Bureau of Internal Revenue
Taxpayers User Guide
Electronic One-Time Transaction
(eONETT) System
Taxpayers User Guide
Table of Contents
Introduction ...................................................................................................... 3
How To Create Taxpayer User Account ....................................................... 4
How to Log In ................................................................................................... 7
How to Submit an Application ....................................................................... 9
How to View the Status of Submitted Application .................................... 12
How to Pay the Tax Due ............................................................................... 14
How to Pay the Convenience Fee .............................................................. 16
How to Submit Proof of Payment ................................................................. 17
How to Download Claim Slip (CS) ............................................................... 19
How to Claim the Electronic Certificate Authorizing Registration (eCAR) .. 20
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INTRODUCTION
The Electronic One-Time Transaction (eONETT) System is a web-
based platform for managing BIR’s ONETT which will enable the
taxpayers to file ONETT online, anytime, and anywhere.
It is also a tool for BIR users to monitor and facilitate the
assessment and collection of ONETT taxes.
The eONETT System is a joint project of the Assessment Service
and Information Systems Project Management Service thru the
Assessment Performance Monitoring Division and Taxpayers
Service Systems Division and is developed by Wyvern
Innovations.
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How To Create Taxpayer User Account
1. Go to https://www.eonett.bir.gov.ph/.
2. Once the log-in page appear, click the button on the eONETT
Login Screen.
eONETT Login Screen
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3. Fill out the necessary information, make sure to provide an active email
address.
All the credentials that will be provided by the users are protected by the Data Privacy Act of
2012.
Sign-Up Page
Username - email address as defined by the taxpayer
Password - minimum of 12- digits with at least one special character,
one numerical value, one lower case and one upper case
letter
example: Password123!
4. Click the button again and a confirmation link will be sent
to your email account.
5. Click the link provided in your email and simply follow the steps to confirm the
creation of your account.
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Sample email notification
6. After clicking the link, you will be directed to the eONETT Login Page.
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How to Login
1. On the eONETT Login Page, input your email address as Username and your
12-digit Password.
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A Forgot Password link is also found in the Login screen that will enable the taxpayer to have
the password reset in case the password was forgotten. An email will be sent to the
taxpayer’s specified email account.
2. Click the button.
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How to Submit an Application
1. On the Homepage, you may select or
button according to the type of application/transaction.
After clicking the type of application/transaction, you will be directed to its online
form.
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2. Input/encode the necessary and correct information. All fields marked with
asterisk (*) are mandatory and are required to be filled-out.
1. For multiple sellers or buyers, select “Add New Seller” or “Add New Buyer”.
2. Description and the location of property should be based on the tax declaration.
3. For multiple properties, select “Add New Property Information”.
If the property has no improvement select the button to show the field below
then enter the necessary details:
If the property has improvement select the button, the field below will appear
and enter the details of improvement:
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3. Fill out the necessary details and upload all documentary requirements
accordingly.
To submit supplementary or additional requirements, click the “Add another document”.
4. After encoding all the necessary information and uploading the
documentary requirements, you may opt to save by clicking the
and submit the same later.
The status of application that will appear in the homepage will be tagged as
“Not Yet Submitted”
Or
Mark the check boxes to certify the correctness of information provided and
to agree to go through the whole process once the application starts, and
submit the application by clicking the button.
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The System will prompt the user that the application has been successfully
submitted:
The application will automatically be assigned a system generated transaction
number and will be transmitted electronically to the BIR district office
concerned for evaluation by the Revenue Officer (RO) or Group Supervisor
(GS), after evaluation it will be endorsed to the Revenue District Officer (RDO)/
Assistant Revenue District Officer (ARDO)/ Chief, Assessment Section (CAS) for
the approval of the ONETT Computation Sheet (OCS).
Once the OCS is approved, a message will pop-up, informing that you may now pay
the computed tax due and convenience fee:
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How to View the Status of Submitted Application
1. All submitted applications can be viewed in the Homepage, click the
corresponding transaction number to view the details. The status of the
submitted applications is likewise indicated in the list which could either be
“Pending” or
“For Payment".
If the status of the application is “Pending” it means that the OCS is for approval.
If the status of the application is “For Payment” it means that the OCS is approved and the tax due
reflected there need to be paid.
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How to File/Submit the applicable Tax Return and Pay the Tax Due
1. From the homepage, click buttons to download and
print the applicable tax returns to be used.
2. Or click the “Downloadable Forms” tab, the list of applicable forms will appear.
To view, click the button, and to download and print click
the button.
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3. Taxpayer may opt to pay using the following payment channels:
• For over-the-counter payment, proceed to any Authorized Agent
Banks, present the downloaded BIR Forms and pay the corresponding
tax due and certification fee.
• For online payment, under the “Proof of Payment” tab, you may click
the icon in paying the tax due and certification fee, thru the
ePayment channels available.
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How to Pay the Convenience Fee
1. Pay the applicable convenience fee by selecting the preferred payment
method available. (GCash, Debit/Credit Card etc.)
A message “Your Convenience Fee has been successfully paid” will appear to confirm the
payment.
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How to Submit Proof of Payment
1. After successfully paying the required tax due, click the “Proof of Payment” tab
then encode the necessary payment details and upload the scanned
documents/ proof of payment, then click the button.
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A message “Your Proof of Payment has been successfully submitted” will appear to confirm
the submission.
In the event that the uploaded scanned copy of the proof of payment is not readable and
cannot be used by the Collection Section to validate the payment made, the taxpayer may
upload the clear copy of the proof of payment using the “Computation Sheet” tab, then
“Add Another Document” button, and click the button.
You will be notified once the payment has been verified and may download the Claim Slip
for presentation to the RDO concerned in claiming the Electronic Certificate Authorizing
Registration (eCAR).
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How to Download Claim Slip (CS)
1. From the “Applications” tab, click the icon besides the “Claim Slip”.
2. Or go to the “Downloadable Forms” tab under Application Details.
To view, click the button, and to download and print click
the button.
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How to Claim the Electronic Certificate Authorizing Registration (eCAR)
1. Proceed to the Revenue District Office where the application or
transaction was filed.
2. Submit the actual/ physical copy of required documents together with the
downloaded BIR Forms and Claim Slip. (All original documents presented
must be the same as the documents uploaded in the application)
3. Accomplish the ONETT Customer Satisfaction Survey Form (CSSF) before
receiving the eCAR.
4. Congratulations! You may claim your eCAR now.
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