Toshiba e-STUDIO Self-Diagnostic Guide
Toshiba e-STUDIO Self-Diagnostic Guide
[ 1 ] Print out
[9][START]
[POWER] (Code) [START] [Digital keys] [START] [Digital keys] [START] [POWER]
101: Adjustment mode (05) Key in the first Key in the last List starts to OFF/ON
102: Setting mode (08) code to be printed code to be printed be printed (Exit)
(Code)
103: PM support mode
104: Stored information of pixel counter (toner cartridge reference)
105: Stored information of pixel counter (service technician reference)
106: Error history (Maximum 1000 items)
107: Error history (Latest 80 items)
108: Firmware update log (Maximum 200 items)
110: Power-ON/OFF log (Maximum 100 items)
111: Version list
114: Total counter list
121: (05) adjustment value difference
122: (08) setting value difference
[9][START]
[POWER] Connect (Code) [START] [Digital keys] [START] [Digital keys] [START] Disconnect [POWER]
USB 201: Adjustment mode (05) Key in the first Key in the last List starts to USB OFF/ON
202: Setting mode (08) code to be printed code to be printed be printed (Exit)
(Code)
203: PM support mode
204: Stored information of pixel counter (toner cartridge reference)
205: Stored information of pixel counter (service technician reference)
206: Error history (Maximum 1000 items)
208: Firmware update log (Maximum 200 items)
210: Power-ON/OFF log (Maximum 100 items)
211: Version list
212: Engine firmware log * Manufacture Purpose Only
214: Total counter list
221: (05) adjustment value difference
222: (08) setting value difference
223: Job log / Message log
300: ALL CSV files
Notes:
Precautions when storing information into USB device
• When storing the setting information of the equipment into a USB device, be sure to obtain
permission from a user in advance.
• When storing the setting information of the equipment into a USB device, the information is
printed out in a CSV format. Handle and manage the information with extra care.
• Do not lose or leak the setting information of the equipment.
• Do not use the setting information of the equipment for purposes other than maintenance or
product services.
• Provide the information promptly if a user requires so.
• The buttons on the control panel keep blinking while data are being stored in the USB device.
Do not disconnect the USB device while data are being stored.
List code
Lists
Printout CSV file output
Adjustment mode (05) data list 101 201
Setting mode (08) data list 102 202
PM support mode data list 103 203
Pixel counter list
104 204
(toner cartridge reference)
Pixel counter list
105 205
(service call reference)
Error history list 106 206
(Maximum 1000 items) (Maximum 1000 items)
Error history list 107
-
(Latest 80 items)
Firmware upgrade log 108 208
(Maximum 200 items) (Maximum 200 items)
Power ON/OFF log 110 210
(Maximum 100 items) (Maximum 100 items)
Version list 111 211
Engine firmware log - 212
Total counter list 114 214
(05) adjustment value difference 121 221
(08) setting value difference 122 222
Job log/Message log - 223
Output all CSV files - 300 *
*: (05) adjustment value difference and (08) setting value difference are not output.
Fig.5-23
The selected adjustment codes and the current adjustment value for each code are output in a list.
See the following page for the adjustment code (05):
Refer to "15. SELF-DIAGNOSIS CODE (03/04/05/08 CODE)" - "Adjustment Code (05)."
Fig.5-24
The selected setting codes and the current setting value for each code are output in a list. See the
following page for the setting code (08):
Refer to "15. SELF-DIAGNOSIS CODE (03/04/05/08 CODE)" - "Setting Code (08)"
Fig.5-25
The number of pages currently output (OUTPUT PAGES/DEVELOP COUNTS), the recommended
number of output pages for PM (PM OUTPUT PAGES/DEVELOP COUNTS), the current drive count
(DRIVE COUNTS) and the recommended drive count for PM (PM DRIVE COUNTS) are output
together with PM units. Use this list for confirming the PM units to be replaced at each PM. See the
following page for PM:
P. 7-1 "7. PREVENTIVE MAINTENANCE (PM)"
TONERCARTRIDGE
Fig.5-26
Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel
counter:
P. 5-48 "5.14 Pixel counter"
SERVICEMAN
Fig.5-27
Pixel counter data (service call reference) are output in a list. See the following page for the pixel
counter:
P. 5-48 "5.14 Pixel counter"
Fig.5-28
The error history is output. See the following page for the parameters for each error:
P. 8-33 "8.2.4 Printer function error"
FW UPGRADE LOG
S/N: xxxxxxxxx TOTAL: 9999999
TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx
USER ROM/VERSION DATE TOTAL COPY(B) COPY(2) COPY(C) PRINT(B) PRINT(2) PRINT(C) LIST FAX STATUS
Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK
Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK
Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK
Fig.5-29
Item Content
USER User who updated firmware
ROM/VERSION Version of firmware
DATE Date that firmware was updated
TOTAL Total counter data when firmware was updated
COPY (B) Copier counter data (black) when firmware was updated
COPY (2) Copier counter data (twin color) when firmware was updated
COPY (C) Copier counter data (full color) when firmware was updated
PRINT (B) Printer counter data (black) when firmware was updated
PRINT (2) Printer counter data (twin color) when firmware was updated
PRINT (C) Printer counter data (full color) when firmware was updated
LIST List print counter data when firmware was updated
FAX Fax print counter data when firmware was updated
STATUS Result of update
Fig.5-30
Item Content
DATE Date that the power was turned ON or OFF
TIME Time that the power was turned ON or OFF
FUNCTION Whether the power was turned ON or OFF, or if it was turned
ON or OFF with a remote reset function
TOTAL Total counter data when the power was turned OFF and then
back ON
Fig.5-31
ENGINE FW LOG
20xx/xx/xx xx:xx
TOSHIBA e-STUDIOxxxx
Cxxxxxxxx
FIN S/N-xxxxxxxx
TOTAL, 9999999, DF TOTAL, 9999999
CODE SUB DATA
4624 0 0
4624 1 0
4624 2 58
4624 3 3
4624 4 58
4624 5 3 5
4624 6 0
4624 7 56
4624 8 3
4624 9 0
4624 10 41
4624 11 1
4624 12 29
4624 13 7
4624 14 0
4624 15 0
4624 16 0
4624 17 0
4624 18 0
4624 19 0
4624 20 0
Fig.5-32
PRINT COUNTER
TOTAL
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
COPY 37 0 1 38
FAX 0 0 0 0
PRINTER 122 0 60 182
LIST 0 0 0 0
TOTAL 159 0 61 220
COPY
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 37 0 1 38
LARGE 0 0 0 0
TOTAL 37 0 1 38
FAX
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
PRINTER
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 118 0 60 178
LARGE 4 0 0 4
TOTAL 122 0 60 182
LIST
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
CALIBRATION COUNTER : 0
SCAN COUNTER
TOTAL
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
COPY 7 0 1 8
FAX 0 0 0 0
NETWOR 0 0 0 0
TOTAL 7 0 1 8
COPY
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 7 0 1 8
LARGE 0 0 0 0
TOTAL 7 0 1 8
FAX
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
NETWORK
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
Fig.5-33
Fig.5-34
The function in which the 05/08 setting value differences between the factory default and the current
value can be printed or output with a CSV file.
The difference list between the current values and backed up values of (05) adjustment value and
(08) setting values is output. "*" is output on the left side of code if there is a difference, and "+" is
output on the left side of code if there is no backed up value.
Notes:
• Back-up data of the factory default are automatically created when the automatic gamma
adjustment of the easy set-up mode has been completed during the unpacking and setting up
of the equipment. The back-up file is retained even if the firmware is upgraded. However, the
file is deleted when 3C-3 (Format HDD) is performed or HDD/SSD is replaced.
• A back-up file does not exist for equipment to which the easy set-up mode has been
performed before this function is applied.
• When the easy set-up mode is restarted while a specified value such as 4 through 8 is set for
08-9022 (Production process management status for easy setup), the back-up file stored
during unpacking and setting up after the completion of the automatic gamma adjustment is
deleted, and another file as of then is newly created.
• When you want to create a back-up file if one does not exist
A back-up file can be automatically created after the completion of the automatic gamma
adjustment when the easy set-up mode is restarted while a specified value such as 4 through 8 is
set for 08-9022 (Production process management status for easy setup).
In this case, the current values are stored in the file, but not the ones for unpacking and setting
up.
5.14.1 Outline
[ 1 ] Outline
Pixel counter is a function that counts the number of dots emitted by the LED printer heads and
converts it into the print ratio (%) per standard paper size. This “Print ratio (%) per standard paper size”
is called Pixel count (%).
This function enables you to know how each user uses the equipment and to grasp the tendency of
toner consumption (number of output pages per cartridge).
However, its accuracy is not sufficient for it to be used to determine the actual toner consumption. This
is because, some of the factors in "2" below are not taken into account by the pixel counter.