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Position Title: Community Outreach Focal Point
Activation Date: 06 July, 2023 Announced Date: 06 July, 2023 Expire Date: 12 July, 2023
Job Location: Bamian
Nationality: National
Category: Monitoring and Evaluation
Employment Type: Full Time
Salary: As per NGO policy
Vacancy Number: WSTA_COFPs_Ba
No. Of Jobs: 2
City: This position will be at Bamian Main Office and regularly travel to project sites
Organization: WSTA
Years of Experience: 2 years experience in nongovernment
Contract Duration: 6 Months
Gender: Male/Female
Education: High School or Bachelor
Close date: 2023-07-12
About WSTA:
Watan’s Social and Technical Services Association (WSTA) is a Nonprofit and Non-Governmental
Organization which was established in 1992 with the aim to provide humanitarian assistance to
vulnerable Afghan communities. WSTA is registered with the Ministry of Economy under license number
352, and with UNOPS office, based on code No. WON and registration No. OPS-CR-0535. WSTA is
member of ANCB and ACBAR.
Since its establishment, WSTA has supported the most vulnerable and conflict affected men, women and
children. We have partnered with UNHCR, UNOCHA, UNWFP, IOM, IRC, Care International, Australia Aid,
Canada Fund and Relief International to provide humanitarian aid by over 200 projects implemented
across 20 provinces of Afghanistan. With our headquarter in Kabul, we have 10 active provincial offices
in Parwan, Bamyan, Ghazni, Nangarhar, Paktia, Khost, Paktika, Panjshir, Herat, Daikundi and active
presence in Kandahar and Balkh. Currently WSTA has 400 active employees which includes 320 males
and 80 females. WSTA provides livelihood, vocational training, education, shelter, water and food
assistance to most vulnerable communities particularly women in Afghanistan.
Job Description:
In simple terms, COFPs act as a point of contact and support for COVs, as well as carrying out community
engagement activities implemented by protection partners. Their responsibilities include:
Supporting the selection of a team of Community Outreach Volunteers (COVs) to serve their community,
ensuring that the selection of volunteers meets the criteria outlined in the COV TOR (including gender
criteria).
With support from UNHCR/its partners, training COVs on their roles and responsibilities, Code of
Conduct, PSEA, and principles of ethical referral.
Providing day-to-day supervision of COVs, including conducting regular field visits to monitor COV
activities and provide on-the-job training.
Conducting regular meetings with COVs to discuss issues highlighted by communities.
Compiling a monthly report summarising issues highlighted by COVs, and sharing with UNHCR, with a
particular emphasis on protection risks and humanitarian needs.
Taking a lead in community-led assessment such as participatory assessment in coordination with
communities and guide COVs on facilitation.
Facilitating referrals through timely reporting of information collected by COVs about urgent protection
risks/specific needs to UNHCR/its partners.
Providing COVs with accurate, up-to-date information about available UNHCR/partner services and
supporting them to disseminate information in their communities.
Recording feedback and complaints collected by COVs and at information desks for follow up and
reporting them to the UNHCR CFM team/focal point in a timely manner.
Monitoring the use of mobile phones provided to COVs, including carrying out spot checks of call logs
and reporting suspected misuse.
Mapping the existing community structures and their roles and responsibilities.
Community engagement activities:
Running information desks at UNHCR/partner aid distribution points, to provide information about
available services and support, and record feedback and complaints. These desks may be static (e.g., a
regular ‘help clinic’ at a community center) or roving (e.g., distribution points).
Making regular visits to community venues, such as community centers or women’s centers, to share
information and conduct awareness-raising sessions and community consultations.
Conducting other community engagement activities, as required.
Job Requirements:
Holding a High School Degree or Bachelor Degree
2 Experience working with national or international NGOs Preferably in the Protection Sector
Fluent in Dari and Pashto languages- intermediate knowledge of English Language (High level is a plus
point)
Familiarity or able to operate the KOBOToolbox
Submission Guideline:
Interested Candidates are requested to submit their applications (CV and Cover letter) by email to
Jobs@wsta.ngo by mentioning the job title and vacancy number in the subject line of your emails
otherwise your applications will not be accepted.
Note: We are applying for a UNHCR project in the central and central highland region which is subject to
availability of donor funding therefore, your applications will remain with us in case we receive funding.
WSTA has a zero-tolerance policy against sexual exploitation and abuse therefore, all project staff will be
subjected to background and security checks. We are also against all forms of gender-based violence,
exploitation, and abuse of children in the context of our operation in the country. We are committed to
the “Do No Harm” principle in our workplace and throughout our operation in the country therefore,
our staff must also respect the organizational code of conduct and safety policy. WSTA provides equal
employment opportunities and does not ask for money or gifts at any stage of the recruitment process.
Submission Email:
jobs@wsta.ngo
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