Fazal Amin Shah
IT Support Technician and System Administrative at Mace Qatar
Doha
fazalamin9844@gmail.com
+974 6684 1659
Performance & Install Software & Configure Hardware Devices. Maintain and solving problem system
related, share data end to end users. Enthusiastic team player who is committed to delivering top
results on time.
Willing to relocate: Anywhere
Work Experience
IT SYSTEM ADMINISTRATOR AND OFFICE COORDINATOR
Mace Qatar - Doha
November 2018 to Present
Responsibilities
Maintain and upgrade internal network
1. Maintain internet connectivity and resolve internet connectivity issues
2. Purchase and give recommendations on purchasing new equipment.
3. Maintain, repair, and upgrade IT equipment (Laptops, desktops, printers, routers, server, NAS storage,
access control equipment, etc.)
4. Install new equipment and all related software.
5. Identify potential bottlenecks and/ or issues and prepare plans for rectification
6. Maintain an up-to-date IT Asset List
7. Tag assets
8. Prepare weekly reports on the state of equipment and network and propose resolution plans
9. Create/manage email IDs, configure email on Outlook and mobile applications.
10. Maintain and improve backup structure and network storage (NAS)
11. Maintain and update login credentials and user IDs for all staff
12. Maintain and update Access Control devices and user access
13. Maintain and update software on user devices as needed (MS Office, Windows, AutoCAD, Adobe
products, Tally, etc. Windows Server 2012, etc.)
14. Examine and test potential new software solutions and prepare recommendations.
15. Monitor network activity and provide advice on info sec matters and enact software solutions where
necessary.
16. Prepare and restore backups on user devices where necessary.
17. Monitor user device and network storage on a weekly basis and advise management on
improvement/upgrades
18. Provide/maintain work-from-home solutions and install/update necessary software.
19. Provide ad-hoc support to site teams such as 4G router configuration, network connectivity, and
device maintenance.
Knowledge
have extensive experience in installation, management, and troubleshooting with Windows 10, MS Office
2008 and later, AutoCAD 2016 and later, Adobe products (In Design, Acrobat Pro, Illustrator, Lightroom,
3D Max, etc.) as well as network device
Skills:
Good communication skills, Very good English, flexibility, ability to work without supervision, patience,
quick problem identification and problem-solving skills, ability to work within deadlines and to provide
feedback on upgrade/repair needs.
Education
Master of Computer Science in Computer Science
University of Science & Technology Bannu Paksitan
2017
Bachelor of Computer Science in Computer Science
University of Science & Technology Bannu Paksitan
2015
Diploma of Associate in Petroleum
Board Of Technical Education - Peshawar, PK
2011
Education
Board of Intermediate Secondary
2008
Skills
• Bootstrap (6 years)
• Cabling (Less than 1 year)
• CSS (Less than 1 year)
• HTML (6 years)
• PHP (6 years)
• Graphic Design
• Indesign
• Photoshop
• Adobe
• Typography
• Ms Office (3 years)
• System Administration
• LAN
• DHCP
Additional Information
Computer Knowledge
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign(
• Skilled in Microsoft Office Suite
• Working knowledge of JavaScript, CSS, PHP, HTML, Bootstrap, MySQL and cPanel
• Communication in English and Urdu
• Wordpress
• Computer Operatoring
• Networking Cabling
• Documents Controlling
