®

The Chamberlain Group, Inc.

845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com

SPSWin
Sentex Programming Software for Windows®
- User’s Guide -

SPSWin

Horizon H Horizon M

Infinity S Infinity M Infinity L

 TABLE OF CONTENTS
Installation and Overview Accessing Unit and Multi-Link Data Fields . . . . . . . . . . . .37
Creating and Editing Directory Sets
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 (Multi-Link Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Differences Between SPS and SPSWin . . . . . . . . . . . . . . . .4 Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Installing SPSWin Version 4.2 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40-42
(and/or its companion applications) . . . . . . . . . . . . . . . . . .5
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Sharing an SPSwin Datatbase . . . . . . . . . . . . . . . . . . . . . .7
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Windows NT/2000/XP Administrator Notes . . . . . . . . . . . .7
Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
SPSWin Help and Tables . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
SPSWin Unit Setup Overview . . . . . . . . . . . . . . . . . . . . . . .9
Sending Data to a Unit 47
Starting SPSWin
Starting SPSWin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Merging Unit Data
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Creating or Editing an SPSWin Password . . . . . . . . . . . . .11 Accessing the Merge Feature . . . . . . . . . . . . . . . . . . . . . .48
Main Window Toolbar Reference . . . . . . . . . . . . . . . . . . .11 Setting Merge Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Viewing Update Results . . . . . . . . . . . . . . . . . . . . . . . . . .49
Communications
Printing or Exporting Reports
Accessing Modem Configuration . . . . . . . . . . . . . . . . . . .12
Setting Your Modem Configuration Accessing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
and Connect Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-13 Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Connecting to a Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Exporting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Communications Options . . . . . . . . . . . . . . . . . . . . . . . . .15 Reports Description . . . . . . . . . . . . . . . . . . . . . . . . . . .52-54

Creating or Editing a Unit Definition Viewing and Printing Transactions

(Stand-Alone Units)
Downloading Transactions . . . . . . . . . . . . . . . . . . . . . . . .55
Opening a New Unit Definition Window . . . . . . . . . . . . . .16
Viewing and Printing Transactions . . . . . . . . . . . . . . . . . .55
Creating or Editing a Unit Definition (Stand-Alone) . . . . .17
Copying a Unit Definition . . . . . . . . . . . . . . . . . . . . . . . . .17
On-Line Programming
Creating or Editing a Multi-Link Chain Using the On-Line Programmer . . . . . . . . . . . . . . . . .56-57
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . .57
Opening a New Multi-Link Chain Definition Window . . . .18
Changing the Unit Password . . . . . . . . . . . . . . . . . . . . . .58
Creating a New Multi-Link Chain Definition . . . . . . . . . . .19
Appendix
Receiving Data from Unit
SPSWin Main Window Menu Bar . . . . . . . . . . . . . . . .59-61
Selecting Display Type . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Unit Definition Window Menu Bar . . . . . . . . . . . . . . . .62-63
Downloading Unit Data . . . . . . . . . . . . . . . . . . . . . . . .21-22
Control Panel Actions Reference . . . . . . . . . . . . . . . . . . .64
Verifying Unit Data Has Been Received . . . . . . . . . . . . . . .23
Merge Options (Data Results Reference) . . . . . . . . . .65-66
Upgrading Your Unit(s) . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Conflict Definitions (Unit Update Status Report) . . . . .67-68
Entering and Editing Unit Data
Time Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24-25
Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26-28
Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29-30
Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31-36

2
 I N S TA L L AT I O N A N D O V E R V I E W
The procedures in this manual assume that you are familiar
withyour telephone entry system (Horizon, Infinity, or Multi-Link).
This chapter will cover:
• System Requirements • SPSWin Help and Tables
® ® ®
• Differences Between SPS and SPSWin • Windows NT /2000 /XP Administrator Notes
• Installing SPSWin Version 4.2 • Installing SPSWin Version 4.2
(and/or its companion applications) • SPSWin Unit Setup Overview

IMPORTANT NOTES:
• Each time you finish entering data in SPSWin, you must always
either Send Changes or Send All to the unit, or the changes
will not take effect. For more information, see Sending Data to
a Unit.
• If you do not perform either Send Changes or Send All after
making changes in SPSWin, your system will not function
predictably.

System Requirements
To run SPSWin, your system must have Windows 95 (full version)
or higher and the following:
NOTE: For databases having a large number of access codes
(e.g., a combination of 1000 or more directory codes, entry
codes, and/or cards), Chamberlain strongly suggests using the
recommended hardware.

® ® ®
Windows 95 , 98 , or ME Users
TABLE 1

Minimum Recommended

Pentium 233-megahertz (MHz) Pentium II 400-megahertz (MHz)

IBM PC-Compatible Computer IBM PC-Compatible Computer
64 MB of RAM 128 MB of RAM
240 MB hard disk free 300 MB hard disk free
Internet Explorer 4.01
®
Internet Explorer® 5.0
(Service Pack 2)
Hayes-compatible modem connected to a COM port
CD ROM
Mouse
800 x 600 Display Setting

®
• Windows 95 Users: You must have Y2K Update installed on
your machine.
®
• Windows 98 Users: You must have Y2K Update 2 installed on
your machine - does not apply to Windows 98, Second Edition.

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 I N S TA L L AT I O N A N D O V E R V I E W
Windows NT, 2000, or XP ® Users

TABLE 2
Minimum Recommended
Pentium 333-megahertz (MHz) Pentium II 400-megahertz (MHz)
IBM PC-Compatible Computer IBM PC-Compatible Computer
128 MB of RAM 256 MB of RAM
240 MB hard disk free 300 MB hard disk free
Internet Explorer 4.01 Internet Explorer 5.0
(Service Pack 2)
Hayes-compatible modem connected to a COM port
CD ROM
Mouse
800 x 600 Display Setting
®
• Windows NT 4 Users: You must have Service Pack 6
(or greater) installed on your machine.
®
• Windows 2000 Users: If you receive an error message stating
that you need Windows Installer 2.0, make sure the CD is your
®
computer’s drive, open Windows Explorer , go to the CD’s
\Support\Windows Installer 2.0\Win2000 directory and
double-click on the instmsiw.exe setup file. When the setup is
complete, double-click the “setup.exe” file on the CD’s root
directory to start the installation again.
• Windows NT/2000/XP® Users: You must have administrator
privileges to install the application.

Differences Between SPS and SPSWin

USABILITY ICONS AND HIGHLIGHTS
SPS is linear – accessing each feature requires a step-by-step In addition to other Windows features, SPSWin helps you
procedure. SPSWin is a Windows program – you can access any remember pending unit updates, last unit update, unit type, what
feature at any time. data has been changed, and much more through the use of
highlighting and eye-catching icons. You no longer have to look
VERSATILITY
for data differences and easy to forget updates – SPSWin icons
SPS stores basic tenant and unit data. SPSWin also stores time and highlighting make the information jump off the screen at you.
zones, schedules, holidays, relays, etc.
WINDOWS FEATURES
CONVENIENCE
SPSWin gives you all he conveniences of Windows, including
SPS requires the user to look up data one function at a time. Toolbar, Taskbar, function tabs, and drop-down menus that allow
SPSWin displays whole categories of data together – and allows instant access to all SPSWin features.
the user to access any desired data with a few mouse clicks.
ONLINE PROGRAMMER
FAST STARTUP
You may use SPSWin 4.2 to program a unit on-line as you would
SPS requires that the unit be installed and connected before data with SPS DOS. For more information on using the on-line
can be entered. SPSWin allows the user to enter data without first programmer, see Online Programming.
connecting with the unit, so as soon as the unit is installed, you
are ready to connect, send data, and go.
DATA CONTROL
SPSWin has additional features, including a Merge Select that
gives you power over what data supercedes when receiving, and
a Housekeeping function that allows you to select how many
database revisions to retain in memory.

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 I N S TA L L AT I O N A N D O V E R V I E W
Installing SPSWin Version 4.2 (and/or its TO INSTALL SPSWIN 4.2
Companion Applications) 1. Start Windows.
2. Place the SPSWin CD in the CD ROM drive. SPSWin will
ABOUT THE SPSWIN CD automatically start the installation process; follow the
This CD includes the installation programs for: on-screen prompts. If the installation process does not
• SPSWin (SPS for Windows) – Includes Tenant Manager, Data automatically start, continue with the instructions below.
Exchange, and ERMAWin 3. From the taskbar, click the Start button, point to Settings on
• SPS-DOS (SPS DOS version) – Refer to the SPS-DOS User’s your desktop, then click on Control Panel.
Guide for more information. 4. From the Control Panel window, double-click on Add/Remove
• ERMA-DOS (ERMA DOS version) – Refer to the ERMA-DOS Programs.
User’s Guide for more information. 5. From the Add/Remove Programs screen, under the
Install/Uninstall tab, click Install.
You may install any of the applications from this CD together or as
separate stand-alone applications. The installation program is 6. Follow the on-screen prompts.
located in the root directory and will start up automatically when NOTE: SPSWin may prompt you to reboot your machine one or
you insert the CD. more times during the installation process. This is required by
Microsoft. If after each reboot SPSWin does not automatically
Installation continue with the installation, double-click on the setup.exe file in
the SPSWin subdirectory.
In order for SPSWin 4.2 or its companion applications to operate • If this is a new install, then you’ve completed the installation.
properly, it must be installed onto the computer workstation’s
• When upgrading from SPSWin version 1.04 to 4.2 or above,
hard disk drive from where the application will be launched. continue with the Upgrade Conversion instructions below.
SPSWin 4.2 or its companion applications cannot be executed
directly from the CD. During the installation, you will be prompted • When upgrading from SPSWin version 1.05 or above to 4.2 or
to select one or more applications to install. Enable the above, continue with the Upgrade Utility instructions
checkbox(es) next to the application(s) you wish to install. on page 6.
UPGRADE CONVERSION FROM 1.04 (16 BIT) TO 4.2 OR ABOVE
IMPORTANT NOTES: (32 BIT)
• If you are upgrading SPSWin from an earlier version, you must 1. Start SPSWin. A dialogue box will inform you that there is a
install version 4.2 in the same directory where the older version bit-level version mismatch.
of SPSWin currently resides. 2. You will be asked if you want to convert the data to 32-bit.
• Before installing SPSWin on a computer running Windows ® NT, Click the OK button. The information in the 16-bit databases
2000, or XP, review the notes on page 6. will be copied into 32-bit databases.
• Users cannot run SPSWin on a central server from remote 3. Do this for both the SPSWin and ERMAWin
workstations. All users must have SPSWin installed on their (Transaction) databases.
local computer. However, they can share a database (.mdb file)
if they have read/write capabilities to the server where the
database resides (page 6).

5
 I N S TA L L AT I O N A N D O V E R V I E W
UPGRADE DATABASE UTILITY FOR ALL VERSIONS
1. Start SPSWin, Tenant Manager, or Data Exchange. If you get a
message stating “Database Version Mismatch”, you must run
the SPSWin Database Upgrade Utility.
NOTE: If you do not have access to the SPSWin application, check
with your system administrator.
2. Run the Database Upgrade Utility (under the Tools
menu in SPSWin).
OR
From the taskbar, select Start >> Programs >> Sentex
Applications >> SPSWin Database Upgrade Utility.
3. Run the utility on your SPSWin database(s). Click on SPSWin.
Check the file name and path. If the file path is incorrect, click
Browse and select the correct file. Click OK.
4. Run the utility on your ERMAWin databases (only if your
ERMAWin databases were built before SPSWin 2.0). Click on
ERMAWin. Check the file name and path. If the file path is
incorrect, click Browse and select the correct file. Click OK.
All the data from your old databases will be copied into the
new databases.
NOTES: IMPORTANT NOTE: When downloading data from a unit and
• If at the initial setup your system detects that MDAC (Microsoft merging it to your SPSWin database (with a Receive All
Data Access Components) version 2.6 must be installed or command), the download time may vary. The time it takes your
reinstalled, click Next. The system will add it and may require a system to merge the data depends on the size of your database,
restart. Microsoft requires the reboot. the number of units involved, the capacity of the unit(s), your
computer speed, etc.
• When uninstalling SPSWin 3.0 or below, Chamberlain strongly
suggests using the automatic uninstall feature. We discourage To avoid unnecessary download time, determine whether you
manually uninstalling SPSWin 3.0 or below. need to download all the data (Receive All) or partial data
(Receive Settings).
• Although the system will not overwrite the database,
Chamberlain still recommends that you make backup copies. If no data has been entered at the unit itself, there is no need to
perform a full download to SPSWin. Or if you know all the
• SPSWin stores information in the Windows Registry. You can
changes that have been made at the unit (and there are only a
access this information through the following location in the
few), consider entering the changes into SPSWin yourself rather
registry: Hkey_Current_User\Software\VB and VBA Program
than performing a full download.
Settings\SPSWin32.
® Remember, you should only need to download all unit data once
• The SPSWin 4.2 CD provides Internet Explorer Service Pack 2
(before you can send data). When you download and merge unit
for IE 4.01 (installing with Browser Only will suffice). The
data into SPSWin with a Receive All command, the application
installation includes the following: Browser Only, Online,
will download all the data and merge it into the SPSWin database,
Standard, and Full Installation. To install Service Pack 2, run
® regardless of the number of changes that have been made to the
the ie4setup.exe file. If your version of Internet Explorer is
database at the unit(s).
earlier than 4.01, you will need to obtain Internet Explorer from
Microsoft.
• If you want to look at the databases through a program other
than SPSWin, Chamberlain recommends that you make a copy
of the databases for that purpose. You can view the databases
®
using Microsoft Access 7.0, or you can export the data for
®
use in other programs such as Microsoft Excel .

6
 I N S TA L L AT I O N A N D O V E R V I E W
Sharing an SPSWin Database IMMEDIATELY AFTER THE INSTALLATION
If there are multiple SPSWin users:
A shared SPSWin database enables multiple users to edit its data.
An SPSWin database (.mdb file) may be shared if the database • Provide shared privileges for the entire SPSWin subdirectory
resides on a network server/computer where the SPSWin users (and any other directory that will store the databases)
have read and write capabilities. When enabling users to share an AND
SPSWin database, perform and ensure the following: • Grant “Full Control” permission for each user to each
• Locate the SPSWin .mdb file (located in the SPSWin directory). subdirectory storing the SPSWin databases.
Copy it to the server. Then each user must select the database. CHANGING SPSWIN FILES (MULTIPLE USERS)
Each user should know that the database is shared with
Since each user has an individual registry, it is advised not to
another user (or other users), thereby avoiding any confusion
change the location of the SPSWin database. Database
when editing data.
information changed by one user will not be reflected in all users.
• Users sharing the same database should avoid simultaneously
editing data for the same units. NO “COLLISION/RACE” CONDITION
SPSWin does not currently support record “locking” (i.e., the
• Users sharing the same database should also avoid editing process whereby only one user may work with the same database
data when another user attempts to transmit data to/from units
record at a time). Multiple users may simultaneously work with
associated with the database. This may cause unexpected
the same database record; however, doing so may result in data
results.
loss or corruption. Please manage multiple users accordingly.
®
Windows NT/2000/XP Administrator Notes SPSWin Help and Tables
If SPSWin will run on Windows NT®, 2000®, or XP® and you are
the system administrator, note the following: HELP
SPSWin has five “help” aids:
BEFORE THE INSTALLATION
You must have administrator privileges to install SPSWin. • Tool Tips are brief descriptions of most buttons and many
® screen features.
WINDOWS XP USERS:
• Status Bar help is located near the top of the Main Screen and
If there are multiple SPSWin users, there are two ways to at the bottom of the Edit Menu screens.
configure your system:
• “What Next?” is a button located in the button menu.
In Windows Explorer®, go to Tools >> Folder Options >> View
• “Getting Started” is in the Help menu of the Main Screen.
and disable the “Use simple file sharing (Recommended)” option.
Then provide shared privileges and grant “Full Control” • Online Help is an on-line version of this manual provided
permission after installing SPSWin (see below). for reference.
OR
When installing SPSWin, change the install path to the Shared
Documents directory. The default path for this directory is
C:\Documents and Settings\All Users\Documents.
NOTE: Installing SPSWin with this method will provide access to
all users.

7
 I N S TA L L AT I O N A N D O V E R V I E W
TABLES FIGURE 1
Many of the windows include a grid-like format called a table.
Each row of the table gives the information for one unit, access
code, access level, etc. Each column header tells what information
is listed for each row (Figure 1). Column Header Column

• Row Selector Column: Select an entire row by clicking in the

Row Selector Column. The row will be highlighted.
• Column Header Row: These entries tell you what information Row Selector
Column
can be found in each column. You can change the column
Row Indicator
width by placing the mouse pointer over a column divider in the
column header. The icon changes to a double-arrow sizing icon.
Drag the icon to resize the column.
Row
• Row Indicator: The triangle indicates the current row selected.
An asterisk (*) in the row Selector Column indicates
Horizontal
new row. Scroll Bar
• Cells: To edit the information in a cell, click on the cell. The cell
will be highlighted. You can now change the information in the
cell. To move from cell to cell, you may use the [TAB] key, or
click on the next cell.
• Horizontal Scroll Bar: All of the columns may not fit onto one
screen. Use the Horizontal Scroll Bar to move back and forth to
see columns on the left or right edge of the screen.
• Vertical Scroll Bar: All of the rows may not fit onto one screen.
Use the Vertical Scroll Bar to move up and down to see rows
which are off the top or bottom edge of the window or page.
• To Add Rows: You may add a new row in one of two ways:
1. Click on the Add or New button. A new row will appear,
ready for you to enter data.
2. Look for a asterisk (*) in the Row Selector Column. Click on
a cell in that row.
• To Delete Rows:
1. Click on the row indicator. The row will be highlighted.
2. Click on the Delete button. The row will be marked for
deletion with an X.
3. When you click on Apply or Done, the row (and the data)
will disappear from the display.
• To Resize Columns: Click and hold a column divider, move
mouse left or right to desired column position, and release the
mouse button. The new column position will be saved when
clicking the Done button.

8
 SPSWIN UNIT SETUP OVERVIEW
Because SPSWin is capable of so much, new units can require
extensive setup if all SPSWin functions are to be used. When
setting up new units (all types except Horizon, which is simpler),
Chamberlain recommends that you follow the setup sequence
provided below.
NOTES:
• You do not have to use all the features listed below. Only the
steps marked with an asterisk (*) are required.
• After entering information in each area, do not forget to save
the data before leaving the window, since all data not saved will
be lost.
1. PROFILE PAGE *
IMPORTANT NOTE: With Firmware 3.0 and above, even single 8. DIRECTORY SETS PAGE (MULTI-LINK ONLY)
units must be selected as multi-link (chains of one). Create all necessary Directory sets and select all
Stand-Alone Units: Enter all necessary unit connect applicable units.
information (baud rate, password, telephone number, answer 9. ACCESS CODES PAGE (ALL UNITS EXCEPT HORIZON)
type, etc.).
Enter all tenant names, telephone numbers, cards, codes, etc.
Multi-Link Chains: Create each unit in the existing All schedules previously set up will be accessed from here
multi-link chain (using the Add Unit icon). if needed.
2. MESSAGES PAGE *
Stand-Alone Units: Select the unit display type.
Multi-Link Chains: Select the display type for each unit.
3. CONNECTION PAGE (RECEIVE DATA FROM UNIT)
Select Receive All or Receive Settings to retrieve all the
necessary unit settings and capacities before you send data
to the unit.
4. HOLIDAYS PAGE
Create all necessary holiday dates that will be referenced by
Auto-Unlock and Time Zone schedules.
5. TIME ZONES PAGE
Stand-Alone Units: Create all necessary time zones. Make sure
to give each zone a name, since this is how you will select it in
the Access Codes page.
Multi-Link Chains: Create all necessary time zones for each
unit in the multi-link chain. Make sure to give each zone a
name, since this is how you will select it in the
Access Codes page.
6. SCHEDULES PAGE
Stand-Alone Units: Create all necessary Auto-Lock/Unlock
schedules.
Multi-Link Chains: Select all applicable units, then create all
necessary Auto-Lock/Unlock schedules.
7. ACCESS LEVELS PAGE
Stand-Alone Units: Create all necessary access levels.
Multi-Link Chains: Create all necessary access levels (select all
applicable units if multi-link).

9
 STARTING SPSWIN
Starting SPSWin
1. Click on Start.
2. From the fly-up START menu, select PROGRAMS >> Sentex
Applications >> SPSWin.
3. If the SPSWin Password screen appears (Figure 2), enter the
password and click Done.
NOTES:
FIGURE 2
• Sentex Applications is the default name of the program group
and will appear unless the user has changed the program
group name.
• To create a shortcut to SPSWin, drag the SPSWin32 EXE file
®
icon onto the desktop (see Windows User Guide for details).

Passwords
There are two types of passwords used in SPSWin:
UNIT PASSWORDS
These passwords are required when connecting to a unit and
must be 6 digits in length. Unit passwords also add an extra level
of security by allowing you to assign selected units to other
SPSWin users.
SPSWIN PASSWORDS
These passwords are not required and can range in length from 1
to 30 characters. SPSWin passwords force SPSWin users to enter
a password when opening the application.

10
 STARTING SPSWIN
Creating or Editing an SPSWin Password FIGURE 3

1. Under the Tools menu bar, select Security.

2. At the Security window (Figure 3), enter/edit the password. The
password must be entered twice for verification.
3. To require the password at SPSWin startup, check the
Password is required field. Removing the checkmark disables
the password requirement.
NOTES:
• For security, entries are displayed as asterisks (*) instead
of letters.
• Up to 30 keyboard characters can be entered.
• Any keyboard character can be used, including the spacebar.
• The password is not case sensitive.

Main Window Toolbar Reference

Auto Update
New Configure Status
Open Unit Multi-Link Chain Modem Report Show Help
New Unit

Open Custom Unit What’s Next?

Multi-Link Chain Configure Detail
Modem Report

Button Purpose See Page

Creates a new stand-alone unit definition. 17

Opens an existing stand-alone unit definition. 17

Creates a new multi-link chain definition. 19

Opens an existing multi-link chain definition. 19

Prompts SPSWin to automatically configure your modem settings. 12

Allows you to custom configure your modem settings. 13

Runs the Unit Update Status Report. 54

Runs the Unit Detail Report. 52

Opens the SPSWin Help file. n/a

Opens the SPSWin What’s Next? hints window. n/a

11
 C O M M U N I C AT I O N S
Accessing Modem Configuration FIGURE 4

When SPSWin has been successfully started, the Main Window is

displayed (Figure 4). Most SPSWin functions may be accessed
from the Main Window. SPSWin’s modem configuration options
appear under the Communication menu on the Main Window.

Setting Your Modem Configuration and

Connect Set
When using SPSWin for the first time, allow the application to
configure your modem and create one or more connect sets to be
referenced later in a unit definition. A connect set is a set of
FIGURE 5
instructions that tells SPSWin how to connect with your unit.
NOTE: Supports COM 1-9 only.
AUTO CONFIGURE
Perform the following instructions to have SPSWin automatically
configure your connection settings. At the main window, select
Auto Configure under the Communication menu option. You will
arrive at the Communications Auto Configuration screen
(Figure 5).

SPSWIN WILL AUTOMATICALLY . . .

• Search for each COM port on your computer, identifying any
modems (Supports COM 1-9 only).
• Create a connect set for direct connection (RS232) on each
COM port.
• Create (2) two connect sets for each modem
(300 & 2400 baud).
When SPSWin finishes its search, you will arrive at the Select FIGURE 6
Modem screen for each modem it found (Figure 6).

1. Select the modem from the drop-down field.

Don’t know your modem type? Check your modem settings in
your computer’s control panel: Click the windows Start button
(bottom left corner), go to Settings, Control Panel, and
double-click Modems.
• If your modem type is not a selection in the drop-down
field, you may manually enter the model type and
initialization strings.
• If all else fails, select a Default value from the drop-down
field and try to connect to a unit. If the first default setting
doesn’t work, try other default settings. Once you have
identified which initialization strings work, you can enter the
model name. SPSWin will store these new modem settings.
2. Click OK.
3. When the window displays “Click OK to save,” it has created
and named at least one connect set for you and is finished.
When you are finished saving the connect set, click the Done
button to return to the SPSWin Main Window.
If Auto Configure can’t decipher your modem setup:
• Make sure your modem is turned ON and enabled.
• Make sure the modem is on COM 1-9.
• Use Retry once or twice. If Retry fails, select Cancel, return
to the Main Window, and select Custom Configure from the
Communication drop-down menu.

12
 C O M M U N I C AT I O N S
CUSTOM CONFIGURE FIGURE 7
To custom configure your modem and create connect set, perform
the following steps:
1. Key in the desired name for the Connect Set in the NAME field
(Figure 7).
2. Select the desired Connection Type: Select Modem if you are
using the telephone, or Direct if you are using a direct
RS232 connection.
3. Select the Modem Speed: 300, 1200, 2400, and 4800 Baud are
available. (Horizon is 300 or 2400 baud only; 4800 baud for
Direct Connect only).
4. If desired, enter any connect set notes in the Description field.
5. Set Communications Port: Unless you know which
communications port to use from previous experience, select
the Find It button and SPSWin will try to find and enter the
correct communications port for you.
6. Select the desired Speaker Volume: Soft, medium, and loud.
7. Set Modem Initialization Command: Manually select the
modem from the drop-down field.
Don’t know your modem type? Check your modem settings in
®
your computer’s control panel (refer to your Windows
documentation for more information).
• If the modem type is not a selection in the drop-down field,
you may enter the name and initialization strings manually.
• If this fails, select a Default value from the drop-down field
and try to connect to a unit. If the first default setting
doesn’t work, try other default settings. Once you have
identified which initialization strings work, you can enter the
model name. SPSWin will store these new modem settings.
8. Set Modem Post Initialization Command: This command is
used to tweak problem modems; changing the default is not
recommended unless you are still experiencing trouble
connecting to a unit. Call your local dealer for technical support
assistance.
9. Once the data for this window has been entered, you must
select either the Save or Done button to save the data. If this
data is not saved, leaving this window will lose all data entered.
Select the Done button to return to the SPSWin Main Window.

13
 C O M M U N I C AT I O N S
Connecting to a Unit FIGURE 8

1. To start, from the Unit Definition window, select the

Connection tab to display the Connection page (Figure 8).
2. Select the connect set (which you created earlier) by clicking
on the down arrow next to the Name box, then selecting the
connect set name entered earlier.
3. Select the Connect Mode. There are two answer modes, each
with three subtypes.
Standard Shared Line
(Old Style)
Automatic Automatic
Timed Automatic Timed Automatic
Manual Manual
4. If you are using an RS-232 direct connection, select Use Direct
Connection. Click on the Connect button. The Connect To Unit
window will be displayed (Figure 9).
5. To start the connection process, select the Connect button.
• When sending or receiving unit data, you do not need to FIGURE 9
click the Connect button. Clicking a Send or Receive button
prompts SPSWin to automatically connect to the unit.
• When the connect process begins, the Connect Status box
(top right of window) and the status area (lower right of
window) become active. The “Handshake OK” message will
display in the Progress Window. The Connect button
changes to Disconnect, allowing you to terminate the
connection at any time.
• When the Connect Status box turns green and displays On
Line and the status area at the bottom of the window turns
blue and displays “Connected”, you are ready to use the
control panel.
6. On the Connect To Unit window, click on the Control Panel
button. The Control Panel window will then be displayed.
NOTES:
• Shared Line and subtype answer modes are now supported by
Multi-Link Firmware 3.0 and above.
• Shared Line is for use with the multiple entry option, in which
you have more than one stand alone or single multi-link
(3.0 and up) unit sharing one telephone line. All units must
have the same number of rings before answer, and
unique passwords.
• Chamberlain recommends starting out by using Automatic.
• If you have problems connecting using Automatic, then try
Manual, which allows you to set the time at which the
password is sent.
• Once you determine the best time to send the password, select
Timed Automatic so you don’t have to reset the Manual
answer mode each time you connect with the unit.

14
 C O M M U N I C AT I O N S
MULTI-LINK CHAINS FIGURE 10
Connecting with multi-link chains is the same as for stand-alone
units, except that the multi-link connection page has a row of unit
numbers. The user must select the unit, combination of units, or
all units (1-16) that he wishes to address.
• Double-clicking on Units selects or deselects all units.
• Selecting or deselecting a unit causes it to turn yellow.
• When a unit is being contacted, its background
turns turquoise.

Communications Options
The Communications Options screen (Communication menu
>>> Options) allows you to configure particular communications
settings when SPSWin cannot successfully connect to the unit(s)
FIGURE 11
under its current or default settings. Call your local dealer for
assistance with Modem Connection and Direct Connection.
GENERAL
When a communication failure occurs while SPSWin is sending
data to a unit, the software will automatically attempt to resend
the data up to the maximum number of attempts necessary. To
disable the re-send attempts, enter a 0.
MODEM CONNECTION
This tab provides modem control settings.
• Modem Wake-Up Wait Time: Controls the maximum time in
seconds for the modem to respond to a “wake up” call.
• Modem Initialization Wait Time: Controls the maximum wait
time in seconds for the modem to respond to an initialization
command. FIGURE 12
• Maximum Modem Initialization Retries: Controls the
maximum number of retries attempted during modem
“wake up” and initialization.
• Modem Connect Wait Time: Controls the maximum time in
seconds that SPSWin will wait for a carrier tone before it stops
the connection process.
DIRECT CONNECTION
During the direct connection process, SPSWin will time out (i.e.,
cease the connection process) if it does not receive input from the
unit for the defined number of second.

15
 C R E AT I N G O R E D I T I N G A U N I T D E F I N I T I O N
(STAND-ALONE UNITS)
Opening a New Unit Definition Window FIGURE 13

IMPORTANT NOTE: When using Firmware version 3.0 and above,

even single units must be set up as Multi-Link chains of one.
Open the Unit Definition window by double-clicking <new unit>
on the Existing Sentex Units field of the SPSWin main window
(Figure 13). A drop down menu will appear, giving you the choice
of Unit or Multi-Link. Click on Unit. The Unit Definition window
and Profile Page will be displayed.
COLUMN DESCRIPTIONS
Icon: The far left column displays the graphical representation of
the unit type.
Unit Site Name: Name of stand-alone units or Multi-Link chains.
Description: Description of the unit.
Unit Type: Type of unit – Horizon, Infinity, or Multi-Link.
Updates Pending: A check (✓) appears in this column if changes
have been made, but not yet sent to the unit; if the column is
blank, any changes made have already been sent.
Definition Last Updated: Date and time anything was changed in
the unit definition, whether or not new information was sent to the
unit. For example, the description may be changed, but that
information will not be sent to the unit.
Unit Last Updated: Date and time when any changes were last
sent to the unit from SPSWin.
Data Last Received from the Unit: Date and time when
information was last received from the unit.
Unit Short Name: Unique name which identifies specific unit in
the database.

16
 C R E AT I N G O R E D I T I N G A U N I T D E F I N I T I O N
(STAND-ALONE UNITS)
Creating or Editing a Unit Definition FIGURE 14
(Stand-Alone)
The Unit Definition window contains all the functions necessary to
manage a unit, which are indexed like a card file with “tabs”
(Figure 14). When you access the Unit Definition window, the
Profile Page appears first.
1. Enter the Unit Site Name. This is the name that will be
displayed in the Existing Sentex Units field of the SPSWin Main
window.
2. Enter the Short Name. Clicking the cursor in this field causes
SPSWin to create the short name for you. You can change this
short name now, but once it is saved, it must remain the same,
since this is the name the database will use to correlate all unit
data used in SPSWin. The short name can be a maximum of
six characters.
3. Enter the Unit Type, either Horizon or Infinity, from the combo
box. Click on the data field and the combo box will drop down.
Click on the desired unit type and the menu will roll back up
and display your choice. If desired, enter any unit notes in the
Description field.
4. Enter the Telephone Number used to communicate with the
unit. If you are directly connected to the unit via RS-232, leave
this data field blank.
5. Enter the Password required to access the unit. The factory
default is 000000 (six zeroes). You can change it if desired, or
leave the factory default.
6. Once the data for this window has been entered, you must
select either the Apply or Done button to save the data.
FIGURE 15
Copying a Unit Definition
When copying a unit definition, SPSWin will create a new unit
definition and copy over all associated data.
1. At the SPSWin main window, select the unit definition that you
want to copy.
2. Under the Unit menu option, select Copy.
3. At the Copying Unit Definition screen (Figure 15), edit the Unit
Site Name, if necessary.
4. Edit the Short Name, if necessary. The short name is a unique
identification tag the application uses to identify the unit.
5. Click OK.

17
 C R E AT I N G O R E D I T I N G A M U LT I - L I N K C H A I N
Opening a New Multi-Link Chain Definition FIGURE 16
Window TOP: FROM MAIN WINDOW MENU

IMPORTANT NOTE: When using Firmware version 3.0 and above,

even single units must be set up as Multi-Link chains of one.
Open a new Multi-Link Chain Definition window by clicking on
Unit >> New >> Multi-Link Chain on the SPSWin main window
Menu, or by selecting the New Multi-Link Chain icon on the main
window toolbar (Figure 16). The Multi-Link Chain Definition
window and Profile Page will be displayed.
NOTE: A multi-link chain can consist of up to a maximum
of 16 units.

BOTTOM: FROM TOOLBAR ICON

New New
Open
Unit Multi-Link Open
Unit
Chain Multi-Link
Chain

18
 C R E AT I N G O R E D I T I N G A M U LT I - L I N K C H A I N
Creating a New Multi-Link Chain Definition FIGURE 17

1. Enter the Chain Name. This is the name that will be displayed
in the Existing Sentex Units field of the SPSWin main window.
2. Enter the Short Name. Clicking the cursor in this field causes
SPSWin to create the short name for you. You can change this
short name now, but once it is saved it must remain the same,
since this is the name the database will use to correlate all unit
data used in SPSWin. The short name can be a maximum of
six characters.
3. Enter notes in the Description field (optional).
4. Enter the Telephone Number used to communicate with
the unit.
5. Enter the Password required to access the chain. The
password should match the one at unit #1. The factory default
is 000000 (six zeroes). You can change it if desired.
6. Enter the Unit Site Name and Description in the Multi-Link
chain box. SPWin automatically sets the unit number (Unit #1)
and time stamps the entries.
FIGURE 18
7. To add more units to the chain, select the Add Unit icon on the
toolbar or double-click on Unit Site Name to bring up the
Editing Multi-Link Chain window (Figure 18).
8. Click New to add a unit to the chain.
You can optionally change the unit name and descriptions, then
click Apply.
NOTE: You may add more units to your chain in the
Editing Multi-Link chain window. Step 8 is for Multi-Link chains
only. This includes arm and/or “B” type units.
9. When data has been entered, select either the Apply or Done
button to save the data.

19
 R E C E I V I N G D ATA F R O M U N I T
Selecting Display Type FIGURE 19

Before connecting with the unit, first select the Display Type.
1. From the Unit Definition Window select the Messages tab. The
User-Defined Messages page will appear (Figure 19).
2. Click on the right arrow to select the Unit and Model.
3. Select the display type by clicking on the Unknown box, just
below the Display Type box (to make the drop-down arrow
appear); then click on the down arrow.
4. Select the display type. If unit does not have a display, then use
the None selection.
NOTE: You will not be able to connect to a unit if any display type
is set to Unknown. You must select a display type for each unit in
the chain to connect to the unit. Select <none> for ARM or Infinity
“B” type units.
5. When display type has been selected, click either the Apply or
Done button to save the data.

20
 R E C E I V I N G D ATA F R O M U N I T
Downloading Unit Data Standard Shared Line
(Old Style)
1. From the Unit Definition window, select the Connection tab,
and the Unit Definition window Connection Page will appear Automatic Automatic
(Figure 20). Timed Automatic Timed Automatic
NOTE: If you have input unit data that will differ from the Manual Manual
unit data to be downloaded, refer to Merging Unit Data.
2. Select the connect set from the Name drop-down field. If no FIGURE 20
connect set has been created, you must do so before
continuing (refer to Setting Your Modem Configuration and
Connect Set).
3. If desired, enter or edit any connection notes in the
Description field.
4. Select the Answer Mode. There are two answer modes, each
with three subtypes.
5. Click the Connect button. The Connect To Unit window will be
displayed (Figure 21).
6. To start receiving unit data, click on Receive All or Receive
Settings.
7. SPSWin gives you a choice of how much data you wish to
receive from the unit:
Receive Settings: This command downloads all unit data
except Directory, Entry, and Card Codes. Use this command if
Directory, Entry, or Card Codes have not been programmed at
the unit and unit configuration data (besides codes) needs to
be downloaded to SPSWin (e.g., the unit has been recently
installed or the unit’s capacities have been upgraded).
Receive All: This command downloads all unit data, including FIGURE 21
Directory, Entry, and Card Codes (as appropriate for the unit
configuration). Use this command if Directory, Entry, or Card
Codes have been programmed at the unit.
8. Once selected, the unit data is downloaded directly into the
SPSWin database and no further action is required of the
operator.
9. When the connect process begins, the Connect Status box
(top right of window) and the status area (lower right of
window) become active, and the Connect button changes to
Disconnect, allowing you to terminate the connection at
any time.
10. When downloading is done, click on the Done button to
return to the Unit Definition window.

21
 R E C E I V I N G D ATA F R O M U N I T
NOTES:
• Shared Line and subtype connect sets are now currently
supported by Multi-Link Firmware version 3.0 and up.
• Shared Line is for use with the multiple entry option, in which
you have more than one stand alone unit sharing one
telephone line.
• When using a Shared Line, the unit password must be numeric
(all numbers).
• Chamberlain recommends starting out by using Automatic. If
you have problems connecting using Automatic, then try
Manual, which allows you to set the time at which the
password is sent. Once you determine the best time to send
the password, select Timed Automatic so you don’t have to
reset the Manual answer mode each time you connect with the
unit. If you want to Send or Receive data, click on the
appropriate Send or Receive buttons; there is no need to click
on Connect first. Use the Connect button only when using the
Control Panel functions.
• When the Connect Status box turns green and displays On
Line, and the status area at the bottom of the window turns
blue and displays “Connected”, SPSWin is connected to your
entry system and ready to download unit data.
• The unit automatically disconnects from SPSWin when
downloading is completed and SPSWin automatically
processes and merges the data into the database. Give
SPSWin a few minutes to complete these tasks before
continuing.

MULTI-LINK CHAINS
Receiving data from Multi-Link chains is the same as for
stand-alone units, except that the Multi-Link connection page has
a row of unit numbers. You need to select the unit, combination of
units, or all units.
• Double-clicking on UNITS selects or deselects all units.
• Selecting or deselecting a unit causes it to turn yellow.
• When a unit is being contacted, its background
turns turquoise.

22
 R E C E I V I N G D ATA F R O M U N I T
Verifying Unit Data Has Been Received FIGURE 22

Once the unit data has been received, you can check the
Unit Definition window (Figure 22) to ensure the data has been
successfully recorded into the database. You may also want to run
the Update Status Report to verify the download, especially if any
warnings were displayed during the upload/download process.
1. When the Unit Definition window is displayed, select the tab or
tabs labeled for the information downloaded from the unit:
• If you used the Receive Settings download, select any of the
tabs (except Access Codes) to check for a successful
download.
• If you used the Receive All download, select any of the tabs
(as appropriate for your type of unit) to check for a
successful download.
2. When you are satisfied that downloading was successful, you
may either change any data desired in preparation for sending
an update (Entering and Editing Unit Data on page 25), or click
on the Done button to return to the SPSWin main window.

Upgrading Your Unit(s)

When you upgrade a Horizon, Infinity, or Multi-Link, you will need
to receive the unit’s new settings before you begin
programming it.
1. Open the unit Profile. Refer to Accessing Unit and Multi-Link
Data Fields.
2. Download the new settings from the unit. Refer to
Downloading Unit Data.
3. Check to see that the new settings were received. Refer to
steps 1 and 2 on this page.

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 E N T E R I N G A N D E D I T I N G U N I T D ATA
Entering and editing data for units and multi-link chains is done in
the same way. Unit data fields are accessed in the same way, the
same steps for data must be followed, and whether edited or
entered for the first time, the data must be saved or it will be lost
when you exit SPSWin. The following sections contain procedures
for using all Unit and Multi-Link Definition window tab functions.
NOTE: For information on editing the Profile page, refer to
Creating or Editing a Unit Definition (Stand-Alone Units) and
Creating or Editing a Multi-Link Chain.

Time Zones FIGURE 23

Time Zones are combined with relays to restrict access in the

Access Levels. You can restrict the access of cards or codes to
specific relays on certain days at particular times. For example, a
janitor’s code might be good only at a rear entrance during the
times of the days he is supposed to be in your building.
You can create up to 7 restricted time zones, each of which can
contain up to 3 separate time segments. These zones can then be
assigned to cards or codes as they are entered into the system.
Time Zone 0 has unlimited access, and cannot be changed.
From the Unit Definition window, select the Time Zones tab to
display the Time Zones page (Figure 23).

24
 E N T E R I N G A N D E D I T I N G U N I T D ATA
STAND-ALONE UNITS FIGURE 24
1. From the Time Zone page, select a time zone from 1 to 7 by
clicking anywhere in the row, then clicking on the Edit button.
The Creating Time Zones window will appear (Figure 24).
2. Time Zone Name: Enter the desired name for the time zone
being created (or edit the name of the time zone being edited).
3. Description: Enter any notes or description of the time zone
being created (or edit the description of the time zone being
edited). This field is optional.
4. Segment: Select the time zone segment to be created/edited by
clicking on the desired segment number (1, 2, or 3) in the
Segment box on the lower left of the window. This will cause
the Set Time Period box to become active.
5. Set Time Period: Set the Start Time and End Time for the
segment by using the cursor to select AM or PM and the FIGURE 25
desired start and end times.
6. Select Days: Set the days the time segment is active either by
clicking on the desired days with the cursor, or by using the
Select Days buttons: Weekdays, Weekend, M-W-F, Tue-Thu, or
All. To reset the days, select the Clear button. If holidays are to
be included, click on the Include Holidays box.
7. Save the time zone/segment you have created or edits by
clicking on the Apply button.
8. Return to step 4 to create another segment, or to step 1 to
create another time zone.
MULTI-LINK CHAINS
Setting time zones for multi-link chains is the same as for
stand-alone units, except that the multi-link time zone page has a
column for each unit of the chain that displays the corresponding
time zone number for that unit.

NOTES:
• To set up a time zone that extends past midnight and into the
next day, create one segment running to midnight (Monday
through Friday, 8 pm to 11:59 pm) and another segment
starting at midnight on the following days (Tuesday through
Saturday, 12:00 am to 4 am).
• Holidays may be included or excluded from a time zone. If
excluded, any date you designate as a holiday (such as
January 1st) will not be included as part of the time zone if it
falls on a day (such as Monday) that would otherwise be
included.
• For a time zone to be valid on a holiday, it must also be valid
for a day of the week. For example, if you have programmed
January 1st as a holiday and it lands on a Friday, for a code to
be valid, the time zone for that code must be valid on Fridays
as well as for Holidays. If the time zone is programmed to be
valid only on holidays and not Fridays, the code will be
considered invalid and will not grant access.
• Use the Clear button to erase the time and days from the
displayed time zone.
• Use the Clear All button to erase the time, days, and name
from the time zone.

25
 E N T E R I N G A N D E D I T I N G U N I T D ATA
Schedules FIGURE 26

Schedules allow you to automatically unlock and re-lock a door,

open and close an electric gate, or control almost any other
function at times you specify through the use of the unit’s relays.
Each schedule can contain up to three time segments. For
example, doors can automatically unlock at 8 am and re-lock at
5 pm on weekdays, but unlock only from 8 am to 12 noon
on Saturdays.
STAND-ALONE UNITS
From the Schedules page, select a relay from 1 to 4 by clicking
anywhere in the row, then click the Edit button.
• Use the Edit button to change an existing schedule parameter.
• Use the Delete button to erase the current highlighted
schedule from the list.
• Use the Clear button to erase all the current schedules from
the list.

FIGURE 27

MULTI-LINK CHAIN
• Use the Edit button to change an existing schedule parameter.
• Use the Delete button to erase the current highlighted
schedule from the list.

26
 E N T E R I N G A N D E D I T I N G U N I T D ATA
AT THE CREATING AUTO LOCK SCHEDULES WINDOW FIGURE 28
1. Schedule Name: Enter the desired name for the schedule
being created (or edit the name of the schedule being edited).
2. Description: Enter any notes or description of the schedule
being created (or edit the description of the schedule being
edited). This field is optional.
3. Segment: Select the schedule segment to be created/edited by
clicking on the desired segment number (1, 2, or 3) in the
Segment box on the lower left of the window. This will cause
the Set Time Period box to become active.
4. Set Time Period: Set the Start Time and End Time for the
segment by using the cursor to select AM or PM and the
desired start and end times.
5. Select Days: Set the days the time period is active either by
clicking on the desired days with the cursor or by using the
Select Days buttons: Weekdays, Weekend, M-W-F, Tue-Thu, or
All. To reset the days, select the Clear button. If holidays will
be included, click on the Include Holidays box.
6. Save the Schedule/segment you have created or edited by
clicking on the Apply button.
7. Return to step 3 to create another segment or to step 1 to
create another schedule.
NOTES:
• To set up a schedule that extends past midnight and into the
next day, create one segment running to midnight (Monday
through Friday, 8:00 pm to 11:59 pm) and another starting at
midnight on the following days (Tuesday through Saturday,
12:00 am until 4:00 am).
• Use the New button to add a new schedule to the list.
• Use the Edit button to change an existing schedule parameter.
• Use the Delete button to erase the current highlighted
schedule from the list.
• You can exclude holidays from these schedules, if you wish, so
that the door/gates will not open even though a holiday falls on
a day that would normally be a business day.
• For the Auto Lock/Unlock schedule to work with relays 3 and 4,
these relays must be set as either control or CCTV relays. For
information on setting relays, see Relays on page 39.
• Use the Clear button to erase the time and days from the
current displayed schedule.
• Use the Clear All button to erase the time, days, and name
from the current schedule.

27
 E N T E R I N G A N D E D I T I N G U N I T D ATA
ASSIGNING SCHEDULES TO UNITS/RELAYS FIGURE 29
(MULTI-LINK SYSTEMS ONLY)
1. At the Sentex Unit Definition window, click the Relays tab.
(Figure 29).
2. Under the Member Unit Name column, locate the unit/relay
row to which you will assign the schedule.
3. Under the Auto Lock Schedule column, click the right edge of
the cell and select a schedule from the drop-down list.
4. Click the Apply button to save your changes.
5. Click the Done button to exit the window.

Holidays
The Holidays page establishes the dates the unit will treat as
holidays in assessing time zones and automatic lock/unlock
schedules. On Holidays, the normal lock/unlock schedules do
not apply.
FIGURE 30
You can exclude Holidays from Time Zones. For more information,
see Time Zones.
The Day of Week column is not a data field, but an aid to tell you
which day of the week a particular date falls on in a particular year.
From the Unit Definition window, select the Holidays tab to
display the Holidays page (Figure 30).
STAND-ALONE UNITS
1. From the Holidays page, select a holiday by clicking anywhere
on the row, then clicking on the Edit button. The Setting a
Holiday window will appear (Figure 31).
2. Holiday Name: Enter the desired name for the holiday being
created (or edit the name of the holiday being edited).
3. This Holiday Occurs On: Set the date of the holiday by using
the arrows on either side of the date box. Arrows on the left
change the month and arrows on the right change the day of
the month.
If not already set to the proper year, use the drop-down menu FIGURE 31
to select the year. SPSWin automatically calculates the day on
which the holiday will fall.
4. Save the holidays you have created or edited by clicking on the
Done button.
5. Return to step 1 to create another holiday.

MULTI-LINK CHAINS
Setting holidays for Multi-Link chains is the same as for
stand-alone units, except that the Multi-Link holidays apply to
every unit of the chain.

28
 E N T E R I N G A N D E D I T I N G U N I T D ATA
Access Levels FIGURE 32
Access levels allow you to restrict access of cards or codes to
certain times, during certain days at certain entrances. They can
be valuable in providing limited entry access to maintenance,
gardening and other non-tenant personnel. You can create as
many access levels as you wish.
From the Unit Definition window, select the Access Levels tab to
display the Access Levels page (Figure 32).
STAND-ALONE UNITS
1. Access Level Name: Enter the desired access level name.
2. Door 1: Select or deselect Door 1 for this access level.
3. Door 2: Select or deselect Door 2 for this access level.
4. Time Zone: Click on the field to display the drop-down menu
arrowhead. Click on the arrowhead to display the drop down
menu. Select the desired time zone and the menu will roll up
and display your choice.
NOTE: To use this feature, Time Zones must be created
(Time Zones).
5. Description: Enter any description or notes pertinent to this
access level.
6. Return to step 1 to create additional access levels.
7. Once the data for this window has been entered, you must
select either the Apply or Done button to save the data. If this
data is not saved, leaving this window will lose all data entered.

29
 E N T E R I N G A N D E D I T I N G U N I T D ATA
MULTI-LINK CHAINS FIGURE 33
For Multi-Link applications, the Access Levels page contains a
column for each unit’s relays and time zone, which allows you to
specify the units and relays.
1. Access Level Name: Enter the desired access level name.
2. Description: Enter any description or notes pertinent to this
access level.
3. Relay 1: Select or deselect Relay 1 for this access level for
each unit in the chain.
4. Relay 2: Select or deselect Relay 2 for this access level for
each unit in the chain.
5. Time Zone: You must select a time zone for each unit in the
chain. Click on the field to display the drop-down menu
arrowhead. Click on the arrowhead to display the drop down
menu. Select the desired time zone and the menu will roll up
and display your choice.
NOTE: To use this feature, time zones must be created
(Time Zones).
6. Return to step 1 to create additional access levels.
Once the data for this window has been entered, you must select
either the Apply or Done button to save the data. If this data is not
saved, leaving this window will lose all data entered.

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Access Codes FIGURE 34

The Access Codes page (Figure 36) allows you to enter access
codes and create your directory from the same window, since
data entered here becomes part of the database.
ABOUT DISPLAY SETS
Before entering data or searching for entries, understand the way
SPSWin displays its access code entries. SPSWin displays these
entries in “Display Sets.” Similar to an Internet search that yields
too many records to display all at once, a display set is a defined
amount of entries displayed on the grid at one time. You can
define the amount of entries yourself, definable at the Entries to FIGURE 35
Load option under the Access Codes menu bar option
(Figure 34 and Figure 35).
Let’s look at an example. Imagine that you have roughly 1000
Access Code entries and you’ve set the Entries to Load at 100.
You will end up with roughly ten display sets, each containing 100
entries. To view different display sets, you can jump from set to
set with the Get First, Get Previous, Get Next, and Get Last
buttons (see Searching & Sorting Entries).
TIP: As with any software application, the more entries the
application tries to load at one time, the longer the
FIGURE 36
application will take to load them. Enter the number of
Entries to Load accordingly.

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ENTERING ACCESS CODES MULTI-LINK
1. Name: Enter the tenant’s full name, using up to 50 characters. Use Limit (optional): You can place a limit on the number of
2. Directory Name/Name at Unit: The name that will be sent to times an Access Code can be used. Enter the number of times
the unit. When you click on this field, SPSWin automatically (1-9) you want the Access Code to grant access. After you send
enters the tenant’s name in uppercase letters; you can enter an the data to the unit, the number of uses will begin counting down.
alternate name (i.e., MANAGER) or delete the entry. The For example, if you enter “6,” the Access Code will deny access
number of characters allowed is as follows: on the 7th try.
• For Horizons, Infinity L, Infinity S, and Infinity M: 13. NOTE: Only the Multi-Link has the capability of specifying either a
Date Limit or a Use Limit for any one Access Code.
• For Infinity L and Infinity M (both with Commercial
Firmware): 35.
3. Directory Code: Enter the code visitors will key in to dial the
tenant’s telephone number, if the tenant will need a directory
code
4. Telephone Number: Enter the tenant’s telephone number
(required if you entered a Directory code for the tenant).
5. Entry Code/card: Enter the entry code or card code the tenant
will use to gain access to the building, if required.
6. Access Levels: Enter the access levels by clicking on the data
field. A drop-down menu will appear, listing all access levels
available. Select the desired level and the menu will roll up and
display your choice.
NOTE: You must first create Access Levels (see Access Levels),
and you must enter an entry code to use Access Levels.
7. Date Limit (optional) – Infinity and Multi-Link Only : You have
the option of limiting the time an Access Code can be used.
Enter the last date on which you want the Access Code used.
The Access Code will grant access from the time you send data
to the unit, until the end of the date you entered. For example,
if you enter “09/30/2003,” the Access Code will grant entry
until midnight, 1 October, 2003.
NOTE: Setting a date limit will change name at unit by appending
the date before the name.
8. To the right of the Access Levels column are five user-defined
columns or fields (Figure 40), which can be used to store any
type of (optional) data the user wants to track.
NOTE: This data will not be sent to the unit. This data field is for
user purposes only.
9. Enter all additional access codes, then select either the Apply
or Done button to save the data. If the data is not saved, by
leaving this window, you will lose all entered data.
IMPORTANT NOTE: You must click Apply to save any changes.
NOTE: When Apply is clicked, the user will be prompted to
validate all data.
Also, if your entry disappears after you select the Apply button,
this behavior is normal. The application may (depending on your
search/sort and Entries to Load settings) move the entry out of
view (see About Display Sets).

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BULK-LOADING CODES
The Enter Range of Codes feature allows you to bulk-load a large
number of entry codes/cards into the system at one time. Names FIGURE 37
cannot be associated with entry codes/cards when entered as a
group, but may be added to individual records later.
Example: You have just received 250 cards to enter into the
system. Why bulk-load them? Every time someone needs a card,
you won’t have to individually generate a new card in SPSWin
right away. You can give someone the group card, which has its
own code, and then return later to assign a name to that card.
1. At the Unit Definition window, when in the Access Codes tab,
under the Access Codes menu option, select
New >>> Code Group. You will arrive at the Enter Range
of Codes window (Figure 37 and Figure 38). FIGURE 38
2. From/To: Enter the code range in the From and To boxes.
3. As: If your system supports both entry codes and cards, select
to enter Entry Codes or Card Codes.
4. Access Level: Assign an access level to the group of
cards/codes. Refer to Access Levels.
5. Click the Done button.
DELETING ACCESS CODES
The Delete Access Codes feature allows you to:
• Delete a single access code record.
• Delete all access codes from the current display set (see About FIGURE 39
Display Sets).
• Delete all of the directory codes, entry codes, and/or card
codes from the current display set.
1. At the Unit Definition window, under the Access Codes menu
option, select Delete. You will arrive at the Delete Access
Codes window (Figure 39).
2. Select your delete options.
3. Click OK.
NOTE: All cards entered in the same group will have the same
access level.

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USER DEFINED COLUMNS FIGURE 40
You may wish to track additional information about each person
listed in the directory. SPSWin gives you five additional columns
(fields) in which to enter such information.
1. Click on the Access Codes menu at the top of the Unit
Definition window (Figure 36).
2. Click on the User-Defined Fields.
3. The User-Defined Fields Entry screen displays.
4. Click in one of the boxes under User-Defined Field Name. Enter
the name of the field you wish to use. For example, “No. of
persons using unit.” You may enter up to five field names.
5. When you are finished, click on the Done button. This will save
the fields. If you do not wish to save the field names, click on
the Cancel button. The Access Codes Page will be displayed.
You may now continue editing the access code and directory
information including your new fields.
SEARCHING AND SORTING ENTRIES
When you’re working with a large number of entries, SPSWin
provides search and sort features that allow you to locate a
specific group of entries or one particular entry.
Use the reference section below to perform all the related
search/sort functions:
Get Get Search Sort Sort
First By By
Get Next Get Get
Previous Last All Name Code

Toolbar Button Press this button to…

Get First Move to the first display set if you have multiple sets.
Get Previous Move to the previous display set if you have multiple sets.
Get Next Move to the next display set if you have multiple sets.
Get Last Move to the last display set if you have multiple sets.
Search Perform an entry search (see Figure 41).

Get All Re-retrieve all entries. This function is useful after you finish validating data, bulk-loading entries,
or performing an entry search.
Sort By Name Sort the display by tenant name (see Figure 42).
Sort By Code Sort the display by directory, entry, or card code (see Figure 43).

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FIGURE 41

Step 1: Select the type of data you want to search.

Step 2: Select the comparison value (e.g., begins with,
contains, etc.).
Step 3: In the value field, enter the name, code, etc. you want
to locate.
Step 4: Click OK

FIGURE 42

Step 1: Select the Sort By option.

Step 2: Select the Sorting Order. Ascending sorts from A to Z.
Descending sorts from Z to A.
Step 3: Click OK

FIGURE 43

Step 1: Select the Sort By option.

Step 2: Select the Sorting Order. Ascending sorts from 1 to >1
(greater than 1). Descending sorts from >1 (greater
than 1) to 1.
Step 3: Click OK.
SEARCH TIPS
• Explore the different ways of searching and sorting access
code records by reviewing the Data and Comparison
drop-down boxes on the SPSWin Specify Access Code Record
Subset screen (Figure 41).
• Sorting Only Directory Codes: To view a list of directory
codes, click the Search button (see Searching and Sorting
Entries), select Directory Code from the Data drop-down box,
select is greater than or equal to from the Comparison drop-
down box, and enter 0 in the Value text box.
• Sorting Only Entry Codes: To view a list of entry codes, click
the Search button, select Entry Code from the Data
drop-down box, select is greater than or equal to from the
Comparison drop-down box, and enter 0 in the Value text box.
• Sorting Only Card Codes: To view a list of card codes, click the
Search button, select Card Number from the Data drop-down
box, select is greater than or equal to from the Comparison
drop-down box, and enter 0 in the Value text box.

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VALIDATING DATA FIGURE 44
When you validate your data, SPSWin checks for conflicting or
erroneous data and displays the invalid entries on the Access = Validate
Codes page (Figure 44).
Chamberlain recommends that you validate your data if:
• You have added a significant amount of entries.
• You are experiencing system difficulties.
To return to the normal view after validating your data, click
Get All.
NOTE: After correcting any invalid entries, re-do the validation to
ensure all problems have been corrected.
NOTE: Validation occurs after each press or Apply or Done.
ERROR MESSAGES
Incorrect or insufficient data is indicated either by a yellow
exclamation mark or a lined red circle, and explanatory messages
appear on the status bar at the bottom of the grid as follows:
• Invalid dir code – no phone number: Directory codes must
have telephone numbers to be valid.
• Mismatched directory code & telephone number: Once
directory code and telephone number have been entered, if
entered again (i.e., for another person in the apartment), they
must match. To group the mismatched entries together, sort by
directory code.
• Duplicate entry code/card number for at least one of the
access level member units: Duplicate entry codes/card
numbers exist. To group the duplicate codes together, sort by
card or entry code.
NOTE: An entry code and a card code with an equal numeric value
(e.g., entry code 0001 and card code 00001) are considered
duplicate numbers (since the value of the aforementioned example
equals “1”).
• Dir code size exceeded: The directory code has too many
digits.
• Entry code size exceeded – (Stand-Alone Units): The entry
code has too many digits.
• Entry code size exceeded for at least one of the access level
member units – (Multi-Link): The entry code has too many
digits for one of the units in this particular access level.
• Both a date limit & use limit are defined – (Multi-Link only):
Date limits and use limits cannot both be specified.
Choose one.
• Invalid Entry/Card – An entry or card code exceeded 65534:
Enter a lesser number.

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Accessing Unit and Multi-Link Data Fields
1. Stand-Alone Units: In the SPSWin main window, double-click
on the desired unit name in the Unit Site Name column of the >> New Unit
list of Existing Sentex Units.
OR
Click on the Open Unit icon (Figure 45). >> Open Unit
2. Multi-Link Chains: In the SPSWin main window, double-click
on the desired multi-link chain name in the Unit Site Name
column of the list of Existing Sentex Units.
OR >> New Multi-Link Chain
Click on the Open Multi-Link Chain icon (Figure 45).
3. The Unit or Multi-Link Chain Definition window will be
displayed. >> Open Multi-Link Chain
• The Unit and Multi-Link Chain Definition windows contain all
the functions necessary to manage a unit or chain, and are
indexed like a card file with “tabs.”
• The Profile Page appears first. You may then select the tab FIGURE 45
or tabs for the unit information you wish to enter or edit.
4. Enter or edit data as desired. When you are finished, remember
to save the data by selecting the Apply button, then click on
the Done button to return to the SPSWin main window.

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Creating and Editing Directory Sets FIGURE 46
(Multi-Link Only)
Directory sets are a Multi-Link feature that allow you to define
which directory codes and telephone numbers will be sent to and
be valid at which units.
• The first step in using directory sets is to create the subset of
units, or Directory Set, in this window.
• The second step is to enter all the desired the codes and
telephone numbers in the Access Codes window, which
displays all codes for all units.
• The third step is to select which tenants will be part of which
directory sets in the Access Levels window.
Create directory sets as follows:
1. Select the Directory Sets tab from the Multi-Link Definition
window.
2. Click on New, below the directory sets list, to create a new
directory set.
3. Enter the directory set name in the Directory Set Name column.
This is the name you will select in the Directory Set column of
the Access Codes page.
4. Enter the directory set description (optional).
5. To enter a unit in a directory set, click on that number unit’s
column. A check mark in that column means that unit has been
selected for that directory set (pressing any key on your
keyboard toggles between selected and not selected).
6. To alter an existing directory set, click on the desired name in
the Directory Set Name column, then select or deselect units
as desired.
7. When directory set selection is finished, select either the Apply
or Done button to save the data. If the data is not saved,
leaving this window will lose all data entered.
NOTE: Any directory code assigned to the directory set named
Entry Tenants will be displayed at units 4, 5, 6 and 7 (Figure 46).

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Relays FIGURE 47
From the Multi-Link Chain Definition window, select the Relays tab
to display the Relays page (Figure 47).
ABOUT RELAYS
The Relays page allows you to set or edit relay settings. When
setting your relays, ask yourself:
“How do I want the door (via the relay) to respond to a card or
entry code?”
“Is the door set up to sound an alarm, if forced open?”
“How long an activation time (e.g., door open time) do I want to
assign the relay(s)?”
Definition: A relay is a device that responds to an electric current
by activating other devices.
Relay Control Options: You may set the Infinity or Horizon
system, for example, to lock or unlock a door/gate (Control),
re-route alarm contacts (Shunt), signal an alarm (Alarm), or turn
on a closed-circuit television (CCTV).
STAND-ALONE UNITS
1. Relay Name: Enter the relay name and any other short
notes (this data is not sent to unit).
2. Activation Time: Enter the desired activation time in
seconds. Relays can be set to activate from zero (0) to
99 seconds.
3. Controls: Select the desired relay function:
For Infinity and Multi-Link: Relay 1 and Relay 2 are set
to control and cannot be changed.
Select the relay function for relay 3 and relay 4 from the
drop-down menu. Click on the data field and an arrowhead will
appear. Click on the arrowhead and the drop-down menu will
appear. Click on the desired function (control, shunt, alarm or
CCTV), and your choice will be displayed.
For Horizon: Relay 1 is set to control and cannot be modified.
Select the function for relay 2 from the drop-down menu. Click
on the data field and an arrowhead will appear. Click on the
arrowhead and the drop-down menu will appear. Click on the
desired function (control, shunt, alarm or CCTV), and your
choice will be displayed.
4. When you are done entering relay settings, click on the Apply
button to save the data.
MULTI-LINK CHAINS
Setting relays for Multi-Link chains is the same as for stand-alone
units, except that the Multi-Link relays page has a separate row
for each unit of the chain.

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Settings FIGURE 48

From the Unit Definition window, select the Settings tab to display
the settings page (Figure 48).
• The Settings page allows you to set or edit the unit settings.
• Settings can be retrieved from the unit by connecting with the
unit and selecting either Receive Settings or Receive All
(see Receiving Data from Unit).
HORIZON (STAND-ALONE UNITS)
1. Number of Digits in a Directory Code: Input the number of
digits used in directory codes (usually 3).
NOTE: Decreasing the number of digits may make longer directory
codes invalid. You will need to change the longer directory codes
to fit the shorter directory code length.
2. Number of Digits in an Entry Code: This number is displayed
for reference only.
3. Maximum Number of Keypad Errors: Sets the number of
keypad errors before the unit stops accepting codes for 3
minutes and closes a relay or places an alarm call if options
are enabled.
4. Number of Rings Before Answer: Set the number of rings
before answering the phone/modem.
5. Talk Time (in seconds): Input how long you want a visitor to
be able to talk to a tenant.
6. Zero Dials Directory Codes: Check this box if you want the
unit to automatically dial the person currently listed on the
unit’s display.
7. Jump to Middle of Display: You may wish to use this option
if your directory is very long. The first time a visitor presses
the pound key (#), the middle of the directory name/name at
unit will be displayed.
8. Auto-Prefix Long Distance Phone Numbers With 1: Check
this box if you must dial 1 to make long distance telephone
calls in your area.
9. Alarm Phone Number: If the unit has been programmed to
make an alarm call, the telephone number is displayed.
Otherwise, “Alarm call disabled” is displayed.
NOTE: Alarm calling must be programmed at the unit. See Horizon
Programming and Use, document # 6001036.
10. PBX Digit: If calls to unit will go through a PBX system, enter
PBX prefix number.
11. Dialing Type: Select tone dialing unless pulse is the only type
available to you.
12. Answer Method: If multiple stand-alone units/entrances share
one phone line, select Shared Line. Default is Standard.

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INFINITY (STAND-ALONE) FIGURE 49
1. Number of Digits in a Directory Code: Input the number of
digits used in directory codes (usually 3).
NOTE: Decreasing the number of directory or entry code digits
may make longer directory or entry codes invalid. You will need to
change the longer directory/entry codes to fit the shorter
directory/entry code length.
2. Number of Digits in an Entry Code: Input the number of
digits used in entry codes (usually 4).
3. Cards = Codes: Enabling this Infinity and Multi-Link function
allows card numbers to be used as entry codes. When
enabled, the Number of Digits in an Entry Code box will be set
at 5.
4. Maximum Number of Keypad Errors: Sets the number of
keypad errors before the unit stops accepting codes for 3
minutes and closes a relay or places an alarm call if options
are enabled.
5. Number of Rings Before Answer: Set the number of rings
(1-7) before answering the phone/modem.
6. Talk Time (in seconds): Input how long you want a visitor to
be able to talk to a tenant.
7. Auto-Prefix Long Distance Phone Numbers With 1: Check
this box if you must dial 1 to make long distance telephone
calls in your area.
8. Alarm Phone Number: If the unit has been programmed to
make an alarm call, the telephone number is displayed.
Otherwise, “Alarm call disabled” is displayed.
NOTE: Alarm calling must be programmed at the unit. See
Programming Infinity Systems with Multi-Link Firmware,
document # 6001014.
9. Facility Code (Cards Only): Enter the 3-digit facility code for
this unit. If you don’t know the facility code, enter 000.
10. Anti-Passback: Select either Disabled, Fully Enabled, or
Timed (and enter time in minutes).
11. PBX Digit: If calls to unit will go through a PBX system, enter
PBX prefix number.
12. Dialing Type: Select tone dialing unless pulse is the only type
available to you.
13. Answer Method: If multiple stand-alone units/entrances share
one phone line, select Shared Line. Default is Standard.

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INFINITY (MULTI-LINK) FIGURE 50
You will need to enter settings for each unit in the chain.
1. Select the unit you wish to view.
2. Number of Digits in a Directory Code: Input the number of
digits used in directory codes (usually 3).
NOTE: Decreasing the number of directory or entry code digits
may make longer directory or entry codes invalid. You will need to
change the longer directory/entry codes to fit the shorter
directory/entry code length.
3. Number of Digits in an Entry Code: Input the number of
digits used in entry codes (usually 4).
4. Cards = Codes: Enabling this Infinity and Multi-Link function
allows card numbers to be used as entry codes.
5. Maximum Number of Keypad Errors: Sets the number of
keypad errors before the unit stops accepting codes for 3
minutes and closes a relay or places an alarm call if options
are enabled.
6. Rings Before Answer (Multi-Link Firmware 3.0 and above):
The number of rings (1-9) before answering the
phone/modem.
NOTE: When line sharing is used each unit must have the same
number of ring.
7. Talk Time (in seconds): Input how long you want a visitor to
be able to talk to a tenant.
8. Auto-Prefix Long Distance Phone Numbers With 1: Check
this box if you must dial 1 to make long distance telephone
calls in your area.
9. Alarm Phone Number: If the unit has been programmed to
make an alarm call, the telephone number is displayed.
Otherwise, “Alarm call disabled” is displayed.
NOTE: Alarm calling must be programmed at the unit. See
Programming Infinity Systems with Multi-Link Firmware,
document # 6001014.
10. Facility Code (Cards Only): Enter the 3-digit facility code for
this unit. If you don’t know the facility code, enter 000.
11. Anti-Passback: Select either Disabled, Fully Enabled, or
Timed (and enter time in minutes).
12. PBX Digit: If calls to unit will go through a PBX system, enter
PBX prefix number.
13. Dialing Type: Select tone dialing unless pulse is the only type
available to you.
14. Answer Method: If multiple stand-alone units/entrances share
one phone line, select Shared Line. Default is Standard.

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Messages FIGURE 51

From the Unit Definition window, select the Messages tab to

display the messages page (Figure 51). Use this page to select
and edit unit messages.
• Messages can be programmed automatically by selecting the
appropriate unit model and clicking on the Defaults button.
• You can convert the instructions messages to the language
required for your installation site, but we do not recommend
changing the content of the instruction messages unless your
application requires special instructions.
NOTE: It is extremely important that you select the correct display
type for your unit. Selecting the wrong display type may cause
user-defined messages to be incorrect or scrambled.
EDITING A MESSAGE
1. Setting messages for Multi-Link chains is the same as for
stand-alone units, except that the Multi-Link Message page has
a Units Box. The user must select the unit that he wishes to
address, select the correct display type, and then change any
messages desired. MESSAGE TYPES
2. Select Model: Click on the arrow and the menu will drop • Welcoming Message: Also referred to as the “Banner”
down. Click on the appropriate display size and the menu will message, the Welcoming Message is displayed when a visitor
roll up and display your selection: is not using the system. It should greet visitors and tell them
where they are (e.g., Welcome to Seashore Apartments).
Display Size/Unit:
• Instructions Message: This message provides instructions for
< none > For units without displays
system use.
Small: 2 lines x 16 characters
• After Dialing Message: This message provides the user with
Medium: 2 lines x 20 characters instructions about what to do while the system is dialing and
Large: (Sharp) after the conversation.
Large: (Optrex) • All Other Messages: These messages are used to prompt and
3. Select Message: Click on the arrow and the menu will drop direct the user through various steps of the system. Unless
down. Click on the desired message type (see below). The your application requires it, we strongly advise against
menu will roll up and display your selection, and the message changing any of the remaining messages not previously
content will be displayed in the Edit Message Content field. discussed.
4. Edit Message Content: To edit message content, select row to
edit by moving the cursor over either the Top or Bottom field.
When the cursor turns into a down-pointing arrow, click the
mouse button and the desired field will be highlighted. Make
your changes, then select the other field.
5. To preview your message, click on the Play Message button.
The message will appear on the dark blue field below the “Edit
Message Content” field for several seconds, then blank.
6. To select and edit additional unit messages return to step 2.
7. Save your messages by clicking on either the Apply or Done
buttons at the bottom of the window.
IMPORTANT NOTE: The display type for Infinity and Multi-Link
units must be selected before connecting with a unit.

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Firmware FIGURE 52

Firmware identification is made when you connect with a unit and

select either Receive Settings or Receive All (see Receiving Data
from Unit). SPSWin automatically queries the unit about its
firmware settings and displays the data in the Firmware tab. These
settings cannot be altered. From the Unit Definition window, select
the Firmware tab to display the firmware Levels page (Figure 52).
NOTE: This page contains read-only information. Data cannot be
changed or edited.
MULTI-LINK CHAINS Auto-Prefix With 1
Speech
Viewing firmware settings for multi-link chains is the same as for Multi-Entry
Large Transaction Memory
stand-alone units, except that the Multi-Link firmware page has a Battery-Backed Clock
Alarm Calling Enabled

units drop-down box. The user must select the unit that he wishes
to address in order to view that unit’s firmware settings. Only one
unit firmware page may be viewed at a time.

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Transactions
The transactions page allows you to select which transactions the FIGURE 53
unit will record for later downloading and report creation. From
the Unit Definition window, select the Transactions tab to display
the transactions page (Figure 53).
NOTE: To receive transactions, connect to the unit and use the
control panel.
STAND-ALONE UNITS
1. Click on the desired transaction tracing option boxes.
2. Click the Apply button, or select the Done button to save your
data and return to the main window.
MULTI-LINK CHAINS
Selecting transactions for multi-link chains is the same as for
stand-alone units, except that the Multi-Link transactions page has
a Units drop-down box.
• To select a unit’s transactions, use the drop-down box.
• Only one unit transactions page may be viewed at a time.

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Notes FIGURE 54

The notes page allows you to keep a log of notes on the unit you
wish to retain for later reference. From the Unit Definition window,
select the Notes tab to display the notes page (Figure 54).
NOTE: This data is not sent to the unit, and is retained only in the
SPSWin database.
STAND-ALONE UNITS AND MULTI-LINK CHAINS
1. Click on the Enter Notes Here data field and key in any
desired notes.
2. If you wish to timestamp the entry, click on the
Timestamp It button.
3. If you wish to erase part of an entry, simply highlight it and
press the DELETE key on your keyboard.
4. If you wish to erase everything since the last save, click on the
Undo button.
5. If you wish to clear the entire log of notes, click on the
Clear button.
6. When you are done entering and timestamping your notes,
click the Apply button to save the entry, or select the Done
button and the data will be saved and SPSWin will return you
to the main window.

46
 S E N D I N G D ATA T O A U N I T
SPSWin gives you a choice of how much data you wish to send to FIGURE 55
the unit:
• Send Changes: Sends only the data that has changed since the
last Receive or Send, and checks to see if any data has been
changed directly at the unit. If SPSWin detects a possible
change at the unit, it must Send All to prevent memory
scrambling.
• Send All: All data is uploaded whether or not it has changed
since the last Receive or Send.
1. At the Connect to Unit screen (Figure 55), select either Send
Changes or Send All, depending on how much data you wish
to send. If you don’t know how to connect to a unit, refer to
Connecting to a Unit. Once selected, the unit data is uploaded
directly into the SPSWin database and no further action is
required of the operator.
NOTE: If SPSWin detects a possible change at the unit, a message
will notify you with the following choices for action:
CONTINUE: Continue with Send and SPSWin will Send All.
CANCEL: Stop Send and disconnect. If you want to keep the
data that was changed at the unit, CANCEL the send and
perform a Receive All command.
SPSWin automatically disconnects from the unit when
uploading is completed.
2. When uploading is completed, click the Done button to return
to the SPSWin main window.

47
 M E R G I N G U N I T D ATA
Merging of data happens whenever data is received from a unit. FIGURE 56
The Merge option allows you to specify how conflicts between
unit data and SPSWin data are resolved.

Accessing the Merge Feature

1. From the SPSWin main window Toolbar, click on Database,
then Options to display the Database Options window
(Figure 57).
2. The Housekeeping tab is displayed first, so click on the Merge
tab to display the merge page.

FIGURE 57

48
 M E R G I N G U N I T D ATA
Setting Merge Priority FIGURE 58

The Merge Database Option allows you to select the desired

merge priority for handling data conflicts.
Merge options are as follows:
• SPSWin database overrides conflicting unit data.
• Unit data overrides any conflicts in the SPSWin database.
• Unit data only — discard SPSWin data.
• Query Merge Priority whenever I receive data from a unit.
• Report data conflicts — I’ll view the report and input the
correct data. This is valuable in determining if a data upload FIGURE 59
(Send Settings or Send All) was successful.
NOTE: Merge option 4 is not yet supported. Refer also to Merge
Options (Data Results Reference) for additional merge option
information.
1. Select the desired merge option (Figure 57).
2. If you wish to have Merge feature window automatically
displayed whenever you receive data, make sure there is a
check (“✔”) in the box next to Ask me again whenever I
receive data from a unit.
3. Click the Apply button to save the data, or select the Done
button and the data will be saved and SPSWin will return you
to the main window.

Viewing Update Results

FIGURE 60
1. From the SPSWin Main Window (Figure 58), select Reports,
and from the drop-down menu select Unit Update Status
Report. The Selecting Unit Update Revisions window will be
displayed.
2. On the Selecting Unit Update Revisions window (Figure 59),
click in the row selector box (where the “✔” is in the figure).
NOTE: Each time you send or receive data, SPSWin gives the set
of information a revision number. Revision numbers are
sequential -the most recent revision has the highest number.
3. If you wish to view the results before they are printed, make
sure the View Before Printing box (at the bottom right of the
window) is checked, then click on the OK button. The Unit
Update Status Report (Figure 60) will be displayed.

49
 PRINTING OR EXPORTING REPORTS
Accessing Reports FIGURE 61

STAND-ALONE UNITS
The reports may be accessed from the SPSWin Main Window.
1. Select Reports from the toolbar, then select the desired report
from the drop-down menu (Figure 61). The Report Selection
window will be displayed.
2. From the Report Selection window (Figure 62), select one or
more units from which you wish to view or print a report, then
click on the right-pointing arrow button. The desired units will
move from the left field to the right field.
FIGURE 62
3. To view the report before printing, make sure the Preview
Report Before Printing box is checked.
4. Click the OK button to create the report. The report will then
be displayed.
MULTI-LINK CHAINS
• You may use the Unit Detail Report to report on stand-alone
units in a chain.
• To report on a single chain in its entirety, use
Multi-Link System Report.

50
 PRINTING OR EXPORTING REPORTS
Printing Reports
You may print a report from one of two screens: the Report
Selection screen or the report’s preview screen. All reports have a
default print layout (e.g., portrait or landscape).
NOTE: Changing report layouts from landscape to portrait (when
landscape is the default setting of a particular report) may
truncate areas of the report.
PRINTING FROM THE REPORT SELECTION SCREEN

FIGURE 63

PRINTING FROM THE REPORT’S PREVIEW SCREEN

FIGURE 64

Click The Printer Icon To Click This Icon To Change

Print The Report Without Printer Settings (e.g., Paper
Changing Printer Settings Orientation) Before You Print.

FIGURE 65

Exporting Reports
1. Select the envelope icon on the toolbar at the top of
the report’s preview screen.
2. Select the desired data Format and Destination of the
file from the Export screen.
3. Click OK.

51
 PRINTING OR EXPORTING REPORTS
Reports Description
UNIT DETAIL REPORT FIGURE 66
The Unit Detail Report (Figure 66) contains a summary of unit
information, including:
• Basic Unit Information (unit name, type, and description)
• User Adjustable Settings
• Auto-Unlock Schedule
• Access Levels
• Holiday Schedule
• Access Codes Summary (number used/number available)
• Time Zone Schedule
• Access Codes List
• Factory Installed Settings
MULTI-LINK SYSTEM REPORT
The Multi-Link System Report (Figure 67) contains a summary of
Multi-Link chain information, including:
• Basic Unit Information (unit name, type, and description)
• Factory Installed Settings
• User Adjustable Settings
• Holiday Schedule FIGURE 67
• Auto-Unlock Schedule displays this information for
the entire chain
• Access Codes Summary (number used/number available)
• Time Zone Schedule
• Directory Sets
• Access Codes List
• Access Levels

52
 PRINTING OR EXPORTING REPORTS
UNIT STATUS REPORT FIGURE 68
This report provides the following information:
• Unit Updates Pending: Displays when the unit’s data has been
edited in SPSWin and has not been sent to the unit.
• Unit Last Updated: Displays the date the unit was last updated
(e.g., a Send Changes or Send All command was issued).
• Data Last Received From Unit: Displays the date SPSWin last
received data from the unit.

ACCESS DIRECTORY FIGURE 69

Accessing the unit directory (Figure 69) allows you to view and
print the directory. The right and left-facing arrows allow you to
page through multiple page directories.

FIGURE 70
PHONE DIRECTORY
The phone directory (Figure 70) is the same as the access
directory, but also contains phone numbers for each tenant, and
so can be used to view and print the phone directory. The right
and left-facing arrows allow you to page through multiple page
directories.

53
 PRINTING OR EXPORTING REPORTS
ENTRY CARDS AND CODES REPORT FIGURE 71
The Entry Cards and Codes Report (Figure 71) contains
information about entry cards and codes, including:
• Name at unit/directory name, full name (if different), code,
code type (card or entry code), and access level.
• If Time Zones have been used to restrict access, a summary of
the Time Zones is included at the end of the report

When you select this report, a dialogue box will pop up, asking
whether you wish the report to be sorted by name or code. Click
Yes to sort by Name; or, No to sort by code.

FIGURE 72
UNIT UPDATE STATUS REPORT
Each time you send or receive data, SPSWin gives the set of
information a revision number. Revision numbers are sequential
the most recent revision has the highest number.

The Unit Update Status Report (Figure 72) contains the status of
the selected unit update, including:
• Unit Update Outcome Summary (unit name, unit type, update
revision, update type) and update outcome).
• Unit Update Outcome Details (unit name, update revision, any
hardware or data warnings).
If the data transferred between SPSWin and the unit conflict
(e.g., the Firmware ID number differs), this information will
appear in the Outcome Details area of the report.

54
 VIEWING AND PRINTING TRANSACTIONS
Downloading Transactions FIGURE 73

You must be connected to a unit before downloading transactions.

For more information on connecting to a unit, refer to page 14.
1. Select the Control Panel button. The control panel will
be displayed.
2. On the Control Panel window, you may select from the
Unit Actions field:
• Retrieve All Transactions
• Retrieve Selected Transactions: You will then be asked to
specify the date and time for transactions.
3. Click on the Send button.
4. When you are connected to the unit, the Connect Status box
will turn green. Click on any part of the Connect to Unit
window to watch the progress of the transaction download.
5. When the download is finished, click on the Done button to
return to the Connect to Unit window.
6. Click on the Disconnect button to disconnect from the unit.
The transactions will be retrieved and stored in separate
database.

Viewing and Printing Transactions

Retrieved transactions are automatically copied into a Microsoft
ACCESS database type file (default name trxwin32.mdb - this
name may be changed) for use with the Sentex Windows-based
database program called ERMAWin (Event Record Monitoring and
Analysis software for Windows®).
ERMAWin supports several different types of reports for retrieved
transactions. See your ERMAWin manual or help file for details.

To start ERMAWin:
• From your keyboard - press CTRL-E.
OR
• From the Toolbar, select Tools, then ERMA for Windows®.
OR
• From Windows® START button, click Programs – Sentex
Applications – ERMAWin.

55
 ON-LINE PROGRAMMING
You may use SPSWin 4.2 to program a unit in “real-time” using FIGURE 74
the On-Line Programmer or to directly control various unit
functions using the Control Panel.

Using the On-Line Programmer

The On-Line Programmer allows you to connect to a unit (or a
multi-link chain) and program it in “real-time.” This means that as
you modify data, SPSWin immediately stores the data at the unit.
You do not have to send the data as you normally would after
modifying data in the SPSWin database.

To use the On-Line Programmer:

1. At the Unit Definition window, select the Connection tab.
2. Click the Connect button.
3. At the Connect to Unit screen (Figure 74), click the button.
SPSWin will begin to connect with the unit or multi-link chain.
4. If SPSWin successfully connects, the On-line Programmer
window will appear (Figure 75). FIGURE 75
5. All programming on the On-line Programming window is
character-based. For information and instructions on navigation
and use, refer to the SPS DOS and SPSWin (4.2) On-Line
Programmer User’s Guide.

NOTES:
• The above instructions assume that you have already set up a
connect set to the unit(s) you want to program. If not, refer to
Setting Your Modem Configuration and Connect.
• If connecting with a multi-link chain, you do not have to
specify a unit. SPSWin will automatically connect to the first
unit. During programming, you will be asked which unit you
wish to program.
IMPORTANT: After editing the unit’s database with the On-Line
Programmer, Chamberlain recommends downloading (receiving)
data from the unit so that the SPSWin and Unit databases
correspond. Refer to Receiving Data from Unit for more
information.

56
 ON-LINE PROGRAMMING
DIFFERENCE BETWEEN THE ON-LINE PROGRAMMER AND THE FIGURE 76
CONTROL PANEL
• The On-Line Programmer provides many more programming
options (e.g., adding, editing, or deleting access codes) than
the Control Panel. However, all of the programming must be
performed in a character-based environment. In addition, the
unit database is updated immediately whenever you make a
change. There is no need to send commands (e.g., latch relay)
or modified data.
• The Control Panel allows you to control various unit functions
in a visual-based environment. There are only a select number
of programming options and controls that may be performed
with the Control Panel. Also, the data must be sent to the unit;
the changes are not implemented immediately as with the
On-Line Programmer.

Using the Control Panel

The Control Panel allows you to directly control many unit FIGURE 77
functions. You must be connected to a unit before using the
control panel. For more information on connecting to a unit, refer
to page 15.
1. In the Unit Actions field, select the action you wish the unit to
perform. Use the scroll bar or the up and down arrows to view
all your choices. For a brief description of the Control Panel
actions, refer to Control Panel Actions Reference on page 64.
2. When an action is selected, the Send button becomes active.
Click on the Send button to send the command to the unit.
3. Repeat steps 1 and 2 until all desired unit actions have been
accomplished.
4. Click on the Done button to return to the Connect To Unit
window.

NOTES:
• Sending the Reset Unit command will restart the unit(s) and
automatically end the connection.
• Multi-Link Chains Only: Commands are sent only to those units
selected in the Connection window.
• Once you are connected, send commands as quickly as
possible. Otherwise, the unit will time out and disconnect.
• To save time while using the Control Panel with a multi-link
chain, have both the Connection and Control Panel Windows
open simultaneously.
• Use the Connect window to select the UNIT where you will
send the command.
• Use the Control Panel window to select the COMMAND
to send.

57
 ON-LINE PROGRAMMING
Changing the Unit Password FIGURE 78

STAND-ALONE UNITS
1. In the Unit Actions field, use the scroll bar or the up and down
arrows to display the action: Change Unit Access Code
(password). Select this action.
2. In the New Programming Access Code: box, enter the
password.
3. When the action is selected, the Send button becomes active.
Click on the Send button to send the command to the unit.
4. Click on the Done button to return to the Connect To Unit
window.
MULTI-LINK CHAINS
• Commands are sent only to those units selected in the
Connection window.
• Only the first unit’s password is used to connect to any or all of
the units in the chain.

58
 APPENDIX
This chapter will provide brief explanations of the SPSWin
Windows-style menu bars, the Control Panel Actions, and the
Merge Conflict Messages. To save space, any functions covered
elsewhere will be referenced out. Those functions not covered
elsewhere will be detailed here.

SPSWin Main Window Menu Bar

UNIT

Function Description
New Opens up a unit definition window
for a new unit
Open Opens up a unit definition window for an existing unit
Copy Copies an existing unit definition
Rename Renames an existing unit definition
Status This command provides unit status information on the selected unit
Delete Deletes an existing unit definition
Exit Exits SPSWin
Table 3
COMMUNICATION

Function Description
Connect Sets Displays the Connect Sets and Modem Configuration window (refer to Setting Your Modem
Configuration and Connect Set on page 12)
Auto Configure Displays the Communications Auto Configuration window
Custom Configure Displays the Connect Sets and Modem Configuration window
Options Opens the Communications Options screen.
Table 4

59
 APPENDIX
REPORTS
Function Description
Unit Detail This report contains a summary of unit information, including Basic Unit Information
Report (unit name, type, and description), Factory Installed Settings, User Adjustable Settings, Holiday Schedule,
Auto-Unlock Schedule, Time Zone Schedule, Access Codes Summary (number used/number available),
and the Access Codes List. Refer to Unit Detail Report.
Multi-Link This report is a unit detail report for a multi-link chain, but also contains directory set data,
System Report and displays information for the whole chain. Refer to Multi-Link System Report.
Unit Status This report informs you of the date data was last received from a unit, last sent to a unit, and if data
Report changes to be sent are pending. Refer to Unit Status Report.
Access Accessing the unit directory allows you to view and print the directory.
Directory Refer to Access Directory.
Phone The phone directory is the same as the access directory, but also contains tenant phone numbers and
Directory directory codes, allowing you to view and print a phone directory. Refer to Phone Directory.
This report contains information about entry cards and codes, including name at unit/ directory
Entry Cards name, full name (if different), code, code type (card or entry code), and access level. If Time Zones have
& Codes Report been assigned to any cards or codes, a summary of the Time Zones is included at the end of the report.
Refer to Entry Cards and Codes Report.
Unit Update This report contains the status of the most recent unit update, including Unit Update Outcome Summary
Status Report (unit name, unit type, update revision and update type), and the Unit Update Outcome Details (unit name,
update revision, any hardware or data warnings). Refer to Unit Update Status Report.
Table 5
DATABASE
Function Description
Select Database This feature allows you to select an existing database or create a new database by selecting a name
that doesn’t exist.
Backup SPSWin creates a backup file of your SPSWin or ERMAWin database. You may specify the backup
database name and directory. If your backup fails, your directory may not have enough disk space to
hold a copy of the database. Delete the failed copy and back up your database again.
Options This feature displays the Database Options window, which contains two functions: Housekeeping and
Merge. The Housekeeping function allows you to tell SPSWin how many revisions of the unit memory to
keep, which is a handy tool for keeping the database size to a minimum. The Merge function is used with
the Receive function, and allows you to tell SPSWin which data overrides if conflicting data is received.
See Sending Data to a Unit.
Use the following functions only under the qualified guidance of your local dealer.
Repair It This and the following function (Compact It) are used to clean up a sluggish or hard-to-open database.
This feature should only be used after trying Compact.
Compact It This function allows you to compact an existing database in order to minimize memory usage and speed
up data access. A faulty database must be compacted before it can be repaired.
Rebuild It Deletes the current database and recreates it, but all data is lost in the process.
Create It This function allows you to create a new database.
Delete It This function allows you to delete the current database.
Upgrade Utility Launches the database upgrade utility. Once the utility has completed its task, you must either
re-“Select” the database (from the database menu) or close SPSWin and re-launch it.
Table 6

Function Description

60
 APPENDIX
VIEW

Function Description
Toolbar Selecting this feature displays or hides the SPSWin icon-based toolbar.
Unit Listing Selecting this feature displays or hides the Existing Sentex Units grid in the SPSWin Main Window.
Getting Started Selecting this feature enables or disables the display of the initial SPSWin help screen, which is seen the
Help first time SPSWin is started. Refer to Starting SPSWin on page 10. This screen can be removed by un
checking the Show Next Time box, and replaced by checking this feature in the drop-down menu.
Table 7
TOOLS

Function Description
Security This feature displays the SPSWin Password screen, which allows you to require, select or change a
password. Refer to Starting SPSWin on page 10.
ERMA for Windows This starts Event Record and Monitoring and Analysis software for Windows.
Database Upgrade Launches the database upgrade utility. Once the utility has completed its task, you must either
Utility re-”Select” the database (from the database menu) or close SPSWin and re-launch it.
Table 8
HELP

Function Description
Contents Displays a list of Help topics.
Search for Help On Displays a find window to search help topics.
What Next Provides help on your next step.
Keep Help on Top When enabled, SPSWin Help will remain in front of all other SPSWin windows.
Technical Support Selecting this help feature displays a drop-down menu as follows:
How to Contact: Advises contacting local dealer for technical support.
Trace: Displays the Trace Options window, a list of program functions that can be selected to create a
log of SPSWin program activity, and creates a file named spswin32.dbg.
NOTE: The factory default for Trace functions is None.
Dump Unit Revision: Displays the Select Unit Update Revision screen, used by tech support to select the
unit update revision to be dumped to file shortname.dbg.
Dump Transition Image: Displays a list of transactions received from a unit or multi link chain. This
feature can be used for troubleshooting.
NOTE: These features should only be used under the guidance of qualified technical support personnel.
About SPSWin Displays the software’s revision, release date, and full path of the EXE files and databases.
Table 9

61
 APPENDIX
Unit Definition Window Menu Bar
DEFINITION

Function Description
Save This command saves Unit Definition data entered in the window.
Delete This command deletes the current Unit Definition.
Add Unit to Set Adds unit into multi-link chain.
(Multi-Link Only)
Delete Unit from Set Removes unit from multi-link chain.
(Multi-Link Only)
Save As This command saves an existing Unit Definition data as another unit name. This is a valuable tool when
several similar units must be entered in the SPSWin database.
Clear All This command deletes all unit data from an existing Unit Definition.
Close This command closes the Unit Definition window and returns you to the SPSWin Main Window.
Table 10
ACCESS CODES

Function Description
New This command allows you to create a new entry code or code group.
Clear All Unsaved This command deletes all directory, entry and card codes that were entered but not yet saved.
Codes
Delete This command displays the Delete Access Codes screen. The Delete Access Codes screen
gives you a choice of:
Delete the Current Access Code Record
Delete All Access Code Records
Delete All of the Following Checked Items:
✔ Directory Codes
✔ Entry Codes
✔ Card Codes
User-Defined Fields This feature allows you to specify up to 5 User Defined notation fields on the Access Codes page,
and is useful for keeping track of and recording information on high-profile clients.
Search This is an access code search function that allows you to specify both the data field and the condition
(is equal, begins with, ends with, greater than, or less than).
Sort This function allows you to sort access codes by name, directory name, directory code, entry code
and/or card code.
Entries to Load Enables you to set the number of viewable entries on the Access Codes page.
Commercial Display Enables you to enter “long” directory names that have more than 13 characters.
Enabled Use only if the unit’s firmware supports commercial display capability.
Table 11

62
 APPENDIX
ACCESS CONTROL

Function Description
Access Selecting this function displays the Access Levels page of the Unit Definition window.
Levels Refer to Access Levels.

Time Selecting this function displays the Time Zones page of the Unit Definition window.
Zones Refer to Time Zones.

Selecting this function displays the Schedules page of the Unit Definition window.
Schedules
Refer to Schedules.

Selecting this function displays the Holidays page of the Unit Definition window.
Holidays
Refer to Holidays.
Table 12
COMMUNICATION

Function Description
Selecting this feature displays the Connection page of the Unit Definition Window. Refer to Receiving
Connect
Data from Unit, Connecting to a Unit, Viewing and Printing Transactions.
Table 13
HELP

Function Description
Contents Displays a list of Help topics.

Search for Help On Displays a find window to search help topics.

Displays the Trace Options window, containing a list of program functions which can be selected to
Trace*
create a log of SPSWin program activity.
NOTE: The factory default for Trace functions is None.

Dump Unit Displays the Select Unit Update Revision screen, which allows you to select the desired unit update
Revision* revision, which will then be dumped to a file at <spswin path><shortname.dbg>.

*Use these features under the guidance of technical support personnel.'

Show Hints Displays a window with tips on how to use the function of the relevant page.

What Next Provides help on your next step.

Table 14

63
 APPENDIX
Control Panel Actions Reference

Action Item Action Description

Set Unit Clock Allows you to set the clock at the unit. An accurate clock is critical to the proper use of Time Zones
and Schedules.
Latch Relay 1/2/3/4 Relay 1/2/3/4 will activate until you send a Cycle Relay command.
Cycle Relay 1/2/3/4 Relay 1/2/3/4 will activate (turn on) and then de-activate (turn off).
Retrieve All Downloads all the transactions to the SPSWin database. For more information, refer to Downloading
Transactions Transactions.
Retrieve Selected Allows you to specify which transactions to receive. For more information, refer to Downloading
Transactions Transactions.
Set Answer Method One of two answer modes. Enable with a stand-alone unit, Multi-Link system, or stand-alone units
to Standard (or Old) not sharing the same telephone line. For more information, refer to Connecting to a Unit.
Set Answer Method One of two answer modes. Not supported in Multi-Link systems. Use when more than one stand-alone
to Shared Line (or New) unit shares one telephone line. For more information, refer to Connecting to a Unit.
Toggle Display Setting Toggles viewing between large (Sharp or Optrex) and small (2x20 and 2x14) sized displays. Use this
command if the text on your display is illegible.
Change Unit Access Allows you to change the unit’s password. For more information, refer to Changing the
Code (password) Unit Password.
Resort Directory Use this command if the directory names are not displaying in alphabetical order.
Reset Unit Sending the Reset Unit command will restart the unit(s) and automatically end the connection.
Enable/Disable Enables or disables the use of 26-bit cards. This feature will not affect 30-bit cards if used.
26-bit Cards
Enable/Disable Enables or disables the Prefix 1 feature. When enabled, the Infinity system will automatically dial a leading
Prefix 1 1 when dialing a telephone number that is exactly 10 digits in length.
Enable/Disable This optional feature enables you to remotely program a unit with voice feedback via a touch-tone phone.
Speech This feature is not an option for newer telephone interface boards (e.g., 329 board).
Enable/Disable This command must be enabled for units linked to the same telephone line.
Multi-Entry
Enable/Disable Large If your system’s transaction memory capacity has been upgraded, this command must be enabled.
Transaction Memory
Enable/Disable Enables or disables the battery-backed clock. When enabled, the battery-backed clock will continue
Battery-Backed Clock to function when power is disrupted.
Enable/Disable Enables or disables the alarm call feature. An alarm call causes a unit to call a pre-programmed
Alarm Calling number and indicate that an alarm condition exists. This feature is not available in Canada.
TABLE 15

64
 APPENDIX
Merge Options (Data Results Reference)
This section will aid you in understanding how the merge options
differ from one another. SPSWin’s merge feature enables you to
resolve data conflicts that occur when you merge data received
from a unit with data already stored in the SPSWin database.
READING THE TABLE
The top half of the table contains data types (under Settings and
Access Codes) and sample data (under Data in SPSWin and Data
in Unit).
Settings: This column reflects the type of data that will be Data in SPSWin: This is sample data that exists in an SPSWin
downloaded when you perform a Receive Settings or Receive All database before data is received. When this data merges with the
command. When you Receive Settings, SPSWin will download Data in Unit column, the resulting data appears in the bottom half
only the type of data listed in this column. When you Receive All, of the table (depending the selected Merge Option and Receive
SPSWin will download the type of data listed in the Settings and Method).
Access Codes columns.
Data in Unit: This is sample data that exists at a unit. When this
Access Codes: This column reflects the type of data that will be data merges with the Data in SPSWin column, the resulting data
downloaded when you perform a Receive All command. When appears in the bottom half of the table (depending the selected
you Receive Settings, SPSWin will not download the type of data Merge Option and Receive Method).
listed in this column. When you Receive All, SPSWin will
download the type of data listed in the Settings and Access Codes
columns.
The bottom half of the table contains the results of the sample
merged data (from the Data in SPSWin and Data in Unit columns).
The results differ based on the selected Merge Option and the
Receive Method (Receive Settings or Receive All).
• SPSWin Database Overrides: Values stored in the SPSWin
database will override any conflicting data received from
the unit.
• Unit Data Overrides: Data received from the unit will
override any conflicting values stored in SPSWin database.
• Use Unit Data Only: Use only the data stored in the unit.
All values stored in the SPSWin database will be discarded.

65
 APPENDIX
Settings Access Codes Data in SPSWin Data in Unit
Directory Code Length 3 4
Number of Keypad Errors 4 5
Rings Before Answer 6 3
Talk Time (in seconds) No Data (Blank) 250
PBX Digit 7 9
Dialing Type Tone Dial Pulse Dial
Relay Activation Time Relay1 10 Relay2 08
Relay1 05 Relay2 05
Messages Default Non Default
Directory Code (1) Dir. Code 4332, P# 555-1234 Dir. Code 4332, P# 555-0090
Directory Code (2) Dir. Code 8990, P# 555-4545 Dir. Code 8990, P# 555-4545
Directory Code (3) Dir. Code 1010, P# 555-1111 —-
Directory Code (4) —- Dir. Code 2222, P# 555-4321
Entry Code (1) Entry Code 332, Time Zone 1 Entry Code 332, Time Zone 2
Entry Code (2) Entry Code 500, Time Zone 0 —-
Entry Code (3) —- Entry Code 600, Time Zone 1

Merge Option*–> SPSWin Unit Unit Only

Receive Method –> Receive Receive Receive
Receive All Receive All Receive All
Settings Settings Settings
Directory Code Length 3 3 4 4 4 4
Number of Keypad Errors 4 4 5 5 5 5
Rings Before Answer 6 6 3 3 3 3
Talk Time (in seconds) 250 250 250 250 250 250
PBX Digit None None 9 9 9 9
Dialing Type Tone Tone Pulse Dial Pulse Dial Pulse Dial Pulse Dial
Relay Activation Time Relay1 10 Relay1 10 Relay1 05 Relay1 05 Relay1 05 Relay1 05
Relay2 08 Relay2 08 Relay2 05 Relay2 05 Relay2 05 Relay2 05
Messages Default Default Non Default Non Default Non Default Non Default
No Codes Dir. Code 4332 No Codes Dir. Code 4332 No Codes Dir. Code 4332
Directory Code (1)
Received P# 555-1234 Received P# 555-0090 Received P# 555-0090
No Codes Dir. Code 8990 No Codes Dir. Code 8990 No Codes Dir. Code 8990
Directory Code (2)
Received P# 555-4545 Received P# 555-4545 Received P# 555-4545
No Codes Dir. Code 1010 No Codes Dir. Code 1010 No Codes
Directory Code (3) —-
Received P# 555-1111 Received P# 555-1111 Received
No Codes Dir. Code 2222 No Codes Dir. Code 2222 No Codes Dir. Code 2222
Directory Code (4)
Received P# 555-4321 Received P# 555-4321 Received P# 555-4321
No Codes Entry Cde 332 No Codes Entry Cde 332 No Codes Entry Cde 332
Entry Code (1)
Received Time Zone 1 Received Time Zone 2 Received Time Zone 2
No Codes Entry Cde 500 No Codes Entry Cde 500 No Codes
Entry Code (2) —-
Received Time Zone 0 Received Time Zone 0 Received
No Codes Entry Cde 600 No Codes Entry Cde 600 No Codes Entry Cde 600
Entry Code (3)
Received Time Zone 1 Received Time Zone 0 Received Time Zone 1
Table 16
*
NOTE: Merge Option four (4) is not yet supported.

66
 APPENDIX
Conflict Definitions (Unit Update Status Report)
If the data transferred between SPSWin and the unit conflict (e.g.,
the Firmware ID number differs), this information will appear in
the Outcome Details area of the report. The conflicting data type
may appear as a vague combination of characters and numbers
(e.g., DirDial0, MaxNameCharsDC, etc.). To understand the
meanings of these data types, use the table below as a reference.

FIRMWARE SETTINGS

Conflict Description Data Type Conflict Description Data Type

FIDNumber Firmware Identification Number MaxNameCharsDC Maximum Number of Characters in
Name of Directory Code

MaxDirectoryCodes Maximum Directory MaxNameCharsEC Maximum Number of Characters

Code Capacity in Name of Entry Code

MaxPrimaryPhones Maximum Number of Unique NumDir Number of Directory

Directory Codes Codes Used

MaxCodes Maximum Entry and NumCodes Number of Entry

Card Code Capacity Codes Used

CardsEnabled Card Feature Enabled BegCod Memory Integrity Issue

CodesEnabled Entry Code Feature Enabled LstRec Memory Integrity Issue

FullFunctionCodes Full Function Codes support NumPrimaryPhones Number of Unique

cards, codes, and time zones. Directory Codes Used

NamesEnabled Names Stored in Entry NumPhones Number of

Code/Card Records Directory Codes Used

MaxAdditionalNames Maximum Number of Additional NumCardsCodes Number of Card

Names with Directory Codes Codes Used

67
USER SETTINGS

Conflict Description Data Type Conflict Description Data Type

CardsEqualCodes Feature that enables cardholders MaxDirectoryDigits Maximum Number of
to enter card number at keypad Digits in Directory Code
as an entry code
TalkTime Length of time visitor can talk MaxCodeDigits Maximum Number of Digits
to tenant. in Entry Code
MaxKeypadErrors Number of keypad errors before TransactionOptions Controls types of
unit stops accepting codes for transactions stored
3 minutes and, if enabled, closes at the unit.
a relay or places an alarm call
PBXDigit The digit to dial for PBX system ExecutiveOptions Only applies if system uses
Executive Codes
FacilityCode Facility Code associated with DirDial0 Horizon Systems Only: 0 dials
a group of cards displayed directory code
SystemOptions Options such as enabling 26-bit LongPhoneNumbers Phone Numbers with 10 Digits
cards, extended transaction
buffer, prefix 1, etc.
PasswordBuffer Unit Password RelayConfig Relay Settings
AlarmCallEnabled If enabled, alarm condition DisplayTypeSetting Sharp or Optrex,
that produces an alarm call Medium or Small
to a specified number.
AlarmCall Number to call when alarm EmergencyPhone Horizon Systems Only:
condition occurs Alarm Call Number
Rings Rings Before Answer - Number JumpMiddleDisplay Horizon Systems Only:
of rings before unit answers the Navigation Feature
phone/modem for Directory Codes
AntiPassback Anti-Passback - AnswerMethod Old or New, Standard
Enabled or Disabled or Shared Line
DialingType Pulse or Tone

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6001647C All Rights Reserved