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Hotel Reservation

The document is a dialogue between a receptionist and a customer at The Grand Woodward Hotel, where the customer makes a reservation for two nights in May for two people in a room with a double bed and ocean view. The receptionist takes the customer's contact information and credit card details to complete the reservation.

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Maria Petraki
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85 views2 pages

Hotel Reservation

The document is a dialogue between a receptionist and a customer at The Grand Woodward Hotel, where the customer makes a reservation for two nights in May for two people in a room with a double bed and ocean view. The receptionist takes the customer's contact information and credit card details to complete the reservation.

Uploaded by

Maria Petraki
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hotel reservation / Everyday English

Talk with your partner.

Receptionist

Good morning. Welcome to The Grand Woodward Hotel.

Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have
any vacancies?

Yes madam, we have several rooms available for that particular weekend. And what is the exact
date of your arrival?

On 24th May

How long will you be staying?

I'll be staying for two nights.

How many people is the reservation for?

There will be two of us.

And would you like a room with twin beds or a double bed?

A double bed, please.

Great. And would you prefer to have a room with a view of the ocean?

If that type of room is available, I would love to have an ocean view. What's the rate for the
room?

Your room is five hundred and ninety euros per night. Now what name will the reservation be listed
under?

Athina Archontou

Could you spell your last name for me, please?

And is there a phone number where you can be contacted?

Yes, my cell phone number is 555-26386.

Great. Now I'll need your credit card information to reserve the room for you. What type of card
is it?

Visa. The number is 987654321.

And what is the name of the cardholder?

Alright, Ms Archontou, your reservation has been made for the twenty-fourth of May for a room
with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions,
please do not hesitate to call us.

Great, thank you so much.

My pleasure. We'll see you in May, Ms Archontou. Have a nice day.


Hotel reservation / Everyday English

Talk with your partner.

Customer

Say Good morning. Ask for a reservation for third weekend of May. Ask for vacancies.

Say 24 May.

2 nights

2 people

Ask for a double bed

Express your preference. Ask the rate of room.

Say your full name

Spell your last name

Give your phone number

Say it is VISA and provide the number of your card.

Give the name of the cardholder.

Thank the receptionist

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