PAYTM VERSUS PAYPAL

INTRODUCTION:

PAYPAL:

PayPal is an online payments and money transfer service that allows you to
send money via email, phone, text message or Skype. They offer products to
both individuals and businesses alike, including online vendors, auction sites
and corporate users. PayPal connects effortlessly to bank accounts and credit
cards PayPal Mobile is one of PayPal’s newest products. It allows you to send
payments by text message or by using PayPal’s mobile browser. Shortly after
PayPal's IPO, the company was acquired by ebay October 3, 2002, for
$1.5 billion in eBay stock.More than 70 percent of all eBay auctions
accepted PayPal payments, and roughly 1 in 4 closed auction listings
were transacted via PayPal payPal became the default payment method
used by the majority of eBay users, and the service competed with
eBay's subsidiary Billpoint, as well as Citibank's c2it, Yahoo!'s PayDirect,
and Google Checkout.[13] In 2005, PayPal acquired
the VeriSign payment solution to provide added security support.[25] In
2007, PayPal announced a partnership with MasterCard, which led to
the development and launch of the PayPal Secure Card service, a
software that allows customers to make payments on websites that do
not accept PayPal directly.[26] By the end of 2007, the company
generated $1.8 billion in revenue.[27]
In January 2008, PayPal acquired Fraud Sciences, a privately held Israeli start-
up that developed online risk tools, for $169 million.[28][29] In November 2008,
the company acquired Bill Me Later, an online transactional credit company.[30]
By 2010, PayPal had over 100 million active user accounts in 190 markets
through 25 different currencies.[31] In July 2011, fourteen alleged members of
the Anonymous hacktivist group were charged with attempting to disrupt
PayPal's operations. The denial of service attacks occurred in December 2010,
after PayPal stopped processing donations to WikiLeaks. On 5 December 2013,
13 of the PayPal 14 pleaded guilty to misdemeanor and felony charges related
to the attacks.
The company continued to build its Merchant Services division, providing e-
payments for retailers on eBay. In 2011, PayPal announced that it would begin
moving its business offline so that customers can make payments via PayPal in
stores.
In August 2012, the company announced its partnership with Discover Card to
allow PayPal payments to be made at any of the 7 million stores in the
Discover network.By the end of 2012, PayPal's total payment volume
processed was US$145 billion.[36] and accounted for 40% of eBay's revenue,
amounting to US$1.37 billion in the 3rd quarter of 2012.[37]
In 2013, PayPal acquired IronPearl, a Palo Alto startup offering engagement
software, and Braintree, a Chicago-based payment gateway, to further product
development and mobile services.[39] In June 2014 David Marcus announced he
was leaving his role as PayPal President; Marcus joined PayPal in August 2011
after its acquisition of Zong, of which he was the founder and CEO.[41] David
Marcus succeeded Scott Thompson as president, who left the role to
join Yahoo.PayPal announced that Marcus would be succeeded by Dan
Schulman, who previously served as
CEO of Virgin Mobile and Executive vice president of American Express.[

PayPal is a payment platform with a website and a phone app that enables
payments between parties through online money transfers. PayPal customers
create an account and connect it to a checking account, a credit card, or both.
Once identification and proof of funds are confirmed, users can send or receive
payments online or in a store using PayPal as the go-between.

Millions of small and large retailers, online and in the real world, accept PayPal
payments.
PayPal also offers credit and debit cards branded with the PayPal name with
paypal name
PayPal was a subsidiary of eBay but was spun off into a separate company in
2015.In addition to online payments, PayPal offers a debit card for payments,
credit card readers for use in businesses, and lines of credit card readers for
use in businesses, and lines of credit.

Paytm:

*A platform for shopping, mobile recharge, bill payments, movie ticketing

experience and more *. It is a digital payments platform that allows you to
transfer cash into the integrated wallet via online banking, debit cards, and
credit cards, or even by depositing cash via select banks and partners Paytm is
India's largest leading payment gateway that offers comprehensive payment
services for customer and merchants.
They offer mobile payment solutions to over 7 million merchants and allow
consumers to make seamless mobile payments from Cards, Bank Accounts and
Digital Credit among others. They pioneered and are the leader of QR based
mobile pay ments in India. With the launch of Paytm Payments Bank, we aim
to bring banking and financial services to half-a-billion un-served and under-
served Indians. Their investors include Softbank, SAIF Partners, Alibaba Group
and Ant Financial. They strive to maintain an open culture where everyone is a
hands-on contributor and feels comfortable sharing ideas and opinions.Their
team spends hours, designing each new feature and obsesses about the
smallest of details.
The two words which got imprinted in everyone’s mind after demonetisation
are “PayTMkaro.” Paytm has brought a paradigm shift in the retail industry by
completely transformingthe payment methodology. It was initially launched as
a website on which a person could domobile recharge, but it has slowly
created an ecosystem of digital services for an increasingly digital savvy
populationPaytm was founded on August 2010 with an initial investment
of US$2 million by founder Vijay Shekhar Sharma in Noida, India. It started
off as a prepaid mobile and DTH recharge platform, and has expanded to a
leading digital payments and financial services company , with a diverse range
of offerings spanning from partner-based lending to offline devices.[17]
In 2014, the company launched the Paytm Wallet which stirred the digital payments revolution in
the country. Paytm launched BHIM UPI and also became India's first payment
app to cross over 10 crore app downloads in 2017. In 2018, the company
launched the 'Paytm for Business' app for merchants, allowing them to accept
money through Paytm Wallet, UPI and card payments directly into their bank
accounts at 0% charge.[18][19][20][21]
Paytm started distributing lending products on its platform in partnership with
marquee lenders in 2018, starting off with Paytm Postpaid (Buy now pay later)
and later expanding to instant personal loans and merchant/business loans. In
March 2019, the firm launched a subscription based loyalty program called
Paytm First , and later that year, it partnered with Citibank to launchPaytm
First creditcard
In July 2021, Paytm's parent company One97 Communications filed a draft red
herring prospectus with the Securities and Exchange Board of India to launch
its initial public offering (IPO). It launched its IPO in November 2021, raising
₹18,300 crore (US$2.5 billion) at a valuation of close to US$19 billion.

Paytm Wallet vs Paytm Payment Bank:

Simply using the debit or credit card, load the money into your wallet then use
the Paytm e-Wallet same as your normal wallet but without the need to carry
any cash. All you need is Paytm app and internet access, just getting the bar
code or mobile number from the payee you can make your trades. But it will
be limited to 20,000 Rs per month and you can register yourself as VIP to get
extended limit up to 1 lac. Paytm Payment Bank works in a similar way. The
user can access everything same as a normal bank but virtual. 'Paytm' is not
allowed to give away credit cards or loans to its customers but customers will
receive a virtual debit card and you can transfer the money to other bank
accounts or withdraw money anytime. Internet banking, mobile banking, and
UPI transactions are other options available in 'Paytm Payments bank'. And
one can deposit up to 1 lac.
Initially, Paytm Payments Bank is available on an invite-only basis. And to get
registered Paytm has set up many KYC centers across India to get KYC done
and make themselves eligible for a Payments Bank account. But for wallet you
just need to go to their website or downloading their app, one can own a
'Paytm Wallet'. With the e-Wallet, you won't get any interest but with
Payment Bank, an annual interest of 4% will be added to all savings accounts
On Paytm wallet 2% charge will be applied for transferring the funds but
'Paytm Payments Bank' is India's first bank with zero charges on online
transactions, with no minimum balance requirement bringing a new banking
model to the window of one's phone. And deposits are invested in government
bonds that are used for the development of the nation. To put it all together,
Easy Transfers, Maximum Limit, e-KYC Activation and Transfer Money to Other
Bank options will be available in both Wallet and Paytm Payment Bank but
Virtual Debit Card, Cash Deposit option and Internet & Mobile Banking will
only be available on 'Paytm Payment Bank account'.
Only KYC-enabled Paytm users are allowed to open a Paytm Payments Bank
accounts and they will soon enable exciting access to a range of financial
services such as Insurance, Loans, Mutual Funds offered by our partner banks.
Join the Paytm Payment Bank to continue using the Paytm Wallet as before
without any changes in the experience, but with added benefits. What are you
still waiting for? Get your account today. Tune in to 'Oneindia Coupons' for
more exciting discounts and offers.

INFORMATION SYSTEM Analysing the buying behaviour and adding personal

touch. BUSINESS CHALLENGES

1.Reductions Of Cost and Duplication Of Products.

2.Paytm’s challenge is to compete with the companies like vodafone mpesa,

amazon, snapdeal. BUSINESS SOLUTION 1. Paytm should have it's checking

department for inspection. MANAGEMENT Revised Business Strategies

ORGANIZATION organization has to set up it’s own warehouse or if they can

have the checking deparment at third party fulfillment centres. TECHNOLOGY

Easy to access application.

4. BUSINESS SOLUTION Hiring private company for handling the data of the

customers. BUSINESS CHALLENGES Security. MANAGEMENT Look up on

security checks. INFORMATION SYSTEM Providing maximum security to the

customers. ORGANIZATION Working upon customer satisfaction by solving

their security problems. TECHNOLOGY Adding extra security check points at

the time of access.

PAYTM 1. BARGAINING POWER OF SUPPLIERS The bargaining power of

suppliers is also described as the market of inputs. Suppliers are the

manufactures of finished products. For any products there are many suppliers

online, so they can’t show power on online retail companies. For example, if

you take computer category, there are as many suppliers like HP, Apple,

Lenevo, etc. everyone wants to sell their products through online retails like

Paytm. Selling online saves a lot of money for the manufacturers, and as many

people now a days prefer purchasing products through online stores,

companies cannot afford to lose this channel. So in this industry the supplier

power is low. 2. BARGAINING POWER OF CUSTOMERS The bargaining power of

customers is also described as the market of outputs. Buyers in this industry

are customers who purchase product online. Since this industry is flooded with

so many players, buyers are having lot of option to choose. With many

competitor’s like Amazon, Snapdeal, Flipkart, etc. customers get a wide range

of choices. Customers would prefer the one who would provide goods at
reasonable price, deliver it fast and provide them with other benefits like COD,

EMI facilities, other offers, etc. Hence buyers have more power.

. 3. COMPETITIVE RIVALRY For most industries the intensity of competitive

rivalry is the major determinant of the competitiveness of the industry.

Competition is very high in this industry with so many players like Snapdeal,

Amazon, etc. many competitors means more choices for the customers to

choose from. This also increases the cost incurred by the company to stay in

the customers mind i.e. on promotions and advertisements etc. giving the

customers better deals, making customers experience delightful and

continuous innovation can help a company to stay at top even with tons of

competitors around.

4. THREAT OF SUBSTITUTE PRODUCTS OR SERVICES Substitute foe this industry

as of now is physical stores. Their threat is very low for the industry because

customers are going for online purchases instead of going to physical stores as

it will save time, efforts and money. With the advent and penetration of

internet and smartphones, future in retail belongs to online retail. When we

compare relative quality, relative price of product a person buys online with

physical stores, both are almost same and in some cases, online retail stores
offers more discounts and this attracts the customers to purchase product

online

. 5. THREAT OF NEW ENTRANTS Threat of new entrants is very high in this

online retail industry because there are very less barriers to entry like less

capital required to start a business, less amount of infrastructure required.

Also Indian government helps allowed 51% FDI in multi-brand online retail and

100% FDI in single brand online retail so this means foreign companies can

come and start their own online retail companies. All you need is to tie up with

suppliers or products and you need to develop a website to display products so

that customers can order products, and a tie up with online payment gateway

provider like bill desk.

PAYPAL •

1. BARGAINING POWER OF SUPPLIERS High levels of competition among

suppliers acts to reduce prices to producers and the more diverse distribution

channels become the less bargaining power a single distributor will have. This

is a positive point for PayPal.

2. BARGAINING POWER OF CUSTOMERS When customers require special

customizations, they are less likely to switch to producers who have difficulty
meeting their demands, so buyers customization positively affects paypal.

Secondly when buyers have limited information, they are at a disadvantage in

negotiations with sellers. Thirdly when customers cherish particular products

they end up paying more for that one product. And at last when there are large

numbers of customers, no one customer tends to have bargaining leverage. So

all these points acts as a positive strength for paypal.

3. COMPETITIVE RIVALRY "Paybox As A Strong Competitors has a significant

impact, so an analyst should put more weight into it. "Paybox As A Strong

Competitors will have a long-term positive impact on the this entity, which

adds to its value. Fewer firms are competing for the same customers and

resources, which is a positive for PayPal. Large industries allow multiple firms

and produces to prosper without having to steal market share from each

other.

4. THREAT OF SUBSTITUTE PRODUCTS OR SERVICES Substitute has lower

performance i.e. lower performance product customer is less likely to switch

from PayPal to another product or service. Substitute product is inferior i.e.

customer is less likely to switch from PayPal to another product or service. A

limited number of substitutes mean that customers cannot easily find other

products or services that fulfil their needs.

5. THREAT OF NEW ENTRANTS Weak distribution networks mean goods are

more expensive to move around and some goods don’t get to the end

customer. The expense of building a strong distribution network positively

affects PayPal. Advanced technologies make it difficult for new competitors to

enter the market because they have to develop those technologies before

effectively competing. If existing competitors have the best geographical

locations, new competitors will have a competitive disadvantage. It takes time

and money to build a brand. When companies need to spend resources

building a brand, they have fewer resources to compete in the marketplace.

Conclusion Ecommerce is much more than mere selling of goods online,

business can save lot of costs by just managing transactions with their

suppliers and buyers. So by using Information System efficiently firms can

achieve following-: • Operational Excellence • Customer Satisfaction •

Competitive advantage • Survive in the market It also helps to improve

decision making and helps to predict the future of the company when

company wants to come up with new product and services.

Efficient Data management can also reap lot of benefits to Paytm such as

•Personalization •Inventory management •Optimized Pricing •Provide

Customers with A Better Experience Efficient Data management can also reap

lot of benefits to PAYPAL such as • Helping prevent fraud • Delivering relevant

offers and opportunities • Optimizing operations and efficiency

SIMILARITIES AND DIFFERENCES BETWEEN PAYTM AND PAYPAL:

PayPal and Paytm belong to "Payment Services" category of the tech

stack.
Paytm and PayPal might seem to work in the same way but they are way
different from each other. Paytm is an eWallet cum Bank while PayPal is
more of a payment gateway which acts as a medium to transfer funds
from one party to another without having to store the money in a
separate wallet kind of entity. But there are lot more nuances between
them some of which are: -
You can't store money in PayPal. It's wallet, if that's what you'd like to
call it, is more temporary in nature. The money which you send isn't
stored in the wallet space but the money you receive gets stored in it.
Even the money that you receive will be credited to your bank within 24 hours
without any involvement from the user's side. Hence, I used the term -
temporary wallet.
Paytm cannot facilitate international transactions unlike PayPal.
It's mandatory to link a bank account and a debit/credit card with PayPal. The
former will be the destination of the money your receive while the later will be
used to send funds to other parties. In case of Paytm, you don't necessarily
need to link anything as such with your account.
You can use any debit/credit card, netbanking account, UPI account to make
transactions to different parties through Paytm; it can be yours, your parents’,
your friend's or anyone's. In case of PayPal, you can only use your linked card
to make transactions and not anyone else's.
Paytm can be used with full, minimum or no documentation of the user's
identity proof (though the benefits will also vary in accordance to the same).
Moreover, you can provide any authentic government ID like your Aadhar, DL,
Pan Card, Passport, etc as an identity proof for Paytm. On the other hand, you
can only use your PAN number as your ID in case of PayPal. You can't even use
its services as long as you haven't provided the PAN.
Paytm has extended its business into the field of proper banking, thus it
provides you with a bank account, a debit/credit card, loans, insurances, etc
like any other bank. PayPal offers no such services.
A beneficiary needn't have a Paytm account to receive funds from a Paytm
user because the user can send money directly to the former’s bank either
from his Paytm wallet, bank accounts or even UPI. In order to receive money
through PayPal, both the parties need to have an account in the same.
PayPal is widely regarded as a strongly secure form of making digital
transactions and is also used widely to make international transaction of small
amounts. The benefits of both the parties vary and it depends on you and the
nature of your transaction in order to decide as to which is more suitable for
making a transaction.

Secondly, the logo of both the companies is made of same color

combination. In a glance, anyone can get confused between the 2 logos.

*California-based PayPal has filed a case against Paytm in the Indian

trademark office for using a logo similar to its own.
Both the brands start with word 'pay' and both are related to online payments
and transactions. of over 50 banks
Paypal is a worldwide online payment system which operates
globally for online money transfers for every kind of commercial
transaction. It supports 100 currencies and is available for more
than 200 countries. Apart from making online payments, merchants
can even withdraw funds in 56 currencies and keep deposits as
balance in their PayPal account in 25 currencies. The biggest
drawback of Paytm is it does not support international credit cards
and is conducive to only the Indian currency (Rupees). This
Payment gateway software supports almost all domestic debit and
credit cards, along with net banking of over 50 banks.

Features offered by PayPal are:

2.9% + $0.30 or less- With our flat, transparent pricing, you’ll never be

surprised by hidden or variable fees. We also offer discounted rates when you

sell a lot, or when you use our card reader.

Keeping every seller secure- If you’re sent an unauthorized payment, or a

buyer claims they never received an item, our Seller Protection covers you for

the full amount of the eligible payment.

Easy for them, easy for you- With just a few clicks, you can get paid by debit

card, credit card, or a PayPal transfer. All someone needs to start buying from

you is your e-mail address or mobile number.

On the other hand, Paytm provides the following key features

Payment Bank. It is a Payment bank

Easy Account Opening

No Minimum Balance

Mobile Payments Users in India :

Despite its recent launch in the market in late 2017, PayPal's mobile payment
service is already seeing strong adoption among older and higher-income
consumers in India, according to Kagan's July 2019 India online consumer
survey.
Indians are gradually embracing mobile money, with 56% of adult internet
users in India using mobile phones for accessing bank accounts and/or making
purchases at a retail store. Digital payment apps are at the forefront of this
trend, allowing Indians to send money to friends, pay bills and buy goods

online and offline conveniently with their phones.

Alibaba Group Holding Ltd.-backed Paytm was the clear favorite among digital
payment apps, with 81% of respondents saying they use the homegrown app.
Other payment apps used by survey respondents include Amazon.com
Inc.'s Amazon Pay (India) Pvt. Ltd. at 52%, Google LLC's Google Pay at 48%,
and Walmart Inc.'s PhonePe Private Ltd. at 40%.
Paytm has become a household name when it comes to digital payments in the
country. It has created an ecosystem that allows millions of citizens to
seamlessly conduct online transactions.
It has become so popular that people use ‘Paytm Karo’ synonymously for
digital payments similar to ‘Surf’ for detergent powders and Xerox for
photocopy in the good old days.
Paytm, with over 350 million active users, constituted the highest user base in
digital payments in India for the year 2018. This was followed by PhonePe,
which had a user base of 118 million.

Websites Categories
PayPal has better usage coverage in more websites categories. Including
Computers Electronics & Technology, Lifestyle, Games, Arts & Entertainment
and 20 other categories. Paytm hasn't got a lead over PayPal in any websites
category;87,859 websites73,167 websites41,794 websites40,813
websites36,334 websites20,269 websites1,449 websites386 websites57
websites100 websites417 websites960 websitesComputers Electronics
&TechnologyLifestyleGamesArts & Entertainment

Who is more likely to succeed in this dispute?

Even though PayPal may not have such a wide presence in India as
compared to its competitor Paytm, Pay Pal is more likely to succeed, as
it has been first to use a mark with this distinct colour combination.

Schedule 10 of the Trade Marks Act, 1999, pertains specifically to use of

colours and reads as follows:
1. A trademark may be limited wholly or in part to any combination of
colours and any such limitation shall be taken into consideration by the
tribunal having to decide on the distinctive character of the trademark.

2. So far as a trademark is registered without limitation of colour, it

shall be deemed to be registered for all colours.

PayPal is expected to defend its mark by pointing out the similarities in

the colour combinations between the marks, and by showing that
Paytm would only copy such a similar colour scheme so as to pass off
its services as that of PayPal and gain from their global reputation.

Paytm is more likely to argue that it has no reason to attempt to tap

into PayPal's reputation, as it has a more substantial presence in the
Indian market & that the shades of colour used in their mark are not
identical to that of PayPal.

The outcome of this tussle now depends on the view that the Office of
the Trademarks Registry adopts. The fates of the companies hang on
this decision, although it may not have a substantial effect on their
revenues and market share.
PayPal or Paytm: Who wins the popularity contest in India?

PayPal is an USA based multinational company, whose presence in

India is growing more than satisfactorily and rumour has it, that it may
acquire a stake in Freecharge, although Freecharge has out rightly
denied this. Paytm on the other hand is an Indian company, which has
seen an almost vertical growth after the demonetization drive,
recording almost 5 million transactions a day. However, in India, the
common man, the trader, the vegetable vendor & the tea seller are
more likely to know about Paytm as it has been spending substantial
amounts in advertisement campaigns and is relatively simple to use for
daily transactions.

The government of India has also encouraged persons to make use of

Paytm to ease the burden of the impact of demonetization and to push
persons towards a less cash economy. Therefore in the Indian Territory,
we can say with absolute confidence that Paytm will always win the
popularity battle against PayPal.
 The Dispute

It is interesting to note that Paytm has applied for a trademark with the
Registrar of Trademarks, which has been vehemently opposed by
PayPal for its deceptive similarity in its name and logo with that of the
latter.

The Trademark Registry is responsible for registration of Trademarks in

India according to the Trademarks Act, 1999, if such marks conform to
the Act and the rules.

PayPal has numerous trademarks registered in India, however the

Registrar of Trademarks objected to the one above. Paytm with a desire
of the registration of their above mark has in accordance with the S. 21
of the Act, advertised the particular application of trademark and
invited objection from persons within four months of this
advertisement. It is under this very provision that PayPal has filed a
notice of objection.

PayPal has raised objections to Paytm's application for registration of

their trademark under the Act stating that its mark is deceptively and
confusingly similar to their mark, which is an absolute ground for
refusal of registration of such a mark. It has also objected to the
registration of this trademark under S.11, on the ground of its similarity
with an earlier trademark.
Similarities in the Marks:

It can be seen that the two marks are very likely to be deceptive to the
consumer as they both deal with similar goods and services. The dark
blue colour and the light blue colour scheme only add to further
confusion between the marks. Further, keeping in mind that the
definition of a 'trade mark' under the Trade Marks Act, 1999 now,
expressly includes combination of colours as well, such a blatant
imitation could be considered as an infringement itself.

It is also pertinent to note that since both marks start with the word
"Pay" and deal with payment instruments, they are more than likely to
cause uncertainty in the minds of the public.

The first syllable Pay, common to both the marks has the exact dark
blue colour whereas the second syllable of both marks has an almost
identical light blue shade.

SWOT Analysis of Paytm

A SWOT analysis determines the strengths, weaknesses, opportunities,

and threats that a firm faces. It’s a tried-and-true management model
that lets Paytm compare its company and performance to that of
competitors and the industry at large.It’s an excellent tool for determining
where the firm thrives, where it falters, generating remedies, and
determining how the organisation may expand
Strengths of Paytm

Strengths are an organisation’s unique qualities that give it an

advantage in acquiring greater market share, attracting more
customers, and boosting profitability. Paytm’s advantages are as
follows:
• First in the Market: Paytm was first established in the Indian
market which bought the revolution of online payments and
wallets. The founder played a wise game and he innovated and
introduced Paytm at the time when smartphone sales started
booming in the market.

• Ease of Payments: Paytm brought life into ease with round the
clock payment facilities or transfer of funds anytime, anywhere at
0% charge. This made it increasingly popular and accepted by
both urban and rural populations fulfilling the daily needs of
everyone.

• User & Merchant Base: Paytm merchant and user base is

increasing at a rapid pace day on day with more than 20 Million
merchants & businesses powered by Paytm to Accept Payments
digitally followed by 300 million Indian users using Paytm to pay at
merchant stores. The number is said to grow more in upcoming
years.

• Big Investors: Paytm gets huge funding and financial support

from some of the big companies and investors in the world like
Tata, Ant Group, Alibaba Group, SoftBank etc. These businesses
have a huge stake in Paytm and this helps Paytm to increase its
market valuation and become India’s top.
•
 • User-friendly Service Application: Paytm consists of almost
everything from online reservation facility to online retail and
recharge etc. The application of Paytm is also user-friendly and
security shield protected where you can do transactions without
any fuss and worry.
• Bucket of Offers: Paytm is always ahead to grab the attention of
its customers using never-ending offers designed with the Indian
market mindset and thus it works as a bonus to booming sales.

• Investment & Acquisition: Paytm is known for various

acquisitions and big investments in 2013 Paytm acquired Plustxt, it
also invested in logistics startups LogiNext and XpressBees etc.
Such acquisitions and investments have made Paytm strong in the
market.

• International Expansion: Paytm not only operates in India but

also in Canada & Japan. Paytm launched its services in the
Canadian market in 2017 and a joint venture with SoftBank &
Yahoo Japan to offer services in the Japanese market from 2018.

• Sponsorship: Paytm acquired the title sponsorship rights for

India’s domestic and international cricket matches including IPL,
BCCI domestic matches in India etc. The rights include sponsor
branding of the series with the title sponsor logo, designation as
the title sponsor of the series, visibility at the stadium, and
broadcast sponsorship rights to increase recognition of Paytm
Weaknesses of Paytm
Weaknesses are aspects of a company or a brand that should be
improved. The following are Paytm’s primary flaws

• Customer Service: Several customer service concerns, including

a lack of a helpline number and FIRC filing delays, are
 widespread. Call centre executives at Paytm are often rude and
unable to handle many of the queries.
• Experiencing Fraudulent Activities: Electronic transactions are
unquestionably straightforward, convenient, and appropriate. Even
yet, it demands a certain amount of risk. As a result, you’ll need
technical assistance as well as a secure mechanism to complete
the transaction and transfer payments.

• Requires an Internet Connection: The entire transaction

mechanism for sending and receiving money, as well as opening
an account, is reliant on the internet and a fast connection. It can
function in both advanced and developed environments. Paytm
services, on the other hand, would be ineffective in growing
economies and developing countries where internet availability is a
major concern.

• TDR Rates That Are Higher: Their TDR rates for payment
gateways are slightly higher than other companies.

• IT Infrastructure: As Paytm can work only on the internet, it most

of the time makes things worse for the user when he/she is zero
with cash and relies on Paytm payments at the time of merchant
payments. The internet issues can occur in rural areas, remote
locations and even tier 2 cities.

• Services Creating Confusion: Sometimes offering lots of

services can also be confusing for users as most users are
unaware of all the services that Paytm offers. The level of
 unawareness of technology and fear of online transactions is
making things worse.
Fear of Losing Money: Indians still have fear of doing online payments and

transactions as most Indians are used to transacting in cash. But things are

evolving so the people of India will. Secured digitalization will soon pick up

online wallet services.

Opportunities for Paytm

Opportunities are areas in which a firm might focus to improve performance,

improve services, and, ultimately, profit.

Digital Cryptocurrency: Freelancers and online users are increasingly using

digital crypto-currencies such as bitcoins. Many platforms are even willing to

accept cryptocurrency. Many variables, such as digital literacy, internet

connectivity, and the internet, have contributed to its growth. It also opens the

door for Paytm to either launch or begins accepting this currency.

From Cash Economy Towards Digital Economy: Developing economies, such

as India, are aiming to go cashless or reduce their reliance on the currency. It

presents a fantastic chance for Paytm to expand its services to capitalise on the

potential.
 Threats to Paytm

Environmental variables that can harm a company’s growth are known as

threats. Paytm’s threats include the following:

Competition: Paytm is up against stiff competition from platforms like PayU,

Razorpay, PayPal, and others, all of which are vying for the same market share

as Paytm. Paytm has always been vulnerable to competition and will continue

to be so in the future.

Fraud & Hackers: When we consider the scope of the company’s operations,

we find that it operates in over 3 nations. It also poses a significant security risk

from hackers throughout the world.

Strong Economic Regulations & Policies: Some nations, such as Taiwan, China,

and Japan, have rigid rules and regulations that make it difficult for

corporations like PayPal to set up shop there.

This ends our thorough SWOT analysis of Paytm

SWOT ANALYSIS OF PAYPAL

One of the leading online payment systems which actually came in limelight in
2000 due to a viral campaign, PayPal Holdings, Inc. is now owned by Ebay.
Paypal is known for its secure system and easy money transfer. Many digital
services accept payments by Paypal and it can be used to transfer money as
well. Paypal operates out of California is currently the largest online payment
system. Paypal’s co founder Elon musk is legendary for investing his earnings
from the sale of Paypal into SpaceX.

Strengths in the SWOT ANALYSIS OF PAYPAL :

Global Presence: PayPal has a presence in over 202 countries which make it
the largest player in the electronics/mobile payment industry. It has expanded
itself quickly in the emerging market and is setting its footprint all over the
world. It is present in
Large Customer Base: It has one of the largest user base in the industry
with over 192 million user accounts active in 2016 with registered merchant
account of 15 million users. It is operated in 25 different currencies. This makes
PayPal a widely accepted and trusted brand.
Offers multiple services: PayPal has a wide services base which includes:

PayPal here, PayFlow Payment gateway, online invoicing, virtual terminal,

digital goods selling options, BillmeLater. This engages a varied variety of

consumers and merchants.

Strong Backing: PayPal was acquired by ebay in July 2002 for $1.5bn. eBay

has helped PayPal in developing strong technology and boosts its security

mechanism.
Ease of Use: PayPal is easy to use for the customers as well as the

merchants. A merchant can easily set up PayPal whereas in Strive, a

competitor of PayPal, a developer would be required to set up.

Total Number of active PayPal users: Over 192 million users

A number of payments processed through PayPal in 2015: 4.9 billion.

Weaknesses in the SWOT ANALYSIS OF PAYPAL :

High Exposure to frauds: An electronic payments system requires a very

strong technical support and protection system considering the risks of frauds.

Here have been various phishing and hoax attacks on such instances takes

away consumers’ confidence over the system.

High Processing fees: PayPal has high processing fees over

transactions, international cards, Chargebacks and Card authorization. This can

diverge expected users and thus it is a weakness.

Controversies regarding payment transactions: PayPal has been

accused of Withheld funds, freezing and termination of PayPal accounts. This

affects the brand image of PayPal.

Dependent on connectivity: PayPal is dependent on internet connectivity

as well as digital literacy. This becomes a constraint in growth over emerging

and lesser developed countries

Opportunities in the SWOT ANALYSIS OF PAYPAL:

Move towards Cashless or fewer cash Economies: Countries such as

India is pushing towards a cashless or less cash economies and thus it presents

a great opportunity for platforms such as PayPal to expand itself in

such markets.

Digital currency and technological advancement: With the penetration

of internet, increasing connectivity and higher digital literacy, Digital payment

methods are becoming more successful year over year which has given Digital

currency a boost.

Tie-ups with business: PayPal can tie-up with various B2C businesses in

including itself in options of payment and thus increasing its customer base

and money transfers.

Threats in the SWOT ANALYSIS OF

PAYPAL :Stringent economic policies: In countries such as China, Japan

and Taiwan there are strict economic policies which constraintsitself to set up

in such countries.

Competition: PayPal has to face major global competition from platforms

such as WePay, Google Wallet etc. and local competitors such as Paytm.

Hacking and Fraud threats: PayPal faces a high threat of hackers and

frauds and this becomes a huge threat considering the scale at which PayPal

and the whole industry works.

Banking services: Banking services like Netbanking and IMPS (immediate

funds transfer) are services which are taking over the potential of Paypal.

Similarly there are other intermediaries which allow direct transaction

with banks. As a result, the intermed

iaries like Paypal are cut out.

 PayPal’s Competitors

Google Pay: Formerly known as Google Wallet, Google Pay is a payment

system that allows users with to use their Android smartphones with NFC
technology to pay wirelessly with it, as long as the debit/credit card is properly
registered in it. Besides that, it offers to request and send money through the
app, which makes it a top competitor to PayPal;

Apple Pay: Working through the app Wallet, Apple Pay allows users to pay
with their iPhones, as long as the debit/credit card is properly registered in it.
Furthermore, it also works with the iPad, the Apple Watch, and the recently
launched models of Apple’s computers;

WePay: Backed by JPMorgan Chase, WePay was founded in 2008 and is based
in Boston, Massachusetts. It provides financial services to business platforms,
making money through charging service fees when processing funds;

Checkout: Founded in 2000, 2Checkout is the top competitor for electronic

payment service, as it is an all-in-one monetization platform that allows its
business clients to quickly expand internationally;

Authorize.Net: Founded even before 2Checkout, Authorize.Net was

launched in 1996 in California and is now a subsidiary of Visa. It is considered
the top competitor as it has the most customers in the market for payment
services. Focused on small and medium-sized merchants, it also provides API
and software development kits for Android and iOS systems;

Stripe:
Dual-headquartered in San Francisco, California, and in Dublin, Ireland, Stripe
is another top competitor, as it offers financial services and software as a
service (SaaS) to its business clients globally.

Competitors of Paytm

State Bank of India:

Paytm rates % higher than State Bank of India on Leadership Culture Ratings vs
State Bank of India Ratings based on looking at 153 ratings from employees of
the two companies
.
Flipkart
Flipkart rates % higher than Paytm on Compensation Culture Ratings vs Paytm
Ratings based on looking at 513 ratings from employees of the two companies.

PayPal :
PayPal rates % higher than Paytm on Compensation Culture Ratings vs Paytm
Ratings based on looking at 1222 ratings from employees of the two
companies

RazorPay
Paytm Business rates 4.5/5 stars with 64 reviews. By contrast, Razorpay
rates 4.2/5 stars with 56 reviews. Each product's score is calculated with
real-time data from verified user reviews, to help you make the best
choice between these two options, and decide which one is best for your
business needs.

ALTERNATIVES FOR PAYPAL

1. Skrill

• Skrill merchant fees range from 2.5% to 4%.

• Skrill accounts not used for 12 months are assessed a fee of $5.
• Skrill has a limited number of merchant acceptance and PayPal is available at

almost every major retailer.

• Skrill is a good option as it has zero deposit fees, zero fees for withdrawals,

and sending and receiving money is free.

2. Payoneer

• Payoneer, like PayPal, operates in more than 150 countries.

• Payoneer offers an account that is free and allows withdrawals directly into

your bank account. The other account is a prepaid card that is only available to

individuals and costs $29.95 a month.

•Payoneer charges a transaction fee of $1.50 for local bank transfers.

• Payoneer also provides a service called Billing Service that allows for a

business to set up payments from customers with a 3% fee for credit cards and

1% for debit cards.

3. Google Pay Send

• Google Pay Send can attach payments to Gmail messages.

• Like PayPal, Google Pay Send is great for sending money to and from

anywhere for virtually any reason, but Google Pay Send does not charge a fee

on debit transactions, whereas PayPal charges 2.9%.

• There are no setup or cancellation fees for Google Pay Send, and it is

available for Android and iPhones.

• Google Pay Send allows for a variety of tools to manage your business and

incorporate loyalty programs and other advantages.

4. Stripe

• This service is only available to U.S. and Canada-based businesses, but

payments can come in from any source.

• Fees are very clear; Stripe charges 2.9% plus 30 cents on every transaction.

• The checkout process for Stripe is self-hosted and occurs on the business

owner's site rather than sending customers to an external site such as PayPal.

• The Stripe network automatically deposits the funds into an outside bank

account.
5. Venmo

• Venmo is a checkout option with several apps and websites, including Uber

and GrubHub.

• When you withdraw money from your Venmo balance, it can take a few

business days to transfer money to your bank account. If you need money

faster, Venmo offers instant transfers for a 1% fee, with a minimum of $0.25

and a maximum of $10.

• Venmo doesn't have regular fees, like monthly or annual fees.

• Venmo includes popular features from social networks, including likes,

comments, and messages attached to each payment.

6. Apple Pay

• Apple Pay is built into iPhone, Apple Watch, Mac, and iPad.

• Like PayPal's availability, Apple Pay is accepted at over 85 percent of retailers

in the U.S.

• Apple does not charge any fees when you use Apple Pay, whether in stores,

online or in apps.
• Apple Pay enables you to make secure, contactless purchases using Apple

Cash, Apple Card, and any other credit and debit cards that you add to your

Wallet.

7. Square

• A retail platform that allows retailers to sell in-person and online.

• Options for point of sale, eCommerce, invoices, and contactless payments.

• Free to use but retailers can add tools as needed including those for payroll

and timecards for employees.

• Square's Intuitive Dashboard keeps a retailer's business data in one place

8. Amazon Pay

• Using Amazon Pay does not add fees, including transaction fees, membership

fees, and currency conversion fees, to purchases on sites and organizations

accepting Amazon Pay.

• Transactions are safe and secure, and everything can be tracked with an

Amazon account.

• Amazon Pay accepts credit and debit cards.

• Donations, movie tickets, and more can be made with voice connect through

Amazon's Alexa.

9. QuickBooks Go Payment

• Requires a credit card reader for retailers to take payments right from a

mobile phone or tablet.

• Swipe rates starting as low as 1.6% for pay-as-you-go or monthly plans are

available starting at $19.95.

• It works with iPhones, iPads, Android phones, and Android tablets.

10. Shopify Payments

• Requires a Shopify account to accept Shopify Payments.

• Customers can use their preferred payment methods such as Visa,

Mastercard, or ApplePay.

• Includes a built-in fraud analysis feature and flags orders that are potentially

fraudulent.

• Pricing plans for Shopify account sellers range from $29/month to

$299/month.

PayTM Alternative
 PhonePe:

PhonePe is an Indian UPI payment, recharges & money transfer app. Over 100

million users use this app for recharge and money transfer and most digital

payments. Get instant cashback directly to your bank account on every mobile

recharge and DTH, bill payment, and more.

Amazon Pay: Amazon Pay is an online payment solution launched by Amazon.

Amazon pay is similar to PayTM but amazon pay provides more features

compared to Paytm. You can use amazon pay to send money, recharge, bill

payment, and more. Amazon pay gives a reward on every transaction done via

UPI.

3.Google Pay: Google Pay is also a digital wallet and the best paytm alternative,

offered by Google. You can pay anyone nearby without asking for his mobile

number using NFC. Google pay money transfers or mobile recharges are done

directly from your bank account. In every successful transaction, google pay

gives rewards and rewards directly sent to the linked bank account.

4.JioMoney: JioMoney wallet is an Indian online wallet and this app is offered

by Jio. Over 10 million users use this app. You can recharge quickly through this
app, and also book train tickets, movie tickets, and more. For every recharge

and bill payment, jio money wallet gives cashback and coupons.

5.Mobikwik: Mobikwik is a very popular mobile recharge service provider.

Mobikwik is also an online wallet that helps people in the digital field, for

recharge, bill payment, money transfer, and more. 10 million users using the

Mobikwik app. In every recharge and bill payment, MobiKwik gives supercash

as a cashback. Mobikwik introduced the Blue American Express Card in 2020.

6.Freecharge: Freecharge is an online payment provider that provides free

recharge and bill payment services without any additional cost. Freecharge app

installs over 10 million. In every transaction, free of charge sends you an SMS

with details. You can also earn cashback by applying a promo code. Recently

free charge was introduced pay later service. Freecharge pay later provides a

seamless one-click payment experience to make

purchases/payments on Freecharge.

7.Oxigen Wallet: Oxygen wallet is an Indian digital wallet, it is secure with

encryption. The oxygen wallet mobile app is light and it supports most devices.

using an oxygen wallet you can send money directly through the bank with the
help of IMPS or NEFT. Over 5 million users use oxygen wallets for recharge, bill

payment, and more.

8.Ola Money: Ola Money is an online wallet app this app is offered by ola cabs.

You can send money easily through this app and the best part of this app is you

can withdraw your wallet balance directly to the bank account. You can also

recharge and bill payments through this app. DTH recharge is also available.

9.Pockets: Pocket is a mobile app launched by ICICI Bank that enables users to

send money to anyone. The pocket wallet is powered by a VISA-

powered. With Pockets bank e-wallet, you can transfer money to bank

accounts and mobile numbers. Using pocket you can do mobile recharge, bill

payment, and more.

10.BHIM: BHIM is a payment app that lets you make simple, easy, and quick

transactions using a unified payments interface (UPI). You can make direct

bank payments to anyone on UPI using their UPI ID or scanning their QR with

the BHIM app. You can also request money through the app from a UPI ID.

COVID 19 IMPACT ON PAYPAL:

The COVID-19 pandemic forced the world’s biggest payment companies to

issue warnings for their current quarters. After all with restaurants and stores

shuttered across the U.S. and with travel around the globe coming to a halt,

there’s little reason to use credit cards and make digital payments.

But that isn’t stopping bulls from praising PayPal, the digital payments leader.

They argue that once the virus is contained, PayPal is poised to benefit from an

overall shift to online shopping that doesn’t go away because of the pandemic.

Among the payment companies, PayPal was the first to warn about the impact

the pandemic is having on its business. In late February it said it expects first-

quarter revenue to hit the lower end of its range, saying at the time it could

have a one percentage point reduction to its year-over-year growth.

Among the payment companies, PayPal was the first to warn about the impact

the pandemic is having on its business. In late February it said it expects first-

quarter revenue to hit the lower end of its range, saying at the time it could

have a one percentage point reduction to its year-over-year growth.

The virus will eventually be contained and spending will pick up. It just may

take longer than everyone hoped.

For companies like PayPal, which have a big eCommerce business, they could

emerge even stronger. That’s the assessment of Macquarie’s Dolev who said

investors should use any weakness in the payment stocks as a buying

opportunity. While he’s not ready to call a bottom, over the long haul he

expects the stocks to appreciate. PayPal in particular thanks to its eCommerce

exposure, said Dolev. Amid the coronavirus outbreak, people are still shopping

online, many of which are using PayPal for transactions. The company is also

resonating with consumers, with Macquarie finding in a survey of 300 people

that more consumers are using PayPal on mobile devices than two years ago.

“Despite having enormous volumes of well over $700 billion, the overall total

addressable market for PayPal may top $110 trillion,” said Dolev. “For

eCommerce (coronavirus) is going to be less of a shock. Over the long term,

PayPal emerges as a winner as people use it more often.

COVID 19 IMPACT ON PAYTM:

As per some articles ,

Paytm founder Vijay Shekhar Sharma said the company is witnessing up to

3.5X growth in transactions on its platform amid the COVID-19 pandemic and
resultant lockdown as users turned to digital payments to make payments in a
safe manner. Speaking at the Global Fintech Fest 2020, Sharma said the
company has also seen a growth in the average number of transactions being
conducted in a week.
 Digital payments firm Paytm has reported narrowing of consolidated loss to
₹1,704 crore for 2020-21, according to the company’s annual report.
It had posted a loss of ₹2,943.32 crore in financial year 2019-20.
“Covid-19 continues to spread across the globe and India. This has an impact
on all local and global economic activities. Government of India has taken a
series of measures to contain the spread of the virus and limit economic
impact on corporations and individuals.
“The company has considered the possible effects that may result from Covid-
19 on the carrying amount of the receivables, investments, goodwill, etc,”
The authorised share capital of the company stood at ₹104.1 crore comprising
over 10.41 lakh equity shares of ₹10 each.
Features of Paytm App1.

Merchant Payment

The first feature is Merchant Payment. Purchase the items from any shop and
pay the bill digitally through Paytm. Without using the cash you can pay
through the 3 different ways. Paytm Wallet or Paytm Payment Bank Account or
from your Bank Account linked with Paytm. But, it is necessary that the
merchant should also use the Paytm App.
2. Fund Transfer

You can save your bank account with the Paytm and make online payments
and fund transfer through your saved accounts. It will be transferred directly
into the recipient’s Bank Account.
You can also transfer from your Paytm Payment Bank Account. You can link
your account with the BHIM UPI at the Paytm platform.
However, if you want to transfer the fund into your Payment Bank
Account from the wallet, you have to pay up to 5% fee. It is a little
bizarre because both are the features of Paytm App.
3. Mobile Recharge

As I stated above, Paytm provides the mobile recharge facility from the
earlier stage. So, it is the primary services of the Paytm. You can
recharge any mobile number with any amount at your convenience 24 X
7. Also, you can browse the various plans of each telecom company.
 4. Bill Payment

You can pay different types of bill as well like, Postpaid Mobile bill, Electricity
bills, DTH, Cable TV, Water Tax, Gas, Data Card, Landline, Broadband, House
Tax, Credit Card Bill etc.
However, all the service providers are not registered with Paytm. So, you can
only make the payment of the bill if your service provider is registered with
Paytm. Hence, you must check it.
5. Digital Gold
You can also buy the Digital Gold through the Paytm. However, it is the
responsibility of MMTC-PAMP and AUGMONT to sell and keep your gold.
You can buy the digital gold in grams or rupees.
Through Paytm you can buy the digital gold as low as ₹1 or 0.001 gram
The price of gold would be real-time with no hidden costs.
You can put the digital gold safely in your Paytm Account.
When you want, you can change your digital gold into physical gold. This will
be delivered at your doorstep in the form of gold coin. But, you have to pay the
making and delivery charges.
Paytm provides you with digital gold with 24 karat and 99.99% purity.
Moreover, you may earn reward and cashback also by purchasing digital gold.
You can safely manage this gold in a secured and 100% insured locker with
MMTC-PAMP or AUGMONT GOLD at no extra charge.

6. Financial Investment
Paytm also gives various financial services
You can pay your loan EMI to your lender.
You can invest in Mutual Funds / SIP through Paytm Money. But, you have to
install its connected App from the Play Store separately.
You can make a Fixed Deposit in Paytm with a 7.50% interest rate.
You can pay the life insurance/health insurance premium, can buy a new policy
and can manage your policy. However, there are very few insurance providers
are registered in Paytm till now.
You can avail Paytm First Card for contactless payments powered by Citi Bank.
7. Movie Tickets
Thrugh the Paytm you can also book the movie tickets. You can book the tickets with offers at your
convenient show time and seats. Also, you can see the preview of the movie, can read the synopsis of the
movie. The reviews by the renowned media circle may be helpful for you to decide to watch the movie or
not. Note, there would be a convenience charge for ticket booking.
8. Travel Tickets
Through the Paytm Travel service, you can book Train Tickets, Bus Tickets and Flights (national and
international). Also, you can book Hotels or Metro Tickets. Moreover, you can see your previous bookings
under the ‘My Bookings’ section.
Besides it, you can check the PNR status and Live Train Running Status.
However, if you book a ticket through the Paytm App and your trip is cancelled by the corporation like,
UPSRTC. You would not be eligible to get the refund from Paytm or Corporation.

9. Payment Bank

• You can open Paytm Payments Bank Savings Account. It gives

interest rate of 4% per annum.
• But you can not avail all banking services because this is only a
Payment Bank.
• You can set the Automatic Recurring Payment to any Account
from your Paytm Payments Bank Account.
• Paytm provides you with a Digital Debit Card powered by RuPay.
like a Physical Debit Card, you can use it for all type of payments
as well.
• However, Paytm also issues a Physical Debit Card with the same
details as of Digital card on your request. But, you have to pay
renewal charges of ₹100 per year.
• You can request for a Paytm Cheque Book also. However, it is not
available at the time of writing this article.

Features of Paypal

Interactive and easy UI:

One of the USPs of this app is its interactive and easy user interface. After
registration, a user simply needs to click ‘Send’ or ‘Receive’ for transactions.
Even other features are simple and take not more than five minutes to
understand.
Multiple Currency Support:

A feature like this inevitable to transactions could be done between two parties
located in different regions of the world.
Invoicing:
There’s an in-built feature to create and send an invoice. The merchant can add
contact information, logo, and other custom fields to his/her invoice template.
Quick access to this template is allowed for future transactions. Tracking
payments and billing history are quite straightforward.

One Touch™:

The PayPal prevents the users from entering their login details each time they
purchase something using this app. It uses its fraud protection and Buyer
Protection features to ensure the details of the user are completely safe.

Instant Transfer:

By charging a nominal amount, PayPal lets its users transfer funds instantly to

Visa or MasterCard.

QR Code:

Each PayPal account has a unique QR code that can be shared to receive

money. The users need to visit the “Share” tab for this purpose. By scanning

this QR code, the senders can easily transfer money to the recipient. Apple’s

Camera app lets the users do so directly through their cameras.

PayPal.Me:
To receive money from the customers, the professionals and businesses simply

need to share the personalized link generated via PayPal.

Cloud integration:

integration with cloud technology ensure quick and safe transactions. It

ensures the users receive an array of functionalities through a single app.

 CASE SUMMARY

PayPal is an American leading company operating worldwide for

online payment systems that helps in online transactions and also
includes electronic alternatives to traditional paper methods like
cheque and money order.
Paytm is an Indian e-commerce payment system and financial tech
company. In Paytm it consists of 11 Indian Languages and offers for
online usage or transactions of money like mobile recharge, travel,
movies, events booking, utility bills, pharmacies, educational
institutions with the Paytm QR code. This company has also launched
two new wealth management products like Paytm gold savings plan
and gold gifting to simplify long term savings.
On November 18, 2016, Paypal Inc filed an objection at the Indian
Trademark Office accusing Paytm, an Indian mobile wallet company,
of trademark infringement.
November 8, 2016, when the Indian PM Narendra Modi announced
the notification of currency notes of Rs. 500 and Rs. 1000 invalidating
overnight 80% of the country’s cash in circulation.
It leads to an increase in the digital economy system where that
amounts to a raise in a large number of Paytm users in India
For instance, over half a million users a day, Paytm saw its daily
transactions grow from 2.5 million to over 7 million a day and a 10-
fold increase in the amount of money added to accounts in the first
14 days after the demonetization was announced.
Paypal made an objection over Paytm by stating that Paytm has
copied the color combination of Paypal which has existed for a longer
time.
But while looking into the case it has been clear that the color might
look similar by the shade of color which was used by Paytm is totally
different from Paypal. So the case came in favor of Paytm.
Nowhere people are getting confused at times people used to get
because of the color combination which they had used are partially
similar but being a new company it has reached in high in recent
times it’s not because they copied PayPal it’s because the main
reason behind is Paytm is more friendly for Indians and also it has 11
different languages than PayPal.
Paytm is prevailing everywhere from normal small street fruit shops
to top end transactions. Paytm is an Indian company so it was
structured with the feasibility for Indian users.
PayPal is an American company mainly for international transactions
so both are distinctive in both ways. So it has been cleared that Paytm
doesn’t infringe on the rights of PayPal.
 A

Project report

On

“A Comparision Between Paypal and Paytm “

Submitted to :

DEPARTMENT OF BUSINESS MANAGEMENT

Under

MONTFORT SCHOOL ICSE YERCAUD

UNDER THE GUIDANCE OF

MS.UMA DEVI

Submitted by: Jayavarapu Gowtham Choudhary

THANK YOU