WIFIRST SERVICE TERMS OF USE

Applicable as of 2nd of March, 2020

BETWEEN Wifirst Service: refers to the Internet access service provided by

The user of the Wifirst Service, hereinafter referred to as the "User" Wifirst to the User. Service may also include, depending on the
particular Connection Location, telephone service and television
AND service.
Wifirst, a French “société par actions simplifiée” with registered capital World Wide Web or WWW, commonly known as the Web, is a public
of 16 076 007 euros, whose registered office is 26 rue de Berri 75008 hypertext system operating on the Internet. The Web provides access
Paris FRANCE, which is registered with the Trade and Companies of with a Browser and accessible pages on sites.
Paris, FRANCE under number 441 757 614, VAT number
FR72441757614, whose website is available at ARTICLE 2. CONNECTING TO WIFIRST NETWORK
http://www.wifirst.com/, represented by its President, hereinafter In order to use the Wifirst Services, the User must first connect its
referred to as "Wifirst". User Device to the Wifirst network. Wifirst connects Wifirst networks
with WiFi technology. The User must ensure its User Device supports
PREAMBLE WiFi (should be compatible with WiFi 4, at the minimum). If the
Wifirst provides electronic communications services based on WiFi or Connection Location allows, Wifirst may connect the Wifirst network
Ethernet connectivity, depending on the eligibility of the User's with an Ethernet cable. In that case, the User must connect its User
location (the “Wifirst Service”). Device to an Ethernet cable plugged into the wall. The Ethernet cable
is part of the User Device and is not provided by Wifirst.
These Terms of Use are intended to define the terms of provision of
the services and the conditions of use of such service to any User. Once the User Device is connected to Wifirst network, the User must
ensure that its device has a standard network configuration. This
ARTICLE 1. DEFINITIONS includes an IP address and DNS servers configured to be
The terms and expressions with capital letters in the Terms of Use automatically obtained by DHCP, and a system of firewall and anti-
shall have the following meanings: virus not limiting the Web browsing. The User must then open the Web
Browser. It will automatically be redirected to Wifirst website, but if it
Captive Portal refers to an authentication technique of redirecting the is not the case, the User shall enter the following url in its Web
User's web browser to the Wifirst website. Browser: https://www.wifirst.net. To benefit from Wifirst Services, the
Connection Location means the physical location (home, hotel, User Device shall also support HTTPS, allow for cookies, support
camping, etc.) where the User connects to the Wifirst network. Javascript, and no proxy server should be activated. The User Device
Data means any sign, signal, message, writing, image, sound of any also must have a configuration compatible with Wifirst Services, as
kind and, in general, any content that can be stored, made available, follows: (a) a Microsoft Windows XP operating system or later, or Mac
consulted, transported, and, or distributed. OS X or later, (b) 1 gigabyte (GB) of RAM or more (4 GB
DHCP means Dynamic Host Configuration Protocol, a network recommended), (c) a system free of any virus, Trojan, worm, spyware,
protocol which role is to ensure the automatic configuration of IP hacking software or any other software that may impair the User
parameters of the User Device, including automatic assignment of an experience or create a security threat to the Wifirst network.
IP address and subnet mask. DHCP can also configure the default
gateway address and DNS name servers. ARTICLE 3. TECHNICAL AND COMMERCIAL SUPPORT
DNS means Domain Name System, the service translating a domain Wifirst provides Users with a customer service, available by telephone
name into several types of information associated with it, including IP and over the Web to provide assistance with the implementation,
addresses of the machine with that name. installation and use of Wifirst Services.
HTTP means HyperText Transfer Protocol, the client-server This assistance is available by phone 24/7 at the following number
communication protocol developed for the World Wide Web. HTTPS +331 70 70 46 26.
(with S for secured) is the encrypted version of this protocol.
IEEE means the Institute of Electrical and Electronics Engineers, a ARTICLE 4. THE WIFIRST SERVICE
global standardisation agency. The Wifirst Service allows the User to access the Internet and its
Internet means the global network of data exchange composed of various services, including the World Wide Web (WWW), e-mails,
servers connected together by means of electronic communications online services, files exchanges, and more generally, the exchange of
networks, accessible to any user equipped with the necessary data across the network.
computer equipment.
IP or IP Address means the serial numbers that uniquely identify a 4.1 User authentication
device on the Internet. The use of Wifirst Service is exclusively reserved to natural persons,
Partner means an organisation having a business relationship with over the age of legal majority and having a full legal capacity. In most
Wifirst. The Wifirst network and infrastructure may be installed within cases, Wifirst requires Users to authenticate before activating the
the Partner premises. The Wifirst Service is made available to Users internet connection, either by submitting an e-mail address or by
that may be guests and/or clients of the Partner. creating an account on the Captive Portal.
User Device means any device with which the User will connect to
the Wifirst Service. 4.2 Right of access to the Wifirst Service
User means any individual who uses the WIFIRST Service. Depending on the Connection Locations, access to Wifirst Service
Web Browser or Browser means the software designed to access may be charged, free of charge, or conditioned by a procedure
the World Wide Web defined by the Partner. For any paid service, the User should refer to
WiFi: refers to a set of wireless communications protocols covered by the relevant Terms and Conditions, and any information made
the standards of the IEEE 802.11 group (ISO / IEC 8802-11), for available to the User before the purchase.
transmitting digital Data wirelessly. Depending on the connection and
Connection Location of the User Device, access can either be
performed according to the IEEE 802.11g, 802.11a, 802.11n or
ARTICLE 5. USER OBLIGATIONS
802.11ac standards.

Wifirst Services Terms of Use, as of 2nd of March, 2020 Page 1 of 2

5.1 The User guarantees the accuracy of the information provided counterfeiting purposes (piracy); (iii) download files in illegal
during authentication. The User declares that s/he is informed and conditions, regardless of the means used, such as protected files
understands the intrinsic characteristics of the Internet and particularly (text, images, photographs, musical works, audio-visual works,
the fact that (A) the transmission of Internet Data only has a relative computer software and video games); (iv) conduct intrusions into
reliability; that such transmission is done on various and computer systems or "hacking"; (v) deliver viruses, or programs
heterogeneous networks, which characteristics and features may intended to harm; (vi) spread of e-mails in an unlawful manner; (C)
change over time, that such changes are likely to impact the Data provide or use Data allowing, by the creation of an hyperlink
transfer times or access time to Data; and that such networks may be redirecting to websites or pages of third parties, to infringe a provision
saturated at certain times of the day; (B) the Data flowing over stated above.
electronic communications networks can possibly be diverted and
communication of confidential Data of the User is made at its own risk; 5.3 As a result of the above mentioned and in full knowledge of the
(C) that the Internet is an open network and, consequently, the characteristics of the Wifirst Service, the User agrees that Wifirst
cannot be held liable for the consequences of any occurrence of one
information it conveys is not protected against the risk of diversion,
or more of the facts mentioned above and that under the law in effect,
intrusion into the equipment, data piracy, programs and files or Wifirst is not subject to a general obligation to monitor the Data
contamination by computer viruses of the User Device; (D) the User transiting on its network, nor a general obligation to seek
shall take all appropriate measures to (i) protect the Data, files or circumstances indicating illegal activity.
programs stored in the systems against contamination by viruses 5.4 The User acknowledges that access to the Wifirst Service may be
circulating on electronic communications networks including the temporarily suspended, due to maintenance of the Wifirst network,
Internet and intrusion attempts in the User Device and (ii) prevent the upgrades or the occurrence of a Force Majeure (as defined below).
misuse of the Wifirst Service by potential third parties. 5.5 The User agrees that it shall not degrade, move, or steal any
5.2 The User also acknowledges it has an obligation to monitor the equipment installed by Wifirst in the Connection Location in order to
use of the its own access to the Internet, which it is solely responsible provide the Wifirst Service.
for. In this respect, the User further undertakes that it will respect, or
will make any third party using the Services on its behalf respect the ARTICLE 6. WIFIRST OBLIGATIONS
following rules: (A) the Data flowing and / or made available on Wifirst is expressly subject to an obligation of means in providing the
electronic communications networks (including Internet) must not Wifirst Service. Wifirst is not responsible for the quality of the Data
contravene any applicable law, regulations, deontology charters, transmission, information response time and possible restrictions of
national and international regulations. In particular, any content access to specific networks or services connected to the Internet.
promoting crimes and offenses, incitement to racial hatred or suicide,
crimes against humanity, child pornography are strictly prohibited.
ARTICLE 7. PERSONAL DATA
Any content including violence or pornography is also strictly Wifirst shall inform the User on how it uses its personal data on its
prohibited when the content is likely to be available to minors; (B) the Captive Portal and in Wifirst privacy policy. The User may view the
User, by its behaviour and the Data it makes available, undertakes latest version at the following web address:
not to (i) infringe the rights of third parties, including reproduction, http://www.wifirst.com/en/privacy-policy
representation, or availability of communication to the public of works
or objects protected by an intellectual property right, literary, artistic or ARTICLE 8. FORCE MAJEURE
industrial. The Data flowing or provided by any electronic Neither party shall be deemed in default or liable to the other party for
communications network (including the Internet) and / or made any matter whatsoever for any delays in performance or from failure
available by means of audio-visual services can be regulated in terms to perform or comply with the Terms of Use due to any force majeure
of use or protected by a copyright or related right and the User is solely event or cause beyond that party's reasonable control including,
responsible for the use of the Data it consults, stores and makes without limitation, acts of God, acts of Government or other competent
available on any electronic communications networks (including the regulatory authority, telecommunications network operators, war or
Internet) and through the Wifirst Services. The User is also solely national emergency, riots, civil commotion, fire, explosion, flood,
responsible for the sharing of Data, images or sounds that may lightning, extremely severe weather, epidemic, general lock-outs,
constitute defamation, insult, denigration or infringing the privacy, strikes and other industrial disputes.
image rights, morality or public order; (ii) use the Wifirst Services for

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