Xtramiles Process Document
FY’22
Copyright © 2021 HCL Technologies Limited | www.hcltech.com
Need for Appreciation and Recognition
    Recognition Culture                                                                   Recognition Objective
        Recognizing and appreciating                                                        Driving behaviour at HCL towards
        employee contributions and                                                          • Building a culture of appreciation
        accomplishments are an important                                                    • Driving High Performance
        part of creating a high-performance                                                 • Fostering Ideapreneurship
        culture                                                                             • Encouraging inclusion &
                                                                                                participation in employee forums
                                                                                                (Passion Clubs)
                                                                                            HCL Recognition
    XtraMiles Platform                                                                      Pillars
        Promotes the culture of recognition                                                 HCL has multiple rewards &
        and to empowers HCLites with                                                        recognition programs driving
        power to applaud & recognize,                                                       recognition behaviors:
        through the HCL XtraMiles platform                                                  • Passion
                                                                                            • Performance
                                                                                            • Innovation
                                                                                            • Participation
2 | Technology for the next decade, today     Copyright © 2021 HCL Technologies Limited
What’s in the Platform
                                 Appreciation Culture                                                            Xtramiles Coverage
                          The Xtramiles cards shared &                                                           The Xtramiles will cover all full time employees and
                          notifications are sent across to RMs &                                                 Fixed term contract employees at HCL, across the
                          HRs in certain cases.                                                                  geographies.
                                                 .
                                                                                                                  •    Restriction of earning miles in E0-E3 band has been
                                                                                                                                                                 unlocked.
                                                         02                                           04
                                            01                                03                                       05
                   New User Interface                         On-Request Appreciation                                  XtraMiles Redemption
          •     Simplified Rewarding Process                  •    Enables on-request rewarding for                •   The miles can now be accumulated
          •     Appreciate in 3 clicks                             LOBs to its other initiatives                       throughout employee tenure, earn
          •     Automated approval flow system                •    The Xtramiles under this category                   Xtramiles Badges.
                                                                   can be redeemed instantaneously                 •   Xtramiles carry forwarded year on
                                                                   without achieving Badges                            year, thus NO account reset.
                                                                                                                   •   Redemption points are valid for one
                                                                                                                       year from the trigger date
3 | Technology for the next decade, today                            Copyright © 2021 HCL Technologies Limited
EMPLOYEE TRIGGERED XTRAMILES
                                            Select Category                                        Select Employee
                                             The sender needs to select                            Select the employee you
                                             the category as per                                   want to appreciate by
                                             eligibility.                                          typing    name/employee
                                                                                                   code.
                                                                                                                                 Rewarding made
                                              Type Message                                         Appreciate                    a click away!
                                            Share your appreciation
                                                                                                   Utilize your appreciation
                                            message with the receiver,
                                                                                                   opportunities to spread
                                            through the category card
                                                                                                   the culture of appreciation
                                            chosen by you.
                                                                                                   & recognition
4 | Technology for the next decade, today              Copyright © 2021 HCL Technologies Limited
Manager specific categories | Monthly Reminder
              Managers get a monthly notification on missed triggers
5 | Technology for the next decade, today                      Copyright © 2021 HCL Technologies Limited
  Program - Owner/ HR – Triggered Miles Process
                                                 The stakeholders i.e. HR Partners have respective categories (enlisted on the left) under which they can
                                                  applaud the employees under the respective categories applicable
       Reward Categories                         The employees of their respective span will only be visible to the Stakeholder
              PERFORMANCE                        Compliance to the simple 4-step process will lead to timely recognition of employees
              By HR Partners
             Livewire
             WYGIWYG
                                                     Step 1
             Innovation                        Select the category of
                                               Mile to be rewarded               Step 2
             Best Project
                                               according to
             Catalyst                          applicability as per          Select or Upload the
             Transformer                       LOBs                          List of awardees in     Step 3
             O Infinity                                                      the downloadable
                                                                             excel format         Type the message                 Step 4
 PARTICIPATION                   INNOVATION                                  (Max. 25 emps Per    for the Employee(s)
   By EE COE                       By EE COE                                 Month)               to be sent in the           Trigger the XtraMiles
Stepping Stones              VCP                                                                  Card.                       Card by Clicking Send
ASCEND                       MADJAM                                                                                           Now
ERG                          GPC/Whitepaper
SPARKS
 6 | Technology for the next decade, today                         Copyright © 2021 HCL Technologies Limited
HR Monthly Reminder
7 | Technology for the next decade, today   Copyright © 2021 HCL Technologies Limited
    On-request/Custom Triggered Miles Process
Enables on-request rewarding for
                                                   01 02 03 04                                                                                             05
LoBs to its initiatives/ employee
achievements:
•      The XtraMiles under this
       category can be redeemed
       instantaneously by employees
•      The      stakeholders     i.e.   HR
       Partners, E3 and above can
       applaud the employees with                  Compile                                                Request                 L1 Head              Xtramiles
       Custom       Miles    for      Other                                  SHARE                       Generated                Approval
       Initiatives                                   List                                                                                              Triggered
                                                                       Enter the Cost code           After filling all the                           The reward value will be
                                                Select or Compile                                                              Procure the L1 head
•      All approval to be routed to L2                                 Owners SAP Code               required fields, the      approval if the       converted to INR equivalent
                                                the List of awardees
       heads of the respective cost             in the downloadable    and reward Value in           request will be
                                                                                                                               budgets are           Points and credited to
                                                                                                     generated if the
       code owner.                              excel format from      the request form.
                                                                                                     xtramiles budgets are     insufficient and      Employees’ Account.
                                                the portal                                           available under the       share with the CoE
•      The employee is not required                                                                  respective L2 and sent    to load funds into    Points are valid for one
       to achieve Badge for becoming                                                                 to L2 Head for Approval   the respective L2’s
                                                                                                                                                     year from the date of
                                                                                                     to Accept or reject the   Xtramiles Budget.
       eligible to redeem the Xtramiles                                                              Request.                                        trigger.
       earned in this category
                                                Please refer to the above process for rewarding miles under Other Initiatives category
    8 | Technology for the next decade, today                      Copyright © 2021 HCL Technologies Limited
On-request/Custom Trigger | Approval and Budgets
                    Approval Flow
                    All requests raised under Miles for other initiatives/custom miles
                    are routed for an L2 head approval flow
                    Xtramiles Budgets
                    Each L2 Head has Xtramiles budgets enabled on the platform from
                    which they can approve any custom miles triggered in their span
                    Deriving Budgets
                    These Budgets are the sum-total of the amount spent in the L2’s
                    span on the Xtramiles in the preceding FY
                    Budgets Addition
                    Budgets can be added in L2 head’s Xtramiles kitty with an L1 head
                    approval shared to the CoE with amount and currency details.
9 | Technology for the next decade, today                     Copyright © 2021 HCL Technologies Limited
Xtramiles: Appreciation Process
   Blue Badge                                                                                    In order to promote sustained recognition culture:
                                              XX
   Miles: 4000                  Reward: 10$
                                                                                                 The platform has badges of 10$ reward value for every badge
                                                                                                 earned, with additional 10$ for Platinum Badge (20$).
                                                                    XTRAMILES BADGE REDEMPTION
                                                                                                 Xtramiles portal has a base currency as INR and thus these
   Silver Badge                                                                                  rewards are shown under redeem now as INR equivalent points.
                                              XX
   Miles: +4000                 Reward: 10$
                                                                                                 *XX represents count of badge earned during tenure
   Gold Badge                                                                                    Unified and Transparent Recognition platform Culture:
                                              XX
   Miles: +4000                 Reward: 10$                                                      Xtramiles Congratulation mail is copied to respective RM, SLM &
                                                                                                 HR partner
                                                                                                 In Xtramiles Dashboard, the employee can view and download
   Platinum Badge                                                                                the Miles Sent and Received history
                                              XX
   Miles: +4000                 Reward: 20$                                                      In My Miles section, the Employee can view its own and Teams’
                                                                                                 miles history under various Pillars of Appreciation
10 | Technology for the next decade, today         Copyright © 2021 HCL Technologies Limited
XTRAMILES: Cards of Appreciation
                       System Triggered Categories                                              HR and Program Owner Triggered Categories
                         Employee Triggered Categories
                         Manager Triggered Categories
11 | Technology for the next decade, today               Copyright © 2021 HCL Technologies Limited
Points Redemption Process
Step 1: Click on Redeem Now - The              Step 2: The platform will direct           Step 3: you will get to see     Step 4: Select Gift Voucher of your
points under the redeem now button             the user to our empaneled global           voucher pertaining to your      Choice and Value. Add to cart, Once
have points from Badge Achievement             redemption partner microsite,              location. Select and choose a   done, Click on proceed to checkout
and Other Initiatives. Click OK for            Check your Reward Points and               category of your choice,        in the cart and Pay from your
Redemption Policy                              validate your location.                                                    Xoxoday Points, the e-code will be
                                                                                                                          mailed to your HCL e-mail id
  12 | Technology for the next decade, today                     Copyright © 2021 HCL Technologies Limited
Xtramiles : Long Service Award
 Step 1: Log in to Xtramiles from MyHCL and click on Long Service   Step 2:
 Award                                                              Employee Login: Click on Archive to view and download your Long Service
                                                                    Award e-certificate for 5, 10, 15, 20, 25 of years service completion
                                                                    HR Login: Select the Role and enter the SAP ID’s to view and Download the
                                                                    Certificate of Employees of your respective Span
$10 BILLION | 159,000+ IDEAPRENEURS | 50 COUNTRIES