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Bus Travel Guidelines

1. This document is a bus ticket confirmation from Segamat to Kuala Lumpur departing on August 5th at 9:00 PM. 2. The passenger needs to show their SMS confirmation at the counter to board and does not need a printed ticket. 3. redBus is only acting as an agent and is not responsible for issues with the bus operator like delays, cancellations or luggage damage. Passengers are responsible for making sure they have the correct travel details.

Uploaded by

Nurul Izzah
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
128 views1 page

Bus Travel Guidelines

1. This document is a bus ticket confirmation from Segamat to Kuala Lumpur departing on August 5th at 9:00 PM. 2. The passenger needs to show their SMS confirmation at the counter to board and does not need a printed ticket. 3. redBus is only acting as an agent and is not responsible for issues with the bus operator like delays, cancellations or luggage damage. Passengers are responsible for making sure they have the correct travel details.

Uploaded by

Nurul Izzah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Note: This Coach company accepts mobile ticket. Show SMS sent to you at counter to redeem ticket.

No need to take ticket print out.


Need Help? Toll Number :+60-330992524 Email : support@redbus.my
TRIP DETAILS

KKKL Express Segamat,Terminal Bas Segamat > Kuala


Executive(2+1) Lumpur,TBS (Terminal Bersepadu Selatan)
5 August 2022 , 09:00 PM

BOARDING/DROPPING

Segamat Bus Terminal Segamat Bus Station, Jalan Abdullah, Ka 60 10-201 8699
mpung Chabong, 85000 Segamat, Johor, M
alaysia.
Boarding Point Boarding Address Phone
TBS (Terminal Bersepadu Selatan) Terminal Bersepadu Selatan (TBS) Main C 60 10-201 8699
ounter A/B/CD/E/F/G/H, Bandar Tasik Sel
atan TBS link bridge, Bandar Tasek Selata
n, 57100 Kuala Lumpur, Federal Territory
of Kuala Lumpur, Malaysia
Dropping Point Dropping Address Phone

TRAVELLER DETAILS

Izzah
Primary Passenger
RBT02449840 12 , 5/August/2022,
Ticket Number Seat Number(s) 09:00 PM Departure
Time

IC/Passport MYR8Z31221392
redBus Reference Number
CONTACT DETAILS

Email: nurulieza18@gmail.com Mobile: 60127495726

Total Amount : MYR 22.47

Please note: RM1 surcharge is included in the ticket price.


Terms and Conditions

1. redBus is only a bus ticket marketplace/agent and does not operate bus services on 5. Passenger should not possess any prohibited drugs or any illegal items. Passengers
its own. It merely connects users with bus operators. are solely responsible for such possession and the consequences thereafter.
redBus' responsibilities include: 6. In case a booking confirmation e-mail and SMS gets delayed or fails because of
(1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus technical reasons or as a result of incorrect e-mail ID / phone number provided by the
operator) user, a ticket will be considered 'booked' as long as the ticket shows up on the
(2) Providing customer support and information in case of any delays / booking confirmation page of redbus
inconvenience
redBus' responsibilities do NOT include: 7. Grievances and claims related to the bus journey should be reported to redBus
support team within 10 days of your travel date.
(1) The bus operator's bus not departing / reaching on time
(2) Maintaining the quality of buses, staff behavior and punctuality. 8. In case of inter-country travel, the bus coach will wait at most 20 minutes at
(3) The bus operator canceling the service due to unavoidable reasons. immigration checkpoint. Customers are required to make sure that they have all the
(4) The baggage of the customer getting lost / stolen / damaged. documentation required for embarkation. In case you need assistance approach the
(5) The customer waiting at the wrong boarding point (please call the bus operator bus captains. If passenger is not able to complete the embarkation process within
to find out the exact boarding point if you are not a regular traveler on that particular expected time and the bus leaves, it is passenger responsibility to arrange own
bus). transport to the destination
(6) The bus operator changing the boarding point and/or using a pick-up vehicle at 9. Customers are responsible to make sure the selection on express bus/coach, traveling
the boarding point to take customers to the bus departure point. date, time and destination are correct before making payment. By making payment
(7) redBus will not be responsible for any sudden change in coaches, schedules, and booking tickets customers agree that they are the owners of the credit card or
departure date & time, arrival date & time; loss or accident incurred while taking the own the paypal account depending upon the mode of payment.
coach 10. Booking information is electronically stored in our system and is subject to
2. Customers are required to present the NRIC/Passport Number/Driving License and conditions of contract. redBus will make all possible attempts to provide 100%
electronic receipt to the check-in counter at least 30 minutes before departure to uninterrupted or error-free functions on the website and mobile apps. However, in
obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to no event shall redBus be liable to the customer for any damage, including, but not
board the bus. The company is not responsible for any loss of goods or property of limited to, service interruptions, or any other circumstances beyond our reasonable
the passengers and accident during the journey of your itinerary. control, any lost profits, lost savings or other incidental, consequential, punitive, or
3. Tickets once sold are non-refundable, non-cancellable and non-changeable. No special damages arising out of the operation of or inability to operate this website or
refunds are allowed in case of forbidden entry in the destination country. mobile apps.
4. Luggage per passenger, should not exceed 20Kg. redBus is not liable for any
losses/damages to the luggage.

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