1 . What is your name ?
Ans. Vijay Bisht
2. what age group do you belong to young , adult , elder , gender etc .
Ans. Adult
3. what is your occupation ? unemployed , employed , self- employed .
Ans . Employed , salaried
4. what is your household income ?/ per month ?
Ans . 1,50,000 /per month
5. what is your marital status ? married , single ?
Ans . unmarried , single
6. which religious belief you follow ?
Ans . Hindu (predicted from name )
7. which state / culture do you belong to ?
Ans . Delhi
8. what have you purchased ? (product/ service )?
Ans . It’s a loreal absolute repair shampoo it’s a good product
9. why did you purchased this brand product ?
Ans. Actually it’s a great product , I have been using this product since 1 year with good overall
quality .
10. what is the price for product / service?
Ans rs 610 for loreal shampoo
11. what is the availability of this product ? (platforms on which its available )
Ans . Its available everywhere (marketplace ) in stores , online . I purchased it from
Geetanjali .easily available
12 . why you purchased offline not from other sources ( like online ) ?
Ans . Actually its convenient to go there and look for other products as well so I prefer offline , I
prefer buying products offline ,store is nearby so its convienient .
13.. how did you get to know about this brand ?
Ans . Actually my friend referred me this brand , influenced from my friend .
14. Are you a regular customer of this brand ?
Ans . yes , im using this brand since more than a year .
15. why didn’t you choose competitors ?
Ans . Good value for money, good for hair , controls hair damaging .
16. when and how did you realized the need for this product ?
Ans . few years ago my hairs start falling , then I asked my friend for a good shampoo so he referred
me this shampoo .
17. what were the top criteria you were comparing the solutions in order of priority ?
Ans . components , creatine , non harmful chemicals , antioxidants . minimal chemicals better care
18 . did any one influenced your decision and how ?
Ans . no
19. how did the solution help to solve your need? and what is your feedback ?
Ans . I use It on regular basis twice or thrice a week helped me control my hairfall a lot . it’s a positive
feedback obviously , it’s a good product I highly recommend this product if you are having having
hairfall you can go for it .
20. what is the mode of the payment?
Ans . Through credit card