INTERNAL
FAIZA JAVED
Address: 24th Commercial Street, DHA phase-2, Ext. Karachi Pakistan
Mobile # (+92) 0335-3571815
Email address: faizajaved774@gmail.com
OBJECTIVE:
To work in a challenging and stimulating environment with opportunity to use my current experience and
to enrich my knowledge and enhance my skill set. Achieving organizational objective by utilizing all the
skills, knowledge and learning’s that I have acquired during my experience.
PROFESSIONAL PROFILE:
Strategic and analytical finance professional with +15 years of successful career gain from banking
industry. Strong grip on audit, quality assurance and compliance. Extremely well with time management
and meeting over and above KPI standards consistently. Possess outstanding oral and written
communication skills. Highly adoptable and culturally aware person.
PROFESSIONAL EXPERIENCE:
01/03/2023 – Present FLP Forever Living Product (Entrepreneur)
11/5/2022 - 12/30/2022 HABIB METROPOLITAN BANK ( Senior Manager )
- To accomplish goal of building customer satisfaction and loyalty.
- Performed a variety of tasks :
- Understanding customer Concerns
- Communicating within the company
- Investigating Problems
- Training staff
- Public Relations
- Monitoring Competitors
23/07/2008 – 05/04/2022 STANDARD CHARTERED BANK (Priority Relationship Manager –
G 7 in consumer banking).
- Worked to rectify issues experienced by individual customers as well as aim to improve the
organization’s overall customer satisfaction ratings.
INTERNAL
- Responsible a portfolio of over 1.5 Billion and walk-in customer queries and concerns.
- Responsible for the highest number of CASA in the region.
- Sale of all banking and investment products to customers including Bancassurance and
mutual funds.
26/04/2006 – 14/06/2008 MCB Bank Ltd (Contract of Credit & Commerce Consultants
(Private)Ltd.)
- 1-Year Worked as a Relationship officer in MCB Personal Loan Consumer Asset
Department.
- 1-Year Worked as Team Leader in MCB Personal Loan Consumer Asset Department after
being promoted from Relationship Officer
SKILLS SET:
Performance Management & Measurement Business Process Improvement / Reengineering
Team Building & Motivation AML / KYC
Policy & Procedure Development
Transaction Monitoring
PERSONALITY TRAIT:
Very keen of taking challenges
Planning and decision making
Leadership quality
Determined and enthusiastic to apply my talent in the company
Self-motivated, Energetic, Passionate
Skills to Communicate and Persuade others
ACADEMIC QUALIFICATION:
Bachelor of Commerce (B-COM), University of Karachi.(2005)
Intermediate (Science) from Women College (2001)
INTERNAL
Matriculation (science) Pass by Karachi Board (1998).
TECHNICAL EDUCATION:
2 years Diploma (eACCP Course) from Aptech Computer Education (Tariq Road Center) in software
Engineering.(Affiliated with New Jersy, USA)
PERSONAL INFORMATION:
Father Name : Muhammad Javed
Marital status : Single
Religion : Islam
CNIC No. : 42201-0308863-2
Nationality : Pakistani
Place of Birth : Karachi
* References shall be furnished upon request
