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Top Noch Parte 2

The document provides information about checking out of a hotel. The guest checks out of Room 604 and pays their bill using their Vista card. The clerk helps arrange transportation to the airport shuttle for the guest. The next shuttle will be arriving shortly, so the bellman offers to help with the guest's luggage. However, the guest wants to stop at the newsstand briefly before leaving for the airport. The clerk says the bellman will let the guest know when the shuttle arrives.

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0% found this document useful (0 votes)
368 views16 pages

Top Noch Parte 2

The document provides information about checking out of a hotel. The guest checks out of Room 604 and pays their bill using their Vista card. The clerk helps arrange transportation to the airport shuttle for the guest. The next shuttle will be arriving shortly, so the bellman offers to help with the guest's luggage. However, the guest wants to stop at the newsstand briefly before leaving for the airport. The clerk says the bellman will let the guest know when the shuttle arrives.

Uploaded by

benjamin lupo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

GOALS

Stayinlf in Hotels Leave and take a message.


Request housekeeping serv¡ces.
Choose a hotel.

Top Notch Hotels


\ -::
__-
-,§lXl
J _ ,,,",,,"r!.ropnotchhotels.com ,
Top Nolch Hotels Online Reservations

Luxembourg

TOP NOTCH HOTELS

Click on vou¡ choices. Room Type


Then check availabilitv.

Daie of Arrival
lulY 7

Date of Departure
July 14
Single Double Suite

ffircryw
Type of Bed
Number of Guests
Adults ) ^
Children 2 a

Smoking
Twin Queen-size King-size Rollaway
Non-smoking X
Hotel Services
We'll neaer let you dózonl
Room Type
.24-hour room service :
o Free airport shuttle' . Magazine / Gift shop
f1-pe of Bed o In-room minibar . Wake-up service . Concierge
r Free Internet service r Fitness / Exercise room . Currency exchange
. Full-service busiriess center . Pool and sauna o Baggage / Bel1 service
Check Availability . Laundry / Shoe-shine service . Babysitting service . Multilingual staff

A ib Vocabulary . Hotel room types and feature.s Read and listen.


Then listen again and repeat.

1 smoking 4 a double room 7 a queen-size bed


2 non-smoking 5 a suite 8 a king-size bed
3 a single room 6 a twin bed 9 a rollaway bed

B Pair wofk Have you-or has someone you know-ever stayed at a hotel?
Tell your partner about the hotel features and services.

26 UNIT 3
aa: -t:r. ,,:-_
(onne(r.lgp-:: -- r- -
ENCL|5H
PhOtO StOfy Read and listen to someone checking out of a hotel.
andiang::::ar.,.:_.

Guest: Cood morning. t'm pfrgqkjnq Clerk: And would you like to put Clerk: Well, the next shuttle will be
out of Room 604.
!hi.r.qq your Vista card? arriving :l:'gft]y, l'd better ask the
Clerk: l'll be happy to help you with Guest: Yes, I would, please. bellman to gjye.ygq .a.hand with
rhat. Was your stay;etjsj?qtgD{? Clerk: Here you go, ma'am. Thank your luggage.
Guest: Yes. Very nice. Thanks. you for staying at the Top Notch Guest: Thanks. Actually, l'd like to
Clerk: Did you have anything from Hotel. Willyou be taking the pick up a paper at the newsstand.
ihe minibar last night? shuttle to the airport? l'll just be a minute.
Guest: Just a bottle of spring water. Guest: Yes, lwill. Clerk: No problem. The bellman
Clerk: OK. Let me add that to your bill. will let you know when the
shuttle's here.

Cuest: Korean speaker


FOCuS On Ianguage Find an underlined word or expression in the
Photo Story with the same meaning as each of the following.
1 pay with 2 help 6 soon

! Think and expla¡fl All the following statements are false. Explain how you know they are false.
I The guest is staying for a few more days.
': r The guest says, 'l'm checking or¿.' :r .
2 The guest has complaints about the hotel.
3 The guest pays the bill in cash.
4 The shuttle is,arriving in 4n hour.
Wake-up service is impori;tnt.
Pair work Match each picture with a hotel service from the website on lf you oversleep, you can rniss
page 26. Then explain which services are important and which are not. a meeting or a tour.

- 1á+
,qk¡
I iciJ
i:Sü;
's.i
"§§

j,

ffi
&
ffi
27
r

F- LESS.N

I Chec to 8,,

had better
Contractions
hadbetter=dbetter
use had better and the base form of a verb to warn of apossibre h;J ü;ü;r"i3ij!1,,",
no, I
negative result. It is a stronger form of adv¡ce thanShorild. Engtish,
Note: ln spoken
Thev'd bet|er rnake a"reservaiionr¡ght awái.'{th:l+rL,Xtlostfutt.) @dü:rmostatways
::

fee.) '
You'd better moi check out late. (There is a latb-checkout contriiGa. ;
ii:

Remember: To give a suggestion or advice, use should and the base form of a verb.
You should make reservations right away.
She shouldn't forget her passpoñ.

The negative form-shouldn't is more Gommon in questions than had better.

shourdn'r we cal the airrine rirstz o Obligotion: hove to / must,


{ W:,X il§|[lJJl:T#f,|jf.'ff]31' common errors
. Suggestions ond odvice: could /
should / ouqht to / had better
. Expectation: be sipposed to
A Grammar practice Complete the conversations. Use a verb from the box and
a contraction of haelbetteror had better. not, depending on the meaning.

arrive ask - be call hu+y walk

IA: ls the gift shop still open?


B: Yes, it is. But you .r It closes in five minutes.
2A: When does the sales meeting begin?
B: At 2:00 sharp. We .'.. . . . late.
3A: Do you think I could walk to the museum from here?
B: Well, it looks like rain. You
You should take a taxi instead.

4A: Do you think we could get a table at Carlo,s for dinner on Friday?
B: Well, it gets pretty busy. You
concierge to make a reservation for you.
the dg¡P i,
t\; **t
5A: Hello, front desk? I'm trying to connect to the lnternet
but I can't seem to get onl¡ne.
B: l'm so sorry. I ... .... ..... the business
center for you. They can send someone up to check it.

6 A: ls the fitness centeropen early tomorrow?


B: Yes. lt opens at 7:00. But you
It gets very crowded after 7:30.
. ....... early.
w %*m4#t

eW"'f'§. . :f,z..

Find the grammar Look at the Photo Story on page 27 again. Circle one use of had
be!!el. Explain the possible negative result, using corta.

28 UNIT 3
CONVERSATION MODEI

¡, illl Read and listen to someone checking into a hotel.


A: Hi. l'm checking in. The name's Baker.
B: Let's see. That's a double for two nights. Non-smoking?
A: That's right.
B: May I have your credit card?
A: ilere you go. By the way, is the restaurant still open?
B: lt is. But you'd better hurry. lt closes at 9:00.

(»l Rhythm and ¡ntonation Listen again and repeat.


Then practice the Conversation Model with a partner.
2tO6

{») Listening comprehension Listen to guests


checking into a hotel. Cornplete the information
about what each guest needs.

1 tr tr
2 tr tr
3 tr tr
4 tr n

WJ*H*W
A Paif WOfk Change the Conversation Model to role-play checking into a hotel. Discuss
room and bed types and ask about hotel facilities. lmagine the time is now 8:30 p.rr¡. Use
the pictures or your own ideas. Then change role§.
,A: Hi, l'm checking in. The name's Business Center Hours
9nuto5p¡¡
B: Let's see. That's a ... .. . .. for . riight(s). Non-smoking?
A:
B: May I have your credit card?
A: By the way, is the .. . still open?
B:
Pool Hours
6 *,r to 10 p,v
Fitness Center Hours
6lt"lto9pm Sauna Hours
1I r,t¡ to 8 pivl

Gift ShoP Hours

Change partners Practice the conversation again. Discuss other


room and bed types and hotel facilities.

29
GOAL Leave and

Read and listen to someone leave a message.


A: l'd like to speak to Anne Smith. She's a guest.
Hello?
B: l'll ring that room for you . . .
l'm sorry. She's not answering. Would you
like to leave a message?
(:il
A: Yes. Please tell her Tim Klein called:
,, I'll meet lner at the hotel at three this afternoon.
B: ls that all?
A: Yes, thanks.
2:08

B (») Rhythm and ¡ntonation Listen again and repeat.


Then practice the Conversation Model with a partner.

/
The future with will Contractions
lwíll' ri t,lt
Use will 0r won't and the base form of a verb to talk about future plans. she will'= she,ll
He will call back tomorrow. Will she meet us at the restaurant? they wilf = thev,ll
We won't be able to join you for lunch. Will they take a taxi to the hotel?
He will not = He won,t

Note: will / won't be able to has the same meaning as can / can't.
We won't be able to join you for lunch. = We can't join you for lunch.

Remember: You can also ta¡k about the future with be qoinq to,
the present continuous, or the simple present tense.
l'm going lo call again at 4:00.
They're meeting at noon at the hotel.
She arriues on PanAir Flight 24 tomorrow.
. Other uses of )yll!
o Will vs. be qoinq to

A Find the gfammOf Look at the Conversation Model again. Circle two uses
of will.

B Grammar pract¡Ge Complete the messages, using will or won't and the base form
of the verb. Use a contraction when possible.
1 Please tell Ms. Yalmaz i i ¿áit .. . back later.
.. 4 Tell Ms. Harris ñér bi ¡ther / not / be able to
2 Please give Mr. Ballinger this message: pick her up at the airport before 6:00, please.

..,i;........ii....
We/not/be
at the Clayton Hotel untilafter 5:00. 5 Tell everyone the conleiencé cail / stari
3 Could you please tell the concierge at 3:00 tomorrow, London time.
ii ñeed
a dinner reservation for four at the Three Seasons 6 Could you please tell Mrs. Park ..
srié7 h;vé
tonight at7:00? come in early tomorrow?

30 UNIT 3
i" (il ¡-¡stem¡rtg t*¡i.tpref¡enslmg¡ Listen to the phone messages. Then listen again and complete
each message slip, according to the information you hear. Use the future with will in each message.

I
FoRt
FROM:
pnonemrssner
_!!qy-D_!!er
TMr. ÜMS.
[] vr". [f Miss Pearl
z 6
-^^.
TUñ.
FROM:
PHINEMEssAcE
,"'.1 !,. .j', al

, Mr. ..-.: Ms.


. Mrs. Miss
call
.,..: Please call l-i Will call again r,.l Please i*: Will call again
ü Wants to see you l*-l Returned your call ,.,.i Wants to see you l-. Returned your call

Message: !!e'l!!19'-' ':"''' '""" Message:


i"!{". a{ *14'l

@ pno¡te uesseot
EÉPfloNE MESSAGE

ron: *{:l-l'::-: .{1!,'.-:1,,,, pgs. Patri¿ia Cartton


FRoM: ll rvr. i-. ¡¡s. FROM:;."1 Mr. i,-1 Ms.
. Mrs. Miss t.....: Mrs. 1...-l Miss
ptease calt
,.--.1 |]l w¡tl call aga¡n 1-.-, Please call i,-i Will call aga¡n
.-,i Wants to see you i,,l Returned your call l-: Wants to see you -.,1 Returned your call i
i
-.rLr'
l-',. t '' J
Message: trll

Contractions with will


A il» Notice that each contraction is one syllable. Read and listen. Then listen again and repeat.
1 l'll call back later. 4 We'll need a taxi.
2 She'll be at the Frank Hotel. 5 You'll have to leave at 6:30.
3 He'll brinq his laptop to the meeting. 6 They'll meet you in twenty minutes.
B Look at the message slips you wrote in Exercise C above. Read each message aloud, using the
correct pronunciation of the contracted form of will.

A Frame your ¡deas On a separate sheet of paper, write four messages you could leave someone.

i?t $:'g¡y lau*rg Change the Conversation Model, using your


WHILE YOU WERE OUT...
own messages.Your partner completes the message slip. FOR:
Then change roles.
r :Mr. -,lMs. i,-"1 it4rs. i, lMiss -..----.----.- called.
A: Hello? l'd like to speak to ..... .. .
Phone:
B: l'm sorry. Would you like to leave a message? l : Please call back
i. lWill call again
A: Yes. Please tell ... . . *i;ri,i:;i*,1,l
Message:
B: ls that all? ' Leave another message.
A: .
..fJ*r,'#:l:lJ:,to'"'"0
Ask for mo-re informai¡on.

#%,
ffi,'t
'\{8./ ¡ure
Be sure to recycle this language.
languag -f ,tl be tl
]§'
§ How do you spell your last name?
* Could you please spell that for me?
§ Could you please repeat that?
What's Your
. - .?

Change partners Leave other messages.


mes
GOAL Choose a hotel

,
r aeFaaeYou READ

Explore your ideas what do you think is the best way to get information about a hotel?
E by word of mouth E from a travel guide book n other...
n from an online hotel booking service E from a travel agency

1,))

I The Broadway lnn $$

I lmpeccably clean and very


I comfortable, this hotel is a real
I winner. Suites can be a great deal-
I with sofa, microwave, mini-fridge,
ssswrnv ¡xp¡r,rstvr | $ss rxerrustve I s$ tuoornnrElY rylc!!-L J ryllET I and lots of closet space. Located in
I noisy Broadway'sTheaterDistrict,
I th" hot"l is peaceful and quiet
i lhe,Plaza Hotel $$$ I xot.l Ghelsea $$
I inside. Best of all are the attentive
Located at lf you're looking
I staff who work hard to make their
the southeast for the usual, go
corner of New elsewhere. But if I guests happy.

York's fabulous you're looking | ruot", This hotel has no elevators.


Central Park,The for atmosphere- I 2 restaurants next door, c0nclerge,


ii
Plaza is as near the NewYork of I fax, copy service

!r as it gets to the art¡sts, actors, §


and writers-
[1
1r best shopping Y
§,
along New this is the place,
I The Peninsula-NewYork $$$$ §
&
York's famous Artists and This is really
Sr

Fifth Avenue. writers live here, a place to


§,
§
This 1907 hotel, with its beautiful even today.The rooms in this 1884 see. High-tech &

fountain, is a famous location in Victorian hotel are simple but generally rooms with §
h.
many popular movies and books. large. Everything is clean, but don't remote-control ll
§
Long the choice of the rich expect new. lighting, music,
&
and famous. Note: Not all rooms have air- iV, and air- §
;i rasií,lirí¡ii:s, luil-:srvict sÉñ ¡nd hs¡ltil conditioning. No laundrY or room conditioning- §r
*
clrr b, ;olr.:i*r¡e, c a r'.el:14 i c*sk, busil:s.rs service. but the staff will take your even in the *,
cenlei, 24- hotti rtcl;"1 sc;Yite clothes to the cleaners for you or help bathrooms! §
&
you order out for food. As a matter &,

§
Bestaurant, bell service of fact, these are the most beautiful s.
§l

hotel bathrooms in NewYork CitY. &l

Wonderful food and a very helPful $

Hotel Pennsylvania $ inexpensive hotel features large concierge desk, ("We'll do anYthing
§

A huge hotel and a great value. OnlY clean rooms and firm beds for a good
night's sleep. No Pets. guests ask, as long.as it's legal!") k.
ten blocks south of Times Square. §!

Traveling with your dog or cat? Pets are And on the roof You'll find one of {i
welcome.
The Lucerne $ the biggest and best sPa and health &
Comfort and service but without the clubs anywhere.
w.
sr

The Habitat Hotel $ high prices. Large rooms. Great for §


Built ¡n 1999, offers inexpensive-but kids. §
j.. -;r:;i:,ll:-¡:r li
' small-rooms ::,, ;r I ::t.:,: I :tl, :',t::-:.,:. I: :l:lif;,
with stYle. Near I s:

shoppi ng.
Gasablanca Hotel s al

Free breakfast, coffee, tea, and cookies


The Hotel Newton $ all day. Free passes to a nearby health
Even though lt's located on the Upper club. Small rooms. Unusual Moroccan
West Side. far from manY of New theme. &
*:
York's most popular attractions, this *
§a

Source: Adapted from Frommer's New York City


K

34 UNIT 3 tj
t
*&
Cars and Drivinli

Ehoose Írom the tollowing car typest

fall-size §edafl tonvertible


Daily Rate €45 Daily Rate €70
¡é
3.1

Chaves tompaEt Car


Nzffia:Don¡elo 5UV
Pick uPt lronkiurt
Pick uP date:
DroP offt
DroP off date:
8 AaY
fronkfurl
l0 AoY
.B
-+
.Gq>
--- Daily Rate €30 Daily Rate €65

Wagon §ports Ea¡


Daily Rate €45 Daily Rate €70

tllnivan / Yan Luxury Car


Daily Rate €55 Daily Rate €80

ii¡l uoca¡u¡ary o Car types Read and Discussion What factors would influence your
listen. Then listen again and repeat. choice of a rental car from Maxi Cars Rentals?
Explain the importance of each factor.
1 a full-size sedan 5 a convertible
2 a compact car 6 an SUV Factors: To me, the location of the rental office is the
3 a wagon 7 a sports car . daily rate most important factor. lf I need to rent a car,
4aminivan/avan I a luxurycar . type of car I can't get to an office that's far away!
. size of car
. pickup Iocations

38 UNIT 4
ENGL|S::t:-:t:.j _:-_
con1ect19::::: '-:
C 6 Photo story Read and listen to a conversation in a car rental agency. and ar:-::: :::.:_:
':
-:l
..

Renter: Cood morning. The name is Renter: .Either way. Agent: I have you returning the car
Kenli Kijima. I have a reservation. Agent: OK, l've got a nice automatic on August I4th here at the airPort.
Agent: Certainly, sir. lust a moment... that's all ready to go. l'll need to Renter: Yes. That's correct.
Oh, yes. We were expecting You.
A full-size sedan with CP5.
see your driver's license and a major
credit card.
Agent: Well, you're all set. Here are
your keys and documents. The car's H
Renter: That's right. Renter: Here you go. right outside.
Agent: And was that w¡th automatic Agent: Thanks.
transmission or manual?

Renter: Iapanese speaker

Think and exp¡a¡fl All the following statements are false. Explain how you know they are
false, using a quotation from the Photo Story.

1 The agent was surprised to see Mr. Kiiima.


1!'1 fal19 b999ys? lb.? 19y1,"Wg wefg ?r?99!i\9 y?y:'

2 Mr. Kijima has to wait for the agency to get his car.

3 A passport is required at th'ts rental agency to rent a car.

¿ v,. ri¡lma o on'. :;r;r;,i" o'"¿


"t
.r. i" *r","0 *n"" he made his reservation.

5 Mr. Kijima can't drive a car with a manual transmission.

6 Mr. Kiiima doesn't have his driver's license with him.

E
I ,.,r' :.,,:,r.: l
Write a check mark for the situations in which it's good to rent a car.
Discuss the reasons with your partner.

E for a shopping trip nearby It's too expensive to rent a car for a shopping trip.
E.for travel someplace where It's better to ask a friend to take you. § I
you don't speak the language
n for a business trip with a lot of driving E for normal use when your car is in the service garage

E for a vacation with a large familY E for another situation: j

3sry
Car parts
Then listen again and repeat.

@tr +
I
@ windshield wiper @ sunroof
@ windshield I
@ hood @ trunk
@ engine @t

@ headlight

@ turn signal líght


@ orrpe, joot
@ tire @ side-view mirror @ *¡ndo* @
@ emergency brake
@ g.earshíft @ rearview mirror Pair wOrk Take turns identifying
@ seat belt
@ steering wheel the car part for each definition.
1 a light at the back of the car
@ horn 2 a light that indicates a turn
@ dashboard 3 a part the driver uses to turn the car
t,r 'ti.t.
4 a part that cleans the front window
::1:,

@ gas pedal %ffiñ 5 a part that makes the car go faster


6 a part that keeps passengers safe during
@ brake pedal an accident
7 a light that helps the driver see the road
@ clutch 8 a place in the back for carrying things

Use the past Gontinuous t0 describe an activity that continued during a period of
time in the past. Form the past continuous w¡lh was 0r were and a p-resbnt participle.
J Ile car was making a funny sound while they were driving.
{i
',*Were the headlights working? (yes, they were. / No, they weren,t.)
,. _: Where were you going when it was raining?
Remember: The simple past tense describes a completed pasl action.

She was driving home when she had an accident

UNIT 4

ülL_
w A Gramrnar practi,:r Complete the paragraph with the past continuous or the simple past tense.
t...... 1l-
.. an accident yesterday. I slowl¡'a-J I ..,ei
sure I ... attention. But for a phone call. \',
"e-
I
l
the phone - '',,,,,,1 . . ¡t. Suddenly, the car in front oÍ
and I it. I certainly
z iiop
my lesson! Luckily, I a seat belt when I the accident
2,21

(»l Listening comprehens¡on Listen to the conversations about accidents.


Write the number of each conversation in the box under the picture.

2:22

(»l Read and listen to a conversation about a car accident.


A: I had an accident.
B: l'm.sp sorry. Are you OK?
A: l'm fine. No one was hurt.
B: Thank goodness. How did it
2i24
happen? (,1) Ways to show concern
A: Well, the other driver lva.:, iaiigaLing, l'm" so. ¡qr¡Y.
and he hit my car. Oh, no!
Hciw"áwful!
B: Qh, nol Was there much c.r,:rnrqei l'm sorrY to hear that'
That's terrible.
*" l'll orriy nave to replace a taillight.
l;
(»l Rnythm and ¡ntonation Listen again and repear.
Then practice the Conversation Model with a partner.

NOW YOU CAN

Pair wOrk Changé the Conversation Model


to role-play a new conversation. Describe
a car accident. Use the pictures, the past
continuous, and the simple past tense.
not paying attention
A: I had an accident.
B: ....... . Are you OK?
A: ..... .

B: ....... . How did it happen? -.*'.*iPs-:.9i§ " -.


talkingonac: :-:':
A: Well, ....... , and ........ . Don't stopl
B: .. .... . Was there much damage?
iii,,t"".lli§JHT",
A: .... . orner damage. tailgating
Report a

Phrasal verbs for talking about cars


2:25

listen. Then listen again and repeat.

turn on turn off pick up fillup drop off

Complete the sentences with the two parts of each phrasal verb.
I The car's almost out of gas. Let's go in here so I can ........:...... it
2 lt's raining and I can't . . . They aren't working.
3 Do you have a van for this afternoon? I can ....:...... .. it .. at 3:30.
4 We need to return the car before 6:00. Let's ....... it ... early at the airport and
get something to eat, OK?
5 I can't .. : . the air conditioning It's freezing in here!

Direct object placement with phrasal


Phrasalverbs contain a verb and a particle that together have their own meaning.
main verb particle
turn + on = start (a machine)

Many phrasalverbs are separable. This means that a direct obiect noun can come before or after
the particle. Tufn 0n, tuln off, pick up, drop off, and fill up are separable.

l'lt drop oltih.g


9ar 0R l'll drop the car off.
Be carefuMf the direct object is a pronoun, it musl come before the particle.
I'll drop it off. (N0T l'll dr€p++fJit.)
Did you fill them up? (N0T Did you ++rB+¡emZ)
Where will they pick us up? (NOT Where will they p+ekuB+sZ)

. Nouns ond pronouns: review

Sfress of partícles in phrasal verbs


A {»)Stress changes when an object pronoun comes before the particle. Read and listen.
Then listen again and repeat.
aa aa
I A: l'd to pick up my car.
like . 2 A: They need to drop off the keys. o
B: OK. What time can you pick it up? B: Great. When do they want to drop them off?

42 UNIT 4

'\lt
- a l:atÉd Pila*t§*tr Write statements or questions, placing the direct objects correctly.
--=- cractice reading the sentences aloud with a partner. Use correct stress.
1 The taillights aren'tworking. (can't ll I on / them / turn)
2 They're expecting the car at 10:00. (off / drop / 1O:OO I at l)'ll l"it)'
3 lt's too cold for air conditioning. (button /ghich I off I it / turns) ?

4 Thanks forfixing the car. (it / pick / what time / I I can / ,p) ?

5 The car is almost out of gas. (up / please I fnl I it)

-,..:r

;tl

zL'l iíl n.uO and listen to a conversation about car problems.

u A: l'm dropping off my


B: Was everything OK?
car.

A: Well, actually, the windshield wipers aren't working.


B: l'm sorry to hear that. Any other problems?
A: No. That's it.
B: ls the gas tank full?
'
R: Yes. I iust filled it up.
:28
(:;) ffiÉtythffii ar*d ¡ffitünatiom
Listen again and repeat.
-hen practice the Conversation Model with a partner.

Find the Sramrl,!ar Find and circle two direct objects


r the Conversation Model.

\OW YCU CAN

I Notepadding write one or more car parts for each possible car problem.

won't open / close: the tunroo{.


won't turn on / off:
(is / are) making a funny sound:
(isn't / aren't) working:

Paif wOfk Change the Conversation Model to role-play a new conversation. Report a
problem with a car. Use your notepad for ideas. Then change partners, problems, and roles.

1 A: l'm dropping off my car.


B: Was everything OK?
A: Well, actually, l_
B: . Any other problems?
W t" sure to recycle this language.
:l Oh, no!
{: j l'rn so sorry.
t' How aurful!
0ptiOn Role-play a conversation'in which you report an accident ,'i l'rn sorry to hear that.
when you drop off the car. Describe the accident. Say what you were
¡! Are you OK?
f? li ls the car OK?
doing when you had the accident. Use the past continuous. Then ¡ ffrank goodness.
drange roles. Start like this: { How did it happen?
ti Was there much damage?
k l'm dropping off my car. I had an accident
GOAL Rent a car

r
Ü i.t ii 5 S i0 n Review the car types on page 3g. For what kind of
L-t
ff A compact car is good for driving
srtuations would someone rent each type of car? Explain your answers. in a big city. lt is easier to park in
a small parking space. ! !
Pa ir wOrk Read about each customer at a car rental agency. Choose
the best type of car for each person. Discuss reasons with your partner.

I ra
Mr. Taylor is a businessman from Ms. Móntez is a tourist from
Geneva, Switzerland, attending Y eracruz, Mexico, visiting
a business meeting in Kota national parks and cities in the
Kinabalu, Malaysia. He doesn't U.S. with her husband and their
have a lot of luggage. He only five children. They plan to do a
needs the car for local travel. lot of shopping.
car type: car type:
rea50n: reason: .

Ms. Peres is a banker from Porto i Dr. Sato is from Osaka, Japan.
Alegre, Brazil. Her daughter is He's traveling to an international
gettlng married in Puebla, Mexico. i medical meeting in Buenos Aires,
She wants to drive to Puebla from Argentina. He has to invite three
Mexico City with her husband and doctors to dinner and after-dinner
two other children for the wedding. entertainment. He likes to drive.
They have a lot of clothes and
presents for the wedding. car type:
car type: reason:
reason: .

Mr. Soo is a tourist f rom Seoul,


Korea, visiting western Australia
with his brother. They enjoy
hiking and fishing, and they're
planning a road trip through the
Lake District. They plan to drive
on some rough roads, so they
want a car with four-wheel drive.
car type:

1?:§:ii;iry3ay!§v§w§§1§,¡¡*.ryi1§r**w

¿,ST.EMT.V G..G O NIP...R EH EN SI O N,


2i29
(»l Listen to surnmarize Listen to the four phone conversations. Write a check if the caller rented
car. Then listen again. write the reasons the other callers didn,t rent a car.

TT T3
12 n4
44 UNIT 4
GOAL

A i1'» Vocabulary . Aggressive driving behavior Read and listen. Then listen again and repeat.

,
a

§
I
§
n

stare gesture honk

--.-, .. - ,-' -<ÉA :-.:


-,
;W
-i,:a'::-] ..

"' "
r.-'-.-'-
,_ -
X,' -
;.:5',,-
jrY,
T''=- e- l-
-:]
flash your lights tailgate weave through traffic cut someone off

B Wafm-up Which of the aggressive driving behaviors bother you


the most? Which behaviors are the most dangerous? Why?

(»l

Six Tips for Defensive Driving


§ follow the "3-second ruleí Thc greatest chance of a
collision is in frr¡nt of 1,or-r. N,Iaintaining a sale follor,r,ing
distance of three seconds behind the car in front ol you
u,i1l givc vou enough timc to react if that car slou's or
stops suddenly

E p"y attention to your surroundlngs. Be au,are of


u,herc othcr vchicle s arc and '"vhat is happening on the
road. Check \«rur reanleu. ar-rd side-vieu, rnitrots
lrequentlli Before cirnr-rging lnr.res, ¿rlrv¿rvs look overr vour
sl-roulclel to check t,our" "blinci spots" aleas to thc siclc
ancl r'ear of vr¡ur car that ¿rren t visible in vor-r nritrors.

[l Signal your lntentio*s early. Use turn sign:rls to let


other drir.ers knou, u,hat vou're going to do before you do it.
We a1l knou,that not e\¡eryone drivcs rvell. Some people This helps other drivers unclerstancl your plans, so thev can
taiigate, gestllre, n,eave through trafTic, and honk- classic makc thcir ou,n clcfcnsivc driving decisions.
signs of the aggressive drir.ing that causes one third c¡f all
car crashes. But more and more peoplc arc now talking on § expect the unexpected. Assume that other clrivers
tl're phone, eating, and even lvatching l.V as thcy drivc- r,r,ill make mistakes. Plan ahead rl,hat you rvill do il another
eramplcs of thc multitaskir-rg anci lnattentir,e drir,lng that is driver bre¿rks a trallic lau, or cuts vou otT. For example,
a grou.ing cause of accidents. Although we can t control don't assume that a vehicle coming to a stop sign or a red
thc actions ol othe¡ clrir.ers, the follou,ing defensive driving light is going to stop. Be prepared to stop yolrr o\ ¡n car
tips can help us reduce the rlsks caused bv our ou,n if necessary
driving and the bad rirlr'lng of others.
§ Don't take athers'aggressive driving personaliy"
§ S;ow dow¡t" Drir,lng too fast for rveather or road Other people r,r,ill clrive badly 'l"herlre not thir-ri<ing about
conditions gives vou less timc to react to ciangers on the vou. if ,vou permit them to make vou angry it can affect
roacl ¿rhead of vou. Aiso, as vou increase lour spe ed. vour o\\jn driving and lead tr¡ an accident. Wl-ren otlier
your car becomes harcler to control and takes longer to clrivcrs shou' signs ol aggressive driving, just slorv clorvn or
come to a stop. pull ovcr to lct thern pass.
# A Understand from context Circle the correct word or phrase to complete each statement
1 A person who is doing more than one activity at the same time is (multitasking i driving
2 Following the "3-second rule" means maintaining a safe (road condition / follov'riric ciiira
3 Tailgating, gesturing, and honking are three examples of :i::.;:t. ei driving.
4 Not paying attention is an example of (inattentive i aggressive) driving.
5 Collision and crosh are two words that mean (danger / accident).
6 A part of the road that you can't see in your mirrors is called a (blind spot / lane).
Gritical thinking How can defensive driving help drivers avoid
accidents? Explain your opinion, using the Vocabulary and ciÁ yo'ir ictiiiriór[ sált-itr¿y oir.,
',
examples from the Reading or from your own experience. r
!x!¡g lead-in-g Coqprel¡e1¡ion Questions

.& $;air wffirk Complete the survey and then compare surveys with a partner. Do the same
things bother you?

*lil.l":: ."- H:i,j;i:,'*,", ",, ",_1::,,


Making rude gestures at others

Honking excessively
1 = Doesn't bother me
2 = Annoys me
ffi
3 = Makes me very angry
Staring angrily at other drivers

Flashing lights to signal others to move to another lane

r: Weaving in and out of traffic


,: Driving too slowly
lf your score is...
Cutting other drivers off
2tl-24 Calm down. Don't take other people's bad driving personally
They're not thinking about you.
Total your score. 13-19 Stay focused. Don't allow bad drivers to distract you.
Pay attention to your own driving instead.
B--! 2 Congratulations! You're as cool as a cucumber.

B Notepadding vat<e a list of good and bad driving behaviors. C Discussion Discuss good and bad driving.
Do you think most people are good drivers?
Use your notepad for support.
_C_-ogddllers *-_" Ead dr_llrer§-- _- -_
v-tv gÍst!-::.: !1. ¡ u tn.¡, t¡ gn!¡
"*J\S f , Text-m ininE (optional)
U¡derline language in
the Readino
on page 46 to use ¡n the
O¡scussüí.
For example:
"lf the driver of another
vehicle is ...,,

47r

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