GENERAL TECHNICAL BULLETIN
SUBJECT: BULLETIN INDEX 03/22/22
SUBJECT: BULLETIN #
NEW SCAN TO EMAIL REQUIREMENTS USING YOUR GMAIL ACCOUNT ............................. 118
MEASURES IF YOU CANNOT ACCESS COMMAND CENTER .......................................................... 117
MEASURE FOR 4803 ERRORS DURING SCAN TO EMAIL ............................................................. 116
INSTALLING CABINET CASTERS IN THE CORRECT LOCATION .................................................... 115
DISCONTINUATION OF GOOGLE CLOUD PRINT ........................................................................ 114
MICROSOFT ANNOUNCEMENT FOR LIGHTWEIGHT DIRECTORY ACCESS PROTOCOL (LDAP)
VULNERABILITY ................................................................................................................... 113
UPDATED KX DRIVER v8.0/MAC DRIVER v5.0/LINUX DRIVER Phase 7 ........................................ 112
CHANGE TO THE FIERY INITIAL LOGIN PASSWORD .................................................................. 111
MEASURE TO PREVENT ISSUES IF THE PF-410 CONNECTOR BECOMES DAMAGED ........................ 110
ADJUSTMENT PROCEDURE FOR TRANSFER BELT SKEW ............................................................. 109
MEASURE TO PREVENT ABNORMAL NOISE FROM THE PF-7110 .................................................. 108
MEASURE TO PREVENT A PAPER FEED JAM IN THE PF-7110 ...................................................... 107
NETWORK FAX AND REMOTE SCAN AVAILABLE ON MAC OSX 10.9.5 OR LATER ........................... 105
MEASURE FOR DOCUMENT PROCESSOR TOP COVER LOCK FAILURE ........................................... 104
DF-770, DF-790, DP-770 COMPATIBILITY AND IB-23 ACCESSORY INFORMATION ........................ 103
WINDOWS 10 DRIVER SUPPORT AND LIMITATIONS ................................................................. 102
GOOGLE CLOUD PRINT SUPPORT ........................................................................................... 101
RECOVERY FIRMWARE FOR SYSTEM ERROR AND MACHINE LOCKUP ........................................... 100
KYOCERA SERVICE NAVIGATION .............................................................................................. 99
RECOMMENDED ACTION FOR FIELD MACHINES
AT SETUP NEXT SERVICE CALL
NEXT PM INFORMATION ONLY
GENERAL TECHNICAL BULLETIN
Bulletin # Model Date
GENERAL #118 All 03/22/22
Supported Models
NEW SCAN TO EMAIL REQUIREMENTS USING YOUR GMAIL ACCOUNT
This technical publication is confidential information that is the property of KYOCERA Document Solutions America, Inc. It is solely for the use of
KYOCERA Document Solutions authorized dealers. This information may not be published, reproduced, sold, or copied in any media. Its
unauthorized use is prohibited. Copyright © 2022 by KYOCERA Document Solutions America, Inc. All rights reserved
Technical Services would like to inform you that as of May 30th, Gmail will no longer allow the Less
secure app option and it will no longer be available as a selection. In the past, Kyocera devices
required this option to successfully send mail.
Going forward, to successfully scan to email using your Gmail account, it is now required to use
App/Device passwords after enabling 2 factor authentication. The instructions on the following
pages will outline the steps necessary to continue to use this function, bypassing 2 factor
authentication.
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March 22, 2022
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1. Login into the Gmail account that you will be using for the scanning device.
https://myaccount.google.com/
2. Select Security
3. Under "Signing in to Google," select App Passwords.
4. You may need to sign in. If you do not have this option, it might be due to one of the below
issues:
a. 2-Step Verification is not set up for your account.
b. 2-Step Verification is only set up for security keys.
c. Your account is through work, school, or another organization.
d. You turned on Advanced Protection.
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March 22, 2022
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5. At the bottom, choose Select Device and choose “Other”.
6. Enter a name for the device and press Generate.
7. Copy the Device password shown on your computer. Select done.
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March 22, 2022
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8. Go back to your google account under Security and select “Recent security activity”. Select the
recent entry for App password.
9. Select “Yes, it was me” to confirm change
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10. Open the Command center webpage, Login and browse to Function Settings > Email.
11. Enter the Device password in the password field. The Username stays the same as Main account.
Recommended Settings for Gmail
Server name SMTP.GMAIL.COM
Port 587
SMTP security STARTTLS
12. Press submit. Once the page refreshes, you can test the connection.
If you have any questions, please contact the Kyocera Diagnostic Center at 1-800-255-6482.
