee fee wrongly debited to the account will
not be considered as settlement cases for the purpose of this Para and hence will
continue to be eligible for credit facility in future.
Page 46 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
ii. In suit filed cases, on receipt of the approved amount the bank may make a prayer
for release of the said guarantor/security to the Court/DRT. However, suit against
the firm/company and other obligants i.e. guarantor(s)/ borrower(s)/ legal heir(s) etc.
shall continue subject to adjustment of part amount so recovered.
iii. On receipt of the amount from the parties, suitable letter/ No Dues Certificate would
be issued to them releasing their liability as one of the co-obligants
RELEASE OF SECURITY
i. For release of IP/Plant & Machinery for sale, NOC may be given after execution of
tripartite agreement between Bank, mortgagor and proposed purchaser with the
Page 47 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
condition that purchase consideration shall be deposited directly with the Bank.
However, title deeds shall be released only after receipt of approved amount in full.
ii. Wherever release of security is sought, the amount offered should not be less than
the Fair Market Value (FMV) of security as per the valuation report which is not
more than six months /one year old (depending upon the value of security, Ref: -
Para 6) as on the date of proposal or the total dues in the account whichever is
lower.
iii. The bank to exercise utmost care while taking a call to release a particular security
particularly the Residential Houses of the co-obligants as these are quite critical
and sensitive to the overall recovery in the account.
iv. Cases where the realizable value of property depreciates by more than 30 % from
the time of last sanction / enhancement, should be dealt as per the guidelines laid
down in Law Circulatory Letter no 56 dated 08.05.2013. The cases would be
considered only after submission of the report by the committee to the competent
authority and inspection department.
Page 48 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
RELEASE OF GUARANTOR
ii. The bank to exercise utmost care while taking a call to release a personal liability of
any guarantor as these are quite critical and sensitive to the overall recovery in the
account
iii. The competent authority to release the personal liability of guarantor whose property
is to be released will be as follow:-
In case the competent authority feels that no useful purpose will be served by filing
suit against the borrower due to non availability of any security or whereabouts of
the borrower / guarantors are not known / traceable and / or the obligants do not
have means to repay the dues of the bank and initiating the legal action will amount
to spending good money for bad money, the competent authority may decide for
waiver of legal action.
While taking decision for waiver of legal action, full facts of the case, staff
accountability, availability of the security & other circumstances be kept in view and
proper record thereof be maintained.
Page 49 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
(i) Zonal Manager is empowered for waiver of legal action in case of non performing
advances under sponsored schemes / retail credit product schemes and in respect
of accounts classified as loss assets or where tangible security is not available to
fall back upon or whereabouts of borrowers / guarantors are not traceable and also
in cases with total recoverable upto Rs.1.00 Lakhs and where Zonal Manager feels
that it will not be worthwhile to file recovery suits against them. In cases where
ECGC/CGTMSE/DICGC cover is available, legal action can be waived only with the
prior consent of concerned institution.
(ii) In other cases not falling under No.(1) above and involving total recoverable upto
Rs.5.00 Lakhs, GM’s committee (SAC) constituted for recommending proposal for
OTS, may consider recommendation of ZM and give its recommendation to
GM(L&R) who will be the competent authority to waive legal action in such cases.
Along with the proposal for waiver of legal action, a proposal to write – off the said
account may also be moved and on approval of waiver of legal action the said
proposal to write off be considered upon the merits of the case. The authority to
sanction a write-off proposal in such accounts is Branch Incharge ARB / Zonal
Managers.
In order to regularly review/monitor the sanction of OTS/write off cases and progress
of recovery in settled accounts, a statement is required to be submitted by Branch
Incharge to ZM and by ZMs to HO Law & Recovery Department within a period of 10
days of the close of month.
Page 50 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-A”
PUNJAB & SIND BANK
(A GOVT. OF INDIA UNDERTAKING)
BRANCH OFFICE:
ZONAL OFFICE:
DATED:
Dear Sir,
We enclose herewith the undernoted documents, complete in all respects, regarding the
above settlement proposal. WE ARE ALSO SIMULANEOUSELY SENDING YOU A
SOFT COPY OF THE PROPOSAL THROUGH E MAIL*:
1.Proforma of settlement proposal completely filled up.
2. Copies of ALL the sanction letters of credit facilities.
3. Copy of latest visit report by bank official to party’s unit/activity.
4. Copy of party's request letter for settlement.
5. Copies of financial papers of party's activity for the last three years, if the unit is
working.
6. Copy of the plaint.
Page 51 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
We also assure that any further papers/information required for expeditious disposal of
the proposal would be submitted without delay.
Yours faithfully,
BRANCH INCHARGE/
ZONAL MANAGER/
Page 52 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-B”
PUNJAB & SIND BANK
(A GOVT. OF INDIA UNDERTAKING)
Page 53 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Page 54 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Sharing of the recovery with DICGC/CGTMSE/ECGC would be done as per the extant
guidelines on the subject.
22. DETAILS OF ANY PREVIOUS SETTLEMENTS MADE WITH THE PARTY AND
THE FATE THEREOF.
a) The facility in the account has not been sanctioned/ enhanced by the present
BM.
d) There is no deviation from the laid down norms of the present policy.
Page 55 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
g) All possible efforts have been made for recovery of dues and the present
proposal is in the best interest of bank.
BRANCH INCHARGE
ZONAL MANAGER
DATED:
Note: Comments and signature of Zonal Manager is desired only if the sanctioning
authority is Zonal Manager derived as per point no. 2 of this circular.
All the accounts settled under the policy should invariably be entered in the
system through OTSTWO menu on daily basis & for this purpose notional dues
and notional concession as on date of settlement has to be calculated separately
as per Bank’s Recovery Management Policy.
Page 56 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-C”
PUNJAB & SIND BANK
(A GOVT. OF INDIA UNDERTAKING)
DATED:
REG: SETTLEMENT PROPOSAL IN THE ACCOUNT OF M/s …………………BO:…………….
UNDER CHAPTER-II OF BANK’s RECOVERY MANAGEMENT POLICY IN TERMS OF
LAW CIR. No. .........DATED ……...
UNDER THE POWERS OF:
SUMMARY
1
Name of the Borrower
2 Group
3 Branch/Zonal Office
4 Dealing with Bank since
5 Facilities last Sanctioned/enhanced
Date & Authority of last sanction/enhancement
6 Activity at the time of sanction
7 Present Activity
8 Reasons for account turning NPA
9 NPA Since
Date /Amount of Suit
Date/Amount of Decree
Date of Execution filed, if any
Action under Securitization Act
10 Asset Classification (last half year end)
11 Whether Willful Default/ Fraud declared by HO
12 Detail and value of available securities TOTAL FMV:
TOTAL RV:
13 Book Outstanding*
14 MRA
15 NPV
16 BENCHMARK SETTLEMENT AMOUNT
17 TOTAL RECOVERABLE DUES (CALCULATED
UPTO……………..)
18 NOTIONAL DUES AS PER POLICY
(CALCULATED UPTO……………)
19 a)Present offer of the party
b)ECGC/DICGC/CGTMSE claim amount to be
retained/appropriated in account
c)TOTAL SETTLEMENT AMOUNT(a+b)
20 Notional Concessions
(a)Rebate(13-19)
(b)Waiver(18-19a-20a)
TOTAL NOTIONAL CONCESSIONS(a+b)
*In Technically Written Off accounts, the book o/s would mean the present book o/s as if no technical
write off had been done.
Page 57 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
22 ECGC/DICGC/CGTMSE claim
amount to be refunded to the
Corpn.
25 Source of Payment
Page 58 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
B Date/Authority of last
sanction/ enhancement
C Name of above authority
Page 59 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Page 60 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
* In Technically Written Off accounts, the book o/s would mean the present book o/s as if no
technical write off had been done.
Page 61 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
6. SECURITY ASPECT
ii. COLLATERAL
TOTAL
The available securities would mean the securities charged to the Bank by way of
hypothecation/mortgage/charge/lien/negative lien PLUS those under general lien and attached by
order of a Court. However, in case the borrower has been restrained from disposing of any
personal property, by an order of a Court , the same may not be treated as ‘available security’
for the purpose of calculation of NPV but it may be also kept in view while negotiating
settlement in the account in the facts and circumstances of the case.
* In respect of the accounts involving Value of securities upto Rs. 5.00 crore, the valuation
report should be as recent as possible but not more than 1 year old.
However, in respect of accounts where book outstanding and/or Value of Securities is more than
Rs. 5.00 crore, minimum two independent latest Valuation Reports (not more than 6 months
old) from Bank’s approved valuers shall be obtained to assess the proposals with more justice
#ATTACH A COPY OF COURT ORDER
Page 62 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
9. A) STIPULATIONS OF SANCTION *
NOT ADHERED TO, IF ANY:
B) Observations made by internal/ RBI/ Statutory Comments / Follow up on the
Auditors/Reviewing Authority * observations by branch*
*In case nothing is reported in Col 9.A) and 9.B), it will be presumed that all stipulations of
sanction have been adhered to and that there are no adverse comments by RBI/Statutory
Auditors/Reviewing Authority.
Page 63 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Generally, Realizable Value net of cost of realization discounted appropriately is less than Fair
Market Value of securities in the range of 10-15%. In some rare cases, the realizable value may
be less than Fair Market Value by more than 15%. In such cases the Valuer should give proper
justification for the same with cogent reasons, in the valuation report.
Realisable Value which normally should not be less than 85% of the Market value of the charged
securities for the attendant factors affecting its realisability shall be called Net Present Value of
Securities.
The Net Present Value of the Realizable Value of available securities will be calculated as under:
A. The Realiable Value of the Charged Securities (excluding Plant & Machinery) net of
cost of realization shall be discounted as under:
The maximum discount under category (a) (General Discount) & category (b) (Specific
Discount) having more than one attendant factors attached to IP shall be restricted to 40%
only.
Page 65 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
It has been decided that while considering a settlement proposal in such NPA accounts, the
competent authority may calculate NPV after treating the anticipated period of realization of
agricultural property as beyond three years. Accordingly, the NPV can be calculated @ 60% of
the realizable value of the agricultural property.
A. In case of Plant & Machinery, Realizable Value is to be taken into consideration after taking
cognizance of brand name/make of Plant & Machinery/Year of installation/Original cost/
Depreciation/ Current physical conditions/technical changes and obsolescence/ present industry
scenario and future viability etc.
B. Where 2 or more Bids under SARFAESI have failed, the last Reserve Price (fixed in the
last one year) or NPV as above, whichever is lower, shall be accepted as NPV.
* Any settlement proposal at an amount more than the notional dues(AS CALCULATED AS
PER PARA 4 OF POLICY) BUT WITHIN THE LAID DOWN NORMS OF POLICY shall fall
under the powers of Branch In-charge(Scale II and above), irrespective of the amount of
notional concessions. However, proposal for such settlement shall be prepared and submitted to
next higher authority for information.
Page 66 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
**In Technically Written Off accounts, the book o/s would mean the present book o/s as if no
technical write off had been done. Please note that in T.W.O. a/cs, rebate is merely a notional
figure and no amount will be debited to the Head “rebate account” in GL.
(a)The account was categorized as Standard/NPA in the audited SLA of last half year.
(b)No fraud/wilful default have been declared in the account by Head Office.
(c)The total settlement amount (Rs………….) is less than/equal to/ more than the BENCH
MARK AMOUNT of Rs. …….. as per policy.
(e)All possible efforts have been made for recovery of dues and the present proposal is in the
best interest of bank.
(f)The securities have been physically verified and the value reported in the proposal is correct.
Page 67 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
(g)That the borrower is not covered under Clause 19 (ii) of the policy w.r.t. restrictions on giving
rebate to Directors etc.
(h)That there is no deviation from the laid down norms OR there are following deviations from
the norms laid down under policy.
It is certified that the above compromise/one time settlement proposal in the name of
………………………………………… has been sanctioned by the undersigned within the
delegated powers and the proposal is in total conformity with Bank’s Recovery Management
Policy contained in Law Cir No……. dated ……….
Page 68 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
1. The prescribed proposal form has been completely filled up and all relevant information/
documents have been enclosed.
i) Comments on the present Net worth/ means of the borrower/ partners/ directors to repay
the notional dues:
ii) Comments on the present net worth/means of the guarantor to repay the notional dues:
iii) Comments on the present status of the activity financed by the bank and on its financial
results, if working.
v) Comments on whether party has been declared as a wilful defaulter HO. If so, the
reference/date and grounds of such declaration.
vi) Comments on whether any fraud has been declared in the account by HO. If yes, brief
particulars of the same, specifying the amount involved in fraud along with date of such
declaration.
vii) Comments on any other outstanding connected accounts of party/ guarantors and their
mode of adjustment.
Page 69 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
viii) Comments on the release of available securities if there are other outstanding connected
accounts of the party/guarantor.
ix) Comments on present fair market value and realizable value of the securities available to
the bank (including any securities under lien/attached by the court).
xi) Comments regarding correctness of the notional dues and effect on revenue calculated by
the branch.
xii) In staff guaranteed cases, comments on deduction made from salary/reasons for non
deduction of installments from the salary of the staff member.
Page 70 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
b) Accountability for the lapses in the account has been fixed and erring official(s) Sh.
_______________________has / have been held accountable. The concerned authority
________________ (mention name & designation) has been advised to initiate disciplinary
proceedings against him/them. (A copy of staff accountability report and letter, if any, advising
the concerned authority for initiating action be enclosed) OR
c) On the basis of staff accountability fixation report (copy enclosed), the concerned staff
member(s) Sh...............has/have already been awarded __________________punishment,
OR
d)We have initiated the process of assessing the aspect of staff accountability and complete
report in respect thereof shall be submitted by ______ ( within maximum 30 days).
It is certified that the above compromise/one time settlement proposal in the name of
………………………………………… has been sanctioned by the undersigned within the
delegated powers and the proposal is in total conformity with Bank’s Recovery Management
Policy contained in Law Cir No …… dated ……..
Page 72 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-D”
PUNJAB & SIND BANK
(A GOVT. OF INDIA UNDERTAKING)
Dated: _______.
REG: Sh./ Smt./ M/s ________________________________________
B.O. ________________________________________
We have completed the staff accountability aspects of the captioned case and certify
that:-
There is no fraud in the case. (If there is any fraud; involvement of any staff must
be analyzed and if any staff involvement is found, please submit details and
action taken report)
There is no vigilance angle involved in the case (If there is any vigilance angle
involved, please submit details and action taken report)
No staff member is held accountable in the captioned case / the following staff
members have been held accountable in the captioned case and action initiated /
taken is as under: - (please give details)
BRANCH INCHARGE
Page 73 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
ZONAL MANAGER
ZONE…………...
Page 74 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-E”
Page 75 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
SUMMARY:
i/Total no of a/cs
ii/Total o/s in books
iii/ CGTMSE/DICGC/ECGC claim amt to be appropriated
iv/Total notional dues
v/ Total notional concessions
vi/ Total amt of provision
vii/Total effect on revenue
It is certified that the above write off proposals have been sanctioned by the
undersigned within the delegated powers and the proposals are in total
conformity with Bank’s Recovery Management Policy contained in Law Cir
No…… dated……….
Page 76 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-F”
Page 77 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
SUMMARY:
i/Total no of a/cs
ii/Total o/s in books
iii/ Total Bench Mark Amount
iv/Total notional dues
v/ Total Settlement amount
vi/ Total Concessions
vii/Total effect on revenue
It is certified that the above compromise/one time settlement proposal have been
sanctioned by the undersigned within the delegated powers and the proposals
are in total conformity with Bank’s Recovery Management Policy contained in
Law Cir No ….dated…….
Page 78 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-G”
NAME OF BRANCH_______________
STATEMENT AS ON______________
(AMT. RS.)
S. NAME PRESENT FAIR NOTIO SETTL NOTIONAL TOTAL
NO. OF BOOK MARKET NAL EMENT CONCESSIONS AMOUNT
ACCO O/S AS VALUE DUES AMT. ALLOWED RECOVER
UNT * ON OF REBAT WAIVER ED UPTO
AVAILAB E THE
LE REPORTIN
SECURITI G DATE
ES
Page 79 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-H”
(AMT. RS IN LAKHS.)
S. NAME PRESENT FAIR NOTIO SETTL NOTIONAL TOTAL
NO. OF BOOK MARKET NAL EMENT CONCESSIONS AMOUNT
ACCO O/S AS VALUE DUES AMT. ALLOWED RECOVER
UNT * ON OF REBATE WAIVER ED UPTO
AVAILAB THE
LE REPORTI
SECURITI NG DATE
ES
(1) (2) (3) (4) (5) (6) (7) (8) (9)
Page 80 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
“Annexure-I”
Page 81 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
14. Whether there is any deviation from the laid down norms.
Page 82 of 83
RECOVERY MANAGEMENT POLICY AND GUIDELINES FOR SETTLEMENT /
WRITE-OFF IN BORROWAL ACCOUNTS
Page 83 of 83