Notes

 Please read this user manual carefully to ensure that you can use the device correctly and
safely.
 There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
 This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly
remove the cables from the power source if the device is not to be used for a long period of
time.
 Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
 Do not install this device near water. Clean only with a dry cloth.
 Do not block any ventilation openings and ensure proper ventilation around the machine.
 Do not power off the device at normal recording condition.
 This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
 Do not try to repair the device by yourself without technical aid or approval.
 When this product is in use, the relevant contents of Microsoft, Apple and Google will be
involved in. The pictures and screenshots in this manual are only used to explain the usage of
our product. The ownerships of trademarks, logos and other intellectual properties related to
Microsoft, Apple and Google shall belong to the above-mentioned companies.
 This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
Content NVR User Manual

Contents
Contents .................................................................................................................................................................. i
1 Introduction ............................................................................................................................................. 1
1.1 Summary .................................................................................................................................................. 1
1.2 Features .................................................................................................................................................... 1
1.3 Front Panel Descriptions .......................................................................................................................... 4
1.4 Rear Panel Descriptions ........................................................................................................................... 5
1.5 Connections.............................................................................................................................................. 8
2 Basic Operation Guide .......................................................................................................................... 11
2.1 Startup & Shutdown ............................................................................................................................... 11
2.1.1 Startup........................................................................................................................................ 11
2.1.2 Shutdown ................................................................................................................................... 11
2.2 Remote Controller .................................................................................................................................. 11
2.3 Mouse Control........................................................................................................................................ 13
2.4 Text-input Instruction ............................................................................................................................. 13
2.5 Common Button Operation .................................................................................................................... 14
3 Wizard & Main Interface...................................................................................................................... 15
3.1 Startup Wizard ........................................................................................................................................ 15
3.2 Main Interface ........................................................................................................................................ 22
3.2.1 Main Interface Introduction ....................................................................................................... 22
3.2.2 Setup Panel ................................................................................................................................ 23
3.2.3 Main Functions .......................................................................................................................... 25
4 Camera Management ............................................................................................................................ 27
4.1 Add/Edit Camera .................................................................................................................................... 27
4.1.1 Add Camera ............................................................................................................................... 27
4.1.2 Edit Camera ............................................................................................................................... 29
4.2 Add/Edit Camera Group ......................................................................................................................... 30
4.2.1 Add Camera Group .................................................................................................................... 30
4.2.2 Edit Camera Group .................................................................................................................... 31
4.2.3 IP Planning................................................................................................................................. 31
5 Live Preview Introduction .................................................................................................................... 33
5.1 Preview Interface Introduction ............................................................................................................... 33
5.2 Preview Mode ........................................................................................................................................ 34
5.2.1 Preview By Display Mode ......................................................................................................... 34
5.2.2 Quick Sequence View ................................................................................................................ 35
5.2.3 Camera Group View In Sequence .............................................................................................. 36
5.2.4 Scheme View In Sequence ......................................................................................................... 37
5.3 Preview Image Configuration ................................................................................................................. 38
5.3.1 OSD Settings ............................................................................................................................. 38
5.3.2 Image Settings............................................................................................................................ 39
5.3.3 Mask Settings............................................................................................................................. 39
5.3.4 Image Adjustment ...................................................................................................................... 40
6 PTZ ......................................................................................................................................................... 43
6.1 PTZ Control Interface Introduction ........................................................................................................ 43
6.2 Preset Setting.......................................................................................................................................... 46
6.3 Cruise Setting ......................................................................................................................................... 47
7 Record & Disk Management ................................................................................................................ 49
7.1 Record Configuration ............................................................................................................................. 49
7.1.1 Mode Configuration ................................................................................................................... 49
7.1.2 Advanced Configuration ............................................................................................................ 51

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Content NVR User Manual

7.2 Encode Parameters Setting ..................................................................................................................... 51

7.3 Schedule Setting ..................................................................................................................................... 52
7.3.1 Add Schedule ............................................................................................................................. 52
7.3.2 Record Schedule Configuration ................................................................................................. 54
7.4 Record Mode .......................................................................................................................................... 55
7.4.1 Manual Recording ...................................................................................................................... 55
7.4.2 Timing Recording ...................................................................................................................... 55
7.4.3 Motion Based Recording............................................................................................................ 55
7.4.4 Sensor Based Recording ............................................................................................................ 55
7.4.5 Intelligence Recording ............................................................................................................... 56
7.5 Disk Management .................................................................................................................................. 56
7.5.1 Storage Mode Configuration ...................................................................................................... 56
7.5.2 View Disk and S.M.A.R.T. Information ..................................................................................... 57
8 Playback & Backup ............................................................................................................................... 59
8.1 Instant Playback ..................................................................................................................................... 59
8.2 Playback Interface Introduction .............................................................................................................. 59
8.3 Record Search, Playback & Backup ....................................................................................................... 62
8.3.1 Search, Playback & Backup by Time-sliced Image .................................................................... 62
8.3.2 Search, Playback & Backup by Time ......................................................................................... 64
8.3.3 Search, Playback & Backup by Event ........................................................................................ 64
8.3.4 Search & Playback by Tag ......................................................................................................... 65
8.3.5 Image Management .................................................................................................................... 66
8.3.6 View Backup Status ................................................................................................................... 66
9 Alarm Management............................................................................................................................... 67
9.1 Sensor Alarm .......................................................................................................................................... 67
9.2 Motion Alarm ......................................................................................................................................... 68
9.2.1 Motion Configuration ................................................................................................................ 68
9.2.2 Motion Alarm Handling Configuration ...................................................................................... 69
9.3 Intelligence Alarm .................................................................................................................................. 69
9.3.1 Object Detection ........................................................................................................................ 69
9.3.2 Exception ................................................................................................................................... 71
9.3.3 Tripwire ..................................................................................................................................... 72
9.3.4 Intrusion Detection..................................................................................................................... 73
9.4 Exception Alarm..................................................................................................................................... 75
9.4.1 Exception Handling Settings ...................................................................................................... 75
9.4.2 IPC Offline Settings ................................................................................................................... 75
9.5 Alarm Event Notification ....................................................................................................................... 76
9.5.1 Alarm-out ................................................................................................................................... 76
9.5.2 E-mail ........................................................................................................................................ 76
9.5.3 Display....................................................................................................................................... 76
9.5.4 Buzzer ........................................................................................................................................ 77
9.5.5 Push Message............................................................................................................................. 77
9.6 Manual Alarm ........................................................................................................................................ 77
9.7 View Alarm Status .................................................................................................................................. 78
10 Account & Permission Management .................................................................................................... 79
10.1 Account Management ........................................................................................................................... 79
10.1.1 Add User .................................................................................................................................. 79
10.1.2 Edit User .................................................................................................................................. 80
10.2 User Login & Logout ........................................................................................................................... 81
10.3 Permission Management ...................................................................................................................... 81
10.3.1 Add Permission Group ............................................................................................................. 81
10.3.2 Edit Permission Group ............................................................................................................. 83
10.4 Black and White List ............................................................................................................................ 83
10.5 Preview On Logout .............................................................................................................................. 83
10.6 View Online User ................................................................................................................................. 84
11 Device Management .............................................................................................................................. 85

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Content NVR User Manual

11.1 Network Configuration ......................................................................................................................... 85

11.1.1 TCP/IP Configuration............................................................................................................... 85
11.1.2 Port Configuration .................................................................................................................... 88
11.1.3 PPPoE Configuration ............................................................................................................... 89
11.1.4 DDNS Configuration................................................................................................................ 89
11.1.5 E-mail Configuration................................................................................................................ 91
11.1.6 UPnP Configuration ................................................................................................................. 93
11.1.7 NAT Configuration ................................................................................................................... 93
11.1.8 View Network Status ................................................................................................................ 93
11.2 Basic Configuration .............................................................................................................................. 93
11.2.1 Common Configuration............................................................................................................ 93
11.2.2 Date and Time Configuration ................................................................................................... 95
11.3 Factory Default ..................................................................................................................................... 95
11.4 Device Software Upgrade ..................................................................................................................... 95
11.5 Backup and Restore .............................................................................................................................. 96
11.6 Restart Automatically ........................................................................................................................... 96
11.7 View Log .............................................................................................................................................. 96
11.8 View System Information ..................................................................................................................... 97
12 Remote Surveillance .............................................................................................................................. 98
12.1 Mobile Client Surveillance ................................................................................................................... 98
12.2 Web LAN Access ................................................................................................................................. 98
12.3 Web WAN Access................................................................................................................................. 99
12.4 Web Remote Control .......................................................................................................................... 100
12.4.1 Remote Preview ..................................................................................................................... 101
12.4.2 Remote Playback ................................................................................................................... 104
12.4.3 Remote Backup ...................................................................................................................... 105
12.4.4 Remote Configuration ............................................................................................................ 105
Appendix A FAQ ............................................................................................................................................. 106
Appendix B Calculate Recording Capacity ................................................................................................... 112
Appendix C Compatible Device List .............................................................................................................. 113

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Introduction NVR User Manual

1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of
the NVR adopt the new designed human interface and support the smart management of the IP
camera and the record search of slice. This series of the NVR which are powerful and easy to
use are provided with excellent image quality and stable system. They are centralized
monitoring management products with high performance and high quality specially designed
for network video monitoring field.
This series of the NVR can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.

1.2 Features
Basic Functions
 Support network device access including IP camera/dome and the third party IP cameras
 Some NVRs support the latest H.265 video coding stream and a mixture input of H.265
and H.264 IP cameras
 Support standard ONVIF protocol
 Support dual stream recording of each camera (max 8MP resolution)
 Support IP cameras to be added quickly or manually
 Support batch or single configuration of the cameras’ OSD, video parameters, mask,
motion and so on
 Support a maximum of 8 user permission groups including Administrator, Advanced and
Ordinary which are the default permission groups of the system
 Support a maximum of 16 users to be created, multiple web clients login by using one
username at the same time and the user’s permission control to be enabled or disabled
 Support a maximum of 10 web clients login at the same time
Live Preview
 Support 4K×2K/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024 VGA high
definition synchronous display
 Support multi-screen modes such as 1/4/6/8/9/13/16/25/36
 Support auto adjustment of the camera’s image display proportion
 Support audio monitoring of the camera to be enabled or disabled
 Support manual snap of the preview camera
 Support the sequence of the preview cameras to be adjusted
 Support display mode to be added and saved and the saved modes can be called directly
 Support quick tool bar operation of the preview window
 Support camera group view and scheme view in sequence, quick sequence view and dwell
time setting
 Support motion detection and video mask
 Support multiple popular P.T.Z. control protocol and setup of the preset and cruise

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Introduction NVR User Manual

 Support direct mouse control of the IP dome including rotating, zoom, focusing and so on
 Support single camera image to be zoomed by sliding the scroll wheel of the mouse
 Support any area of the image to be zoomed in to a maximum of 16 times of the current
size
 Support image and lens adjustment (only available for some cameras)
 Support quick camera adding in the camera window of the live preview interface
 The live camera sequence of the web client will keep consistent with that of the NVR after
adjusting the live camera sequence of the NVR, but the live camera sequence of the NVR will
not be changed if that of the web client is changed
Disk Management
 The NVRs with the 3U case can add a maximum of 16 SATA HDDs; a maximum of 8
SATA HDDs with the 2U case, a maximum of 4 SATA HDDs with the 1.5U case, a maximum
of 2 SATA HDDs with the 1U case and a maximum of 1 SATA HDD with the small 1U case
 Each SATA interface of the NVR supports the HDDs with max 8TB storage capacity
 Some of the NVRs support record to be backed up by e-SATA HDD
 Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
 Support disk information and disk working status viewing
 Support batch formatting of the disks
Record Configuration
 Support main stream and sub stream recording at the same time and batch or single
configuration of the record stream
 Support manual and auto record modes
 Support schedule recording, sensor alarm recording and motion detection recording, etc
 Support schedule recording and event recording setting with different record streams
 Support record schedule setting and recycle recording
 Support pre recording and delay recording configuration of the event recording
Record Playback
 Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed
 Support record searching by time slice/time/event/tag
 Support time view and camera view in searching by time slice mode
 Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
 Support a maximum of 16 cameras to be searched by time
 Support event searching by manual/motion/sensor/intelligent events
 Support tag searching by the manual added tags
 Support instant playback of the selected camera in the live preview interface
 Support a maximum of 16 synchronous playback cameras
 Support acceleration(maximum 32 times of the normal speed), deceleration (minimum
1/32 times of the normal speed) and 30s’ addition or reduction to current playing time
Record Backup

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Introduction NVR User Manual

 Support record to be backed up through USB (U disk, mobile HDD) or e-SATA interface
 Support record to be backed up by time/event/image searching
 Support record cutting for backing up when playing back
 Support a maximum of 10 backup tasks in background and backup status viewing
Alarm Management
 Support alarm schedule setting
 Support enabling or disabling of the motion detection, external sensor alarm input,
intelligence alarm and exception alarms including IP address conflict alarm, disk IO error
alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection alarm, IPC
offline alarm and so on, alarm trigger configuration supportable
 Support IPC offline alarm trigger configuration of PTZ, snap, pop-up video, etc.
 Support event notification modes of alarm-out, pop-up video, pop-up message box, buzzer,
e-mail and so on
 The snapped images can be attached into the e-mail when alarm linkage is triggered
 Support alarm status view of alarm-in, alarm-out, motion detection and exception alarm
 Support alarm to be triggered and cleared manually
 Support system auto reboot when exception happens
Network Functions
 Support TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
 Support allow and block list function and the allow and block IP address/IP segment/MAC
address can be set
 Support multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available only
for the versions lower than 45) and Safari in MAC system
 Support remote achievement, configuration, import and export of the NVR parameters and
other system maintenance operations including remote upgrading and system restart
 Support remote camera configuration of the NVR including video parameters, image
quality and so on
 Support remote searching, playback and backup of the NVR
 Support manual alarm to be triggered and cleared remotely
 The auto-focusing camera can be adjusted through web client (support zoom in/out, but
one key focus is not currently supported)
 Support NVMS or other platform management software to access the NVR and manage it
 Support NAT function and QRCode scanning by mobile phone and PAD
 Support mobile surveillance by phones or PADs with iOS or Android OS
 Support NVR to be accessed remotely through telnet and the telnet function can be
enabled or disabled
 If one camera recording is enabled or disabled manually through web client, it will be
simultaneously enabled or disabled in the NVR
Other Functions
 The NVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
 Setting interfaces can be switched to one another conveniently by clicking the main menus

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Introduction NVR User Manual

on the top of the setting interfaces

 Support NVR information viewing including basic, camera status, alarm status, record
status, network status, disk and backup status
 Support factory restoring, import and export of the system configuration, log view and
export and local upgrading by USB mobile device
 Support auto recognition of the displayer’s resolution
 You can click the right mouse button at any interface to go back to the upper interface
 You can click the middle mouse button at any interface to go to the live view interface
 The display language and video format of the NVR will not be changed and the system
logs will be reserved if you reset the NVR to factory default
 Press and hold the right mouse button for 5 seconds in any interface to switch the output to
VGA and the NVR will display the video at the lowest resolution which the NVR supports

1.3 Front Panel Descriptions

The following descriptions are for reference only.
Type I:

Name Descriptions
REC When recording, the light is blue
Net When access to network , the light is blue
Power Power indicator, when connection , the light is blue
Fn No function temporarily

Type II:

Name Descriptions
Power Power Indicator, when connected, the light is blue
HDD The light turns blue when reading/writing HDD
Net The light turns blue when it is able to access the network
Backup The light turns blue when backing up files and data
Play The light turns blue when playing video
REC Power Indicator, when connected, the light is blue
AUDIO /+ 1. Adjust audio 2. Increase the value in setup
P.T.Z / - 1. Enter PTZ mode 2. Decrease the value in setup
MENU Enter Menu in live
INFO Check the information of the device
BACKUP Enter backup mode in live
SEARCH Enter search mode in live
Exit Exit the current interface
Manually record
Play/Pause
Speed down
Speed up

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Introduction NVR User Manual

Name Descriptions
1-9 Input digital number and select camera
0/-- Input number 0, the number above 10
Direction Key Change direction
Multi-Screen Switch Change the screen mode
Enter Confirm selection
To connect external USB device like USB mouse or USB
USB
flash

1.4 Rear Panel Descriptions

Here we only take a part of real panels for example to introduce their interfaces and
connections. The interfaces and locations of the interfaces are only for references. Please take
the real object as the standard.

No. Name Descriptions

1 ALARM OUT Relay output; connect to external alarm
2 GND Grounding
Audio input; connect to audio input device, like microphone,
3 AUDIO IN
pickup, etc
4 DC12V DC12V power input
5 LAN Network port
6 VGA Connect to monitor
7 ALARM IN Alarm inputs for connecting sensors
8 HDMI Connect to high definition display device
9 USB Connect USB storage device or USB mouse
10 AUDIO OUT Audio output; connect to sound box
11 RS485 Connect to keyboard. A is TX+; B is TX-

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Introduction NVR User Manual

No. Name Descriptions

1 VGA Connect to monitor
2 e-SATA Connect to HDD with e-SATA interface
3 RS485 Y/Z interface Unavailable right now
4 RS485 A/B interface Connect to keyboard. A is TX+; B is TX-
5 AUDIO OUT Audio output; connect to sound box
6 LAN Network port
7 HDMI Connect to high definition display device
8 USB Connect USB storage device or USB mouse
9 GND Grounding
10 ALARM OUT Relay output; connect to external alarm
11 ALARM IN Alarm inputs for connecting sensors
Audio input; connect to audio input device, like
12 AUDIO IN
microphone, pickup, etc
13 Power Switch Press the switch to turn on/off the NVR
14 Power Supply Power supply interface

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Introduction NVR User Manual

No. Name Descriptions

1 VGA Connect to monitor
2 RS485 Y/Z interface Unavailable right now
3 ALARM OUT Relay output; connect to external alarm
4 GND Grounding
5 AUDIO OUT Audio output; connect to sound box
6 e-SATA1/ e-SATA2 Connect to HDD with e-SATA interface
7 LAN1/LAN2 Network port
8 HDMI1 Connect to 4K×2K high definition display device
USB3.0 and USB 2.0 interface, connect USB storage
9 USB3.0/USB
device or USB mouse
10 HDMI2 Connect to 1920×1080 high definition display device
11 RS485 A/B interface Connect to keyboard. A is TX+; B is TX-
12 ALARM IN Alarm inputs for connecting sensors
Audio input; connect to audio input device, like
13 AUDIO IN
microphone, pickup, etc
14 Power Switch Press the switch to turn on/off the NVR
15 Power Supply Power supply interface

No. Name Descriptions

1 Power Supply DC48V power supply interface
2 PoE port 8 PoE network ports; connect to 8 PoE IP cameras
3 LAN Network port
4 VGA Connect to monitor
5 HDMI Connect to 1920×1080 high definition display device
USB3.0 interface, connect USB storage device or
6 USB3.0
USB mouse
Audio input; connect to audio input device, like
7 AUDIO IN
microphone, pickup, etc
8 AUDIO OUT Audio output; connect to sound box
9 Power Supply DC12V power supply interface

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Introduction NVR User Manual

No. Name Descriptions

1 e-SATA Connect to HDD with e-SATA interface
2 LAN1/LAN2 Network port
3 HDMI2 Connect to 1920×1080 high definition display device
USB interface, connect USB storage device or USB
4 USB
mouse
5 HDMI1 Connect to 4K×2K high definition display device
6 VGA Connect to monitor
7 RS485 Y/Z interface Unavailable right now
8 RS485 A/B interface Connect to keyboard. A is TX+; B is TX-
9 ALARM OUT Relay output; connect to external alarm
10 GND Grounding
11 ALARM IN Alarm inputs for connecting sensors
Audio input; connect to audio input device, like
12 AUDIO IN
microphone, pickup, etc
13 AUDIO OUT Audio output; connect to sound box
14 Power Switch Press the switch to turn on/off the NVR
15 Power Supply Power supply interface

1.5 Connections
 Video Connections
Video Output: Supports VGA/HDMI video output. You can connect to monitor through these
video output interfaces simultaneously or independently.

 Audio Connections
Audio Input: Connect to microphone, pickup, etc.
Audio Output: Connect to headphone, sound box or other audio output devices.

 Alarm Connections

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Introduction NVR User Manual

Some models may support this function. Take 16 CH alarm inputs and 1 CH alarm output for
example.

Alarm Input:
Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors.
NO type and NC type are both available.
The way to connect sensor and the device is as shown below:

The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to
the following connection diagram:

Alarm Output:
The way to connect alarm output device:
Pull out the green terminal blocks and loosen the screws in the alarm-out port. Then insert the
signal wires of the alarm output devices into the port of NO and COM separately. Finally,
tighten the screws. Provided that the external alarm output devices need power supply, you can
connect the power supply as per the following figures.

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Introduction NVR User Manual

 RS485 Connection
There are two types of RS485 interfaces:

（Type 1） （Type 2）

Type 1: The P/Z interfaces are unavailable temporarily. K/B interfaces are used to connect
keyboard.
Type 2: The RS485 interfaces are used to connect keyboard. A is TX+; B is TX-.

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Basic Operation Guide NVR User Manual

2 Basic Operation Guide

2.1 Startup & Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper
startup and shutdown are crucial to expending the life of your device.

2.1.1 Startup
① Connect the output display device to the VGA/HDMI interface of the NVR.
② Connect with the mouse and power. The device will boot and the power LED would turn
blue.
③ A WIZARD window will pop up (you should select the display language the first time you
use the NVR). Refer to 3.1 Startup Wizard for details.

2.1.2 Shutdown
You can power off the device by using remote controller or mouse.

By remote controller:
① Press Power button. This will take you to a shutdown window. The unit will power off
after a while by clicking “OK” button.
② Disconnect the power.

By mouse:
① Click StartShutdown to pop up the Shutdown window. Select “Shutdown” in the
window. The unit will power off after a while by clicking “OK” button.
② Disconnect the power.

2.2 Remote Controller

① It uses two AAA size batteries.
② Open the battery cover of the remote controller.
③ Place batteries. Please take care the polarity (+ and -).
④ Replace the battery cover.

Key points to check in case the remote doesn’t work.

1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.

If it still doesn’t work, please change a new remote controller to try, or contact your dealers.
You can just turn the IR sensor of the remote controller towards the IR receiver of the NVR to
control it when you are controlling multiple devices by remote controller.
There are two kinds of remote controller. The interface of remote controller is shown as below.

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Basic Operation Guide NVR User Manual

Button Function

Power Button Switch off—to stop the device

Record Button To start recording
-/-- /0-9 Input number or choose camera
Fn1 Button Unavailable temporarily
Multi Button To choose multi screen display mode
Next Button To switch the live image
SEQ To go to sequence view mode
Audio To enable audio output in live mode
Switch No function temporarily
Direction button To move cursor in setup or pan/title PTZ
Enter Button To confirm the choice or setup
Menu Button To go to menu
Exit Button To exit the current interface
Focus/IRIS/Zoom/PTZ To control PTZ camera
Preset Button To enter into preset setting in PTZ mode
Cruise Button To go to cruise setting in PTZ mode
Track Button No track function temporarily
Wiper Button No function temporarily
Light Button No function temporarily
Clear Button No function temporarily
Fn2 Button No function temporarily
Info Button Get information about the device
To control playback. Play(Pause)/Stop/Previous
Frame/Next Frame/Speed Down/Speed Up
Snap Button To take snapshots manually
Search Button To go to search mode
Cut Button No function temporarily
Backup Button To go to backup mode
Zoom Button To zoom in the images
PIP Button No function temporarily

Note:
You shall press P.T.Z button to enter PTZ setting mode, choose a channel and press P.T.Z button again to
hide the P.T.Z control panel. Then you can press preset, cruise, track, wiper or light button to enable the
relevant function.

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Basic Operation Guide NVR User Manual

Button Function
REC Record manually
Search To enter search mode
MEUN To enter menu
Exit To exit the current interface
ENTER To confirm the choice or setup
Direction button To move cursor in setup
ZOOM To zoom in
PIP No function temporarily
To control playback. Play(Pause)/Next Frame/Speed
Up/Stop/Previous Frame/Speed Down
Multi To choose multi screen display mode
Next To switch the live image
SEQ To go to sequence view mode
INFO Get information about the device

2.3 Mouse Control

 Mouse control in Live Display & Playback interface
In the live display & playback interface, double click on any camera window to show the
window in single screen mode; double click the window again to restore it to the previous size.
In the live display & playback interface, if the interfaces display in full screen, move the mouse
to the bottom of the interface to pop up a tool bar. The tool bar will disappear automatically
after you move the mouse away from it for some time; move the mouse to the right side of the
interface to pop up a panel and the panel will disappear automatically after you move the
mouse away from it.

 Mouse control in text-input

Move the mouse to the text-input box and then click the box. The input keyboard will pop up
automatically.

Note: Mouse is the default tool for all operations unless an exception as indicated.

2.4 Text-input Instruction

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Basic Operation Guide NVR User Manual

The system includes two input boxes. Refer to the above pictures. The left box is the number
input box and the right box is the input box which provides inputs of numbers, letters and
punctuation characters. The introductions of keys on the input boxes are shown below.

Button Meaning Button Meaning

Backspace key Switch key of punctuation character
Delete Key Enter key
Switch key between upper
Space key
and lower letter
Switch key of language

2.5 Common Button Operation

Button Meaning
Click it to show the menu list.
Click it to change the sequence of the list.
Click it to change the camera displaying mode.
Click it to close the current interface.
Click it to go to the earliest date of camera recording.
Click it to go to the latest date of camera recording.

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Wizard & Main Interface NVR User Manual

3 Wizard & Main Interface

3.1 Startup Wizard
The disk icons will be shown on the top of the startup interface. You can view the number and
status of each disk quickly and conveniently through these icons ( : no disk; : unavailable
disk; : RW available disk).
You can quickly configure the NVR by wizard setup to make the NVR work normally. You
must configure the wizard if you start the NVR for the first time (or click “Skip” to cancel the
wizard next time).

Click “Wizard Setup” to start wizard. The setting steps are as follows.
① System Login. Set your own password or use the default when you use the wizard for the
first time (the default username of the system is admin and the default password of admin is
123456); select the login username and enter the corresponding password next time.

Click “Edit Security Question” to set questions and answers for password security of admin. If
you forget the password, please refer to Q4 in Appendix A FAQ for details.
Click “Next” to continue or click “Cancel” to exit the wizard.

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② Date and Time Configuration. The date and time of the system need to be set up if you
use the wizard for the first time. Refer to the following figure. Set the time zone, system time,
date format and time format. The DST will be enabled by default if the time zone selected
includes DST. Click “Next” to continue.

③ Network Settings. Check “Obtain an IP address automatically” and “Obtain DNS

automatically” to get the IP address and DNS automatically (the DHCP function of the router
in the same LAN should also be enabled), or manually input them. Input the HTTP port, RTSP
port and Server port (please see 11.1.2 Port Configuration for details). Click “Next” to
continue.

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Note:
 If you use the NVR with the PoE network ports, the online state of the internal ethernet
port will be shown on the interface. Refer to the picture below. Please refer to 11.1.1 TCP/IP
Configuration for detail introduction of the internal ethernet port.

 If the NVR has two network ports or above, you can select the network work pattern as
required. Network Fault Tolerance and Multiple Address Setting are available. Refer to the
pictures below. Please refer to 11.1.1 TCP/IP Configuration for more detailed information.

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④ QRCode. Enable the NAT function in the interface or set it in the network configuration
after exiting the wizard (please refer to 11.1.7 NAT Configuration for details). You can scan the
QRCode through mobile client which is installed in the mobile phone or PAD to log in the
mobile client instantly. Please refer to 12.1 Mobile Client Surveillance for details.

⑤ Add Camera. Click “Refresh” to refresh the list of online IP cameras which are in the
same local network with NVR and then click to add the searched camera. Click “Add
All” to add all the cameras in the list. Click to delete the added camera. Click “Delete
All” to delete all the added cameras.

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Click to edit the searched IP camera as shown on the below left. Input the new IP address,
subnet mask, gateway, username and the password of the camera. You can check “Sync to IPC”
to modify the IP address of the IPC via different network segments for being in the same
network segment with the NVR. Click “OK” to save the settings.

Click to edit the added camera as shown on the above right. Input the new camera name,
IP address, port, username and the password of the camera. You can click “Test” to test the
effectiveness of the input information. Click “OK” to save the settings. You can change the IP
camera name only when the added camera is online. Click “Next” to continue.

⑥ Disk Settings. You can view the disk number, disk capacity of the NVR and serial number,
R&W status of the disk. Click “Formatting” to format the disk. Click “Next” to continue.

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⑦ Record Settings. Two record modes are available: auto and manual.
Auto: Select one auto mode in the interface as shown below and then click “OK” button to save
the settings. See 7.1.1 Mode Configuration for details.

Manual: Set the “Sensor Record”, “Motion Record” and “Schedule Record” of each camera.
Click “OK” to save the settings. See 7.1.1 Mode Configuration for details.

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3.2 Main Interface

3.2.1 Main Interface Introduction

The buttons in area ① are introduced in the table below.

Button Meaning

Start button. Click it to pop up area ③.

Full screen button. Click it to show full screen; click it again to exit the full
screen.

Screen mode button.

Dwell button (see 5.2.2 Quick Sequence View and 5.2.4 Scheme View In
Sequence for details).

Click it to enable OSD; click to disable OSD.

Click to set the default playback time before starting instant playback (8.1
Instant Playback) or going to the playback interface for playback operations
(8.2 Playback Interface Introduction); click to go to the playback
interface. For instance, if you choose “5 minutes ago” as the default playback
time, you can playback the record from the past five minutes.

Manual record button. Click it to enable/disable record.

Manual alarm button. Click it to trigger or clear the alarm-out manually in the
popup window.

Record status button. Click it to view the record status.

Alarm status button. Click it to view the alarm status.

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Button Meaning

Disk status button. Click it to view the disk status and RAID status.

Network status button. Click it to view the network status.

Information button. Click it to view system information.

Introduction of area ②:
Click “Camera” to view all the added cameras in the camera list. Select one camera window on
the left side of the interface and then double click one camera in the list to preview the camera
image in the selected window.
Click “Single Channel Sequences” to view all the added groups in the group list; click one
group in the list to view all the added cameras in the group (refer to 4.2 Add/Edit Camera
Group for detail configuration of the camera group). Select one camera window on the left side
of the interface and then double click one group in the group list to preview the cameras’
images one by one in the selected window.
Click “Customize Display Modes” to view all the display modes in the display mode list (refer
to 5.2.1 Preview By Display Mode for detail configuration of the display mode). Double click
one display mode in the list to switch to the display mode for previewing.

Introduction of area ③:

Icon / Button Meaning

It shows the current login user.

Click it to go to record search and backup interface, see 8.3 Record

Search, Playback & Backup for details.

Click it to go to playback interface (click on the tool bar at the

bottom of the live preview interface to set the default playback time),
see 8.2 Playback Interface Introduction for details.

Click it to pop up the setup panel, see 3.2.2 Setup Panel for details.

Click it to log out the system.

Click it and then select “Logout”, “Reboot” or “Shutdown” in the

popup window.

3.2.2 Setup Panel

Click StartSettings to pop up the setup panel as shown below.

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The setup panel includes seven modules. Each module provides some function entries with
links for convenient operation.
Here we take Camera module as an example. The Camera module provides convenient links
such as “Add Camera”, “Edit Camera”, “Image Settings”, “Motion”, “Intelligent Detection”
and “PTZ”. Click Camera to go to the camera management interface as shown below.

There are some function items on the left side of the camera management interface. Click each
item to go to corresponding interface or window. For instance, click “Add Camera” to pop up
the window as shown below.

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Click the main menus on the top of the camera management interface to go to corresponding
interfaces. Refer to the picture below. For instance, you can go to system setup interface by
clicking “System” tag.

3.2.3 Main Functions

 Camera
The module covers the functions such as Camera Management (see Chapter 4 Camera
Management for details), Image Settings (see 5.3 Preview Image Configuration for details),
Motion (see 9.2.1 Motion Configuration for details), and PTZ (see Chapter 6 PTZ for details)
and so on.

 Record
The module covers the functions such as Encode Parameters and Record Schedule and so on.
Please see Chapter 7 Record & Disk Management for details.

 Disk
The module covers the functions such as Disk Management, Storage Mode and Disk
Information and so on. Please see Chapter 7 Record & Disk Management for details.

 Alarm
The module covers the functions such as Sensor and Motion Alarm Handling and Alarm Out
Settings. Please see Chapter 9 Alarm Management for details.

 Network
The module covers the functions such as TCP/IP, DDNS, Port, E-mail and Network Status
and so on. Please see 11.1 Network Configuration for details.

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 Account and Authority

The module covers the functions such as Account Management (see 10.1 Account
Management for details) and Permission Management (see 10.3 Permission Management for
details) and so on.

 System
The module covers the functions such as Basic Configuration (see 11.2 Basic Configuration
for details), Device Information (see 11.8 View System Information for details), Log
Information (see 11.7 View Log for details) and Configuration File Import&Export (see 11.5
Backup and Restore for details) and so on.

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4 Camera Management
4.1 Add/Edit Camera
4.1.1 Add Camera
The network of the NVR should be set before adding IP camera (see 11.1.1 TCP/IP
Configuration for details).
Refer to the pictures below. Click Add Camera in the setup panel or in the top right
corner of the preview window to pop up the “Add Camera” window as shown below. You can
quickly add or add the IP camera manually.

 Quickly Add
Check the cameras and then click “Add” to add cameras. Click to edit the camera’s IP
address, username and password and so on. Click “Default Password” to set the default
username and password of each camera.

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 Add Manually
Input the IP address or domain name (click in the IP address column to pop up the domain
name input window, input the domain name of the IPC in the window and then click “OK”
button), port, username and password of the camera and then select the protocol. Click “Test”
to test the effectiveness of the input information and then click “Add” button (you can input
one camera’s information or above such as IP address, username and password before clicking
“Add” button). Click to delete the camera. Click “Default Password” to set the default
username and password of each camera.

Note: Some models may support this function.

Click StartSettingsSystemBasicGeneral Settings to check “Enable Add IPC by
Zero Operation”. If the NVR has unoccupied channels, it can add IPC without any operation
by restarting.

 Add Recorder

 Quickly Add：Select the searched NVR/DVR and the click “Add” to add NVR in the
same local network.
 Manually Add：Click “Manual Add” and then input the IP address or domain name,
port, username and password of the NVR/DVR. Check the added remote channel
number and click “Test” to test the effectiveness of the input information. Then click
“OK” button to return to the previous interface.

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Note: Only the local NVR has unoccupied channels, may the IPC of other NVR/DVR in the
same local network be added. And the added IPC supports previewing and recording.

4.1.2 Edit Camera

Click “Edit Camera” in the setup panel to go to the interface as shown below. Click to
view the live image of the camera in the popup window. Click to edit the camera (see
Add camera in 3.1 Startup Wizard for details). Click to delete the camera. Click in
the “Operation” header line and then click “Modify IPC Password” to pop up a window(check
the IPCs in the window, set the new password and then click “OK” button; only the online
IPCs’ passwords can be modified and a batch of IPCs’ passwords can be modified at the same
time). Click to upgrade an online IPC ( or click in the “Upgrade” header line and
then click “IPC Batch Upgrade” to upgrade a batch of IPCs), select the device which stores the
upgrade file in the “Device Name” item of the popup window and the upgrade file in the
list(you should select the upgrade IPC model in the window if a batch of IPCs’ passwords need
to be modified) and then click “Upgrade” button to start upgrading(the IPC will restart
automatically after the upgrade is completed successfully).

Note:
If you use the NVR with the PoE network ports, the IP cameras (with PoE function) which

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directly connect to the PoE port of the NVR will be displayed automatically in the camera list.
Refer to the picture below. The IP camera which occupies the PoE resource has a prefix shown
before its camera name. The prefix consists of PoE plus PoE port number. The IP camera which
connects to the PoE port cannot be deleted from the camera list manually.

 The IP camera which directly connects to the PoE port of the NVR through private
protocol will be shown automatically in the camera list.
 One of the two conditions must be met if the IP camera which directly connects to the PoE
port of the NVR through ONVIF protocol should be shown automatically in the camera list.
 The IP camera which directly connects to the PoE port is in the same network segment
with the internal ethernet port.
 The DHCP (obtain an IP address automatically) of the IP camera which directly
connects to the PoE port is enabled.

If the IP camera which connects to the PoE port cannot be displayed automatically in the
camera list, please refer to Q6 in Appendix A FAQ for details.

4.2 Add/Edit Camera Group

4.2.1 Add Camera Group
Click “Edit Camera Group” in the above interface to go to the interface as shown below.

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Click to pop up the window as shown below. Set the group name and dwell time (the
dwell time of the camera group sequence view) in the window. Check the cameras and then
click “Add” to add group. Click to view the cameras in the group after adding group.

4.2.2 Edit Camera Group

Click to modify the group information such as group name and dwell time. Click
to delete the group.

4.2.3 IP Planning
Some models may not support this function.
Click “IP Planning” to go to the interface as shown below. This function supports searching
other NVRs/DVRs that is in the same local network as the local NVR. The user may add the
IPC of other NVRs/DVRs into the unoccupied channels of the local NVR.

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Click to edit the IP address, user name or password and other information of the
NVRs.

Click behind “add” button to add the IPC selected and the user may edit the IP

address, user name or password by clicking behind “edit” button.

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5 Live Preview Introduction

5.1 Preview Interface Introduction
You should add camera first after logging on to the system (see 4.1.1 Add Camera for details).
Refer to the interface as shown below, drag one camera in the preview window to another
window for camera window exchanging.
The record symbols with different colors in the live preview window refer to different record
types when recording: green stands for manual record, red stands for sensor based record,
yellow stands for motion based record, blue stands for schedule record and cyan stands for
intelligence record.

Click the preview window to show the tool bar as shown in area ①; right click the preview
window to show the menu list. The tool bar and menu list are introduced in the table below.

Button Menu List Meaning

-- Move tool. Click it to move the tool bar anywhere.
Manually Record On Click it to start recording.

Click to playback the record; click “Instant Playback” to select

Instant Playback or self-define the instant playback time. See 8.1 Instant Playback for
details.
Click it to enable audio. You can listen to the camera audio by
Enable Audio
enabling audio.
Click it to pop up the snap window. Click “Save” in the window to
Snap
save the image. Click “Export” to export the image.
PTZ Control Click it to go to PTZ control interface. See Chapter 6 PTZ for details.

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Button Menu List Meaning

Zoom In Click it to go to single channel amplification interface.
Click it to go to image adjustment interface. Refer to 5.3.4 Image
--
Adjustment for details.
-- Camera Info Click it to view the camera information.

The single channel amplification interface is as shown below. Press and drag the blue box to
select the zoom in area. Click / to zoom the image. Click the camera selection box
to select other cameras for amplification. Click “Back” to return to the live preview interface.

5.2 Preview Mode

5.2.1 Preview By Display Mode
Set different screen modes and cameras’ display sequences as required and then save the
display modes classified by surveillance areas, priorities and so on. Refer to the picture below.
Double click one display mode in the display mode list to view the live images in this mode.

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 Add Display Mode

Method One:
① Click “Customize Display Modes” in the above interface and then set the screen mode.
② Add the cameras and adjust the cameras’ display sequence as required.
③ Click “Save” button under the display mode list and then enter the display mode name in
the popup window, click “OK” button to save the current display mode.

Method Two:
① Click StartSettingsSystemBasicOutput Settings to go to the interface and then
set the screen mode.
② Double click the camera or camera group in the list to add them to the selected window.
③ Click to save the current display mode (refer to 5.2.4 Scheme View In Sequence for
detail configurations). The display mode will be saved and displayed in the display mode list in
the live preview interface.

 Edit Display Mode

Click “Customize Display Modes” tab in the live preview interface and then select one display
mode in the list. Click “Rename” to edit the display mode name; click “Delete” to delete the
display mode.

5.2.2 Quick Sequence View

You can start quick sequence view if the scheme has not been created. If the scheme has been
created, please refer to 5.2.4 Scheme View in Sequence for details.

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Go to the live preview interface and then click to pop up a little window. Set the dwell
time in the window and then click to view the live group by group according to the
camera number of the current screen mode. Double click the sequence view interface to pause
the view; double click again to restore the view. Click to stop the view.

5.2.3 Camera Group View In Sequence

You can start camera group view in sequence if camera group has been created (see 4.2.1 Add
Camera Group for details).
① Go to the live preview interface and then select a camera window.

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② Double click one camera group on the right side of the interface. The cameras in the group
will start camera group view one by one in the selected camera window.
You can also drag the group directly to any preview window. Right click on the group view
window and then click “Close Dwell” button to stop the view.

5.2.4 Scheme View In Sequence

Click StartSettingsSystemBasicOutput Settings to go to the interface as shown below.
Area ① displays all the dwell schemes; area ② shows the detailed information of the scheme;
area ③ displays all the cameras and groups; area ④ is the tool bar ( : clear button; :
favourite button, click it to pop up a window, enter the display mode name in the window and
then click “OK” to save the current display mode; other buttons are screen mode buttons).

 Add Scheme
Click in area ① to create a new scheme. Click on the top right corner of the
scheme to delete it.

 Configure Scheme
a) Select a scheme in area ① and then click the screen mode button on the tool bar to set the
screen mode of the scheme.
b) Select a camera window in area ② and then double click the camera or group in area ③.
The camera or group will be added into the selected window. One camera in the same scheme
cannot repeat. You can click the right-click menu “Clear” in area ② to remove a single camera
or click to remove all the cameras.
c) Click “Apply” to save the settings.

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 Start Sequence View

Go to live preview interface and then click to pop up a window. Set the dwell time in the
window and then click to start scheme view in sequence. Double click the sequence view
interface to pause the view; double click again to restore the view. Click to stop the view.

Note:
You can set the adjuvant output preview if the NVR has dual outputs. Refer to the interface as
shown below.
Check “Dwell” and then set scheme view in sequence of the adjuvant output. The setting steps
are similar to that of the main output.

Set quick sequence view if “Dwell” is not checked. The setting steps are as follows:
① Set screen mode by clicking the relevant buttons on the tool bar.
② Select one window and then double click one camera or group in the list.
③ Click “Apply” button to save the settings after adding cameras or groups to the windows.

5.3 Preview Image Configuration

5.3.1 OSD Settings
Click StartSettingsCameraImageOSD Settings to go to the interface as shown below.
Select the camera, input the camera name (or double click the camera name in the camera list
to change the camera name), enable or disable the name and time OSDs (if enabled, drag the
red name and time OSDs directly in the image view area to change the OSDs’ display position)
and select the date and time formats. Click “Apply” to save the settings.

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5.3.2 Image Settings

Click StartSettingsCameraImageImage Settings to go to the following interface.
Select the camera and then set the brightness, contrast, saturation and hue of the camera. Click
“Advanced” button or in the camera list on the right side of the interface to pop up
“Image Adjust” interface and then set the relevant setting items. Please refer to 5.3.4 Image
Adjustment for detailed introductions of these items.
You can click “Default” button to restore the image settings to the default factory settings.

5.3.3 Mask Settings

Some areas of the image can be masked for privacy. Up to four mask areas can be set for each
camera. Click StartSettingsCameraImageMask Settings to go to the interface as
shown below. Select the camera and enable the mask. Click “Draw” button and then drag the
mouse on the image area to set the mask area; click “Delete” button to delete the mask areas;

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click “Apply” to save the settings.

5.3.4 Image Adjustment

Go to live preview interface and then click button on the tool bar under the camera
window to go to the image adjustment interface.

 Image Adjustment
Select the camera and then click “Image Adjustment” to go to image adjustment tab. Refer to
the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue

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value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value. Click
“Default” button to set these parameters to default values.
The introductions of these parameters are as follows:

Parameter Meaning
Brightness It is the brightness level of the camera’s image.
Contrast It is the color difference between the brightest and darkest parts.
Saturation It is the degree of color purity. The color is purer, the image is brighter.
Hue It relates to the total color degree of the image.
It relates to the resolution level of the image plane and the sharpness level of the
Sharpen
image edge.
The wide dynamic range (WDR) function helps the camera provide clear images
even under back light circumstances. When there are both very bright and very
Wide Dynamic
dark areas simultaneously in the field of view, WDR balances the brightness level
of the whole image and provide clear images with details.
Adopt the noise reduction technology to decrease the noise and make the image
Denoise more thorough. Increasing the value will make the noise reduction effect better but
it will reduce the image resolution.
White balance is the white rendition function of the camera to adjust the color
White Balance
temperature according to the environment automatically.
Image Mirror Reverse the current video image right and left.
Image Flip Turn the current video image upside down.

 Lens Control
Select the camera and then click “Lens Control” to go to lens control tab. Click or
to adjust the zoom and focus parameters of the camera’s lens. Click “Save” to save the settings.

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The introductions of these parameters and buttons are as follows:

Button/Parameter Meaning

Click / to zoom in/out the image.

If manual mode is selected, focus button & “One Key Focus” & “Day/night
Focus Mode mode switch autofocus” will be available; if auto mode is selected, the time
interval setup will be available.

Click / to increase/decrease the focal length.

Click it to focus instantly.

Day/night mode If checked, the lens will focus automatically when the camera is switching
switch autofocus day/night mode.
It is the time interval when camera lens is auto-focusing. The interval can
Time Interval
be set in the drop-down list.

Note: This function is only available for the models with auto varifocal lens, or the settings here
are ineffective.

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6 PTZ
6.1 PTZ Control Interface Introduction
You can control the IP dome or PTZ which connects to the IP camera for PTZ control.
Click on the tool bar at the bottom of the live preview window to go to the PTZ control
interface as shown below. You can select another IP dome or PTZ which connects to the IP
camera on the top right of the interface for PTZ control.

Introductions of the buttons on the bottom right of the interface:

Button Meaning

Click / / / / / / /
to rotate the dome. Click to stop rotating the dome.

Click / to zoom in / out the camera image.

Click / to increase / decrease the focal length.

Click / to increase / decrease the iris of the dome.

Drag the slider to adjust the rotating speed of the dome.

/ Click / to start / stop recording.

/ Click / to hide / show the analog joystick.

Click it to return to the live preview interface.

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 Analog Joystick Control

The analog joystick on the left side of the interface provides quick PTZ control. The dome or
PTZ will rotate when you drag the analog joystick. The farther you drag the analog joystick
from the middle of the image, the faster the dome or PTZ rotates. The dome or PTZ will stop
rotating when you stop dragging the analog joystick.

 3D Control
Click the camera image on any area and then the image will be centered on the clicked point.
Refer to the picture as shown below. Drag the mouse from A to B to get a green rectangle and
the rectangle area will be zoomed in.

Refer to the picture as shown below. Drag the mouse from C to D to get a green rectangle and
the rectangle area will be zoomed out.

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 Advanced 3D Control
Double click the left button of the mouse on any area of the camera image and then the image
size will be doubled and centered on the clicked point.
Press and hold the left button of the mouse on any area of the camera image to zoom in the
image; press and hold the right button to zoom out the image.
Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse
forward to zoom in the image, slide the scroll wheel of the mouse backward to zoom out the
image.

 Preset Setting
Click “Preset” to go to preset operation tab and then click “Add” button to pop up a window as
shown below. Select the preset and then input the preset name in the window; finally click
“OK” button to save the settings. You can add 255 presets for each dome at most.

Adjust the dome’s direction and then click “Save Position” to save the current preset position
(you can also click another preset in the preset list and then save the preset position after

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adjusting the dome’s direction); click in the preset list to call the preset; click “Delete”
button to delete the selected preset.
You can also go to preset setting interface for preset setting, see 6.2 Preset Setting for details.

 Cruise Setting
Click “Cruise” to go to cruise operation tab and then click “Add” button to pop up a window as
shown below left. You can add 8 cruises for each dome at most.

① Input the cruise name in the “Add Cruise” window and then click “Add preset” to pop up
the “Add Preset” window (Before adding preset to the cruise, please add preset of the dome
first).
② In the “Add Preset” window, select the preset name, preset time and preset speed and then
click “OK” button.
③ In the “Add Cruise” window, you can click to reselect the preset, then change the
preset time and speed. Click to delete the preset. Click “Add” button to save the cruise.

Click to start the cruise and click to stop the cruise in the cruise list of the cruise
operation tab; click “Delete” button to delete the selected cruise.
You can also go to cruise setting interface for cruise setting, see 6.3 Cruise Setting for details.

6.2 Preset Setting

Click StartSettingsCameraPTZPreset to go to the interface as shown below.

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 Add preset
Select camera and then click “Add” button to add preset; or click in the camera list on
the right side of the interface to display the preset information of the dome and then click
to add preset. The operations of the “Add Preset” window are similar to that of the
PTZ control interface; please see 6.1 PTZ Control Interface Introduction for details.

 Edit preset
Select camera and preset. You can input the new name of the preset and then click to
save the new preset name. Adjust the rotating speed, position, zoom, focus and iris of the preset
and then click “Save Position” to save the preset.

 Delete Preset
Select camera and preset and then click “Delete” to delete the preset.

6.3 Cruise Setting

Click StartSettingsCameraPTZCruise to go to the interface as shown below.

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 Add Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click to add cruise. The operations of the “Add Cruise”
window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface
Introduction for details.

 Edit Cruise
Select the camera and cruise in the “Cruise” interface. Input the new cruise name and then click
to save the cruise name. Click “Add Preset” to add preset to the cruise. Click to edit
the preset. Click to delete the preset from the cruise. Click one preset in the preset list
and then click to move down the preset and click to move up the preset. Click
to start the cruise and click to stop it.

 Delete Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click on the top right corner of the cruise to delete the cruise.

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7 Record & Disk Management

7.1 Record Configuration
7.1.1 Mode Configuration
Please format the HDDs before recording (refer to 7.5 Disk Management for details). Click
StartSettingsRecordMode Settings to go to the mode settings interface. You can set the
record time under the “Manual Record Settings” and then click “Apply” button to save the
settings. There are two record modes: auto mode and manual mode.

 Auto Mode
Motion Record: Motion alarm record will be enabled when motion alarm happens.
Sensor Record: Sensor alarm record will be enabled when sensor alarm happens.
Motion Record+Sensor Record: Motion/sensor alarm record will be enabled when
motion/sensor alarm happens.
Always(24ⅹ7) Record+Motion Record: Normal record is enabled all the time; motion alarm
record will be started when motion alarm happens.
Always(24ⅹ7) Record+Sensor Record: Normal record is enabled all the time; sensor alarm
record will be started when sensor alarm happens.
Always(24ⅹ7) Record+Motion Record+Sensor Record: Normal record is enabled all the time;
motion/sensor alarm record will be enabled when motion/sensor alarm happens.

You can add more auto modes on intelligence record. Click “Advanced” button to pop up a
window as shown below. Check the modes in the window and then click “Add” button to show
the modes in the record mode list (in the window, the checked modes can be showed in the
record mode list while the unchecked modes cannot; you can add 3 modes at most).

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Select one auto mode to pop up the corresponding window. Set the encode, resolution, FPS,
bitrate type, quality, max bitrate and audio of each camera and then click “OK” to save the
settings. Please adjust the parameters according to the actual condition.

Video Encode: the available options will be H.265 and H.264 if the connected IP camera
supports H.265, or the option will be H.264 only.
Resolution: the higher the resolution is, the clearer the image is.
FPS: the higher the frame rate is, the more fluency the video is. However, more storage room
will be taken up.
Bitrate Type: CBR and VBR are optional. CBR means that no matter how changeable the video
resources are, the compression bitrate keeps constant. This will not only facilitate the image
quality better in a constant bitrate but also help to calculate the capacity of the recording. VBR
means that the compression bitrate can be adjustable according to the change of the video
resources. This will help to optimize the network bandwidth.
Quality: When VBR is selected, you need to choose image quality. The higher the image
quality you choose, the more bitrate will be required.
Max Bitrate: 32Kbps ~10240Kbps are optional.

 Manual Mode
If the manual mode is selected, you need to set the encode parameters and record schedules of
each camera. See 7.2 Encode Parameters Setting and 7.3 Schedule Setting for details.

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7.1.2 Advanced Configuration

Click StartSettingsRecordAdvanced to go to the following interface. Enable or disable
cycle record (cycle record: the earliest record data will be replaced by the latest when the disks
are full). Set the pre-alarm record time, post-alarm record time and expiration time of each
camera and then click “Apply” to save the settings.

Pre-alarm Record Time: set the time to record before the actual recording begins.
Post-alarm Record Time: set the time to record after the actual recording is finished.
Expiration Time: set the expiration time for recorded video. If the set date is overdue, the
recorded data will be deleted automatically.

7.2 Encode Parameters Setting

Click StartSettingsRecordEncode Parameters to go to the interface as shown below. Set
the encode, resolution, FPS, bitrate type, quality, max bitrate and audio of main stream for each
camera in “Event Recording Settings” and “Schedule Recording Settings” interfaces. Click
“Apply” to save the settings. You can set the record stream of each camera one by one or batch
set them for all cameras.

Click StartSettingsRecordStream Settings to go to “Sub-stream” interface. Set the

encode, resolution, FPS, bitrate type, quality and max bitrate of sub-stream for each camera in
the interface and then click “Apply” to save the settings.

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7.3 Schedule Setting

7.3.1 Add Schedule
Click StartSettingsRecordRecord ScheduleEdit Schedules to go to the interface as
shown below. “24ⅹ7”, “24ⅹ5” and “24ⅹ2” are the default schedules; you cannot edit or
delete “24ⅹ7” while “24ⅹ5” and “24ⅹ2” can be edited and deleted. Click the schedule name
to display the detailed schedule information on the left side of the interface. The seven rows
stand for the seven days in a week and each row stands for 24 hours in a day. Blue stands for
the selected time and gray stands for unselected time.

Click to add a new schedule. Refer to the picture below.

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Set the schedule name and schedule time and then click “Add” to save the schedule. You can
set day schedule or week schedule. : add button; : delete button.

 Set Day Schedule

Click and then drag the cursor on the time scale to set record time; click and then
drag the cursor on the time scale to delete the selected area.
You can manually set the record start time and end time. Click or and then click
“Manual” on each day to pop up a window as shown below. Set the start and end time in the
window and then click “OK” to save the settings.

Click “All” to set all day recording; click “Reverse” to swap the selected and unselected time

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in a day; click “Clear All” to clear all the selected area in a day.
Click “Copy To” to copy the schedule of the day to other days. Refer to the picture below.
Check the days in the window and then click “OK” to save the settings.

 Set Week Schedule

Click or and then click “Manual” beside to set the week schedule. Refer to
the picture below. Set the start and end time, check the days in the window and then click “OK”
to save the settings.

Click “All” to set all week recording; click “Reverse” to swap the selected and unselected time
in a week; click “Clear All” to clear all the selected area in a week.

7.3.2 Record Schedule Configuration

Click StartSettingsRecordRecord ScheduleSchedule Configuration to go to the
interface as shown below. Set the schedule of sensor record, motion record, timed record and
intelligence record. Click “None” in the drop-down menu to clear the schedule. Click “Apply”
to save the settings.

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Go to “Edit Schedules” interface and then click to edit the schedule. The settings of “Edit
Schedule” are similar to that of the “Add Schedule”. Click to delete the schedule.

7.4 Record Mode

7.4.1 Manual Recording
Method One: Click on the tool bar at the bottom of the live preview interface to enable
recording of the camera.
Method Two: Go to live preview interface and then click the right-click menu “Manually
Record On” in the camera window or click on the tool bar under the camera window to
start recording.

Note: Click StartSettingsRecordMode Settings and then set the manual record time in the
interface. Click “Apply” to save the settings.

7.4.2 Timing Recording

Timing Recording: the system will record automatically according to the schedule.
Set the timing record schedule of each camera. See 7.3 Schedule Setting for details.

7.4.3 Motion Based Recording

Motion Based Recording: the system will start motion based recording when the motion
object appears in the setup schedule. The setup steps are as follows:
① Set the motion based recording schedule of each camera. See 7.3 Schedule Setting for
details.
② Enable the motion and set the motion area of each camera. See 9.2.1 Motion
Configuration for details.
The camera will start motion based recording once you finish the above settings.

7.4.4 Sensor Based Recording

① Set the sensor based recording schedule of each camera. See 7.3 Schedule Setting for
details.
② Set the NO/NC type of the sensor, enable the sensor alarm and then check and configure
the “Record”. See 9.1 Sensor Alarm for details.

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7.4.5 Intelligence Recording

① Set the intelligence recording schedule of each IP camera. See 7.3 Schedule Setting for
details.
② Enable the intelligence detection (object detection, exception, line crossing or intrusion
detection) and draw alert surface or warning area of each IP camera. See 9.3 Intelligence
Alarm for details.
The camera will start intelligence recording once you finish the above settings. This function
is only available for some IPCs.

7.5 Disk Management

Click StartSettingsDiskDisk Management to go to disk management interface. You can
view the NVR’s disk number and disk status and so on in the interface. Click “Formatting”
button to format the HDD.

Note: 1. The new HDD should be formatted for normal use.

2. For normal use of the HDD which has been used in other NVR, if the NVR is of the same
model with the new NVR, please import the configuration file of the NVR to the new NVR or
format the HDD; if the models of the two NVRs are different, please format the HDD.

7.5.1 Storage Mode Configuration

Click StartSettingsDiskStorage Mode to go to the interface as shown below.

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There are all four disk groups. By using disk group, you can correspond the camera to disk (the
record data of the camera in the group will be stored into the disks in the same group). The
NVR with e-SATA interface supports e-SATA recording.

The added disks and cameras will be added into group one automatically. The disks and
cameras in the groups can be deleted except group one (select a disk group and then click
on the top right corner of the added disk or camera to delete it from the group). The deleted
disks and cameras will be moved into group one automatically.

Each group can add the disks and cameras from other groups. Each disk and camera can only
be added into one group. Select a disk group and then click in the disk or camera
row to pop up a window. Check the disks or cameras in the window and then click “Add”.

7.5.2 View Disk and S.M.A.R.T. Information

Click StartSettingsDiskView Disk Information to view the HDD information; click
“S.M.A.R.T. Information” to view the working status of the HDD. Refer to the picture below.

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8 Playback & Backup

8.1 Instant Playback
Click on the tool bar at the bottom of the preview camera window to play back the record
(click on the tool bar at the bottom of the live preview interface to set the default playback
time). Refer to the picture below. Drag the playback progress bar to change the playback time.
You can also click the right-click menu “Instant Playback” in the camera window and then set
the instant playback time to play back the record.

8.2 Playback Interface Introduction

Click on the tool bar at the bottom of the live preview interface or click StartPlayback
to go to the playback interface as shown below (click on the tool bar at the bottom of the
live preview interface to set the default playback time).

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The added cameras will playback their records in the playback interface automatically. You can
also add the playback camera manually. Click in the playback window to pop up the
“Add Camera” window. Check the cameras in the window and then click “Add” to add
playback camera. The system supports a maximum of 16 synchronous playback cameras.

The buttons on the tool bar (area ①) at the bottom of the playback interface are introduced in
the table below.

Button Meaning
Start button. Click it to pop up area ②.
Full screen button. Click it to show full screen; click it again to exit the full
screen.
Screen mode button.

OSD ON button. Click it to enable OSD; click to disable OSD.

Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in
single screen mode.
Next frame button. It works only when the forward playing is paused in single
screen mode.

Click to step backward 30s and click to step forward 30s.

Event list/tag button. Click it to view the event record of
manual/schedule/sensor/ motion and the tag information.
Backup button. Drag the mouse on the time scale to select the time periods and
cameras, and then click the button to back up the record.
Backup status button. Click it to view the backup status.
Back button. Click it to return.

Introduction of area ②:

Button Meaning
Click it to go to record search and backup interface; see 8.3 Record Search,
Playback & Backup for details.
Click it to go to live preview interface; see Chapter 5 Live Preview
Introduction for details.

Click on the playback window to show the tool bar as shown in area ③; right click on the
window to show the menu list. The tool bar and menu list are introduced in the table below.

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Button Menu List Meaning

-- Move tool. Click it to move the tool bar anywhere.
Click it to enable audio. You can listen to the camera audio by
Enable Audio
enabling audio.
Snap Click it to snap.
Click it to go to the zoom in interface. The zoom in interface is
similar to that of the camera window in the live preview interface.
Click to pause the record playing; click to play the
Zoom In
record. When the record is paused in forward playing mode, you
can click to view the previous frame and click to
view the next frame.
Click it to add tag. You can play back the record by searching the
Add Tag added tag. Click it and then input the tag name in the popup
window. Click “Add” to add tag.
Click it to switch the playback camera. Click it and then check the
Switch Camera
camera in the popup window. Click “OK” to change the camera.
Close Camera Click it to close the playback camera.

Introduction of area ④:
Click to set the date; click to set the time and then the playback camera will play the
record from the time you set. You can check the record type as required for record playback;
first you should click on the tool bar at the bottom of the interface to clear all the playback
camera, then check the record type ( : manual record; : sensor based record; : motion
based record; : schedule record; : intelligence record) and finally click in the
playback window to add camera for playback (the record time scale will show the record data
of the checked record type only after the above operations).

Introduction of the record time scale (area ⑤):

A tool bar will appear after moving the mouse to the record time scale. Click / to
zoom the timeline; click to recover the timeline to 24 hours’ ratio. Drag the timeline or
slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or
bottom of the timeline. You can also click to show the hidden time on the top of the
timeline or click to show the hidden time on the bottom of the timeline. Drag the slider at
the bottom of the time scale to show the hidden playback cameras.
The record time scale shows different record types with different colors. The green block
stands for manual record, red block stands for sensor based record, yellow block stands for
motion based record, blue block stands for schedule record and cyan block stands for
intelligence record. Click the record block to set the time and then the playback camera will
play the record from the time you set.
Drag the color block on the time scale to select the backup area and then right click the area or
click to pop up a backup information window. Click “Backup” button in the window to
pop up the backup window. Select the device, backup path a nd backup format and then click
“Backup” button to start the backup.

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8.3 Record Search, Playback & Backup

The record data and the snapped pictures can be backed up through network, USB (U disk or
USB mobile HDD) or e-SATA (only available for some models). The file system of the backup
devices should be FAT32 format.

8.3.1 Search, Playback & Backup by Time-sliced Image

① Click StartSearch and BackupBy Time-sliced Image to go to “By Time-sliced Image”
tab. There are two view modes: by time and by camera. In the time view mode, a maximum of
64 camera thumbnails can be showed. If the camera thumbnail number is more than 64, the
cameras will be listed directly by their camera name, not the thumbnail. A maximum of 196
camera names can be listed. If the camera name number is more than 196, the time view mode
will be disabled and the camera view mode will be available only.

② Select one camera in the interface and then click “Open” button.
③ Click the image box to play the record in the small playback box on the left side of the
interface (the box which has image inside indicates that the record data exist).
④ Refer to the picture below. Drag the color blocks on the time scale to select the record data
and then click “Backup” button to pop up the “Record Backup” window as shown below.
Select the device name, backup format and path and then click “Backup” button to start the
backup.

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Note: If you back up the record in private format, the system will back up a RPAS player to USB
device automatically. The private format record can be played by RPAS player only.

⑤ Click “Playback” button to play the record in the playback interface (refer to 8.2 Playback
Interface Introduction for details). Click “Close” to close the interface.

Time Slice Mode Selecting:

Method One: Click “Year”, “Month” or “Day” button under the record time scale to select the

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time slice mode. In “Day” mode, click / on the left/right side of the time scale to
view the record of the last/next day; click “Minute” in the “Picture” option under the time scale
to select “Minute” mode (in “Minute” mode, click the time scale to change the time of the 60
display windows) and click “Hour” to select “Hour” mode.
Method Two: Click beside “Camera Thumbnail” on the left top corner of the interface to
select the time slice mode.
Method Three: Right-click the mouse on any area of the time-sliced interface to go back to the
upper interface.

8.3.2 Search, Playback & Backup by Time

① Click StartSearch and BackupBy Time to go to “By Time” tab as shown below.
② Click on the bottom of the interface to add playback camera. A maximum of 16
cameras can be added for playback. Click “Modify” on the top right corner of the camera
window to change the camera and click “Clear” to remove the camera.
③ Click the camera window to play the record in the small playback box on the left side of
the interface. You can set the date on the top left of the interface, check the event type as
required and click the time scale or click under the time scale to set the time. The camera
window will play the record according to the time and event type you set.
④ Drag the color blocks on the time scale to select the record data (or click “Set Backup
Time” button on the bottom left corner of the interface to set the backup start time and end time)
and then click “Backup” button for record backup. Click “Playback” button to play the record
in the playback interface.

8.3.3 Search, Playback & Backup by Event

① Click StartSearch and BackupBy Event to go to “By Event” tab as shown below.

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② Check the event type in the interface as required.

③ Click to set the start time and end time on the top left of the interface.
④ Check cameras on the left side of the interface or check “All” to select all the cameras and
then click to search the record. The searched record will be displayed in the list.
⑤ Click in the list to play back the record in the popup window. Click to back up
one record data or check multiple record data in the list and then click “Backup” button for
record batch backup.
⑥ Select one record data in the list and then click “Playback” button to play the record in the
playback interface.

8.3.4 Search & Playback by Tag

Only if you add the tags can you play the record by tag search. Click StartPlayback to go to
the playback interface and then click on the bottom of the camera window to add tag
when you want to mark the playback time point of the selected camera.
Click StartSearch and BackupTag Management to go to “Tag Management” tab.

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Click in the interface to play the record. Click to edit the tag name. Click to
delete the tag.

8.3.5 Image Management

Click StartSearch and BackupImage Management to go to “Image Management” tab. The
system will display all the snapped images automatically in the list.

Click to delete the image. Click to pop up the “Export” window. Select the device
name and save path in the window and then click “Save” button.
Click to pop up the “View Image” window. Click to export the image. Click
to view the previous image; click to view the next image; click to delete the image;
click to play all the images.

8.3.6 View Backup Status

Click StartSearch and BackupBackup Status or click on the tool bar at the bottom of
the playback interface to view the backup status.

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9 Alarm Management
9.1 Sensor Alarm
To complete the entire sensor alarm settings, you should enable the sensor alarm of each
camera and then set up the alarm handling of each camera.
① Click StartSettingsAlarmSensor Alarm to go to the following interface.

② Select the alarm type (NO or NC) according to trigger type of the sensor.
③ Enable the sensor alarm of each camera.
④ Check the “Record”, “Snap”, “Alarm-out” and “Preset” and enable or disable the
“Buzzer”, “Pop-up Video”, “Pop-up Message Box” and “E-mail” as required.
⑤ Click “Apply” to save the settings.

The configuration steps of the above mentioned alarm linkages are as follows.
Record: check it and then the “Trigger Record” window will pop up automatically (you can
also click “Configure” button to pop up the window). Select camera on the left side and then
click to set the camera as the trigger camera. Select trigger camera on the right side and
then click to cancel the trigger camera. Click “OK” button to save the settings. The
trigger cameras will record automatically when the sensor alarm is triggered.
Snap: check it and then the “Trigger Snapshot” window will pop up automatically. Configure
the trigger camera in the window. The trigger cameras will snap automatically when the sensor
alarm is triggered.
Alarm-out: check it and then the “Trigger Alarm-out” window will pop up automatically.
Configure the trigger alarm-out in the window. The system will trigger the alarm-out
automatically when the sensor alarm is triggered. You need to set the delay time and the
schedule of the alarm outputs. See 9.5.1 Alarm-out for details.
Preset: check it and then the “Trigger Preset” window will pop up automatically. Configure the
trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details.
Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the
delay time of the buzzer, please see 9.5.4 Buzzer for details.
Pop-up Video: After camera setting, the system will pop up the corresponding video
automatically when the sensor alarm is triggered. To set the duration time of the video, please
see 9.5.3 Display for details.

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Pop-up Message Box: if enabled, the system will pop up the corresponding alarm message box
automatically when the sensor alarm is triggered. To set the duration time of the message box,
please see 9.5.3 Display for details.
E-mail: if enabled, the system will send an e-mail when the sensor alarm is triggered. Before
you enable the email, please configure the recipient’s e-mail address first (see 11.1.5 E-mail
Configuration for details).

9.2 Motion Alarm

Motion Alarm: when the motion object appears in the specified area, it will trigger the alarm.
You should enable the motion of each camera first and then set the alarm handling of the
camera to complete the whole configuration of the motion alarm.

9.2.1 Motion Configuration

① Click StartSettingsCameraMotion to go to the following interface.

② Select the camera, enable the motion and set the sensitivity and duration of the camera.
Sensitivity: the higher the value is, the more sensitive it is to motion. You should adjust the
value according to the practical conditions since the sensitivity is influenced by color and time
(day or night).
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.

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③ Drag the camera image to set the motion area. You can set more than one motion area.
Click “All” to set the whole camera image as the motion area. Click “Reverse” to swap the
motion area and the non-motion area. Click “Clear” to clear all the motion areas.
④ Click “Apply” to save the settings. Click “Processing Mode” to go to the alarm handling
configuration interface of the motion alarm.

9.2.2 Motion Alarm Handling Configuration

① Click StartSettingsAlarmMotion Alarm to go to the following interface.

② Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm handling setting of motion alarm is similar to that of the sensor alarm (see 9.1
Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Motion Settings” to go to the motion
configuration interface.

9.3 Intelligence Alarm

9.3.1 Object Detection
Object Detection Configuration:
① Click StartSettingsCameraIntelligent DetectionObject Detection to go to the
following interface.
② Select the camera, enable the object detection and set the duration and detect type. There
are two detect types: Article Leave Behind and Article Lose.
Article Leave Behind: The relevant alarms will be triggered if there are articles left in the
detection area drew by the users.
Article Lose: The relevant alarms will be triggered if there are articles missing in the detection
area drew by the users.
③ Select the warning area and input the area name. You can add 4 warning areas at most.
④ Draw the warning area of the object detection. Refer to the interface as shown above.
Check “Draw Area” and then click around the area where you want to set as the warning area
in the image (the warning area should be a closed area). Uncheck the “Draw Warning Area” if
you finish the drawing. Click “Clear” button to delete the warning area.

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⑤ Click “Apply” to save the settings.

⑥ Click “Processing Mode” to go to the alarm handling configuration interface of object
detection.

Object Detection Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmObject Detection to go to the
following interface.

② Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm handling setting of object detection alarm is similar to that of the sensor alarm (see
9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Article Protect Config” to go to the
object detection configuration interface.

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9.3.2 Exception
Exception Configuration:
① Click StartSettingsCameraIntelligent DetectionException to go to the following
interface.

② Select the camera and enable the relevant detection as required.

Scene Change: The relevant alarms will be triggered if the scene of the monitor video has
changed.
Video Blurred: The relevant alarms will be triggered if the monitor video is blurred.
Video Color Cast: The relevant alarms will be triggered if color cast happens to the monitor
video.
③ Set the duration and drag the slider to set the sensitivity of the exception detection.
The sensitivity value of Scene Change Detection: the bigger the value is, the more sensitive
the system responds to the amplitude of the scene change.
The sensitivity value of Video Blur Detection: the bigger the value is, the more sensitive the
system responds to the defocus of the device image. You should just the value according to the
real situation.
The sensitivity value of Video Color Cast Detection: the bigger the value is, the more
sensitive the system responds to the color cast of the device image. You should also consider
other factors.
④ Click “Apply” to save the settings.
⑤ Click “Processing Mode” to go to the alarm handling configuration interface of exception
detection.

Exception Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmException to go to the interface.

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② Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm handling setting of exception detection alarm is similar to that of the sensor alarm
(see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Exception Config” to go to the
exception detection configuration interface.

9.3.3 Tripwire
Line Crossing Configuration:
The relevant alarms will be triggered if someone or something crosses the alert line drew by the
users.
① Click StartSettingsCameraIntelligent DetectionTripwire to go to the following
interface.

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② Select the camera, enable the tripwire detection and set the duration.
③ Select the line and direction. You can add 4 lines at most.
Direction: A<->B, A->B and A<-B optional. It is the crossing direction of the intruder who
crosses over the alert line.
A<->B: the alarm triggers when the intruder crosses over the alert line from B to A or from A
to B.
A->B: the alarm triggers when the intruder crosses over the alert line from A to B.
A<-B: the alarm triggers when the intruder crosses over the alert line from B to A.
④ Draw the alert surface. Refer to the interface as shown above. Check “Draw line” and then
drag the mouse in the image to draw an alert line. Uncheck the “Draw line” if you finish the
drawing. Click “Clear” button to delete the alert line.
⑤ Click “Apply” to save the settings.
⑥ Click “Processing Mode” to go to the alarm handling configuration interface of line
crossing detection.

Line Crossing Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmTripwire to go to the following
interface.

② Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm handling setting of line crossing alarm is similar to that of the sensor alarm (see 9.1
Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Crossing Config” to go to the line
crossing configuration interface.

9.3.4 Intrusion Detection

Intrusion Configuration:
The relevant alarms will be triggered if someone or something intrudes into the warning areas
or moves in the warning areas drew by the users.
① Click StartSettingsCameraIntelligent DetectionIntrusion to go to the following
interface.
② Select the camera, enable the intrusion detection and set the duration.

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③ Select the warning area. You can add 4 warning areas at most.
④ Draw the warning area of the intrusion detection. Refer to the interface as shown below.
Check “Draw area” and then click around the area where you want to set as the warning area in
the image (the warning area should be a closed area). Uncheck the “Draw area” if you finish
the drawing. Click “Clear” button to delete the warning area.
⑤ Click “Apply” to save the settings.
⑥ Click “Processing Mode” to go to the alarm handling configuration interface of intrusion
detection.

Intrusion Detection Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmIntrusion to go to the following
interface.

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② Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm handling setting of intrusion detection alarm is similar to that of the sensor alarm
(see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Regional Invasion Config” to go to the
intrusion detection configuration interface.

9.4 Exception Alarm

9.4.1 Exception Handling Settings
① Click StartSettingsAlarmExceptionException Handling Settings to go to the
interface as shown below.
② Enable or disable “Alarm-out”, “Buzzer”, “Pop-up Message Box” and “E-mail”. The
exception handling settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm for
details).
③ Click “Apply” to save the settings.

9.4.2 IPC Offline Settings

① Click StartSettingsAlarmExceptionIPC Offline Settings to go to the interface as
shown below.
② Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”, “Pop-up
Message Box” and “E-mail”. The IPC Offline Settings are similar to that of the sensor alarm
(see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings.

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9.5 Alarm Event Notification

9.5.1 Alarm-out
① Click StartSettingsAlarmEvent Notification to go to the following interface.

② Set the delay time and the schedule of each alarm-out. You can click “Edit Schedules” to
edit the schedules (see 7.3.1 Add Schedule for details).
③ Click “Apply” to save the settings. You can click “Test” to test the alarm output.

9.5.2 E-mail
Click StartSettingsAlarmEvent NotificationE-mail to go to the e-mail configuration
interface. Set the e-mail address of the recipients. See 11.1.5 E-mail Configuration for details.

9.5.3 Display
Click StartSettingsAlarmEvent NotificationDisplay to go to the display configuration
interface. Set the duration time of the pop-up video and the pop-up message box. Click
“Apply” to save the settings.

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9.5.4 Buzzer
Click StartSettingsAlarmEvent NotificationBuzzer to go to the buzzer configuration
interface. Set the delay time of the buzzer and then click “Apply” to save the setting. You can
click “Test” to test the buzzer.

9.5.5 Push Message

Click StartSettingsAlarmEvent NotificationPush Message to go to the interface as
shown below. Check “Enable” and then click “Apply” button to save the settings. If Push
Server is online, it will push messages to the mobile clients.

9.6 Manual Alarm

Click on the tool bar at the bottom of the live preview interface to pop up a window. Click
“Trigger” to start alarm. Click “Clear” to stop alarm.

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9.7 View Alarm Status

Click StartSettingsAlarmAlarm Status or click on the tool bar at the bottom of the
live preview interface to view the alarm status.

Click “Clear” button to stop the buzzer when the buzzer alarm happens. Click to view
the detail information as shown below.

If the exception information is more than one page, you can input the number in the box and
then click to jump to the specified page. Click / to view the exception alarm
information in the previous/next page. Click to play the alarm record.

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10 Account & Permission Management

10.1 Account Management
Click StartSettingsAccount and AuthorityAccountEdit User to go to the interface as
shown below.

Area ① displays the user permissions. Area ② displays the user list. Click the user in the list
to display its user permissions in area ①.
There are three default permission groups (“Administrator”, “Advanced” and “Common”)
available when adding accounts. You can manually add new permission group (see 10.3.1 Add
Permission Group for details).
Only admin and the users that have the “Account and Authority” permission can manage the
system’s accounts. Group “Administrator” owns all the permissions displayed in area ①
except “Account and Authority” and its permissions cannot be changed while the permissions
of “Advanced” and “Common” can be changed.

10.1.1 Add User

① Click StartSettingsAccount and AuthorityAccountAdd User or click
beside the search box to pop up the window as shown below.

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② Set the username, password and group. The e-mail address, MAC address and the remark
are optional (input the MAC address after you check it). Click “Add” to add the user.

10.1.2 Edit User

Click StartSettingsAccount and AuthorityAccountEdit User and then click in
the user list or double click the user to edit the user information. Click to delete the user
(the user admin cannot be deleted).

 Edit Security Question

You can set password security only for admin. Click “Edit Security Question” and then set
questions and answers in the popup window. If you forget the password for admin, please refer
to Q4 in Appendix A FAQ for details. The passwords of other users can be recovered by admin
or the users that have the “Account and Authority” permission.

 Modify Password
Only the password of admin can be modified. Click “Modify Password” to pop up a window.
Input the current password and then set new password. Click “OK” to save the settings.

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 Recover Password
Click “Recover Password” to reset the password to 123456.

 Edit User
Click “Edit User” to pop up the window as shown below. The admin is enabled, its permission
control is closed and permission group cannot be changed by default. You can enable or disable
other users (if disabled, the user will be invalid), open or close their permission control (if
closed, the user will get all the permissions which admin has) and set their permission groups.
Click “OK” to save the settings.

10.2 User Login & Logout

Login: Click StartLogin or directly click the preview interface and then select username and
enter the password in the popup window. Click “Login” button to log in the system.
Logout: Click StartLogout or click StartShutdown to pop up the “Shutdown” window.
Select “Logout” in the window and then click “OK” button to log out the system.

10.3 Permission Management

10.3.1 Add Permission Group
Click StartSettingsAccount and AuthorityAccountEdit Permission Group to go to the
interface as shown below.

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Click to add permission group. Set the group name, check the permissions as required
and then set the “Local” and “Remote” permissions. Click “Add” to save the settings.

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10.3.2 Edit Permission Group

Go to “Edit Permission Group” interface and then click in the group list to edit the
permission group (the operations of the “Edit Permission Group” are similar to that of the “Add
Permission Group”, please see 10.3.1 Add Permission Group for details). Click to save
the group as another group. Click to delete the permission group. The three default
permission groups (“Administrator”, “Advanced” and “Common”) cannot be deleted.

10.4 Black and White List

① Click StartSettingsAccount and AuthoritySecurity to go to the following interface.

② Check “Enable” and then choose “Enable Allow List” or “Enable Block List” (the PC
client of which the IP address is in the allow list can access NVR remotely while the PC client
in the block list cannot).
③ Add IP/IP segment/MAC. Click “Add IP” or “Add MAC” button and then check “Enable”
in the popup window (only if you check it can the IP/IP segment/MAC you add be effective).
Enter the IP/IP segment/MAC and then click “OK” button. In the above interface, click
to edit IP/IP segment/MAC, click to delete it. Click “Apply” to save the settings.

10.5 Preview On Logout

Click StartSettingsAccount and AuthoritySecurityPreview On Logout to go to the
following interface.
Set a camera and then enable or disable the preview permission on logout as required. If a
camera’s preview permission on logout is “ON”, you can view the live image of the camera
when the system is logged out, or the live image of the camera cannot be seen when logged
out.

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10.6 View Online User

Click StartSettingsAccount and AuthorityUser Status to view the online user
information (you can view the online user name, login type, IP address and login time; click
to pop up a window showing the preview occupied channel number and playback occupied
channel number).

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11 Device Management
11.1 Network Configuration
11.1.1 TCP/IP Configuration
Click StartSettingsNetworkTCP/IP to go to the following interface. Check “Obtain an
IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS
automatically” to get the network addresses automatically, or manually input the network
addresses. You can modify the MTU value according to the network condition (MTU,
Maximum Transmission Unit, can be modified according to network condition for higher
network transmission efficiency). Click “Apply” to save the settings.

Note:
 Internal Ethernet Port
If you use the NVR with the PoE network ports, the online state of the internal ethernet port
will be shown on the interface. Refer to the picture below.
The internal ethernet port is the port which connects all the PoE ports with the NVR system.
The PoE ports are available if the internal ethernet port is online; if it is offline, all the PoE
ports will be unavailable, may be the internal ethernet port is broken. The network addresses of
the internal ethernet port can be changed to make the port in the same network segment with
the IP cameras which directly connect to the PoE ports of the NVR (it is not recommended to
change the network addresses of the internal ethernet port).

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 Multiple Ethernet Ports Setting

If the NVR has two network ports or above, you can select the network work pattern as
required. Network Fault Tolerance and Multiple Address Setting are available.

Network Fault Tolerance:

The two network ports will be bound to one IP address if you select the “Network Fault
Tolerance” pattern. There are many advantages of this work pattern: 1. increase the bandwidth;
2. form a network redundant array to share the load. When a failure happens to one network
port, the other port will take over the entire load immediately. The takeover process is seamless
and the network service will not be broken off.

Refer to the figure as shown below. If “Network Fault Tolerance” is selected, check “Obtain an
IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS
automatically” to get the network addresses automatically, or manually input the network
addresses; select one Ethernet port as the primary card and then click “Apply” button to save
the settings.

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Multiple Address Setting:

If “Multiple Address Setting” is selected, the IP addresses of the two Ethernet ports should be
set respectively. Refer to the picture as shown below.
Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and
“Obtain DNS automatically” to get the network addresses automatically, or manually input the
network addresses; select one Ethernet port as the default route and then click “Apply” button
to save the settings.

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11.1.2 Port Configuration

Click StartSettingsNetworkPort to go to the interface as shown below. Input the HTTP
port, server port and RTSP port of the NVR, enable “Watch video via anonymous login (not
need user name and password)” as required and then click “Apply” button to save the settings.

HTTP Port: the default HTTP port of the NVR is 80. The port number can be changed to
others like 81. The port is mainly used to IE remote access. If you want to access the NVR
through IE, you should input IP address plus HTTP port in the IE address bar like
http://192.168.11.61:81.

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Server Port: the default server port of the NVR is 6036. The server port number can be
changed as required. The port is mainly used in network video management system.
RTSP Port: RTSP real-time stream protocol can be used to control the sending of real-time data.
By media player which supports the RTSP real-time stream protocol, you can view the live
images synchronously. The default RTSP port is 554 and it can be changed as required.

Note: The HTTP port and server port of the NVR should be mapped to the router before you access
the NVR via WAN.

11.1.3 PPPoE Configuration

Click StartSettingsNetworkPPPoE to go to the interface as shown below. Check
“Enable” in “PPPoE Settings” and then input the username and password obtained from the
dealer. Click “Apply” to save the settings.

11.1.4 DDNS Configuration

The DDNS is used to control the dynamic IP address through domain name. You can access to
the NVR easily if the DDNS is enabled and configured.
Click StartSettingsNetworkDDNS to go to the interface as shown below.

Check “Enable” and then select the DDNS type. Input the server address, domain name,

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username and password according to the selected DDNS type. Click “Test” to test
the effectiveness of the input information. Click “Apply” to save the settings.

You will have to input the server address and domain name if some DDNS types are selected.
Go to the relative DNS website to register domain name and then input the registered domain
information here). Now we take www.dvrdydns.com for example.
① Input www.dvrdydns.com in the IE address bar to visit its DNS website.

② Click Registration button to go to the interface as shown below. Set the DDNS account
information (username, password and so on) and then click Submit button to save the account.

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③ Create domain name and then click Request Domain.

④ After you successfully request your domain name, you will see your domain name
information in the list.

⑤ Click StartSettingsNetworkDDNS to go to DDNS setting interface. Enable DDNS

and then select the www.dvrdydns.com DDNS type. Input the registered username, password
and domain name and then click “Apply”.
⑥ Map the IP address and HTTP port in the router (you can skip this step if UPnP function is
enabled).
⑦ Input the registered domain name plus HTTP port like http://www.xxx.dvrdydns.com:81
in the IE address bar and then press Enter key to go to the IE client.

11.1.5 E-mail Configuration

Click StartSettingsNetworkE-mail to go to the following interface. Input the sender’s
name, e-mail address, SMTP server and SMTP port (you can click “Default” to reset the SMTP
port to the default value) and then enable or disable the SSL and attaching image. Select the
username (the username list will be updated automatically according to the email address you
input) and input the password of the sender and then click “Apply” to save the settings (you
don’t have to input the username and password if “Anonymous Login” is enabled). Click
“Test” to pop up a window. Input the e-mail address of the recipient in the window and then

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click “OK” button. The e-mail address of the sender will send an e-mail to the recipient. If the
e-mail is sent successfully, it indicates that the e-mail address of the sender is configured
correctly.

Click “Edit Recipient” to go to the following interface.

Click “Add” and then input the recipient’s e-mail address and select the schedule (if a schedule
is selected, the system will send the alarm email and the recipient will receive it only in the
selected schedule time) in the popup window. Click “Add” in the window to add the recipient.
You can also change the recipient’s receiving schedule by clicking in the “Schedule”
column. Click to delete the recipient in the list. Click “Apply” to save the settings. Click
“Edit Sender” to go to the e-mail configuration interface of the sender.

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11.1.6 UPnP Configuration

By UPnP you can access the NVR through IE client which is in WAN via router without port
mapping.
① Click StartSettingsNetworkUPnP to go to the following interface.
② Make sure the router supports UPnP function and the UPnP is enabled in the router.
③ Set the NVR’s IP address, subnet mask and gateway and so on corresponding to the router.
④ Check “Enable” in the interface as shown below and then click “Apply” button.

Click “Refresh” button to refresh the UPnP status. If the UPnP status were still “Invalid UPnP”
after refreshing it for many times, the port number would be wrong. Please change the mapping
type to “Manual” and then click to modify the port until the UPnP status turns to “Valid
UPnP”. Refer to the following picture. You can view the external IP address of the NVR. Input
the external IP address plus port in the IE address bar to access the NVR such as
http://183.17.254.19:81.

11.1.7 NAT Configuration

Click StartSettingsNetworkNAT to go to the interface for NAT configuration. Check
“Enable” and then select the NAT server address (nat.autonat.com by default). Click “Apply”
to save the settings.
You can scan the QRCode through mobile client which is installed in the mobile phone or PAD
to log in the mobile client instantly.

11.1.8 View Network Status

Click StartSettingsNetworkNetwork Status to view the network status or click on
the tool bar at the bottom of the live preview interface to view network status conveniently.

11.2 Basic Configuration

11.2.1 Common Configuration
Click StartSettingsSystemBasicGeneral Settings to go to the following interface. Set
the device name, device No., language, video format and resolution. Enable or disable wizard,

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“Log In Automatically”, “Log Out Automatically” (if checked, you can set the wait time),
“App Live Self-Adaption” and “Enable Add IPC by Zero Operation”. Click “Apply” to save
the settings.

Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Video Format: Two modes: PAL and NTSC. Select the video format according to the camera.

Note: You can set the resolutions of the main output and adjuvant output respectively if the
NVR has dual outputs. Refer to the picture as shown below.

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11.2.2 Date and Time Configuration

Click StartSettingsSystemBasicDate and Time to go to the interface as shown below.
Set the system time, date format, time format and time zone of the NVR. The default time zone
is GMT+08 Beijing, Hong Kong, Shanghai, Taipei. If the selected time zone includes DST, the
DST of the time zone will be checked by default. Click “Apply” to save the settings.
You can manually set the system time or synchronize system time with network through NTP.
Manual: select “Manual” in the “Synchronous” option and then click after the “System
Time” option to set the system time.
NTP: select “NTP” in the “Synchronous” option and then input the NTP server.

11.3 Factory Default

Click StartSettingsSystemMaintenanceFactory Default and then click “Reset to
factory default” button in the interface to reset to the factory default settings.

11.4 Device Software Upgrade

You can click StartSettingsSystemInformationBasic to view MCU, kernel version and
firmware version and so on. Before upgrade, please get the upgrade file from your dealer.
The upgrade steps are as follows:
① Copy the upgrade software into the USB storage device.
② Insert the USB storage device into the USB interface of the NVR.
③ Click StartSettingsSystemMaintenanceUpgrade to go to “Upgrade” interface.
Select the USB device in “Device Name” option and go to the path where the upgrade software
exists. Select the upgrade software and then click “Upgrade”. The system may automatically
restart during upgrading. Please wait for a while and do not power off the NVR during
upgrading.

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Note: The file system of the USB mobile device which is used for upgrading, backing up and restoring
should be FAT32 format.

11.5 Backup and Restore

You can back up the configuration file of the NVR by exporting the file to other storage
devices; you can recover the configuration to other NVRs which are of the same model with
the NVR by importing the configuration file to other NVRs for time saving.

Insert the USB storage device into the USB interface of the NVR and then click
StartSettingsSystemMaintenanceBackup and Restore to go to the interface.

 Backup
Select the USB device in “Device Name” option; go to the path where you want to store the
configuration backup file and then click “Backup” button; finally click “OK” button in the
popup window.

 Recover
Select the USB device in “Device Name” option; find the configuration backup file and then
click “Recover” button; finally click “OK” button in the popup window.

11.6 Restart Automatically

You can set the automatic restart time for the NVR to maintain it regularly. Click
StartSettingsSystemMaintenanceAuto Maintenance to go to the interface as shown
below. Enable auto maintenance, set the interval days and point of time and then click “Apply”
to save the settings. The NVR will restart automatically at the pointed time every interval days.

11.7 View Log

Click StartSettingsSystemMaintenanceView Log to go to the log view interface.
Select the log main type, click to set start time and end time and then click “Search”
button. The searched log files will be displayed in the list.

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Choose the log file in the list and then click “Export” button to export the log file. Click
on the “Content” title bar to pop up a menu list. Check contents in the menu list and then the
log list will show the checked log contents only. Click to play the video log.

11.8 View System Information

Click StartSettingsSystemInformation and then click the corresponding menu to view
the “Basic”, “Camera Status”, “Alarm Status”, “Record Status”, “Network Status” and “Disk”
information of the system.

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12 Remote Surveillance
12.1 Mobile Client Surveillance
① Enable NAT in the NVR. Refer to 11.1.7 NAT Configuration for details.
② Download and install the mobile client “SuperLive Plus” into the mobile device with the
Android or iOS system.
③ Run the mobile client, go to the “Add Device” interface and then click to scan the
QRCode of the NVR (Go to StartSettingsSystemInformationBasic to view the
QRCode of the NVR).
④ After scanning the QRCode successfully, input the login password to log in mobile client.

12.2 Web LAN Access

① Click StartSettingsNetworkTCP/IP to go to the “TCP/IP” interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
② Open IE browser on a computer, input the IP address of the NVR in the IE address bar and
then press enter to go to the login interface as shown below. You can change the display
language on the top right corner of the login interface. Input the username and password of the
NVR in the interface and then click “Login” to go to the live preview interface.

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Notes: 1. Please make sure that the IP address of the NVR and the computer are both in the same
local network segment. For example, supposing that the IP address of the computer is
192.168.1.41, the IP address of the NVR shall be set to 192.168.1.XXX.
2. If the HTTP port of the NVR is not 80, but other number instead, you need to input the IP
address plus port number in the IE address bar when accessing the NVR over network. For
example, the HTTP port is 81. You should enter http://192.168.1.42:81 in the IE address bar.

12.3 Web WAN Access

 NAT Access
① Set the network of the NVR. Please refer to 11.1.1 TCP/IP Configuration for details.
② Enable NAT and then set the NAT server address. Please refer to 11.1.7 NAT
Configuration for details.
③ Open IE browser on a computer, input the NAT server address www.autonat.com in the IE
address bar and then press enter to go to the interface as shown below (download and install the
relative plugin according to the popup tip if you access the NVR through NAT for the first
time).

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Input the serial number (click on the tool bar at the bottom of the live preview interface to
see the serial number of the NVR), user name (the user name of the NVR, admin by default)
and password (the password of the NVR, 123456 by default) of the NVR, select the display
language on the top right corner of the interface and then click “Login” button to go to the web
client interface.

 PPPoE Access
① Click StartSettingsNetworkPPPoE to go to the “PPPoE” interface. Check “Enable”
in the “PPPoE settings” and then input the username and password you get from your ISP.
Click “Apply” to save the settings.
② Click StartSettingsNetworkNetwork Status to view the IP address of the NVR.
③ Open IE browser on a computer, input the IP address of the NVR like
http://210.21.229.138 in the IE address bar and then press enter to go to the login interface.
Input the username and password of the NVR in the interface and then click “Login” to go to
the live preview interface.

 Router Access
① Click StartSettingsNetworkTCP/IP to go to the “TCP/IP” interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
② Set the HTTP port (it is suggested to modify the HTTP port because the default HTTP port
80 might be taken up) and enable UPnP function in both the NVR and the router. If the UPnP
function is not available in the router, you need to forward the LAN IP address, HTTP port and
server port of the NVR to the router. Port mapping settings may be different in different routers,
so please refer to the user manual of the router for details.
③ Get the WAN IP address of the NVR from the router. Open IE browser on a computer,
input the WAN IP address plus HTTP port like http://116.30.18.215:100 in the IE address bar
and then press enter to go to the login interface. Input the username and password of the NVR
in the interface and then click “Login” to go to the live preview interface.

Note: If the WAN IP address is a dynamic IP address, it is necessary for you to use the domain name to
access the NVR. Click StartSettingsNetworkDDNS to set DDNS (see 11.1.4 DDNS Configuration
for details). By using DDNS function you can use the domain name plus HTTP port like
http://sunshine.dvrdydns.com:100 to access the NVR via internet.

12.4 Web Remote Control

The supported browsers of the remote surveillance are IE8/9/10/11, Firefox, Opera and Chrome
(available only for the versions lower than 45) in Windows system and Safari in MAC system.
When you access the NVR through IE for the first time, you need to download and install the
relative components for normal preview and playback. Please refer to the tips in the remote
interfaces for details. The buttons and icons on the top right corner of the remote interface are
introduced as follows.

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admin: the current login username.

Logout: click it to log out and return to the login interface.
Modify Password: click it to change the password of the current login user. Input current
password and then set a new password in the popup window. Click “OK” button to save the
new password.
Local Settings: click it to change the local settings. Set the snapshot number and click
“Browse” to set the snapshot path and record path as shown below. Click “Apply” button to
save the settings.

12.4.1 Remote Preview

Click “Live Display” in the remote interface to go to the preview interface. The preview
interface consists of the four areas marked in the following picture.

 Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.

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 Left Panel Introduction

Click on the left panel to hide the panel and click to show the panel. You can view
all the added cameras and groups on the left panel.

 View Camera
Click to view the cameras. You can view the number of all the added cameras
and the online cameras. For instance, the left number 3 in on the left panel
stands for the number of online cameras; the right number 4 stands for the number of all the
added cameras. Input the camera name in the search box and then click to search the
camera. Click to refresh the camera list.

 View Group
Click to view the groups. The up side of the left panel displays all
the groups and the down side displays all the cameras in the group.

 Tool Bar Introduction

Button Meaning
Screen mode button.

Click it to disable OSD. Click to enable OSD.

Click it to show full screen. Right click on the full screen to exit full
screen.
Click “All Main Stream” or “All Sub Stream” to set the stream of all the
cameras.
Manual alarm button. Click it to pop up a window and then trigger and
clear the alarm-out in the window manually.
Click it to preview all the cameras.
Click it to close all the preview cameras.

Click it to start recording. Click to stop recording.

Click it to enable talk with the NVR.

 Right Panel Introduction

Click on the right panel to show the panel and click to hide the panel. Click
at the bottom of the panel to go to “PTZ” panel. Click to go to
“Operation” panel.

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Click one camera window in the preview area and then click to set the camera’s live
preview stream and record stream to main stream in manual record mode; click to
set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the
resolution, FPS and bitrate and then click “Apply” to save the settings.

Operation panel introduction:

Button Meaning
Click it to snap.
Click it to start recording; click it again to stop recording.
Click it to zoom in the image of the camera and then drag the mouse on the
camera image to view the hidden area.
Click it to zoom out the image of the camera.
The 3D zoom in function is designed for P.T.Z. Click the button and then
drag the image to zoom in or zoom out the image; click the image on
different areas to view the image of the dome omni-directionally.
Click it to close the preview camera.
Click it to enable audio and then drag the slider bar to adjust the volume. You
can listen to the camera audio by enabling audio.

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PTZ panel introduction:

Button Meaning

Click / / / / / / /
to rotate the dome; click to stop rotating the dome.

Drag the slider to adjust the rotating speed of dome.

Click / to zoom in/out camera image.

Click / to increase/ decrease the focal length.
Click / to increase/decrease the iris of the dome.
Click it to view the preset list and then click the button in the list to call
the preset.
Click it to view the cruise list and then click the corresponding buttons
in the list to start or stop the cruise.

12.4.2 Remote Playback

Click “Playback” in the remote interface to go to the playback interface.
① Check the record event types and cameras on the left panel. Set the record date on the
calendar beside the time scale.
② Click to search the record data and then click or directly click the
time scale to play the record.
The operation of the playback time scale is similar to that of the time scale in the main program
of the NVR. Please refer to 8.2 Playback Interface Introduction for details.

Introduction of playback control buttons:

Button Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in single screen
mode.
Next frame button. It works only when the forward playing is paused in single screen mode.

Click to step backward 30s and click to step forward 30s.

Backup start time button. Click the time scale and then click it to set the backup start time.
Backup end time button. Click the time scale and then click it to set the backup end time.
Backup button.

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Button Meaning
Backup tasks button. Click it to view the backup status.
Event list button. Click it to view the event record of manual/schedule/sensor/motion.

12.4.3 Remote Backup

Click “Backup” in the remote interface to go to the backup interface. You can back up the
record by event or by time.

 By Event
Check the record type on the left side of the interface and then click to set the start time
and end time; check the cameras and then click on the right side to search the record (the
searched record data will be displayed in the list); check the record data in the list and then
click “Backup” button to backup the record.

 By Time
Click to set the start time and end time on the left side of the interface; check the cameras
and then click on the right side to backup the record.

View Backup Status: Click “Backup Status” to view the backup status. Click “Pause” to pause
the backup; click “Resume” to continue the backup; click “Delete” to delete the task.

12.4.4 Remote Configuration

Click “Function Panel” in the remote interface and then configure the camera, record, alarm,
disk, network, account and authority and system of the NVR remotely. All of these settings are
similar to that of the NVR. See the configurations of the NVR for details.

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Appendix A FAQ
Q1. Why can’t I find the HDD?
a. Please check the power and SATA data cables of the HDD to make sure they are well
connected.
b. For some NVRs with the 1U or small 1U case, the power of the adapter may be not
enough for operating them. Please use the power adaptor supplied along with the NVR.
c. Please make sure the HDDs are compatible with the NVR. See Appendix C Compatible
Device List for details.
d. The HDD could have gone bad. Change a new one.

Q2. Why are there no images output in some or all of the camera windows?
a. Please make sure the resolutions of the cameras are supported by the NVR.
b. Please make sure the network cables of the IP camera and NVR are both connected
properly and the network parameters are set correctly.
c. Please make sure the network and the switch both work normally.

Q3. The screen has no output after booting the NVR normally.
a. Please make sure the screen, HDMI or VGA cables are good and well connected.
b. Please make sure the screen supports the resolution of 1280*1024, 1920*1080 or
3840*2160 (4K*2K). The NVR cannot self-adapt to the screen of which the resolution is lower
than 1280*1024, and then the screen will remind you that the screen resolution is not supported
by the NVR or just have no display. Please change a screen at 1280*1024, 1920*1080 or
3840*2160 resolution before booting the NVR.

Q4. Forget the passwords?

a. The password for admin can be reset through “Edit Security Question” function.
Click “Edit Security Question” button in the login window and then enter the corresponding
answer of the selected question in the popup window, the password for admin will be reset to
123456 by default. If you forget the answer of the question, this way will be invalid, please
contact your dealer for help.
b. The passwords of other users can be reset by admin, please refer to 10.1.2 Edit User for
details.

Q5. The NVR cannot add up to the maximum number of IP cameras?

Take the 16 CH NVR as an example. Some 16 CH NVR support a maximum of 120Mbps
bandwidth input (please take the real device for standard). Refer to the picture below. The
remaining bandwidth should be larger than the bandwidth of the IP camera you want to add, or
you would fail to add the IP camera. You should lower the added cameras’ bitrate to release the
bandwidth. It is recommended to add cameras by “Quickly Add” for batch adding.

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Q6. The IP camera which connects to the PoE port of the NVR cannot be displayed
automatically in the camera list, why?
a. Please check whether the resource of the PoE port is occupied by another IP camera that is
added through network.
 Take the 16 CH NVR with 8 PoE ports as an example. The resource distribution of the 16
CH IP cameras is shown in the picture below.

When you add IP cameras through network, the IP cameras will occupy the resource from CH1,
CH2, CH3, CH4… by the adding sequence; if you directly connect the IP cameras to the PoE
ports of the NVR, the IP cameras will occupy the resource from CH9 to CH16 according to the
number of the PoE port each IP camera is connecting to.
Supposing that 12 CH IP cameras have been added to the NVR through network and no IP
camera has been directly connected to the PoE port. The 12 CH IP cameras occupy the 8
network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which are
supposed to be occupied by connecting the IP cameras directly. In this situation, if you directly
connect one IP camera to PoE5, PoE6, PoE7 or PoE8, the IP camera will be displayed in the
camera list automatically; if you connect it to PoE1, PoE2, PoE3 or PoE4, it won’t be displayed
in the camera list by showing resource conflict; if you just need to connect it to PoE1, PoE2,
PoE3 or PoE4, you should first delete the IP camera which occupies the PoE port resource and
then reconnect it to the PoE port.
 Take the 8 CH NVR with 8 PoE ports as another example. The resource distribution of the
8 CH IP cameras is shown in the picture below and the adding rules of the IP cameras are
similar to the rules mentioned in the above. Please refer to the above for details.

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b. Please make sure that the internal ethernet port and the IP camera which directly connects
to the PoE port through ONVIF protocol are in the same network segment.
The internal ethernet port and the IP camera which directly connects to the PoE port through
ONVIF protocol should be in the same network segment, or you will fail to add the IP camera.
Log in the IP camera’s web client and then enable DHCP (obtain an IP address automatically);
or manually change the IP address of the IP camera to make it in the same network segment
with the internal ethernet port.
c. Check whether the number of the added IP camera is the maximum.
If the number of the added IP camera is the maximum, the system will show you the message
that the IP camera number is beyond the maximum when you directly connect another IP
camera to the available PoE port and thus you will fail to add the IP camera.

Q7. The IP camera which directly connects to the PoE port of the NVR through ONVIF
protocol is shown in the camera list, but there is no image output, why?
Please make sure the username and password of the IP camera are correct. The IP camera’s
username and password can be modified through the two ways mentioned as below.
① Click “Edit Camera” in the Camera module of the setup panel to go to the interface as
shown below. Click to modify the username and password of the IP camera (input the
correct username and password of the IP camera in the popup window and then click “OK”
button).

② Go to the live preview interface and then click in the preview window of the IP
camera to edit the IP camera’s username and password.

Q8. The system cannot record, why?

a. Make sure the HDD was formatted prior to use.
b. The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record
Schedule Configuration for details.

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c. Maybe HDD is full and thus the NVR is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function (please see 7.1.2
Advanced Configuration for details).
d. There is no disk but cameras in the disk group, so please add at least one disk to the group.
Refer to 7.5.1 Storage Mode Configuration for details.
e. The HDD could have gone bad. Please change another one.

Q9. Fail to access the NVR remotely through IE.

a. Please make sure the IE version is IE8 or above.
b. Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the NVR again after you disable the firewall and stop the antivirus
software.
c. Allow & block list may have been set in Account and Authority setting. The PC of which
the IP address is in the block list or out of the allow list cannot access the NVR remotely.

Q10. ActiveX control cannot be downloaded. How can I do?

a. IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
① Open IE browser. Click Internet Options.

② Select SecurityCustom Level. Refer to Fig 10-1.

③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 10-2.
④ Then click “OK” to finish setup.
b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.

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Fig 10-1 Fig 10-2

Q11. How to play the backup file?

a. Record backed up by NVR: insert the USB device in which the record backup files is
saved to the USB interface of the PC and then open the USB device path. The record can be
backed up in the private format and AVI format by NVR.
 If you select the private format when backing up record by NVR, a RPAS compression
package will be backed up to the USB device automatically along with the record data.
Uncompress the “RPAS.zip” and then click “RPAS.exe” to set up RPAS. After the setup is
completed, open RPAS player and then click “Open Folder” button in the middle of the
interface to select the record data. Refer to Fig 11-1.
Select camera in the resource tree on the left side of the interface to play the camera record.
Click on the tool bar under the camera image to enable audio. Refer to Fig 11-2.

Note: The record will not have audio output if you disable the audio when recording by NVR. Please
see 7.1.1 Mode Configuration and 7.2 Encode Parameters Setting for details.

 If you select the AVI format when backing up record by NVR, the record backup data can
be played by the video player which supports this format.
b. Record backed up through web. The record can only be backed up with AVI format
through web. The record can be backed up to PC and played by the video player which
supports this format.

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Fig 11-1

Fig 11-2

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Appendix B Calculate Recording Capacity

The recording capacity is mainly up to the record resolution, record stream and bitrate.
Different image quality parameters decide different disk capacity occupation in equal times.
The bigger the record resolution, record stream and record bitrate is, the more disk capacity is
taken up in equal times. The calculation format of recording capacity is shown as below.

Recording Capacity(MB) = Bitrate(Kbps) ÷1024 ÷ 8 × 3600 × Recording hours per day ×

Record Storage Days × channel numbers
3600 means record for an hour(1TB=1024GB，1GB=1024MB，1MB=1024KB，1Byte=8bit).

Record Bitrate Used Space Used Space

(Kbps) (MB/H) (MB/D)
10240 4500 108000
8192 3600 86400
6144 2700 64800
4096 1800 43200
3072 1350 32400
2048 900 21600
1024 450 10800
768 337.5 8100
512 225 5400
384 168.75 4050
256 112.5 2700

The table below shows the recording capacity requirements for record storage in 30 days.

Record Bitrate Recording Capacity(TB)

(Kbps) 1CH 4CH 8CH 16CH 32CH 64CH
10240 3.09 12.36 24.72 49.44 98.88 197.76
8192 2.48 9.89 19.78 39.56 79.11 158.21
6144 1.86 7.42 14.84 29.67 59.33 118.66
4096 1.24 4.95 9.89 19.78 39.56 79.11
3072 0.93 3.71 7.42 14.84 29.67 59.33
2048 0.62 2.48 4.95 9.89 19.78 39.56
1024 0.31 1.24 2.48 4.95 9.89 19.78
768 0.24 0.93 1.86 3.71 7.42 14.84
512 0.16 0.62 1.24 2.48 4.95 9.89
384 0.12 0.47 0.93 1.86 3.71 7.42
256 0.08 0.31 0.62 1.24 2.48 4.95

For instance, there is a 32CH NVR recording 24 hours per day and the record stores for 30
days. The NVR adopts dual stream recording. The main stream is 4096Kbps and the sub stream
is 1024Kbps, then the total recording capacity is 49.45TB (39.56TB + 9.89TB).
Considering the format loss of the disk is about 10%, the required disk capacity will be 55TB
(49.45TB ÷(1-10%)).

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Appendix C Compatible Device List

Compatible HDD list

Brand and Series Capacity

Barracuda Series 500GB /1TB /2TB /3TB
Seagate
SV35 Series (recommended) 1TB /2TB /3TB
Surveillance HDD Series (recommended) 1TB /2TB /3TB /4TB /6TB
Blue Series 500GB /1TB
Western Digital Green Series 2TB /3TB /4TB
Purple Series
1TB /2TB /3TB /4TB /6TB
(recommended)

Compatible USB mobile device

Brand Capacity
SSK 2GB
Netac 4GB
Kingston 2GB/8GB/16GB/32GB
Aigo 2GB
Smatter vider 1GB
SanDisk 4GB/8GB/16GB/32GB

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