Canon Service Bulletin COPIER

Issued by Canon Europa N.V.

Model: Ref No.:

iR2270 iR4570-005
iR2870
iR3570 (F1-T01-0M4-10009-01)
iR4570 Date:
26-11-04

Subject:
SST Operation Guide
Particulars:
An iR4570/3570, 2870/2270 Series machine may be upgraded using a PC to which the SST (v3.01 or later) has been
installed and the System CD supplied for the iR4570/3570, 2870/2270 Series. This bulletin provides an overview of
upgrading work and details of its procedure.

Note:
Previous Service Manuals do not contain descriptions of upgrading procedures in keeping with the release of each
version of the SST. Future Service Manuals, on the other hand, will contain appropriate descriptions that are current
at time of downloading.

(1/1)
SST Operation Guide

iR4570/3570, 2870/2270 Series

iR2270

Nov 5 2004
 Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,
maintenance, and repair of products. This manual covers all localities where the products are sold. For
this reason, there may be information in this manual that does not apply to your locality.

Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes
in products. When changes occur in applicable products or in the contents of this manual, Canon will
release technical information as the need arises. In the event of major changes in the contents of this
manual over a long or short period, Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with
local law.

Trademarks
The product names and company names used in this manual are the registered trademarks of the
individual companies.

Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied, reproduced or translated into another language, in whole or in part, without the written consent
of Canon Inc.

COPYRIGHT © 2001 CANON INC.

Printed in Japan

Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
 Introduction

Symbols Used
This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note,

Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or

problems.

Indicates an item requiring disconnection of the power plug from the electric
outlet.

Indicates an item intended to provide notes assisting the understanding of the

topic in question.
Memo

Indicates an item of reference assisting the understanding of the topic in

REF. question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

 Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the
relationship between electrical and mechanical systems with reference to the timing of
operation.
　In the diagrams, represents the path of mechanical drive; where a signal name
accompanies the symbol, the arrow indicates the direction of the electric
signal.
　The expression "turn on the power" means flipping on the power switch, closing the front
door, and closing the delivery unit door, which results in supplying the machine with
power.
2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is
"High", while '0' is used to indicate "Low".(The voltage value, however, differs from
circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD
signal goes on when '0'.
　In practically all cases, the internal mechanisms of a microprocessor cannot be checked
in the field. Therefore, the operations of the microprocessors used in the machines are
not discussed: they are explained in terms of from sensors to the input of the DC
controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product
improvement or other purposes, and major changes will be communicated in the form of
Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this
Service Manual and all relevant Service Information bulletins and be able to identify and
isolate faults in the machine."
 Contents

Contents

Chapter 1　Upgrading
1.1 Outline ....................................................................................................................... 1-1
1.1.1 Outline of Upgrading the Machine ..................................................................... 1-1
1.1.2 Outline of the Service Support Tool ................................................................... 1-2
1.2 Making Preparations .................................................................................................. 1-7
1.2.1 Registering the System Software ........................................................................ 1-7
1.2.2 Making Connections ......................................................................................... 1-10
1.3 Formatting the HDD ................................................................................................ 1-15
1.3.1 Formatting All Partitions .................................................................................. 1-15
1.3.2 Formatting Selected Partitions .......................................................................... 1-16
1.3.3 Formatting Procedure........................................................................................ 1-17
1.4 Downloading System Software ............................................................................... 1-21
1.4.1 Downloading System ........................................................................................ 1-21
1.4.1.1 Outline........................................................................................................ 1-21
1.4.1.2 Downloading Procedure............................................................................. 1-21
1.4.2 Downloading RUI, and Language .................................................................... 1-25
1.4.2.1 Outline........................................................................................................ 1-25
1.4.2.2 Downloading Procedure............................................................................. 1-27
1.4.3 Downloading SDICT ........................................................................................ 1-31
1.4.3.1 Outline........................................................................................................ 1-31
1.4.3.2 Downloading Procedure............................................................................. 1-31
1.4.4 Downloading MEAPCONT .............................................................................. 1-34
1.4.4.1 Outline........................................................................................................ 1-34
1.4.4.2 Downloading Procedure............................................................................. 1-34
1.4.5 Downloading KEY ............................................................................................ 1-37
1.4.5.1 Outline........................................................................................................ 1-37
1.4.5.2 Downloading Procedure............................................................................. 1-37
1.4.6 Downloading BOOT ......................................................................................... 1-40
1.4.6.1 Outline........................................................................................................ 1-40
1.4.6.2 Downloading Procedure............................................................................. 1-40
1.4.7 Downloading Dcon and Rcon ........................................................................... 1-44
1.4.7.1 Outline........................................................................................................ 1-44
1.4.7.2 Downloading Procedure............................................................................. 1-45
Contents

1.4.8 Downloading G3 FAX ......................................................................................1-49

1.4.8.1 Outline ........................................................................................................ 1-49
1.4.8.2 Downloading Procedure ............................................................................. 1-49
1.4.9 Uploading and Downloading Backup Data .......................................................1-53
1.4.9.1 Outline ........................................................................................................ 1-53
1.4.9.2 Uploading Procedure .................................................................................. 1-54
1.4.9.3 Downloading Procedur............................................................................... 1-59
Chapter 1　Upgrading
 Contents

Contents
1.1 Outline........................................................................................................1-1
1.1.1 Outline of Upgrading the Machine .....................................................1-1
1.1.2 Outline of the Service Support Tool ...................................................1-2
1.2 Making Preparations ..................................................................................1-7
1.2.1 Registering the System Software ........................................................1-7
1.2.2 Making Connections .........................................................................1-10
1.3 Formatting the HDD ................................................................................1-15
1.3.1 Formatting All Partitions...................................................................1-15
1.3.2 Formatting Selected Partitions ..........................................................1-16
1.3.3 Formatting Procedure........................................................................1-17
1.4 Downloading System Software................................................................1-21
1.4.1 Downloading System ........................................................................1-21
1.4.1.1 Outline........................................................................................1-21
1.4.1.2 Downloading Procedure.............................................................1-21
1.4.2 Downloading RUI, and Language.....................................................1-25
1.4.2.1 Outline........................................................................................1-25
1.4.2.2 Downloading Procedure.............................................................1-27
1.4.3 Downloading SDICT ........................................................................1-31
1.4.3.1 Outline........................................................................................1-31
1.4.3.2 Downloading Procedure.............................................................1-31
1.4.4 Downloading MEAPCONT ..............................................................1-34
1.4.4.1 Outline........................................................................................1-34
1.4.4.2 Downloading Procedure.............................................................1-34
1.4.5 Downloading KEY............................................................................1-37
1.4.5.1 Outline........................................................................................1-37
1.4.5.2 Downloading Procedure.............................................................1-37
1.4.6 Downloading BOOT .........................................................................1-40
1.4.6.1 Outline........................................................................................1-40
1.4.6.2 Downloading Procedure.............................................................1-40
1.4.7 Downloading Dcon and Rcon ...........................................................1-44
1.4.7.1 Outline........................................................................................1-44
1.4.7.2 Downloading Procedure.............................................................1-45
Contents

1.4.8 Downloading G3 FAX...................................................................... 1-49

1.4.8.1 Outline........................................................................................ 1-49
1.4.8.2 Downloading Procedure............................................................. 1-49
1.4.9 Uploading and Downloading Backup Data ...................................... 1-53
1.4.9.1 Outline........................................................................................ 1-53
1.4.9.2 Uploading Procedure ................................................................. 1-54
1.4.9.3 Downloading Procedur .............................................................. 1-59
 Chapter 1

1.1 Outline

1.1.1 Outline of Upgrading the Machine 0008-7299

The machine and its accessories may be upgraded by replacing DIMM-ROM or using the
Service Support Tool (hereafter, SST) installed on a personal computer (PC).
The following table shows the various system software used in conjunction with the
machine and how they may be upgraded.

T-1-1

Type Type of system software Method of upgrading Remarks

SST ROM-DIMM
replacement

Machine

System (main controller) Yes No The machine controller is also used to

control the Super G3 Fax Board-Q1.

Language (language mode) Yes No

RUI (remote user interface) Yes No

Boot (boot program) Yes Yes

MEAP CONT (MEAP library) Yes No

SDICT (OCR dictionary) Yes No

KEY (encryption communication Yes No

key)

DCON (DC controller) Yes No

RCON (reader controller) Yes No The reader controller is also used to

control the ADF.

Accessory

Multi-FAX Board-D1 Yes Yes

Fin-S1 (Finisher-S1) Yes No A special service tool (downloader

PCB: FY9-2034) is needed.

Fin_QR (Finisher-Q3/Saddle Yes No A special service tool (downloader

Finisher-Q4) PCB: FY9-2034) is needed.

1-1
 Chapter 1　

1.1.2 Outline of the Service Support Tool 0008-7307

The Service Support Tool (hereafter, SST) has the following functions:

iR XXXX

PC for service work

SST

Initializing the HDD

HDD setting information

HDD
Downloading
system software
System software

Flash ROM
Uploading backup data

Backup data Downloading backup data

Back up RAM

F-1-1

The machine must be in download mode when the SST is used.

The download control program comes in 2 types:

-Normal Mode (download mode B)

turn on the main power while holding down 1+7; then, make the following selections in
service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD
-Safe Mode(download mode A)
turn on the main power while holding down 2+8

1-2
 Chapter 1

on keypad, 2+8 Main power on keypad, 1+7

switch ON

Safe mode
program
Boot ROM Boot program

HDD

SYSTEM program

In service mode
COPIER > FUNCTION >
SYSTEM > DOWNLOAD

normal mode
program

Download mode A Download mode B

F-1-2

Use safe mode for the following:

-when you have replaced the HDD.
-when the system fails to start up normally.

The following table shows the functions that may be used in download mode with the SST

1-3
 Chapter 1　

in use:

T-1-2

Function Download mode

Normal mode Safe mode

(download mode B) (download mode A)

Formatting the HDD - Entire HDD

- BOOTDEV

FSTDEV -
TMP_GEN -
TMP_PSS -
TMP_FAX -
APL_SEND -
APL_MEAP -
APL_GEN -
PDL_DEV -
FSTCDEV -

Downloading the system -System -System

software -Language -Language
-RUI -RUI
-Boot -Boot
-G3FAX -
-Dcon -Dcon
-Rcon -Rcon
-SDICT -SDICT
-MEAPCONT -MEAPCONT
-KEY -KEY

Uploading/downloading - -SramImg
backup data - -Meapback

Installing the System Software

The system software that has been downloaded by the SST (version 3.01 or later) is saved
in the temporary storage area of the HDD. You must then turn off and then on the main
power switch so that the system software will be written to the system area, boot ROM, and
flash ROM when the machine starts up. When you turn off and then on the main power

1-4
 Chapter 1

switch for a second time, the machine will start up using the new version of the system
software.

1) The system software is downloaded.

- - - Do
Download
wnload Mode - - -
[ iR2270i-JPjaxxxx-MN.dsh ] - - - - - - - - - - Complete
[ iR2270iM-JPjaxxxx-1F77-MN.PRG ] - - - - Complete
[ iR2270iM-ZZjaxxxx-49AD
iR2270iM-ZZjaxxxx-49AD.PRG
.PRG ] - - - - - - - Complete
[ iR2270iW
iR2270iW-JPjaxxxx-5C16-MN.PRG
-JPjaxxxx-5C16-MN.PRG ] - - - - Complete
[ iR2270iW
iR2270iW-ZZjaxxxx-A825.PRG
-ZZjaxxxx-A825.PRG ] - - - - - - - Complete
[ iR2270iF-JPjaxxxx-DE96-ICC
iR2270iF-JPjaxxxx-DE96-ICC.PRG
.PRG ] - - - - Complete
[ iR2270iW
iR2270iW-ZZjaxxxx-A825.PRG
-ZZjaxxxx-A825.PRG ] - - - - - - - Complete
[ iR2270iG-JPjaxxxx-EC30-ICC
iR2270iG-JPjaxxxx-EC30-ICC.PRG
.PRG ] - - - - Complete

Status of reception (sample)

- - - Do
Download
wnload Mode - - -
[ iR2270i-JPjaxxxx-MN.dsh ] - - - - xx%
HDD
System System
Software Software
Temporary
storage area

2) The main power switch is turned off and then on.

3) Writing takes place.

<<<<< do
download
wnload shell >>>>>
[ SYSTEM JPja-m ] - - - - Upg Upgrading
ading complete
HDD
[ SYSTEM ZZ ] - - - - - - - UpgUpgrading
ading complete
[ SYSTEM JPja-w ] - - - - Upg Upgrading
ading complete
[ SYSTEM ZZ ] - - - - - - - UpgUpgrading
ading complete
[ FONT F ] - - - - - - - - - - Upg
Upgrading
[ FONT G ] - - - - - - - - - - Upg
ading complete
Upgrading
ading complete
System
+++ Switch OFF the po powerer then ON. +++
Software
Temporary
storage area

System area

Boot
ROM
4) The main motor switch
is turned off and then on.
FLASH
ROM

5) The machine starts up using

the new version.
F-1-3

If a previous version of the SST is used for downloading, the system software will be
written directly to the HDD, boot ROM, and flash ROM.

1-5
 HDD

System Boot
Software ROM

Flash
ROM

F-1-4
 Chapter 1

1.2 Making Preparations

1.2.1 Registering the System Software 0008-7310

You must first register the system software found on the System CD to the SST.

[Preparatory Work]
Items to Prepare
-PC to which the SST (version 3.01 or later) has been installed
-System CD for the iR4570/3570, 2870/2270 Series
　　　
[Registering the System Software]
1) Start up the PC.
2) Set the system CD in the PC.
3) Start up the SST.　　
4) Click [Register System Software]

F-1-5

1-7
 Chapter 1　

5) Select the drive in which you have set the System CD, and click [SEARCH].

F-1-6

6) The list of system software found on the System CD appears. Remove the check from the
folders and software you will not need; then, click [REGISTER].

1-8
 Chapter 1

F-1-7

7) When the result of registration is indicated, click [OK].

1-9
 Chapter 1　

F-1-8

1.2.2 Making Connections 0008-7373

You are now ready to connect the PC to the machine.

[Preparatory Work]
Items to Prepare
- PC to which the SST (version 3.01 or later) and the system software for the iR4570/3570,
2870/2270 has been registered　　
- Twisted pair cross cable
10Base-T: Category 3 or 5
100Base-TX: Category 5

[Procedure]
1) Start up the PC.
2) Check the network settings of the PC.
- At the command prompt, type 'IPCONFIG', and press the Return key.

1-10
 Chapter 1

- Check to see that the network settings are as follows:

IP address: 172.16.1.160
subnet mask: 255.255.255.0
default gateway: any

Do not use the following IP address:

- 172.16.1.0
- 172.16.1.100
- 172.16.1.255
If the settings are not as indicated below, make the appropriate changes:

C:\ Command Prompt

M i c r o s o f t W i n d o w s 2 0 0 0 [ Ve r s i o n 5 . 0 0 . 2 1 9 5 ]
( C ) C o py r i g h t 1 9 8 5 - 1 9 9 9 M i n c r o s o f t C o r p.
C:\ ipconfig
Windows 2000 IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 172.16.1.160
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
C:\

F-1-9

3) Check to see that the Execute/Memory lamp on the control panel is off, and turn off the
main power switch (iR4570/3570, 2870/2270 Series).
3-1) Hold down the power switch on the control panel for 3 sec or more.
3-2) Follow the instructions indicated on the control panel so that the main power switch
may be turned off.
3-3) Turn off the main power switch.

1-11
 Chapter 1　

4) Connect the PC to the machine using a cross cable (iR4570/3570, 2870/2270 Series).

IP sddress: 172.16.1.160
Subnet mask: 255.255.255.0

IP address: 172.16.1.100
Subnet mask: 255.255.255.0 Cross cable
10Base-T: category 3 or 5
100Base-TX: category 5
F-1-10

5) Start up the machine to suit the download mode you will be using (iR4570/3570, 2870/
2270 Series).
- Normal Mode
Turn on the main power switch while holding down 1+7.
When the machine has started up, make the following selections: COPIER > FUNCTION
> SYSTEM > DOWNLOAD.
- Safe Mode
Turn on the main power switch while holding down 2+8.
6) Start up the Service Support Tool.
7) Select the model of the machine to connect (iR2270/3570).

1-12
 Chapter 1

F-1-11

8) Click [START].

1-13
F-1-12
 Chapter 1

1.3 Formatting the HDD

1.3.1 Formatting All Partitions 0008-7381

When you format all partitions of the HDD, all individual partitions will be initialized and
made ready for use by the main controller.
The information needed for partition settings is stored under HDFormat of the iRXXXX.

HDD

FSTDEV
TMP_GEN
TMP_PSS
TMP_FAX
APL_SEND
[2] APL_MEAP
APL_GEN
IMG_MNG
PDLDEV
FSTCDEV
BOOTDEV

[1] [3]

F-1-13

1-15
 Chapter 1　

[1] HDD (service part; without partition setup)

[2] Formatting of all partitions (in safe mode only)
[3] HDD after formatting
[4] Partition setup information

1.3.2 Formatting Selected Partitions 0008-7382

You can also format (initialize) only those partitions that you select.

FSTDEV
TMP_GEN
TMP_PSS
TMP_FAX
HDD APL_SEND
[1]

APL_MEAP
APL_GEN
IMG_MNG
PDLDEV
FSTCDEV
BOOTDEV [2]

F-1-14

[1] Formatting possible in normal mode

[2] Formatting possible in safe mode (requires downloading of System and RUI after
formatting)

1. Unless you have selected 'ALL', you may execute formatting without registering
HDFormat.
2. An attempt to format after selecting TMP_FAX in the absence of a fax board will cause
an error.
3. An attempt to format after selecting FSTCDEV for expansion will cause an

1-16
 Chapter 1

1.3.3 Formatting Procedure 0008-7387

1) Click [Format HDD].

F-1-15

2) Select the partitions you want to format. Or, select 'ALL'.

1-17
 Chapter 1　

F-1-16

3) Click [Start].
4) When the Confirmation screen has appeared, click [Execute Formatting].

1-18
 Chapter 1

F-1-17

5) When the session has ended, click [OK].

1-19
 Chapter 1　

F-1-18

6) Start a download session. Or, turn off and then on the machine to end the work.

- If you have formatted all partitions or formatted BOOTDEV, be sure to download System
newly. (Otherwise, 'E602' will occur when you turn on the main power.)

1-20
 Chapter 1

1.4 Downloading System Software

1.4.1 Downloading System

1.4.1.1 Outline 0009-0501

The system software comes in 2 types (one for use inside Japan and the other, outside
Japan).

Unlike previous iR controllers, however, there is only one type of system software.
(Previously, one type supported NetWare while the other did not. There is now only one
type for the machine supporting NetWare.)

1.4.1.2 Downloading Procedure 0008-7395

You can run a downloading session either in normal or safe mode.

1) Select the version of the system you want to download.

F-1-19

1-21
 Chapter 1　

2) Click [Start].

F-1-20

3) When the session has ended, click [OK].

1-22
 Chapter 1

F-1-21

4) If you want to start another downloading session, see the appropriate instructions.
5) When you are done with downloading, turn off and then on the main power (iR4570/
3570, 2870/2270 Series).
6) See the upgrade status indicated on the control panel (iR4570/3570, 2870/2270 Series).
When a message appears asking you to turn off and then on the switch, turn off and then
on the main power (iR4570/3570,2870/2270 Series).

Be sure never to turn off the power while the machine is executing a downloading session
or writing downloaded software. The ongoing session will be suspended and the machine
may fail to start up.

1-23
 F-1-22

<<<<< download shell >>>>>

[ SYSTEM JPja-m ] - - - - Upgrading complete
[ SYSTEM ZZ ] - - - - - - - Upgrading complete
[ SYSTEM JPja-w ] - - - - Upgrading complete
[ SYSTEM ZZ ] - - - - - - - Writing to HDD XX%

F-1-23
 Chapter 1

If the machine fails to start up, format BOOTDEV using HDFormat and then download
such software as System, Language, and RUI.

1.4.2 Downloading RUI, and Language

1.4.2.1 Outline 0008-7410

iR XXXX

Network
LCD

RUI(en)

Version
check
System
RUI(it)
System Language

Language-XXen RUI-XXen

Language-XXit RUI-XXit

Language-XXja RUI-XXja RUI(ja)

Language RUI
Network PC
F-1-24

1-25
 T-1-3

Control Panel LCD Display Language

Check the version of System and Language.

　 1. If correct, You can switch languages by making the following selections in user mode:
common settings>display language change.

　 2. If not correct, 'E744' will be indicated, and System Language will be used when the main
power is turned off and then on.

T-1-4

RUI Display
Language

Select using the RUI.

You can select a different language for a different PC.

<Language Code> <Language>

de German

en English

fr French

it Italian

ja Japanese
 Chapter 1

PC for service iR XXXX

SST

iR XXXX Main controller block

HDD
Language
XXen Download
XXja BOOTDEV

Language-XXen

RUI Language-XXja
XXen RUI-XXen
XXja
RUI-XXja

F-1-25

1.4.2.2 Downloading Procedure 0008-7411

You can run a download session in either normal or safe mode.

[In the Case of Language]
1) Select the version of Language to download.

1-27
 Chapter 1　

F-1-26

2) Click [Start].

1-28
 Chapter 1

F-1-27

3) When the result of the downloading session has appeared, click [OK].

1-29
 Chapter 1　

F-1-28

4) If you want another downloading session, see the appropriate instructions.

5) When you are done, turn off and then on the main power (iR4570/3570, 2870/2270
Series).
6) See the status of upgrading indicated on the control panel (iR4570/3570, 2870/2270
Series). When a message appears asking you to turn off and then on the machine, turn off
and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure never to turn off the power while the machine is executing a downloading session
or writing downloaded software. Otherwise, the ongoing session will be suspended and the
machine may fail to start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download such
software as System, Language, and RUI.

1-30
 Chapter 1

1.4.3 Downloading SDICT

1.4.3.1 Outline 0009-0391

SDICT is a dictionary used when converting image data read by the reader unit into
character code (OCR processing). This function is used in conjunction with the PDF
Generation Expansion Kit-B1.

1.4.3.2 Downloading Procedure 0008-7842

You can run a downloading session in either normal or safe mode.

1) Select the version of SDICT to download.

F-1-29

2) Click [Start].

1-31
 Chapter 1　

F-1-30

3) When the session has ended, click [OK].

1-32
 Chapter 1

F-1-31

4) If you want to run another downloading session, see the appropriate instructions.
5) When you are done, turn off and then on the main power (iR4570/3570, 2870/2270
Series).
6) See the status of upgrading indicated on the control panel (iR4570/3570, 2870/2270
Series). When a message appears asking you to turn off and then on the switch, turn off
and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure never to turn off the machine while it is executing a downloading session or writing
downloaded software. Otherwise, the ongoing session will be suspended and the machine
may fail to start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download such
software as System, Language, and RUI.

1-33
 Chapter 1　

1.4.4 Downloading MEAPCONT

1.4.4.1 Outline 0009-0413

MEAPCONT is a standard library used in conjunction with a MEAP application.

1.4.4.2 Downloading Procedure 0008-7844

You can execute a downloading session in either normal or safe mode.

1) Select the version of MEAPCONT you want to download.

F-1-32

2) Click [Start].

1-34
 Chapter 1

F-1-33

3) When the downloading session has ended, click [OK].

1-35
 Chapter 1　

F-1-34

4) If you want to run another downloading session, see the appropriate instructions.
5) When you are done, turn off and then on the main power (iR4570/3570, 2870/2270
Series).
6) See the status of upgrading indicated on the control panel (iR4570/3570, 2870/2270
Series). When a message appears asking you to turn off and then on the switch, turn off
and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure never to turn off the machine while it is executing a downloading session or writing
downloaded software. Otherwise, the ongoing session will be suspended and the machine
may fail to start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download such
software as System, Language, and RUI.

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1.4.5 Downloading KEY

1.4.5.1 Outline 0009-0010

KEY serves as a certificate used for encrypted communications over a network.

KEY may be either of 2 types: XXxc and XXxp. Be sure to download both types.

1.4.5.2 Downloading Procedure 0008-9881

You can execute a download session in either normal or safe mode.

1) Select the version of KEY you want to download.

F-1-35

2) Click [Start].

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3) When the downloading session has ended, click [OK].

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4) If you want to execute a different downloading session, see the appropriate instructions.
5) When you are done, turn off and then on the main power (iR4570/3570, 2870/2270
Series).
6) See the status of upgrading indicated on the control panel of the machine (iR4570/3570,
2870/2270 Series). When a message appears asking you to turn off and then on the
switch, turn off and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure never to turn off the machine while it is executing a downloading session or writing
downloaded system software. Otherwise, the ongoing write operation will be suspended
and the machine may fail to start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download such
software as System, Language, and RUI.

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1.4.6 Downloading BOOT

1.4.6.1 Outline 0008-7421

Boot registered in the SST may be used in common for various types of boot ROMs. You
cannot change the type of a boot ROM by means of downloading.

Boot ROM
(Flash ROM DIMM)
Service PC
iR4570/3570,
2870/2270 Series To change the type of Boot ROM,
replace the DIMM.

SST
C Boot ROM
(Flash ROM DIMM)
iR4570/3570,
2870/2270 Series
Download
Boot P Boot ROM
(Flash ROM DIMM)

Main controller unit

F-1-38

If a downloading session fails, you will have to replace the boot ROM.

1.4.6.2 Downloading Procedure 0008-7422

You can execute a downloading session in either normal or safe mode.

1) Select the version of BOOT to download.

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2) Click [Start].

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3) When the downloading session has ended, click [OK].

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4) If you want to execute a different downloading session, see the appropriate instructions.
5) When you are done, turn off and then on the main power (iR4570/3570, 2870/2270
Series).
6) See the status of upgrading indicated on the control panel of the machine (iR4570/3570,
2870/2270 Series). When a message appears asking you to turn off and then on the
switch, turn off and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure never to turn off the machine while it is executing a download session or writing
downloaded system software. Otherwise, the ongoing write operation will be suspended
and the machine may not start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download such
software as System, Language, and RUI.

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If the machine fails to start up, be sure to replace the boot ROM.

1.4.7 Downloading Dcon and Rcon

1.4.7.1 Outline 0008-7605

Dcon/Rcon is downloaded by way of the main controller unit.

- The DC controller PCB/reader controller PCB is equipped with a boot ROM, and
downloading may be attempted multiple times in the event of failure.
- The system software used in the DC controller differs between the iR3570/3570 and the
iR2870/2270. The system software designed for the iR4570/3570 is stored as iR3570,
while the system software designed for the iR2870/2270 is stored as iR2270. The
machine has a mechanism to read the appropriate system software. It is a good idea to
download both types of system software.

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iR XXXX

Service PC

SST Printer unit Reader unit

iR XXXX Download Signal cable

Main controller CPU Flash ROM
Dcon unit

Rcon
Reader controller PCB

Power cable

DIMM

CPU
Power supply
Power supply unit
Boot ROM control signal

DC controller PCB

F-1-42

You will not be able to download Rcon unless the DC controller has started up normally
(as, otherwise, the power supply control signal will not be valid and, as a result, the reader
unit remains without power).

1.4.7.2 Downloading Procedure 0008-7824

You can execute a downloading session in either normal or safe mode. In the case of safe
mode, however, you will not be able to find out the version of Dcon/Rcon, causing all
downloading to occur (overwriting of the same version and downgrading).
[Downloading Rcon]
1) Select the version of Rcon to download.

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2) Click [Start].

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3) When the downloading session has ended, click [OK].

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4) If you want to execute a different downloading session, see the appropriate instructions.
5) When the downloading session has ended, turn off and then on the machine (iR4570/
3570, 2870/2270 Series).
6) See the status of upgrading indicated on the control panel of the machine (iR4570/3570,
2870/2270 Series). When a message appears asking you to turn off and then on the
machine, turn off and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure never to turn off the machine while it is executing a downloading session or writing
downloaded system software. Otherwise, the machine may not be able to start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download such
software as System, Language, and RUI.
If an error code is indicated, be sure to download appropriate firmware.

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1.4.8 Downloading G3 FAX

1.4.8.1 Outline 0009-0281

The Multi Fax Board-D1 (2-line) comes with a control CPU and its system software, which
is downloaded by way of the main controller unit.

Service PC iR XXXX
G3Fax
(Flash ROM DIMM)

Upgrading is also possible

by replacing the DIMM.

SST

Download
iR XXXX G3Fax
CPU (Flash ROM DIMM)
G3Fax
Main controller
unit Multi Fax Board-D1 (2-line)

Downloading is possible only in normal mode.

F-1-46

If a downloading session fails, you will have to replace the flash ROM DIMM.

1.4.8.2 Downloading Procedure 0009-0280

You will have to use normal mode for downloading.

1) Select the version of G3FAX you want to download.

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2) Click [Start].

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3) When the downloading session has ended, click [OK].

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4) When you are done, turn off and then on the main power of the machine (iR4570/3570,
2870/2270 Series).
5) See the status of upgrading indicated on the control panel of the machine (iR4570/3570,
2870/2270 Series). When a message appears asking you to turn off and then on the
machine, turn off and then on the main power (iR4570/570, 2870/2270 Series).

You will not be able to download G3Fax twice in succession. (Once downloading is
executed, the board will be reset, causing download mode to end.)
Be sure never to turn off the machine while it is executing a downloading session or writing
downloaded system software. Otherwise, the write operation (to the flash ROM DIMM of
the G3 fax board) may fail, preventing board functions. In the event the board fails to
function, be sure to replace the flash ROM DIMM found on the G3 fax board.

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1.4.9 Uploading and Downloading Backup Data

1.4.9.1 Outline 0008-7845

SramImg is data that is stored in the SRAM of the main controller PCB, while MeapBack
is a MEAP application and its data stored on the HDD.

T-1-5

Backup data Files to select for downloading/uploading

Main controller PCB backup RAM SramImg.bin

MEAP application MeapBack.bin

for R&D Sublog.bin

- If you are replacing the main controller PCB, you can transfer such data as parts counter
readings by uploading the data before replacement and downloading it after replacement.
- If you are replacing the HDD or executing 'ALL' or 'APL_MEP', you can temporarily set
aside MEAP applications by uploading MeapBack before execution and downloading it
after execution.

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Service PC
SST
iR XXXX Printer unit
Uploading/Downloading
System Main controller PCB
Downloading is possible only
SramImg in safe mode.
Meapback

SRAM
SramImg.bin

HDD

Meapback.bin

Main controller unit

F-1-50

1.4.9.2 Uploading Procedure 0008-7854

Use safe mode for uploading.

1) Select [Upload Data].

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2) Select the data you want to back up.

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3) Click [Start].

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4) Click [Save].

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5) Click [OK].

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1.4.9.3 Downloading Procedur 0008-7856

Use safe mode for downloading.

1) Select [Download Data].

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2) Select the data to download.

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3) Click [Start].

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4) Click [OK].

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5) When you are done with downloading, turn off and then on the main power (iR4570/
3570, 2870/2270 Series).
6) See the status of upgrading indicated on the control panel of the machine (iR4570/3570,
2870/2270 Series). When a message appears asking you to turn off and then on the
switch, turn off and then on the main power (iR4570/3570, 2870/2270 Series).

Be sure not to turn off the machine while it is executing a downloading session or writing
downloaded system software. The write operation will be suspended, and the machine may
fail to start up.
If the machine fails to start up, format BOOTDEV using HDFormat, and download System,
Language, and RUI.

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Nov 5 2004