Total Care
Total Care
TotalCare®
Bariatric
Bed
From Hill-Rom
man299ra
The information in the manual is confidential and may not be disclosed to third
parties without the prior written consent of Hill-Rom.
Second Edition
To order additional copies of this service manual, call (800) 445-3720, and
place a parts order for part number man299ra.
NOTES:
Chapter 1: Introduction
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . . . . 1 - 3
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Acronym List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Regulations, Standards, and Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
UL Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Fluids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Lockout Controls (Hi-Lo, Head, Knee, Master) . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Operating Bed/Surface Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Transport Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Sleep Surface/Mattress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Flammability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Preventive Maintenance (Capital Products Only) . . . . . . . . . . . . . . . . . . . . . 1 - 13
Routine Maintenance (Rental Products Only) . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 14
Chapter 2: Troubleshooting Procedures
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Bed Not Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Chapter 3: Theory of Operation
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Sleep Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Chapter 4: Removal, Replacement, and Adjustment Procedures
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Removal, Replacement, and Adjustment Exceptions . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Counterweight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Head Siderail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Intermediate Siderail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Siderail Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Sleep Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 14
Chapter 5: Parts List
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 8
Base Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 9
Platform Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 11
Head Siderail Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Intermediate Siderail Assembly—RH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 16
Intermediate Siderail Assembly—LH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Sleep Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23
Shipping Brace (P1837A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Truck Ramp Accessory (P1836A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25
Hitch Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Chapter 6: General Procedures
General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Truck Ramp Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Shipping Brace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Cleaning and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Cleaning Hard to Clean Spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Cleaning Blood and Excreta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Disinfecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Surface Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Moisture Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Incontinence Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 8
Linen Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 8
Component Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
P.C. Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
Lubrication Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Preventive Maintenance (Capital Products Only) . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Preventive Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Preventive Maintenance Schedule and Checklist . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Routine Maintenance (Rental Products Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Chapter 7: Accessories
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1
Chapter Contents
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . . . . 1 - 3
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Acronym List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Regulations, Standards, and Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
UL Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Fluids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Audience
This manual is intended for use by only facility-authorized personnel. Failure
to observe this restriction can result in severe injury to people and serious
damage to equipment.
Organization
This manual contains seven chapters.
Chapter 1: Introduction
In addition to a brief description of this service manual, chapter 1 also provides
a product overview.
Chapter 7: Accessories
A list of additional products, that can be used in conjunction with the
TotalCare® Bariatric Bed, is available in chapter 7. Installation procedures for
these accessories are also included.
Acronym List
There are several acronyms associated with the TotalCare® Bariatric Bed. For
a list of acronyms, see table 1-1 on page 1-6.
Acronym Definition
A/D Analog-to-Digital
BPM Bed Position Module
CPR Cardiopulmonary Resuscitation
DPST Double-Pole, Single-Throw
EEPROM Electronic Erasable Programmable Read
Only Memory
EPROM Electronic Programmable Read Only
Memory
ESD Electrostatic Discharge or
Electrical Static Discharge
FET Solenoid Voltage Supervisor
FM Footboard Module
FPGA (Logic Control)
GCIM Graphic Caregiver Interface (GCI)® Mod-
ule
GDC Graphic Display Controller
IFM Intermediate Frame Module
JCAHO Joint Commission on Accreditation of
Healthcare Organizations
LCD Liquid Crystal Display or
Liquid Crystal Diode
LED Light Emitting Diode
LON Local Operating Network
Specifications
For the TotalCare® Bariatric Bed specifications, see table 1-2 on page 1-8. For
operation and function of the TotalCare® Bariatric Bed, refer to chapter 1 of
the TotalCare® Bed System Service Manual (man112).
Physical Description
Feature Dimension
Height—from floor to top of articulating 19.0" (48.3 cm)
deck (bottom of mattress) in low position
Height—from floor to top of articulating 38.0" (96.5 cm)
deck (bottom of mattress) in high position
Minimum under bed clearance 4.25" (108 mm)
1.25" (31.8 mm) (IntelliD-
rive™ Transport System)
Minimum clearance between articulating 2.0" (5.1 cm)
deck foot section and the floor for any bed
position, except the tilt-table and the chair
egress positions with the foot section at 90°
Overall width—siderails raised 44.5" (113.0 cm)
Overall width—siderails lowered 42.0" (106.7 cm)
Overall width—distance between casters 25.5" (64.8 cm)
Overall length 93.5" (237.5 cm)
Overall foot section width 28.88-29.13"
(73.36-73.99 cm)
Fully extended length of the foot section 26.75-27.25"
from pivot to inside of the footboard (67.95-69.22 cm)
Articulating deck length 81.75-82.25"
(207.65-208.92 cm)
Maximum head elevation 75°
Maximum knee elevation 20°
Maximum foot elevation 85° down
Maximum foot retract 12" (30 cm)
Maximum Trendelenburg 15°
Maximum Reverse Trendelenburg 15°
UL Classification
WARNING:
Do not use the TotalCare® Bariatric Bed with oxygen tents. Damage to
equipment or personal injury can occur.
Model Identification
For TotalCare® Bariatric Bed model identification see table 1-3 on page 1-10.
Model
Description
Number
P1830A TotalCare® Bariatric Bed
Safety Tips
Bed Positions
Always leave the bed system in the low position when a patient is to be left
unattended.
Siderails
Siderails are not intended to be used as restraint devices. Medical personnel
should determine the appropriate use of siderails to ensure patient safety.
Observe tubes and cables closely during articulations. Always use good lines
placement techniques, particularly as the head section rises.
Brakes
Always set the brakes when the bed system is occupied. Push and pull the bed
system sideways to ensure that the brakes have engaged.
Brakes must be set during chair mode, patient egress, ingress, transfers, and
when the system is occupied (except during transport). Brakes should be
periodically tested when the bed system is left unoccupied.
Fluids
Chapter 1: Introduction
1
Significant fluid spills onto the system electronics can result in a hazard. If
such a spill occurs, the system should be unplugged, removed from service,
thoroughly cleaned, allowed to completely dry, and checked by service
personnel.
5. Do not put the system back into service until it is thoroughly dry, tested,
and determined safe to operate.
Electrical Safety
SHOCK HAZARD:
Take care to prevent damage to AC power cords. An electrical shock
hazard exists. When a system is being cleaned it should be unplugged
from its power source.
Establish policies and procedures to train and educate your staff on the risks
associated with electrical equipment.
WARNING:
Do not use the TotalCare® Bariatric Bed with oxygen tents. Damage to
equipment or personal injury can occur.
Transport Mode
SHOCK HAZARD:
Take care to prevent damage to AC power cords. An electrical shock
hazard exists.
Use only transport handles or footboard to move the bed during transport.
Make sure that the patient, equipment, and all lines are securely placed within
the perimeter of the system. The TotalCare® Bariatric Bed is not intended to
be used to transport a patient in the recline chair, chair, or chair egress modes.
Plug the bed into an appropriate power source when transports are complete.
CAUTION:
Although a fully-charged battery is preferred, transport may be done
when the battery charge is low. The bed should be reconnected to AC
power to charge the battery as soon as possible.
Sleep Surface/Mattress
Do not use mattresses, mattress overlays, mattress replacements, or speciality
mattress products that have not been designed by Hill-Rom for the TotalCare®
Bariatric Bed. Use of surface products other than those designed for the
TotalCare® Bariatric Bed could substantially reduce the effectiveness of the
safety features incorporated into the system.
Regularly inspect the sleep surface for x-ray cassette damage or needle
punctures.
Patient weight and equipment is not too exceed 500 lb (227 kg) maximum
(safe working load), and 250 lb (113.4 kg) minimum. The safe working load
weight includes: patient weight, mattress, IV pumps, poles, and bags.
Flammability
Reduce the possibility of fires by observing fire prevention rules and
regulations.
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Bed Not Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
NOTES:
Getting Started
With the exception of the following troubleshooting procedure, the
troubleshooting procedures for the TotalCare® Bariatric Bed are the same as
the procedures for the TotalCare® Bed System. Refer to the TotalCare® Bed
System Service Manual (man112) for further details.
2
WARNING:
Only facility-authorized personnel should troubleshoot the TotalCare®
Bariatric Bed. Troubleshooting by unauthorized personnel could result
in personal injury or equipment damage.
Begin each procedure in this chapter with step 1. Follow the sequence outlined
(each step assumes the previous step has been completed). In each step the
normal operation of the product can be confirmed by answering Yes or No to
the statement. Your response will lead to another step in the procedure, a repair
analysis procedure (RAP), or a component replacement. If more than one
component is listed, replace them in the given order.
2. Inspect the bed frame for bent frame components. Are there any bent frame
components?
Yes No
↓ → Go to step 5.
5. Inspect the hydraulic cylinder pins for being bent. Are there any bent pins?
Yes No
↓ → Go to step 8.
8. Inspect the casters for bent caster stems. Are the caster stems bent?
Yes No
↓ → Go to step 11.
Chapter Contents
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Sleep Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
NOTES:
Theory of Operation
With the exception of the sleep surface, the theory of operation of the
TotalCare® Bariatric Bed is the same as the TotalCare® Bed System. Refer to
chapter 3 of the TotalCare® Bed System Service Manual (man112) for further
details.
Sleep Surface
The sleep surface contains a layered, all-foam, primary surface (see figure 3-1
on page 3-3). This surface provides limited pressure distribution characteristics
and also does not adjust to changes in frame articulation angles.
NOTES:
Chapter Contents
NOTES:
4.1 Counterweight
Tools required: 1/2" socket Ratchet
Removal
1. Set the brakes.
SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so can result in
personal injury or equipment damage.
6. Remove the three nuts (A) securing the counterweight (C) to the bed (D)
(see figure 4-1 on page 4-7).
WARNING:
The counterweight weighs in excess of 75 lb (34 kg). Use two people
when removing or installing the counterweight. Failure to do so can
result in personal injury.
Replacement
4
WARNING:
The counterweight weighs in excess of 75 lb (34 kg). Use two people
when removing or installing the counterweight. Failure to do so can
result in personal injury.
2. Install the three nuts (A) onto the screws (B) securing the counterweight
(C) into the bed (D).
Removal
1. Set the brakes.
SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.
SHOCK HAZARD:
Disable the battery. Failure to do so could result in personal injury or
equipment damage.
8. Unplug the siderail cable from the weigh frame junction box.
9. Remove the cable ties that secure the siderail cable to the frame.
11. Remove the two screws (A) from the deck mounting plate (B) (see figure
4-2 on page 4-9).
4
12. Remove the two screws (D) securing the head siderail (C) to the bed.
Replacement
1. Ensure that the replacement head siderail is the same type as the one
removed.
Removal
1. Set the brake on the bed.
SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.
SHOCK HAZARD:
Disable the battery. Failure to do so could result in personal injury or
equipment damage.
NOTE:
Disconnect the intermediate siderail cabling from the wiring harness. The
intermediate siderail cable should remain with the removed siderail.
6. Remove the two screws (A) from the deck mounting plate (B) (see figure
4-3 on page 4-11).
7. Remove the two screws (D) securing the siderail (C) to the bed.
4
Replacement
1. Perform the removal procedure in the reverse order.
Removal
1. Remove the screw (A) securing the cover plate (B) and extender (C) to the
siderail.
2. Remove the cover plate (B) and extender (C) from the siderail (C).
Replacement
1. Perform the removal procedure in the reverse order.
NOTE:
The thicker end of the extender goes toward the foot end of the bed.
Removal
1. Press the Bed Flat control to place the bed in the flat position.
2. Press the Hi-Lo Up control to raise the bed to the high position.
3. Unzip the upper ticking (A) to gain access to the fire barrier (B) (see figure
4-5 on page 4-13).
5. Unsnap the snaps (D) securing the straps (E) to the foot section (F) and
mattress (C).
Replacement
1. Replace all stained foam material with new material.
3. Ensure that all of the foam components are fully encased in the acrylic fire
barrier.
4. Position and align the sleep surface sections inside the compartments of the
frame.
5. Press the Chair caregiver control, and articulate the bed to verify that the
sleep surface functions properly.
Chapter Contents
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 8
Base Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 9
Platform Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 11
Head Siderail Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Intermediate Siderail Assembly—RH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 16
Intermediate Siderail Assembly—LH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Sleep Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23
Shipping Brace (P1837A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Truck Ramp Accessory (P1836A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 25
5
Hitch Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
NOTES:
Warranty
HILL-ROM COMPANY, INC.
LIMITED WARRANTY
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our
goal is “Total Customer Satisfaction”. In that spirit, Hill-Rom is proud to offer the following warranty.
GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED)
Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and
workmanship for a period of one (1) year from date of delivery. Hill-Rom’s obligation under this warranty is expressly
limited to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole
discretion of Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the
original purchaser that the frame and welds on its products will be free from structural defects for the life of the product. Any
product upgrade or modification initiated by Hill-Rom does not affect the original product warranty.
SPECIFIC WARRANTIES
MATTRESS WARRANTIES
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship
for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves,
printed circuit boards, hoses, and couplers) are covered by the general one (1) year warranty.
EXPENDABLES WARRANTIES
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software
diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature
probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered.
TO OBTAIN PARTS AND SERVICE
In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday. In Canada,
call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and
Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following
information: customer identification number, product model number, serial number, and description of problem. A qualified
specialist will provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada),
troubleshooting assistance for facility personnel and provide necessary parts to make repairs. If troubleshooting determines
the need for on-site technical service, a qualified service representative will be dispatched. Replacement of non-technical
items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is
made shall be returned prepaid to Hill-Rom’s factory.
OUT OF WARRANTY EXCHANGE POLICY
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected:
motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please
call Hill-Rom Technical Support Department for current pricing.
PARTS AVAILABILITY POLICY
Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications
products for five (5) years from date of sale.
5
Note: Some original component parts and assemblies may not be available; functional equivalents may be substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM’S OBLIGATION UNDER THESE
WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Rom’s manuals or performed by others in such manner as
in Hill-Rom’s sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not
cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is
authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom
officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state,
province to province, or country to country.
Revised July 6, 2001
Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167
NOTES:
Terms:
• Net 30 days
• F.O.B. Batesville, IN
• Prepaid shipping charges added to invoice
• All orders shipped UPS ground unless specified
NOTE:
To eliminate possible delays or incorrect billings, do not return any items
without a Return Material Authorization (RMA) number. When a return is
requested, an RMA packet is included with each order. This packet includes an
RMA number, instructions, and a shipping label. If an RMA number is not
available, obtain one by phoning Hill-Rom Technical Support at
(800) 445-3720.
Exchange Policy
The following are policies for in-warranty and out-of-warranty exchanges from
Hill-Rom.
In-Warranty Exchanges
In some cases, Hill-Rom will request that parts/products be returned for
inspection. When this occurs, you are expected to return parts/products within
30 days of receipt of the exchange part. If you fail to return the inoperative
parts/products within the 30 day period, Hill-Rom will invoice your facility for
the full selling price of the parts/products.
NOTE:
The preceding billing procedure pertains only to parts/products that Hill-Rom
requests to be returned.
In some cases, the invoice accompanying the parts will show the full selling
price (only for internal use at Hill-Rom). Do not confuse this price with your
price.
Do not return any parts without an RMA number. When parts/products have
been requested to be returned, Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720.
Out-of-Warranty Exchanges
You are expected to return the inoperative parts/products within 30 days of
receipt of the exchange part. Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
5
phoning Hill-Rom Technical Support at (800) 445-3720. Hill-Rom will
invoice your facility for the full selling price of the parts/products. Upon return
of the inoperative parts/products, Hill-Rom will issue a credit to your facility
for the difference between the exchange price and the full selling price of
the parts/products.
Base Module
Platform Extensions
Labels
NOTES:
NOTES:
Sleep Surface
2
100-005-0594
(1830)
070-001-0122
1
1
Ticking, top
Hitch Plate
Chapter Contents
General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Truck Ramp Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Shipping Brace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Cleaning and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Cleaning Hard to Clean Spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Cleaning Blood and Excreta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Disinfecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Surface Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Moisture Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Incontinence Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 8
Linen Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 8
Component Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
P.C. Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9
Lubrication Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Preventive Maintenance (Capital Products Only) . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Preventive Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Preventive Maintenance Schedule and Checklist . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Routine Maintenance (Rental Products Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
6
NOTES:
General Procedures
With the exception of the following general procedures, the general procedures
for the TotalCare® Bariatric Bed are the same as the TotalCare® Bed System.
Refer to chapter 6 of the TotalCare® Bed System Service Manual (man112) for
further details.
1. Insert the lug (A) on the truck ramp accessory (B) into the hole in the
support tube (C) (see figure 6-1 on page 6-4).
2. Rotate the truck ramp accessory (B) toward the bed, so the tang (D) is on
top of the plate (E).
3. Push in on the spring end (G) of the truck ramp accessory (B).
4. Lift up on the truck ramp accessory (B), so the hook (H) is inserted into the
hole (I) on the bottom of the IntelliDrive® Transport System drive box (F).
5. Release the spring end (G) of the truck ramp accessory (B) so the hook (H)
engages the hole (I) on the bottom of the IntelliDrive® Transport System
drive box (F).
NOTE:
The head and foot end shipping braces install the same way.
1. Insert the posts (A) on the shipping brace (B) into the holes (C) in the roller
bumpers (D) (see figure 6-2 on page 6-5).
2. Insert the release pin (E) into the hole (F) on each post (A).
WARNING:
Follow the product manufacturer’s instructions. Failure to do so could
result in personal injury or equipment damage.
SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.
SHOCK HAZARD:
Do not expose the unit to excessive moisture that would allow for liquid
pooling. Personal injury or equipment damage could occur.
CAUTION:
Do not use harsh cleaners/detergents such as scouring pads or heavy
duty grease removers or solvents such as acetone. Equipment damage
could occur.
SHOCK HAZARD:
Take care to prevent shearing or pinching of power cords. An electrical
shock hazard exists. Failure to do so could result in personal injury or
equipment damage.
General Cleaning
Clean the unit with a lightly dampened cloth and any ordinary
cleaner/disinfectant. Do not use excessive liquid.
1. To clean directly beneath the sleep surface at the head end of the bed, lift
the head end of the mattress secured by magnets.
2. To clean directly beneath the sleep surface at the foot end of the bed, lift
the foot end of the mattress secured by magnets.
Steam Cleaning
Do not use any steam cleaning device on the TotalCare® Bariatric Bed.
Excessive moisture can damage mechanisms in this unit.
To remove difficult spots or stains, use standard household cleaners and a soft
bristle brush. To loosen heavy, dried-on soil or excreta, you may first need to
saturate the spot.
Some fluids used in the hospital environment, such as zinc oxide creams, if
allowed to remain on the surface, will cause a permanent stain. Wipe up fluid
spills as soon as possible.
Clean blood and excreta from the surface by wiping vigorously with a lightly
dampened sponge or rag using an EPA-registered (USA only), intermediate-
level (tuberculocidal), cleaner/disinfectant.
Finally, wipe with a fresh disinfecting solution and a clean rag or sponge.
Allow the ticking to air dry.
Disinfecting
Dilute and use disinfectants and germicides as specified on the manufacturer’s
label.
Surface Damage
Tears, holes, and cracks in the sleep surface ticking will compromise surface
impermeability and resistance to cross infection. Repairs are not
recommended.
Moisture Control
6
All patient surfaces control the moisture content of the air within the ticking by
providing greater potential for moisture vapor transfer from the inside to the
outside in the non-patient contact area than from the outside to the inside in the
patient contact area.
Incontinence Protection
Protect the sleep surface mattress from incontinence as follows:
2. Loosely place a woven draw sheet centered under the pelvis extending
from about the knees to the neck.
NOTE:
Use Hill-Rom-approved absorbent materials, such as a reusable or
disposable incontinence pad, size 34" x 36" (86 cm x 91 cm), or equivalent
1
(e.g., Geri Care Super Ibex reusable or Professional Medical Kenguard®
disposable incontinence pad).
Linen Care
Knitted and fitted sheets are suggested for use with the sleep surface mattress.
Knitted sheets allow stretching of the fabric material for installation, and fitted
sheets with proper sizing are important to ensure good retention.
Best retention occurs when the fitted sheet extends 2" (5 cm) or more under the
corners of the sleep surface encasement cover. Magnets inside of the ticking
material and on the underside of the sleep surface assist in the retention of
additional sheets and blankets. Better retention can be achieved if the number
of layers folded under the magnets is minimized.
Component Handling
CAUTION:
To prevent component damage, ensure that your hands are clean, and
only handle the P.C. board by its edges.
CAUTION:
When handling electronic components, wear an antistatic strap. Failure
to do so could result in component damage.
CAUTION:
For shipping and storage, place the removed P.C. board in an antistatic
protective bag. Equipment damage can occur.
P.C. Board
When servicing the P.C. board, follow good handling practices. Mishandling a
P.C. board can cause the following:
• P.C. board damage
• Shortened P.C. board life
• Unit malfunctions
Lubrication Requirements
WARNING:
Follow the product manufacturer’s instructions. Failure to do so could
result in personal injury or equipment damage.
CAUTION:
Do not use silicone-based lubricants. Equipment damage could occur.
1
Oilite® bearings and bushings are utilized in several places on the system. By
retaining oil, the pores give a self-lubricating quality to the bearings and
bushings. If any silicone-based lubricant is applied to the bearings and
bushings or anywhere else on the system, this self-lubricating quality is
neutralized.
It is safe to apply the following lubricants to the system (see table 6-1 on page
6-10):
WARNING:
Only facility-authorized personnel should service the TotalCare®
Bariatric Bed. Servicing performed by unauthorized personnel could
result in personal injury or equipment damage.
WARNING:
Do not spray cleansers/disinfectants directly onto the
bed control switches, which are located on both sides of
the siderails. Personal injury or equipment damage
could occur.
• Wipe down the left-hand siderails and extender with a facility-approved-
approved disinfectant. Inspect for physical damage.
• Wipe down all exposed surfaces with a facility-approved-approved disinfec-
tant. Inspect for physical damage and missing parts.
• Wipe down the bottom of the sleep surface with a facility-approved disinfec-
tant. Ensure the mattress and mattress support deck are dry before installing the
mattress.
• Wipe down the lower frame with a facility-approved disinfectant. Inspect for
physical damage and missing parts.
Disinfect and Inspect the Bed’s Foot End
• Inspect the night light for proper operation.
• Inspect the casters for proper mounting, excessive wear, or tread damage.
Replace as needed.
• Verify that the casters rotate 360°.
• Using an angle indicator, verify the foot section has less than 3° inclination
(left to right).
• Inspect all surfaces for damage and missing parts. Wipe down all exposed sur-
faces with a facility-approved disinfectant.
• Inspect the footboard for physical damage and missing parts. Wipe down the
footboard with a facility-approved disinfectant.
Scale Operational Test
• Place the headboard in the center of the mattress, and cover it with plastic.
• Using the Graphical Caregiver Interface (GCI)® Control, zero the scale from
the Main Menu.
• Place 200 lb (91 kg) of weight on the headboard.
• Take two readings. Verify that both readings are 200 lb (91 kg) ± 1%. Remove
100 lb (45 kg) weight from the headboard.
• Verify proper operation of the Bed Exit System.
• Remove the 100 lb (45 kg) weight from the headboard.
• Remove the plastic, and install the headboard.
Disinfect and Inspect the Bed’s Right Side
• Lower the siderails.
• If the mattress ticking is soiled, unzip it, and inspect the mattress for soiling or
contamination. Replace if necessary.
WARNING:
Do not spray cleansers/disinfectants directly onto the
bed control switches, which are located on both sides of
the siderails. Personal injury or equipment damage
could occur.
• Wipe down the right-hand siderails and extender with a facility-approved disin-
•
fectant. Inspect for physical damage.
Wipe down all exposed surfaces with a facility-approved disinfectant. Inspect
6
for physical damage and missing parts.
• Wipe down the lower frame with a facility-approved disinfectant. Inspect for
physical damage and missing parts.
WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.
2. To advise of your expected arrival time, contact the customer. Ask that the
customer arrange to remove the patient from the unit during the service
time (approximately 15 minutes).
NOTE:
To eliminate confusion and ensure safety, follow the standard procedures for
handling and cleaning contaminated materials and equipment. For additional
information, refer to the Exposure Control Plan and Infection Control Policies
and Procedures from Hill-Rom.
13. Raise the patient left siderails and verify proper operation of the locking
functions and key/switch functions without disturbing patient.
CAUTION:
The patient cannot be on the bed if checking the HandsFree®
Emergency CPR Release Mechanism or the HandsFree®
Trendelenburg Release Mechanism. Failure to follow this caution could
result in patient discomfort.
17. Raise the patient right siderails and verify proper operation of the locking
functions and key/switch functions without disturbing patient.
CAUTION:
The patient cannot be on the bed if checking the HandsFree®
Emergency CPR Release Mechanism and the HandsFree®
Trendelenburg Release Mechanism. Failure to follow this caution could
result in patient discomfort.
19. Check the operation of the Graphic Caregiver Interface® (GCI). (Only if
patient is not in bed)
20. Access the service menu and check diagnostics for error codes.
21. After you complete all the steps, follow the service location policy to
record completion of the RM procedure including:
a. Complete and sign the form.
6
b. Call the completion of the RM into the Customer Care Center.
c. File the Service Request Form in the Equipment Master File.
NOTES:
Chapter Contents
7
TotalCare® Bariatric Bed Service Manual (man299ra) Page 7 - 1
Chapter 7: Accessories
NOTES: