SERVICE MANUAL

TM
Resident LTC
Bed Errata
man136rc-e2
From Hill-Rom 

Product No. P870

For Parts Or Technical Assistance man136rc

USA 1-800-445-3720 Canada 1-800-267-2337
 TM
Resident LTC Bed
Service Manual
Revisions

Revision Letter Pages Affected Date

Original Issue December, 1996
A All January, 1997
B All July, 1997
C All September, 1997

man136rc

TM
Resident LTC Bed Service Manual (man136rc) Page i
Revisions

®
COPYRIGHT 1997 HILL-ROM , INC.

All rights reserved. No part of this text shall be reproduced or transmitted in

any form or by any means, electronic or mechanical, including photocopying,
recording, or by any information or retrieval system without written
permission from HILL-ROM COMPANY, INC. (Hill-Rom).

Fourth Edition

First Printing 1996

Printed in the USA

®
Comfortline is a registered trademark of Hill-Rom Company, Inc.
®
Hill-Rom is a registered trademark of Hill-Rom Company, Inc.
TM
Resident is a trademark of Hill-Rom Company, Inc.
®
ZoneAire is a registered trademark of Hill-Rom Company, Inc.
®
Loctite is a registered trademark of Loctite Company, Inc.
®
Teflon is a registered trademark of E. I. du Pont, de Nemours & Co.

The information contained in this manual is subject to change without notice.

Hill-Rom makes no commitment to update or keep current, the information
contained in this manual.

The only product warranty intended by Hill-Rom is the express, written

warranty accompanying the bill of sale to the original purchaser. Hill-Rom
makes no other warranty, express or implied, and in particular, makes no
warranty of merchantability or fitness for a particular purpose.

Additional copies of this manual can be obtained from Hill-Rom.

TM
Page ii Resident LTC Bed Service Manual (man136rc)
 Table of Contents
Chapter 1: Introduction
Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Organization of Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . 1 - 6
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Typographical Conventions Used in this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Introduction to the ResidentTM LTC Manual Drive Bed . . . . . . . . . . . . . . . . . . . . . 1 - 8
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
ResidentTM LTC Manual Drive Bed Specifications . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Head Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Head Angle Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Knee Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Bumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
IV Rod Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Sleep Surface Support Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12

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Table of Contents

Mattress Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Mattress Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Drainage Bag Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Mechanical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
General Operation of the ResidentTM LTC Manual Drive Bed . . . . . . . . . . . . . . . 1 - 15
Siderail Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Raise the Siderail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Lower the Siderail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Head Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Knee Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 17
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 17
Introduction to the ResidentTM LTC Electric Drive Bed . . . . . . . . . . . . . . . . . . . . 1 - 18
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 18
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 18
ResidentTM LTC Electric Drive Bed Specifications . . . . . . . . . . . . . . . . . . . . . . . 1 - 21
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 21
Head Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 21
Head Angle Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Knee Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Automatic Contour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
Bumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
IV Rod Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23

Page iv ResidentTM LTC Bed Service Manual (man136rc)

 Table of Contents

Sleep Surface Support Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23

Mattress Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Mattress Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Drainage Bag Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Electrical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Handset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Siderail Resident Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Siderail Caregiver Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Control Box Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Motor Actuators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Knee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
UL Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 27
General Operation of the ResidentTM LTC Electric Drive Bed . . . . . . . . . . . . . . . 1 - 28
Siderail Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 28
Raise the Siderail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 28
Lower the Siderail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 28
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Head Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Knee Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Automatic Contour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 30
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 30
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 30
Mattress Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 31
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 31
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 31
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 32
Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 36

ResidentTM LTC Bed Service Manual (man136rc) Page v

Table of Contents

Chapter 2: Troubleshooting Procedures

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Troubleshooting the ResidentTM LTC Manual Drive Bed. . . . . . . . . . . . . . . . . . . . 2 - 4
Initial Actions—Manual Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Function Checks—Manual Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 5
Final Actions—Manual Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 8
Troubleshooting the ResidentTM LTC Electric Drive Bed. . . . . . . . . . . . . . . . . . . . 2 - 9
Initial Actions—Electric Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 9
Function Checks—Electric Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10
Final Actions—Electric Drive Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 18
Reduced Braking Ability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Individually Operated Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Siderail Mechanical Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 20
Loose, Bent, or Missing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 22
Manual Hilow Function Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . 2 - 23
Manual Head Section Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . . . 2 - 25
Manual Knee Section Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . . . 2 - 27
Electric Hilow Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . . . . . . . . . 2 - 29
Electric Head Section Does Not Raise Or Lower Correctly. . . . . . . . . . . . . . . . . 2 - 32
Electric Knee Section Does Not Raise Or Lower Correctly. . . . . . . . . . . . . . . . . 2 - 35
Automatic Contour Does Not Function Correctly . . . . . . . . . . . . . . . . . . . . . . . . 2 - 38
Control Lockout Does Not Function Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 41
None Of The Electrical Functions Operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 44
Siderail Control/Handset Control Does Not Operate Correctly . . . . . . . . . . . . . . 2 - 46
Chapter 3: Theory of Operation
Electrical System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Siderail Control Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4
Siderail Control Circuit Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Electrical Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Motor Actuators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8

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 Table of Contents

Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Knee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Handset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Optional Resident and Caregiver Siderail Controls . . . . . . . . . . . . . . . . . . . . . 3 - 9
Resident Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Caregiver Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Control Lockout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Chapter 4: Removal, Replacement, and Adjustment Procedures
Manual Hilow Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Manual Head Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Manual Knee Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 14
Hilow Motor Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Head Section Motor Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 18
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 18
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Knee Section Motor Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 21
Automatic Contour Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 23
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 25
Optional Siderail Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27

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Table of Contents

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30
Handset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Control Lockout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Control Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 36
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Siderail Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Sleep Surface Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 41
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 41
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 43
Fixed Casters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 45
Fixed Casters (model B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 46
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 46
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Swivel Casters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 49
Individually Operated Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 51

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Bumper Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 52
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 52
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 52
Bumper Assembly (model B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Chapter 5: Parts List
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 8
Sleep Surface Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Lower Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Caster Frame Assemblies—"A" Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Caster Frame Assemblies—"B" Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 16
Surface Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18
Electrical and Label Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Manual Drive Module and Label Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 22
Siderail Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Head End Siderail Assemblies—With Control . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Siderail Assemblies—Without Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Standard Head and Foot Panel Assemblies—P4069 . . . . . . . . . . . . . . . . . . . . . . 5 - 32
Standard Foot Panel Assembly (manual drive)—P4069 . . . . . . . . . . . . . . . . . . . 5 - 33
Hearthside Head and Foot Panel Assemblies—P4071 . . . . . . . . . . . . . . . . . . . . . 5 - 34
Heirloom Head and Foot Panel Assemblies—P4072 . . . . . . . . . . . . . . . . . . . . . . 5 - 35
Post Style Head and Foot Panel Assemblies—P4073 . . . . . . . . . . . . . . . . . . . . . 5 - 36
Dentil Head and Foot Panel Assemblies—P4074 . . . . . . . . . . . . . . . . . . . . . . . . 5 - 37
Chapter 6: General Procedures
Cleaning and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3

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General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Hard to Clean Spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Disinfection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Mattress Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Care of Wood Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Lubrication Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Preventive Maintenance Schedule—Manual Drive Model . . . . . . . . . . . . . . . 6 - 7
Preventive Maintenance Checklist—Manual Drive Model . . . . . . . . . . . . . . . 6 - 8
Preventive Maintenance Schedule—Electric Drive Model . . . . . . . . . . . . . . . 6 - 9
Preventive Maintenance Checklist—Electric Drive Model . . . . . . . . . . . . . . 6 - 10
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Leakage Current Test for Electric Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Chapter 7: Accessories
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3
IV Rod (P2217). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Adjusting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Trapeze Support (P846) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Oxygen Tank Holder (P27601). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Three-quarter Length Siderails (P866) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 7
Full Length Siderails (P867). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Standard Head and Foot Panels (P4069) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Hearthside Head and Foot Panels (P4071) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 12

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Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 12
Heirloom Head and Foot Panels (P4072) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 13
Post Style Head and Foot Panels (P4073) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 14
Dentil Head and Foot Panels (P4074). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 15
Comfortline® Mattress (P1433) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16
Ambulatory Assist Rail (P441A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16
Auxiliary Power Supply (P442) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 17
Trendelenburg/Reverse Trendelenburg Adapter (P865). . . . . . . . . . . . . . . . . . . . 7 - 17
ResidentTM LTC Bed Electric Upgrade Kit (P9951) . . . . . . . . . . . . . . . . . . . . . . . 7 - 18

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NOTES:

Page xii ResidentTM LTC Bed Service Manual (man136rc)

 1
Chapter 1
Introduction

Chapter Contents

Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5

Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Organization of Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . 1 - 6
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Typographical Conventions Used in this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
TM
Introduction to the Resident LTC Manual Drive Bed. . . . . . . . . . . . . . . . . . . . . . 1 - 8
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
TM
Resident LTC Manual Drive Bed Specifications . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Head Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Head Angle Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Knee Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 1
1 Chapter 1: Introduction

Bumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
IV Rod Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Sleep Surface Support Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 12
Mattress Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Mattress Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Drainage Bag Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Mechanical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
TM
General Operation of the Resident LTC Manual Drive Bed . . . . . . . . . . . . . . . 1 - 15
Siderail Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Raise the Siderail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Lower the Siderail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Head Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Knee Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 16
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 17
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 17
TM
Introduction to the Resident LTC Electric Drive Bed . . . . . . . . . . . . . . . . . . . . 1 - 18
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 18
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 18
TM
Resident LTC Electric Drive Bed Specifications. . . . . . . . . . . . . . . . . . . . . . . . 1 - 21
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 21
Head Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 21
Head Angle Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Knee Section Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Automatic Contour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23

TM
Page 1 - 2 Resident LTC Bed Service Manual (man136rc)
 Chapter 1: Introduction

Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
1
Bumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
IV Rod Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
Sleep Surface Support Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 23
Mattress Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Mattress Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Drainage Bag Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Electrical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 24
Handset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Siderail Resident Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Siderail Caregiver Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Control Box Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 25
Motor Actuators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
Knee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 26
UL Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 27
TM
General Operation of the Resident LTC Electric Drive Bed . . . . . . . . . . . . . . . 1 - 28
Siderail Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 28
Raise the Siderail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 28
Lower the Siderail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 28
Bed Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Head Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Knee Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 29
Automatic Contour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 30
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 30
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 30
Mattress Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 31
Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 31

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 3
1 Chapter 1: Introduction

Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 31
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 32
Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 36

TM
Page 1 - 4 Resident LTC Bed Service Manual (man136rc)
 Purpose of this Manual
Chapter 1: Introduction
1
Purpose of this Manual
This manual provides information needed to operate and maintain the Hill-
® TM
Rom Resident LTC (long term care) bed. Both the manual and electric drive
versions of the bed are covered. Additionally, a complete parts list for ordering
replacement components is included in chapter 5.

Who Should Use This Manual

This manual is intended to be used by facility authorized maintenance
personnel only. Failure to observe this restriction can result in serious damage
to material and/or severe injury to people.

Organization of Manual
This service manual contains seven chapters.

Chapter 1: Introduction

You are currently reading chapter 1. This chapter defines the manual’s purpose
and who should use the information in the manual. It also describes the
manual’s organization and explains the various typographical conventions
used throughout the manual. Also included is an introduction to the manual
and electric drive versions of the product, specifications, model identification,
TM
safety tips, and Resident LTC bed warning and caution labels.

Chapter 2: Troubleshooting Procedures

TM
Chapter 2 contains the proper Resident LTC bed troubleshooting procedures.
In this chapter, the manual and electric versions of the bed are addressed in
separate sections. Each section includes a troubleshooting introduction, initial
actions, function checks, final actions, and repair analysis procedures.

Chapter 3: Theory of Operation

Chapter 3 contains the theory of operation for the electric drive version of the
TM
Resident LTC bed. Included are overall wiring and block diagrams, cable
wiring diagrams, connector pinouts, component schematics, and subsystem
theories.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 5
 Organization of Manual

1 Chapter 1: Introduction

Chapter 4: Removal, Replacement, and Adjustment Procedures

Chapter 4 includes removal, replacement, and adjustment procedures for the

TM
Resident LTC bed components. Once again, the manual and electric drive
versions of the bed are addressed separately.

Chapter 5: Parts List

®
Chapter 5 contains Hill-Rom ’s warranty, replacement part ordering
procedure, exchange policy, recommended spare parts lists, and illustrated
parts lists.

Chapter 6: General Procedures

Chapter 6 contains cleaning and care, lubrication requirements, preventive

TM
maintenance, and Resident LTC bed tool and supply requirements.

Chapter 7: Accessories
TM
Chapter 7 includes available Resident LTC bed accessories, illustrations, and
mounting instructions.

TM
Page 1 - 6 Resident LTC Bed Service Manual (man136rc)
 Typographical Conventions Used in this Manual
Chapter 1: Introduction
1
Typographical Conventions Used in this Manual
This manual contains different typographical conventions designed to enhance
readability and understanding of its content. Note the following examples:
• Standard text—used for standard text throughout the manual.
• Boldface—emphasizes a word or phrase.
• NOTE:— sets apart special information or important instruction
clarification.
• The symbol below highlights a WARNING or CAUTION:

Figure 1-1. Warning and Caution Symbol

– A WARNING identifies situations or actions that may affect patient

or user safety. Disregarding a warning could result in patient or user
injury.
– A CAUTION points out special procedures or precautions that
personnel must follow to avoid equipment damage.
• The symbol below highlights an electrical shock hazard WARNING:

Figure 1-2. Electrical Shock Hazard Warning

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 7
 TM
Introduction to the Resident LTC Manual Drive Bed

1 Chapter 1: Introduction

Introduction to the Resident LTC Manual Drive Bed

TM

Operating Precautions
Before operating the bed, ensure that you read and fully understand the
contents of this manual. It is important that you strictly adhere to the safety
information contained within.

Bed Positions
TM
The Resident LTC manual drive bed has three adjustable sections: head,
knee, and hilow. The bed positions are shown in figures 1-3 through 1-7.

Figure 1-3. Hilow Limits of the Manual Drive Bed (High Position)

Head end Foot end

29.9"
(75.9 cm)

m136_108

Figure 1-4. Hilow Limits of the Manual Drive Bed (Low Position)

Head end Foot end

13.9"
(35.3 cm

TM
Page 1 - 8 Resident LTC Bed Service Manual (man136rc)
 TM
Introduction to the Resident LTC Manual Drive Bed

Figure 1-5. Head Section Position of the Manual Drive Bed

Chapter 1: Introduction
1

Head end Foot end

m136b005

Figure 1-6. Knee Section Position of the Manual Drive Bed

Head end Foot end

m136_110

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 9
 TM
Resident LTC Manual Drive Bed Specifications

1 Chapter 1: Introduction

Figure 1-7. Knee Gatch (Foot Section) Position of the Manual Drive Bed

Head end Foot end

m136_111

Resident LTC Manual Drive Bed Specifications

TM

Physical Description
TM
See table 1-1 on page 1-10 for Resident LTC manual drive bed specifications.
TM
Table 1-1. Resident LTC Manual drive Bed Specifications

Feature Dimension
Overall length in high position 95 1/4" (241.9 cm)
Overall length in low position 91 1/2" (232.4 cm)
Overall width (siderails up) 42" (106.7 cm)
Overall width (siderails stored) 36" (91.4 cm)
Sleep surface frame height (low position) 13.9" (35.3 cm)
Sleep surface frame height (high position) 29.9" (75.9 cm)
Minimum under bed clearance 5" (12.7 cm)
o
Maximum head incline elevation 60
o
Maximum knee incline elevation 45
Siderail height above sleep surface frame 12 1/2" (31.8 cm)
Bed mass (weight) 275 lb (124.7 kg)
Maximum safe working load—One 400 lb 480 lb (217.7 kg)
(181.4 kg) resident plus accessories

TM
Page 1 - 10 Resident LTC Bed Service Manual (man136rc)
 TM
Resident LTC Manual Drive Bed Specifications

NOTE:
Chapter 1: Introduction
1
TM
The head section, knee section, and hilow functions of the Resident LTC
manual drive bed are adjusted by manipulating the hand cranks located at the
foot end of the bed.

WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of
the mechanisms.

Head Section Inclination

The head section of the bed may be separately adjusted to obtain the desired
o o
degree of incline up to its limit of approximately 60 (± 2 ). The head section
control is a hand crank located at the foot end of the bed.

Head Angle Indicators

The head angle indicator decals are located at both sides of the bed on the sleep
o
surface. These indicators provide a reference for approximately each 15 of
o
head section incline up to 60 .

Knee Section Inclination

The knee section of the bed may be separately adjusted to obtain the desired
o o
degree of incline up to its limit of approximately 45 (± 2 ). The knee section
control is a hand crank located at the foot end of the bed.

Hilow

The bed may be adjusted to raise or lower the sleep surface to assist in
positioning the resident, or for ease of bed entry/exit. Hilow is adjusted by
means of a hand crank located at the foot end of the bed.

Steering

Swivel casters are located on the caster frame beneath the foot section of the
bed. Fixed casters are located on the caster frame beneath the head section of
the bed.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 11
 TM
Resident LTC Manual Drive Bed Specifications

1 Chapter 1: Introduction

Brakes

The brakes are located on both sides of the swivel caster frame assembly at the
foot end of the bed. Some models have individually operated brakes and
require that both pedals be pressed and released separately.

Siderails
TM
Siderails are located on both sides of the Resident LTC manual drive bed at
the head and foot sections. The siderails are raised and lowered independently
of each other. When not in use, safely store each siderail beneath the bed’s
sleep surface frame.

Siderails are visual reminders for residents that identify the location of the
edge of the bed. They are not intended for use as a restraint device.
Appropriate medical personnel must determine the level of restraint necessary
to ensure a resident will remain safely in bed. Failure to do so could result in
personal injury.

Bumper

A bumper assembly is secured to the fixed caster frame at the head end of the
bed.

CAUTION:
Removing the bumper assembly could cause damage to the bed or
facility.

IV Rod Sockets

Four IV rod sockets are provided. One is located at each outside corner of the
bed. Each socket allows installation of an IV rod (accessory).

Sleep Surface Support Frame

There are two sleep surface support frames available for use with the
TM
Resident LTC manual drive bed. The mattress supporting spring fabric frame
is 36" x 80" (91.4 cm x 203.2 cm) and has 90 supporting helical springs for the
fabric assembly. The mattress supporting optional hard pan sleep surface frame
is 36" x 80" (91.4 cm x 203.2 cm). The outer surfaces of the panels are formed
down to prevent sharp edges.

TM
Page 1 - 12 Resident LTC Bed Service Manual (man136rc)
 TM
Resident LTC Manual Drive Bed Specifications

Mattress Stop
Chapter 1: Introduction
1
A separate mattress stop is not available on the manual drive version of the
TM
Resident LTC manual drive bed. The foot panel acts as a mattress stop on this
version preventing the mattress from sliding towards the foot end of the bed.

Mattress Configurations
TM
There are several mattress configurations available for the Resident LTC
manual drive bed. These configurations are indicated in table 1-2 on page 1-13.

Table 1-2. Mattress Options

Product Number Description

P778 LTC mattress
®
P944 Comfortline mattress
P783 Extended care mattress
®
P462 (P1416) Unbundled ZoneAire (mattress)

Head and Foot Panels

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically. The hand cranks
must be detached from the manual head, knee, and hilow drive assemblies
before the foot panel can be removed. These panels provide ease of bed
mobility and steering control.

Drainage Bag Hooks

Drainage bag hooks are located on both sides of the bed beneath the sleep
surface frame near the seat section.

Mechanical Description
TM
The Resident LTC manual drive bed is manually adjusted by manipulating
the head, knee, and hilow drive assemblies.

Caregiver manual crank controls are located at the foot end of the bed (see
figure 1-8 on page 1-14). These crank handles allow the caregiver to manually
operate the head section, knee section, and hilow (bed height) to obtain the
desired elevation within their respective travel limits. They can be tucked away
in recesses in the footboard when not in use.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 13
 TM
Resident LTC Manual Drive Bed Specifications

1 Chapter 1: Introduction

The head section can be adjusted by turning the right crank handle (A), the
knee section can be adjusted by turning the left crank handle (B), and the hilow
function is adjusted by turning the middle crank handle (C) (see figure 1-8 on
page 1-14).

Figure 1-8. Crank Handle Configuration for the Manual Drive Bed

A
C
B

TM
Page 1 - 14 Resident LTC Bed Service Manual (man136rc)
 TM
General Operation of the Resident LTC Manual Drive Bed
Chapter 1: Introduction
1
General Operation of the Resident LTC Manual Drive Bed
TM

Siderail Operation

WARNING:
Siderails are visual reminders for residents that identify the
location of the edge of the bed. They are not intended for use as a
restraint device. Appropriate medical personnel must determine the
level of restraint necessary to ensure a resident will remain safely in
bed. Failure to do so could result in personal injury.

Raise the Siderail

• Grasp the siderail, and pull it outward from its stored position beneath the
sleep surface frame.
• If the siderail is at the head end, rotate the siderail toward the head end of
the bed to its fully raised position.
• If the siderail is at the foot end, rotate the siderail toward the foot end of the
bed to its fully raised position.
• An audible click indicates that the siderail is completely raised and locked
in place. To ensure the siderail is latched, give it a tug in the downward
direction.

Lower the Siderail

• Grasp the siderail with one hand, and push inward on the release latch with
the other.
• Rotate the siderail to its lowered position (rotate toward the head if at head
end, and toward the foot if at the foot end of the bed).
• Push the siderail into its stored position beneath the sleep surface frame.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 15
 TM
General Operation of the Resident LTC Manual Drive Bed

1 Chapter 1: Introduction

Bed Positions

WARNING:
Manual drive bed mechanisms can cause serious injury. Operate the
bed only when persons are clear of the mechanisms.

Hilow

To raise the bed, locate the middle hand crank at the foot end of the bed. Turn
the handle clockwise until the desired height is achieved.

To lower the bed, turn the middle hand crank at the foot end of the bed
counterclockwise until the desired height is achieved.

Head Section

To raise the head section, locate the right hand crank at the foot end of the bed.
Turn the handle clockwise until the desired incline is achieved.

To lower the head section, turn the right hand crank at the foot end of the bed
counterclockwise until the desired incline is achieved.

Knee Section

To elevate the knee section, turn the left hand crank at the foot end of the bed
clockwise until the desired incline is achieved.

To lower the knee section, turn the left hand crank at the foot end of the bed
counterclockwise until the desired incline is achieved.

Steering

WARNING:
When moving the bed, guide it from the corners near the foot end of the
bed! This will help keep legs clear of the frame and feet clear of the
TM
caster base. The Resident LTC bed is not intended to be used as a
resident transport device.

TM
Page 1 - 16 Resident LTC Bed Service Manual (man136rc)
 TM
General Operation of the Resident LTC Manual Drive Bed

Brakes
Chapter 1: Introduction
1
WARNING:
Set the brakes, and leave the bed in the low position when the resident
is unattended. A resident might use the bed for support when getting on
or off of the sleep surface. Give the bed a solid tug to ensure the brakes
are set. Injury to the resident may occur if the brakes are not set.

Apply the brakes by depressing the brake pedal(s) with your foot.

Release the brakes by depressing the release arm next to the brake pedal.

Head and Foot Panels

To remove the head or foot panel, lift it straight up until the mounting plates on
the panel disengage the plates welded to the IV rod sockets. Before removing
the foot panel, the hand cranks must be removed. Remove the crank handle
assemblies for the head, knee, and hilow drives by removing the nut and bolt
located at the base of each crank handle. Set panels aside in an area where they
will not be damaged.

To install either panel, align the mounting plates on the panel with the metal
plates on the IV rod sockets. Lower the panel downward to engage. Once the
foot panel is in place, attach the crank handle assemblies to the head, knee, and
hilow drives through the slots in the mounted foot panel. Insert the screw and
nut at the base of each crank handle and tighten with a wrench.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 17
 TM
Introduction to the Resident LTC Electric Drive Bed

1 Chapter 1: Introduction

Introduction to the Resident LTC Electric Drive Bed

TM

Operating Precautions
Before operating the bed, ensure that you read and fully understand the
contents of this manual. It is important that you strictly adhere to the safety
information contained within.

Bed Positions
TM
The Resident LTC electric drive bed has three adjustable sections: head,
knee, and foot. The bed positions are shown in figures 1-9 through 1-14.

Figure 1-9. Hilow Position of the Electric Drive Bed

Head end High Position

Foot end

29.9"
(75.9 cm)

m136_001

Low Position
Head end Foot end

13.9"
(35.3 cm)

m136_002

TM
Page 1 - 18 Resident LTC Bed Service Manual (man136rc)
 TM
Introduction to the Resident LTC Electric Drive Bed
Chapter 1: Introduction

Figure 1-10. Automatic Contour Position of the Electric Drive Bed

1
Head end Foot end

m136_003

Figure 1-11. Head Section Position of the Electric Drive Bed

Head end Foot end

m136_005

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 19
 TM
Introduction to the Resident LTC Electric Drive Bed

1 Chapter 1: Introduction

Figure 1-12. Knee Section Position of the Electric Drive Bed

Head end Foot end

m136_004

Figure 1-13. Knee Gatch (Foot Section) Position of the Electric Drive Bed

Head end Foot end

m136_006

TM
Page 1 - 20 Resident LTC Bed Service Manual (man136rc)
 TM
Resident LTC Electric Drive Bed Specifications
Chapter 1: Introduction
1
Resident LTC Electric Drive Bed Specifications
TM

Physical Description
TM
See table 1-3 on page 1-21 for Resident LTC electric drive bed specifications.
TM
Table 1-3. Resident LTC Electric Drive Bed Specifications

Feature Dimension
Overall length in high position 95 1/4" (241.9 cm)
Overall length in low position 91 1/2" (232.4 cm)
Overall width (siderails up) 42" (106.7 cm)
Overall width (siderails stored) 36" (91.4 cm)
Sleep surface frame height (low position) 13.9" (35.3 cm)
Sleep surface frame height (high position) 29.9" (75.9 cm)
Minimum under bed clearance 5" (12.7 cm)
o
Maximum head incline elevation 60
o
Maximum knee incline elevation 45
Siderail height above sleep surface frame 12 1/2" (31.8 cm)
Bed mass (weight) 275 lb (124.7 kg)
Maximum safe working load— One 400 lb 480 lb (217.7 kg)
(181.4 kg) resident plus accessories

NOTE:
The head section, knee section, hilow, and automatic contour functions may be
electrically operated to achieve the desired bed position.

WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of
the mechanisms.

Head Section Inclination

The head section of the bed may be separately adjusted to obtain the desired
o o
degree of incline up to its limit of approximately 65 (± 2 ). Control of this
function is via the handset control (see “Handset Control” on page 1-25). The

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 21
 TM
Resident LTC Electric Drive Bed Specifications

1 Chapter 1: Introduction

optional resident control panel on the inside of both head end siderails can also
be used in the electric drive version to adjust the head section.

Head Angle Indicators

The head angle indicator decals are located at both sides of the bed on the sleep
o
surface. These indicators provide a reference for approximately each 15 of
o
head section incline up to 60 .

Knee Section Inclination

The knee section of the bed may be separately adjusted to obtain the desired
o o
degree of incline up to its limit of approximately 25 (± 2 ). Control of the knee
section is via a handset control (see “Handset Control” on page 1-25). The
optional resident control panel on the inside of both head end siderails can also
be used in the electric drive version to adjust the knee section.

Hilow

The bed may be adjusted to raise or lower the sleep surface to assist in
positioning the resident, or for ease of bed entry/exit. Hilow is adjusted using
the handset control (see “Handset Control” on page 1-25). The optional
caregiver control panel located on the outside of both head end siderails can
also be used in the electric drive version to raise and lower the sleep surface.
This feature permits caregivers to control the hilow function of the bed while
minimizing accessibility to the resident.

Automatic Contour

The automatic contour automatically raises the knee section of the bed to
o
approximately 15 as the head section is elevated from a flat position, provided
that knee section operation is not locked out by the control box lockout.
Automatic contour positioning can be temporarily disabled by pressing both
the HEAD Up and KNEE Down buttons at the same time.

Steering

Swivel casters are located on the caster frame beneath the foot section of the
bed. Fixed casters are located on the caster frame beneath the head section of
the bed.

TM
Page 1 - 22 Resident LTC Bed Service Manual (man136rc)
 TM
Resident LTC Electric Drive Bed Specifications

Brakes
Chapter 1: Introduction
1
The brakes are located on both sides of the swivel caster frame assembly at the
foot end of the bed. Some models have individually operated brakes and
require that both pedals be pressed and released separately.

Siderails
TM
Siderails are located on both sides of the Resident LTC electric drive bed at
the head and foot sections. The siderails are raised and lowered independently
of each other. The head end siderails can contain optional caregiver and
resident controls which permit electrical adjustment of the head, knee, and
hilow elevation.When not in use, safely store each siderail beneath the bed’s
sleep surface frame.

WARNING:
Siderails are visual reminders for residents that identify the
location of the edge of the bed. They are not intended for use as a
restraint device. Appropriate medical personnel must determine the
level of restraint necessary to ensure a resident will remain safely in
bed. Failure to do so could result in personal injury.

Bumper

A bumper assembly is secured to the fixed caster frame at the head end of the
bed.

CAUTION:
Removing the bumper assembly could cause damage to the bed or
facility.

IV Rod Sockets

Four IV rod sockets are provided. One is located at each outside corner of the
bed. Each socket allows installation of an IV rod (accessory).

Sleep Surface Support Frame

There are two sleep surface support frames available for use with the
TM
Resident LTC electric drive bed. The mattress supporting spring fabric frame
is 36" x 80" (91.4 cm x 203.2 cm) and has 90 supporting helical springs for the
fabric assembly. The mattress supporting optional hard pan sleep surface frame

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 23
 TM
Resident LTC Electric Drive Bed Specifications

1 Chapter 1: Introduction

is 36" x 80" (91.4 cm x 203.2 cm). The outer surfaces of the panels are formed
down to prevent sharp edges.

Mattress Stop

A mattress stop is located at the foot end of the spring frame. In its raised
position, the mattress stop prevents the mattress from sliding towards the foot
end of the bed.

Mattress Configurations
TM
There are several mattress configurations available for the Resident LTC
electric drive bed. These configurations are indicated in table 1-4 on page 1-24.

Table 1-4. Mattress Options

Product Number Description

P778 LTC mattress
®
P944 Comfortline mattress
P783 Extended care mattress
®
P462 (P1416) Unbundled ZoneAire (mattress)

Head and Foot Panels

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically. These panels
provide ease of bed mobility and steering control.

Drainage Bag Hooks

Drainage bag hooks are located on both sides of the bed beneath the sleep
surface frame near the seat section.

Electrical Description

SHOCK HAZARD:
One of the risks associated with the use of electrical equipment
includes the potential for electrical shock. Train and educate personnel
on the risks associated with electrical equipment.

TM
Page 1 - 24 Resident LTC Bed Service Manual (man136rc)
 TM
Resident LTC Electric Drive Bed Specifications

TM
Chapter 1: Introduction

The Resident LTC electric drive bed operates on 120V AC, 60 Hz, single
1
phase power.

The electrical power system is mechanically insulated from the metal parts of
the bed. No additional electrical components, such as isolation transformers,
are required to make this bed meet applicable electrical codes.

Each bed is factory tested for complete operation with and without load. Each
bed is tested for insulation integrity and micro leakage currents. Before
shipment, each bed must indicate less than 100 micro amperage leakage
current ungrounded.

The electrical supply cord (to the wall outlet) is #18 AWG low leakage, UL
approved, two conductor with ground, type SJT. It extends approximately 116"
(294.6 cm) from the head end of the bed.

Handset Control

The handset control provides electrical control of the head, knee, and hilow
elevation. The buttons on the handset are pictorially labeled to indicate their
function.

Siderail Resident Control Panel

An optional resident siderail control panel can be installed on the inside of both
head end siderails for convenience. The resident can control the head and knee
functions with the pictorially labeled activator buttons on both panels.

Siderail Caregiver Control Panel

An optional caregiver siderail control panel can be installed on the outside of

both head end siderails. The control activators face the caregiver, minimizing
accessibility to the resident. The bed’s hilow function can be controlled
through the manipulation of pictorially labeled activator buttons on either
panel.

Control Box Lockout

WARNING:
Whenever a resident should be restricted from operating the resident or
handset controls, activate the appropriate control lockout knob to
prevent operation of the function. Otherwise, personal injury may occur.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 25
 TM
Resident LTC Electric Drive Bed Specifications

1 Chapter 1: Introduction

The control box lockout is located at the foot end of the bed. The position of
each control knob on the control lockout is pictorially labeled to indicate each
governing function and the locked/unlocked position. See “Automatic
Contour” on page 1-22.

Motor Actuators

There are three separate motor actuators which provide hilow, head, and knee
operation. Each is built to withstand the common hazards of spills and cleaning
liquids under normal conditions. These motor actuators are a plug-in design for
easy removal in the event of problems. Each is specially designed for its
individual function and has the following characteristics:
• 24 volt, DC motor
• Electronic overload protection, microswitch motor cutoff
• Totally enclosed, impact resistant motor housing
• Permanently lubricated
• Precision-rolled acme spindle for linear actuation of stainless steel piston
• Heavy-duty ball bearing spindle mount
• Flexible clutch drive to reduce vibration and noise

NOTE:
The battery pack accessory can provide emergency operation of the actuators
to position the bed in event of a power failure.

Specifications for these motor actuators are as follows:

Hilow
• 12.60" (32.0 cm) actuator stroke
• 20 1/4" (51.4 cm) retracted length

Head
• 7 1/4" (18.4 cm) actuator stroke
• 46.38" (117.8 cm) retracted length

Knee
• 2.88" (7.3 cm) actuator stroke
• 39 1/4" (99.7 cm) retracted length

TM
Page 1 - 26 Resident LTC Bed Service Manual (man136rc)
 TM
Resident LTC Electric Drive Bed Specifications
Chapter 1: Introduction
1
CAUTION:
The duty cycle (continuous operation) of any actuator should not be
more than 10%. Otherwise, damage to the equipment can occur.

UL Classification
TM
The Resident LTC electric drive bed is approved to UL 2601-1 standards and
is classified as Class II double insulated electrical equipment.

The ground wire on the three prong plug is connected to a functional earth
ground which protects the product against electrostatic discharge.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 27
 TM
General Operation of the Resident LTC Electric Drive Bed

1 Chapter 1: Introduction

General Operation of the Resident LTC Electric Drive Bed

TM

Siderail Operation

WARNING:
Siderails are visual reminders for residents that identify the
location of the edge of the bed. They are not intended for use as a
restraint device. Appropriate medical personnel must determine the
level of restraint necessary to ensure a resident will remain safely in
bed. Failure to do so could result in personal injury.

Raise the Siderail

• Grasp the siderail, and pull it outward from its stored position beneath the
sleep surface frame.
• If the siderail is at the head end, rotate the siderail toward the head end of
the bed to its fully raised position.
• If the siderail is at the foot end, rotate the siderail toward the foot end of the
bed to its fully raised position.
• An audible click indicates that the siderail is completely raised and locked
in place. To ensure the siderail is latched, give it a tug in the downward
direction.

Lower the Siderail

• Grasp the siderail with one hand, and push inward on the release latch with
the other.
• Rotate the siderail to its lowered position (rotate toward the head if at head
end, and toward the foot if at the foot end of the bed).
• Push the siderail into its stored position beneath the sleep surface frame.

TM
Page 1 - 28 Resident LTC Bed Service Manual (man136rc)
 TM
General Operation of the Resident LTC Electric Drive Bed

Bed Positions
Chapter 1: Introduction
1
SHOCK HAZARD:
One of the risks associated with the use of electrical equipment
includes the potential for electrical shock. Train and educate personnel
on the risks associated with electrical equipment.

WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of
the mechanisms.

Hilow

To raise the bed, press and hold the HI/LO Up button on the handset control or
the HI/LO button on the optional caregiver siderail control panel until the
desired height is reached. Release the button.

To lower the bed, press and hold the HI/LO Down button on the handset
control or the HI/LO Up button on the optional caregiver siderail control panel
until the desired position is obtained. Release the button.

Head Section

To raise the head section, press and hold the HEAD Up button on the handset
control or the HEAD Up button on the optional resident siderail control panel
until the desired degree of incline is reached. Release the button.

To lower the head section, press and hold the HEAD Down button on the
handset control or the HEAD Down button on the optional resident siderail
control panel until the desired position is obtained. Release the button.

Knee Section

To elevate the knee section, press and hold the KNEE Up button on the handset
control or the KNEE Up button on the optional resident siderail control panel
until the desired degree of incline is reached. Release the button.

To lower the knee section, press and hold the KNEE Down button on the
handset control or the KNEE Down button on the optional resident siderail
control panel until the desired position is obtained. Release the button.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 29
 TM
General Operation of the Resident LTC Electric Drive Bed

1 Chapter 1: Introduction

Automatic Contour

Lock out the automatic contour feature on the electric drive version as follows:
• Turn the knee section control lockout to the locked position.
• Turn the automatic contour control lockout to the locked position.
• Temporarily disable the automatic contour by pressing both the HEAD Up
and KNEE Down buttons at the same time; however, releasing the KNEE
Down button before the HEAD Up button is released will allow the
automatic contour to activate, and the knee section will raise (until either
the HEAD Up button is released or automatic contour is achieved). The
automatic contour functions as follows:
• With the bed in its flat position, press and hold the HEAD Up button. Both
the head and knee sections will elevate at the same time until the knee
o
section reaches approximately 15 .
• Depressing the HEAD Up button will cause the head section to elevate
until it reaches maximum inclination, but the knee section will stop at
o
approximately 15 .
o
• Pressing the HEAD Down button with the head elevated above 15 causes
only the head section to lower. Continuing to press the HEAD Down
button will cause the knee section to begin lowering. Lowering of both
sections will continue with the HEAD Down pressed until the flat position
is reached. Releasing the HEAD Down button before the flat position is
reached will cause the movement of both sections to stop.

Steering

WARNING:
When moving the bed, guide it from the corners near the foot end of the
bed. This will help keep legs clear of the frame and feet clear of the
TM
caster base. The Resident LTC bed is not intended to be used as a
resident transport device.

Brakes

WARNING:
Set the brakes, and leave the bed in the low position when the resident
is unattended. A resident might use the bed for support when getting on
or off of the sleep surface. Give the bed a solid tug to ensure the brakes
are set. Injury to the resident may occur if the brakes are not set.

TM
Page 1 - 30 Resident LTC Bed Service Manual (man136rc)
 Model Identification
Chapter 1: Introduction

Apply the brakes by depressing the brake pedal(s) with your foot.
1
Release the brakes by depressing the release arm next to the brake pedal.

Mattress Stop
To raise the mattress stop, lift upward until the notches in the bent legs of the
stop engage the slots in the spring frame. Rotate the stop toward the foot panel
of the bed to lock it in the raised position.

To lower the mattress stop, rotate the stop toward the head end to disengage it
from the slots in the spring frame, and lower the stop downward.

Head and Foot Panels

To remove the head or foot panel, lift it straight up until the mounting plates on
the panel disengage the plates welded to the IV rod sockets. Set panels aside in
an area where they will not be damaged.

To install either panel, align the mounting plates on the panel with the metal
plates on the IV rod sockets. Lower the panel downward to engage.

Model Identification

Table 1-5. Model Identification

Model Number Description

TM
P870 Resident LTC bed

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 31
 Safety Tips

1 Chapter 1: Introduction

Safety Tips

SHOCK HAZARD:
One of the risks associated with the use of electrical equipment
includes the potential for electrical shock. Train and educate personnel
on the risks associated with electrical equipment.

SHOCK HAZARD:
Unplug the bed from its power source before servicing or cleaning the
bed. Otherwise, a shock hazard exists. Refer to the “ResidentTM LTC
Bed In-Service Manual” and to specific sections in this manual for
additional precautions.

SHOCK HAZARD:
Unplug the bed from its power source before unplugging any cables
from the control lockout, or from the control box. An electrical shock
hazard exists.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

WARNING:
Set the brakes and leave the bed in the low position when the resident
is unattended. A resident might use the bed for support when getting on
or off of the sleep surface. Give the bed a solid tug to ensure the brakes
are set. Injury to the resident may occur if the brakes are not set.

TM
Page 1 - 32 Resident LTC Bed Service Manual (man136rc)
 Safety Tips
Chapter 1: Introduction
1
WARNING:
Siderails are visual reminders for residents that identify the
location of the edge of the bed. They are not intended for use as a
restraint device. Appropriate medical personnel must determine the
level of restraint necessary to ensure a resident will remain safely in
bed. Failure to do so could result in personal injury.

WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of
the mechanisms.

WARNING:
Only facility-authorized maintenance personnel should perform
TM
maintenance procedures on the Resident LTC bed. Otherwise,
personal injury can occur.

WARNING:
When moving the bed, guide it from the corners, near the foot end of
the bed. This will help keep legs clear of the frame and feet clear of the
TM
caster base. The Resident LTC bed is not intended to be used as a
resident transport device.

WARNING:
Whenever a resident should be restricted from operating the resident or
handset controls, activate the appropriate control lockout knob to
prevent operation of that function. Otherwise, personal injury may
occur.

WARNING:
Only facility-authorized maintenance personnel should troubleshoot the
TM
Resident LTC bed. Otherwise, personal injury can occur.

WARNING:
TM
Use only accessories specifically identified for use with the Resident
LTC bed. The use of accessories not identified for this bed could
compromise the safety of the bed.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 33
 Safety Tips

1 Chapter 1: Introduction

CAUTION:
Removing the bumper assembly could cause damage to the bed or
facility.

CAUTION:
Overtightening the mounting screws can crack the P.C. boards.

CAUTION:
The hilow motor actuator connecting pin must align with its receptacle
in the control box. Equipment damage may occur.

CAUTION:
Do not lower the bed frame while the oxygen tank holder is attached to
the bed. Use the control box lockout to deactivate the hilow function.
Damage to the equipment may occur.

CAUTION:
The duty cycle (continuous operation) of any actuator should not be
more than 10%. Otherwise, damage to the equipment can occur.

CAUTION:
Do not use harsh cleaners, solvents, or detergents. Damage to the
equipment can occur.

CAUTION:
Repeated soaking of the mattress materials will accelerate wear.
Improper cleaning procedures may void the warranty.

CAUTION:
Many disinfectant cleaners, if used in high concentrations, have a
softening effect on any painted or finished surface.

CAUTION:
TM
Do not use any lubricant containing silicone anywhere on the Resident
LTC bed. The self-lubricating quality of the oilite bearings and bushings
will be neutralized.

TM
Page 1 - 34 Resident LTC Bed Service Manual (man136rc)
 Safety Tips
Chapter 1: Introduction
1
CAUTION:
Do not drop the printed circuit (P.C.) boards against the siderail or the
sleep surface frame. Damage to the equipment may occur.

CAUTION:
Use care when removing the siderail labels to prevent damage.
Replace damaged labels with new ones.

CAUTION:
Do not lower the bed frame while the trapeze support is attached to the
bed. Use the control box lockout to deactivate the hilow function.

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 35
 Warning and Caution Labels

1 Chapter 1: Introduction

Warning and Caution Labels

TM
Figure 1-14. Warning and Caution Labels at the Head End of the Resident LTC
Manual/Electric Drive Bed

m136_007

m136_008

TM
Page 1 - 36 Resident LTC Bed Service Manual (man136rc)
 Warning and Caution Labels
Chapter 1: Introduction

TM
Figure 1-15. Warning and Caution Label at the Foot End of the Resident LTC Electric
1
Drive Bed

m136_009

Figure 1-16. Serial Number Data Plate

m136_161

TM
Resident LTC Bed Service Manual (man136rc) Page 1 - 37
 Warning and Caution Labels

1 Chapter 1: Introduction

NOTES:

TM
Page 1 - 38 Resident LTC Bed Service Manual (man136rc)
 Chapter 2
Troubleshooting Procedures
2
Chapter Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Troubleshooting the Resident LTC Manual Drive Bed. . . . . . . . . . . . . . . . . . . . . 2 - 4
TM

Initial Actions—Manual Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4

Function Checks—Manual Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 5
Final Actions—Manual Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 8
Troubleshooting the Resident LTC Electric Drive Bed. . . . . . . . . . . . . . . . . . . . . 2 - 9
TM

Initial Actions—Electric Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 9

Function Checks—Electric Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10
Final Actions—Electric Drive Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 18
Reduced Braking Ability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Individually Operated Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Siderail Mechanical Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 20
Loose, Bent, or Missing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 22
Manual Hilow Function Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . 2 - 23
Manual Head Section Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . . . 2 - 25
Manual Knee Section Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . . . 2 - 27
Electric Hilow Does Not Raise or Lower Correctly . . . . . . . . . . . . . . . . . . . . . . . 2 - 29
Electric Head Section Does Not Raise Or Lower Correctly. . . . . . . . . . . . . . . . . 2 - 32
Electric Knee Section Does Not Raise Or Lower Correctly. . . . . . . . . . . . . . . . . 2 - 35
Automatic Contour Does Not Function Correctly . . . . . . . . . . . . . . . . . . . . . . . . 2 - 38
Control Lockout Does Not Function Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 41
None Of The Electrical Functions Operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 44
Siderail Control/Handset Control Does Not Operate Correctly . . . . . . . . . . . . . . 2 - 46

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 1
 Chapter 2: Troubleshooting Procedures

NOTES:

TM
Page 2 - 2 Resident LTC Bed Service Manual (man136rc)
 Getting Started
Chapter 2: Troubleshooting Procedures

Getting Started
This chapter is divided into three parts: troubleshooting procedures for the
TM
Resident LTC manual drive bed, troubleshooting procedures for the
TM
Resident LTC electric drive bed, and repair analysis procedures. Begin each
procedure highlighted in this chapter with step 1. Follow the sequence outlined
(each step assumes the previous steps are correct). Each step is the normal
operational event of the product and can be confirmed by answering Y (yes) or
2
N (no) to the statement. Your response will lead to another step in the
procedure, a repair analysis procedure (RAP), or a component replacement. If
more than one component is listed, replace them in the order given.

Start with Initial Actions to begin gathering information about the problem.

Perform the Function Checks to isolate or identify a problem and to verify

repair after completing each corrective action (replacing or adjusting a part,
seating a connector, etc.).

Perform the Final Actions after the Function Checks to verify the repair.
®
If troubleshooting procedures do not isolate the problem, call Hill-Rom
Technical Support at (800) 445-3720 for assistance.

WARNING:
Only facility-authorized maintenance personnel should troubleshoot the
TM
Resident LTC bed. Otherwise, personal injury can occur.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 3
 TM
Troubleshooting the Resident LTC Manual Drive Bed
Chapter 2: Troubleshooting Procedures

Troubleshooting the Resident LTC Manual Drive Bed

TM

Initial Actions—Manual Drive Model

Use Initial Actions to gather information from operators concerning problems
2 TM
with the Resident LTC bed. Note symptoms or other information concerning
the problem that the operator identifies. This information helps identify the
probable cause.

1. Someone who can explain the problem is available.

Yes No
↓ → Go to “Function Checks—Manual Drive Model” on page 2-5.

2. Ask that person to demonstrate or explain the problem. The problem can be
duplicated.
Yes No
↓ → Go to “Function Checks—Manual Drive Model” on page 2-5.

3. The problem is a result of improper operator action.

Yes No
↓ → Go to “Function Checks—Manual Drive Model” on page 2-5.
TM
4. Instruct the operators to refer to the procedures in the Resident LTC Bed
In-Service Manual. Perform the “Function Checks—Manual Drive Model”
TM
on page 2-5 to ensure proper operation of the Resident LTC manual drive
bed.

TM
Page 2 - 4 Resident LTC Bed Service Manual (man136rc)
 Function Checks—Manual Drive Model
Chapter 2: Troubleshooting Procedures

Function Checks—Manual Drive Model

1. Initial Actions have been performed.
Yes No
↓ → Go to “Initial Actions—Manual Drive Model” on page 2-4.

2. Inspect the brake pads for wear. Both brake pads are in good condition. 2
Yes No
↓ → Go to RAP 2.1.

3. Apply the brakes by pressing the brake pedals (A) (see figure 2-1 on page
2-5). The brake is applied correctly, and the swivel casters do not roll. If
the brake design has interconnecting linkage, both brakes are applied when
either pedal is depressed.
Yes No
↓ → Go to RAP 2.1.

Figure 2-1. Brake Pedal and Release Lever

m136_010

4. Press the brake release lever (B) to release the brake. The brake releases
correctly, and the swivel casters roll freely. If the brake design has
interconnecting linkage, pressing either of the brake release levers releases
both brakes.
Yes No
↓ → Go to RAP 2.1.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 5
 Function Checks—Manual Drive Model
Chapter 2: Troubleshooting Procedures

5. Raise, lower and store the siderails (see figure 2-2 on page 2-6). The
siderails move without binding or requiring excessive force, and the latch
locks the siderail into position.
Yes No
↓ → Go to RAP 2.2.

2 Figure 2-2. Siderails In the Raised Position (Manual Model)

m136_109

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

6. Conduct a visual inspection of the lower frame assemblies, caster frame

assemblies, the sleep surface frame assembly, and all connections and
components of the manual hilow, knee, and head drive assemblies. All
assemblies are in a good physical state of repair with no loose or missing
screws, nuts, bolts, or washers.
Yes No
↓ → Go to RAP 2.3.

7. Turning the hilow (middle) hand crank clockwise, raise the bed to its high
position. The bed rises evenly to its high position.
Yes No
↓ → Go to RAP 2.4.

TM
Page 2 - 6 Resident LTC Bed Service Manual (man136rc)
 Function Checks—Manual Drive Model
Chapter 2: Troubleshooting Procedures

8. Turning the hilow (middle) hand crank counterclockwise, lower the bed to
its low position. The bed lowers evenly to its low position.
Yes No
↓ → Go to RAP 2.4.

9. Turning the head (right) hand crank clockwise, raise the head section to its
greatest inclined position. The head of the bed raises fully and evenly to
O
approximately 60 as indicated by the head angle indicator decals located
2
on both sides of the bed.
Yes No
↓ → Go to RAP 2.5.

10. Turning the head (right) hand crank counterclockwise, lower the head
section fully. The head section of the bed lowers fully and evenly to a flat
position.
Yes No
↓ → Go to RAP 2.5.

11. Turning the knee (left) hand crank clockwise, raise the knee section to its
greatest inclined position. The knee section of the bed raises fully and
O
evenly to approximately 45 .
Yes No
↓ → Go to RAP 2.6.

12. Turning the knee (left) hand crank counterclockwise, lower the knee
section fully. The knee section of the bed lowers fully and evenly to a flat
position.
Yes No
↓ → Go to RAP 2.6.

13. Go to “Final Actions—Manual Drive Model” on page 2-8.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 7
 Final Actions—Manual Drive Model
Chapter 2: Troubleshooting Procedures

Final Actions—Manual Drive Model

1. Complete the required preventive maintenance procedures. See
“Preventive Maintenance Schedule—Manual Drive Model” on page 6-7.

2 2. Complete all required administrative tasks.

TM
Page 2 - 8 Resident LTC Bed Service Manual (man136rc)
 TM
Troubleshooting the Resident LTC Electric Drive Bed
Chapter 2: Troubleshooting Procedures

Troubleshooting the Resident LTC Electric Drive Bed

TM

Initial Actions—Electric Drive Model

Use Initial Actions to gather information from operators concerning problems
TM
with the Resident LTC bed. Note symptoms or other information concerning
the problem that the operator identifies. This information helps identify the 2
probable cause.

1. Someone who can explain the problem is available.

Yes No
↓ → Go to “Function Checks—Electric Drive Model” on page 2-10.

2. Ask that person to demonstrate or explain the problem. The problem can be
duplicated.
Yes No
↓ → Go to “Function Checks—Electric Drive Model” on page 2-10.

3. The problem is a result of improper operator action.

Yes No
↓ → Go to “Function Checks—Electric Drive Model” on page 2-10.
TM
4. Instruct the operators to refer to the procedures in the Resident LTC Bed
In-Service Manual. Perform the “Function Checks—Electric Drive Model”
TM
on page 2-10 to ensure proper operation of the Resident LTC bed.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 9
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

Function Checks—Electric Drive Model

1. Initial Actions have been performed.
Yes No
↓ → Go to “Initial Actions—Electric Drive Model” on page 2-9.
2 2. Inspect the brake pads for wear. Both brake pads are in good condition.
Yes No
↓ → Go to RAP 2.1.

3. Apply the brakes by pressing the brake pedals (A) (see figure 2-3 on page
2-10). The brake is applied correctly, and the swivel casters do not roll. If
the brake design has interconnecting linkage, both brakes are applied when
either pedal is depressed.
Yes No
↓ → Go to RAP 2.1.

Figure 2-3. Brake Pedal and Release Lever

m136_010

4. Press the brake release lever (B) to release the brake. The brake releases
correctly, and the swivel casters roll freely. If the brake design has
interconnecting linkage, pressing either of the brake release levers releases
both brakes.
Yes No
↓ → Go to RAP 2.1.

TM
Page 2 - 10 Resident LTC Bed Service Manual (man136rc)
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

5. Raise, lower and store the siderails (see figure 2-4 on page 2-11). The
siderails move without binding or requiring excessive force, and the latch
locks the siderail into position.
Yes No
↓ → Go to RAP 2.2.

Figure 2-4. Siderails In the Raised Position (Electric Model)

2

m136_011

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

6. Conduct a visual inspection of the lower frame assemblies, caster frame

assemblies, the sleep surface frame assembly, and all connections and
components of the electric hilow, knee, and head actuator assemblies. All
assemblies are in a good physical state of repair with no loose or missing
screws, nuts, bolts, or washers.
Yes No
↓ → Go to RAP 2.3.

7. Using the handset control, operate each function (hilow, head, and knee)
briefly to activate its respective motor actuator. Electricity is flowing to the
motors, and bed functions respond to the control.
Yes No
↓ → Go to RAP 2.12.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 11
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

Figure 2-5. Handset Control (Hilow Actuator Control)

2 B
A

m136_012

8. Press the HI/LO Up button (A) on the handset control to raise the bed to its
high position (see figure 2-5 on page 2-12). The bed rises evenly to its high
position.
Yes No
↓ → Go to RAP 2.7.

9. Press the HI/LO Down button (B) to lower the bed to its low position. The
bed lowers evenly to its low position.
Yes No
↓ → Go to RAP 2.7.

10. Repeat steps 8 and 9 using the optional caregiver siderail control panel (if
equipped) (see figure 2-6 on page 2-13). After pressing the HI/LO Up
button (A), the bed rises evenly to its high position. After pressing the
HI/LO Down button (B), the bed lowers evenly to its low position.
Yes No
↓ → Go to RAP 2.7.

TM
Page 2 - 12 Resident LTC Bed Service Manual (man136rc)
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

Figure 2-6. Caregiver Siderail Control Panel (Hilow Actuator Controls)

B
A
2
m136_013

11. Press the HEAD Up button (A) on the handset control panel to raise the
head section to its greatest inclined position (see figure 2-7 on page 2-13).
o
The head of the bed raises fully and evenly to approximately 65 as
indicated by the head angle indicator decals located on both sides of the
bed.
Yes No
↓ → Go to RAP 2.8.

Figure 2-7. Handset Control (Head Actuator Controls)

B
A

m136_012

12. Press the HEAD Down button (B) to lower the head section fully. The head
section of the bed lowers fully and evenly to a flat position.
Yes No
↓ → Go to RAP 2.8.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 13
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

13. Repeat steps 11 and 12 using the optional resident siderail control panel (if
equipped) (see figure 2-8 on page 2-14). After pressing the HEAD Up
button (A), the head section rises evenly to its high position. After pressing
the HEAD Down button (B), the head section lowers evenly to its low
position.
Yes No
2 ↓ → Go to RAP 2.8.

Figure 2-8. Resident Siderail Control Panel (Head and Knee Actuator Controls)

C
A

m136_014

14. Press the KNEE Up button (A) on the handset control to raise the knee
section of the bed to its greatest inclined position (see figure 2-9 on page
2-15). The knee section of the bed raises fully and evenly to approximately
o
25 .
Yes No
↓ → Go to RAP 2.9.

15. Press the KNEE Down button (B) on the handset control to lower the knee
section fully. The knee section of the bed lowers fully and evenly to a flat
position.
Yes No
↓ → Go to RAP 2.9.

TM
Page 2 - 14 Resident LTC Bed Service Manual (man136rc)
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

Figure 2-9. Handset Control (Knee Actuator Controls)

A
B
2

m136_012

16. Repeat steps 14 and 15 using the optional resident siderail control panel (if
equipped) (see figure 2-8 on page 2-14). After pressing the KNEE Up
button (C), the bed rises evenly to its high position. After pressing the
KNEE Down button (D), the bed lowers evenly to its low position.
Yes No
↓ → Go to RAP 2.9.

17. With the bed in the flat position and automatic contour unlocked, operate
the HEAD Up to achieve the automatic contour position. The head and
o
knee sections rise together until the knee section reaches approximately 15
—at which point the knee section stops. The head section continues to rise
if the HEAD Up button is depressed.
Yes No
↓ → Go to RAP 2.10.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 15
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

18. With the bed in the automatic contour position (see figure 2-10 on page
2-16), operate the head down function. Pressing the HEAD Down button
o
(with the head section inclined above 15 ) causes the head section only to
lower. Continuing to press the HEAD Down button causes the knee section
to begin lowering. Lowering of both sections continues (with the HEAD
Down pressed) until the flat position is reached. Releasing the HEAD
2 Down button before the flat position is reached causes both sections to stop
moving.
Yes No
↓ → Go to RAP 2.10.
TM
Figure 2-10. The Resident LTC Bed in the Automatic Contour Position

m136_003

19. Turn the control lockout box knob for each function (one at a time) to the
locked position (A), and attempt to operate that function (see figure 2-11
on page 2-17). Only the locked function (hilow, head, knee, and automatic
contour) is prevented from operating, and the unlocked functions operate
normally. (However, the automatic contour will not operate if the knee or
automatic contour is locked.)
Yes No
↓ → Go to RAP 2.11.

TM
Page 2 - 16 Resident LTC Bed Service Manual (man136rc)
 Function Checks—Electric Drive Model
Chapter 2: Troubleshooting Procedures

Figure 2-11. Control Lockout Box

A

m136_015

20. Turn the control lockout box knobs (one at a time) to the unlocked position.
The controlling function operates correctly.
Yes No
↓ → Go to RAP 2.11.

21. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 17
 Final Actions—Electric Drive Model
Chapter 2: Troubleshooting Procedures

Final Actions—Electric Drive Model

1. Complete the required preventive maintenance procedures. See
“Preventive Maintenance Schedule—Electric Drive Model” on page 6-9.

2 2. Complete all required administrative tasks.

TM
Page 2 - 18 Resident LTC Bed Service Manual (man136rc)
 2.1 Reduced Braking Ability
Chapter 2: Troubleshooting Procedures

2.1 Reduced Braking Ability

Individually Operated Brakes

1. Press the brake pedal (A) (see figure 2-12 on page 2-19). The brake locks,
and the bed does not move.
Yes
↓
No
→ Go to step 3.
2
2. Press the release lever (B). The applied brake is released.
Yes No
↓ → Go to step 4.

Figure 2-12. Individually Operated Brakes

C
m136_016

3. The brake pads (C) on both brakes are not excessively worn or damaged.
Yes No
↓ → Replace the worn brake pad (see “Individually Operated Brakes”
on page 4-50).

4. Both brake pedals operate smoothly up and down.

Yes No
↓ → Replace damaged or worn parts of the pedal assembly (see
“Individually Operated Brakes” on page 4-50).

5. Go to “Final Actions—Manual Drive Model” on page 2-8 or “Final

Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 19
 2.2 Siderail Mechanical Malfunction
Chapter 2: Troubleshooting Procedures

2.2 Siderail Mechanical Malfunction

1. The siderail moves smoothly from/to the stored position.
Yes No
↓ → Check that the slide rods are not bent, guide pins (A) enter the
aligned holes through the channel assembly, and engage the
2 holes in strap (B) (see figure 2-13 on page 2-20). Repair or
replace the damaged parts (see “Siderails” on page 4-37).

This solves the problem.

Yes No
↓ → Go to step 5.

Figure 2-13. Siderail Assemblies (Shown with Electric Siderail Controls Installed)

A B

D
C

m136_017

2. The siderail rotates smoothly to the up position and latches correctly.

Yes No
↓ → Go to step 5.

3. In the latched position, the siderail does not move inward where the link
arms can contact the bed frame.
Yes No
↓ → Go to step 7.

TM
Page 2 - 20 Resident LTC Bed Service Manual (man136rc)
 2.2 Siderail Mechanical Malfunction
Chapter 2: Troubleshooting Procedures

4. Push inward on the siderail release (D). This unlocks the siderail so it can
be lowered and rotated smoothly to the down position.
Yes No
↓ → Go to step 6.

5. The strap portion of the siderail arm assembly is not bent or distorted.
Yes
↓
No
→ Straighten or replace the damaged parts (see “Siderails” on page
2
4-37).

6. The locking latch block (C) properly enters the slot in the strap portion of
the arm assembly and disengages from the slot when the release lever is
pushed.
Yes No
↓ → Replace the bent or damaged parts (see “Siderails” on page 4-
37).

7. The key latch at the inner side of the channel assembly engages the notch
in the black pin when the siderail is latched.
Yes No
↓ → Replace the bent or damaged parts (see “Siderails” on page 4-
37).

8. Go to “Final Actions—Manual Drive Model” on page 2-8 or “Final

Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 21
 2.3 Loose, Bent, or Missing Hardware
Chapter 2: Troubleshooting Procedures

2.3 Loose, Bent, or Missing Hardware

1. Visual inspection indicates that there are no loose, bent, or missing screws,
nuts, bolts, or washers on the lower frame assemblies, the caster frame
assemblies, or the sleep surface frame assembly.
Yes No
2 ↓ → Tighten loose screws or nuts using compatible screwdrivers,
pliers, or socket wrenches, as appropriate. Replace damaged or
missing screws, nuts, bolts, or washers. Consult chapter 5 “Parts
List” for the part number(s) of the appropriate replacement
part(s).

2. Visual inspection indicates that there are no loose, bent, or missing screws,
nuts, bolts, washers, pins, or rue ring cotters on the manual/electric drive
assemblies or at their connection points on the bed frame.
Yes No
↓ → Tighten the loose screws or nuts using compatible screwdrivers,
pliers, or socket wrenches, as appropriate. Replace damaged or
missing screws, nuts, bolts, washers, pins, and/or rue ring
cotters. Consult chapter 5 “Parts List” for the part number(s) of
the appropriate replacement part(s).

3. Go to “Final Actions—Manual Drive Model” on page 2-8 or “Final

Actions—Electric Drive Model” on page 2-18.

TM
Page 2 - 22 Resident LTC Bed Service Manual (man136rc)
 2.4 Manual Hilow Function Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

2.4 Manual Hilow Function Does Not Raise or Lower Correctly

1. The bolt and nut securing the hilow crank handle to the hilow drive
assembly are present and secure.
Yes No
↓ → Ensure the bolt (A) and nut (B) securing the hilow crank handle
to the hilow drive assembly are present and secure (see figure 2-
14 on page 2-23). If the bolt or nut is missing, consult chapter 5
2
“Parts List” for the part number(s) of the appropriate
replacement part(s).

Figure 2-14. Crank Handle Assembly

A m136_112

2. The hilow support bracket (A) is present and secure (see figure 2-15 on
page 2-23). The pin (B) and rue ring cotters (C) securing the hilow drive
assembly to the bed frame assembly are also present and securely fastened.
Yes No
↓ → Go to RAP 2.3.

Figure 2-15. Connection of the Manual Hilow Drive Assembly to the Main Bed Frame

B
A

m136_113
136 113

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 23
 2.4 Manual Hilow Function Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

3. The manual hilow drive screw assembly is well lubricated and turns freely.
Yes No
↓ → Lightly lubricate the manual hilow drive screw assembly with
P/N 8252 M-1 penetrating oil.

This solves the problem.

2 Yes
↓
No
→ Replace the manual hilow drive assembly (see “Manual Hilow
Drive Assembly” on page 4-5).

4. Go to “Final Actions—Manual Drive Model” on page 2-8.

TM
Page 2 - 24 Resident LTC Bed Service Manual (man136rc)
 2.5 Manual Head Section Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

2.5 Manual Head Section Does Not Raise or Lower Correctly

1. The bolt and nut securing the head crank handle to the head drive assembly
are present and secure.
Yes No
↓ → Ensure the bolt (A) and nut (B) securing the head crank handle
to the head drive assembly are present and secure (see figure 2-
16 on page 2-25). If the bolt or nut is missing, consult chapter 5
2
“Parts List” for the part number(s) of the appropriate
replacement part(s).

Figure 2-16. Crank Handle Assembly

A m136_112

2. The manual head drive assembly is securely fastened to anchor points on

the bed frame with the pin (A), rue ring cotter (B), and hair pins (C) (see
figure 2-17 on page 2-25).
Yes No
↓ → Go to Rap 2.3.

Figure 2-17. Connection of the Manual Head Drive Assembly to the Main Bed Frame
C

m136_116

B
m136_116
m136_114

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 25
 2.5 Manual Head Section Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

3. The manual head drive screw assembly is well lubricated and turns freely.
Yes No
↓ → Lightly grease the manual head drive screw assembly with P/N
SA3351 grease.

This solves the problem.

2 Yes
↓
No
→ Replace the manual head drive assembly (see “Manual Head
Drive Assembly” on page 4-9).

4. Go to “Final Actions—Manual Drive Model” on page 2-8.

TM
Page 2 - 26 Resident LTC Bed Service Manual (man136rc)
 2.6 Manual Knee Section Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

2.6 Manual Knee Section Does Not Raise or Lower Correctly

1. The bolt and nut securing the knee crank handle to the knee drive assembly
are present and secure.
Yes No
↓ → Ensure the bolt (A) and nut (B) securing the knee crank handle
to the knee drive assembly are present and secure (see figure 2-
18 on page 2-27). If the bolt or nut is missing, consult chapter 5
2
“Parts List” for the part number(s) of the appropriate
replacement part(s).

Figure 2-18. Crank Handle Assembly

A m136_112

2. The manual knee drive assembly is securely fastened to anchor points on

the bed frame with the pin (A), rue ring cotter (B), and hair pins (C) (see
figure 2-17 on page 2-25).
Yes No
↓ → Go to RAP 2.3.

Figure 2-19. Connection of the Manual Knee Drive Assembly to the Main Bed Frame

C A

m136_116
m136_118

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 27
 2.6 Manual Knee Section Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

3. The manual knee drive screw assembly is well lubricated and turns freely.
Yes No
↓ → Lightly grease the manual knee drive screw assembly with P/N
SA3351 grease.

This solves the problem.

2 Yes
↓
No
→ Replace the manual knee drive assembly (see “Manual Knee
Drive Assembly” on page 4-13).

4. Go to “Final Actions—Manual Drive Model” on page 2-8.

TM
Page 2 - 28 Resident LTC Bed Service Manual (man136rc)
 2.7 Electric Hilow Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

2.7 Electric Hilow Does Not Raise or Lower Correctly

1. The bed is plugged into the appropriate power source.
Yes No
↓ → Connect a good power cord to the wall outlet (see figure 2-34 on
page 2-44).

2. Ensure that the control lockout knob for the hilow function (A) is in the
2
unlocked position (see figure 2-20 on page 2-29).
Yes No
↓ → Turn the knob to the unlocked position.

Figure 2-20. Control Lockout Box Hilow Function

m136_018

3. Press the HI/LO Up button (A) or the HI/LO Down button (B) on the
handset or optional siderail controls (if available) (see figure 2-21 on page
2-30). This creates a relay clicking sound in the control box on top of the
hilow motor actuator.
Yes No
↓ → If a clicking sound is heard with one control actuated but not the
other(s), go to RAP 2.13. If a relay clicking sound is not heard
when any of the controls are pressed, go to RAP 2.11 step 8.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 29
 2.7 Electric Hilow Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

Figure 2-21. Hilow Controls

A B

2 A B

m136_020
m136_019

4. The power/hilow cable (A) is firmly connected to its receptacle on the

control box, and the routing to the control lockout box shows no visible
damage (see figure 2-22 on page 2-30).
Yes No
↓ → Plug the cable firmly into its receptacle, or replace the damaged
cable if necessary.

This solves the problem.

Yes No
↓ → Replace the hilow motor actuator assembly (see “Hilow Motor
Actuator” on page 4-16).

Figure 2-22. Hilow Cable Routing Between the Control Box and the Control Lockout

m136_021
A

TM
Page 2 - 30 Resident LTC Bed Service Manual (man136rc)
 2.7 Electric Hilow Does Not Raise or Lower Correctly
Chapter 2: Troubleshooting Procedures

5. The bed rises when the HI/LO Up button is pressed and stops when the
button is released. The distance from the floor to the top of the spring frame
surface with the bed at its high position is approximately 29.9" (75.9 cm).
Yes No
↓ → Go to step 9.

6. The bed lowers when the HI/LO Down button is pressed and stops when
the button is released. The distance from the floor to the top of the spring
2
frame surface with the bed in its low position is approximately 13.9"
(35.3 cm).
Yes No
↓ → Go to step 9.

7. Turn the control lockout knob for the hilow function to the locked position.
This prevents hilow operation. Turn the control lockout knob for the hilow
function to the unlocked position. This allows hilow operation.
Yes No
↓ → Go to RAP 2.11.

8. Go to “Final Actions—Electric Drive Model” on page 2-18.

9. Another part of the bed interferes with the hilow movement to the
maximum height or flat position.
Yes No
↓ → Replace the hilow motor actuator (see “Hilow Motor Actuator”
on page 4-16).

10. Eliminate the interference with the hilow operation of the bed.
This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.
®

11. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 31
 2.8 Electric Head Section Does Not Raise Or Lower Correctly
Chapter 2: Troubleshooting Procedures

2.8 Electric Head Section Does Not Raise Or Lower Correctly

1. The bed is plugged into the appropriate power source.
Yes No
↓ → Connect a good power cord to the wall outlet (see figure 2-34 on
page 2-44).
2 2. Ensure that the control lockout knob for the head function (A) is in the
unlocked position (see figure 2-23 on page 2-32).
Yes No
↓ → Turn the knob to the unlocked position.

Figure 2-23. Control Lockout Box Head Function

A
m136_022

3. Press the HEAD Up (A) or the HEAD Down (B) button on the handset or
optional siderail controls (if available) (see figure 2-24 on page 2-33). This
creates a relay clicking sound in the control box on top of the hilow motor
actuator.
Yes No
↓ → If a clicking sound is heard with one control actuated but not the
other(s), go to RAP 2.13. If a relay clicking sound is not heard
when any of the controls are pressed, go to RAP 2.11 step 8.

TM
Page 2 - 32 Resident LTC Bed Service Manual (man136rc)
 2.8 Electric Head Section Does Not Raise Or Lower Correctly
Chapter 2: Troubleshooting Procedures

Figure 2-24. Head Controls

B
A B
A

m136_023

4. The head motor actuator cable (A) is firmly connected to its receptacle on
the control box (on top of the hilow motor actuator), and the routing to the
control lockout box shows no visible damage (see figure 2-25 on page
2-33).
Yes No
↓ → Plug the cable firmly into its receptacle, or replace the damaged
cable if necessary.

This solves the problem.

Yes No
↓ → Replace the head motor actuator (see “Head Section Motor
Actuator” on page 4-18).

Figure 2-25. Head Cable Routing Between the Control Box and the Control Lockout

m136_024

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 33
 2.8 Electric Head Section Does Not Raise Or Lower Correctly
Chapter 2: Troubleshooting Procedures

5. The head section rises when the HEAD Up button is pressed and stops
when the button is released. Press and hold the HEAD Up button. This
o
adjusts the incline of the head section up to its limit of approximately 65 .
Yes No
↓ → Go to step 9.

2 6. Press the HEAD Down button. This adjusts the incline of the head section,
and travel stops when the button is released. Press and hold the HEAD
Down button. This adjusts the head section down to the flat position.
Yes No
↓ → Go to step 9.

7. Turn the control lockout knob for the head function to the locked position.
This prevents head operation. Turn the control lockout knob for the head
function to the unlocked position. This allows the head section to be
operated up and down.
Yes No
↓ → Go to RAP 2.11.

8. Go to “Final Actions—Electric Drive Model” on page 2-18.

9. Another part of the bed interferes with the head section movement to the
maximum incline or flat position.
Yes No
↓ → Replace the head motor actuator (see “Head Section Motor
Actuator” on page 4-18).

10. Eliminate the interference with the head movement of the bed.
This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.
®

11. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Page 2 - 34 Resident LTC Bed Service Manual (man136rc)
 2.9 Electric Knee Section Does Not Raise Or Lower Correctly
Chapter 2: Troubleshooting Procedures

2.9 Electric Knee Section Does Not Raise Or Lower Correctly

1. The bed is plugged into the appropriate power source.
Yes No
↓ → Connect a good power cord to the wall outlet (see figure 2-34 on
page 2-44).

2. Ensure that the control lockout knob for the knee function (A) is in the
2
unlocked position (see figure 2-26 on page 2-35).
Yes No
↓ → Turn the knob to the unlocked position.

Figure 2-26. Control Lockout Box Knee Function

m136_025
A

3. Press the KNEE Up (A) or the KNEE Down (B) button on the handset or
optional siderail controls (if available) (see figure 2-27 on page 2-36). This
creates a relay clicking sound in the control box on top of the hilow motor
actuator.
Yes No
↓ → If a clicking sound is heard with one control actuated but not the
other(s), go to RAP 2.13. If a relay clicking sound is not heard
when any of the controls are pressed, go to RAP 2.11 step 8.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 35
 2.9 Electric Knee Section Does Not Raise Or Lower Correctly
Chapter 2: Troubleshooting Procedures

Figure 2-27. Knee Controls

A
B
A B

m136_026

4. The knee motor actuator cable (A) is firmly connected to its receptacle on
the control box (on top of the hilow motor actuator), and the routing to the
control lockout shows no visible damage (see figure 2-28 on page 2-36).
Yes No
↓ → Plug the cable firmly into its receptacle, or replace the damaged
cable if necessary.

This solves the problem.

Yes No
↓ → Replace the knee motor actuator assembly (see “Knee Section
Motor Actuator” on page 4-20).

Figure 2-28. Knee Cable Routing Between the Control Box and the Control Lockout

m136_027

TM
Page 2 - 36 Resident LTC Bed Service Manual (man136rc)
 2.9 Electric Knee Section Does Not Raise Or Lower Correctly
Chapter 2: Troubleshooting Procedures

5. The knee section rises when the KNEE Up button is pressed and stops
when the button is released. Press and hold the KNEE Up button. This
o
adjusts the incline of the knee section up to its limit of approximately 25 .
Yes No
↓ → Go to step 9.

6. Press the KNEE Down button. This adjusts the incline of the knee section,
and travel stops when the button is released. Press and hold the KNEE
2
Down button. This adjusts the knee section to the flat position.
Yes No
↓ → Go to step 9.

7. Turn the control lockout knob for the knee function to the locked position.
This prevents knee section operation. Turn the lockout knob to the
unlocked position. This allows the knee to be operated up and down.
Yes No
↓ → Go to RAP 2.11.

8. Go to “Final Actions—Electric Drive Model” on page 2-18.

9. Another part of the bed interferes with the knee movement to the maximum
incline or flat position.
Yes No
↓ → Replace the knee motor actuator assembly (see “Knee Section
Motor Actuator” on page 4-20).

10. Eliminate the interference with the knee movement of the bed.
This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.
®

11. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 37
 2.10 Automatic Contour Does Not Function Correctly
Chapter 2: Troubleshooting Procedures

2.10 Automatic Contour Does Not Function Correctly

1. The bed is plugged into the appropriate power source.
Yes No
↓ → Connect a good power cord to the wall outlet (see figure 2-34 on
page 2-44).
2 2. Ensure that the control lockout knobs for the knee (A) and the automatic
contour (B) are in the unlocked position.
Yes No
↓ → Turn the knob(s) to the unlocked position.

Figure 2-29. Control Lockout Box Knee and Automatic Contour Functions

A B C m136_028

3. With the bed in its flat position, press and hold the HEAD Up button. Both
the head and knee sections elevate at the same time until the knee section
o
reaches approximately 15 . Continuing to depress the HEAD Up button
causes the head section to elevate until it reaches maximum inclination.
o
The knee section stops at approximately 15 .
Yes No
↓ → Go to step 5.

TM
Page 2 - 38 Resident LTC Bed Service Manual (man136rc)
 2.10 Automatic Contour Does Not Function Correctly
Chapter 2: Troubleshooting Procedures

o
4. Pressing the HEAD Down button with the head section inclined above 15
causes only the head section to lower. Continuing to press the HEAD
Down button causes the knee section to begin lowering. Lowering of both
sections continues (with HEAD Down pressed) until the flat position is
reached. Releasing the HEAD Down button before the flat position is
reached causes both sections to stop moving.
Yes
↓
No
→ Go to step 5.
2
5. The automatic contour cable (C) is firmly connected to its receptacle on the
control lockout box. Routing to the automatic contour module shows no
visible damage.
Yes No
↓ → Plug the cable firmly into its receptacle, or replace the damaged
cable if necessary.

6. Press inward on the knee plunger (A) of the automatic contour module with
the HEAD Up button depressed (see figure 2-30 on page 2-39). The knee
section rises.
Yes No
↓ → Replace or repair the automatic contour module (see “Automatic
Contour Module” on page 4-22).

Figure 2-30. Automatic Contour Module

A
m136_029

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 39
 2.10 Automatic Contour Does Not Function Correctly
Chapter 2: Troubleshooting Procedures

7. Turn the control lockout knob for the automatic contour function (B) to the
locked position (see figure 2-29 on page 2-38). This prevents automatic
contour operation. Turn the control lockout knob to the unlocked position.
This allows automatic contour operation.
Yes No
↓ → Go to RAP 2.11.
2 8. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Page 2 - 40 Resident LTC Bed Service Manual (man136rc)
 2.11 Control Lockout Does Not Function Correctly
Chapter 2: Troubleshooting Procedures

2.11 Control Lockout Does Not Function Correctly

1. The bed is plugged into the appropriate power source.
Yes No
↓ → Connect a good power cord to the wall outlet (see figure 2-34 on
page 2-44).

2. The head motor actuator cable is firmly connected to its receptacle on the
2
control box (on top of the hilow motor actuator), and the routing to the
control lockout box shows no visible damage (see figure 2-25 on page
2-33).
Yes No
↓ → Plug the cable firmly into its receptacle, or replace the damaged
cable if necessary.

3. Turn the control lockout knobs for each function to the locked position (A)
(see figure 2-31 on page 2-41). This prevents operation of those functions
(hilow, head, knee, and automatic contour), but does not prevent operation
of the unlocked functions.
Yes No
↓ → Go to step 5.

Figure 2-31. Control Lockout Functions

A m136_030

4. Turn the control lockout knob (for each function) to the unlocked position
(B). This allows operation of that function.
Yes No
↓ → Go to step 5.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 41
 2.11 Control Lockout Does Not Function Correctly
Chapter 2: Troubleshooting Procedures

5. Press the Up or Down buttons on the handset or both optional siderail

controls (if available). This creates a relay clicking sound in the control box
(on top of the hilow motor actuator).
Yes No
↓ → If a clicking sound is heard with one control actuated but not the
other(s), go to RAP 2.13. If a relay clicking sound is not heard
2 when any of the controls are pressed, go to step 6.

6. The siderail control cables (A) (if available), the handset control cable (B),
and the automatic contour cable (C) are firmly connected to their
respective receptacles on the control lockout box and are in good condition
(see figure 2-32 on page 2-42).
Yes No
↓ → Connect the cables, and replace any that are damaged.

This solves the problem.

Yes No
↓ → Go to step 8.

Figure 2-32. Control Lockout Cable Connections

A A

B C
m136_031

7. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Page 2 - 42 Resident LTC Bed Service Manual (man136rc)
 2.11 Control Lockout Does Not Function Correctly
Chapter 2: Troubleshooting Procedures

8. Unplug the bed from its power source or unplug the handset control cable
(B) from the control lockout (if the optional siderail controls are installed,
unplug one of the siderail controls (A) from the control lockout).

9. Identify the location of all wire ties with a white marker, and cut the wire
ties holding the control cables to the metal channel. Unplug the control
lockout cable (A) from the control box, and plug the disconnected handset
(or siderail control) in its place (see figure 2-33 on page 2-43). 2
10. Plug bed into an appropriate power source, and press control buttons to
operate the bed’s functions. All motor actuators operate in both directions,
but not as indicated on the control (i.e.: head may be operated by the HI/LO
buttons, etc.).

SHOCK HAZARD:
Unplug the bed from its power source before unplugging any cables
from the control lockout, or from the control box. An electrical shock
hazard exists.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720.
®

Figure 2-33. Control Lockout Cable Connection at Control Box

m136_032

11. Replace control lockout box (see “Control Lockout Box” on page 4-33).

12. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 43
 2.12 None Of The Electrical Functions Operate
Chapter 2: Troubleshooting Procedures

2.12 None Of The Electrical Functions Operate

1. The bed is plugged into the appropriate power source.
Yes No
↓ → Connect the power cord (A) to the wall outlet (see figure 2-34 on
page 2-44).
2 Figure 2-34. Power Cord Location At the Control Box Assembly

m136_033

2. All cables are firmly connected to the control box assembly.

Yes No
↓ → Connect the cables to their respective receptacles.

3. Ensure that the control lockout knob for each of the operating functions is
in the unlocked position (see figure 2-31 on page 2-41).
Yes No
↓ → Turn the knobs to the unlocked position.

TM
Page 2 - 44 Resident LTC Bed Service Manual (man136rc)
 2.12 None Of The Electrical Functions Operate
Chapter 2: Troubleshooting Procedures

4. The siderail control cables (A) (if available) and the handset control cable
(B) are firmly connected to their respective receptacles on the control
lockout box and are in good condition (see figure 2-32 on page 2-42).
Yes No
↓ → Connect the cables, and replace any that are damaged.

This solves the problem.

Yes No
2
↓ → Call Hill-Rom Technical Support at (800) 445-3720.
®

5. Press the Up and Down buttons for each function on the handset and on the
optional siderail controls (if available). This creates a relay clicking sound
in the control box (on top of the hilow motor actuator).
Yes No
↓ → If a clicking sound is heard with one control actuated but not the
other(s), go to RAP 2.13. If a relay clicking sound is not heard
when any of the controls are pressed, replace the control box
(see “Control Box” on page 4-35).

6. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Resident LTC Bed Service Manual (man136rc) Page 2 - 45
 2.13 Siderail Control/Handset Control Does Not Operate Correctly
Chapter 2: Troubleshooting Procedures

2.13 Siderail Control/Handset Control Does Not Operate Correctly

1. The optional siderail control cables (A) (if available) and the handset
control cable (B) are firmly connected to their respective receptacles on the
control lockout box and are in good condition (see figure 2-32 on page
2-42).
2 Yes
↓
No
→ Connect the cables, and replace any that are damaged.

This solves the problem.

Yes No
↓ → Replace or repair the malfunctioning control (see “Optional
Siderail Control Panels” on page 4-27, or see “Handset Control”
on page 4-31).

2. Go to “Final Actions—Electric Drive Model” on page 2-18.

TM
Page 2 - 46 Resident LTC Bed Service Manual (man136rc)
 Chapter 3
Theory of Operation

Chapter Contents

Electrical System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3

Siderail Control Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4
Siderail Control Circuit Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Electrical Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
3
Motor Actuators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Hilow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Knee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Handset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Optional Resident and Caregiver Siderail Controls . . . . . . . . . . . . . . . . . . . . . 3 - 9
Resident Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Caregiver Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Control Lockout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9

TM
Resident LTC Bed Service Manual (man136rc) Page 3 - 1
 Chapter 3: Theory of Operation

NOTES:

TM
Page 3 - 2 Resident LTC Bed Service Manual (man136rc)
 Electrical System Block Diagram
Chapter 3: Theory of Operation

Electrical System Block Diagram

Figure 3-1. Electrical System Block Diagram

m136_046

TM
Resident LTC Bed Service Manual (man136rc) Page 3 - 3
 Siderail Control Schematic
Chapter 3: Theory of Operation

Siderail Control Schematic

Figure 3-2. Siderail Control Schematic

m136b045

TM
Page 3 - 4 Resident LTC Bed Service Manual (man136rc)
 Siderail Control Circuit Boards
Chapter 3: Theory of Operation

Siderail Control Circuit Boards

Figure 3-3. Siderail Control Circuit Boards

m136_047

TM
Resident LTC Bed Service Manual (man136rc) Page 3 - 5
 Electrical Theory of Operation
Chapter 3: Theory of Operation

Electrical Theory of Operation

® TM
The Hill-Rom Resident LTC bed incorporates three separate motor actuators
to provide the following operational features:
• Hilow (bed height)–this function raises and lowers the entire sleep surface.
• Head section–this function raises and lowers the head section of the bed.
• Knee section–this function raises and lowers the knee section of the bed.
• Automatic contour–this is an automatic function that is activated during
operation of the head section (unless locked out). As the head section
o
inclines, the knee section of the bed also inclines to a maximum of 15
o
(± 2 ). If the automatic contour is temporarily disabled by pressing both the

3 HEAD Up and KNEE Down buttons at the same time, releasing the KNEE
Down button will allow the automatic contour function to activate
regardless of the degree of head section inclination.

These features are controlled by using the handset and/or the optional siderail
control panels in conjunction with the control lockout box.
TM
When the Resident LTC bed is plugged into a 120V AC, 60 Hz power source,
a transformer within the control box reduces the incoming voltage to 42V AC.
This 42V AC is then rectified to 42V DC and supplied to the input side of a
“normally open” switching circuit and to the input side of a “normally open”
motor actuator circuit.

The switching circuit consists of the following:

• The coils of six different relays, one for each possible motor actuator
function
• Four isolation switches in the caregiver control lockout box
• Six momentary contact switches in the handset control
• Six momentary contact switches in each siderail control
• Two limit switches in the automatic contour module

TM
Page 3 - 6 Resident LTC Bed Service Manual (man136rc)
 Electrical Theory of Operation
Chapter 3: Theory of Operation

The motor actuator circuit consists of the following:

• The “normally open” contacts of the six relays in the switching circuit (two
relays for each motor actuator)
• The windings of the three motor actuators
• Two limit switches in each motor actuator

When one of the momentary contact switches in the switching circuit is

activated, the circuit of that specific function is completed, and DC voltage
flows to the isolation switch in the caregiver control lockout box. If this
isolation switch is in the locked position, the circuit remains “open” and no
motor actuator operation occurs. If the isolation switch is in the unlocked
position, current flows to the relay coil corresponding to the motor actuator
function activated. Current flow to the relay coil closes the “normally open”
contacts and allows current flow through the relay to the corresponding motor
actuator limit switches and then to the motor windings to operate the motor
3
actuator. As long as the momentary contact switch is activated, the
corresponding motor actuator continues to operate until its physical travel limit
is reached. When the motor actuator reaches the physical limit of its travel (in
either direction), an integral limit switch corresponding to the travel position is
activated and “opens” the circuit to stop current flow to the motor actuator.
With this integral limit switch “open”, the motor actuator can only operate in
the opposite direction until this limit switch is “closed”, at which time normal
operation in either direction is possible.

When the automatic contour isolation switch (on the control lockout box) is in
the unlocked position, and the relay corresponding to the head up function is
activated, current also flows to the coil of the relay corresponding to the knee
up function. This current flows from the knee up coil through the “up” limit
switch in the automatic contour module to the knee motor actuator. When the
o o
knee section reaches an angle of 15 (± 2 ), the “normally closed” contacts of
the “up” limit switch (in the automatic contour module) “open,” and operation
of the knee section is stopped—the head up function will continue to operate
independently (if activated). When the head down function is activated, current
is also provided to the “normally open” contacts of the “down” limit switch in
the automatic contour module—this “down” limit switch is “closed” and
completes the circuit to allow current to the relay coil corresponding to the
knee down function (lowering the knee section while the head section is being
lowered). When the automatic contour isolation switch on the control lockout
box is placed in the locked position, automatic contour is disabled, allowing
the head and knee sections to operate independently.

TM
Resident LTC Bed Service Manual (man136rc) Page 3 - 7
 Electrical Theory of Operation
Chapter 3: Theory of Operation

Motor Actuators
The three motor actuators are built to withstand the common hazards of spills
and cleaning liquids under normal conditions. These motor actuators are a
plug-in design for easy removal in the event of problems. Each is especially
designed for the individual function it is to perform and has the following
characteristics:
• 24 volt, DC motor
• Electronic overload protection, microswitch motor cutoff
• Totally enclosed, impact resistant, motor housing
• Permanently lubricated

3 • Precision-rolled acme spindle for linear actuation of stainless steel piston

• Heavy-duty ball bearing spindle mount

The battery pack accessory can provide emergency operation of the actuators
to position the bed in event of a power failure.

NOTE:
The duty cycle (continuous operation) of any actuator should not be more than
10%.

Hilow
• 12.60" (32.0 cm) actuator stroke
• 20.25" (51.4 cm) retracted length

Head
• 7.25" (18.4 cm) actuator stroke
• 46.38" (117.8 cm) retracted length

Knee
• 2.88" (7.3 cm) actuator stroke
• 39.25" (99.7 cm) retracted length

Handset Control

The handset control provides electrical control of head, knee, and hilow
elevation. The buttons on the handset are pictorially labeled to indicate their
function.

TM
Page 3 - 8 Resident LTC Bed Service Manual (man136rc)
 Electrical Theory of Operation
Chapter 3: Theory of Operation

Optional Resident and Caregiver Siderail Controls

Resident and caregiver controls are located on both head end siderails and on a
separate handset control. These controls allow the resident and caregiver to
electrically operate the head section, knee section, and hilow (bed height) to
obtain the desired elevation within their respective travel limits. With the head
end siderail in the raised position, the control panels are easily accessible to the
resident. A control lockout box is located at the foot end of the bed to enable
deactivation of each electrically operated function (see “Control Lockout Box”
on page 3-9).

Resident Control Panel

A resident control panel is located on the inside of both head end siderails for
convenience. The pictorially labeled activator buttons on both panels control 3
the head and knee functions.

Caregiver Control Panel

A caregiver control panel is located on the outside of both head end siderails.
The control activators face the caregiver, minimizing accessibility to the
resident. The pictorially labeled activator buttons on both panels control the
bed’s hilow function.

Control Lockout Box

The control lockout box is located at the foot end of the bed. The control
lockout is pictorially labeled to indicate each governing function and the
locked/unlocked position of each control knob. Whenever a resident should be
restricted from operating the resident or handset controls, activate the
appropriate control lockout to prevent operation of a function.

TM
Resident LTC Bed Service Manual (man136rc) Page 3 - 9
 Electrical Theory of Operation
Chapter 3: Theory of Operation

NOTES:

TM
Page 3 - 10 Resident LTC Bed Service Manual (man136rc)
 Chapter 4
Removal, Replacement, and
Adjustment Procedures

Chapter Contents

Manual Hilow Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Manual Head Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Manual Knee Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13 4
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 14
Hilow Motor Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Head Section Motor Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 18
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 18
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Knee Section Motor Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 21
Automatic Contour Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 23

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 1
 Chapter 4: Removal, Replacement, and Adjustment Procedures

Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 25
Optional Siderail Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30
Handset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Control Lockout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 33
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Control Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 36
Siderails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 37

4 Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Siderail Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Sleep Surface Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 41
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 41
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 43
Fixed Casters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 45
Fixed Casters (model B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 46
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 46
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Swivel Casters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 49
Individually Operated Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50

TM
Page 4 - 2 Resident LTC Bed Service Manual (man136rc)
 Chapter 4: Removal, Replacement, and Adjustment Procedures

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 51
Bumper Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 52
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 52
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 52
Bumper Assembly (model B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 3
 Chapter 4: Removal, Replacement, and Adjustment Procedures

NOTES:

TM
Page 4 - 4 Resident LTC Bed Service Manual (man136rc)
 4.1 Manual Hilow Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.1 Manual Hilow Drive Assembly

Tools required: Crescent wrench T25 torx head screwdriver
Needle nose pliers Jack stands
Socket wrench 5/8" deep-well socket
Phillips head screwdriver Light oil (P/N 8252)

Removal

WARNING:
Only facility-authorized maintenance personnel should perform
TM
maintenance procedures on the Resident LTC bed. Otherwise,
personal injury can occur.

1. Remove the mattress from the bed.

2. Set both brakes on the bed by fully depressing the brake pedals (A) located
on both sides of the swivel caster frame assembly at the foot end of the bed
(see figure 4-1 on page 4-5). If the brake design has interconnecting
linkage, both brakes are applied when either pedal is depressed. Give the
bed a solid tug to ensure the brakes are set.

Figure 4-1. Brake Pedal Assembly 4

m136_010

3. Adjust the bed sleep surface to its lowest position by turning the hilow
crank handle (middle handle) counterclockwise until it stops (see figure 4-
2 on page 4-6).

WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 5
 4.1 Manual Hilow Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

the mechanisms.

Figure 4-2. Manual Drive Bed in the Low Position

m136_109

4. Adjust the head and knee functions to their lowest (horizontal) positions by
turning the head and knee crank handles (left and right handles,
respectively) counterclockwise until they stop.

5. Remove the crank handle assembly for the hilow drive by removing the nut

4 (A) and bolt (B) located at the base of the crank handle (see figure 4-3 on
page 4-6).

Figure 4-3. Crank Handle Assembly

m136_112

6. Manually raise the head section assembly, and secure it temporarily to the
thigh section assembly to gain access to the pivot connector pin.

7. Remove the rue ring cotters from the pin (A) securing the manual hilow
screw assembly (B) to tabs on the pivot connector weldment (C) (see figure
4-4 on page 4-7). Remove the pin and the two washers.

TM
Page 4 - 6 Resident LTC Bed Service Manual (man136rc)
 4.1 Manual Hilow Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-4. Removal of the Hilow Screw Assembly from the Pivot Connector Weldment

C A
m136_121

8. Raise the foot section assembly, and fold it over toward the thigh section
assembly to gain access to the hilow support brackets.

9. Use the socket wrench with a 9/16" deep-well socket to remove the nuts
and carriage bolts securing the hilow support bracket (A) and the two
mounting brackets (C) to the hilow support cross beam (B) (see figure 4-5
on page 4-7). Remove the hilow drive assembly. 4
Figure 4-5. Removal of the Hilow Drive Assembly from the Frame Assembly

C
B

m136_113

Replacement
1. Using light oil, lubricate the hilow screw assembly threads.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 7
 4.1 Manual Hilow Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

2. Insert the carriage bolts through holes on the top of the hilow support cross
beam. Place a mounting bracket on each side of the universal collar
assembly of the manual hilow drive. Slide the mounting brackets onto the
carriage bolts ensuring tabs on the mounting brackets are inserted in the
slots on the cross beam.

3. Slide the hilow support bracket onto the bolts then use nuts to attach the
entire assembly to the hilow support cross beam. Tighten with the socket
wrench and 9/16" deep-well socket.

4. Manually raise the head section assembly, and secure it temporarily to the
thigh section assembly to gain access to the pivot connector.

5. Position the channel assembly of the hilow drive between the tabs on the
pivot connector weldment. Insert the pin through the tabs, washers, and
holes in the channel assembly and secure with two rue ring cotters (see
figure 4-4 on page 4-7).

6. Insert the hilow hand crank assembly through the middle slot on the foot
panel and attach to the hilow drive assembly with the bolt and nut (see
figure 4-6 on page 4-8).

4 Figure 4-6. Attachment of the Hand Crank Assembly to the Hilow Drive

m136_122

7. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Manual Drive Model” on page 2-5.

TM
Page 4 - 8 Resident LTC Bed Service Manual (man136rc)
 4.2 Manual Head Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.2 Manual Head Drive Assembly

Tools required: Needle nose pliers Phillips head screwdriver
Crescent wrench Lithium grease (P/N SA3351)

Removal

WARNING:
Only facility-authorized maintenance personnel should perform
TM
maintenance procedures on the Resident LTC bed. Otherwise,
personal injury can occur.

1. Remove the mattress from the bed.

2. Set both brakes on the bed by fully depressing the brake pedals located on
both sides of the swivel caster frame assembly at the foot end of the bed. If
the brake design has interconnecting linkage, both brakes are applied when
either pedal is depressed. Give the bed a solid tug to ensure the brakes are
set.

3. Adjust the bed sleep surface to its highest position by turning the hilow
crank handle (middle handle) clockwise until it stops (see figure 4-7 on
page 4-9). 4
Figure 4-7. Manual Bed in the High Position

m136_108

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 9
 4.2 Manual Head Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of
the mechanisms.

4. Adjust the head and knee functions to their lowest (horizontal) positions by
turning the head and knee crank handles (left and right handles,
respectively) counterclockwise until they stop.

5. Remove the crank handle assembly for the head drive by removing the nut
and bolt located at the base of the crank handle.

6. Remove the rue ring cotter (A) from the pin (B) securing the head drive
assembly (C) to yokes on the head section frame (see figure 4-8 on page
4-10). Remove the pin.

Figure 4-8. Removal of the Head Drive Assembly from Head Section Yokes

C
B

A
m136_123

7. Remove the hair pins (A) from anchor points on the frame crossbar, then
remove the head drive assembly (see figure 4-9 on page 4-11).

TM
Page 4 - 10 Resident LTC Bed Service Manual (man136rc)
 4.2 Manual Head Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-9. Removal of the Head Drive Assembly from the Frame Crossbar

m136_124

Replacement
1. Using lithium grease, lightly grease the head screw assembly threads.

2. Attach the head drive assembly to the frame crossbar by inserting two hair
pins through the anchor points.

3. Position the end of the head drive assembly in the yokes on the head
section. Insert a pin through the yokes and through holes in the end of the
4
head drive assembly. Secure with one rue ring cotter (see figure 4-8 on
page 4-10).

4. Insert the head drive hand crank assembly through the slot on the foot
panel and attach to the head drive assembly with the bolt and nut (see
figure 4-10 on page 4-12).

5. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Manual Drive Model” on page 2-5.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 11
 4.2 Manual Head Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-10. Attachment of the Hand Crank to the Head Drive Assembly

m136_126

TM
Page 4 - 12 Resident LTC Bed Service Manual (man136rc)
 4.3 Manual Knee Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.3 Manual Knee Drive Assembly

Tools required: Needle nose pliers Phillips head screwdriver
Crescent wrench Lithium grease (P/N SA3351)

Removal

WARNING:
Only facility-authorized maintenance personnel should perform
TM
maintenance procedures on the Resident LTC bed. Otherwise,
personal injury can occur.

1. Remove the mattress from the bed.

2. Set both brakes on the bed by fully depressing the brake pedals located on
both sides of the swivel caster frame assembly at the foot end of the bed. If
the brake design has interconnecting linkage, both brakes are applied when
either pedal is depressed. Give the bed a solid tug to ensure the brakes are
set.

3. Adjust the bed sleep surface to its highest position by turning the hilow
crank handle (middle handle) clockwise until it stops.
4
WARNING:
Electric or manual drive bed mechanisms can cause serious injury if
operated improperly. Operate the bed only when persons are clear of
the mechanisms.

4. Adjust the head and knee functions to their lowest (horizontal) positions by
turning the head and knee crank handles (left and right handles,
respectively) counterclockwise until they stop.

5. Remove the crank handle assembly for the knee drive by removing the nut
and bolt located at the base of the crank handle.

6. Remove the rue ring cotter (A) securing the knee drive assembly to yokes
on the thigh section. Remove the pin (B) (see figure 4-11 on page 4-14).

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 13
 4.3 Manual Knee Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-11. Removal of the Knee Drive Assembly from Thigh Section Yokes

A m136_123

7. Remove the hair pins from anchor points on the bed frame crossbar, then
remove the knee drive assembly (see figure 4-12 on page 4-14).

Figure 4-12. Removal of the Knee Drive Assembly from the Frame Crossbar

m136_125

Replacement
1. Using lithium grease, lightly grease the knee screw assembly threads.

2. Attach the knee drive assembly to the bed frame by inserting two hair pins
through the anchor points (see figure 4-12 on page 4-14).

3. Position the end of the knee drive assembly in the yokes on the thigh
section. Insert a pin through the yokes and through holes at the end of the
knee drive assembly. Secure with one rue ring cotter.

TM
Page 4 - 14 Resident LTC Bed Service Manual (man136rc)
 4.3 Manual Knee Drive Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4. Insert the knee drive hand crank assembly through the slot on the foot
panel, and attach it to the knee drive assembly with the bolt and nut (see
figure 4-13 on page 4-15).

5. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Manual Drive Model” on page 2-5.

Figure 4-13. Attachment of the Hand Crank to the Knee Drive Assembly

m136_127

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 15
 4.4 Hilow Motor Actuator
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.4 Hilow Motor Actuator

Tools required: E-ring pliers Pin punch
Hammer Pliers
Diagonal cutters Lithium grease (P/N SA3351)

Removal
1. Remove the mattress, and manually raise the head section of the bed to
gain access to the hilow motor actuator.

2. Use jack stands to block up beneath the bed to maintain its hilow position
when removing the hilow motor actuator from the bed.

3. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

NOTE:

4 Record the cable routing and placement of cable ties for replacement purposes.

4. Disconnect all cables from the control box assembly (A) on top of the
hilow motor actuator (see figure 4-14 on page 4-17).

TM
Page 4 - 16 Resident LTC Bed Service Manual (man136rc)
 4.4 Hilow Motor Actuator
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-14. Hilow Motor Actuator

B C C

m136c060

5. Remove the control box from the hilow motor actuator (refer to procedure
4.11). 4
6. Remove the E-rings from the clevis pins (C) connecting the hilow actuator
to the pivot connector weldment (B) and the main frame (D).

7. Remove the hilow motor actuator.

Replacement
1. Assemble in reverse order.

2. Ensure that all cables are properly connected to the control box.

3. Lubricate the hilow motor actuator rod with lithium grease.

4. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 17
 4.5 Head Section Motor Actuator
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.5 Head Section Motor Actuator

Tools required: E-ring pliers Pin punch
Hammer Pliers
Diagonal cutters Lithium grease (P/N SA3351)

Removal
1. Remove the mattress, and completely lower the head section of the bed.

2. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

3. Manually raise the head section of the bed, and unplug the head motor
actuator cable (A) from the control box (see figure 4-15 on page 4-18).

Figure 4-15. Head Section Motor Actuator

B
4 C B

m136c060
A

TM
Page 4 - 18 Resident LTC Bed Service Manual (man136rc)
 4.5 Head Section Motor Actuator
Chapter 4: Removal, Replacement, and Adjustment Procedures

NOTE:
Record the cable routing and placement of cable ties for replacement purposes.

4. Remove the cable ties with the diagonal cutters.

5. Manually raise the foot section assembly, and fold it over toward the thigh
section assembly for easier access to the head motor actuator (C).

6. Remove the E-rings from the clevis pins (B) connecting the head motor
actuator to the main frame and to the weldment on the head section
crosstube.

7. Remove the clevis pins (B) connecting the head motor actuator to the head
section crosstube and to the main frame.

8. Remove the head motor actuator (C) and its connecting cable as an
assembly.

Replacement
1. Assemble in reverse order.

2. Ensure that all control cables are properly routed and connected to the
control box. 4
3. Install the cable ties to secure the control cables where they will not be
damaged during bed operation.

4. Lubricate the head motor actuator rod with lithium grease.

5. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.).

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 19
 4.6 Knee Section Motor Actuator
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.6 Knee Section Motor Actuator

Tools required: E-ring pliers Pin punch
Hammer Pliers
Diagonal cutters Lithium grease (P/N SA3351)

Removal
1. Remove the mattress, and completely lower the head section of the bed.

2. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

3. Manually raise the head section of the bed, and unplug the knee motor
actuator cable (A) from the control box (see figure 4-16 on page 4-20).

Figure 4-16. Knee Section Motor Actuator

4
C

B
B

A
m136_062

TM
Page 4 - 20 Resident LTC Bed Service Manual (man136rc)
 4.6 Knee Section Motor Actuator
Chapter 4: Removal, Replacement, and Adjustment Procedures

NOTE:
Record the cable routing and placement of cable ties for replacement purposes.

4. Remove the cable ties with the diagonal cutters.

5. Manually raise the foot section assembly of the bed, and fold it over onto
the thigh section assembly to access the knee motor actuator (C).

6. Remove the E-rings from the clevis pins (B) connecting the knee motor
actuator to the weldment on the main frame and to the weldment on the
knee section crosstube.

7. Remove the clevis pins (B) connecting the knee motor actuator to the knee
section crosstube and to the main frame.

8. Remove the knee motor actuator (C) and connecting cable as an assembly.

Replacement
1. Assemble in reverse order.

2. Ensure that all control cables are properly routed and connected to the
control box.

3. Install the cable ties to secure the control cables where they will not be
4
damaged during bed operation.

4. Lubricate the knee motor actuator rod with lithium grease.

5. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 21
 4.7 Automatic Contour Module
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.7 Automatic Contour Module

Tools required: Phillips head screwdriver Diagonal cutters

Removal
1. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

2. Remove the mattress from the bed. If a hard pan sleep surface is installed
on the bed, remove the seat pan from the seat area of the frame.

3. Disconnect the automatic contour cable (A) from the control lockout box
(see figure 4-17 on page 4-22).

NOTE:
Record the cable routing and placement of cable ties for replacement purposes.

4 4. Remove the attached cable ties.

Figure 4-17. Control Lockout Box

A
m136_063

5. Remove the two screws securing the cover to the automatic contour
module (A) (see figure 4-18 on page 4-23). Remove the cover.

TM
Page 4 - 22 Resident LTC Bed Service Manual (man136rc)
 4.7 Automatic Contour Module
Chapter 4: Removal, Replacement, and Adjustment Procedures

6. Remove the two screws (A) securing the automatic contour module to the
weldment bracket (see figure 4-18 on page 4-23). Remove the module with
the attached cable as an assembly.

Figure 4-18. Automatic Contour Module—Cover Removed

A
m136_065

4
Replacement
1. Assemble in reverse order.

2. Check that the cable (A) is secured to the automatic contour module by the
snap ring (D) (see figure 4-19 on page 4-24).

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 23
 4.7 Automatic Contour Module
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-19. Automatic Contour Module—Internal Wire Connections

F

E
B
D C A

m136_066

3. Check that the wires (B, C, E, and F) are connected to the microswitches
inside the automatic contour module. The green wire (B), blue wire (C),

4 white wire (E), and orange wire (F) connect as shown.

4. Ensure that all cables are properly routed, and the automatic contour
module cable (A) is connected to the control lockout box (see figure 4-17
on page 4-22).

5. Install cable ties to secure the control cables where they will not be
damaged during bed operation.

6. Perform an operational check of the automatic contour functions (see

“Function Checks—Electric Drive Model” on page 2-10). Adjust the
module as necessary (see “Adjustment” on page 4-25).

TM
Page 4 - 24 Resident LTC Bed Service Manual (man136rc)
 4.7 Automatic Contour Module
Chapter 4: Removal, Replacement, and Adjustment Procedures

Adjustment
1. With the automatic contour module installed on the bed and its cover
removed, plug the bed into an appropriate power source.

2. Press the HEAD Up button to raise the head. Check the head angle
indicator decals (located at both sides of the bed on the sleep surface) to
observe the degree at which the knee section stops rising. This should be
o
approximately 15 . Continue to raise the head section until clearance exists
between the sleep surface crosstube and the plunger at the head end side of
the automatic contour module.

3. Press the HEAD Down button to lower the head section. Check the head
angle degree at which the knee section begins to lower. This should be
o
approximately 15 . Continue to lower the head and knee sections to the flat
position.

4. If adjustment is necessary:
a. Loosen, do not remove, the two screws (A) securing the automatic
contour module to the weldment bracket (see figure 4-20 on page
4-25).

Figure 4-20. Automatic Contour Module—Cover Removed 4

A
m136_067

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 25
 4.7 Automatic Contour Module
Chapter 4: Removal, Replacement, and Adjustment Procedures

b. Slide the automatic contour module assembly toward the head end of
the bed to decrease the knee up angle. Slide the automatic contour
module assembly toward the foot end of the bed to increase the knee up
angle.
c. Tighten both screws after making the necessary adjustment.
d. Perform an operational check of the automatic contour function after
each adjustment.

5. Install the cover on the automatic contour module, and secure it with two
phillips head screws.

TM
Page 4 - 26 Resident LTC Bed Service Manual (man136rc)
 4.8 Optional Siderail Control Panels
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.8 Optional Siderail Control Panels

Tools required: Phillips head screwdriver T25 torx head screwdriver
Diagonal cutters

Removal
1. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

2. Disconnect the siderail control cable from connection (A) at the control
lockout box (see figure 4-21 on page 4-27).

Figure 4-21. Location Of Siderail Control Cable Connections At Control Lockout

A A

m136_068

NOTE:
Record the cable routing and placement of cable ties for replacement purposes.

3. Remove the attached cable ties.

4. Carefully peel the hilow label (A) from the outer surface of the siderail
control (R) and the head/seat label (I) from the inner surface of the control
(G) (see figure 4-22 on page 4-28).

CAUTION:
Use care when removing the siderail labels to prevent damage.
Replace damaged labels with new ones.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 27
 4.8 Optional Siderail Control Panels
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-22. Optional Siderail Control Panel—Right Hand Shown

A B C D E F

Q
P
J
O I
N K

4 M L
m136_069

5. Remove the two phillips head screws (H) securing the inboard housing (G)
and the two phillips head screws (B) securing the outboard housing (R) to
each other. Carefully separate the two housings. Do not drop either housing
to prevent damage to the installed printed circuit boards.

CAUTION:
Do not drop the printed circuit (P.C.) board against the siderail or the
sleep surface frame. Damage to the equipment may occur.

6. If the main cable (N) to the control lockout is being replaced:

a. Remove the two torx head screws (P) securing the wire cover (M) to
the siderail pivot arm (O). Remove the cover from the siderail.
b. Carefully remove the four phillips head screws (E). Separate the
head/knee P.C. board (F) from the inner housing(G).

TM
Page 4 - 28 Resident LTC Bed Service Manual (man136rc)
 4.8 Optional Siderail Control Panels
Chapter 4: Removal, Replacement, and Adjustment Procedures

c. Clip the cable wires approximately 1" (2.54 cm) from the connector
(K). Slide this connector from the P.C. board. Use the color-coded
wires as a guide when connecting the new cable to the connector.
d. Pull the siderail control cable (N) free of the siderail.
e. Insert the new cable through the spring (L) installed in the siderail.
Route it up the siderail arm, through the bushing, and through the
cutout in the bottom of the siderail.
f. Connect the new cable to the connector using the color-coded wires in
the removed connector as a guide for proper connections (see “Siderail
Control Schematic” on page 3-4).
g. Slide the cable connector (K) onto the P.C. board.
h. Position the head/knee P.C. board (F) to the inner housing (G), and
secure it with the four phillips head screws (E). Use care when
tightening the mounting screws to prevent damage to the P.C. board.

CAUTION:
Overtightening the mounting screws can crack the P.C. board.
i. While ensuring that control cable (N) is centered inside the wire cover
(M), maneuver the cover into position on the siderail pivot arm (O).
j. Install the two torx head screws (P) to secure the wire cover to the
4
siderail pivot arm.

7. If the head/knee P.C. board (F) is to be replaced, proceed as follows:

a. Carefully remove the four phillips head screws (E) securing the
head/knee P.C. board (F) to the inner housing (G).
b. Slide the control cable connector (K) from its terminal on the
head/knee P.C. board.
c. Side the cable connector (J) from its terminal on the head/knee P.C.
board, and remove the head/knee P.C. board.
d. Connect the cable (J) leading from the hilow P.C. board (C) to its
terminal on the replacement head/knee P.C. board (F).
e. Connect the control cable connector (K) to its terminal on the
head/knee P.C. board (F).

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 29
 4.8 Optional Siderail Control Panels
Chapter 4: Removal, Replacement, and Adjustment Procedures

f. Position the head/knee P.C. board to the inner housing (G), and secure
it with the four phillips head screws (E). Use care when tightening the
mounting screws to prevent damage to the P.C. board.

CAUTION:
Overtightening the mounting screws can crack the P.C. board.

8. If the hilow P.C. board is to be replaced, proceed as follows:

a. Carefully remove the four phillips head screws (D) securing the hilow
P.C. board (C) to the outer housing (R).
b. Slide the cable connector (Q) from the hilow P.C. board, and remove
the hilow P.C. board (C).
c. Connect the cable connector (Q) leading from the head/knee P.C. board
(F) to its terminal on the replacement hilow P.C. board (C).
d. Position the hilow P.C. board (C) to the outer housing (R), and secure it
with the four phillips head screws (D). Use care when tightening the
mounting screws to prevent damage to the P.C. board.

4 CAUTION:
Overtightening the mounting screws can crack the P.C. board.

Replacement
1. Assemble in reverse order. Replace the siderail labels (A and I) if
damaged.

2. Ensure that the connected control cable is properly routed along the main
frame and connected to the control lockout box.

3. Install the cable ties to secure the control cable where it will not be
damaged during bed operation.

4. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Page 4 - 30 Resident LTC Bed Service Manual (man136rc)
 4.9 Handset Control
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.9 Handset Control

Tools required: Diagonal cutters

Removal
1. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

2. Disconnect the handset control cable from its connection (A) at the control
lockout box (see figure 4-23 on page 4-31).

Figure 4-23. Location Of Handset Control Connection At Control Lockout Box

4
A
m136_070

NOTE:
Record the cable routing and placement of cable ties for replacement purposes.

3. Remove the attached cable ties.

4. Remove the handset control and the attached cable as an assembly.

Replacement
1. Assemble in reverse order.

2. Ensure that the connected cable is properly routed and connected to the
control lockout box.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 31
 4.9 Handset Control
Chapter 4: Removal, Replacement, and Adjustment Procedures

3. Install the cable ties to secure the handset control cable where it will not be
damaged during bed operation.

4. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Page 4 - 32 Resident LTC Bed Service Manual (man136rc)
 4.10 Control Lockout Box
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.10 Control Lockout Box

Tools required: Phillips head screwdriver Diagonal cutters

Removal
1. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

2. Disconnect, if applicable, the left-hand siderail cable (A), right-hand

siderail cable (E), handset cable (D), and the automatic contour cable (C)
from the control lockout box (see figure 4-24 on page 4-33).

Figure 4-24. Location Of Control Lockout Box Cable Connections

E
A

B 4

C
D m136_071

3. Disconnect the power/hilow cable (B) from the control box mounted on top
of the hilow motor actuator (see figure 4-14 on page 4-17).

NOTE:
Record the cable routing and placement of cable ties for replacement purposes.

4. Remove the attached cable ties.

5. Remove the three screws (A) mounting the control lockout box to the foot
of the main frame (see figure 4-25 on page 4-34). Remove the control
lockout with the attached cable as an assembly.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 33
 4.10 Control Lockout Box
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-25. Control Lockout Box Mounting Screws

m136_072

4
Replacement
1. Assemble in reverse order.

2. Ensure that the power/hilow cable is properly routed and connected to the
control box (mounted on top of the hilow motor actuator).

3. Install the cable ties to secure the power/hilow cable where it will not be
damaged during bed operation.

4. Connect the siderail cables, handset cable, and automatic contour cable to
their respective receptacles on the control lockout box.

5. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Page 4 - 34 Resident LTC Bed Service Manual (man136rc)
 4.11 Control Box
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.11 Control Box

Tools required: Phillips head screwdriver

Removal
1. Remove the mattress, and raise the head section of the bed to gain access to
the control box.

2. Unplug the bed from its power source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

3. Disconnect the head motor actuator cable (A), knee motor actuator cable
(B), and power/hilow cable (C), from the control box, and disconnect the
ground wire (E) from the head end channel, if present (see figure 4-26 on
page 4-35).

Figure 4-26. Control Box

4
A

m136c080

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 35
 4.11 Control Box
Chapter 4: Removal, Replacement, and Adjustment Procedures

4. Slide the plastic door (D) towards the center of the bed, and remove this
door (for access to a hidden mounting screw).

5. Remove the hidden mounting screw (securing the control box to the hilow
motor actuator.

6. Slide the control box toward the center of the bed, and remove it from the
hilow motor actuator.

Replacement
1. Assemble in reverse order.

2. Ensure that the base of the control box correctly engages its mounting
slides on top of the hilow motor actuator. The hilow motor actuator
connecting pin must align with its receptacle in the control box.

CAUTION:
The hilow motor actuator connecting pin must align with its receptacle
in the control box. Equipment damage may occur.

4 3. Ensure that all cables are properly connected to the control box.

4. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Page 4 - 36 Resident LTC Bed Service Manual (man136rc)
 4.12 Siderails
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.12 Siderails
Tools required: T25 torx head screwdriver Diagonal cutters
®
Teflon lubricant (P/N SA0646)

Removal
The optional caregiver and resident controls can be mounted on the head end
siderails.

1. Raise the bed to gain access to the underside of the sleep surface frame
assembly.

2. If equipped with electrical components, unplug the bed from its power
source.

SHOCK HAZARD:
Unplug the bed from its power source. An electrical shock hazard
exists.

3. If the siderail has caregiver/resident controls, disconnect the siderail

control cable (A) from the control lockout (see figure 4-27 on page 4-38).

NOTE:
4
Record the cable routing and placement of cable ties for replacement purposes.

4. Remove the attached cable ties.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 37
 4.12 Siderails
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-27. Head Section Siderails With Controls

A
F
B

C
m136_048

5. Raise the siderail.

6. Remove the two torx head screws (B), taking care not to drop the siderail.
4 7. Remove the entire siderail assembly downward from the sleep surface
frame assembly.

Replacement
1. With the siderail control correctly installed (if appropriate) and the
mounting plate (F) inserted into the siderail, position the siderail assembly
beneath the sleep surface frame assembly. The siderail release latch (E) is
to be toward the center of the bed.

2. Ensure that the guide pins (C) on the mounting plate (F) correctly enter the
holes in the sleep surface frame at (D).

3. Install the torx head screws (B) and tighten securely.

4. If the siderail has caregiver and resident controls:

a. Route the siderail control cable (A) along the main frame, and connect
it to the control lockout box.
b. Install cable ties to secure the siderail control cable to the cable channel
where it will not be damaged during bed operation.

TM
Page 4 - 38 Resident LTC Bed Service Manual (man136rc)
 4.12 Siderails
Chapter 4: Removal, Replacement, and Adjustment Procedures

®
5. Lubricate the siderail latching mechanism with Teflon lubricant.

6. Raise, lower, and store the siderail to ensure it functions correctly.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 39
 4.13 Siderail Latch
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.13 Siderail Latch

Tools required: Drift punch Hammer
Crescent wrench
®
Teflon lubricant (P/N SA0646)

Adjustment
1. Raise the bed to gain access to the underside of the siderail assembly.

2. Raise the siderail.

3. Check the alignment of the latch block (A) and with the notch in the strap
assembly (B) (see figure 4-28 on page 4-40).

Figure 4-28. Siderail Latch Mechanism

4 A

B
m136_059

4. Use a punch and hammer to move the latch block upward, or use a crescent
wrench to bend the strap so the latch block aligns with the notch in the
strap assembly (B).

5. Lubricate the latch mechanism with Teflon lubricant.

6. Raise and lower the siderail to ensure the siderail latch functions correctly.

TM
Page 4 - 40 Resident LTC Bed Service Manual (man136rc)
 4.14 Sleep Surface Frame Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.14 Sleep Surface Frame Assembly

Tools required: E-ring pliers Ratchet with 3" extension
5/8" socket Jack stands

Removal
1. Remove the mattress and raise the hilow to gain access to the motor
actuator connections on the sleep surface frame.

2. Use jack stands to block up beneath the bed’s main frame to maintain its
hilow position when disconnecting the motor actuators from the sleep
surface frame.

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

3. Unplug the bed from its power source.

SHOCK HAZARD:
4
Unplug the bed from its power source. An electrical shock hazard
exists.

4. Remove all siderails from the bed (see “Removal” on page 4-37).

5. Remove the rue cotter ring and pin connecting the head motor actuator (A)
to the head section crosstube bracket (D) (see figure 4-29 on page 4-42).

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 41
 4.14 Sleep Surface Frame Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-29. Sleep Surface Frame Assembly—Top View

A D

B C E
D m136_073

6. Remove the rue cotter ring and pin connecting the knee motor actuator (B)

4 to the knee section crosstube bracket (C).

7. If the bed has a spring frame sleep surface, disconnect the spring coils from
the main frame weldment brackets (D).

8. If the bed has a hard pan sleep surface, remove the torx head screws
fastening the seat pan to the main frame weldment brackets (D).

9. Remove the nuts and washers (A) attaching the sleep surface frame (C) to
the main frame weldment brackets (B) (see figure 4-30 on page 4-43).

TM
Page 4 - 42 Resident LTC Bed Service Manual (man136rc)
 4.14 Sleep Surface Frame Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-30. Sleep Surface Frame Attaching Points to Main Frame

A B
C

B
A
m136_074 4
10. Remove the shoulder screws and washers.

11. Lift the sleep surface frame assembly (C) from the main frame.

Replacement
1. Assemble in reverse order.

2. Ensure that all three motor actuators are properly connected and all E-rings
are installed.

3. Perform an operational check of the hilow, head, and knee functions. See
“Function Checks—Electric Drive Model” on page 2-10.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 43
 4.15 Fixed Casters
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.15 Fixed Casters

Tools required: Ratchet with 3" extension 1/2" socket
1/2" wrench 3/4" socket
Jack stands

Removal
1. Use jack stands to block up beneath the bed’s main frame to raise the caster
frame high enough to allow for caster removal.

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

2. Remove the locknut (G) and the caster wheel bolt (C) (see figure 4-31 on
page 4-44).

Figure 4-31. Fixed Casters And Frame Assembly

4 A

A
B
C
F
D
E C
G

F D
E m136_075

3. Remove the caster wheel (E) and bushing (F).

TM
Page 4 - 44 Resident LTC Bed Service Manual (man136rc)
 4.15 Fixed Casters
Chapter 4: Removal, Replacement, and Adjustment Procedures

4. Remove the locknut (D) and carriage bolt (A).

5. Pull downward on the caster housing (B) to remove it from the frame and
bumper assembly.

Replacement
Assemble in reverse order.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 45
 4.16 Fixed Casters (model B)
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.16 Fixed Casters (model B)

Tools required: Ratchet with 3" extension 1/2" socket
1/2" wrench 3/4" socket
Jack stands

Removal
1. Use jack stands to block up beneath the bed’s main frame to raise the caster
frame high enough to allow for caster removal.

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

2. Remove the locknut (G) and the caster wheel bolt (C) (see figure 4-32 on
page 4-46).

Figure 4-32. Fixed Casters And Frame Assembly

m136b075

3. Remove the caster wheel (E) and bushing (F).

TM
Page 4 - 46 Resident LTC Bed Service Manual (man136rc)
 4.16 Fixed Casters (model B)
Chapter 4: Removal, Replacement, and Adjustment Procedures

4. Remove the locknut (D) and carriage bolt (A).

5. Pull downward on the caster housing (B) to remove it from the frame.

Replacement
Assemble in reverse order.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 47
 4.17 Swivel Casters
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.17 Swivel Casters

Tools required: Ratchet with 3" extension 1/2" socket
1/2" wrench 3/4" socket
Jack stands

Removal
1. Use jack stands to block up beneath the bed’s main frame to raise the caster
frame high enough to allow for caster removal.

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

2. Remove the locknut (H) and caster wheel bolt (D) (see figure 4-33 on page
4-48).

Figure 4-33. Swivel Caster and Frame Assembly

H
B
C
G
D
F
E
m136_076

TM
Page 4 - 48 Resident LTC Bed Service Manual (man136rc)
 4.17 Swivel Casters
Chapter 4: Removal, Replacement, and Adjustment Procedures

3. Remove the caster wheel (F) and bushing (G).

4. Remove the locknut (E), carriage bolt (A), and washer (B).

5. Pull downward on the caster housing (C) to remove it from the caster
frame.

Replacement
Assemble in reverse order.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 49
 4.18 Individually Operated Brakes
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.18 Individually Operated Brakes

Tools required: Ratchet with 3" extension 1/2" socket
1/2" wrench 3/4" socket
Pin punch Hammer
Jack stands

Removal
1. Use jack stands to block up beneath the bed’s main frame to raise the caster
frame high enough to allow for brake assembly removal.

WARNING:
It is not advisable or necessary for personnel to have their entire body
below the sleep surface and within the confines of the bed. If service
personnel need to get under the bed, use suitable jackstands to block
up the bed frame as an added precaution.

2. Remove the locknut (C) and bolt (H) (see figure 4-34 on page 4-50).
Remove the brake pad (G) and the lower tube (E) downward from the
assembly.
4 Figure 4-34. Individually Operated Brakes

m136_077

TM
Page 4 - 50 Resident LTC Bed Service Manual (man136rc)
 4.18 Individually Operated Brakes
Chapter 4: Removal, Replacement, and Adjustment Procedures

3. If the brake pad (G) is to be replaced, remove the roll pin (F), and separate
the brake pad from the lower tube (E).

4. Remove the locknut (A) and bolt (I). Remove the spring (B), the pedal (D),
and the release lever (J) downward from the upper tube.

Replacement
1. Assemble in reverse order.

2. Ensure that the bolts (I and H) are through the ends of the spring (B).

3. Perform an operational check of the brake (see “Function Checks—

Electric Drive Model” on page 2-10).

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 51
 4.19 Bumper Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.19 Bumper Assembly

Tools required: Ratchet with 3" extension 1/2" socket
1/2" wrench 3/4" socket
Jack stands

Removal
1. Remove both fixed casters from the caster frame (see“Removal” on page
4-44).

2. Pull downward on the bumper (A), and remove it from the fixed caster
frame (see figure 4-35 on page 4-52).

Figure 4-35. Bumper Assembly

m136_078

Replacement
Assemble in reverse order.

TM
Page 4 - 52 Resident LTC Bed Service Manual (man136rc)
 4.20 Bumper Assembly (model B)
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.20 Bumper Assembly (model B)

Tools required: 1/2" wrench

Removal
1. Remove a wing nut, two washers, and a bolt (A) from each side of the bed
bumper assembly at the head end.

2. Slide the bed bumper (B) off of the bed frame at the head end.

Figure 4-36. Bumper Assembly (model B)

m136b150

Replacement
Assemble in reverse order.

TM
Resident LTC Bed Service Manual (man136rc) Page 4 - 53
 4.20 Bumper Assembly (model B)
Chapter 4: Removal, Replacement, and Adjustment Procedures

NOTES:

TM
Page 4 - 54 Resident LTC Bed Service Manual (man136rc)
 Chapter 5
Parts List

Chapter Contents

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 8
Sleep Surface Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Lower Frame Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Caster Frame Assemblies—"A" Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Caster Frame Assemblies—"B" Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 16
Surface Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18
Electrical and Label Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Manual Drive Module and Label Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 22
Siderail Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Head End Siderail Assemblies—With Control . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
5
Siderail Assemblies—Without Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Standard Head and Foot Panel Assemblies—P4069 . . . . . . . . . . . . . . . . . . . . . . 5 - 32
Standard Foot Panel Assembly (manual drive)—P4069 . . . . . . . . . . . . . . . . . . . 5 - 33
Hearthside Head and Foot Panel Assemblies—P4071 . . . . . . . . . . . . . . . . . . . . . 5 - 34
Heirloom Head and Foot Panel Assemblies—P4072 . . . . . . . . . . . . . . . . . . . . . . 5 - 35
Post Style Head and Foot Panel Assemblies—P4073 . . . . . . . . . . . . . . . . . . . . . 5 - 36
Dentil Head and Foot Panel Assemblies—P4074 . . . . . . . . . . . . . . . . . . . . . . . . 5 - 37

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 1
 Chapter 5: Parts List

NOTES:

TM
Page 5 - 2 Resident LTC Bed Service Manual (man136rc)
 Warranty
Chapter 5: Parts List

Warranty
HILL-ROM COMPANY, INC. 

LIMITED WARRANTY
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customer. Our goal
is “Total Customer Satisfaction”. In that spirit, Hill-Rom is proud to offer the following warranty.
GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED)
Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and
workmanship for a period of one (1) year from date of delivery. Hill-Rom’s obligation under this warranty is expressly
limited to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole
discretion of Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the
original purchaser that the frame and welds on its products will be free from structural defects for the life of the product. Any
product upgrade or modification initiated by Hill-Rom does not affect the original product warranty.
SPECIFIC WARRANTIES
MATTRESS WARRANTIES
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship
for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves,
printed circuit boards, hoses, and couplers) are covered by the general one (1) year warranty.
EXPENDABLES WARRANTIES
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software
diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature
probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered.
TO OBTAIN PARTS AND SERVICE
In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday. In Canada,
call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and
Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following
information: customer identification number, product model number, serial number, and description of problem. A qualified
specialist will provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada),
troubleshooting assistance for facility personnel and provide necessary parts to make repairs. If troubleshooting determines
the need for on-site technical service, a qualified service representative will be dispatched. Replacement of non-technical
items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is
made shall be returned prepaid to Hill-Rom’s factory.
OUT OF WARRANTY EXCHANGE POLICY
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected:
motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please
call Hill-Rom Technical Support Department for current pricing.
PARTS AVAILABILITY POLICY
5
Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications
products for five (5) years from date of sale.
Note: Some original component parts and assemblies may not be available; functional equivalents may be substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM’S OBLIGATION UNDER THESE
WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Rom’s manuals or performed by others in such manner as
in Hill-Rom’s sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not
cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is
authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom
officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state,
province to province, or country to country.
Revised April 17, 1997

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 3
 Warranty
Chapter 5: Parts List

NOTES:

TM
Page 5 - 4 Resident LTC Bed Service Manual (man136rc)
 Service Parts Ordering
Chapter 5: Parts List

Service Parts Ordering

Using the parts lists in this manual, identify the part number(s) you require.
Find the product number and serial number on the product identification label
(A) (see figure 5-1 on page 5-5).

Figure 5-1. Product Identification Label Location

A
m136_048

Call Hill-Rom Technical Support at (800) 445-3720 with the following

information: 5
• Six-digit customer account number
• Purchase order number
• Product number
• Serial number
• Part number(s)

Hill-Rom also provides a fax number to promptly order parts, request part
prices and availability, or follow up on a service order. The fax number is
(812) 934-8472.

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 5
 Service Parts Ordering
Chapter 5: Parts List

To order parts, a $40.00 minimum will prevent a charge for processing your
order.

Terms:
• Net 30 days
• F.O.B. Batesville, IN
• Prepaid shipping charges added to invoice
• All orders shipped UPS ground unless specified

Address all inquiries to:

ATTN TECHNICAL SUPPORT—PARTS
HILL-ROM COMPANY
1069 STATE ROUTE 46 E
BATESVILLE IN 47006-9167

Address all return goods to:

ATTN SERVICE STORES
DISTRIBUTION CENTER DOOR D23
HILL-ROM COMPANY
COUNTY ROAD 300E
BATESVILLE IN 47006-9167

NOTE:
To eliminate possible delays or incorrect billings, do not return any items
without a Return Material Authorization (RMA) number. When a return is
requested, an RMA packet is included with each order. This packet includes an
RMA number, instructions, and a shipping label. If an RMA number is not
5 available, obtain one by phoning Hill-Rom Technical Support at
(800) 445-3720.

TM
Page 5 - 6 Resident LTC Bed Service Manual (man136rc)
 Exchange Policy
Chapter 5: Parts List

Exchange Policy
The following are Hill-Rom’s policies for in-warranty and out-of-warranty
exchanges.

In-Warranty Exchanges
In some cases, Hill-Rom will request that parts/products be returned for
inspection. When this occurs, you are expected to return parts/products within
30 days of receipt of the exchange part. If you fail to return the inoperative
parts/products within the 30 day period, Hill-Rom will invoice your facility for
the full selling price of the parts/products.

NOTE:
The preceding billing procedure pertains only to parts/products that Hill-Rom
requests to be returned.

In some cases, the invoice accompanying the parts will show the full selling
price (only for Hill-Rom’s internal use). Do not confuse this price with your
price.

Do not return any parts without an RMA number. When parts/products have
been requested to be returned, Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720.

Out-of-Warranty Exchanges
You are expected to return the inoperative parts/product within 30 days of
receipt of the exchange part. Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
5
phoning Hill-Rom Technical Support at (800) 445-3720. If you fail to return
the equipment within 30 days, Hill-Rom will invoice your facility for the
difference between the exchange price and the new price of the part.

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 7
 Recommended Spare Parts
Chapter 5: Parts List

Recommended Spare Parts

TM
Table 5-1 is a listing of recommended spare parts for the Resident LTC bed.
The quantities are adequate for servicing 25 or more beds.

Table 5-1. Recommended Spare Parts

Part Number Quantity Description

60084 (870) 1 Pendant
49898 (870) 4 Wheel assembly

TM
Page 5 - 8 Resident LTC Bed Service Manual (man136rc)
 Recommended Spare Parts
Chapter 5: Parts List

NOTES:

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 9
 Sleep Surface Frame Assembly
Chapter 5: Parts List

Sleep Surface Frame Assembly

Figure 5-2. Sleep Surface Frame Assembly

m136b049

TM
Page 5 - 10 Resident LTC Bed Service Manual (man136rc)
 Sleep Surface Frame Assembly
Chapter 5: Parts List

Table 5-2. Sleep Surface Frame Assembly

Item Number Part Number Quantity Description

1 43878 (870) 2 Torx button head screw
2 489540133 (870) 1 Foot section assembly
3 39901 (870) 1 Mattress stop—pc
4 489550133 (870) 1 Thigh section assembly
5 37104 (870) 6 Shoulder screw
6 4630 (870) 6 Oilite bushing
7 90234-22 (870) 6 Locknut
8 4540 (870) 6 Washer
9 34838 (870) 4 Vinyl cap
10 25329 (870) As required Adhesive
11 459590233 (870) 1 Head section assembly
12 489540233 (870) 1 Foot section assembly
13 489550233 (870) 1 Thigh section assembly
14 459590133 (870) 1 Head section assembly
15 19887 (870) 2 Foot rack insert

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 11
 Lower Frame Assembly
Chapter 5: Parts List

Lower Frame Assembly

Figure 5-3. Lower Frame Assembly

m136b050

TM
Page 5 - 12 Resident LTC Bed Service Manual (man136rc)
 Lower Frame Assembly
Chapter 5: Parts List

Table 5-3. Lower Frame Assembly

Item Number Part Number Quantity Description

1 34838 (870) 4 Vinyl cap
2 25329 (870) As required Adhesive
3 32616 (870) 1 Foot rack assembly
4 19528 (870) 1 Spring—rh (electric version only)
5 3869 (870) 2 Washer
6 9936 (870) 2 Hex bolt
®
7 SA4841 (870) As required Red Loctite
8 33358 (870) 8 Plug button
9 497370133 (870) 1 Lower frame assembly (electric
version only)
10 15338 (870) 1 Screw
11 23208 (870) 2 Lockwasher
12 28837 (870) 2 Hex nut
13 24452 (870) 4 Bushing
14 8252 (870) As required Oil
15 24449 (870) 4 Retaining ring
16 33355-33 (870) 4 Pointer
17 49802 (870) 2 Rubber, protective sheet (electric
version only)
18 33047 (870) 1 Spring lh (electric version only)
19 61499 (870) 1 Lower frame (manual version
only)

NOTE:
5
Item 19 contains support bar pictured in figure 5-3, where item 9 requires item 17, also
pictured.

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 13
 Caster Frame Assemblies—"A" Version
Chapter 5: Parts List

Caster Frame Assemblies—"A" Version

Figure 5-4. Caster Frame Assemblies—"A" Version

m136a051

TM
Page 5 - 14 Resident LTC Bed Service Manual (man136rc)
 Caster Frame Assemblies—"A" Version
Chapter 5: Parts List

Table 5-4. Caster Frame Assemblies—"A" Version

Item Number Part Number Quantity Description

1 4989702 (870) 1 Brake, floor lock colson, right-
hand
2 4972833 (870) 4 Pivot arm upper
3 4972333 (870) 2 Lower pivot arm
4 4974733 (870) 1 Pivot connector weldment
5 35326 (870) 4 E-ring
6 36570 (870) 4 Oilite bushing
7 4973301pl (870) 4 Clevis pin
8 49893 (870) 8 E-ring
9 49895 (870) 12 Washer
10 49800 (870) 12 Bushing
11 497340133 (870) 1 Bumper baseboard
12 49735pl (870) 2 Bolt, shoulder
13 497190133 (870) 1 Caster base frame—head
14 9428 (870) 4 Nut
15 831 (870) 4 Locknut
16 49896 (870) 4 Prevailing locknut
17 4989401 (870) 2 Carriage screw
18 4972733 (870) 2 Caster fork rigid head
19 90019-36 (870) 2 Screw
20 4989701 (870) 1 Brake, floor lock colson, left-hand
21 4989402 (870) 2 Carriage screw
22
23
90016-36 (870)
60088 (870)
2
2
Screw
Washer
5
24 49891 (870) 2 Caster swivel
25 49898 (870) 4 Wheel assembly
26 44336 (870) 4 Base, bumper
27 497190233 (870) 1 Caster base lower—foot

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 15
 Caster Frame Assemblies—"B" Version
Chapter 5: Parts List

Caster Frame Assemblies—"B" Version

Figure 5-5. Caster Frame Assemblies—"B" Version

m136b152

TM
Page 5 - 16 Resident LTC Bed Service Manual (man136rc)
 Caster Frame Assemblies—"B" Version
Chapter 5: Parts List

Table 5-5. Caster Frame Assemblies—"B" Version

Item Number Part Number Quantity Description

1 610360233 (870) 1 Caster base weldment, foot
2 49891 (870) 2 Caster swivel
3 60088 (870) 2 Washer
4 4989402 (870) 2 Carriage screw
5 4989701 (870) 1 Brake, floor lock colson, lh
6 6150301pc (870) 1 Pivot connector weldment (80")
7 6150302pc (870) 1 Pivot connector weldment (76")
8 SA3351 (870) As required Lithium grease
9 61208 (870) 1 Label, brake LTC
10 6108633 (870) 1 Caster base frame assembly
11 4973501pl (870) 4 Bolt, shoulder
12 6162301 (870) 1 Caster base lower frame
13 9023428 (870) 4 Locknut
14 831 (870) 8 Locknut
15 4972733 (870) 2 Caster fork rigid head
16 49898 (870) 4 Wheel assembly
17 49896 (870) 4 Prevailing locknut
18 90016-36 (870) 4 Screw
19 4989401 (870) 2 Carriage screw
20 43389 (870) 4 Hilow torx screw
21 44336 (870) 4 Base bumper
22 61078 (870) 2 Nut wing
23
24
27251 (870)
90018-24 (870)
4
2
Washer
Hex head machine bolt
5
25 49800 (870) 12 Bushing
26 19678 (870) 8 Tru-arc ring
27 61035 (870) 1 Bumper baseboard (80")
28 6103501 (870) 1 Bumper baseboard, 76" bed
29 60257pl (870) 4 Shoulder bolt
30 36570 (870) 4 Oilite bushing
31 4972333 (870) 2 Lower pivot arm
32 4972833 (870) 4 Pivot arm upper
33 4989702 (870) 1 Brake, floor lock colson, rh

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 17
 Surface Assemblies
Chapter 5: Parts List

Surface Assemblies

Figure 5-6. Surface Assemblies

m136_052

TM
Page 5 - 18 Resident LTC Bed Service Manual (man136rc)
 Surface Assemblies
Chapter 5: Parts List

Table 5-6. Surface Assemblies

Item Number Part Number Quantity Description

1 489540233 (870) 1 Foot section assembly
2 489550233 (870) 1 Thigh section assembly
3 45884-33 (870) 1 Seat pan
4 43878 (870) 2 Torx button head screw
5 459590133 (870) 1 Head section assembly
6 12084 (870) 1 Fabric
7 34532 (870) 69 Helical spring
8 34531 (870) 21 Helical spring

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 19
 Electrical and Label Assemblies
Chapter 5: Parts List

Electrical and Label Assemblies

Figure 5-7. Electrical and Label Assemblies

m136c053

TM
Page 5 - 20 Resident LTC Bed Service Manual (man136rc)
 Electrical and Label Assemblies
Chapter 5: Parts List

Table 5-7. Electrical and Label Assemblies

Item Number Part Number Quantity Description

1 25200 (870) 1 Speed clamp
®
2 60085 (870) As required Loctite activator
3 SA4841 (870) As required Red Loctite
4 61209 (870) 1 Label, sheet bundle
5 60086 (870) 3 Self tapping screw
6 3302001 (870) 1 Automatic contour module
7 22319-01 (870) 1 Cover—automatic contour
8 90235-06 (870) 2 Screw
9 61615 (870) 6 Rue ring cotter
10
11
12 18252 (870) 3 Screw
13 60097 (870) 1 Angle wire harness support
weldment
14 61653pl (870) 4 Clevis pin
15 4453 (870) 2 Pin
16
17 19124 (870) 11 Large cable tie
18
19 49801 (870) 1 Lockout control box
20 60084 (870) 1 Pendant
21 60082 (870) 1 Actuator, knee
22
23
60081 (870)
6185601 (870)
1
1
Actuator, head
Actuator, hilow
5
24 15338 (870) 1 Screw
25 23208 (870) 2 Lockwasher
26 28837(870) 2 Hex nut
27 6185602 (870) 1 Control box
28 44002 (870) 1 Label protective earth
29 6185603 (870) 1 Control box/hilow actuator assem-
bly
30 62241 (870) 1 Label, ground

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 21
 Manual Drive Module and Label Assemblies
Chapter 5: Parts List

Manual Drive Module and Label Assemblies

Figure 5-8. Manual Drive Module and Label Assemblies

m136b151

TM
Page 5 - 22 Resident LTC Bed Service Manual (man136rc)
 Manual Drive Module and Label Assemblies
Chapter 5: Parts List

Table 5-8. Manual Drive Module and Label Assemblies

Item Number Part Number Quantity Description

1 28727 (870) 3 Crank assembly
2 755 (870) 3 Locknut
3 9935 (870) 3 Screw
4 61209 (870) 1 Label, sheet bundle
5 6007301 (870) 1 Label, data plate/serial number
6 4453 (870) 2 Pin
7 61615 (870) 4 Rue ring cotter
8 4594002 (870) 1 Knee screw assembly
9 24556 (870) 4 Hair pin
10 61466pl (870) 1 Pin
11 4594001 (870) 1 Head screw assembly
12 61470 (870) 1 Manual hilow screw assembly
13 24529 (870) 2 Hilow mount
14 24764 (870) 2 Screw
15 61693 (870) 1 Bracket hilow retainer
16 9428 (870) 2 Nut

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 23
 Siderail Assemblies
Chapter 5: Parts List

Siderail Assemblies

Figure 5-9. Siderail Assemblies

m136a056

TM
Page 5 - 24 Resident LTC Bed Service Manual (man136rc)
 Siderail Assemblies
Chapter 5: Parts List

Table 5-9. Head End Siderail—Without Control

Item Number Part Number Quantity Description

1 43880 (870) 4 Torx pan head screw
2 6005502 (870) 1 Head rail assembly, right-hand
4 23485 (870) 2 Slide bracket assembly
5 6005501 (870) 1 Head rail assembly, left-hand

Table 5-10. Head End Siderail—With Control

Item Number Part Number Quantity Description

1 43880 (870) 4 Torx pan head screw
3 6005602 (870) 1 Head rail right-hand electric
4 23485 (870) 2 Slide bracket assembly
6 6005601 (870) 1 Head rail left-hand electric
7 19124 (870) 1 Large cable tie

Table 5-11. Foot End Siderail

Item Number Part Number Quantity Description

1 43880 (870) 4 Torx pan head screw
2 6005401 (870) 1 Footrail assembly (left-hand)
4 23485 (870) 2 Slide bracket assembly
5 6005402 (870) 1 Footrail assembly (right-hand)

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 25
 Head End Siderail Assemblies—With Control
Chapter 5: Parts List

Head End Siderail Assemblies—With Control

Figure 5-10. Head End Siderail Assemblies—With Control

m136a054

TM
Page 5 - 26 Resident LTC Bed Service Manual (man136rc)
 Head End Siderail Assemblies—With Control
Chapter 5: Parts List

Table 5-12. Head End Siderail Assemblies—With Control

Item Number Part Number Quantity Description

1 SA3351 (870) As required Lithium grease
2 90188-08 (870) 3 Hilow thread forming screw
3 49803 (870) 1 Top cane
4 35261 (870) 1 Spring
5 35072 (870) 1 Shoulder screw
6 44328 (870) 1 Spiral pin
7 37387 (870) 1 Shoulder screw
8 29457-33 (870) 1 Hole plug
9 26078 (870) 1 Latch block
®
10 SA4841 (870) As required Red Loctite
11 39412 (870) 1 Release arm
12 17291 (870) 2 Pushnut
13 19562 (870) 1 Latch cover
14 28717 (870) 1 Bushing
15 90166-01 (870) 2 Screw
16 19833-33 (870) 1 Wire cover
17 9018816 (870) 4 Hilow screw
18 90349-05 (870) 8 Hilow screw
19 4991701 (870) 1 Side reminder switch housing
20 4991702 (870) 1 Side reminder switch housing
21 49934 (870) 1 Cable, siderail control
22 49932 (870) 1 Cable, interconnect
23
24
41544 (870)
498050533 (870)
1
1
Ground strap assembly
Side reminder, head—left-hand,
5
electric
25 39713 (870) 1 Key latch (left-hand)
26 6007601 (870) 1 Siderail control label, inner, left
27 6007101 (870) 1 Siderail control label, outer, left
28 6011304 (870) 1 Siderail control, left-hand, inner
29 6011303 (870) 1 Siderail control, left-hand, outer
30 498050633 (870) 1 Side reminder, head—right-hand,
electric
31 39714 (870) 1 Key latch (right-hand)
32 6007602 (870) 1 Siderail control label, inner, right

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 27
 Head End Siderail Assemblies—With Control
Chapter 5: Parts List

Item Number Part Number Quantity Description

33 6007102 (870) 1 Siderail control label, outer, right
34 6011301 (870) 1 Siderail control, right-hand, inner
35 6011302 (870) 1 Siderail control, right-hand, outer

TM
Page 5 - 28 Resident LTC Bed Service Manual (man136rc)
 Head End Siderail Assemblies—With Control
Chapter 5: Parts List

NOTES:

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 29
 Siderail Assemblies—Without Control
Chapter 5: Parts List

Siderail Assemblies—Without Control

Figure 5-11. Siderail Assemblies—Without Control

m136_055

TM
Page 5 - 30 Resident LTC Bed Service Manual (man136rc)
 Siderail Assemblies—Without Control
Chapter 5: Parts List

Table 5-13. Siderail Assemblies—Without Control

Item Number Part Number Quantity Description

1 SA3351 (870) As required Lithium grease
2 90188-08 (870) 3 Hilow thread forming screw
3 49803 (870) 1 Top cane
4 35261 (870) 1 Spring
5 35072 (870) 1 Shoulder screw
6 44328 (870) 1 Spiral pin
7 37387 (870) 1 Shoulder screw
8 29457-33 (870) 2 Hole plug
9 26078 (870) 1 Latch block
®
10 SA4841 (870) As required Red Loctite
11 39412 (870) 1 Release arm
12 17291 (870) 2 Pushnut
13 19562 (870) 1 Latch cover
14 39713 (870) 1 Key latch (left-hand)
15 498050333 (870) 1 Side reminder, head, left-hand,
non-electric
16 39714 (870) 1 Key latch (right-hand)
17 498050233 (870) 1 Side reminder, head, right-hand,
non-electric

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 31
 Standard Head and Foot Panel Assemblies—P4069
Chapter 5: Parts List

Standard Head and Foot Panel Assemblies—P4069

Figure 5-12. Standard Head and Foot Panel Assemblies—P4069

1
1

m136_058

Table 5-14. Standard Head and Foot Panel Assembly—P4069

5 Item Number
1
Part Number
112416 (870)† 1
Quantity Description
Head or foot panel (specify manual
drive)
Not shown 34813 (870) 1 Label
Not shown 31773 (870) 8 Screw
Not shown 39153 (870) 2 Panel bracket—four hole

† Specify wood or laminate finish.

TM
Page 5 - 32 Resident LTC Bed Service Manual (man136rc)
 Standard Foot Panel Assembly (manual drive)—P4069
Chapter 5: Parts List

Standard Foot Panel Assembly (manual drive)—P4069

Figure 5-13. Standard Foot Panel Assembly (manual drive)—P4069

m136b107

Table 5-15. Standard Foot Panel Assembly (manual drive)—P4069

Item Number
1 24594
Part Number
3
Quantity Description
Crank insert
5
2 24600 6 Crank Guide
3 24816 12 Screw
4 24810 12 Screw

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 33
 Hearthside Head and Foot Panel Assemblies—P4071
Chapter 5: Parts List

Hearthside Head and Foot Panel Assemblies—P4071

Figure 5-14. Hearthside Head and Foot Panel Assemblies—P4071

m136_057

Table 5-16. Hearthside Head and Foot Panel Assemblies—P4071

5 Item Number
1
Part Number
11287301 (870)† 1
Quantity Description
Head panel (Hearthside)
2 11287302 (870)† 1 Foot panel (specify manual drive)
(Hearthside)
Not shown 34813 (870) 1 Label
Not shown 31773 (870) 16 (8 per Screw
panel)
Not shown 39153 (870) 4 (2 per panel) Panel bracket—four hole

† Specify wood or laminate finish.

TM
Page 5 - 34 Resident LTC Bed Service Manual (man136rc)
 Heirloom Head and Foot Panel Assemblies—P4072
Chapter 5: Parts List

Heirloom Head and Foot Panel Assemblies—P4072

Figure 5-15. Heirloom Head and Foot Panel Assemblies—P4072

m136_059

Table 5-17. Heirloom Head and Foot Panel Assemblies—P4072 5

Item Number Part Number Quantity Description
1 112874 (870) 1 Headboard (Heirloom)
2 112875 (870) 1 Footboard (specify manual drive)
(Heirloom)
Not shown 34813 (870) 1 Label
Not shown 31773 (870) 16 (8 per Screw
panel)
Not shown 39153 (870) 4 (2 per panel) Panel bracket—four hole

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 35
 Post Style Head and Foot Panel Assemblies—P4073
Chapter 5: Parts List

Post Style Head and Foot Panel Assemblies—P4073

Figure 5-16. Post Style Head and Foot Panel Assemblies—P4073

m136_060

5 Table 5-18. Post Style Head and Foot Panel Assemblies—P4073

Item Number Part Number Quantity Description

1 112876 (870) 1 Headboard (Post)
2 112877 (870) 1 Footboard Artisan (specify man-
ual drive) (Post)
Not shown 34813 (870) 1 Label
Not shown 31773 (870) 16 (8 per Screw
panel)
Not shown 39153 (870) 4 (2 per panel) Panel bracket—four hole

TM
Page 5 - 36 Resident LTC Bed Service Manual (man136rc)
 Dentil Head and Foot Panel Assemblies—P4074
Chapter 5: Parts List

Dentil Head and Foot Panel Assemblies—P4074

Figure 5-17. Dentil Head and Foot Panel Assemblies—P4074

m136_061

5
Table 5-19. Dentil Head and Foot Panel Assemblies—P4074

Item Number Part Number Quantity Description

1 112878 (870) 1 Head panel (Dentil)
2 112879 (870) 1 Foot panel (specify manual drive)
(Dentil)
Not shown 34813 (870) 1 Label
Not shown 31773 (870) 16 (8 per Screw
panel)
Not shown 39153 (870) 4 (2 per panel) Panel bracket—four hole

TM
Resident LTC Bed Service Manual (man136rc) Page 5 - 37
 Dentil Head and Foot Panel Assemblies—P4074
Chapter 5: Parts List

NOTES:

TM
Page 5 - 38 Resident LTC Bed Service Manual (man136rc)
 Chapter 6
General Procedures

Chapter Contents

Cleaning and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3

General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Hard to Clean Spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Disinfection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Mattress Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Care of Wood Head and Foot Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Lubrication Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Preventive Maintenance Schedule—Manual Drive Model . . . . . . . . . . . . . . . 6 - 7
Preventive Maintenance Checklist—Manual Drive Model . . . . . . . . . . . . . . . 6 - 8
Preventive Maintenance Schedule—Electric Drive Model . . . . . . . . . . . . . . . 6 - 9
Preventive Maintenance Checklist—Electric Drive Model . . . . . . . . . . . . . . 6 - 10
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Leakage Current Test for Electric Drive Model . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 1
 Chapter 6: General Procedures

NOTES:

TM
Page 6 - 2 Resident LTC Bed Service Manual (man136rc)
 Cleaning and Care
Chapter 6: General Procedures

Cleaning and Care

SHOCK HAZARD:
Unplug the bed from its power source before servicing or cleaning the
bed. Otherwise, a shock hazard exists. Refer to the ResidentTM LTC Bed
In-Service Manual and to specific sections in this manual for additional
precautions.

General Cleaning
Clean the bed frame with a lightly dampened cloth and ordinary disinfectants.
Do not subject any area to excessive amounts of liquid.

Steam Cleaning
TM
Do not use any steam cleaning device on the Resident LTC bed. The
excessive moisture involved can damage mechanisms and components in the
bed.

Hard to Clean Spots

Use standard household cleaners and/or a soft bristle brush to remove
troublesome spots or stains. Heavy dried-on soil and excreta may first require
soaking to loosen.

CAUTION:
Do not use harsh cleaners, solvents, or detergents. Damage to the
equipment may occur.

Disinfection
Dilute disinfectants and/or germicides as specified on the manufacturer’s label.

Mattress Care
Clean the mattress fabric’s surface with neutral soap suds and lukewarm water.
Rinse with clear water, and allow the fabric to dry.
6
CAUTION:
Repeated soaking of the mattress materials will accelerate wear.
Improper cleaning procedures may void the warranty.

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 3
 Cleaning and Care
Chapter 6: General Procedures

Care of Wood Head and Foot Panels

®
Hill-Rom wood products are treated with a resin based sealer and finish which
provide resistance to abrasion, staining, fluids, and fire.

Clean the headboard and foot panel by wiping with a soft cloth dampened with
a suitable cleaning solution: wipe with a dry cloth. Use diluted ammonia,
detergent, and bleach solutions to clean the wood surfaces.

CAUTION:
Many disinfectant cleaners, if used in high concentrations, have a
softening effect on any painted or finished surface.

The Centers for Disease Control recommend EPA approved hospital

disinfectants, used at the manufacturers’ suggested dilutions or bleach at 1:100
dilution (1/4 cup to 1 gallon water) to clean environmental surfaces such as the
TM
Resident LTC bed.

Do not allow a wet cloth to lay on the wooden surfaces. Immediately wipe up
any liquid spilled on the surface to prevent possible damage to the finish.

Apply a liquid furniture polish to the wood surfaces to protect the finish.

TM
Page 6 - 4 Resident LTC Bed Service Manual (man136rc)
 Lubrication Requirements
Chapter 6: General Procedures

Lubrication Requirements
®
Hill-Rom uses oilite bearings and bushing in several places throughout the
TM
Resident LTC bed. Oilite bearings and bushings have pores that retain oil and
provide them with a self-lubricating quality. This self-lubricating quality is
neutralized if any lubricant containing silicone is used on them or anywhere
else on the bed.

CAUTION:
TM
Do not use any lubricant containing silicone anywhere on the Resident
LTC bed. The self-lubricating quality of the oilite bearings and bushings
will be neutralized.
TM
The following lubricants can be safely used on the Resident LTC bed:
• P/N 8252 M-1 penetrating oil (small bottle—use on oilite bearings and
bushings)
• P/N SA3351 grease (use on actuator rods)
®
• P/N SA0646 Teflon spray lubricant, dry (aerosol spray can—use
anywhere else that the bed needs lubrication)

Preventive Maintenance
TM
The Resident LTC bed must have an effective maintenance program. We
recommend that you perform preventive maintenance and testing annually.
This not only meets Joint Commission on Accreditation of Healthcare
Organizations (JCAHO) requirements, but will help to ensure a long and
TM
productive live for the Resident LTC bed. This will help minimize downtime
due to excessive wear failures.

The preventive maintenance schedules that follow are intended to guide the
technician through a normal preventive maintenance procedure on the
TM
Resident LTC bed. Check each item on the schedule and make any necessary
adjustments during the preventive maintenance process.

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 5
 Preventive Maintenance
Chapter 6: General Procedures

The preventive maintenance schedules are intended to be used in conjunction

with the preventive maintenance checklists following them. The checklists are
designed to keep a running history of maintenance and subsequent repair costs
TM
for one individual Resident LTC bed. However, the facility can modify or
invent another to fit their needs. Keeping accurate records and maintaining the
TM
Resident LTC bed and its accessories are two good ways of reducing down
time.

TM
Page 6 - 6 Resident LTC Bed Service Manual (man136rc)
 Preventive Maintenance
Chapter 6: General Procedures

Preventive Maintenance Schedule—Manual Drive Model

Table 6-1. Preventive Maintenance Schedule—Manual Drive Model

Function Procedure
Hilow limits Crank the hilow function to the upper and lower limits to ensure
proper function of the hilow drive assembly. Lubricate the drive
mechanism.
Head limits Crank the head function from the flat to its maximum angle of
o o
60 (± 2 ) to ensure proper function of the head drive assembly.
Lubricate the drive mechanism.
Knee limits Crank the knee function from the flat to its maximum angle of
o o
45 (± 2 ) to ensure proper function of the knee drive assembly.
Lubricate the drive mechanism.
Brakes Test the brakes to determine if the bed moves when the brakes
are activated.
Casters Test the swivel casters to ensure they do not bind. Check all
caster tires for cuts, wear, tread, etc. Replace if necessary.
Siderails Inspect for proper up, down, and storage operation.
Inspect the locking latch for proper operation.
Lubricate the mechanism.
Pivot points Lubricate all pivot points on the bed.
Head and foot Check aesthetics. Clean and touch up if necessary.
panels
Overall appearance Inspect the condition of the labels, paint, and general aesthetics.
Replace labels, touch-up paint, and clean if necessary.

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 7
 Preventive Maintenance
Chapter 6: General Procedures

Preventive Maintenance Checklist—Manual Drive Model

Table 6-2. Preventive Maintenance Checklist—Manual Drive Model

Date
Function
Hill-Rom Company Inc.

Manufacturer

Hilow limits
Head limits
Knee limits
®

Brakes
Casters
Siderails
Pivot points
Head and foot panels
Model Number

Overall appearance
Serial Number
This Page
Total Cost for

Labor Time:

Repair Cost:

6 Inspected By:
Remarks:
Applicable
N=Not
O=Okay
Replace
R=Repair or
A=Adjust
C=Clean
L=Lube
Legend

TM
Page 6 - 8 Resident LTC Bed Service Manual (man136rc)
 Preventive Maintenance
Chapter 6: General Procedures

Preventive Maintenance Schedule—Electric Drive Model

Table 6-3. Preventive Maintenance Schedule—Electric Drive Model

Function Procedure
Hilow limits Operate the hilow function to the upper and lower limits to
ensure proper function of the hilow actuator limit switches.
Automatic contour When the head section is activated from the flat position, the
limits o o
knee will raise to an angle of 15 (± 2 ). The automatic contour
control lockout switch defeats this function.
Head limits Operate the head function from the flat to its maximum angle of
o o
65 (± 2 ) to ensure proper function of the head actuator limit
switches.
Knee limits Operate the knee function from the flat to its maximum angle of
o o
25 (± 2 ) to ensure proper function of the knee actuator limit
switches.
Brakes Test the brakes to determine if the bed moves when the brakes
are activated.
Casters Test the swivel casters to ensure they do not bind. Check all
caster tires for cuts, wear, tread, etc. Replace if necessary.
Siderails Inspect for proper up, down, and storage operation.
Inspect the locking latch for proper operation.
Lubricate the mechanism.
Control lockout Test each control lockout switch individually to ensure proper
box operation.
Handset control Test each operating function individually to ensure that when
pressed, the corresponding function operates correctly, and when
released, travel stops.
Optional siderail Test each operating function individually to ensure that when
control panels (if pressed, the corresponding function operates correctly and when
available) released, travel stops.
Wiring condition Check the power cord, plug, and wiring for cuts, nicks, or
and routing breaks. Ensure that the wiring is routed where it is not pinched.
Replace if necessary.
Pivot points Lubricate all pivot points on the bed.
Head and foot
panels
Check aesthetics. Clean and touch up if necessary.
6
Overall appearance Inspect the condition of the labels, paint, and general aesthetics.
Replace labels, touch-up paint, and clean if necessary.

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 9
 Preventive Maintenance
Chapter 6: General Procedures

Preventive Maintenance Checklist—Electric Drive Model

Table 6-4. Preventive Maintenance Checklist—Electric Drive Model

Date
Function
Hill-Rom Company Inc.

Manufacturer

Hilow limits
Automatic contour limits
Head limits
®

Knee limits
Brakes
Casters
Siderails
Control lockout box
Model Number

Handset control
Siderail control panels
Wiring condition/routing
Pivot points
Head and foot panels
Overall appearance
Serial Number
This Page
Total Cost for

Labor Time:

Repair Cost:

6 Inspected By:
Remarks:
Applicable
N=Not
O=Okay
Replace
R=Repair or
A=Adjust
C=Clean
L=Lube
Legend

TM
Page 6 - 10 Resident LTC Bed Service Manual (man136rc)
 Tool and Supply Requirements
Chapter 6: General Procedures

Tool and Supply Requirements

TM
The tools listed below are required to service the Resident LTC bed.
®
Two part Loctite (19269 activator, Loctite 262)
®
Teflon lubricant (P/N SA0646)
Lithium grease (P/N SA3351)
Penetrating oil (P/N 8252 M-1)
E-ring pliers
Diagonal cutters
Jack stands
T25 torx head screwdriver
Phillips head screwdriver
Ratchet
3" extension
1/2" socket
9/16" socket
5/8" socket
3/4" socket
7/16" wrench
1/2" wrench
3/4" wrench
Pin punch
Hammer

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 11
 6.1 Leakage Current Test for Electric Drive Model
Chapter 6: General Procedures

6.1 Leakage Current Test for Electric Drive Model

NOTE:
The following leakage current test is used only for those units that do not have
the factory installed ground wire. For those units that have the factory installed
wire, perform a standard leakage current test.

The leakage current test is designed to test the level of patient environment
TM
safety. Maximum allowable electrical current for the Resident LTC electric
drive bed is 300 µ A per UL 2601-1. Perform the following test using a double
insulated product test adapter (see figure 6-1 on page 6-13).

NOTE:
Consult the test equipment manufacturer to obtain a product test adapter.

1. Unplug the bed from its power source.

2. Plug the leakage test analyzer into the AC wall outlet.

3. Plug the male (A) connector of the double insulated product test adapter
into the test receptacle of the analyzer.
TM
4. Plug the Resident LTC electric drive bed power cord into the female
connector (B) of the double insulated product test adapter.

SHOCK HAZARD:
One of the risks associated with the use of electrical equipment
includes the potential for electrical shock. Train and educate personnel
on the risks associated with electrical equipment.

5. Attach the alligator clip lead (C) to an exposed non-painted screw that is
screwed into the bed frame at the head end.

TM
Page 6 - 12 Resident LTC Bed Service Manual (man136rc)
 6.1 Leakage Current Test for Electric Drive Model
Chapter 6: General Procedures

Figure 6-1. Double Insulated Product Test Adapter

m136_100

6. Turn on the leakage analyzer, and set the function knob to µ A case
leakage.

7. Toggle the ground and polarity switches to obtain eight separate readings.

8. Record the current leakage that is displayed on the analyzer in table 6-5 for
each setting.

Table 6-5. Current Leakage Test Values

Unit On: G/NP: NG/NP: G/RP: NG/RP:

Unit Off: G/NP: NG/NP: G/RP: NG/RP:

TM
Page 6 - 13 Resident LTC Bed Service Manual (man136rc)
 6.1 Leakage Current Test for Electric Drive Model
Chapter 6: General Procedures

NOTES:

TM
Resident LTC Bed Service Manual (man136rc) Page 6 - 14
 Chapter 7
Accessories

Chapter Contents

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3
IV Rod (P2217). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Adjusting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Trapeze Support (P846) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Oxygen Tank Holder (P27601). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Three-quarter Length Siderails (P866) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 7
Full Length Siderails (P867). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Standard Head and Foot Panels (P4069) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Hearthside Head and Foot Panels (P4071) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 12
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 12
Heirloom Head and Foot Panels (P4072) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 13
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 13
Post Style Head and Foot Panels (P4073) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 14
Dentil Head and Foot Panels (P4074). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 15

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 1
 Chapter 7: Accessories

Comfortline® Mattress (P1433) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16
Ambulatory Assist Rail (P441A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16
Auxiliary Power Supply (P442) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 17
Trendelenburg/Reverse Trendelenburg Adapter (P865). . . . . . . . . . . . . . . . . . . . 7 - 17
TM
Resident LTC Bed Electric Upgrade Kit (P9951) . . . . . . . . . . . . . . . . . . . . . . . 7 - 18

7 TM
Page 7 - 2 Resident LTC Bed Service Manual (man136rc)
 Accessories
Chapter 7: Accessories

Accessories

WARNING:
TM
Use only accessories specifically identified for use with the Resident
LTC bed. The use of accessories not identified for this bed could
compromise the safety of the bed.

Accessories may be added or removed at the point of resident care by a

caregiver. Accessories are interchangeable within a product configuration.

Table 7-1. Accessories List

Product Number Description

P2217 IV rod
P846 Trapeze support bracket
P276 Oxygen tank holder
P441A Ambulatory assist rail
P1433 ®
Comfortline mattress
P9912A Bed extender
P442A Auxiliary power supply
P865A Trendelenburg/Reverse Trendelenburg adapter
P866 Three-quarter length siderails
P867 Full length siderails
P9951 Electric upgrade kit
P4069†† Standard head and foot panels
P4071†† Hearthside head and foot panels
P4072†† Heirloom head and foot panels
P4073† Post head and foot panels
P4074† Dentil head and foot panels

† Specify wood finish.

†† Specify wood or laminate finish.

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 3
 7.1 IV Rod (P2217)
Chapter 7: Accessories

7.1 IV Rod (P2217)

The two-sectioned, telescopic IV rod mounts in any of the sockets located at
the four corners of the bed. The rod is adjustable in length so that it may be
raised or lowered with respect to the bed frame.

Installation
Tools required: None

Insert the rod into the desired socket and twist the lower section clockwise to
lock in place.

Adjusting
1. To extend the rod, pull upward on the upper section (A) to the desired
height (see figure 7-1 on page 7-4).

2. To lower the rod, pull outward on the release knob (B), and manually lower
the upper section (A) into the lower section (C).

Figure 7-1. IV Rod—P2217

B A

m136_034

Removal
To remove the rod, twist the lower section counterclockwise and lift it from the
socket.

7 TM
Page 7 - 4 Resident LTC Bed Service Manual (man136rc)
 7.2 Trapeze Support (P846)
Chapter 7: Accessories

7.2 Trapeze Support (P846)

The trapeze support assembly may be secured to either the head end or foot
end of the main frame.

CAUTION:
Do not lower the bed frame while the trapeze support is attached to the
bed. Use the control box lockout to deactivate the hilow function.

Installation
Tools required: 1/2" socket Drive ratchet
1/2" wrench

1. Remove the hole plugs from the lower frame at the end of the bed to which
the trapeze support is to be installed.

2. Position the trapeze support on the main frame as illustrated in (see figure
7-2 on page 7-5).

Figure 7-2. Trapeze Support—P846

B
A m136_035

3. Using the screws (A) and locknuts (B), fasten the trapeze support to the
main frame of the bed.

4. Use the screws (C) and locknuts (D) to prevent side slippage of the trapeze
used.

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 5
 7.3 Oxygen Tank Holder (P27601)
Chapter 7: Accessories

7.3 Oxygen Tank Holder (P27601)

The oxygen tank holder will hold an E size tank.

CAUTION:
Do not lower the bed frame while the oxygen tank holder is attached to
the bed. Use the control box lockout to deactivate the hilow function.
Damage to the equipment may occur.

Installation
Tools required: None

1. Place the tank holder’s mounting bar (C) into one of the four IV sockets
located at the corners of the bed (see figure 7-3 on page 7-6).

Figure 7-3. Oxygen Tank Holder—P27601

C
A

m136_036

2. Place the oxygen tank into the holder (A).

3. Secure the tank in the holder by turning the red thumbscrew (B) clockwise
until it stops.

7 TM
Page 7 - 6 Resident LTC Bed Service Manual (man136rc)
 7.4 Three-quarter Length Siderails (P866)
Chapter 7: Accessories

7.4 Three-quarter Length Siderails (P866)

The 3/4 length siderails are available as an accessory and replace the existing
head and knee siderails. When these siderails are used, only the handset control
is used to operate the hilow, head, and knee functions.

Installation
Tools required: 1/2" socket Drive ratchet
1/2" wrench

1. Remove the hole plugs from both sides of the lower frame at the head and
foot end of the bed (at the locations where the 3/4 length siderails will
mount).

2. Rotate the arms and mounting brackets (B) of the 3/4 length siderails to the
up position (see figure 7-4 on page 7-7).

Figure 7-4. Three-quarter Length Siderails—P866

D
A
B
C B
D A C
m136_037

3. Position the siderail to the bed frame with the latch end of the siderail at the
foot end of the bed.

4. Position the mounting brackets of the siderail against the side of the lower
frame while aligning the holes in the brackets with the holes in the frame.

5. Insert the hex head screws (A) through the mounting brackets and the holes
in the lower frame.

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 7
 7.4 Three-quarter Length Siderails (P866)
Chapter 7: Accessories

6. Place the backing plates (C) over the hex head screws protruding through
the lower frame.

7. Thread the nuts (D) onto the hex head screws and tighten securely.

8. Repeat steps 2 through 7 to mount the remaining siderail.

9. Check the siderail operation to ensure it operates correctly. There should be

no evidence of binding.

7 TM
Page 7 - 8 Resident LTC Bed Service Manual (man136rc)
 7.5 Full Length Siderails (P867)
Chapter 7: Accessories

7.5 Full Length Siderails (P867)

Full length siderails are available as an accessory to replace the existing head
and knee siderails. When these siderails are used, only the handset control is
used to operate the hilow, head, and knee functions.

Installation
Tools required: 1/2" socket Drive ratchet
1/2" wrench

1. Remove the hole plugs from both sides of the lower frame at the head and
foot end of the bed (at the locations where the full length siderails will
mount).

2. Rotate the arms and mounting brackets (B) of the full length siderails to the
up position (see figure 7-5 on page 7-9).

Figure 7-5. Full Length Siderails—P867

C D
B
A
A
B
m136_038
C D

3. Position the siderail to the bed frame with the latch end of the siderail at the
foot end of the bed.

4. Position the mounting brackets of the siderail against the side of the lower
frame while aligning the holes in the brackets with the holes in the frame.

5. Insert the hex head screws (A) through the mounting brackets and the holes
in the lower frame.

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 9
 7.5 Full Length Siderails (P867)
Chapter 7: Accessories

6. Place the backing plates (C) over the hex head screws protruding through
the lower frame.

7. Thread the nuts (D) onto the hex head screws and tighten securely.

8. Repeat steps 2 through 7 to mount the remaining siderail.

9. Check the siderail operation to ensure it operates correctly. There should be

no evidence of binding.

7 TM
Page 7 - 10 Resident LTC Bed Service Manual (man136rc)
 7.6 Standard Head and Foot Panels (P4069)
Chapter 7: Accessories

7.6 Standard Head and Foot Panels (P4069)

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically.

These panels provide ease of bed mobility and steering control. The head panel
can be used as a cardiopulmonary resuscitation (CPR) board.

Installation
Tools required: None

Align the panel brackets with the post mountings and slide vertically
downward until fully engaged (see figure 7-6 on page 7-11).

Figure 7-6. Standard Head and Foot Panels—P4069

m136_040

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 11
 7.7 Hearthside Head and Foot Panels (P4071)
Chapter 7: Accessories

7.7 Hearthside Head and Foot Panels (P4071)

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically.

Installation
Tools required: None

Align the panel brackets with the post mountings and slide vertically
downward until fully engaged (see figure 7-7 on page 7-12).

Figure 7-7. Hearthside Head and Foot Panels—P4071

m136_041

7 TM
Page 7 - 12 Resident LTC Bed Service Manual (man136rc)
 7.8 Heirloom Head and Foot Panels (P4072)
Chapter 7: Accessories

7.8 Heirloom Head and Foot Panels (P4072)

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically.

Installation
Tools required: None

Align the panel brackets with the post mountings and slide vertically
downward until fully engaged (see figure 7-8 on page 7-13).

Figure 7-8. Heirloom Head and Foot Panels—P4072

m136_042

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 13
 7.9 Post Style Head and Foot Panels (P4073)
Chapter 7: Accessories

7.9 Post Style Head and Foot Panels (P4073)

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically.

Installation
Tools required: None

Align the panel brackets with the post mountings and slide vertically
downward until fully engaged (see figure 7-9 on page 7-14).

Figure 7-9. Post Stye Head and Foot Panels—P4073

m136_043

7 TM
Page 7 - 14 Resident LTC Bed Service Manual (man136rc)
 7.10 Dentil Head and Foot Panels (P4074)
Chapter 7: Accessories

7.10 Dentil Head and Foot Panels (P4074)

The head and foot panels fit over two vertical post type mountings located at
each end of the bed and are removable by lifting vertically.

Installation
Tools required: None

Align the panel brackets with the post mountings and slide vertically
downward until fully engaged (see figure 7-10 on page 7-15).

Figure 7-10. Dentil Style Head and Foot Panels—P4074

m136_044

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 15
 7.11 Comfortline® Mattress (P1433)
Chapter 7: Accessories

®
7.11 Comfortline Mattress (P1433)
A 5" (12.7 cm) thick Comfortline mattress is available as an accessory.

Installation
Tools required: None

1. Remove the existing mattress from the bed.

2. Remove the shipping wrappings from the Comfortline mattress.

3. Place the Comfortline mattress on the sleep surface with the label “head
section” at the head end of the bed.

4. Raise the mattress stop at the foot end of the bed to keep the mattress from
sliding toward the foot panel.

7.12 Ambulatory Assist Rail (P441A)

The ambulatory assist rail is available as an accessory to aid the resident when
getting into or exiting the bed.

7 TM
Page 7 - 16 Resident LTC Bed Service Manual (man136rc)
 7.13 Auxiliary Power Supply (P442)
Chapter 7: Accessories

7.13 Auxiliary Power Supply (P442)

The auxiliary power supply accessory is available to enable operation of the
actuators to position the bed in event of a power failure. This power supply
charges through a standard 120VAC, 60 cycle outlet and can be fully charged
in 24 hours. The auxiliary power supply will allow up to 15 complete cycles of
the hilow and the head section when fully charged. The power supply unit is
connected to the control lockout box (see figure 7-11 on page 7-17).

Figure 7-11. Auxiliary Power Supply Bed Connection

m136b108

7.14 Trendelenburg/Reverse Trendelenburg Adapter (P865)

The Trendelenburg adapter is available as an accessory. This accessory is used
with the hilow function to achieve Trendelenburg/Reverse Trendelenburg.

TM
7
Resident LTC Bed Service Manual (man136rc) Page 7 - 17
 7.15 ResidentTM LTC Bed Electric Upgrade Kit (P9951)
Chapter 7: Accessories

TM
7.15 Resident LTC Bed Electric Upgrade Kit (P9951)
All necessary hardware and instructions to install the electric upgrade kit
(P9951) are contained in the kit. Major components of the kit are shown below
(see figure 7-12 on page 7-18). The mounting hardware and wiring harness
was omitted in figure 7-12 for clarity.

Figure 7-12. Electric Upgrade Kit—P9951

m136_160

7 TM
Page 7 - 18 Resident LTC Bed Service Manual (man136rc)