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Toshiba e-STUDIO Self-Diagnostic Guide

This document describes the list print mode of a printer or MFP. It provides details on printing or exporting various lists by entering codes, including adjustment values, settings, errors, logs, versions and more. The lists can be printed or exported to a USB drive in CSV format.

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shajanachal2006
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© © All Rights Reserved
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0% found this document useful (0 votes)
71 views15 pages

Toshiba e-STUDIO Self-Diagnostic Guide

This document describes the list print mode of a printer or MFP. It provides details on printing or exporting various lists by entering codes, including adjustment values, settings, errors, logs, versions and more. The lists can be printed or exported to a USB drive in CSV format.

Uploaded by

shajanachal2006
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 15

5.

13 List print mode (9S)

5.13.1 Operation procedure

[ 1 ] Print out

[9][START]
[POWER] (Code) [START] [Digital keys] [START] [Digital keys] [START] [POWER]
101: Adjustment mode (05) Key in the first Key in the last List starts to OFF/ON
102: Setting mode (08) code to be printed code to be printed be printed (Exit)
(Code)
103: PM support mode
104: Stored information of pixel counter (toner cartridge reference)
105: Stored information of pixel counter (service technician reference)
106: Error history (Maximum 1000 items)
107: Error history (Latest 80 items)
108: Firmware update log (Maximum 200 items)
110: Power-ON/OFF log (Maximum 100 items)
111: Version list
114: Total counter list
121: (05) adjustment value difference
122: (08) setting value difference

[ 2 ] CSV output (USB)

[9][START]
[POWER] Connect (Code) [START] [Digital keys] [START] [Digital keys] [START] Disconnect [POWER]
USB 201: Adjustment mode (05) Key in the first Key in the last List starts to USB OFF/ON
202: Setting mode (08) code to be printed code to be printed be printed (Exit)
(Code)
203: PM support mode
204: Stored information of pixel counter (toner cartridge reference)
205: Stored information of pixel counter (service technician reference)
206: Error history (Maximum 1000 items)
208: Firmware update log (Maximum 200 items)
210: Power-ON/OFF log (Maximum 100 items)
211: Version list
212: Engine firmware log * Manufacture Purpose Only
214: Total counter list
221: (05) adjustment value difference
222: (08) setting value difference
223: Job log / Message log
300: ALL CSV files
Notes:
Precautions when storing information into USB device
• When storing the setting information of the equipment into a USB device, be sure to obtain
permission from a user in advance.
• When storing the setting information of the equipment into a USB device, the information is
printed out in a CSV format. Handle and manage the information with extra care.
• Do not lose or leak the setting information of the equipment.
• Do not use the setting information of the equipment for purposes other than maintenance or
product services.
• Provide the information promptly if a user requires so.
• The buttons on the control panel keep blinking while data are being stored in the USB device.
Do not disconnect the USB device while data are being stored.

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 34
Remarks:
In the USB storage procedure above, lists are stored in a CSV format. The names of the CSV
files are shown below.
201: ADJUSTMENT_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
202: SETTING_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
203: PM_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
204: PIXEL_TONER_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
205: PIXEL_SERVICE_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
206: ERROR_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
208: FW_UPGRADE_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
210: POWER_ONOFF_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
211: VERSION_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
212: ENG_FW_LOG_serial_date and time(YYYYMMDDHHMMSS).csv
214: TOTAL_COUNTER_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
221: 05DIFFERENCE_CODE_LIST_serial_date and time(YYYYMMDDHHMMSS).csv 5
222: 08DIFFERENCE_CODE_LIST_serial_date and time(YYYYMMDDHHMMSS).csv
223: JOB_LOG_serial_date and time(YYYYMMDDHHMMSS) (encrypted file)/
MESSAGE_LOG_ serial_date and time(YYYYMMDDHHMMSS) (encrypted file)

5.13.2 List Printing


Lists below are output in the list print mode.
List data are printed out or output in a CSV format by storing them in a USB device. Paper sizes
available for this printing are A4 or LT or larger. This section introduces a sample of each list.
To start the list print mode, turn the power on while pressing [9] + [START] button.

List code
Lists
Printout CSV file output
Adjustment mode (05) data list 101 201
Setting mode (08) data list 102 202
PM support mode data list 103 203
Pixel counter list
104 204
(toner cartridge reference)
Pixel counter list
105 205
(service call reference)
Error history list 106 206
(Maximum 1000 items) (Maximum 1000 items)
Error history list 107
-
(Latest 80 items)
Firmware upgrade log 108 208
(Maximum 200 items) (Maximum 200 items)
Power ON/OFF log 110 210
(Maximum 100 items) (Maximum 100 items)
Version list 111 211
Engine firmware log - 212
Total counter list 114 214
(05) adjustment value difference 121 221
(08) setting value difference 122 222
Job log/Message log - 223
Output all CSV files - 300 *
*: (05) adjustment value difference and (08) setting value difference are not output.

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 35
• Adjustment mode (05)

05 ADJUSTMENT MODE DATA LIST


S/N: xxxxxxxxx TOTAL: 9999999
20xx-xx-xx xx:xx TOSHIBA e-STUDIOxxx DF TOTAL: 9999999

CODE DATA CODE DATA CODE DATA CODE DATA

2000 128 3860 88 4830 128 5920 128

Fig.5-23

The selected adjustment codes and the current adjustment value for each code are output in a list.
See the following page for the adjustment code (05):
Refer to "15. SELF-DIAGNOSIS CODE (03/04/05/08 CODE)" - "Adjustment Code (05)."

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 36
• Setting mode (08)

08 SETTING MODE DATA LIST


S/N: xxxxxxxxx TOTAL: 9999999
20xx-xx-xx xx:xx TOSHIBA e-STUDIOxxx DF TOTAL: 9999999

CODE DATA CODE DATA CODE DATA CODE DATA

2010 2 2880 12 3040 0 3070 0

Fig.5-24

The selected setting codes and the current setting value for each code are output in a list. See the
following page for the setting code (08):
Refer to "15. SELF-DIAGNOSIS CODE (03/04/05/08 CODE)" - "Setting Code (08)"

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 37
• PM support mode

PM SUPPORT CODE LIST


S/N: xxxxxxxxx TOTAL: 9999999
TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx

UNIT OUTPUT PAGES/ PM OUTPUT PAGE/ DRIVE COUNTS PM DRIVE COUNTS


DEVELOP COUNTS DEVELOP COUNTS
DRUM (K) 2516 70000 11735 170000
DRUM BLADE (K) 2516 70000 11735 170000
GRID (K) 2516 70000 11735 170000
MAIN CHARGER NEEDLE (K) 2516 70000 11735 170000
CHARGER CLEANING PAD (K) 2516 70000 11735 170000
DRUM (Y) 411 70000 8625 170000
DRUM BLADE (Y) 411 70000 8625 170000
GRID (Y) 411 70000 8625 170000
MAIN CHARGER NEEDLE (Y) 411 70000 8625 170000
CHARGER CLEANING PAD (Y) 411 70000 8625 170000
DRUM (M) 411 70000 8625 170000
DRUM BLADE (M) 411 70000 8625 170000
GRID (M) 411 70000 8625 170000
MAIN CHARGER NEEDLE (M) 411 70000 8625 170000
CHARGER CLEANING PAD (M) 411 70000 8625 170000

Fig.5-25

The number of pages currently output (OUTPUT PAGES/DEVELOP COUNTS), the recommended
number of output pages for PM (PM OUTPUT PAGES/DEVELOP COUNTS), the current drive count
(DRIVE COUNTS) and the recommended drive count for PM (PM DRIVE COUNTS) are output
together with PM units. Use this list for confirming the PM units to be replaced at each PM. See the
following page for PM:
P. 7-1 "7. PREVENTIVE MAINTENANCE (PM)"

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 38
• Stored information of pixel counter (toner cartridge reference)

PIXEL COUNTER CODE LIST


S/N: xxxxxxxxx TOTAL: 9999999
TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx

TONERCARTRIDGE

No DATE COLOR PPC PRN FAX TOTAL

0 20xx-xx-xx Y Print Count[LT/A4] 181 45 --- 226


1 20xx-xx-xx Y Average Pixel Count[%] 2.70 1.74 --- 2.51
2 20xx-xx-xx Y Latest Pixel Count[%] 6.15 0.39 --- 0.39
3 20xx-xx-xx M Print Count[LT/A4] 181 45 --- 226
4 20xx-xx-xx M Average Pixel Count[%] 6.11 2 --- 5.29 5
5 20xx-xx-xx M Latest Pixel Count[%] 6.82 2.15 --- 2.15
6 20xx-xx-xx C Print Count[LT/A4] 181 45 --- 226
7 20xx-xx-xx C Average Pixel Count[%] 5.46 2 --- 4.81
8 20xx-xx-xx C Latest Pixel Count[%] 6.42 2.73 --- 2.73
9 20xx-xx-xx K Print Count[LT/A4] 278 145 9 432
10 20xx-xx-xx K Average Pixel Count[%] 6.15 3.86 23.25 5.74
11 20xx-xx-xx K Latest Pixel Count[%] 7.32 2.19 6.25 2.19

Fig.5-26

Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel
counter:
P. 5-48 "5.14 Pixel counter"

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 39
• Stored information of pixel counter (service technician reference)

PIXEL COUNTER CODE LIST S/N: xxxxxxxxx TOTAL: 9999999


TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx

SERVICEMAN

No DATE COLOR PPC PRN FAX TOTAL

0 20xx-xx-xx F Print Count[LT/A4] 181 45 --- 226


1 20xx-xx-xx F Average Pixel Count[%] 4.95 2.34 --- 4.43
2 20xx-xx-xx F Latest Pixel Count[%] 8.36 2.34 --- 2.34
3 20xx-xx-xx Y Print Count[LT/A4] 181 45 --- 226
4 20xx-xx-xx Y Average Pixel Count[%] 2.7 1.74 --- 2.51
5 20xx-xx-xx Y Latest Pixel Count[%] 6.15 0.39 --- 0.39
6 20xx-xx-xx M Print Count[LT/A4] 181 45 --- 226
7 20xx-xx-xx M Average Pixel Count[%] 6.11 2 --- 5.29
8 20xx-xx-xx M Latest Pixel Count[%] 6.82 2.15 --- 2.15
9 20xx-xx-xx C Print Count[LT/A4] 181 45 --- 226
10 20xx-xx-xx C Average Pixel Count[%] 5.46 2.18 --- 4.81
11 20xx-xx-xx C Latest Pixel Count[%] 6.42 2.73 --- 2.73
12 20xx-xx-xx K Print Count[LT/A4] 181 45 --- 226
13 20xx-xx-xx K Average Pixel Count[%] 5.51 3.43 --- 5.10
14 20xx-xx-xx K Latest Pixel Count[%] 14.05 4.10 --- 4.10
15 20xx-xx-xx K Print Count[LT/A4] 97 100 9 206
16 20xx-xx-xx K Average Pixel Count[%] 7.36 4.06 23.25 6.45
17 20xx-xx-xx K Latest Pixel Count[%] 7.32 2.19 6.25 2.19

Fig.5-27

Pixel counter data (service call reference) are output in a list. See the following page for the pixel
counter:
P. 5-48 "5.14 Pixel counter"

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 40
• Error history

ERROR HISTORY LIST


S/N: xxxxxxxxx TOTAL: 9999999
TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx

CODE COUNTER DATE TIME ZOOM_XY ABCD EFHI JLOP Q R


F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
F110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
EAD0 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
E860 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
E731 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
E090 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
5
E870 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000
E724 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000

Fig.5-28

The error history is output. See the following page for the parameters for each error:
P. 8-33 "8.2.4 Printer function error"

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 41
• Firmware update log

FW UPGRADE LOG
S/N: xxxxxxxxx TOTAL: 9999999
TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx

MANUFACTURE DATE 20xx-xx-xx


UNPACKING DATE 20xx-xx-xx

USER ROM/VERSION DATE TOTAL COPY(B) COPY(2) COPY(C) PRINT(B) PRINT(2) PRINT(C) LIST FAX STATUS

Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK
Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK
Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 OK

Fig.5-29

Firmware update logs are output.


- MANUFACTURE DATE: the date of manufacture / UNPACKING DATE: the date that the
equipment was unpacked.
- Only the versions of ROMs updated with USB device are output.

Item Content
USER User who updated firmware
ROM/VERSION Version of firmware
DATE Date that firmware was updated
TOTAL Total counter data when firmware was updated
COPY (B) Copier counter data (black) when firmware was updated
COPY (2) Copier counter data (twin color) when firmware was updated
COPY (C) Copier counter data (full color) when firmware was updated
PRINT (B) Printer counter data (black) when firmware was updated
PRINT (2) Printer counter data (twin color) when firmware was updated
PRINT (C) Printer counter data (full color) when firmware was updated
LIST List print counter data when firmware was updated
FAX Fax print counter data when firmware was updated
STATUS Result of update

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 42
• Power-ON/OFF log

POWER ON_OFF LOG


S/N: xxxxxxxxx TOTAL: 9999999
TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx

DATE TIME FUNCTION TOTAL DATE TIME FUNCTION TOTAL


xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx ON 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999 xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx ON 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999 xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx ON 99999999 xxxx-xx-xx xx:xx:xx RMT_OFF 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx ON 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999
xxxx-xx-xx xx:xx:xx RMT_OFF 99999999
xxxx-xx-xx xx:xx:xx OFF 99999999
5

Fig.5-30

Power ON/OFF logs are output.


- Note that cases that the power was turned OFF with the main switch (not with the [ON/OFF]
button on the control panel) will not be displayed.

Item Content
DATE Date that the power was turned ON or OFF
TIME Time that the power was turned ON or OFF
FUNCTION Whether the power was turned ON or OFF, or if it was turned
ON or OFF with a remote reset function
TOTAL Total counter data when the power was turned OFF and then
back ON

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 43
• Version list

VERSION LIST S/N: xxxxxxxxx TOTAL: 9999999


TOSHIBA e-STUDIOxxx DF TOTAL: 9999999
20xx-xx-xx xx:xx
SYSTEM FIRMWARE ROM VERSION : Txxxxxxxxxxx
SYSTEM FIRMWARE INTERNAL ROM VERSION: Vx.x.x.xx.xx
PRINTER ROM VERSION : xxxM-xxx
SCANNER ROM VERSION : xxxS-xxx
PFC ROM VERSION : xxxF-xxx
RADF ROM VERSION : DF-xxx
FINISHER STACKER ROM VERSION : FIN-
FINISHER SADDLE ROM VERSION : SDL-
FINISHER PUNCH ROM VERSION : PUN-
FAX BOARD FIRMWARE ROM VERSION : Fxx-xxx
SYSTEM FIRMWARE INTERNAL OS VERSION : Vx.xxx.x.x
HDD DATA VERSION : Txxxxxxxxxxx
SYSTEM FIRMWARE OS VERSION : Txxxxxxxxxxx
LANGUAGE VERSION
English(US) : xxx.xxx xxx xxx xx xx:xx:xx xxxx

CAPACITY OF HDD : xx.x GB


DEVICE INFORMATION OF HDD : xxx xxxxxxx-xxxxxx
SERIAL NUMBER OF HDD : xx-xxxxxxxxxxxx
MEMORY SIZE : xxxx MB / xxxx MB
INSTALLED ELK NAME : Data overwrite enabler
IPSec enabler
Meta scan enabler
External interface enabler

Fig.5-31

The list of versions is output.


Notes:
Some of the characters in the fonts that are used to print the version list are not supported. As a
result, the language names under LANGUAGE VERSION may not be printed correctly when
printing the version list.

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 44
• Engine firmware log

ENGINE FW LOG
20xx/xx/xx xx:xx
TOSHIBA e-STUDIOxxxx
Cxxxxxxxx
FIN S/N-xxxxxxxx
TOTAL, 9999999, DF TOTAL, 9999999
CODE SUB DATA

4624 0 0
4624 1 0
4624 2 58
4624 3 3
4624 4 58
4624 5 3 5
4624 6 0
4624 7 56
4624 8 3
4624 9 0
4624 10 41
4624 11 1
4624 12 29
4624 13 7
4624 14 0
4624 15 0
4624 16 0
4624 17 0
4624 18 0
4624 19 0
4624 20 0

Fig.5-32

The log of engine firmware is output.

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 45
• Total counter list

TOTAL COUNTER LIST S/N: xxxxxxxxx TOTAL: 9999999


20xx-xx-xx xx:xx TOSHIBA e-STUDIOxxx DF TOTAL: 9999999

PRINT COUNTER
TOTAL
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
COPY 37 0 1 38
FAX 0 0 0 0
PRINTER 122 0 60 182
LIST 0 0 0 0
TOTAL 159 0 61 220
COPY
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 37 0 1 38
LARGE 0 0 0 0
TOTAL 37 0 1 38
FAX
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
PRINTER
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 118 0 60 178
LARGE 4 0 0 4
TOTAL 122 0 60 182
LIST
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0

CALIBRATION COUNTER : 0
SCAN COUNTER
TOTAL
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
COPY 7 0 1 8
FAX 0 0 0 0
NETWOR 0 0 0 0
TOTAL 7 0 1 8
COPY
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 7 0 1 8
LARGE 0 0 0 0
TOTAL 7 0 1 8
FAX
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0
NETWORK
FULL COLOR TWIN/MONO COLOR BLACK TOTAL
SMALL 0 0 0 0
LARGE 0 0 0 0
TOTAL 0 0 0 0

Fig.5-33

The list of total counter is output.

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 46
• (05) adjustment value/(08) setting value difference

05 DIFFERENCE LIST TOTAL: 9999999


S/N: xxxxxxxxx
xx-xx-xx xx:xx TOSHIBA e-STUDIOxxxx DF TOTAL: 9999999

CODE BACKUP CURRENT CODE BACKUP CURRENT


* 2400 128 160

Fig.5-34

The function in which the 05/08 setting value differences between the factory default and the current
value can be printed or output with a CSV file.
The difference list between the current values and backed up values of (05) adjustment value and
(08) setting values is output. "*" is output on the left side of code if there is a difference, and "+" is
output on the left side of code if there is no backed up value.
Notes:
• Back-up data of the factory default are automatically created when the automatic gamma
adjustment of the easy set-up mode has been completed during the unpacking and setting up
of the equipment. The back-up file is retained even if the firmware is upgraded. However, the
file is deleted when 3C-3 (Format HDD) is performed or HDD/SSD is replaced.

• A back-up file does not exist for equipment to which the easy set-up mode has been
performed before this function is applied.

• When the easy set-up mode is restarted while a specified value such as 4 through 8 is set for
08-9022 (Production process management status for easy setup), the back-up file stored
during unpacking and setting up after the completion of the automatic gamma adjustment is
deleted, and another file as of then is newly created.

• When no back-up file exists


When 9S-121 (122) is performed, the equipment returns to the ready state of the 9S mode
without performing printing.
When 9S-221 (222) is performed, the equipment returns to the ready state of the 9S mode and
the error message "The file cannot be saved." appears on the panel.

• When you want to create a back-up file if one does not exist
A back-up file can be automatically created after the completion of the automatic gamma
adjustment when the easy set-up mode is restarted while a specified value such as 4 through 8 is
set for 08-9022 (Production process management status for easy setup).
In this case, the current values are stored in the file, but not the ones for unpacking and setting
up.

© 2012-2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2050C/2051C/2550C/2551C


SELF-DIAGNOSTIC MODE
5 - 47
5.14 Pixel counter

5.14.1 Outline

[ 1 ] Outline
Pixel counter is a function that counts the number of dots emitted by the LED printer heads and
converts it into the print ratio (%) per standard paper size. This “Print ratio (%) per standard paper size”
is called Pixel count (%).

This function enables you to know how each user uses the equipment and to grasp the tendency of
toner consumption (number of output pages per cartridge).
However, its accuracy is not sufficient for it to be used to determine the actual toner consumption. This
is because, some of the factors in "2" below are not taken into account by the pixel counter.

[ 2 ] Factors affecting toner consumption


Standard number of output pages per cartridge shows the average number of output pages under the
condition that the data of print ratio 6% is printed on the standard paper size (A4/LT) at a normal
temperature and humidity.
However, users do not always print under the above condition. As for the type of original, copy/print
mode and environment, each user has different tendency, and as a result, the number of output pages
per cartridge becomes different depending on the user.

The major factors affecting toner consumption are as follows:


• Original/Data coverage
• Original/Data density
• Original/Print mode
• Density setting
• Print Pattern
Character images (e.g. Text) consume more toner than solid images even though they may have the
same density. This is due to the "edge effect".
• Number of pages per job
Toner consumption testing is made in the "continuous running mode". More toner is required when
printing in the non-continuous running mode.
• Number of image quality control
Image quality control is performed automatically when the device is switched on, when it returns
from sleep mode, and also during continuous running. Toner consumption may vary depending on
the number of image quality adjustments performed during operation.
• Paper
The size, feeding direction and type of paper influence toner consumption.
• Environmental conditions
Temperature and Humidity affect toner consumption.
• Others
In addition to the above, there are other factors that may influence toner consumption. These
include variations between individual products, life of consumable, bias voltages, Drum surface
potential, etc.

e-STUDIO2050C/2051C/2550C/2551C © 2012-2015 TOSHIBA TEC CORPORATION All rights reserved


SELF-DIAGNOSTIC MODE
5 - 48

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