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Flight Crew Crew Resource Management (CRM)

This document outlines the topics covered in a Crew Resource Management (CRM) training, including: 1. Statistics and examples of human factors related accidents. 2. Concepts like human perception, situational awareness, workload and stress management. 3. Standard operating procedures, personality types, delegation, leadership and communication skills. 4. The CRM loop involving inquiry, advocacy, conflict resolution and decision making. 5. Effective communication within the flight crew and with operational personnel.

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Mohamed Iriwa
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227 views2 pages

Flight Crew Crew Resource Management (CRM)

This document outlines the topics covered in a Crew Resource Management (CRM) training, including: 1. Statistics and examples of human factors related accidents. 2. Concepts like human perception, situational awareness, workload and stress management. 3. Standard operating procedures, personality types, delegation, leadership and communication skills. 4. The CRM loop involving inquiry, advocacy, conflict resolution and decision making. 5. Effective communication within the flight crew and with operational personnel.

Uploaded by

Mohamed Iriwa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Flight

Crew Crew Resource


Management (CRM)


Date:- / / Renewal:- Annual Initial
Trainee Name:- Signature:-

Carried Out By
Task’s Note

Statistics and examples of Human Factors
related accidents
Human perception, learning process

Situational awareness

Management of workload, tiredness or fatigue,


vigilance management of stress
Operator’s Standard Operating Procedures

Personality type, delegation, leadership,


effective communication
skills
CRM loop:
Notion of synergy:
Inquiry (or explore, examine, scrutinize)
Advocacy (support a cause; present a view)
Conflict resolution
Decision-making Critique
Feedback
Effective communication and co- ordination
within the flight crew, and between crew
members and other operational personnel (Air
Traffic controllers, maintenance personnel etc.)
Error chain and taking actions to break the
error chain
mplications of automation on CRM

Associated crew operating procedures: This


includes areas of operation which produce:
particular difficulties
adverse climatological conditions
any unusual hazard
CRM Instructor:-
TRE / TRI PASS FAIL SIGNATURE :-

Flight Crew Crew Resource
Management (CRM)


CRM Instructor:-
TRE / TRI PASS FAIL SIGNATURE :-

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