instructions

Coffee Maker ESAM3500

Please retain instructions for future reference

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Electrical requirements Green and Yellow to Earth
Before using this appliance ensure that the voltage indicated on the product
corresponds with the main voltage in your home, if you are in any doubt
13 amp
about your supply contact your local electricity company. Fuse
The flexible mains lead is supplied connected to a B.S. 1363 fused plug having a fuse of Brown
13 amp capacity. Should this plug not fit the socket outlets in your home, it should be to Live
cut off and replaced with a suitable plug, following the procedure outlined below. Blue to Cord Clamp
Note: Such a plug cannot be used for any other appliance and should therefore be Neutral
properly disposed of and not left where children might find it and plug it into a supply
socket - with the obvious consequent danger.
N.B. We recommend the use of good quality plugs and wall sockets that can be
switched off when the machine is not in use.
important: the wires in the mains lead fitted to this appliance are coloured in accor-
dance with the following code:
GREEN ANDYELLOW EARTH
BLUE NEUTRAL
BROWN LIVE

As the colours of the wires in the mains lead of this appliance may not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured green and yellow must be connected to the terminal in the
plug which is marked with the letter E or by the earth symbol or coloured green
or green and yellow.
The wire which is coloured blue must be connected to the terminal which is marked
with the letter N or coloured black.
The wire which is coloured brown must be connected to the terminal which is marked
with the letter L or coloured red.
When wiring the plug, ensure that all strands of wire are securely retained in each ter-
minal. Do not forget to tighten the mains lead clamp on the plug. If your electricity sup-
ply point has only two pin socket outlets, or if you are in doubt, consult a qualified elec-
trician.
Should the mains lead ever require replacement, it is essential that this operation be
carried out by a qualified electrician and should only be replaced with a flexible cord
of the same size.
After replacement of a fuse in the plug, the fuse cover must be refitted. If the fuse cover
is lost, the plug must not be used until a replacement cover is obtained.The colour of
the correct replacement fuse cover is that of the coloured insert in the base of the fuse
recess or elsewhere on the plug.Always state this colour when ordering a replacement
fuse cover.
Only 13amp replacement fuses which are asta approved to B.S. 1362 should be fitted.
This appliance conforms to the Norms EN 55014 regarding the suppression of radio
interference.
Warning - this appliance must be earthed

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Bean container lid
Centre lid for ground coffee
Container for coffee beans
Compartment for the measure (for pre-ground coffee)
Grinding coarseness adjustment knob
Cup warmer tray

Container for pre-ground coffee

Infuser Milk container lid/

milk frother
Mobile drawer
Frothed milk spout
Milk intake tube
Coffee spout,
adjustable in height
Removable container Power cable
for the coffee grounds

Cup support tray

Milk container

Measure for pre-ground coffee

Service door Drip tray (removable)

Hot water spout

Display

Button to select pre-ground coffee

or, if the MENU light is on,
to display the next parameter
on the menu Button to rinse the appliance or, if the MENU light
is on, to confirm the menu parameters
MENU light
Button to select hot water or, if the MENU light
Button to activate or deactivate
menu parameter setting mode is on, to confirm the menu parameters

Appliance ON/OFF button One or two cups long coffee button

Coffee taste selection button One or two cups normal coffee button

One or two cups

short coffee button
Cappuccino or frothed milk button

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1 INDEX
2 SAFETY WARNINGS … … … … … … … … … … … … … … … … …Page no. 5
3 INSTALLATION … … … … … … … … … … … … … … … … … … …Page no. 5
4 USING FOR THE FIRST TIME … … … … … … … … … … … … … …Page no. 6
5 TURNING ON AND PREHEATING … … … … … … … … … … … …Page no. 7
6 PREPARING COFFEE (USING COFFEE BEANS) … … … … … … … … …Page no. 7
7 CHANGING THE QUANTITY OF COFFEE IN THE CUP … … … … … …Page no. 9
8 REGULATING THE COFFEE MILL … … … … … … … … … … … … …Page no. 9
9 PREPARING ESPRESSO COFFEE WITH PRE-GROUND COFFEE
(INSTEAD OF BEANS) … … … … … … … … … … … … … … … …Page no. 10
10 RUNNING OFF HOT WATER … … … … … … … … … … … … … …Page no. 11
11 CHANGING THE QUANTITY OF HOT WATER … … … … … … … …Page no. 11
12 PREPARING CAPPUCCINOS (FROTHED MILK AND COFFEE) … … …Page no. 11
13 PREPARING FROTHED MILK (WITHOUT COFFEE) … … … … … … …Page no. 12
14 CHANGING THE QUANTITY OF COFFEE AND MILK
FOR CAPPUCCINOS … … … … … … … … … … … … … … … …Page no. 13
15 CLEANING AND MAINTENANCE … … … … … … … … … … … …Page no. 13
15.1 CLEANING THE COFFEE MAKER … … … … … … … … … … …Page no. 13
15.2 CLEANING THE INFUSER ……… … … … … … … … … … …Page no. 13
15.3 CLEANING THE MILK CONTAINER … … … … … … … … … …Page no. 15
16 CHANGING AND SETTING THE MENU PARAMETERS … … … … …Page no. 15
16.1 SETTING THE CLOCK … … … … … … … … … … … … … …Page no. 15
16.2 SETTING AUTO-START TIME … … … … … … … … … … … …Page no. 15
16.3 DESCALING … … … … … … … … … … … … … … … … … …Page no. 16
16.4 CHANGING COFFEE TEMPERATURE … … … … … … … … … …Page no. 17
16.5 CHANGING THE LENGTH OF TIME THE APPLIANCE REMAINS ON Page no. 17
16.6 SETTING WATER HARDNESS … … … … … … … … … … … …Page no. 17
16.7 RESETTING FACTORY DEFAULT SETTINGS … … … … … … … …Page no. 18
16.8 WASHING PROCESS … … … … … … … … … … … … … … …Page no. 18
17 CHANGING THE LANGUAGE … … … … … … … … … … … … … …Page no. 18
18 MEANING OF MESSAGES AND WHAT TO DO … … … … … … … …Page no. 18
19 PROBLEMS THAT CAN BE RESOLVED BEFORE CALLING
CUSTOMER SERVICE … … … … … … … … … … … … … … … … …Page no. 20

OPERATING INSTRUCTIONS
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2 SAFETY WARNINGS
READ THESE INSTRUCTIONS CAREFULLY AND KEEP FOR FUTURE
CONSULTATION!
• This appliance is designed to make espresso coffee and heat drinks. Use
with care to avoid scalds from the water and steam jets or through incor-
rect use.
• This appliance is intended for domestic use only.Any other use is consid-
ered improper and thus dangerous.
• The manufacturer cannot be held responsible for any damage caused
through incorrect, wrong or unreasonable use.
• When using the appliance, do not touch the hot surfaces. Use the knobs
or handles.
• Never touch the appliance with wet or damp hands.
• The appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction con-
cerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
• In the event of failure or malfunction, unplug the appliance from the mains
and do not tamper with it in any way.
If it requires repair, contact an authorised service centre only and ask for
original spare parts to be used.
Failure to respect the above could reduce the safety of the appliance.
• Materials and accessories coming into contact with food conform to EC
regulation 1935/2004.

3 INSTALLATION
• After unpacking, make sure the appliance is complete and undamaged. If in
doubt, do not use it. Contact professionally qualified personnel.
• The packing elements (plastic bags, polystyrene foam, etc.) should be kept
out of the reach of children as they are a safety hazard.
• Place the appliance on a work surface far away from water taps, basins and
sources of heat.
• After positioning the appliance on the work top, leave a space of at least
5 cm between the surfaces of the appliance and the side and rear walls
and at least 20 cm above the coffee maker.
• Never install the appliance in environments where the temperature may
reach 0°C or lower (the appliance may be damaged if the water freezes).
• Make sure the mains voltage corresponds to the voltage indicated on the
appliance rating plate.
Connect the appliance to an efficiently earthed socket with a minimum
current rating of 10A only.
The manufacturer may not be considered liable for possible incidents
caused by the failure to adequately earth the mains.
• If the power socket does not match the plug on the appliance, have the
socket replaced with a suitable type by a qualified professional.
• The power cable on this appliance must not be replaced by the user as
this operation requires the use of special tools.
If the cable is damaged or requires replacing, contact an authorised serv-
ice centre only to avoid all risks.
• You should personalise water hardness as soon as possible following the
instructions in section 16.6.

OPERATING INSTRUCTIONS
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To correctly learn how to use the appliance, when starting it for the
first time, carefully follow the step-by-step instructions described in
the following paragraphs.

4 USING FOR THE FIRST TIME

1. The first time you use the appliance, select the language.
To set English, plug the appliance into the mains socket and wait for the
following message to be displayed:
PRESS OK TO INSTALL ENGLISH
While the message is displayed, press the OK button (fig. 1) for at least Fig.1
three seconds until the display shows:
ENGLISH INSTALLED
The appliance then displays the setting message in English. If you select the
wrong language by mistake, follow the instructions in section 17 to choose
the right one.
2. After 5 seconds, the appliance displays:
FILL TANK
To refill the tank, remove (fig. 2), rinse and fill it with fresh water. Never
exceed the MAX line.
Put the tank back and push as far as it will go.
3. Place a cup under the hot water spout (fig. 3). (If the water spout is not
in place, INSERT WATER SPOUT is displayed.Attach it as shown in figure Fig.2
4, making sure the arrow on the spout is lined up with the arrow on the
control panel of the appliance, fig. 4).The appliance now displays:
PRESS OK
4. Press the OK button (fig. 1) and after a few seconds, a little water is run
off from the spout. (Run off stops automatically).
5. The appliance displays:
TURNING OFF PLEASE WAIT
and it goes off.
6. Check the water hardness and set the appliance as described on par. 16.6.
7. Fill the container with coffee beans (fig. 5).
IMPORTANT: to prevent malfunction, never fill with ground coffee, Fig.3
freeze dried coffee, caramelised beans or anything else which could dam-
age the appliance.

Note: Coffee has been used to factory test

the appliance and it is therefore completely
normal for there to be traces of coffee in the
mill.This appliance is however guaranteed to
be new.

5
Fig.5 Fig.4

OPERATING INSTRUCTIONS
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5 TURNING ON AND PREHEATING
1. Press the button (fig. 6).The appliance displays:
HEATING UP PLEASE WAIT...
to indicate preheating is underway.
2. Once preheating is completed, the appliance displays
RINSING PLEASE WAIT...
and performs an automatic rinse cycle (a little hot water is run off from
the spouts and is collected in the drip tray below).
Tip: if you want short coffee (less than 60 cc), to make it hotter, fill the Fig.6
cup with this hot rinsing water first. Leave it for a few seconds then
empty it to preheat the cup.

8. The appliance now displays the ready message:

READY STANDARD TASTE
6 PREPARING COFFEE (USING COFFEE BEANS)
1. The appliance is preset to make coffee with a normal taste.You can also
choose coffee with an extra-light, light, strong or extra-strong taste. To
choose the required taste, press the button (fig. 7).The selected cof-
fee taste will be displayed.
2. Place 1 cup under the spouts to make 1 coffee (fig. 8) or 2 cups for 2 cof-
fees (fig. 9). For a creamier coffee, lower the spouts to bring them as close Fig.7
to the cups as possible (Fig. 10).
3. Press the button to make a short coffee (fig. 11), the button for
a normal coffee or the button for a long coffee.
To make 2 coffees, press the button twice (within 2 seconds).
To change the quantity of coffee delivered automatically into the
cup, follow the instructions in section 7.
(The appliance now grinds the beans and starts running off the coffee into
the cup.
Once the desired quantity has been reached, the appliance automatically
stops delivering the coffee and ejects the grounds into the special con-
tainer).
4. After a few seconds, the ready message is displayed again and you can
make another coffee.
Fig.8

Fig.11 Fig.10 Fig 9

OPERATING INSTRUCTIONS
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5. To turn the appliance off, press the button.
Before going off, the appliance performs an automatic rinse cycle (a little
hot water runs out from the spouts and is collected in the drip tray
beneath.Take care to avoid scalds).
TIP 1: If the coffee is delivered a drop at a time or not at all, turn the grinding
coarseness regulator (fig. 12) one click clockwise (see section 8).
Turn one click at a time until the coffee is delivered satisfactorily.
TIP 2: If the coffee is delivered too fast and is not creamy enough, turn the
grinding coarseness regulator (fig. 12) one click anticlockwise (see section 8).
Avoid turning the grinding coarseness regulator excessively otherwise when
you select 2 cups, the coffee may run out in drips. Fig.12

TIP 3: Tips to make hotter coffee:

• When you turn the appliance on, if you want to make a short coffee (less
than 60 cc), use the hot rinse-through water to preheat the cups.
If 2/3 minutes or more have passed since you last made coffee, before
making coffee again you must preheat the infuser by pressing the but-
ton (fig. 13).
Run off the water into the underlying drip tray or alternatively use this
water to fill (and then empty) the cup to be used for the coffee, so as to
preheat it.
• Unless preheated, do not use cups that are too thick, as they will absorb
too much heat.
• Use cups that have been preheated by rinsing them with hot water or by
leaving them for at least 20 minutes on the cup warmer tray on top of the Fig.13
appliance with the appliance on.
TIP 4: while the appliance is making the coffee, delivery can be stopped at any
time by pressing the , or button as previously selected.
TIP 5: as soon as delivery is complete, to increase the quantity of coffee, sim-
ply press and hold the , or button as previously selected, until
the desired quantity is reached (this operation must be performed within 3
seconds from when coffee delivery from the spouts ceases).
TIP 6: when the appliance displays:

FILL TANK
the water tank must be refilled or the appliance will not make coffee. Fig.14
(It is normal for there to be a little water left in the tank when the message
is displayed).
TIP 7: every 14 single coffees (or 7 doubles) the appliance displays:
EMPTY GROUNDS CONTAINER
indicating that the grounds container is full and must be emptied and cleaned.
Until the grounds container has been cleaned, the appliance continues to dis-
play the message and cannot make coffee.
To clean, open the service door at the front by pulling the handle (fig. 14),
remove the drip tray (fig. 15), empty and clean.

Fig.15

OPERATING INSTRUCTIONS
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Empty the grounds container and clean thoroughly, making sure all residues
deposited on the bottom are removed.
IMPORTANT: when removing the drip tray, the grounds container MUST be emptied,
even if it is not completely full. If this is not done, when next making coffee the
grounds in the container may exceed the maximum level and block the appliance.
TIP 8: while the appliance is running off coffee, never remove the water tank.
If it is removed, it will not be possible to make the coffee and the appliance
will display:
GROUND TOO FINE ADJUST MILL AND
INSERT WATER SPOUT AND PRESS OK
To turn the appliance on again, you must insert the water spout (fig. 4), press
the OK button and run off water from the spout for a few seconds.

When using the appliance for the first time, 4-5 cups of coffee
need to be made before the appliance starts to give satisfying
results.

If the appliance malfunctions, do not contact the service centre straight

away.
The problem can almost always be resolved by following the instructions indi-
cated in paragraphs 18 and 19.
If this is not the case, or for further explanations, contact the customer serv-
ice by calling the number listed on the enclosed guarantee leaflet. If your
country is not listed on the sheet, call the number indicated on the warranty.

7 CHANGING THE QUANTITY OF COFFEE IN THE

CUP
The appliance is factory preset to automatically deliver the following quanti-
ties of coffee:
- short coffee (40 ml) (when the button is pressed);
- normal coffee (80 ml) (when the button is pressed);
- long coffee (120 ml) (when the button is pressed);
To change these quantities, proceed as follows:
- press the button corresponding to the quantity you want to change ( ,
or ) for at least 8 seconds then release until the message "PRO-
GRAM QUANTITY" is displayed and coffee is delivered;
- when the coffee in the cup reaches the required level, press the same but-
ton again to memorise the new amount and to stop the flow of coffee.
The appliance is now re-programmed with the new settings and displays:
READY.
8 REGULATING THE COFFEE MILL
The coffee grinder is preset in the factory to prepare coffee correctly and
should not require regulating initially.
However, after making the first coffees, if you find that coffee delivery is either
too fast or too slow (in drips), the grinding coarseness regulator can be
adjusted (fig. 12).
Turning it 1 click (1 number) clockwise speeds up coffee delivery (without
drips).

OPERATING INSTRUCTIONS
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Turning 1 click anticlockwise slows down delivery giving a creamier appear-
ance to the coffee.
These adjustments will only be evident after at least 2 cups of coffee have
been run off.
The grinding coarseness regulator must only be turned when the coffee mill
is on.

Turn one click anticlockwise to

obtain slower delivery and a
creamier appearance (finer
ground coffee).
Turn one click clockwise for
faster delivery (not a drop at a
time) (coarser ground coffee).

9 PREPARING ESPRESSO COFFEE WITH PRE-

GROUND COFFEE (INSTEAD OF BEANS)
• Press the button (fig. 16) to select the ground coffee function.This
disables the coffee mill function.The appliance displays:
READY PRE-GROUND
• Lift the lid in the centre, place one measure of ground coffee in the fun-
nel (see fig. 17) and proceed as described in section 6. NB:You can only
make one coffee at a time by pressing the , or button Fig.16
once only.
• After using the appliance with pre-ground coffee, to go back to making
coffee using beans, deactivate the ground coffee function by repressing the
button to prepare the grinder for operation again.
NOTE 1: Never add the ground coffee when the appliance is off to avoid it
from being dispersed inside the appliance.

NOTE 2: Never add more than 1 measure, other-

wise either the appliance will not make the coffee and
the ground coffee will be lost inside the appliance,
dirtying it, or the coffee will run off in drips.
Fig.17

NOTE 3: When dosing the quantity of coffee to be added, use the measure
supplied only.
NOTE 4: Use ground coffee for espresso coffee makers only. Do not use
coffee beans, freeze-dried coffee or other materials that could damage the
appliance.
NOTE 5: If you add more than one measure of ground coffee and the funnel
blocks, use a knife to push the coffee down (fig. 18), then remove and clean
the infuser and appliance as described in section 15.2 "Cleaning the infuser".

Fig.18

OPERATING INSTRUCTIONS
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10 PRODUCING HOT WATER
• Always make sure the appliance is ready.
• Make sure the water spout is attached to the nozzle (fig. 4);
• Position a container under the spout (fig. 3).
• Press the button (fig. 1).
The appliance displays:
HOT WATER
and hot water is run off from the water spout into the container below
(you should not run off hot water for more than two minutes at a time).
To stop the flow, press the button. Once the set quantity of hot water
has been reached, run-off stops automatically.
11 CHANGING THE QUANTITY OF HOT WATER
The appliance is factory preset to automatically deliver 250 ml of hot water.
To change these quantities, proceed as follows:
• Attach the water spout (fig. 4).
• Position a container under the spout (fig. 3).
• Press the button for at least 8 seconds then release. The appliance
displays:
HOT WATER PROGRAM QUANTITY
and hot water is run off from the water spout.
• When the hot water in the cup reaches the required level, press the
button to memorise the new amount. (You should not run off hot
water for more than two minutes at a time).
12 PREPARING CAPPUCCINOS (FROTHED MILK
AND COFFEE)
• Select the taste of the coffee you want to use to make the cappuccino by
pressing the button
• Remove the lid of the milk container.
• Fill the container with about 100 grams of milk for each cappuccino to be pre-
pared (fig. 19). Never exceed the MAX level (corresponding to about
750 ml) marked on the container.You are recommended to use skimmed
or semi-skimmed milk at refrigerator temperature (about 5° C).
• Make sure the intake tube is well inserted into the rubber washer (fig. 20),
then replace the milk container lid.
• Remove the hot water spout (fig 21) and attach the milk container to the noz-
zle, making sure the arrow on the container lid is lined up with the arrow on Fig.19
the control panel of the appliance (fig. 22).

Fig.22 Fig.21 Fig.20

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• Position the milk tube as shown in fig. 23 and then place a sufficiently large
cup under the coffee and milk spouts (fig. 23).
• Press the button (fig. 24).The appliance displays:
CAPPUCCINO
and after a few seconds, the frothed milk is run off from the milk spout
into the cup below. (Run off stops automatically).
• The appliance then grinds the beans, delivers the coffee and displays the
"ready" message again.
• The cappuccino is ready. Sweeten to taste and, if desired, sprinkle the froth
with a little cocoa powder.
Fig.23
NOTE 1: While preparing the cappuccino, frothed milk or coffee run off can
be interrupted by pressing button .
NOTE 2: If you run out of milk while delivering frothed milk, remove the
container and refill it.Then put it back in place and press the button to
request a cappuccino again.
NOTE 3: To ensure the milk frother is absolutely clean and hygienic, after
making cappuccinos, clean the channels inside the milk container lid:
• Place a container under the milk spout;
• Press the CLEAN button on the milk container lid down and hold down
for at least 8 seconds (fig. 25). The appliance displays:
CLEANING
After cleaning is complete, remove the milk container and place in the Fig.24
refrigerator. You should not leave the milk outside the refrigerator for
more than 15 minutes.
NOTE 4: To change the quantity of coffee or frothed milk delivered auto-
matically into the cup, follow the instructions in section 14.

13 PREPARING FROTHED MILK (WITHOUT COF-

FEE)
• Remove the lid of the milk container.
• Fill the container with the quantity of milk you want to prepare (fig.19).
• Replace the milk container lid.
• Attach the milk container to the appliance (fig. 22).
• Place a sufficiently large cup under the milk spout (fig. 23). Fig.25
• Press the button twice (within 2 seconds).The appliance displays:
MILK FROTHING
and after a few seconds, the frothed milk is run off from the milk spout
into the cup below.
• After run off, clean the channels inside the milk container by pressing the
CLEAN button as described in the previous section (note 3).

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14 CHANGING THE QUANTITY OF COFFEE AND
MILK FOR CAPPUCCINOS
The appliance is factory preset to automatically a standard cappuccino. To
change these quantities, proceed as follows:
• Fill the container with milk up to the maximum level indicated on the con-
tainer.
• Press the button for at least 8 seconds until the appliance displays:
MILK FOR CAPPUCCINO PROGRAM QUANTITY
Now release the button.The appliance starts to run off milk.
• Once the required quantity of milk has been run off, press the but-
ton again. Milk delivery stops and the quantity is memorised.You should
not run off frothed milk for more than 3 minutes at a time.
• After a few seconds, the appliance runs off coffee into the cup and dis-
plays:
COFFEE FOR CAPPUCCINO PROGRAM QUANTITY
• Once the required quantity of coffee has been run off, press the but-
ton again. Coffee delivery stops and the quantity is memorised.
The appliance is now re-programmed with the new settings and displays:
READY.
15 CLEANING AND MAINTENANCE
Before performing any cleaning operations, the appliance must have cooled
down and must be disconnected from the mains power supply. Fig.26
Never immerse the appliance in the water: it is an electrical appliance.
Do not use solvents or abrasive cleaning products to clean the appliance. A
soft damp cloth will suffice.
NEVER wash ANY of the components of the appliance in a dishwasher.
15.1 Cleaning the coffee maker
Clean the grounds container (as described in section 6, note 7) whenever it
requires emptying.
The water tank should also be cleaned regularly.
The drip tray is fitted with a level indicator (red) showing the level of water
it contains.
When the indicator starts to become visible (a few millimetres under the drip
tray), the drip tray must be emptied and cleaned.
Check that the holes in the coffee spout are not blocked.
Fig.27
To unblock them, scrape the dry coffee residues away with a needle (fig. 26).
Clean the nozzle regularly with a sponge as shown in fig. 27.
15.2 Cleaning the infuser
The infuser must be cleaned regularly to avoid the build-up of coffee encrus-
tations which could cause malfunction. Proceed as follows:
• turn the appliance off by pressing the button (fig. 6) (do not unplug)
and wait for the display to go off;
• open the service door (Fig. 14);
• remove the drip tray and the grounds container (Fig. 15) and clean them;
• press the two red release buttons on the infuser sideways and towards
the centre (Fig. 28) and pull it out;
• IMPORTANT: THE INFUSER CAN ONLY BE REMOVED IF THE APPLI-
ANCE IS OFF.. ATTEMPTING TO REMOVE THE INFUSER WITH THE
APPLIANCE ON MAY CAUSE SERIOUS DAMAGE. Fig.28

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• wash the infuser under running water, without using detergents. Never
wash the infuser in the dishwasher;
• carefully clean the inside of the appliance. To remove the coffee stuck to
the parts inside the appliance, scrape it with a plastic or wooden fork or
similar (Fig. 29) and then pick up all the residues using a vacuum cleaner
(Fig. 30);
• replace the infuser by sliding it onto the supports and pin at the bottom,
then push the PUSH symbol fully in until it clicks into place.

Infuser

Fig .29
Push the PUSH symbol fully in
until it clicks into place.

After having heard the click,

check that the red buttons have
snapped out.

Bottom pipe on the infuser.

The pin must be inserted into the bottom
Fig.30
Support Pin pipe on the infuser.

Check that the two red buttons have snapped out, otherwise the door can-
not be closed.

The two red The two red

buttons have buttons have
snapped out not snapped
CORRECTLY out

CORRECT INCORRECT

• replace the drip tray, complete with the grounds container;

• close the service door.
NOTE 1: If the infuser is not inserted correctly until it clicks into place and
the two red buttons have not snapped out, the service door cannot be closed.
NOTE 2: if it is hard to insert the infuser, before inserting it, squeeze to size
by pressing it vigorously from above and below at the same time, as shown in
Figure 31.

Fig.31

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NOTE 3: If it is still hard to insert the infuser, leave it out of the appliance,
close the service door, unplug from the mains, then plug in again. Wait for all
the lights to go off after the self-diagnosis, then open the door and replace the 1
infuser.
15.3 Cleaning the milk container
Proceed as follows:
• Remove the milk spout (fig. 32) and intake tube.
• Wash all the components with warm soapy water and rinse thoroughly.
Make sure there are no milk residues inside the two holes in the lid of the 2
milk container indicated by the arrows in the fig. 33.
• Put back the intake tube and milk spout.
Fig.32
16 CHANGING AND SETTING THE MENU PARA-
METERS
After pressing the button, when the appliance is ready, you can use the
internal menu to modify the following parameters and functions:
• Clock
• Auto-start time.
• Descaling process
• Coffee temperature
• Length of time the appliance remains on
• Water hardness
• Factory default values
• Washing process
16.1 Setting the clock Fig.33
To set the clock, proceed as follows:
• Press the MENU’ button (the light over the button comes on) then press
the NEXT button repeatedly until the appliance displays:
CLOCK 00:00
• Press the CHANGE button to set the clock. (If you hold the CHANGE
button down, the time is changed rapidly).
• Press the OK button to confirm the value;
• Press the MENU’ button to exit programming mode or NEXT to
change other parameters.
16.2 Setting auto-start time
The appliance can be programmed to come on automatically at a set time.
• Make sure the clock on the appliance is set as described above.
• Press the MENU’ button then press the NEXT button repeatedly until
the appliance displays:
START TIME 00:00
• Press the CHANGE button to set the auto-start time. (If you hold the
CHANGE button down, the time is changed rapidly).
• Press the OK button to confirm the value;
• Press NEXT once and the appliance displays the message:
AUTO-START NO
Press the CHANGE button to modify the function (the appliance dis-
plays: AUTO-START Yes).

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• Press the OK button to activate auto-start;
NOTE: when the appliance is turned off and auto-start time is set, the sym-
bol appears alongside the time on the unlit display.
• Press the MENU’ button to exit programming mode or NEXT to
change other parameters.
16.3 Descale
Over time, the continuous heating up of the water used to make the coffee
leads to lime scale building up in the inner circuits of the appliance.
When the appliance displays the message:
DESCALE
you should perform the descale cycle.
Proceed as follows:
• make sure the appliance is ready.
• press the MENU’ button (the light over the button comes on) then press
the NEXT button repeatedly until the appliance displays:
DESCALE No
• Press CHANGE and the appliance displays the message:
DESCALE Yes
• Press the OK button to start the descale programme.
• Empty the water tank and add the contents of one bottle (125 ml)
of DURGOL descaler plus one litre of water. For subsequent
descaling, use descaler of the same type and brand as supplied (available
from technical service centres authorised by the manufacturer).
• attach the water spout to the nozzle;
• place a container with a minimum capacity of 1.5 litres under the hot
water spout (Fig. 3);
• press the OK button. Descaler runs off from the hot water spout into
the container below.The appliance displays:
APPLIANCE IN DESCALE
• the descale programme automatically performs a series of run offs and
pauses to remove lime scale deposits from inside the coffee maker.
• After about 30 minutes, the appliance displays:
RINSING FILL TANK
The appliance must now be rinsed through to eliminate residues of descaling
solution from inside the appliance. Proceed as follows:
• empty the water tank, rinse and fill with clean water.
• Reposition the tank.
• Empty the full container and then put it back under the hot water spout.
• Press the OK button. Hot water is run off from the spout into the con-
tainer below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.

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• The descale programme is now terminated and the appliance is ready to
make coffee again.
NOTE: if the descaling cycle is interrupted before completion, the appliance
continues to display the descale message and the programme must be start-
ed again from the beginning. Empty the water tank, rinse, fill with clean water
and run off a cup of hot water.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES
THE GUARANTEE.
16.4 Changing coffee temperature
To change the temperature of the coffee, proceed as follows:
• Press the MENU’ button (the light over the button comes on) then press
the NEXT button repeatedly until the appliance displays:
HIGH TEMPERATURE.
• Press the CHANGE button until the appliance displays the required cof-
fee temperature.
• Press the OK button to confirm the temperature selected;
• Press theMENU’ button to exit programming mode or NEXT to change
other parameters.
16.5 Changing the length of time the appliance remains on
The appliance is factory preset to go off automatically one hour after the last
coffee has been made.
The number of hours the appliance remains on (max. 3) can be increased as
follows:
• Press the MENU’ button (the light over the button comes on) then press
the NEXT button repeatedly until the appliance displays: OFF AFTER 1
HOUR.
• Press the CHANGE button to change the number of hours the appliance
remains on.
• Press the OK button to confirm the value;
• Press the MENU’ button to exit programming mode or NEXT to
change other parameters.
16.6 Setting water hardness
The descale message is displayed after the appliance has been operated for a
factory set period of time calculated on the basis of the maximum quantity of
lime scale which may be contained in the water used.
If necessary, this period of operation can be extended, making descaling less
frequent, by programming the appliance based on the actual lime content in
the water used.
Proceed as follows:
• remove the "Total Hardness Test" strip (enclosed on page 2) from its pack-
aging then dip it fully in the water for a few seconds. Remove it and wait
around 30 seconds (until it changes colour and a number of red dots are
formed);
• Turn the appliance on by pressing the button (fig. 6).
• Press the MENU’ button then press the NEXT button repeatedly until
the appliance displays:
WATER HARDNESS 4
• Press the CHANGE button repeatedly until the number coincides with
the number of red squares on the test strip (for example, if there are 3

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red squares on the test strip, press the button until WATER HARDNESS
3 is displayed).
• Press the OK button to confirm the value;The coffee maker is now pro-
grammed to provide the descaling warning when necessary, based on the
actual hardness of the water.
16.7 Resetting factory default settings (reset)
If you change the original values, the factory default values can be reset as fol-
lows:
• Press the MENU’ button then press NEXT repeatedly until the appli-
ance displays:
RESET TO DEFAULT NO
• Press the CHANGE button and the appliance displays "RESET TO
DEFAULT YES:
• Press the OK button to reset the factory default values;
• The appliance is now reset to the factory default settings and the READY
message is displayed.
16.8 Washing process
This function can be used by technical service personnel only.
17 CHANGING THE LANGUAGE
To change the language, press the CHANGE button for at least 5 seconds
until the appliance displays the installation message in various languages. To
select the required language, follow the instructions in section 4.1 :

18 MEANING OF MESSAGE DISPLAYED AND WHAT TO DO

MESSAGE MEANING WHAT TO DO

• The water tank is empty or is positioned • Fill the water tank as described in sec-
incorrectly. tion 6, note 6 and insert it fully.
FILL TANK • The tank is dirty or encrusted with lime • Rinse or descale the tank.
scale.

• The appliance cannot make coffee • Insert the hot water spout, press the
GROUND TOO FINE ADJUST MILL button and run off water from the spout
AND for a few seconds.

• The coffee runs off too slowly. • Turn the grinding regulator (fig. 12) one
INSERT WATER SPOUT AND click clockwise (see section 8).
PRESS OK
• The grounds container is full or missing. • Empty the grounds container and clean
EMPTY GROUNDS CONTAINER as described in section 6, note 7, then
replace.

• After cleaning, the grounds container • Open the service door and insert the
INSERT GROUNDS CONTAINER has not been replaced. grounds container.

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MESSAGE MEANING WHAT TO DO

• With the function selected, the pre- • Add the ground coffee as described in
ADD PRE-GROUND ground coffee has not been poured into section 9.
COFFEE the funnel.

• The coffee beans have run out. • Fill bean container

• If the coffee grinder is very noisy, this • Contact an authorised De' Longhi serv-
FILL BEANS CONTAINER means a small stone in the coffee beans ice centre
has blocked the mill.

• This indicates the presence of lime scale • The descaling procedure, described in
DESCALE in the appliance. section 16.3, needs to be performed as
soon as possible.

• After cleaning, the infuser has probably • Leave the service door closed and the
been left out of the coffee maker. infuser out of the appliance, then follow
PRESS NEXT CHANGE the instructions displayed.

• The service door is open • If the service door cannot be closed,

CLOSE DOOR check that the infuser is inserted correct-
ly (section 15.2 - note 1)

• After cleaning, the infuser has probably • Insert the infuser, see section 15.2
INSERT INFUSER ASSEMBLY been left out of the coffee maker.

• The ground coffee funnel is clogged. • Empty the funnel with the help of a knife, as
described in section 9 note 5 (Fig.18).
• Too many coffee beans or too much • Select a milder taste or reduce the quan-
LESS COFFEE ground coffee has been added. tity of ground coffee, then run off the
coffee again.

• The inside of the appliance is very dirty. • Clean the inside of the appliance thor-
oughly, as described in section 15.2 If
the message is still displayed after
GENERIC ALARM cleaning, contact a service centre.

IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC

DIRECTIVE 2002/96/EC.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special local authority differentiated waste collection centre or to a dealer providing
this service.
Disposing of a household appliance separately avoids possible negative consequences for the environ-
ment and health deriving from inappropriate disposal and enables the constituent materials to be
recovered to obtain significant savings in energy and resources.As a reminder of the need to dispose
of household appliances separately, the product is marked with a crossed-out wheeled dustbin.

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19 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTRE
If the appliance is not working and an alarm light is on, the causes of the malfunction can be identified and
resolved by referring to section 18.
If, on the other hand, no alarm light is on, run the following checks before calling the service centre.

PROBLEM CAUSE SOLUTION

• The cups have not been preheated.. • Heat the cups by rinsing them in hot water or leaving them
The coffee is not hot to rest for at least 20 minutes on the cup warmer tray on
the lid (see section 6, note 3).
• The infuser is too cold • Heat the infuser by pressing the button (fig. 13) before
making the coffee (see section 6, note 3).

• The coffee is ground too coarsely • Turn the grinding adjustment knob one click anticlockwise
The coffee is not creamy
(see section 8).
enough • Wrong type of coffee • Use a type of coffee for espresso coffee makers.

The coffee runs out too • The coffee is ground too finely. • Turn the grinding adjustment knob one click anticlockwise
(see section 8).
slowly.

The coffee runs out too • The coffee is ground too coarsely. • Turn the grinding adjustment knob one click anticlockwise
(see section 8).
quickly.

• The spout holes are blocked. • Scrape the remains of dry coffee accumulated with a needle
The coffee does not come (Fig. 27).
out of one of the spouts.

When the , and • The ground coffee may be blocked in the • Remove the ground coffee inside the funnel using a knife (see
buttons are pressed, the funnel. note 5, section 9). Then clean the infuser and the inside of
the appliance (see description in section 11.2)
appliance does not deliver
coffee, but only water.

When the button is • The appliance is not plugged in. • Check that the power cable is plugged into the mains sock-
et
pressed, the appliance
does not come on.

• The appliance is on.The infuser can only • Turn the appliance off and remove the infuser (see section
The infuser cannot be be removed if the appliance is off 15.2). IMPORTANT: the infuser can only be removed if the
removed for cleaning. appliance is off. Attempting to remove the infuser with the
appliance on will risk causing damage.

• Too much ground coffee has been • Remove the infuser and thoroughly clean the inside of the
added. appliance, as described in section 15.2. Repeat the operation
Pre-ground coffee is being • The button has not been pressed using a maximum of 1 measure of ground coffee.
used (not beans) and the and the appliance has used both the • Thoroughly clean the inside of the appliance, as described in sec-
appliance does not deliver ground coffee added and the coffee tion 15.2. Repeat the operation, first pressing the button
coffee. ground by the grinder. as described in section 9.
• Ground coffee has been added when the • Remove the infuser and thoroughly clean the inside of the
appliance is off. appliance, as described in section 15.2. Repeat the operation,
but switch the appliance on first.

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PROBLEM CAUSE SOLUTION

• The holes in the spouts are clogged with • Scrape the holes with a needle (see section 15.1, Fig. 27).
The coffee does not come dry coffee.
out of the spouts, but • The mobile drawer inside the service • Thoroughly clean the mobile drawer, particularly near the
rather around the service door is blocked and cannot swing. hinges to ensure they are free to swing smoothly.
door.

The milk does not run • The intake tube is not inserted or is • Insert the intake tube in the rubber washer in the milk con-
inserted incorrectly. tainer lid (fig. 20).
out of the milk spout.

• The milk container lid is dirty. • Clean the milk lid as described in section 15.3.
The milk is not well
frothed.

• The milk is not cold enough or is not • Use skimmed or semi-skimmed milk at refrigerator temper-
The milk contains bubbles skimmed or semi-skimmed. ature. If you are still not getting the required results, try
or squirts out of the milk changing brand of milk.
spout.

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 5732158000/06.07

De’Longhi S.p.A - Via L. Seitz, 47 - 31100 Treviso Italia

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